Garnet Health Gems May 2021

Gems

August 2020

May 2021

Exceptional Lives Here.

Exceptional Lives in Goshen, Too! Garnet Health Doctors opens new location

Learn more on pages 2 and 3

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Alicia Olowu, DO, Primary Care

Joseph Chavez Carey, MD, FAAFP, Primary Care Medical Director

Garnet Health Doctors Opens Office in Goshen On May 10, Garnet Health Doctors opened its newest office in Goshen, marking its ninth location in Orange and Sullivan counties.

previously were seeing patients in our Middletown office, and now see patients full-time at the Goshen location.

The new location, at 102 Clowes Avenue in the new Goshen Plaza, is right off exit 124 from Route 17 and offers Urgent Care, Primary Care, Endocrinology and Rheumatology, plus Lab and X-ray services.

Garnet Health Doctors’ Urgent Care team in Goshen includes Dr. Osmaan Minhas and Dr. Reena Patel; Family Nurse Practitioners Nicholas Acierno, Dahlia Khanns, Justin Ramcharitar and Lucy Palomino; and Physician Assistants Carley Neinas, Anisha Vadehra and Kelly Markisello. These providers are rotating their service between our three Urgent Care locations in Goshen, Middletown and Monticello.

Several of our physicians are now seeing patients at the Goshen location. They include Primary Care physicians Dr. Joseph Chavez Carey, who was previously located in Monroe and is now seeing patients full-time in Goshen, and Dr. Alicia Olowu, who is rotating between the Goshen and Middletown offices.

Dr. Mohamed Ali offers Endocrinology services in Goshen three days a week and two days a week in Catskills.

Rheumatology services are provided by Dr. Jenny Cabas-Vargas and Dr. Bella Fradlis. These providers 2

To make an appointment at the Goshen location, call (845) 333-7200. Or, schedule an appointment by visiting garnethealth.org/doctors or through the new Garnet Health app, which can be downloaded from the App Store or Google Play.

Some of the Friendly Faces You’ll See at Our New Location

Board Members Get a First Look at Goshen Office Garnet Health Board Members Ginny Rizzo and Susan Murray-Tetz stopped by the new Garnet Health Doctors Goshen location for a tour led by Dr. Gerard Galarneau, President, Garnet Health Doctors, and Jerry Dunlavey, Executive Director, Garnet Health Doctors.

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BEE Awards Congratulations to Quality Improvement/Emergency Department Liaison Lorraine Baker (requested not to be photographed), the March 2021 Employee of the Month at Garnet Health Medical Center.

She was nominated and recognized for volunteering her time to support the health system’s Monoclonal Antibody Program by making over 200 calls and sending emails to COVID-19 outpatients. Great work, Lorraine. Thank you!

Congratulations to Nursing Assistant Brittany Gamble, the March 2021 Employee of the Month at Garnet Health Medical Center - Catskills. Brittany was honored for providing an exceptional experience for a patient.

“She goes above and beyond to give patients the best care,” her nomination stated. Way to go, Brittany. You are awesome!

Nursing Assistant Brittany Gamble (holding yellow bag), Garnet Health Medical Center - Catskills

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Congratulations to the Garnet Health Information Technology team, our 1st Quarter 2021 ( January-March) Team BEE Award winner, for going above and beyond to help make the Garnet Health vaccination centers a success. The team worked tirelessly to make sure the Epic electronic health record system was customized to document patient vaccinations.

The Employee of the Month program also is known as the BEE Award – and Being Exceptional Every day takes dedication, loyalty and commitment.

To nominate an employee, physician, volunteer, team or department, visit the Intranet homepage, scroll down and click on the BEE Award icon.

