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July 19 – July 25, 2013 • No. 2325 • www.coinslot.co.uk
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Industry news Seaside amusements Change Machines B2B Listings Latest machine charts For sale, wanted + opps Comment and opinion Newsweek & Diary
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Hopes high for coin-op served sunny side up
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Ireland legislations takes giant st ANALYSIS IATA SEEKS CLARIFICATION ON KEY ISSUES Secre-
tary of Irish trade association IATA John Roche has welcomed the new Bill, but is looking for clarification on some key elements of the proposed gambling legislation in Ireland. He told Coinslot: “While we welcome any move to update Irish Gambling law we are seeking clarification from the Department on a number of issues. We are concerned at the apparent rejection of the Casino Committee Report recommendations that betting and gambling be kept separate and that machines be confined to arcades and casinos. However, we welcome the establishment of the Office of Gambling Control which will allow a level playing field for our members in relation to the running of their businesses throughout the State and the prohibition of FOBTs. We eagerly await details of such matters as stakes and prizes and other issues which will affect the day to day running of our arcades.”
FOBTs to be outlawed in Irela FOBTS
Technological change more than any other factor, believes Minister for Justice Alan Shatter, has accounted for the expansion in gambling in recent years. He explained: “I will ensure that the new law will have the flexibility necessary to deal with rapid
and continuous innovation, in the public interest. The Bill will, for example, include powers to prohibit or restrict certain games or equipment if they are harmful, including devices and games that are not yet in use.” The legislation now being prepared will include a full ban on fixed odds betting
Thomas appoints as approved distr DISTRIBUTION
oughborough-based change LAutomatics machine specialist Thomas has announced the appointment of AMG Leisure as its approved distributor for the amusement and gaming sector. Already a regular supplier of change machines to its gaming clients, this new arrangement will see AMG focus its sales attention on the Thomas brand, promote a wider range of Thomas amusement product and actively explore opportunities for the Thomas ticket payment system, ThomasPay, designed to allow
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AMUSEMENTS
ESSENTIAL GUIDE
The battle is on to halt the blanding of seaside resorts
Machines that change with the times
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July 19 - July 25, 2013 • No. 2325 • www.coinslot.co.uk
giant step into the 21st century
Irish Gambling Control Bill 2013 arrives LEGISLATION
Alan Shatter TD, Minister for Justice, Equality and Defence, has announced that the Irish government has approved the General Scheme of the Gambling Control Bill 2013. Work will now get underway on completing the drafting of the Bill. reland’s long-awaited Gambling Control Bill looks to be finally rumbling into action, with the Irish Minister for JusticeAlan Shatter outlining its key elements. The Gambling Control Bill 2013 presents a unique opportunity to update the law in this area and to provide for a comprehensive new licensing and regulatory framework for gambling. Minister Shatter stated:“This legislation has the twin objective of effectively regulating the new and dynamic gambling sector that has emerged in recent years, while also providing the opportunity to introduce important new measures to protect vulnerable adults and young people.The updated legislation and new regulatory regime will provide for a consistent interpretation and application of the law across all areas of gambling and as a result, it will bring legal certainty to the area. I believe that this Bill will give Ireland a well regulated gambling system that will be recognised as such internationally." The Gambling Control Bill 2013 will repeal and replace all existing arrangements for the regulation of betting, gaming, bingo and lotteries (except for the National Lottery). It extends the licensing regime to include on-line and electronic gambling. The Bill also sets out the arrangements for the licensing and supervision of casinos. Under the Bill,the number of casinos will be limited to 40 and no casino will be permitted to have more than 15 tables. Shatter continued: “Under the new law,anyone offering a gambling service to anyone in the State, by whatever means and regardless of whether the operator is based in the State or elsewhere, must have a licence.A new executive agency will act as both the licensing authority and regulator for the sector, and will have responsibility for checking compliance and in enforcing the law
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d in Ireland under new Bill terminals, or FOBTs, as they are generally known. This ban reflects the level of concern felt by the government at the harmful effects of these terminals. The Minister has identified as a major priority the need to ensure gambling operations do not come under the control of
organised criminal gangs. For this reason, he is including detailed arrangements to check on the suitability of all licensed operators, including close liaison with the Gardaí, checks on criminal records and arrangements for contacting regulators and law enforcement bodies abroad.
oints AMG distributor bingo and AGC operators to payout AWP cash prizes to CITO and TITO tickets. Speaking for Thomas, Nick Veitch commented:“It is a pleasure to be working closely with a specialist sales partner such as AMG.They have an excellent reputation for customer support, extensive sales reach across the UK and a clear understanding of the needs of UK gaming machine operators. This relationship will help amusement and gaming operators across the country, gain even better access to Thomas change machine and cash-handling products.”
generally. The agency will be selffinancing, from licence fees and other charges. Shatter stressed that the new legislation will give added protection to all customers, stating:“I am committed in particular to ensuring that there are effective and robust safeguards in place to protect young people and those for whom gambling has become a problem.The Bill introduces a range of new measures including the introduction of age restrictions; staff training; controls on advertising, promotions and sponsorship; the establishment of a new Social Gambling Fund to assist with treatment services;a new com-
plaints procedure for consumers; and new arrangements to assist consumers seeking compensation from a licence holder.” Operators in Ireland will be required to maintain adequate financial reserves to cover customer entitlements. Shatter added:“I expect the gambling sector to commit itself in a meaningful way to the concept and practice of socially responsible gambling. I will accept nothing less than high quality services and I will make sure that all operators pay their share for the development of services needed by people for whom gambling has become a problem.”
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Coinslot July 19 - July 25, 2013
Industry
Heatwave causes surge of visitors to Bournemouth RESORTS
Hotels across Bournemouth put up their ‘no vacancies’ signs for the second consecutive weekend last week, with the town’s amusement arcade operators enjoying a welcome rise in footfall.
fter a virtual sell-out on the first weekend of July, when temperatures were hotter than Jamaica or Florida, Bournemouth’s hotels were filled to capacity last weekend. Kevin Wood, director of the Oceana Group, said: “We’ve only got a couple of single rooms left in our three cliff-top hotels. It’s so busy some staff are choosing to work double shifts and seven days a week.
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We’ve all been caught by surprise because we normally allow staff to take holidays until July 19. I’ve been in Bournemouth for seven years and I’ve never seen anything like it before. “The heatwave has obviously played a part, but I think people are desperate to get to the beach after such a long,cold winter.The past week has been like an August bank holiday weekend; being so close to London also helps.”
He added:“We’ve ran out of ice-cream and sun cream at our poolside cafe and our chefs are coming in early to cope with demand for around 400 meals a day. It’s incredible and the school holidays haven’t even started yet.We’ve had lots of foreign families with guests from Norway,Denmark and Canada. Even at the height of the summer I’ve never known car drivers to park on the double yellow lines and grassy verges on the East Cliff. “It’s going to be another cracking weekend, with Bournemouth set to rival any international resort,but people are going to struggle to find hotel rooms. Last Saturday night the nearest accommodation advertised
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ANALYSIS BUSINESSES HAIL WARM WEATHER FOOTFALL BENEFITS After a second full week of sun, operators have continued to report big improvements in trade. This is welcome news after the effect on business of the extended period of cold in the first half of the year. Federation of Small Businesses research from earlier this year found that more than half (55 per cent) of UK small firms were impacted financially by the prolonged cold snap online was in Salisbury.” costing each business £1,580 Paul Clarke, chairman of in lost earnings. Albert Jones, Bournemouth Accommo- owner of Pleasure Beach dation and Hotel Associa- amusement park in Great tion (BAHA) and manager Yarmouth, said: “Now that of Menzies East Cliff hotel, everyone has internet on their shared his sentiments. phones, weather forecasts He said: “We are fully have become more important booked and I think the story than ever to how well we do. A is the same for most hote- bad forecast can be a major liers. Everyone is really blow to business, so I’m busy; it’s a real contrast to delighted the good weather is last July when we had tor- predicted to continue. We’re rential rain and flooding.” expecting to see trade up by Mark Smith, service 50 per cent.” Mike Cherry, director for tourism, said: national policy chairman, “Our seafront staff are Federation of Small Busipreparing for another busy nesses, concluded: “It’s great one and extra staff will be that the warm weather is conon duty. The beach clean- tinuing to provide a boost to ing team will work small businesses up and through the night to make down the country, especially sure the beach is fresh and considering how long busiclean for sun seekers the nesses had to suffer from the next morning.” cold this year.”
Scottish FEC destroyed by fire FEC
fire has destroyed a Southerness family entertainment centre which was part of A a holiday park. Residents evacuated their caravans last week as a huge blaze swept through the Mermaid centre at Lighthouse Leisure Caravan Park.
No-one was injured but an indoor pool, bowling alley, bar and restaurant were destroyed. Local police have already ruled out foul play. Visitors staying in the 220 caravans have been left without electricity and water and the parks owners have been advising people to cut their holidays short. Lighthouse Leisure manager Sylvia Hunt said: “It is not that we are saying we want them off the site, far from it, we are just saying it might be for their own benefit because we might not have power until Monday. But we are hoping to have water pressure by the weekend. Everyone has been really understanding and anyone who has left plans to reschedule.” Five crews from Dumfries, Castle Douglas and Dalbeattie, around 30 fire fighters, had battled for four hours to bring the inferno under control. Eye-witnesses hailed staff at the holiday park as heroes for tackling the flames head-on by dragging gas bottles away from nearby caravans and using brute force to pull unoccupied touring caravans from the scene before the fire service arrived. Hunt was defiant despite the devastation. She concluded: “We will rebuild and we will open the complex again.”
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Graf sets out clear goals for Gambling Commission LEGISLATION
explaining the Commission’s on-going remit, Graf stated:“Our role is to ensure that those who provide gambling facilities put the licensing objectives set out in the 2005 Gambling Act at the heart of their business and can demonstrate this. To this end we continue to challenge the gambling industry to demonstrate how it is working to keep gambling crime free, In an open message following the latest Gambling Commission fair and open and to do all it reasonably can to prevent and mitigate harm from annual report (2012/13), its gambling.” chairman Philip Graf has Graf reminded the industry that the reminded the industry that it will Commission’s focus is on ensuring it uses resources most effectively on regulatcontinue to ensure that all forms its ing those operators that potentially presof gambling remain fair and ent the greatest risk to the licensing objectives. He added:“We also pay particharm-free. ular attention to the support of our shared regulation partners and continue ith the latest Gambling Commis- to develop our evidence base in consion annual report (2012/13) now junction with the Responsible Gambling in the public domain, the Com- Strategy Board and the Responsible Gammission’s chairman Philip Graf has set bling Trust.” Looking ahead, the Commission is out its goals for the immediate future. In
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Project gives Golden Dragon a twist in the tail CATEGORY B3 GAMING
JUKEBOXES
n an effort to assist pubs with their main challenge of getting people to leave the Icomfort of their own homes, Sound Leisure has maintained its strong focus on research and development in order to bring the most attractive and technologically advanced products to market. “We know there is a similar challenge for us in competing with the many gadgets people have around the house to provide entertainment and play music,” said Sound Leisure’s managing director, Chris Black. “We spend a lot of time researching and learning from these devices in order to better research our product development and ensure that we stay relevant to our customer base.” Black added: “Take V-Hub with its gesture controls and its app-based operating system for example. It is the most sophisticated digital jukebox on the market, behind one of the most intuitive user interfaces.”
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olden Dragon, Project’s ‘game within a game’ is, according to managing director Tony Boulton, “shining through as the standout B3 of the year to date”. Launched at January’s EAG, Golden Dragon is a heavily themed concept which first offers players a simple base game with traditional Jack, Queen, King and Ace symbols. As the player progresses, the game within a game concept materialises with a brand new scorecard and series of compelling second stage gaming features. Boulton said the ability to offer a multi-layered playing experience within the same game is at the heart of Golden Dragon’s
preparing for the expected change in the law in 2014 which will extend its remit to cover overseas operators offering gambling to British consumers. Graf continued: “We continue to provide support to the Department for Culture, Media and Sport as it concludes the triennial review of machine stakes and prizes, and we also expect completion of the merger with the National Lottery Commission later this year.” Offering an ear to all, Graf concluded: “I know that, where relevant, Commission colleagues are already in touch with you on these and other matters but please do contact us if you would like to discuss any aspects of the Commission’s role.”
