Securtity Products and Technology News November December 2016 by Annex Business Media

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Newsmakers in 2016

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2016 INDUCTEES

2016-11-10

Home automation stories and new Canadian branch openings among this year’s most read articles on www.sptnews.ca p. 7

Integrator of the Year gala highlights 2016 winner Houle Electric celebrates at Toronto award presentation p. 14

Understanding the industrial IoT How physical security equipment fits into critical infrastructure applications and why there’s no margin for error p. 22

p. 24

SP&T News names five new members to our annual Security Hall of Fame V.20 I.8 NOVEMBER/DECEMBER 2016 • SPTNEWS.CA

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B Series Control Panels are now approved as ULC-S559 Fire Alarm Signal Communicators Learn more about B Series at www.boschsecurity.us

Product Previews

The latest in security technology

p. 25

Speco has released an exciting new update for their robust SecureGuardÂŽ Video Management Software that features multiple new additions that not only provide users with an extra level of security, but also makes the software more convenient and accessible than ever.

Contents November/December 2016

www.sptnews.ca

Departments 4 Editor’s Letter 6 Line Card

• CANASA divides duties after Terrence departure • Monitronics now MONI • Newsmakers in 2016 • European analytics firm sets up in Toronto • Caliber touts cell-based surveillance service

Cover Story

30 Archive

18 Hall of Fame 2016

This year SP&T News lauds five more security professionals for their dedication to the security industry and volunteer efforts

By Linda Johnson

PSIM promises

Columns 22 Securing the gateways

Critical infrastructure presents unique challenges when installing security equipment. Protection of these facilities is paramount, leaving no room for error

10 CANASA Update

By Tom Le

So you want to grow by acquisition By Victor Harding

visit www.sptnews.ca/video Please visit our video library for interviews, product information, thought leadership and regular updates from trade shows across North America.

CANASA continues to move forward By Steve Basnett, Danielle Paquin and Stéphanie Roy

16 Lessons Learned 17 Camera Corner

Managing system health By Colin Bodbyl

The nexTouch product from Yale is a wireless keypad access lock designed to meet most small business applications, both interior and exterior. The lock can be paired with a ZigBee or Z-Wave system for integration into new and existing alarm and automation platforms.

Version 3 of the S2 Magic Monitor video display and digital signage solution enables security, safety and informational content to be displayed anywhere throughout the enterprise.

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@SecurityEd • November/December 2016

EDITOR’S LETTER

By Neil Sutton Your Partner in Securing Canada

When hacks hit home Why the Oct. 21 DDOS attack was more than just a wake-up call

Security Products & Technology News is published 8 times in 2016 by Annex Business Media. Its primary purpose is to serve as an information resource to installers, resellers and integrators working within the security and/or related industries. Editorial information is reported in a concise, accurate and unbiased manner on security products, systems and services, as well as on product areas related to the security industry.

Group Publisher, Paul Grossinger pgrossinger@annexweb.com

o this is what we’re facing: IP devices are exploitable and could be used to stage a major cyber-attack. In fact, they already have. On Oct. 21, numerous popular social sites, like Pinterest and Twitter, experienced major downtime. The problem was traced to a distributed denial of service (DDOS) attack that caused Dyn, a domain name service provider, to essentially shut down, taking down the sites it serves with it. There’s still a lot to learn about the incident, but it’s widely understood that a very large number of IoT devices were compromised and then used to stage the attack. IoT, or the Internet of Things, is often used in conjunction with other buzzworthy phrases, like “lifestyle security,” by companies that would like to see everyone control their thermostats and webcams with their smart phones. The trouble is, without the adequate network protections, the smart devices in your home can be recruited to basically do the opposite of what they were intended to do: keep people safe and provide peace of mind. Noted security expert and blogger Bruce Schneier wrote in an article for the Washington Post that “neither the seller nor the buyer of those devices cares about fixing the vulnerability” because it apparently does no permanent harm to the device to the point that you wouldn’t be able to tell it had been used in the attack. Schneier goes on to say that it’s likely government will have to step in and mandate minimum levels of cyber security for devices that are connected to the Internet. Of course, it’s no simple matter to enact standards,

and Schneier acknowledges how difficult it can be to regulate the borderless Internet, but in his words, “I believe there is no choice.” I recently spoke to Ed Dubrovsky, head of security for OnX Enterprise Solutions, for an article in SP&T News’ sister publication Canadian Security (read the Nov/ Dec Salary Survey issue for more) and I asked for his opinion on the Dyn attack. This is what he said: “Businesses are starting to ask questions. They’re starting to say, ‘How secure is this device that you’re putting on my network?’ Now we’re turning physical devices into potential gateways for the bad guys to come in through and exploit other potentially more critical assets.” This affects more than just thermostats and baby monitors. It’s long been known that enterprise surveillance and security tools can be just as vulnerable to attack and we’re only just now starting to realize how easy it can be. To be fair, there are security manufacturers who have taken significant steps to safeguard their equipment against these types of attacks, and they are to be commended, but I suspect there are many, many more that haven’t. All it would take is for one vendor to be identified as an unwitting contributor to a major hack and their reputation may never fully recover. I’m sure Bruce Schneier is right: legislated minimum requirements are probably not only necessary but inevitable, but it would be nice to see the security industry be a lot more proactive before we get to that stage.

“This affects more than just thermostats and baby monitors.”

@SecurityEd

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Publisher, Peter Young pyoung@annexweb.com National Account Manager, Jennifer Dyer jdyer@annexweb.com Editor, Neil Sutton nsutton@annexweb.com Online Editor, Cindy Macdonald Art Director, Graham Jeffrey gjeffrey@annexweb.com Account Coordinator,Trish Ramsay tramsay@annexweb.com Circulation Manager, Barb Adelt badelt@annexbizmedia.com Director of Soul/COO, Sue Fredericks

EDITORIAL ADVISORY BOARD Carlo Di Leo, Double Vision Group Colin Doe, Veridin Systems Canada Anna Duplicki, Lanvac Travis Firth, Tyco Security Products Mike Jagger, Provident Security Carl Jorgensen, Titan Products Group Bob Moore, Axis Communications Tom Richards, Lionsafe Security Paul Swan, Tri-Ed Distribution Josh Weidman, Medeco Head Office: 222 Edward Street Aurora, Ont. L4G 1W6 Canada T: 905-727-0077 F: 905-727-0017 PUBLICATION MAIL AGREEMENT #40065710 Printed in Canada ISSN 1482-3217 CIRCULATION e-mail: asingh@annexbizmedia.com Tel: 416-510-5189 Fax: 416-510-5170 Mail: 80 Valleybrook Drive, Toronto, ON M3B 2S9 SUBSCRIPTION RATES: Canada: $40.95 + HST/yr, USA: $71.95/yr and International: $82.00/yr Published 8 times a year Occasionally, SP&T News will mail information on behalf of industry-related groups whose products and services we believe may be of interest to you. If you prefer not to receive this information, please contact our circulation department in any of the four ways listed above. Annex Privacy Officer privacy@annexbizmedia.com Tel: 800-668-2374

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CANASA divides duties after Terrence departure

McMullen said the organization is grateful eather Terrence has stepped down from her role as the Canadian Security for Terrence’s contribution to CANASA during her time there. Association’s executive director after “As I’ve communicated to our membership, less than a year, citing personal reasons for her departure. CANASA members were notified on we’re obviously appreciative of the efforts she has made during her time with us and Oct. 7. we wish her all the best.” CANASA first announced Just prior to Terrence’s official start Terrence’s appointment in November date with CANASA, she told SP&T of last year and her official start date News that she planned to execute a was Jan. 4, 2016. Terrence came to four-part strategy: clarify goals for the CANASA after more than 13 years at organization, empower its employees the Toronto-based Financial Planning and volunteers to act on those goals, Standards Council. Her last role there provide them the flexibility to pursue was as vice-president of operations. Heather Terrence objectives and achieve financial stabilTerrence replaced JF Champagne who ity as an organization. left the organization to take on a senior role with McMullen said it’s too soon to assess an Ottawa-based automotive association. Terrence’s legacy, but “I can tell you that she According to CANASA’s national president Richard McMullen, in the short term Terrence’s moved quickly and addressed a lot of opportuniduties will be met by three CANASA directors ties for improving CANASA and we’ll move forward with a lot of strategic imperatives that were until a replacement can be found: Danielle Paquin, Directrice régionale, Steve Basnett, worked out through the [national] board as well.” He added that Terrence had a positive impact director of trade shows, and Stéphanie Roy, director of marketing, communications and through outreach efforts, particularly in working membership (read their latest CANASA Update with Authorities Having Jurisdiction (AHJs) and other security associations. column on p. 10 for more information).

