Real Security Threats of Hackers in Utilities, Power & Water Leaders magazine, Aug2019

A U G U ST 2 0 1 9

NEWS

Clean energy to power 100% of NestlĂŠ Waters Plant in Sacramento

Global water market to reach $915 billion by 2023

22

26

ABB’s smarter switch ranges to support Philips Hue smart lighting system

30

EDITOR‘S NOTE

B

ecause of the advancement of the internet, there has been an advancement in the industrial control systems (ICS) as well. There are plenty of improvements in the connectivity and efficiency of the system that makes their service more satisfactory to the consumers.

While the ICS is improving, there is one very significant factor that the organization may have overlooked. It’s their cybersecurity measures.

Although the system may have significantly changed over the past few decades, it didn’t manage to upgrade to better security facilities and infrastructures, making the overall structure vulnerability to malicious attacks from hackers and viruses.

The technical ability of hackers has increased in the passing years, and while most incidents had only mild attacks, it is still considered a vulnerability to the system. Cybersecurity should always be an essential issue to deal with in any company. The frequent attacks include data breaches and stolen information, which is already a catastrophe in itself.

But when hackers start messing with more technical stuff such as altering codes and machine processes in the company, then it becomes more than a catastrophe per 4

Online Security in Power & Water se. The power and water industry has been quite vulnerable to these attacks as they had been left out of the cybersecurity trend.

They are too concerned with downtimes and not servicing their customers properly that they opt out of upgrades and improvements, making their securities too outdated for hackers and viruses.

Cyber-attacks are now becoming an impactful problem in the digital world, and while there is a multitude of easy ways to counterattack these vulnerabilities, some companies are not just too aware of the possible consequences outdated systems bring to their workforce and overall processes.

Companies should always maintain their systems and ensure that dedicated IT experts and security staff are always available to look out for possible breaches and malware.

Regional Office: LG Electronics Gulf FZE, P.O Box 61445, Dubai. Tel: +971 4 279 9222, UAE, Mr. Amjad Abu Alika, Tel: +971 50 450 9808, email: amjad.abualika@lge.com; Fortune International Trading LLC, Mr. Wail Halbouni, Tel: +971 50 481 3570, email: fortintl@emirates.net.ae; Ghantoot Trading, Mr. Nour Haboush, Tel: +971 50 109 4109, email: nour.h@ghantootgroup.ae; District Cooling Company, Mr. Ahmed Henedi, Tel: +971 50 658 4832, email: ahmed@districtcoolingcompany.com; Al Yousuf Electronics, Mr. Moitra, Tel: +971 50 457 6170, email: pmoitra@alyousuf.com; Bahrain, AJM Kooheji and Sons, Mr. Jayachandran, Tel: +973 36888801, email: v.jayachandran@ajmkooheji.com: Al Babtain Air Conditioning & Refrigeration Co., Mr. Naji Kataya, Tel: +965 5 051 5771, email: nkataya@albabtaingroup.com,kw; BLK, Mr. Imad Rhayel, Tel: +965 5 157 1229, email: irhayel@blk.com.kw; Oman, Oman Gulf Enterprise, Mr. Narender Kumar, Tel: +968 9 747 4505, email: narenderk@otegroup.com; Aspire Projects and Service, Mr. Vivek Wagh, Tel: +968 99357694, email: vivekwagh@aspireoman.com; Azerbaijan, NBC LLC., Mr. Elkhan Sadikhov, Tel: +994 50 216 3363, email: elkhan.sadikhov@nbc.com; Al-Con Maxiwell Group, Mr. Vagif Alexperov, Tel: + 994 50 216 2092, email: maxiwellbaku@inbox.ru; Armenia/Georgia, ARAY Gulf, Mr. Vilson Melikjanyan, Tel: +374 9 307 7755, email: vilson@aray.am; Yemen, Modern House Exhibition, Mr. Khaled Jabr, Tel: +967 71 172 0202, email: mail@mhe-yemen.com; Pakistan, Iceberg Industries (Lucky Goldstar), Mr. Imran Jamil Khan, Tel: +923 21 277 6100, email: ceo@icebergindustries.net

CON TENTS

8

NEWS

Security & Hackers in Power & Water Industry

22

Clean energy to power 100% of Nestlé Waters Plant in Sacramento

26 Global water market to reach $915 billion by 2023

30 ABB’s smarter switch ranges to support Philips Hue smart lighting system

32

With proven technological track record, LG Electronics to lead the smart energy industry with its total HVAC solution 6

F E AT U R E S T O RY

38

MANLIFT | The first choice for jobs to be done at height

40

Top 4 Safety Products to Protect Your Home from Burglary

44

#LeadersTalk with Lincoln Electric

46

Why Rain or Shine is the best Paint Product in PH

50

Why Elite Families in the Philippines Choose TOSOT U-Crown Split Type Aircon

54 Construction’s Most Expensive Cities

58

Exercise Bike Generate Electricity To Power Small Gadgets

60

Asphalt Maintenance Tips From a Colorado Springs Company

THE

ALL-IN-ONE

HIGH PRESSURE

BREATHING AIR SYSTEM

15-inch HMI/Interactive Touch-Screen BAUER Gas-Tek™ OPTIONAL GAS MONITORING SYSTEM

RFID Reader OPTIONAL

NFPA 1989 DATA COLLECTION MADE EASY

Lab on Locale 2™ OPTIONAL

WATCH OUR NEW VIDEO

PROVIDES REAL-TIME AIR SAMPLING & TESTING

BREATHE BAUER

BauerFire.com

www.bauer-kompressoren.de

BAUER KOMPRESSOREN GCC FZE, P.O. Box 261413, Unit # AF07, Jebel Ali Free Zone, Dubai, UAE, Phone +971-4-886 0259, Fax +971-4-886 0260

The industrial control systems (ICS), the systems responsible for managing industrial automation such as water treatment plants, power plants, wastewater plants, and even oil and gas plants, has greatly evolved over the course of the decade thanks to the advancement of the internet and its wireless capabilities.

