Meetings SA Jan/Feb 2011 by 3S Media

SOUTH AFRICA – AN EXCEPTIONAL CONVENTION DESTINATION

South African Reserve Bank Conference Centre

S t a t e - o f- t h e - a r t

sophistication Gauteng

s t • Fo c u s o n d i s a b i l i t y i n b u s i n e s s t o u r i sm ’ s n ewe s t m e e t i n g ve n u e s • 2 0 1 1 c a t e ri n g t re n d s fo re c a

R32.00 (VAT incl)

www.saconference.co.za

ISSUE 35 January/February 2011

M O Z A M B I Q U E

C ontents Cover Story South African Reserve Bank Conference Centre State-of-the-art meetings and event sophistication

Industry Insight EIBTM 2010

18 20

A glance at 2010 and the expected trends for 2011

Inclusive engagement and arrangement Ari Seirlis calls on the business tourism industry for full

Flamingo Bay Water Lodge Fairmont Zimbali Resort

integration of people with disabilities

Talking Points Industry talks on capatalising on the expected spin offs of 2010

Thebe column Carol Weaving looks forward to a year full of promises

AIPC column Edgar Hirt reveals more on the key roles of convention centres in the future

Product News Showcasing the latest in industry aligned

22 Kuzuko Lodge

pproducts and services

Champagne Sports Resort

Disability focus in business tourism

MEETINGS SA | JANUARY/FEBRUARY 2011

M O Z A M B I Q U E

C ontents 26

Newtown’s Mandela Bridge

Meeting Places Discover the past & experience the present Fairmont Zimbali Resort & Lodge venue showcase

The perfect place for work and play Champagne Sports Resorts venue showcase

Meet, greet & eat Gauteng’s newest meeting venues

Venue focus Urban, cultural and venues located close to airports

Event showcase

MTN Expo Centre hosts the SAACI NTB 2010 year-end event

Icon Hotel

Reduce, reuse & recycle Embracing sustainable event management practices

Catering focus Greg Abnell brings you fabulous food to watch for in 2011

EXSA column Going strong, 30 years on

Reward & Develop Inspiring words and exceptional experiences Feedback from the 2010 Site International Conference

48 2

Healthier and wealthier in 2011

MTN Expo Centre

MEETINGS SA | JANUARY/FEBRUARY 2011

Iona Minton promotes financial and physical wellness

Regulars Editor’s comment

Who’s who? People on the move

Coming up

Looking back

Events diary

Index to advertisers

E D I T O R ’ S

N O T E

Get going for 2011 Publisher Elizabeth Shorten Editor Abby Wintgens abby@3smedia.co.za +27 (0)11 233-2601

Creative chief executive Frédérick Danton Senior designer Zané Janse van Rensburg Chief sub-editor Lia Marus Sub-editor Danielle Hugo Contributor Claire Rencken Marketing Natalie Nelson Production manager Felicity Moon Financial manager Andrew Lobban Administration Tonya Hebenton Subscription sales Cindy Cloete cindy@3smedia.co.za

Distribution coordinator Asha Pursotham Advertising sales Caroline Martin +27 (0)11 454 6051/2 +27 (0)72 235 5725 caroline@pinpoint.co.za Meetings SA December/January 2011 © Copyright. All rights reserved 2009

No. 4, 5th Avenue, Rivonia, Johannesburg PO Box 92026, Norwood 2117, South Africa Tel: +27 (0)11 233 2600 Fax: +27 (0)11 234 7274/75 www.3Smedia.co.za Annual subscription: R225.00 (incl. VAT) ISSN 1684-9264 NOTICE OF RIGHTS Meetings SA is published bi-monthly by 3S Media. This publication, its form and contents vests in 3S Media, January 2008. All rights reserved. No part of this book, including cover and interior designs, may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission in writing from the publisher, nor be otherwise circulated in any form of binding or cover other than that in which it is published and without a similar condition being imposed on the subsequent purchaser. While every precaution has been taken in the preparation and compilation of this publication, the publisher assumes no responsibility for errors, omissions, completeness or accuracy of its contents, or for damages resulting from the use of the information contained herein. While every effort has been taken to ensure that no copyright or copyright issues is/are infringed, 3S Media, its directors, publisher, officers and employees cannot be held responsible and consequently disclaim any liability for any loss, liability damage, direct or consequential of whatsoever nature and howsoever arising.

osh, but time is flying by quicker than I can actually handle. The Soccer World Cup came and went, as did the festive season. And now it’s back to the grindstone and reaping the rewards of South Africa being an excellent host during the 2010 soccer event. So, what’s on the cards for 2011? Well, as budgets remain tighter than usual, it is a little difficult to predict exactly what will happen. Although according to a new business traveller survey conducted by Deloitte’s Tourism, Hospitality & Leisure, practice indicates that many are anticipating an increase in corporate travel for 2011, which would be a welcome boost in customer demand for the hospitality and business travel sectors. On the local front, things look certain to boom. According to a media statement released by the Office of the Minister of Tourism, Marthinus van Schalkwyk, and South Africa Tourism (SAT): “The results of a survey by the National Department of Tourism and SAT on the impact of the World Cup show without a doubt that the event will have a lasting legacy in terms of the South African tourism industry. In addition to more than 309 000 tourists arriving in South Africa for the primary purpose of attending the World Cup and a R3.6 billion boost to our economy in terms of spend, the survey shows that tourists were extremely satisfied with their experience in the country and would highly recommend the destination to friends and family.” Alongside a year filled with fantastic 2010 spin-offs, the industry can also look forward to the Expo Summit Africa 2011, which will be hosted in Cape Town at the end of January. This international conference on the exhibition industry will take place on 27 and 28 January at the Cape Town International Convention Centre. Expo Summit Africa is a first-ever gathering of the entire African exhibition industry and EXSA is formally supporting and partnering with the event. In February, the Sandton Convention Centre welcomes Meetings Africa back to its halls. The 2011 exhibition promises

to be a cracker. If you travel for business, book business travel or organise events, conferences, meetings, team incentive trips or teambuilding activities, Meetings Africa is the ideal trade show for you to attend. Turn to page 71 for more information about the exhibition. From upcoming industry excitement to an insider’s peek at some of the interesting content within this issue: Ari Seirlis, the national director of the QuadPara Association of South Africa offers muchneeded insight into the inclusive engagement and arrangement of people with disabilities in the business tourism industry. It’s all about promoting universal access and transforming tourism via the guidance of a strategy with profitable and sustainable outcomes. Turn to page 8 for the full story. Discover Gauteng’s newest meeting and events venues on page 26 and read all about where the industry stands in its proactive mission to green its practices. From the Meetings SA team, we wish all our loyal advertisers and readers a prosperous 2011: may your year be big and bountiful in every way. Here’s to those resolutions we never manage to stick to, and more importantly, to developing and promoting business tourism in South Africa. Happy reading and all the best for what lies ahead.

Abby Wintgens Editor, Meetings SA Join Meetings SA on

On the cover: South African Reserve Bank Conference Centre Bottom left: Fairmont Zimbali Resort’s Beach Club Middle: MTN Expo Centre Right: Scarlet Ribbon

MEETINGS SA | JANUARY/FEBRUARY 2011

C O V E R

S T O R Y

SA Reserve Bank Conference Centre

Unbeatable excellence In the heart of the Jacaranda City lies one of our country’s most sophisticated meeting and events venues – the South African Reserve Bank Conference Centre. five-star venue in its own right, this Pretoria conference centre is known to local and international guests alike as an institution of excellence and is therefore a venue of choice. The South African Reserve Bank (SARB) Conference Centre is undoubtedly the most secure meeting facility in South Africa, given that it is located in the building

complement the quality services on offer. These offerings include two sophisticated auditoriums, three exclusive boardroomstyle meeting rooms with three smaller meeting/breakaway rooms, six executive offices, an executive boardroom that can accommodate six delegates and a business desk with free Internet access. The balcony on the second floor of the conference

Guests are welcomed to the conference centre in a large open foyer, where wood panelling, fine art, natural light and soft background music complement the quality services on offer complex of the central bank of South Africa. It is a 55 km drive from OR Tambo International Airport and easily accessible via major highways, with a number of leading hotels and tourist attractions, such as the Union Buildings, Voortrekker Monument and Freedom Park, being situated within close proximity. Guests are welcomed to the conference centre in a large open foyer, where wood panelling, fine art, natural light and soft background music

centre offers guests views of the first floor main foyer area and a pristine cityscape towards the Union Buildings. Whether for a lunch break, dinner, cocktail reception, year-end function or any other special occasion, the banqueting hall with its adjacent terrace provides the ideal formal or informal setting. The venue can accommodate a maximum of 450 guests seated in banquet style, allowing space for a stage and a dance floor. During cocktail

Recent events hosted at the SARB Conference Centre • City of Tshwane’s Agricultural Summit • Chambers Accommodation and Tourism Hospitality conferences • Department of Agriculture’s World Food Day Indaba 2010 • Department of Environmental Affairs’ Rhino Summit • Department of Public Service and Administration’s International Anti-Corruption Day • Launch and gala dinner for the Dr Sam Motsuenyane Rural Development Foundation • Farewell Gala Dinner for the Ambassador of Switzerland • G-20 Conference • Intelligence Transfer Centre’s 2nd Annual Road Safety Summit • International Development Co-operation’s USAID/IDC Conference • The Law Society of the Northern Provinces’ Women’s Conference • The Tshwane Growth and Development Strategy Summit • Pillay Human Capital and Communication Services’ Design Summit and DEFSA Conference • Solidariteit Afrikaanse Entrepreneurskonferensie • Swedish Trade Council’s Green Business Summit • World Bank Institute’s Capital Flight Conference and Gala Dinner

receptions, a maximum of 600 guests can be entertained. The large banqueting hall can also be partitioned into private dining areas. Here diners are served true South African cuisine through catering of the highest rating.

Maintaining service excellence

Catering of the highest rating

The SARB Conference Centre is fully equipped with state-of-theart conferencing technology

MEETINGS SA | JANUARY/FEBRUARY 2011

The event management team at the SARB Conference Centre prides itself on attention to detail and offers services of an exceptionally high standard. Staff training is ongoing, given the high-profile nature of a large number of the events hosted at the centre. At the beginning of 2010, various staff members were sent on an advanced protocol training course to ensure the correct protocol is used, as well as conveyed to clients and waiting and bar staff, when interacting with, for example, royalty and dignitaries from all over the

C O V E R

S T O R Y

Conference B in session

world. And having staff that is qualified in the multilayered complexities of hosting international delegations is a major selling point for the conference centre.

World-class AV and technological advancements

The SARB Conference Centre is fully equipped with state-of-the-art conferencing technology. Its integrated technical facilities present clients and conference speakers with seamless plugand-play capabilities. Another unique feature of the venue is the dedicated full-time audio-visual coordinator, whose services are made available for the entire duration of an event at no additional cost to the client. It is vital that conference centres be able to operate the full range of IT equipment brought in by clients and their speakers or delegates. For this reason, the coordinator regularly attends refresher courses in IT support to keep up to date with the constant technological advancements in IT. In terms of technological advancements, the Gerhard de Kock Auditorium recently underwent the installation of digital recording facilities, fixed video conferencing facilities, a new congress system, a new data image projector and new carpets. In addition, the auditorium has seen the installation of new digital recording facilities, while microphones for all delegates and digital recording facilities were also recently installed in the Conference A, Conference B and Conference C rooms. As far as Wi-Fi and Internet connectivity are concerned, a wireless Internet connection is available throughout the

SARB Conference Centre’s significant highlights 2004 • Governor’s Team Award (the highest award attainable at the South African Reserve Bank) 2007 • Awarded five-star tourism grading by the Tourism Grading Council of South African (TGCSA) • Tshwane Tourism Award for the Best Conference Centre 2008 • Re-awarded five-star tourism grading by the TGCSA • Best Medium Stand Award at Meetings Africa • Tshwane Tourism Award for the Best Conference Centre 2009 • Departmental Team Award for exceptional performance with bank-wide impact • Re-awarded five-star tourism grading by the TGCSA • Tshwane Tourism Award for Best Large Conference Centre • Best Large Stand Award at Meetings Africa • Best Overall Stand Award at Meetings Africa

The entrance foyer at SARB Conference Centre welcomes delegates from all over the world

of government, corporate organisations, business and internal departments in terms of conferences, meetings, workshops, banquets and special events. For professional guidance and superior service delivery, contact the SARB Conference Centre team to secure your next booking.

Contact details: Share call: 0861 12 SARB (7272) Tel: +27 (0)12 313 4944 Fax: +27 (0)12 313 4905 E-mail: Conferences@resbank.co.za Website: www.reservebank.co.za

2010 • Finalist in the Tshwane 2010 Business and Tourism Awards (in recognition of excellence in tourism) • Re-awarded five-star tourism grading by the TGCSA • Welcome Award in the Meetings, Exhibitions and Special Events (MESE/MICE) Venue category

entire conference centre. The centre is also in the process of upgrading its Wi-Fi to the widely used voucher system. With its aesthetically pleasing facilities and complimentary, access-controlled undercover parking, the conference centre is positioned towards meeting the needs

In each issue, Meetings SA offers advertisers the opportunity to promote their company’s products and services to an appropriate audience by booking the prime position of the front cover, which includes a two-page feature article. The magazine offers advertisers an ideal platform to ensure maximum exposure for their brand. Please call Caroline Martin on +27 (0)11 454 6051/2 to secure your booking.

MEETINGS SA | JANUARY/FEBRUARY 2011

I N D U S T R Y

I N S I G H T

Caution… Improved business conditions ahead

t EIBTM 2010, Rob Davidson shared his findings in a compelling report that looked back on what took place during 2010, while providing much insight into the meetings industry trends widely anticipated for 2011. Davidson is a senior lecturer in business travel and tourism at the University of Westminster in London and an EIBTM industry analyst.

Key findings

Global economic context 1. Although it presented a mixed picture, 2010 was a year of recovery. 2. Global growth is likely to exceed 4% in 2011. 3. Growth will be unevenly distributed between developing and advanced nations. 4. The weaker dollar and a rebound in the strong recovery of US exports help explain high levels of business confidence. 5. Asia Pacific has brushed off the recession. 6. Europe is split as Greece, Ireland, Portugal and Spain tackle budget deficits, while Germany and France show signs of recovery. 7. Brazil, Russia, India and China (the BRIC nations) are set to outperform the world as a whole. 8. By 2014, the BRIC will account for 61% of the overall growth in the world’s output. Impact of the meetings and events sectors Meeting Professionals International (MPI) Business Barometers in 2010 indicated that the industry continues its recovery at an even pace. The majority of August 2010 Business Barometer respondents (62%) indicate that

Industry analyst Rob Davidson

MEETINGS SA | JANUARY/FEBRUARY 2011

current business conditions are better than they were a year ago. At the same time, there is a clear majority that feels optimistic about the future, with 70% of the respondents projecting better upcoming business conditions than those of a year ago. According to MPI Business Barometers, the domestic association conference market leads the net activity increase in the US, while in the EU the international corporate meetings market leads the net activity increase.

Meetings and events industry trends

Corporate meetings 1. A discernable relaxing of restrictions on business travel is forecast for 2011. 2. A resurgence in corporate meetings will be seen, particularly in Europe, following a net increase in meetings activity in 2010. 3. Buyers have become adept at driving down costs with tough negotiations. 4. Shorter lead times will become the norm, with the booking window in the US being from 30 to 45 days on average. 5. The trend to avoid frills and the appearance of lavishness in meetings will continue, with a more serious focus on content seen throughout. 6. Meeting spend will persist in being seriously conservative, highly image conscious and focused on the basics.

Incentive travel

1. This market recovered slightly in 2010, though less so than the meetings sector. 2. Incentives have also changed, reflecting the caution that characterised corporate spending in 2010. 3. The surviving incentive trips in 2011 will be those that provide a well-defined ROI. 4. The average number of nights per trip has fallen from 6.5 to 4 nights. 5. Destinations are primarily domestic or shorter haul internationally. 6. Every meeting now includes a business element, for example, discussions about corporate strategy and direction. 7. Predictions are that procurement and purchasing involvement within incentives will increase in 2010.

Association conferences According to the 2010 MPI FutureWatch, associations predicted a lower on-site attendance in 2010. This was combined with a strong demand for educational content and sustainable meetings. However, later in the year, the August MPI Business Barometer reported that the domestic association conference market had led the net increase in meetings activity in the US domestic in 2010.

Regional variations

The USA 1. Industry showed optimism about the growth of volume of meetings towards the end of 2010. 2. There was growth in the number of off-site meetings predicted in 2010 and the trend looks set to continue into 2011. 3. North American planners are reportedly less likely to postpone, cancel or rebook future meetings in 2011 (which was also predicted for 2010), compared to in 2009. 4. Those booking meetings are no longer concerned about the negative publicity associated with upscale property choices or destinations. 5. Outlook for incentive travel looks favourable, with predictions to improve in 2011 and 2012. Europe 1. Evidence showed that this continent continued to dominate as a focus for association conferences, with seven countries in the top 10 destinations being European. 2. Popular destinations include Barcelona, Madrid, Nice, Paris and Rome. 3. Average spend in 2010 was up at €175, compared to €150 in 2009. 4. Cancellations were down from 15% to 10%. China 1. Given its determination to succeed as a world leader as far as winning bids to host high-profile business events is concerned, China saw many new initiatives developing

EIBTM 2010 attendance figures • 3 125 exhibiting companies from over 90 countries • 4 010 trade visitors, reflecting a 5% increase from last year • Total attendance including hosted buyers reached 8 395, a 1% increase from 2009 • Hosted buyers at the show undertook more than 55 300 pre-scheduled appointments, a 1.35% increase from 2009

I N D U S T R Y

in 2010, with a number of new cities entering the meetings market. 2. Leading conference and incentive travel industry players in Hong Kong are set to drive the twinning of destinations, increasing awareness of secondary cities among corporate event planners. 3. More destinations are targeting China as a premier destination to conduct meetings and events business. Australia 1. This was the first major industrial economy to recover from the global recession. 2. Australia saw significant growth in international visitors attending meetings in 2010. 3. From 2009, the continent experienced a year-on-year increase of 15% in conference arrivals, totalling 168 000. 4. Key markets of growth were from India, Korea, China and Japan.

Technology

1. Despite the wide range of information and communications technology available today,

simple, efficient Internet access proved to be the principal factor that most meeting planners sought to enhance the quality of their events. 2. Rapid expansion in the use of social media by venues and convention bureaus is expected as part of their marketing communication strategies. 3. Approximately one half day weekly is devoted to promoting venues on social media. 4. In terms of videoconferencing, 2010 saw progression in the balance between the implementation of virtual meetings and hosting face-to-face events, with advances seen on both sides. Corporate social responsibility 1. 2010 was the year in which corporate social responsibility (CSR) was a â&#x20AC;&#x2DC;givenâ&#x20AC;&#x2122; in meetings and events. 2. Being green is now generally assumed, and for many sectors, particularly government and education, it is required. 3. The inclusion of social legacy items in meetings and events became more

I N S I G H T

EIBTM 2010 report This article provides highlights of the EIBTM annual industry trends report and should be read in conjunction with the research itself, which can be downloaded from www.eibtm.com.

prevalent in 2010 in both the corporate and association markets. Ultimately, corporate budgets for meetings and events are widely expected to grow this year, while a number of other indicators for the industry point to an improved situation for business during 2011.

MEETINGS SA | JANUARY/FEBRUARY 2011

ARE YOU GETTING THE MOST FROM YOUR EXHIBITION SUPPLIER? We at Complete Exhibitions believe in offering our clients real value through services. So whatever your business, let us develop and implement an integrated exhibition for you. We guarantee you and your clients an effective, efficient and professional service. From planning, liaising with all relevant stakeholders, coordinating and managing all logistics to building and operating your exhibition, you could not be in better hands. Additionally, we offer all our clients a host of convenient on-line services, all free of charge: Ĺ&#x2013; Ĺ&#x2013; Ĺ&#x2013; Ĺ&#x2013;

Stand Design and Estimation +PVGTCEVKXG 'ZJKDKVKQP (NQQT 2NCPU 'ZJKDKVQT 1TFGTKPI $WUKPGUU /CVEJ /CMGT

Whether you are a small exhibitor or an organiser, our services will enhance your experience, bringing your exhibition needs to life. Complete Exhibitions really is your Complete Exhibition solution.

