www.ormc.org
A newsletter for Orange Regional Medical Center employees, physicians and volunteers
September 2016
From The President & CEO It is with great pleasure that I congratulate our staff on another historical achievement for Orange Regional Medical Center - the opening of our new Outpatient Building and Spagnoli Family Cancer Center. Thank you to all who worked night and day to get these buildings ready for our patients, on time and on budget. Relocation of outpatient services and offices were smooth and safe. I’m grateful for your hard work, dedication and commitment to these projects for the benefit of our patients and our community. The Outpatient Building, will offer urgent care services seven days a week 8:00 a.m. – 8:00 p.m. and primary care and multi-specialty care services all through Orange Regional Medical Group, which employs Scott Batulis President & CEO approximately 100 providers. Diagnostic services are extensive and state-of-the-art. The new outpatient surgery and procedure center is excellent and will expand as demand increases. We also added significant space for Medical Education to host our growing number of medical students from Touro College and our six Residency Programs. Our Cancer Center offers the newest technology available for the diagnosis and treatment of many types of cancer including 3D mammography and the best radiation therapy technology available anywhere in the world. Our infusion center combines compassionate care and a beautiful new viewing garden to comfort our patients. It is our expectation that in the future, as technology improves, more healthcare services will be provided in the outpatient setting. Our new facilities position us perfectly to provide high quality medical care and outpatient services in a beautiful healing environment. Combined with the new hospital, these new buildings and the services provided create a world class, one-stop destination for all patients and a convenient, fully integrated campus for our physicians. It also offers exciting opportunities for our employees and students. We should all take great pride in what we have accomplished and embrace our exciting future. Together, the hard work and dedication that each of you put forth help to make dreams become reality. Our new hospital and now the Outpatient Building and Spagnoli Family Cancer Center are proof that together, we can only grow stronger. Sincerely,
Scott Batulis, President & CEO
Outpatient Services Relocate to Outpatient Building and Cancer Center The relocation of various outpatient services and Orange Regional Medical Group took place on September 26 from the Orange Regional Medical Pavilion and Goshen Patient Service Center to our Outpatient Building and Cancer Center located at our main campus - 707 East Main Street in Middletown. Services relocated from the Orange Regional Medical Pavilion to the new Outpatient Building include Orange Regional Medical Group, Outpatient Surgery, Diagnostic Imaging, Pre-Surgical Testing, the Ray W. Moody, M.D. Breast Center, the Dunkelman Diabetes Center and the Laboratory. In addition, oncology treatment services previously offered in the Orange Regional Medical Pavilion have moved to our new Spagnoli Family Cancer Center. Services relocated from the Goshen Patient Service Center to the new Outpatient Building include the Laboratory, Registration and Diagnostic Imaging. Radiation Oncology services offered at our Goshen location will be moving to the new Spagnoli Family Cancer Center in November. The new buildings also feature new space for Outpatient Cardiac Rehabilitation as well as our Infusion Center, which was beautifully transformed to offer more comfort to our patients. For more information, visit www.ormc.org.
GHVHS Medical Group
Connections
Update
September 2016
Where should you go to receive the most appropriate care for your needs? Orange Regional Medical Group Urgent Care is set up to assist our patients with various injuries or illnesses that, though not life-threatening, require immediate professional medical attention. Though, there may still be some wait time, we are better able to prioritize the treatment of our patients based upon the time of their arrival as compared to the emergency room.
URGENT CARE
VS
EMERGENCY ROOM
Allergic reactions
Abdominal pain
Animal and bug bites
Children under three months who need immediate care
Broken bones (*)
Extreme pain, especially if the cause is unknown
Cuts that may need stitches (*)
Eye injuries
Coughs, congestion and sinus problems
Falls with injury or while taking blood thinners
Ear infections
High fevers
Mild fevers
Intestinal bleeding
Minor burns
Loss of consciousness or vision
Neck and back pain Pink eye or other minor eye problems
Persistent chest pain (especially radiating to arm or jaw with sweating, vomiting or shortness of breath)
Rashes
Repeated vomiting
Severe flu or cold symptoms (*)
Seizures without a previous diagnosis of epilepsy
Painful urination
Sprains and strains
Severe burns
Throat pain
Severe heart palpitations
Vomiting
Sudden severe head pain or injury
(*) indicates a situation that can also be seen in an emergency room.
