Connections - August 2019

CONNECTIONS August 2019

An award-winning newsletter for Orange Regional Medical Center employees, physicians and volunteers

From the President & CEO The healthcare industry is challenged every day to improve quality, reduce harm, improve access, eliminate waste and lower costs. As a major healthcare provider in our community, we face the same challenges. Incorporating innovation into our daily tasks will have an impact on these challenges, ultimately helping to deliver an exceptional patient experience.

Innovation is the process of turning an idea, which can be generated by anyone, into a more simplistic and convenient service that creates enhanced value for our patients and staff members. When innovated ideas are applied, they help to satisfy the needs and expectations of everyone.

Innovation isn’t just advances in technology. Innovation encompasses becoming more efficient at what we do as a System, using information to identify areas of improvement and becoming more streamlined and consistent in our delivery of quality care.

Often, new ways of conducting business come from small ideas that have a big impact.

I am pleased to announce that Orange Regional is a recipient of Healthgrades' 2019 Obstetrics & Gynecology Excellence Award™, 2019 Labor & Delivery Excellence Award™ and the 2019 Gynecologic Surgery Excellence Award™. Additionally, we received 5-star recognition for Gynecologic Procedures, Hysterectomy, C-Section Delivery and Vaginal Delivery. These achievements recognize our hospital for exceptional clinical outcomes while caring for women during labor and immediately after delivery of their newborn, as well as women undergoing gynecologic procedures and surgery.

These outstanding recognitions have placed Orange Regional as the only hospital in New York State to be recognized with the 2019 Labor & Delivery Excellence Award™, Gynecologic Surgery Excellence Award™, the Obstetrics & Gynecology Excellence Award™ and a 5-star in every women’s care category.

My sincere thanks and appreciation to our physicians, nurses and all staff who worked so hard to earn these outstanding achievements.

An estimated 60% of breakthrough ideas come directly from front I wish you and your family a happy and safe school year! line staff. We want to hear your ideas. Submit them via email to innovation@ghvhs.org, or call 845-333-IDEA (4332) or visit our Sincerely, Intranet and look for the innovation button and click on ‘submit new idea’.

Scott Batulis, President & CEO

Our latest recipient of the BEE (Be Exceptional Everyday) Award was Nicholas Heitzmann.

Thank you, Nicholas, for continuously providing excellent service amongst our staff and visitors.

The Orange Regional Rewards and Recognition Committee started the BEE program as a way to honor our employees, who are exceptional every day and go above and beyond their expected role in providing service. Each month, the Committee reviews nominations received and presents one BEE award to an exceptional staff member. The nominations of all recipients throughout the year are then reviewed by the Committee and one recipient is named as BEE of the Year. To make a nomination, email BEEAward@ghvhs.org.

CONNECTIONS

Greater Hudson Valley Health System Medical Group Update Welcome New Providers

Charles Afful, MD ORMG – Psychiatry

Joshua Layher, DO ORMG – Primary Care

Eric Jarmon, DO ORMG – Psychiatry

Alicia Olowu, DO ORMG – Primary Care

Muhammad Kamal, MD CRMG – Hospitalist

Robin Gumaer, NP ORMG – ICU

Morenike Jegede, CM ORMG – Women's Health

Congratulations to our ‘Top Docs’ Kudos to the following eight doctors who have been selected as “Top Docs” by Castle Connolly and are standouts among the exceptional assembly of Board-certified and accomplished physicians who make up our team.

From L to R: Joseph Chavez Carey, MD, FAAFP, a bilingual family medicine practitioner, is our Primary Care Medical Director. Joshua Vernatter, MD, AAHIVS specializes in infectious diseases and is a certified HIV specialist by the American Academy of HIV Medicine.

Orthopedic Surgeon, Eric Martin, MD, FAAOS, is Chairman of Orange Regional Department of Orthopedics. Marina Keller, MD, an infectious diseases physician, oversees infection control at both Orange Regional and Catskill Regional Medical Centers.

