The digital home for independent garages Issue 6, December 2018
Everything you need to know about Autologic’s new DrivePro
Bowes Motors reviews Sykes-Pickavant’s Carbon Tec oxyhydrogen machine Graham Stoakes: Techs of tomorrow prepared to fight for aftermarket
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Only the right partner gives the right solution.
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Timing Belt
Dayco, the full system supplier and partner of choice of the world’s leading vehicle manufacturers. Fit Dayco with confidence and give your customers the aftermarkets OE solution.
2
Techs of tomorrow prepared to fight for aftermarket
22
Reader review: Sykes-Pickavant Carbon Tec machine
32
Everything you need to know about Autologic’s new DrivePro "Worrying level" of ADAS ignorance remains News in brief................ 5 Gone to the polls .......11 HOT TOPICS .................. 17
36 38
BRAND NEWS .................21 TECH TIPS ..................... 26 PRODUCTS & SERVICES... 28
MAINTENANCE
TRUSTED BY GARAGES AND SPECIALISTS Precisely engineered for automotive repair and DIY applications, the PMA range features 13 maintenance products suitable for all projects. Each category is colour coded to help the mechanic quickly identify the type of product required to get the job done.
CLEANERS
ADHESIVES
LUBRICANTS
Belt Slip
Multi-Lube
Brake & Clutch Cleaner
Silicone Lube
Carb Cleaner
LPG Leak Detector
Engine Degreaser
Copper Grease
Electrical Cleaner
Clear Grease
Air-Con Sanitiser
White Grease
Spray Adhesive
LEAK DETECTION
VISIT PMACHEMICALS.CO.UK
GREASES
4
NEWS IN BRIEF
DVSA rolls out new MOT risk rating system Testers and testing stations have individual risk ratings in bid to improve standards and catch fraudsters
I can see the reason behind it but it puts testers in a very difficult spot‌ a step backwards if you ask me. Peter on the GW forum.
Red, amber, green traffic light system
New risk rating launched Monday 12 November, 2018
Testers criticise statistical approach
FULL STORY 5
TOP GEAR.
Professional transmission repairs. Redefined. The LuK GearBOX is a complete repair solution that means you can stop sending customers to a ‘gearbox specialist’, as you can now carry out professional transmission repairs in your own workshop. It’s not rocket science! Each LuK GearBOX has been developed for a specific gearbox application and includes all of the OE components required to carry out a complete and efficient repair. And as usual from Schaeffler - everything you need is in just one box. Add transmission repairs to your workshop menu, with the LuK GearBOX. www.repxpert.co.uk | www.schaeffler.co.uk/aftermarket
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NEWS IN BRIEF
DVSA gets major award for MOT digital services Services making a real difference in getting dangerous vehicles off the roads, claims agency
That’s a joke right? Alison Riley on the GW forum.
DVSA won digital category at Civil Service Awards 2018 108.9 million MOT history checks made so far
MOT reminders and history service recognised
FULL STORY 7
Gets into the places you can’t. MAGflex Pivot Slim Inspection Lamp The MAGflex Pivot combines a slim design with multi axis rotation and tilt, meaning light can be directed exactly where required, even into the smallest and hardest to reach spaces. For your nearest stockist visit ringautomotive.com
Horizontal rotation
Rotating neck for task light and torch
Magnets for hands-free
Compact pocket storage
8
NEWS IN BRIEF
BMW tech tries to disconnect dashcam but spots second cam facing him
Technician double takes interior-facing cam and abandons attempts to disconnect main dashcam Dashcams available from as little as £20 Customers increasingly mistaking routine test drives for a joyride I don’t want people seeing my tools or watching me while I work. Matt on the GW forum.
Garages share concerns about data protection
FULL STORY 9
EXCELLENCE in every blade
Global leaders in wiper blade technology since 1917 For more than 100 years, TRICO® has been trusted to deliver premium wiper blade products to almost every major vehicle manufacturer worldwide. Today, we use this Original Equipment expertise to bring you reliable, innovative wiper blade products that come through at the moment you need them most.
