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November 22 – November 28, 2013 • No. 2343 • www.coinslot.co.uk
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Industry news Seaside amusements Refurb sector Latest machine charts B2B Listings For sale, wanted + opps Jabro Surreal Soccer Comment and opinion
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looking at a pub’s overall bottom line...pool’s performance is measured rather unfairly against the performance of the AWP, jukebox or SWP.
Baroness Jones questions CATEGORY D
While four of the five Cat D sub-divisions are to remain untouched, coin pushers/penny falls which combine money and nonmoney prizes are set to move from 10p/£15 to 20p/£20 next year. Baroness Jones of Whitchurch (Lab) voiced her concerns regarding these increases. She stated: “Turning to the specific proposals in the regulations, I first ask the Minister about the increased stakes proposed for Category D coin-pusher or penny-fall machines. I accept that the increase is small and that the impact may be minimal, but what justification is there for encouraging children and young people to gamble at an early age, given the acknowledged link between early gambling and problem gambling later? In reply to the Scrutiny Committee, the government say that coinpushers are generally played for amusement and are provided in a family
environment. “Although that may be true, is it not also true that those machines are usually sited next to other gambling machines that children might then also be tempted to play? A renewed attraction to those relatively small-scale machines cannot be seen in isolation if it is encouraging a more general gambling habit. Why is it
Dreamland finally awake AMUSEMENTS
giant of DreamTgate,helandsleeping amusement park, in Marwas woken from its slumber last weekend by thousands of visitors keen to experience the rebirth of the coastal town’s iconic attraction. Dreamland’s gates were open to the public for the first time in seven years as the Dreamland Trust’s chairman Nick Laister invited visitors in to unveil plans ahead of its official reopening in 2015. Jan Leandro, the trust’s heritage and engagement manager, stated:“It was the day that the community took Dreamland back. This is the first time Dreamland has been empty with nothing there apart from
the scenic railway waiting to be restored so there will be a new generation that will be able to say to their grandchildren when Dreamland’s up and running,‘I remember this as an empty site’ and that’s an extraordinary thing because that’s never been the case.” The event followed a legal challenge which resulted in Thanet District Council’s Compulsory Purchase Order, which cleared the path for its regeneration to get underway. Leandro believes it is now a time to look to the future. She said:“It is about the Dreamland heritage, we do have the historic rides collection but it will be unique and new. It will be
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ESSENTIAL GUIDE
What the manufacturers say 12
Refurb revival
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30 November 22 - November 28, 2013 • No. 2343 • www.coinslot.co.uk
stions coin pusher increase
House of Lords ratifies stake and prize changes POLITICS
The motion, entitled Categories of Gaming Machine (Amendment) Regulations 2014, was agreed in the House of Lords last week, following a short debate, effectively giving the green light to new stakes and prizes for the UK marketplace. hile the House of Lords could have easily delayed the proposed stake and prize uplifts, Parliament’s second chamber ratified the recentTriennial Review last week, with Lord Bates (Conservative) being particularly sympathetic to the needs of the soft gaming sector. He stated: “Gaming machines are an important source of revenue for many sectors of the gambling and leisure industries, and these measures will provide support for businesses which continue to experience difficult trading conditions.” Lord Bates told the House that the challenges faced by individual sectors, including FECs, bingo clubs and pubs, have had a marked effect on gaming machine manufacturing and supply businesses. He added: “According to the Gambling Commission, the total number of machines in the regulated industry fell by around 10 per cent between 2010 and 2012.The government consulted earlier this year on proposals to increase stake and prize limits for some categories of gaming machine. The government received many representations in support of their proposals and remain confident that increases will not risk the licensing objectives in the Gambling Act. “In fact, the government have secured commitments from the gambling industry to develop, trial and implement strengthened player protection measures to help to build and maintain the public confidence necessary to accommodate the increased stake and prize limits. Such measures are particularly relevant to the casino industry, where gaming machines offer significantly higher prizes than other sectors of the industry.” He explained to the House that increases to stake and prize limits vary depending on the category of machine and the premises in which they are located. “The level of increase is highest
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necessary to take an added risk when there is a known connection between early gambling and problem gambling?” Lord Bates pacified Baroness Jones by reminding her that the government is monitoring ‘problem gambling’ and welcomes the contribution of the RSGB and the RGT to help strengthen existing
mechanisms to monitor the impact of gaming machines and their stake and prize limits. Baroness Jones’ concerns about Category D, specifically coin pushers/penny falls which combine money and nonmoney prizes, served to underline how the softest of gaming can still be misinterpreted and misunderstood.
awakes from its slumber unlike any other Dreamland that anybody has known. It’s important that it’s fit for a 21st century audience.” As reported in Coinslot in August, Dreamland will have rides including the Double Decker Rocket, Hurricane Jets and the Austin Car Ride when it finally reopens. A fundraising art auction Dreamland’s disused art deco cinema building saw works donated by celebrities including Tracey Emin, Vic Reeves and Anne Carrington go under the hammer, with money raised going towards opening the Dreamland Vintage Arcade Visitor and Learning Centre in spring 2014.
in casinos, which represent an appropriate venue for high stake and prize gambling given the stringent regulatory controls they are required to uphold. “For machines found in clubs and pubs, the level of increase is lower. The government are persuaded that these increases will provide support to businesses while remaining consistent with the licensing objectives. The government propose to maintain stake and prize limits for all types of machine found in seaside arcades and travelling fairs, with the exception of penny-fall machines, where a small increase is proposed.This will minimise any potential risk to public protection from gaming machines accessible to children.” He continued: “The committee quite rightly identified the importance of minimising problem gambling, particularly in the context of young people,and requested the government to keep this issue under close review alongside their efforts to help the gambling industry. “Although it is an important growth measure for many struggling
businesses, I believe that this package of measures strikes the necessary balance between creating the conditions for industry growth and maintaining the licensing objectives which underpin the Gambling Act 2005,and I commend the regulations to the Committee. Lord Bates concluded: “If (the industry) wants to see prize and stake limits increased in the future, it will have to collate such evidence and come forward with it.The RGSB is due to produce a report in autumn 2014, which will be before the next triennial review.”
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Industry
BFG clarifies its strategy on £100 kits
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IOA chairman calls for grown-up debate on machine rents and trading terms
MANUFACTURERS OPERATORS
Bell-Fruit Games has issued further clarification this week regarding its strategy for the supply of £100 upgrade kits in line with the hotly anticipated implementation of the Triennial Review of machine stakes and prizes. s part of its on-going commitment to delivering great products and services to one of the most challenged industry sectors, Bell-Fruit Games has confirmed that it will make available upgrade kits to the new £100 pay-out for games going back as far as February 2012,already a precedent relative to previous reviews, and possibly earlier still. The firm has hinted that if there is sufficient demand it will explore the possibility of offering £100 conversion kits for certain games that were produced prior to February 2012. The company emphasises, however, that the latter option can only be made possible if demand
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reaches critical mass and, fundamentally, it can be delivered at a price point that does not compromise BFG’s efforts in producing brand new equipment.It also stated that it will only be able to commit resource to this project with effect from January with kits becoming available at some point in the first quarter of 2014. Explaining more about the initiative, managing director John Austin said:“It is vital that all of our customers are able to seize the opportunities that the new £100 top prize will bring. Clearly, as a manufacturer of innovative new games, we would prefer to focus solely on brand new models. But
we understand that there are many operators who need a more cost-effective alternative.” He continued: “Fulfilling demand for that alternative is obviously high on our agenda. But we have a responsibility to ensure that essential resources are not redirected from our main priority which is, of course, delivering brand new £100 games to customers during a period when there will be intense pressure on the supply system.” Emphasising the point, he added:“In the event that we should make certain further kits available to customers, it would need to be at a higher price point than that being
John Powell, one of the elder statesmen in the UK machine supply sector, has called for a full and thorough review of the business model dictating the operation and supply of gaming and amusement machines in the pub sector. ohn Powell, chairman of the IOA, honorary treasurer of BACTA, and managing director of Select JGaming - one of the country’s largest independent
charged for the kits we have already announced. Furthermore, our agreement to facilitate that expanded service would be dependent on there being sufficient demand for each model. Production of these kits would involve taking staff off new machine developments which is our core activity.”
Research confirms ICE as the world centre of gaming commerce SHOWS
he central role of the UK in the world gaming and gambling industry was Thanded a decisive boost last week following the findings of new research into the business practices surrounding the ICE Totally Gaming expo. Now established as one of the capital’s flagship business events - ICE was shortlisted in the exhibition of the year awards for 2013 - the latest research has reinforced the important role of the exhibition as a place to do business - and most importantly export business. These conclusions have been drawn from research conducted by Vivid Interface amongst exhibiting companies at the 2013 show, which confirms that ICE London is the international gaming industry’s commercial capital. The Vivid Interface research showed that exhibitors held on average 52 business meetings at ICE, a figure, which when applied across the 481 exhibiting companies, totals some 25,012 com-
mercial gatherings over the duration of the exhibition. Whilst the mean number of meetings stood at 52, the most active 3 per cent of exhibitors packed in more than 200 business meetings over the duration of the three days. Geoffrey Dixon, managing director at Vivid, said: “The research we conducted confirms that ICE is the meeting place of choice for the international gaming community in its broadest sense. It’s clear that exhibitors come to ICE intent on doing business, with our sample expecting on average 28 per cent of their meetings to result in a positive commercial outcome. The challenge for visitors is to ensure that
they are able to meet with the exhibitors they want to do business with and clearly the best way to achieve that is to arrange meetings in advance of the exhibition opening rather than simply leaving it to chance on arrival. ICE is simply too popular an event to stage meetings at to risk missing out.” He added: “From my experience gained researching across the exhibition industry, such a level of commercial activity is near the very top of the spectrum, with the aggregate value of the deals agreed at ICE being worth many hundreds of millions of dollars. ICE is unique in that it is both a business and an information exchange event which results in a very senior tranche of chief executives, thought leaders and buyers with absolute authority.” ICE Totally Gaming 2014 takes place from 4-6 February at ExCeL London. Registration details and a list of exhibiting companies can be found on www.icetotallygaming.com.
machine operators - believes the existing pub sector business model dictating the operation and supply of gaming and amusement machines is not fit for purpose. He believes the sector could be facing a ‘potential meltdown’. In a statement issued to Coinslot he confirmed: “We are facing a situation in which machine costs have increased by 40 per cent, operator revenue per unit has fallen and where operating costs such as wages, transport and the new pension regulations have all escalated.Operators have taken every measure possible to remove costs but there comes a time when it is no longer possible to sustain what is an outmoded business model.” Powell,who has a reputation for operating a tight ship based on pragmatic business principles,added: “Historically the commercial model was broadly based on a two thirds/one third principle in favour of the pub.This enabled the operator to maintain the standards of service and level of investment necessary to build machine income. “The current model is no longer ‘commercial’ and we have operators being forced to basically buy turnover, which is the vanity of the business world.This is ultimately destructive for everyone, operators, the pubco and, most importantly, machine players. “To avoid what I would describe as an ‘Armageddon scenario’ we need to sit down with our colleagues in the on-trade and have a meaningful dialogue in order to resolve all of these issues and establish a clear, reasonable and progressive way forward.” Powell concluded: “This is not ‘sabre rattling’ on behalf of the operating side of the business in order to gain a limited commercial advantage it is far more important than that. It’s about our very survival.”
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Gamestec welcomes renewed debate on machine rents OPERATORS
National machine operator Gamestec has welcomed the renewed call made by Sceptre Leisure for a more sustainable and realistic trading environment in the UK single site business. amestec managing director Chris Butler, having long advocated the case for a more equitable distribution of machine revenue, has heralded the recent press statement made by Sceptre CEO KenTurner which signalled the need for an upward review of rentals. Butler commented: “We note with considerable interest the press statement issued by Sceptre Leisure regarding its proposed pricing strategy. Furthermore, we acknowledge many of the points reiterated by Sceptre about the challenging nature of the operating business, in particular the need to get the market back on to a proper footing. For some considerable time, Gamestec has argued that the long established rental model represents little more than a ‘race to the bottom’ and we welcome Ken Turner’s bold statement to that effect.” He added: “Sceptre’s views largely
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echo those that we have already been voicing for some considerable time, principally that sensible dialogue is needed if we are to correct an anomalous market scenario whereby the big three operating concerns in the UK are currently achieving the kind of margins that would be considered negligible in other sectors of industry.That’s patently unhealthy because it stifles forward investment and restricts us from identifying new investment streams for the future.” Butler went on to express concerns that without a recalibration of the established model, game
developers will find it increasingly difficult to invest in innovations for future product.“Gamestec,like every other stakeholder, has met the internal challenges of reducing costs wherever possible without compromising standards and service,” he said. “Are there any options remaining to make further cuts in the business? Not unless you count reductions in investment and capital spend and going down the route of purchasing the cheapest possible machines merely to satisfy KPIs - all of which are deeply undesirable and bad for business.” The Gamestec boss was also keen to emphasise the importance of a collaborative approach to the issue, adding: “Everyone concerned in the supply chain has much to gain from a more balanced rental model. Which is why, again, we welcome Sceptre’s decision to bring the debate firmly back into the public arena and urge everyone to join us in exploring ways of improving the business that ultimately deliver those much needed gains for all stakeholders.”
