TRENDS Magazine - Fall 2016 - GLACUHO

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PRE-CONFERENCE EDITION

GREAT LAKES ASSOCIATION OF COLLEGE AND UNIVERSITY HOUSING OFFICERS

FALL 2016 ISSUE


GLACUHO Communications & Marketing Committee Dexter Earney Grand Valley State University Kyleen Ammerman Miami University

Caleb Lesley The Ohio State University

Bri Cooper University of Illinois at Chicago

Shane McGoff Southern Illinois University Carbondale

Emily Davis Grand Valley State University

Doug Meyer Illinois Weslyan University

Jimmy Hicks Indiana University – Bloomington

Sean Sheptoski Ball State University

Molli Keller Indiana State University

Thea Smekens Ohio Wesleyan University

Josh Lemieux Saint Joseph's College

Rita Wiley Ball State University

ABOUT TRENDS is published four times yearly by the Great Lakes Association of College and University Housing Officers (GLACUHO) for members of the association. GLACUHO is a non-profit organization that strives to: • Better prepare housing officers to meet the diverse and changing needs of those we serve with primary concern for students • Contribute to the improvement of dining services, residential life, residential services and residential facilities provided by housing officers • Advance and communicate professional knowledge and standards in the field of housing • Provide opportunities for the education and professional development of housing officers • Sponsor activities and services which assist housing officers in the exchange and distribution of information and ideas • Support the goals and purposes of the Association of College and University Housing Officers International (ACUHO-I).

President Paul Hubinsky Northwestern University

Technology Coordinator Eric Musselman DePaul University

EDITORIAL GUIDELINES All members of GLACUHO institutions are encouraged to submit articles for publication. Be sure to indicate author’s name, institution, e-mail address and GLACUHO committee or Board affiliation, if applicable. Articles not received on time or not published will be considered for the next issue.

Past President Dr. Joshua Lawrie Bowling Green State University

Exhibitor Liaison Joe Roselieb Western Illinois University

Necessary editorial revisions will be made to ensure publication quality and to meet space requirements.

President-Elect Michelle Sujka University of Cincinnati

Campus Safety & Crisis Management Chair Jess Robinson Indiana State University

Secretary Kelsey Cripe Eastern Michigan University

Communications & Marketing Chair Dexter Earney Grand Valley State University

Treasurer Justin Schuch Western Illinois University

Contemporary Issues Chair Tiffany Gonzales Northwestern University

Illinois Delegate Aaron Copley-Spivey Lutheran School of Theology at Chicago

Facilities & Operations Chair Robert King University of Illinois at Urbana-Champaign

GLACUHO Board of Directors

Indiana Delegate Jacob Knight Franklin College Michigan Delegate Danielle Merrill Michigan State University Ohio Delegate Spencer Giese The Ohio State University 2016 Conference Host Alison Berland University of Dayton 2017 Conference Host Sara Dickey Indiana University Purdue University Indianapolis

Health & Wellness Chair Carianne Meng Denison University Inclusion & Equity Chair Michael King Ball State University Professional Foundations Chair Zac Birch Purdue University Programming & Development Chair Mollie Rockafellow University of St. Francis Programming & Development Assistant Chair Laura Williams Lake Forest College Student Learning Chair Debbie Gettemy Northern Illinois University

Material that has been submitted to other publications is discouraged. Authors bear full responsibility for the accuracy of references, quotations, tables, and figures submitted for publication. Authors further hold GLACUHO harmless from any liability resulting from publication of articles. Any editorial mention of commercial interests is intended entirely as an information service and should not be construed as an endorsement, actual or implied, by GLACUHO. Submission should be made at www.glacuho.org/?Trends_Submissions. Comments, and questions for TRENDS can be sent to trends@glacuho.org. Printed materials can be sent to: Dexter Earney GLACUHO Communications & Marketing Chair 103 Student Services 1 Campus Drive Allendale, MI. 49401 ADVERTISEMENTS For information, please contact the GLACUHO Communications and Marketing Chair. GLACUHO reserves the right to reject any advertisement not in consonance with the principles of the GLACUHO Resolution on Pluralism (1989) or the GLACUHO Diversity Statement (revised 1998). Advertising of a product or service in this publication should not be construed as an endorsement.


FLIP THROUGH THE PAGES TO VIEW SOME OF THE 2016 CONFERENCE HIGHLIGHTS

a look at what’s inside… Letter from the President Paul Hubinsky Real Life…I Finally Moved Off Campus Kelsey Cripe Building Community: The New “Pod-Style” Student Housing at WMU Jim Nicolow and Jackson Kane Board Member Spotlight Kelsey Cripe Making the Most of the Exhibitor Fair JB Biernbaum and Abbey Dupay Discovering Down Under: An Internship Journey Megan Corder Board Member Spotlight Robert King The Spirit of GLACUHO Michelle Sujka 30 For 30: # Richard Wallace