Garnet Health Information Technology team

Congratulations We are pleased to welcome Margarita Corbett as the Director of Cultural Diversity, Inclusion and Equity for Garnet Health. In her new role, Margarita influences and leads change across the organization through the implementation of a system-wide diversity, equity and inclusion strategy, fostering a more collaborative and inclusive culture to drive exceptional healthcare. She works with various groups within the organization to develop and implement comprehensive, relevant diversity and inclusion training and education programs tailored to our specific needs.

Margarita Corbett

She supports our existing LGBTQAI+ Resource Team and will influence and support the creation of new ones.

Margarita received a Bachelor of Arts degree in Pre-Law and Sociology from Rutgers University and a MBA in Human Resources and Global Management from the University of Phoenix. She can be reached at mcorbett@garnethealth.org.

Evelyn Gennodie

We welcome Evelyn Gennodie as Manager of Healing Environments for Garnet Health.

In her role, Evelyn creates nurturing and therapeutic designs that help reduce patients’ and visitors’ anxiety and stress, accelerate recovery, shorten hospitalizations, reduce medication use, lessen pain and promote a sense of well-being.

Evelyn was previously Holiday Decor Designer at Neave Group Outdoor Solutions. She earned a Bachelor of Arts degree in interior design and marketing home furnishings from the Fashion Institute of New York in New York City. She can be reached at egennodie@garnethealth.org.

Rachel Roeber, Director of Coding and Clinical Documentation Improvement (CDI) for Garnet Health, has been promoted to Garnet Health Administrator, Coding & Clinical Documentation Improvement and Patient Access.

Rachel Roeber

Erica Burgos

In her new role, Rachel has assumed administrative oversight of Hospital, Outpatient and Emergency Department Patient Access for the System’s hospitals, in addition to her current responsibilities overseeing Coding and Clinical Documentation Improvement.

Rachel can be reached at rroeber@garnethealth.org.

Erica Burgos, Operations Manager Clinical Documentation Improvement & Coding (CDI) for Garnet Health, has been promoted to Garnet Health Director of Coding and Clinical Documentation. In her new role, Erica has assumed oversight of Hospital (Inpatient and Outpatient) and Medical Group Coding across the system, in addition to overseeing Coding and CDI Operations. Erica can be reached at eburgos@garnethealth.org.

Yaw Baah, MD, was promoted to Associate Director of Hospitalist Services for Garnet Health Doctors. In his new role, Dr. Baah oversees Garnet Health Doctors’ Adult Hospitalist Services at our Middletown and Harris hospitals. Dr. Baah has been a member of the Hospitalist Services team since November 2016. He obtained his medical degree from Kwame Nkrumah University of Science and Technology/Komfo Anokye Teaching Hospital in Kumasi, Ghana. Dr. Baah completed his Residency training in Internal Medicine at Lebanon Hospital Center in New York, NY. Dr. Baah can be reached at ybaah@garnethealth.org.

Yaw Baah, MD 5

Catskills is Coming Up Daisies Garnet Health Medical Center - Catskills presented its very first DAISY Award to Intensive Care Unit Registered Nurse Karen Franza for the amazing care and compassion she provided to our COVID-19 patients and their families!

“Karen is a strong nurse who goes above and beyond, and any patient would be lucky to have her care for them,” the nomination stated. Shout-out to Karen, and huge congratulations to you for earning this honor!

Intensive Care Unit Registered Nurse Karen Franza (in pink)

Nominees for the first DAISY award were: Deborah Benjamin, RN

Lacie Halloran, RN

Marissa Diescher, RN

Jamie Myers, RN

Sylvia Galligan, RN

Jessica Nunez, RN

Jodi Galvin, RN

Tammy Shahzad, RN

Nicole Gray, RN

Julie Swendsen, RN

Kim Hall, RN The DAISY Award is an international award program that honors extraordinary nurses. Email your nomination for an extraordinary nurse to daisycatskills@garnethealth.org.

Garnet Health Medical Center also accepts DAISY Award nominations. Email your nomination for an extraordinary nurse to daisyaward@garnethealth.org.

