2022 Annual Trustee Conference

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Registration Information Register online at www.gha.org/Trustee Member Rate - $650 Guest Rate - $250 A late fee of $50 will apply at the close of business on Friday, Dec. 17. Refunds minus a $50 processing fee will be accepted through Friday, Dec. 31.

Hotel Information The Ritz-Carlton Reynolds, Lake Oconee 1 Lake Oconee Trail Greensboro, GA 30642 706-467-0600 Room Rates - $199/night Once you register for the conference, a confirmation number and a link to book your room will be emailed to you. Reservations must be made by Friday, Dec. 17. We expect rooms to sell out fast, so we encourage you to register and book your room early. You will be responsible for the full payment of rooms upon booking. Refunds for rooms will be given only until Friday, Dec. 17.

Your safety is our priority. We will adhere to all CDC guidelines regarding COVID-19, and masks will be available at the registration desk. Any additional guidelines and procedures will be communicated in advance.


Learning Objectives • • • • • • • • • •

List megatrends that affect hospital stability in the current COVID and upcoming post-COVID environment. Compare high-performing and low-performing health care organizations and identify supports and barriers to replicate top performer attributes. Create strategies to build a rapid-cycle accountability structure to improve megatrends in the post COVID-19 environment. Explain reasons why boards are not being fully utilized. Identify best practices for boards to grow into a strategic asset. Demonstrate that boards operating at the strategic level will be prepared for the disruptive health care environment. Identify the outcomes of a fully engaged board. Identify the groups behind recent cyber and ransomware attacks as well as their intentions, capabilities, and latest attack methods. Discuss the factors leading to hospitals being victims of cyber and ransomware attacks. Describe incident response planning and preparedness, including lessons learned from health system victims of cyber and ransomware attacks.

Continuing Education Credits ACHE Face to Face: By attending the session, “Not Business as Usual in the Post COVID World: Critical roles and Strategies for Governance and Executive Leadership,” offered by Georgia Hospital Association, participants may earn 1.5 Face-to-Face Education Credits toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Qualified Education: By attending the 2022 Annual Trustee Conference offered by Georgia Hospital Association, participants may earn up to 3.25 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Hospital Leadership Training Program: This activity is pending approval by the Georgia Rural Health Innovation Center to qualify for up to 5.75 recertification units for registered participants in the GHA and Georgia Southern University Hospital Leadership Training Program. Nursing Home Administrators: The Georgia Hospital Association Research & Education Foundation is an approved provider of nursing home administrator credits as a professional trade association in long-term care under Ga. Comp. R. & Regs. 393-13-.02, (1) (a). Approved for 4.75 contact hours.


Schedule at a Glance Friday, Jan. 7 Noon-4 p.m.

Registration

3:30-5 p.m.

Not Business as Usual in the Post-COVID World: Critical Roles and Strategies for Governance & Executive Leadership (ACHE F2F Session) Chip Caldwell, FACHE Alan Kent, DHA, FACHE Caldwell Butler & Associates

6-7 p.m.

Cocktail Reception

Saturday, Jan. 8 8-9 a.m.

Breakfast Buffet

8:30-10:30 a.m.

Equipping Your Board For Perpetual Turbulence Kim Russel, FACHE, Russel Advisors

10:30-10:45 a.m.

Break

10:45 a.m.-noon

Ransomware and Cyber Attacks Targeting Health Care: A National Perspective John Riggi, American Hospital Association

Noon-1:30 p.m.

Lunch & Learn - Legislative and Regulatory Updates

1:30-2:30 p.m.

Hospitals 101 for New Trustees (Optional Session) Carie Summers, Anna Adams and Keri Conley, Georgia Hospital Association

1:30-2:30 p.m.

Hospital Leadership Training Recertification “Refresher” (Optional Session) GHA and Georgia Southern University

6:30-8:30 p.m.

Dinner Event

Sunday, Jan. 9 8-10 a.m.

Breakfast Buffet

9-10:15 a.m.

You Just Have To Laugh David Naster

10:15 a.m.

Closing Remarks


Session Descriptions Not Business as Usual in the Post-COVID World: Critical Roles and Strategies for Governance & Executive Leadership

Chip Caldwell, FACHE, Chairman, and Alan Kent, DHA, FACHE, Managing Principal Caldwell Butler & Associates Hospitals and health systems throughout the country are under unprecedented pressures that have only been exacerbated by the effects of COVID-19. Recent research by the American College of Health Care Executives (ACHE) faculty in 2020 and 2021 revealed that hospitals of all sizes and complexity continue to struggle with performance issues in operations affecting quality and financial performance, including plummeting profitability and dependence on governmental stimulus funds; exhaustion of debt capacity and weakening balance sheets; and financial issues and distractions that reduce attention to issues of quality, reliability, and patient safety. Trustees and executives are finding that many senior and middle managers lack the fundamental skills of adaptive change management to ensure success. Research shows that high-performing organizations’ solutions to these issues include sound board and executive strategy and development of middle managers as change agents. Speaker bios Chip Caldwell, FACHE, is the chairman of Caldwell Bulter & Associates, an innovative firm specializing in research-based methods to provide BURST improvement in margin, throughput, and patient experience. His expertise includes the effective deployment of advanced methods to improve accountability, implementation, and speed of change by developing senior leaders and managers as adaptive change agents. Chip has served as faculty for the ACHE, providing C-suite research and education for the past 20 years. In addition, he is a well-published expert in applying methods such as Lean and Six Sigma to achieve CFO-validated improvement. Dr. Alan Kent is the managing principal with Caldwell Butler & Associates. He most recently served as president & CEO of Meadows Regional Medical Center. He holds a Bachelor of Science in health systems from the Georgia Institute of Technology, a Master of Health Administration from Georgia State University, and a Doctor of Health Administration from the Medical University of South Carolina. Alan has over 40 years of leadership experience in hospital executive and consulting roles that have included hospital turnaround operations, significant on time/under budget construction projects, operational improvement, and revenue growth. He is passionate about organizational leadership development for managers at all levels and building effective relationships with physicians and senior leaders. Board certified as a Fellow in the American College of Healthcare Executives, Alan is a faculty member of ACHE, an adjunct faculty member in the Jiann-Ping Hsu College of Public Health at Georgia Southern University, and a frequent lecturer at Georgia State University and the Medical University of South Carolina.


