newsletter for for Orange Orange Regional Regional Medical volunteers AAnewsletter Medical Center Centeremployees, employees,physicians physiciansand and volunteers
www.ormc.org
April 2016
From The President & CEO As you are aware, we anticipate a Joint Commission survey sometime this year. The Joint Commission’s “Gold Seal of Approval” reflects an organization’s commitment to excellence in care and patient safety. Our goal is to work towards high reliability, which means providing the right care for every patient, every time.
Scott Batulis President & CEO
Our recent Culture of Safety Survey results reflect continued improvement across all domains of safety including teamwork, communication, organization learning and leadership support. We need to remain focused in attaining a safe culture that is proactive and methodical in anticipating challenges before they occur.
We have launched a new program “We’ve Got Your Back” Safety Rounds. Organization leaders have committed to dedicate time every Monday to conduct patient safety rounds. The rounds will occur in patient care areas and will provide an opportunity for leaders to engage with front-line caregivers on safety issues. One of the most challenging areas of patient safety for all healthcare organizations is infection control. We are faced with many multi-drug resistant organisms, as well as new emerging infectious diseases. A proactive step we have taken to help combat these dangerous organisms is our recent purchase of the Surfacide Ultra Violet light system. This system uses three towers of Ultra Violet light emitters used to kill C. difficile spores. We are the first hospital in the Hudson Valley to implement this technology and expect this will help reduce the spread of infections. The most important action we can all take to prevent the spread of infections is to wash or sanitize our hands before and after every patient contact. It’s also imperative to read isolation signs and use appropriate protective equipment as instructed. Cleaning and disinfecting environmental surfaces and medical equipment per hospital policy and manufacturer’s instructions is another critical step in preventing the spread of infection. Be sure to know the contact/dwell times of each disinfectant you use. With consistent use of these measures combined, we can protect ourselves, our colleagues and our patients. Thank you for doing your part to prevent the spread of infection and for your commitment to patient safety! Sincerely, Scott Batulis, President & CEO
We've Advanced To A Provisional Level II Trauma Center The New York State Department of Health (NYS DOH) recently advanced Orange Regional Medical Center to a Provisional Level II Trauma Center. The advancement in provisional status reflects the evolution of our program as we continue to develop the resources necessary to support a Level II Trauma Center. While this has no real impact on our daily operations, it does mean we can expect to see an increase in Trauma Activations and Admissions volume as well as receiving and caring for more patients with an increase in acuity and complexity of injuries.
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GHVHS Medical Group
Connections
Update
April 2016
Scenes from the Quarterly Medical Staff Meeting The GHVHS Medical Group held its Quarterly Medical Staff Dinner on March 17 at Bernie's Holiday Restaurant. It was a lively night with presentations from Dr. Lauren Roman on Primary Care, Dr. Marina Keller on Infectious Diseases, Drs. Michelle Fontaine and Eric Martin on Orthopedics, Dr. Adrian Paraschiv on IT and Revenue Cycle and Dr. Aamir Gilani on Quality Reporting. In addition, Executive Director, Jerry Dunlavey, gave a 'State of the Practice' presentation followed by a Q & A period. The next Quarterly Dinner is at West Hills Country Club, in Middletown, on June 16 at 6:00 p.m.
Committed To Our Community
On March 19, Orange Regional Medical Group set up a booth at Orange Regional’s Outpatient Health Fair at the Galleria at Crystal Run. Dr. Hannah Brooks, Breast Specialist, was on air discussing breast health. Dr. El Zarif also spoke about sleep disorders, drowsy driving, pediatrics sleep studies and more! On April 17, Monroe Primary Care’s Dr. Chavez Carey, Dr. Rona Heublum-Colton, Sarah Duplessis, RN, Sherry Lummus, RN and Denise Mauri participated in the 2016 MS Walk held in Monroe.