FROM THE PRESIDENT

The GLACUHO Board of Directors is excited that many of you will be joining us soon in Cincinnati for the 2016 annual conference. Under the leadership of Mollie Rockafellow and Laura Williams, the Conference Programming Committee has spent the last year preparing an experience that will provide opportunities for attendees from graduate to senior level to network, share ideas, and learn from others. My hope is that each attendee will have the opportunity to view something through a different lens, add to their knowledge, think of a new idea to implement on campus, make a connection with another outstanding professional, and feel inspired to serve their students in new and innovative ways. I would like to share a few conference highlights. We will cap off the year of our contemporary issue, navigating change in housing and residential life, with our Contemporary Issue Expert, Dr. Mahauganee Shaw of Miami University serving as our keynote speaker at the opening banquet. I am also excited to review the recommendations that have come from the work of the GLACUHO strategic plan task forces. Mid-level and senior level programming has been added to supplement the traditionally strong slate of graduate and entry level focused sessions. The case study competition is near capacity. This year will see the return of the GLOW-CAHO 5k. Leadership from GLACURH and CAACURH will be present to give us updates on the work of our student associations. There should be something for everyone. This edition of Trends is focused on preparing you for the conference experience. The conference host team, led by Alison Berland of the University of Dayton, is ready to welcome you to Cincinnati in a few short days. I look forward to reconnecting or meeting many of you in Ohio.

Sincerely,

Paul Hubinsky GLACUHO President


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Download the app on your Apple iOS or Android device or view on the web at https://guidebook.com/guide/67411/

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Open

and look for the guide:

GLACUHO 2016

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Enjoy your conference!


The GLACUHO Board of Directors is currently seeking housing officers in the states of Illinois, Indiana, Michigan, and Ohio to serve on one of the GLACUHO committees:

Campus Safety/Crisis Management Health And Wellness Inclusion And Equity Professional Foundations Student Learning Facilities And Operations Contemporary Issues Communications And Marketing Programming And Development

Applications are due by Monday, November 14, at 12:00pm. Visit www.glacuho.org to learn more info and apply!


Real life‌I Finally Moved Off Campus Kelsey Cripe || Eastern Illinois University

his past year brought about several changes in my life, both professionally and personally. In late May, I T was offered a new position that encompassed everything I want to be doing at the moment, including working with graduate students and full-time staff, more administrative responsibility, and so much more.

With this position also came the opportunity to move off campus. This was a huge decision for my husband and I, as neither of us have either lived off campus. We both served as resident assistants for three years, then I become a graduate hall director, and then a live-in hall director. Living in was all we have ever known. After a lot of careful consideration and processing, my husband and I decided to take the leap and move off campus and purchase our first home together. You may be thinking, why is she writing about getting to move off campus and buying her first house? Well, if you are like me, I had no idea the amount of details and small things that it took to purchase a house and the things to consider when moving off. This is one of the biggest decisions of your life and one that shouldn’t be taken lightly. My hope is to provide some suggestions and tips of things to think about before moving off campus, as well as the struggles and benefits of being an on-call professional living off campus. Here are a few things to consider when you are thinking about moving off campus and purchasing a house:

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If you do not know where to start, start at the bank. You have to figure out how much you are pre-approved for with a home loan, if you decide to use your bank for your home loan. But that is not it. You have to also determine how much you can afford to spend each month on a home mortgage. What my husband and I did was took our monthly income and added that up. That gave us an idea of how much physical money we would be bringing in each month. We started an excel document to determine how much every single bill each month would be, as well as how much money we wanted to be able to put into savings each month. With a home, you also have to factor in home insurance, PMI, and taxes. The home buying process isn’t fast by any means (ours took roughly about a month and that is pretty quick). You have to get a home inspection, home appraisal, sign several SEVERAL documents, and that is if the current home buyers are easy to work with.

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Speaking of bills, think about everything in your residence hall apartment that you have. Now when you buy a house you have to figure out how to get all of that in your home, including internet, cable, water, electricity, power, trash, food, etc. All of these things add up each month. You also have to determine which company and package you want to go with, determine how to turn on items you need, and have to remember to pay each month!

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Now think of the things you do not even consider. You probably moved into your apartment like I did and had furniture waiting for you. Not a home. You have to furnish your whole home. A helpful hint is that furniture stores have great deals around the holidays!

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Other things to consider are getting gardening and lawn supplies (mower, hose, shovel, etc.), home maintenance supplies (vacuum, brooms, mops, light bulbs, etc.), painting materials, decorations, and any cosmetic changes you request.


\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ Here are a few suggestions to help you through some of the items: \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ Make a monthly budget excel form. This helps me check off each month’s items that I have paid and still need to pay. There are a lot of different items to pay for, so this reminds me what I need to pay and when. Start buying furniture now! About a year before we moved off campus, my husband and I started buying furniture slowly. This allowed us to purchase items over time and not drop a lot of money all at once.

Our process was made super easy by working with a realtor that we trusted and had our best interest at heart. He made our home buying process super smooth and very easy.

Plan for the worst. When living-in you have a lot of extra money to play with and maintenance issues are fixed simply by putting in a request, so buying that extra pair of shoes or taking that extra trip is ok. When you buy a home, your priorities need to focus on planning for the “what if’s”. What if this breaks, what if this stops working, etc. Saving money each month is key to making sure you are prepared for anything that could happen. Know that living off campus doesn’t mean you are “off”. I still serve on 24-hour call and have to respond to campus from time to time in the middle of the night. Be prepared with what you need to bring home to work on or to prepare for the next morning. Know you are going to feel some disconnect. When I lived in, I was only feet away from student interaction and my office. Now, there is a separation between home life and work life, which is a great feeling, but also was a little shocking when moving off campus. I help curve this by inviting my graduate students over regularly!

