myMail student sso issues

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Reporting Mymail (Student SSO) issues

Go to: http://achieve.lausd.net/OnlineSRS

Click on the Online Service Request System icon

Type in your email address and password

Click on sign-in

Under All Categories select Technology

Under Available Requests select Applications

Click on Request Now


Fill out all the required fields

Next to “Application Name” select Student SSO. Alternatively, you can type SSO and it will populate this field. Next to “What operating system?” select Other.

Click Submit


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