NetworkLandscapes X
Solutionsfortheofficemigratingawayfrom hierarchical,systemsfocusedenvironments,to morecasualanddiversenetworkspaces.
Realisingafreshgenerationalcounterpointwithin thecontemporaryworkplace.
CREATINGGREATCOLLABORATIVEWORKSPACE
Expanding the Smartworking landscape
Perhaps within our workplace of ever slick ‘always-on, always-visible’ controlling and homogeneous technology,
w e a r e s e e k i n g a m o r e i d i o s y n c r a t i c , i n d i v i d u a l , c r a f t a n d h a n d m a d e q u a l i t y .
[Network Landscapes] [ 01 ]
Theofficewillhaveto becomeasofter, morerelaxing,humaneand diverse environment.
ExpandingtheSmartworkinglandscape [ 02 ]
0001010010But to fry us0010101 with quicker, faster, smoother,01010010101 denser1010010000010100101010001 Data & Stuff00010100100100 10100101001010010100101001010010 100100100101001010100 10100101001010010100101001010010 10010100101001010010100101010100 & because younger generations entering the workplace are seeking environments, which reflect this and which look and feel different, from those of their parents.0101001010011 01001010100101001010010100101001 01101010010100101001010010100100 00101001010010100010100101010110 010010101011001001010101 Because is not to make our lives easier [Network Landscapes] [ 03 ]
As Malcolm Gladwell now articulates, this generational difference highlights a paradigm shift from a hieratical society, to a network society and from the individual to the connected & collaborative.
As the Millennial generation continues to grow in importance within the workplace, so the design values of the contemporary workplace must yield to new ascetic and function demands.
[ 04 ]
Welcome to Expanding the Smartworking landscape
The differences between the Boomer and Millennial generations are profound. The new behaviors and values of the Millennial generation, both cultural and technological, continue to be played out within the workplace.
Perhaps these values are more prevalent and expressed within the embr yonic but rapidly growing coworking spaces, than within the more long established, corporate workplace.
Where their agenda is to demonstrate, through their culture and design that these new work environments are not simply – a new version of the conventional workplace.
the new Network Landscapes.
[Network Landscapes] [ 05 ]
[ 06 ] Expanding the Smartworking landscape
Spaces we seek out to spend time out’ to relax and socialise.
Places that offer a more comforting counterpoint, to our continuous and 100% demanding networked technology.
[Network Landscapes] [ 07 ]
‘
[ 08 ] Expanding the Smartworking landscape
Spaces created by individuals, not committees.
Spaces that are not perfect and controlled, that don’t look or feel like a corporate office.
Using non office materials, scale and mix that reflect a more idiosyncratic and personal viewpoint.
[Network Landscapes] [ 09 ]
Network Landscape is a collection of fur niture, focused on Expanding the Smartworking landscape [ 10 ]
helping organisations realise the need for these new, more diverse and relaxing work spaces.
Where the collaborative is more important than the personal and the casual valued above formality.
[Network Landscapes] [ 11 ]
re-in ve ed An E clectic and ironic mix of new and retro
Expanding the Smartworking landscape [ 12 ]
wi a twist,
to realise a fresh generational counterpoint within the contemporary workplace.
[Network Landscapes] [ 13 ]
Fur niture for spaces where corporate uniformity is replaced by diversity and choice. Expanding the Smartworking landscape [ 14 ]
Where the ubiquitousness of made by machine systems, ‘
is balanced with made by hand’ plurality.
[Network Landscapes] [ 15 ]
Put the funk into functional
Armchair coffee and lets discuss ACALD X
Expanding the Smartworking landscape [ 16 ]
Doesn’t look or feel like a corporate office {}
[Network Landscapes] [ 17 ]
We need to share this on the screen
If today feels just like yesterday, something’s wrong
WNTSTOTS X
Expanding the Smartworking landscape [ 18 ]
Spaces created by Individuals, not committees
{}
[Network Landscapes] [ 19 ]
You used to have a job, but we won’t hold it against you
Relax and work with us RAWWU X
Expanding the Smartworking landscape [ 20 ]
Collaborate is more important than the personal {}
[Network Landscapes] [ 21 ]
Everyone together can solve this
ETCST X
Expanding the Smartworking landscape [ 22 ]
More balls, less chains and un-work is in progress
Uniformity replaced by diversity and choice
[Network Landscapes] [ 23 ]
{}
We need to discuss and develop together
T itles suck, this is a
collaborative environment
WNTDADT X
Expanding the Smartworking landscape [ 24 ]
C asual valued above formality { } [Network Landscapes] [ 25 ]
TT X
can’t enjoy it,
Expanding the Smartworking landscape [ 26 ]
Let’s get round the table LGR
If you
don’t do it
An eclectic and ironic mix {}
[Network Landscapes] [ 27 ]
See you on the sofa SYOTS X Not all work can be play Expanding the Smartworking landscape [ 28 ]
Comforting counterpoint to our 100% technology
{} [Network Landscapes] [ 29 ]
Becauseoftheimportanceofthisnew productbandwidthtoOrangebox,
wepresentedthecollection totheseniorteam
inthenewOrangeboxfactoryatParc Nantgarwbeforetheproductionlines wereinstalled.