There are several other items to take into consideration when purchasing your first home and this is not an inclusive list. This process is very different for each person, but I think it is very interesting for housing professionals who have never lived off.

Overall, moving off campus has been a great move in my and my husband’s life. I have a better work life balance (even though I still bring work home from time to time). We have a space that we can call ours. I am able to work on small projects and transform different rooms in my house, which is a great stress relief. Most importantly, we were able to get our beloved basset hound named Fred. Overall, moving off campus is your decision and yours alone. Be prepared and do your research. I am also willing to talk more about my journey if you would like to reach out.


SUNDAY 11/13 8:00pm BELOW ZERO LOUNGE 1120 WALNUT ST ALL ARE WELCOME

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Building Community: The New “Pod-Style” Student Housing at Western Michigan University Jim Nicolow and Jackson Kane

W

hen Western Michigan University (WMU) undertook the development of its first new residence hall in nearly 50 years, the leadership team saw it as an opportunity to differentiate itself from other institutions and to improve recruitment and retention of new students. They did this by designing a building that engages them in campus life and is a model in sustainability. The result was Western Heights, which opened in the fall of 2015. The innovative housing model combines the community-establishing aspects of traditional campus housing with the modern privacy expectations of incoming students. The design was the first of its type in Michigan and was intended to build multiple levels of community engagement and facilitate academic success. For first-year college students, a residence hall can be so much more than a dormitory. WMU challenged Lord Aeck Sargent (LAS) to rethink this space to create more than a place to live on campus. Why should it not feel like a new home they share with their new campus family? How can a residence hall actively foster campus community? Can the building serve as a testament to the campus’ environmental ethos? The Evolution of Campus Housing On-campus student housing has gradually evolved to provide increasingly more private spaces and facilities in response to changing student tastes and expectations, often at the expense of shared spaces that promote socialization. The traditional "dormitorystyle" housing model prevalent in the 1960s and 70s, with its communal bathroom facilities and shared lounge/living spaces, has largely been replaced by housing models where private spaces are emphasized

over community spaces, such as semi-suites (private bathrooms), suites (private bathrooms and private lounge/living space) and apartments (private bathrooms, private lounge/living space and kitchens). An unintended consequence of this increasing emphasis on private space has been a reduction in the opportunities to develop community fostered with the traditional model, especially for new students. For first-year students in particular, these more recent housing models can often discourage social interaction; the privacy and comfort of a suite can lead students to “cocoon” in their rooms. This tendency is compounded by the prevalence of social media and the ease of online communication and gaming, making it easier for students to maintain friendships from home instead of establishing new relationships on campus. There is a vast body of research to indicate that students who form meaningful social relationships on campus are more likely to succeed academically. The pod housing model facilitates these relationships in three critical ways: First, by giving every student a roommate so no student is ever completely isolated; second, by encouraging students to leave their rooms for spaces where they will engage more of their peers; and third, by deliberately building community at a small scale. The Responsive Design Solution In response to the stated programmatic desires for the project, LAS suggested the University consider pod housing as an alternative approach. The idea was vetted


through student focus groups, and Western’s residence life staff toured several existing facilities with LAS architects to better understand the concept and to engage colleagues from other institutions to evaluate the effectiveness of the pod

housing on their campuses. Convinced of the efficacy of the model, WMU adopted the pod model as the basis for their new residence hall, and began working with LAS to apply the pod model to suit Western's needs. The Western Heights Model Western Michigan University accomplished their goals with the two-building, 750-bed Western Heights complex focusing on environmentally conscious features, safe living environments, and enhanced socialization through creation of purposeful community spaces. This pod-style housing model comprises three pods--which WMU chose to call “houses” to maintain the homelike feel desired for the facility-radiating from a central common space in each building. Each house encourages community among its thirty-four students with a common kitchenette, living area, study nooks and “centrally private” restrooms. The kitchenette was an important point of discussion. Designed with a refrigerator and oven, but without a stove, and with a counter that could double for seating as well as food preparation, the kitchenette is intended to facilitate experiences around a common meal, promote the establishment and selfregulation of “house rules”, and accommodate baking without the mess and risk associated with frying on a cooktop, encouraging

students to literally and figuratively “break bread” together. The “centrally private” restrooms feature individual showers (each with a private dressing area) and water closets with full height walls and doors to protect student privacy with public vanities to promote community. The living areas are generous, with ample natural light, and are located at the entry to each house and open to the kitchenette to promote social interaction. The study nooks are located at the opposite end of the house to provide an intermediate space for small group work that is neither as private as the room nor as distracting as the living area. In addition to the spaces belonging to each house, Western Heights include central building spaces that stack vertically at the intersection of the three houses. These spaces include


adjacent social space, multiple study lounges, video and gaming rooms, and fourth floor balconies overlooking a newly restored pedestrian quad and volleyball courts which now serve as a hub of activity in the heart of campus. Western reports these spaces as playing a valuable role in giving students a place to interact at a larger scale, and the success of the model is reflected in how the common areas of the individual houses are the most actively used. “Western Heights is enhancing community and learning,” said Diane Anderson, WMU Vice President of Student Affairs. “Resident Assistants report that students are not just socializing in these spaces, but studying for classes together in a way they have not seen in other residence halls on campus. In the two years it has been open the number of students who have applied to live in the Heights far exceeds the number we can house there.”