R&D focus for Sound Leisure
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EACH MONTH 4+ FULL ALBUMS EACH MONTH UNLIMITED VENUE REQUESTS MUSIC ONLY £6.40 PER WEEK* appeal. He explained: “Everything that we do is underpinned by the need to deliver choice and variety to our customers and by extension to their customer - the player. “Golden Dragon is designed to offer players the best of both worlds, and as such can be enjoyed by a range of audiences. The evidence that we are receiving
from both our data downloads and feedback from venues suggests that the game within a game proposition is a major attraction and a key reason to continue playing.” Golden Dragon is part of Project’s Mi Games programme and can be added to existing Jackpot King cabinets or to Project’s new TS 22.
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INDUSTRY AMUSEMENTS LEISURE B2B
COMMENT NEWSWEEK SPENDING CUTS Government proves that regulation is not above the long reach of recession. 31
Suspected machine bandits sought by police ARCADE THEFT
ichmond police have released CCTV images of R two men suspected of stealing cash from a fruit machine at the service station at
Scotch Corner in Yorkshire. It is believed that the men entered Moto Services on 20 May 2013, and used a device which tricks the machine into paying out, to steal a sum of cash.
Officers are appealing to anyone who recognises the men to contact them with information. Anyone who can help officers with their enquiries is urged to contact North Yorkshire Police on 101
- select option 2 - and ask for PC Heather Campbell or Richmond police. Alternatively, information can be emailed to heather.campbell@ northyorkshire. pnn.police.uk.
Park and ride scheme slated for Skegness
York WMC battles against closure threat
RESORTS
WORKING MEN’S CLUBS
A proposed park and ride scheme for coin-op stronghold Skegness could help alleviate traffic and encourage more footfall to the seaside town’s arcades and FECs during peak season.
115-year-old working men’s club in York has issued a “use it or lose it” warning to A members. Clarence Club in Clarence Street -
he East Lincolnshire Destination Management Organisation, made up of local businesses, hoteliers and tourism providers, has formed a sub group to explore the possibilities for a park and ride scheme in Skegness. Although it is in the conceptual stage, the scheme could help visitors access the arcades and FECs on the coast and the pier much more easily. The group is also exploring whether a ‘pay on exit’ scheme could operate on the foreshore car parks. Chris Baron, DMO chairman, said:“A sub-group has been formed which includes Stagecoach and Lincolnshire County
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Council about the practicalities of a park and ride.We are looking at it being placed somewhere along Anchor Lane.The A52 is particularly a big problem as the main thoroughfare from Ingoldmells,Chapel St Leonards and Mablethorpe.We want the whole area to be better accessible for visitors and there is great demand for a bypass.” The DMO is also looking into funding opportunities for a trial ‘pay on exit’ scheme. Baron said:“This is something we are very keen to have. Car parking in tourism areas should not be decided by how many pound coins people have in their pockets at the start of the day. They may go
back to half way through the day to put more money in but then decide to go home. East Lindsey District Council could also make more money from car parking in this way.” Andrew Ratcliffe, area highways manager at Lincolnshire County Council, said: “We’re always keen to look at ways that we can help to reduce congestion in and around Skegness. There is lots of local interest in this idea and we’re happy to work with the relevant individuals to see if it is a feasible scheme, and how we might progress it.” A spokesman from East Lindsey District Council,however, said the ‘pay on exit’ plan
was explored in 2010 on exit barriers on three foreshore car parks. He said:“The cost of such a move was significant - over £615,000 in infrastructure alone, with the additional cost of needing to have someone at each car park during hours of operations in case the barriers go wrong - and therefore it was agreed that this wouldn’t be progressed. Pay as you exit is primarily suited for retail parking in locations that have been designed specifically for that purpose. Large surface car parks with single access points, like the festival car park in Skegness, are not designed for this type of operation.”
BACTA donates to children’s adventure farm CHARITY
n 9 July, BACTA North West Region’s chairman, Chris O Manion, presented a cheque for £5,000 to the Children’s Adventure Farm Trust (CAFT) based in Lymm, Cheshire money which was raised at the region’s annual Christmas charity ball. CAFT provides a variety of programmes for terminally ill, disabled and disadvantaged children in the North West, and relies solely on the supELLWOOD, BACTA NW REGION PAST CHAIRMAN; ALISTAIR LAING, port and donations of individ- DAVE CAFT CHARITY RELATIONSHIP MANAGER; CHRIS MANION, BACTA NW ual organisations. REGION CHAIRMAN, PRESENTING A CHEQUE TO THE CHILDREN
Manion said: “It is an honour to make this presentation to such a worthy cause, knowing that the generosity of BACTA North West Region members can make a real difference for the children. It is the intention to provide ongoing support for CAFT throughout my chairmanship of the region.” This latest effort underlines BACTA’s support of national charities and regional charities through a variety of fundraising initiatives.
one of the oldest in the city - is threatened with closure due to falling revenues, despite a healthy membership of 650. Officials revealed that, although not yet in debt, the club had been losing money each month for more than a year. Committee members claim the problems have been caused by several factors, including the smoking ban introduced in 2007, the economic downturn and cheap supermarket alcohol. In response to Clarence’s troubles, new members have been drafted onto the committee and plans are in place to try to turn around the club’s fortunes. Assistant secretary Leo Good said: “We have got to get people across the doorstep and get bums on seats. We want people to come in and play darts, bowls, snooker, bingo and whatever else. We are not in debt and we have been in a worse position many years ago, but we need to act now. I would be devastated if the club had to close and I will do anything I can to keep it open.” The new 12-strong committee of volunteers are planning to give the club an interior facelift, while a new bar manager has also been appointed and there are plans to start staging wedding parties and wakes. Good said: “In this area, we have already lost two pubs - the Reindeer and the Magpie and the Groves club, all in the last ten years or so. We don’t want to lose any more.” Committee member Steve Cain said: “It is a case of use it or lose it. We are trying our best to stop money flooding out of the club by giving our time free to do any odd jobs. If it can be done in-house, we will do it.”
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www.whitehouseleisure.co.uk Wilson House, Bentalls, Pipps Hill, Basildon, Essex SS14 3BX, England Telephone: +44 (0) 1268 274284 Fax: +44 (0) 1268 274285 E-Mail: sales@whitehouseleisure.co.uk
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INDUSTRY AMUSEMENTS LEISURE
B2B COMMENT NEWSWEEK REPORT The essential guide to the change machines sector and the key innovations keeping change in the arcade. 14
End of an era for two bingo halls as they make way for developers BINGO
EVENTS
While the land-based bingo sector continues to reinvent itself as an all-inclusive activity post-smoke ban, two former bingo halls have been slated for dramatic deconstructions. derelict bingo hall in North Street, south Bristol is about to be turned into a community made up of green homes, while a former bingo club in Deal has been earmarked to become a cinema. Bedminster property specialist Urbis Development is behind the Bristolbased scheme. Demolition starts this month and the site will be completely cleared by the end of August. Building work on the 26 sustainable flats is due to start in September. Richard Clarke, managing director of Urbis, said: “Bedminster is a fantastic area and we hope our sustainable development will provide another boost to this attractive part of the city. We think this eastern end of North Street has great potential, with some brilliant businesses here
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BALPPA concludes annual conference
already plus a strong and growing leisure economy.” Ben Barker, secretary of the Greater Bedminster Community Partnership, a neighbourhood partnership where local residents, businesses and the council come together, said:“This is great news for the eastern end of North Street.The Gala Bingo building has been derelict for many years. These plans, to create more than 20 homes plus some retail space, are just what is needed.” Elsewhere, plans to reopen the iconic Regent on Deal seafront have been completed,three years after the building was bought by two businessmen from Kingsdown. It is hoped the threescreen cinema will be ready by the end of next year.The plans are now on the way to the district council.
James Wallace and Mark Digwood have not disclosed the actual figure of the multi-million pound project. Wallace stated: “These are really exciting times.We are pleased with the scheme and we are eager to see the project completed. It will be worth waiting for and the Silver Screen At The Regent is wanted by the community. The cinema has always been an iconic building on Deal seafront and, with the Timeball Tower restoration work too,there will be a new lease of life for the town.” ANALYSIS DERELICT HALLS ARE EXCEPTIONS TO PROVE THE RULE The redevelopment of any derelict bingo hall is disappointing, whatever its new use may be, and these two cases are not necessarily reflective of the overall state of land-based bingo. The Bingo Association, for example, recently announced that its membership has now exceeded the 500 mark, while the trade body’s sister organisation the NBGA has committed to spending £900,000 on new technology to safeguard the sector. Furthermore, the Economic Secretary Sajid Javid has stated that the tax on land-based bingo would be reviewed annually as part of the Treasury’s overall tax review.
Churches Peacock exits Responsible Gambling Trust RESPONSIBLE GAMBLING
Fledgling digital association moves forward TRADE BODIES
The Responsible Gambling Trust has announced the departure of its director of fundraising, Karen Churches Peacock, after four and a half successful years. aren Churches Peacock, the erstwhile RGT director of K fundraising, is to leave the charity in September. Churches-Peacock was responsible for the development, implementation and management of communications and database systems that have been essential to the charity fundraising in excess of £24m since April 2009. Marc Etches,CEO,said:“Karen has been a much-valued member of our team and has contributed greatly to the charity’s success in raising a minimum of £5m each year to fund
he three day BALPPA summer conference at TChessington World Of
research, education and treatment services to minimise gambling-related harm. Her recent success in inspiring over forty people from a diverse range of businesses to participate in fundraising expeditions toAfrica in October 2013 (Kilimanjaro) and March 2014 (Sahara) are a testament to her contribution.” Churches Peacock
explained:“After much consideration, my husband and I have decided to move out of London later this year.” She added: “I am proud to have played a part in helping the charity increase its annual fundraising income year-onyear from £4.2m (April 2009) to £5.7m (May 2013). The Responsible Gambling Trust will begin recruiting for a new director of fundraising in July and remains committed to promoting and supporting the fundraising expeditions to Africa.
harting a momentous couple of years since being founded, the Digital Out-of-Home C Entertainment Network Association (DNA) has reached the milestone of 50 members. In its short lifespan, the DNA Association has attracted some leading names from the key areas of the out-of-home entertainment sector, comprising amusement, attractions, retail, hospitality, edutainment and leisure. The DNA Association’s founding chairman, Kevin Williams, stated:“Sega Amusements, Namco Entertainment Inc., LAI Games, UNIS and Raw Thrills are just some of the amusement corporations that have joined the DNA this year. Likewise, respected names such as Brunswick Bowling, Sound Leisure,Simworx,CreativeWorks and Dave & Buster’s from the attraction and hospitality areas of DOE sector are a few of the total that have added their names.”
Adventures concluded last month. The conference was hosted for the first time by BALPPA’s new CEO Paul Kelly and was aided by Lisa Wheatley, Chrissie Kirby and Kate Costin. As expected, the conference was attended by a healthy number of operators and trade members and delegate numbers were at their highest this year. The increase, contributed a large number of indoor play and activity centres associate members joining, as their own trade association was dissolved recently. A full itinerary of meetings and site visits saw attendees visit popular destinations such as Thorpe Park, Chessington World of Adventures, The Making of Harry Potter at Warner Brothers Studio in Leavesden and others. This year’s guest speaker, Shadow Tourism Minister Dan Jarvis, spoke about the need for the government to support the tourism and attractions industry, which is a significant contributor to the UK economy, representing 9 per cent of GDP. George McGregor from Interel, BALPPA’s official political lobbying agency, spoke of all the current lobbying done by them on the industry’s behalf. High on his agenda was “Cut Tourism VAT”. While on the other end of the spectrum, BALPPA is working with National Union of Teachers. To lobby the government against plans to alter the current school holiday schedule, which would see a reduction of school summer holidays and consequently would have a detrimental effect on the leisure industry.
