Register online at www.gha.org/Trustee. Member Rate - $595 Guest Rate - $195 A late fee of $50 will apply at the close of business on Friday, Dec. 20. Refunds minus a $50 processing fee will be accepted through Monday, Dec. 30. No refunds will be accepted after Dec. 30, 2019.
The Ri -Carlton Reynolds, Lake Oconee 1 Lake Oconee Trail Greensboro, GA 30642 706-467-0600 Room Rates - $199/night Once you register for the conference, a confirmation number and a link to book your room will be emailed to you. Reservations must be made by Friday, Dec. 20. We expect rooms to sell out fast, so we encourage you to register and book your rooms early. When booking through the conference link, you will be assessed a $53 resort service fee. However, this is optional and can be removed when you arrive on site. You will be responsible for the full payment of rooms upon booking. Refunds for rooms will be given only until Friday, Dec. 20. The Ri -Carlton Reynolds, Lake Oconee will be undergoing a renovation during the first quarter of 2020. Therefore, some rooms will be out of inventory during this time. Should the hotel sell out, we recommend these alternative lodging locations: • Reynolds Planation 706-467-1111 • The Lodge on Lake Oconee 855-254-6930 • Tru by Hilton 706-453-1725
Upon completion of this conference, participants will be able to: • Explain “CANDOR” Communication and Optimal Resolution Process; • Understand the significance and success of hospitals with robust Patient Family Advisory Councils; • Understand the implicit principles that frame the traditional models of hospital governance and their origin and historical value; • Recognize the societal, economic, demographic, and risk trends that threaten the stability and future of the traditional governance model; • Learn best practice techniques to maintain the traditional governance model as long as possible; • Consider other potential future governance models; • Explain unconscious bias and explore how it impacts our everyday interactions; • Assess the impact of unconscious bias on the quality and safety of patient care; • Explain cross cultural competency and its role in the delivery of care; • Discuss the impact of unconscious bias on safety, quality, and mortality; • Describe why cross-cultural competency is a “must-have” skill; • Practice mechanisms to enhance cross cultural competency and mitigate unconscious bias ; • Describe legislative and regulatory updates for Georgia hospitals; • Identify trends in health care and their potential impact on governance; • Evaluate mergers, acquisitions, and affiliations of health care facilities and systems; • Discuss the complexities involved in serving as a governing board member of a hospital or health system; • Understand proficiency in governance, liability and accountability as a rural hospital executive or board member; • Identify the many constituents that drive your team’s performance; • Define the C.A.R.E. framework and its benefits to others; and • Model C.A.R.E.-based behaviors with a team-building plan that generates exponential returns (or “10X advantage”).
The Georgia Hospital Association Research & Education Foundation is accredited by the Medical Association of Georgia to provide continuing medical education for physicians. The Georgia Hospital Association Research & Education Foundation designates this live activity for a maximum of 9.75 AMA PRA Category1 Credits TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. The Georgia Hospital Association is an approved provider of continuing nursing education by the Alabama State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Approved for 9.75 contact hours The Georgia Hospital Association is an approved provider of nursing home administrator credits by the Georgia Board of Nursing Home Administrators. Approved for 9.75 contact hours in professional development / integrity, resident care management, leadership skills, and management.
Friday, Jan. 10 2:00-2:30 p.m.
Welcome Announcements and Leadership GHA Graduation
2:30-3:45 p.m.
The Case for Patient & Family Engagement: The Power of CANDOR Armando Nahum, Director, Center for Engaging Patients as Partners Martin J. Hatlie, J.D., Co-Director MedStar Health Quality, Institute for Quality and Safety
3:45-4:00 p.m.
Beverage Break
4:00-5:15 p.m.
Legislative and Regulatory Update by GHA Earl Rogers, President and CEO Carie Summers, CFO and Senior Vice President, Health Care Financing Ethan James, Executive Vice President, External Affairs Keri Conley, General Counsel and Senior Vice President, Health Care Policy
6:00-7:00 p.m.
Cocktail Reception
Saturday, Jan. 11 7:30-9:00 a.m.
Breakfast Buffet
8:00-10:00 a.m.
Trends in Health Care and Their Impact on Governance: Time for a New Model James E. Orlikoff, President, Orlikoff & Associates, Inc.
10:00-10:15 a.m.
Beverage Break
10:15-11:15 a.m.
