Dental Practice Management Spring 2012 by Annex Business Media

Dental Practice

CANADA’S CANADA’S LEADING LEADING BUSINESS BUSINESS & & LIFESTYLE LIFESTYLE MAGAZINE MAGAZINE FOR FOR DENTISTS DENTISTS

MANAGEMENT MANAGEMENT

SPRING 2012

DENTAL OFFICE DESIGNS

for the Ages Office Design TECH CONSIDERATIONS Online Marketing DOESN’T WORK Have Your Cake, EAT IT TOO!

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T:8.125” S:7”

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Enhanced images highlighting the average area and magnitude of improvement in gingivitis over time*

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T:10.875”

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Dental Practice

MANAGEMENT

Spring 2012

Features OFFICE DESIGN

8 Technology Considerations Craig Wilson

14 Burlington Prosthodontics

16 Derry Village Dental Centre 20 B&N Dental Professionals 22 Performance Architecture for Performance Ortho

MARKETING

10 Online Marketing Doesnâ&#x20AC;&#x2122;t Work Michael Carabash, BA, LLB JD, MBA

FINANCE

24 Have Your Cake, Eat It Too! Adam Tenaschuk, MBA

10 Departments 5

Editorial Building Blocks

News Briefs S an Fran hosts ADA; A costly destination; Coaching with a new team

Dental Marketplace

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Spring 2012

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TD Canada Trust

Taking care of patients is your business. Taking care of your business is ours.

Flexible Lending Solutions Dedicated Small Dedicated Small Business Advisor

Business Advisor

Up to $250,000 line of credit

Smile brighter thanks to TD Canada Trust’s Banking Plan for Dentists. TD’s Banking Plan for Dentists starts with a dedicated Small Business Advisor who understands the complexities of starting, expanding and managing a dental practice. And since we’re open earlier, open later and even on Sundays,* we have more time to take care of your business needs, so you can concentrate on taking care of all of us. For details, call David Shilton at 1-800-679-4808, email at david.shilton@td.com or visit www.tdcanadatrust.com/dentists.

Banking can be this comfortable

*Individual branch hours vary. ®/ The TD logo and other trade-marks are the property of The Toronto-Dominion Bank or a wholly-owned subsidiary, in Canada and/or other countries.

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Editorial

Building Blocks W

Catherine Wilson, Editor

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hen was the last time you walked into your office through the front door? Look at your office, both front and back, through the eyes of a new patient…does it say leading edge progressive or Marcus Welby? If your office speaks for you, I suggest you watch your language. Half-lit neon signs. Sun-faded cardboard posters in the windows and on the walls. Vertical blinds that haven’t been dusted since the Leafs last won the Cup. Chipped paint, torn upholstery, tattered, dated magazines. And that bathroom… Real ‘retro’ takes money. It isn’t retro because you’re too lazy or cheap to get rid of it. Lose the fake flowers and plants and please lose the dried flowers, unless your name is Martha. If it isn’t Christmas, lose the twinkling lights. If it isn’t Thanksgiving, lose the cornucopia. And unless you

still refer to it as ‘Dominion Day’, lose the framed Diefenbaker photo. If the appliances don’t work perfectly (or if they’re harvest gold)… lose ’em. If anything on the walls is velvet, it goes in the garage. Preferably your neighbor’s. And for goodness sake, clean the fishtank! Lose the hi-fi and invest in Wi-Fi. Update the childrens’ toys. Indoor air quality…when was your HVAC last checked? When they say change the filters periodically, they didn’t mean between ages. Retire the frayed electric cords, the overloaded outlets, the non-approved equipment, the combustibles, the space heaters. Let’s face it, dental offices are among the least favorite places to be. Outdated office décor and reception areas can leave a negative impression on patients, causing them to wonder whether your equipment and methods are also obsolete. Ensuring your office portrays a sense of warmth and professionalism while also building patient confidence goes a long way toward easing apprehension. Stale offices also speak volumes to your team members. Are they not worth the investment? Your choices in décor, equipment and technology will keep your staff motivated, productive and happy. Whether you’re buying or leasing, renovating or building, your practice’s success is directly affected by your environmental decisions. Design for now and for the future. A great dental office serves you, your team and your patients for now and for a while, not forever. Let it be calming, efficient and visionary. Remember, bad offices are made, not born. As one well-known dental architect says, it costs more to build your office wrong than it does to build it right. DPM

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News Briefs A BUSINESS INFORMATION GROUP PUBLICATION

ADA Comments on “A Costly Dental Destination” Report Washington, DC—The American Dental Association (ADA) agrees with much of the report, “A Costly Dental Destination,” released recently by the Pew Center on the States, which points out the burden placed on already strained hospital emergency departments by patients needing dental care. The report validates what the ADA has been saying for years: People in pain often have no recourse other than seeking care in hospital emergency rooms. Most ERs can treat only symptoms by dispensing antibiotics and pain medication, palliatives that provide only temporary relief, meaning that the problem will persist. The ADA response continues, “Surely, all can agree that no one should have to seek dental treatment in a hospital emergency room. Unfortunately, oral health continues to elude many Americans. We believe that part of the solution involves a fundamental shift away from surgery and toward prevention. Investing in oral health education and prevention in the near term pays off in greatly reduced costs of treating disease over time.”

Coach Your Patients with New Team New York, NY—Crest® Oral-B® introduces Pro-Health®Clinical Plaque Control line of products, now available to dental professionals at dentalcare.com. This line features the following products to help fight plaque and prevent it from coming back: Oral-B Pro-Health Clinical Pro-Flex Toothbrush: Flexing sides clean areas where plaque growth begins and removes up to 93% of hard-to-reach plaque Crest Pro-Health Clinical Plaque Control Toothpaste: Significantly reduces plaque and clinically proven to help keep plaque from coming back Crest Pro-Health Clinical Rinse: Crest’s most advanced formula ever to help keep teeth 91% clean of plaque for up to two months after a dental visit Alongside this launch, to celebrate the relationship between dental professionals and their patients, from now through May 31st Crest Oral-B is offering them a chance to win a trip to the London 2012 Olympic Games. Details are available at www.crestoralbclinical.com/olympicgamessweeps. www.CrestProHealth.com

2012 ADA Annual Session set for San Fran Chicago, IL—Dental professionals from the around the world will convene at the Moscone Convention Center in San Francisco, California for North America’s premier dental meeting October 18-21. The American Dental Association’s Annual Session offers an opportunity to select from among hundreds of leading speakers, all in one location, and to learn in the most advanced settings in the dental community. With more than 250 continuing education courses spanning four days, you will find plenty of ideas you to take home and implement immediately. The ADA offers cutting-edge San Francisco’s newest trolley car line, the F-line, has educational opportunities such as been expanded to run fromFisherman’s Wharf to Castro Street. Service began in January 2000 and allows rid- the Open Clinical and Science ers to see the newly remodeled Ferry Building as well Forums, live-patient Education in as the recently revived Embarcadero. SFCVB photo by the Round courses, continuing Jerry Lee Hayes. education on the exhibit floor featuring the latest technologies at the LOC (Learn*Optimize*Connect), and more. Shop at the ADA World Marketplace Exhibition and discover cutting-edge products and new services from more than 600 exhibiting companies. For more information, visit ADA online at www.ada.org/international 6

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Editorial Director: Catherine Wilson 416-510-6785 cwilson@oralhealthgroup.com Art Direction: Andrea M. Smith Production Manager: Phyllis Wright Circulation: Cindi Holder Advertising Services: Karen Samuels 416-510-5190 karens@bizinfogroup.ca Consumer Ad Sales: Barb Lebo 905-709-2272 barblebo@rogers.com Classified Advertising: Karen Shaw 416-510-6770 kshaw@oralhealthgroup.com Dental Group Assistant: Kahaliah Richards 416-510-6777 krichards@oralhealthgroup.com Senior Account Manager Sandra Horton 416-510-6852 shorton@oralhealthgroup.com Associate Publisher: Hasina Ahmed 416-510-6765 hahmed@oralhealthgroup.com Senior Publisher: Melissa Summerfield 416-510-6781 msummerfield@oralhealthgroup.com Vice President/ Canadian Publishing: Alex Papanou President/ Business Information Group: Bruce Creighton OFFICES Head Office: 80 Valleybrook Drive, Toronto, ON M3B 2S9. Telephone 416-442-5600, Fax 416-510-5140. Dental Practice Management is printed twice in 2012 and is designed to provide the entire dental team with business management information to make practices more successful. Articles dealing with investment planning, personal finances, scheduling and collection procedures, in addition to lifestyle issues, are geared to all practicing Canadian dentists, hygienists, dental assistants and office managers. Please address all submissions to: The Editor, Dental Practice Management, 80 Valleybrook Drive, Toronto, ON M3B 2S9. Dental Practice Management (ISSN 0827-1305) is published quarterly, 80 Valleybrook Drive,Toronto, ON M3B 2S9. Subscription rates: Canada $28.95 for 1 year; $43.95 for 2 years; USA $31.95 for 1 year; Foreign $49.95 for 1 year; Single copy $19.00. Printed in Canada. All rights reserved. The contents of this publication may not be reproduced either in part or in full without the written consent of the copyright owner. From time to time we make our subscription list available to select companies and organizations whose product or service may interest you. If you do not wish your contact information to be made available, please contact us via one of the following methods: Phone: 1-800-668-2374; Fax: 416-442-2191; E-mail: privacyofficer@businessinformationgroup.ca; Mail to: Privacy Officer, Business Information Group, 80 Valleybrook Drive, Toronto, ON M3B 2S9. Canada Post product agreement No. 40069240. Dental Practice Management is published quarterly by Business Information Group, a leading Canadian information campany with interests in daily and community newspapers and business-to-business information services. ISSN 0827-1305 (PRINT) ISSN 1923-3450 (ONLINE)

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Introducing ABELDent Portal & ABELDent Mobile!

ABELDent Portal is a patient communication and appointment reminder system that helps ABELDent users provide exceptional service to their patients.