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Amusements
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Dreamland appeal challenge approved
Adventure Island hails TripAdvisor praise
Armed arcade raider charged
Kids enjoy free amusement rides
The owners of Margate’s Dreamland amusement park have won the right to appeal against Thanet Council’s compulsory purchase of the site. Council leader Clive Hart said: “The appeal is obviously disappointing but it’s in the hands of the lawyers.”
Southend’s Adventure Island has celebrated its top 10 entry in the Amusement and Water Parks category of TripAdvisor’s Travellers’ Choice Awards 2013. Managing director Marc Miller said: “It is testimony to our excellent customer standards, which come from our superb team.”
A man has been charged over the armed robbery of Mr. G’s amusement arcade on the Isle of Sheppey. Gary Grannells, 25, is accused of being part of a three-man gang that forced staff to open the arcade’s safe and made off with around £3,000.
Dozens of visually-impaired schoolchildren from the Joseph Clarke School in London have enjoyed a day at Canvey’s Leisure Island Fun Park, after owner Scott Perry pledged to give them free rides every year. Headteacher Peter Falconbridge said: “It is an absolutely wonderful thing to do.”
Tesco plans bring pros and cons for Westward Ho!
NORMAN WALLIS: SEASIDE RESORTS MUST VALUE TRADITION
OPERATIONS
A new Tesco Express store would be an indicator of Westward Ho!’s revival says FEC operator John Martin. But he warns it would also be another sign of the amusement industry’s woes and damage local trade. Westward Ho! amusement arcade operator has expressed mixed emotions over the news that a Tesco Express could open near the seafront at his resort next year. John Martin, owner of Martins Amusements, said he could see arguments for and against proposals to purchase surplus space from Sunshine Amusements and convert it into a store. The plans have raised objections from several local businesses, who said the store’s location would take trade away from more central areas of Westward Ho! and damage their viability. Martin,an active figure in community matters,said he could see why they were upset,comparing the effect of Tesco on local traders to that of bookmakers and online gambling on seaside amusement arcades. He commented:“This is a very small village with two lovely convenience stores, a beautiful bakery and a beautiful butchers and they are well received. Tourism is essential for them - they need the
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JOHN MARTIN: MIXED FEELINGS OVER TESCO PLANS FOR WESTWARD HO!
summer season trade to be able to serve the local community throughout the remainder of the year.” He also said the probable closure of Sunshine Amusements as an FEC would sadden him: “They are taking an amusement arcade out, which I don’t like to see, even though it means one less competitor. It just emphasises the state of the industry where we are losing arcades left, right and centre because of effect of the Gambling Act and the competition from bookmakers and online gambling. It looks like
another nail in the coffin.” However, the arrival of Tesco would be another sign of the resort’s revival, he said:“Westward Ho! is up and coming.There has been a lot of new enhancements and investment in infrastructure, so to have aTesco coming here will help further the village’s profile. It shows the work that has been put into Westward Ho! is starting to pay off, with bigger name companies wanting to invest in it.” In recent yearsWestward Ho! has seen the redevelopment of its promenade and the opening of three new restaurants and a bar, with more in the pipeline. Martin said this had pro-
duced positive results for the resort’s regeneration and helped address the downturn experienced by many seaside towns nationwide in recent years. Despite his positivity, Martin did not think the new store would be beneficial for his business: “It won’t bring trade to me. People who shop at the new Tesco will park on the forecourt, buy their shopping and drive off again. They can park there for free, whereas if they went into town they either have to pay or run the gauntlet of the traffic warden.” Bev Coombe, owner of the Delica Devon deli in Westward Ho!, has started a‘Say No toTesco’campaign putting posters and petitions up around the resort. She intends to hand the petitions into Torridge District Council ifTesco submit a planning application. Coombe commented: “Summer is the only busy time and if Tesco are right on the beach people won’t walk up to this part of the village. People have been coming in signing the petition against the store and even holiday makers have said they are against it.”
Pleasureland boss warns against ‘blanding’ of seaside resorts SEASIDE RESORTS
he owner of Southport’s Pleasureland Tamusement park has urged traditional seaside towns not to discard their unique identities in an effort to chase investment and regeneration. Norman Wallis criticised what he called the “blanding” of Britain’s coastal resorts, saying it was leading many to move away from the heritage that made them such loved tourist destinations. Wallis, through company Dreamstorm International, took over the park in 2007 when its previous owner declared it unsustainable and has continued to invest and invigorate the 100-yearold attraction ever since. He commented: “More and more seaside towns are investing in a format that is not built for them. People don’t go to seaside towns for the experiences they want on a city break, so retail and residential developments aren’t the
solution to stimulating regeneration. “Seaside towns are different and the difference needs to be celebrated. It’s fine to have aspirations to upgrade facilities and infrastructure, but more shops and apartments, when so many are already empty, aren’t the answer.” Instead, Wallis said resorts should focus on their core offering: “The things that people still expect to find at seaside resorts are beaches, a pier, traditional amusement park rides and arcades, fish and chips, parks in bloom, outdoor entertainment spaces, great places to eat and drink and be entertained. “Our history sells, our heritage sells and certainly traditionally British experiences are highly valued, just not by us. Those who have concentrated on appropriate regeneration have seen their transformation work yield considerable success.”
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Leisure
TO COMMENT ON ANY ARTICLE
Email: al@sjc.co.uk
Obscure pub benefits from beach bar nomination
CHARITY
The industry was out in force recently as a record number of people attended Praesepe’s Football and Family Fun Day in Milton Keynes, helping to raise money for charity organisation CHIPS.
PUBS
Welsh pub’s footfall has flown up after A being named one of the
ore than 500 supporters cheered on 30 teams at the annual Praesepe Football and Family Fun Day in aid of charity partner, CHIPS. The event raised £15,000 for the charity organisation, which funds the purchase of bespoke powered wheelchairs for children unable to get help through the National Health Service. On the pitch, the men’s trophy was won by Olli Construction, with J Seamers and Son finishing as runners-up, while Beacon Bingo Lowestoft defeated RAL in the Plate
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world’s best beach bars. The Ty Coch Inn, in Porthdinllaen on the Llyn Peninsula, came third in a list of the world’s best beach bars, behind the Pelican Bar in Jamaica and Badeschiff in Berlin. The pub, which is inaccessible by car and when the tide is high, is the only bar in the small harbour. The Watering Hole in Perranporth, Cornwall, the gaming industry has reached number seven on contributed some £1m to the list, which was coma charity, which, as we piled by cheapflights.com. have seen transforms Landlord of the Ty Coch lives. This is a wonderful Inn Stuart MacMilllian, and heart warming whose family took on the achievement and one pub in 1968, said: “It was a that the industry should complete and utter surbe immensely proud of.” prise. I was told about a The date for the 2014 month ago, and since then Football and Fun Day all hell has broken loose. has been confirmed as It’s been in every major June 21. newspaper, I’ve been on TV and I spoke to Chris Evans on the radio.” The Ty Coch Inn was built as a vicarage in 1823 but has been a pub since 1842. MacMillian said since making the list there has been a huge surge in footfall. “We’ve had a lot of first timers in here today. We’ve had over 1,000 hits on our website. I’m starting to think I’m going to have to employ more staff! There is a buzz about it. Everyone is talking about it. If the weather stays like this it will have an amazing impact.”
Praesepe holds record football fundraiser competition. The women’s game was an all Cashino affair, with Area 11 managed by Eddie Dashja overcoming their colleagues from Area 4 led by Gill Clulow. Also attending the event was Ulrich useke, chairman of Merkur Gaming UK. Helping to demonstrate what the fundraising means was
18-year-old Jowita Vassillev who has Cerebral Palsy sufferer and is a recipient of one of the Praesepe-funded CHIPS’ mobility chairs. Ref lecting on the day Nick Harding, CEO of Praesepe, commented: “By any measure this represented a triumph, not just for my staff, in particular chief operating offi-
cer AGCs, Stephen Lawrence, who did a quite brilliant job organising the event, but also for the industry at large, which through its generous support has made the Praesepe Football and Family Fun Day into a key date on the industry’s social calendar. “It’s both amazing and humbling to know that
Young’s pubs launch free wi-fi PUBS
isitors to Young’s and Geronimo pubs are set to get free wi-fi, following a V new five-year partnership between Young and Co.’s Brewery and telecommunications group, BT. The new service will be rolled out to 140 pubs and bars in London and the south east over the next five months. Customers will be able to get online quickly with any wireless mobile device, tablet or PC. The deal comes as research conducted by BT and ICM has revealed that 87 per cent of consumers have accessed the internet whilst at an eating or drinking site, and 55 per cent accessed wi-fi using a smartphone, tablet or laptop in a food and beverage site. Andy Maynard, information systems manager for Youngs, said: “Increasing amounts of customers keep in touch with the office or hold work meetings at our
pubs during the day. “On evenings and weekends, visitors are catching up on the days’ goings on or keeping a check on the sports. Free wi-fi ticks the box on all counts and adds to the already social atmosphere.” Young’s will also receive wider communications services from BT Expedite, BT’s multichannel retail specialist business. BT will connect Young’s point of sale machines in the pubs to reduce operational costs and provide better, more flexible services to their customers, alongside superfast fibre broadband, voice communications services and a dedicated support desk for landlords. Just where this leaves the pub machines player is another question? Access to tablet and hand-held gaming through Wi-Fi may just serve as an additional threat to crucial pub income options.
US operator selects Embed INTERNATIONAL
S operator S&M Amusements has selected to install the Embed System at the new BigTop Arcade in Pigeon U Forge,Tennesse. S&M Amusements utilises Embed’s wireless debit card system for the cashless, ticketless operation of games, as well as Embed's Redemption Pro System to manage its prize redemption activity. The Big Top Arcade is a state-of-the-art, 4800 square foot arcade with 50 games. Later this month, a second Embed System will be installed at another Tennessee based location.
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Essential Guide to... Change Machines Break it down
Full service
Change machines play a major part in the automated cash handling sector and are found in various locations around the world, including amusement and gaming venues, parking lots, laundrettes, FECs and near vending machines.
The change machine sector is serviced by the Automatic Vending Association and the biennial AVEX Vending and Water Exhibition, which took place last month at the NEC Birmingham.
COMMENT
An added cash bonus? Change machines are as much a fixture of arcades as pushers and reel-based slots, and the latest range of changers are helping to keep cash moving around the gaming floor more efficiently than ever.
alex lee viewpoint he change machine genre has been an intrinsic part of the coinop sector for over 40 years. The level of speed, efficiency, functionality, reliability and security, which comes as standard nowadays, is to be expected, but is nonetheless impressive. Interestingly, while many would believe the change machine sector has altered little over the years, the latest models are helping to keep the cash moving around the gaming floor more efficiently than ever before. As with most - if not all - sectors of the UK coin-op industry, the customer lies at the centre of the evolution of change machines. Acceptance rates and speed are of prime importance here, not to mention reliability. After all, a broken change machine will interrupt the flow of visitors (and cash) across an estate - something no operator can afford. However, perhaps the most important element of change machines is the sheer level of convenience they pro-
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The essential guide to change machines 14 Coinslot JULY 19 - JULY 25, 2013
vide. Customer are more than happy to ‘break’ that £5, £10 or £20 note using a change machine. And when placed amid a bank of top-performing machines, the results will speak for themselves. From an operational perspective, change machines serve to fulfil a key function on any amusement or gaming floor, and this frees up front-facing staff to spend more time completing other tasks and focus on other aspects of customer service. Moreover, change machines have proven to be an extremely useful tool for operators when it comes to cash management. Acting as convenient reservoirs of coinage, the cash held within change machines can be used to fill the hoppers of other equipment across a venue, resulting in less trips to the bank. Of course, issues of security remain paramount. The criminal element will always be attracted to any machine whose sole purpose is the collection and distribution of cash. However, the latest generation of change machines include nothing but the best cash handling hardware, locking systems and anti-theft devices. Some have even been fitted with GPS tracking devices in the unlikely event someone attempts a forced removal. Hard cash lies at the heart of coin-op, and as long as this is the case, the humble change machine will continue as the engine room of the industry.
