Gems
August 2021
Exceptional Lives Here.
Cultivating Healthy Communities Cornell Cooperative Extension Coordinator Fabio Campanati and Garnet Health Medical Center - Catskills Critical Care Registered Nurse Jodi Galvin at the Harris campus pop-up farmers’ market.
Learn more on page 3
COVID-19 Safety Reminder: Protect Yourself and Others
WASH HANDS
SOCIAL DISTANCING
With the increasing number of positive COVID-19 cases in our area, as well as the rapidly increasing number of positive patients in our hospitals, Garnet Health is once again tightening infection-prevention regulations, resuming past practices and developing various new protocols to keep everyone as safe as possible. As you have in the past, please work together to remind each other, patients and visitors to follow the guidelines established for their safety and the safety of their families and friends. Although many people in our community are vaccinated, there is still a significant percentage of employees and community members who are not and are very susceptible to COVID-19. And even though you may be vaccinated, the new Delta variant of COVID-19 is known to be carried by, or infect vaccinated individuals. Please manage your inner circle outside of work and remember that the new variant of COVID-19 spreads more easily and rapidly. Remember the basic precautions: hand hygiene, masks and social distancing.
• Please don’t come to work if you’re feeling sick,
especially if you’ve had contact with ill people outside of work. Garnet Health employees who experience COVID-19 symptoms (fever, cough, sore throat, runny or stuffy nose, body aches, headache, chills, shortness of breath, loss of taste or smell, diarrhea or fatigue) should contact their manager, do not report to work and call the Occupational Health Staff Medical Evaluation line at 333-2066.
• We are seeing increased staff and patient exposures in Garnet Health facilities due to lack of compliance with masking. As a reminder, masks are required by
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USE FACE MASK
USE PROPER EYE PROTECTION
all staff in both clinical and non-clinical settings and must be worn properly, fully covering your nose and mouth.
• You must wear a mask when you enter any Garnet
Heath building. Masks are available at all entrances. Failure to comply with Garnet Health masking requirements may result in disciplinary action.
• All staff working in clinical areas with direct patient contact must wear approved Garnet Health-issued eye protection at all times when within six feet of another person.
• Maintain social distance in cafeterias and break rooms.
• In-person meetings cannot exceed the 50% capacity limit of the room in which the meeting is held (no exceptions).
• All in-person meetings must offer a WebEx or dial-in option to facilitate adherence to the 50% capacity limit and allow a virtual option to the unvaccinated or those uncomfortable with attending meetings in person.
• No food or drink is allowed during in-person meetings. • We will be mandating vaccination (no testing option) for all volunteers.
• Please get vaccinated if you haven’t already. It’s safe
and effective. Garnet Health Doctors is administering COVID-19 vaccinations at many of their convenient locations. Please share the vaccine open scheduling link (https://www.garnethealth.org/coronavirus) with your family and friends as we all work together to help end this pandemic.
Thank you for doing your part to slow the spread!
Providing Preventive Care to the Community: At the Farmers’ Market As part of its continued community outreach, Garnet Health’s Community Health and Graduate Medical Education Departments have partnered with local farmers’ markets this summer to promote health and wellness.
Jennifer Lansiquot, Senior Specialist of Physician Relations and Community Health for Garnet Health. “They also create an opportunity for healthcare access and incentivize healthier eating habits in the extended community.”
The partnership delivers prevention services in community settings at several locations in Orange and Sullivan counties, including Harris, Liberty, Middletown and Monticello. It aims to address several health conditions identified in the counties’ Community Health Needs Assessments such as obesity, diabetes and food insecurities and improve patient outcomes.
At each market, our team of health educators and medical residents provides shoppers with free nutrition information, health screenings and family-oriented wellness activities. The team also provides seasonal recipes, nutrition tips and blood pressure screenings as they help to create a bridge between primary care and healthy food access in the community.
“Farmers’ markets provide an ideal setting for hospitals to engage with our diverse population,” said
For more information on Community Health initiatives, visit garnethealth.org/communityhealth.
Garnet Health Chief Medical Resident Amit Mukherji provides a blood pressure screening to Town of Wallkill resident Joseph Caputo.
From left to right: Garnet Health Medical Resident Kevin Yohannan, Senior Specialist of Physician Relations and Community Health for Garnet Health Jennifer Lansiquot and Garnet Health Chief Medical Resident Amit Mukherji.