Buildings That Teach In addition to developing students through engagement and

socialization, Western Heights also aims to teach through sustainability. This was an important goal for WMU, which set LEED Silver Certification as the minimum target for the complex. Beyond a commitment to being good environmental stewards, WMU desired a didactic green building with visible design strategies that could be seen and understood by the residents. The architects developed educational materials to explain the design to the facility’s residents. Those features are practical and design-driven, from a distinctive lobby featuring salvaged granite window sills and gymnasium flooring to rain gardens that reduce and treat storm water runoff. External sunscreens, Thermochromic glazing and a high-efficiency heat pump mechanical system also showcase the latest technologies for efficiently heating and cooling the building complex. In the words of Winston Churchill, “We shape our buildings, thereafter they shape us.” By providing a distinctive model developed specifically for freshman, Western Heights provides incoming students with a firm foundation for their academic careers. Within the larger context of WMU’s housing portfolio, the project helped WMU move more deliberately to a “progressive” housing model in which students move from facilities designed specifically for first-year students to campus-edge apartment living for upperclassmen, with a range of other housing models in between. By providing different housing models for students at different stages of their academic and social development, Western is better able to respond to their needs, encourage their success, and prepare them for the world. Jim Nicolow and Jackson Kane are principals for Lord Aeck Sargent, an award-winning architecture, planning and interior design firm serving clients in the college and university, K-12 education, multi-family housing/ mixed-use/commercial, and urban design/planning markets with specialization in science and technology, arts and culture and historic preservation. Nicolow is a nationally recognized expert in sustainability and Kane specializes in education with a focus in the design of student life facilities and campus planning.


BROUGHT TO YOU BY THE GLACUHO COMMUNICATIONS & MARKETING COMMITTEE

COME DRESSED AND READY TO TAKE A FREE HEADSHOT SENT DIRECTLY TO YOUR E-MAIL FOR FUTURE USE!

MONDAY - 11/14 4:30pm-7:30pm ENTRANCE TO THE EXHIBITOR FAIR


BOARD MEMBER

Spotlight Meet Kelsey Cripe! Secretary

Why did you enter the housing profession and what keeps you in it? I started getting involved very early on in my college years with housing, including hall council, being a Desk Assistant, Conference Assistant, Resident Assistant, and serving on the NRHH Executive Board. Two of my mentors, Josh Lawrie and Matt Boyer, were two of the people that truly inspired me to continue in this field. The passion they had for the work they did and the care and concern they had for my future made me want to be that great mentor to someone one day. Outside of housing what is a passion area of yours, and how do you find ways to bring it into the work that you do? One passion area of mine is health. I started living a healthier lifestyle around 4 years ago, which included eating healthier and exercising daily. This is impacted my significantly both physically and mentally. It is a stress relief for me and also a time that I can zone out and focus on nothing but me. I have incorporated that into my work in several ways. I ask my graduate students and full-timers, “what are you doing for you today” or when a stressful week hits changing this up and having meetings by getting coffee or a meal. I have also put on a “Health and Wellness Initiative” in my department a few years ago and believe will be bringing it back this upcoming semester! My number one passion though is family. I recently moved off campus into my own house with my husband. We also added to our family by getting the cutest basset hound named Fred. I incorporate family in my daily life because it is the most important thing to me. It isn’t uncommon on a Friday night for my graduate students to be over at my house, talking with my husband and I and playing fetch with Fred. I think creating a family atmosphere is extremely important for me because it shows who I am and what I care about. Can you tell us about a moment that you believe was really impactful in your career? Two moments come to mind. First is the first time I had to release someone from their Resident Assistant position. It was the hardest thing at the time because of the connection I had with the student over the past two years of supervision. But, it all was worthwhile after because I was able to see him grow and learn from his mistakes, as well as continue to meet with me every week until the day he graduated a year and a half later. One of the hardest moments in my young career, but so far one of the most impactful. The second would be the little things. I live for the “thank you” or “you made a difference to me”. I am someone who doesn’t need praise or glory, but something as simple as that makes my day everyday. What is a fun fact about you that you would like to share with GLACUHO? I love penguins, the St. Louis Cardinals, St. Louis Blues, and Special K Cereal (it is a problem)! Feel free to add Kelsey on Facebook!


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SIGN-UP TO BE A MODERATOR @GLACUHO Enhance your conference experience by signing up to be a Program Moderator at GLACUHO 2016! Click here to view the standard moderator instructions and select your program(s). Moderator training will take place on Sunday evening after the opening banquet.


