Randall Custer | Buyers Presentation GG

We have a remarkable history, one with deep roots dating back to 1963, with the formation of Gary Greene. From our earliest days in Houston, we have remained a brokerage leader in the real estate industry by developing relationships with our clients and our communities.

LOCAL ROOTS SINCE 1963

Our affiliation with the Better Homes and Gardens Real Estate network gives us unmatched international alliances with brokerages as well as the value of a trusted and recognizable brand around the world.

RANDALL CUSTER

A proven real estate powerhouse with a data-driven edge, Randall Custer has brought his hallmark expertise to the Houston real estate industry since 2014. Randall serves buyers and sellers in the Houston region with extensive business insight and technical market proficiency acquired through years of professional experience. Randall is a highly qualified real estate professional with distinctions such as Accredited Buyer’s Representative, Master Certified Negotiation Expert, Senior Real Estate Specialist, and Graduate of the distinguished REALTOR® Institute.

Prior to becoming a REALTOR®, Randall worked in the health care industry as Director of Revenue Cycle negotiating insurance contracts, ensuring claims were paid, and analyzing the interactions with insurance companies. Before that, he worked in the oil and gas industry as the international business liaison to joint ventures. With a degree in International Business and Real Estate from Baylor University and MBA from the University of St. Thomas, Randall brings a unique finesse to his real estate business and says, “My extensive education in real estate and business is the foundation of more than 20 years of proven success in negotiations, customer service training, project management, analysis, and leadership. I use my knowledge and acquired skills in real estate to save you time and money and bring you peace of mind throughout the process.”

With undeniable analytical and critical thinking skills sharpened by years of experience, Randall works diligently to ensure his client both understands the transaction process and gets the best deal possible. He says, “I am able to quickly understand the micro market. I perform analysis for buyers and sellers and explain the results. With my analytical skills, diplomacy, and level-headedness, I can be the rock buyers and sellers need during this process.”

Randall boasts a highly successful, well-rounded real estate career with Houston roots that run deep. “I know all the ins and outs of leasing, purchasing, or selling your home or commercial property, and can help you navigate the entire process with ease and confidence,” Randall says. “When selling a home, I offer constant communication and updates as well as oneof-a-kind strategies. When looking for your perfect home,

randall.custer@garygreene.com

C: 713.494.6576

O: 713.961.1722

www.RanManCan.com

1705 West Gray, Suite 200 Houston, Texas 77019

I know the market and go well beyond perusing the MLS to know what’s available and the best value. I also offer my clients suggestions that add curb appeal, improve living spaces, and increase the value of your home.”

Randall spends his free time traveling to learn about and experience other cultures, breaking a sweat rowing or biking, and enjoying Broadway productions. Connect with Randall on Facebook, Instagram, or LinkedIn to learn why the “RanManCan”.

CLIENT TESTIMONIALS

■ “From start to finish the buying process was quick and easy. Randall’s professionalisms and knowledge of the market helped us feel great about our decisions. Randall also gave amazing recommendations for lending and inspection. We couldn’t be more happy with our experience.”

Satisfied Buyer HHHHH Five Star Rating

■ “Randall Custer has been an amazing agent! With his knowledge and expertise, he made our home buying process very comfortable. He was always available to answer any questions or concerns we had and was just a joy to be around. We thank him for all his time and patience and will always recommend him to our family and friends.”

Satisfied Buyer HHHHH Five Star Rating

■ “Because of the great experience with Randall Custer, we would definitely recommend him to everyone who needs help buying a house. :-)”

Satisfied Buyer HHHHH Five Star Rating

■ “Randall was very helpful, informative, and professional. 5 stars!”

Satisfied Buyer HHHHH Five Star Rating

■ “Randall was very friendly, courteous and patient, he spent time searching for houses that met our requirement. His schedule was very flexible which made it very easy to meet with him after hours and on weekends; since both me and my husband work full-time...we truly felt he was our advocate throughout the whole process...highly recommended!!!”

Satisfied Buyer HHHHH Five Star Rating

■ “Randall was an absolute joy to work with. He understood what we were looking for in a house. He was able to answer any and all questions we had. He made sure we understood the buying process and what it entailed. He was very personable and apprachable. I would recommend Randall Custer to anyone who is looking into purchasing a home!!”