ABELDent Mobile lets you view your appointments and other select ABELDent information from anywhere using a computer or mobile device.

Your patients will love the convenience of communication with your practice, 24 hours a day, 7 days a week, from their computer or mobile device.

To celebrate the release of these exciting new products, ABEL has special offers available for current and prospective ABELDent users.

Patients can: > Confirm their appointments by responding to email reminders > Schedule appointments based on unscheduled treatment in ABELDent > Request emergency or other unplanned appointments > Inform you of changes in their demographic and insurance information > Complete and submit medical history forms in advance of their appointment > View their account balance > Recommend your practice to their friends

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For more information: visit www.abeldent.com/portal or call 800-267-ABEL (2235) and press 1

www.abeldent.com

info@abeldent.com

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Office Design

echnology changes quickly and often. This is the one overriding consideration to remember when planning for technology in a dental practice. Technology components will be replaced more frequently than anything else. The wall treatments, the flooring, the cabinetry, the upholstery, and the dental equipment will all last longer than the computers, displays, and other information technology equipment. Ideally, future changes to the relatively short-lived technology components will be made without requiring changes to the more permanent items like cabinets, walls, and ceilings.

drastically, which will invariably cause problems. Remember that computers will be replaced, on average, every five years. This means that the cabinetry will be used to house several generations of computer hardware. Do not make the mistake of focusing on the size and shape of current computer hardware. Building cabinets which accommodate a very specific computer, monitor, keyboard, printer or other device is shortsighted. Instead, build to accommodate generic sizes. The dimensions of a standard mini-tower CPU case

TECHNOLOGY considerations Craig Wilson

Current requirements

It is straightforward to design for current technology requirements, especially with the assistance of experts who are familiar with the implementation of technology in a dental practice. Almost every new office design includes provisions for digital radiography, which requires computer workstations in each operatory and a dedicated server located somewhere fairly secure. Operatory workstations are often simply housed in rear or side cabinets to hide the mess of associated wires. Greater thought must be given to the placement of the display screens in the operatories, along with the location of the keyboards and mice. Think carefully about the items that the patient should see (intra-oral photos and radiographs, patient education materials, entertainment) and the items that they shouldn’t (the schedule, treatment notes). Often two displays, an operator screen on the rear wall behind the patient’s head and a patient display in front of the patient, provide the versatility required to display the appropriate information where required. Workstations in the admin areas, consult areas, and private office spaces are also necessary, and are usually easily implemented. Think through the current requirements for the phone system, the audio system, and any entertainment systems and plan accordingly. Planning for tomorrow’s technology requirements is not so straightforward. While it’s impossible to predict how technology will change, it is possible to design in ways which facilitate future change.

Cabinets Cabinets are often a source of frustration when a change to the technology equipment is required. Space limitations are a fact of life in every dental practice. Unfortunately, it is easy to limit the space available to technology equipment too

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(the most popular size for computer workstations installed where space is limited) have not changed in decades. Designing a cabinet to accommodate a box at least 16” tall, 8” wide, and 21” deep, with space on each side for cooling, and appropriate ventilation in and out of the cabinet, will allow for the implementation of nearly any computer hardware now and in the future. Building any smaller to accommodate specific hardware available today will cause unfortunate restrictions down the road. Avoid the temptation to assume that the ongoing miniaturization of electronics will allow for the purchase of ever smaller computers. Computing needs in dentistry are always increasing and future technologies may require proprietary cards, specialized or advanced hardware, multiple network connections, or any number of things which might not fit into a tiny CPU case.

Cabling During the last two decades the speeds that standard ethernet network cables have been required to handle has increased by two orders of magnitude. This means that many practices have had to install new network cables to accommodate new speeds. In addition, many newer networked devices now require cables which were not previously expected or installed. Running new network cables in existing dental practices is a common occurrence. This trend will inevitably continue. During the design process, include network cables to every point that might eventually require one. Run extra cables to the front desk. Run one to every current or potential pan and TV. Run network cables to the phones, even if the current phone system

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Office Design

requires only telephone cables. The least expensive and least disruptive time to run network cables is during the initial construction. Regardless of the number of network cables that are run, it is inevitable that newer technology will require new or different network cables. The design of the space determines how difficult this will be. Suspended ceilings offer easy access and allow new cables to be added with ease. If suspended ceilings are not appropriate to the design, consider adding access to the ceiling where appropriate to allow for future cabling. Where possible, also add conduit in the walls, ceiling, and floors to allow for future cabling or changes to existing cabling. Whether the current requirements demand it or not, run a 2” conduit from the rear cabinet or wall of each treatment room to the toe of the dental chair, as well as a 2” conduit from the same position in the rear wall up to the ceiling above the dental chair. These conduits allow a path for video and data cables that carry signals to and from devices mounted on the dental chair, to the CPU in the rear cabinet, and also up to a ceiling mounted screen or other device. Without these conduits it will be difficult or impossible to add devices in the future.

Obsolescence Technology items not only become obsolete quickly, but also look obsolete quickly. Today’s newest flat panel display will look outdated in a few short years. It will take much longer for the cabinets, the

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wall treatments, and even the flooring to start showing its age. If the technology items are a central part of the design, be prepared to update them often. Imagine two dramatically different but equally attractive reception areas. The first is warm and comfortable, with wood trim and country accents. A large wooden cabinet fills a corner of the room. A gas fireplace occupies the bottom of the cabinet and bookshelves run up and down either side. Built into the upper half of the cabinet is a small flat panel TV. The second reception area is modern, clean, and white. Black upholstered chairs with steel frames are reflected in gleaming white tile floors. The room is bathed in light. Nearly filling one wall is a very large and impressive flat panel TV. The entire space screams ‘high-tech’ and ‘modern.’ Both reception areas offer an impressive and inviting introduction to the practice, although each one creates a dramatically different first impression. In the first example, however, the technology (the TV) is playing only a minimal role in the overall look of the space. In fact, the TV could be turned off, or replaced with a painting, and the charm of the room would be unaffected. In the second example, the technology (the TV) is perhaps the single most important element in the room, and plays a key role in creating the feeling that the space is ‘modern’ and ‘high-tech.’ Neither design is better than the other, but in the second example the importance of the TV necessitates that the TV be a relatively new model. Regardless of the brand, expense, or specifications, any TV that is purchased today will look dated within three to five years. Consumer electronics manufacturers are very adept at coming up with new designs that render recent designs obsolete, and consumers are very aware of the difference between a modern electronic device and one that is dated. It is very acceptable, and even advantageous, to include design elements which convey the idea that the practice is ‘modern’ and ‘high-tech,’ but be ready to update any key technology items every few years if they are being used to deliver this message. DPM Craig Wilson is president of Compudent Systems Inc., an organization that provides custom computer, networking, imaging and technology solutions to dentists and the dental industry.

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Marketing

ONLINE doesn’t work... Online marketing doesn’t work for dentists. There. I said it. And there are lots of dentists who are nodding their heads right now. They’ve spent thousands of dollars on a flashy website. They’ve paid top dollar for Google ads. They’ve hired shady internet companies to do their social media. But it has not put a single patient in their chair. Michael Carabash, BA, LLB, JD, MBA

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So is it all a scam? No. Here’s the simple truth: online marketing doesn’t work for dentists... who commit one or more of the following four sins of online marketing:

SIN #1: No Strategy “This guy is an amazing dental surgeon. He works fast. And his patients comment on how little pain they feel during extractions. But he hates working with kids. So why does he market himself online as a family dentist?” Matt Bladowski President of www.DentalStrategy.ca, a dental management consulting company The best way to get to nowhere is to have no plan to get there. So what is an online marketing strategy? Simple: “be found by prospective local patients when they search for your services on the Internet,” says Dr. Gary Leung, President of www.Health-Local.com, a national online directory of health professionals. How can you do that? Well, explains Dr. Leung, “first you need to find out what your prospective patients are typing into search engines (like Google, Yahoo!, Bing, etc.). Then you need to have those search engines provide those patients with a prominently placed link to your website when the search results are displayed”. This will take prospective patients to your website which should convert some into actual patients. Voila! So what are prospective patients looking for? Let’s take a look at the most popular searches:

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Marketing

GOOGLE CANADA (www.Google.ca) Keywords # of Searches in February 2012 Toronto dental . . . . . . . . . . . . . . . . . . . . . . . . . . . 49,500 Dentistry in Toronto . . . . . . . . . . . . . . . . . . . . . . . . 40,500 Dental implants . . . . . . . . . . . . . . . . . . . . . . . . . . 27,100 Dental teeth whitening . . . . . . . . . . . . . . . . . . . . . . 18,100 Dental Ottawa . . . . . . . . . . . . . . . . . . . . . . . . . . . 14,800 Emergency dental . . . . . . . . . . . . . . . . . . . . . . . . 12,100 Family dental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8,100 Children dentist . . . . . . . . . . . . . . . . . . . . . . . . . . . 6,600 In February, about 49,500 searches were conducted on www.Google.ca for the keywords “Toronto dental.” That’s a lot of traffic (and potential patients) for those few websites that can rank high on Google’s first page of results for those keywords. And because of that, it is too difficult for newcomers to try to dethrone the established players for those keywords. But couldn’t a dentist simply pay Google for an ad to be placed on the first page of results for the keywords “Toronto dental”? Sure! But that would cost the dentist up to $2.27 every time anyone (including your competition) clicked on that link. Ouch! And if you’re willing to throw money away on Google ads, I’m sure a lot of shady online marketing companies would LOVE to talk to you. So where does that leave the average dentist in terms of an online strategy? Well, as you can see from the table above, prospective patients are looking for dentists in their immediate geographic area (Toronto or Ottawa) who provide particular services (e.g. dental implants or teeth whitening) or practice specialities (e.g. emergency or children). They are not searching for your name (Dr. John Doe), your practice’s name (e.g. “Happy Smile Dental Practice”) or the name of the street your practice is located on. So don’t bother targeting those keywords. If in doubt, consult with an online marketing expert as to what keywords have relatively HIGH search volume and LOW competition from other websites. Importantly, your keywords should take into account your location (e.g. Spadina and Bloor), type of dental services (e.g. extractions), and perhaps even the type of patients that you already cater to (elderly, young families, children etc.). Bottom line: have an online strategy that focuses on HIGH search volume and LOW competition keywords that make sense to your practice and prospective patients. Don’t try to target all keywords or you’ll end up nowhere fast.