‘FLOOR STANDING’ Change Machines
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Essential Guide to ... Change Machines Sector Overview SWOT ANALYSIS Let’s cut to the chase - anything that encourages spending cash in arcades, and makes it easier for customers to do so, must be strongly considered. etting punters to actually step through the threshold of any arcade operation may well be considered as one of the toughest elements of the business, but keeping them there and getting them to part with their hardearned cash - is an altogether more challenging task. One major arrow in the operator’s bow, above and beyond having a varied and exciting arcade floor, is to offer a facility for customers to change down what they have in notes to coins. The omnipresent change machine offers just that. The coin-op sector has been served by change machines for more than four decades. These simple - yet hugely important - pieces of equipment have become an integral part of the arcade business. And while cashless systems continue to make inroads across certain sectors of the UK’s gaming and amusements industry, it is clear that cash is still king. New research indicates that the value of cash transactions in the UK jumped four per cent between 2011 and 2012, reaching £121bn last year. According to the Retail Fraud Study, sponsored by Volumatic, a UK-based manufacturer of intelligent cash handling equipment, and RGIS, a provider of inventory, supply chain and merchandising services, the increase was most obvious in the hospitality and retail sector where 58 per cent of all transactions were made by cash. The same study has pointed out that cash is also popular among retailers as it’s more cost efficient than processing electronic payments. Bank charges on debit and credit card payments amount to 9.3p and 33p per transaction respectively. A cash payment is cheaper to process at around 2.3p per transaction. Change machines are, and will long remain, vital components of arcades, FECs and AGCs, if the above statistics are anything to go by. The global trend of consumer payments made with physical money as opposed to electronic-based payment methods looks set to continue, since cash is predicted to be the prevalent payment method globally for the foreseeable future. Even the developed world, which is usually named as a leading region for electronic payments, has seen almost a nine per cent increase in the level of cash in circulation over the past three years. With ‘dwell time’ - and the knock-on effect of customers spending more money while they are on site, being a vital consideration for operators, change machines become a necessity rather than
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Access to cash and change is vital an option. It’s widely acknowledged by other sectors that they can keep customers on their premises longer, thereby increasing turnover and, importantly, profits and as soon as people become aware that operators have such a facility on offer it can attract more custom and build footfall. The rise of the cashless payments sector - with operators using in-house, preloaded debit card systems - has been well documented in these pages over recent months. And many have argued that the long-term future of equipment such as change machines will be called into question if cashless solutions continue to proliferate. However, the consensus today is that cash is here to stay. As with many sectors of UK coin-op, consumers dictate the flow of the industry. And until there comes a time when passing trade goes into full decline, equipment such as change machine are set to keep on facilitating the fun for years to come.
SWOT ANALYSIS CHANGE MACHINES STRENGTHS • Change machines are the ideal and most convenient way for customers to gain access to hard cash on the amusements and gaming floor • Changers free up staff time and enable them to focus on customer service and other tasks • Latest generation of changers utilise the most up-to-date security systems, providing peace of mind for the operator
OPPORTUNITIES • The sound of cash ‘travelling’ around an operation creates an upbeat atmosphere • Giving children a set amount of cash to spend at an arcade teaches them ‘the value of money’ at an early age, while having fun in the process • Bespoke promotions and advertising on change machines THREATS
WEAKNESSES • Any malfunction can have serious consequences on cashflow • Every change machine replaces a potentially high-earning amusement or gaming piece
• Change machines are attractive to thieves • Newly-minted coinage can render older models obsolete • Growth debit card and cashless gaming sector
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Time is money The latest generation of multifunctional change machines allow gaming staff to better focus on customer service. John Vallis, sales director of Suzo-Happ Group, explains. several reasons, change machines form a prominent part of our product “lineFor up. Suzo-Happ manufactures its own change machines and we also distribute for leading European manufacturers such as GeWeTe. Importantly, in addition to this we sell the parts that operators use as replacement items on change machines, such as note dispensers, hoppers and power supplies. With this in mind, Suzo is not solely concerned with the finished product.Although this is very important to us, the associated parts that we use to keep existing machines up and running are also key. With a wide range of change machines and related parts, Suzo can assist operators of all sizes.We cater to all budgets and help
venue owners obtain the right change machine to suit their individual needs. One of the main advantages change machines have over manned cash desks is, of course, staffing costs. However, we have also found that customers like to be able to self-serve as well.This is particularly the case with products such as GeWeTe’s Coin Recycler, which is one of our most popular units.If someone were to win £300 or £400, they can simply put the money in the Coin Recycler and take the notes out. It’s a completely anonymous and discrete system, and one that is particularly relevant for bigger jackpots, such as those in B3. Operationally, if you take bingo halls, for example, the Coin Recycler enables venue staff to focus more on customer service.
I think there probably is a desire for operators to look at alternatives to both cash-in and cash-out methods. One reason being security, and the second being cash flow. If you are not stuffing machines full of money in the hoppers ready to pay out, this frees up a lot of working capital that could be deployed elsewhere.Certainly where there are a lot of higher payout machines and bigger density then I do think it would benefit people in the long run. People are already experimenting with ticket-in, ticket-out and cash-in,ticket-out.Ultimately, it’s the players who are going to tell people whether it’s good or not. Change machines really do look after way service areas. They are extremely themselves. Many of our machines are out secure and reliable, and I think this is what in largely unattended sites such as motor- gives operators peace of mind.”
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Essential Guide to ... Change Machines Market Perspectives COASTAL OPERATIONS
A matter of convenience Christina Casey, owner of Cassino Leisure adult gaming centres in Bognor Regis, Worthing and Littlehampton, explains the benefits of her latest batch of change machines from Thomas. Business has picked up for Cassino Leisure since the New Year, and we are quietly optimistic. The initial good weather does tend to make us quieter due to the fact that people are out enjoying the sun. However, 90 per cent of our customers are locals, so what happens in the summer holidays is that our local customers go on holiday but holidaymakers replace them. So it’s pretty much yearround trade. We have always had Thomas change machines because they are so reliable, and the company’s customer service is exceptional. If we ever need a replacement part they are very reliable. Change machines do reduce staffing costs, but the main advantage is that they are much more convenient for the customer. Visitors to our venues don’t have to go up to the counter or find a member of staff every time they need change.”
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SUPPLIERS
Keeping costs low and security high
Part of the Change machines are set play a large part in making an amusement arcade run smoothly for the foreseeable future, fun of a according to Tom Clarke, director at JNC Sales. seaside at JNC we provide used change machines to the industry at very comarcade for petitive prices. We work with Thomas Automatics and are the distributor of “theHere Thomas 3004 QUE change machine. This manufacturer’s refurbished comes with a one-year warranty. The change machine sector makes up customers model a reasonable proportion of our business and, as we have over 10 years of experience in providing used change machines, this is why we put the research and is actually development into designing our new Slotto Change Machine which is a low price change machine in a market where second-hand change machines are having difficult to get hold of. We provide a complete range of change machines, but the Thomas change machines are the most popular, with the 3004 model standing out above the coins in rest, whether it is used 3004s or the 3004 QUE model. The Thomas 5001 and 5002 have also been sought after. The Slotto Change Machine, which their hand, Thomas was first shown at the EAG 2013, has had a successful first year and is proving to be the most cost effective alternative for our customers. Change machines must be highly secure as they can hold a significant so change amount of money in notes and pound coins. If there is a risk that the security could be compromised, the site machines will lose confidence in the change machine and may not use it to its full potential. The change machine also needs to be very reliable so the site has to are going spend as little time as possible on the machine. Some sites require change machines to payout to play a tokens, which is something that the staff at JNC are able to do. The most obvious advantage of a change big part in machine over a manned cash desk is that after the initial outlay, there are few ongoing costs. With making an staff, wages have to be paid which makes up a large expense to the arcade business. The cash desk will also take up a large area of floor space, amusemen which is precious in arcades as any wasted space can cost the site money. As change t arcade machines don’t take up a lot of space, it is possible to have a lot more of them, than actual run manned cash desks. With multiple change machines, there won’t be a queue and it will be less likely that customers are lost to smoothly competitor arcades. In sites, such as service stations, it is not for the viable to have a manned cash desk, so a change machine is the perfect solution, as this avoids the staff cost for just changing foreseeable up money. Looking ahead, I think there will be a future... very gradual move towards cashless sys-
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tems but there will always be people who want to use cash and therefore change machines are going to be essential. Unless all machines are upgraded to a cashless system, then they will require coins to play them. Part of the fun of a seaside arcade for customers is actually having coins in their hand, so change machines are going to play a big part in making an amusement arcade run smoothly for the foreseeable future.”
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Market Analysis MANUFACTURERS
Thomas change machines provide increased efficiencies and cost savings Change machines perform a range of duties for amusement and gaming operators. Nick Veitch, managing director of Thomas Automatics, explains how the latest generation of changers provide increased efficiencies and cost savings. oinslot: How is business faring for Thomas in 2013? Nick Veitch: The first half of the year has been very good for Thomas. I believe that our launch of the Quality Used Equipment (QUE) range of factory refurbished product has allowed our amusement clients to invest in their changers - often buying a mix of new and QUE machines to maximise their budgets, trading in their older product.
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CS: Coinslot covered the launch of PayStation at EAG. How would you gauge the response been to the product in the wake of the ExCeL show? NV: This has been a very exciting time for Thomas. Our developers have completed and launched the UK’s first home-grown ticket-station, changegiver, bill-breaker and cash-deposit machine - all in one flexible and modular package. UK installations continue and the system will next be shown at Leisure Industry Week. CS: What are the main advantages of change machines over, say, manned cash desks? NV:This is a key point. Change machines perform many great functions for the machine operator. Firstly, notes are securely validated - fraud risks are reduced compared to a busy staff member simply visually checking money in a kiosk. Secondly, all transactions are logged and recorded (remotely via internet with our PayStation range), giving a high level
ask any retailer - not just an amusement or gaming operator - and they will tell you that they never want to create any restriction or barrier to a customer, on impulse, taking cash from his or her pocket and spending it on something that attracts them. For this reason, we have positioned Thomas as the ‘CashCashless Interface’. We aim to expertly CS: What sets Thomas' products and securely handle the cash in an operapart from those of its competiation and integrate this with cashless tors? NV: Uniquely, Thomas has been design- systems in the site, such as our Thomasing, developing and manufacturing Pay cashless payout for AWPs. change-giving, ticketing and cash-handling machines in the UK for over four CS: What do you have planned for decades, from its base in Loughborough. We are committed to maximising this wonderful legacy - supporting the installed base estimated at 30,000+ machines, and investing significantly in new product developments that we know the industry wants.Through control of our own hardware and software we can be truly f lexible and are now engaged increasingly in customised applications for a multitude of customer projects of audit for the site owner. In addition, the interaction of staff with cash can be significantly reduced, while change, token and ticketing machines can reduce queues, cost less than manned desks to run and free up staff to focus on other customer interaction.
the remainder of 2013 and beyond? NV: We have a busy trade show season ahead, with Thomas product being displayed at LIW at NEC, the busy Euro Attractions Show in Paris, and the amusement and gaming show through our office in Bucharest - and that’s only September! New products continue to roll out, and next month we launch our outdoor range of Thomas Pantera change machines - our first ever IP-rated machines, specifically designed to work outside in amusement parks and attractions in all weathers - just in case the sun stops shining.