NEW Medical Emergency Response Team Simulator Laboratory Opens On April 14, Orange Regional introduced SimMan 3G during the official opening and ribbon-cutting ceremony of its Simulator Laboratory. Under the direction of Orange Regional Medical Group's Dr. Murali Krishna, this new lab provides staff members a place to continue their education and training. SimMan 3G is an advanced high-fidelity human patient simulator that can display neurological and physiological symptoms. Simulation training has proven to be effective in improving patient safety and reducing procedural complications and hospital-acquired infections. For more information, contact Interprofessional Education Specialist and Simulation Education Coordinator, Michele Aeberli, MSN-Ed, RN-BC at maeberli@ormc.org. -2-
Connections
Leading The Way Theresa Bostock, MT (ASCP) SBB has been promoted to Director of the Laboratory at Orange Regional. Terri has been with the hospital for seven years leading the Blood Bank and most recently was Blood Bank Manager and Tissue Compliance Officer. Under Terri’s leadership, practices within the Blood Bank have flourished, from the augmentation of electronic work flow to renegotiating contracts, switching blood suppliers and improving patient safety while reducing expenses along the way. The latest innovation was the implementation of a new Patient Blood Management Program which has led to a reduced number of transfused units per patient, having the effect of conserving scarce blood resources and reducing overall transfusion risk to patients. Terri has been a member of the Transfusion Committee, Neonatal Steering Committee and the Trauma Steering Committee at Orange Regional. In support of the Trauma Program, she spearheaded the implementation of Massive Transfusion Protocol (MTP) which has saved lives in the Emergency Department and in the Operating Room.
April 2016
Welcome New Employees Veronica Acevedo Maria Alberts Onyinye Amakom Lauren Berweger Stephanie Bianchi Nyx Conklin Lauren Croce Astrid Cutler Christina Diaz Kalyn Drasher Victoria Dunne Emma Ennist
Terri earned her Bachelor of Science degree in medical technology from Albany College of Pharmacy and is certified by the American Society for Clinical Pathology as a Medical Technologist and as a Specialist in Blood Banking. She is currently enrolled at Rush University for a Master’s degree in Clinical Laboratory Management. Terri can be reached at tbostock@ormc.org. Peter Forcelli, MSM, BSRT, RRT has joined Orange Regional as Evening/Night Shift Supervisor of Respiratory Services. Peter recently worked at Stamford Hospital in Stamford, Connecticut, where he was Lead/Charge Respiratory. Peter has been a hospital-based clinician and has also worked in home care. He earned an Associates of Science degree while serving in the U.S. Army at the U.S. Army Medical Center and School at Fort Sam in Houston, Texas. He served as a combat medic and respiratory therapist from 2001 to 2004. Peter obtained his Bachelor’s degree from Independence University in 2012 and his Master’s degree in Healthcare Management in 2015. Peter can be reached at 333-2001 or pforcelli@ormc.org.
Gysel Giglio Martin Goldberg Glynis Herrmann Hannah Hirsch Jude Jeanfrancois Linda King Danielle Labbe-Schloemer Marcos Lopez Heather Marcolina Jessica Martinez Edward Moriarty Jennifer Muller Valentine Ndukwe John Nowinski
Jacqui Budakowski and Dana Hendricks, of Information Technology, both received promotions. Jacqui is now our Director of Security Officer and Meaningful Use Coordinator and Dana is now our Director of Ambulatory Systems.