Satisfied Buyer HHHHH Five Star Rating

WE HAVE THE NUMBERS

From our earliest days in Houston, we have remained brokerage leaders in the real estate industry by developing relationships with our clients and our communities. The Better Homes and Gardens® Real Estate brand was built upon a passion for the home. Sellers benefit from this well known brand through the exposure generated by millions of home searches on their website and the inherent trust of the iconic brand.

SINCE 1963, NO ONE HAS SOLD MORE HOMES IN THE HOUSTON AREA THAN GARY GREENE.

$3B+ 6.9K+ 3.3K+

2022 SALES VOLUME

2022 TOTAL TRANSACTIONS

2022 LISTINGS SOLD

WE HAVE THE ROOTS

Locally owned since 1963, the Gary Greene name has been a part of the Greater Houston Metropolitan area real estate landscape and consistently provides high-quality representation and outstanding service to generations of home buyers and sellers. Aligning with its long-standing principles, Gary Greene also incites meaningful change through the Gary Greene Realtor® Foundation, which has given over $4 million back to the community.

“We are Houston,” says Mark Woodroof, Gary Greene’s Managing Partner. “We didn’t parachute in from somewhere else. We have proudly been serving and giving back to our local communities for over 58 years.”

THE VALUE OF A BUYER’S AGENT

Buying a home is one of the biggest financial decisions of your life and a licensed Realtor® can help you navigate the process and protect your interests. It’s a serious transaction with significant financial and emotional ramifications for the parties involved, and having proper representation is critical. Here are six of the most important reasons to have a buying partner on your side:

DON’T OVERPAY

The only way to determine the fair price of a home is to analyze the price at which similar homes recently sold in the same neighborhood. While there are a variety of online resources for finding homes for sale, there are very few consumer websites that provide closed sale data in the Houston-area.

Armed with accurate sold data, you can ensure you are able to negotiate a fair price.

REAL ESTATE EXPERTISE

Once you are under contract to purchase a home, a buyer’s agent will help you locate inspectors, negotiate repairs with the seller, get estimates from trustworthy contractors and obtain financing from the most reputable lenders.

UNDERSTANDING THE LANGUAGE

Buying a home usually requires dozens of forms, reports, disclosures, and other technical documents. Trained Realtors® have the expertise to help you navigate through the terms, data and language — while avoiding delays or costly mistakes that can cost you money and time. Also, they must stay current with all the updates in regulations, laws, contracts, and practices. Once you retain your Realtor®, they put that knowledge to work for you.

ENSURE YOU HAVE REPRESENTATION

Unless you are buying a property that is for sale by owner, the seller has professional representation on their side. By negotiating directly with the seller’s agent you are putting yourself at a significant disadvantage since their agent is legally bound to share everything you tell them in order to get the best deal for their client. Open House - if you found your dream home at an open house, just let your Realtor® know. You always want your interests protected.

LICENSING & ETHICS

Not every real estate agent is a Realtor®. A Realtor® is a licensed real estate salesperson who belongs to the National Association of Realtors®, the largest trade group in the country. Realtors® are held to a higher ethical standard than licensed agents and must adhere to a code of ethics.

NO COST

There is typically no cost to the buyer; the seller typically pays the Realtor® commissions.

THE BUYING PROCESS

STEP 1: First Things First

Besides affordability, your credit history is one of the primary factors considered by a mortgage lender. Before you begin your home search, you’ll want to check your credit reports. The Fair Credit Reporting Act (FCRA) requires each of the nationwide credit reporting companies — Equifax, Experian, and TransUnion — to provide you with a free copy of your credit report, at your request, once every 12 months. You can do so online at annualcreditreport.com. By taking advantage of this, you will discover if there are errors that need cleaning up or glitches that might affect your ability to get a loan.

STEP 2: Get Finances in Order & Pre-Qualify for a Loan

If you find your dream home, you want to be prepared to make an offer. Armed with credit score information, your next step is deciding how much you can afford, which depends on your income, monthly expenses, funds available for a down payment, and current interest rates. Connecting with a mortgage lender to determine your buying and borrowing power, and getting pre-approved for a loan is the next step before beginning your home search. You’ll need to have filed your taxes and have documentation of any recent major financial transactions before you go.

STEP 3: Work with a BHGRE Gary Greene Professional

Our first discussion will cover all the wants and needs you have in mind. At BHGRE Gary Greene, our Realtors® are licensed full-time sales associates, with the expertise, experience and training essential to your buying success. They are bound by a strict Code of Ethics, well versed in the buying process and dedicated to making it as simple and hassle-free as possible. An added plus is that we have over 20 offices throughout the greater Houston area which means that your Gary Greene Realtor® Associate will know the market where you want to buy.