Raghuram Gorti, MD, FACS leads our vascular surgery team.

Michael Hoffman, MD specializes in male and female urology.

Samer El-Zarif, MD specializes in sleep medicine. Cleveland Lewis, MD (not pictured) is Medical Director of our Lung Cancer Program and Oncology Quality and Associate Clinical Director of General Surgery Residency.

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AUGUST 2019

Welcome New Employees Beth Sciortino, LCSW has been promoted to Behavioral Health Services Director of Social Work for the Greater Hudson Valley Health System.

Beth has over 13 years of experience working in Behavioral Health. She has extensive clinical and leadership experience in crisis management, operations, long and short-term therapies, program supervision, policy change and curriculum development.

Beth joined Orange Regional Medical Center in 2011 as a Behavioral Health Clinician in the psychiatric emergency room. At the same time, she became a Mobile Mental Health Clinician through Access Supports for Living, a position she continues to hold. In 2016, Beth was promoted to Behavior Health Services Director of Social Work and as interim Director of Outpatient Substance Abuse Services.

She has a Bachelor of Science degree in Psychology and Criminal Justice and has a Master of Social Work degree. She is NYS licensed as a Clinical Social Worker and NYS certified as an LCSW. She is currently an Office of Mental Health trainer in Preventing and Managing Crisis Situations (PMCS), is a nationally certified trainer in various youth development curricula and is nationally certified as a Youth Program Quality Assessor and Trainer. Beth can be reached at bsciortino@ghvhs.org.

Director of Diagnostic Imaging, Joyce Timko, MBA, CRA, RT(R)(CT)(M), was asked to speak at the National Association for Medical Imaging Management’s (AHRA) 2019 Annual Meeting in July.

While at the meeting, Joyce shared her experience leading Orange Regional Medical Center through its journey to earn the American College of Radiology’s (ACR) Diagnostic Imaging Center of Excellence (DICOE) designation in 2018.

“Our competitors can’t say they are a DICOE,” Joyce said in her presentation. “They may have a Breast Imaging Center of Excellence, they may be certified by the ACR, but they are not a DICOE. They are not the best of the best. We’re the best of the best.”

Noting that it took more than two years to gain DICOE designation, Joyce explained “It was worth the effort as ORMC is now a leader in diagnostic imaging.” She can be reached at jtimko@ghvhs.org.

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Sincerae Alay

Basma Mahmood

Akasha Anderson

Kjerima Mamudoski

Roxann Atkinson

Staci May

Joseph Barberio

Amy McClintock

Kathy Berg

Amanda Mercado

Brianna Best

Kylie Miles

Jonathan Boino

Jordan Muller

Nicole Brusca

Kayla Nenna

Jasmine Bruton

Gilbert Ortiz

Keith Buccieri

Florence Ostagne

Alia Cain

Leigh Petrick-McCoy

Michelle Ciancio

Ashely-Paige Picard

John Conroy

Malory Porada

Noel Coonce

Devin Ramcharitar

Atenaida Correa

Grissel Ramos Martinez

Ashley Dagele

Kiyah Redd-Williams

Jovanie Delrio

Jennifer Reilly

Klaus Dietrich

Tricia Reimer

Jenna DiPierro

Miguelina Reyes

Natasha Douglas

Eric Riquelme

Samantha Duquette

Reah Samaroo

Kimberly Escalante

Bridget Scrobe

Deysi Estrada

Owen Smith III

Carmela Fanelli

Priscilla Spinelli

Kaitlin Feik

Patricia Taylor

Tiphany Figueroa

Rachel Terracino

Alexandra Frost

Kristen Torres

Madison Galarneau

Christen Torruella

Zahra Gaye-Singhateh

Samantha Trappe

Heather Grisales

Shelby Vitarius

Jarin Johnson

JaLon Wallace

Samir Kaba

LaShannon Wallace

Kirandeep Kaur

Patricia Walsh

Maida Khan

Dianna Watch

John Lara

Joann Weed

Bianca LiBassi

CONNECTIONS

Magnet Champion Project Educates Nurses

The Perioperative & Trauma Services staff had an informative three-day visit by Magnet Director, Dionne Johnson, MSN, RN, and Nursing Professional Development Specialist/ Nurse Scientist, Ebony M. Samuel, MSN-Ed., RN-BC, NPD.