TOTAL SPONSORSHIP OVER THE PAST 5 YEARS TOTALING OVER

$133,000

G REA�c::1 K�sU" 2b

LA ASSOCIATION OF �COLLEG E AND NIVERS ITY ' U HOUSING -· O FFICERS


Making the Most of the By JB Biernbaum and Abbey Dupay

EXH

As members of the Financial Taskforce we were CHOOSE YOUR WORDS CAREFULLY asked to write a Trend’s article discussing the importance and value of developing relationships with Exhibitors, not only as professionals, but also as members of GLACUHO. After some discussion, we came to the conclusion that many professionals feel uncomfortable and uncertain interacting with Exhibitors. As a Mid-Level professional and Senior Level professional, we reflected on our experiences with the exhibitors and the exhibitor fair during the GLACUHO conference, and created our tips and advice for getting the most out of your experience.

START AT HOME

As you prepare for the conference, make the exhibitor fair part of the conversation. What companies do you currently work with and why? Does your department or university have any big projects coming up? What do you see trending among students in terms of their wants and needs? Exhibitors love using you as part of the “Research and Development” for their products. Also, understand your state procurement laws. If you happened to win a drawing are you actually able to claim it based on state ethics laws? You would be surprised at some of the rules that are out there.

ABC: ALWAYS BE COUNTING

If you are not the “decision maker” on campus, you still need to make those connections. Exhibitors are in the connection business. They are constantly investing in relationships because someday they know you will be in a position to make those decisions. JB met Andy McDade from OCM as an undergraduate student. They have been doing business together for almost 30 years now. Don’t underestimate the power of connections.

Yes, it will be loud in the exhibitor fair. No, this does not give you the freedom to say whatever you want, however you want. People can still hear you, and you are representation of your school and our field. If you have an awkward interaction with an exhibitor, keep quiet about it as you walk away. If you do not like the way another professional is behaving, be a professional yourself and find an appropriate way to talk with the person.

THIS IS NOT QVC

There is not a clock ticking down with the time that you have left to get the best deal possible. No one is trying to swindle you into purchasing spray on hair. The exhibitors are real people who are selling excellent products that have positively impacted universities all throughout our region. Take the time to gather information and learn about their product. While you may not be the decision makers for your department, you can be information gatherers.

NOT A TIME TO RELIVE YOUR GLORY DAYS

There will be a bar at the exhibitor fair. It is ok to have a drink while you are walking around. This is not the time for you to throw back a shot or show your peers how quickly you can down that beer. The exhibitor show is an opportunity for you to respectfully engage with exhibitors and show current and future employers that you can be professional in a variety of situations.


HIBITOR FAIR NOAH’S ARK: SOMETIMES IT IS BETTER TO THE PAYOFF IS TOTALLY WORTH IT Most of all have fun and engage in the process. Exhibitors GO IN PAIRS Whether you have someone mentor you through your first, second, or third exhibitor fair or you go with a colleague, walking through the exhibitor fair with someone can help not only break the ice, but give those of us who are a little more introverted the comfort to speak with exhibitors and learn about their products.

are people just like us. They have families, pets, problems and lives just like we do. We need to remind ourselves from time to time that we are in the connection business and this is just another platform in which to make those connections.

FREE FOOD; NOT A BUFFET LINE

My first experience with exhibitors was at GLACUHO 1991 in Grand Rapids, Michigan with Ferris State hosting. I was there representing GLACURH, at the time, and had no freaking idea what the exhibitor fair was all about. I got lucky because Dan Pederson (former GLACUHO President) took me aside and let me walk with him as he made the rounds. I will never forget how it felt like he knew everyone. It was fascinating watching him work the entire room. Shadowing him during that first experience has informed me to this day on how to participate in the

There are meals provided by GLACUHO at the exhibitor fair, but there is no need to fill up your plate like this is the last opportunity you will ever have to eat conference meatballs and sliced cheese. You can go up to the food multiple times, so take a reasonable amount of food and stand at the tables near the food to eat. Do not take your food around with you. Vendors do not need to shake your greasy hands and you do not need to drop sliced meat on someone’s show mattress.

PAY IT FORWARD

It is important for more seasoned professionals or as some may say “longer in the tooth” professionals to remember to take the initiative with our younger professionals. See if they want someone to accompany them around the room. We often forget how large, scary, and foreign it looked to us our first time. Reach out “pay it forward”.

YOU CAN DO THIS

Don’t be afraid to put yourself out there. The exhibitor fair can be introvert hell, but throw yourself into the process. GLACUHO has worked hard to help you connect by doing raffles and “Exhibitor Bingo”, among other things, in order to make the process more accessible and fun for all those involved. Remember, you can always go in pairs!

LESSONS FROM JB

exhibitor fair.

A WORD FROM OUR SPONSOR

”Engaging with new professionals is very informative and rewarding. As a service provider, I have always learned from fresh perspectives that help me serve higher education and keep up with the needs of students. In return, newer staff members start to learn how to gather needed information that will lead to effective, informed decisions. These new relationships grow over time and help the individuals and institutions, as well as associations, achieve financial goals. Forging these relationships is the most rewarding aspect of my job. Today I enjoy many that began as students, some as first year students. I encourage every newer professional to take the time to meet with all of your exhibitors.” ---Andy McDade, On Campus Marketing.