CANASA held a national board meeting on Oct. 18, the eve of the organization’s largest regional conference, Security Canada Central, held in Toronto. Following that meeting, McMullen stated in an email to SP&T, “The board is focusing on moving forward with the initiatives that Heather was actively working on. CANASA staff understand these initiatives and I am confident that they will advance these during this transition period.” He added that CANASA was also developing its relationships with its affinity partners, describing them as “important value adds for our membership.” Several such partners exhibited during the SCC conference, including American Express and APRI Insurance Services. McMullen also highlighted the number of association partners with a booth presence at the show: The Toronto chapter of ASIS International, Building Industry Consulting Services International (BICSI), the Canadian Fire Alarm Association (CFAA) and the Association Of Ontario Locksmiths (TAOL). “These are a few examples of our ongoing commitment to keep moving forward,” said McMullen. — Neil Sutton

Monitronics now MONI

.S. alarm monitoring firm Monitronics has undergone a transformation, abbreviating its name to MONI in the hopes of creating greater brand awareness and more visibility for its dealers. Monitronics, a subsidiary of Ascent Capital Group, has ostensibly operated in the shadows up till now. That changed with the advent of MONI, says Bruce Mungiguerra, senior vice-president of operations. “We’ve kind of positioned ourselves as the ‘secret sauce’ behind our dealers and behind their independent brands for 22 years,” says Mungiguerra. “Now what we’re focused on is how we help support their brand by putting greater

SP&T News • www.sptnews.ca

emphasis on our brand.” The company operates two

central monitoring stations in the U.S. and supports a network of about 600 dealers. In Canada, it currently has only about a dozen dealers, but Mungiguerra says there is definitely growth potential here. In the last six months alone, Monitronics (now MONI) has

added about six new dealers in Canada, effectively doubling its presence here. Its largest patch is in Alberta (Edmonton-based Liberty Security is a substantial partner) but “we don’t really have many limitations where somebody can or can’t sell in Canada,” explains Mungiguerra. “If we find the right partner, we are more than happy to extend the opportunity to add a market.” Russell Keddie, owner and managing partner and Liberty, says the recent name change makes sense for the company. “It will take a while for MONI to embed itself in all their dealers and sales channels, “but I think it was probably time for a change,” he says. “Maybe it’s time for a

change, as the industry changes as well,” adds Keddie, referring to the transformation in home security systems that has been fuelled by the massive growth in smart phone adoption. MONI is also putting more emphasis on its smart home and IoT offerings. In recent months, it has rolled out doorbell cameras, smart garage door controllers and thermostat products. The smart home focus should also help dealers reach a broader customer base. “We’re looking for some new, innovative products that we can put in the hands of our dealers to help them from a sales perspective and help us from a brand perspective,” says Mungiguerra. — Neil Sutton

Newsmakers in 2016

he year started off with a major merger announcement from Tyco and Johnson Controls and was soon followed by the acquisition of ADT by the owner of Protection 1, Apollo Global Management. But it was often the homegrown stories that sparked the interest of SP&T News readers online. Here are 10 of the most read stories on www.sptnews.ca in 2016 (January through October). Home automation stories also featured heavily in reading habits this year. Subscribe to a regular weekly SP&T News feed by visiting the subscription centre on the www. sptnews.ca homepage.

Security hockey classic raises $19,000 for kids The first annual Mission 500 security industry hockey classic, held Feb. 18 in Toronto, raised more than $19,000 to benefit children in need. Publication date: February 20, 2016 G4S Canada and UCIT provide remote concierge The strategic alliance will deliver remote audio and video concierge services to residential properties throughout Canada.

The agreement covers the provision and service of video and audio monitoring and building management solutions. Publication date: March 22, 2016 Stanley acquires Quebec-based Le Groupe Intégral Stanley Security Solutions Canada announced it has acquired Le Groupe Intégral. The St-Laurent, Que.-based company specializes in the sale and service of security systems and also offers remote monitoring for both residen-

tial and commercial customers. Publication date: July 15, 2016 G4S Secure Integration opens Toronto office G4S Canada recently held an official opening for its latest Toronto office — a facility that houses its Secure Integration division. G4S Canada relaunched its integration business earlier this year under the Secure Integration banner. Publication date: May 2, 2016

AlarmForce and Matlin settle lawsuit Joel Matlin and AlarmForce reached a settlement in Matlin’s $11.3-million wrongful dismissal lawsuit. Publication date: March 20, 2016 DSC offers smart home kits to builders DSC has launched a new program geared towards home builders and developers looking to deliver smart home security and technology to homeowners. Publication date: May 31, 2016

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Canadian Axis Experience Centre officially open Located in Mississauga, Ont., the centre offers a 32-seat training centre, an engineering and technology lab, demo areas for market-specific surveillance and security requirements, and more than 100 Axis cameras and related products. Publication date: July 16, 2016 DragonFly offers hybrid DIY home security model Honeywell is launching a new DIY hybrid service called DragonFly at ISC West to harvest the Millennials market that has previously resisted paying for a monitored home security solution. Publication date: April 6, 2016 Industry mourns Bert O’Grady Bert O’Grady passed away April 21. He was 74. O’Grady was advisor to the president at LANVAC as well as a long-standing and valued contributor to the professional security community. Publication date: April 22, 2016

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Convergint officially opens Toronto office Convergint Technologies invited partners to help the company celebrate the official opening of its new office location in Toronto. The event included food and beverages, a trade show featuring innovations from technology partners and a door prize drawing. Publication date: February 22, 2016

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LINE CARD Applications Minnesota School District improves surveillance Becker Public School District in Minneapolis, Minn., has upgraded its security systems to protect students,

staff and facilities. The decision to update its equipment was made following the Sandy Hook shooting tragedy in December 2012. “We were really looking to expand our camera system following Sandy Hook,” said Sumre Robinson, network manager for Becker Public Schools. “It wasn’t necessarily to increase the numbers of cameras, but to eventually be able to provide access to the cameras to police in an emergency situation.” Security & Sound, a local integrator, was tasked with the update, and several Hikvision products were selected, including PTZ cameras. The company proposed a multi-phase implementation to improve visibility around exterior entrances, then upgrades to interior areas to expand coverage of rooms and hallways.

Calendar Texas health-care facility rolls out access control Texas Health Huguley Hospital in Ft. Worth, Tex., is rolling out 3xLOGIC Intelli-M Professional access control system to its doors and entrances. Currently, about 75 doors are utilizing the technology and there are plans to roll out to a total of 170 doors, according to Stan Smith, safety and security manager. “We’ve got another building a couple of miles away, and we program a module, take it over there, and our badges work in both locations,” Smith explained. Hospital locksmith John McCoy, has been 3xLOGIC Access Control Certified and is the main system administrator. Smith is also experienced with the system and there are four other employees who are trained on basic system functions. Texas Health Huguley Hospital has over 1,800 employees, including 350 doctors, that are managed by the 3xLOGIC system. Users are divided into 50 groups, with programmed access based on day, time, location and access privilege.

Extra innings for Seattle cameras Safeco Field, home of the Seattle Mariners, has upgraded its video surveillance system in order to monitor and protect the more than two million fans who attend baseball games each season.

January 5-8, 2017 CES 2017 Las Vegas, Nev. www.cesweb.org January 22-26, 2017 BICSI Winter Conference and Exhibition Tampa, Fla. www.bicsi.org February 27-28, 2017 TechSec Solutions Delray Beach, Fla. www.techsecsolutions.com

Originally installed in 1999, the facility’s first camera system utilized coaxial cable. Rather than continue to scale its analogue surveillance technology, the organization opted for an IP-based system. The security team deployed Milestone’s IP VMS and is leveraging older analogue cameras using Axis and Sony video encoders. Centerplate, the Mariners hospitality partner at Safeco Field, has also upgraded and integrated its analogue camera into the Field’s Milestone solution. Now cameras in stock locations, kitchens and cashhandling areas are all tied into the same system, allowing stadium security and concessions teams to work effectively together.