Although this has led to higher efficiency and speed, it also became more vulnerable to unwanted attacks from hackers and viruses. According to one of the top security firms 8

across the globe, Positive Technologies, their researchers could gain access to 73% of industrial organizations, eventually gaining a hold of ICS equipment to play around with.

Smart hackers have taken advantage of this fact and used this vulnerability to access and penetrate insecure systems. Some of these notable hacks involving the power and water industry are mentioned below.

9

COVER STORY

Hacking Incidents over the Years

Hacking of an Electric Company Not long ago, a hacker tapped into the telephone-based outage reporting system of the Ozarks Electric Cooperative and changed the voice greeting to “All of Ozarks Electric’s employees have gone home. Call someone who cares.�

Although considered as a minor incident, this historical telephone hacking became a 10

wakeup call for the organization to reinforce its security and review their guidelines. If the hacker can penetrate their telephone system, then it was possible to do more than that. The company then worked on integrating a two-tiered password security into their operations.

COVER STORY

Infiltrating Nuclear Plant Network A plant personnel at Davis-Besse nuclear power plant in Ohio firmly believed their network was safe as it has a firewall. But when a Slammer worm got into their systems and disabled a safety monitoring system for about five hours, the company was forced to maintain and improve their malware detection measures and install intrusion detection sensors in their critical system networks.

The main reason behind this vulnerability was that the staff at the plant wasn’t able to install patches for their server to counterattack the Slammer worm. They weren’t aware of any patches even though the patch has been out for about six months.

12

14

Stealing Information from the National Nuclear Security Administration Nearly 1,500 personal information was taken from the National Nuclear Security Administration (NNSA) of the U.S. Department of Energy’s (DOE) when someone hacked their system in September 2005.

The data belongs to employees and contractors and included their name, Social security number, birth date, and more. Although the incident was discovered at that time, higher officials were only informed in June 2006.

15

16

Most manufacturers and companies are not too eager to make any changes to their system as they are worried it might cause unnecessary downtime that their customers would not take so lightly.

17

COVER STORY

Penetrating a Water Utility Company

hackers. Most manufacturers and companies are not too eager to make any changes to their system as they are worried it might cause unnecessary downtime that their customers would not take so lightly.

This then led to outdated systems which were not able to keep up with the technological trend, making them too easy a target for the malicious hackers. Deloitte and the Manufacturers Alliance for Productivity and Innovation once reported that about one-third of manufacturers do not even conduct cyber risk assessments, making their systems fail in no time.

Verizon Security Systems reported a data breach in the control system of a huge water utility service with millions of consumers back in 2016. The hackers were able to alter the computers managing the water chemicals of the plant that makes water safe to drink.

The investigators found out that the cause of the breach was quite common among these services — outdated 18

cybersecurity protocols. Eddie Habibi, CEO of PAS, a Houston-based ICS security firm, emphasized how control systems can create havoc in the infrastructure of the company.

Such incidents could have been prevented if the organizations were not afraid to upgrade their system to counterattack these high-tech

What makes the situation worst is when the industrial systems are connected to office systems and computers, allowing hackers to penetrate not only the office processes but also the technical processes. This compromises the system altogether and makes information messed up, eventually leading to a complete stop of operation.

Experts suggest isolating the office system from the machinery. Human errors also account for some of the vulnerabilities in the system, which is why continuous maintenance and improvement is always a must in the plant.

NEWS

Clean energy to power 100% of Nestlé Waters Plant in Sacramento

Agreement with SMUD Moves Nestlé Waters Towards Nationwide Goal of Using Only Renewable Electricity

operations.

The clean, renewable electricity generated by SMUD will be used

by Nestlé Waters North America Nestlé Waters North America, in to produce sustainably-sourced, partnership with SMUD, today healthy beverage options for Caliannounced agreements that will fornians, including the company’s allow its facility in Sacramento, Arrowhead® Brand Mountain California to be powered by 100 Spring Water and Nestlé® Pure percent renewable energy. The Life® Purified Water. By agreement is a major step towards transitioning its electrical power parent company Nestlé’s global needs to renewable sources, the goal to transition to 100-percent carbon footprint of the Nestlé renewable electricity use in its Waters factory will be reduced 22

by more than 21,279 metric tons of carbon dioxide over the next three years.

Nestlé Waters is the only food and beverage company in Sacramento to purchase 100 percent of its power from SMUD’s Large Commercial SolarSharesSM and Greenergy® programs. Large Commercial SolarShares allows large businesses in the Sacramento region to purchase solar energy directly from SMUD. Greener-

solar energy from SMUD in California, over 20 percent of the electricity Nestlé uses in the U.S. will be from renewable sources in 2019.

“We’re proud to help Nestlé Waters North America make progress on its sustainability goals,” said SMUD Chief Customer Officer Nicole Howard. “We work hard every day to help businesses in the Sacramento region find energy solutions that fit their needs, and this is a great example of how those efforts can produce a win-win for a business, its customers and our community.”

gy allows business customers to purchase up to 100 percent of their electricity from renewable resources such as wind, water, sun and biomass.

Speaking about this at the Milken Institute Global Conference today, Nestlé Waters North America’s Chief Sustainability Officer Nelson Switzer said: “As the State of California continues to lead on climate action and sustainability, Nestlé Waters is dedicated to playing our part to increase the use of clean, renewable energy. From Allentown, Pennsylvania to Sacramento, California, with the

In total, the agreements with SMUD will allow Nestlé Waters to reduce the greenhouse gas emissions attributable to its operations in Sacramento by approximately 7,093 metric tons each year, the equivalent to removing more than 1,519 gas-powered vehicles from the help of great partners like SMUD, road. The SolarShares we are rapidly making our way agreement is also projected to towards achieving our 100 persave Nestlé Waters approximately cent renewable energy goal here $1.4 million in energy costs over in the U.S.” the next 20 years. This supports the company’s long-held belief This announcement comes on that supporting sustainable the heels of recent achievements environmental initiatives makes on the other side of the good business sense. country, where Nestlé Waters’ parent company announced a To learn more about SMUD’s 15-year power purchase renewable energy solutions agreement that will provide for businesses, visit smud.org/ approximately 80 percent of the WeMeanBusiness. electrical load for five Nestlé facilities in southeastern Pennsylvania, including the two Nestlé Waters plants in Allentown. With the addition of the 23

• Decreased total water withFor more information, visit us at Nestlé Commitment to drawal by across operations by 11 www.nestle-watersna.com/en and Environmental Sustainability Providing climate change leadership is just one of many societal commitments against which Nestlé SA reports its progress every year. Reducing greenhouse gas emissions by becoming more efficient and switching to cleaner fuels, including renewable energy, is a core focus area for the company. By 2020, Nestlé aims to reduce its global GHG emissions (Scope 1 and 2) per ton of product in every product category to achieve an overall global reduction of 35 percent in its manufacturing operations versus a 2010 baseline.