GLACUHO 2016 SENIOR HOUSING OFFICER EXPERT PROGRAM The Fair Labor Standards Act (FLSA) Final Overtime Rule and the effect of the Final Rule’s will be felt by colleges and universities within the GLACUHO region. The Final Rule’s impact on new types of employees not traditionally eligible for overtime pay will create the compliance challenge of tracking irregular hours or discerning between work and non-work activities for many employees. It is fair to say that it has not been a simple exercise to balance the needs of our institutions, higher education administrators and the needs of individuals. This program will look at both sides of the debate on a living wage, have discussions on decisions made on individual campuses and implementation strategies. Participants will be able to: o Learn about FLSA o Verbally describe how one institution will respond/has responded to the emerging trend of FLSA o Discuss "best practices" for developing an institutional response to the FLSA across the GLACUHO region

Michael Schultz has been the Director of University Housing at Southern Illinois University Edwardsville since 1989. He has served on several committees at SIUE, including the University Assessment Committee, and Student Personnel Program Development. Prior to his position at SIUE, he was the Associate Director of Housing and Assistant Director of Housing for Operations at St. Louis University. Mike Schultz has served ACUHO-I as president (2009-10) and vice president (2007-08), and has participated on a dozen committees covering 30 years with the organization. He has also served as an NHTI faculty member. Within GLACUHO he has served as a Professional Development Institute Faculty member.

Mike received a Bachelor of Arts in Communications from Mercer University, and a Master of Science in Higher Education Administration from The Florida State University.



Discovering Down Under

An Internship Journey Megan Corder | Eastern Illinois University When I clicked “send application” for one particular ACUHO-I Internship last spring, I never through I’d get it. When I applied to the internship, I had hoped to get an interview. I never thought I’d get an offer that changed my life. The offer came in the form of a Campus Life Internship in Australia. Federation University Australia is a regional university outside of Ballarat, an hour and a half from Melbourne. It is a city with a rich history (truly, the city was founded as part of a gold rush) and an incredible institution. I had the privilege to travel there this past summer and start my life-changing journey as a Campus Life Intern. It’s funny really, you never realize how the people you meet along the way will impact your journey as you go along. I’ve heard about the value of networking so many times I’ve lost track. Everyone tells you that you never know where that contact may lead, and it’s important to be mindful of that. You should keep track of people you meet and network with because you never know how it will impact your life later. Sure, I heard the wisdom in that, but I never really understood. I, like every aspiring professional, kept an arsenal of business cards and worked to stay in touch with folks I had met at conferences. One of those people was a woman I met during a visiting professionals’ luncheon at ACUHO-I that I attended as part of STARS College. I remember hearing about her work in housing in Australia and asking questions about their internship program. I let the thought cross my mind that maybe one day I’d apply for that position and have an experience like the one she described to me. It seemed like such an incredible opportunity.

Flash forward two years later when I applied for internships. I applied to Federation University’s ACUHO-I Internship and hoped that maybe, just maybe, things would work out. I wasn’t sure I was going to get it, but some part of me still remembered thinking that if I ever got the chance to apply, I had to. I realized during my interview that the woman I had met years before at the luncheon was one of the professionals interviewing me. So, when I received the offer that changed my life I was overwhelmed, overjoyed, and invigorated for the opportunity. I was excited for the adventure and I didn’t really know what was in store for me. All I knew was that this was going to change me personally and professionally. I arrived in Australia as an overly eager, slightly jetlagged, and ready to go, Campus Life Intern. While I was initially a bit startled by driving on the wrong side of the road, the moment I met the staff members and got acquainted with the campus, I felt right at home. They were kind, friendly, and supportive. I felt from my first meeting with my supervisor that they were focused on giving me as many opportunities as I wanted to take advantage of, and I took advantage


of all that I could fit it. I met the Vice Chancellor and Chancellor of the university, volunteered at an outstanding alumni recognition event, met students from all around the world, learned about the other departments and offices that facilitated the student experience, and learned more about Australian higher education. During a long weekend, I had the chance to travel to Sydney and network with some professionals who worked in housing at two different universities. The staff at University Technology Sydney and the University of Sydney were incredibly friendly, helpful, and insightful. They shared their career paths, experiences, responsibilities, and gave me a tour of their residences. I learned about creative ways they used renovated buildings to meet student needs and honor history. They shared unique ways to build more student accommodation in urban areas and how they meet programming needs. I saw how they built technology, like a residential life application, into their daily practices. Overall, it was a fantastic trip and I am thankful for the opportunity.

arrival. As an international student myself, it was a very unique opportunity. This experience challenged me personally and professionally. It helped me develop my skill set, perspective, philosophy on higher education, and my views on the residential experience all changed for the better. My coworkers welcomed me with open arms. They were kind, friendly, inviting, and all around amazing individuals. They let me tag along on road trips around Victoria and invited me to see their children in school plays. They shared their wisdom, mastery of their crafts, and time with me, something I am eternally grateful for. I cannot thank them enough for the hospitality, friendship, and care. They made me feel welcomed and made me wish I could stay longer to spend more time working with them, learning from them, and getting to know them. One of my favorite moments is when they threw me a surprise Fourth of July Party. It was a moment I’ll always cherish. I still have some of the American flag decorations they made.