AGC planned for Farnborough raises inevitable concerns ADULT GAMING CENTRES
disused restaurant in Farnborough could be turned A into an adult amusement arcade. An application has been submitted to covert Mimosa Restaurant, in the town’s Victoria Road, into a gaming centre.The proposed AGC will include 40-50 fruit machines and slot machines, strictly for adult use. In a planning application made to Rushmoor Borough Council, an agent for Hughes Planning LLP said the introduction of an adult amusement arcade will contribute to the vitality and viability of Farnborough and help to enhance the diversity of the town centre. However, Mark Staplehurst (pictured), representing Farnborough West for Hampshire County Council, said a gaming centre is exactly the type of feature the town does not need as it may give the wrong impression to people. He stated: “In the current economic times people don’t
have a lot of spare money so they shouldn’t be encouraged to waste it on gaming.I’d rather people’s money was put to better use by being put towards some of the services for young people in Farnborough. I don’t think gaming centres are of any real benefit to people, there are already plenty of betting places in Farnborough and junk food outlets opening up at any opportunity so it’s just another thing that could make the town look bad. Having three children of my own I do everything I can to stop them getting involved in gambling. It may seem harmless but it can lead to worse things and once you go down that route it is hard to get out of it.” Staplehurst failed to mention the fact that disused premises are an easy target for vandalism as well as the employment opportunities that a new AGC will bring, in addition to increased footfall to the area, thus furthering discretionary spend.
Blueprint adds AMG as digital distributor DISTRIBUTORS
n a move to gain greater penetration into the UK IAGC, bingo and pub sectors, Blueprint Gaming, a company of the Gauselmann Group, has appointed AMG Leisure as distributor of its market leading B3 and Cat C digital products. Simon Barff, MD of the company’s machines division, commented: “AMG has a proven track record of providing market penetration into all sectors of
the business and as such it makes perfect sense to add one of the UK’s leading distributor’s sales ability to our distribution network. We have some of the best B3 and Cat C games across all market sectors and this move will ensure that every customer will have the opportunity to benefit from our product range”. Mark Sowray, MD of AMG, stated: “We are delighted to be adding the
Blueprint product to our product portfolio as it provides our sales team with the best product mix in the market to help develop their income and player satisfaction in what are challenging times in all sectors. We are looking forward to working with the Blueprint team to take advantage of all their business has to offer and developing new and exciting products for the future”.
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INDUSTRY AMUSEMENTS LEISURE
B2B COMMENT NEWSWEEK MANUFACTURING What did the UK’s top manufacturers say when they gathered at Praesepe HQ recently? 12
Brave pub landlord fights back against AWP thieves
Playnation moves HQ following successful MBO
THEFT
OPERATORS
The landlord of a Crystal Palace supporters’ pub in London has been injured in trying to apprehend a pair of AWP thieves.
laynation, supplier of family entertainment Psolutions to the leisure
anny Foley, of The White Horse,on Selhurst Road, woke up early last week to the sound of the windows of his pub being smashed. Unluckily for the would-be AWP thieves, Foley took the pair of them on himself. Foley, who had £500 stolen in a similar attack six weeks ago, went downstairs to find two men attacking the machines. He said:“I knew what was happening this time so I took my baseball bat. I went downstairs and saw these
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two geezers with balaclavas. I opened the door and saw one of them with his head inside the machine so I did him in the ribs. He went down and started shouting for a guy called John to come and help him.” The incident is just one in a spate of similar attacks targeting pub fruit machines in the borough in the past few months, with The Randall Tavern in New Addington,the Forestdale pub in Forestdale and The Beehive pub in Wood-
side enduring similar break-ins. Foley, who has CCTV and has given footage to the police, said one of the men was attacking his machine with a sledgehammer, while the other had a metal garden spade. While attacking the machine, the metal end of the spade broke off. Foley said one of the men came and attacked him with the broken off bit of the spade, cutting him in the head and causing him to bleed. He stated: “When that
happened I felt myself going a bit so I backed off a bit but I’d managed to get their balaclavas off them first.They were both white and aged between about 25 and 30.They ran off but the police came within about 15 minutes and I asked an ambulance to come because I’d been hurt. I’ve got four stitches but I’m ok. The fight only lasted about a minute and a half but it was highoctane stuff.They ended up walking off with nothing except for a good hiding.”
A police spokesman said an aggravated burglary at the White Horse was being investigated and there had been no arrests. The spokesman added: “An occupant at the pub disturbed the two suspects and was assaulted, before the suspects - both described as white men made off.” Anyone who may have witnessed the incident or with information should contact police on 101 or call Crimestoppers anonymously on 0800 555 111.
PWS introduces Al Murray’s In The Club cash positions and curries! The Pub Crawl Lapper feature board is a 24 stage lapper.Certain positions have cash values on them he first JPM/Crystal B4 Club rebuild, includranging between 20p and £1,which when landed ing the £400 upgrade decals, is now available upon add the value to the Beer Money which accuexclusively from PWS. mulates while the feature is being played. Other Al Murray’s In The Club is a licensed product positions in the trail may increase, reduce or lose designed for the UK club market with a Pub the value in the Beer Money pot. During feature Crawl/Club theme.This is a four reel game with three and four-of-a-kind wins.The aim of the game the Pub Crawl Lapper using the number reel, play, the player may collect the Beer Money value is to enter the feature game and travel around accumulating cash along the way via dedicated at any time and exit from the feature.
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ATMIA calls for speakers CONFERENCES
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TMIA, the trade body for cash machines and related industries, which includes among its members Cummins-Allison, Transact Technologies and MEI Europe, has put out an appeal for potential speakers at its European ATMs event in London, 2014. ATMIA and Retail Banking Research joined forces six years ago to produce European ATMs with the vision to bring together
key industry stakeholders from across the region in a dedicated, independent Europe-focused conference. Flora Hamilton, ATMIA Europe’s executive director (pictured), stated:“We believe that we have developed a ‘must attend’ event for professionals working in the European ATM industry. On June 3-4 2014, we will take the conference to another new venue in London, the
London Lancaster hotel, to allow further growth for this industry event. “Today we formally issue a call for speakers. The topics should be of interest to professionals within the ATM industry, offering case study insight on current issues, information to improve ATM business management and ATM operations. Recent case study and future-looking plans of leading edge technology
and innovation solutions are of particular interest.” European ATMs 2014 will also feature ATMIA’s fourth annual Innovation Forum on Day 2 of the conference and the topic to be examined will be Cash Recirculation at ATMs. Hamilton concluded: “We welcome your proposal for a presentation or case study. Proposals will be accepted until 6 December 2013.”
sector, has set up its new headquarters in Runcorn. The move follows the successful management buyout, backed by Palatine Private Equity, earlier this year, and its new appointment of a nonexecutive chairman, Pets at Home founder, Anthony Preston. The new office space, in Berkeley Court, Manor Park, boasts 21,000sq.ft and, with all staff members in the business together on one floor, aims to create a more collaborative environment. The new headquarter also includes warehouse space to house its stock of gaming and pet tagging equipment. Playnation, formerly the amusement and leisure division of London-based Inspired Gaming, is the leading supplier of amusement and gaming machines and supplies holiday parks, motorway services, bowling centres and airports, including Butlins, Haven, Parkdean, Park Resorts, Moto, Roadchef, Welcome Break, Tenpin and MFA Bowl. Adam Hodges, CEO of Playnation, said: “The move signals the exciting new start for the Playnation following the MBO earlier this year, and, with the help of the investment from Palatine, we’re committed to expanding on the great success we’ve had so far.”
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INDUSTRY AMUSEMENTS LEISURE
B2B COMMENT NEWSWEEK REPORT The essential guide to the UK’s vibrant refurbished machines sector. 14
Howell and Harper form new content company START UP
oy Howell, founder of Maygay and Games R Media, has created a new games design company with his former colleague Stuart Harper. briefs
business
The new company, which is called Livefive Gaming, will design new games across a number of gaming sectors, with the first to be released into the LBO market in the first quarter of 2014.
“I have really missed being actively involved in gaming over the past couple of years, but have always maintained my interest and contacts,” said Howell. “Stuart is my old colleague from Maygay and
Games Media and he has always been an original and creative designer of games. “I believe there are huge opportunities in the content arena going forward. Stagnation in games design and lack of real innovation has
meant that income has started to decline in all sectors. We will be employing top quality graphics and software talents to complete the team and I am very much looking forward to the future,” he added.
RGT announces Harm Minimisation Conference
HELTER-SKELTER BACK FOR 2014 The owner of Clacton Pier has said its helter-skelter will be back in 2014 after it collapsed during last month’s severe storm. The pier’s administration manager Sharon Charters said experts had now assessed it and were confident it could be repaired for the next summer. RESORT PASS SCOOPS WIN The Blackpool Resort Pass has been awarded Best Marketing Initiative at the Lancashire Tourism Awards. The pass, which offers access to up to nine of the resort’s top attractions, was launched earlier this year in an effort to save visitors money and encourage an increase in overnight stay at the seaside resort.
MEETINGS
The Responsible Gambling Trust will host a one-day ‘harm minimisation’ conference at the King’s Fund in London on 11 December 2013. ‘harm minimisation’ conference at the King’s Fund in London has been arranged by the RGT.The aim of the gathering will be to review and discuss existing understanding of harm minimisation in gambling in Great Britain and internationally, and explore future directions for research and policy. The conference will be hosted by Liz Barclay, broadcaster and chair of the Responsible Gambling Trust’s research committee. Barclay said:“This event is intended for all those with an interest in player protection and encouraging responsible gambling behaviour. However, we hope that it is helpful to those that are operating gambling businesses in Britain.”
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Speakers will include Professor Alex Blasczcynski, professor and director, Gambling Treatment Clinic and Research, University of Sydney (Facilitating Player Control), Per Binde, associate professor, University of Gothenburg (Responsible Marketing and Advertising), and professor Robert Williams, University of L e t h b r i d ge ,
Alberta Canada (Evaluating the Effectiveness of Harm Minimisation in Problem Gambling).There will also be two interactive panel discussions about advanced harm minimisation products and asking whether effective harm minimisation necessarily means reduced revenue. Marc Etches, Responsible Gambling Trust’s CEO, said:“This conference is an important element of an on-going process of evaluating current knowledge and practice in relation to harm minimisation in gambling at both a national and international level. We hope that this event will be helpful in informing industry practice in relation to promoting player protection and responsible gambling behaviour, and we are particularly grateful to IGT,The Rank Group, Microgaming and Joelson Wilson for their financial support.” The conference is open to all but places are limited.
Ladbrokes renews Crimestoppers partnership BOOKMAKERS
ne of the world’s largest retail betting O companies, Ladbrokes, has reinforced its commitment to local communities through its partnership agreement renewal with crime-fighting charity, Crimestoppers. First signed in 2006, the relationship has seen the launch of many publicfocused initiatives including ‘Most Wanted’ campaigns using high quality CCTV images captured from their 2000+ stores to identify repeat fraudsters and serial thieves. Barry Phillips, head of retail security for Ladbrokes, said: “Ladbrokes’ partnership with Crimestoppers has proved to be highly effective over the years in cutting crime and improving public safety. It also maintains an important link with our numerous other community initiatives, such as our work with the Safer Neighbourhoods Scheme.”
Emergency workers offered free bingo games
Bowling operator introduces pre-Christmas offers
BINGO
TENPIN
Nottingham bingo hall is offering free games to emergency service workers to thank those they serve in A the community.
hristmas has come early if you’re a bowling fan. Bowlplex is currently offering 20 per C cent off a session of ten pin bowling before
Mecca Beeston will also provide a free drink as part of its 999Week.Employees are welcome at the club until Saturday using their professional ID to claim their prize. Neil Tams, general manager of Mecca Beeston, said: “We recognise what a fantastic job these people do for our community.Many of them put their lives at risk for us on a daily basis and this is our way of saying thank you.”
November 29. If players book their next visit before the above date they are entitled to 20 per cent off. To take advantage of the offer, players must book either one, two or three games and enter a code on the Bowlplex website when booking. The operator is also currently offering Christmas Group Party Packages.