Equipping Your Board for Perpetual Turbulence Kimberly A. Russel, FACHE Chief Executive Officer Russel Advisors

As health care leaders juggle a myriad of changes, the board remains an untapped strategic resource. The purpose of this session is to open the eyes of the C-suite and board members to the unrealized potential of boards to successfully navigate in the force of constant disruption. Session participants will learn techniques for deeper and permanent board engagement at the strategic level. Participants will also learn about tools to accelerate the board’s utility to the organization and to its senior leadership team. Speaker bio Kimberly Russel, FACHE, has served as a health care executive for 40 years. For the past 25 years, she has served as a health care CEO, first at Mary Greeley Medical Center in Ames, Iowa and from 2008 to 2020, at Bryan Health in Lincoln, Nebraska. Earlier in her career, she served as COO at the University of Kansas Hospital in Kansas City, Kansas and in various executive roles at Iowa Methodist Medical Center (now Unity Point-Des Moines). Kim recently retired from Bryan Health and formed her own boutique consulting firm, Russel Advisors, where she advises health care boards and CEOs. She also serves as an Advisor to The Governance Institute. Throughout her career, she has been an active member of over 20 boards and has chaired 10 boards. Kim currently serves on the Foundation for Educational Services board and chairs the Omaha branch board of the Federal Reserve Bank of Kansas City. She holds a Bachelor of Science in management from Purdue University and a Master of Health Administration from Washington University.


380 Interstate North Parkway SE Suit 150 Atlanta, Georgia 30339 770-249-4500 www.gha.org


GHA Hospitals 101 for New Trustees (Optional Session)

Carie Summers, CFO & Senior Vice President, Health Care Financing Anna Adams, Senior Vice President, External Affairs Keri Conley, General Counsel & Senior Vice President, Health Care Policy Georgia Hospital Association You have been appointed to your local hospital’s board. Now what? Designed specifically for new board members, this session provides a high-level overview of hospitals’ structure, financing and regulation.

Hospital Leadership Training Recertification Refresher

(Optional Session) Georgia Hospital Association and Georgia Southern University

GHA is pleased to partner with Georgia Southern University to provide Hospital Leadership Training required under HB 769 for “the chief executive officer, the chief financial officer, every board member, and every hospital authority member, if operated by a hospital authority pursuant to Article 4 of Chapter 7 of this title, of a rural hospital organization as defined in Code Section 31-8- 9.1”. This session is open to all fully certified participants in the GHA and Georgia Southern Hospital Leadership Training Program who are at least one year past their installation date. Georgia Southern faculty will highlight critical sections of the eight standards required for initial certification, and the session will qualify as the required one-hour review course for recertification.

You Just Have to Laugh David Naster, Comedian

You Just Have to Laugh is the resiliency we need to get through life’s toughest and most turbulent times. The capacity to recover quickly from the difficulties, challenges and detours we are presently faced with is critical to leading a fulfilling and productive life. Who would ever think that could be done by using HUMOR? David Naster will not only prove it, but he’ll have you laughing the entire time. David’s philosophy is, “When we use our ability to think funny, we will bend and not break in the turbulent winds of change.” Speaker bio David Naster was a theater/psychology major in college. He soon realized he’d rather make fun of people instead of helping them. That’s what lead him to becoming not just a comedian, but an internationally well-known comedian. Underneath all the laughs, David discovered that humor and laughter could heal the deepest emotional and physical pains. That led him back to his psychology roots, creating You Just Have to Laugh. This one-of-a kind brand and applicable philosophy inspires, encourages, and brings joy to millions of people. By using real examples of real life from real people, David Naster speaks to professional and private organizations worldwide. His philosophy is endorsed by renowned physicians Dr. Patch Adams and Dr. Bernie Siegel as well as Herb Kelleher (founder of Southwest Airlines).


Thank You to Our Sponsors Platinum

Draffin Tucker Georgia Hospital Health Services (GHHS) Health Care Insurance Resources, Inc. (HCIR) Morris, Manning & Martin, LLP South Georgia Radiology Associates

Gold

Arnall Golden Gregory, LLP biospatial Brasfield & Gorrie Coker Group Hoar Construction King & Spalding Meduit Parrish Construction PYA

Silver

AIG Retirement Services Batson-Cook Construction Core Management Resources Group JE Dunn Construction MagMutual MetroAtlanta Ambulance Service Sound Physcians Warren Averett

Bronze

Advance Rehabilitation Management Group Alexander Consulting Group, Inc. Allegiant Anesthesia Art Plumbing Company Cardio Solutions Caravan Health First American Healthcare Finance Gay Construction Company LifeLink of Georgia McKenney’s Novo Nordisk, Inc. Peach State Health Plan PharmD on Demand Pinnacle Health Group Robins & Morton TD Bank tvsdesign


380 Interstate North Parkway SE Suit 150 Atlanta, Georgia 30339 770-249-4500 www.gha.org


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