In addition to traveling to Sydney, I had the chance to attend an Aboriginal Cultural Awareness Training. This was a powerful experience. A few years ago, the Australian government recognized the systematic oppression and treatment of aboriginal peoples and now is working towards reconciliation. The training that I attended identified ways that staff members could support aboriginal peoples, how to meet the university goal of increasing the representation of aboriginals in staff and faculty positions, and ways to expand our own understanding of aboriginal culture. It was an incredibly profound and impactful experience, one that dramatically changed my perspective. It was not only my perspective of social justice that changed during this trip, but also my perspective on travel and ways to approach my profession. I had the chance to travel to Sydney and climb the Sydney Harbor Bridge. I visited the Great Ocean Road and climbed to the Pinnacle of Halls Gap at the Grampians National Park. I embraced being a backpack wielding tourist in Melbourne. I saw parts of the world I am not sure I can ever describe in words, but I have photos to share. The projects I had the privilege to complete were amazing and helped me expand and develop my skill sets. I compiled research reports, filmed and edited videos, collected photos of accommodation offerings, identified ways to connect with alumni, and helped incoming international students get settled upon

Someone asked me before I left Australia if I would come back. Honestly? If it meant that I could have the same quality of experience that I had this past summer, then I would in a heartbeat. If it meant that I could work with people of the same caliber that I worked with this summer, then I would in a heartbeat. If I could continue to work with students who were so excited to talk to me about Australia, and tease me about my accent, then I would love to. If it meant that they’d continue to patiently explain Australian Football to me even again, then I would grab my jersey. What I have come to realize is at the end of the day it’s not only the experience that improves the journey, but the people that make the difference. Who knew that clicking “send application” would have such a difference in my life? I’m glad I had the adventure, and I am a better person and professional because of it.


BOARD MEMBER

Spotlight Meet Robert King! Facilities and Operations Chair

Why did you enter the housing profession and what keeps you in it? I entered the Housing profession because it was something I had become very familiar and comfortable with working and growing as an emerging professional. I truly enjoyed serving in a Housing professional capacity. I enjoyed the diversity of people that came along with the work. It feels like the role has always served as a great way to keep me really informed about higher education culture. What accomplishment in the past year are you most proud of? I was awarded the McKinley Foundation Social Justice Award that is presented to practitioners in the community. It was a really cool opportunity to share what I do as a housing professional and my personal life with participation in my community. Outside of housing what is a passion area of yours, and how do you find ways to bring it into the work that you do? I enjoy advocating for my community. I have been apart of various activist groups and I have had the opportunity to discuss and debate the merits of proposals in our community. I have parlayed those experiences into speaking at events and spaces on campus. It has been a great way to bring applicable advocacy experience to our students in a way that helps them to see the value of developing this skill. Can you tell us about a moment that you believe was really impactful in your career? I believe the most impactful moment was early in my career I was interviewing for a Resident Director position that was open and getting a job offer for the position and an anticipated opening for a Resident Manager position. The hiring authority explained that I had the skills to do either position but that the Resident Manager position would provide me with more depth in terms of facilities and operational skills. He said it was my choice but both positions were mine. It was a great point of validation for my skills at that time to hear that I had skills for the traditional reslife position and the heavy facilities management position. What is a fun fact about you that you would like to share with GLACUHO? I am the Parent Teacher Student Association President at our local High School. PTA or PTSA is one of the oldest advocacy special interest groups in public schools. Twitter handle: @robking10


REFRESH YOUR READING THROUGH

S ’ O H U C GLA

BOOK E G N A H C X E M A R G PRO GLACUHO’s Professional Foundations Committee has created the Book Exchange Program as a way to help refresh your libraries (personal or departmental)with new and different material that can aid professional development, but in a more cost-effective manner. Visit the book exchange table at Learning on the Go space at the Annual Conference. Bring a book and take a book! At the end of the conference, any remaining books can be re-claimed by the original owner or be donated to the ACUHO-I Library or a local organization. QUESTIONS? CONTACT THE PROFOUND COMMITTEE AT PROFOUND@GLACUHO.ORG


GLACUHO

and the Professional Foundations Committee are seeking faculty applications for the 2017

Mid-Level Institute

MLI will take place June 4-5, 2017, in Indianapolis, Indiana. 2017 will be the third year that the Mid-Level Institute is offered by GLACUHO’s Professional Foundations Committee. MLI was created to provide an opportunity for our members in mid-level positions in the housing profession, regardless of years of experience, to gain additional development from seasoned professionals. Twelve individuals will be selected to participate in an intentional curriculum developed by four faculty members.

Interested in serving as a faculty member for MLI? Please visit http://www.glacuho.org/ for more information and the application.


f o t i r i p S T he

GLACUHO By GLACUHO President-Elect Michelle Sujka

The committee experience in GLACUHO is one that many professionals find allow them to get their start in the professional association network. Without the work of our committees, our association would not be able to create all the opportunities and educational sharing that are available to our members. The committees of the association are a great way to be involved and network with other professionals with varying experiences and years in the field, as well as offer opportunities to work on things in which you are passionate about, but may not have responsibility for on a day-to-day basis. Members of our committees have shared some of the highlights from their involvement this year below. Kayla Reed from Southern Illinois University Carbondale shared “The highlight of my time on the P&D Committee has been meeting new people. Last year was my first year in the region and getting involved in GLACUHO beyond just attending the annual conference has definitely made for a smoother assimilation into the professional networks in the area.” Kristin Brewer from Baldwin Wallace University agrees, stating, “for me, it’s being able to network with so many amazing professionals across our region. I’ve loved having the opportunity to get to know others, learn from them, and even present together at the annual conference.” “The highlight of serving on [the P&D] committee this year has been the opportunity to learn from colleagues. Having the chance to get to know others and learn about their styles preferences, and commitment to students and our profession is always motivating and continually rewarding.” states Eric Jaburek, from Ohio State University.