SIN #2: No Website “I recall a (non-client) dental practice which paid top dollar for Google ads. They paid Google a few dollars every time someone clicked on their ad. The problem was that, when prospective patients clicked on those Google Ads, they were re-directed to this dental practice’s website — which simply said: ‘Under Construction.’ Ouch!” C˘at˘alin Negraru Creative Director of www.MarketDental.com, a web design company for dentists

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A website is your chance to make a good first impression on a prospective patient. But what should be included? Naturally, you should provide the basics (e.g. who you are, where your practice is located, your services, contact us, etc.). But your website should always be selling your practice’s services. “While Dentists don’t like to think of themselves as sales people,” says Matt Bladowski, President of www. DentalStrategy.ca, a dental management consulting company, “the truth is that dentistry is only a small part of what they practice in real life. Running a business (managing staff, scheduling patients, collecting receivables, etc.) can take up a lot of time. And marketing your services online has a significant role to play as well.” So how can you use your website to sell yourself and your practice? Well, you can gain credibility by asking your existing patients for testimonials and then posting them on your website. And writing a few articles (without the dental jargon please!) will make you appear like an expert on your topic. And how about a professional video that gives a virtual tour of your practice? Nothing wrong with those ideas. And please don’t forget your strategy! If prospective patients searched for “Oakville family dental” and came to your website, make sure everything (i.e. layout, colours, fonts, images and content) clearly and consistently reflects those keywords. Bottom line: have a website and make sure it reflects your strategy.

SIN #3: No Content “If you build it, they will NOT necessarily come. I’ve seen dentists pay thousands of dollars for flashy websites. These graphic-intensive websites are often not found by search engines. Hence, the only people who ever visit them are a dentist’s friends, family and existing patients — not very good for getting new business. Moreover, these sites are typically very difficult for the owner to support and maintain.” Dr. Gary Leung President of www.Health-Local.com, a national online directory of health professionals Having a brochure and static website isn’t enough these days. It needs content that is meaningful to prospective patients and which is regularly updated. That content could come in the form of articles, videos, pictures, presentations, etc. Websites with stale information will always be less noticeable to search engines than ones which are regularly updated. But putting information out there for its own sake is not good enough. Remember the strategy! Your content needs to be presented in a way that targets your keywords. There are various techniques that come into play here — most of which are very technical (e.g. permalinks, meta tags, key tags, titles, headers, keyword density, etc.). But all of these techniques essentially involve repeatedly inserting your keywords in specific areas to help search engines rank you high

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Marketing

for those keywords. Bottom line: in the online world, content is king. Keep it fresh and optimized for the search engines.

SIN #4: No Backlinks A link to your website is called a “backlink.” It typically appears as a simple set of words in blue which are underlined (e.g. Ottawa emergency dental). It could also be an image. Regardless of what the actual link looks like, once clicked, it will redirect users to your website. Backlinks are your online relationships with the World Wide Web. The more you have, the more popular you are for your keywords. And the higher your search engine rankings will be. Why? Because backlinks tell search engines that your website is authoritative and trustworthy for your keywords. But it’s not just about quantity; quality counts too! Those backlinks need to come from other authoritative and trustworthy websites that have content which targets your keywords (or subject area) as well. So a link from your dental association’s website is better than a link from an online gambling website. You get the point. The older the links (and websites those links come from), the better. And here’s a final tip: the text or image of the link should contain those keywords too. For example, the actual text of a link should say “Ottawa emergency dental” instead of “click here.”

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So where can backlinks come from? Well, you can find them in health professional directories (free or paid), online articles or blogs, social media websites (e.g. Facebook, LinkedIn, Twitter, etc.), the commentary that appears underneath online videos, and lots of other places. Bottom line: prominently placed links from older, contentrich websites that are related to your keywords are the best to help search engines rank your website higher for your keywords!

Conclusion Now that you know the four sins of online marketing, here’s one more sin (perhaps the most important one): do online marketing yourself! As Dr. Leung advises: “Dentists should spend their time doing what they are good at: practicing dentistry. Leave the online marketing for online marketers.” Go with someone who knows what they’re doing, is resultsoriented (i.e. putting patients in your chair), and who has a solid reputation in the dental community. DPM Michael Carabash is a dental lawyer with his own firm, DMC Law. He can be reached at 647-680-9530 or michael@ dentistlawyers.ca. His website is www.dentistlawyers.ca and it ranks high for a number of keywords related to dentistry and law.

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OH Full-page ad Gala2012_Layout 1 11-11-14 9:50 AM Page 1

2 012 AWA R D S

Distinction

Gala

Saturday, March 31, 2012

Honouring: Dr. Fil Cappa • Ken Croney • Dr. Dorothy McComb

Giving more patients access to essential dental care Funds raised will enable more patients at the Faculty to complete their care despite financial hardship.

Contact us now for tickets and sponsorship! Sabrina Martinez, Manager of Alumni Relations University of Toronto, Faculty of Dentistry T: 416-979-4940 E : sabrina.martinez@dentistry.utoronto.ca

www.utoronto.ca/dentistry/alumni

At the Faculty of Dentistry we change lives! It’s heartbreaking, but true – students, instructors and staff in our clinics see patients daily who face an impossible choice: paying rent or receiving essential dental treatment. Hear our students talk about how the Access to Care Fund has impacted them and their patients. Or go to: www.youtube.com/user/dentistryuoft

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Office Design

Burlington Prosthodontics Located in downtown Burlington, ON, a few steps from The Burlington Performing Arts Centre and City Hall, Burlington Prosthodontics opened in December 2011. The owner, Dr. Oliver C. Pin-Harry is a certified Prosthodontist, specializing in dental implants, esthetic and reconstructive dentistry. The doctor’s vision and goal was to create a contemporary high-tech facility, tailored to his specialty,

OWNER

PHOTOGRAPHY

Oliver C. Pin-Harry, DDS, MS, FRCD(C) Michael Lyons, Burlington, ON

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INTERIOR DESIGNER

Rita Valente Tripar Improvements EQUIPMENT SPECIALIST Ken Croney (Henry Schein) CONTRACTOR

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Office Design

s where he could dedicate himself to excellence in patient care and service. Ergonomics and sophisticated simplicity were the guiding principles in the planning and design process. The result is a world-class specialty clinic. One’s first impression of Burlington Prosthodontics is a soothing and comfortable atmosphere that is calming and inspires confidence for patients. The clinic utilizes digital technology for patient records, planning and delivery of care. It is an ecofriendly, paperless practice, with electronic patient charts and the latest technology in digital imaging. The Prosthodontic in-house laboratory is equipped to support the specialized care for patients’ prosthetic needs. Burlington Prosthodontics is also home to Burlington Prosthodontics Study Club, with a mission to nurture excellence in continuing dental education. The seminar room uses a variety of high technological modalities including interactive touch screens, presentations and live demonstrations projected on high-definition screens. DPM

www.oralhealthgroup.com

DPM Spr12 p14-15 Office #1.indd 15

Dental Practice Management Spring 2012

05/03/12 11:03 AM

Office Design

CONSTRUCTION INTERIOR DESIGNER OFFICE LAYOUT PHOTOGRAPHY

Tripar Construction Jaipreet Patel of Spaces Scott Lyall of Sinclair Dental Bobby Kalsey

Derry Village Dental Centre

Spring 2012 Dental Practice Management

DPM Spr12 p16-17 Office #2.indd 16

www.oralhealthgroup.com

05/03/12 11:05 AM

Office Design

It was after a series of consultations with Dr. Bhalla that the vision for his office came to light. The idea was to create an office that was modern, inviting and functional for all aspects of the practice. One of the biggest challenges externally was that the space existed in a strip plaza. This meant that the exterior had a uniform look with the other existing units. This is why it was important that the interior space be unique and visible as to invite in new patients. Internally, we encountered some architectural challenges because the space was quiet long and narrow. The solution we came up with was to create two very distinct spaces — administrative and clinical. The long linear lines of the reception desk guide the eye visually towards the back of the space into the clinical area. www.oralhealthgroup.com

DPM Spr12 p16-17 Office #2.indd 17

The clinical corridor was accentuated by creating a wavy feature wall with built in niches in an effort to mimic waterfalls. Customized cabinets were designed with niches to provide storage and are ideal for displaying art and/or decorations. The repetition of rain drop chandeliers is functional and aesthetically pleasing. The spacious operatories are equipped with flat screen televisions for patient education and entertainment value. The use of cutting edge technology such as digital radiography, provides precise and accurate dental information. Digital radiography allows Dr. Bhalla to efficiently and effectively provide his clients with information regarding their oral hygiene. All dental equipment was provided by Bob Flacco DPM of Sinclair Dental.

Dental Practice Management Spring 2012

05/03/12 3:06 PM

ADVERTORIAL

A Fresh New Reason to be PROUD of your practice:

Start Reducing Paper with Canada’s fastest growing Software System! The world of dentistry has benefited greatly by advancements in technology. Today’s practice management software is about much more than merely managing your practice. It’s about maximizing your productivity, connecting the front reception with the back operatories and keeping all information accessible, every step of the way. These remarkable advances have revolutionized traditional dental practices. The evolution is astounding! With the advent of electronic dental records, all patient information is available in a matter of clicks. Dentists can do more work in less time because of enhanced efficiency. Software programs are more intelligent because they allow you to record dental treatments with interactive graphics. Instead of manually writing out treatment plans on paper, you now have the ability to enter all those details right from the chair side. The information is then integrated into your patient records and can be extracted, massaged and tracked. Patient charts contain huge amounts of information — medical histories, insurance forms, radiographs, referrals, lab sheets, and treatments — and each chart can have dozens of pages. When you multiply all that paperwork by several hundred patients in any given practice, it’s easy to see how overwhelming all these paper files can really be — especially keeping in mind that each file needs to be manually updated and all this paper is vulnerable to human error, damage and deterioration over time. Not only is this time-consuming — it is also inefficient and raises security concerns, not to mention the negative impact on the environment. So, with all of these factors, it’s no wonder that many dentists are looking for ways to start reducing paper in the office. Remember: Starting to reduce paper is a process. The right software system will train you to use the proper techniques.