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March 8, 2017 Security Career Expo Toronto, Ont. www.securitycareerexpo.ca April 5-7, 2017 ISC West Las Vegas, Nev. www.iscwest.com April 26, 2017 Security Canada East Laval, Que. www.securitycanadaexpo.com May 10, 2017 Security Canada Alberta Edmonton, Alta. www.securitycanadaexpo.com May 31, 2017 Security Canada Ottawa Ottawa, Ont. www.securitycanadaexpo.com June 13-16, 2017 Electronic Security Expo Nashville, Tenn. www.esxweb.com June 21, 2017 Security Canada West Richmond, B.C. www.securitycanadaexpo.com

Tom Barnes

Joseph Niosi

• Tom Barnes has joined Boon Edam as business development manager for Canada’s eastern provinces. • Software engineer Joseph Niosi has joined Speco Technologies software development team. • Anthony Chan has joined TriEd as business development manager for B.C. and Alberta.

SP&T News • www.sptnews.ca

Anthony Chan

Fadi Hajjar

• Ottawa-based Feenics has appointed Fadi Hajjar as director of sales for Canada. Hajjar will be charged with expanding the footprint for Keep by Feenics cloud-hosted security management platform. • Keith Bobrosky has been named vice-president of sales for Delta Scientific, a manufacturer of counter-

Keith Bobrosky

Clement Belanger

terrorist vehicle control systems. • Clement Belanger has been appointed technical security director at CSP Security Consulting, S.M. Group International’s security division. The company has also appointed Patrick Fiorelli as its new security consulting director.

September 13, 2017 Security Canada Atlantic Halifax, Nova Scotia www.securitycanadaexpo.com September 25-28, 2017 ASIS International Seminar and Exhibits Dallas, Tex. www.asisonline.org

European analytics firm sets up in Toronto

Cypriot software solution designed for video monitoring has come to Canada, establishing an office in the Toronto area. Kipod, based in Cyprus, was founded in 2009 and incorporated in Canada under the name Kipod Video Analytics. The solution offers mobile access, video content searching (for people, vehicles, events, etc.), incident management, video sharing, alarm-based alerts and reporting tools. “You can preset different types of alert,” explains Vitaly Vishnepolsky, head of business development, at Kipod’s Toronto location. “They could be driven by events that are happening or sounds… You can

preset an alert based on gunshots or screams or a car crash or the sound of broken glass, etc.” The solution can be used by end users, but Vishnepolsky says many of the clients are monitoring centres or telco operators who resell the service. The company has customers across Europe (it also operates a U.K.-based sales office) and North and South America. Utilizing a Cloud-based infrastructure, the software solution can be deployed on top of an existing VMS and the user pays a monthly service fee. An on-premise edge server version is also available. — Neil Sutton

market watch Company (ticker)

Price (Nov. 1) 52-week low 52-week high

AlarmForce Ind. (AF.TO)

$10.20

$9.52

$11.69

AlarmCom Hldg (ALRM)

$28.92

$12.80

$33.13

Allegion (ALLE)

$63.46

$52.95

$73.49

Anixter International (AXE)

$64.90

$37.60

$70.29

$0.29

$0.17

$0.34

Avante Logixx (XX) Avigilon Corp. (AVO.TO)

$8.46

$8.18

$17.00

Cisco Systems Inc. (CSCO)

$30.48

$22.46

$31.95

Canon (CAJ)

$28.61

$26.60

$31.39

Diebold (DBD)

$21.45

$21.10

$37.98

Flir (FLIR)

$32.83

$25.87

$34.08

Gentex (GNTX)

$16.58

$12.93

$18.30

$109.15

$93.71

$120.02

Johnson Controls (JCI)

$41.26

$30.30

$48.97

Mace Security (MACE)

$0.40

$0.30

$0.50

Napco (NSSC)

$7.00

$5.05

$7.75

$34.90

$27.46

$43.49

Stanley (SWK)

$113.60

$88.72

$124.86

United Technologies Corp. (UTX)

$102.01

$83.39

$109.83

$36.45

$29.76

$49.70

Vicon Industries (VII)

$0.56

$0.46

$2.55

Viscount Systems (VSYS)

$0.00

$0.04

Honeywell (HON)

ScanSource Inc. (SCSC)

Verint Systems Inc. (VRNT)

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Caliber touts cell-based surveillance service

n Ontario monitoring firm says it has patented technology that allows it to take advantage of cellular technology to transmit surveillance footage more effectively. Stoney Creek, Ont.-based Caliber Communications, incorporated two and a half years ago, now holds about 12 patents related to a protocol modified from TCP/IP, as well as compression technologies that optimize transmission via cellular networks. Company founder Alex Vourkoutiotis says the company has purchased OEM surveillance equipment and modified it such that it can achieve high speed transfer over cellular. “LTE is a very fast medium to begin with and we’ve been able

to push the envelope forwards,” says Vourkoutiotis. “At the same time, we can monitor our cameras remotely at our monitoring station through cellular 24x7 and stay within bandwidth limitations that make it very affordable and cost effective for us to do so without using any infrastructure from a remote site.” The company’s additional patents cover range extension (using surveillance units further away from a cellular tower than would typically be possible) as well as low power consumption through solar-powered technology. Caliber operates a monitoring centre from its office in Stoney Creek and is able to offer its clients Cloud-based services as well as some analytics on the back end

CANASA UPDATE

(e.g. licence plate recognition and facial recognition) based on the clients’ requirements. Most of the uptake for its service thus far has come from construction companies looking to monitor building sites — often in harsh weather conditions (i.e., through the typical Canadian winter). One particular construction customer, Aecon Group, used the company’s surveillance equipment, testing the effect of low light levels during winter on solar-based power sources. Vourkoutiotis says the equipment maintained 100 per cent uptime, even in the absence of daylight hours. Aecon wanted the equipment for one particular reason. It was measuring the impact of nearby trains of seismic activity and required video footage to be sure

that the prescence of a train going by matched the seismic results. Approximately 70 per cent of Caliber’s customers are in the construction business. The other 30 per cent operate in markets the company is developing. Caliber employs about 30 people including Gordon Stockdale, the company’s business development manager who joined earlier this year. Stockdale says retail is also an emerging market for Caliber, particularly on the supply chain management side. Stockdale was previously with GardaWorld before joining Caliber, and before that TJX Canada/Winners. Other potential markets include transportation, utilities, education, and municipalities. — Neil Sutton

By Steve Basnett, Danielle Paquin and Stéphanie Roy

CANASA continues to move forward Expect 2017 to be memorable as the organization celebrates its 40th anniversary year CBC, SP&T News ,the Vancouver Sun and the Toronto Star. We also re-established partnerships with important industry stakeholders, introduced new offerings to our affinity program and strengthened our relationship with local police services. Next year is shaping up to be Danielle Paquin Stéphanie Roy Steve Basnett just as exciting! CANASA will be commemorating its 40th anniversary by remit has been another productive and memniscing on all of the association’s achievements orable year for the Canadian Security Asand celebrating with members throughout the sociation. year. The final celebration will take place at SeWe hosted over 50 member meetings, curity Canada Central, where we will be proudly events, golf tournaments and trade shows from co-hosting the 2017 Monitoring Symposium with coast to coast. Our membership has grown, the Central Station Alarm Association (CSAA). as have the Security Canada trade shows with Following the departure of CANASA’s Execufour of the six shows setting new attendance retive Director in early October, the National Board cords. In fact, many trade show exhibitors were of Directors mandated the senior leadership team pleased to see the growth in new attendees and to deploy an innovative action plan for 2017 that potential customers this year. Be sure to visit will take us into the next 40 years of representing www.securitycanadaexpo.com to save the dates the security industry in Canada. As a team, we eafor 2017. Media coverage included features in

10 SP&T News • www.sptnews.ca

gerly accepted this challenge and look forward to accomplishing strategic goals, while finding new and inventive ways to serve members. As 2017 is an election year, we look forward to welcoming new volunteers as well as a new Executive Director who will help us to challenge the status quo in an industry that is in constant evolution. In the meantime, we will continue to deliverer quality events, enhance our value proposition, provide our volunteers with greater support and tools, and together we will work tirelessly on raising the standards for our industry. On behalf of the CANASA staff, we thank members and volunteers for your generous support and we look forward to working with you and celebrating CANASA’s 40th anniversary at events across the country! Steve Basnett is the director of trade shows and events; Danielle Paquin is the director, of governmental affairs – Québec; and Stéphanie Roy is the director of marketing, communications and membership for CANASA (www.canasa.org).

