Ultimate - User Journey

Page 1

Ultimate Search Engine – User Journey Phase

Login

B

A

1(a) Sign-in

2(b)

Login Error

Home

Ultimate Search

Registration Form

Registration Confirmed

2(a)

2(c)

Confirmation Confirmation Email Email

1(b)

Aggregated Package Display Results (Ultimate Format)

Password Delivery Confirmed

1(c)

User Name Delivery Confirmed

1(d)

A

Exit Screen

Export Export Results Results

Classic Search

Display Results (List Format)

Display Selected Package

Select Package Items

3(a)

Exit Screen

B

Export Export Results Results

Rules 1(a): If user is not logged in, “Log In”, “Register” and “Help” links are available. If user is logged in, “Log Out”, “Help” and “Feedback” links are available.

2(a): If email is invalid already in use or information incomplete, return error message. Otherwise return registration confirmation

1(b): If user is not logged in, load the login form. If user is logged in, either (depending on search style of the user) a) load the data resulted from the search statement or b) conduct the search directly and return a relevant list of items

2(b): If password is correct return to search, if password is incorrect go to login error

1(c): If the data resulted from the search statement contain errors, allow the user to modify it, otherwise conduct the search.

2(c): If user forgotten password then send password otherwise send username

1(d): If user wants to modify the aggregated package, enable the modification of its full range of parameters, otherwise either a) conduct the search again or b) book the package and move on to the exit screen

3(a): If user wants to modify the selected items, enable the modification of the items’ full range of parameters, otherwise either a) move on to the exit screen or b) conduct the search again


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