Sudden testicular pain and swelling Suspected poisoning or drug overdose Traumatic injury
URGENT CARE LOCATIONS MIDDLETOWN 707 East Main Street, Middletown, NY 10940 845-333-7271 • Fax: 845-333-7139 Open Daily, 8 a.m. – 8 p.m.
Vaginal bleeding with pregnancy Weakness or paralysis
When to Call 911
MONROE 475 Route 17M, Monroe, NY 10950 845-333-7837 • Fax: 845-333-7475 Monday – Friday, 8 a.m. – 8 p.m. Saturday & Sunday, 8 a.m. – 4 p.m.
In a medical emergency or in doubt, call 911. •
Do not drive to the hospital if you have severe chest pain or bleeding, feel like you might faint or your vision is impaired or have symptoms of heart attack or stroke.
•
Taking an ambulance is safer, especially if you suffering a heart attack. Ambulance personnel provide care on the way to the hospital.
•
Emergency responders are trained to stabilize patients before they get to an emergency room.
Holiday hours vary at each location
Wait times are significantly shorter for Urgent Care.
Co-pays are lower at Urgent Care.
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To reach the Orange Regional Emergency Department, call 845-333-1300.
Connections
Leading the Way Joyce Timko, MBA, CRA, RT (R) (M) (CT) has joined Orange Regional and the Diagnostic Imaging team as Director of Diagnostic Imaging. Joyce has a wide range of diagnostic leadership experience in the past 15 years including her positions as Outpatient Imaging Coordinator of Atlantic Health System, Director of Radiology for Putnam Hospital and RIS/PACs Administrator for Crystal Run Healthcare. As Director of Diagnostic Imaging, Joyce’s primary responsibility is direct oversight over the multi-site X-Ray service and full line MRI service. She also plays a major role in assisting in the development and expansion of the high tech MRI service line and supports patient experience initiatives. Joyce holds a Bachelor of Science Degree in Radiology from Quinnipiac University and Master of Business Administration Degree from Mount Saint Mary College. She has American Registry of Radiologic Technology certifications in radiography, mammography and computer tomography. She is also a Certified Radiologic Administrator from the Association of Medical Imaging Management. She can be reached at 333-1267 or jtimko@ormc.org.
Orange Regional Integrates eMOLST Access Orange Regional has improved its clinicians’ focus on providing excellent end-of-life care by encouraging conversations with seriously ill patients and their family members. Orange Regional recently completed a key milestone in this project by improving providers’ access to the New York State eMOLST Registry. eMOLST allows clinicians to capture patients’ end-of-life orders and accompanying documentation to ensure patients’ wishes can be honored at all times and in all care settings. The Medical Orders for Life-Sustaining Treatment (MOLST) Program helps ensure quality end-of-life care through shared, informed, decision-making conversations between seriously ill patients, their families and healthcare professionals. MOLST orders are documented on the NYSDOH MOLST form and must be signed by a physician. The electronic version, eMOLST, is a secure, web-based system that allows for both MOLST form completion and documentation of the discussion in a centralized database that also serves as New York’s Registry for these documents. eMOLST allows health care professionals to complete the entire MOLST process online and guarantees that the orders and all necessary documentation of the conversation are always accessible. Our IT department has taken an extra step to integrate eMOLST into the Epic Electronic Medical Record for easy access by clinicians and other hospital staff. This integration simplifies the login process and search function for providers and allows a patient’s eMOLST orders to be retrieved quickly. Our clinical staff, led by Dr. Emma Fattakhov, Medical Director for the Palliative Medicine Service, are incorporating eMOLST discussions into routine patient care for individuals who are appropriate for these conversations. MOLST orders are only recommended for people who are seriously ill and close to the end of life. MOLST orders must be honored whether the patient is at home, in the hospital, in a nursing home, or in any other setting. eMOLST helps ensure accuracy in MOLST completion and guarantees accessibility to these critical medical orders in an emergency. -3-