So, let’s look at how you can start to reduce paper in YOUR practice... You can start by replacing your current software with the BEST system on the market today. MaxiDent™6’s state-of-the-art technology will manage your practice in the most efficient and productive way possible. It streamlines everything!

NOW is the time to: • Renew your love of dentistry • Generate MORE income • Reduce paper • Cut costs • Reduce your impact on the environment • Have happier, healthier patients!

Here are some of the great features you can start incorporating in your practice TODAY: • MaxiReminder™ Automated Appointment Reminder System • MaxiForms™ Paperless Forms • MaxiSign™ Digital Signature Capture Device • MaxiVault™ Online/Offsite Automated Backup • MaxiViewer™ Open-Ended Digital Radiography Not only that... but MaxiDent™6’s Paperless Office Package incorporates Artificial Intelligence (AI) which learns the dentistry that YOU do in YOUR practice! MaxiDent™6 is also designed for touch screen computers and tablet PCs, voice recognition and voice note dictation. MaxiDent™6’s Paperless Office Package is the most user-friendly system with more features than any other system! Let us give you a fresh new reason to be proud of your practice. Start making these small improvements today for the health of your patients and success of your practice! Call us today — toll free — to find out ALL the exciting details!

Call 1-800-663-7199 or visit www.maxidentsoftware.com

DPM Spr12 p18-19 Maxim AD.indd 18

05/03/12 11:06 AM

DO MORE DENTISTRY • BOOST YOUR INCOME RENEW YOUR PRACTICE AND YOUR EXCITEMENT!

WE TEACH YOU HOW TO MAXIMIZE PRODUCTION BY

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Got Software Already? It's time to trade up! We do excellent electronic data conversions from all systems including other paperless software! Ask for your free data test!

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Intelligently Different Intelligently Different

DPM Spr12 p18-19 Maxim AD.indd 19

05/03/12 11:06 AM

Office Design

bn& dental p INTERIOR DESIGN

Jean Akerman Design Inc. (www.jeanakermandesign.com) DENTAL EQUIPMENT

K-Dental (Canada) Inc. CONSTRUCTION

Bates McLeod General Contractors Inc.

Spring 2012 Dental Practice Management

DPM Spr12 p20-21 Office #3.indd 20

www.oralhealthgroup.com

05/03/12 11:10 AM

Office Design

al professionals “I can’t help beaming when I walk through the door of our office,” declares Dr. Christopher Blair of B&N Dental Professionals in Burlington, Ontario. His partner, Dr. Nicolas Ng, agrees, noting that not only is their new space a great workplace for the team, it has elicited glowing comments from patients. From the outset, the doctors’ goal was to create a modern, professional-looking, and technologically current dental facility without sacrificing a friendly and inviting atmosphere. They enlisted the services of Interior Designer Jean Akerman, who coordinated the design elements that achieved their vision: a neutral palette punctuated by parrot green accents, textural contrasts, juxtaposition of transparencies and illusions of transparency, and thoughtful detailing in walls, millwork and ceilings. www.oralhealthgroup.com

DPM Spr12 p20-21 Office #3.indd 21

The waiting area, subtly differentiated from the reception by glazing, boasts a feature wall with fireplace and TV, a refreshment bar, and children’s area. The Consultation Room feels larger than it is because of its glass entry and floating millwork. Operatories are laid out along window walls, and the central stericentre is prominently placed. With input from the team at K-Dental Inc., and construction by Bates McLeod Contracting, the finished office has great functionality, good ergonomics, and a handsome aesthetic. “Patients love the colour choices and are impressed by the digital radiography, and monitors in each operatory,” say the doctors, remarking on how much they enjoy their new office. “We couldn’t have done this on our own.” Clearly, working with talented and dedicated professionals resulted in a successful outcome for DPM this project. Dental Practice Management Spring 2012

05/03/12 11:11 AM

Office Design

Performance Architecture for performance orthodontics When his orthodontics practice outgrew his mid-Toronto office, Dr. Bruno Vendittelli seized the opportunity to move into a larger building where he could also share his passion for architecture and mid-century modern design. The result, a gleaming bi-level ergonomic space with vivid accent walls, cheerful art, and contemporary furniture, has garnered a decidedly enthusiastic response. Form, function, and fun unite in the second-floor operatories, which sport colourthemed semi-private nooks. In the downstairs reception area, patients grin at the panda pop-art and bask in the natural light. On more than one occasion, Dr. Vendittelli has heard a patient say: “I wish I could move in!” While the new location near Yonge and St. Clair is extremely convenient (close to schools, public transit, and parking, and only four blocks east of the previous office), the building itself initially posed some challenges. Noise issues stemming from the abundance of wood, drywall and stone, threatened to disrupt the peaceful space. Acoustics engineers solved the problem by installing white sound panels to inhibit the noise and reverberations of footsteps,

Spring 2012 Dental Practice Management

DPM Spr12 p22-23 Office #4.indd 22

www.oralhealthgroup.com

05/03/12 11:15 AM

Office Design

www.oralhealthgroup.com

DPM Spr12 p22-23 Office #4.indd 23

voices, and dental procedures. With similar perseverance and ingenuity, Dr. Vendittelli’s team (comprised of architects Frank D’Ambrosio and Maxine Shabove, designers Bender and Kid, Mayfair Contracting, and interior designer Connie Braemer) proved that a welldesigned bi-level space can become an office advantage. In order to limit traffic on the stairs, Dr. Vendittelli’s team decided to make the main floor the reception, administration, and records area, while designating the second floor as the clinical area for orthodontic treatment. The building’s steep staircase was transformed into a handsome focal point, with widened steps for patients’ added ease and comfort. The result is a calmer, more intimate experience for clientele. Judging from the reactions of his patients, Dr. Vendittelli’s new office has given them yet DPM another reason to smile.

Dental Practice Management Spring 2012

05/03/12 11:15 AM

Finance

Have your cake...

eat it too! Maximize your retirement income and reduce your estate taxes

Spring 2012 Dental Practice Management

DPM Spr12 p24-25 Tenaschuk.indd 24

www.oralhealthgroup.com

05/03/12 11:18 AM

Finance

Adam Tenaschuk, MBA

ou’ve worked hard during your years of practice and are now thinking of retiring. You want to secure your income stream from your professional corporation and maximize the value of your professional corporation’s financial assets for your family. You still have a significant amount of cash inside your professional corporation that you cannot take out with paying an exorbitant amount in taxes. The government now wants to be your partner. They want a portion of your hard earned dollars in the form of taxes. You don’t want to pay the increased tax on the interest-bearing investments (GIC’s, Term Deposits, bonds etc.). At the same time, you want to maximize income that you will be receiving, while preserving your investment capital to provide for your family. What is the solution? One of them might be the Corporate Insured Annuity that provides tax efficient retirement income with estate-planning advantages. A Corporate Insured Annuity provides retirement income with tax and estate-planning advantages. With a Corporate Insured Annuity, your corporation receives a steady stream of payments in return for a lump sum which is deposited into an Annuity. The income is then paid out to the shareholder via dividends. By insuring your annuity, an amount equal to your original deposit is issued to the “Capital Dividend Account” of your corporation when you die, thus enabling the surviving shareholder to distribute dividends tax-free.

Who is it for? Dentist with a professional corporation Affluent, with capital that exceeds lifestyle needs Age 55+ Dentist and his spouse in average health Dentist wishing to leave a legacy

How does it work? The strategy combines a non-prescribed annuity and permanent life insurance policy that is purchased on a single-life basis, or jointly with your spouse. The goal is that the annuity will produce a greater income on a more tax efficient basis when compared with other interest bearing investments. The annuity generates a payment stream that will be used to pay the level insurance premiums of the life insurance policy held in the professional corporation. The remaining payment balance from the annuity can be distributed to the shareholder as a taxable dividend to supplement their income. When you die, the professional corporation receives the proceeds of the policy, tax free, if you had a single-life pol-

Dr. Cole’s Personal Profile • Dentist’s with a Professional Corporate • In standard health • Significant built-up capital • Capital is invested in GIC’s, bonds and savings accounts • Dr. Jenkins would like to leave assets to his family upon his death

www.oralhealthgroup.com

DPM Spr12 p24-25 Tenaschuk.indd 25

icy, or on the second death, if you have a Joint-Last-To-Die policy with your spouse. The PC also receives a credit to its capital dividend account (CDA account) for a portion of the proceeds. Dividends can then be paid — tax free — to your estate out of the capital dividend account.

