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PERSONAL FINANCE PLAN TO SUCCEED Five smart management tools to enhance your restaurant business

Many people usually underestimate the importance of business management but the truth is that businesses cannot survive without effective management. Managing a restaurant business can be quite difficult because of factors such as intensified competition, rising costs and increased margins. In today’s world, making delicious food and offering customers a positive atmosphere is not good enough to frequently attract quality customers. You also need to advance your business management tactics by using smart management tools such as apps. Even though many restaurant business owners prefer to stick to their old ways of running things, it is important for you to embrace the advancements in the market so as to grow your business. Below are five smart business management tools that will help you enhance your restaurant business.

1. Acquire more customers using the Smart Yelp app

The main aim of any business is usually to get profit and this can only be accomplished by gaining more customers. Many restaurant business owners imagine that they can only acquire customers by providing exceptional food, but you can also incorporate cost effective digital tools such as Yelp, which is now merged with SeatMe.

Yelp is a widely used application that enables your customers to make reservations, read reviews, see photos and search and find your restaurant. The app also allows you to see the number of people who are viewing your restaurant and also the rate at which numbers are growing. Apart from that, Yelp also lets you see where your customers are seated and if they have been attended to, so that you can assign a member of your staff to attend to them.

2. Put your customers first using

Waitlist Me

Prioritising the customer is paramount for all businesses because these are the people who bring profit to you. Even if you are not yet serving them, the customer will always be a priority and you should know that no one enjoys waiting in line, particularly if they are not certain how much longer they have to wait. For this reason you should make use of the wait list management application, Waitlist Me.

This smart app usually enters guests into the system and immediately sends them a link with details of who is ahead of them in the queue and the amount of time they have to wait. It also notifies customers when their table is ready and keeps tables well-organised using the table management feature. In addition, the app keeps track of return customers and takes note of guests and their details i.e. preferences to ensure that the customers are always satisfied. Waitlist Me is a smart management tool that will enhance your general customer experience so that they keep coming back.

3. Obtain the Kitchen Display

Screen technology

Most restaurants have kitchens which usually run off tickets to help them put into account the total amount they have made in a day. However, running of tickets is just one way to organise the total amounts made in a day. This method can be really exhausting especially during busy hours, and it is also more costly. However, you can avoid the extra costs of purchasing and repairing a kitchen printer and its supplies by upgrading to the Kitchen Display Screens (KDS).

This technology enables restaurants to explore advanced technology by directly sending orders to the kitchen display screens as soon as the orders are entered on the iPad point of sale. You can also keep track of the status of each and every order using a time reporter. This tool is a must for you because it enables you see how long orders have been waiting so that you can provide faster service for patrons.

4. Seamless transactions by the

SambaPOS system

SambaPOS is a tool that you need to acquire seamless transactions in your restaurant.

The system enables you to keep track of what you are selling, what you are making from the sales and also what you are losing. SambaPOS also makes sure that you and your employees do not waste time by doing things that could be accomplished easier, faster and more accurately by using the system. Restaurants also receive a lot of cash payments and to make sure that you do not end up taking counterfeit money you can use counterfeit money detectors from iTestCash.

5. Delivery management using

Revel’s point of sales systems

Lastly, you need to get delivery management incorporated into the Revel’s point of sales systems for you to work smarter when managing deliveries. This system is used by delivery drivers and it is very resourceful when it comes to making deliveries to customers in the quickest way possible. The system enables drivers to determine the items which can be taken out in one single drive so that they do not waste time making multiple trips. The system is ideal for your delivery management system since it does not require any extra costs and also improves your business’ delivery management process. Make use of the above mentioned smart management tools to enhance your restaurant business and you will be impressed by the amount of profit you make at the end of the day. These smart tools will also make work easier and more fun for you and your employees and ultimately make your business expand as it should.

By Boris Dzhingarov Courtesy of Monetary Library.