[ 30 ]
ExpandingtheSmartworkinglandscape
[ 31 ] [NetworkLandscapes]
Exploiting the potential and addressing the shortfalls, of the open plan workspace.
Our ‘always-on’ technology brings one of the key downsides of open plan working, into even more focus.
Being continuously on view - both physically and on-line, has to be balanced with the need to be able to also work with privacy and concentration.
[ 32 ] Expanding the Smartworking landscape
Network Landscapes X
Solutions for the office migrating away from hierarchical, systems focused environments, to more casual and diverse network spaces
Realising a fresh generational counterpoint within the contemporary workplace.
from the desk away R E A L I S I N G T H E P O T E N T I A L O F T H E R E - C O N N E C T E D W O R K P L A C E whybuildwalls? Why commit to spaces that can’t change or evolve
[ 33 ] [Network Landscapes]
Research and insight exploring the potential to create successful collaborative, open plan workspaces.
Proximity | Privacy | Permission
Insight from over a decade of workspace research by Ann-Laure Fayard and John Weeks finds that a workspace may or may not encourage interaction depending on how it balances three critical elements or “affordances” that have both physical and social dynamics - proximity, privacy and permission
Two reports published by the Harvard Business School in July | August 2011 and April 2012* articulate the pitfall’s of pursuing misguided assumptions when planning and designing collaborative, open plan workspaces
Research finds that the most effective spaces bring people together and remove barriers while also providing sufficient privacy that people don’t fear being overheard or interrupted Additionally successful environments have to clearly indicate, when it’s ok to interrupt and when not
Evidence shows that removing physical barriers and bringing people closer to one another does promote casual interactions. But there’s roughly an equal amount of evidence, which indicates that because open plan spaces reduce privacy, they don’t automatically foster informal exchanges and may actually inhibit them
The HBR reports “Getting the balance wrong can turn a well-meant effort to foster creative collaboration into a frustrating lesson in unintended consequences” The mpl cation from their research shows that “true privacy allows you to control colleagues access to you - so that you can choose whither or not to interact” and “informal nteractions won’t flourish, f people can’t avoid interacting when they wish to”
This invaluable research shows that its critical within any successful collaborative space to proper y balance proximity, privacy and permission and that “project leaders within each organisation have to c early articulate desired behaviors” , in both our physical and increasingly in our virtual spaces
Add t onal research conducted by Alex Pentlands of MIT’s Human Dynamics Laboratory finds that the chemistry of high-performance groups is not a mystery, but measurable and quantifiable
“High
performance
lies not in the
content of a team’s discussion
He reports it seams almost absurd that how we communicate could be so much more important to success than what we communicate” and his extensive research shows with remarkable consistency that communication plays a cr tical role in building successful teams patterns of commun cation is the most important predictors of a teams success”
Increasingly organisations have to recgonise that what managers sense as an “ineffable buzz or esprit de corps in a good team is actually observable, measurable, and learnable” Pentlands research concludes that creating successful collaborative workspaces need not be a matter of chance but can be planned and he asserts, “data can now provide a foundation on which to build better individual and team performance”
[ 34 ]
Expanding the Smartworking landscape
“ but in the manner in which it communicates”.
informal interactions won’t flourish, if people can’t avoid interacting when they wish to”
“
35% of the variation in a teams performance can be accounted for simply by the number of face-to-face exchanges among team members”.