Call Robert Walker on 012 667 2074. Alternatively, visit our website; www.compex.co.za or email robert@compex.co.za

I N D U S T R Y

I N S I G H T

Inclusive engagement and arrangement A must in the conferencing industry Only recent recently have accommodation providers started to offer the vital pproducts and environments that allow independent and equitable use by people with disabilities. by Ari Seirlis

ÂŠ Robert Crisp

he need to provide these facilities initially came from pressure from the disability sector, and legislation supporting this. But of course, this was never going to be enough reason for any hotelier, lodge owner or resort director to go to great lengths to attract the business of the disability sector. Suddenly, however, it became apparent that there is a reasonable market of people within the disability sector

ÂŠ Robert Crisp

MEETINGS SA | JANUARY/FEBRUARY 2011

who en enjoy spending money on holidays and other h tourism activities. And touris wise operators give themselves up to provide thems reasonable facilities facilities. Of course, most facilities are not perfect, and are yet to address some of the finer elements needed to support the needs of all people with disabilities, plus some finesse. However, people with disabilities are travelling again, spending their money and enjoying South Africa's extensive tourism-related offerings.

At legislative level

The National Department of Tourism has identified the need to develop a disability strategy and policy that will promote universal access. And although this is a good start, the government and industry have a long way to go. The only way that tourism is going to transform is via the guidance of a strategy with profitable and sustainable outcomes. In addition, given that the Employment Equity Act now brings more people with disabilities into the workplace, the need to provide accessible conferencing and teambuilding is supported by a merging market wanting such equitable and universally accessible environments. Although this may sound political and rather complicated, it is not at all: it is all about competing for a present and growing

market, and becoming the supplier of choice when it comes to conferencing venues and teambuilding events for all. Conference organisers have missed out on many opportunities to present their wares to attract better business, from a wider source. The disability sector, under the collective of the South African Disability Alliance, is unanimous in its view to support and assist conference organisers, venues and teambuilding activities/locations in order to ensure the sector is catered for even if the presence of those with disabilities is unannounced. While it is important for there to be market-related reasons for catering for a new niche market, of course there is also legislation to acknowledge. The United Nations Convention on the Rights of Persons with Disabilities is now the guiding document for the realignment of all legislation in South Africa. A target date has been set and the government is under pressure to align legislation with the articles within this convention. The convention sets out quite clearly the playing field expected for people with disabilities. Article 9, on accessibility, is particularly relevant to the business and leisure tourism industries. All future legislation will be designed around the 50 articles within this convention. It would be wise to take note of this, and of course even wiser to consider becoming the preferred conference and

The disability sector is unanimous in its view to support and assist conference organisers, venues and teambuilding activities/locations in order to ensure the sector is catered for even if the presence of those with disabilities is unannounced.

I N D U S T R Y

event venue, rather than merely complying with legislation.

At a professional level

Let us look at some simple scenarios that have been adopted in order to provide some sort of a declaration that facilities are accessible. Hotels, resorts and conference centres are quick to build a few ramps and make toilets accessible and then suddenly declare that their facilities are accessible. What they mean and what they believe is that these facilities are now compatible with wheelchair users. Many wheelchair users have been gallant in congratulating conference centres and accommodation providers for this meagre effort. Yes, it is tempting to be nice and complimentary when you see a ramp or find a toilet facility that your wheelchair can enter. But unfortunately, providing an equitable environment and a universal offering means more than merely a ramp and a toilet. It is important to acknowledge some of the elements that make an environment universal and accessible, which not only allows for the integration of people

with disabilities, but also promotes their independence. 1. We must assume that all buildings comply with National Building Regulations, Part S 10400: ‘deemed to satisfy’. This lays out the minimum requirements that a building should have to cater for people with disabilities. 2. Let us also acknowledge that we will never know how many people benefit from an equitable environment at any one stage because there are of course many people who have temporary mobility impairments and/or short-term sensory impairments and indirectly benefit from accessible environments without being part of the designated group as counted by the last census.

At the personal level

In catering for people with mobility impairments, the follow interesting elements are some examples of what should exist: • Environments should have good way-finding. • There should be the opportunity for twoway traffic in passageways and entrances.

I N S I G H T

Trailer ride for disabled people

• In a multi-storey environment, the lift needs to be wide enough for a person in a wheelchair to turn around in and the buttons (the highest button in particular) must be within reach of a wheelchair user. Technical specifications are available for these and other requirements. • With the opportunity of reaching the highest floor, there must be the same responsible attention to detail in the evacuation plan, in the case of an emergency. • In a conference venue, access to power is important for people using electric wheelchairs. Individuals who rely on computer technology for MEETINGS SA | JANUARY/FEBRUARY 2011

I N D U S T R Y

I N S I G H T

communication would also need access to power. • Table heights and table widths need to be considered, and there should not be any barriers beneath tables, which are regularly disguised by overlays these days. • Quite often, networking events and some informal gatherings at conferences do not have seating arrangements, which is a direct barrier to communication for wheelchair users. • Buffet displays must be set at a lower level as they are often too high for anyone who is seated, particularly for seeing the meal options on offer and what they are dishing up. • When a wheelchair user is a speaker at a conference, consideration needs to be given to whether the podium is appropriate, the stage is accessible and a lapel mike is available, not forgetting whether the surface of the stage is easy to wheel upon. People with visual impairments also have specific needs in a conference environment: • Not only must all reading material be available in Braille, but visually impaired

About the author Ari Seirlis is the national director of the QuadPara Association of South Africa (QASA) and has held this position since 2001. The association strives to prevent spinal cord injury as well as protect and promote the interests of people with mobility impairments. Seirlis also plays in an instrumental role in the production of Rolling Inspiration magazine, which is published for QASA. This useful bi-monthly publication includes columns on universal design and travel, which are relevant to the subject matter of this article and certain to sensitise those working in the conferencing and tourism sectors. For more information, visit www.rollinginspiration.co.za or call 0860 ROLLING (7655464).

MEETINGS SA | JANUARY/FEBRUARY 2011

delegates should also be given the opportunity to use their technology, as only 5% of blind individuals read Braille. • Presentations must be sensitive to the use of diagrams and photographs when

8% of people in South Africa are deemed to have disabilities there are visually impaired delegates in the audience. It would also be useful to brief speakers to describe the pictures and diagrams used when necessary. Those with hearing impairments and deafness also have specific needs within a conference environment: • Sign language interpreting is necessary and so are the services of a lip reader to assist in translation. These are two different disciplines and both could very well be necessary in the same conference environment. • Adequate lighting is necessary for the signing, as is a designated area for the signing to take place in. Interestingly, a sign language interpreter may only perform for 20-minute periods, with the same length breaks in between. • If evacuation is signalled by means of a visual alarm, messaging of this must also be done via text board. • It is extremely useful to have clearly visible subtitling: this provides an equitable environment when making announcements. • A loop system is almost a must for any reputable conference centre as it allows those using digital hearing aids to tap into the spoken dialogue. The same must apply at reception desks and information counters. Often, people only take a quick glance over the environment of the conference centre in preparation for people who have special needs and those with disabilities. Yet, when looking at a conference and its location, it is crucial to start this preparation from the beginning. For example: • Is the first announcement of the conference in an accessible format? • Has the technical team allowed for any special format for individual(s) wanting to submit an abstract? • Travel and accommodation are part of the package of attending a conference. Travel arrangements must investigate the necessity of passenger aid unit requirements, such as whether the

transport is accessible and whether the transport timetable can be understood by every delegate. • Gone are the days when delegates with disabilities desired to be isolated, so it would be useful to look at transport and accommodation providers that offer integrated services. • Not only should the conference venue be considered for accessibility, but the whole precinct should also be audited as this is the environment that a delegate with a disability is going to be negotiating. • Are there accessible places for spiritual worship? Is there a shopping centre nearby that is accessible? Is the local restaurant and pub an accessible environment? Is accessibility provided at the theatre, the swimming pool, and the spa or wellness centre?

Successfully combining all three levels

Conferencing and events are about an engagement between people, coupled with numerous other elements that make these gatherings memorable. I have mentioned but a few accommodations that need to be considered, and for only three groups of people. It is not complicated, but it does take some foresight and planning to be able to accommodate everyone. Always bear in mind that it is not appropriate for people to have to declare their disability when registering for a conference, either online or remotely. It is the opinion of the disability sector that all universal facilities should be in place whether delegates or guests with disabilities are expected or not. It should become a way of life to cater for everyone; it should become part of the protocol. Understanding the myths and the manners as well as the dos and don’ts about disability is an important part of meetings management. Are the conference venue staff sensitised to disability? Are they familiar with the correct terminology? Do they understand the appropriate manner used when meeting and greeting guests with disabilities? So often the success or failure in accommodating a person with a disability at a conference is tested early on at the reception counter or registration desk, by attitude and understanding. If you simply grasp this statement, you will go a long way in achieving the inclusive engagement and arrangement successfully: we are people with disabilities; not disabled people. Understanding this simple statement will allow you to avoid prejudice, open communication channels and listen for the solutions that will often be forthcoming from the delegates themselves.

Expovent Evolutions is a market leader in the exhibition and event industries and related businesses. Collectively, the Expovent group of companies enable our clients to source a single provider of all services and products for their event. Services include everything from logistics to catering through to a meetings and events venue. Expovent handles any event from concepts design and schematic drawing to delivery and break down. We have many years of experience

Expovent Evolutions South Africa

in all fields of the event and exhibition industry.

DammFine Events

Just Events

DammFine Events specializes in event management and design - from conceptualisation to completion. Aside from an enthusiastic, creative, professional and helpful team, we offer a complete event management solution through the direct link to Expovent. Not only do we create and design the affair, we also own all the stock required to go into the event, with the exception of marquees and tented structures.

Just Events provides a top classdécor service that will magically transform any space to a breathtaking milieu. Our services include feature draping, stretch panels, floral arrangements, interesting center pieces, themed events and elegant wedding settings.

Tel: 011 553 5200 ɕ Fax: 011 680 0688 ɕ info@dammfine.co.za

Tel: 011 609 9095 | Mobile: 084 716 6618 | michael@justevents.co.za

DammFine Cuisine

Surrey Common

DammFine Cuisine provides only the finest catering and will ensure every mouth full is a sensual experience! Whether this is a buffet, plated, silver serviced or platter served event, DammFine Cuisine will endeavor to add a 5 star dimension to the event. Offering only the best in catering requirements to any prime event or production, anywhere in Southern Africa.

Surrey Common is a versatile meeting and events venue, with themed meeting rooms and vast open lawns - perfect for hosting any occasion from a social get together to a corporate function. Home to our own production kitchen, run by two international chefs from DammFine Cuisine, we can cater for up to 1000 guests with ease.

Tel: 011 553 5200 ɕ Fax: 011 680 0688 ɕ info@dammfine.co.za

Tel: 011 468 3424 | Mobile: 082 440 7194 | surreycommon@expovent.co.za

DammFine Liquids

Expovent Freightage

DammFine Liquids is a licensed beverage facility that offers staff, flaring and a variety of flashy bar counters. Each event is unique and therefore requires different solutions, hence our flexible approach. Our bar service can be tailored to suit any occasion, in any environment (indoor or outdoor), in any style, whether it be an open bar, cash bar or voucher scheme. Let us provide you with the edge while you entertain your guests.

Expovent Freightage with its varied fleet proudly provides any logistics for the exhibition and event industries. We handle all the logistical requirements of the respective Expovent Companies and are dedicated and experienced in handling, loading and transporting fragile goods and soft furnishings. Regular trips between the Johannesburg, Durban and Cape Town branches of Regal Rentals Southern Africa, as well as all deliveries for Majestic Expressions has provided us with years of experience. Tel: 011 553 5200 | expovent@expovent.co.za

Tel: 011 553 5200 ɕ Fax: 011 680 0688 ɕ info@dammfine.co.za

DammFine Flooring

Majestic Expressions in Furniture

DammFine Flooring provides up market flooring an carpeting. From the highest quality, modular wooden floors to carpet tiles, raised flooring sections, checkered dance floors, astro turf and temporary decking. The products are quick and easy to install, durable and is simply beautiful.

Tel: 011 553 5200 ɕ Fax: 011 680 0688 ɕ info@dammfine.co.za

PLEASE VISIT OUR WEBSITES FOR MORE INFORMATION

www.justevents.co.za www.dammfine.co.za www.regalrentals.co.za www.surreycommon.co.za

Majestic Expressions in Furniture design and produce extraordinary custom made furniture. After great success in supplying customised furniture to the Exhibition industry we now supply furniture nationwide to prime events, retailers, hotels, restaurants and the rental industry, whilst managing to retain our niche for personal, designer and unique furniture. Tel: 011 553 5200 | Mobile: 082 567 3413 | admin@majesticfurniture.co.za

Regal Rentals Southern Africa Regal Rentals Southern Africa, the largest furniture rental specialist company in Southern Africa. Boasting the most varied selection of furniture in categories ranging from our cocktail series, banqueting, office and conference series, loungers and accessories (indoor and outdoor). The prestige collection is a spectacular range which is constantly being upgraded to suit modern trends. We also offer a classic collection which includes all the popular favourites.

Regal Rental Southern Africa: 08600 REGAL (73425)

T A L K I N G

P O I N T S

South Africa’s greatest showcase Are we benefitting yet? After the release of a survey by the National Department of Tourism and South Africa Tourism on the impact of the 2010 Soccer World Cup on tourism in SA, Meetings SA sat down with three industry professionals to hear their views on capitalising on the expected spin-offs.

Mandlakazi Skefile, CEO of Nelson Mandela Bay Tourism

Justin Hawes, MD of Scan Display

In terms of increased international confidence in South Africa, are you aware of any recent interest or happenings that could be viewed as a direct and positive result of the 2010 Soccer World Cup?

The magnitude of the 2010 FIFA World Cup was a great and positive experience and benefit to South Africa and Nelson Mandela Bay. We can confirm that Nelson Mandela Bay received great exposure as a result of the teams that came to play here. The results may not be immediate as people may take up to a year or more to decide to come back. Our duty, in cooperation with the provincial and national tourism authorities, is to be on our future tourists’ minds continuously.

I have noticed an increase in international interest in exhibitions, conferences and events hosted in South Africa, which I am sure is a result of the Soccer World Cup. For example, when I attended the International Federation of Exhibition and Event Services’ (IFES’s) extraordinary AGM in Belgium in September 2010, just after the World Cup had ended, I proposed that South Africa host the 2013 IFES AGM and the response was very enthusiastic. Since then, the IFES and the Exhibition & Event Association of Southern Africa have been in contact, discussing the possibility of hosting the AGM in South Africa. I think without the World Cup and the evidence of South Africa’s capabilities it may have been much harder to win everyone over to the idea.

Since the closing of the event, has your business or organisation experienced any escalation that can be seen as a direct spin-off?

We have not seen any direct spin-offs as we are a destination marketing organisation. However, we saw a slight increase in occupancy during December 2010, considering that we had more rooms this year compared to last year (owing to World Cup preparations). We have had some visitors to our Visitor Information Centres, saying that they were in South Africa/Nelson Mandela Bay during the event and visited the city during the season and brought their families to see and visit the area. Direct spinoffs will more than likely be seen in the future.

Since the World Cup, Scan Display has noticed an increase in international companies requesting quotes – most notably from China and India. We have also had quite a few new job requests from World Cup clients, such as Adidas, and I do not think they would be looking to do more work here had they not had a good experience during the event.

What steps is your business or organisation taking to capitalise on the positive effects of the Soccer World Cup?

Nelson Mandela Bay Tourism is working closely with the Eastern Cape Parks & Tourism Authority and South Africa Tourism in continuing to increase the awareness and marketing efforts of our region by attending trade and consumer exhibitions such as the World Travel Market in London and Journey’s South Africa in Germany towards the latter part of 2010. We hope to build on including Nelson Mandela Bay on the South African tourism map and having our region included on the itineraries of the trade operators.

To capitalise on the international interest in South Africa, Scan Display has decided to exhibit at the leading global retail trade fair this year, Euroshop 2011. The show is hosted in Dusseldorf, Germany, and attracts over 100 000 visitors from 93 countries.

Has your business or organisation benefitted directly from any of the 2010 legacy factors, such the infrastructure development, economic growth, skills development or job creation?

The industry and the city have both seen benefits, such as the upgrade of road infrastructure, the upgrading and building of new accommodation establishments and the urban renewal upgrade of our city centre in allowing the legacy to be experienced and enjoyed by all in years to come. Nelson Mandela Bay Tourism’s Visitor Information Centre staff had skills development in various foreign languages before the event in order to improve the service levels to visitors and tourists alike.

In the short term, we have experienced an increase in job opportunities with international clients. However, I believe the full extent of how the 2010 legacy factors are benefiting local businesses will only become apparent over time.

MEETINGS SA | JANUARY/FEBRUARY 2011

T A L K I N G

Janine Meyer, managing director of the African Bureau of Conventions There is no doubt that there has been a great swell in confidence in South Africa since hosting the World Cup. When we have placed international bids over the last couple of months clients have engaged with us a great deal in this regard. Being able to demonstrate our ability to host an international event of this magnitude indicates that we are more than able to host large international conventions. Since the closing of the event, Yes, indeed; we have seen an increase in the placing bids has your business or organisation for international sporting events, and have recently been experienced any escalation that one of the title holders of an international MMA event can be seen as a direct spin-off? that received tremendous national and international media exposure.

In terms of increased international confidence in South Africa, are you aware of any recent interest or happenings that could be viewed as a direct and positive result of the 2010 Soccer World Cup?

What steps is your business or organisation taking to capitalise on the positive effects of the Soccer World Cup? Has your business or organisation benefitted directly from any of the 2010 legacy factors, such the infrastructure development, economic growth, skills development or job creation?

We continue to highlight the success of South Africa hosting the World Cup, and in particular our ability to provide a safe and secure environment, while enjoying the true warmth and hospitality of our nation. There is no doubt that the legacies that were created, particularly transport networks and the Gautrain, have been of enormous benefit. Getting to and from the airport and meetings has seen a major cut in the travel time and stress otherwise experienced in traffic. Again, to reinforce these positives, both the bidding stages and the hosting of the site inspection visits continue to raise the international profile of South Africa.

P O I N T S

Justin Jacks, managing director of Sight and Sound We are definitely quoting in more numbers to foreigners, including Spain, the USA and the UK. However, at this point we are still only at the quoting period for later on in the year. We think that it is too early to measure the spin-offs in monetary terms; however, in terms of interest and putting South Africa on the map as an option for an event destination, we have noticed an increase.

Since the close of the World Cup there has been an escalation in our business; however, the nature of the business we are doing is slightly different. We seem to be organising a few larger functions, rather than many smaller ones. Quarterly and annual budgets seem to be smaller and our corporate clients are trying to have larger events that work out more cost-effective than many smaller ones. We have broadened our advertising and sales approach to incorporate international prospects as well. We are liaising with event organisers who are locally based but internationally targeted, as well as with international event organisers. The way we have benefitted from the 2010 legacy factors has been in our permanent installations divisions, where we have seen many conference venues and hotels coming into the market. So we have not benefitted directly; however, we seem to be benefitting from those who are benefitting directly.