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Quality and Patient Safety Corner:
Good Catch Awards
Kendra Gleason
Katie Schlagenhaft
Therapists Kendra Gleason, Katie Schlagenhaft and Connie Schneider of Rehabilitation Services at Garnet Health Medical Center - Catskills received Good Catch Awards for their proactive patient care. A Good Catch occurs when corrective action and/or timely intervention prevents an incident or medical error.
“ I ca n n
Appreciation from a Patient This letter, from a patient treated at Garnet Health Medical Center - Catskills, Callicoon Campus, describes an excellent care experience. We thank our Callicoon team for its professionalism and compassion. Great job!
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M y e xp
Connie Schneider
To make a Good Catch Award nomination, visit the Intranet homepage and click the Good Catch section under “Feedback.” For information on quality and patient safety, contact Vice President, Quality/Patient Safety Officer Mary Ellen Crittenden atmcrittenden@garnethealth.org.
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Buzzing with Brilliance
Janee Bowen
Congratulations to Janee Bowen, Patient Access Representative, who is Garnet Health Medical Center Catskills’ June 2021 Employee of the Month! Janee was honored for communicating frequently and effectively while helping a patient’s family that lived out of state. Thank you, Janee, for being a role model with your actions and in collaborating with patients and their families to provide an exceptional experience!
Leanna Courtney
Congratulations to Leanna Courtney, Food Service Worker, who is Garnet Health Medical Center’s June 2021 Employee of the Month! Leanna earned her honor helping to keep staff and patients safe by being alert, noticing people in places where they shouldn’t be and taking action. Kudos, Leanna! We thank you for Being Exceptional Every day (BEE)!
Volunteer Department
Garnet Health Medical Center honored its Volunteer Department with the Second Quarter Team BEE Award for its HUGE assistance and support with the vaccination center! We could not have put 30,000+ shots in the arms of our community members without the help of this amazing group of volunteers! Thank you for your positivity, communication, teamwork, dedication and loyalty! The Employee of the Month program also is known as the BEE Award – and Being Exceptional Every day takes dedication, loyalty and commitment. To nominate an employee, physician, volunteer, team or department, visit the Intranet homepage, scroll down and click on the BEE Award icon. 5
Look Who’s Leading Tom Anderson has been promoted to Director of Supply Chain Management and Distribution for Garnet Health. In his new role, Tom focuses on increasing the timeliness and quality response of clinical inventory requests, and refines inventory processes and procedures to maximize customer service, increase assets and reduce costs. Tom’s experience in project management and his leadership helped secure necessary personal protective equipment during the height of the pandemic for clinical and non-clinical staff. Additionally, Tom was instrumental in the successful relocation of the Outpatient Physical and Occupational Therapy Department. Tom can be reached at tanderson@garnethealth.org.
Leroy Cordero Floyd III, MD has been appointed Vice President of the Medical Staff for Garnet Health Medical Center. He holds a number of leadership positions within the organization, including Garnet Health Medical Center Vice Chair of the Department of Medicine, which incorporates all disciplines of internal medicine, including specialties and subspecialties certified by the American Board of Internal Medicine. We congratulate Dr. Floyd on his new appointment. He can be reached at lfloyd@garnethealth.org.
Congratulations to our President of Garnet Health Doctors, Gerard Galarneau, MD, MMM, who joined The Community Foundation of Orange and Sullivan Board of Directors. He can be reached at ggalarneau@garnethealth.org.
John Marino has been promoted to Director of Project Management for Garnet Health. In his new role, John is expanding the project management team, supporting strategic projects and helping the organization adopt project management principles. Most recently, John’s leadership as Furniture, Fixture and Equipment Manager helped to drive the successful completion and opening of our Garnet Health Doctors’ Goshen office. John is a Certified Project Management Professional and recently earned his Master’s Degree in Business Administration. He can be reached at jmarino@garnethealth.org.
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Nurses Share Research on Food Insecurity at International Conference
From left to right: Christopher Costello, Tonya Camacho, Nicole Sewell, Sharon Geidel, Sadhana Subramanian and Magon T. Moncrieffe.