Nestlé has made significant progress against its environmental sustainability goals in the U.S., as reported in its Nestlé in the U.S. Creating Shared Value Report: • 47 Nestlé factories—60 percent of its total in the U.S.— achieved zero waste to landfill status • Reduced waste for disposal by 74 percent per metric ton of product since 2010 24

percent per metric ton of product since 2010

follow us on Twitter: @NestleWatersNA.

About Nestlé Waters North America

About SMUD

Nestlé Waters North America offers an unrivaled portfolio of bottled waters for healthy hydration, including Arrowhead® Brand Mountain Spring Water, Nestlé® Pure Life®, Perrier® and S. Pellegrino®. The company also owns and operates ReadyRefreshSM by Nestlé®, a customizable water and beverage delivery service. Just Click and Quench.SM Based in Stamford, Connecticut with some 8,500 associates, we are committed to reducing our environmental footprint across our operations. As a natural resource company, we sustainably manage 47 spring sources and conserve nearly 21,000 acres of natural watershed area. We are also committed to creating shared value and being a good neighbor in the 140 communities where we operate in the U.S.

As the nation’s sixth-largest community-owned electric service provider, SMUD has been providing low-cost, reliable electricity for more than 70 years to Sacramento County and small adjoining portions of Placer and Yolo Counties. SMUD is a recognized industry leader and award winner for its innovative energy efficiency programs, renewable power technologies, and for its sustainable solutions for a healthier environment.

SMUD’s power mix is about 50 percent non-carbon emitting. For more information, visit smud.org

WE CREATE THE INNOVATORS, LEADERS & THINKERS OF TOMORROW

For over 20 years, American University of Sharjah (AUS) has been at the helm of the region’s intellectual, cultural and scientific development.

As we enter our third decade, we are renewing our commitment to providing outstanding undergraduate and graduate education, and embarking on a new era of pioneering research.

27 bachelor’s programs | 14 master’s programs | 4 research institutes | 3 research centers Executive Education | PhD in Engineering Systems Management

Learn more:

www.aus.edu/cen AUS has been ranked in the world's top 50 universities under 50 years of age.

AUS has the highest percentage of international students of any ranked university in the world.

NEWS

Global water market to reach $915 billion by 2023 The 2018 - 2023 global water market forecasts, published as part of a major update to GWI WaterData – GWI’s online market intelligence platform – featured: Updated 2018- 2023 outlooks for the water markets of 100 different countries.Water spending forecasts and analysis for utilities, technology markets, and a range of industrial sectors, including upstream oil & gas, mining, refining & petrochemicals and the microelectronics industry.

Expanded coverage and analysis of the digital water solutions market.

The global water market is projected to reach a total value of $914.9 billion in 2023, according to the latest 2018-2023 forecasts published

by Global Water Intelligence (GWI). GWI’s market research linked this growth to a recovering global economy, high commodity and oil prices, and major water quality and infrastructure plans such as those in Saudi Arabia, China and Southeast Asia aimed at improving wastewater treatment and incentivising private finance in water. The 26

forecasts are available to GWI WaterData subscribers and were published as part of a major update to the WaterData platform.

New forecasts published by GWI have projected that the value of the global water market, representing the sum of both operating and capital expenditures by utilities and industrial water users on water and wastewater, is expected to grow from $770 billion in 2018 to $914.9 billion by 2023.

Christopher Gasson, Publisher at GWI commented that “The global water market is growing at a faster rate than at any time since 2010, driven by a buoyant global economy and a recovery in the oil price. That said, the rate of investment is still well below what is needed to maintain existing infrastructure and keep up with the demands of urbanisation, environmental protection and climate change.”

GWI’s team of research analysts found that the projected increase in global capital expenditure on water and wastewater is being fuelled by a return to growth

management and treatment requirements. GWI found that the average number of water barrels used per frack in the Permian Basin increased 434% between 2013 – 2016.

The North American fracking boom is also creating a new market for “midstream” water management infrastructure where water is piped, managed and treated at plants in closer proximity to the fields, in order to more easily meet the water needs of the fracking industry.

Similarly, GWI’s analysts forecast that global capital expenditure on water and wastewater by the mining industry will increase by 23.5% to $1.64 billion by 2019, mirroring a sustained increase in the price of commodities such as copper, nickel, cobalt, and chromium worldwide, fuelling the expansion of mining operations as well as new projects.

for key industry sectors such as mining, upstream oil & gas, and microelectronics.

Commodity and oil prices experienced a rebound in 2017 off the back of successfully implemented OPEC production cuts and a growing global demand for commodities such as copper, lithium and nickel as a result of increased demand for batteries and electric vehicles.

GWI’s analysts have forecast increases in spending on water and wastewater treatment systems, particular-

ly in the oil & gas and mining sectors, over the next five years.

The market for oil-water separation technologies for instance, is forecast to grow by 14.6% bringing new opportunities for technology suppliers and specialists in water management and treatment. Rising oil prices are facilitating a boom in the North American fracking industry, and the renewed exploitation of mature fields like the Permian Basin which increasingly have high water

The new forecast updates suggest the growth of the mining industry, coupled with increasing competition for water resources between municipalities and industries in regions threatened with water scarcity, will create new opportunities for seawater desalination and water reuse projects, as the world’s mining hubs act to secure their water needs.

