Service unit cookie manager (SUCM) info
Name:___________________________________ Email:_________________________________
Phone number:_________________________________
If you need to be introduced to your service unit cookie manager, please contact customer care at 317.924.6800 or customercare@girlscoutsindiana.org.
eBudde login info
eBudde website: https://cookiertal.littlebrownie.com
eBudde login:__________________________________
New password:_________________________________
As cookie entrepreneurs, Girl Scouts learn valuable life skills while earning money to fund troop adventures and activities like camping, community service projects, travel, and more. All of this is possible because of you, our amazing volunteers, who dedicate valuable time and effort to supporting entrepreneurs in the cookie program. Thank you for everything you do to ensure this program is an enriching, safe, and exciting experience for all Girl Scouts.
Throughout the cookie program, it is important that you are up to date on current program needs and changes. The cookie team will provide you with communication in several ways.
We are excited to announce that this year we will be launching a new method of communication, Rallyhood. Rallyhood is an all-in-one platform for Girl Scout communication and collaboration. You will receive an invite to join a group on Rallyhood based on your participation role during the cookie program. The Rallyhood app is free and will provide a simple way to keep up with the cookie program. Watch your email for an invitation to join!
eBudde
Our Monday cookie newsletters will give volunteers a heads up on what is coming up in the cookie program. These are sent through eBudde.
eBudde
At certain times during the cookie program, the team might need to pass along new and time-sensitive program news. This information will come to your email via a one-time eBudde Blast email. It is important that you watch for emails from the council and ensure that these do not end up in your spam folder.
Examples of when to use this form include: over/short at initial order delivery, overdue caregiver accounts, stolen funds/cookies, and counterfeit money.
If you have questions or need additional materials, please contact your service unit cookie manager or customer care at 317.924.6800 or customercare@girlscoutsindiana.org
During the cookie program, the cookie team holds virtual office hours. On this call, changes and news will be discussed, training on important topics, and Q/A to answer questions you may have. This is a great opportunity to meet with the cookie team and chat about anything you might want to know. These are recorded and available if you are unable to attend.
January
7 - Office Hours
14 - IO, Booths, Delivery 28 - Cupboards
February
- Allocation 11 - Financial 18 - Office Hours & Allocation
- Rewards March 7 - Office Hours 11 - Rewards & Allocation 18 - Office Hours
eBudde is a cookie volunteer’s best friend. Here’s where you’ll order cookies, track deliveries and more. Here are some quick reference facts. Detailed information about each step can be found in the eBudde help center, under “Managing Your Sale.” Below are some helpful topics and step-by-step hot topics.
For a more in-depth Cookie Training Manual and all things cookies: Use this QR code or www.girlscoutsindiana.org/cookies
• Log in to eBudde and go to the Initial Order tab
• Click on the name of the first Girl Scout in your troop
• Enter the number of packages sold for each cookie flavor in the corresponding boxes
• Click Save and then OK
• Repeat for each Girl Scout who sold cookies using a paper order card
• If the troop sold cookies through Digital Cookie, the orders will automatically appear in the DOC Girl Del line
• The total order for each Girl Scout will include the paper order card and Digital Cookie orders
• To add booth cookies, click the Booth line at the bottom of the page
• Enter the number of packages to add for each cookie flavor
• Click Save and then OK
• Review the totals at the bottom of the page
• Click Submit Order
• Print a copy for your records
Select your delivery location and time. Your Initial Order must be picked up at your scheduled time. This location can NOT be changed after the submission deadline, as trucks are loaded in advanced for this delivery.
• Initial order is submitted and rounded to whole cases (12 packages)
• If an initial order is not placed, you will not be able to pick up any cookies until the cookie cupboards open in February.
• Click the Delivery tab
• Choose who will be picking up the cookies
• Select a delivery station from the drop-down arrow
• Click Submit My Info
Throughout the cookie program, the troop cookie manager is responsible for assigning cookies to each entrepreneur based upon their sales; this should start after your initial order is placed.