Mergers, Acquisitions and Affiliations Panel Discussion Moderator: James E. Orlikoff, President, Orlikoff & Associates, Inc. James R. Davis, President and CEO, University Health Care System Bryce Gartland, M.D., President, Emory Healthcare Hospital Group Vicki Lewis, FACHE, President and CEO, Coffee Regional Medical Center Candice Saunders, FACHE, President and CEO, WellStar Health System
11:15-11:30 a.m.
Beverage Break
11:30 a.m.-12:30 p.m.
We See What We Believe: The True Cost of Unconscious Bias Gloria Goins, Former Chief Diversity and Inclusion Officer, Bon Secours Mercy Health System
Saturday, Jan. 11 (cont’d) 12:30-1:30 p.m.
Lunch
1:30-2:30 p.m.
GHA Hospitals 101 for New Trustees (Optional Session) Carie Summers, CFO and Senior Vice President, Health Care Financing Ethan James, Executive Vice President, External Affairs Keri Conley, General Counsel and Senior Vice President, Health Care Policy
1:30-3:30 p.m.
Rural Board Educational Training - Standard One (Optional Session) Georgia Southern University
6:30-8:30 p.m.
Dinner Event
Sunday, Jan. 12 8:00-9:00 a.m.
Breakfast Buffet
9:00-10:15 a.m.
Build Unstoppable Teams: Four Essential Actions of High Achievement Leaders Alden Mills
10:15 a.m.
Closing Remarks
Friday, Jan. 10 The Case for Patient and Family Engagement: The Power of CANDOR Armando Nahum, Director, Center for Engaging Patients as Partners Martin J. Hatlie, J.D., Co-Director MedStar Health Quality, Institute for Quality and Safety
Senior hospital leaders will learn how to execute a plan called CANDOR (Communication and Optimal Resolution), a process that health care institutions and practitioners can use to respond in a timely, thorough, and just way when unexpected events cause patient harm. Additionally, renowned patient advocate Armando Nahum, founder of the GHA Josh Nahum Award for Infection Prevention, will share a study that suggests there is a positive correlation between patient-family advisory councils and hospital performance. Armando is director of the Center for Engaging Patients as Partners at MIQS. In 2006, he and his wife, Victoria, began their work in patient advocacy and engagement by establishing the Safe Care Campaign after three members of their family became infected in three different hospitals in three different states in 10 months’ time, culminating with the death of their son, Josh, when he was only 27 years old. The Nahums use their family tragedy to inspire and educate hospital administrations, frontline caregivers and all who work in the continuum of care. The Nahums launched the Healthcare and Patient Partnership Institute (H2Pi) with Marty Hatlie and Dr. Timothy McDonald to effectively train hospitals to achieve the stated goals of CMS’ Partnership for Patients. Armando also serves on the MedStar System Patient and Family Advisory Council for Quality and Safety and has been a driving force in establishing patient and family advisory councils for quality and safety at each of the 10 MedStar Hospitals.
Friday, Jan. 10 Legislative and Regulatory Update by GHA Earl Rogers, President and CEO Carie Summers, CFO and Senior Vice President, Health Care Financing Ethan James, Executive Vice President, External Affairs Keri Conley, General Counsel and Senior Vice President, Health Care Policy GHA staff will provide information on new developments in the state and federal legislative and regulatory landscapes.
Saturday, Jan. 11
Trends in Health Care and Their Impact on Governance: Time for a New Model James E. Orlikoff, President, Orlikoff & Associates, Inc.
Leaders are familiar with the analysis of the impact of trends on hospitals and health systems. But what about the impact of emerging trends on the governance model itself? Societal, economic, and demographic challenges, as well as the disruptive pressures of the health care environment, are stressing the traditional governance model. This provocative session will identify the trends that are challenging hospitals and health systems and their governance models. The program will also outline strategies to both sustain the traditional governance model as long as possible and conceptualize the creation of new governance models. James Orlikoff is the national advisor on governance and leadership to the American Hospital Association and Health Forum. He was named one of the 100 Most Influential People in Health Care in the inaugural list by Modern Healthcare magazine. Orlikoff has been involved in leadership, quality and strategy issues for over 40 years. He has consulted with hospitals and systems in 12 countries and, since 1985, has worked with hospital and system governing boards to strengthen their overall effectiveness and oversight of strategy and quality. He has worked extensively on improving the relationships between boards, medical staff and management.