“
Engaging
may seem illogical that
[ 35 ]
[Network Landscapes]
in one to
conservations, which are
all
side exchanges
distract
one
usually quite short - it
those
contribute to better performance, rather than
a team, but the data proves otherwise”
“
If we look at evolutionary history, we can see that language is a relatively recent development and was most likely layered upon older signals that communicate dominance, interest and emotion
Today these ancient patter ns of communications still shape how we make decisions and coordinate work among ourselves”
“We found that
“
Today we know that chance encounters and conservations on the job promote co-operation and innovation, and companies now craft their floor plans and work cultures with this in mind”
Professor Thomas Allen of MIT discovered that the frequency of workers’ interactions, decline exponentially with the distance between their offices
To improve the dissemination and sharing of ideas, we should
create spaces containing several shared resources.
The
social geography of a space
is
a crucial component of its physical layout to a more private space without having to seek a room, avoids a disruption that can end the conservation.
Allow a conservation that began in the open, to move
Informal interactions won’t flourish if people can ’t avoid interacting when they wish to
Permission reflects the interplay of physical space, fur niture and company culture
Build flexibility into your design so that you can test permutations and measure the design’s effects.
A furniture configuration generally gets its intended use only when the design exposes its purpose
Our research shows that if you throw the three P’s - proximity, privacy and permission out of balance you cause casual interaction to plummet
If you don’t build in privacy and convey adequate permission protocols, you will probably end up with a space that triggers ephemeral interactions bearing little fruit
“
We’ve found that many managers say they value informal interactions but in fact crush them by making negative comments when they witness them”
[ 36 ] Expanding the Smartworking landscape
the best predictors of productivity were a teams energy and engagement outside formal meetings”.
The most valuable form of communication is face-to-face The next most valuable is by phone or video conference, but with a caveat: Those technologies become less effective as more people participate”
People need time and space if a light conservation is to evolve into something more substantial.
[ 37 ] [Network Landscapes] This insight is taken from the Harvard Bus ness Rev ew of Ju y | August 2011, Who moved my Cube? By Anne-Laur e Fayard and John Weeks and The New Sc ence of Bu lding Great Teams by Alex Pent and from Apr l 2012
“
Two fundamental assets within any o r g a n i s a t i o n a re its people and the
[ 38 ]
and
technology they
access. Both are changing more rapidly than at any time in history.
As we increasingly value access from a variety of smaller devices, with longer batter y life, instant-on function, and intuitive touch-centric interfaces, so the predominance of the personal desk with its tethered technology will become increasingly obsolete.
Away from the Desk
Net wor k L an d s cap es are d es ign ed t o ex p loit t h e p ot en t ial of t h is n ew s cen ar io an d d eliver a n ew vitality, within a more relaxing, diverse and productive workplace.
[ 39 ]
The fixed private desk is replaced with a new diversity of work surfaces, both individual and shared.
[ 40 ] Expanding the Smartworking landscape
R E A L I S I N G T H E P O T E N T I A L O F T H E R E - C O N N E C T E D W O R K P L A C E [ 41 ] [Network Landscapes] from the desk away
Network Landscapes X
Solutions for the office migrating away from hierarchical, systems focused environments, to more casual and diverse network spaces.
Realising a fresh generational counterpoint within the contemporary workplace.
[ 42 ] Expanding the Smartworking landscape
Realising a fresh generational counterpoint, with more casual and diverse network spaces.
[ 43 ] [Network Landscapes]
3 office plans illustrate
Away from the Desk and Network Landscapes,
working with Airea Pods, within a single floor plate.
[ 44 ] Expanding the Smartworking landscape
Demonstrating the diversity of innovative workplace options offered by these three core Orangebox Smartworking products. Which combine to achieve multiple and adjacent work scenarios, for both individual work and collaborative working.
W ith their diversity of multiple work surface options and always with power & data connectivity, screen to screen collaboration tools and semi open or fully enclosed screen conferencing.
[ 45 ] [Network Landscapes]
1.
perfect and controlled,
don’t
corporate office.
Spaces that are not
that
look or feel like a
Café work height Huddle-Buddle collaboration Personal 5 minutes Touch-down Enclosed meeting
team
team
media work
Small
Large
Large
collaborate [ 46 ] Expanding the Smartworking landscape
Small
Using
materials, scale and mix that reflect a more idiosyncratic and personal viewpoint.
Large collaborate More relaxing lounge Meeting Concentrate Medium team Study & lear n Touch down Open personal work [ 47 ] [Network Landscapes]
non office
Within the busy open plan and shared office, the ability to arrive, plug in and work privately is critical.