September 2016
Welcome New Employees Carla Anastasio Rosemary Aponte Jamie Barton Rachelle Brutus-Bush Richard Carey Melissa Clarke Charmaine Clunis Jason Cordero Marie Jasmine Cuison Bonnie DelBianco Azariah Devereaux Yorline Elien Allison Feimer Jomari Flores Victoria Gilyard Amy Haggerty Amber Hammond Katherine Idrovo Sara Introcaso Kim Izzard Ramses Jimenez Ernest Johnson Anna Kellett Dawn Kohler- Pawliczak Desiree Laguna-Vega Faith Lazier Kristen Lowensten Francisco Mateo Clara Mathews Alek McKeever Alexis Mickowski-Watkins Danielle Miller Paola Munoz Andrea Nevling Zatiya Ortiz Chelsea Orts Mattea Parisi Lee-Anne Parker Melinda Potter Simone Reynolds Michelle Reynoso Kyle Rivera Krystle Rodriguez Jemps Stfleur Tammy Taylor Brittany Tuthill Marykate Varnavides Nicole Warner
Connections
September 2016
Outpatient Building and Cancer
On September 19, Orange Regional Medical Center and Orange Regional Medical Group held a Ribbon-Cutting Ceremony for our new Outpatient Building and Spagnoli Family Cancer Center. ORMC and ORMG staff and physicians, in addition to board members, elected officials, executive leadership and employees, gathered to recognize the hard work and dedication that went into the planning and completion of both new buildings.
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Connections
Center Ribbon-Cutting Ceremony
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September 2016
Connections
September 2016
Second Annual Patient Choice Awards On July 27, Orange Regional’s Inpatient and Outpatient Experience Transformation Teams held the 2nd Annual Patient Choice Awards. Congratulations to all of our units, clinical leaders, physicians and employees that were awarded for continuously going above and beyond in fulfilling the Hospital’s mission. Thank you to everyone who had a helping hand in ensuring this successful event!
We Couldn’t Have Done It Without You Doug Rose Eileen Osborne Financial Advocacy Going the Extra Smile Jessica Gerlach Most Caring Physician Anjana Poonthota, MD Nathaniel Margolis, MD Helping Hands Michelle Ferguson Dax Allen Kruger Highest Performing Initiative 2 North Interventional Radiology Most Compassionate Leader Stacy Lynn Britsch Betty Koshy Inspired Caregiver Jennifer Harker Radiation Oncology Teamwork Excellence Inpatient Pediatrics The Ray W. Moody, M.D. Breast Center The Grateful Patient Award Geraldine Sylvester Peter Bezdicek, MD Emma Fattakhov, MD Jean Kania, RN Adrian Paraschiv, MD Rick Sanchez Highest Performing in Patient Satisfaction Inpatient Rehabilitation The Wound Care Center
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Connections
Family Fun Day
September 2016
On September 17, Orange Regional Medical Center and Orange Regional Medical Group invited employees, volunteers and their immediate families to tour the new Outpatient Building and Spagnoli Family Cancer Center. Guests enjoyed barbecue fare, ice cream and entertainment. A great time was had by all.
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Foundation
Connections
Update
September 2016
Foundation Announces Board of Trustees Members
Elizabeth Rowley
Steven VanPoucke
Scott Lask
The Foundation has announced the appointment of the following individuals as board members: Elizabeth Rowley, CFRE, President and CEO of the Community Foundation of Orange & Sullivan, Steven Van Pouke, Vice President of Engineering, BFY Brans of Monroe; and Scott M. Lask, President and Owner, The Scott Lask Wealth Management Group LLC of Monroe. “We are really honored that our new board members have agreed to serve,” said Foundation Board Chair, Jonathan Rouis, CPA. “They represent the very best of the region’s business community and care deeply about Orange Regional’s mission, programs and services. We are really proud to have each of them involved in our philanthropic work.” For more information about The Future is Orange Capital Campaign, call 333-2333.