Congratulations Palliative Care Patient Navigator, Eileen Schmidt, LCSW, ACHP-SW was the recipient of the 2016 Award for Excellence in Clinical Practice in Palliative Care at the Social Work Hospice and Palliative Care Network (SWHPN) Annual Assembly. The Excellence in Clinical Practice in Palliative Care and Palliative Social Work Award honors a palliative social worker who has demonstrated outstanding leadership in interdisciplinary collaboration, and contributions to the advancement of Palliative Social Work. The Social Work Hospice & Palliative Care Network (SWHPN) is committed to fostering and encouraging social work excellence in psychosocial research, education and clinical practice in palliative care. Each year, SWHPN members nominate their peers to recognize outstanding achievements in social work hospice and palliative care. -3-
Irene Odoom Stephanie Okereke Kristina Orlanes Kelly Paluszek Gricelidys Perez Kaia Phoenix- Lloyd Alexandra Porter Oma Ramphal Matthew Reiley Latoya Richards Daniela Rivero Kevin Rodrigues Christen Torruella Hannah Tresch Christopher Weir Karl Williams Christine Wilson Renata Zalewski
Foundation
Connections
Update
April 2016
Foundation Re-brands Grateful Patient Program
Inspired Giving, A Celebration of Inspirational Care
The Inspired Giving Program provides an opportunity for our patients and their families to publically celebrate inspired care. Caregivers will be given a pin to wear proudly. Through the program, patients and their families have the opportunity to recognize employees, physicians and volunteers who provide exceptional care and kindness. The following employees and physicians were recently recognized: January - February 2016 Kareen Blackwood Hiller 4 East Kathy Bodensieck PT Michelle Bradley 4 East Alyssa Bujalski 4 East Joanna Carley Speech Debra Clarke 4 East Lydia Colon 4 East Sherrie Cruz 4 East Sue Decker 4 East Domenic Desantis 4 East Jane Didomizio 4 East Connie Eagan PT Lisa Enright Case Mgnt. Cleveland Ford MRI Tech Janine Folkl OT Jeanine Ganello 4 East
Sharon Gunther 4 East Nora Higgins 4 East Kelly Kennedy OT Kristina Keppler 4 East Kelly Kopp 4 East Julia Kosciolek 4 East Angela Labolt CAT Scan Ann McEnroe PT Linda Mills 4 East Jeannette Montalvo 4 East Norma Pagan Vazquez PT Deirdre Pettus 4 East Carmella Pistone-Halpern 4 East Rebecca Quicksell 4 East Anita Radzinsky 4 East Luz Ricardo Torres PT Melissa Riguel 4 East Mary Rivera 4 East
Marcia Rutherford 4 East Ricky Sanchez 3 North Mirna Schuetzler 3 North Nicole Scott 4 East Trusy Silvestri OT Sadhana Subramanian 4 East Karen Stryekeski Case Mgnt. Nancy Tienken Food Services Christopher Toscano 3 North Melissa Villamil 4 East Physicians Dr. Vinessa Darin Anethesia Dr. Vincent Gulfo Rehabilitation Dr. Matthew Moore ED
‘Awesome Achievers’ 4-H Club Donates Hats to RFBC Babies The Awesome Achievers 4-H Club in Orange County delivered 185 wool infant hats to the Rowley Birthing Center. The children in the ‘Awesome Achievers’ 4-H Club are all from the Minisink Valley School District and this is their second year donating handmade hats. Last year, the club made 101 hats.
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Connections
April 2016
Art Cart Program Helps the Healing Process A new program has been launched to promote healing through arts activities. The Art Cart Program, in the form of a mobile activity center, was designed as a creative resource to bring recreational enrichment to patients at their bedside. Collaboratively developed between the hospital’s Art Program, Child Life Program, and Volunteer Services, each Art Cart is operated by trained volunteers. Many of our Art Cart volunteers have a background in child life practice, as professional artists, or as art teachers and they bring different creative skills to the program. “For children in the Hospital, verbally expressing their thoughts and feelings can be challenging. Being in a hospital can be extremely intimidating. Art is an excellent outlet for them. It can be a distraction that can also turn into a therapeutic process. Colors, shapes, lines and images speak to them in ways that words cannot,” said Orange Regional’s Child Life Specialist, Michelle Ferguson. “When we take the Art Cart around, we are offering an alternative way for our patients to heal. This is based on the philosophy that images can help us understand who we are and enhance life through self-expression.”
Orange Regional Medical Center’s Art Cart Program Volunteers with the Art Cart.
The Art Carts are hospital grade utility carts-designed for high use areas and with attention to cleanliness - retrofitted with vibrant graphics. The hospital’s first Art Cart was piloted on the pediatric unit and received positive feedback from patients and their families. “During my daughter’s stay at Orange Regional, we had the most enjoyable visit from [the Art Cart volunteers]. They brought joy to a stressful time,” said one parent in an email to the hospital. Siblings and family members are also invited to participate with Art Cart activities. Additional Art Carts are planned for other areas of the hospital including waiting areas. For more information, contact Orange Regional’s Child Life Specialist, Michelle Ferguson, at 333-5150 or mferguson@ormc.org or visit www.ormc.org/art. To learn more about volunteer opportunities at Orange Regional, contact Laura Hodges, Coordinator, Volunteer Resources Department, at 333-0218 or lannhodges@ormc.org.