Big Picture Benefits: • Your professional corporation receives increased guaranteed cash flow while you’re retired; • Dentist’s (shareholder’s) retirement income is supplemented through the distribution of taxable dividends; • Reduces the capital gains tax on your corporate shares; • Life Insurance proceeds are paid out to the professional corporation, tax-free, on death and directly to the professional corporation; • Enhances the estate values to your heirs and reduces the tax bill. Let’s look at the example of Dr. Jenkins (see chart below). The $13,000 that Dr. Jenkins will receive in income is tax-efficient, as the payments are treated as a combination of return on capital (return of a portion of the original $500,000 investment) and interest. Also, upon Dr. Jenkins’s passing, his Corporation would receive $500,000 of life insurance proceeds. These proceeds are in turn paid out to Dr. Jenkins’s children by way of the Capital Dividend as mentioned earlier. Had Dr. Jenkins simply kept the $500,000 of built-up corporate assets in GIC’s, returning 4% annually, this would generate $20,000 a year of interest, which would be completely subject to tax in his corporation. Also, in order for the corporation to distribute the $500,000 investment to Dr. Jenkins’s beneficiaries upon his passing, this can only be done by way of taxable dividends, which would further reduce the value that is ultimately transferred to Dr. Jenkins’s children. The additional Estate Value preserved for Dr. Jenkins’s children through implementing the Corporate Insured Annuity strategy is significant. Assuming Dr. Jenkins lives to age 91, the Insured Annuity provides for an additional $144,148 of estate value received by Dr. Jenkins’s children, when compared to the status quo; $500,000 kept in GIC’s. DPM Adam Tenaschuk is vice-president, yourCFO Advisory Group, Inc., and yourCFO Wealth Management Inc. The company provides dentists with unique tax minimization and estate maximization strategies. www.yourCFOinc.com

Corporate Insured Annuity Strategy • $500,000 of Universal Life Insurance owned by Dr. Jenkins’s Professional Corporation with annual premium of $22,438 • Corporation uses $500,000 of GIC’s to purchase an annuity which generates $43,401 in annual income • After-tax income is roughly $13,000 per year for life

Dental Practice Management Spring 2012

05/03/12 11:19 AM

Dental Marketplace Contact: Karen Shaw • tel: 416-510-6770 • fax: 416-510-5140 • e-mail: kshaw@oralhealthgroup.com Toll free: CDA 1-800-268-7742 ext 6770 • Toll free: USA 1-800-387-0273 ext. 6770

Professional Services

Alglobe • • • • • •

Construction Company

20 years construction experience Dental office construction and design + cabinet making. Provide turn key operation to dental office. Reliable construction timing, Good following up service after construction. Call: Stanley New dental location and lease negotiation. Tel: (416) 321-3313 Save time, save money. www.alglobe.com

• Industrial, Commercial and Institutional (ICI) contractor • specializing in dental, dental hygiene and medical offices • skilled project management • qualified and experienced sub-trades • interior design and engineering services • projects completed on time and on budget

Computer Sales & Services Dental Computer System Integration IT Solutions for Dental Professionals www.iteksolutions.ca

Wayne Chow (416) 561-2888

Digital Imaging Integration Network Solutions Office Support and Training Security & Telephone Solutions

We take great pride in our final product as well as the process through which it was accomplished to the complete satisfaction of our clients. build@batesmcleod.com 905-802-7901

Lending to the Canadian Healthcare Professional

• Practice Acquisition Financing • Lease Financing • Debt Restructuring • Mortgages and more... B.C. • Paul McFadyen Prairies • Doug Mallett Ontario • Chris Lowry • Steve Wasylyszyn • Colin Ross Maritimes • Susan Redmond

For more information, please contact a local Desante representative.

1.866.276.7642 www.desante.ca 26

Spring 2012 Dental Practice Management

DPM Spr12 p27-33 ClassifiedsAS.indd 26

www.oralhealthgroup.com

05/03/12 10:40 AM

97120

PFEB r o f e s2011 sional Services

ONTER CONSTRUCTION • Specialized in dental office design & construction. • In-house architect and interior designer. • We are qualified code consultants to review all drawings and make your building permit application easy. • Own millwork facilities for best quality of custom built cabinets and time control of your project.

Tel: (905) 793-2344

98114

www.onterconstruction.com

FEB 2011

“My practice is thriving but I want Alglobe income Construction Company for life…” • • • • • •

.A. Broker 0

20 years construction experience Dental office construction and design + cabinet making. Provide turn key operation to dental office. Reliable construction timing, Good following up service after construction. Let’s talk about Call: Stanley New dental location and lease negotiation. how the assets of Tel: (416) 321-3313 Save time, save money. www.alglobe.com your Professional

070439

Corporation can be productively invested in our

APR 08

NTISTS

Practice, Complaint e RCDS. d Dentist m 05) 881-8856

& Solicitor

ses and Sales Contracts atters 416 364 4771 lan@bellnet.ca

Careers

“Income & Growth Model Portfolio””

Michael Birbari, B.A., (Econ)

080702 JUNE 09 Senior Investment Advisor 5420 North Service Rd. Burlington (905) 336-8600 mbirbari@dundeewealth.com www.michaelbirbari.com DWM Securities Inc.

Careers

050202

BRAMPTON, ON DEC 07

Denturist required part-time ROI CAPITAL – FINANCING YOU CAN TRUST for Brampton office. • 100% financing1 E-mail resume to • full disclosure of terms dentalspots@gmail.com • practice purchase, set-up, renovations real-estate, equipment leases Practices & Offices • complimentary review of existing proposals National

Regional LESS OFFICE RESPONSIBILITY —

Bill Alton Ontario & East: Manitoba & West: EXCEPTIONAL OPPORTUNITY (866) 731-6535 Jim Blair Patty Scrasethat is able We are a progressive office in mid-town Toronto (416) 731-6535 (647) 287-5328 to accommodate your existing practice 2-4(604) 619-4699 days per week. All

bill@ethiclease.com james.blair@scotiabank.com pat.scrase@scotiabank.com aspects of practice management looked after. This is an ideal opportunity for someone facing lease termination due to sale and * stress. demolition, or simply wants to practice without additional Our practice offers comprehensive care with a strong preventive ™ Trademark of EthicLease * EthicLease authorized user of mark Subject to credit approval by The Bank of Nova Scotia model and on-site periodontist. Dreaming of an easier 9-5? Consider joining our high profile practice that is quality centered. Serious Inquiries Only: info@aestheticsindentistry.com 1

PROFESSIONAL SERVICES – page 1

DPM Spr12 p27-33 ClassifiedsAS.indd 27

05/03/12 10:41 AM

Dental Marketplace Practices & Offices TORONTO ORTHODONTIC PRACTICE FOR SALE Owner is seeking a purchaser for ortho practice. Current valuation, well trained team, great location with ample free patient parking. Owner is flexible in terms of length to stay in the office post sale. All inquiries are confidential. Please call 1-416-450-8769

VANCOUVER AREA, BC

Well established, successful Periodontal practice for sale. Vancouver area. Gross billings $938,000/yr. Net of $560,000/yr! Solid referral base. Excellent staff trained in periodontal procedures. Beautiful office in great location. Contact Henry at 604-724-1964 or henry@heapsanddoyle.com www.HEAPSandDOYLE.com Over 55 practices for sale across Canada

GEORGETOWN, ON

25 – 40 year lease. Could be terminated any time by the Lessee but not by Lessor. Fully equipped 1,200 sq. ft. dental office. Dental equipment could be leased or bought. For details telephone 905-873-4413 or email piotrk@bell.net.

COMOX AREA, B.C. GP PRACTICE FOR SALE Fantastic GP practice for sale in Comox area of British Columbia. Owner has a successful practice with a large client base, positive new patient flow and up dated facility and technology. Owner will stay on as an associate. Current valuation. All Inquiries are Confidential. Call 416 450 8769

SASKATOON, SK

EDMONTON, AB

Associateships

ETOBICOKE, ON

Orthodontist needed for Etobicoke practice. Please contact Jennifer at 416-231-1100.

EDMONTON, AB

Associate position available in an 8 chair facility in a very busy established family practice in south Edmonton. The practice has solid new patient flow and a fantastic support team making it a great place to enjoy dentistry. The office is equipped with the latest digital diagnostic and treatment technologies and presently has 4 RDA, 2.5 hygienists and 2 dentists. We are seeking a motivated and team-oriented dentist with great communication skills and commitment (must be available to work some Saturdays and some evenings). Please email resume to southsideoffice@shaw.ca.

Spring 2012 Dental Practice Management

DPM Spr12 p27-33 ClassifiedsAS.indd 28

TORONTO – DON MILLS

General practice; 1100 patients; 3 fullyequipped, computerized operatories; digital x-rays; room for expansion; $1M+ on 4 day week . Reply to DPM Box 003 – e-mail: kshaw@oralhealthgroup.com

TIMMINS, ON

Long-term practice in beautiful, boom ing Saskatoon — owner retiring. Extremely busy, hygiene drivengross over 900K on 180 working days. Hygiene is booked 6 weeks in advance. Recently renovated, efficient and wellmanaged. Dentist shares location with two other dentists. Walk in and work as hard as you like. Contact Dr. Don Clements at 306-373-0191, or e-mail: clements@sasktel.net

Beautiful solo, non-assignment general practice in downtown Edmonton for sale. Newer leaseholds. Meets current infection control requirements. Grossing $690K on a four-day week. Principal relocating to the US. Contact henry@heapsanddoyle.com for more information.

OAKVILLE AREA, ON

A serious general dentist buyer looking to buy a dental practice around Oakville, ON and surrounding areas. Tel: 905 487 5473 or e-mail: dentalquality1@yahoo.com

Reasonable purchase price; low stress; good living in a well-established general practice. Lease at market rate and create your “perfect” practice in this affordable community. E-mail: davidh1747@gmail.com

OTTAWA, ON

New practice for sale in a unique one of a kind mall location. 3 ops and lots of new patient walk in. Excellent for startup or moving your practice to it. E-mail: P_T_Y_B@hotmail.com

Associateships 50% – 60% COMPENSATION DENTRIS DENTAL CENTRES

requires associate dentists for clinics in Northern Ontario and Manitoba. • full time and weekly terms available • 50% to 60% compensation rates • free rental accomodations • free use of car • free travel from many major centres across Canada to our clinics • lots of time off given for continuing education, holidays etc. Provide your services where they will be appreciated and generate solid earnings for you. Please phone at 204-623-5842 for more details. Thank you.