CS: What are your thoughts on cashless systems? Do you think these systems will continue to grow in popularity, or will there always be a need for change machines in the modern amusements sector? NV: Undoubtedly cashless transactions of all kinds continue to grow - both in number, and as a proportion of all transactions. Once there was technology to make cashless payments reliable, affordable and secure, then the need for customer convenience demanded it. For this reason, all new Thomas ticketing machines and token stations offer chip and pin payments, alongside note and coin options. But
Coinslot JULY 19 - JULY 25, 2013
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Essential Guide to ... C
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Market Analysis MOTORWAY SERVICE OPERATORS
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Coinslot JULY 19 - JULY 25, 2013
Keeping coins on site Change machines help save time and money for operators, according to Paul Comer, head of business development for Welcome Break. stablished more than 50 years ago, Welcome Break has grown to become one of the UK’s leading independent motorway service operators. The company currently operates 45 adult gaming centre areas across its 27 sites, many of which contain Coin Recyclers supplied by Suzo-Happ Group. “We deal with Suzo for all sorts of different pieces - from lighting to top boxes,” said Paul Comer, head of business development for Welcome Break,“And in terms of Coin Recyclers and change machines, we have been working with the company for around four and a half years.” According to Comer, the Coin Recyclers help add another customer service angle to the Welcome Break estate.“For us, as a business, the machines help because they keep the coins on site. This is ideal when it comes to refilling our gaming machines, as it means less time is spent obtaining change from the bank,” he said. “From a customer service perspective they are superb because you don’t necessarily need any interaction - the customer can just change their money
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themselves.This, in turn, frees up staff time and allows them to focus on customer service, and it also makes it more secure for us because all the cash is contained in a locked unit.” Commenting on whether the growth of cashless systems could ever make coin changers and currency recyclers obsolete, Comer said:“I think ticket-in, ticket-out is something to watch out for because it removes the hopper facility. However, operators have got to be careful that they don’t alienate those customers who are just looking to spend a couple of pounds. You can’t afford to not allow somebody to be put cash into the machines.” A WELCOME BREAK Welcome Break is the now one of the largest independent motorway service operators in the UK and has led the revolution in changing the motorway service sector. The company has been around for over 50 years and is now in locations across the UK. Welcome Break’s 4,500 team members serve more than 80m people who visit the company’s sites each year.
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Products SUZO-HAPP GROUP
THOMAS AUTOMATICS
Change is important Change machines remain an integral park of Suzo-Happ’s UK distribution operations. he latest Suzo-Happ Group product line up starts with the small, wallmounted Arcade Changer III which has proven to be popular with a single universal hopper and options of NV9 note validator or RM5 coin acceptor. Next up is the Maxi III changer, which again is wall mounted, has two universal hoppers and the options of NV9 or RM5 or both. Last,but by no means least,is the Maxi XL change machine,which made its debut at the EAG and ICE exhibitions in London at the start of 2012.This floor standing model has up to four hoppers with a large coin capacity, different options for coin and note validators and is finished in a sturdy and secure cabinet with lower storage area for extra coins.The change machine has an attractive top box and RGB LED Illumination to make it look more than ‘the big change machine in the corner’. There is also the option for an LCD screen with media player, which can be used to promote another part of the customers business, turning dead space into valuable advertising promotional space. All Suzo-Happ change machines are configurable to suit customers’ exact requirements. In addition to its own range, the company is the distributor for change machine specialist GeWeTe in Germany. The company’s John Vallis told B2B:“Over the past few years,our customers have become more and more focused on security, functionality,reliability and overall quality.The proliferation of B3 £500 Jackpot machines has created the demand for something which is more than just a change machine. Suzo-Happ and GeWeTe responded to the market and the coin recycler was launched.” “The coin recycler not only allows customers to change notes for coins, but also allows them to deposit their coins in bulk into the machine where they are counted and authenticated before dispensing the corresponding bank notes and coins back to the customer.” Vallis added:“Customers love them because they provide and instant and anonymous ‘change up’service for their winnings and operators love them because their staff can provide more in terms of customer service to their players and spend less time changing money.They also provide a secure and reliable environment in which they can recycle the cash in the premises and cut down on administrative duties and banking costs.”
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PayStation leads the way No matter what size of operation you run, there is a Thomas machine to suit your needs. homas Automatics provides straightforward, uncomplicated change-giving solutions for gaming operators. TThe company has been designing and building specialist change-giving machines, payment systems and cash handling products in the UK for over 40 years, and leading the Thomas range is the digital driving force, PayStation. The new touchscreen enabled, fully networked machine is ideal for larger gaming organisations and multi-site operations. PayStation provides a multi-function coin changer, bill-breaker, bulk-coin up-changer and ticket redemption device with three coin and three note payouts. Nick Veitch, managing director of Thomas, said: “Uniquely, PayStation is designed and manufactured in the UK and offers one of the most powerful cashhandling solutions for gaming operations in the marketplace today. Flexible and easily customised to suit individual requirements it is exciting to see PayStation now being rolled out across the country.” For smaller gaming operations Thomas offers a range of simple, flexible change machines that provide dependable solutions for change-giving and token dispensing, including the latest ‘dry-change’ with full outdoor IP56 rating for external use come rain or shine. Sales manager Tim Doyle added: “The major advantage that Thomas enjoys is being a UK-based manufacturer. We create our own software, build our own products and install, service and maintain our huge installed base of Thomas product. Our products can increasingly be configured and customised to perfectly suit operators’ needs.” The Thomas after-sales team recently added two new engineers to ensure nationwide coverage. London-based Will Gibson and Loughborough-based, James Hanrahan both joined Thomas field-service earlier this year and are permanently on call to support the Thomas installed site, which is estimated to exceed 30,000 machines. Coinslot JULY 19 - JULY 25, 2013
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Essential Guide to ...
MARKETPLACE
Change Machines
B2B Amusements
Products
SKATE AIR HOC
B2B Arcade Games
KEY
JNC SALES
Reliability is key JNC Sales offers a wide range of new and used change machines at competitive prices. s the official distributor of the Thomas 3004 QUE, JNC Sales knows the importance of having good, reliable change machines in order to maximise the takings of the site. “The importance of change machines can’t be understated, as without change machines customers won’t have the change to play the machines,” said JNC’s John Jennings.“Large queues at change machines or the cash desk will only have a negative impact on the takings of the site.” The Thomas 3004 QUE is a cost effective alternative to a new change machine.The 3004 QUE is fully refurbished by Thomas and comes with a 12-month manufacturer warranty.Thomas is renowned for a great quality of build and their refurbishing is of an equally high standard. In addition, JNC also offers a wide range of used change machines at extremely competitive prices.“The Thomas 5001 and 5002 machines have retained their value and are selling at £1,795,” Jennings said.“The specialist change machine engineering at JNC is of a high standard and we have been providing change machines into the UK and overseas markets for over 20 years. “Using the expertise at JNC, we have developed a 2p change machine that fulfils all the requirements and is only £995.This provides a great alternative change machine without breaking the bank. These have been successfully site tested through the start of 2013 and are built in an Astra Slotto cabinet. Jennings added:“The coin capacity is £300 (15,000 coins), and the visibility of the coins in the top of the cabinet (behind bulletproof polycarbonate) is very appealing to customers. The machines have attractive graphics and stickers making it clear to customers where their nearest change machine is located. This change machine is also available with a note acceptor for note to £1 and coin to 2p/10p.” Other used change machines available from JNC include ScottTodd EL2, Gee Wee Tee, Change Points as well as small wallmount changers that start at only £395.
A
Coinslot JULY 19 - JULY 25, 2013
CALL NOW - 01843 866464
Harry Levy Amusement Contractor Ltd Tel: +44 (0)1843 866464 | Fax: +44 (0)1843 860144 Email: sales@harry-levy-amusements.com | Web: www.harry-levy-amusement.com
JNC SALES
“Let’s talk about it” Vast ranges of AWPs, SWPs, Drivers, Simulators, Sit-downs and amusement equipment www.jnc-sales.co.uk sales@jnc-sales.co.uk Tel: 0117 9382552 Fax: 0117 9382218 Aftersales Tel: 0117 9382225
Width = 960mm Height = 710mm Depth = 220mm
Use as often as you wish Great Value for Money £249.00 + vat For more information & sales contact TEL: 0191 4187158 WEB: www.playtronics-solutions.co.uk EMAIL: aimi.morgan@playprint.co.uk
jcrompton@namco.co.uk
www.namco.co.uk
B2B Arcade Crane Services
B2B Carpets & Flooring
www.antrimcarpets.com
www.thewon.co.uk
info@antrimcarpets.com
B2B Bingo
B2B Change Machines
sales@leisure-electronics.co.uk www.leisure-electronics.co.uk
To subscribe please call Sarah Haworth on 01204 396 397
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Listings Leicester Square’s Vue Cinema sold International property investment manager Cordea Savills has purchased the Vue Cinema in London’s Leicester Square for £23.46m on behalf of a UK pension fund client. The asset is the first to be purchased as part of a new mandate of £100m to be invested in properties with retail prices index or fixed rental increases.
The UK tourism industry is at the forefront of the UK’s economy recovery. It has generated a third of all new jobs that have been created in the UK over the last three years. TOURISM ALLIANCE CHAIRMAN MICHAEL HIRST OBE ON THE GOVERNMENT’S ANNOUNCEMENT THAT TOURISM FUNDING IS NOT TO BE CUT FURTHER.
APPOINTMENTS
LOGISTICS
On the road In the first of a series of interviews with service drivers, E-Service’s Eddie Miller discusses local conditions and industry trends in the north of England and Scotland.
-Service van drivers visit all sizes of arcade and operator throughout the country, delivering parts and accessories to keep machines up and running and taking cash. Commenting on current market conditions, Leeds-based Eddie Miller, who covers the north of England and Scotland for the company, said: “At the moment, Scotland seems to be very busy. The start of this year seems to have been buoyant here, and before the May Bank Holiday temperatures reached 24 degrees, which is almost tropical and must have boosted trade!” Miller added: “Other areas of my patch have been difficult, and I totally appreciate my customers’ pressures in these trying times. However, E-Service will continue to contact and support all clients, whatever the size, on a weekly basis.” Miller said he has witnessed signifi-
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cant growth in business since he joined E-Service in 2010, following a career in retail management. “Our business has grown steadily by word of mouth,” he commented. “Customers, no matter how large or small, know we will be there on the same day each week. They can also save a fortune on deliveries - up to £15 or £20 for two power supplies when a carrier charges by weight - whereas we don’t charge a penny.” Managing the van run to keep deliveries on schedule each week involves careful planning. “I prepare each evening ready for the following day, so that I can set off early to miss the traffic,” Miller said. “On really busy days it has been known for me to leave at 4am. “Pool cloth, cleaning materials and LED lights are selling very well at the moment, and we are managing significant demand for upgrades to accept the new 5p and 10p coins.”
MARY RANCE ELECTED AS TOURISM ALLIANCE CHAIRMAN ary Rance has been elected as the new chairman of the Tourism M Alliance, the tourism industry’s umbrella body, representing over 50 organisations. Rance, the CEO of UKinbound, succeeds Michael Hirst, chairman of the business visits and events partnership. “This is a very important period for the UK tourism industry,” she said. “The Olympics showcased the best that Britain has to offer and considerably raised our profile as both a domestic and international destination of choice. “However, to maximise tourism-related growth and employment for the UK economy the industry and government have to work together to reduce regulatory burden, facilitate visa applications, reduce VAT and reform Air Passenger Duty.”
ACQUISITION EC EXTENDS CRANE ACQUISITION REVIEW European Commission has its initial review period to rule Ton heextended Crane Company’s planned acquisi-
UK attractions on the up Visits to UK tourist attractions continued to increase, new figures suggest. According to the latest data from Research and Markets, attraction visits totalled 232m in 2011, up 7.3 per cent on the previous year.
ing potential remedies that would affect less than 10 per cent of the aggregate sales of the combined businesses. The company remains hopeful that these issues will be favourably resolved in the initial review period.
