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An award winning newsletter for Orange Regional Medical Center employees, physicians and volunteers
From The President & CEO
Scott Batulis President & CEO
The flu season is upon us and we have been experiencing steady growth in patient activity. Recently, this growth has placed a certain amount of stress on our staff and facilities. Patient census is high and is likely to continue at this pace for some time. When inpatient occupancy is above normal, it creates a ripple effect throughout all departments. I appreciate the teamwork everyone has been putting forward and request that you continue to work closely with each other to provide our patients with an exceptional experience.
I also encourage all staff members to take care of themselves to avoid illness. Remember to eat right, get plenty of rest and wash your hands often to remain healthy and to help prevent the spread of germs. If you do become ill during business hours, please visit employee health as soon as possible. If you become ill on off business hours please visit our Urgent Care located in the Outpatient Building on the first floor. I’m pleased to report that we had a great year last year. I sincerely thank all employees and volunteers who helped to provide our patients with quality care and an exceptional experience. Additionally, I extend my deepest appreciation to all physicians who support the hospital. We remain committed to the skilled physicians who provide quality healthcare and who choose to practice here. Thank you for your loyalty and dedication in providing excellent healthcare to our community.
January 2018
New Quality-Based Accreditation From DNV GL Healthcare
Orange Regional Medical Center has received accreditation from DNV GL Healthcare. DNV GL’s innovative program integrates ISO 9001 compliance with the Medicare Conditions of Participation (COPs). ISO 9001 is the preeminent quality management system used by people-intensive businesses around the world. A growing number of U.S. hospitals are embracing ISO as a way to identify, standardize and then continually improve upon the most successful approaches to patient care, billing and other critical aspects of running a modern hospital.
2018 is off to a great start and I’m excited about the goals ahead. We are working with clinical and administrative leaders to develop new ways to improve patient care and increase efficiency. As a result, we plan to make adjustments to our facility including expansion of our Emergency Department and the creation of a new observation unit on 2 West. Our Medical Group is expanding to provide more physicians and services, too. We recently welcomed eight new providers including trauma surgeons, hospitalists and pediatric hospitalists.
The U.S. Centers for Medicare and Medicaid Services (CMS) requires accreditation for hospitals seeking reimbursement for care provided to patients covered by Medicare and Medicaid. Without accreditation, most hospitals would only be able to support a fraction of the patient populations they now serve.
As always, thank you for everything you do to provide outstanding patient care and support to our patients, their families, and your colleagues every day.
CMS maintains a highly rigorous process of assessing and approving accreditation providers, which more than 60 years since the inception of Medicare still numbers fewer than five. DNV GL’s accreditation program, called NIAHO ® (Integrated Accreditation of Healthcare Organizations), involves annual hospital surveys – instead of every three years – and encourages hospitals to openly share information across departments and to discover improvements in clinical workflows and safety protocols.
Sincerely,
Scott Batulis President and CEO