STEP 4: What to Look for in a Home

Make a list of wants and needs – just make sure that needs come first. Those are items you can’t live without – whether it’s the number of bedrooms or baths, living in a particular school district or some other critical feature. Next, some things you wish for but may opt to forego (a swimming pool, extra storage, etc.). This will narrow the field in the search for your home.

STEP 5: Where to Look

There are many considerations when choosing a neighborhood, not the least of which is location, location, location. Factors like price, school district, property taxes, deed restrictions, area amenities, and the commuting distance to and from work or schools all play a part. Thanks to our many locations, we’re equipped to provide first-hand, detailed information about all area neighborhoods, discuss their subtle differences, and show you what they have to offer.

THE BUYING PROCESS CONTINUED

STEP 6: The Home Search

Statistics show that you will certainly begin your search online, but you will want the assistance of a Gary Greene Realtor® Associate who will find the homes that are publicly available or homes that haven’t been entered into the MLS that are available through our Gary Greene internal network that meet your criteria. They will make appointments, schedule showings on your timetable, handle the details, and make the search experience seamless. Our ease of access, our knowledge of neighborhoods, and our access to market sale history will save you valuable time and greatly expedite the home search process.

STEP 7: Make an Offer

When you’ve found the home of your dreams and it’s time to make an offer, your Gary Greene Realtor® Associate will advise you on all the details needed to make a fair offer, guide you through the process, handle the paperwork, carefully review that it reflects the terms you want, and present it on your behalf. An offer to buy includes both the price and terms. In some cases, terms can represent thousands of dollars in additional value for buyers – or additional costs.

STEP 8: Negotiate the Contract

The negotiating process is a back and forth communication that requires excellent skills, and a clear understanding of all the terms and conditions is crucial. The value of having a trusted Gary Greene Realtor® Associate working on your behalf to reach an agreed upon price and terms cannot be overstated. There are countless factors involved in the negotiating process, including but not limited to:

n Price

n Financing

n Terms

n Date of possession

n Inclusion or exclusion of furnishings or equipment

n Repairs

The seller may accept your offer, reject it or make a counteroffer. Because counteroffers are common (any change in an offer can be considered a “counteroffer”), it’s important for buyers to remain in close contact with their Gary Greene Realtor® Associate during the negotiation process so that any proposed changes can be quickly reviewed and a response given.

THE BUYING PROCESS CONTINUED

STEP 9: Send Executed Contract to Loan Officer

Due diligence completed, it’s time to obtain financing. If you have not already connected with a mortgage lender and gotten pre-approved for a loan, your Gary Greene Realtor® Associate will help you find a qualified lender and tell you what personal and financial data to bring with you when you apply for a loan. Once the lender is chosen, it is important for the buyer to make loan application within the time frame specified in the Earnest Money Contract. When final loan approval is obtained, your Gary Greene Realtor® Associate can assist you in arranging for homeowner’s insurance and other necessary details prior to closing.

STEP 10: Conduct Inspections

When the terms of purchase have been agreed upon and the Earnest Money Contract delivered to the title company, it is time to evaluate the property. The contract should provide time for you to complete inspections of the property before you are bound to finalize the purchase. You should NEVER buy a home without having it inspected by professionals. These inspections help you avoid purchasing a home in need of major repairs or damaged by wood destroying insects. Additional inspections that will be required by your lender may include a survey to determine boundaries and an appraisal to determine value.

STEP 11: Other Critical Details

Your Realtor ® Associate will have already informed you about current real estate values, taxes, utility costs, municipal services and facilities, and made you aware of deed restrictions that could affect your decision to buy. You are also entitled to see a preliminary report on the title of the property. Title indicates ownership of property. The title to most properties will have some limitations; for example, easements (access rights) for utilities. Your Gary Greene Realtor ® Associate can help you resolve any issues that might cause problems. If you choose a home in a neighborhood with a homeowner’s association, you will need to get a copy of their association packet so you can review it before closing.

STEP 12: Close on Purchase

Your Gary Greene Realtor® Associate represents you and your best interests through the closing. Your Realtor® Associate will confirm that all contract and amendment conditions have been met or completed and review a closing checklist; assist in scheduling and conducting your final walkthrough prior to closing; review closing figures, closing documents and the title insurance commitment with you so you will know what to expect during the closing process; and, finally, attend the closing to answer any questions or deal with last-minute issues.