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Leisure
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What is Soundnet bringing you for Christmas? MUSIC CHARTS
Forget Santa Claus Soundnet knows what jukebox customers are wishing for this Christmas.
o this is Christmas, and what have you done? Well, clearly not enough for John Lennon whose classic song struggled to break in to the highest earning jukebox songs over the Christmas period last year. However, that could all change going into this year’s festive period as Soundnet unveils its latest playlists in the run up to the Christmas period. The company is currently offering a £205 cashback on the Music Milestones jukebox from Sound Leisure, which is a veritable gift at just £1,645. “Our customers know that buying the jukebox is only the beginning,” said the company’s Toby Hoyte.“The Soundnet service will think of everything from profiling the jukebox according
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to the site, to sourcing special tracks or uploading songs from local bands. Nothing is too much trouble for the Soundnet team. “Christmas is always an especially important time of year for jukeboxes,” he added. “Music adds to the special festive atmosphere that customers are looking for when they go to pubs and bars for their Christmas parties and celebrations.” Everyone has their favourite Christmas track and Soundnet’s chart shows that the most popular by far is ‘Fairytale of New York’ by the Pogues and Kirsty MacColl, which not only was the most played Christmas track last year, but the fifth most played track for the whole month of December, just behind massive tracks like ‘Gangnam Style’,‘Diamonds’ and
‘Beneath You’re Beautiful’. “Christmas is one of the highest-earning seasons for jukeboxes so festive tracks are essential to maximise profits,” Hoyte said. “Operators need to ensure they have these songs on their jukeboxes, so the fact that we offer a special Christmas category as part of the Soundnet service, should be music to their ears.” The special Christmas category, containing all the highearning Yuletide tracks, will automatically appear on all MIM and Vhub jukes on December 1 and automatically be hidden on January 1.All other SL jukes may need a special disk, and operators have been advised to contact Soundnet now to ensure they have all the right music on their jukeboxes.
MILESTONES IN MUSIC – UK’S HIGHEST EARNING JUKEBOX SERVICE
THE MUSIC MILESTONES IS FOR LIFE, NOT JUST FOR CHRISTMAS JUST £1645 INCLUDES £205 CASHBACK FROM SOUNDNET
· PROVEN RELIABILITY & SERVICE FROM
SOUND LEISURE · EVERYONES FAVOURITE MIM INTERFACE AND SERVICE · OVER 150 NEW SONGS PER MONTH FROM SOUNDNET, INCLUDES THE LATEST FULL ALBUMS · EXCLUSIVE UK SINGLES CHART
CALL 0845 230 1775 NOW ARE YOU A SOUNDNET CUSTOMER? RENT A MUSIC MILESTONES FOR £24.99 PER WEEK – INCLUDES MUSIC COSTS. AFTER THREE YEARS THE JUKE COULD BE YOURS.
soundnet.net soundleisure.com
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Amusements
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Cam steps down after 33 years at Pleasure Beach
Scottish FEC owner welcomes leisure centre plans REGENERATION
RETIREMENT
Scottish seaside FEC owner has welcomed A the finalised designs for a
One of the amusement industry’s longest servants has left his position at Blackpool Pleasure Beach, but promises to continue to work for it in an advisory role. lackpool Pleasure Beach company secretary and director David Cam has retired from his role after 33 years at the amusement park. Cam, a highly-respected figure in the amusements industry and a former chairman of BALPPA, stood down last Friday. Having worked in a catering kiosk at the Pleasure Beach as a 16-year-old, after finishing his degree, Cam found himself back at the park as past owner Geoffrey Thompson’s personal assistant. Although this was just a gap year position, 12
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months after leaving to receive his legal training he returned to Blackpool once again, when Thompson asked him to become the park’s assistant company secretary. He obviously excelled in the role, so much so that Thompson promoted him to company secretary within five years Speaking to Funworld Magazine,he said:“It’s quite extraordinary how not only have the Thompsons been feeding and clothing me for nearly 50 years, but they have given me the most wonderful opportunities to spread my wings.”
Cam spent the first six months on a tour of amusement parks in the US, learning the very best practices that would serve him so well through the rest of his career. Throughout his 33 years, Cam has worked on every project undertaken at the Pleasure Beach from start to finish,identifying the day it opened The Big One roller coaster in 1994 as the biggest in his career. He commented: “The Pleasure Beach was founded as an Americanstyle amusement park where adults could feel like children again.
“We’ve succeeded in keeping that original vision alive. Everything is so close and compact here that it generates a great buzz that’s never changed.” Cam told Blackpool’s The Gazette that his hardest challenge had been a “constant and relentless battle”to get tourism recognised as an industry. He said:“There are a lot of people coming to Blackpool but still not enough. People’s impressions of the town have become blurred
and there is still a lot to be done to turn around the image of Blackpool. Although relinquishing his full-time role at the park, Cam’s passion for the Pleasure Beach abides and he will continue to return in an advisory role. He concluded: “There are 970 staff on site today. If you can take them all with you, you’re going to win, and we do.And I will always be an enthusiastic ambassador for Pleasure Beach and all that we do.”
tourism industry and it is part of our plan for a £25m seafront expansion.” The Stockvale Group also agreed with planners that the kiosk should remain open until 11pm, rather than the 2am closing time that had been proposed for the coffee shop. Lib Dem councillor Mike Grimwade said:“At long last we have had a developer who has listened to what we have said and reduced it in terms of height and open-
ing hours.” A 238-signature petition and 26 letters of objection to the kiosk were submitted to the council, but planners advised the scaled-down takeaway would provide a boost for visitors to the resort Independent councillor Ron Woodley disagreed with the protestors, commenting: “I don’t believe it will have a detrimental effect on people’s amenities. It’s a welcome change in terms of having another
food outlet.” Rival seafront traders expressed fears the kiosk would turn Marine Parade into a side street, views shared by Conservative councillor Stephen Habermel. He said:“I believe we are here to protect views to the end of the pier and to the sea for all to enjoy. “I feel it’s a great shame we are not able to do anything to protect it any further.”
Adventure Island celebrates kiosk planning victory AMUSEMENT PARK
he owner of Southend’s Adventure Island are Tcelebrating after it was given the green light to open a new single-storey kiosk next to the amusement park. Southend Council’s development control committee lauded the Stockvale Group for scaling down its previous plans for an “iconic” yellow, twostorey coffee shop on the proposed site in July, after fears were raised by other
Email: al@sjc.co.uk
traders that it would block seafront views. The 2.6m high, 12m wide timberclad kiosk on Southend’s Marine Parade will house a takeaway and create up to 20 jobs. Marc Miller, managing director of the Stockvale Group, said flowers and planters would be positioned around the kiosk to make it a positive addition to the landscape. He commented:“It will deliver 20- plus jobs in the
landmark £8m leisure centre in Girvan as a potential boost for his business. Alfie Briggs, who has been the owner of Mayfair Amusements for 30 years, said a new leisure facility is long overdue for the seaside resort, based on Scotland’s west coast near Ayr. Briggs said a new leisure centre would provide visitors with a reason to come to Girvan as a destination, rather than simply passing through on their way elsewhere. He commented: “The town has missed not having a pool. This can only be a good thing for local families and also for visitors. “I see a constant flow of cars going through Girvan, but there’s just not enough of them stopping at the moment. The centre will be built on the site of an existing pool, pavilion and parking area on Girvan’s seafront, giving it the benefit of expansive seaside views. It will incorporate a main pool and teaching pool together with a soft play area, café, community hall, fitness suite and rooftop viewing gallery. Briggs added: “Everywhere is suffering right now, including Ayr. But this new leisure centre has to be a step in the right direction.” Council leader Bill McIntosh said: "This really is a milestone for the people of Girvan and marks the start of the formal process to turn the vision of a new leisure and community facility into a reality.
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24 B2B listings and industry marketplace
27 Classified sales, job and business opps
29 Jabro Surreal Soccer season
NOVEMBER 22 - NOVEMBER 28, 2013
Essential Guide to Astra Gaming Group Next Week Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
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Praesepe sets the pac findings of key industr Praesepe’s annual Machine Symposium attracted many of the biggest names in gaming machine manufacturing to the Double Tree Hotel in Milton Keynes. The audience of 50, which included a delegation of senior executives from parent company Gauselmann, were shown the results of a major piece of focus group research conducted amongst a sample of Cashino and Beacon Bingo customers.
raesepe CEO Nick Harding explained: “We’ve hosted the machine manufacturers since 2010 in order to explain our thinking on the industry and how we see the major issues impacting the business.The ultimate aim is to work with the manufacturers, many of whom are revenue share partners with Praesepe,in order to produce games which are more player-centric and which suit their requirements. We’ve certainly had some success with this approach and it’s always positive to bring the industry together and host them in Milton Keynes, however we felt there was a need to do something different this year.” The desire to ‘do something different’ prompted some out of the box thinking from the Praesepe team.“Rather than get our executives to stand up and present what we felt our customers wanted, we decided to film some player focus groups and let the players speak for themselves” explained Nick Harding. Praesepe overcame the reticence of many machine players to participate in any form of market research and recruited a total of 22 customers who were willing to be filmed talking about their machine playing experience. The cast of 22, which comprised six Cashino and 16 Beacon customers, were then filmed across three separate sessions. The first was held at Cashino in Watford High Street and was followed by two sessions at Beacon in Northampton. Nigel Davis, head of machines at Praesepe, who attended all three focus groups said:“Whilst we had topics that we wanted our customers to discuss, the conversations were kept open and nothing was off-
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limits. The result was over five hours of footage which we then edited down to two hours consisting of 50 individual clips.As a company we’ve learned a lot about what we are doing and I know the same is true for the manufacturers. The exercise that we’ve gone through and the opinions voiced in our films will almost certainly result in changes to the design and game play of machines in the future.” RESEARCH HIGHLIGHTS
Attitude to £100 jackpot - hot, cold or indifferent? Players were concerned that without an increase in stake levels, games converted to £100 from £70 would simply be harder to win on and would lose their play appeal as a consequence.All of the focus groups were anxious that popular games would disappear from the floor and were ambivalent about the appeal of a jackpot which they felt they would rarely experience. The knowledge - how to play new machines? There was consensus amongst both Bingo and AGC players that new machines are much easier to play and that even ‘simple’ older games may be confusing for players who tend not to ask staff for assistance.Players were much more likely to gain insight from other players. A key request was to have the ability to DEMO features and to have game specific ‘How to play’ web sites which players can access. However, some members of the AGC group didn't want more game play information for fear of taking the mystique out of their game playing experience.
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pace with stry research Ergonomics - are you comfortable with machine design? The sample was unanimous in their request for manufacturers to include cup holders as a standard feature on machines. Other issues of concern related to the height and comfort of machine stools and the position of the payout position.TheAGC players suggested that the spec on buttons should be improved to make them more durable and that there should be tougher ‘vandal proof’ touchscreens. Sound and Vision - how important is colour and sound? According to the Praesepe sample, sounds are more important than the colour of machines in attracting players There was a call for networked machines to have a master volume and for all volumes on multigame compendiums to be set at the same level.
delivering a ‘good game’. Winning mentality - small wins more often or large wins less often? All three focus groups were clear in their desire to play more entertaining machines with a win distribution characterised by ‘little and often’. However players were unanimous in their demand that wins should never be less than their stake.This was one of the most deeply held and passionate issues for participants in all of the focus groups.
TITO - is it just the ticket? After initial reticence based on reservations over new technology, the AGC group warmed to the concept of TITO, acknowledging its use in other gaming environments such as casinos and licensed betting offices. In contrast bingo players were far more cautious and conservative fearing the How do you like your stakes - what level introduction of what they described as do you play at? The stake levels at which games are played ‘fake money’. is determined by habit/preference with some players always playing at a £1 stake. Models and manufacturers - what do you However individual finances and levels of know? disposable income were additional issues With some exceptions, notably Barcrest, which came into play. Electrocoin and Astra, there were very low levels of manufacturer or model awareness. This was particularly true with the bingo Motivation - playing for time or playing to respondents who referred to machines win? With the exception of two participants,the either by their location within the club or focus groups acknowledge that they play by specific game play features.Whilst AGC machines for gaming entertainment and players had a much greater depth of knowlthat beating the machine is a bonus rather edge, the absence of any meaningful level than the primary reason for playing.This of brand awareness underlines the difficulattitude emphasised the need to produce ties of engendering the type of customer products which the groups referred to as loyalty common in other market sectors.