SOUTHERN VANCOUVER ISLAND

Ideal opportunity for an Associate for a busy practice in the heart of Cowichan Valley, 45 minutes north of Victoria. Our state of the art practice offers a progressive, modern facility with digital radiographs, Cerec, intra oral cameras. We have a well established patient base with new patient influx to ensure future practice growth. Our Current Associate of 2 years is relocating out of province and we are looking for a permanent replacement. Qualified Applicants must have a minimum of 3 years experience, and be an eager, people friendly individual who would be interested in an eventual transition to part or full ownership. Contact Kathy with resume/inquiries at islandassociate@gmail.com for more information.

www.oralhealthgroup.com

05/03/12 10:43 AM

BAY OF QUINTE AREA — BELLEVILLE/STIRLING

Full time associate required in a well established busy family practice in two locations in the Bay of Quinte area — Belleville/Stirling. Complete range of services provided by our team including three dentists and five hygienists. A good opportunity for professional growth. Full service dental laboratory and oral surgeon in the Belleville clinic. I am looking for an energetic, caring person with strong clinic skills; one who wants to grow those skills through practice s snot ociateships opportunities. Experience would be an asset A but a requirement. EAST OF TORONTO, ON KITCHENER/WATERLOO, ON Please call 613-966-2777 Associate Dentist position available for Seeking Full Time or Part Time Assofax a resume to 613-967-2888. full time or or part time. East of Toronto.

Long term associate leaving. Large group family orientated 090629 SEPT practice. 09 E-mail resumes to: weloveteeth@yahoo.ca SQUAMISH, B.C.

Join an established dentist in a well managed, state-of-the-art family practice. Tremendous growth potential. Very affordable. Initial associateship available. Orthodontist needed asap for For more information, please contact busy office Barrie. Manfred Purtzki, CAin1-888-668-0629 manfred@purtzki.com E-mail resume to

BARRIE, ON

barriedentist@gmail.com

090632

DEC 2010

EXCELLENT ASSOCIATE OPPORTUNITY NEWMARKET, ON ONE HOUR EAST OF TORONTO

Needed: P/Tlooking Associate DDS. Busy dental office for a full or part time associate.Friday No evening weekends Thursday, andoralternate and new graduates welcome. Saturdays. For more information Call call: 416-270-2026 please 289-251-2198. CAMROSE, AB

090633 SEPT 09for busy well Wanted: Associate dentist

established practice in Camrose, Alberta. ASSOCIATE AVAILABLE Camrose is fifty minutes SE of Edmonton. Experienced dentist with with aover 15 Modern up tofemale date facility great dental team. practice,looking for associyrs of general Forwardshort/long resume byterm e-mail to: ate positions in Ontario & Alberta.jvccamrose@hotmail.com. Available from June 1st. Tel: 647-822-3400 / 780-710-0227. E-mail: Shydmd@hotmail.com

ciate with strong clinical and communication skills with option to become a partner in modern 090705 JULYdental 09 practice with emphasis on advanced compreASSOCIATESHIP WANTED hensive dental care. General Email practitioner highly trained applications to: in deep sedation, implant and all aspects of surkwdentalgroup@gmail.com gery. Numerous postgraduate training in full

mouth reconstruction and much more. Looking for 3 day associateship in estabOSHAWA, ON in Oakville lished, busy, high tech practice Progressive Dental Office lookto Brantford Oshawa surrounding areas. ing immediately for general Dentistsedaand If you are referring intravenous Oral Surgeon (Oral Surgeon 2 Fridays a tion periodontal implant oral surgery and advanced C&B, you can dramatically month). increase Pleaserevenue email toin-house. drmint@rogers.com C.V available on request. Reply in confidence to OTTAWA, ON969. ORAL HEALTH, Box An exciting associateship opportunity for compassionate, confident practitioner ded090706 09You will work icated to quality JULY patient care. with an experienced team of dentists and ASSOCIATE – AJAX, ONTARIO specialists in a dynamic environment with General family seeking a partstate-of-art digitalpractice and dental equipment in time associate, with a future opportunity Ottawa. We offer partnership options to our to buy-indoctors. for the right candidate. qualified Hours are Mondays and Fridays 9-5. Please email12-8 resumes to Email resume to Carolyn at associates2020@gmail.com smile@pickeringvillagedental.com

THUNDER BAY, GP DENTIST FULL/PART-TIME 090701 AUG 09 & SPECIALISTS NEEDED FOR ONTARIO DOWNTOWN TORONTO CLINICS 090714

SEPT 09

Family Practices. Experience in Oral Surgery an asset. Mostly days but one evening and some Saturdays are required. Fax resume to (905) 655-4845.

060918D e n tJULY a l M a2010 rketplace ASSOCIATE - DOWNTOWN TORONTO

Busy and well established Dental Clinic preferably seeks semi-retired or near retired, experienced Dentist for Associate ASSOCIATE AVAILABLE position at ourPOSITION downtown offices. Busy general dentistry just a Submit resume by fax topractice 416-429-3317 short drive south of Calgary looking for or e-mail: dolphingenie@rogers.com PT/FT highly motivated dental associate. Future ownership options available. 090704 DEC 09to: Submit resume highriverdentaladmin@telus.net

FULL/PART TIME ASSOCIATES REQUIRED Mon/Tues/Sat in Mississauga. ORILLIA, ON

Wed/Thurs/Fri Cambridge. Part time associate in required 1-2 days Either or both available. per week for opportunities busy general family Please email resume to practice. info@drgajjar.com or fax 905-564-2026. Please forward resume to dental_2010@live.ca

090711

FEB 2011

OAKVILLE, ON

Part-time associate opportunity, leading to full time for the right candidate. Please submit resume to fax: 905-257-6901 or e-mail: info@zajacdental.com CALGARY, 090712 AUGALBERTA 09

Pediatric Dentists 3-4 days/ month in multiple GP practice locations S.E Calgary. CALGARY, AB Paid 50% production. No areceiveF/T daily associate needed for busy, ables. Nofamily overhead! Limitless earning modern practice in Calgary. potential. Let’spatient help kids in dental Established base and pain. excelPlease cdc.smile@gmail.com lent new email patient flow.

Fax: 403-293-8852 or e-mail: ne.dent@gmail.com

090713

SEPT 09

PERIODONTIST – MISSISSAUGA OTTAWA AREA

LOVESICK DENTIST Seeking highly motivated and enthusiastic individual Needed: OMFS, Anesth, Paedo, Periodontal Associateship available MOVING HOME Endo, practice Cosmetic dentist. to welcome into our busy newly renovated in established Mississauga periodonFull-time associate required for busy, Submit resume 416-599-7888 tal practice withis options for complias full time associate. Ourinoffice with to: Sandhu wellaestablished family practice Red is equipped Dental Group looking for or e-mail: hr@toothworks.com mentary ownership. For details conDeer, AB.equipment Candidate must be interested all new including digital x-rays and comfull time dentist for Brockville location in building a long-term business relationtact: pricelessperio@rogers.com puterized charting. 090717 SEPT 09 ship. Excellent SIGNING BONUS and GUARANTEED six-figure income. Our priority is to provide the highest quality of care 090637 ON if you want Apply in confidence to Roxanne at Apply to be:SEPT 09 in a professional and caring environment. OurBRAMPTON, pracspdental@telus.net or Very busy progressive dental ASSOCIATE — CALGARY, AB tice provides all aspects of dental careoffice including GA for an energetic, phone 403-346-9122. is looking Full-time associate wanted to work at Successful, making $200,000 plus and sedation dentistry. dynamic associate•with excellent Sunshine Dental in Sunridge Mall in Calgary. Busy indoor mall based office. Our practice offers an exceptional opportunity for This is an excelrapport skills. Open since 1983. lent opportunity want to be for experienced Doctors or recent graduates as we if you • Commited minimum 2 years Contact Dr. Kuen Chow 403-607-7768 busy from day one. boast a large patient base, excellent income potenor kuenchow@yahoo.com Please fax resume tial, full time hours and no weekend office hours • Hardworking, flexible and passionate 905-799-1137. required. (200K easily achievable). Future partnership or ownership options available. Graduates of international program Thunder Bay is Ontario’s best kept secret for having Oral Health Classified Ads ASSOCIATESHIPS – page 61 welcome all the amenities of a larger city yet with all aspects of outdoor sports and activities right in your backyard. If you feel you would like to join our highly skilled Email: angie@sandhudental.ca team please contact: visit: www.dentistryatbrockville.ca Dr. Doug Mason drmason@shaw.ca 807-683-5222 or fax 807-683-6812

www.oralhealthgroup.com

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Dental Practice Management Spring 2012

05/03/12 10:44 AM

ALBERTA, WESTLOCK

Dental Marketplace MEDICINE HAT, AB

Full time associate position available for a new or recent graduate. Seeking a friendly, compassionate individual with great communication skills. Busy and well established family practice located in a booming community. The successful candidate can look forward to a booked, stable schedule and will receive above average compensation (42%). Please email CV to gentledent@shaw.ca attention Kevin, Office Manager.

GREAT OPPORTUNITY IN HAMILTON, ON.

Our well-established large group practice in Hamilton (www.downtowndentalofhamilton.com) is looking for a candidate who is enthusiastic, selfmotivated, dedicated, has good communication skills and a positive attitude to work part time or full time hours (up to 37 hours/week). You will be able to perform the full range of services, within your comfort level. Experienced or new grads welcome. Experience in ortho, endo and oral surgery an asset. Please e-mail resumes in confidence to: smile@lamdental.com

ASSOCIATE — EAST GTA East GTA practice seeking to compliment our team with a new Associate. Our facility is open 7 days a week providing dentistry to our regular patient base along with the emergency need for some of the community. We need someone for Sundays to handle our many emergencies. It is a very productive day. Other days may be available. Forward to DPM Box 004 — e-mail: kshaw@oralhealthgroup.com

MUSKOKA, ON

Full time associate position is available for a well established office in Muskoka. Computerized with digital xrays. Excellent compensation, with future buy in opportunity. No evenings. Guaranteed production. Send resume to connect_dental@yahoo.ca Fax 613-476-2351.

ASSOCIATE WANTED N.E. ONTARIO

Large, busy, hi-tech practice located in north-eastern Ontario — 45 min. from Montreal, 1 hour from Ottawa, looking to add an associate dentist, part time, eventually full time possible. Excellent opportunity for a long term career. Please forward CV by e-mail to directdentalgroup@gmail.com

busy, well established family practice. Our practice offers all aspects of family dentistry including I-V sedation, oral sedation and implants. We will be moving into a brand new office soon in a high traffic area. If you are 060327

trustworthy, friendly and JULY 09 committed to excellence please CALGARY, contact Christa at ALBERTA 780-539-6883 or Associate required for progressive, email resume to drroy04@telus.net

dynamic dental practice located in beautiful Calgary, Alberta. Please e-mail CV to horkoffp@telus.net or fax resume to 403-276-3664

051029

090335

FEB 2011

FT/PT ASSOCIATES

FT/PT Associates required for very busy offices in Mississauga, Barrie and Scarborough. Please email: Dentaldreams@live.com. Please specify which location you are applying for.