SPECIAL FOCUS

Security Canada Central 2016

FRIENDS AND COLLEAGUES

AT SCC 2016

he 2016 edition of CANASA’s Security Canada Central drew more than 2,500 people through the doors of the Toronto Congress Centre on Oct. 19-20. Attendees were able to visit with more than 150 exhibitors, as well as attend manufacturer’s training seminars and educational flash sessions.

CANASA’s Security Canada Central Expo drew more than 2,500 attendees for 2016

IndigoVision’s Jessica Langille, inside sales executive, Canada; Gordon Frey, Canada sales director; Jose Lopez Martin, regional sales director, Americas

Orion Entrance Control’s Thomas Elliott, national sales manager, and Jerry Waldron, operations manager ASIS representatives at SCC: Brine Hamilton, Bill Anderson, Mike Soberal

Core members of the CANASA team, Lynn Bodwell, Stéphanie Roy, Danielle Paquin, and Zenaida Lombardi

12 SP&T News • www.sptnews.ca

Fred Dawber, president of Cansec Systems. Dawber was an inaugural member of SP&T News’ Hall of Fame in 2015

ConvergenceTP’s Paul Eaton with OnSSI’s Ken LaMarca and Brian Dorland

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Integrator of the Year

2016

Integrator of the Year awards gala

oule Electric is the recipient of this year’s Integrator of the Year award, sponsored by Anixter Canada. Houle Electric was recognized by SP&T News’ panel of judges for the way the company was able to manage and overcome the obstacles presented by a huge undertaking: the South Shore Corridor Project for the Port of Vancouver. Houle was responsible for security aspects including cameras, intercoms, access control and digital signage, as well as laying new fibre and some of the electrical elements. The award was accepted by Radu Manor, Houle Electric project manager, as well as key members of the Houle team. The award was presented to Houle Electric at an award gala held in Toronto on Oct. 19.

Project manager Radu Manor accepted the Integrator of the Year award on behalf of Houle Electric

Peter Young, publisher, SP&T News; Levis Veilleux, Business Development, Integrated Systems; Melissa McNeil, business development manager; Radu Manor, project manager; Liliana Andjic, division manager, security systems, Houle Electric; Paul Swan, vice-president, sales and marketing, Tri-Ed Distribution Rick Snook, Axis Communications; Janice Bell, Stanley Security; Mike Soberal, H&R REIT; Jason Ball, Purolator Canada

Anthony Hulse, Stephane Giroux, Peter Levoy, Rene Rhooms, Anixter Canada

Kevin Smyth, Bill Burley, Spike Anderson, Anixter Canada

Sean Thompson, Chubb Edwards; Daniel Couillard, Hanwha Techwin; Kevin Clark, Anixter Canada Rob Plume, G4S Canada; Joe McCann, Bulldog Fire & Security; David Heath, Axis Communications

14 SP&T News • www.sptnews.ca

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LESSONS LEARNED

By Victor Harding

So you want to grow by acquisition Avoid financial pitfalls and achieve your growth objectives by following some simple guidelines

rowing organically on the alarm side of the security industry is difficult today. I don’t see the residential market growing that much with the possible exception of those selling interactive services. In Canada, we are stuck at somewhere below 20 per cent market penetration — not a great statement about alarm systems. Secondly, if you are in the residential market today, you are competing against the likes of Rogers and ADT dealers who have financing and can offer more free equipment than you can on an ongoing basis. It seems only those with financing can compete full time in the residential market. In addition, with the introduction of interactive panels, the Cost to Create a new residential account has gone up considerably in absolute dollars terms. As a result of all this, I don’t run into many ordinary alarm companies concentrating on selling and installing alarm systems. Security dealers seem to be spending their time selling and installing mostly cameras and some access control systems of one kind or another. Despite the ever increasing number of cameras being installed in Canada every year, many companies express a desire to want to grow by some other means. I think these companies consider it a sign that they have “grown up.” Now they can look at building a dealer program or doing an acquisition. I have said before that if you have a) the financing, b) a good brand and c) the ability to scale a program nationally, a dealer program is relatively risk free and more predictable way to grow. A dealer program can take two years to really get some traction and there is competition out there (ADT, SecurTek, Counterforce, Fluent Home and now Alarmforce) but with a competitive offer and a good “hunter” out finding new dealers, there is still room for another dealer program to succeed. After all, the residential market is only 20 per cent penetrated and independent dealers without financing can’t really compete. The other standard way to grow is through acquisitions. In fact, most of the national security companies in North America — whether they are alarm or integration companies — have used acquisitions to grow a lot. Fold-in acquisitions of alarm accounts have been done in Canada for at least 25 years. They do work and can be done successfully.

16 SP&T News • www.sptnews.ca

Here, in a nutshell, is what I tell people who want to grow by acquisition: • It is a risky way to grow that can cause you financial grief if you don’t know what you are doing. Only 25 per cent of acquisitions in all industries succeed. • If you have not done deals before, consider getting an outside advisor to help you price and structure the deal. • Analyze what you can pay using an Internal Rate of Return or a Forecasted Cash Flow calculation and pay accordingly. Never overpay unless there are real, tangible benefits for doing so. • Take more time integrating the accounts you buy than you took getting the deal done in the first place. • Know that the more acquisitions you do, generally the better you will get at it. Most of us know about the large alarm account buyers. With low interest rates today and a stable account base as an acquisition target, these buyers can pay anywhere from 30-40X the RMR on “fold-in” acquisitions (in their existing footprint) and make them pay. The higher multiples assume a bigger account base and usually require higher average monitoring rates. If the alarm account acquisition is to open up a new geographical market for the buyer, my experience is that the account base has to be at least 2,500 accounts — enough to justify opening a branch. By the way, in general I don’t think that any of the big buyers do a very good job of integrating a new account base. One problem for the medium sized and small players in the alarm industry trying to buy is very few can get access to capital in Canada.

This is mostly the fault of our banking system. In the U.S., where there are 50 times the number of banks, banks have to compete and as a result have found a way to lend using RMR as collateral. Not so in Canada. This lack of capital has stunted the growth of the security industry in Canada. What do you do if you are a small player and want to buy? I get asked all the time by smaller dealers across the country whether I can help them find a company or some accounts to buy. I will tell you what I tell them: • All the same rules about acquisitions in general apply to the small players as well, perhaps even more so. Doing any acquisition is risky. You need to take it slowly and not be afraid to get some outside help to coach you. • At any one time there are not many companies or alarm account bases for sale in Canada. • If I get a company or some accounts to sell, my obligation is to solicit bids from several buyers including some of the big buyers who are likely to pay more than the smaller player can afford. • As a result, often the best way often for a smaller player to find and complete a deal is to try to find the acquisition target themselves. Make a list of the smaller competitors around you and starting calling them to tell them you are interested in buying should they want to sell — and keep calling them every six months. I can help you value the deal if you should get a “live one on the hook.” I will tackle the market and process for buying an integration company in my next column. Victor Harding is the principal of Harding Security Services (victor@hardingsecurity.ca).

CAMERA CORNER

By Colin Bodbyl

Managing system health The security industry has a historically poor track record of proactive system maintenance

aintaining a video surveillance system is no different that maintaining any other network infrastructure. IT departments have become masters of proactive maintenance, fixing problems before they ever arise through constant health monitoring and scheduled maintenance. The video surveillance industry, however, is a long way from maintaining systems in the disciplined manner demonstrated by our IT counterparts.