MOTION RIDES BUTLINS INSTALLS XD THEATRE summer, visitors to Butlins Minecan experience a thrilling advenTturehishead on the all-new XD Theatre 6D motion ride. Supplied by Sega Amusements Europe, the 6D motion theatre by leading manufacturer Triotech, is a state-of-the art attraction that combines the latest special FX technology, immersive stereoscopic imaging, realistic motion with up to 2Gs of acceleration and seats that create 400 movements per second. Justin Burke, general manager at Sega, commented: “It’s important to offer visitors with something different. The XD Theatre is just that ‘different’ and gives the operator a unique attraction to draw people in. The motion platforms are so versatile, and there is no need for any major construction. Thus making it perfect for small and large operators to take advantage of this products power to attract visitors.”
tion of MEI Conlux from July 5 to July 19, following proposals submitted by Crane to address antitrust concerns. The company, which owns the CashCode and Money Controls cash handling brands, stated that the commission is focused on two product lines in the European market, and it was engaged in discussions with the commission regardCoinslot JULY 19 - JULY 25, 2013
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MARKETPLACE
B2B Change Machines
B2B Gaming Machines
“Great range of Change Machines available”
Listings RECRUITMENT NEW OPPORTUNITIES AT JPM
Tel: 020 8391 7700 Fax: 020 8391 7760 Email: sales@suzohapp.co.uk www.suzohapp.co.uk
B2B Finance
MAY THE BIRDS BE WITH YOU!
International is currently looking he saga continues with Whitehouse for software engineers and Leisure, as the company launches JgamePM T testers to join the comnew characters from the Angry Birds Star pany. “If you have experience with multi-market products and think you have what it takes to stand out from the crowd then please send us your CV as soon as possible,” JPM said.
Amusement and Gaming Equipment Finance with Rates from 3.1%
BINGO OPPORTUNITY IN BERKSHIRE
Immediate Funds Available 98% Acceptance Rate
itz Bingo in Wokingham, Berkshire, is currently seeking a new bingo club R manager. According to the company, previous bingo club experience is essential. “A hands-on approach is required and strong promotional and people skills will be rewarded,” Ritz said.
Tel: 0844 800 88 25 info@portmanassetfinance.co.uk www.portmanassetfinance.co.uk
PUSHERS B2B Football Tables THE HIGHEST EARNING
PLUSH
RUNNING LIKE CLOCKWORK
POOL AIR HOCKEY FOOTBALL TABLES
lockwork Oranges, the latest Harry Levy eight-player hex pusher distribC uted by JNC Sales, has proved to be a
T 024 7646 1234 F 024 7646 4433
SALES@SAMLEISURE.CO.UK sales@samleisure.co.uk WWW.SAMLEISURE.CO.UK www.samleisure.co.uk
B2B Gaming Machines
www.rlms-sales.com sales@rlms-sales.com
B2B Juke Box Specialists
www.amgleisure.co.uk kim@arionmusic.co.uk
Next week’s feature is Security To advertise, please call Kathryn on
01204 396397 Coinslot JULY 19 - JULY 25, 2013
great success in a number of locations. According to JNC, the eye-catching bright orange design and distinctive attract sounds has proved irresistible with the full range of pusher customers. The fast feed, flat bed pusher is the latest in a long line of successful and high taking pushers that have been developed by Harry Levy. The ticket option adds to the game play of the machine with a feature on the top box indicating the tickets won which makes it stand out from other pushers in this category.
Wars franchise. The super soft gift quality plush toys are available in six-, eightand 16-inch sizes. Characters include Luke, Storm Trooper, Leia, Darth, Han Solo, C3PO, Yoda, Chewy and Obi Wan.
DISTRIBUTORS AMG HELPS RAISE £1,005 FOR MENINGITIS TRUST ast week, AMG visited the Newark offices of Reflex Gaming to present a Lcheque for £1005, which had been raised at last month’s company golf day in aid of the Meningitis Trust. The presentation was made to Quentin Stott, who along with his wife Surj still raise funds tirelessly on behalf of Meningitis UK in memory of their little boy Dylan who died of the disease aged just 21 months. “It has been a tradition that during the AMG Golf Day we support Meningitis UK, a charity that is particularly close to our hearts,” said Terry Farr, whose own son was also affected by the disease as a child. “I would like to thank all those who gave so generously during our golf and open days this year.” “Thank you to AMG and all their guests for this cheque,” said Stott.
EVENTS SECURITY EVENT CONFIRMED he Total Security Summit will be held TMarch 17-18, 2014 at the Radisson Blu Hotel, London Stanstead. The event aims to bring together security professionals and key industry solution providers to discuss the latest technologies and innovations in focused face-to-face meetings and networking opportunities.
2325-p25-Products:Coinslot NEW
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MARKETPLACE
B2B Juke Box Specialists
B2B Skill Ball Deluxe
Your one-stop shop 4 music sales@nsmmusic.com tel 0113 271 3708
B2B Soft Toys & Redemption
SOUNDNET THE NO.1 MUSIC SERVICE YOU CAN DEPEND ON MAKE THE MOST OF YOUR JUKEBOXES CALL US NOW ON 020 7644 8888
Products Keeping players happy
Coming of age
Bank Raid has been a strong performer for Reflex Gaming, producing high levels of income from the bingo and AGC sector. With ÂŁ5 jackpot and 10p and 20p dual stake, the activity and frequency of wins has aided its success.
The Crompton’s Coaster is a two-player modular pusher that can be linked together to form two, four, six or eight player combinations to suit available space. They can be arranged to create a central island, or lined up along a wall.
FEATURE-RICH GAMING
BIG SCORE
www.soundnet.net
B2B Spares
B2B Kiddie Rides
*The only OfďŹ cial Cromptons Machines Spares supplier*
www.cromptons-spares.co.uk ...our business is child’s play!
Battery Cars & Bumper Boats www.worldofrides.com
For Spares, Refurbishments, Repairs and Special Offers call Matt or Terri on 01843 593335 For FREE technical support call Steve or Hugh on: 01843 593353 Email: spares@cromptons.com Fax: 01843 588043
B2B Marketing Get great PR from the industry experts
S&J communications
For a quote call Chris Jones +44 (0)1273 699900 ! # """ !
gaming | betting | gambling
B2B Pool Tables & Accessories
Distributor of snooker and pool accessories and manufacturers of genuine Superleague tables and spares.
Telephone
MONOPOLY REEL ESTATE BELL-FRUIT GAMES
ell-Fruit Games is continuing its strategy of bringing leading licensed B Category C gaming products to the UK market through the launch of Monopoly Reel Estate. Presented in the Eclipse cabinet, this new title draws on all the vastly familiar and widely popular appeal of Monopoly with a few twists and turns added in to maximise player appeal. The Reel Estate super feature can be accessed when players collect three ‘Mr Monopoly’ characters. And by adding a further two they can gain entry into the ‘Super Reel Estate’ feature.
GIANT AIR HOCKEY SAM LEISURE
iant Air Hockey from SAM Leisure is a four-player machine with a large G 4.6sq.m playfield that opens up all sorts of tactical game play. The precision-engineered top rail delivers the loudest ‘ping’ and also angles the puck for a safer game. An added safety screen and extra wide side protection safeguards even the most enthusiastic players. Internal lighting illuminates the play and the overhead scoreboard is highly visible from all angles and in permanent attract mode.
01952 586226 Coinslot JULY 19 - JULY 25, 2013
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Sponsored by
Analysis
NOVOMATIC LEADS, OTHERS FOLLOW
CATEGORYC (£1/£70 Max.)
CATEGORYB3 (£1/£500 Max.)
FILMCHARTS
Single site
AGCs
UK Box Office Chart
This Last Week Week Name / Manufacturer
This Last Week Week Name / Manufacturer
This Last Week Week Name
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
2 1 3 4 5 9 6 7 8 10
Monster Money QPS DOND Bankers Offer BFG DOND Double Chance BFG Snow White & the Seven Tenners REF DOND Golden Game BFG Monopoly Millionaires Row BFG Alice Through the Looking Glass REF DOND Triple BFG Karate Quid QPS DOND Take a Chance BFG
1 2 4 5 8 7
King of Slots Blueprint TS 22 Project Triple 8 Barcrest Rainbow Riches Community Cash Barcrest Magic Lotto 2 Novomatics Mega Bars Big Hit Project Rainbow King Astra Lady Luck Reflex Jackpot King Project Triple 7 Barcrest
NOW YOU SEE ME
1 3 2 4 9
Despicable Me 2 Now You See Me The Internship World War Z Man of Steel This Is The End The Bling Ring Lootera Singam II Behind the Candelabra
Based on data supplied by a representative number of UK sites Supplied by RLMS Sales
MUSICCHARTS
Taken from a representative number of sites around the UK Supplied by national operator
CATEGORYD (10p/£5 Max.) AGCs
FEC - family
This Last Week Week Name / Manufacturer
This Last Week Week Name / Manufacturer
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
4 1 10 -
X3000 Multigame Amatic Magic Games 3 Novomatic Triple 7 (GP1) SG Gaming Magic Games 3 (s/d) Novomatic World of Poker Project T7 Encore (GP1) SG Gaming DOND Bankers Bonus BFG Magic Games 2 Novomatic Bullion Bars Arena Astra Bar X Extreme Electrocoin
Based on data from a minimum of 10 locations. Supplied by Praesepe
FEC - adult This Last Week Week Name / Manufacturer
1 2 3 4 5 6 7 8 9 10
1 2 8 4 5 6 7 3 9 10
Free Play 70 Project Rainbow Riches Party Barcrest Win Wall Astra Hot Spots Astra Pure Gold Astra Rainbow Riches Party Barcrest Clockwork Oranges Empire Magic Games U/R Novomatic Party Time Arena (4 Player) Astra Party Games (4 Player) Astra
1 2 3 4 5 6 7 8 9 -
UK Jukebox Chart http://www.sound net.net/ www.soundnet.net
Party Games (4 Player) Astra Rainbow Riches (3 Player) Empire Party Time (3 Player) Astra Craic in Fun (3 Player) Barcrest Adders And Ladders (4 Player) Vivid Gold Rush Stampede (4 Player) Barcrest DOND (3 Player) Bellfruit Party Time Arena (4 Player) Astra Party Time Classic (3 Player) Astra Monoply (4 Player) Mazooma
JAY-Z: MAGNA CARTA HOLY GRAIL
Alice Through the Looking Glass Reflex Casino Crazy Open the Box JPM Cops Streetwise BFG Fireball Storm Paymaker Reflex