Chile for example, is set to become a key source of desalination project opportunities. A 128.5% increase in the use of seawater in the country’s mining operations is expected over

the next ten years, driven by continued investments in new mining projects, and the impact of a new regulation which makes desalination mandatory for mining operations with water needs exceeding 12,960m3/d.

28

GWI’s market analysis also found the introduction of more stringent water and wastewater quality regulations will have a significant impact on the dynamics and growth prospects of several key water markets over the next five years, especially in China and India.

in stricter enforcement, and a clear uptick in project flow for wastewater treatment projects. In China, drives to tackle flooding and stormwater pollution under the ‘sponge city’ programme and to centralise and standardise industrial park wastewater treatment are coinciding, creating a diverse range of technology opportunities.

India meanwhile is seeing a breakthrough in the adoption of reuse technologies, due to government directives demanding the use of treated sewage effluent in the power industry.

Increased regulatory powers of relevant agencies in both countries has resulted

GWI also expects a major uptick in reuse projects to occur in China, as the central

government tightens water pollution regulations for both utilities and industry. The 13th Five-Year Plan calls for 90% of municipal sludge to be treated to new, tougher environmental standards by 2020, creating new opportunities for projects and technologies focused on sludge management in one of the world’s largest water markets.

Additionally, the forecast updates suggest that the international water market is experiencing the strongest pro-privatisation wave in two decades, following on from the major national water privatisation programme announced in Saudi Arabia in 2018.

GWI’s analysts highlighted the expansion of private finance models for water in Southeast Asia as a key part of this pro-privatisation trend. The string of IPOs carried out by Vietnam’s utilities to raise the capital to expand wastewater treatment networks, the use of private finance for water beyond Metro Manila in the Philippines, and Indonesia’s progressing national PPP plans all look to provide opportunities for international investors and companies working in wastewater.

ta platform’s coverage of the digital water solutions market.

The service now provides more data and analysis of digital solutions for water networks and treatment plants, as smart water metering and leakage management projects become more common around the world.

Alongside the 2018 – 2013 water market forecast updates, GWI’s analysts also expanded the GWI WaterDa29

NEWS

ABB’s smarter switch ranges to support Philips Hue smart lighting system

ABB among first leading brands to join new partnership program Smart home technology leader, ABB, is entering a partnership with Signify (formerly known as Philips Lighting) by unveiling a new range of smarter light switches at the IFA trade show in Berlin.

integrate seamlessly with the Philips Hue lighting system via the Hue bridge. This allows users to set up their light switch in the Philips Hue app and control and personalize home lighting and ambience via an ABB Friends of Hue switch.

Aimed at encouraging companies to develop devices, applications and systems that interact with its leading smart lighting ecosystem Philips Hue, the Friends of Hue program has attracted many of the market’s leading technology providers including Amazon, Apple and Google.

Paavo Tammisto, Global Product Group Manager of ABB’s Wiring Accessories said: “We are delighted to announce this partnership between Signify and ABB. Both of our companies share a vision for fully connected smart homes with the ability to control every aspect of lighting from a single remote access point.”

ABB’s new range of Friends of Hue smart light switches will

The new ABB switches can turn lights on and off, dim specif-

30

ic bulbs and recall stored light presets. A Friends of Hue-specific energy harvesting module is due to be integrated in to the ABB ranges carat®, solo®, Busch-axcent® and future® linear. The new Friends of Hue light switches from ABB will be available in Q1/2019.

31

MIDDLE EAST NEWS

With proven technological track record, LG Electronics to lead the smart energy industry with its total HVAC solution LG Electronics targets tropical regions such as Middle East & Africa (MEA) with its unique smart energy solutions that offer high efficiency

June 30, 2019 (Dubai, UAE) – As a leader in the HVAC industry, LG Electronics is strengthening its foothold as a pioneering provider of smart energy solutions in the Middle East & African (MEA) market.

According to Mordor Intelligence, a global market research company, the energy management system market in the MEA region is expected to grow at an annual rate of 11.87% to reach USD 3.76 billion by 2021 . As such, continuous research and development of efficient energy management policy is undergoing in government and international organization-scale in the MEA region.

In particular, members of the Gulf Cooperation Council are increasing investment in energy infrastructure by utilizing smart grid, Dubai, Abu Dhabi and Saudi Arabia have all announced energy policies up until 2030 to maximize energy efficiency.

Africa is not an exception.

According to the International Renewable Energy Agency, energy demand in Africa is expected to increase 2 fold by 2030 , while United Nations Environment Program analyzed that in regions like Africa where 32

energy access is restricted, efficient energy management is significant in times where demand skyrockets.

In tropical climates like the MEA, where temperature goes high as 50°C, the key to smart energy management is in heating, ventilation, and air conditioning (HVAC) solutions.

Representatively in Saudi Arabia, 70% of energy consumption is

used in cooling compared to 48% in Europe.

To tackle such needs, LG Air Solution provides highly efficient HVAC solutions. LG’s representative line for its HVAC solution is the VRF system, MULTI V, is equipped with ever powerful and reliable LG’s ultimate inverter compressors, which are vital to the efficiency of a VRF. LG inverter technol-

33

ogy offers maximum efficiency in part load as well as full load conditions with a large range of frequency operation, and an enhanced compressor reliability.

Numerous MULTI Vs are currently successfully under operation in diverse sites in the MEA region.

One exemplary site is MEA’s first net zero energy city, the Sustainable City by Diamond Developers. Requiring a highly efficient HVAC solution, especially needing a part load operation and controlling and monitoring the AC units from a smartphone, all the challenges were met by LG and the City is now enjoying the best energy efficiency.

LG also provides smart energy management with its BECON (Building Energy Control) Cloud Solution, an IoT-based platform.

Through numerous sensors in the BECON Cloud, remote real-time monitoring, energy efficiency management, and energy saving is possible. Maintenance service teams are also set up in the MEA region with a strong basis in Dubai, UAE and several sites in the region have adapted BECON Cloud and are receiving remote maintenance service.

