Spotong Issue 20

Page 22

D E E C C U S O PLAN T PERSONAL FINANCE

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sin nce your restaurant bu ha en to s ol to t en em Five smart manag

M

any people usually underestimate the importance of business management but the truth is that businesses cannot survive without effective management. Managing a restaurant business can be quite difficult because of factors such as intensified competition, rising costs and increased margins.

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are five smart business management tools that will help you enhance your restaurant business.

1. Acquire more customers using the Smart Yelp app

In today’s world, making delicious food and offering customers a positive atmosphere is not good enough to frequently attract quality customers. You also need to advance your business management tactics by using smart management tools such as apps.

The main aim of any business is usually to get profit and this can only be accomplished by gaining more customers. Many restaurant business owners imagine that they can only acquire customers by providing exceptional food, but you can also incorporate cost effective digital tools such as Yelp, which is now merged with SeatMe.

Even though many restaurant business owners prefer to stick to their old ways of running things, it is important for you to embrace the advancements in the market so as to grow your business. Below

Yelp is a widely used application that enables your customers to make reservations, read reviews, see photos and search and find your restaurant. The app also allows you to see the number of

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people who are viewing your restaurant and also the rate at which numbers are growing. Apart from that, Yelp also lets you see where your customers are seated and if they have been attended to, so that you can assign a member of your staff to attend to them.

2. Put your customers first using Waitlist Me Prioritising the customer is paramount for all businesses because these are the people who bring profit to you. Even if you are not yet serving them, the customer will always be a priority and you should know that no one enjoys waiting in line, particularly if they are not certain how much longer they have to wait. For this reason you should make use of the wait list management application, Waitlist Me.


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