“Only a handful of VMS providers have health monitoring dashboards that compare to those used on enterprise networks.” There are dozens of off-the-shelf health monitoring programs that can run on almost any computer, regardless of whether it is being used as an NVR or a personal computer. Most integrators, however, do not use these programs, instead choosing to use a VMS or the camera’s built-in health alerts. Unfortunately, video surveillance manufacturers have historically not taken health monitoring very seriously. A few manufacturers have enterprise level health monitoring, but they require expensive licences and in most cases do not provide the highly intuitive dashboards that come from leading third-party health monitoring platforms. The difficulty integrators face when attempting to use third-party health monitoring software is that video surveillance systems have niche features these systems cannot monitor but which are critical to their performance. These niche features require health monitoring that only a VMS platform can provide since they are specific to video surveillance products. Considering all the potential health monitoring alerts available can become overwhelming to those who are new to health monitoring. Using the default health alerts can cause hundreds of emails, which flood the user’s inbox and ultimately lead to the alerts being disabled. Experienced system administrators are able to separate alerts based on their level of importance. For health monitoring to be successful,

users need to separate alerts that are critical to the system’s basic functionality from those that are simply used for ongoing maintenance. Critical health alerts include database errors, application shutdowns and devices offline. Video surveillance systems can be crippled by any of these events, which could stop video from recording or even corrupt existing recorded video. These alerts should be offered by every VMS and camera manufacturer and should also be configured by integrators on every system they deploy. Less critical health alerts could be classified as system maintenance alerts. These alerts are not only important for keeping systems in peak operating condition, but are also a great opportunity for integrators to generate some extra revenue while providing their clients with exceptional service. Alerts such as expiring licences or out-of-date firmware are unlikely to result in system failure, but if left unchecked could impact the performance and security of devices on the network. By properly maintaining software and keeping it up to date, integrators can provide new features at very little cost while at the same time protecting their clients from po-

tential cyber attacks. Dozens of other system alerts are also available, though it would be difficult to classify them as health monitoring despite being included as system health monitoring options. Alerts that notify system administrators of server setting changes or user activity can be helpful for micro managing how the system is used or for early detection of a potential malicious activity, but they do not serve as much value to SMB users who restrict access to only a few logins. While a comprehensive health monitoring system would add value to any VMS, very few manufacturers have really taken it seriously and even fewer integrators take advantage of health monitoring. Only a handful of VMS providers have health monitoring dashboards that compare to those used on enterprise networks. For VMS manufacturers who are serious about acquiring enterprise customers, they must focus on creating the type of health monitoring dashboards to which these users have become accustomed. Colin Bodbyl is the director of technology for UCIT Online (www.ucitonline.com).

@SecurityEd • November/December 2016 17

HALL OF FAME 2016 By Linda Johnson

here are many security professionals operating in Canada who are worthy of significant recognition — people who have given back to their industry by mentoring others, volunteering their free time to develop education programs and contribute to industry associations, or simply have put a positive spin on their careers, which helps to move the industry in the right direction: onward and upward. SP&T News introduced its Security Hall of Fame last year with three inductees: Bob Price, president of Price’s Alarms; Peter Garnham, president of PGSA; and Fred Dawber, president of Cansec Systems. This year, we have expanded the program and selected five individuals, all of whom have made significant and long-lasting contributions to the security industry and beyond through their business-building skills, positive outlooks, and the encouragement of others. Please join us in acknowledging their success. — Neil Sutton

18 SP&T News • www.sptnews.ca

DAVE CURRIE, PRESIDENT, DAMAR SECURITY Dave Currie knows what it’s like to be the midnight operator at a monitoring station. He often assigned that shift to himself in the early days of his company. “If it was a quiet shift, I’d be in pretty good shape the next day. If it wasn’t, I was not so good the next day,” says Currie, president of Sarnia, Ont.,-based Damar Security Systems. Currie had been running his own alarm company part-time for several years when, in 1974, he quit his full-time job and opened his own monitoring station. At first, it was a two-person venture. Currie sold and installed alarms; his wife, Marie, did the accounts and ordering. Damar — a blend of their first names — had begun after a friend’s father’s shop was broken into. “I didn’t know much about burglar alarm systems,” Currie says. “But I figured it out, built a system from scratch, installed it and connected it into the police department.” Today, he has more than 80 employees, and the company provides a full range of security services. They also own Security Response Centre, which monitors for independent alarm dealers. Currie was a founding member of the Canadian Security Association (CANASA) and served as national president. He was one of the first instruc-

tors of the Alarm Technician Training program and received the Outstanding Achievement Award for spearheading the National Education Program. In 1999, he received the R.A. Henderson Award. Since 2000, he has worked with ULC, including chairing a monitoring station standard sub-committee. Currie’s son, Chris, who as a child often accompanied his father on service calls, is now responsible for running the business. The company also has many long-term employees, Currie says, who are a main reason for its success. “I’m blessed that I have a really good crew of people,” he says. “It’s a successful business that can stand on its own.”

GEORGE FLETCHER, CO-FOUNDER, MISSION 500 When it comes to some of his biggest achievements, George Fletcher takes care to give credit where he thinks it belongs. Mission 500 is a case in point. The charity works through the security industry to provide food, clothing and education to needy children in countries around the world. Fletcher launched Mission 500 in 2007 at the suggestion of a friend, Richard Hahn, who remembered a program Fletcher himself had co-founded in 1998, when he was working in Latin America. “It was about corporate social responsibility, helping communities in need, especially because we were doing business in Latin America, where there’s so much inequality. We wanted to offer something in exchange,” says Fletcher, Mission 500 volunteer advisory board member. The charity achieved its original goal — raising enough money to sponsor 500 children through World Vision — by 2012. Today, the organization

sponsors more than 1,000 children in five countries and organizes fundraising events, such as a charity 5K at ISC West. Born in Canada, Fletcher spent his early years in South Africa. After returning to Canada, he started up Tronex International Security, which for about 12 years created distribution channels for mainly Canadian technology manufacturers throughout Latin America. After a few years of consulting, he went on to work with his wife, who had started a security exhibition in Mexico. Today, he divides his time between Mission 500 and various business interests. Fletcher has served on the board of SIA (Security Industry Association). At the suggestion of Marc Mineau, a CANASA past president, he launched the Latin America Security Association (ALAS), which has trained four to five thousand security installers. Fletcher, who lives in Boca Raton, Fla., says his philosophy is always to keep striving to make things better. “I could work 24/7 on Mission 500, and it wouldn’t be enough time. There’s a lot of work ahead.”

HOWARD GARR, PRESIDENT AND CEO, A.P.I. MONITORING When Howard Garr had a robbery at his house and a break-in shortly afterwards at his office, he decided it would a great idea to go into the security business. “It was a learning curve. We had no experience in the industry at all,” says Garr, president and CEO of Concord, Ont.,-based A.P.I. Monitoring. Starting as an installer in the early 1980s, Garr soon bought the answering service that was providing monitoring to his company, along with

@SecurityEd • November/December 2016 19

a few alarm companies. A few years later, they built their own monitoring station across the street, and in 1991, built their first state-of-the-art station in Concord. “That was huge. It was unique at the time because we had to invest in infrastructure, proper equipment and 24/7 monitoring,” he recalls. “Our base was growing. At that time, we were probably up to about 300 to 400 companies that we were monitoring for, and today we’re just passing 2,500 companies throughout North America.” They would also build stations in Vancouver, Calgary, Winnipeg, and Montreal, as well as two in the United States. A.P.I. is now getting ready to open a new, main monitoring centre in Toronto in January. Along the way, Garr’s children joined the company — first Josh, as director of sales, then Aaron, director of operations, and Rachel, administrative director. “I think it’s amazing they cared enough about the business that they all wanted to be involved,” he says. “They knew it would be a stressful lifestyle. But it has its rewards.” Garr says he is a success because of his employees, their willingness to work 24/7 and their commitment to the customers. “It’s team work. It’s not just me. They have achieved heights that we never imagined,” he says. “Currently, we’re employing 400 from coast to coast. And they are doing a great job.”

KIM CARON, DIRECTOR OF BUSINESS DEVELOPMENT, ARMSTRONG’S NATIONAL ALARM MONITORING

“Throughout my career, I have kept jumping up another level and doing more things. What intrigued me was the ability to grow with the industry and a company. It made me want to stay,” says Caron, director of business development at Dartmouth, N.S.,-based Armstrong’s National Alarm Monitoring. She went on to work for another, family-run business, AAA Alarms. After ten years, it was bought out by Manitoba Telecom Services. During the next decade, she rose to become director of operations. In 2007, she joined Armstrong’s, which was about to expand nationally. “I love the culture of the family-run business, and I knew that would be the right company for me,” she says. “I don’t have the 7/24-hour pressure of being on call, but I do have the day-to-day making sure dealers are happy and trying to find that next sale.” Caron joined CANASA in 1991 and became president in 2007 — the first woman in that post. During her term, she recalls, they worked very hard with the national office and executive director to “become more empowered and lead the association.” She is currently chair of the national monitoring committee. She was also director of SIAC for eight years from 2003. During her career, she says, she has always shared as much as she can about her experience and knowledge. “I think I’ve made a difference. I hope I’ve mentored people to grow in the industry. I’ve tried to encourage them,” she says “It’s a great industry to be in, and it’s given me a great career. I wouldn’t have changed a thing.”