INSPECTIONS

Nobody wants to buy a house and find out later that there are hidden flaws – particularly defects that are expensive to repair. As any good Realtor® will tell you, the only way to avoid these unexpected bombshells is to hire a qualified and impartial professional home inspector to examine the home, from top to bottom, and provide a written report on the status of his or her review. Your real estate agent should be able to provide a list of reputable and experienced home inspectors.

SUCH AN INSPECTION IS CRITICAL AND INCLUDES A REVIEW OF:

n Structural Elements

n Heating/Air-Conditioning and Other Systems

n All Plumbing and Electrical Wiring

n Roof

n Attic

TIPS:

n Walls

n Ceilings

n Floors

n Windows

n Doors

n Built-in Appliances

n Foundation

n Exterior

n Insects/Rodents

n Pool/Spa (if applicable)

n Buyers should attend the inspections and examine the property’s mechanics and structure.

n Ask questions and learn more about your potential investment than is possible with an informal walk-through

n Don’t neglect to have a separate inspection for termites which will be required by your lender (and should be done even if yours is a cash purchase).

n No home is perfect! Every home will have issues revealed by a home inspection.

n New homes can also have defects, whether caused by oversight during construction or simple human error.

n The home inspector will review his or her findings with you and alert you to any costly or potentially hazardous conditions.

All negotiations for repairs, agreed upon in writing, are completed during the option period. Buyers and sellers might agree to seller concessions in lieu of repairs - these concessions can be applied towards buyer closing costs and/or pre-paid items allowing for the buyer to handle repairs after closing.

RESIDENTIAL SERVICE CONTRACTS

WHAT IS A SERVICE CONTRACT?

n A service contract is not a warranty. A warranty must come free of charge, but you pay extra for a service contract. A brand new home may have a warranty provided by the home builder. Don’t be confused by the fact that some service contract companies use the word “warranty” in the names of their companies.

n A service contract also is not an insurance policy. If you decide to purchase a service contract or if the seller| is providing one, compare it to your homeowner’s insurance policy to be sure you aren’t purchasing duplicate coverage.

DO YOU NEED A SERVICE CONTRACT?

n What extra benefits and/or extra repairs are covered by the service contract? Read the contract carefully for any conditions you have to meet. Who is responsible for checking for pre-existing conditions?

n How much will the contract cost you? Prices vary depending upon coverage and usually are for a term of one-year. One question to ask yourself in considering your need is: If you did not purchase the contract, would you be able to afford a repair if it happened during this period?

For detailed information, you should contact a residential service contract provider. The names and websites of a few of the companies serving our community are:

Allied Home Warranty | American Home Shield | BFS Home Warranty

Fidelity National Home Warranty | First American Home Warranty | HWA Home Warranty of America Old Republic Home Warranty | Super Home Warranty

Their inclusion on this list does not constitute an endorsement. A complete list of all residential service companies licensed by the Texas Real Estate Commission to sell residential service contracts in the state of Texas can be obtained at www.trec.texas.gov.

You and Better Homes and Gardens Real Estate Gary Greene

n Gary Greene helps negotiate the offer.

n Buyer and seller agree on price and conditions.

n The buyer orders mechanical and general inspections.

n The listing or selling agent sends signed earnest money contract to title company.

n Buyer makes loan application (if applicable).

CONTRACT TO CLOSING CONTRACT

Your Title Company

Receives executed contract and earnest money check (which is cashed)

Begins title work and tax information

Abstractor begins title search

Examiner verifies title

Issues title commitment

Closer reviews title commitment and notifies all parties of any defects

Title company forwards title commitment to lender and Gary Greene

Title company receives closing instructions from lender

Closer consolidates all closing documents CLOSING OCCURS

Title company sends signed documents to lender for final approval

FUNDING

LOAN

Your Mortgage Company

Verifies all financial information on buyer

Orders, receives and reviews appraisal and property survey

Compiles loan package and submits to underwriter

Loan is rated by underwriter

Collects and packages additional materials as requested by underwriter

Repackages and resubmits to underwriter

Loan is approved Orders flood certificate

Prepares and delivers loan documents and funds to title company Gets Buyer approval

REVIEWS FINAL, SIGNED DOCUMENTS SENT FROM TITLE COMPANY

1. All documents are recorded in the county clerk’s office.

2. Title policy is sent to the Mortgagee and the owner.

AFTER THE CONTRACT IS SIGNED

The Earnest Money Contract (EMC) is signed.