Similarly, Stacey Grippa from the University of Cincinnati states, “I enjoy serving on a GLACUHO committee because it has allowed me to network with other professionals across our region. Serving on the Health and Wellness committee has given me a chance to work on projects outside of my normal day to day Residence Hall Director experience. I have gotten the chance to learn more about the health and wellness field, which has helped me become a better professional and person. I have been given the opportunity to write articles, participate in webinars, and even plan a 5k, something I would not have gained if I wasn’t involved in GLACUHO. As a committee member, I feel I have gained more personal relationships to both GLACUHO and professionals across our region.” Graduate student, Andrew Haugen from Indiana State University shares, “Being on the I&E committee as a first year graduate, now second year, has been a wonderful experience. With this opportunity I have been able to develop as a leader and connect with a wide array of professionals throughout the region. Being involved on a committee allows me to connect with past and future mentors within the field. This committee specifically has helped with my knowledge and understanding of inclusivity and has taught me new ways to accommodate for all walks of life.” Whether your reason for getting involved in committee work is to connect with other professionals in the field, work on things you enjoy but do not have a daily responsibility for, or learning from your committee work, committee involvement offers something for everyone! Committee applications are now available on the GLACUHO website at www.glacuho.org and are due by Noon, EST on Monday, November 14.


30 FOR 30: ## Richard Wallace University of Illinois at Chicago

ESPN has these series called 30 for 30 that usually start off with “What if I told you…”. Being a 3rd year professional in Student Affairs, I’d like to take that same introduction. Imagine this; you are headed back from your office to go and actually relax at home. You open the door and the aroma of comfort is beside you. Imagine turning on your television to watch this series in which I am about to portray to you. You are surrounded by your loved ones or pets to view my story. What if I told you as a black man in America, it is survival? And what if I told you it is challenging to continue to support the needs of your students who look like you when you are in constant fear of whether you will survive another day? Or your name becomes another hashtag? It pains me to continually see names of black men (and women) being slain in our society. I understand now why my mother calls me every single day to hear my voice. I understand why I travel in groups with my colleagues if we are going to a function off campus. These privileges of being free and go to places without fear are gone now. We still echo and remember the names of a few recently slain individuals. These names include #TerranceCrutcher, #KeithLamontScott and the countless other hashtags that could fill the entirety of this page each and every single day. I know my students are tired of going to vigils or moments of silence because it seems like a broken record of which black body will be slain today. These individuals who were slain had families, friends, jobs, hobbies, interest, hopes, dreams, and trying to live out their life in their own way. Our students effected by these killings also have families, friends, jobs, hobbies, interest, hopes, and

dreams to aspire to be anything they want to be. Our students should not have to fear their name will be constructed as a hashtag. These students should be our future to create a positive change for our world and not worry about if their life will end because they were driving a car, reading a book, walking on a sidewalk, or simply existing. As a professional, I should not have to worry about if my students who identify as black make it to an extra-curricular activity or a nightly study session safely. As turbulent of times these are, I am hopeful for a better future. There is a quote my mother says to me and it gets me through each day I am granted in this life. “Don’t count the days, make the days count” because each day given is a gift. This gift gives us another opportunity to fight injustices effecting our students daily. We only have today and we need to continue to voice our frustrations to enable change for a better tomorrow. I am only one person and voice but it takes a collective effort to make change happen for the best. My colleagues in this field, this is where you come in. Take time to acknowledge the chaos happening in our society and be an ally to those who identify in this group. Take this opportunity to listen to the concerns these students are expressing daily. Refer our students to reach out to law enforcement on campus and see how there can be a solution from both parties to end this sort of hurt which effects everyone in a certain way. Stay strong in your foundation to serve the needs of all students who endure injustice and continue to advocate on their behalf. Finally, always remember why you came into this field and why you continue to do the work you do. Thank you for tuning into this 30 for 30 and we take you back to our regular scheduled program.



Providing the best opportunities for housing officers to

LEARN, LEAD, and SERVE. CONNECT WITH US THROUGH TRENDS TRENDS, the news magazine of GLACUHO, is published four times yearly by and for the members of GLACUHO. This publication focuses on prevalent topics and resources in higher education.

WRITE FOR TRENDS

You don’t have to be an avid writer, just someone passionate and willing to share your experiences in Student Affairs. Visit http://www.glacuho.org/ to learn more information and submit your article!

APPLY FOR AND ATTEND AN INSTITUTE

PARTICIPATE IN DISCUSSION FORUMS ON GLACUHO’S WEBSITE

http://glacuho.org/

/glacuho

@glacuho


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