[ 48 ] Expanding the Smartworking landscape
[ 49 ] [Network Landscapes]
Being able to move seamlessly from concentrating quietly, to having a quick ten minute conservation with colleagues, to a three hour team meeting within the same office space delivers a new vitality to the collaborative workplace, freed from the restraints of fixed and teathered technology.
[ 50 ] Expanding the Smartworking landscape
[Network Landscapes] [ 51 ]
2.
Spaces created by individuals, not committees. Medium team Study & lear n Open personal work Enclosed team/media Touch-down Small collaborative Concentrate Enclosed meeting [ 52 ] Expanding the Smartworking landscape
Where the ubiquitousness of made by
machine
systems, is balanced with ‘made by hand’ plurality.
team/media
personal work
media work
media work
media work
relaxing lounge
Spaces where corporate uniformity is replaced by diversity and choice. Enclosed
Enclosed
Medium
Medium
Large
More
5
[ 53 ] [Network Landscapes]
Personal 5 minutes Medium collaborate Meeting Small team Personal
minutes
Our new mobile technologies means we can easily and effectively realise a workplace where ‘your screen is my screen’,
which means we can collaborate more effectively with our colleagues, either within the same space or within diverse locations.
[ 54 ] Expanding the Smartworking landscape
[ 55 ] [Network Landscapes]
W it h in t h e Away f rom t h e Des k wor k p lace, meetings migrate from being exclusively face to face, to become a mix of both ‘face to face’ and ‘screen to screen’ and more probably a mix of the two.
Our mobile and collaborative technology works tools also means that our collaborations can stay on-line and interactive and our café/break out spaces, rather than being a destination away from our work space, can contribute to a more varied, stimulating and engaging office environment.
[ 56 ] Expanding the Smartworking landscape
[Network Landscapes] [ 57 ]
Places that offer a more comforting counterpoint, to our continuous More relaxed lounge Concentrate Small team Study & lear n Enclosed meeting Huddle-Buddle collaboration Medium team [ 58 ] Expanding the Smartworking landscape
3.
Touch-down
personal work
Open
media work
media work Meeting Study & lear n
collaborative
collaborate [ 59 ] and 100% demanding networked technology. [Network Landscapes]
Small
Medium
Small
Medium
The agenda at the heart of Away from the Desk is to achieve a rich diversity of work settings and the ability to refresh with a drink and snack,
[ 60 ] Expanding the Smartworking landscape
without being required to go to a specialist space is a crucial part of this mix .
[ 61 ] [Network Landscapes]
This ability to work on-line simultaneously will redefine the productive power of collaboration and help install a new vitality within organisations that pursue the economic benefits offered
. [ 62 ] Expanding the Smartworking landscape
Always on’ technology demands more from all of us and as our networks move towards
omnipresence and we become always visible, this constant pressure to respond, means our work environment will have to reciprocate - with more diverse and relaxing work spaces
[ 63 ] [Network Landscapes]
‘
Network Landscapes X
Solutions for the office migrating away from hierarchical, systems focused environments, to more casual and diverse network spaces.
Realising a fresh generational counterpoint within the contemporary workplace.
We no longer tell our people, where they must work. We wont even tell them any longer, how they must work. We now make agreements on the results they must achieve and we create great environments, to let this happen”.
“ [ 64 ] Expanding the Smartworking landscape
In a saturated market where product and brand innovation will be quickly copied and assimilated into the workplace spec’. Having a continuously authentic and authoritative voice is critical, to long term prosperity and meaningful growth.
Away from the Desk & Network Landscapes are product platforms focused on conveying an innovative and relevant narrative, bor n from research and insight. To deliver product stories, which can realise substantial market traction and create clear ground for Orangebox, within our saturated markets.
GERARD TAYLOR / Design Studio 1 But er House F rst Floor 51 Curtain Road London EC2A 3PT T 020 7739 8208 e-ma l gerry@gerardtay or com skype gerardtay or com w w w gerardtaylor com Network Landscapes X Solutions for the office migrating away from hierarchical, systems focused environments, to more casual and diverse network spaces Realising a fresh generational counterpoint within the contemporary workplace R E A L S N G T H E P O T E N T I A L O F T H E R E - C O N N E C T E D W O R K P L A C E from the desk away