Blurred Lines Robin Thicke feat. T.I. & Pharrell La La La Naughty Boy feat. Sam Smith Get Lucky Daft Punk feat. Pharrell Williams Let Her Go Passenger Dear Darlin Olly Murs Waiting All Night Rudimental feat. Ella Eyre I Love It Icona Pop Play Hard David Guetta feat. Ne-Yo & Akon Bang Bang Will.I.Am Love Me Again John Newman
1 2 3 4 5 6 7 8 9 10
5 7 2 1 3 9 10 4 13
Magna Carta Holy Grail Jay-Z Time Rod Stewart All The Little Lights Passenger To Be Loved Michael Buble Babel Mumford & Sons Long Way Down Tom Odell Home Rudimental Unorthodox Jukebox Bruno Mars Jake Bugg Jake Bugg Random Access Memories Daft Punk
Downloads This Last Week Week Name / Manufacturer
Based on data from representative sites. Supplied by sector professional
Based on data from four sites Amusement Equipment Co Ltd
S INGROSSO/T TRASH/ J MARTIN: RELOAD
Coinslot JULY 19 - JULY 25, 2013
1 2 3 4 5 6 7 8 10 -
This Last WeekWeek Name
This Last Week Week Name / Manufacturer
1 4 3
1 2 3 4 5 6 7 8 9 10
Albums
Members clubs 1 2 3 4 5
This Last Week Week Name
Based on data supplied by Soundnet
Based on data from four sites Amusement Equipment Co Ltd
CATEGORYB4 (£1/£250 Max)
Highest Earning Tracks on Sound Leisure jukeboxes
1 2 3 4 5 6 7 8 9 10
3 1 2 4 5 6 8 10
Blurred Lines Naughty Boy ft Sam Smith Love Me Again John Newman I Love It Icona Pop ft Charli XCX Reload S Ingrosso/T Trash/J Martin Bang Bang Will I Am La La La Naughty Boy ft Sam Smith BrokenHearted Lawson ft Bob Let Her Go Passenger The Other Side Jason Derulo Get Lucky Daft Punk ft Pharrell Williams
Classified
Crown Direct Cricklewood JNC Sales Recruitment
27 27 29 29
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To advertise: Contact Kathryn Norris on 01204 396 397
Wanted
For Sale
WANTED WANTED CMS CHAMELEON Any jackpot Any condition Good prices paid
VIDEO EQUIPMENT DRIVERS, GUN games etc
Telephone
Tel: 07813 834331
WANTED TICKET EATER
FOR SALE Video Games Fast & Furious Twin .................£2295 Ferrari 355 Twin .......................£2295
Pushers / Cranes Arabian Gold 6pl straight 10p ..£3995 Pirates Treasure 6pl straight 10p.. £995 Pacman Ball 10p........................£995 EX1 Crane Single .....................£1695
BEST PRICES PAID
Manx TT Twin (x2) ..............£1195 each
01179382552
Ocean Hunter DLX......................£995
SWP
Time Crisis 3 DLX Twin ............£1895
Open ‘Black’ (x2)........................£295 Pool Pocket Fortunes .................£100
New & Used Machine Prices
Time Crisis 2 Twin......................£750
07973 188493
Year 2000 onwards Email: videotronicsuk@gmail.com www.videotronicsuk.com
For Sale
Cat B3 £2 Stake
T8 VEGAS PARTY KING OF SLOTS SLANT CASINO KING TS22 KING OF SLOTS VISION BIG PARTY 500 A-SERVE CASINO KING SLANT BIG HIT MEGA BAR SLANT JACKPOT KING JACKPOT 500 GIANT JACKPOTS
£7,995 £7,795 £7,495 £6,995 £6,995 £6,495 £3,995 £2,495 £995 £995
Cranes E CLAW 900 TWIN E CLAW COSMIC
£8,995 £4,995
Multiplayer Gaming RAINBOW PARTY T7 3 PLY BULLION BARS 3 PLY COM CRAIC IN FUN 3 PLY BANK RAID 3 PLY
£14,495 £9,995 £8,495 £7,495
Pushers ROCK N REELS TICKET £18,495 RAINBOW PARTY TICKET £17,245 ROCKIN N ROLLIN COIN £15,995 SHOOT TO WIN £8,995 BIG PRIZE WINNER £6,995
Pool
Final Furlong 2 Twin ................£1195
7’ x 4’ Trad/Imperial/Ascot .....£350 each (Several available)
Let’s Go Jungle DLX .................£2995
Alpine Racer 2 DLX ....................£750 Kick It Pro DLX ...........................£750 Virtua Striker Twin Seat Naomi Megalo DLX ..£150
Prize
KEY MASTER BARBER CUT LITE
Sega Rally 2 Twin.....................£1895
Virtua Striker 3 U/R Naomi.........£150 Virtua Tennis U/R Naomi ............£150
£3,495 £1,495
Fatal Judgement Silent Scope U/R .£100 Tekken 3 U/R .............................£100
Redemption RAINBOW RACING £19,995 CONNECT 4 £11,795 SPIN OUT £9,995 RAINBOW SHOOT TO WIN £8,995 HARPOON LAGOON £7,995 TEMPLE RUN £6,995 ROLLER COASTER ROLL £6,995 DOODLE JUMP £6,495 MONSTER DROP SINGLE £6,495 X-TERMINATOR 3 PLY £5,995 MILK JUG TOSS £5,995 KLOBBER THE ROBBER £2,995 DOLPHIN SHOW £1,995
Gauntlet Legends U/R ..................£75
Call MIKE 07980 679961
Club Red Hot 6 (x2) ......................£195 each Big Deal .......................................£75 Ceasers Palace ............................ £75
Misc Shocker (Electric Chair) .............£995 Van Gogh Studio ........................£750 Neoprint Photo Sticker Machine....£100 Security Cabinets (x3)..........£250 each for Fruit Machines
ALL PRICES SUBJECT TO VAT NO SENSIBLE OFFERS REFUSED PLEASE CALL MIKE 07802 873165 OR GAVIN 07956 549389
THIS WEEKS STAR BUY GALACTIX REDEMPTION ONLY
£1,995 +VAT
All prices subject to VAT and Carriage
gaming...and so much more!
VDOHV#FURZQGLUHFW FR XN
VDOHV#GHLWKOHLVXUH FRP
For Recruitment please see Page 29
WANTED TRIPLE 7’S B3
WANTED SUPERBIKES TWIN
BEST PRICES PAID
BEST PRICES PAID
01179382552
01179382552 Coinslot JULY 19 - JULY 25, 2013
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More than just a leading publisher
Consulting Corporate Identity Creative Marketing Crisis Management Design Events Exhibition Marketing
GB Media Marketing Services provides a complete communications service. With a management team boasting decades of international industry experience, GB Media is the only company of its type in the gambling space, employing teams of designers, marketers, journalists and business development executives.
For more information please call John Sullivan +44 (0) 1204 396 397 or email jsullivan@gbmedia.eu
Market Research Public Relations Publishing Social Media Video gbmedia.eu Coinslot JULY 19 - JULY 25, 2013
SU SAMM LE ER
JNC SALES NESSIE DINOSAUR .......................... WAS ÂŁ995 ........... NOW ÂŁ895 SESAME ST. BIG BIRD TRAIN ............ WAS ÂŁ1195 ........... NOW ÂŁ995 FUN BUS ............................................... WAS ÂŁ1195 ........... NOW ÂŁ995 GREEN COLIN BUS ................................ WAS ÂŁ1195 ........... NOW ÂŁ995 FORKLIFT.............................................. WAS ÂŁ1295 ........... NOW ÂŁ995 MAGIC PLAY CAR ................................. WAS ÂŁ1195 ......... NOW ÂŁ1095 TWEENIES (SPACE SHIP) ...................... WAS ÂŁ1195 ......... NOW ÂŁ1095 FERRARI YELLOW ................................. WAS ÂŁ1395 ......... NOW ÂŁ1295 FIMBLES............................................... WAS ÂŁ1595 ......... NOW ÂŁ1295 WRC YELLOW SPORTS CAR................... WAS ÂŁ1595 ......... NOW ÂŁ1495 HOVERCRAFT ........................................ WAS ÂŁ1695 ......... NOW ÂŁ1495 MR BUGGY KIDDIE RIDE........................ WAS ÂŁ1995 ......... NOW ÂŁ1795 FALGAS MAGNUM CAR ......................... WAS ÂŁ2195 ......... NOW ÂŁ1995 TREASURE KART................................... WAS ÂŁ2695 ......... NOW ÂŁ2495 KIDDIE MOTO EX DEMO ........................ WAS ÂŁ2595 ......... NOW ÂŁ2495 TARGET ZERO NEW ............................... WAS ÂŁ2595 ......... NOW ÂŁ2495 PUPPYLAND USED ................................ WAS ÂŁ3195 ......... NOW ÂŁ2995 KIDDIE PIRATE USED ............................ WAS ÂŁ3395 ......... NOW ÂŁ3295
W
NE
W
NE
UNIT 1, CCT BUILDINGS, GREENSPLOTT ROAD, CHITTENING TRADING ESTATE, AVONMOUTH, BRISTOL. BS11 0YB 777° ‡- -° "°1 ÊUÊ- -J ‡- -° "°1
TEL: 0117 9382552 AFTERSALES TEL: 0117 9382225
CHALLENGER 1PLY ........................... ÂŁ895 PRESAS PRIZE EVERYTIME ............... ÂŁ895 OCTOPUS .......................................... ÂŁ995 PREMIER 2PLY ................................. ÂŁ995 SUPER HOOPLA ................................ ÂŁ995 DOUBLE PLAY 1PLY .......................... ÂŁ995 CASH CASINO 1 PLY ......................... ÂŁ995 HARRY LEVY LUCKY CRANE .............. ÂŁ995 PREMIER JUMBO 1PLY..................... ÂŁ995 BUBBLE PARADISE ......................... ÂŁ1095 TICKET AVALANCHE........................ ÂŁ1095 COOL AGE ....................................... ÂŁ1195 DOLPHIN GIANT 2PLY ..................... ÂŁ1195 TELEPHONE PET CRANES................ ÂŁ1195 MEGA COSMIC 1PLY ....................... ÂŁ1195 MEGA CRANE 2PLY......................... ÂŁ1295 IM A PRIZE GET ME OUTTA HERE 1PLY .... ÂŁ1395 X FACTOR 2PLY .............................. ÂŁ1495 KING HOUSE CRANE........................ ÂŁ1495 ELAUT GOAL FOOTBALL CRANE....... ÂŁ1750 BIG ONE MK 1................................. ÂŁ1995 EX1 CRANE ..................................... ÂŁ2995
1PLY PUSHERS CASINO WINNER 10P 1PLY ............... ÂŁ995 JIVE MONEY 10/ÂŁ5 AWP PUSHER 1PLY.... ÂŁ995 HANIWA DE GO 10P 1PLY ................. ÂŁ995 MAGIC 7 10P 1PLY ........................... ÂŁ995 FULL HOUSE 10P 1PLY ..................... ÂŁ995 CASINO POKER 10P 1PLY ................. ÂŁ995 PACMAN BALL 2P 1PLY.................. ÂŁ1295
VARIOUS PUSHERS STRICTLY ROCK & ROLL - HEX 8PLY ... £3995 SUPER BAR X – HEX 6PLY .............. £3745 SALSA - HEX 8PLY ......................... £2995 FUN FAIR - WALL 3PLY ................... £2945 PIRATES TREASURE - WALL 3PLY .. £2495 ROCK N ROLL 2 - HEX 6PLY ............ £2495 CAROUSEL - WALL 3PLY ................. £2495 SPINNA WINNA - WALL 3PLY.......... £2495 PARTY TIME - WALL 3PLY .............. £2145 CRAZY FRUITS - HEX 8PLY ............. £1995 PINK PANTHER - HEX 8PLY ............ £1995 ORBITOR - HEX 8PLY ...................... £1595
2/54% s -//. 2)6%2 s (!009 $!93 "!2 8 0, s -/./0/,9 s #!2 7!3( #)2#53 #)2#53 s */,,9 /,,)%3 #!2)""%!. '/,$ 0, 7!,, s !2!")!. '/,$
FOR FULL STOCK LIST OF VIDEO, REDEMPTION, PUSHERS, DANCE MACHINES, KIDDIE RIDES, BASKETBALL, BOXERS, CRANES, PINTABLES AND ALL FRUITS, PLEASE CONTACT 01179 382552
Recruitment
To Advertise
Deputy Manger required for our busy club in Coatbridge, Scotland. contact Kathryn Norris
s Vacancy exists for an enthusiastic Deputy Manager to join our famous Scottish Club, s With great opportunities to progress in this rapidly expanding company.
on 01204 396 397
s Top salary and Bonus Scheme to the successful candidate. Apply in strict conďŹ dence to Steve Pidgeon, Area Manager. Please send a copy of your current CV to StephenPidgeon@Club3000.org.uk or for more information please call 02920 694 321
Best of British To subscribe, email:shaworth@gbmedia.eu or asullivan@gbmedia.eu
01204 396 397
A well established leisure company have the following vacancy based in Surrey.