Expanding into the smart energy business with its technologies in HVAC solution, LG’s capabilities have been demonstrated in Korea’s LG Science Park, a world class R&D complex with an area of around 175,207m2. Not only the most up-to-date HVAC system has been adapted, but the innovative energy solution for energy management and renewable energy facilities have been realized.

For instance, simulation for energy use based on information on weather, building facility data, operating history, etc. is held to predict energy demand with BECON solutions and manage energy supply and demand.

Review and analysis of energy production, saving, and load is also undergone through renewable energy facilities for smart energy management. With these advanced technical capabilities realized in LG Science Park, LG will move on to globally expand its technological leadership in smart energy management.

Mr. James Lee, President of LG Electronics Middle East and Africa said, “Starting from 2020, the MEA region is welcoming key momenta with numerous international events and government-led construction projects that can lead to high demand in energy solutions.

With LG’s smart energy solutions that can maximize energy efficiency, we will contribute to the changeover of MEA cities to become intelligent.”

About LG Electronics, Inc. LG Electronics Inc. is a global innovator in technology and manufacturing with operations in 140 locations and a workforce of over 70,000 around the world.

With 2018 global sales of USD 54.4 billion, LG is composed of five companies – Home Appliance & Air Solution, Home Entertainment, Mobile Communications, Vehicle Component Solutions and Business Solutions. LG is a world-leading producer of TVs, refrigerators, air conditioners, washing machines and mobile devices, including premium LG SIGNATURE and LG ThinQ products featuring artificial intelligence. For the latest LG news, go to www.LGnewsroom. com.

36

About LG Electronics Home Appliance & Air Solution Company The LG Electronics Home Appliance & Air Solution Company is a global leader in home appliances, air conditioning and air quality systems. The company is creating total solutions for the home with its industry leading core technologies. LG is committed to making life better for consumers around the world by providing thoughtfully designed products, including refrigerators, washing machines, dishwashers, cooking appliances, vacuum cleaners, built-in appliances, air conditioners, air purifiers and dehumidifiers. Collectively, these products deliver enhanced convenience, superb performance, great savings and compelling health benefits. For more information, please visit www.LG.com.

Media Contacts

LG Electronics Gulf FZE Karima Karmouzi Regional PR Manager/MEA RHQ Marketing Team Tel: +971 4 279 9507 (Ext. 507) Email: karima.karmouzi@lge. com LG-One Aaron Budwal Account Executive Email: aaron.budwal@lg-one. com

MIDDLE EAST NEWS

MANLIFT | The first choice for jobs to be done at height

H

ow do you deliver the best customer experience? What kind of creative and novel way can you come up and think of? When was the last time where you disrupted the routine of daily thoughts followed by daily routine of activities?

The intentions for all of the Manlift team are the same: 1) Creating a harmonious and genuine circle of trust with our customers 2) Keeping one’s words in delivering the most suitable solution and the best service to our customers 3) Responding promptly and providing fast resolution times when the customer reaches out for support.

These are some of the important requisites required to build the foundation for a solid and positive customer experience.

The catalyst that brings the positive memorable experience for our customers happens when we blend, both the above mentioned requisites together with the ingredients of each value chain in the rental cycle process flow (see below graphic).

38

This is where and when the “Manlift Way” comes to shine and takes over. And when the actual journey is embarked on by our customers as soon as they rent their desired access platform from us. It requires a culture of openness, willingness to receive and act upon feedback and most of all embracing change for the better. The Manlift Way is also known as the operating model of the company. It is something that cannot be copied or become a me-too product it is unique like a gene embedded in each of our employee’s mindset. It makes us who we are, what we stand

for and how we deliver the best customer experience at Manlift.

Find out for yourself: https:// www.manliftgroup.com/en/rental #customerexperience #manlift #accessplatform #rentalcycle #valuechain

A S I A PA C I F I C N E W S

Top 4 Safety Products to Protect Your Home from Burglary

W

hether you’re always at home, burning the midnight oil as a member of the workforce, or a night owl who likes to come home just as the sun comes up, keeping the house safe from potential thieves and threats should be your top priority as a homeowner. There’s no better feeling than opening a locked door and seeing everything as it was when you left it. Inversely, there are few things scarier than coming home to an open door and trying to figure out what was stolen, broken, or tampered with. But keeping a house, or any property you may have, is always easier said than done because of how crafty people can be. This requires the best type of locks, safes, and home security technology that can trump the shiftiest of looters.

So, just how can you put “safe” in your safe haven and “smart” in smart home? Here are 4 integral home improvement tools that will give your home a much-needed security upgrade!

40

1. Yale Digital Door Locks The makers of the World’s Favorite Locks have been moving up and moving forward, innovating locks of different designs to fulfil one main objective: to secure and give safety to your home and business. Their latest inventions up the ante by utilizing ingenious, forward-thinking mechanisms in their digital door locks. These progressive locks utilize fingerprint verification, vocal registration, and a smart touchpad on which you can input a 6 to 12-digit password.

These security measures greatly decrease the chances of anyone breaking in which, when done, will cause an automatic alarm to sound. Other models may also have proximity card identification and a remote control, for added protection.

2. Dormakaba Door Closers One of the leading companies in the market for access and security solutions worldwide, Dormakaba produces door technology systems and allied products.

Their latest product, the TS 93 cam-action door closer system, is able to provide a high-quality architectural solution for all project application requirements.

This mechanism features the Dormakaba heart-shaped cam to ensure exceptional ease of opening and secure measures.

41

3. Baldwin Door Locks The ultimate in style and technology, Baldwin has achieved the balance between form and function. Utilizing electronic touch-to-open solutions, beautiful aesthetics, solid brass, iconic styles, and smart lock technology designed to exceed the luxurious, uncompromising architectural standards of multitudes of people, Baldwin’s products have evolved boldly and luxuriously. Their locks also utilize touch-to-open technology, mobile phone control, and digital e-keys that can keep track of who enters and exits to certify thief and threat-prevention. Needless to say, data collection is always a plus when securing your home or business.

4. Chubbsafes Safes and accidental flames; Chubbasafes’ Mini Bankers are low to medium security safe designed ideally for small businesses and homes to protect valuables and documents; their Senator units are compact, small, certified safes providing dual protection against burglary and fire in the house of office; and their Binder Fire Files can help you improve organization while fire protection for up to two hours.