Kim Caron applied for her first job at a monitoring company on a Wednesday and began working there on the Thursday. She was an operator and not really impressed with the irregular hours and long shifts. But she stayed and, after a year, was promoted to manager.

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PETER LEVOY, VICE-PRESIDENT OF CHANNEL SALES, ANIXTER CANADA Peter Levoy’s 32-year career at Anixter Canada took a major turn 14 years ago when the company, looking for opportunities to diversify, realized the physical security industry was on the brink of a huge transformation. “The exciting opportunity we saw was based on technology changes that were about to happen because of evolving standards and it was leading into easier plug-and-play types of security networks,” says Levoy, vice-president of channel sales at Mississauga, Ont.-based Anixter Canada. Levoy started at Anixter in 1984 in Montreal in product management and later joined marketing, becoming vice-president of marketing in 2004. He became vice-president of channel sales in 2011 and is based in Ottawa. Since 1993, he has also been an active member of BICSI and was Canadian Regional Director from 2011 to 2015. He believes the work the professional association does to promote education and knowledge-sharing through courses, conferences and other activities for those in the information and communication technology sector is extremely important. Currently, he chairs the BICSI Cares Committee. The organization raises money for children’s charities. During a conference, they collect donations and present all funds raised to a small children’s charity located near the conference site. “I’ll have representatives of the charity come in and attend the closing ceremonies of the conference. They come up on stage, and we flip over the big cheque,” Levoy says. For his work with BICSI, he was recognized recently with the 2016 Larry G. Romig Committee Member of the Year Award. One of Levoy’s most meaningful accomplishments, he says, was earning his Registered Communication Distribution Designer (RCDD) certification, a BICSI designation. He is also proud of becoming VP of marketing at Anixter and of his work at BICSI, which he plans to continue. “It’s important to give back to the city we hold the conferences in,” he says. “It’s important to give to those in need.” Linda Johnson is a freelance writer based in Toronto.

20 SP&T News • www.sptnews.ca SPT_JanFeb_Securtek.indd Securetek_quarter.indd 1 1

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SECURING THE

GATEWAYS There is no room for mistakes when integrating security equipment into critical environments By Tom Le

he Internet of Things (IoT) and the Industrial Internet of Things (IIoT) have transformed global communications and businesses operations. To be competitive, organizations must be connected. Gartner forecasts that 6.4 billion connected devices will be in use worldwide in 2016, up 30 per cent from 2015, and will reach 20.8 billion by 2020. In 2016, Gartner expects 5.5 million new devices will be connected every day. The IoT and IIoT improve operational efficiency, but they also introduce thousands of new gateways to IT (information technology) and OT (operational technology) environments. And while both are vulnerable to attacks, the entry points and security risks for these sides of the business differ significantly. The primary goal in IT security is to protect data, yet OT security strives to protect physical equipment and keep processes running. Whether from outside threats, like hackers or state sponsored actors, or insider threats,

22 SP&T News â&#x20AC;˘ www.sptnews.ca

such as a disgruntled employee or human error, unplanned downtime in critical IT and OT environments is not acceptable. This is especially true for industries such as oil and gas, utilities, health care and transportation, in which even a couple minutes of downtime can yield tens of thousands of dollars lost or risk to personnel. Every new sensor added to an IT or OT system is a potential vulnerability. When thousands of sensors are added, the potential attack surface increases significantly.

The more connected you are, the more secure you need to be OT security needs to be a top priority for workers across all divisions of an organization. The interconnectedness of OT, IT and physical security systems, as well as the commitment from security and non-security professionals to be vigilant in the protection of critical infrastructure is extremely important. Organizations that talk about taking advantage of IoT strategies should be concerned about guarding the control systems that run their plants, machines and equipment. Nonetheless, based on a 2015 Ponemon Institute report commissioned by Raytheon, 66 per cent of organizations are not ready to address these security issues. Organizations are putting their most critical assets at risk in an environment not equipped to protect them. Many organizations wrongly assume that intruders canâ&#x20AC;&#x2122;t get into their critical infrastructure to create havoc because their OT systems are airgapped or significantly isolated. This is a legacy technique that too many

cyber security professionals still count on. They believe that their operational infrastructure is truly and physically isolated from such unsecured networks such as the public Internet or unsecured local area networks. They don’t appreciate that air-gapping, which may have been safe several years ago, no longer does the job that cyber security professionals can rely upon. Today, there can be a false sense of security when protecting a network that lacks an active, unsecured connection. There are two major reasons why this feeling is misguided: 1. Just because a system is operating in isolation doesn’t mean it can’t be connected. An employee simply accessing an email with his keyboard can breach the gap. 2. In today’s world, to raise productivity, a system must be connected. Somewhere along the connectivity chain, the system is going to become attached — either wilfully or through a mistake. In fact, most CISO’s are more concerned over accidental activities by authorized users versus threats by external adversaries.

The role of manufacturers and installers Until recently, security was rarely taken into account as part of product design. As a result, end users of legacy equipment and applications have to be diligent in updating security patches

and stay aware of how changes to systems impact the overall environment. Beyond product design, there needs to be a cultural shift toward security within organizations. Many purchasers of new, more secure solutions often fail to change default passwords, leaving smart devices vulnerable to cyber attacks. It takes both smart design and smart users to enhance security. To improve security, we must be cognizant of default codes and connected devices that need to be directly accessible over the Internet should be segmented into their own network and have network access restricted. The network segment should then be monitored to identify unusual traffic and flag any problems for corrective action. With the great number of connected devices, automated systems are required to conduct effective monitoring.

Why IT security solutions don’t work in critical infrastructure security The cornerstone of IT enterprise security is the use of software patching to eliminate underlying implementation vulnerabilities. Patch management is a particularly painful operation in an OT system; many organizations don’t have the infrastructure for qualifying patches to ensure they don’t interrupt software running on their system. For this reason, they depend on vendors to test and validate new patches will not impact control of their processes.

Further, applying a patch to an OT system usually means the system’s operation must be shut down, which is not an ideal remedy when minutes of downtime can impose costs upon a business. To eliminate downtime when patching, patches must be delivered to a security solution that resides directly in front of the control unit so that the patch can be delivered in a hot mode.

Avoiding the OT security blind spot The exploding number of connected devices increases the risks of cyber attacks. To protect both OT and IT environments, organizations must have dedicated security policies in place, particularly as they move to increasingly interconnected environments. While many organizations have mature IT security practices, the visibility into the risks affecting the OT environment can be limited. To address this blind spot, visibility is required of the assets and control systems that reside on the OT network. Further, all connectivity to and from these assets has to be analyzed for potential attack vectors. Deploying an ever-increasing number of connected devices without first removing the OT blind spot can result in adding uncertain cyber risk that can ultimately impact the safety and availability of OT operations. Tom Le is the executive director (cyber) at GE Digital Wurldtech (www.wurldtech.com).

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Product Previews

Access Control

Electric strike Alarm Controls

Online design tool Aiphone

QuikSpec is a free online design tool to help system specifiers design and assemble complete emergency systems using both the Aiphone IS Series and IX Series. The solution generates a complete equipment list based on the answers to a few questions. QuikSpec also includes all available documentation, instructions and product specifications, even CSI specs. Lists can be saved to a user profile or downloaded. Live assistance from Aiphone’s technical support team can be reached during standard business hours.

The AES-300 is a Grade 2 electric strike with a static strength of 1,000 lbs., dynamic strength of 50 ft-lbs. and completed factory testing to 500,000 cycles. The patented design features keeper shims for up to 1/4” horizontal adjustability and it installs in metal or wood frames. The small body design eliminates the need to cut out the dustbox, saving time and eliminating a majority of potential mistakes during installation. And its small size means it fits neatly into any size cutout, making it suitable for retrofit in medium duty applications.

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Logic door controller Camden Door Controls

The CX-33 advanced logic door controller features a built-in “Lock Down” operating mode. This new feature enables a designated (N/O) momentary emergency lock down switch, or switches, to disable automatic door activation switches while also locking electric strikes or magnetic locks to prevent entry. Lock down mode is reset with a separate (N/C) momentary push button or key switch.