MEETINGS SA | JANUARY/FEBRUARY 2011

Managed by Headline Leisure Management www.headlineleisure.co.za

...Because we understand that your event is an extension of your brand

+BOJOF $FMMJFS Tel +27 (0)21 505 7413 Janine.cellier@za.suninternational.com

.FHIBO *Âą0OT Tel +27 (0)21 505 7505 Meghan.ions@za.suninternational.com

I N D U S T R Y

I N S I G H T

A year full of promises new year is here, and with it, a wide range of unique challenges and opportunities. While we are not out of the economic downturn just yet, a number of indicators suggest a promising year for business in our sector. South Africa will continue to be in the international spotlight this year. January’s Expo Summit Africa 2011 in Cape Town – modelled on Expo Summit India – provides a platform for those in the African exhibition industry to meet their global counterparts to grow exhibitions in the region. . In addition, the ‘world cup of conferences’ – the 17th Conference of Parties of the United Nations Framework Convention on Climate Change (COP 17) – to be held in Durban at the end of the year will reinforce South Africa’s ability to host high-calibre international events. More than 30 000 people are expected to attend COP 17, making it the largest event ever hosted in a South African city. With this, of course, come various business opportunities.

Meetings Africa is around the corner, as is the Sports and Events Tourism Exchange, providing a host of opportunities to do new business and grow the industry. At the same time, we need to stay abreast of international industry trends. UFI, the global association for the exhibition industry, released new information on the exhibition market and its trends at its congress in Singapore recently. According to UFI’s Delphi Study, new business models and social media will become increasingly important in the exhibition business. Experts also agree that trade shows should become thought leaders in their markets and that exhibitions should take the initiative to become ‘kings of content’. Instead of merely selling space, the ability to supply clients with future-orientated information is seen as more and more important. The study also found that there are still too many expo visitors who do not catch the right business partners. Changes to customer relationship management

Carol Weaving, managing director of Thebe Exhibitions & Projects Group

programmes related to visitors are predicted, with improved visitor databases, a better understanding of the needs of visitors and new concepts for matchmaking. There is also agreement on the future application of radio frequency identification (RFID) as a tool for entry systems, ticketing and onsite communications. So, with fresh information at our fingertips, great marketing and networking platforms, 2011 is indeed a year full of promises. Let’s grab it by the horns. MEETINGS SA | JANUARY/FEBRUARY 2011

The big picture Thebe Exhibitions and Projects Group is growing from strength to strength, drawing on our wealth of experience and solid ﬁnancial foundation. Our visionary team and creativity enable us to continue to expand the optimistic future of our specialised divisions: Exhibitions, Special Projects, Events, Conferences and Venue Management.

Tel: +27 11 549 8300 s Fax: + 27 11 549 8500 Email: info@tepg.co.za s Web: www.tepg.co.za

Exhibitions ● Special Projects ● Events Conferences ● Venue Management

I N D U S T Y

I N S I G H T

We all have a role to play

Convention centres of the future by Edgar Hirt

ne of the most interesting and at the same time challenging conclusions to come out of the 2010 AIPC Annual Conference was the idea that the expansion, redevelopment and updating of convention centres may be moving from an occasional undertaking to something that is to a large extent ongoing. The reasons behind and the consequences of this are interesting, for both the centres themselves and for their suppliers and clients. The essential challenge centres face is that they are basically longterm investments in an industry that is rapidly changing, and that they must remain relevant and competitive for many years even though they are constrained by the fact that once built, they have limited flexibility in their actual structure. In recent years, changing market expectations have had to do with not only

aspects such as programmes and services, but also the size and arrangements of spaces – not the easiest of things to address when dealing with something as solid as a building. In addition, there are a host of other new demands to be met, ranging from new technology to sustainability. Sometimes these can be satisfied with changes to operations, but often a lot more is required. The result is that even if new demands can be satisfied in an existing structure, they can be expensive and challenging to implement. A big issue is the fact that there are a great deal of convention centre products out there – in fact, supply in many areas has increased faster than demand has been able to keep up. This means a lot of competition, and no centre can afford to remain behind if it wants to remain competitive. It is easy to say that if there is more supply, the business can simply spread itself around, but we all know that is not how things work. There are many other reasons why organisers choose to go to a particular destination, and if a centre is fortunate enough to have good customers it must do everything it can to avoid driving them away through a lack of appropriate facilities. This is why we will always be working to upgrade our centres, regardless of how many alternatives may exist.

The future looks bright on both sides

About the author Edgar Hirt is the president of the International Association of Congress Centres (AIPC) and the managing director of the Congress Center Hamburg. The AIPC is the pre-eminent international association of convention centres, with a mission of encouraging, supporting and recognising excellence in centre management. The AIPC is a global network of over 166 leading centres in 53 countries, with the active involvement of more than 650 centre management professionals. For further information please e-mail marianne.de.raay@aipc. org or visit www.aipc.org.

MEETINGS SA | JANUARY/FEBRUARY 2011

What this means for many managers is a lot more work, and the need to become an ongoing project manager as well as an operator. What it means for the customer is more of an opportunity to shape the facilities they use. The greatest imperative in convention centre design today is flexibility, on the basis that in knowing we will never be able to predict exactly what future demands may be, the best approach is to design for the ability to adapt to changing needs as they arise. For example, multipurpose spaces and moveable walls can go a long way towards helping centres respond to changing meeting requirements, while good design

can also facilitate changes in how buildings operate when this is required. But it certainly helps to have the best possible idea of what the future demands are going to be – and this is where the customers come in. Event organisers are in the best possible position to anticipate the new directions that meeting formats may take, and in taking the time to communicate this to centre managers, they are helping not only the centres, but themselves as well. The more managers know about future trends – and can then communicate to designers and others involved in the development process – the more likely they will be to get the kinds of facilities they will want and need in the future. I believe this is something we should all keep in mind as we contemplate a time when centres will have to be updated on a much more regular basis – and there are a lot of ways to encourage better dialogue. For their part, centres should be designing their post-event surveys to capture better the information and insights clients have about how building changes would create a better meeting environment, not just how they felt about the service they received. As for the clients themselves, they should look on the input process as an investment in their own future and take the time to think through what kinds of changes, whether in an existing building or a potential one, would make the most sense for their needs. The same applies to convention centre suppliers, whether these are food and beverage, security, housekeeping or audio visual. These are the people who often know the limitations of a centre and the expectations of clients as well as or better than centre staff themselves, yet who may often focus more on day-to-day activities than on sitting down to organise this knowledge in a way that can be used for decision-making. Let us take advantage of this trend towards more regular updates as an opportunity for everyone to take a part of the responsibility of getting the best possible input for designing the convention centre of the future.

Our conference and incentive venues are everything you’d expect and nothing you’ve ever experienced. Presenting Mozambique at its very best, Barra

Resorts’ Flamingo Bay Water Lodge and Barra Lodge are located in the gloriously breathtaking eco-paradise of Inhambane. For meetings and events that are designed for success, Flamingo Bay and Barra Lodge offer: • conference facilities for up to 60 delegates • standard audio-visual and technical equipment included in the package • easily accessible either by flying in or by self drive • private dinners and gala evenings with a good Mozambique feel • miles of open beaches • superb scuba diving • a selection of activities including, snorkelling, quad biking, sailing, dhow trips, kayaking, ocean safaris and horse riding • gourmet restaurant serving sumptuous meals, including local dishes and spectacular sea food.

Barra Central Reservations Tel: +27 (0) 11 023 9901 Fax: +27 (0) 86 558 6392 E-mail: info@barraresorts.com Website: www.barraresorts.com

P R O D U C T

N E W S

Sustaining East London’s economic growth

Incentives and conferencing in Mozambique Mozambique – Inhambane specifically – is a paradise of incentive travel, conferencing and motivational experiences. Operating under the Barra Resorts portfolio, Flamingo Bay Water Lodge is situated in the pristine tidal bay of the area of Inhambane , 485 km north of Maputo. This breathtaking ecoparadise is home to flocks of flamingos, tropical fish and the very rare dugong. The lodge is built on a beautiful tidal estuary and guests have access to the open ocean, which is a short walk out the back of the lodge. Frequent and regular complimentary

Conference video streaming offering a first for venues As part of its standard product offering, the CSIR International Convention Centre (ICC) recently introduced video streaming of event proceedings. “Internet streaming is a cost-effective and efficient way to get event proceedings out to a much wider audience than merely those present at the venue. Holistically, it is cheaper than video conferencing as no second venue with equipment needs to be arranged. Delegates who are not located at the venue simply watch the proceedings on their desktops or laptops, from the comfort of any location in the world,” says the CSIR ICC’s marketing and sales manager, Bronwen Cadle. “Internet streaming does not require any proprietary software installation. All content can be viewed via a standard web browser and Adobe Flash Player. The system also makes provision for questions from remote viewers

MEETINGS SA | JANUARY/FEBRUARY 2011

vehicle transfers are available throughout the day, from Flamingo Bay to the nearby Barra Lodge, which offers access to the main beach and a multitude of recreational activities. For motivational experiences like no other, activities such as ocean safaris are offered for divers and non-divers wishing to experience sea creatures such as whale sharks and dolphins on the surface, while unforgettable day trips in the secluded estuary can be enjoyed on a luxury 33 ft (10 m) live-aboard catamaran. Tours to Pansy Island and various snorkelling trips are also offered. For conferencing, Barra Lodge has meeting facilities for up to 60 delegates cinema-style, with extensive audio-visual equipment available. The lodge is nestled among groves of coconut trees looking onto wide-open, sun-drenched beaches. by means of a comment/question tab located below the video and data stream. The conference chair or event MC then receives the comments in real time and relays these. In addition, privacy is ensured through password access. "An added bonus, with no additional cost, is that all conference and event footage will be archived onto the ICC's server for a period of one year, enabling clients to review and even copy the footage to disc,” explains Wesley Middleton, the CSIR ICC’s technical services manager.

An online view of the CSIR ICC’s videostreaming offering

The ELICC makes for a perfect convention destination

With numerous local and international award nominations and the holding of major conventions, the East London International Convention Centre (ELICC) has had a hallmark first year of business. Situated on the oceanfront of East London’s esplanade and managed by Premier Hotels & Resorts, the centre has played host to, among others, an international boxing title fight and the 16th National Congress of the South African Society of Psychiatrists (SASOP), which brought 500 delegates to the Eastern Cape port city. So impressed was SASOP with the ELICC that the society awarded it with a SASOP Certificate of Service Excellence. “I have always believed that East London makes for the perfect convention destination and the ELICC now presents one of the most up-to-date convention and meetings centres available nationwide,” says group MD, Samuel Nassimov, who was recently awarded the SAPOA Developer of the Year Award in the Eastern Cape for his development of the convention centre. The R500 million ELICC’s state-of-the-art facilities include a 600-seater auditorium, an exhibition floor taking up to 90 stands and a major hall capable of seating 1 500 ballroom style and 2 100 cinema style, as well as boardrooms, restaurants and kitchens. The adjacent Premier Hotel Regent and Premier Hotel ELICC offer more than 430 rooms, presenting conference goers with on-site accommodation and top-class accommodation facilities, with East London’s famous beaches only 50 m away.

P R O D U C T

EXSA’s Most Memorable Event award winner for 2010 The Cape Town International Convention Centre (CTICC) scooped the award for hosting the Most Memorable Event for 2010 at the Exhibition and Event Association of South Africa’s (EXSA’s) Annual Awards dinner, which was held in November 2010. According to CTICC chief operating officer, Joey Pather, the centre is delighted to win this award. It was selected as one of the three finalists and was judged on the successful hosting of the third Lausanne International Congress on World Evangelisation, which was held at the CTICC in October 2010 and attracted an international audience of more than 5 000 delegates. “What made this event unique was the fact that the CTICC played a pivotal role in organising all logistics of this event,” says Pather. For the duration of this conference, the centre prepared over 72 000 meals and operated 24/7 in order to ensure the success of the event. The CTICC met and exceeded the stringent criteria for this award, which took into consideration elements such as venue location, venue and operational logistics, service excellence and client experiences. Pather concluded by saying that the fact that the centre won this prestigious award is further testament to the world-class service excellence that is synonymous with the CTICC.

From Left: CTICC’s Lindy Geyer, Dirk Elzinga and EXSA chairperson, Natalie Naude

N E W S

Geared for business in 2011 Capitalising on the successes of last year, the Coca-Cola dome has secured no less than 10 exhibitions for the first six months of 2011. General manager Grant Medcalf says that despite the economic slump, the dome hosted more than 40 shows in 2010, with more than 650 000 people attending. “It is about doing business better and smarter and providing visitors with the exceptional experience that they have come to expect at shows hosted at our venue. The dome is hailed as one of South Africa’s most versatile venues, with facilities that can be utilised extremely well on both a large and smaller scale for a variety of events. In 2010, the Coca-Cola dome joined forces with Oasys Innovations in creating a platform for the South Africa National Blood Services to raise awareness and increase the blood donations received at certain exhibitions. “A popular project, many of our clients have given permission for such a stand to be operational at their shows, allowing visitors to donate blood on the spot,” says Medcalf. “Furthermore,

A reaffirmed environmental focus Since becoming a gold-certified business partner with environmental management company Heritage at the beginning of 2009, Complete Exhibitions has continued to maintain and improve its underlying environmental business focus. To this end, it was recently re-evaluated and found to be showing continued compliance with the standards expected of Heritage’s Green Business Programme, reaffirming its goldclass membership. Dean Gunningham, operations director at Complete Exhibitions, says: “Within the exhibition industry, everybody reuses and recycles exhibition panels and fascia boards and this is nothing new. Not only does this make pure economic sense but it creates a platform for environmental responsibility and sustainability.” For the past decade, Complete Exhibitions has utilised fluorescent lights as a standard component of its shell scheme stands and is pleased with the take-up of this concept by other

The secure haven at the Coca-Cola dome, to which mothers can retreat to feed their babies

in response to visitor demands and an increasing need for baby-feeding facilities, we set out to create a secure haven to which mothers can retreat to feed their babies. The dome partnered with Philips Avent to ensure the environment provided would be safe, sterile and perfectly suited for feeding babies. We believe this approach will assist in building the dome’s reputation as an exhibition venue that exceeds customers’ expectations.”

companies within the sector. Ever mindful that everybody needs to strive for continual improvement, Complete Exhibitions has now implemented the use of light-emitting diodes (LEDs) on selected stands in order to back-light graphics. Another example of operational environmental focus is that the company

Complete Exhibitions has

continued to maintain and improve its underlying environmental business focus utilises optimal electronic communications, distributing exhibitor manuals and proposals via electronic means. While Complete Exhibitions maintains excellence in price, quality and reliability, factors such as B-BBEE and environmental responsibility advance its focus on the lateral impact of its industry, together with the customercentric focus that it strives to uphold.

MEETINGS SA | JANUARY/FEBRUARY 2011

F A I R M O N T

Z I M B A L I

R E S O R T

L O D G E

Discover the past & experience the present Escape the frenetic buzz of urban existence to a breathtaking coastal paradise, for truly motivational incentive travel experiences and new ways of conferencing. Escape to Fairmont Zimbali Resort & Lodge. he ultra-luxurious five-star Fairmont Zimbali Resort is now open, and fast becoming KwaZulu-Natal’s most coveted resort hotel, while Fairmont Zimbali Lodge remains one of South Africa’s most exclusive boutique luxury hotels. Set along South Africa’s sublime East Coast, tucked away between a forest reserve and a shimmering sea, the exquisite natural beauty of both venues is dotted with pockets of urban flair and enhanced by the rich Zulu heritage of the province. Spectacular ocean views, 154 well-appointed rooms at the Fairmont Zimbali Resort, 76 guest rooms and suites at the Fairmont Zimbali Lodge, oversized verandas and a plethora of dining options are some of the trademarks of both venues – yours to enjoy within a mere 15 minutes’ drive from King Shaka International Airport.

Meetings and events

As an internationally recognised and trusted brand, Fairmont Hotels & Resorts understands that when planning a conference or event, organisers place much emphasis on venue selection, as it is more than simply choosing a location that is reputable and priced right; it is a choice of magnitude and one which determines just

how memorable a meeting will be. To this end, Fairmont Zimbali Resort & Lodge offers the ultimate formula for success in a perfect environment that promises exposure to new experiences. The determining factors include personalised conference arrangements for small to large-sized groups, the lavish Marula Ballroom that accommodates 240 for full sit-down banquets or 300 in cinema format, ample pre-function space for registration, networking and refreshment breaks; the Sanderling Boardroom that accommodates up to 12; the Imbiso Room accommodating up to 90; the Tugela Room, which is an executive boardroom for 10 with an ocean view; the intimate Umgeni Room accommodating 20 and a wide range of state-of-the-art audio-visual and technical equipment. All of the above is further enhanced by the highly professional team of dedicated event staff at both Fairmont Zimbali Resort and the Fairmont Zimbali Lodge, as well as the implementation of a number of innovative conference packages.

Shaka’s Kraal Project

In acknowledging the role it has to play in ensuring the success of the communities in which it operates, Fairmont Zimbali

The impressive exterior view of Fairmont Zimbali Resort at night

MEETINGS SA | JANUARY/FEBRUARY 2011

Resort & Lodge has entered into a working partnership with the Zulu people of Shaka’s Kraal community. The purpose of this partnership is to bring the local Zulu culture to hotel guests and colleagues through creative packaging that is ideally positioned towards the corporate and international travel markets. The package includes a traditional dancing, singing and drumming performance to welcome guests in grand style and a perfectly authentic manner. For each conference package sold, Fairmont Zimbali Resort & Lodge contributes R20 to the Shaka’s Kraal Project Trust Fund, which will be used to build a community centre and church for the local people. The Fairmont Foundation has also recognised this initiative with a R40 000 donation, as part of Fairmont Zimbali Resort's ‘welcome to the family’ celebration.

Willow Stream Spa

Presenting rejuvenating experiences that truly embody the art of signature relaxation, Willow Stream is the awardwinning international spa brand of Fairmont Hotels & Resorts, which was established in 2001. Located at Fairmont Zimbali Resort, the Willow Stream Spa offers a wholesome

F A I R M O N T

Boardroom set up, in one of the Fairmont Zimbali Lodge's luxurious meeting facilities

The Makhaza Bar at the Fairmont Zimbali Resort's Beach Club

Z I M B A L I

travel destination, be it for a celebration or a retreat, where guests can kick back and relax with friends, colleagues or clients. The spa menu, which is inspired by all that is truly South African, has been designed to address guests’ specific health and skin needs, and includes signature treatments, massage experiences, body experiences, bathing experiences, nail services, facial experiences, multi-treatment experiences and packages developed specifically for men, couples and wedding parties. Tailored treatments range from, but are not limited to, an indulgent marula milk bath and a stress-relieving intonga stick massage, to a hydrating potato, rooibos, aloe and marula mask. The spa includes treatment rooms, a health centre, ladies’ and men’s lounges, a great room for relaxation, a special manicure and pedicure area, and a steam room with vichy showers – setting the stage for a weekend of guilt-free, light-hearted pleasure at the hands of trained specialists.

Zimbali Country Club and Golf Course

Meet, play and stay in unsurpassed luxury with the impressive Tom Weiskopf-designed 18-hole championship golf course and

R E S O R T

L O D G E

accommodation at either the magnificent Fairmont Zimbali Resort or the luxurious and intimate Fairmont Zimbali Lodge. The course, which maintains a long-standing reputation of providing a definitive golfing experience, presents organisers with the ideal opportunity to encourage networking among delegates by kicking off their conference programme with an energising round of golf. Golfing events are also regular occurrences at the Zimbali Country Club, given that the course is rated among the top 10 in South Africa to receive the Compleat Golfer’s 5-Star Golf Experience Award. For the facilities, activities, options and the exuding allure of one of the world’s most picturesque locations, choose Fairmont Zimbali Resort & Lodge for your next meeting or event. The pleasure of stressfree organisation awaits you at both venues, where planning is simplified, services are tailored and requirements fulfilled.