This UK-based brand of safes and vaults specialises in products which offer certified burglary protection and fire protection.

The brand’s wide array of products is promising, and the 42

varied strengths and uses of its safes and files all promise customer satisfaction. Their Viper is an ideal safe for protecting cash and other valuables from potential burglars

If you have any of these 4 safety products installed anywhere, possible burglars may find it difficult to break in and take whatever is there. If you have all 4 of these brands in the household, then your home will be like a nearly impenetrable fortress. Truly, the “safe” is in safe haven and “smart” is in smart home with Yale Door Locks, Dormakaba Door Closers, Baldwin Door Locks, and Chubbasafes Safes.

World Class Safety Brands Co Ban Kiat Hardware Inc., is the authorized distributor of various safety and security products in the Philippines. In its pursuit of distributing world-class safety materials, it has partnered with renowned brands such as Yale, Dormakaba, Baldwin, Chubbsafes, Stanley, Ridgid, Lincoln, Pelican, etc. In its quest to improve the safety standards of the Philippine market, CBK Hardware is continuously bringing more high-quality yet affordable brands and safety products for residential, commercial and industrial applications.

About CBK Hardware

For almost a hundred years, a family’s surname has become synonymous to the country’s biggest hardware supply company. Co Ban Kiat Hardware Incorporated, of the Cobankiat family has a regular client network of more than 1,500 industrial organizations; 1,600 traditional community hardware stores, and 584 home building specialty chain of stores across Luzon, Visayas and Mindanao.

This ever growing conglomerate traces its humble roots to Manila Chinatown, as a pioneer enterprise started by family’s patriarch, Mr. Cobankiat in 1920.

Despite the ruins of World War II, the business goes back to its How to Order feet in 1948, rebuilding a storefront from the very same To order Yale Digital Door Locks, spot where it was known for Baldwin Evolve, Dormakaba three decades.

Door Closer and Chubbsafes Safety Vaults, visit https://www.

This ever growing conglomerate cbkhardware.com/ traces its humble roots to Manila Chinatown, as a pioneer Co Ban Kiat Hardware, Inc. enterprise started by family’s Ground Floor Cobankiat patriarch, Mr. Cobankiat in 1920.

Building II 231 Juan Luna St. Despite the ruins of World War Binondo Manila, Philippines.

II, the business goes back to its Phone +632 2476557 feet in 1948, rebuilding a Phone +632 2432734 storefront from the very same spot where it was known for Coby’s Designer Center three decades.

Unit 467 level 4 Shangri-La Plaza Edsa Corner Shaw Boulevard While the Filipinos continue to Mandaluyong City, Philippines rebuild their lives post war, CBK Phone +632 6364895 Hardware sees the opportunity to Phone +632 6364896 introduce the retail concept once unheard for in hardware industry. The Hardware Workshop Store is the fruit if this endeavor. CBK Hardware further cemented its legendary distribution channel with the creation of Coby’ Design Center in Edsa Shangi La in 1996, a spe-

cialty store that caters to discriminating taste of modern Filipinos.

In 1997, Mr. Johnny Cobankiat, the 4th generation Cobankiat leader, set another milestone for the company when he brings a franchise of Ace Hardware USA to the Philippines, and signs up CBK Hardware as one of its major suppliers. This further expanded into delivering quality world class products nearer to families of Filipino overseas workers in the countryside.

A century’s excellence can quickly pass, and guided by the vision to be the largest network supplier of the biggest global brands in the hardware industry, CBK Hardware resolve to source the best products to supply its customers anytime and every time.

43

A S I A PA C I F I C N E W S

#LeadersTalk with Lincoln Electric

D

CBK Hardware to market Lincoln Electric products

uring the official brand launching of Lincoln Electric Welding Equipment in the Philippines, GineersNow TV interviewed Nahanni Nagle, Managing Director of The Lincoln Electric Company (Asia Pacific) Pte Ltd. Click here to watch the video Nahanni briefly discussed the history, product innovations and distribution channels of Lincoln Electric welding machines, particularly in South East Asia.

Johnny Cobankiat, the President of Co Ban Kiat Hardware and ACE Hardware Philippines was also present at the event held at Shangri-La Hotel, Manila.

Lincoln Electric is the global leader in the design, development and manufacture of arc welding products, robotic arc-welding systems, plasma and oxyfuel cutting equipment and have a leading global position in the brazing and soldering alloys market.

CBK Hardware is the sole distributor of Lincoln Electric welding machines in the Philippines.

To order Lincoln Electric welding equipment in the Philippines, visit https://www.cbkhardware. com/

44

Co Ban Kiat Hardware, Inc. Ground Floor Cobankiat Building II 231 Juan Luna St. Binondo Manila, Philippines.

Phone +632 2476557 Phone +632 2432734

Coby’s Designer Center Unit 467 level 4 Shangri-La Plaza Edsa Corner Shaw Boulevard Mandaluyong City, Philippines Phone +632 6364895 Phone +632 6364896

About Lincoln Electric Lincoln Electric is the world leader in the design, development and manufacture of arc welding products, robotic arc welding systems, plasma and oxyfuel cutting equipment and has a leading global position in the brazing and soldering alloys market. Headquartered in Cleveland, Ohio, Lincoln has 60 manufacturing locations, including operations and joint ventures in 19 countries and a worldwide network of distributors and sales offices covering more than 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at www.lincolnelectric.com

About Lincoln Foundation, Lincoln Institute of Land Policy, and Lincoln Welding School The J.F.Lincoln Foundation is a non-profit, welding education organization founded in 1936 to promote welding as a better method of joining metals and to promote welding as a career choice. It is the only organization in the United States solely dedicated to educating the public about the art and science of arc welding. Formed when the arc welding industry was in its infancy, the Foundation is now in its seventh decade of publishing educational texts and granting cash awards to recognize technical achievements.