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Single door controller

Continental Access The CICP2100 uniVerse Single Door Controller provides support for two readers on one door, using power over Ethernet (POE). Used in a CA3000 or CA4K access control security management software environment, the tamper-supervised CICP2100 Power Over Ethernet Controller supports two readers and/or one low current strike via POE. The CICP2100 features a 54MHz RISC Processor and also a 1,000 transaction buffer (expandable to 10,000).

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Keypad access lock Yale

Access control tablet Princeton Identity

The IOM Access Control Tablet for mainstream access control applications fuses an access control reader, biometrics, keypad, intercom, camera and other capabilities. It enables greater ease of use, security and personalization for physical and logical access control, workforce management, enterprise operations and emerging applications within the Internet of Things. Built on a scalable Android platform, the IOM Access Control Tablet can provide additional functionality beyond its access control functions such as time and attendance, two-way video communications, employee alerts and scheduling without additional equipment.

www.princetonidentity.com 24 SP&T News • www.sptnews.ca

The nexTouch product is a wireless keypad access lock designed to meet most small business applications, both interior and exterior. The lock can be paired with a ZigBee or Z-Wave system for integration into new and existing alarm and automation platforms, such as those from Alarm.com, Control4, Honeywell and iControl. Yale nexTouch offers benefits for the small business owner, including easy management of employee access rights and attendance, seeing to unattended deliveries, monitoring of business hours, managing remote locations, and increased security. Lock features may vary based on the chosen integration system, but typically include accommodation of up to 500 users, real-time notifications, audit trail, scheduling of access rights and remote access.

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Wireless lock integration Kantech

The latest version of EntraPass Security Software features integration to ASSA ABLOY Aperio Wireless Lock Technology for deeper door density and reduction of wiring costs. A new Connected Partner Program for integration with third-party partner technologies is also available for a more holistic solution. Integration with Aperio provides customers a way to bring the flexibility of wireless locks to any door in a facility.

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Digital door lock Adams Rite

The Adams Rite RITE Touch digital door lock features a new ADA compliant accessibility lever. The digital door lock provides keyless access control for all-glass openings, offering styling and flexible access control for single or double glass doors. Intended for indoor applications, the easy to install surface mounted RITE Touch requires no modification to the glass. With choice of thumbturn or ADA compliant accessibility lever, the RITE Touch provides aesthetics with the latest touch screen technology for style and security.

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Product Previews

The latest in security technology

Network cabling solution TSOC

Video management system Bosch Security Systems

With the new Bosch Video Management System 7.0, the user is able to keep multiple UHD (Ultra High Definition) cameras open without having to worry about slowing down the application. Bosch VMS 7.0 uses “streamlining” technology which automatically shows the optimal video resolution on the screen. If an operator needs to view many cameras simultaneously, the VMS 7.0 automatically uses a lower-resolution stream.

The TSOC Ethernet Cable Caddy is a convenient and reusable solution for quick deployment of a temporary network cabling connection. Cable Caddy is used by network cabling, telecom, electrical, broadcast and audio/visual professionals to provide a temporary network cabling connection in any work area. The Ethernet Cable Caddy is configured using ruggedized Ethernet cable pre-terminated and tested with male and female connectors. Features include: 250 ft ruggedized CAT 6 UTP Cable and RJ45 male and female connectors.

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Explosion proof LED beacons E2S

E2S has introduced beacons with output enhancing field-replaceable colour lenses and LED light sources. These latest features, previously introduced with the GRP GNEx and stainless steel STEx families, have now been applied to the LM6 alloy BEx family. The lenses, molded in UV stable polycarbonate for long life and toughness, with integral prismatic structure for enhanced light output, are available in a choice of colours to suit each application.

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Video intelligence analytics Illustra

Available on the Illustra 2,3 and 5 megapixel mini-dome IP cameras, the Illustra video analytics automatically detect and notify users of motion detected activities for suspicious events. Users can select up to any three analytic rule types to trigger at one time including object detection, abandoned/removed, direction, linger, dwell, enter/exit, crowd and queue. Through the camera configuration page, users can save analytic rules.

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Network camera series Axis Communications

The new AXIS M20 Series features built-in infrared (IR) illumination for video surveillance even in the dark. The cameras offer complete coverage with a wide field of view and high levels of detail with resolutions up to 4 MP. The small bullet-style cameras can be installed in both hot and cold weather and feature an integrated sunshield for protection against sun and rain. With an integrated back box, the bullet-style cameras are easy to handle and install. The cameras provide highly detailed images and complete coverage of retail stores, offices, lobbies, libraries and hallways with a wide field of view and high resolution.

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KIM CARON,

NVR storage servers Promise Technology

Two new network video recorder (NVR) storage servers, the Vess A2330 and A3340, are now available in North America. Promise’s Vess A2330 is a 2U 6-bay NVR that offers low latency recording for entry-level deployments of up to 35 cameras per system. The Vess A3340 is a 2U 8-bay NVR designed for mid-sized surveillance deployments of up to 80 IP cameras. Promise’s line of Vess NVR appliances are purpose-built for video surveillance environments and feature a range of proprietary technologies that enable the systems to handle a high number of IP cameras. Vess NVR appliances reduce support and equipment costs as there is no separate RAID storage unit to manage.

www.promise.com

DIRECTOR-BUSINESS DEVELOPMENT AT ARMSTRONG’S NATIONAL ALARM MONITORING

Kim began her career in the alarm industry in 1988 as a monitoring station operator. Over the years, she has worked for a family business, a large corporation and a not-for-profit association (Past National President of Canasa). Working her way up from an entry level position, Kim was able to gain experience in many areas of the industry including monitoring, service, installation, customer service and sales. Presently, Kim is the Director of Business Development for Armstrong’s National Alarm Monitoring. She is also the National Chair of CANASA’s Central Station Committee, and was a former Director of the Security Industry Alarm Coalition (SIAC).

ARMSTRONG’S WOULD LIKE TO CONGRATULATE KIM CARON ON BEING NAMED TO THE SP&T HALL OF FAME.

@SecurityEd • November/December 2016 25 Armstrong_Ad.indd 1

2016-11-18 9:13 AM

Product Previews

The latest in security technology

HDMI cables Legrand

Event analytics Arteco

This Event Analytics platform combines the power of analytics software with intuitive video security monitoring, singling out the most relevant information in the face of a security breach. Arteco VEMS integrates and converges third-party sensors into one common platform, allowing for an interoperable system that is easy to use and provide training for operators. Event Analytics is separate tool that can be used to analyze events that are managed inside the VEMS and provide greater situational awareness to security teams.

Premium High Speed HDMI cables with Ethernet ensure full support of 4K Ultra HD as well as High Dynamic Range (HDR) and other highspeed, high-performance AV features offered on the most advanced televisions, Ultra HD Blu-ray players and entertainment systems. The eightpiece offering includes two white slim line cables, the AC3MP1-WH (one-meter length) and AC3MP2-WH (two-meter length), which are suitable for discreet installations, such as wall-mounted monitors, as they maintain the lowest profiles without sacrificing features or performance.

www.legrand.com

Gesture control pad FIBARO

FIBARO SWIPE is a wireless gesture control pad that creates shortcuts for users to control the smart devices in their home with a wave of their hand. SWIPE recognizes six simple gestures — up, down, left, right, circle to the left, and circle to the right — along with more complex sequences which can be assigned and used to control select smart home devices or other home technology such as door locks or alarm panels, TVs, music systems and more.

www.arteco-global.com

Security barrier Delta Scientific

The HD2055 barrier, which will stop a 15,000 lb. vehicle traveling 50 mph (80 kph), has just met the criteria of the U.S. Department of State for continuous operations of 1 million cycles. The HD2055 was tested from February 2016 through July 2016, outside, exposed to full sunlight and the effects of climatic conditions. With its 24-inch (61 cm) shallow foundation and aesthetic design, the HD2055 obviates the concerns of interference with buried pipes, power lines and fibre optic communication lines.

www.deltascientific.com

www.fibaro.com

Video management platform Hitachi Insight Group

The new Hitachi Video Management Platform (VMP) configurations combine virtualized compute and storage and are delivered as fully integrated, turnkey appliances. These new models are optimized for enterprise video security and monitoring environments and support video analytics. Hitachi VMP is now available in three configurations to support medium to large enterprise security environments ranging from 150 to 10,000 or more cameras: the VMP 150, VMP 500 and VMP 1000. Hitachi VMP has been fully tested and certified compatible by its partners to support the XProtect VMS software from Milestone Systems, and the Ocularis 5 VMS software from OnSSI, respectively.

www.hitachiinsightgroup.com

For over 40 years Damar Security Systems has provided peace of mind protection for many residential and commercial customers across Canada. The Damar Promise: our experts will work with your team until your expectations are met; offering peace of mind, every step of the way.