Thanks to funding and support provided by the Garnet Health Foundation, Garnet Health Medical Center’s four Interdisciplinary Shared Governance Committees developed and presented the “It Takes a Village to Put Food in the Bank: Changing Food Insecurity in our Community One Patient at a Time” presentation at Sigma Theta Tau’s 32nd International Nursing Research Congress in Singapore virtually. Food insecurity is defined as “the disruption of food intake or eating patterns due to lack of money and other resources and the inability to obtain nutritional food by socially acceptable means (including financial constraints).” Food insecurity is a growing global public health problem, and one in four homes suffer with limited
food availability. It stimulates negative health effects such as malnutrition, mental disorders like depression and anxiety and worsening chronic diseases, for example. The Shared Governance, Research/Evidence Based Practice, Project Management and Nursing Innovation Committees, along with the Information Technology Department, united to enlighten the awareness for food insecurity and take action against it. The interdisciplinary team that presented at the Nursing Research Conference included Beth Post, Christopher Costello, Dionne Johnson, Ebony Samuel-Bakpessi, Magon T. Moncrieffe, Nicole Sewell, Sadhana Subramanian and Sharon Geidel.
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Full Primary Stroke Care Certification from DNV Garnet Health Medical Center has received full certification from Det Norske Veritas (DNV) as a Primary Stroke Center. The DNV Primary Stroke Center Certification affirms that Garnet Health Medical Center addresses the full spectrum of stroke care – diagnosis, treatment, rehabilitation and education – and establishes clear metrics to evaluate outcomes. Garnet Health Medical Center is one of only two stroke centers in Orange County designated by the New York State Department of Health. It received the Healthgrades 2020 Stroke Care Excellence Award™, was named Among the Top 10% in the Nation for Treatment of Stroke in 2020 and is a Five-Star Recipient for Treatment of Stroke for two years in a row (2019-2020).
For more information, contact Stroke Program Coordinator Suzanne Geraci, BSN, RN, at sgeraci@garnethealth.org.
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Achieving full certification shows commitment to excellence, said Kavneet Kaur, MD, MPH, Neurology Services Medical Director at Garnet Health Doctors and Stroke Program Medical Director at Garnet Health. It helps demonstrate to our community that we are using the right equipment, personnel and training to quickly assess and treat strokes performing at the highest level.
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Nationally Honored For Women’s Healthcare Three Years in a Row Congratulations! For the third straight year, Garnet Health Medical Center is proud to receive Healthgrades® ’ 2020-2021 Obstetrics and Gynecology Excellence Award™ and Labor and Delivery Excellence Award™. As a recipient of the Excellence Award in Obstetrics and Gynecology, Garnet Health Medical Center is among the top 5% of the nation’s hospitals for overall women’s healthcare. This achievement recognizes Garnet Health Medical Center for providing exceptional care to women during and after childbirth and to women undergoing gynecologic procedures. The Labor and Delivery Excellence Award™ distinguishes the hospital in the top 5% of all national hospitals evaluated and recognizes the exceptional care provided to mothers during and after labor and delivery. Garnet Health Medical Center is also a 2021 Five-Star Recipient for Natural Childbirth, C-Section Delivery and Hysterectomy. Healthgrades provides consumers with information about physicians, hospitals and healthcare providers. Our highly skilled Women’s Health teams at Garnet Health Medical Center and Garnet Health Doctors work tirelessly to provide excellent care and experiences tailored for each and every patient. Kudos for this well-earned recognition! 8
Be Cyber Secure
Protect Garnet Health and Protect Yourself In the cyber world, phishing is when you get emails, texts or calls from companies or people you don’t know. These emails are mostly from scammers who want you to click on a link, download an attachment or give personal information (like a password) so they can steal money, your identity, infect your computer with a virus or even take over control of your computer and demand payment to release it (a process known as ransomware). Although Garnet Health’s Information Technology (IT) team provides extensive protections for our computers and networks, it also relies on employees to be the first line of defense.
Tips to avoid an attack 1. DO NOT click on links from senders you do not recognize. Be especially wary of .zip or other compressed or executable (.exe) file types. 2. D O NOT provide personal information, such as usernames and passwords, over email or on the phone, even if the email looks legitimate or the caller is persuasive and friendly. 3. W ATCH for clues in emails, i.e. suspicious or misleading email addresses, misspellings or bad grammar. Sophisticated scammers can make illegitimate emails from companies and even people you know look very real. 4. T ake CAUTION when opening attachments or clicking links in emails that contain warning banners indicating they originated from external sources. If you click on a link or attachment and are locked out of your computer, shut it down immediately and notify IT by calling the Help Desk at ext. 2020. If you question whether an email or phone call is legitimate, contact the Help Desk. For more information on cyber security, contact Information Security Officer and Director Ancillary Services Jacqui Budakowski at jbudakowski@garnethealth.org.