The group had a chance to

The visit marked a continuation of the Magnet Champion project called “What Does Nursing Excellence Mean To You,” or aptly named the “Nursing Excellence Booth.”

5. Receive certification information

1. Take the “what does nursing excellence mean to you” survey 2. Hear what colleagues think about nursing excellence 3. Receive engagement information 4. Learn about Magnet re-designation 6. Receive degree information 7. Gain evidence-based practice & research tips For more information on magnet and our efforts toward re-designation, contact Dionne Johnson at 333-2131 or djohnson5@ghvhs.org.

New Wall Honors Exceptional Employees

The new employee of the month display wall couldn’t be more strategically placed. It’s the first thing you see when you leave the cafeteria and leaves a lasting impression on those who view it. The wall hosts photos of employees who have illustrated Being Exceptional Everyday.

We should be proud to work with them. If you know someone who is exceptional every day, please submit a nomination for the BEE award by emailing BEEAward@ghvhs.org.

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AUGUST 2019

Good Catch Awards

Coming Up Daisies Nicholas Baez

Dominic Caccioppoli

Christine Mackay, RN

Employees Nicholas Baez, Dominic Caccioppoli, Anthony Gorlachav and Anthony Youngblood received Good Catch awards for their proactive patient care measures. Scott Batulis, President and CEO, as well as all Executive Team members, recognize those who take an active role in ensuring the quality of care at Orange Regional.

A good catch occurs when corrective action and/or timely intervention prevents an incident or medical error from happening. Nominations are judged by the Patient Safety Subcommittee. For more information about the Good Catch Award, contact QA Data Coordinator, Katie Haun, at khaun@ormc.org.

Monique Caban, RN

Congratulations to Orange Regional’s recipients of the DAISY Award for Extraordinary Nurses, Christine Mackay, RN and Monique Caban, RN. Thank you to these wonderful, compassionate caregivers! DAISY Award honorees personify Orange Regional’s remarkable patient experience. Nurses who demonstrate nursing excellence by providing exceptional patient care in a progressive, dynamic and healing environment can be nominated and winners will be recognized as outstanding role models within our nursing community. To nominate a nurse for the DAISY Award, visit www.ormc.org/daisyaward.

Anthony Gorlachav

Anthony Youngblood

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CONNECTIONS

Prevent T2 Class Learns the Benefits of Our Fitness Trail Board of Directors Member Ginny Rizzo and her daughter, Stacy Cameron, of Cameron Fitness, showed our Prevent T2 (Type 2 Diabetes) class how to safely and confidently utilize the ORMC Fitness Trail!

Prevent T2 participants are involved in a year-long program that promotes modest weight loss (5%-7% of current weight, if overweight or obese) and increased physical activity through lifestyle changes. The program meets regularly at the ORMC Community Health Education Center with Lifestyle Coaches, Amanda Langseder and Shelly Dehaan.

Participants are coached in self-efficacy, physical activity and diet.

Experiences are planned for the classes like a grocery store tour with a ShopRite dietitian as well as this interactive experience on the fitness trail. Nearly all participants stated that they felt more comfortable coming to utilize the ORMC Fitness Trail now that they had experienced it as a group!

If you have any questions, please contact Director of Community Health, Amanda Langseder, MSOL, CLC, at alangseder@ghvhs.org.

How Our Patients Can Contribute to the Safety and Quality of Their Care Everyone has a role in making healthcare safe, including our patients. We can encourage them to make their care safer by asking them to stay active, involved and informed.