090325

JULY 09 OTTAWA, ON

Denture clinic seeking dentist to ASSOCIATE REQUIRED assume workload from current denAre you having enough fun at work? NORTH OF TORONTO With the core values of Health, Growth & JOY, tist transitioning out of practice. Excellent part-time associate Sierra is expanding and accepting applicationsClinic has been in business for over op portunity available immedifor Pediatric Dentists & General Practitioners in25 years in the Ottawa area. Great atelyCalgary, for a Alberta. busy, well established, opportunity to start taking patients respected family practice. Unique right away. New graduates welcome. oppor tunity for a self-motivated, Call 613-749-4055 Why Calgary?who performs all caring individual or e-mail: samlima10@aol.com This beautiful city sees more days of sunshine than aspects of dentistry. Conveniently any other major Canadian city. Home to 1.3 million located 45 minutes north of Toronto. people, Calgary is diverse and community-minded. Please reply in confidence to It is also the mecca of business & financial growth fax: (905) 722-8271 or with the strongest economy in the entire country. e-mail: drrbross@bellnet.ca

Why Sierra Dental?

Because you deserve to feel joy at work! Sierra

Oral believes Health Classified in cultivatingAds and sharing positive energy

ASSOCI

and strives for a joy-filled environment for all staff & patients. If you are clinically strong, high energy, and self-starting, we look forward to meeting you. With over 12,000 active patients and a tremendously successful internal referral program we are excited to welcome the right doctor. Sierra also provides a unique practice ownership program. If you are passionate, clinically committed and seeking happiness in your work environment, send resume & cover letter to lavonne.keal@sierracentre.com

Spring 2012 Dental Practice Management

DPM Spr12 p27-33 ClassifiedsAS.indd 30

and weekends required. Please send CV to: riverwaydent E-mail resume: dentalbox32@gmail.com

WINTER 09

4.94"x4.84" Sierra Ad.indd 2

OTTAWA AREA

A full-time associate position is available in one Practices are located in very busy retail l of Canada’s most successful Dental Implant Paperless Offices. If you are energetic want to grow professionally, please con Centers in early Spring 2009. Our state-ofthe-art, computerized facility with CT-scan Dr. Raja Sandhu, BDS, D CEO - SANDHU DENTAL G is located 45 minutes north of Edmonton in a E-mail: rsandhu@sandhuden beautiful Ranching Community ideal for famiFax: 613.258.5276 www.sandh lies. Patients come from across Canada to this NEW GRADUATES WELCO unique Dental Facility. Become a part of our NEWMARKET, ON GREAT OPPORTUNITY! ongoing, fun and young Busy progressive dentalhighly office isqualified lookOntario Dental – Midland: Small town charm ing for a P/T associate with F/T potential, on Georgian Bay, ideal for outdoor Team. Assume a very busy full-service general, 090336 SPRING 09 Must be self motivated and caring. enthusiasts. Currently seeking partcosmeticEmail dental practice with extremely high resume to time associate with potentialASSOCIATE for fullOPPORTUNITY drbriancroppo@rogers.com earnings and a 50% split. Be mentored the time andby possibility of future ownerCOMOX VALLEY ON VANCOUVE ship. Practice of looking generalfor an associate dentist Senior Dentist whose practice is limited exclu-all aspects We are dentistry, includinga sedation and permanent, full-time position, 3-4 day BRAMPTON, ON ASSOCIATE REQUIRED sively to Implantology. implantology in a well-established, Associate wanted for well established Our office has an established patien modernly Please byleading faxingintoCV to:equipped office. practice, startingreply part time full or resume patients currently being serviced by jus time with opportunity for shared ownerInterested applicants The Implant Smile Center, haveplease a brandfax new facility with all new e ship. Several years experience preferred. resumes to 705-527-7775, or email: x-rays and electronic charting. Our p Please contact Christine at(Attn: Anita), 1-780-349-2626 or allison@lifestylesmidland.com based, offering comprehensive care w 905-457-2222 and to drleigh@telus.net. e-mail: email reception@addp.ca ventive model. The Comox Valley is the recreation c Phone inquiries: 1-888-877-0737 (toll free). NW BRAMPTON,offering ON a mild climate and afford Websites: www.albertadentalimplants.com GRANDE PRAIRIE, ALBERTA ASSOCIATE WANTED www.riverwaydental.co www.implantsmilecenter.com Family Practice, some evenings www.discovercomoxvalley A full time&associate needed for our

11-11-20 8:38 PM

www.oralhealthgroup.com

05/03/12 10:44 AM

Dental Marketplace

ASSOCIATE WANTED IN NORTH TORONTO Part time associate position available in one of the GTA’s favourite practices. As our newest team member, you should be proficient in oral surgery, endo and Invisalign and preferably Dawson or Pankey trained. You should love working on both adults and kids, and be skilled in high-end dentistry. Being able to work 3 days a week plus one Saturday a month will make you a welcome addition. E-mail: drabbott@abbottdental.com

HAMILTON CAREER OPPORTUNITY Associate dentist required for busy, established Hamilton private practice. This permanent part-time position consists of evenings with alternate Fridays & Saturdays and with the opportunity to increase hours if desired. Please fax to 905-544-6167 or e-mail: hamiltondentistry@gmail.com

EDMONTON, AB ASSOCIATE WANTED

Caring, skilled associate needed in progressive, Sedation/General Practice, with future partnership opportunity. Daytime practice hrs. with flexible options for associate. New graduates and experienced dentists with strong clinical and communication skills may email: sleep@magathan.com fax 780-482-4889.

THUNDER BAY, ON

Full Time Associate Needed Scott Family Dental seeks full time associate for their busy general practice, open since 1980. Our clinic includes 5 computerized operatories, digital intraoral as well as pan radiography, and an enthusiastic and efficient staff. An option to purchase the practice and building may be available to an interested individual. Resumes may be faxed to (807) 345-8581. Any questions may be answered by calling Dr. Brian Scott at (807) 345-6331.

www.broadwaydental.ca

BROADWAY DENTAL ASSOCIATES • Experience the Medicine Hat advantage. • Protect your career from gridlock. • You are interested in predictable community living. • How do you value family time? • Lowest tax and utility rates in the province. • Children walk to nearby schools. • Highest grossing private practice in Southeastern Alberta. • Enjoy all the technological advances in today’s dentistry. • Achieving excellence with our experienced team is assured. • You are interested in above average compensation. • Check out our website, contact Dr. Greg Bradley. • Home of the Medicine Hat Tigers, the team has won two Memorial Cups, five WHL Championships and seven Division Titles. 101 - 7 Strachan Bay S.E. • Medicine Hat, Alberta • T1B 4Y2 Ph: (403) 548-7000 Fax (403) 548-7111 Toll Free 1-888-607-6453

BARRIE/BRADFORD/ NEWMARKET, ONTARIO Family run dental offices seeking an ethical, motivated and caring associate for a well established, modern facility, family practice! Part time to start with transition to full time for the right candidate. We’re focused on superior patient service and client care. Must be available for some evenings and Saturdays. If you are trustworthy, friendly and committed to excellence with at least 1 year of experience, please apply with confidence to: bbashi@yahoo.com or fax 705-719-2714.

MEDICINE HAT, ALBERTA Well-established, busy Family Dental Practice requires a full-time Associate. We have a friendly team providing comprehensive and progressive treatment to a very large patient base. CE Subsidized. New grads are welcome to apply. Please submit resumes by email to medhatdental@gmail.com

LETHBRIDGE, AB Integrity Dental is an established and well known 7 chair dental practice operating within one of the most uniquely designed dental buildings in Alberta. We are located in the heart of downtown Lethbridge and are currently looking for a skilled, caring and dedicated Dental Associate wanting to commit to becoming a future partner. You will be surrounded by an extremely qualified dental team and a highly respected and experienced dentist who is willing to mentor. We have every system in place for your success and to be busy working 5 days a week. We invite you to visit our website at www.integritydental.com and experience what we are about. Please contact Dr. Harold Elke at 1-855-320-0033 for information regarding this exciting opportunity.

www.broadwaydental.ca

www.oralhealthgroup.com

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Dental Practice Management Spring 2012

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Dental Marketplace

PEDODONTIST | ENDODONTIST | PERIODONTIST | ORTHODONTIST Multi-disciplinary practice in Calgary with mulitiple locations throughout the city. Beautiful new facilities, built as multi-disciplinary practices to suit all specialty fields of dentistry. Currently have 2 Orthodontists and an Oral Surgeon. Seeking a Pedodontist, Endodontist, Periodontist and Orthodontist to join our dynamic team. Thriving practice with huge potential. Private operatories and flexible hours. All administration provided by an exceptional, qualified staff. On-call marketing team to handle all of your practice needs. Generous associate package available, or buy in option. Open to discussing all possible options. Please contact: admin@calgarydentalspecialists.com for further details.

EDMONTON, AB

Full-time associate required for busy hitech Edmonton family practice. Candidate must have excellent communication skills, must be amicable with patients and team and must be committed to continuing education. Great earning potential. New graduates welcome. Please send resume to: eguren@shaw.ca

PARIS, ON We are looking to add another dentist to our team! P/t position to start with full time potential. One Saturday a month. Oral surgery and Endo skills a must. IF interested please email to dentalassociate2012@gmail.com

BRITISH COLUMBIA — BURNS LAKE

Full-time associate needed immediately for established, busy family practice with high income potential. The Burns Lake clinic provides full time hygienists, chair-sides, high tech equipment, Cerec and friendly, hard working staff. Contact Curtis at: 801-376-0976 or fax resumes to: 250-785-0625 NEWMARKET, ON ASSOCIATE OPPORTUNITY

Associate wanted for practice in Newmarket, ON. Minimum 3 years experience required. Please send your resume to resumes@dawsondental.ca or fax it to 1.877.482.4320.

