ARCH Canadian Voices on the Role of Business in Society

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significant social movements of late having at their core people who are fed up with systemic inequalities and inequities they face – the Survey Participants point to such movements as the protests in Hong Kong and Brazil, Occupy Wall Street, and Black Lives Matter. Meanwhile, some Survey Participants worry about a society’s ability to address the systemic issues with a given economic system. For instance, Vic Huard worries about, “The challenge of our current economic system in adjusting to address inequality.” Moreover, a great number of people across the globe are of the opinion that one of the impacts of the COVID-19 pandemic is the enhanced pressure to not only modernize capitalism but also accelerate the reform. A U.S based poll conducted in May 2020 by JUST Capital and The Harris Poll found that “85% of respondents believe that the coronavirus crisis exposed underlying structural inequalities in our society. It is undeniable that COVID-19 and its fallout, coupled with the nationwide protests spurred by the killing of George Floyd, are catalytic moments in U.S. history.” Lisa Kimmel affirms the same phenomenon is happening in Canada, “COVID-19 has really shed a spotlight on the systemic issues of social injustice and income inequality that exist in every country around the globe…60% of Canadian respondents said the pandemic actually made them realize just how big of a gap exists in our country between the rich and the working class and that something actually has to be done to more fairly distribute the country’s wealth and prosperity.” With the world in flux on account of the COVID-19 pandemic, there are considerable global uncertainties. However, one conclusion is clear: the voices demanding capitalism be modernized are getting louder.

3) Impact on Their Business “We can’t have healthy businesses without healthy communities.” – Scott Banda, CEO of Federated Co-operatives Limited Some Survey Participants argue that a challenge that is truly global will by its definition directly or indirectly impact all businesses. Thus, they are of the view that business leaders should care about and help to address the challenges facing this generation. Hélène V. Gagnon, Vice President of Public Affairs and Global Communications at CAE, warns that the businesses which do not look at the trends and societal movements such as the climate movement that brought one of the largest protests in Canadian history to Montreal will be in trouble, “When there are 150,000 people walking in the streets, it is starting to be a big deal. Global companies must care about the environment. Stakeholders are telling businesses that the environment is important to them.” Helen Antoniou warns that the divide between the “haves” and the “have-nots” appears to be increasing wider and if big business is perceived as deepening this wedge of inequality, the rest of civil society may grow restless. Keith Halliday, a Director at Boston Consulting Group, argues, “You can’t have a knowledge-based industry in Canada unless the public education system is well-funded and turning out good graduates, and you can’t get access to global talent, unless there’s enough social cohesion in the country that you can maintain an open immigration system. So, that just means, business has a broad interest in the success of society.” Louis Audet argues that business leaders should care about these challenges, “because when 26


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APPENDIX 3: SOCIETY AND BUSINESS INITIATIVES AROUND THE GLOBE

4min
pages 76-77

APPENDIX 5: REFERENCES AND FOOTNOTES

8min
pages 79-84

UNITED NATIONS SDGS

2min
page 78

APPENDIX 1: SURVEY PARTICIPANTS’ BIOGRAPHIES

14min
pages 68-73

APPENDIX 2: METHODOLOGY & BUSINESS INTERVIEW GUIDE

3min
pages 74-75

ACKNOWLEDGEMENTS

1min
page 67

CONCLUSION: THE IMPERATIVE TO ACT

2min
page 64

6) Leading on the Big Issues

15min
pages 58-63

5) Creating and Measuring Societal Value: The Role of the Sustainable Development Goals

8min
pages 54-57

4) Sharing Value Created

2min
page 53

3) Longer-Term Thinking

5min
pages 51-52

2) Increasing Focus on All Stakeholders

2min
page 50

4) Stakeholder Approach in Theory, Shareholder Primacy in Practice

5min
pages 47-48

3) The Purpose of the Canadian Corporation

2min
page 46

2) The Evolution of the Purpose of the Corporation

5min
pages 44-45

3) Future Prepping

2min
page 39

iv) Investors

2min
page 37

iii) Customers

4min
pages 35-36

i) Communities and Civil Society

3min
page 32

ii) Employees

4min
pages 33-34

4) Personal Legacy

2min
page 29

3) Impact on Their Business

5min
pages 27-28

2) Growing Criticisms of Capitalism

6min
pages 25-26

2) Creating and Sharing Value with Stakeholders

2min
page 31

2) Business is Critical to Solving Today’s Toughest Challenges

9min
pages 21-23

iii) Lack of Trust and Social Cohesion

2min
page 19

ii) Inequality and Inequity

0
page 18

INTRODUCTION

4min
pages 5-6

i) Climate Change

1min
page 17

AND BUSINESS MATTERS

0
page 15

EXECUTIVE SUMMARY

9min
pages 8-12

LEADERSHIP PROFILES

2min
pages 13-14

1) The Status Quo is Not Sustainable

1min
page 16

Who Is This For?

0
page 7
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