Saturday, Jan. 11
Mergers, Acquisitions and Affiliations Panel Discussion Moderator: James E. Orlikoff, President, Orlikoff & Associates, Inc. James R. Davis, President and CEO, University Health Care System Bryce Gartland, M.D., President, Emory Healthcare Hospital Group Vicki Lewis, FACHE, President and CEO, Coffee Regional Medical Center Candice Saunders, FACHE, President and CEO, WellStar Health System Hospital mergers and acquisitions have been a trend, both nationally and in Georgia. This panel of experts will discuss current strategies related to mergers, acquisitions, affiliations, and consolidations. The moderated discussion will focus on pros and cons of each strategy, as well as what the future may look like.
Saturday, Jan. 11
We See What We Believe: The True Cost of Unconscious Bias Gloria Goins, Former Chief Diversity and Inclusion Officer, Bon Secours Mercy Health System
The outcomes of unconscious bias can be seen across all industries, but the need to mitigate is of particular importance in the health care industry, where it can unintentionally put patients at risk. Gloria Goins will discuss the impact of unconscious bias on safety, quality, and mortality, and why cross-cultural competency is a must-have skill. Goins is the former chief diversity and inclusion officer for Bon Secours Mercy Health System, the nation’s fifth-largest Catholic health care system. Under her leadership, Diversity Inc. recognized Bon Secours as one of the 10 best health care systems for three consecutive years. Goins is also responsible for creating two world-class diversity and inclusion organizations. She served as the first vice president of diversity for Cingular Wireless, formerly the nation’s largest wireless communications company with more than 70,000 employees. She also served as the first chief diversity officer for The Home Depot, where she was accountable for all aspects of employee, customer, and multicultural marketing, as well as community strategies for emerging markets.
GHA Hospitals 101 for New Trustees (Optional Session) Carie Summers, CFO and Senior Vice President, Health Care Financing Ethan James, Executive Vice President, External Affairs Keri Conley, General Counsel and Senior Vice President, Health Care Policy You’ve been appointed to your local hospital’s board. Now what? Designed specifically for new board members, this session provides a high-level overview of hospitals’ structure, financing and regulation.
Saturday, Jan. 11 Rural Board Educational Training Standard One (Optional Session) Georgia Southern University
Georgia law mandates that training approved by the Georgia Rural Health Innovation Center must be completed by the chief executive officer, chief financial officer, every board member, and every hospital authority member (if operated by a hospital authority) of a rural organization as defined in Code Section 31-8-9.1. Such individuals are required to complete an approved education program by Dec. 31, 2020, or within 12 months of initial hiring or appointment and every two years thereafter. GHA has partnered with Georgia Southern University to develop the required training guidelines and curriculum standards as set forth by the Center. Standard One (governance, liability, and accountability) is the two-hour pre-requisite standard that must be completed prior to all other training. This session, led by Georgia Southern faculty and GHA staff, will be offered to all registered a endees who have a participation agreement with GHA for this Training Program.
Sunday, Jan. 12
Build Unstoppable Teams: The Four Essential Actions of High Achievement Leadership Alden Mills, CEO, Entrepreneur, Navy SEAL Commander and Author
As a young child, Alden Mills was diagnosed with asthma and was told by doctors to lead a less active life. In fact, they suggested he learn to play chess. But his mother had other ideas for him. She continually reminded him that his limits were up to him to determine. He took that advice to heart. Ten years later, he graduated from the United States Naval Academy. He a ended Navy SEAL training and served with distinction as a Navy SEAL platoon commander . . . three times. After leaving the SEALs, he graduated from Carnegie Mellon business school. He then became an entrepreneur, building businesses in fitness, pet food, and security. One of his businesses became recognized by Inc. Magazine as the fastest growing consumer business in the country, with an astounding 12,000 percent growth rate over a three year period. Odds are that you or someone you work with uses Mills’ inventions. He has been awarded more than 40 patents that have sold over 10 million products (and counting) worldwide. He is the author of “Be Unstoppable: The 8 Essential Actions to Succeed at Anything” and “Build Unstoppable Teams: Four Essential Actions of High Achievement Leaders.” In today’s world, success is determined by the ability to build and lead teams. There’s no greater challenge than galvanizing people into teams that are equipped to solve problems and overcome hurdles. Mills will share the four pillars he uses to develop “Unstoppable Teams.” A endees will also learn about his C.A.R.E.-based leadership framework, which will make it easier to discover new passion for leading and building teams.