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Please include the following details in your nomination email: • Name of nominee • Unit • Description of why your nominee should receive a DAISY Award • Your contact information - Name - Phone - Email elationship (RN, patient, family/ -R visitor, MD, employee, volunteer) - Date of nomination

Physicians Recognized for Lifetime Achievement and Leadership Garnet Health Medical Center’s Board of Directors recently honored Ronald Israelski, MD, with the 2020 Lifetime Achievement Award and Anjana Poonthota, MD, with the 2020 Leadership Award. The 2020 Annual Physicians Dinner was canceled and in-person meetings were paused due to the pandemic, preventing these awards from being presented last year. However, we did not forget!

Ronald Israelski, MD

Dr. Israelski received the 2020 Lifetime Achievement Award for his role in establishing The Bone and Joint Center of Excellence at Garnet Health Medical Center and for his role as Department Chair of Orthopedics, as well as being an active member of Garnet Health Medical Center’s Medical Executive Committee. He was the first Director of Medical Education, a program he worked hard to create, which has resulted in the strong partnership Garnet Health Medical Center has with Touro Medical College today.

Dr. Israelski is also a true humanitarian. Following the devastating Haiti earthquake in 2010, he began organizing missions in which he ships donated medical supplies and flies several times per year, at his own expense, to operate on the Haitian people in need.

Dr. Poonthota received the 2020 Leadership Award for being a continuous advocate for Pediatrics and Women’s Health. As leader of our pediatric hospitalists, she has been instrumental in developing a strong relationship between pediatrics and obstetrics.

Anjana Poonthota, MD

She is also Medical Director and Chair of Pediatrics for Garnet Health, a member of the Medical Executive Committee, a member of the Physician Excellence Committee and Director of Wellness.

Thank you to all our dedicated physicians who work so hard to care for our community.

First Responders Show Support with Celebratory Parades Thank you to the first responders and all who participated in the celebratory community drive-by parades for our healthcare heroes at Garnet Health. We appreciate your show of support during Hospital Week!

Visit the Garnet Health Facebook page to see videos from the parades.

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Garnet Health Partners with Local Schools to Vaccinate Students Garnet Health Medical Center partnered with local high schools, including Orange-Ulster BOCES, Middletown, Monroe-Woodbury, Burke Catholic and Pine Bush, to vaccinate students 16 years and older. With parental consent, students received their first and second vaccine doses.

“We are proud to partner with local high schools to provide vaccinations to students,” said Chris Costello, Director of Occupational Health and Wellness at Garnet Health. “As part of our continued commitment to the community, we know the importance of safeguarding our adolescents by making sure they are protected.”

Have you been vaccinated? If not, please consider doing so.

Garnet Health Medical Center partnered with Orange-Ulster BOCES (OU BOCES) to vaccinate nearly 200 Career and Technical Education and special education students in a clinic at the Emanuel Axelrod Education Center in Goshen, NY.

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Our vaccination team was happy to vaccinate students at Monroe-Woodbury Central School District High School. Garnet Health Board of Directors Members Don Beeler, Susan Murray-Tetz and Ginny Rizzo were also in attendance to show support.

On the Scene: Supporting Our Students

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Quality and Patient Safety Corner The Good Catch Award Garnet Health Medical Center’s Catris Brown, Float Nursing Assistant, Noel Coonce, Laboratory, and Brett Gurda, Pharmacy, recently received Good Catch Awards for demonstrating their commitment to keeping patients safe.

A Good Catch occurs when corrective action and/or timely intervention prevents an incident or medical error. For more information about the Good Catch Award or to make a nomination, visit the Intranet homepage and click the Good Catch section under “Feedback.”

Catris Brown

Noel Coonce

Security Reminder: How to Prevent a Cyberattack Steps we all need to take to protect ourselves, our patients and our organization: • A lways use caution when opening emails, clicking on attachments and downloading files.