Brittany Miller Foundation Room Orange Regional Medical Center recently held a ribbon-cutting ceremony to commemorate a new Pediatric Family Comfort Room, funded by The Brittany Miller Foundation. The Pediatric Family Comfort Room provides a place of respite for families of pediatric inpatients. The Brittany Miller Foundation’s gift provided the resources to create a private space for reflection, conversation and rest. The room is designed with comfortable furniture, a television, telephone and a private bathroom. "We hope families will find some solace in this peaceful room. This gift provides space for emotional conversations with families and their loved ones. It is a really beautiful room with a lovely view where families can freshen up, relax and talk with extended family,” said Orange Regional Medical Center Foundation President William Dauster. For more information on how to donate, visit www.ormc.org/charitable-giving.
On August 25, the Orange Regional Medical Center Foundation hosted a ribbon-cutting ceremony for the new Pediatric Family Comfort Room funded by the Brittany Miller Foundation. Pictured from Left to Right are Sue and Dean Miller, parents of Brittany Miller for whom the Pediatric Family Comfort Room is dedicated.
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Connections Connections
September September2016 2016
2016 High School Volunteer Scholarships
From L to R: Volunteer Resources Coordinator, Laura Hodges; Katherine Peters; Valmic Patel; Chief Operating Officer, Jonathan Schiller; Jessica Rallo; Colin McCormick and Director of the Volunteer Resource Department, Debbie Linken.
Orange Regional awarded three high school seniors with its High School Volunteer Scholarships in 2016. Orange Regional high school volunteer scholarships are offered to volunteers who are high school seniors and have provided a minimum of 100 volunteer service hours to the hospital. This year’s recipients were Katherine Peters, Valmic Patel, Jessica Rallo and Colin McCormick. For more information, contact Director of the Volunteer Resource Department, Debbie Linken at 333-0213 or dlinken@ormc.org.
2016 Matthew O’Brien Memorial Scholarship
From L to R: Alexander Jollie, Colleen and Michael O’Brien and Annalise Cardish.
The Matthew O’Brien Scholarship honors the memory of Matthew O’Brien, son of Colleen and Michael O’Brien. Both would like Matthew’s memory to live on with this scholarship and by giving back. Matthew O’Brien scholarships are offered to children and grandchildren of employees who are pursuing a career in the healthcare field. This year’s recipients were Annalise Cardish and Alexander Jollie. For more information, contact your Human Resources Business Partner. -9-
Connections
September 2016
Coming Up Daisies
Congratulations to Donna Charitable, RN, Orange Regional's most recent recipient of the DAISY Award for Extraordinary Nurses! DAISY Award honorees personify Orange Regional’s remarkable patient experience. Nurses who are leaders of nursing excellence by providing exceptional patient care in a progressive, dynamic and healing environment, can be nominated and winners will be recognized as outstanding role models within our nursing community. To nominate a nurse for the DAISY Award, visit www.ormc.org/daisyaward.
Glycemic Bus Pass Award In August, the Glycemic Improvement Team introduced the Glycemic Bus Pass Award. This award is presented monthly to the unit that reaches glycemic targets and demonstrates timely reassessment of hypoglycemia through its participation in the Diabetes Champions program and other diabetes qualifying projects. The first units to be presented with The NUGGET, (Nursing Unit Glucose Testing) which represents the Glycemic Buss Pass Award, were the Behavioral Health Unit and the Inpatient Rehabilitation Unit. Thank you for your dedication to Diabetes Care. For more information on the Glycemic Bus Pass Award or for information on the Glycemic Improvement Team, contact Lorraine Porcaro at 333-2495 or lporcaro@ormc.org.
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Connections
News Bulletin
April 2016
Making Strides On September 1, the Nursing Professional Practice team, “Treasured Chests,� invited hospital staff to join them for its first potluck fundraiser for the Making Strides Against Breast k Cancer of the Hudson Valley Wal who m, on October 16. The tea has 26 members set to walk, surpassed its goal of raising $1,000 but contributions are still being accepted. end to breast cancer. HudsonValley and help put an rg/ lk.o swa ride gst kin ma t visi To sign up,
Run For Downtown (R4DT)
Annual inder Education Rem Learning
On August 20, Injury Prevention Coordinator, John Nowinski, attended R4DT where he educated the community on car seat safety!