Quote/Unquote “This was an invaluable insight into the mind set of machine players. It’s a rare opportunity to be able to listen and see people talk about their experiences playing machines for over two hours. Issues we might take for granted are far from ordinary for players and some of the opinions were expressed with passion and emotion. The issues surrounding the £100 jackpot were particularly interesting and have helped shape my thinking. It’s something the industry cannot afford to get wrong.” PAUL LANGHAM, TOWN & COUNTY
“It’s essential for every industry to engage with its ultimate customers and to sense check the strategies and product developments it is pursuing. I personally don’t think we in the gaming sector do enough of this which is why the Praesepe day was both important and insightful. The focus group feedback highlighted a number of issues, some misperceptions and a number of opportunities which impact all of us. As games creators and as retailers its vital we consider and address these. Getting machine players to talk so candidly was a real achievement, hugely worthwhile and a must repeat exercise.” ANDREW LUDLOW, NETWORK RESOURCE MANAGEMENT
The symposium was both well attended and well organised. It was clear that players only play games which provide value for money and which give them the opportunity to interact and socialise with other players. This was a meaningful event and we can use the information and feedback we received in our next games.” JOHN STERGIDES, ELECTROCOIN
“This was a welcome invitation into the world of the machine player, to listen to how they view machine playing and to explore what motivates them. The depth of knowledge, particularly from the AGC players, was impressive and we should never underestimate this aspect when designing machines. I think we have all undertaken our own anecdotal pieces of market research but it is rare to be given access to so much content in such a structured way. There were a lot of take outs from the day which have been shared with the games development team.” TONY BOULTON, PROJECT
“Praesepe’s annual forum never fails to provide a useful insight into player preferences, motives and desires. With the upcoming introduction of a £100 jackpot, the player research project was particularly valuable. The feedback provided by the players has been noted and will help ensure that games designed by SG Gaming continue to be the best available.” BARRY KNOWLES, SG GAMING
Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
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Essential Guide to... Machine SUPPLIERS
SUPPLIERS
Satisfying the demand for quality second-hand equipment
A cost-ef
For RLMS Sales, the second-hand and refurbished sector is a vitally important part of the amusement and gaming industry. Sales director Tony Glanville explains how the company follows strict procedures to ensure that quality control is maintained.
As JNC Sales continues to develop its presence in the new products market, the Bristol-based company has not forgotten the importance of offering a full range of quality used amusement and gaming equipment. Finance director John Jennings explains. oinslot: How important has the second-hand and refurbished C gaming/amusement equipment sector
RLMS SALES ENGINEER CHRIS THOMPSON
The used market has,and continues to be,an important market sector for RLMS Sales, and used sales account for approximately 50 per cent of our total sales volume.There is probably a larger customer base for used equipment than new, so there is a constant need for refurbished machines. The used equipment market follows the same buying patterns as the market for new machines, with a higher demand for different kinds of machines at different times. At the beginning of the year many coastal operators looked to freshen up their offering for the season, so we see a higher demand for Category D equipment during this time. The AGC, bingo and single site markets, meanwhile, are busier at either end of the year, with the summer months being pretty tough for used equipment sales across all sectors. Presently, demand is being driven by requests for Cat C equipment from the single site market that can be converted to the new £100 prize level. The only way for RLMS to secure repeat purchases in the used equipment market is to supply a high standard of product.To guarantee this we have a team of experienced engineers who follow a rigorous quality control process that each piece of equipment must go through prior to being despatched. RLMS Sales give each refurbished unit a 28-day warranty to provide customers with peace of mind that, in the unlikely event of any issues, their problems will be resolved without further cost. The RLMS Sales team also work closely with suppliers to make sure they are up to date with all the current technologies. This has become increasingly important, as over time the equipment our engineers deal with has become more sophisticated.The team works with various types of
“
Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
TONY GLANVILLE
PC based equipment incorporating varying types of screen technology and there are also many more peripheral items on the market, with note acceptors and note recyclers becoming more and more commonly requested as an additional fitting for used equipment. To deliver a quality used sales process the sales team are supported by excellent IT systems that ensure that the team have live stock information, not only telling them what models we have in stock,but quantity available,physical condition and the product specification.We are also in constant communication with our customer base via regular mail outs of our used equipment prices, supported by regular e-mails detailing products available and any special offers. In addition to this we regularly advertise through Coinslot, which still remains an invaluable tool for getting your message to market.”
been for JNC Sales in 2013? John Jennings: The used equipment market continues to be the most important sector to JNC Sales,as this is the area that the past successes have been based on.As we have ventured into the new products market, we have not forgotten that the majority of our customers expect high quality used machines.We know that with the majority of our customers being repeat customers, if they are taking good money with their machines, they will return to us year on year. CS: Are there any particular types of machines that are particularly suited to being refurbished? JJ:All machines can be refurbished, but I would say that video and redemption machines are particularly suited to being refurbished. We are currently doing LCD upgrades on certain video games as we see this as a way in which we can provide a great value and longlasting machine to our customers, and ultimately a more enjoyable game for the user - at a fraction of the ‘new’ price. With our recent association with Thomas Automatics, JNC Sales is the distributor of Thomas 3004 QUE (Quality Used Equipment), which is an excellent product that has been refurbished by Thomas and comes with a 12-month Thomas warranty.This is an excellent, cheaper alternative to the brand new change machine.Used ticket eaters have been added to the JNC product list with a variety of ticket eaters available for sale at very competitive prices. CS: ‘Quality’ is a key watchword in the industry. How does JNC ensure its refurbished machines are in top condition? JJ:Our quality standards have continued to improve over the last few years with positive comments of workmanship coming from all corners of the UK as
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15 TO COMMENT ON ANY ARTICLE
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t-effective buying strategy well as Europe.Simon Coles,technical manager, has ensured that machines only leave the workshop when they have been fully checked and soak tested.With Phil Marshall and Lee Clarke providing great support in the technical and after-sales team, we are striving for ever higher standards.With 10 dedicated engineers we have a massive pool of experience in all areas. Moreover, with JNC operating seven amusement FULL arcades we know that our customers can’t STOCKED afford significant machine downtime so we have the structure to act very quickly to get problems resolved. We are an approachable company and we aim to pro- JJ: From talking to our customers, the overvide a great service to support our whelming response is that the difference machines. in takings between a brand new product and a good quality used machine is often CS: Why would an operator choose to pur- small, whereas the difference in price is often very significant. It is therefore most chase a refurbished machine rather than cost effective to buy used equipment proone that is brand new?
viding the machine will stand the test of time and will be supported in the event of a fault. With our experienced after-sales team, we are confident that after buying a JNC Sales used machine, we will use all our expertise to make sure your machine is earning you as much money as possible, from a relatively low purchase price.
also found that with the changing of the MGD rules regarding machine licences, a number of customers have increased the number of Cat D Fruit machines to enable a larger number of B3 machines on the premises. Here at JNC we have large quantities of all categories of fruit machines to fulfil this requirement.
CS: Are refurbished machines principally purchased by smaller operators, or do the larger groups also have an interest in second-hand machines? JJ: It is not just the small operators that buy used equipment, but the majors as well. With the squeeze being felt across the board over the last six years, budgets have determined that all companies need to get value for money out of every machine, which has resulted in increased sales to the larger groups within the industry.We have
CS: Do you have any part-exchange offers in place to help operators free up space on their gaming floor? JJ:We understand that the introduction of a machine will usually result in one being surplus to requirement, so we will happily offer a part exchange price on all machines. This will depend on our current stock of that product together with the machine being bought.With the flexibility of being a small company we are more than likely going to be able to put together a deal.
Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
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Essential Guide to ... Machine Refurbishmen Sector Overview
Top quality used equipment The prolonged economic downturn has prompted an increasing number of operators to select professionally refurbished second-hand machines rather than buy new products outright.
Entertaining the next generation
A key sector
Top quality refurbishment efforts help keep iconic gaming and amusement products on the market, ready to entertain the next generation of consumers.
Secondhand machine sales play a key role in the movement of new product, with many of the UK’s leading distributors maintaining comprehensive part-exchange programmes and helping inject new life into venues across the country
Workshop expansion With operators increasingly demanding first-rate refurbished gaming and amusement equipment, many distributors and suppliers have been expanding their workshop operations across the UK.
SWOT ANALYSIS
Second hand - not second best
SWOT ANALYSIS SECOND HAND MACHINES STRENGTHS • Second hand machines are often established, well-known steady cashbox earners • Cheaper than new equipment • Refurbs and rebuilds often include new features which weren’t in the original specification WEAKNESSES
The second-hand machine sector is something that should be celebrated, as it is an intrinsic, vital part of UK coin-op that often stimulates new equipment sales. hile the existence of a thriving second hand market in the coin-op arena could be seen as a sign of desperation or an overall lack of willingness to invest in new equipment, the truth is actually a lot more sophisticated. For example, reconditioned machines are freely bought and sold in the UK, therefore the products in question must have been manufactured to a high standard and hold mass appeal originally. The refurbishment market reflects the current economic situation whereby all sectors of business are looking to for value for money.Also, the second-hand market in our industry is so long established that there is no stigma in buying second hand, nor is there any suspicion that refurbished or rebuilt goods might be in any way substandard, due to the professionalism of the firms dealing most heavily in such items. Faith in the second hand market breeds confidence and if good deals are on the table where machines look and play as good as new for a fraction of the price it is inevitable that operators will literally buy into the idea.
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Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
While all types of thrift are de rigeur, due to in no small part to a crippling double dip recession, it’s always been in fashion in UK coin-op circles.Although the UK has a manufacturing sector to be proud of and which deserves wholesale support, the fact is that we’re all looking at how to make our money go further,while securing an acceptable ROI. When some of the UK’s leading distributors and suppliers openly advertise their reconditioned stock alongside new products, it is clear that the industry accepts that, while it is a delicate balancing act, new and used can co-exist in the market without wholesale implosion. A machine that has filled the cashbox in its days, weeks and months immediately after going on-site as a new piece will undoubtedly entertain more players when it re-enters the fray for the second time. The cautious attitude to spending which has, by necessity, pervaded the sector for several years now has increased the opportunities available to experts in second hand equipment, regardless of product sector. Seaside operators with redemption
counters meanwhile,know that if they need a rebuild of a machine that originally didn’t dispense tickets, there are several firms who’ll happily do this for them. Opportunities have arisen for operators who see SWP machines as an integral part of their product mix, with new content being placed in old cabinets.While it’s undeniably a sign of the times that operators are considering rebuilds in greater numbers, they also know that the machines they buy are ready to go, meet technical standards and come with a guarantee. While everyone would like brand-spanking new equipment,economics dictate that there will always be plenty of operators on the look-out for quality second hand products of all types. A limitless stream of high quality refurbs, rebuilds and reconditioned used equipment is a feature of the UK market nowadays. Rather than use this as a stick with which to beat the industry,it actually speaks volumes about coin-op’s efforts and willingness to provide a cost-effective service at all levels.
• Some people will only buy new stock regardless of what else is on offer • Spare parts and peripherals for the original machines may be no longer available • Players may not necessarily realise the rebuild has new content OPPORTUNITIES • Equipment originating in the UK is built to last, with plenty of machines in the field a decade old or more • Machines used in part exchange deals can stimulate new purchases • All styles of coin-op equipment can be refurbished and rebuilt • Non-reclaimable VAT on new machines may see operators favour older product THREATS • Certain heavily-branded machines may be hard to move on, especially if the brand has fallen out of favour • Attractive finance deals on new products by specialist dealers • Cheap imports from South East Asia
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OPERATIONS
Adding value through reconditioned machines In an economy still stumbling its way out recession, finding ways to cut costs without cutting quality becomes increasingly important. Amusement vendors Guildford Automatics has found a solution in the form of refurbished machines purchased from companies such as RLMS Sales. istribution firm RLMS Sales, which became part of the Novomatic group in D July 2012, sell both new and pre-owned machines, but the trade in reconditioned machines has become increasingly central to the company’s business. It’s this comprehensive service that has kept Guildford Automatics returning to RLMS again and again. Coinslot spoke to the Guildford Automatics director Julian Maunders about the state of the gaming machine sector and his relationship with the company. Guildford began working with RLMS two years ago, shortly after Maunders and his business partner purchased the company. He emphasised that it was the needs of each particular client which
determined whether to supply a brand new machine, but rare are the occasions when Guildford decide that a refurbished solution is not the best choice. In a market that Maunders described as “not great�, the availability of cheaper machines is a big plus. He reported that although business had been steady for Guildford Automatics during 2013, their trade reflected the slow year which is affecting the entire sector. Maunders noted that there was strong demand from his customers for Deal or No Deal games, reflecting a predilection for branded games among patrons at pubs and clubs. RLMS supplies refurbished versions of a number of Deal or No Deal titles, including Lucky Streak, The
Big One, and Pure Gold. Maunders added that although most customers choose to rely on the 40 years of expertise at Guildford Automatics, some clients will ask for Deal or No Deal by name and the company simply has to acquire them. The Guildford director also told us changing customer attitudes around financial arrangements. Rather than receiving a lease invoice every month, most operators prefer to take machines on a profit share scheme, which leaves the burden of accounting to their Guildford head office. Both customers and suppliers appreciate the savings gained from refurbished products, and RLMS is able to offset concerns about reliability by employing their
own repair team at their headquarters in Burton-on-Trent. Maunders was quick to praise the relationship between the two companies, describing them as very easy to work with. Engineers at RLMS have even provided assistance to their counterparts at Guildford to support with maintenance and upkeep of their refurbished machines.