ORIGINAL EQUIPMENT MANUFACTURER ORIGINAL EQUIPMENT MANUFACTURER
OEM SINCE
1917
OEM SINCE
1917
trico.eu.com +44 (0)1495 767700
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GONE TO THE POLLS
Dashcams
43% 17%
19%
21%
We leave them on all the time
We turn them off and leave them off for the test drive
We haven't considered a dashcam policy
turn them off in the workshop but turn them back on for the road test
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AVAILABLE NOW!! PROMOTION ENDS 31ST JANUARY 2019
Tel: 01509 500500 | Email: sales@sip-group.com | www.sip-group.com /sipindustrial
@sipindustrial
/siptechzone
12
GONE TO THE POLLS
Roadside technician safety
30% 17% 14% 6% 33% have had a near-miss while working on the roadside
say they know at least one person who has had a near-miss
say they say they have say they’ve know been involved never worked someone that in an RTC on the roadside was involved and wouldn't in an RTC want to
IN THE NEWS Concerns for the safety of roadside recovery workers have recently been raised in the House of Commons during a debate on Road Safety. Tracey Crouch, Conservative MP for Chatham and Aylesford has said she backs the campaign for safer roadside rescue and recovery.
FULL STORY 13
14
GONE TO THE POLLS
MOT test fee review
83% don’t believe calls for an MOT test fee review are being heard
16%
1%
think the calls are being remain unsure heard but say it’s not going to be top of the agenda for government
IN THE NEWS A recent Halfords promotion reignited the MOT discounting debate, with many independent garages renewing calls for an urgent review of the test fee. In an exclusive GW interview, the Independent Garage Association confirmed that it is continuing to throw its weight behind the campaign. FULL STORY 15
Paper-less. Not paper stress. With government services heading online and 84% of garages using a garage management *
system , the days of paper diaries and invoicing are increasingly in the past.
CarVue allows you to manage your bookings, jobs and invoices smarter from any web browser, saving you up to an hour a day on admin.
START FREE 30 DAY TRIAL NOW *Source: Garage Wire Survey – September 2018
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HOT TOPICS
The biggest headlines of 2018 Select the headline for the full story
How MOT and service reminders are affected by new GDPR rules
Scrapped 4-1-1 MOT plans applauded
Vauxhall faces criminal investigation over Zafira fires
Consumers warned as fake parts campaign gathers pace
Gov commissions research into safety of ageing tyres
DVSA rolls out new MOT risk rating system
Full overview 17
HOT TOPICS
The best opinions of 2018 Select the headline for the full story
Stop tarnishing our industry Independent sector “in good shape� despite challenges Fake MOT testers: more needs to be done
Trade encourages seven-year-old to follow her mechanic dreams
Trade shows are a must for independents
Full overview 18
HOT TOPICS
The STRANGest headlines of 2018 Select the headline for the full story
Range Rover has roof ripped Customer launches civil court action against garage owner
Driver caught using bucket for a seat Apprentice sat on toilet gets engulfed with flames Double decker drifts around snow-stricken car
Full overview 19
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ND A ED DED T S TE EN M M O REC
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After Service Before Service
Before Service
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BG Fuel Saving Service • Deposits affect injectors & ring compression • Service restores Performance & Economy
Fuel Save Guarantee* for purchasers of BG Fuel System Cleaner and BG EPR® Compression Restoration Flush
Free Engine Protection Plan also available! - Speak to your BG Rep or call 01284 777934
* Subject to vehicle been driven at least 500 miles & claim made within 3 months of purchase
Leaders in automotive solutions and improving garage profitability www.bgprod.co.uk | T: 01284 777934 | Email: info@bgprod.co.uk
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BRAND NEWS
“There’s never been a better time to be in the independent garage sector”, says Andy Savva REPXPERT brand ambassador speaks candidly about new role in wide-ranging interview
FULL STORY
Compression gains across the board on MINI following BG Products treatment Engine performance restoration gives pleasing results
FULL STORY
BTN Turbo adds more remanufactured turbos to range Range of brand-new and original remanufactured turbos from all major manufacturers
FULL STORY 21
GRAHAM STOAKES OPINION
Technicians of tomorrow prepared to fight for UK's independent aftermarket Industry author, lecturer and GW columnist Graham Stoakes looks at the future of independent garages
Investment in training, information sources and specialist equipment will be obligatory. FULL