• Click the Girl Order tab
• Click the name of the Girl Scout you want to allocate cookies to
• Click the +Order button
• Record the number of packages for each variety of cookie in the green boxes at the bottom of the page
• Add a comment, such as the date and “distributing cookies”
• Click OK or Enter
• Click Save to save the transaction
A Cookie Booth is a public sale of cookies at a local business. By selecting cookie booth locations before the troop initial order is due, the troop can determine how many additional cookie cases to order to meet their booth requirements.
These locations are secured and entered into eBudde by council. To avoid conflict, volunteers may not contact the business locations. For a full listing of these locations please check our website and keep watching eBudde for new sites and schedules.
These are locations that a troop secures on their own. Examples are restaurants, chuches, community events, etc. All non-hot spots must be entered in eBudde 72 hours in advance for approval by council staff.
• All cookie booths are to remain within the jurisdiction of Girl Scouts of Central Indiana and our 45 counties.
• Arrive and leave on time-come prepared.
• Sell only Little Brownie Baker cookies at your booth.
• All cookies must be sold for $6.00 per package.
• Siblings and friends are not to participate nor be present at booth sales.
• Leave the area clean. Take all empty cases home with you.
• Wear your Girl Scouts uniform or Girl Scouts attire.
• Girl Scout Daisies, Brownies, and Juniors must have at least two Girl Scouts and two unrelated adults.
• Girl Scout Cadette, Senior and Ambassador booths must have at leaset one Girl Scout and one adult.
• Girl Scouts may not be left alone at a booth.
1. Click the “Sign Up for a Council Booth” button.
2. Click on the down arrow next to the city where you would like to hold a booth.
3. Then click the down arrow for the location you would like to hold a booth.
4. Select the time period you would like to choose.
5. Click Submit.
6. You can also choose “Find Free Slots” to narrow down your optinos based on criteria such as date.
All booth sites in eBudde are loaded into the Cookie Finder app and the national Girl Scout Cookie link. Customers use this app and link to find cookies in their zip code.
In the event you cannot make your schedule cookie booth time, please release itso other sister troops can sign up. Follow the steps above and click your troop number to free the spot. You can also cancel the booth by going to the calendar on the Dashboard tab and clicking release. It is important to keep booth information updated so that customers always know where they can find cookies.
1. Click the Add/Edit a Troop Booth button.
2. Click +Add button
3. Enter all information.
4. Click Save.
5. Your request is in a Pending status until reviewed.
6. Booth site will be approved by the service unit.
7. Your status will change to either Approved or Denied. If denied you will get a message explaining why.
This year we will be hosting our secoond annual Cookie Exchange night. During the cookie exchange, you will have the opportunity to connect with other troops to trade extra cookies or pick up cookies your troop might still need. Not only is this a great way to trade cookies, it’s a great way to meet other local troop cookie managers and discuss ideas. Staff or trained volunteers will be hosting at multiple locations throughout the council and will be available to walk you through the exchanges process in eBudde. Look for details on location, time, and how to sign up in your weekly eBudde newsletters.
Cases of cookies checked out March 14-16, 2025, may be returned no later than March 19, 2025.
Here is how the return process will work:
• Return only what was picked up, in case number and variety
• Example: If 2 Thin Mint and 2 Tagalongs were checked out, up to 2 Thin Mint and 2 Tagalongs will be accepted (can return 1 Thin Mint and 1 Tagalong)
• Cases must be sealed
• Cases must be returned to original pickup cupboard
1. Click FILL OUT next to Final Reward Order.
2. Review each Girl Orders and Submit.
3. Enter or review total rewards earned.
4. Click SUBMIT to submit your troop order.
• Troop cookie manager should discuss rewards choices with the Girl Scout and their caregiver, and are properly selected for each Girl Scout.
• To determine the reward level for each entrepreneur, cookies must be allocated.
• No changes to rewards can be made after the reward deadline.
Troop Proceeds: Junior, Cadette, Senior, and Ambassador (JCSA) troops may choose to opt out of the reward program and earn an additional 10 cents per package. Troops opting out of rewards are eligible for the theme patch and troop rewards once they achieve the required milestone.