NEW TELEPHONE NUMBER - 01132 040885
CLUB MACHINES
GALLOPING JACKPOTS (NEW) RAIDERS OF THE LOST TENNERS (NEW) COPS & ROBBERS JUDGEMENT DAY (NEW) FLAMING SIXES SNAKES AND LADDERS CLUEDO
CASINO LOW TECH
PARTY TIME 3 PLAYER GOLDEN GAME 3 PLAYER CLOCKWORK ORANGE CARIBBEAN CRUISE RANDOM GOLD DOUBLE UP ÂŁ70 MEGA JACKPOTS FULL HOUSE RANDOM GOLD MIDAS TOUCH CASINO DOND (VIDEO) CASINO WHEEL OR WEALTH DOND CASINO ROLL X FANTASTIC 5 (VIDEO) CASINO RED HOT X CASINO BAR X
B3 ÂŁ500
PLAY MAKER SLOTTO GAMBLER STAR ATTRACTION WORLD OF GAMES 3 PLAY 500 SUPER 500 MEGA BARS PARTY SLOTS RAINBOW RICHES
ÂŁ995 ÂŁ795 ÂŁ595 ÂŁ550 ÂŁ495 ÂŁ395 ÂŁ395 ÂŁ395 ÂŁ395 ÂŁ350 ÂŁ295 ÂŁ295 ÂŁ295 ÂŁ250 ÂŁ245 ÂŁ245 ÂŁ1,295 ÂŁ995 ÂŁ995 ÂŁ995 ÂŁ745 ÂŁ695 ÂŁ595 ÂŁ550 ÂŁ450
CHANGE MACHINES THOMAS 3004 (ARDAC ELITE) THOMAS 3004 (TAIKO)
POA POA POA ÂŁ275 ÂŁ175 ÂŁ175
ÂŁ1,995 ÂŁ1,795
DOND BANK ON IT
ÂŁ995
DOND COPS & ROBBERS
ÂŁ695
G RE IN E’ T ER W POR MB P E SU OV M
Leeds Leisure Ltd
Tim Stanhope, Keith Parker or John Hood Tel: 01132 040885 Fax: 01132 560180 John mobile: 07766 247876 Email: leedsleisure@aol.com Unit 59/62L, Springfield Commercial Centre, Bagley Lane, Farsley, LEEDS LS28 5LY
777 ,%%$3,%)352% #/ 5+
VIDEOS
SUPERBIKES TWIN TIME CRISIS 3 DELUXE CHASE HQ 2 SSD BATTLEGEAR 4 SSD UPRIGHT ARCADE CLASSICS (NEW) TABLE TOP ARCADE CLASSIC (NEW)
ÂŁ70 AWPS
DOND RED MIST
CASH ENCOUNTERS
ÂŁ595
POA
CASH ENCOUNTERS (NEW) DOND ELIMINATOR DOND BANK ON IT DOND EAST & WEST WING DOND SPANK THE BANKER DOND COPS & ROBBERS DOND RED MIST CROWN JEWELS STAR WARS DEATH ASSAULT HOT HOT HOT TAKE IT OR LEAVE CRAZY TRAIL TAKE IT OR LEAVE IT PACMAN POWER UP
AIR HOCKEY / NOVELTY
AIRBOY XTREME MINI CRAZY SQUASH WALL HOCKEY - NEW WINNING STREAK TICKET PLATINUM HEIGHTS TICKET GARLANDO SPEEDY 7FT
SWP’S
PARAGON TT PARAGON PRO 23 PARAGON 19 PARAGON 2
ÂŁ4,995 ÂŁ1,695 ÂŁ1,195 ÂŁ995 ÂŁ995 ÂŁ895 POA ÂŁ995 ÂŁ995 ÂŁ795 ÂŁ745 ÂŁ695 ÂŁ595 ÂŁ545 ÂŁ395 ÂŁ250 ÂŁ245 ÂŁ225 ÂŁ195 ÂŁ1,495 ÂŁ1,395 ÂŁ1,295 ÂŁ1,295 ÂŁ795 ÂŁ795 ÂŁ545 ÂŁ495 ÂŁ395
0,%!3% #!,, 4)- /2 +%)4( /. /2 */(. /. s 6)3)4 /52 7%"3)4% 777 ,%%$3,%)352% #/ 5+ 7% (!6% -/6%$ 4/ .%7 02%-)3%3 s 5.)4 , 302).'&)%,$ #/--%2#)!, #%.42% "!',%9 ,!.% &!23,%9 ,%%$3 ,3 ,9 a $/.!4%$ a $/.!4%$ 4/ -/6%-"%2 #(!2)49 &/2 %6%29 -!#().% 3/,$ Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
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Essential Guide to ... Machine Refurbishmen Market Perspectives PRODUCT LIFECYCLE
Refurbished machines: a key cog in the coin-op wheel While the reasons for a procuring a used piece of equipment are often varied, RLMS Sales’ team of dedicated engineers and quality control representatives are on hand to assist operators of all sizes. ith a strong focus on supplying quality new and used gaming equipment to the UK’s out-of-home leisure sector, RLMS Sales has developed a strong understanding of the ever-changing market requirements. Explaining the reasons why customers look to procure refurbished equipment, Karen Sarosi, sales executive for the company, said: “In the single site sector the venue that requires the product may not drive sufficient cash box to warrant a brand new machine, and the operator has to get the rent to net cash box ratio correct to make sure it is viable for them and the site. “Similarly, in the arcade and bingo sector some venues do not deliver cash boxes that generate the required return rate a new machine costing several thousands of pounds demands,” Sarosi added.“We will also have customers looking to stock new venues and they require a blend of new and used for the site this can be both because of budgetary constraints and also to be able to offer a mix of product to their customers mixing the very latest games with a number of proven ‘evergreen’ used machines.” According to Sarosi, other benefits that purchasing used equipment brings is that customers can identify strong performers through word of mouth by talking to other operators; by visiting competitors venues to see what is sited and being played; or by monitoring the high achievers in the Coinslot product charts - and then approach companies such as RLMS Sales to ascertain whether those products are available in the used market ensuring they get a strong proven performer at a reduced price compared to purchasing it new. “We supply used equipment right across the board,”Sarosi said.“We tend to find that customers who purchase new will tend to buy early to maximise the earning potential of a new model and to keep one step ahead of their competition.They will then use this equipment to cascade through their estates, moving them through the
DEBRA STALLARD, TRANSPORT AND STOCK CONTROLLER FOR RLMS SALES
W
Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
WORKSHOP ENGINEERS NEIL WINFIELD (FRONT) AND JONATHAN HAYNES
venues - whether this is the pub market or arcade and bingo. However you will still see these operators enter the used market if they realise after production has finished that a model is particularly strong and they did not purchase sufficient numbers when it was new. Other factors for entering the used market can be that they have a specific customer request for a product they did not buy new or they have a specific site request based on local competition. “In the pub sector, the operator’s estate profile might mean that they do not have enough top performing sites that require new injection to then in turn feed the rest of their estate, therefore they will need to
enter the used market to source equipment to facilitate the required changeovers to supply the lower income sites.” Martin Austin, new account manager for RLMS, said part-exchange programmes are a key component of the purchase process and, as such, are fundamental to the role the company fulfils in the supply chain. “We understand that when a customer purchases a piece of equipment there is potentially the need to part exchange,” he told Coinslot.“This can be driven by commercial motivation where the customer wants to offset the price of the purchase with a part exchange, or it could be because they are over stocked and need to reduce their
off-site liability and reduce depreciation on non-earning assets.” Austin said the motivation behind the part-exchange market can often be due to space constraints.“This is particularly true in the arcade and bingo sectors where a large proportion of the customers do not have warehouse facilities so it is a case of one in, one out,” he said.“We also actively go to market to acquire product from customers to fulfil other customers’ demands or satisfy a requirement by a manufacturer to source base components and cabinets for rebuild products.This, in turn, generates revenue for the customer to be able to reinvest in their business.”
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For Michael Cole, owner of Great Yarmouth’s Joyland amusement park, the purchasing of refurbished and second-hand equipment has made economic sense in tough times.
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& MANY MORE! ith trading conditions in the amusements market no less tough than in any W other over the last few years, refurbished/second-hand machine sales have played a crucial role. For small and medium-sized operations, the option of buying a good quality refurbished machine for a fraction of the price of a new one has enabled them to keep their offering fresh for customers. Great Yarmouth’s much-loved Joyland amusement park is one of many that have benefited, with its family redemption centre comprising approximately 80 per cent refurbished or second-hand machines. Michael Cole, Joyland’s owner, said his buying strategy made simple economic sense, revealing that he hasn’t purchased a brand new machine for around three years. He commented: “Gone are the days when you could buy a new machine and within a couple of years it has paid for itself, and at this site a good quality refurbished piece of kit can take just as much money as a new one. “We have bought refurbished cranes that are a couple of years old and they have performed as well for us as new models have.” Cole said it had also been cost-effective, especially with the knowledge of how much value a brand new game can lose in a relatively short period of time. He said:“Several years ago we bought a three-player Category D machine that would have cost several thousand pounds when it was brand new for just £900, and it was in ‘as new’ condition. I can’t think it would take any less money than if it had been brand new.” Within Joyland’s amusement arcade,
Cole explained that the types of machine that are particularly well suited to being refurbished and purchased second-hand are cranes and pushers,given that the essential concept of both hasn’t changed to any great degree since their inception. He said:“With genres like fruit machines and redemption you can find yourself chasing the latest games that come out, but the basic principle of a crane and a pusher remains the same. “As long as you have the right swag in your cranes and your pushers,we have that if a model has been refurbished to an almost as new standard we will take good money with it.” Cole revealed that Joyland buys its refurbished and second-hand equipment from AMG Leisure and has always been more than happy with the quality of product supplied. For the park itself, this year Cole bought three refurbished coin-operated rides from Jolly Roger that came in virtually ‘as new’ condition. He explained that this was also a logical strategy, as brand new coin-operated rides will generally look second-hand within a couple of weeks of being used by active children. After a period of five or six years operating at Joyland,Cole will send its well-known licensed coin-operated rides back to Jolly Roger to be refurbished, extending their lifespan in the process. He concluded:“We have one Bob The Builder ride that has been refurbished about three times, all for the fraction of the cost of a brand new model and still cheaper than a second-hand one.”