Contact details: Tel: +27 (0)32 538 5000 Fax: +27 (0)32 538 5001 E-mail: zimbali.sales@fairmont.com Website: www.fairmont.com

Perfectly packaged options for conferencing

The Fairmont Zimbali Resort's Beach Club offers magnificent sea views

The Fairmont Classic Conference package is the ideal business solution for hosting a successful conference, event or strategic meeting. In addition to classic conference packages, the Fairmont All-inclusive Beverage includes a wide selection of local alcoholic and non-alcoholic beverages, as well as coﬀee and tea, covered for one hour over lunch and for three hours at dinner. With the Fairmont Kids on Conference, delegates need simply extend their stay by an additional two nights at the same rate and their families can join them for the entire conference on a complimentary B&B basis. With Fairmont Plan and Play, classic conference packages can be upgraded to include a round of golf or a relaxing and rejuvenating massage at the spa during your leisure time. Welcome, entertain and enthrall your conference group with the Fairmont Cocktail Reception Conference package. This signature reception can also be booked to precede a special evening event. Get the most out of meetings with the resort hotel’s attractive rates and a bonus of 10% credit applied against your master account when selecting the Fairmont 10% Credit Conference package.

Deluxe room at the Fairmont Zimbali Resort

Part of the Tom Weiskopf-designed 18-hole championship golf course Exterior of Fairmont Zimbali Lodge

MEETINGS SA | JANUARY/FEBRUARY 2011

C H A M P A G N E

S P O R T S

R E S O R T

Big additions to Champagne The perfect place for work and play there is very little difference between the chalets and the standard hotel rooms.

Expanded conference facilities

Another proud moment for the resort is the completion of the new Buttress Conference and Exhibition Centre, as well as four additional boardrooms. Champagne Sports Resort now offers a total of 16 conference venues, including the new centre that seats up to 1 350 delegates cinema style and can accommodate banquets of up to 850. The resort’s other venues include: • the Sentinel Room, which seats up to 1 000 delegates cinema style and 720 classroom style • the Monks Cowl Centre, which can accommodate up to 550 • the Summit Room, which can accommodate up to 400 delegates • the more intimate venues, ranging in capacity depending on seating configurations, with their absolute maximum capacity being 150 delegates

• the private boardrooms, which can accommodate a maximum of 16 people • the recently completed Amplett and Turrett conference rooms, which can each accommodate up to 90 delegates. “Over the last 18 months at the resort, we have been constantly building and refurbishing to ensure our venue is suitable for and capable of comfortably running the bigger conferences and large-scale conventions of up to 800 delegates,” says Champagne Sports Resort’s James Macquet.

World-class technology

The conferencing equipment available at Champagne Sports Resort includes the most-up-to-date technology controlled by Crestron handheld controls offered throughout the bigger venues and general standard equipment included in all the smaller meeting areas. Delegates have access to high-speed Internet connectivity in the hotel as well as in the majority of the venues. They are also welcome to utilise the services of the

View of 18th green and clubhouse

triving to make its award-winning resort the perfect place for work and play, Champagne Sports Resort has found that this is a difficult balance to achieve. However, following recent developments, management believes that it has created a truly unique destination, catering for all guest requirements in an absolutely spectacular setting. As a result of the advancements, Champagne Sports Resort can now accommodate up to 750 delegates at the foot of the majestic Drakensberg mountain range. The 40 new hotel rooms and four additional luxurious executive suites, which were completed on 15 December last year, have leveraged the resort’s accommodation offering to a total of 152 hotel rooms and 91 timeshare chalets, most of which have three bedrooms, with all rooms being en suite. Chalets are subject to availability, although with enough notice in off-peak holiday periods they are readily available, and with each room having its own bathroom,

MEETINGS SA | JANUARY/FEBRUARY 2011

C H A M P A G N E

S P O R T S

R E S O R T

Sports Resort business centre, which is located across from the new coffee shop.

Magnificent recreational areas and facilities

But that is not all in terms of recent addons, with an extension to the dining room

offers a huge variety of leisure facilities, including five swimming pools, five tennis courts, adventure sports putt, basketball, volleyball and bowling green, as well as kids’ and teen clubs, among many other facilities. There is also a large variety of activities on offer in the valley, all within a

ranked, 18-hole championship golf course has been rated as South Africa's most beautiful golf course in recent years, with the clubhouse being rated in the top five 19th holes in South Africa. So whether you are wearing your golf cap or your thinking cap, there is no better place to find Mountain-facing hotel rooms

and an expanded buffet, as well as the new Wellness Centre and coffee shop with an adjoining lounge. The new buffet and dining area can comfortably accommodate up to 700 guests in a fashion that minimises queuing, and is complemented by an outstanding menu offering that is rapidly gaining a reputable standing in the hospitality industry. Champagne Sports Resort now boasts eight live cooking stations when all buffets are operational for bigger groups, which ultimately makes for a memorable dining experience. The Wellness Centre includes an upmarket salon and well-fitted gymnasium. The salon has five treatment rooms, comfortable changing rooms and a relaxing rest area with strategically positioned cane loungers that look onto the Champagne and Cathkin peaks. The gym is fully equipped for all forms of exercise, including general cardiovascular and weight training. Since Champagne Sports Resort has a great reputation as a premier holiday destination, the resort

short 10 minutes drive from Champagne Sports Resort. Falcon Ridge has a spectacular birds of prey show, which is an absolute must-see for all when visiting the valley. The world-renowned Drakensberg Boys Choir performs at its resident auditorium as well as at the resort’s venues when booked. The valley now also boasts its very own Canopy Tour that is run by Four Rivers Adventures, which also offers various teambuilding activities, including archery, quad biking, zip lines and white water rafting for the more adventurous. Should clients want a particular teambuilding activity not already on offer, this can be brought in as and when requested. Cultural activities within the valley include candle making, carpet weaving and pottery. Nestled within Champagne Sports Resort – a spectacular leisure, conference and timeshare establishment – is the magnificent clubhouse that overlooks a hidden golfing masterpiece. The top-30

Internal hotel room

inspiration than Champagne Sports Resort.

Contact details: Telephone: +27 (0)36 468 8000 Facsimile: +27 (0)36 468 1072 Reservations e-mail: reservations@ champagnesportsresort.com Conferencing e-mail: conferences@ champagnesportsresort.com Website: www.champagnesportsresort.com

MEETINGS SA | JANUARY/FEBRUARY 2011

A D V E R T O R I A L

Misty Hills

A truly African experience

verlooking the Kromdraai Valley on the edge of the Cradle of Humankind, Misty Hills Country Hotel, Conference Centre & Spa is a country retreat located in Muldersdrift, a mere 15-minute drive from Lanseria Airport. The charming stone and thatch hotel, set in lush, landscaped gardens, offers 209 rooms, including two royal and two presidential suites and 23 African-themed conference and events venues, including a spa conferencing facility and atmospheric exhibition facilities. Throughout the establishment, the African theme has been emphasised with the use of local materials, which is both an environmentally friendly practice and contributes to the local economy.

Meeting and events offerings Misty Hills’ fully equipped conference venues range in size to accommodate small groups seated boardroom style to large groups of up to 800 seated cinema style. Situated opposite the Pelindaba, the largest of Misty Hills’ conference venues, the new exhibition centre – which was opened in February 2010 – is ideally suited for

Deluxe room at Misty Hills

small to medium-sized events. The 1 000 m2 airconditioned centre comfortably accommodates 55 exhibitor stands of 3 x 3 m2 or 3 x 2 m2, while simultaneously offering an ideal space for a variety of banquets or functions. Last year was an important one for Misty Hills: in addition to opening the new exhibition centre: the hotel added another 62 rooms in order to cater to bigger conference groups and the ever-greater numbers of leisure tourists, both domestic and foreign. Originally done in preparation for the World Cup, the entire property has been Wi-Fi enabled. In 2010 Misty Hills also completed its 20th year of operation. For a unique and pampering conferencing experience, in line with worldwide trends, the Spa in the Country conferencing offers a holistic alternative to the traditional conference. Addressing stress management and promoting well-being in the workplace, the spa conference facility provides a therapeutic environment, where delegates can enjoy private and personalised treatments as part of the day’s itinerary. The Spa in the Country is designed

Event at the Exhibition Centre

as an African sanctuary and follows a natural approach to skin and body care, infusing modern therapies with African herbs and oils. Among its accolades, the spa boasts Health Spa of the Year and enjoys a consistent place in the Top Five Spas in South Africa. Adjacent to Misty Hills is the award-winning Carnivore Restaurant, ‘Africa’s greatest eating experience’, which offers guests a unique dining experience of succulent charcoal-grilled domestic and game meats, served from Masaai swords. Misty Hills Country Hotel, in partnership with Carnivore Restaurant, has nine conference venues. Delegates are served lunch at the restaurant where a custom-built buffet area facilitates efficient service. A variety of exotic meats, including sable, crocodile and gemsbok, is offered. Soup of the day, an assortment of salads and sauces, baked potatoes, pap and sauce, a selection of domestic and game meats and a delightful selection of desserts complete the gastronomic offering. Vegetarian and fish dishes are also available, and Halaal and Kosher meals are provided on request. Leisure facilities at Misty Hills include two large swimming pools, a gym, games room and the magical Peregrine Castle kiddies’ playground, which is ideal for families accompanying conference delegates. In addition, a beverage and light meal service is available throughout the day. Misty Hills Country Hotel, Conference Centre & Spa forms part of the Recreation Africa Group, which prides itself on the development of hotels and restaurants with a truly African ambience. The group is an affiliate of the Warwick International group of hotels.

For more information, kindly e-mail sales@ rali.co.za, phone +27 (0)11 950 6000 or visit www.mistyhills.co.za.

Zebra conference room

MEETINGS SA | JANUARY/FEBRUARY 2011

M E E T I N G

P L A C E S

Meet, greet & eat

Gauteng’s newest venues Having scouted the streets of Johannesburg and Pretoria all of last year, Abby Wintgens details Gauteng’s newest and yet-to-be-discovered meeting and event venues. hanks to the massive infrastructure boom that went hand in hand with South Africa hosting the Soccer World Cup, Gauteng now enjoys a long list of fresh spaces for hosting conferences, banquets and corporate events.

Pretoria Villa Sterne Boutique Hotel

Villa Sterne Boutique Hotel – a magnificent Italian-styled architectural masterpiece – is set on the highest ridge in the ‘larny’ suburb of Waterkloof Heights, with breathtaking views overlooking the Union Buildings. The hotel is a welcome new addition to the Jacaranda City, where guests are afforded the elegance, privacy and comfort of a

MEETINGS SA | JANUARY/FEBRUARY 2011

luxury modern-day existence in a gracious old-world setting. The conference facilities at the villa include: • capacity for up to 60 delegates, schoolroom, and for 150 for cocktail functions • exquisite state-of-the-art audiovisual equipment • Wi-Fi capabilities and a comprehensive business centre. All functions and special occasions are catered for, including weddings, breakfasts, product launches and cocktail parties. The accommodation offering at Villa Sterne includes 15 double en-suite suites, of which three are luxurious standard rooms, 10

are executive suites with en-suite lounges, one is a private cottage with a separate bathroom and walk-in closet, and the other is an opulent presidential suite with separate en-suite bathroom and adjoining private lounge. All rooms include a private balcony, telephone, satellite TV, air-conditioner, mini bar and digital safe.

Delectus Manor

Situated in Montana, a quiet suburb north-east of Pretoria, which lies nestled virtually in the foothills of the Magaliesberg Mountains, is Delectus Manor. This four-star guesthouse, which is family run and known for its high levels of service excellence, offers 16 elegantly finished suites, all en

M E E T I N G

P L A C E S

Mandela Bridge, in Newtown, Johannesburg Image courtesy of Gauteng Tourism Authority www.gauteng.net

suite with their own private balconies or doors that lead out to the garden. The Delectus Restaurant serves exquisite and decadent meals for breakfast, lunch and dinner. The on-site conference centre can accommodate between 25 and 75 guests for corporate functions, meetings, social gatherings and small weddings. Also located on site is the Vivacité Medical Spa where guests can relax and unwind in treatment rooms overlooking the swimming pool. According to host Gavin Smit, “The mission of Delectus Manor is not to meet your expectations, but to exceed them in every possible way”.

Johannesburg Fairview All-Suite Hotel

The latest addition to the Signature Life Hotels’ portfolio is the Fairview All-Suite Hotel. Offering superb accommodation in upmarket, elegant apartments that are self catering though the on-site eatery option, Diner on 14th, is also open to guests. This all-suite property is perfect for conferences and teambuilding. The hotel is situated in the green and leafy suburb of Fairland, and includes top-level amenities run by a flexible

and hands-on management team. The stylish apartments and townhousestyle accommodation offer 50 two-bedroom apartments and two three-bedroom apartments, with two bathrooms (one en suite), a spacious lounge area, underfloor heating and total privacy. Each of the bedrooms have a double bed, top-of-therange bed linen and a spacious bathroom, and all apartments feature telephone, TV with a DStv bouquet, a lounge and an outside braai area. Two fantastic conference facilities are available at the hotel, offering various packages from half day to full day on an all-inclusive basis, applicable to groups with a minimum of 10 delegates or more residing in the hotel. The conference team leader is able to create a bespoke package from half day to one day, or any other conferencing possibilities that may be needed. The current conference package, which is seeing a brisk trade, is inclusive of: accommodation on a dinner, bed and breakfast basis, room levy and VAT at 14%, breakfast, a threecourse business luncheon, mid-morning and afternoon refreshments, formal registration desk, conference room with a

size and layout to suit the client and number of delegates attending, as well as pens, note pads, water and mints, with standard conference equipment.

Campbell House

Campbell House is a boutique conference and function venue, nestled in the tranquil suburb of Waverley in Johannesburg. Catering for small functions and business conferences, this intimate venue is ideally situated just minutes from the Sandton business district and Johannesburg CBD, with easy access from the M1 highway and OR Tambo International Airport. One of Johannesburg’s original ‘gold rush’ homes, the house has been beautifully restored to reflect the charm and gracious style of a bygone era, while providing every convenience of a modern-day conference facility. Built in 1916 and designed by renowned architect Harold Nixon Porter, then a protégé of British architect Sir Herbert Baker, Campbell House recalls the rich cultural history of Johannesburg. The house has three function rooms: the Boardroom, the Library and the Blue Room. Sarah McGuigan, owner of Campbell House,

MEETINGS SA | JANUARY/FEBRUARY 2011

M E E T I N G

P L A C E S

Useful contacts for meeting venues in Gauteng Villa Sterne Boutique Hotel www.villasterne.com Fairview All-Suite Hotel www.signaturehotels.co.za/fairview-all-suite-hotel Clico Boutique Guest House www.clicoguesthouse.com Soli Deo Gloria Boutique Hotel www.sdghotel.co.za

selection of tailored catering options is also available. A warm boutique venue, the house offers not only a convenient location with ample secure parking, but also focused and dedicated services, with attention to detail.

Clico Boutique Guest House

Housed in a 60-year-old Cape Dutch house, Clico Boutique Guest House is an engaging

Delectus Manor www.delectusmanor.co.za Campbell House www.campbell-house.co.za Scarlet Ribbon www.scarletribbon.co.za Fairview All-Suite Hotel, the latest addition to the Signature Life Hotels’ portfolio

says: “Our conference rooms ensure privacy and peaceful surroundings. We recognise that each conference or event is unique and focused on specific goals and objectives. Assisting our clients achieve these is our top priority. We believe that delegates should be inspired and motivated, yet relaxed and pampered.” The Library offers guests a taste of the rich heritage of the building. The original wooden bookcase complements the fireplace and double doors open onto the patio to catch the morning sunlight. The room seats 12 boardroom style, and is perfect for meetings and smaller groups. With French doors that open onto the wrap-around patio, the Boardroom is a gracious room that seats 24 cinema style, 24 to 30 banquet style, and 16 around the boardroom table. The Blue Room is the largest of the rooms. Double French doors allow for plenty of natural light and open onto a private patio. This room comfortably seats 45 cinema style, 24 schoolroom or U-shape and 40 banquet style. For larger functions, such as corporate lunches, cocktail parties and intimate weddings, The Patio, which comfortably seats as many as 40 guests, and the Gazebo, which seats up to 60, look out over manicured, luscious green lawns, giving the illusion of being in the countryside. Campbell House offers an experienced, on-site events management team that is available to coordinate and ensure the smooth execution of an event to each client’s exact requirements. In addition, a

mix of old and new, from the original Oregon pine floorboards and antique inlaidwood side tables from Morocco, to the comfortable custom-made couches and the modern, whimsical sculptures by Anton Smit. Talking about the decision to open a conference facility at the guest house, co-owner Jeanette Schwegman says: “The decision to do so was linked to the

MEETINGS SA | JANUARY/FEBRUARY 2011

Welcome to Sunset Boma – a touch of African elegance located within the tranquil countryside of Blue Hills, Midrand. Sunset Boma offers stylish dining in bush-like surroundings. Whether for a corporate function, informal conference, team-building event, theme dinner party or the romance of your special wedding day, the unique ambience of Sunset Boma is sure to be remembered. As a venue of distinction, we endeavour to provide our guests with an environment where they will enjoy serene and secluded surroundings. We assure you of a palatable gourmet experience and a most memorable special occasion. For conferences, workshops or team building, we have the luxury of tranquil open spaces, whether inside the main lapa or outside. Projector facilities are on hand with ample seating and work room! Tel: 082 491 4309

For social functions and wedding receptions, we provide various menu packages available which is fully inclusive of almost everything: • sole use of private venue (T’s & C’s apply) • welcome drinks and snacks • three-course meals • friendly waiters and barmen • dance floor area with sound system & playlists • PA system and microphone • Boma bon fire with 200 fire torches • Standard decor and full table settings • Chair covers & tie backs (limited available colours) • Secure parking facilities up to 100 cars The only additional items required for most social / wedding functions would be flowers and a cake! Pre-paid bar options available which provides the client with a quantified fixed drinks cost, with no unexpected drinks bills or bar tabs after the event!

Email: info@sunsetboma.co.za www.sunsetboma.co.za 79 Pitts Road (R55), Blue Hills, Midrand

Y. Ltd T P rica f A outh S s ution l o v E ovent p x E f o n A divisio

M E E T I N G

P L A C E S

frequency of requests to host larger groups for meetings and conferences, as well as dining for outside guests. We had the perfect area in which to build our sophisticated conference facility, being our ‘fairy garden’, and we worked with the architect to ensure we didn’t lose the magic of that space. The existing deck and stone wall have been preserved, along with the gorgeous vegetation of 70-year-old trees and monkey vines (we didn’t cut down any trees to build). We now have an idyllic place in which our corporate clients can meet and strategise, after which they can relax for lunch on the deck under the canopy of trees. This area is also used as a dining area for external guests.” The new meeting facility can host small to medium-sized groups of up to 40 for dinner parties, while conferences of up to 30 U-shape and 50 cinema style can be accommodated. Some of the unique aspects of the facility include: • the beautiful finishes • the chairs, which are flexible and can have no arms, and a writing tablet can be attached to each chair

• the dining areas, which are a plentiful, being in guests’ rooms, either on the courtyard or the choice of two decks, one being under trees and the other under the grapevine • the standard modern audio-visual and technical equipment. Dining at Clico is an experience like no other, as chef Sean Ackerman employs the latest technology in cooking and loves to

Whether for business or pleasure, Soli Deo Gloria Boutique Hotel is the perfect destination for anyone visiting Gauteng experiment in his kitchen. His passion for food and guests shows in the great effort and thought that is put into his menus. Based on the seasonal ingredients and fresh items Ackerman comes across when out shopping, his daily menus indulge overnight

MEETINGS SA | JANUARY/FEBRUARY 2011

If you are looking for versatility, we are your one-stop shop! Ellis Park Stadium boasts the Best kept secret in Joburg… Hidden within the Stadium gates you will find a dedicated Team of Event Managers, with a wealth of industry knowledge, who will make your event a resounding success. We cater for Gala Dinners, Product Launches, Exhibitions, Team Building, Family Fun Days & Press Conferences. The list of possibilities for your functions are endless… Indoor Year-End luncheons for 450? Outdoor Company Braai for 4 000? Street Party under the African sky for 5 000? We offer a wide range of venues that cater for a “High Tea for Two” up to “Events for 60 000". For your convenience we have 900 undercover parking bays within the stadium, 24-hour security and visible policing within the precinct. We specialise in tailor made functions and work within your budget. You are one call away from stress-free event planning and a range of services at your fingertips.

expect

Satisfaction transfer knowledge

facilitate collaboration

CSIR

International

Convention Centre NATURALLY HOSPITABLE s GLOBALLY ACCESSIBLE

alfresco dining

expect dedication

superb cuisine

expect service

This world class conference and events facility combines outstanding service, superb cuisine, the latest technology and the tranquility of nature into a competitive package.