The Lincoln Institute of Land Policy was established by Lincoln Electric’s founder, John C. Lincoln, in 1946, based on

his admiration for the work of Henry George. Today, the think tank still focuses on promoting “creative approaches to land as a solution to economic, social, and environmental challenges.”

The Lincoln Electric Welding School was set up in 1917, and

has since then instructed over 150,000 men and women [6] in the various methods and techniques of safety and arc welding processes. The school is listed by the Ohio State Board of School and College Registration.

45

A S I A PA C I F I C N E W S

Why Rain or Shine is the best Paint Product in PH

Tagged as one of Philippines best paints, Rain or Shine (ROS) Elastomeric Waterproofing Paint has proved to be an innovative leader in the field. From manufacturing top quality house paints way back in 1992 to venturing into the production of excellent elastomeric waterproofing paint twelve years 46

after, the company strives on providing only the best products in town.

Rain or Shine paint continues to develop their products to suit the changing demand of the public and providing its customers with only the best and superior elasto-

meric paints in the county. And among the latest trends in their coatings is the broad array of environmental innovations they incorporated into their paints, some of which are featured here.

47

Protective Features of Paint & Seal Products ROS Hydro Lock As what its name suggests, ROS Hydro Lock is uniquely designed to withstand wind-driven rains and extreme water pressure up to 15 psi which amounts to a 33-feet-high wall of water. Its superior formulation is also specially blended with agents to resist mildew growth.

This super-premium waterproof coating is the ideal paint both for your interior and exterior concrete walls, along with basement walks, landscape walls, above or below grade concrete walls, and even concrete blocks. With its low sheen finish, the ROS Hydro Lock will not only protect your home from both negative and positive pressure but will also provide a sleek look to your dream house.

ROS Wall Mastic Especially formulated to solve the majority of your waterproofing problems, the ROS Wall Mastic is designed to create a surface membrane that can withstand water penetration. This coating stops leaks, fills pores, and seals hairline cracks of both your interior and exterior walls. It is highly durable and lasts longer than most of the paints in the market.

On top of that, ROS Wall Mastic prevents any type of flaking, peeling, and chipping, leaving your home looking as sleek as its low sheen finish. It is also highly resistant to chalking and mildew.

The paint is applicable for both new construction painting and repainting purposes.

48

ROS Roof Mastic The ROS Roof Mastic is Rain or Shine’s solution to leaking roof problems. With its premium quality formulation, this Paint and Seal technology protects your roof not only from minor and major leaks but also from the harsh Ultra-violet rays of the sun. ROS Roof Mastic creates a virtually impenetrable, protective membrane that keeps your roofs free of problems. This saves you both time and money, makes your roofs last longer, and creates a fine-looking finish.

ROS Deck Seal Mostly used for exterior concrete decks, ROS Deck Seal features brilliantly formulated elastomeric and crack building properties that are specially designed to keep your floors free from rainwater leakage. This ready to use roof deck sealer offers you with high tensile strength, hairline crack covering capabilities, and efflorescence prevention. Combine all of this with its low sheen finish and weatherproof features, ROS Deck Seal will prolong and protect your buildings and home while simultaneously providing better-looking roof decks.

A S I A PA C I F I C N E W S

Why Elite Families in the Philippines Choose TOSOT U-Crown Split Type Aircon These elite families deserve nothing but the best, and this TOSOT split-type aircon is nothing short of perfect.

Of course, these luxurious home décors fit perfectly in the traditional pre-Colonial mansions and have been well-thought-of even for the smallest trinkets that are made of either silver or gold. Some elite men even house cars as many as a hundred in their well-maintained garages. And not to mention how grand parties are in these posh “little” mansions. Anyone who’s anyone is definitely on the guest list!

TOSOT U-Crown Split Type Aircon Premium Features

C

razy Rich Asians, a 2018 film showcasing the luxe life (and love life) of crazy rich Asian people, particularly some Chinese families. Apparently, there is quite a handful of real-life “crazy rich” families in the Philippines as well. Despite its being a third-world country, one can never doubt the fact that it is home to dozens of known names in the society that are living the high life. Prominent names such as the Marcoses, Ayalas, Lopezes, Roxases, Tecsons, Tuasons, Yuchengcos, and Tans among others have graced the streets of Manila since the 1800s. They were definitely

50

the ‘it’ crowd and the epitome of elegance and luxury spending.

From traveling abroad monthly to spending an easy 10 million for a child’s birthday party, these Filipino elites sure know how to celebrate their financial success.

They need not boast of their hefty wealth since it is always evident in their myriad of extravagant properties, especially their homes, which are in fact taken care of by at least a dozen pack of househelps. Many of these homes were adorned with exquisite wood furniture (made exclusively by famous craftsmen) and a few fabulous classic paintings by the likes of Amorsolo and Hidalgo.

As expected, a very chic home deserves an equally premium air-conditioning unit materialized by TOSOT in their U-Crown Split Type Aircon. This wall mounted aircon is a combination of elegance with a hint of modern and innovative technology, perfect for luxurious ancestral houses and modern homes. Here are a few other reasons why Philippine elite families choose TOSOT U-Crown Split Type Aircon.

Unique Style and Design While many other split type aircon in the Philippines have the average-looking designs, TOSOT U-Crown wall mounted aircon is a definite stand out. Its slim U-shape integrated IDU design complements an equally elegant building interior and acts more of an aesthetic than a cooling unit. Another plus in its design is the 18dBA low noise which is practically negligible in

a mansion as big the elite families have. Thanks to this neat feature, this aircon can be installed in noise-sensitive areas such as the bedroom or library. Besides those mentioned features, TOSOT U-Crown Premium Series is also built with a wide air outlet with waterfall cooling, suitable for enjoying a relaxing lazy day during the summer.

R410A Eco-Friendly Refrigerant Modern air-conditioning units have already adopted the use of eco-friendly refrigerants in their models, and TOSOT is among those who have taken the earth-friendly route in aircon manufacturing. TOSOT U-Crown Premium Series is not an exception in this route as it features a very eco-friendly refrigerant called R410A. Homeowners can now cool themselves all day long all while preserving the beloved environment with this low-impact wall mount aircon.