TEL: 0117 9382552
A cost-effective solution to tough trading conditions
FAST N FURIOUS TWIN
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We buy and sell all gaming equipment with over 400 units in stock From Pool-tables to Fruit machines we have it all. For the best prices please call us today
Telephone:
01795 844 169 Email: stuart@starleisure.biz Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
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Essential Guide to ... Machine Refurbishmen Market Analysis
Products
SUPPLIERS
JNC SALES
Quality secondhand solutions
Opening up new av
It is often the safer and more prudent decision for the operator and their site to choose a two-year-old AWP that has a wealth of machine performance figures, rather than a new machine that is only backed up by limited test figures, says Keith Parker of Leeds Leisure.
sed machines are proving as popular as ever as arcades and operators look for the most economical U way of updating their selection of machines. JNC Sales
pecialising in the sale of both new and used gaming and amusement equipment, all of Leeds Leisure’s products are despatched in a site-ready condition. According to company sales director, Keith Parker, 2013 has been a “very busy” year for Leeds Leisure.“Second-hand and refurbished equipment is the core of our business, mainly in the AWP sector but we have also been busy with video games and other types of arcade equipment this year too,” he said. According to Parker, all genres of gaming and amusement machines are suited to being refurbished, but it is vital that all equipment is given a quality makeover.“All of our machines get the same high standard of care and attention - whether it be a £150 fruit machine or a £5,000 video game,” he stated.“But just by the sheer complexity of some video games they usually need a lot more hours of work than, say, an AWP or SWP. “All our machines go through our workshop and are fully site readied and tested to as near to new standard as can be achieved. We have a dedicated workshop team that have been in the industry longer than they would care to mention, but with that bring a huge amount of experience in every area of machine type.” Discussing the numerous possible reasons why operators choose to purchase refurbished machines
S
rather than ones that are brand new, Parker said:“It is often the safer and more prudent decision for the operator and their site to choose a two-year-old AWP that has a wealth of machine performance figures and a strong reputation behind it, rather than a new machine that is often only backed up by limited test figures and manufacturer/distributer hype. “We can offer our customers not only excellent quality used equipment at a very competitive price but also with the added knowledge that the equipment they are buying will come with our great aftersales and technical support that is second to none.” Explaining the universal appeal of second-hand equipment, Parker said: “Whether they are big or small,every operator has an interest in achieving maximum value for money. Obviously, some bigger companies do have an obligation to site new equipment to satisfy brewery and pubco demands, but even the larger operators often inject more of the used machines that have proved to have the best earning potential for them. “Part-exchange is something we always have to look at because more often than not the piece of equipment that is being purchased is to replace an existing machine on site so we will always try and be as fair with the price of the customers old equipment as we can, plus some part-ex’s may obviously become the next refurbished machine for someone else.” MO-ST POPULAR USED SUPPLIER: LEEDS LEISURE’S KEITH PARKER (LEFT) AND TIM STANHOPE SPORTING THEIR MOVEMBER MOUSTACHES
Refurbished parts and components are the ideal way to improve experience for the player and takings for the operator, says JNC Sales.
is now upgrading many videos with LCD/plasma screens to improve the experience for the player and the takings for the operator.This will also extend the life of the machine and make the decision to purchase an easy one. “With relatively little video equipment being developed at present, buying used equipment is often the most sensible option,” said John Jennings, finance director for Bristol-based JNC.“Used video equipment comes with the obvious price advantages, with these products being significantly cheaper, as well as being proven money takers and reliable. Superbikes 1, for example, has a great reputation - and at just £5,495 is a great deal. Although acquiring good quality used video is not always easy, JNC has opened good avenues for buying in used equipment from all around the world.” JNC is currently building the third batch of Fast and the Furious Supercars Conversion Twin Dlx with 42inch LCD which, at just £7,495, is proving great value for money at the same time as providing a new experience. The takings figures are proving exceptional with it overtaking Grid in a direct ‘head-to-head’ during the busy summer months. It has also been outperforming other top rated new machines in some top rated UK sites. “Large quantities of used equipment are suitable for companies expanding, or starting out, in a new area,” Jennings said.“We have received many orders from opera-
STAR LEISURE
Shining Star Star Leisure has a range of flexible offers for operators looking to install quality used equipment in their venues. an increase in demand for quality used gaming equipment, Star Leisure recently moved to a Fnewollowing location in Newington, Kent. The new facility is three times as large as the company’s previous headquarters, and can hold up to 500 machines. According to the company’s Stuart Arnold, the refurbished machines sector continues to have an important place in the UK’s amusement and gaming industry, as cash-strapped operators look for viable alternatives to expensive new equipment. “We primarily refurbish AWPs that remain popular in the market, such as Bell-Fruit’s Deal or No Deal series,” Arnold said. “We have a dedicated workshop for resprays and other activities and also provide a 60-day
Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
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ew avenues tors venturing into redemption for the first time. When all the other arcades in the area are doing redemption, it is essential that you keep up and offer the public the best experience. “Used equipment is a good way of trying a concept before taking the plunge and buying high value new equipment as you can see whether it will bring benefits to the arcade. With such a wide range of redemption equipment, JNC can fulfil the requirements of every arcade, whether it is starting from scratch or replacing machines.” Jennings added:“Regarding fruit machines, the introduction of MGD has allowed operators to put in more machines without having the additional cost of licences. Used fruit machines are a great way to increase that revenue without having to spend huge amounts on the latest machines.With the B3’s taking a large proportion of the fruit machine takings, it is important to make sure this is maximised by having the necessary numbers of Cat C / Cat D machines in the AGC. “Visitors are always welcome to the JNC workshop and warehouse facility to view the machines, where we have over 1,500 machines in stock. For even more cost effective deals, large discounts are offered for machines taken in an ‘un-workshopped’ condition.”
The future’s bright The used equipment market is the mainstay of Leeds Leisure’s business, and the company continues to give the same high quality treatment to all machines, from AWPs to video games. ver the past 30 years, Leeds Leisure has provided the industry with top quality O refurbished equipment to both the single site and arcade sectors,covering every type of machine - fromAWPs to boxing machines to the larger dedicated video pieces. “The used equipment market is the mainstay of what we do here, and the past year has been a very busy time for us,” commented the company’s Keith Parker.“We started the year by moving into bigger and better premises.We are now located just off the Leeds Ring Road at Farsley, which is a far more convenient location for access to the motorways and for transport and customers.” According to Parker,the used equipment market has been buoyant throughout 2013, and Leeds Leisure has seen a good steady flow of machines through its workshops. “Second-hand AWPs are the main types of machines we provide throughout the year to a dedicated customer base,” he said. “They know that myself,Tim Stanhope and John Hood always provide our customers with an honest and educated opinion. “The past year has also seen a significant increase in new customers some that have just contacted out of the blue to give us a try after seeing our regular advert in Coinslot, while others that have come to us through customer recommendations. It’s good to know that when you’re providing a quality service, customers will recommend others to us. Parker added: “All our refurbished
machines are workshopped to a very high standard.We pride ourselves in making sure the machines leave here in as good condition as possible. For example, if an AWP or club machine comes into us with badly scratched frames and marked front pods, we will fit them with a new set of high quality tough coated frames and refurb the pods so it looks like new.All video games we sell also get the same high quality treatment. Our engineer Paul Stewart takes enormous pride in stripping a video game down to its bare bones to individually sand and spray any metal or plastic parts so it looks amazing when its all put back together. “Also essential to any business is a good back-up and technical help,” Parker said. “Mark Luckham is always on-hand with technical advice on any machine we have sold. I am also from a technical background and still do all the PC repairs in-house for all our machines, and provide a computer repair service for any customer’s machines with a quick turnaround.We keep a good range of spares in stock, so can usually get them out for next day delivery if required. “Hopefully with the triennial coming in January or February, it will pave the way for another busy year for us in the used AWP market.We are already seeing an increase in calls from customers regarding what will be available to convert to the new jackpot on the day. It will certainly be an interesting EAG this year seeing what the manufacturers have come up with to hopefully inspire the industry and the players.
back to base warranty.” After beginning his career in the industry from an operational side, Arnold said he understands the nuances of the market and knows exactly what his customers want. “It is crucial that we give all of our customers products that look as new as possible,” he said. “Some suppliers of used equipment only offer one-forone part-exchange deals, but we are flexible and open to discussion.” Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
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Analysis
NOVOMATIC LEADS, OTHERS FOLLOW
CATEGORYC (£1/£70 Max.)
CATEGORYB3 (£1/£500 Max.)
FILMCHARTS
Single site
AGCs
UK Box Office Chart
This Last Week Week Name / Manufacturer
This Last Week Week Name / Manufacturer
This Last Week Week Name
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
DOND The Big One BFG DOND Lucky Streak BFG DOND Pure Gold BFG Monster Money QPS DOND Golden Game BFG DOND Double Chance BFG Raising the Stakes EMP Monopoly Reel Estate BFG Snow White and the Seven Tenners REF Lady Luck Trail of Riches REF
Taken from a representative number of sites around the UK Supplied by national operator
1 2 7 9 3 8 5 -
King of Slots Blueprint Magic Lotto Ultra Novomatics Triple 8 Barcrest Big Party Astra Mega Bars Big Hit Project TS22 Project Triple 7 Barcrest Lady Luck Reflex Rainbow Riches Community Cash Barcrest Lucky Lady's Charm Astra
MUSICCHARTS
FEC - family
This Last Week Week Name / Manufacturer
This Last Week Week Name / Manufacturer
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
5 6 1 3 9 -
X3000 Multigame Amatic Magic Games 3 (s/d) Novomatic Encore T7 (GP3) SG Gaming Magic Games 3 Novomatic Find the Lady 2 Card Project Triple 7 (GP3) SG Gaming Piggy Banker Empire T7 (GP1) SG Gaming Bullion Bars Arena Astra Bullion Run Concept
Based on data from a minimum of 10 locations. Supplied by Praesepe
FEC - adult This Last Week Week Name / Manufacturer
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
Magic Games U/R Novomatic Rainbow Riches Party Barcrest Free Play 70 Project Pure Gold Astra Party Games (4 Player) Astra Find The Lady Project Find The Lady £70 Project Chase The Ace Project Party Time Arena (4 Player) Astra Party Mix (3 Player) Astra
Based on data from four sites Amusement Equipment Co Ltd
Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
Gravity Thor: The Dark World Philomena Captain Phillips Cloudy With a Chance of Meatballs Jackass Presents: Bad Grandpa Turbo Ender's Game Krrish 3 One Chance
Based on data supplied by a representative number of UK sites Supplied by RLMS Sales
CATEGORYD (10p/£5 Max.) AGCs
GRAVITY
1 4 3 2 6 5 7 8 9
1 2 3 4 5 6 7 8 9 10
UK Jukebox Chart http://www.sound net.net/ www.soundnet.net
Party Time Classic (3 Player) Astra Party Games (4 Player) Astra Rainbow Riches (3 Player) Empire Gold Rush Stampede (4 Player) Barcrest Adders And Ladders(4 Player) Vivid Chase The Ace Project Golden Games (3 Player) Mazooma Party Time Arena (4 Player) Astra Party Time (3 Player) Astra Full House Empire
The Monster Eminem feat. Rihanna Wake Me Up Avicii Counting Stars OneRepublic Roar Katy Perry Talk Dirty Jason Derulo feat. 2 Chainz Royals Lorde Blurred Lines Robin Thicke feat. TI & Pharell Burn Ellie Goulding Look Right Through Storm Queen Eat,Sleep,Rave,Repeat Fatboy Slim, Riva Starr & Beardyman
This Last WeekWeek Name
LADY GAGA: ARTPOP
This Last Week Week Name / Manufacturer
1 2 3 4 5
1 2 3 4 5 6 7 8 9 10
Albums
Members clubs 1 2 3 4 5
This Last
Based on data supplied by Soundnet
Based on data from four sites Amusement Equipment Co Ltd
CATEGORYB4 (£1/£250 Max)
Highest Earning Tracks on Sound Leisure jukeboxes
Raiders of the Lost Tenners Reflex Happy Hour BFG Jackpot Island Reflex DOND Red Mist BFG Casino Crazy OTB JPM
1 2 3 4 5 6 7 8 9 10
1 7 2 -
Artpop Lady Gaga The Marshall Mathers LP2 Eminem Loved Me Back To Life Celine Dion Salute Little Mix The Nation’s Favourite Elvis Songs Elvis Presley Direct Hits Killers The Fabulous Rock ‘N’Roll Songbook Cliff Richard Trust Alfie Boe James Arthur James Arthur The Best Of Keane
Downloads This Last Week Week Name / Manufacturer
Based on data from representative sites. Supplied by sector professional
MARTIN GARRIX: ANIMALS
1 2 111 3 2 4 5 3 6 1 7 4 8 9 5 10 6
Animals Martin Garrix How Long Will I Love You Ellie Goulding The Monster Eminem ft Rihanna Somewhere Only We Know Lily Allen Move Little Mix Look Right Through Storm Queen Royals Lorde Do What U Want Dady Gaga & R Kelly Story Of My Life One Direction Counting Stars Onerepublic
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Enterprise chief resigns Ted Tuppen, founder and chief executive of Enterprise Inns, has announced he will step down from Britain’s largest pubco next year. He will be replaced by Simon Townsend, currently chief operating officer of Enterprise, who has been with the company for 13 years.
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JNC SALES
“Let’s talk about it” Vast ranges of AWPs, SWPs, Drivers, Simulators, Sit-downs and amusement equipment www.jnc-sales.co.uk sales@jnc-sales.co.uk Tel: 0117 9382552 Fax: 0117 9382218 Aftersales Tel: 0117 9382225
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Rileys sponsors House of Commons pool tournament
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SAM Leisure provided the pool table for Riley’s annual House of Commons pool tournament last month. ports bar operator Rileys did its part to build political bridges this October by hosting the bi-partisan Commons Pool Tournament. MPs and other political figures gathered to compete for a cash donation to a charity of their choice on a specially commissioned Lambert pool table with underrail lighting and printed cloth, supplied by SAM Leisure of Coventry. The annual event has been operated by Rileys since 2003 and has raised over £30,000 for charities since its inception. The most notable match occurred during the semi-finals between Labour’s Simon Danczuk and the Conservative MP Nigel Adams. As the match approached, Adams had yet to return from a reception
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We buy and sell all gaming equipment with over 400 units in stock - From Pool-tables to Fruit machines we have it all.