SERVICE ENGINEER THORPE PARK We have a vacancy for a Service Engineer to maintain and service a wide range of amusement and coin operated equipment at our operation in Thorpe Park. Applicants should be hands on and have experience in the repair and preventative maintenance of the full range of modern amusement equipment, including AWP’s, pushers, videos, redemption, cranes and ancillary equipment. Competitive salary offered depending on experience. Please write to Julie Rogerson, Personnel Manager, H B Leisure Ltd, 82 Mostyn Street, Llandudno, LL30 2SB or email recruitment@hbleisure.co.uk
www.hbleisure.co.uk
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Comment Make the most of the weather
“
“Strike while the iron’s hot!
alex lee comment or someone whose default setting is ‘miserable’, I have to admit that when the sun comes out I do crack a smile once in a while. While this isn’t altogether pleasant, if nothing else it reflects the mood of the nation. When it’s sunny,people come out in their droves and when they come out in their droves they start spending money - more money than they would normally do in Britain’s ‘normal’ dour, grey and largely wet weather conditions. For example, I even bought a £4.50 carton of olives from an outdoor food fair the other day, which isn’t something I’d have done in my cagoule. Thankfully, the UK’s operators have benefited from the recent two-week streak of sunshine, with anecdotal evidence pointing towards enhanced takings, greater footfall and brisker business all round. What does the future hold, however, when the inevitable drabness encompasses the UK again? In all honesty, no-one really knows, which is why we must all ‘Carpe Diem it’ like crazy and make a bit of money while the going’s good.We still haven’t had a definite date for the Triennial Review, we’re still up against the LBOs and their FOBTs and, in the case of the bingo sector, still chasing an equitable taxation regime. While I wouldn’t for one second advocate the ‘worry about it later’ approach, this summer has offered up some serious business opportunities purely and simply down to the weather. And with this sunny backdrop in mind, the UK’s coinop interests are, or certainly should be, maximising their sales opportunities from all angles from the factory floor through to the arcade. The old showman’s adage goes something like: “What you lose on the swings, you gain on the roundabouts.” Likewise, not many operations can claim to have a massive ROI on every single piece of equipment. And while we all know that every new (or second hand) investment has an element of risk it doesn’t need me to remind everyone that all coin-op stakeholders love a deal, and that there’s no time like the present - when we’re all in a reasonably good mood.
F
Video game players are older tha
In recent industry-related news, a surve AGCs, entertainment complexes
alex lee media watch video game player has one child and Tearnsheis 35,typical more than £23,000 (€27,000) a year, contrary to stereotypes of teenage game addicts, according to the Irish Independent. The image of teenage boys glued to a video game console and never leaving the bedroom is wrong, according to a recent survey of 2,000 self-identified gamers. In fact, the average gamer is 35 years old, in a relationship, works 32 hours a week and is just as likely to be female as male. Each video game player will typically spend about two and half hours a day, five days a week, in front of their console and will often stay awake until 10.58pm playing games. In total, the average game enthusiast will spend more than 12 and a half hours playing video games every week.
Gamers typically own two different consoles, 18 games and take just over four weeks to complete each game. But despite being married or in a relationship, most gamers row with their partner twice every week over their gaming hobby. More than one in twenty of those in relationships say gaming is a frequent cause of arguments while 15 per cent of gamers have broken up with someone over their pastime. Gamers show dedication to their console, with more than three quarters saying that they will never stop loving video games. They will also typically spend around four hours queueing for a new game at a midnight store opening once a year. The average video game player has five online friends in the gaming community and nearly 30 per cent said they had met up with an online gamer
friend in person, according to the British survey. The video games social network Pixwoo.com, which commissioned the research, said: “The image most people have of a gamer is usually a young boy, holed up for hours in end in their bedroom, only stopping the game for food, drink and toilet breaks. “But these results show that the stereotype couldn’t be more wrong. Not only are women just as likely to be gamers as men, but we are talking about fully grown adults who work, have a family and are in a relationship. Gaming is no longer something reserved just for children and young adults.” Elsewhere, plans to create a new £10m entertainment complex in Washington have been welcomed by residents, according to the Sunderland Echo.
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“I am pleased to report that the scumbag who raided the arcade in Sheppey last week has been charged. What a terrifying ordeal for the staff to endure.”
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STEPH NORBURY, COIN-OP COMMUNITY
“ ”
quote unquote
hot!”
“Recently, more and more European gambling markets have become more liberalised. Although many experts are keeping a close eye on markets such as Italy and Spain, other markets such as Belgium are also showing promising developments.” LAURA WOOD, RESEARCH AND MARKETS
“In a world where nearly every household has its own personal games console, it can only be good business sense that games that require you leave the home need extra levels of allure.” JOELLE JEFFERIES, INTERGAME
“Blackpool has scooped the top prize at an industry awards celebrating the best Pubwatch schemes in the country. The scheme was recognised for its ‘impressive responsible drinking initiatives’ and ‘clear commitment to working with partners throughout the local community’ at the Diageo National Pubwatch Awards, which took place at the Annual All-Party Parliamentary Beer Awards Dinner in London.” NOLI DINKOVSKI, THE MORNING ADVERTISER
der than you’d think
d news, a survey has discovered that the average age of a video gamer is n-n-n... 35, while t complexes and online gambling have all hit the headlines.
Owner of the Galleries, M&G Real Estate, is submitting proposals for a cinema and restaurant on the site of Cheviot House. About 100 jobs could be created as part of the plans, and if permission is granted, work could get under way as early as summer 2014. Ena Richardson, 65, of Mount Pleasant, said: “A lot of my friends have been talking about it, and they can’t wait to see it here.” The plans are the latest phase of £42m of investment M&G Real Estate has put into the Galleries over the past five years. Retail development manager of the firm, Andrew Dakin, said: “The feedback we’ve had so far has been very positive. Something like this is long overdue, and it will bring some welcome night-time activity into the centre, and it will also revitalise
Miller cuts Gambling Commission budget
it. It will retain more of the catchment area of the town, meaning people won’t have to go further afield.” Meanwhile, a 25-year-old man has appeared in court after being charged in connection with a raid on an amusement arcade in Kent. Gary Grannells, of Notting Hill, west London, appeared before magistrates in Maidstone charged with robbery and two counts of assaulting a police officer. According to the BBC News, it follows a robbery at Mr G’s arcade in The Promenade, at Leysdown-on-Sea, on the Isle of Sheppey earlier this month. Grannells was remanded in custody and will next appear at Maidstone Crown Court on 19 July. And finally, a news report released by Gaming Club and conducted by Juniper Research has revealed some startling figures for the mobile
gambling industry, according to Yogonet. It is expected that the mobile gambling arena will be valued at $100bn by 2017. Further, net profits in the region of $45bn are expected to be earned by the leading online gambling companies.
The Department of Culture, Media and Sport’s Maria Miller has cut the Gambling Commission’s budget in its latest Spending Round. The main points of her letter to Philip Graf and Jenny Williams are highlighted below.
maria miller politics s you will know, taking determined steps to reduce the A deficit left by the last administration is the Government’s priority. This Government inherited a challenging fiscal position and DCMS, like all parts of the public sector, is consequently having to deal with significant reductions in spending, and will need to continue to do so until the public finances are put on a sustainable footing. The Spending Round negotiations concerning 2015-16 have been difficult but we have achieved a below average reduction for the department. Overall, DCMS’s budget will reduce by £62m in real terms in 2015-16: a 7 per cent reduction to the resource budget. In addition, there will be a 5 per cent reduction to the core capital budget. As I set out in the run up to the Spending Round, with a return to economic growth being the focus of the Government, I wanted to set out the contribution DCMS can make to meet the growth challenge. Because we were able to make strong arguments about the importance of our sectors in achieving economic growth, the impact of this settlement is going to be less on the Arts, Museums and Sport bodies. However, this settlement is not without its challenges and the onus is on us to continue to identify innovative solutions that will allow budgetary reductions to be managed, and enable our bodies and DCMS to continue to play a full and active part in helping the UK meet the enormous fiscal and economic chal-
lenges it faces. This letter sets out the funding settlement for the Gambling Commission for the financial year 2015-16.The resource and capital grant-in-aid budget for your organisation will remain at zero.You will understand that, given the pressure on public finances, we are not reinstating the funding for research and, specifically the gambling prevalence study. I am grateful for the Commission’s work to find alternative ways of capturing prevalence data and, with the Responsible Gambling Strategy Board, ensuring that research funded by the voluntary industry levy is directed to the priority areas. To help businesses in these difficult economic times, the Government is asking regulators to reduce licence fee pressure through increased efficiency. In common with other regulators, you are therefore asked to achieve a reduction of at least 5 per cent in your costs from the 2012-13 baseline. This means that the cost of the Gambling Commission’s statutory functions in 2015-16 will not exceed £12.54m, although this will be subject to review to take account of any changes to the gambling industry and regulatory requirements, including the proposed move to regulate remote gambling at the point of consumption. Fees should be charged at full cost recovery in line with Managing Public Money unless otherwise agreed, and when the costs of service provision fall, fees should fall as a result.
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Newsweek DATES ANNOUNCED FOR AAE 2014 sian Attractions Expo 2014 will be held at the China National Convention Centre, Beijing on June 17-20, 2014. According to event organiser the International Association of Amusement Parks and Attractions, advance exhibit sales are strong. A record-breaking 5,350 industry professionals participated in Asian Attractions Expo 2013 (AAE 2013), cementing the event’s reputation for being one of the fastest-growing exhibitions and conferences for the attractions industry in the Asia-Pacific region.
A
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AGA president to join influencers at EiG eoff Freeman, the newly appointed head of the AGA, is planning his first official industry engagement outside the US. October’s EiG, which is being held in Barcelona, Spain, on October 8-10, is set to be the first official engagement outside the United States for new American Gaming Association (AGA) president and chief executive, Geoff Freeman (pictured). Freeman, a widely acclaimed association professional, was previously executive vice president and chief operating officer at the USTravelAssociation where he was instrumental in Previewing his attendance at what repositioning the industry to become a leading political force in Washing- is iGaming’s definitive business gathering in Europe, Freeman said:“EiG is ton.
G
LONDON CLUB TRADE SHOW PULLS THEM IN
P
ubco Dransfields are among those set to attend the
London Club Trade Show on Saturday, July 13. Launched by Club Mirror and John Tobin, vice president of the Working Men’s Club and Institute Union,
a highly respected event that is attracting many of the most significant industry players. From my professional experience, face-to-face meetings of this sort are critical to information sharing and developing new relationships. He addd:“EiG promises to be a great event, a great opportunity to learn about the future of iGaming and a great opportunity to meet the major players - I’m looking forward very much to joining them in Barcelona.” The organisers of this year's EiG are offering early bird rates with savings of up to €400 on the cost of buying a Full conference pass, and €200 on an Expo only ticket. EiG’s early bird rate closes automatically on Friday,July 19.
the event will take place at Hayes Working Men’s Club in Hayes, Middlesex, between 12 and 4pm. Venue owners will be given free advice about
NEW RIDES TO BE LAUNCHED AT LIW orld of Rides is currently working on some new rides to complement its existing ranges. The company are gearing up for an autumn push with expos booked for World of Rides debuts. “We will be launching the first ones at the Leisure Industry Week exhibition at the NEC Birmingham in September, and then our 2014 rides at the EAG exhibition at ExCeL in London in January,” said the company’s David Robinson.
W
the latest legislation, products and services. The London Club Trade Show will also include free beer, exclusive giveaways and a free prize draw.
Calendar INTERNATIONAL EVENTS JULY 2013 23-25 SALEX 2013 Transamerica Expo Center Sao Paulo Brazil www.salex.com.br
INTERNATIONAL EVENTS AUGUST 2013 13-15 Australasian Gaming Expo (AGE) Sydney Convention Centre Sydney Australia www.austgamingexpo.com
UK EVENTS SEPTEMBER 2013 1-4 Autumn Fair International NEC Birmingham UK www.autumnfair.com
18 BACTA Division 2 & 4 Meeting Hippodrome Casino London UK www.bacta.org.uk
19 BACTA Division 1 & 3 Meeting Hippodrome Casino London UK www.bacta.org.uk
20-22 BAPTO National Finals Lyons Robin Hood Holiday Park Rhyl UK www.bapto.org.uk
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