Coming Up Daisies Congratulations to Michele Worden, RN, Breast Cancer Patient Navigator - Orange Regional's most recent recipient of the DAISY Award for Extraordinary Nurses! Thank you for all that you do! DAISY Award honorees personify Orange Regional’s remarkable patient experience. Nurses who are leaders of nursing excellence by providing exceptional patient care in a progressive, dynamic and healing environment, can be nominated and winners will be recognized as outstanding role models within our nursing community. To nominate a nurse for the DAISY Award, visit www.ormc.org/daisyaward. -5-
Connections
April 2016
Car Seat Checks Now Available 2nd Tuesday of every month (rain or shine) March - November 10:00 a.m. to 5:00 p.m., by appointment Orange Regional Emergency Department Entrance Child Passenger Safety Technicians will educate parents on the proper installation and use of child safety seats. All expectant parents and parents of children from infancy through age 12 are welcome. Installation and lesson takes approximately 60 minutes. Parents should come prepared with car seat, car seat manual and car manual. To schedule an appointment, please call 1-888-321-ORMC (6762) or visit www.ormc.org/communityoutreach.
Focusing On Our Future: Y2 Kids
IT and Quality Represent at National EPIC Meeting
On April 20, Orange Regional participated in Y2 Kids, a day of hands-on, interactive career exploration activities geared for middle school students, their parents and teachers for the purpose of jumpstarting kids into developing career interests. Several departments participated including Nutrition and Food Services; Information Technology and Marketing & Public Relations. The event was well-attended with over 2,000 students and teachers. For more information about Y2Kids, contact the Marketing & Public Relations Department at 333-2391.
Fred Conklin and Jacqui Budakowski presented “Electronic Clinical Quality Measures (eCQM) Submission with Success” at the Meaningful Use forum during Epic’s Expert Group Meeting (XGM) in Verona, Wisconsin on April 12. The focus of the presentation was GHVHS’s IT and Quality departments mapping data elements in Epic to standard terminologies so that they could be submitted in QRDA (Quality Reporting Data Architecture) format to submit the hospital quality measures for Inpatient Payment Prospective Systems for Inpatient Quality Reporting and Meaningful Use electronically. Orange Regional submitted 16 eCQMs and were one of only a few hospitals nationwide to accomplish this. Way to go! -6-
Connections
News Bulletin
April 2016
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IT Security Tips
Reminder: If you receiv e an email that appears “suspect” please for wa You should never provid rd the email to spam@o e anyone with your usern rmc.org. ame and password. IT If you encounter any IT will never ask for this inf issue, please contact 33 ormation. 3-2020.
Breakfast with the Easter Bunny Orange Regional held a breakfast with the Easter Bunny. The event was co-presented by the Nutrition and Food Services and Security Departme nts and sponsored by the Orange Regional Auxiliary . A great time was had by all; featuring delicious food offerings, a craft area and appearances by both the Easter Bunny and our own Hudson, mascot of the Pedi atric Center.
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Connections
April 2016
SAVE THE DATES Free Breast Care Seminar
Blood Drive
Wednesday, June 1 6:00 p.m. to 7:30 p.m. Orange Regional Medical Center Conference Center
First Wednesday of every month. 9:00 a.m. to 2:00 p.m. Donor bus will be located outside of the Main Campus Entrance.
Refreshments will be served. PRE-REGISTRATION REQUIRED
Walk to Cure Arthritis Saturday, May 21 Thomas Bull Memorial Park Montgomery, NY Registration opens at 8:30 a.m. Walk Begins at 10:00 a.m.
For more information, visit www.ormc.org/Classic
QUEST FOR THE BEST
ORMC is striving for the highest level of Electronic Health Record System adoption, HIMSS Stage 7. At Stage 7 level, ORMC will easily and readily be able to share clinical information electronically with providers regardless of their location. To date, no other hospital in New York is at Stage 7. Here’s what we need to do:
1) Clinically relevant documents must be scanned within 24 hours 2) Computerized Physician Order Entry (CPOE) must be at or greater than 90% (Physicians) verbal orders should be kept at a minimum.
3) Barcoding must be at 95% or greater— breast milk, blood and medications
To learn more about how you can help ORMC achieve HIMSS Stage 7, or schedule an educational session for your team, call Amy Jacobs in the Information Technology Department at 333-2592 or email: ajacobs@ormc.org.
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