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Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
DREAMLAND LAUNCHES RECRUITMENT DRIVE reamland Leisure, which operates numerous Palace Amusements D venues across southern England, is look-
at Buckingham Palace and the inexperienced Conservative David Arness volunteered to stand in for the absent member of parliament. Danczuk won the first game with ease, but midway through the second match, Adams made a surprise entrance and fought back to claim the second game before finally succumbing in the third. Moving on to the final, lobby correspondent Rob Merrick routed Danczuk in three games to become the new Annie’s Bar Champion. He picked up £1,500 for a charity of his choice, while the remaining three semi-finalists will split another £1,500 between their own good causes. The £320 raised from entry fees were donated to the journalist’s charity.
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HLIN, BELL-FRUIT GAMES
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A new Sector The highly anticipated Sector 7 laser tag zone has been given the green light to land at the Tenpin family entertainment centre in Chelmsford. “The new arena will be completed in early December, so make sure you are first through the door to put on your pack, pick up your laser gun and take aim at your enemy,” Tenpin said.
www.amgleisure.co.uk
“Great range of Change Machines available” Tel: 020 8391 7700 Fax: 020 8391 7760 Email: sales@suzohapp.co.uk www.suzohapp.co.uk
ing to recruit a new operations manager and service engineer. The successful candidate for the role of operations manager will have overall responsibility for the operation of multiple adult and family gaming centres across Kent, Sussex, Hertfordshire, Dorset and London.
MANAGEMENT NEW CEO FOR SCIENTIFIC GAMES
N
ew York-based Scientific Games, which is active in the UK market through its SG Gaming subsidiary, has appointed David Kennedy as chief executive officer, effective immediately. Kennedy succeeds Allen Weil, who served as chairman and CEO of the group. Ronald Perelman has assumed the role of chairman. “Scientific Games is well positioned to offer customers a complete suite of products and services, expand opportunities for our employees and drive enhanced value for our stockholders,” Kennedy said.
CATEGORY C GAMING REFLEX EMBRACES THE FOURTH REEL an effort to stimulate £1 stake plays, Gaming has introduced a fourth IreelnReflex to its already popular Galloping Jackpots Category C game. Commenting on the introduction of the fourth reel, Quentin Stott, managing director of Reflex, said: “This opens up the possibility of 10 win lines from the traditional one, three or five available on three-
reel play. It also allows us to offer wins not only from left to right on reels one, two and three, but also from right to left on reels four, three and two. This is something new and exciting and the reaction on site test has been extremely encouraging, hence the retailer approvals.”
SPECIAL OFFERS AZTEC LAUNCHES PRODUCT SALE
A
ztec Coin is currently promoting a series of offers for the UK market ahead of the Christmas holidays. The company is currently selling Triple 7 Vegas Baby for £4,995; NSM Fusion for £1,795; Foto Cube for £995; and Deal or No Deal Red Hot for £595. Image: 2343-Fusion-3.jpg
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EXHIBITIONS IMA LAUNCHES MOBILE APP
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MA, which takes place in Düsseldorf, Germany, on January 14-17, has Ilaunched a new app to help visitors navigate their way around the show. The app allows smartphone and tablet users to examine interactive hall plans, arrange their trade fair travel or view upto-date exhibitor lists. “Simply download the free Ima app at the Apple App Store or the Google Play Store,” the organier said. “The app is compatible with iOS devices (iPad, iPhone) as well as Android smartphones and tablets.”
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Portman Asset Finance is onhand to provide amusement and gaming venue operators with equipment finance, with rates from 3.1 per cent. Immediate funds can be made available with a 98 per cent acceptance rate.
Order your stock in time for the
Christmas is coming For operators looking to stock up on quality redemption pieces from Whitehouse Leisure over the winter holidays, the last day to send orders for delivery in the UK before Christmas is 11:00am on December 20. Normal service resumes on January 2.
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ational distributor AMG Leisure has abro Games continues to develop its stated that when it comes to top per- J gaming platforms across various catN forming Category C in the AGC sector, egories, and the company has welDistributor of snooker and pool accessories and manufacturers of genuine Superleague tables and spares.
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Next week’s feature is The Astra Gaming Group To advertise, please call Kathryn on 01204 396397 Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
SG Gaming’s community Rainbow Riches Party is king. Housed in the Triple 7 cabinet, Rainbow Riches Party has stood the test of time on site. Each machine gets five games included as standard, which customers can pick themselves. They can choose from a large library of top performing games with illustrious titles such as Rainbow Riches, Elvis and Rocky to choose from. The ‘community in play’ feature entices players to join in the community games when other machines are being played.
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UNIT 1, CCT BUILDINGS, GREENSPLOTT ROAD, CHITTENING TRADING ESTATE, AVONMOUTH, BRISTOL. BS11 0YB 777° - -° "°1 ÊUÊ- -J - -° "°1
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NBA HOOPS 3PLY (TICKET)
£1,195 NEW
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(YELLOW)
£3,495
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£2,995
SUPERCARS 42” LCD DLX TWIN
(COIN – COIN)
COMESTERO DOUBLE CHANGE S REFURB MANUFACTURER ANTY 12 MONTH WARR
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£1,595
(NOTE + COIN – COIN)
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CLOCKWORK ORANGES 8PLY (COIN)
HIGH WIRE STRAIGHT 12PLY
£2,495
£13,995 NEW
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UPCOMING FEATURES THE ASTRA GAMING GROUP Issue 2344 - 30th November
TECHNOLOGY & INNOVATION Issue 2345 - 6th December
BACTA Issue 2346 - 13th December
CHRISTMAS GREETINGS Issue 2347 - 20th December
Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
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29
Sponsored by
Current Team Position Name
Manager Name
Weekly Points
Total Points
Current Team Position Name
Manager Name
1
KEEPLAYERS
2
SHELL'S ELEVEN
Peter Holmes
19
499
36
ANGRY BALLS
Laurie Carpenter
Michelle Martin
46
492
37
CAREFREE ALDON
Glyn Petrie
3
AMG FIRST 11
Terry Farr
49
489
38
SUSHI SLIPPERS
Derek Lewis
4
KEEDAY RESERVES
Peter Holmes
30
485
39
JACKSONS SUPER BLUES
5
ABOVE STANDARDS
Lee Clarke
35
485
40
6
COSMIC FIRST 11
Terry Farr
30
475
41
7
JOHN WARK'S MILKMEN
Stu & Stoo
50
474
42
8
CAREFREE BAZZA
Glyn Petrie
49
470
43
9
CAREFREE WEEMAN
Glyn Petrie
42
467
10
KEEDAYS FINEST
Peter Holmes
24
466
11
JAMIES SHOPPERS 11
Jamie Lucky
33
466
12
COMRIEAUTOMATICS
Jack Craddock
36
466
Total Points
Current Team Position Name
29
425
71
CASHBOX KINGS
40
425
72
LLL BELLES
25
423
73
Phillip Nelson
19
421
EASY MONEY
Steve Barber
24
BEADLES 2
Peter Hemmings
31
COSMIC SECOND 11
Terry Farr
13
417
DIDCOT GOALBUSTERS
John Carpenter
37
417
44
CHEEKY MONKEYS
Matty Sirett
31
416
45
BAYERN OTHER STRIKER
David Lees
23
415
46
HOLTY'S HOTSPOTS
Tony Holt
35
415
47
GILLSGILLSGILLS
Colin Smith
Weekly Points
22
Weekly Points
Total Points
James Illingworth
38
374
Amelia Stanhope
42
371
I WANT DIRTY KNEES 2
Jorzoe-FTM
32
370
74
DIBBS ELEVEN
Tracey Dibben
32
369
421
75
RICK'S BOYZ
Andy Bowler
16
368
418
76
AMS VXR GJ
Roger Jarrett
26
367
77
JO'S ASSETS
Joanne Crooks
35
367
78
SHOWBOAT ALLSTARS
Ray Harris
23
366
79
AINT GOT A KALOU
Stuart Heyden
31
365
80
THE REAL DEAL
Dave Columbine
37
365
81
S.A.S FC
David Holmes
23
364
SCUM ON THE RUN
Nathan Holmes
19
361
413
Manager Name
B 2 B
13
THE PERFECT TEAM
Tom Clarke
40
465
48
SOUTH OF THE QUEENS
David Lees
32
407
82
14
EVAN TENNER BACK NOW
Stuart Heyden
44
462
49
STEVIE G LUCKY 11
Shoppers Luck
37
407
83
FERGIES FINEST
Kevin Temple
31
356
RANGERS RETURN 2
Ashley Temple
25
355 351
15
JACKSONS JACKPOT XI
Gareth Cammack
27
460
50
11 UNDER PAR
Ross Evans
23
406
84
16
LE COINSPINNERS
Lee H
28
457
51
THE ELDORADO TRACTOR BOYS
Stoo Evans
36
404
85
HOT CHIPS
C Edenborough
31
17
MICK McCARTHY'S MISFITS
Stoo Evans
22
452
52
AMS YID ARMY
Jason Jarrett
36
404
86
BEADLES 1
Peter Hemmings
25
348
18
HAMMERTIME
Brian Wright
30
452
53
CLUB TROPICANA
Warren Roffey
36
402
87
AK BABES
Andy Water
30
348
19
THE TEAM THAT WIN
Hugo Illingworth
39
447
54
LLL CITY
Keith Parker
37
401
88
TOWER POWER
Tony O'Brien
44
346
20
JABRO LIONS
Tony Brookes
37
445
55
RANGERS RETURN 1
Ashley Temple
28
399
89
DONKEY LASHERS
Andy Williamson
31
343
21
NES UNITED
Chris Bell
55
444
56
JJ'S SHOPPERS 11
JJ Lucky
26
394
90
HOLIDAY MONEY
Darrell Webb
19
342
22
AMG LEISURE
Carl Bearman
26
442
57
LLL ACCIES
John Hood
29
394
91
BIG PRIZE WINNERS
Harry Leaveme
10
332
23
LLL UNITED
Tim Stanhope
41
442
58
ESSEX BOYS 1
Steve Hawkins
36
392
92
JOHNNYS SHOPPERS 11
John Mitchell
18
329
24
MUCKING FUDDLERS
Chris Skelly
21
441
59
ESSEX BOYS 2
Steve Hawkins
41
391
93
PARAGON ACADEMICALS
Nick Hardy
24
328
25
LLL WANDERERS
Jake Parker
30
438
60
EE BAH GUM
Simon Shaw
50
390
26
KEEDAY LEGENDS
Peter Holmes
23
436
61
BURSNELL'S BULLETS
Jo Bursnell
23
388
94
DO IT THEE SEN LAD
Simon Shaw
31
328
27
AMG OOOOSSSHHH
Ian Pawson
29
435
62
BRAMBLEBOYZ123
Andy Bowler
28
388
95
BUMBLE IN THE JUNGLE
Harry Leaveme
28
327
28
MOTHYS MARVELS
Scott Yarham
34
435
63
BEACON BATTLERS
Harry Illingworth
25
387
96
M.O.T
Bill Knowles
37
315
97
SEE THE AT' TOP
Simon Shaw
43
314
29
BOWLERS BOYZ
Andy Bowler
19
433
64
DYNAMO KEBAB
David Lees
29
386
30
SHERWIN A TEAM
Mark Sherwin
30
433
65
WARWICKS WINNERS
Warwick Tunnicliffe
35
384
98
COINSPINNERTRONS
Coopertron
35
308
WARWICKS ELEVEN
Warwick Tunnicliffe
16
305 305
31
DANS DESTROYERS
Daniel Barber
11
430
66
ABSOLUTE RANKSTERS
Alex Lee
28
381
99
32
ALL THIS AND MORE
Gary Newman
26
430
67
RAYLEIGHS REJECTS
Jody Buckley
37
381
100 LAC DE GURSON
Bill Knowles
23
33
IFUN@SUNDANCERS
Shaney Pashley
23
429
68
DELAYZIGITS
Dave Delay
20
378
101 UPHILL SKIERS
Bill Knowles
14
296
34
FC CLACTON UNDER 10's
Stuart Heyden
24
427
69
BEST SELECTION
John Jennings
24
377
102 ESSEX'S FINEST
Dave Clarke
17
292
35
JABRO BOYS
Tony Brookes
19
426
70
ABSOLUTE REAMSTERS
Alex Lee
34
377
103 2 THE TOP
Reece Newman
19
278
Coinslot NOVEMBER 22 - NOVEMBER 28, 2013
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Comment How about we ‘pool’ our resources?