2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.

The Realtor® Associate will “open title” at the title company named in the Earnest Money Contract, and the title company will deposit the earnest money check. If the amount of the earnest money is greater than $5,000, and will be held for an extended period of time, you may request it be placed in an interest bearing account.

Seller receives Option Fee as per terms of EMC and deposits.

Buyer schedules property inspections and contacts insurance agent, paying close attention to the Option Period, if applicable, as defined in the EMC.

Buyer makes loan application with their selected mortgage lender according to the time specified in the EMC and delivers documentation requested by lender.

The mortgage lender will begin processing the loan by:

a. ordering an appraisal of the property; and

b. verifying prior loan history, employment and financial position.

Simultaneously with the loan processing, the title company will research the title and send their title commitment to the buyer, seller, Realtor® Associates, attorneys, and mortgage lender.

The title company will act as a neutral 3rd party, escrow agent and title insurer. The escrow agent will coordinate with all entities to receive the following information for closing:

a. invoices and loan documents from the buyer’s mortgage lender

b. buyer’s hazard insurance from the buyer’s insurance agent

c. tax certificates

d. survey

Once the buyer’s loan and title are approved, the closing date is coordinated between all parties.

Buyer and seller contact utility companies to transfer service to buyer. Note: the seller does not turn off utilities until the home is sold.

The title company will prepare a closing statement with charges to both buyer and seller, usually available for review the day prior to closing.

Parties sign closing papers and title transfers from the seller to the buyer upon funding.

The above procedure averages approximately 30-45 days. If the buyer’s credit is rejected or he cannot qualify for the payments, the contract is cancelled and the buyer’s earnest money is returned if all parties agree to the release. Contracts may be contingent on inspections and buyer’s ability to qualify for payments. The house must appraise satisfactorily and the title should be clear. Therefore, buyer and seller should not make definite plans until all contingencies have been removed.

BUYER’S CLOSING CHECKLIST

Provide a copy of the contract of sale to the mortgage company making your loan which has been receipted by the title company.

Call your loan officer and arrange to make a formal loan application.

Schedule the appointment with the inspector and seller as soon as possible. (A termite inspection is required on VA loans).

Contact an insurance company to obtain homeowner’s insurance before the end of the option period. Supply information to the title company at least one week prior to closing.

Driver’s license or other photo identification. A cashier’s check or wire transfer is required for payment of funds over a certain amount dictated by the title company at the time of closing, made payable to the title company. Bring any required document(s) to closing that your lender has requested you to produce at the closing table.

If you want to review your loan documents prior to the closing, please request that your mortgage company provide the documents to the title company at least three days prior to closing so copies can be provided for your review.

If you will not be present at closing to sign documents and intend to use a power of attorney, the following must occur:

» The title company and your lender must approve the POA prior to closing.

» The original POA must be delivered to the title company before closing for recording with the county clerk’s office.

» Contact with you via telephone on the day of closing to be certain you are alive and well and have not revoked the POA.

CLOSING COSTS

BUYER GENERALLY PAYS FOR:

n Loan Policy and Endorsements

n Record Warranty Deed

n Record Deed of Trust

n Courier Fee

n Escrow Fee

n Tax Service Fee*

n Full-Year Homeowner’s Insurance Policy*

n 2-3 Months Hazard Insurance Escrow*

n Tax Reserve*

n Loan Origination and/or Discount Fee*

n Appraisal*

n Credit Report*

n Lender Document Preparation*

n Flood Certification*

n Mortgage Insurance Premium - MIP or PMI*

n Miscellaneous Loan Fees*

n Guaranty Fee

n Inspection Fees

n Prepaid Items such as Pro-Rated Property Taxes and HOA Dues

n Any Other Cost as Outlined in Contract

* Lender Charge

SELLER GENERALLY PAYS FOR:

n Loan Payoff (Per Existing Lender’s Payoff Letter)

n Owner’s Title Policy Premium

n Record Release of Existing Lien(s)

n Current Year Real Estate Tax Proration (Per Contract)

n Prior Year’s Property Taxes Still Due (If Due)

n Homeowner’s Association Dues and Fees (If Applicable)

n Escrow Fee

n Commissions (Per Listing Agreement)

n Tax Certification

n Attorney Document Prep Fees for Deed & Release(s)

n Homeowner’s Transfer Fee (If Applicable)

n Guaranty Fee

n Any Other Cost as Outlined in Contract

NEGOTIATED UNDER CONTRACT:

n Survey

n Homeowner’s Association Transfer Fees & Resale Certificate/Docs Fees

n Home Warranty

n City Transfer/Conveyance Tax

n Bonds or Assessments

HELPFUL TERMS

MORTGAGE TERMS

ADJUSTABLE-RATE MORTGAGE (ARM): Mortgage loan in which the interest rate of a home may vary at specific intervals during the loan term.