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Welcome New Providers A warm welcome to our new providers at Garnet Health Doctors!
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Roxanne Allen, PA-C Critical Care
Justin Alvis, PMHNP-BC Psychiatry
Athalie Anjou, FNP-BC Urgent Care
Sonal Bajaj, MD Infectious Disease Medicine
Shantie Harkisoon, MD Family Medicine, Primary Care
Dana Laise, CNM Obstetrics and Gynecology
Christine Lerardi, FNP-BC Hospice and Palliative Medicine
Kelly Markisello, PA Urgent Care
Bisundev Mahato, MD Psychiatry
Newsworthy Congratulations to Stefanie Dolson (center) and her Olympic teammates, who won the first 3x3 gold medal in basketball for the United States! This hometown win is extra special for us here at Garnet Health as Stefanie is the daughter of one of our own, Kristal Dolson, a Labor and Delivery Nurse on the 6th floor at Garnet Health Medical Center. Congratulations to Stefanie, Kristal and the entire Dolson Family!
The Dolson family as they watched Stefanie during the 2021 Olympics.
September Is National Preparedness Month September is National Preparedness Month and, once again, Garnet Health is taking part. Our focus is personal preparedness so that you and your family can be as ready as possible for whatever may come our way. Whether there’s a hurricane, blizzard, lightning, fire or flood, we want you to be ready. Please remember to make a plan, get a kit and stay informed. For more information, contact Manager of Emergency Management Robin Masiero at rmasiero@garnethealth.org.
It’s Annual Education Season The Organization, Development & Learning Department reminds Garnet Health employees that annual education must be completed by September 30, 2021. For more information or questions, contact ODL@garnethealth.org. 11
Save the Date Free Prostate Cancer Detection Screenings Monday, September 20 - Friday, September 24 Garnet Health Medical Center Outpatient Services Building 3rd Floor To schedule an appointment, call 1-888-489-2038.
We Want to Hear From You Take Our Newsletter Reader Survey! Click on the link, or copy and paste it into your web browser, to take the Gems employee newsletter reader survey:
surveymonkey.com/r/gemssurvey21
Food for Thought:
Did you know that tomatoes can help your eyesight? Botanically a fruit, the tomato is usually treated as a vegetable that provides vitamins, minerals, fiber and high levels of the antioxidant lycopene. As an antioxidant, lycopene protects the body of damage from free radical stress, which can hurt DNA and other cell structures. It may also offer protection against certain diseases, keep bones strong and healthy, and help eyesight by delaying or preventing cataracts, macular degeneration and other age-related eye disorders.
Gems Newsletter Produced by Garnet Health Marketing & Corporate Communications. For more information, contact Lauren Kropf-Zuckerman at lzuckerman@garnethealth.org or call 333-2363. 12
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Golf Foursome's
A golf outing at Crystal Springs Resort, The Golf Club at Mansion Ridge, West Hills Country Club, and more! Valued over $1,200
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Samsung 55" Smart Led TV Series 8
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A Getaway Close to Home
Apple Products
Apple Watch Series 6, IPad Mini
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or visit garnethealthclassic.org
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Smart TV
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Best of the Hudson Valley
2 Night Stay at the Caldwell House Bed and Breakfast located in Salisbury Mills and more!
Gift Certificates to some of the best restaurants and wineries in the HV including: Something Sweet Café, Shadows on the Hudson , Oak and Reed, Wine tasting for 4 at the Warwick Valley Winery, and so much more!
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6 Peloton
7 Family Weekend
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in the Hudson
Peloton Bike and one free gear/equipment Bike Basics Package
2 family 4 pack's to a HV Renegades game, 1 Night stay at the Marriott Hotel, 4 passes to the Mystic Seaport Museum, 5 tickets to Boscobel, Horseback-Riding lesson at The Clover Stables, and so much more!
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The Bambino Plus Espresso machine with milk steamer, 3 Starbucks cups and a varity of coffee roasts for every coffee drinker
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Coffee Lovers
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Outdoor Pizza Oven Ooni Pro 16 Multi-Fuel Pizza Oven
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