M E E T I N G

P L A C E S

and function guests, as well as outside clients. Fine-dining guests may experience an element of surprise as he enhances menus with one or more of his innovative cooking techniques and the introduction of molecular gastronomy. Clico is a welcome haven for business and leisure travellers wishing to experience a chic home from home. Elegantly decorated in fine silk and hues to soothe the senses, with private balconies overlooking the tranquil garden and pool, Clico now offers luxurious conference and events facilities to complement its gourmet dining and wine pairing by appointment. The ownerâ&#x20AC;&#x2122;s support for local artists is reflected in the decor, while executive business services include telephones in the rooms, wireless Internet, ADSL, scanning and photocopying facilities, underfloor heating, mini bars, and in-room television with DStv access in its nine executive rooms, which includes the executive suite.

A blend of sophisticated chic and urban design elements awaits guests at Scarlet Ribbon

Scarlet Ribbon

Undoubtedly Gautengâ&#x20AC;&#x2122;s premier five-star conference and function venue, Scarlet Ribbon is unique in concept, design and functionality. In a world of complacency and normality, the venue brings a truly unique experience, transforming conferences, functions and events into memorable experiences. Scarlet Ribbon is a blend of sophisticated chic and urban design elements. An awardwinning, custom-built staircase and elegant all-glass lift leading into the venue are examples of the elegance and complexity that Scarlet Ribbon has to offer. Whether enjoying an invigorating cocktail on the balcony or a five-course culinary experience, the seemingly never-ending glass facade provides unsurpassed picturesque views of Greenstone. The venue is fully equipped with the latest technical gadgetry, sound and lighting, including a JBL line array VRX sound system, eight Mac 250 moving heads, LED PAR cans, 12 ft x 9 ft projector, HD LCD flat-screen TVs, Kramer switching systems and Pioneer CDJ 2000 CD players, to name but a few items. Scarlet Ribbon is able to cater for most functions, including large production product launches, cinemastyle conferencing, sit-down dinners, awards evenings, traditional corporate functions and car launches. The neutral decor allows for dedicated branding with the opportunity to customise the

MEETINGS SA | JANUARY/FEBRUARY 2011

Clean lines and minimalistic design form the essence of Fairview All-Suite Hotel's superb meeting facilities

A peaceful haven in the city, Soli Deo Gloria Boutique Hotel offers two excellent event venues

M E E T I N G

The glass facade at Scarlett Ribbon provides unsurpassed picturesque views of Greenstone

ambient lighting with sophisticated LED lighting options. Scarlet Ribbon is made up of two areas, the main venue, which can accommodate up to 320 delegates for a sit-down dinner or up to 800 for a cocktail party, and the banquet hall, which is capable of hosting up to 500.

P L A C E S

The new meeting facility at Clico Boutique Guest House

Soli Deo Gloria Boutique Hotel

For superior customer service and a convenient location in the heart of Johannesburg North, visit Soli Deo Gloria Boutique Hotel. Quintus Lottering, the hotel’s general manager, says: “Soli Deo Gloria prides itself in exclusivity and excellent

service. Our venue is situated in a secure environment ideally to entertain in style. It is the perfect destination for anyone visiting Gauteng, whether for business or pleasure.” The first conference/function venue caters for 100 conference delegates and 80 guests banquet style. The conference venue can be MEETINGS SA | JANUARY/FEBRUARY 2011

CWn_ckc ZmedhjgZ JcYZg i]Z gdd[ d[ dcZ d[ ?d]VccZhWjg\Éh bdhi gZXd\c^hZY aVcYbVg`h ndjÉaa Ò cY Hdji] 6[g^XVÉh egZb^Zg bjai^"ejgedhZ kZcjZ l]^X] ^h ]dbZ id hdbZ d[ H6Éh ide XdchjbZg Zm]^Wî^dch VcY ^h ZVhân VXXZhh^WaZ id Wdi] dg\Vc^hZgh VcY k^hîdgh# HXVaVWaZ [gdb Vc ^ci^bViZ (!%%% hfjVgZ bZigZh id V bVhh^kZ &*!%%% hfjVgZ bZigZh# I]Z 8dXV"8daV YdbZ ^h i]Z bdhi Ó Zm^WaZ ZciZgiV^cbZci heVXZ ^c 6[g^XV#

Kdb_c_j[Z feii_X_b_j_[i$ M^Wj[l[h oekh [n^_X_j_ed" m[Êbb Yel[h _j$

VXXZhh^W^a^in ZmeZg^ZcXZ ZmXZaaZcXZ

?d]VccZhWjg\! Hdji] 6[g^XV ', && ,.) *-%% i ', && ,.) *-%- [ ^c[d5XdXV"XdaVYdbZ#Xd#oV lll#XdXV"XdaVYdbZ#Xd#oV

M E E T I N G

P L A C E S

Campbell House reflects the gracious style of a bygone era entwined in a modern-day conference venue

set up in various seating configurations, and the venue includes the use of the electronic screen, the projector, the Internet connection and surround sound. The second venue caters for 180 guests, banquet style. Both venues are ideally positioned for weddings, birthdays, anniversaries, cocktail parties, product launches, year-end functions, corporate functions and training workshops. “We offer a selection of menus from buffets to formal served cuisine,” adds Lottering. Located on site at Soli Deo Gloria is Faithfully Yours, a divine destination spa that has been in operation since June 2004.The decor of the spa has been blended with wood, rocks, water and plants to combine the earth’s

Dining at Clico is an experience like no other

natural elements, so contributing to the environment. Here guests are invited to slip into a space where body, mind and soul can be recaptured and balanced to allow a new wellness and tranquility. The spa houses 10 treatment rooms, an impressive steam sauna, a jacuzzi, blossom bath and a spa oceana, which includes a Vichy shower, steam, rainmist, jet bath, aroma and colour therapy. Outdoor amenities include a hot and cold pool for clients to enhance circulation and relaxation, while personally designed touch-up rooms ensure clients leave the spa in the utmost comfort, knowing that their hair and make-up is perfect. The spa makes use of Earth Sentials, Le Chat powder gel, Neostrata,

Lillian and Terry, SunFX Spray Tanning, Future health supplements, Windrose and Essie product ranges for both professional and retail use. The reception room is also located further away from the treatment rooms to ensure total escape once you have entered the spa. Soli Deo Gloria Boutique Hotel is an accredited member of the Federated Hospitality Association of Southern Africa. It hosts a selection of 16 luxury suites and two family suites. Meetings SA is wholly behind sustaining this and all the other fantastic infrastructure brought on by the 2010 Soccer World Cup, and so urges you to take the plunge and try out a new venue or two.

MEETINGS SA | JANUARY/FEBRUARY 2011

Organisations expect superior service and eﬃcient delivery from event venues. To meet this demand, VodaWorld Events provides a Five Starrated venue, a highly professional service as well as exceptional attention to detail.

Conveniently located alongside the NI in Midrand within Vodaworld - the country’s biggest one-stop cellular mall - the exquisitely refurbished Vodaworld Events boasts a Five Star Grading from the Tourism Grading Council of South Africa. The property comprises a selection of diverse venue options, suitable for a variety of functions - from small, intimate board meetings, seminars and cocktail parties, to conferences, exhibitions, corporate awards evenings, gala banquets, fashion shows and concerts. The versatile facilities include the Vodadome, Talk 500 North and South, Talk 100 and 200 tiered-auditoriums and four new breakaway rooms - which can also be converted into a sweeping ballroom.

Complementing our newly refurbished kitchen, a second kitchen has been added directly oﬀ the Vodadome, boosting catering capacity to 750 for a seated banquet. Our magnificent venue is expertly run by an experienced team of professionals, who are able to assist with an impressive list of service options.

Talk to us if you’re looking to take your event to a diﬀerent level

Johannesburg | South Africa

WELCOME TO THE VENUE OF CHOICE. Youâ&#x20AC;&#x2122;re planning your next event and as always it can be nothing

No matter how big or small the task, our team of highly

less than perfect. You want a modern facility, plenty of flexibility,

experienced conferencing operations and hospitality staff will

excellent service from highly experienced professionals and most

add their passion and commitment to your occasion. Your perfect

of all you need a central location. Then look no further than the

event is waiting to happen in the heart of Sandton, come and

Sandton Convention Centre.

speak to us, weâ&#x20AC;&#x2122;re ready to listen.

Maude Street, Sandown, 2196, P.O. Box 782553, Sandton, 2146, Johannesburg, South Africa Telephone + 27 11 779 0000 Facsimile + 27 11 779 0001 Email info@saconvention.co.za Web www.saconvention.co.za A Tsogo Sun Development

STANDING TALL IN AFRICA

HKLM 3351

Conferencing at the best location... with the ultimate convenience!

rotea Hotel O.R. Tambo caters speciďŹ cally to the time conscious delegate and GUEST who beneďŹ t from the hotelsâ&#x20AC;&#x2122; close proximity to O.R. Tambo International Airport. The self-contained Protea Hotel O.R. Tambo Conference Centre offers 2 multi-use conference rooms seating up to 120 delegates & 3 executive boardrooms seating between 12-20 delegates. Our conference rooms feature all the state of the art equipment you would expect, as well as a data projector, DVD player & 50mb FREE wireless internet per room per day ... making it the hub for any meeting or breakaway session - where convenience is our greatest asset!

Experience conferencing with a conceptual edge at the Protea Hotel O.R Tambo! Take advantage of our exclusive DAY CONFERENCE PACKAGE:

R365

per person

includes venue hire, tea/coffee on arrival, mid-morning and afternoon tea/coffee breaks with eats, lunch, standard conference equipment and a data projector.

To book, please contact our Banqueting OfďŹ ce on 011 977 2600 or email conference@phortambo.com /iĂ&#x20AC;Â&#x201C;Ă&#x192;Ă&#x160;EĂ&#x160; Â&#x153;Â&#x2DC;`Â&#x2C6;Ă&#x152;Â&#x2C6;Â&#x153;Â&#x2DC;Ă&#x192;\Ă&#x160;6>Â?Â&#x2C6;`Ă&#x160;Ă&#x2021;Ă&#x160;`>Ă&#x17E;Ă&#x192;Ă&#x160;>Ă&#x160;Ă&#x153;iiÂ&#x17D;Ă&#x160;vĂ&#x20AC;Â&#x153;Â&#x201C;Ă&#x160;Ă¤ÂŁĂ&#x160; >Â&#x2DC;Ă&#x2022;>Ă&#x20AC;Ă&#x17E;Ă&#x160;Ă&#x201C;Ă¤ÂŁÂŁĂ&#x160;Ă&#x2022;Â&#x2DC;Ă&#x152;Â&#x2C6;Â?Ă&#x160;Ă&#x17D;ÂŁĂ&#x160; iViÂ&#x201C;LiĂ&#x20AC;Ă&#x160;Ă&#x201C;Ă¤ÂŁÂŁĂ&#x160;UĂ&#x160;-Ă&#x2022;LÂ?iVĂ&#x152;Ă&#x160;Ă&#x152;Â&#x153;Ă&#x160;>Ă&#x203A;>Â&#x2C6;Â?>LÂ&#x2C6;Â?Â&#x2C6;Ă&#x152;Ă&#x17E;Ă&#x160;UĂ&#x160; Â&#x153;Ă&#x152;Ă&#x160;Ă&#x203A;>Â?Â&#x2C6;`Ă&#x160;vÂ&#x153;Ă&#x20AC;Ă&#x160;iĂ?Â&#x2C6;Ă&#x192;Ă&#x152;Â&#x2C6;Â&#x2DC;}Ă&#x160;LÂ&#x153;Â&#x153;Â&#x17D;Â&#x2C6;Â&#x2DC;}Ă&#x192;Ă&#x160; UĂ&#x160; Ă&#x2022;Â?Â?Ă&#x160;ÂŤĂ&#x20AC;iÂ&#x2021;ÂŤ>Ă&#x17E;Â&#x201C;iÂ&#x2DC;Ă&#x152;Ă&#x160;Ă&#x20AC;iÂľĂ&#x2022;Â&#x2C6;Ă&#x20AC;i`Â°

Corner York & Gladiator Street, RhodesďŹ eld, Kempton Park, Johannesburg | Tel: +27 (0) 11 977 2600 Fax: +27 (0) 11 977 2601 | Email: resmng@phortambo.com | www.proteahotels.com/ortambo PHDS22656/11

M E E T I N G

P L A C E S

Choosing a conference venue

has never been easier

by Claire Rencken

Icon Hotel, the epitome of urban sophistication

Meetings SA takes a look at a few of the conference and meeting venues boasting state-of-the-art facilities countrywide.

here are suitable venue options across South Africa, whether you are looking for an urban establishment, one close to the airport, or a cultural venue for a one-day or multiple-day conference.

City and urban venues

The Fairway Hotel & Spa is situated on the Randpark Golf Course, 2 km from Cresta Shopping Centre in Johannesburg. This brand new, slick city hotel provides the ultimate destination for golf tournaments and conferences. The fivestar development overlooks the famous Randpark Golf Course and is situated just north-east of the clubhouse, on the first hole. The Fairway has 62 hotel rooms and 14 double-storey golf villas, each with four en-suite rooms. The hotel rooms include 35 luxury rooms, 16 premier rooms, a paraplegic room, two suites and eight family rooms. Gym and spa facilities as well

as a dedicated business centre further add to the enjoyment and comfort of guests during their stay. There is a conference centre, as well as boardrooms, breakaway rooms, a lounge and a deck with stunning views. Set to become a prime meeting venue in Johannesburg, Bar Verve is ideal for after-work cocktails, which could

are six hotels in the group â&#x20AC;&#x201C; three in Johannesburg, one in Durban, one in Cape Town and one in Port Elizabeth: Nestled in the upmarket suburb of Riviera, Johannesburg, Splice Condo Hotel offers its business travellers secure, convenient and modern urban hotel accommodation in close proximity

Urban Hip Hotels provides a wide spectrum of venues with competitive packages to suit various business requirements extend into late-night fine dining in the Balata Restaurant. The hotels in the Urban Hip Hotels group are all located in business centres, and are conveniently located for both local and international business travellers. They provide a wide spectrum of venues with competitive packages to suit various business requirements. There

to Killarney Mall, Rosebank, Houghton and Hyde Park. It is well positioned for easy access to Sandton and OR Tambo International Airport, allowing for quick and easy business commuting, as well as being a central location for tourism. Situated at 10 Anderson Street, the newly refurbished Ashanti Hotel sits

MEETINGS SA | JANUARY/FEBRUARY 2011

M E E T I N G

P L A C E S

Casa Labia is one of South Africa's most exquisite upmarket venues

The Pearls Resort, a lavish condo development in Umhlanga Rocks

MEETINGS SA | JANUARY/FEBRUARY 2011

Moshate, at Freedom Park

The Birchwood Hotel & OR Tambo Conference Centre

proudly in the heart of the affectionately termed ‘Jozi’ city. Its ideal location is perfect for the business traveller wishing to soak up some African culture. The trendy apartments at Ashanti all offer self-catering facilities and guests therefore have the choice to enjoy a quiet meal in or try out the unique on-site restaurant, Darkie Café, which offers wholesome African fusion cuisine. Ashanti offers a conference venue that can accommodate up to 40 people, a boardroom that can seat 18 people, and two smaller meeting rooms. Half-day and full-day conference packages are available. Rates include standard equipment, and all other equipment can be hired at an additional charge. The Nicol is located in the suburb of Bedfordview, and its designer apartments offer visitors a luxurious, comfortable and convenient stay. It is a mere 20-minute drive from OR Tambo International Airport, the Johannesburg CBD or Sandton, and is therefore ideal for both the international and local corporate traveller. It boasts a large conference venue, which can accommodate up to 150 people cinema style, as well as two smaller meeting venues. Half-day and full-day conference packages, as well as a 24-hour package including accommodation, are available. Rates include standard equipment and all other equipment can be hired at an additional charge. The Pearls Resort is located in the seaside town of Umhlanga Rocks, approximately 20 km from the coastal city of Durban. Positioned along the shoreline of the town, The Pearls offers a breathtaking view of the Indian Ocean. The hotel’s skyscraper design is as impressive as its lavish and luxurious accommodation.

The Icon is a luxury Cape Town hotel, located on the foreshore. Facilities include a rooftop swimming pool overlooking Signal Hill and the City Bowl, concierge services, a 24-hour, state-of-the-art security system, secure underground parking facilities and Wi-Fi Internet access. The hotel is situated a stone’s throw away from the V&A Waterfront, and is within walking distance of the Cape Town International Convention Centre. Kings is one of Urban Hip’s latest luxury hotels, offering affordable designer hotel accommodation. This new condo hotel brings home a novel concept in ‘urban living’. The apartments are centrally located above the popular Kings Shopping Centre in Walmer, Port Elizabeth. The hotel is 15 minutes’ drive from the Port Elizabeth Airport and 20 minutes from the nearest Blue Flag beach and casino, making Kings the ideal choice for the business traveller.

Venues close to airports

Afrique Boutique Hotel Oliver Tambo offers modern conference facilities that can be utilised for events such as day conferences, functions, seminars, product launches, exhibitions, workshops and meetings. These rooms provide stylish comfort and are fully equipped with standard conference equipment. All the venues are airconditioned and have a variety of packages to suit all your requirements. The hotel is located in the suburb of Ravenswood, Boksburg, on the East Rand, approximately 5 km from the N12 and R21 intersections to Boksburg and 10 minutes from OR Tambo International Airport. The Birchwood Hotel & OR Tambo Conference Centre is located on Viewpoint Road in Boksburg. It is South Africa’s

M E E T I N G

!Khwa ttu, the San Education and Culture Centre

The Soweto Hotel on Freedom Square

largest independent hotel and conference centre, providing 665 accommodation rooms, 50 conference rooms, three onsite restaurants, a spa, a gym and a host of other facilities and services on 46 acres of land. Situated a mere 10 minutes away from OR Tambo International Airport, the Birchwood Hotel is a conveniently located one-stop shop for all your conference and accommodation requirements. The Birchwood Hotel is flexible and can meet individual requirements. It is equipped to handle one-day or multiple-day conferences as it can accommodate over 1 000 people overnight, and it offers unique dinner options to break the monotony of having dinner in the same

venue every night. There are multiple recreational activities such as the spa, gym, squash court, swimming pool and five-a-side soccer field. The Birchwood also offers multiple gala dinner and conferencing venues, as well as on-site AV equipment, theme-based decor, teambuilding, car hire and even a tour operator. For long-haul business travellers, the Birchwood offers a complimentary shuttle service to and from OR Tambo, as well as the nearby East Rand Mall. For those with some spare time in their itinerary, a tour to Soweto, the Rhino and Lion Park, or the Apartheid Museum, for example, can be arranged on site. Based on these capabilities and facilities, the

P L A C E S

The trendy and stylish Ashanti Hotel in Johannesburg

Birchwood has bid for and hosted various international conferences and events, such as for the World Health Organisation. The Conference Centre King Shaka International Airport in Durban is only approximately 2 km by road from the airport terminal building, making it an ideal venue for a one-day conference for which some of the delegates are from out of town. There is ample free parking in a secure location for local delegates and the venue provides a free meet-and-greet shuttle service to and from the airport for out-of-town delegates. Therefore, traffic delays are taken out of the equation. For multiple-day conferences, the centre can assist with accommodation arrangements The dining room at Casa Labia lends itself to the creation of special experiences

MEETINGS SA | JANUARY/FEBRUARY 2011

M E E T I N G

P L A C E S

Useful contacts The Fairway Hotel & Spa www.guvonhotels.co.za

Urban Hip Hotels www.urbanhiphotels.com

Afrique Boutique Hotel Oliver Tambo www.abhotels.co.za

Birchwood Hotel & OR Tambo Conference Centre www.birchwoodhotel.co.za

Conference Centre King Shaka International Airport www.tpms.co.za

Casa Labia www.casalabia.co.za

The Soweto Hotel www.sowetohotel.co.za

!Khwa ttu – San Education and Culture Centre www.khwattu.org

Freedom Park www.freedompark.co.za

with its efficient, world-class service, ensuring that every detail is seamlessly coordinated and allowing the hosts to sit back and enjoy the moment. Dr Nelson Mandela called it a “people’s shrine”, while Thabo Mbeki referred to it as an “island of peace”. Since its inception in 2000, Freedom Park has emerged as a place that captures the heart and soul of South Africa and one of the nation’s foremost heritage tourism attractions. This year, the park has added corporate event facilities to its list of offerings. Situated on the picturesque Salvokop, the 52 ha site currently features five

If you are looking for a venue with quality conference

or special occasion facilities, in an idyllic rural setting, !Khwa ttu can provide it

for out-of-town delegates and provide transport to and from the hotel.