“Is it winner stays on?”
alex lee comment o put this comment into some sort of perspective, the Champion of Champions snooker tournament started this week, and is transmitted on ITV4 for the duration for those who are interested. Because of the snooker TV coverage, you can guarantee that there’ll be an uplift, however marginal, in games of pool being played this week and next. While pool tables don’t dominate the top of the income charts, it’s indisputable that they earn a consistent, low maintenance income and drive wet sales to boot.One of the most oft-heared gripes about pool is that it’s not the world’s biggest earner. Even the smallest versions of the game command a significant footprint, meaning that the ‘pound per square metre’ return can render a table tough for some licensees to justify. The reason behind this is down to a misconception. Instead of looking at pool as just one contributory factor to a pub’s overall bottom line, its performance is measured rather unfairly against that of their AWP, jukebox or SWP. We all know, however, that a busy pub with a well looked-after pool table attracts regular players. They may even stop visiting one pub in favour of
T
“
another if it has a decent table, cues - and good beer. An influx of the above mentioned types is likely to equate to more drinkers which should,in turn,mean an upturn in wet sales. Although I’m a total convert, I strongly believe that pool is a vital cog in a pub’s mechanism when it comes to maximising footfall, dwell time and spend. Let’s not forget the all-important social element to the game, either, to the point where even the most casual of players will put down their coin and wait their turn to take on the current champion. Let’s put it another way - when did you last see a queue forming to play an AWP, SWP or put money in a jukebox? And finally, I’d just like to reserve a few words of praise for Danny Foley, landlord of theWhite Horse on Selhurst Road in London. Foley took on two masked raiders who were trying to relieve one of his AWPs of cash last week. He bravely fought the robbers and in doing so managed to unmask them and later describe them to the police. My respect and best wishes go to him.I honestly don’t how I’d have reacted in a similar situation, one that I wouldn’t wish on anyone, but I’ve always secretly wanted to mash up miscreants with a baseball bat myself.
FOBTs - the government’s bigge
High street bookma with gambling pro industry-related news
alex lee media watch aming machines in adult gaming centres and the G internet are the two most familiar outlets for women with gambling problems, according to psychotherapist Liz Karter. According to the Intergame website, Karter has written a book, Women and Problem Gamblers, and concludes that addiction among women has its roots other than in the “buzz” which men experience. In an interview, Karter explains her reasons for coming to this conclusion. While men go for the adrenaline-pumping reaction of gambling, women become involved to “numb themselves” for a number of personal reasons, often domestic violence. Karter is also keen to emphasise that, in the UK at least, the industry has a “clean bill of health” in terms of its attitudes towards gambling addiction and the supportive measures it has in place, but believes that advertising is a major impediment to recover-
ing addicts. Karter has been a specialist in gambling addiction therapy for 10 years and has been concentrating on addiction among women for the past five years. She runs her own women’s clinics in the UK and is a regular speaker at industry forums on the subject. Elsewhere, police are appealing for information after money was taken from AWPs, according to the Surrey Mirror. At around 6.20am on November 12, money from a fruit machine was stolen from the Limes Public House on Albury Road, Merstham. Another incident occurred at The Woodman Public House on Barnett Wood Lane in Ashtead during the early hours of November 8. At this stage in the investigation it is not known exactly how much money was taken from the machines. Investigating officer PC Helen Simon, said: “At this stage in the investigation we are keeping an open mind to
whether the two incidents are linked but we do believe the machines are targeted for the high amount of money they can contain and I would appeal to anyone who has information on who is responsible to contact us with information. “If you saw anything suspicious in the areas around the thefts or have seen any recent suspicious activity around pubs over recent days, please contact Surrey Police on 101.” Local officers from the Safer Neighbourhood Team are visiting premises to offer crime reduction advice and urge anyone who has a fruit machine in their property to get it emptied regularly to deter would-be thieves. And finally, the Daily Mail has accused FOBTs as being a ‘social cancer’. When social historians assess the impact of the Blair administrations on the face of Britain they should examine the passing of the 2005 Gambling Act, according to the paper’s Dominic Lawson.
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“The work currently being undertaken by the RGT does not address the essential question of the link between the £100 stake and problem gambling, but is a multi-stage 18 month process commencing with a scoping study that does not reflect the immediacy, urgency or seriousness which could reasonably be expected following the government’s announcement.”
TO COMMENT ON ANY ARTICLE
Email: al@sjc.co.uk
LESLIE MAC-LEOD-MILLER, BACTA
“ ”
quote unquote
“Despite the raising of the maximum prize ceiling to £100 on Category C machines (AWPs) in the UK, expected in early 2014, it is difficult to apply any adjective to the British pub machine market other than ‘mess’.” DAVID SNOOK, INTERGAME
“It’s a real advantage to our coin-op members to be able to attend their two largest events (BALPPA Annual Dinner and EAG International) in one go.” PAUL KELLY, BALPPA
on?”
“Those in the industry are proud of our contribution to the UK economy, and the aim of the Tourism and Hospitality Campaign, launched in autumn 2013, is to spread the message far and wide, ensuring MPs in all political parties are aware of the huge role our industry plays in the economy.” UFI IBRAHIM, BRITISH HOSPITALITY ASSOCIATION
biggest ‘mis-stake’?
treet bookmakers are a ‘social cancer’, AWPs have been stolen in Surrey and women gambling problems are most likely to visit AGCs and use the internet, according to recent ry-related news.
He stated: “This was the legislation that allowed bookmaking firms to install so-called Fixed Odds Betting Terminals on any High Street in the land. These machines are an electronically turbo-charged form of roulette, a game which hitherto had been restricted to membership-only casinos. “There are now almost 35,000 such machines on our High Streets, with an overwhelming concentration in areas of high welfare dependency. They don’t have signs saying ‘benefit cheques welcome here’ - because they scarcely need to: it just happens anyway, and on a vast scale. “What I hadn’t realised was how the FOBTs had become a fabulously convenient way for drug dealers to launder the proceeds of their crimes. I am wiser but angrier, having read last Saturday’s Guardian, which contained an outstanding investigation into this phenomenon.
“The newspaper’s Randeep Ramesh had spoken to a number of drug dealers, who revealed how this gold mine for the leading bookmaking firms was also criminals’ preferred means of getting ‘hot’ money into their bank accounts via a third party - minus, of course, their losses on the terminals. “Because these terminals are now so widely spread, it is possible for the drug dealers to launder small amounts at each individual outlet, and thus help avoid suspicion. “Last month, the Culture Secretary Maria Miller rejected calls to cut the maximum stake. It is not hard to understand the Government’s reluctance to put a brake on this tawdry trade: FOBTs are thought to generate around £700m a year for the Exchequer from all associated taxes. Also not surprisingly, the ABB has lobbied the Government, claiming that if it acted to reduce dramatically the scale of stake permitted, this would ‘automatically put 40,000 jobs
and 8,000 shops at risk’. “This has been believed: it seems the Conservative-Liberal Democrat Coalition shares the view of its Labour predecessor that the proliferation of betting shops in the poorest parts of the country is helping local economies that are otherwise showing little or no signs of commercial growth. “Besides, if less money (whether dole or earned) were to be funnelled into these evermultiplying betting terminals, more would be spent on other goods and services: it wouldn’t just evaporate into outer space. In fact, there are signs that politicians at constituency and local level are not buying the story that their voters should be grateful to the betting firms for their booming trade in electronically enhanced roulette.”
FSB pledges to help small businesses export The Federation of Small Businesses has launched a factsheet for businesses looking to export for the first time, to help more small businesses get a foot into overseas markets.
john allan politics he [recent] trade figures with the EU highlight the importance of Traising exports to the UK economy. Currently, the UK has a trade deficit with the EU in goods and services of £3.3bn.That long-standing gap needs to be narrowed as part of rebalancing the UK economy and putting it on firmer footing. Recent FSB research showed that £792m could be added to the economy annually, if its members who say they want to export for the first time took the plunge and did so.Given the export growth potential among the smallest businesses they just need a helping hand to get on the way.Small firms remain a key part of the drive to increase the number of exporters. Our members alone that want to export could make a huge economic contribution. However they do face barriers to taking that first step. The top tips are: 1. Know the country you are exporting to: Knowing where you want to do business is just as important and setting out a business plan. A business needs to be confident of demand for the goods and services as well as what the competition is and how much they charge. Different countries will also have different rules concerning marketing and advertising too, so what works in the UK may not work in overseas markets. UK Trade and Investment offer help through the Passport to Export scheme which helps first time exporters. 2. Consider how you want to sell abroad:Businesses need to consider if they will sell through a distributor, an agent,through a joint venture or open an office. Ultimately most businesses will benefit from some local help, either in the country or through other businesses that have sold products there. 3. Understand one country
before moving to another: While each country will have different documentation to fill in on tax for example,all countries will have different customs as part of their culture. Firms should get to know these before moving on to sell in another country. HMRC provides good documentation to help first time exporters. 4. Know your customers: Knowing the customs and commercial deadlines potential customers work to is important, for example, Saturday and Sunday are not weekends everywhere. A business should also check that new customers can pay for the goods. If a business has concerns about payment, they can ask for pre-payment or an Export Letter of Credit through their bank. Businesses may also need to use finance to produce goods or other aspects of the sale. UK Export Finance and each of the high street banks can provide assistance to first time exporters, or those looking to grow export operations. Before approaching a finance provider, businesses should consider: 1.The cost of borrowing including interest rates and fees and how this will affect the price charged and the profit made. 2.Whether the finance is needed for short, medium or long-term as there are different products available which will offer more favourable terms. 3.The greater the risk associated with the transaction the greater the cost will be.This can include the political and economic stability of the country as well as the creditworthiness of the buyer.A firm will need to prove to the finance provider that they can deliver a product that will be accepted on time and that the buyer is reliable and can pay.
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Newsweek EXPLORING GAMING CONVERGENCE he fourth annual Social Gambling and Gaming Summit kicks off today (November 21) at Etc Venues in Aldersgate, London. The full-day conference focused on the intersection of casino-style social games, mobile gaming, virtual goods, and the bridge between mainstream social gambling and gaming. The event unites established industry leaders and developers in free-to-play mobile games and social casino games for inspiring
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TO COMMENT ON ANY ARTICLE
Email: jw@sjc.co.uk
BACTA confirms convention speaker line-up Hampson, for example, will speak about a report being undertaken regarding coastal tourism to which BACTA is contributing. Christopher Kelly of the RGSB will speak about the work of the Responsible Gambling Strategy Board, while Olivia Woolf will speak about the work of BACTA’s official charity partner Rays of Sunshine. PWC’s tax advisor Richard Holm
rade body BACTA has confirmed its line-up of speakers for its annual convention at the Queen Elizabeth II Conference Centre on November 28. Sandwiched between the president’s address and closing remarks by Steve Hawkins, a number of high-profile speakers will address the guests. British Destinations’ Peter
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keynotes, lively panels, and in-depth discussion on the future of real-money gaming, cross-platform integration, game design, and player conversion. ECA LAUNCHES NEW TAST FORCE
O
n November 12, representatives of the European Casino
Association (ECA) held a meeting in the prestigious Grand Casino Brussels to launch a new ECA antimoney laundering (AML) task force that will be responsible for communicating ECA’s efforts towards the fight against money laundering by putting together pan-European money laundering riskassessment best practices
and so-called “suspicious money laundering behaviours” in casinos. Heliodoro Giner (pictured), general secretary of the Spanish Casino Association and ECA board member emphasised the “different AML implementation systems in place in the different EU Member States, and the need to communicate our common
will speak about the recent Rank case and any issues regarding the new tax and John Whittingdale MP, Chairman of the Culture, Media and Sport Select Committee, will speak about the Gambling Act and current issues. BACTA’s Parliamentary advisor Peter Bingle will also be on hand to give an overview of the political landscape and what it means for BACTA members.
strategy in order to best tackle and enforce European AML regulations”. AML obligations under the current EU Directive, require identification of customers, verification mechanisms, customer due
diligence; they stipulate the need to track the transactions of suspicious clients, and require enhanced risk assessment in cases where money laundering is suspected.
Calendar UK EVENTS NOVEMBER 2013 21-23 The Toy Fair 2014 Grand Hall Olympia London UK www.toyfair.co.uk
27 BACTA Members Pre-Convention Party Hippodrome Casino London UK www.bacta.org 28 BACTA Convention & AGM QEII London UK www.bacta.org
DECEMBER 2013 6 BACTA North West region annual charity ball Imperial Hotel in Blackpool www.barbarathompson@cuerdenleisure.co.uk
INTERNATIONAL EVENTS NOVEMBER 2013 18-19 Dubai World Game Expo Dubai International Convention & Exhibition Centre Dubai UAE www.gameexpo.ae
19-22 IAAPA Attractions Expo 2013 Orange County Convention Center Orlando Florida US www.iaapa.org
JANUARY 2014 14-17 IMA 2014 Düsseldorf Exhibition Centre Düsseldorf Germany www.ima-messe.com
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