NIAGARA REGION, ON

Associate required for a busy family orientated, progressive practice in Thorold. All aspects of dentistry. Excellent opportunity to work with a great team in a wonderful atmosphere. Please email a resume to: thoroldassociate@gmail.com

NEW GLASGOW, NS

Looking for a full time dental associate in a busy mall practice to take over existing practice.The practice currently has 4 dentists and 4 hygienists who work as part of a great team. Practice is located in a rural setting close to the ocean and only 11⁄2 hours drive to Halifax. Partnership potentially available to the right candidate. Practice offers all aspects of modern dentistry including orthodontics, TMD and restoration of implants. Please contact us through email: highlanddentalcentre@ns.aliantzinc.ca or by phone: 902-752-0224.

FULL TIME ASSOCIATE — HAILEYBURY, ON Superior compensation package (20k25K per month range) while being mentored by incumbent Doctor with 40 years experience. Work, live and raise a family amidst the spectacular natural beauty of Temiskaming Shores. A bright modern, cheerful, fully computerized practice. New graduates welcome. Email resume to firstline_dental@hotmail.ca or fax 1-613-595-0367.

ASSOCIATE WANTED – ONTARIO The Smile Clinics is seeking a F/P-time associate with experience. Lots of growth potential. Send resumes to thesmileclinics@gmail.com

WHITEHORSE, YUKON

Whitehorse Dental Clinic is looking for a motivated associate for a full time position at our very busy practice. New graduates welcome. Please phone us at (867) 667-4486, fax us at (867) 667-4488, or email whitehorsedental@northwestel.net.

BRAMPTON, ON

Part-time associate required for Brampton office. Alternating Saturdays, and opportunity for additional weekdays. Every Saturday starting April 2012. E-mail resume to: dentalspots@gmail.com

NORTHERN ALBERTA Associate Required in Nor thern Alberta. Principal Dentist returning to Graduate School. Principal Dentist’s Production (Does not include Hygiene or Other Associates in the Practice) was $2.3 million over the last 12 months. Sedation and Surgery are a large component of the Principal’s practice. Very well suited to someone who has completed a GPR or has several years experience. Looking for a long term relationship. Reply to northabdentist@gmail.com

Spring 2012 Dental Practice Management

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ASSOCIATE — TRENTON, ONTARIO

Dr. Steven Bongard and Associates at West End Dental Centre in Trenton, Ontario are looking for a caring, compassionate dentist with strong communication and clinical skills to join our busy, progressive practice. This full-time position is an excellent career opportunity for a dedicated dentist with excellent income potential and the potential for future partnership. We offer the knowledge and experience of our doctors along with the support of a friendly and well-trained staff. The office is located 1 hour east of Oshawa on the beautiful Bay of Quinte. Please e-mail your CV to westenddental@bellnet.ca or fax 613-392-3783, Att’n: Diane Shalai, Practice Manager

FT/PT ASSOCIATES — ONTARIO Associates required for busy, growing offices in Barrie, Schomberg and Woodbridge. Please email: drpenning@barriesmiles.ca Specify days and location(s) and review website to understand office approach.

TORONTO, ON

Part-time: Orthodontist, Periodontist and General Dentists are needed for a rapidly expanding family practice in Toronto. Please fax your resumes to (416)-538-8422, or email to davidkourosh@hotmail.com.

www.oralhealthgroup.com

05/03/12 10:45 AM

Dental Marketplace DANFORTH/PAPE ASSOCIATE REQUIRED

THOROLD, ON

Busy, progressive, dental practice. 2yrs exp. preferred. Long term dental associate. Wednesdays 8-8, Mondays or Fridays 8-12 Alternate Sats. 8:30-4:00pm Please send C.V. to dds.resumes11@gmail.com

Part-time/Full-time associate required for busy General Practice. Existing associate base has a steady new patient flow. The office is in a modern facility and is complimented by excellent staff. E-mail: malettadental@cogeco.net

GRANDE PRAIRIE, AB

SCARBOROUGH (VP & FINCH) ASSOCIATE REQUIRED

Associate required in Grande Prairie, Alberta. Non assignment practice. Great team to work with. Experience would be an asset. To note – Grande Prairie is serviced by West Jet and Air Canada. Reply to janjld@telus.net LLOYDMINSTER, AB Full-time, quality minded, detail and patientoriented Associate required for busy practice. State-of-the-art – digital, offering implants and ortho. Well established, growing practice. Paid on PRODUCTION! New grads welcome. Please email: azhrdental@gmail.com.

GUELPH, ON

P/T associate, south end of Guelph. Molar endo required. E-mail: Karl@archdental.ca

For busy well established family practice. Mandarin speaking an asset. Please fax or email resume to: 416-492-5086 or af71@sympatico.ca

NORTH BAY, ON FLEXIBLE ASSOCIATE POSITION

Full-time or part-time. Flexible terms. Pleasant owner and staff will welcome you to North Bay, Ontario. Easy drive to Toronto or Ottawa. Call us at 705-472-1771 or e-mail: faith.dentistry@gmail.com

STOUFFVILLE, ONTARIO Part time associate required. Large busy general practice. Please send resume to parkdrivedental@yahoo.com

SUTTON, ON

Part-time associate required as soon as possible for a busy office. E-mail: drrbross@bellnet.ca or fax: 905-722-8271

DOVE DENTAL CENTRES London-based group practice is looking for an orthodontic associate and general dentist associates for modern, progressive, busy clinics in and around the London area. Please send CV to hrm@ody.ca

MID-TOWN TORONTO, ON Associate wanted for an established, high tech, busy, modern, Mid Town Toronto practice. Individual must be experienced, energetic, compassionate, and driven by quality and a team player. Looking for Part Time/Full Time. Friday & Saturdays a Must. Guaranteed Salary. Please forward CV @ info@dentistryinmotion.com Where dentistry is not a profession but a passion.

Equipment FOR SALE

E4D CAD/CAM System with Ivoclar Oven. Price: $80,000 (plus shipping). Additional supplies valued at $3500 included in purchase price. Photos available. E-mail: dentalofficek@gmail.com

DENTAL MARKETPLACE HELP

A d v e r t i s e r ’s I n d e x

ABELSoft Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Crest Oral-B, P&G. . . . . . . . . . . . . . . . . . . . . . . . IFC Henry Schein. . . . . . . . . . . . . . . . . . . . . . . . . 34-35 Maxim Software . . . . . . . . . . . . . . . . . . . . . . 18-19 Philips Oral Healthcare . . . . . . . . . . . . . . . . . . . OBC ROI Corporation. . . . . . . . . . . . . . . . . . . . . . . . . 12 TD Canada Trust . . . . . . . . . . . . . . . . . . . . . . . . . . 4

YOUR ADVISOR IS IN KAREN SHAW TEL:4l6-5l0-6770 FAX:4l6-5l0-5l40 E-MAIL: kshaw@oralhealthgroup.com TOLL FREE CDN: l-800-268-7742 ext 6770 TOLL FREE USA: l-800-387-0273 ext 6770 WEBSITE: www.oralhealthgroup.com with apologies to charles schulz

www.oralhealthgroup.com

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Dental Practice Management Spring 2012

05/03/12 10:46 AM

ADVERTORIAL

The Effects of New Technology on Dental Office Design Effective office design can make a good impression when fostering patient relationships and confidence in oral healthcare services and abilities. Efficient utilization of space, equipment, and design also reduces stress for the dental team, while increased comfort and flow improves patient care and increases productivity.

The Art and Science of Dental Office Design The dental profession is undergoing a face lift with new dental technologies improving oral healthcare treatment planning. The effects of technology and equipment on dental office design are evident in the reduced need for space and storage, and in the specialized configurations designed to accommodate new technologies. Advancements of computers, digital diagnostic technologies, lasers and in-office CAD/CAM systems require consideration of operatory configuration and function. Treatment and consultation rooms now often include computer equipment for doctors and patients to view digital images while dental practice management software reduces paperwork and eliminates the need for space to store paper files. Digital diagnostic technologies, including intraoral x-rays, panoramic x-rays, and digital x-ray sensors reduce radiation exposure and produce an exceptional visual record that can be stored on a computer are an integral part of todayâ&#x20AC;&#x2122;s office design. Digital images provide fast and easy access to visual information that educates patients regarding procedures while eliminating the need for a special room and equipment to develop film. Lasers now provide more choices for clinical treatment to patients while providing greater

DPM Spr12 p34-35 HenrySchein AD.indd 34

accuracy and reducing pain, recovery time, and cost. Todayâ&#x20AC;&#x2122;s dental operatories often include cabinetry to conveniently house or easily locate these technologies. Finally in-office CAD/CAM technology benefits include reduced patient wait times and follow-up appointments for dentists - who often have an operatory dedicated to these procedures. Overall, todayâ&#x20AC;&#x2122;s state-of-the-art dental office designs include open and spacious reception areas with ample seating, window views, a userfriendly, designated play area for children and teens, and patient education and marketing monitors interspersed throughout. Hallways are designed with curves and rounded edges to create a calm and inviting environment, and windows in the operatories provide ample natural light. A common sterilization room, removed from patient traffic flow, is incorporated for easy access from all treatment rooms, along with separate entrances for access to staff lounges. Storage areas are designed to facilitate an organized and clutter free work space.

Conclusion Dental professionals are looking forward when considering office design, space and function. With advancements in dental technology has come a shift in the design and focus of the dental office. Considering or reconsidering office design reflects a renewed commitment to the dental profession and patients. By providing a bright, open and inviting environment with upto-date, state-of-the-art technology, dentists are establishing an image that they take their practice-and their patients-seriously.

05/03/12 11:19 AM

I want CUSTOM OFFICE DESIGN and INTEGRATED DIGITAL technology a partner who can build a

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