Cultural venues

Casa Labia is one of Cape Town's newest and most desirable special events venues. The official residence of Italy's first diplomatic representative to South Africa, Casa Labia was designed for Count Natale Labia as a Cape version of the awe-inspiring Palazza Labia in Venice. Casa Labia has been the venue for many a glittering social occasion since the early 30s and it is with its rich heritage of

MEETINGS SA | JANUARY/FEBRUARY 2011

elegant entertaining in mind that Count Natale Labia's granddaughter, Antonia Labia Hardres-Williams, has overseen the restoration of the property and its reopening as South Africa's most exquisite upmarket venue, complete with a modern art gallery, the Africa Nova boutique and an authentic Italian café by Judy Badenhorst. With sublime ocean views, a beautiful Italian fountain, exceptional interior design and a priceless art collection, Casa Labia makes a spectacular backdrop for any special event. A specialist in-house events team adds further allure

individual function venues. With its awardwinning architecture, breathtaking views of Pretoria and unsurpassed atmosphere, Freedom Park offers the ideal venue for all corporate events. The various different venues cater to all tastes and needs. The Amphitheatre is the ideal spot for an outdoor concert or national celebration, while the Uitspanplek provides a serene environment for a picnic. If you’re planning a formal banquet or an award ceremony, treat your guests to a memorable experience in the majestic Gallery of Leaders. For smaller meetings or corporate retreats, Freedom Park offers Moshate, a high-level hospitality suite that calls to mind the design of the various kingdoms in the South African

M E E T I N G

P L A C E S

One of the Fairway Hotel & Spa's 14 luxury golf villas

The Amphitheatre at Freedom Park is ideal for hosting celebrations of scale

resistance organisations that converged to voice their collective defiance against the repressive apartheid laws. This year has been a significant one for the hotel as it celebrates its third year of operation and was also an accredited 2010 FIFA World Cup accommodation partner. A favourable

location is always a key factor for an establishment and the hotel is centrally located, approximately 10 km from FNB Stadium, only 5 km from Orlando Stadium and about 40 km from OR Tambo International Airport. !Khwa ttu is now the only partially Sanowned culture and education centre in the Western Cape. It is a joint venture between the San people and the Swiss UBUNTU Foundation. If you are looking for a venue that will provide you with quality conference or special occasion facilities, in an idyllic rural setting, this venue can provide it. The conference room has all the necessary equipment, such as a projector with VGA connection, DVD with surround sound, overhead projector and slide projector, flipchart, etc. It can seat 40 participants. Meals, coffee and refreshments can be separately organised according to the clients’ special needs. Game drives, sundowners and guided walks can be arranged as additional activities. Guests can enjoy a San-guided tour, which includes a tractor ride, an easy walk on the trail, a visit to a replica traditional San village, an introduction to the San languages, a refreshing drink at the boma and an exhibition at the photo gallery. Be it a one-day or a multiple-day conference you are organising, once you know whether it is a unique cultural experience, teambuilding activities, or simply a convenient, hassle-free location close to the airport that is required, the venue choice becomes easy.

Johannesburg's ultra-modern Splice condo hotel

landscape. The Sanctuary offers a serene environment. Ideal for faith-based gatherings and award ceremonies, this venue completes Freedom Park’s offering. Nestled in the heart of Kliptown is one of Soweto’s first four-star hotels: The Soweto Hotel on Freedom Square. Catering for locals and visitors alike, the hotel offers delectable cuisine, luxurious accommodation and soulful jazz with a distinct cultural flavour, intermingled with contemporary flair. The hotel is located on the national heritage site, the Walter Sisulu Square of Dedication. This historic site dates back to 1955 when it was the scene of the gathering of various South African

MEETINGS SA | JANUARY/FEBRUARY 2011

The Fairway's private internal pool invites guests for a leisurely dip

Subscriber contact details

Surname: Name: Designation: Company: Type of business:

• TRADE & TECHNICAL PUBLICATIONS SA

SADC

Int.

480

110

120

Ra n d

U S$

Address:

US$

Code: Fax:

Tel: Cell: E-mail:

350

100

Order #:

OccupationalRiSK Health, Safety & Environment

AFRICA

Subscriber VAT Reg. No:

Payment options 270

270

q EFT Deposit: Bank details

Nedbank Branch code: 128405 Acc. number: 1284129934 Acc. type: current Acc. name: 3S MEDIA

RLD

Water&Sanitation

Africa

Please use Ref: #:

q Mastercard q Visa Expiry date:

195

Credit Card Number

480

110

120

Last 3 digits on back of card:

q Debit order – Please contact Accounts on 011 233 2600 to organise

ining

350

100

I have read the terms and conditions below and I agree to abide by them Authorizing signature: Date:

• BUSINESS & CONFERENCING PUBLICATIONS

ENTERPRISE NTER TER

SACONFERENCE directory

SADC

Int.

350

100

270

170

Ra n d

U S$

US$

Contact person for payments: E-mail: Terms & Conditions • All rates include postage and VAT. • Foreign subscriptions include airmail rates • The subscription will be activated when we receive receipt of payment. • The subscription form can serve as a pro-forma invoice with a tax invoice to follow. • Proof of payment to be sent with signed copy of the subscription form. • Unpaid invoices will be cancelled after 3 months, thus cancelling the subscriptions. • Renewal subscriptions are automatically renewed on payment of invoice and cancelled if not paid by the date. • Electronic return of this form is deemed as an authorized purchase Fax or e-mail proof of payment to activate your subscription.

No.4 5th Avenue, Rivonia 2191 PO Box 92026, Norwood 2117

Tel: +27 (0)11 233 2600 Share Call: 086 003 3300 Fax: +27 (0)11 234-7274/5 www.3smedia.co.za

MEDIA

SUBSCRIPTION SALES CINDY CLOETE Tel:+27 (0)11 233 2600 Fax:+27 (0)86 565 0978 cindy@3smedia.co.za

COMPLETE TRANSPORT MANAGEMENT

The best coach for any team Ofﬁcial supplier to Hyundai (Fifa Worldwide Partner) to transport all 32 Soccer Teams in the 2010 Fifa World Cuptm. Ofﬁcial coach transport supplier to the Springboks.

Ì Conference and congress support services Ì Coach hire Ì Incentives and special events Ì Airport transfer services Ì Tailor-made tours for groups or individuals Ì Special interest travel Ì Scheduled tours

RESERVATIONS AND INFO Online: www.springbokatlas.com, Email coaches@springbokatlas.com HEAD OFFICE CAPE TOWN Tel 021 460 4700, Coach Charter Fax 021 447 9472 JOHANNESBURG Tel 011 396 1053, Fax 011 396 1069, DURBAN Tel 031 700 2719, Fax 031 700 9624, PORT ELIZABETH Tel 041 581 2555, Fax 041 581 2550, NAMIBIA Tel +264 61 21 5943, Fax +264 61 21 5932

A D V E R T O R I A L

Coopmanhuijs Boutique Hotel and Spa

With its elegantly furnished entertainment areas, Coopmanhuijs lends itself to being the perfect venue for exclusive events

uilt in 1713, Coopmanhuijs was recently established as a five-star, sophisticated and luxurious boutique hotel and spa. This 300-year-old homestead is situated in the heart of Stellenbosch on the world-renowned Church Street. The homestead, which was one of the first grand residences in the heart of Stellenbosch, is ideally situated and surrounded by the town’s many stylish restaurants, coffee shops, galleries and museums.

Luxurious living awaits The boutique hotel offers guests 16 double rooms, including two junior suites, classic suites and one luxury suite with two bedrooms when needed. The decor is a balance of old-world charm within a serene and modern setting. The beautifully restored Manor House boasts yellowwood and stinkwood doors, sash windows and yellowwood ceilings. Spacious rooms in the Manor House and newly built rooms overlooking a pool and a walled courtyard are tastefully decorated and all air-conditioned, with Victorian bathrooms and extra-length king-size or twin single beds covered with Egyptian cotton, silk-filled duvets and organic amenities. Meals are available from the Provencal kitchen, where head chef Kevin Jooste proudly offers an assortment of heritage foods prepared on request, and pastry chef Marna Marais entices visitors with delicious treats such as beautifully decorated red-velvet cupcakes and shortbread biscuits with ‘1713’ on them. The spa offers world-class treatments and uses Africology products developed to revitalise the skin and prevent damage caused by free radicals, stress and the harsh South African climate. Africology makes use of the healing essences of some of the country’s indigenous plants.

Glamorous meetings and events With its elegantly furnished entertainment areas,

Coopmanhuijs lends itself to being the perfect venue for exclusive events. Intimate weddings, private functions or small conferences can be arranged by appointment. Guests can also explore the heart of South Africa’s wine country, including Stellenbosch, Franschhoek, Somerset West and Paarl, or take a trip to Cape Town to enjoy visits to world heritage site Table Mountain, Cape Point, the waterfront, the peninsula and the many other attractions offered by the Western Cape. As lively manager Ilzebet Oosthuizen will tell you, Stellenbosch is all about soaking up its historical beauty on foot while squirrels chase each other up

Coopmanhuijs, a 300-year-old historical monument

The boutique hotel offers guests 16 double rooms, including two junior suites, classic suites and one luxury suite with two bedrooms when needed

the oak trees, or even listening to the university’s world-renowned choir – that is if you are not out tasting wine, of course.

History The property is steeped in history. The first owner, recorded in 1704, was Alhardus Bartholomeus Coopman, who built a typical 'H-layout', singlestorey Cape Dutch house, yet the title deed to him was only prescribed nine years later, in 1713. The oldest known photograph of Stellenbosch (taken between 1863 and 1866) and published in Stellenbosch Drie Eeue (1979), is of a scene in Church Street, and shows Coopmanhuijs on the far right of the picture. The current Neo-Georgian architecture of the old house section of Coopmanhuijs came into being between 1870 and 1900. The Pieterse family became the owners of Coopmanhuijs in 1981, after which, in 1984, it became the permanent residence of André Pieterse, former executive vice-president of MGM International, founder and original owner of Fancourt Golf Estate and film producer of the film classic e’Lollipop. André and his wife Helena – the first interior designer of Fancourt – decided to convert Coopmanhuijs into a boutique hotel and spa during 2007. Helena spent two and a half years lovingly attending to every detail of a most beautiful and sophisticated hospitality gem.

For more information, please call +27 (0)21 883 8207, e-mail info@coopmanhuijs.co.za or visit www.coopmanhuijs.co.za.

Head chef Kevin Jooste proudly offers an assortment of heritage foods prepared in the beautiful Coopmanhuijs Provencal kitchen

MEETINGS SA | JANUARY/FEBRUARY 2011

E V E N T

S H O W C A S E

A day to

Thereâ&#x20AC;&#x2122;s no better way to reflect on the year and to kick-start the festive season than by hosting a year-end function. And no matter what it takes to end the year on a high note, the MTN Expo Centre always makes it happen. by Abby Wintgens

The MTN Expo Centreâ&#x20AC;&#x2122;s indoor and outdoor exhibition spaces are accessible via multiple entrances, while in excess of 20 000 parking bays provide secure, hassle-free parking. In addition, up-todate infrastructure services, such as telecommunications, five-star in-house catering services, an ultra-modern food court with various dining options, numerous entertainment areas and state-of-the-art conference facilities add to the incredible experience that awaits visitors.

MEETINGS SA | JANUARY/FEBRUARY 2011

E V E N T

remember

S H O W C A S E

Brightly coloured table set-

tings, lively music, a mobile massage parlour and a spread of decadent cocktails: all this and so much more awaited guests at the Southern African Association for the Conference Industry Northern Territories Branch’s (SAACI NTB’s) 2010 end-of-year celebration. In December last year, the MTN Expo Centre hosted this phenomenally successful candy land-themed event, which contained all the essential ingredients of flair and creativity executed with professionalism. Of course, this was also thanks to the members’ support and to all the generous event sponsors, which included Decorange-it, GlamCam, Scan Display, Just Haven, Avis, AV Alliance, Gallagher Convention Centre, Back 2 Back Events and Main Event Catering. SAACI NTB chairperson Lorin Bowen has this to say on the success of the event: “MTN Expo Centre pulled out all the stops for our year-end function. Without all the assistance of its fantastic staff, the event would not have been the huge hit that it was. In addition, Craig, Jade and the team arranged for their suppliers to sponsor various necessities on the day, which enabled us to keep the costs down for our members.”

Venue A renowned brand locally and internationally, the MTN Expo Centre provided an ideal setting as the venue sponsor for the SAACI NTB’s 2010 year-end party. Located south-west of Johannesburg in the Nasrec precinct, the centre is more easily

MEETINGS SA | JANUARY/FEBRUARY 2011

E V E N T

S H O W C A S E

Cooking up a storm since as early as 1977, the name Main Event Catering has inspired absolute confidence. Its exquisite food, spectacular presentation and unfailing service levels have enabled this catering company to create a seamless match with South Africaâ&#x20AC;&#x2122;s largest conference and exhibition venues and at public events.

accessible than ever before owing to the great deal of recent road reconstruction within the area that was done in preparation for the 2010 Soccer World Cup. Subsequent to receiving a major facelift in 2009, the 26-year-old venue now offers dedicated exhibition facilities that are the largest in Africa, which are home to a number of leading trade shows, including

Useful contacts MTN Expo Centre Tel: +27 (0)11 494 1920 E-mail: info@expocentre.co.za Website: www.expocentre.co.za Main Event Catering www.maineventcatering.co.za Decorange-it www.decorange-it.co.za AV Alliance www.avalliance.co.za Duane Rockwell www.speakersinc.co.za GlamCam www.facebook.com/ pages/GlamCam

MEETINGS SA | JANUARY/FEBRUARY 2011

the SABC Education Baba Indaba and Kids Indaba, The Star Interbuild Africa and Electra Mining Africa. The exceptional is the rule at the MTN Expo Centre, which is why the centreâ&#x20AC;&#x2122;s CEO Craig Newman and his dedicated team have reached outstanding milestones over the past 26 years, the most significant of which was the hosting of the International Broadcast Centre (IBC) for the 2010 FIFA World Cup. The highly effective management of such a mam-

moth undertaking speaks volumes about the facilities, capabilities and diversity of this venue. For example, the generous outdoor venue offerings can easily host a number of exciting events, from corporate teambuilding sessions and live entertainment such as the Smirnoff Experience Godskitchen dance event, to company and association sports days, family fun days and large-scale public events such as the sought-after Rand Easter Show and the Soweto Marathon.

E V E N T

S H O W C A S E

was also set up using bright colours with props signifying candy and sweets.” And although the food concepts remained straightforward, they were absolutely delicious. The menu included a spicy chicken Caesar salad starter with, among other things, deboned lamb and pan-seared salmon for the main course. Main Event Catering prides itself in offering event organisers fresh and innovative culinary delights, alongside a level of customer service that is simply unique. It has both on- and off-site catering rights at a number of venues in Gauteng, including the MTN Expo Centre.

Decor

Expect the unexpected in centrepieces, napkin rings and a whole lot more in terms of themed events, as providing clients and their guests with exquisite memories is Decorange-it’s forte. Among its wide selection of linens and accompaniments, this event decor specialist dazzles every time with its unmatched creativity and professionalism.

The magnificent candy land-inspired decor, which truly was a work of art, was supplied by Decorange-it, a leader in creating expertly styled events. Evident throughout the entire event venue, brilliant, eye-catching, neon-coloured draping transformed the once-blank canvas at the MTN Expo Centre into a unique and enchanting candy-like wonderland. Further enhancing the atmosphere of the event, the table settings were decked out in a combination of neon shades. Decorange-it is a full-service event decor and design company with a talented creative team dedicated to orchestrating every aspect of an event professionally and with flair.

Audio-visual event technology Catering In keeping with the candy land theme, Main Event Catering took the decision to theme the dessert buffet, while the main buffet station was decorated to resemble everyone’s favourite childhood memory of the corner sweet

shop. Dian Bekker, managing director of Main Event Catering, explains: “We went for brightly coloured cupcakes and raspberry crème brûlée, adding glass jars filled with candy sticks and bowls of marshmallows and nougat to enhance the overall effect. The venue

Bringing the SAACI NTB 2010 yearend event to life, AV Alliance – a leading specialist in the fields of sound, lighting, projection and information technology – deployed a small format line array element known as the D&B T-Series, accompanied by Q-Series

MEETINGS SA | JANUARY/FEBRUARY 2011

E V E N T

S H O W C A S E

AV Alliance’s experience in the conferencing space is unmatched in creating innovative and cost-effective solutions. The group also has an extensive partner network that is available to its clients. Combined with its information technology background, AV Alliance creates the best-run speaker preparation rooms available today.

As a singer, cabaret artist, master of ceremonies and DJ, Rockwell continues to be a hit on the function and corporate entertainment circuit.

Array Subs, to provide even coverage throughout the venue. For lighting, the new low-power consumption robe Light4ce 18 LED Par cans were used. To showcase their low-power consumption, all 24 fixtures were powered by one 15 amp power source. In addition, two Christie LX650 projectors were deployed on 9’ x 12’ Fastfold screens to give all the sponsors equal exposure. Discussing the way in which the equipment complemented the overall event, Adriaan Gerber, AV Alliance’s Gauteng executive head, explains: “The equip-

is a preferred audio-visual service partner of the MTN Expo Centre.

ment was all part of the new technology now available at our Johannesburg branch. As part of our endeavour to supply the conferencing and corporate sectors with state-of-the-art technology, AV Alliance has invested heavily in green technology, which not only works better for our clients but also for planet Earth.” AV Alliance also provides a number of unique lighting and rigging solutions to the events industry, and as clients’ expectations continue to grow, the company’s staff works tirelessly to meet these expectations. AV Alliance

The GlamCam photo pod is a brilliant add-on for any conference or corporate event, and the brainchild of Sean Smuts, a celebrated professional photographer.

MEETINGS SA | JANUARY/FEBRUARY 2011

Entertainment Oozing endless amounts of charm and enticing guests with his vibrant personality, Duane Rockwell was MC of the year-end event. He brought a unique blend of professionalism, loads of energy and much enthusiasm to the year-end event, while his witty sense of humour had the guests in stitches. And if guests weren’t chuckling at one of Rockwell’s entertaining statements they could be found getting snappy happy at the GlamCam photo pod. The freestanding photo pod created endless excitement for all of the guests as they stepped in front of the GlamCam, struck a pose, pressed the trigger on the remote and saw their pictures projected onto a big screen alongside the pod. Best of all, the guests got to keep the photographs, which were branded with the SAACI NTB and MTN Expo Centre logos. For events of a scale that will impress incredible memories upon your guests, delegates, clients or employees, contact the MTN Expo Centre today. You’ll be bowled over by the incredible amount of space available at the venue.