• Hackers are sophisticated and are constantly looking for weaknesses where they can gain access. Be suspicious any time you are asked to do something urgently and of any request by a leader that does not seem right.

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Brett Gurda

• A lways safeguard our patient information. This includes locking your workstation when you are away from it, not texting patient-health information outside of Secure Chat or Haiku/Canto and using encryption when emailing PHI outside of the Garnet Health system.

• Hover to discover: Put your mouse over any link in an email to see where it will take you. If the site does not look correct, send the email to spam@garnethealth.org.

• Contact the Information Technology team at 333-2020 with any concerns or questions. We are here to support you and to help keep our IT systems safe!

The Critical Incident Stress Management (CISM) team at Garnet Health Medical Center. Not pictured: Arleen Gonzalez, Garnet Health Doctors, Ann-Marie Neville, Human Resources, and Deborah Szulewski, Nursing.

Critical Incident Stress Management Now Available To further promote the well-being of our staff, a Critical Incident Stress Management (CISM) team has been created to offer post critical incident debriefings to any department or staff member that is in need at Garnet Health Medical Center.

Behavioral Health, Pastoral Care and Volunteer Services. Members have been formally trained in post critical incident management to assist with all employees who are involved with clinical or nonclinical incidents.

Critical incident stress management is education, prevention and mitigation of the effects from exposure to highly stressful critical incidents such as the loss of a patient or colleague, altercations with patients or any other incident that may be emotionally challenging to a team or its members.

Additionally, starting in June, the team will also host a series of sessions to debrief about COVID-19 and staff experiences.

The CISM team is comprised of interdisciplinary members from different departments including but not limited to Medical Staff, Nursing, Case Management,

To request this service, please contact your leader.

For additional questions, please contact the CISM team at cismsupportservices@garnethealth.org or Kathy Bermo, Nursing Director, Intensive Care Services, at kbermo@garnethealth.org.

Community Health Department Collects Books for Children Jennifer Lansiquot Dallas, Senior Specialist of Physician Relations & Community Health, recently collaborated with The “Born to Read” program

by Delta Kappa Gamma (a group of retired local teachers in Sullivan County) to collect and provide books for families with children.

Delta Kappa Gamma members with Jennifer (at right) 11

Save the Dates 42nd Annual Golf Classic – Garnet Health Foundation - Catskills Wednesday, July 14, 2021 Villa Roma Resort The Annual Golf Classic is one of our primary fundraising events each year. It allows us to continue advancing patient care for our community by providing quality healthcare and state-of-the-art technology.

This year’s initiative is 3D mammography technology and cancer prevention, screening and early detection.

For more information and ways you can support, call (845) 397-3587, or visit garnethealth.org/giving/foundation-catskills.

30th Annual Golf & Tennis Classic – Garnet Health Foundation Monday, September 27, 2021 West Hills Country Club - 121 Golf Links Road Middletown, NY 10940 Golf Club at Mansion Ridge - 1292 Orange Turnpike - Monroe, NY 10950 Proceeds to benefit the expansion and renovation of the Emergency Department at Garnet Health Medical Center.

Online event registration and payment available at garnethealthclassic.org.

Considering Vaccination? Garnet Health Can Help Even though New York State mask mandates have been lifted, we still encourage you to consider getting vaccinated. Our Employee Health staff stands ready to provide you with factual information and answer any questions. And, while there is still ongoing research, the CDC recommends vaccinating pregnant women who work in healthcare.

We need to remain diligent. Please be sure you are masking properly (covering nose, mouth and chin), remaining socially distant and practicing frequent and thorough hand hygiene. For more information on how to schedule your vaccination, visit garnethealth.org/coronavirus.

Gems Newsletter Produced by Garnet Health Marketing & Corporate Communications.

For more information, contact Lauren Kropf-Zuckerman at lzuckerman@garnethealth.org or call 333-2363.

garnethealth.org