AMORTIZATION: A payment plan by which the borrower gradually reduces the balance of the mortgage by making monthly payments of principal and interest.

CAP: The maximum interest rate on an adjustable rate mortgage that may be charged.

CONVENTIONAL LOAN: Any mortgage loan other than a governmental loan.

FIXED RATE MORTGAGE: Mortgage loan in which the interest rate will not change throughout the duration of the loan.

GOVERNMENTAL LOAN: A mortgage loan guaranteed or insured by a government agency such as the Veteran’s Administration (VA) or the Federal Housing Administration (FHA).

POINT: One percent of the loan amount paid to the lender, usually in exchange for a lower interest rate on the loan.

PRINCIPAL AND INTEREST PAYMENT (P&I): The monthly payment of interest charges and part of the principal loan balance. With taxes and insurance included, this makes up the monthly mortgage payment (PITI).

PRIVATE MORTGAGE INSURANCE (PMI): A policy that protects the lender in the event of default, and insures repayment of the loan in case of the borrower’s death or disability. PMI is generally required if the buyer’s down payment is less than 20 percent of the purchase price or appraised value.

CONTRACT/CLOSING TERMS

APPRAISAL: The opinion of an appraiser in estimating the market value of a home; usually required by a mortgage lender.

ASSESSED VALUE: Estimate of property value by a public tax assessor used as the basis for calculating property tax.

CLOSING: The final step in the sales agreement where property ownership is transferred from seller to buyer.

CLOSING COSTS: Fees and expenses, other than the cost of a property, charged to transfer ownership.

EARNEST MONEY: A down payment the buyer gives the seller up front as a show of good faith, indicating the buyer’s intent to purchase the property.

ESCROW:

1. Arrangement between a buyer and seller to place the down payment and other monies or documents with the third party until the completion of the contract closing.

2. A portion of the monthly mortgage is placed in an escrow account to pay taxes and mortgage insurance.

HOMEOWNERS INSURANCE: Also called hazard insurance, covers physical damage to the property, as well as theft and personal liability. It does not cover flooding; flood insurance must be purchased separately.

INSPECTION: Service performed by an inspector to identify any possible structural or mechanical problems.

LISTING CONTRACT: An agreement between a homeowner and an agent authorizing the agent to offer the owner’s property for sale.

MARKET VALUE: The highest price a buyer would pay and the lowest price a seller would accept.

OPTION: A real estate option is a specially designed contract provision between a buyer and a seller. The seller offers the buyer the option to buy a property by a specified period of time at a fixed price.

SELLER OR OWNER DISCLOSURE: Legal requirement that the seller disclose in writing any known defects or repairs that have been made to the property.

SURVEY: Required by the lender, a process whereby the property is measured and a scaled blueprint of the land and its property lines, structures and easements are drawn.

TITLE: A document that refers to the ownership of a particular piece of property.

TITLE INSURANCE: Policy that protects the holder from any loss resulting from defects in the title.

TITLE SEARCH: Research of public records to identify ownership, liens and encumbrances affecting the property.

REAL ESTATE TERMS

AGENCY: A term used to describe the legal relationship between a seller and a broker, or a buyer and a broker.

AGENT: Term used to describe a real estate salesperson licensed by the state who, under the supervision of a broker, represents a buyer or seller in the purchase or sale of a home.

BROKER: A person licensed by the Texas Real Estate Commission who acts as the fiduciary agent of the seller or buyer in a real estate transaction.

BUYER AGENCY: Agency relationship in which a buyer contracts with a broker to represent the buyer’s interests in real estate transactions.

MULTIPLE LISTING SERVICE® (MLS): A computerized list of all properties for sale by member brokers.

REALTOR®: A licensed agent or broker who is a member of the National Association of Realtors®, through local affiliates such as Houston Association of Realtors. Realtor® membership is voluntary and represents a commitment to the highest levels of professionalism.