STORY 22
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SURVEY: RECRUITMENT
are ‘always looking’
say skilled technicians are “very important”
say they’re “vital”
get applicants but often without skills
30% say up to two months 21% say three months plus
usually find staff within a month 35% report 1-2 months over three months for ½
expect staff to be fully operational within a month
say they’ve been unable to recruit the people needed
FULL STORY 24
25
TECH TIPS
Get ready for "Making Tax Digital", says IGA New tax returns legislation to come into effect from April 2019
FULL STORY
New site debunks Xenon HID bulb myths for technicians Get the information you need from this new online resource
FULL STORY
First Line issues 1.6 TD water pump to engine coolant hose warning Use of plastic means it's not uncommon for these parts to become brittle and leak
FULL STORY 26
BRAND NEWS
Around The Wheel Offers Offer One
Offer Two
HDM185D/AA320D HDMB910
HDM450 & HDMA3D2000 4 Post Wheel Alignment Lift & 3D Wheel Alignment
Auto Tyre Changer/3rd Arm Assist Wheel Balancer
FREE
FREE
Jacking Beam worth
Toolbox worth
£1240.00
£499.00
£2995.00
Offer Three
BUY ALL 3 PACKAGES with the 3 FREE ITEMS
Offer Four
HICADASCCR1
All makes ADAS Radar Package including front & rear camera
For Only
FREE Mercedes IR Calibration Target worth
£1095.00
£12190.00
£9995.00
£23995.00
Saving a further £1185.00 All prices + VAT
Please visit our website for full details
www.hickleys.com
-
Includes Installation
-
Offers end 31st December
01823 328531 sales@hickleys.com
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PRODUCTS AND SERVICES
Ring’s slimmest ever inspection lamp is just 6mm thick New lamp lights up even the darkest parts of the engine bay
MORE DETAILS
FROM: Ring
Socket and bit adaptor set New set features comprehensive selection of the most-used adaptors
MORE DETAILS
FROM: Laser Tools
Dama wheel alignment supplied with FREE tool cabinet and tools Deal applies to 3D wheel alignment system and mobile unit
MORE DETAILS
FROM: Hickleys
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Can your scope do this? • Give you access to thousands of reference waveforms • Search by either vehicle make, model or engine code • Access files for use in your own testing • Save your own files into our cloud storage
can!
For more information please visit
www.picoauto.com/A215
Email: sales@picoauto.com. Errors and omissions excepted. Please contact Pico Technology for the latest prices before ordering.
PicoScope Automotive Email: sales@picoauto.com. Errors and omissions excepted. Please contact Pico Technology for the latest prices before ordering.
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READER REVIEW
PicoScope four channel standard kit Midlands garage gives oscilloscope kit full five-stars thanks to wealth of free Pico Automotive support resources
5.0
Pico Automotive has got this right and offers so much more than just the kit itself. Jim Kelman, Cottage Garage.
FULL STORY
PRODUCT DETAILS 30
Specialist Tool Solutions
NEW
53400300
Can help to reduce emission levels to conform with the latest MOT regulations
EXCITING NEW PRODUCT!
MADE IN THE UK
Releases hydrogen into the combustion engine’s inlet system whilst running to increase internal temperature and burn off carbon build up; promoting efficient operation with a cleaner engine
• • • • • •
Portable Machine - enables use away from the normal garage environment Low Voltage Operation - works off the vehicle’s battery at a safe low voltage when the engine is running Easy to Use - no or little disassembly of the engine required Fixed HHO Supply - protects against diesel engine runaway NTY TWO YEAR WARRA Two Year Warranty - full back up service is available to maintain the life of the machine Low Maintenance - made in the UK
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READER REVIEW
Sykes-Pickavant Carbon Tec oxyhydrogen machine Bowes Motors reports back to GW Views with its long term review of the newly launched carbon cleaning machine
5.0 I’m a sceptical person but you can’t argue with the results. Philip Bowes, garage owner.
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BRAND NEWS
TechMan solution reduces last minute cancellations and no-shows Animated video explains how TechMan is combating no-shows with automated confirmations and reminders
VIDEO
One size fits all belt myth goes against normal practice, warns Dayco Non-application specific sized belts and nonconforming construction is a �recipe for disaster“
FULL STORY
KYB gets prestigious Toyota Motor Corporation award Recognition comes in response to KYB's original technology development
FULL STORY 33
The turbocharger people
BTN Turbo is the only UK supplier of all major turbocharger brands. Technical helpline available for diagnostic information on 01895 466663 or www.btnturbo.com.