Powerful Performance Fabricated with a full DC inverter that lengthens the life of the unit and lessens the total energy cost, TOSOT U-Crown Premium Series aircon is packed with powerful performance. Its two-stage compressor that operates from -30 to 54 degrees provides a more flexible option to the users. They can easily switch from freezing cold to burning hot in a matter of seconds, all with a push of a remote button.

Its capacity outputs up to 18,000 BTU per hour and can cool large function rooms up to about 1000 square feet. It also features four different kinds of sleeping modes, adding to the user’s degree of freedom.

52

Maximum Efficiency Although elite families can obviously spend thousands of pesos for their electricity bills, a couple hundred pesos in savings can still do them good. With the aircon’s 1Hz Inverter technology that adds to the unit’s energy efficiency, even elite families can enjoy paying less for more. Its minimum input power is 15W to 0.2W standby power that will greatly save on energy consumption for the whole house. Pairing this with a full DC inverter and an eco-friendly

refrigerant, higher machine efficiency is a definite guarantee.

To find out the best split type air conditioner for your condos, mansions or yachts, visit TOSOT showroom located at 2162 FB Harrison St., San Jose, Pasay City, Philippines or call +632-8330000 to book an appointment. You may also visit their website (click here) to get more information about the best split type premium aircon in the Philippines.

A S I A PA C I F I C N E W S

Construction’s Most Expensive Cities These are cities where construction costs a fortune... bloody expensive.

According to a research by Arcadis, New York, Hong Kong, and London are the three most expensive cities for construction projects. The experts of Arcadis researched and compared the costs of construction projects across a total of 44 cities. The full report of the research can be obtained from the International Construction Costs Report 2016.

According to the report, last year saw cost inflation that has been restricted due to falls in the prices of commodities. The index numbered the following cities among the 10 most expensive ones when it comes to construction:

1. New York

2. London

3. Hong Kong

4. Geneva

54

5. Macau

6. Copenhagen 6. Copenhagen

7. Stockholm

8. Frankfurt

9. Paris

10. Singapore

56

F E AT U R E S T O RY

Exercise Bike Generate Electricity To Power Small Gadgets Tron-like stationary bike generate “Healthy Electricity” to power small gadgets.

H

ow do you like to achieve a sexy body, look cool and save some bucks at the same time? Such a tall order, yeah? But, did you know that it is now possible with the new generation stationary bicycle that not only kicks ass, but also creates electricity while you sweat it out.

Though there’s nothing Earth-shattering about the idea of power-generating exercise machines, what sets this new stationary bike (aptly called “Healthy Electricity”) is its eye-popping design that will amaze even the most discerning of technophiles. Say goodbye to bulky exercise equipment: “Healthy Electricity” has a compact and boxy shape that makes it suitable even in the most cramped flats, say in New York, Tokyo or Hong Kong. An impressive blue-on-black lighting illuminates its handles and pedals as its user embarks on a journey to fitness and savings. It is like riding a lightcycle but for real!

Though “Healthy Electricity” cannot power an entire home, it is particularly useful in juicing up small gadgets, like mobile phones and laptops, and small lamps.

58

“Healthy Electricity”, designed

by Cao Yuan, Wu Hao, Xu Wen, Xiong Luyao, Cao Wenqi & Zho Una, participated in the Lite-On Awards, dubbed as the “Chinese Design Oscars”.

F E AT U R E S T O RY

Asphalt Maintenance Tips From a Colorado Springs Company

Tips on how to care for and maintain asphalt surfaces to ensure their longevity Asphalt has the durability to take on years of vehicle and foot traffic without any visible signs of damage. However, all asphalt surfaces must be repaved when its materials break down or suffer wear and tear. There’s no need to worry, however, as this article will give you tips on how to care for and maintain asphalt surfaces to ensure their longevity.

60

Seal Your Asphalt Sealing your asphalt driveways in the dry summer season will help increase its longevity. It is best to apply asphalt sealant at least once every two years to renew its protective layer and have it looking fresh again. According to an asphalt Colorado Springs company, sealants help maintain the durability and strength of the asphalt’s foundation, making it last longer for years to come.

F E AT U R E S T O RY

Repair Cracks Regular preemptive inspections are vital in keeping your asphalt driveway in tip-top shape. Make sure to repair cracks ahead of time, before any extreme weather conditions begin. Although small cracks in your pavement may seem harmless, it can rapidly expand and cause serious issues when exposed to harsh elements and regular use.

Water percolation can cause cracks to erode and weaken the substrate below its surface, which can also lead to crocodile cracking. Spotting cracks and repairing them at first sight can help you avoid expensive repair jobs in the future. It can also be in your best interest to hire a reliable concrete repair Colorado Springs company to inspect and repair damages on your asphalt driveway.

Shovel The Snow Removing snow from your driveway is an essential part of maintenance. As the snow builds up, it can lead to hazardous conditions when driving in or out of your property. For example, a snow-covered driveway or parking lot can be slippery for pedestrians and vehicles alike.

Regularly removing snow can help the asphalt retain its integrity and help reduce the likelihood of incidents from happening on your property.

62

F E AT U R E S T O RY

Clean It Up

Use Potassium Chloride

Closing Thoughts

A simple step such as cleaning and removing debris on your driveway can go a long way when it comes to asphalt damage prevention. You should regularly remove dirt, leaves, debris, and standing water from your driveway and parking lot. Although it’s best to keep your driveway clean at all times, this can be particularly important before winter begins, as snow can freeze and stick debris to the asphalt surface.

Frozen debris on your driveway can be potentially harmful for you, your family, and to the asphalt surface.

Rock salt can be effective in neutralizing slippery conditions on asphalt surfaces; however, it can also harm the asphalt pavement. Rock salts are highly corrosive and can cause premature external damages on your asphalt driveway and parking lot. Avoid using rock salt as a deicing agent and use less-damaging alternatives, such as potassium chloride.

Proper maintenance can go a long way in ensuring the longevity of your asphalt pavement. Although these tips can be easy enough to do yourself, it can still be a daunting task. Save yourself from unnecessary trouble and look for a reliable and professional asphalt company.

64