Send Personalized Messages

Personalization is key when it comes to SMS marketing. Customers are more likely to engage with messages that are personalized to their interests and needs. Personalization can include using the customer's name in the message or tailoring the message to their specific interests.

For example, if a customer has only attended your spin classes, you can send them a message promoting your new spin class schedule. Personalization can help increase customer loyalty and retention, which can lead to a higher ROI for your business.

Use SMS Marketing For Reminders and Confirmations

SMS marketing is an effective way to send reminders and confirmations to customers. By sending reminders and confirmations via SMS, you can reduce the number of no-shows and increase customer engagement. For example, you can send a reminder message to a customer the day before their scheduled personal training session.