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AARON PHILLIPS OPINION
Aaron Phillips looks to the New Year with confidence Jackson & Phillips Automotive Services prepared for record number of cars coming out of manufacturer’s warranty in 2019 Now is a great time to be an independent garage with plenty of vehicles requiring work.
FULL STORY 35
ON THE ROAD
Everything you need to know about Autologic’s new DrivePro
GWTV goes behind-the-scenes at Autologic where over 100 master technicians deliver support services for garages and deal with an average of 500 issues every day This platform enables you to diagnose, understand and repair cars correctly, first time and quickly. Andrew Betteley, Autologic.
MORE DETAILS 36
Book your free on-site demonstration today!
DIAGNOSTICS WITH THE EXPERTS
DrivePRO
the latest innovation in diagnostics DrivePRO is a multi-function diagnostics platform that combines Autologic’s diagnostic software with expert technical support from our OEM-trained master technicians.
AutologicLive Technical Support Experience unlimited expert guidance and symptom-driven advice at the push of a button!
IP-rated Ruggedised Tablet Ergonomic
• Our DrivePro platform allows us to see what you see from our Tech Support Center in real-time. • Complex repairs and module replacement made possible with live access to our Master Technicians.
Windows 10 with Dual-Core CPU Internal PassThru Device
Built-in stylus for quick use
• Talk directly to our software engineers and benefit from real-time software updates.
Enhanced Diagnostics Autologic’s industry-leading diagnostic software makes for fast and reliable fault identification and repair.
Flash Programming and Coding Code and program new parts using either: • Built-in Autologic diagnostic software • Remote flash programming services available through RAP®
To learn more about DrivePRO, contact our sales team today! uk.autologic.com
Built-in Speakers & Microphone
Built-in stand for ‘free hand’ use
More brand coverage than ever before! sales-uk@autologic.com 01865 870 060
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ON THE ROAD
“Worrying level� of ADAS ignorance remains among UK garages GW Views visits Germany to see what's behind Hella Gutmann Solutions diagnostic tools and ADAS calibration kit There is still a worrying level of ignorance in the aftermarket when it comes to the need to recalibrate these vehicles after carrying out any mechanical repair that affects its geometry. Neil Hilton, HELLA UK.
FULL STORY
PRODUCT DETAILS 38
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BRAND NEWS
SIP releases latest deals in autumn-winter 2018 promotion Welding, metalwork, air compressors and tools all featured in latest brochure
FULL STORY
AA Garage Guide opens online shop for its certified network Website gives members access to promotional items that help garages stand out
FULL STORY 40
FREE EXPERT IN EVERY BOX.
NIGEL MEPHAM
REPXPERT Technical Trainer Couponnummer · coupon number numéro du coupon · número de cupón
We deliver more than just genuine parts.
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Schaeffler is about more than supplying high-tech parts and systems to every leading vehicle manufacturer for original fitment. We are also the “Repair Experts”, delivering the same OE components to independent workshops as complete repair solutions.
TS_013Seitex1von2 13
22.11.16 14:08
We also provide professional technicians with access to our online knowledge portal REPXPERT, where you can download invaluable TecRMI installation instructions, videos, a TecDOC catalogue and lots more. You can also redeem your bonus points for fantastic workshop clothing, or a range of Gedore and Shaeffler tools. Best of all, registration is free at www.repxpert.co.uk
41
ANDY PARSONS OPINION
Diesel’s not dead yet but it is dying
Diesel has had a rough few years, the VW scandal that made global headlines and now a government U-turn
Six years ago diesels accounted for over half of new car registrations, it’s now just 35 per cent. FULL STORY 42
BRAND NEWS
Boost business with EDT Automotive Answer these questions to see how EDT's multi awardwinning range of machines could benefit your garage
FULL STORY
Trico MD outlines a clear brand vision for growth Goal is to "win more customers" by demonstrating effective solutions
FULL STORY 43
The digital home for independent garages
SUBSCRIBE Get your garage featured in GW Views CONTACT GW EDITOR MIKE RUFF 44