Cookie Cupboards

How it Works

Cookie Cupboards are locations during the Booth Sale phase where volunteers can pick up additional cookies. Some service units may have their own cupboard for troops. eBudde access is REQUIRED to place and pick up orders in the cupboards.

Cupboard Hours

Cupboard hours will be released in January. Orders can be placed through pending orders in eBudde. See eBudde Help Center for directions on this process.

How do I place an order?

Orders should be placed in eBudde under the Transactions tab. You must click Save before the order is placed. Clicking Okay will not submit your order. You will receive a confirmation email when your order goes through, if you do not, then your order is not complete.

Can I edit my order once it is submitted?

No, however we can alter the order upon pickup in the cupboard or through an email to product@girlscoutsdiamonds.org. Orders not picked up within 24 hours of the scheduled time will be returned to inventory.

Can I walk into the cupboard without an order?

Customers who have placed their orders in advance are given priority in our cupboards during pickup time; therefore there may be a waiting period before the order can be filled. We cannot guarantee variety availability without an advance order.

What happens with damaged product?

Damaged packages/cases will be replaced with like variety only while cupboards are open. Cookies may not be returned or exchanged for different varieties.

Can I return or exchange for a different variety?

No, Girl Scout cookies cannot be returned or exchanged. Once taken, they are the property of the last person who signed for them.

NOTE

Anyone picking up from the cookie cupboard MUST be able to log into eBudde to digitally sign for their order.

You cannot give your password to someone else to sign for your product.

Signing for product at the cupboard produces an electronic receipt and logs the product under that person’s name.

Parents may be assigned in eBudde in a pickup only role under the Settings Tab.

Misuse of the eBudde system in signing for product may cause removal of the user from the eBudde system.

Picking up your cupboard order

Before arriving at the cupboard, have the eBudde app downloaded on your personal device. Upon arrival to the cupboard location, take a moment to log in. To e-sign for your cupboard pick up, you will click the calendar icon on the home page, select the transaction for your pick up time, count the physical product with the cupboard worker and ensure that it matches the transaction, click process pick up, then confirm pickup.