National Preparedn
t& n Developmen The Organizatio of f annual ed ck ki of ficially s ha t en tm ar Dep n Valley Health e Greater Hudso th r fo n io at uc ed d System. em in 2016 an joined the Syst ho n, w io s at ee nt oy ie pl or Em spital the general ho ed et pl m n io co at ve ha al educ lfilled the annu have already fu oyees, annual pl em r r all othe Fo t. en em ir qu re by November t be completed us m n io at uc ed act Manager formation, cont in e or m r Fo . 30 and Learning, l Development na io at c.org. iz an rg O of or nlippin@orm 28 02 333 at , Naomi Lippin
ess Month
September is Nationa l Preparedness Mont h and once again Or Regional is taking pa ange rt. Our focus is perso na l preparedness so th you and your family at can be as ready as po ssible for whatever ma come our way. Wheth y er hurricane, blizzar d, lightning, fire or flo we want you to be re od, ady. Please take the time to make a plan, get a kit and stay informed. For more information, contact Manager of Em ergency Management, Robin Dieckmann, at x0261 or rdieckman n@ormc.org or Directo Safet y, Securit y, and r of Emergency Manageme nt, Miguel Rodrigues x0309 or mrodrigue , at s@ormc.org.
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oing Mailbox For Outg Employee Mail ng mail there is an outgoi Did you know that t be us lroom? All mail m basket in the mai For y. d prior to deliver sealed and stampe r to ra contact Administ hal, more information, nt se Ro Logistics, Brian Supply Chain and osen@ormc.org. at 333-0477 or br
Connections
September 2016
SAVE THE DATES Blood Drive
Jeanne E. Jonas professional development symposium and Frank W. Masterson memorial banquet
The first Wednesday of every month 10:00 a.m. to 3:00 p.m. Donor bus will be located outside of the Main Campus Entrance.
Thursday, November 17, 2016 8:30 a.m. to 2:30 p.m.
Making Strides Against Breast Cancer
Keynote Speaker: Dr. Corey Waller Sponsored by Mental Health Association in Orange County, Orange Regional Medical Center and the Orange County Department of Mental Health
Sunday, October 16, 2016 Registration begins at 7:30 a.m. Woodbury Common Premium Outlets
Kuhl’s Highland House, Middletown, NY
Join Team ORMC by registering at makingstrideswalk.org/hudsonvalley
Inspired Caregiver Award On August 10, Lou Milosevski, of Diagnostic Imaging, was presented with the Inspired Caregiver Award for helping a family member of a patient. “I would like to express my profound appreciation to Lou Milosevski, an x-ray technologist, for his expertise in assessing the gravity of my leg’s condition. His quick thinking prevented my leg from being amputated. More importantly, his actions saved my life,” said the family member. In January, the family member had surgery for pain in the right leg and the pain persisted through the time the he and his wife visited Diagnostic Imaging for her scheduled appointment. That’s when they met Lou, who noticed his pain and examined him promptly. As a result, it turned out that the family member’s leg was full of blood clots. After treatment, this family member is pain free and grateful to Lou, the staff in Diagnostic Imaging and to his surgeon.
Auxiliary Vendor Sales Program The Orange Regional Medical Center Auxiliary is pleased to continue its Vendor Sales Program. Save on Sweats Kitty's Silver Jewelry Not Just Your Grandmother's Pearls Teddi's Jewelry Teddi’s Jewelry Jazzy's Traveling Boutique Mostly Silver Applause Gifts Simple Treasures Haz Sheets Teddi's Jewelry Origami Owl
Oct 11, 2016 Oct 12, 2016 Oct 13, 2016 Oct 14, 2016 Oct 17, 2016 Oct 18, 2016 Oct 19, 2016 Oct 20, 2016 Oct 21, 2016 Oct 25, 2016 Oct 27, 2016 Oct 28, 2016
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Conference Center Lobby Conference Center Lobby Conference Center Lobby Pavilion, Crystal Cafe' Conference Center Lobby Conference Center Lobby Conference Center Lobby Conference Center Lobby Conference Center Lobby Conference Center Lobby Conference Center Lobby Conference Center Lobby