Research shows that patients who take part in decisions about their own healthcare are more likely to get better faster. To help prevent healthcare mistakes, we should urge them to SPEAK UP with questions and concerns, if something doesn’t seem right to them and for additional education on their ailments and treatments.

Our patients should always be asked to participate in all decisions about their treatment, as they are the center of the healthcare team. Patients and physicians should agree on exactly what will be done during each step of treatment. They should be advised to keep copies of their medical records from other hospitalizations and to share them with us so that we have best information about their health histories.

Let patients know it’s ok for them to ask for a second opinion — we should always support their requests because the more information they have about all the kinds of treatment available, the better they will feel about the decisions they make. And last, but certainly not least, patients should talk to their health providers and families about their wishes regarding resuscitation and other life-saving actions during an emergency situation.

For more information on Culture of Safety, contact Quality Data Specialist, Katie Haun, at 333-1294 or khaun@ghvhs.org.

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AUGUST 2019

Global Latch On

On August 2, Orange Regional staff members and local mothers gathered in the Healing Garden to participate in the “Global Big Latch On” event, celebrating National Breastfeeding Awareness Month. Twelve mothers, their children, community partners from Woman, Infants and Children (WIC) and AMEDA Breast Pump attended the special event to recognize the importance of breastfeeding.

Did You Know…

• Collectively the ORMC volunteers were in the workforce for almost 2,400 years!

• 25% of our volunteers were teachers - elementary through college level.

• 19% of the volunteers were in healthcare, with the majority being Registered Nurses.

• 10% of ORMC Volunteers worked in various capacities in the Social Services sector.

• On average, the ORMC volunteers give 650 hours a week in service to the hospital.

In an effort to better serve the volunteer needs at ORMC and utilize the experience of our volunteers more effectively, we are beginning a new outreach effort. A Needs Assessment was distributed to all departments to assist in determining the need for volunteers, how they can be utilized, special projects and upcoming events. This tool will allow Volunteer Services to be as responsive as possible to your short and long-term needs and to target our recruitment and training efforts.

For more information on how you can utilize Volunteer Services or for more information on the Needs Assessment, contact Volunteer Services Manager, Maureen Roche, at 333-0213 or mroche1@ghvhs.org.

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Our Blog: Read, Like, Share!

Access the latest news, articles and tips authored by our physicians and staff.

You’ll find new ways to connect with Orange Regional and share with our community – accessible online, 24/7!

Visit www.ormc.org/blog.

CONNECTIONS

Blood Drive

Nursing Informatics Symposium

First Wednesday of the month 10:00 a.m. to 3:00 p.m.

Saturday, September 21, 2019 7:30 a.m. to 3:30 p.m.

Outpatient Building

Donor bus will be located outside of the ORMC Main Lobby Entrance.

To register, visit https://bit.ly/2Ybincl

JDRF Diabetes Walk

September 29, 2019 8:00 a.m. to noon Hudson Valley Sports Dome, Milton, NY For more information, contact Shelly Dehaan at sdehaan@ghvhs.org.

Thank YOU! Thank you to all employees and community members who donated to the Boys and Girls Club’s Backpacks for Hope: School Supply Drive. ORMC was a host site for the school supply drive which ran through August 15. Supplies that were donated included backpacks, notebooks, folders, pencils, crayons and erasers. These donations will greatly help underserved students in our community.

Auxiliary Vendor Sales Program Sales take place on the ground floor of the Main Campus in the Conference Center Lobby.

September 6 Nuts Plus

September 19 Kids Stuff

September 11 MnR Enterprises

September 20 Nuts Plus

September 12 D&D Jewelry Designs

September 23 Moji Life

September 13 Clog Shop

September 26 Pampered Chef and More

September 17 Leslie’s Jewelry Connection

September 27 John’s Jewelry

Connections Newsletter For more information about Connections or to make a submission for consideration, contact Senior Marketing and PR Specialist, Lauren Kropf-Zuckerman, at 333-2363 or lzuckerman@ghvhs.org.

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