DAMARSECURITYSYSTEMS.COM

TOLL FREE 1-877-263-2627

Digital signage solution S2 Security

Version 3 of the S2 Magic Monitor video display and digital signage solution enables security, safety and informational content to be displayed anywhere throughout the enterprise. Version 3 increases digital content control, enhances integration with S2 NetBox systems and offers plug- and-go appliance options. S2 Magic Monitor Version 3 updates include: S2 NetBox Integration; Remote Content Control; Plugand-Go Appliances. Whether in an operations centre, in public areas, at the front desk, or in the field, S2 Magic Monitor delivers the visual information needed for virtually any situation.

26 SP&T News • www.sptnews.ca SPT_Damar_NovDec.indd 1

2016-11-15 3:08 PM

www.s2sys.com

Cable tester Platinum Tools

Suspect tracking Exacq Technologies

exacqVision 8.0 introduces suspect tracking to easily set up CameraLinks between cameras to fully track a suspect. CameraLinks provide users with overlay controls to access the most needed commands while viewing live video. Version 8.0 also allows users to schedule, archive bookmarked video and perform direct archive searches and export directly from the archive. To save bandwidth, the exacqVision client will now blank video panels after they have become inactive for a selected period of time.

The LanSeeker Cable Tester (p/n TP500C) is a rugged cable tester and tone generator in one unit, displaying cable test results using LED indicators on the main and the self-stored remote unit. The LanSeeker is suitable for installation and troubleshooting of twisted pair security and datacom cables, supporting both unshielded or shielded twisted pair. The LanSeeker tests for shorts, opens, miswires, reversals, and split pairs and can display connection and fault information on a pair-by-pair basis.

www.platinumtools.com

Polycarbonate covers STI

Polycarbonate Covers offer a way to help prevent theft and vandalism to larger keypads, access controls, volume and lighting controls, and similar devices. Extremely difficult to break, these clear polycarbonate covers are molded from the same material used in football helmets. Each protected unit can be clearly seen and quickly identified. Covers increase the life and reliability of units by protecting them from accidental or intentional damage.

www.exacq.com

VMS and NVR

American Dynamics Version 4.9 of the American Dynamics’ victor Video Management System and VideoEdge network video recorders (NVR), features intuitive capabilities designed to put greater system functionality and key information in the hands of security system operators and administrators. VideoEdge now automatically configures and optimizes second stream video transmission to reduce bandwidth usage within victor for streams displayed on mobile devices or other constrained environments.

www.americandynamics.net

www.sti-usa.com

Ruggedized LCD monitors TRU-Vu Monitors

The Daylight Viewable LCD monitors were originally designed for the U.S. military and will withstand extreme heat, brutal cold and travel over rugged terrain. The new VMMOB-19 Series 19” Daylight Viewable monitors are designed to produce clear, sharp video images in bright daylight conditions. They will operate in harsh environments down to -22˚F (-30˚C) and up to 185˚F (85˚C). They feature Optical Bonding and Anti-Reflective glass to improve image quality and to shield the LCD panel from physical damage. The rugged powder-coated steel enclosure and TRU-Tuff treatment ensures maximum resistance to shock and vibration.

www.tru-vumonitors.com

Data centre security Schneider Electric

NetBotz 250 is a scalable rack access control and environmental monitoring appliance that proactively monitors critical IT assets in real-time, protecting against physical threats, environmental risks or human error that can disrupt IT operations and reduce reliability. NetBotz 250 can be used for IT deployments of varying applications, including environment monitoring only, rack access only or a combination of both. NetBotz 250‘s advanced feature set offers native support for NetBotz connected wireless temperature and humidity sensors for rapid and flexible deployment, while supporting additional wired sensors such as spot fluid, vibration and smoke detection.

www.schneider-electric.ca

ANIXTER PROUDLY CONGRATULATES PETER LEVOY SP&T’s Security Hall of Fame Inductee “Peter has been awarded this honor in recognition of his volunteer efforts and years of dedication to the security industry.” - SP&T Thank you, Peter, for all of your hard work and contributions to the security industry!

1.800.ANIXTER | anixter.com @SecurityEd • November/December 2016 27

Product Previews

The latest in security technology

Server grade NVR Milestone Systems

Badging software S2 Security

With a new Photo ID Badging System, NetBox Version 4.9 makes badge management easier by enhancing the user experience and expanding the ability to collaborate across multiple locations. Additional offerings include S2 NetBox Virtual Machine and S2 NetBox Offsite Recovery. The Photo ID Badging System is accessible from any location via the web-based S2 NetBox user interface. Within the new, flexible badge workflow, users can collaborate across multiple locations to complete badge production.

www.s2sys.com

The Milestone Husky M550A server-grade NVR delivers a guaranteed recording performance of 1400 Mb/s and unlimited external storage thanks to the use of features normally only seen in enterprise servers. The new model is expanding on the established Milestone Husky design with a dual power supply for added resiliency and the use of Intel’s X550 converged network adapter. This adapter allows native 10 GbE connections to enterprise class storage from EMC, Dell and HP, as well as using iSCSI and FCoE. The M550A NVR supports up to 64 TB of internal raw storage in hot swappable drives.

Deployment software

www.milestonesys.com

PureTech Systems New capability provides advanced video detection and autonomous sensor control for mobile platforms or vehicles. The result enables mobile surveillance platforms to be moved rapidly between observation positions, and once there, be quickly enabled for automated video detection and sensor operation.

Matrix amplifier TOA Canada

The MA-725F-AM is a 6-input matrix mixer: 4 of its inputs are configured for BGM or other line-level sources, while two balanced inputs are designated for priority sources, such as paging mics or message players. This is coupled in a single chassis with a 4 x 250W (@70 or 100V) Class D amplifier, which is capable of driving large speaker compliments with maximum efficiency.

www.puretechsystems.com

www.toacanada.com

Dual path communicator Elk Products

The C1M1 Dual Path Communicator reduces transmission time of emergency messages. It does not require dial capture or data bus decoding which leads to delays with other communicators. There is no cloud server to compromise or delay the communications. C1M1 provides full data communications to Central Monitoring Stations over IP and cellular pathways. Transmissions are automatically directed over the best pathway for quickest communications. Periodic tests are sent over both pathways to ensure reliable communications and C1M1 can automatically report a pathway outage. C1M1 also supports remote access with no port forwarding or extra fees.

www.elkproducts.com

Enterprise solution IPVideo Corp

Mosaic Enterprise caters to large-scale, single-site, multi-building applications. It supports the latest 4K cameras, streamlines workflows and operator efficiency, and provides advanced investigative tools and sophisticated export tools to consolidate video evidence. Features include interactive, multi-layered maps with integrated alarm management, a camera navigator function that tracks moving objects as they move between camera views, the ability to push video from smart phones directly to the VMS interface, and “ONVIF Bridge” which allows video streams to be shared with third party VMS systems.

www.ipvideocorp.com/mosaic 28 SP&T News • www.sptnews.ca SPT_JanFeb_JCJury.indd 1

2016-01-12 3:56 PM

LOOKING TO SELL ACCOUNTS? WE’RE ALWAYS BUYING!

“Putting a new face on an old friend”

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is the new name of Consolidated Monitoring Ltd. “Trusted & Dedicated to protecting lives & property”

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UNLOCKING OPPORTUNITIES IN THE SECURITY INDUSTRY

Dealer Enquiries: sales@cmlsecurity.com Phone: 1(877) 525-4109 Website: www.cmlsecurity.com

Harding_SPT_Feb.indd 1

For more information contact: (416)-705-8215 or chris.welling@securtek.sk.ca

2013-02-01 9:28 AM

GO DIGITAL

2016-01-19 4:01 PM SPT_SecureTek_NovDec.indd 1

SPT_JanFeb_Harding.indd 1 2016-01-20 9:24 AM

Consolidated_SPT_Feb.indd 1

FUNDING PROGRAMS! FULL OR PARTIAL ACCOUNT ACQUISITIONS! TURN YOUR ACCOUNTS INTO CASH!

www.sptnews.ca twitter.com/SecurityEd

2016-11-07 9:37 AM

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