The ﬁrst post-World Cup Meetings Africa capitalising on the successful hosting of a mega event South Africa long realised that it is a large and diverse destination with so much to offer the leisure and business traveller. Meetings Africa, dubbed as the continent’s top business tourism exhibition, aims to demystify the destination for those keen on booking meetings and hosting events in South Africa. Showcasing South Africa’s ﬁnest and world-class conference and event venues, incentive travel destinations and various industry support services, Meetings Africa 2011 is a show not to be missed. It is the premier event for astute meeting planners. As South Africa’s top business tourism marketing and networking platform, Meetings Africa is at the core of South African Tourism’s strategy to grow the business tourism industry in South Africa. The aim is to make South Africa an attractive, viable and world-class meetings destination. This event has been growing in popularity over the years. Against tough economic conditions, the last Meetings Africa in February this year broke its own records and delivered a 14% increase on international buyers, a 28% increase on overall visitors, a 25% increase on exhibitors and a 20% increase on media attendance. Meetings Africa 2010 generated 2,216 scheduled business appointments from 365 online diaries, with both exhibitors and visitors reporting that the exhibition had been taken to new heights. While Africa’s market share of international meetings is relatively low, South Africa’s meeting and incentives industry is fast maturing. Local and international meeting organisers are increasingly seeing the value of doing “Business Unusual” in South Africa. Now, more than ever, our wide offering of a variety of products and solutions is making it a destination of choice.

The next Meetings Africa will take place from the 21 – 23 February 2011 at the Sandton Convention Centre, Johannesburg. Some of the events taking place during the upcoming Meetings Africa include: Association Day, networking social events, SAACI educational seminars and an inaugural Meetings Africa Golf day. Media and visitor registrations are now open at Meetings Africa website http://www.meetingsafrica.co.za

E V E N T

M A N A G M E N T

Embracing sustainable event management practices

Reduce, reuse & recycle by Claire Rencken

Meetings SA takes a closer look at the latest in industry-wide eco-friendly developments. here is a great need in South Africa to educate people about the importance of reducing one’s carbon footprint. When compared to European countries and various first-world states, South Africa falls short in the implementation of reducing the impact that we have on our environment. Fortunately, 2011 has some exciting developments in store for the conferencing and events industries.

What’s the latest?

“Greening has been gaining recognition as an important issue in South Africa – and with the 17th Conference of the Parties (CoP 17) being held in South Africa this year, this awareness can only increase. It is great that such a highprofile event will be staged here, and hopefully South Africa will be able to demonstrate greening in how the event is rolled out. The Event Greening Forum (EGF) is looking forward to a very exciting year as we become

a Section 21 Company. We have invited nine event industry-related associations to become founding members and the associations have responded positively to this proposal. This is great as their joining the EGF immediately gives us access to a much wider audience, and allows for a more cohesive approach to greening,” explains Justin Hawes of the EGF. “Of the nine associations invited to become founding members, many fall into the business tourism sector, such as SAACI, SITE and SATSA. They have been very supportive of the EGF, and I believe the South African business tourism sector is very sensitive to the need to green the industry in order to compete on an international level. Members of government have also shown interest in the EGF, and we have kept the channels of communication wide open,” he continues. Clyde Parton of Intelligent Marketing agrees that South Africans are moving in the right direction, towards a more eco-friendly approach. “We have come a long way since we opened our doors. We began with importing all our products due to a lack thereof here

South Africans are moving in the right direction, towards a more eco-friendly approach within the borders of South Africa, but times have changed and we are moving forward to a greener solution. Wherever possible, intelligent marketing aims to rather stimulate the production of locally manufactured, earth-friendly goods, than that of imported products,” he says. “Unfortunately, we are at times restricted, as certain technologies are still not easily accessible,” he adds.

Tips for effective event greening

Cape Town-based Steadfast Greening suggests that the following should be taken into

account by professional conference organisers and event and exhibition organisers when planning an event: 1. Energy efficiency and renewable energy use: Conventional fossil fuel-based energy use has a direct link to global warming, and therefore both the reduction in energy consumption and the use of clean, renewable energy are important components of event greening. A reduction in transportation energy needs particular attention. A relatively easy intervention promoting renewable energy is the purchase of tradable renewable energy certificates (TRECs). 2. Waste avoidance, reduction and recycling: This extends the life of increasingly scarce landfill sites, as well as reducing the resources consumed in the generation of products and packaging. It also reduces methane (a powerful greenhouse gas) emissions from landfill sites. 3. Water efficiency: Being a water-scarce country, South Africa needs to ensure that the event is water efficient. 4. Sustainable procurement: Significant amounts of equipment and goods are purchased by event organisers, and are made available to participants by sponsors. Considering sustainability criteria in such purchases, such as purchasing FSC paper, can improve the environmental impact of the event significantly. The purchase of local products also promotes local economic development. 5. Green building: Buildings that consider green or sustainability issues in their design and management will use significantly fewer resources, such as water and energy, over their lifetimes. Venues that implement cleaner development technologies should be supported. 6. Media and awareness strategy: Much of the environmental impact of the event takes place through the actions of participants

Useful contacts for event greening

My tree starter pack

MEETINGS SA | JANUARY/FEBRUARY 2011

African Agenda www.africanagenda.com

Event Greening Forum www.eventgreening.co.za

Intelligent Marketing www.imgreen.co.za

Steadfast Greening www.steadfastgreening.co.za

The Green Power House www.greenpowerhouse.co.za

Township Patterns www.township.co.za

E V E N T

M A N A G M E N T

For the 2010 International Congress of Actuaries, African Agenda adopted a completely green policy throughout

and the staff. Awareness-raising is important to influence positive behaviour, as well as to highlight South Africa’s efforts to host environmentally responsible events. 7. Clear reporting and monitoring framework: It is important to establish a clear framework for measuring, monitoring and reporting on the impact of the greening programme and the event as a whole. This enables performance to be assessed against clear key performance indicators (KPIs) and allows for benchmarking of future events. For Johannesburg-based event organisers, a location worth visiting for ideas is the Green Power House, a model green home in Linden, showcasing some of the latest green technologies available to South Africans.

Through the knowledge and experience of developing this home, GPH Solutions was born, and offers a turnkey solution not only to home owners, but to businesses, hotels and lodges alike. GPH specialises in the project management of the design and implementation of greener living, installing the technologies selected by you, and ensuring quality control over the entire process, from planning your green sustainable venue to living a sustainable lifestyle.

Case study

For a recent conference – the 2010 International Congress of Actuaries – African Agenda, a professional conference organiser in Cape Town, developed a green policy for the congress and associated events, which

included minimising waste, recycling and redistributing excess food. The hotels and the Cape Town International Convention Centre (CTICC) were willing participants in the process and the various suppliers also contributed, most notably through recycling and the redistribution of excess food from the social events: • Recycling efforts were made visible through signage and a large recycling centre for tins, paper, glass and plastic. • All menus were designed using local, seasonal produce where possible. Condiments such as sugar and sauces were served in glassware rather than in individually wrapped servings. Delegates were encouraged to drink water from jugs rather than bottles, and signs

MEETINGS SA | JANUARY/ FEBRUARY 2011

E V E N T

M A N A G M E N T

For the 2010 International Congress of Actuaries, African Agenda adopted a completely green policy throughout

•

encouraging this were placed at each water station. The congress handbook and other printed materials were printed on ‘triple green’ paper, which is made using renewable sugar cane fibre as its primary source of pulp. All presentations, papers and abstracts were made available online to minimise paper use and unnecessary printing. Banners and signage were made out of sustainable and recycled material where possible. Congress materials, including the delegate bags and lanyards, were produced locally, with an emphasis on local job creation in South Africa’s disadvantaged communities. The CTICC itself has eco-friendly policies in place, with the building achieving 77.1% compliance with the South African Energy and Demand Efficiency Standards. Renewable energy certificates (RECs) were supplied by GreenX Energy in Cape Town, offsetting the energy used at the CTICC during the congress week.

Intelligent Marketing’s grow-a-garden series

• Regular airport shuttles to and from the airport were scheduled, limiting the need for individual transport. The congress hotels were within walking distance of the congress venue, limiting the need for additional transport between the hotels and the venue. • Delegates were invited to offset the carbon emissions of their flights to Cape Town by making a donation to My Tree in Africa, which would in turn plant trees in underprivileged areas at schools, clinics or public recreation areas.

Eco-friendly corporate gifts

Intelligent Marketing provides an innovative platform that utilises various waste streams in the development of quality corporate gifts. Some of the goods that it now offers on a locally made platform are as follows: • bags (natural cotton/hessian/bamboo/ hemp/woven plastic) • lanyards (hessian) • T-shirts (natural cotton/bamboo) • golf shirts (natural cotton/bamboo)

• sports bottles/tot glasses/swizzle sticks (recycled retail packaging) • rulers/badges/keyrings (recycled plastic) • notepads/deskpads/journals (recycled paper/board) • living gifts (tree starter packs/moss/ bamboo/mini plants and trees) • waste separation bins (domestic/office; made from recycled materials) Township Patterns is a social enterprise that designs, produces and markets a range of eco-friendly textile conference bags in order to support the sustainable development of women-owned sewing cooperatives operating out of the townships of South Africa directly.

Going forward

It is critical at a strategic level to ensure that the greening initiative forms an integral part of the overall planning, management and implementation of any event, in line with sustainable development principles focusing on social and environmental issues in particular. In order for this to be effective, the process requires high-level management and buy-in from all relevant stakeholders, sponsors and event organising staff. The EGF has plans in place for 2011 regarding educating the wider unaware business tourism industry: “Education and training have always been a priority for the EGF. When the event industry associations become founding members of the EGF, we will automatically see a large growth in our membership and reach, which is fantastic. Our intention is to ensure membership is very inclusive,” concludes Hawes.

MEETINGS SA | JANUARY/ FEBRUARY 2011

Conference in the Kwazulu Natal Midlands

Granny Mouse Country House & Spa is a four star country hotel that is situated in the centre of the Midlands Meander. Only an hour and a half from Durban and four hours from Johannesburg with a team of conference specialists that are known for their attention to detail. Packages that include tailor made team building with venues that seat between 20 and 150 people. To make a booking at Granny Mouse Country House & Spa call 033 234 4071 or email reservations@grannymouse.co ...welcome home

E V E N T

M A N A G E M E N T

Fabulous food ideas to watch for Building on the existing trends in catering, Gregg Abnell predicts what will keep growing and evolving and reviews that which has been here, done its thing and is now pretty much over. rying to predict things like food trends or the stock market is always a bit of a guessing game. Yet there is a certain amount of technique to it, otherwise no one would want to sell their souls for a spot on the New York Stock Exchange. In looking at cuisine, two ideal places to start exploring trends are high-end events and fine dining, in the latter of which I have looked at the world’s top 50 restaurants, and more specifically the world’s top three. In third place is the Fat Duck. If you watch the BBC Lifestyle channel you will know Heston Blumenthal: his first show covered his ‘search for perfection’, and since then he has progressed to Heston’s Feasts. Heston’s the Fat Duck was the best restaurant for a number of years until El Bulli from Spain knocked it off the top position in 2008. And in 2010, Norma from Norway took the prize position. So what does this mean for food trends in 2011? Firstly, the top three gastronomes all use the same modern cooking and plating techniques, which have taken the science of food to a whole new level. In addition to the use of fancy gadgets to give you a totally new food experience is the use of equipment like the thermo mix – which cooks and mixes food simultaneously while allowing the user to control the exact temperature of the cooking process.

MEETINGS SA | JANUARY/FEBRUARY 2011

Although this is not an entirely new trend, 2011 will see it being taken to new heights. And with Norma being rated the best restaurant, we are certain to experience a big focus on Nordic ingredients.

Local foods

Local food heroes and locally produced food have been a topic of conversation for a while now, and one that is not going anywhere anytime soon. Green initiatives such as these are being supported by major international movements in sustainable living and environmentally friendly practices. We all know that we are gradually killing the planet and if we do not do something about it soon, many generations to come will not have access to green grass, fresh air, clean running water and the fauna and flora we readily enjoy. Eco-friendly trends have affected our food, but in a very positive way. Choosing locally produced food has a number of benefits. Firstly, the quality is generally much better, as a result of the use of fewer chemicals. The food miles are also lower, which means that the carbon footprint of the food is lower and that fewer greenhouse gases are emitted. Ultimately, the use of local produce is better for the country’s economy as it benefits a number of smaller producers. In addition, it is becoming increasingly trendy for menus to include where produce is obtained from – a trend that I believe will become even more popular throughout 2011. Connected to environmental issues are personal health issues. On the international front ‘Meatless Mondays’

– whereby participants choose not to consume any meat on Mondays – is actively growing in strength, purely because too much meat is not good for you. People are becoming highly aware of this, as well as of the effect that cattle farming is having on the environment. This development is sure to be a hard one About the author Gregg Abnell is from 5%Green, one of Johannesburg’s leading event caterers. Established in October 2006, the focus of this catering company is supplying clientele with highend services in the event catering industry. The company assures that every function is catered for with the utmost quality and professional service to produce breathtaking results. For more information, call +27 (0)11 05 GREEN (47336), e-mail gregg@5percentgreen.co.za or visit www.5percentgreen.co.za.

E V E N T

M A N A G E M E N T

in 2011

for the South African market to swallow, unless vegetarian brands carry out extensive marketing campaigns to flaunt top-notch vegetarian products, and I think this meat-free movement will take a while to set into local markets. Another trend – one that is very close to home for many of us – is a direct result of the current economic environment. A human’s best quality is the ability to adapt to change, and with the ongoing financial downturn, what society has done is rush at an old trend and brought it back to life. The movement is none other than home-style cooking, which, since people rarely have money to eat out at fancy restaurants, is seeing us taking out our favourite cookbooks and putting to good use the many hours of cooking channel broadcasts watched to prepare great meals at home for family and friends. The foodies of today have stated that average people are cooking at home more and more. They are being more adventurous and are presenting well-made meals to guests and relatives, which are tasty and special, without having to spend huge amounts of money. People will always enjoy home-style cooking and during the year ahead I reckon the focus will revert back to this even in the corporate environment, in office canteens and in conference/training centre catering, for example.

Fun ideas to watch for in 2011

Wrapping up my food predictions for the year ahead, the attraction of cupcakes

will definitely remain huge around the world for at least a few more years – even though they have changed in size, from standard to jumbo, to the current mini mouthful. In New York, an emerging event catering trend worth keeping an eye on is high-end junk food. First we saw deluxe burgers being served, and now this has progressed to pies and even hot dogs. I have brought the junk food idea across to South Africa and following several successful introductions, it has proven to be extremely popular at launch-type events. 5%Green’s already wideranging event catering offerings now extend to mini bunny chows and, among others, bitesized apple pies for dessert. Topped with cream, these miniature whole apples are best enjoyed in just one bite. Lastly, and a personal favourite

MEETINGS SA | JANUARY/FEBRUARY 2011

trend of mine, are lollipops, which are gaining increasing popularity since you can serve anything on a stick, from prawn tempura with wasabi mayo dipping sauce to doughnut lollipops dripping with Nutella sauce.

LODGE & SANCTUARY

E V E N T

M A N A G E M E N T

Going strong, 30 years on s EXSA turned 30 last year, a glittering birthday celebration was held in conjunction with the association’s annual awards at Emperors Palace on 18 November 2010. Apart from recognising accomplishments within exhibitions and events sectors, the central focus of the evening was the launch of the EXSA Hall of Fame, and welcoming its first inductees. The 2010 honorary members include Hans Zwets, Bryan Montgomery, Joy Donovan, Raymond Burke, Penny Bond, George Rupert, John Webb, Derrick Snaith, Jack McEwan, John Knocker, John Thomson, Tony Browne, Errol Ninow, Paul Mains-Sheard, Bobby Hex, Clive Shedloc and Nicholas de Klerk – all of whom have played a major role in shaping the industry. Surrounded by the kings and queens of the exhibition industry, the event kicked off with vigour as guests and members, and even MC Michelle Garforth Venter, embraced the 80s theme wholeheartedly.

And the winners are…

Best Stand Awards: • Custom 25 m2 and under: Investec at IRF, built by 2Xzibit • System 25 m2 and under: Tongaat Hulett at SAPOA 2010, built by Plan A • Custom 26 to 50 m2: Joburg Tourism Company at Meetings Africa 2010, built by Oasys Innovations • System Built 26 to 50 m2: Greece at World Sport Destination, built by 3D Design • Custom 51 to 100 m2: Ericsson GSM at GSM Congress, built by Set Squared • System 51 to 100 m2: GREE at Inter Build, built by 3D Design • Custom 101 to 200 m2: Armscor at AAD, built by Oasys Innovations • System 101 to 200 m2: Gauteng Tourism

MEETINGS SA | JANUARY/FEBRUARY 2011

Authority at Tourism Indaba, built by Oasys Innovations • Custom 201 m2 and over: Eastern Cape Tourism Board at Tourism Indaba, built by Set Squared • System 201 m2 and over: Limpopo Parks & Tourism at Tourism Indaba, built by 3D Design • External Stand Design: Abu Dhabi at World Sport Destination, built by Progroup. Best Exhibitions of the Year: • Best Consumer Exhibition 3 000 to 6 000 m2: SABC Education Baba Indaba & Kids Indaba, Cape Town, organised by Three City Events • Best Consumer Exhibition 6 001 to 12 000 m2: The Baby Expo, Johannesburg, organised by Exposure Marketing • Best Consumer Exhibition 12 000 m2 and over: Gauteng Homemakers Expo, organised by Homemakers Fair • Best Trade Exhibition 12 000 m2 and over: Tourism Indaba 2010, managed on behalf of SA Tourism by the then Kagiso Exhibitions, which is now known as Witch & Wizard Creative • Best Trade and Consumer Exhibition 6 000 to 12 000 m2: Grand Designs Live, organised by Montgomery Africa • Best Trade and Consumer Exhibition 12 000 m2 and over: National Boat Show, organised by Biz Events • Best Exhibition Held Alongside a Conference 3 000 to 6 000 m2: The TB Conference 2010, organised by Complete Exhibitions. Excellence Awards: • Best Venue Employee: Elaine Crewe from Gallagher Convention Centre • Best Organiser Employee: Dean Gunningham

from Complete Exhibitions • Best Supplier Employee: Hendrik Richter from Oasys Innovations, Cape Town • Best Venue: Gallagher Convention Centre • Best Organiser: Complete Exhibitions • Best Supplier: Oasys Innovations Johannesburg. Memorable Events Awards: • Award of Excellence: The South African Pavilion at the World Expo held in Shanghai, project managed by Oasys Innovations • Event Within a Budget of R250 000 to R500 000: 2010 SA Dairy Championships, organised by Agri Expo • Event Within a Budget of Over R1 million: The Third Lausanne Congress on World Evangelisation, organised by the Cape Town International Convention Centre (CTICC). Chairman’s Awards: • Anita Mathias of Seat Works • Nigel Walker of Complete Exhibitions. Join EXSA for its 2011 annual conference, which will take place in conjunction with Expo Summit Africa, on 28 and 29 January at the CTICC. Delegates can register via the EXSA office, call +27 (0)11 805 7272 or e-mail exsa@ exsa.co.za.

Above: Jack McEwan receiving a Hall of Fame Award from EXSA chairperson Natalie Naude Bottom left: Hanlie Delport from Siyakula Events (left) pictured with the design team from Oasys Innovations Bottom right: EXSA members embraced the 80s theme wholeheartedly

CELEBRATING 30 YEARS OF EXSALLENCE

EXSA30 EXHIBITION & EVENT ASSOCIATION OF SOUTHERN AFRICA

The role of EXSA is to serve the exhibition and events industry in Southern Africa. Our core strategy is to actively grow and develop the exhibition and events industry within Southern Africa. This is achieved through promoting the unique benefits offered by exhibitions and events, and raising the profile of our members who include venues, organisers and suppliers. Tel: 011 805 7272 Fax: 011 805 7273 Email: exsa@exsa.co.za www.exsa.co.za

R E W A R D

Inspiring words and exceptional experiences In December last year, Site delegates gathered in Cape Town for the Site International Conference, which featured education, networking and experiences. Meetings SA was there.