Can opt out of rewards for an
All cookie payments made to Girl Scouts of Central Indiana are collected via scheduled automatic withdrawals from the troop bank account.
1st withdrawal: $1 verification ACH: Jan. 17 - this withdrawal will verify that your troop bank account is in good standing and ready for the 2025 cookie season.
2nd withdrawal: Feb. 26 - at this time 50% of amount owed to council (what the troop has picked up at initial order and additional orders placed at cupborads) minus monies already collected via Digital Cookie as of February 25 at 11:59 p.m.
FUND ISSUES: Troop cookie manager removed from eBudde and troop not able to order/pickup cookies untill resolved (NSF -nonsufficient funds and account not found)
Understanding Your Sales Report
Final withdrawl: March 28 – 100% of amount owed to council on Sales Report tab less any additional troop cookie rewards)
Proceeds push back: Week of April 21 (For troops who need proceeds returned to them when Digital Cookie payments are more than what the troop collected themselves)
Check your eBudde Sales Report to view your total boxes sold, Digital Cookie payments, the troop’s balance due as well as the amount of troop proceeds that will remain in your troop’s bank account.
Returning Troops: Please make sure your banking information is correctly updated in eBudde by Jan. 10, 2025, at 11:59 p.m. If it’s not updated by then, unfortunately, your contact will be marked as inactive in the eBudde system. Additionally, any starting inventory orders already placed will be canceled. If your troop is affected, please reach out to customer care at 317.924.6800, and we’ll be happy to assist you!
New Troops: If you do not have banking information to supply during training, please place banking information on your Settings Tab in eBudde no later than Feb. 20, 2025. Failure to provide banking information by this date may result in all contacts being marked inactive from the eBudde system until banking information is resolved.
• Any Girl Scout whose parent/ guardian has an outstanding balance may only participate in Digital Cookie sales.
• The Girl Scout should not receive high-end rewards, and council staff will hold until payment in full.
• The Girl Scout should still be allowed to participate in troop activates.
• Parent/guardian should not receive any additional product.
• Parent/guardian should not assist at cookie booths unless agreed upon by the troop and efforts are in place to recoup the unpaid balance.
• Troop volunteer should complete the Unpaid Parent Account Form by March 24, 2025 for any parent with a balance due to the troop.
Troop proceeds will be forfeited if banking info is not entered by May 31, 2025. Need help setting up a bank account? Contact customer care at 317.924.6800 or customercare@girlscoutsindiana.org.
• A past due balance email/letter will be sent with final options to pay.
• Volunteer will be dismissed, placed on financial restrictions from serving as a volunteer and/or may be sent for resolution through a collection agency.
• 3 - All troop cookie managers gain access to eBudde by 5 p.m.
• 6 - Program begins both in person and Digital Cookie
• 10 - Deadline for troops to verify banking info in eBudde and first ACH is correct on Settings tab
• 17 - $1 verification (ACH)
• 20 - Booth sign-ups begin
• First round booth sign-up in eBudde at 6 p.m. (4 booths, limit 2 per chain)
• 21 - Second round booth sign-up in eBudde at 6 p.m. (8 booths, limit 4 per chain)
• Deadline for caregivers to enter Initial Order online by 11:59 p.m.
• Troop starting inventory order due in eBudde by 8 p.m.
• Delivery location selection submission due in eBudde by 9:30 p.m.
• 22 - Third round booth sign-up in eBudde at 6 p.m. (33 booths, limit 9 per chain)
• 25-Feb. 2 - Cookie delivery
• 7 - Cupboards open
• Begin no limit on booth sign-ups
• Hotspot cookie booths begin
• 21-23 - National Girl Scout Cookie Weekend
• 26 - Second ACH withdraw - 50% of “Amount you owe council” on Sales Report tab minus monies already collected via Digital Cookie
• 16 - Last day of Cookie Program
• 20 - Final rewards due in eBudde by 11:59 p.m.
• 24 - Past due cookie account form due by 11:59 p.m.
• 28 - Final ACH withdraw - 100% of “Amount you owe council” on Sales Report tab (all additional troop cookie rewards included)
