VIRTUAL CALL CENTER
VIRTUAL CALL CENTER, A TOOL FOR MEDICAL CENTERS, HOSPITALS AND NURSING virtual call center HOMES
VIRTUAL CALL CENTER Already widely established in the medical field of several countries,such as India, China, or the United Kingdom .virtual Call center are shaping up to be essential, essential to healthcare and health systems, particularly for medical centers , hospitals or nursing homes for which they can provide different types of services. virtual call center
VIRTUAL CALL CENTER
In this 21st century, everyone has surely heard or even conversed at least once in their life with one of these virtual agents, also called chatbots or conversational agents .
WHAT IS A VIRTUAL ASSISTANT IN THE MEDICAL FIELD?
Known under different other names like virtual agent, dialoguer, conversational bot,‌ or especially chatbot, the virtual assistant is a computer software able to hold a conversation, in written or vocal natural language.
Equipped with artificial intelligence and programmed for a dialogue scenario, the robot provides answers to the requests of its interlocutors by relying on one or more databases.
virtual call center
It is also in the medical field that the first successful sculpin was born, named Eliza. In the mid1960s, the German-American computer scientist Joseph Weizenbaum professor emeritus at MIT (Massachusetts Institute of Technology) indeed developed a robotic program, with the aim of simulating a psychotherapist.
Improving care and providing quality service are major challenges for health centers. Conversational agents, now smarter and integrated with various functionalities, are positioning themselves as effective tools that will help them meet these challenges.
THANK YOU virtual call center