D E V E L O P

a sustainable way. This is according to Christ, who said that the first phase of the online resource will apply to the meetings industry, with phase two being applicable to tourism. Regarding cruise ships, one of the last sectors of tourism to become engaged, Royal Caribbean International and Celebrity Cruises have shown their commitment to protecting the marine environment and sustaining the well-being of the people and places they serve. This is expressed through Royal Caribbean International’s Save the Waves programme. In the aviation industry, Christ had the opportunity to speak with the CEO of Boeing. His findings from this conversation were compelling, as the CEO said: “Within five years, there will not be a single international commercial jet flying that is not flying on some combination of renewable energy fuel and jet fuel, until we can create the technology to fly those planes possibly completely on biofuel”, although not the food-related type, but something in relation to current studies in

nchored by the educational theme ‘the transformative power of change’, delegates were inspired by the messages and global perspectives each presentation brought to light. Opening keynote speaker and former president of South Africa, FW de Klerk, set the tone for the entire event with his moving speech to the delegates. His message reminded the audience that the “management of change requires cool heads, resistance, determination and resilience”. Site was honoured to have the Nobel Prize laureate and agent of change share his stirring message with delegates to commence the event. Keynote speaker and industry expert Christine Duffy, president and CEO of Maritz Travel Company, encouraged and energised delegates to bear in mind that advocacy is the responsibility of everyone. Her message of ‘think globally, act locally’ enabled delegates to reconsider how they

can participate in and influence change, rather than letting change simply happen.

Site International Conference chairwoman, Olga Navarro

The Site Honors Gala was a true celebration, set against the beauty of the winelands at Constantia Uitsig and hosted by the City of Cape Town

Sustainable tourism

On the topic of best practices for sustainable experiences, Costas Christ, an internationally recognised expert on sustainable tourism, who is a columnist and the editor-at-large for National Geographic Traveler, shared inspiring information on the major changes continuing to take place in the global mainstream of the tourism industry. Sustainability is definitely not a trend; it is with us for the future. And what had the most impact was his statement that “we are reaching a flipping point, which will define how we move forward in travel and tourism”. Locally, South Africa Tourism is launching its own online sustainable travel directory, which will offer users access to tourism companies and professionals leading in

About Site Site has grown since its inception more than 35 years ago to more than 2 000 members in 92 countries, with 28 local and regional chapters. It is the only global authority connecting motivational experiences with business results. The community of Site professionals brings best-in-class solutions, insights and global connections to maximise the business impact of motivational experiences, regardless of industry, region or culture. Site serves as the source of expertise, knowledge and personal connections that will catapult and sustain professional growth and help build the value of extraordinary, motivational experiences worldwide. Visit www. siteglobal.com for more information.

MEETINGS SA | JANUARY/FEBRUARY 2011

R E W A R D

D E V E L O P

The Site Honors Gala was a true celebration, set against the beauty of the winelands at Constantia Uitsig and hosted by the City of Cape Town

algae. The CEO also said that “of all of our research at Boeing, over 90% is now going into sustainability”. In inspiring delegates to develop their own sustainability portfolios within their own companies – if they had not already done so – Christ also discussed the three pillars of sustainable tourism. These are: 1. The environmentally friendly operations of a company, i.e. recycling, reusing, cutting down waste, etc. 2. Support for the protection of cultural and natural heritage, for example, a

MEETINGS SA | JANUARY/FEBRUARY 2011

Dr Patrick Patridge was awarded the Kevin Forde Spirit Award in recognition of his passion, advocacy and leadership. A strong supporter for his destination, Patridge paved the way for an in-depth study in collaboration with the Site International Foundation

business or company’s initiatives to help protect an endangered species, safeguard a natural habitat, or help restore a national monument done in partnership with an NGO or non-profit organisation, as well as support for producers of local crafts, i.e. greening the supply chain. 3. The direct and tangible social and economic

benefits to local people, i.e. capacity building in the destinations visited. More than 300 Site delegates representing 36 countries were warmly welcomed in Cape Town. Under the leadership of Site International Conference chairwoman Olga Navarro, ITB dmc, Spain, the idyllic beauty and exciting locations granted delegates unique experiences during the event.

R E W A R D

D E V E L O P

Healthier and wealthier in 2011 Health and wealth are two of the most important cornerstones of leading a happy and productive life. Iona Minton explains. aving money does not mean much if you cannot enjoy it. And if you have health but you are poor, you often cannot enjoy your health because you are too busy just surviving. Much has been written about the consequences of poor diets and poor financial habits, but what causes us to neglect these important aspects of our lives? One of the biggest culprits is stress. Stress has many different sources: a demanding job, family issues, or an unplanned event. Two of the most debilitating forms of stress, however, are caused by strained finances and poor health.

What is stress?

Stress is defined as a consequence of any situation or event that places unusual, extreme or unfamiliar demands on a person. Experts say that stress associated with economic worries can affect people in different ways. Some people may find themselves being more irritable, anxious, lethargic or sad. Some may be unable to sleep, or may eat too much or too little.

The overwhelming peace of mind you achieve by being

financially fit can change the way you react to situations and life in general. When you are free of stress you can refocus your energy into more productive pursuits Many experience physical symptoms such as high blood pressure, stomach upsets or headaches. Other people may turn to gambling or drug or alcohol abuse, making the problem worse. Stress means different things to different people. From a laypersonâ&#x20AC;&#x2122;s perspective, it can be described as being tense, anxious, worried or even feeling depressed. Scientifically, these feelings are manifestations of the stress experience, a

MEETINGS SA | JANUARY/FEBRUARY 2011

programmed response to a perceived threat that can have both positive and negative results. Stress is not only manifested in the mind, but the physical changes in the body can cause severe illness or even death. The physical response to stress involves the body releasing adrenaline into the bloodstream, which in turn releases stored fat, giving our muscles a boost and enabling us to run or fight. This explains why we are capable of above-average strength when faced with a physical threat. The problem with this mechanism is that we do not always use up the fat released into our muscles as a result of stress, and it remains in our systems. The extra fat in the body tends to settle in our arteries, causing heart disease. Add this to an unhealthy diet and our health can be seriously compromised. The good news is that even a small amount of exercise and minor changes in financial lifestyle can significantly improve our overall wellness. Companies are also now realising that healthy employees affect the bottom line positively.

Physically and financially unhealthy staff

A recent survey of 60 South African companies with more than 7 000 employees revealed that absenteeism due to illness costs South Africa a massive R19 billion per year. International experts estimate that financially inept employees can cost as much as 10% of bottom-line profits in an organisation. It is a well-documented fact that people who have bad money management skills have extremely high stress levels, which in turn can lead to stress eating and obesity. Financial worries permeate every part of our lives, and studies show that financial stress is a big contributor to absenteeism, low productivity and fraud in the workplace. Eliminating financial stress changes the way you react to everyday situations: a grumpy boss would not get you down, you would not go into a panic if an unexpected expense came your way, and nor would you head for the fridge if the washing machine broke down. Often people develop unhealthy

R E W A R D

coping behaviours to alleviate financial stress: They may turn to drinking, smoking, overeating or even drugs to deaden the pain. The irony of this behaviour is that it costs money and leads to more problems. Financially stressed people also tend to spend less money on taking care of themselves, further contributing to health problems. The overwhelming peace of mind you achieve by being financially fit can change the way you react to situations and life in general. When you are free of stress you can refocus your energy into more productive pursuits. Many people experience sleeplessness when they are financially stressed, which can cause impaired immune functioning and cognitive deficits. Financial stress can also cause debilitating emotions such as anger, anxiety, frustration and a sense of hopelessness.

So how do we handle it?

Get the full picture: By taking the time to do a full and proper analysis you could discover

D E V E L O P

your situation is not as bad as it seems and requires only minor changes. Deal with the crisis: Simply getting rid of the bad habits you have developed could alleviate some of the stress. Seek the help of professionals to get your eating and

The good news is that even a small amount of

exercise and minor changes in financial lifestyle can significantly improve our overall wellness spending habits under control. Collect information that will help you get on track. Plan to get out of debt. This could take the form of an overdue raise or promotion, selling off items you no longer use, carpooling, or cutting out expensive calorie-laden fast foods â&#x20AC;&#x201C; be creative. Free your mind to focus on tasks, goals, interests, and the ultimate fulfilment of your endeavours.

About the author Iona Minton is a financial education consultant and financial journalist. Her 20 years of experience in diverse financial markets has given her a broad and detailed knowledge of how the money world works. She recently teamed up with leading dietician and wellness consultant Celynn Erasmus to launch a useful and inspiring presentation on how to get your staff healthier and wealthier for 2011. For more information, e-mail ionaminton.finance@gmail. com or call +27 (0)82 883 6622.

Marketing Services & Communication (MSC)

MEETINGS SA | JANUARY/FEBRUARY 2011

When seeking a professional service provider and supplier of products that encompass comfort, excellence and innovation, there can naturally be only one choice. For more than 30 years, Oasys Innovations have provided integrated solutions for meetings and conferences, sourcing from an inventory valued at more than R125 million.

Oasys Innovations. Your one-stop supplier of infrastructure for meetings and conferences of any dimension.

R E G U L A R S

Who’s who People on the move The Certified Meetings Professional (CMP) graduates of the 2006 class, up to the most recent graduates of the 2010 class, recently gathered at the inaugural CMP Focus Group. Pictured in the back row are Actual Events’s Dave Walther CMP, Kadoro Events & Communications’ Amanda Rogaly CMP, Duma Exhibitons’ Lynn Browne CMP, respected industry stalwart and a member of the MICE Club, Helen Brewer CMP, a founding member of the South African

network, Scatterlings Conference and Events’s Carolyn Ackerman CMP, 2 implifi’s Kerry Eley CMP, and Conpromark’s Derek King CMP. Pictured seated, delegates are Springbok Atlas’s Craig Drysdale CMP and Alex Gintan & Associates’s Errol Ninow CMP, as well as Bidvest Events’s Gordon Mollett CMP. CMP graduates not pictured here include the University of Johannesburg’s Nellie Swart CMP and Springbok Atlas’s Peter John Mitrovich CMP.

Travel and tourism’s much-

loved ‘fun gal’ Nikki Wood, has been appointed sales manager for Riviera on Vaal & Country Club. Wood has extensive experience in the industry and invites all her clients to join her at Riviera on Vaal, barely an hour’s drive from Johannesburg. The Riviera offers a distinct selection of services, focusing mainly on meetings, incentives, conferencing and events.

The Grace welcomes

IMM graduate Colin Morom, who joins the hotel’s team as sales manager. Having been in the industry arena for more than 15 years, Morom brings with him a wealth of knowledge. He began his career working in operations in all departments, in three- and five-star hotels alike, both locally and internationally; in the United Kingdom specifically.

South Africa Tourism (SAT) is delighted

Winner of the 2010 Joint Meetings Industry Council (JMIC) Profile and Power Award, Geoff Donaghy of AEG Ogden, is also the immediate past chair of the Business Events Council of Australia. The award, which was established by the JMIC council, has been made in recognition of Donaghy's work in helping to shape and guide one of the most successful industry advocacy organisations in the world, and steering its activities through a period of extensive industry building and government lobbying in Australia. Donaghy is currently the group director of convention centres for AEG Ogden, where he is responsible for developing new convention centre management business.

to announce the appointment of Nobulali ‘Lalie’ Ngozi as country manager for Australia as of 6 December 2010. Ngozi has considerable experience in communications and marketing and has previously worked in both the government and corporate sectors. Prior to joining SAT, Ngozi was the chief marketing officer for the North West Parks and Tourism Board. In her new appointment with SAT, Ngozi’s responsibilities will include the positive representation of South Africa in Australia, as well as developing a country strategy and annual business plan.

MEETINGS SA | JANUARY/FEBRUARY 2011

To book: email: groupandconference@southernsun.com or call +27(0)11 510-7549 or visit southernsun.com

morrisjones&co 12155

To say weâ&#x20AC;&#x2122;re obsessive compulsive about conferences & social events would be an understatement.

C O M I N G

Marking the process of industry progression The inaugural and highly successful Certified Meeting Professional (CMP) Focus Group was hosted in November last year, at the Wits Professional Development Hub in Johannesburg. The aim of this educational seminar was to explore and demystify the three most significant legislations affecting the conference organising and meetings management sectors of the business tourism industry. These include the Consumer Protection Act (No. 68 of 2008), the Safety at Sports and Recreational Events Act (No. 2 of 2010), and competition law. The focus group also honoured the January and July 2010 CMP graduates. Not only are CMPs recognised for their knowledge and ability, but attaining the prestigious title also benefits each graduate in terms of peer acceptance and competitive advantage, among other things. Unpacking the fundamentals of the new

Africa’s business tourism lekgotla Meetings Africa 2011 revisits the Sandton Convention Centre from 21 to 23 February and promises to be an ever bigger event than last year’s. The exhibition offers a premier marketing platform, which aims to expose local and international buyers to the range of services and products available in South Africa’s meetings, incentives, conferences, exhibitions and events (MICE) sectors. The 2011 event will see a range of new and exciting initiatives being introduced, including: • revised show days running from the Monday to the Wednesday (three full days) • a dedicated promotional campaign for local corporate attendance • staggered hosted buyer attendance to ensure international buyer availability • a Meetings Africa golf day for additional networking • easier visitor navigation within the trade show, owing to floor plan improvements with the categorisation of exhibitors • expo greening in line with international standards. As the only MICE expo in Southern Africa, Meetings Africa forms a key part of the central growth strategy of our country’s tourism sector. South Africa Tourism’s CEO, Thandiwe January-Mclean, states: “Meetings

U P

L O O K I N G

B A C K

Consumer Protection Act, Advocate Louis Nel shed much light on the various clauses within the act that are set to have a direct effect on the business tourism industry. And Errol Ninow CMP – who heads up Alex Gintan Associates – exposed the unavoidable implications of the new Safety at Sports and Recreational Events Act. He made it Advocate Nel pictured with Craig Drysdale CMP of Springbok Atlas, at very clear to all attendees the inaugural CMP Focus Group that regardless of the size and nature of an organised gathering, the is scheduled for end-January 2011. It will legislation will apply. cover the topic of getting the most from In addition to gaining valuable insight site inspections in terms of objectives and into impending legislation, focus rules for potential clients and venues. For group attendees will be receiving an detailed information on this and other CMP Events Specification Guide in 2011. This Focus Groups planned for the year ahead, professional meetings management ‘bible’ or to reserve your seat early, e-mail kevin@ is the official reference and final word on all cmpnetworksa.co.za or call the network’s aspects of eventing. The next focus group office on +27 (0)11 326 4000. Africa is gaining international stature each year, which is due to South Africa’s meeting and incentive industry that is fast maturing, offering a wide variety of products and solutions to choose from, as well as its high levels of sophistication.” If you travel for business, book business travel or organise events, conferences, meetings, team incentive trips or teambuilding activities, Meetings Africa is the ideal trade show for you to attend. Pre-show registrations for travel trade are free of charge. Register online to attend Meetings

Africa 2011 by visiting www.meetingsafrica. co.za and clicking on the ‘Visitors’ tab.

For more information, contact Lorraine Strydom at Scan on Show on +27 (0)11 431 4126.

Meetings Africa 2010 saw exhibitors opting for stands with eye-catching tactile elements to attract an increasing number of visitors

MEETINGS SA | JANUARY/FEBRUARY 2011

R E G U L A R S

What, when and where... January

Expo Summit Africa 2011 Date: 27 to 28 January Venue: Cape Town International Convention Centre EXSA Conference 2011 (hosted in conjunction with Expo Summit) Date: 27 to 28 January Venue: Cape Town International Convention Centre

February

Beeld Holiday Show 2011 Date: 11 to 13 February Venue: Gallagher Convention Centre Meetings Africa 2011 Date: 21 to 23 February Venue: Sandton Convention Centre CMP Focus Group 2011 Date: TBC (hosted during Meetings Africa 2011) Venue: Sandton Convention Centre Homemakers Expo Date: 24 to 27 February 2011 Venue: The Coca-Cola dome

MEETINGS SA | JANUARY/FEBRUARY 2011

Index to advertisers Aquila Private Game Reserve 13 ATKV Holiday Resorts 65 Aquila Private Game Reserve 13 Best Western Cape ATKV Holiday Resorts 65 Suite Hotel 46 Barra Lodge Beach Resort 17 Cape Town International Coopmanhuijs Boutique Convention Centre IBC Hotel and Spa 47 Champagne Sports Cape Town International Resort 22 & 24 Convention Centre IBC Coca-Cola dome 33 Champagne Sports Complete Exhibitions 7 Resort 22 & 24 CSIR International Convention Coca-Cola dome 33 Centre 31 Complete Exhibitions 7 Ellis Park World of Sport 30 CSIR International Convention Expovent Evolutions Centre 31 South Africa 11 Ellis Park World of Sport 30 Fairmont Zimbali Resort 20 Expovent Evolutions Granny Mouse Country South Africa 11 House & Spa 56 Fairmont Zimbali Resort 20 GrandWest Casino and Granny Mouse Country Entertainment World 14 House & Spa 56 ICC Durban 68 GrandWest Casino and InterContinental Entertainment World 14 Johannesburg O.R Tambo 43 ICC Durban 68 Life Hotels - OR InterContinental Tambo & The Aviator 41 Johannesburg O.R Tambo 43 Likweti Lodge & Santuary 59 Life Hotels - OR

Marketing Merchants 64 Meetings Africa 53 Tambo & The Aviator 41 Misty Hills Country Hotel 25 Likweti Lodge & Santuary 59 MTN Expo Centre 48 Marketing Merchants 64 Nautilus Luxury Yatch 9 Meetings Africa 53 Nelson Mandela Bay Tourism 57 Misty Hills Country Hotel 25 Oasys Innovation 67 MTN Expo Centre 48 Premier Hotels & Resorts 44 Nautilus Luxury Yatch 9 Protea Hotel O.R Tambo 36 Nelson Mandela Bay Tourism 57 Regal Rentals IFC Oasys Innovation 67 Sandton Convention Centre 35 Premier Hotels & Resorts 44 Scan Display 55 Protea Hotel O.R Tambo 36 South African Reserve Regal Rentals IFC Bank Conference Centre OFC Sandton Convention Centre 35 Southern Sun Hotel Interest 70 Scan Display 55 Springbok Atlas 46 South African Reserve Sunset Boma 28 Bank Conference Centre OFC Surrey Common 29 Southern Sun Hotel Interest 70 Tala Private Game Reserve OBC Springbok Atlas 46 Tau Game Lodge 62 Sunset Boma 28 Thebe 15 Surrey Common 29 Vodaworld Events 34 Tala Private Game Reserve OBC Walter Sisulu Square 40 Tau Game Lodge 62 Thebe 15 Vodaworld Events 34 Walter Sisulu Square 40

saconference.co.za is your ‘one-stop shop’ website for everything to do with the conferencing and meetings industry. If you want to be seen or heard in this busy industry, you need to list your company or service on the easy-to-navigate, searchable PROFILE PAGES! For more information, contact Abby Wintgens on +27 (0)11 233 2601 or abby@3smedia.co.za

User-friendly search funcƟons Breaking news on business tourism A ‘one-stop shop’ for events and meeƟng professionals NewsleƩer that reaches over 6 000 unique readers All you need to know on speakers and conferences Comprehensive B2B exhibiƟon lisƟngs Excellent adverƟsing opportuniƟes

www.saconference.co.za

venues | speakers | teambuilders entertainers | service providers & products