Savoye presents its advanced offerings at Seamless 2023

The company demonstrated its trademark autonomous and robotic solutions

Savoye’s ACR (Autonomous Case Handling Robots) hold a place of pride in the company’s repertoire and constitute an effective tool for automating case handling procedures in distribution centres and warehouses.

Savoye participated for the second time at the recently concluded Seamless 2023, having debuted at Seamless 2022. While last year the company focused on raising awareness, this year it had the opportunity to present its progressive portfolio whilst also forming new and strategic alliances.

Global Supply Chain interviewed Alain Kaddoum, Managing Director, Savoye Middle East, on the sidelines of Seamless ME 2023.

Global Supply Chain (GSC): How significant is Seamless 2023 for Savoye and what are you presenting at Seamless 2023?

Alain Kaddoum (AK): At Seamless 2023 we have featured our Autonomous Case Handling Robots (ACR) and even highlighted our software solution ODATiO at this year’s event. At Savoye, we believe the Middle East supply chain and logistics market is expanding rapidly as a result of consumers’ use and the overall growth of e-commerce. In response, we intend on bringing more innovative solutions to the region as we grow.

Our recent successes also include winning New East General Training as a client, as we think this collaboration will significantly enhance the logistics and supply chain sector’s operational efficiency. These milestones are true testaments to our internal team’s tenacity, commitment, and ability to deliver advanced concepts and ideas.

GSC: Savoye’s ACR (Autonomous Case Handling Robots) are the centrepiece attractions at Seamless 2023. Tell us more about their sophistication?

AK: ACR robots are autonomous and can operate in a collaborative manner with humans, backed by advanced sensors, artificial intelligence, and navigation systems that let them navigate through warehouse environments safely and efficiently.

A key advantage of ACR robots is their ability to be integrated into existing warehouse management systems (WMS) to optimise order fulfillment processes. They are capable of performing tasks such as picking cases from storage locations, consolidating and sorting cases based on predetermined guidelines, and delivering them to designated locations for additional processing or shipping.

We firmly believe that implementing ACR robots can benefit businesses by increasing efficiency and productivity, lowering operating costs, minimising manual labour, improving order accuracy, improving inventory management, and making better use of warehouse space.

GSC: What is the corporate message from Savoye at Seamless 2023?

AK: At Savoye, we believe in revolutionising the way businesses manage their supply chains. Our mission is to equip businesses with cutting-edge solutions that boost productivity, maximise efficiency, and promote sustainable growth.

With our commitment to innovation, we have developed ground-breaking technologies, including our Autonomous Case Handling Robots (ACR), which have helped us move closer to this goal. Our extensive suite of products and services can adapt to unique business needs, as we are aware of the changing demands of the industry and the need for flexible, scalable solutions.

From warehouse design and optimisation to software solutions and robotics, we provide end-to-end support that ensures streamlined supply chain operations at its peak efficiency.

GSC: What are the challenges and opportunities for your company going forward?

AK: As a company that has been operating in the UAE for two years, expanding into other Middle Eastern countries seems to be a key challenge. However, we are confident that we can reach the right audience and address their requirements by offering them our expertise and quality solutions.

We are therefore strengthening and growing our presence in KSA and working to serve new clients, especially given that the KSA market is booming, making it an ideal opportunity to build relations.

GSC: How significant is the Middle East for Savoye?

AK: The Middle East has witnessed significant economic growth and development, with countries such as the UAE, Saudi Arabia, and Qatar among others, investing heavily in infrastructure projects, logistics hubs, and e-commerce initiatives. This can be attributed to the Middle East’s strategic location as a global trade hub between Europe, Asia, and Africa, making it an important region for logistics and supply chain activities.

The region’s expanding retail sector, e-commerce market, and increasing focus on sustainable logistics solutions, have also created a myriad of opportunities for companies that specialise in effective supply chain solutions, such as Savoye.

We aim to help businesses in the Middle East optimise their operations, increase efficiency, and meet changing market demands by offering advanced supply chain and intralogistics solutions, including those for warehouse management, order fulfilment, and inventory optimisation among other tasks.

Moreover, the Middle East’s commitment to technological advancements and digital transformation supports Savoye’s mission to embrace innovation. Our solutions are well-suited to this market as businesses in the region are increasingly implementing automation, robotics, and advanced software solutions to enhance their supply chain operations.

GSC: How wide is your current network and which are among the top three performing countries in the region?

AK: We have a strong presence in the UAE and are gradually establishing new relations in Saudi Arabia, while also planning to expand into other Middle Eastern regions. However, the UAE and Saudi Arabia are currently our top performing regions, and we intend to solidify this position in the future.

GSC: What are your expansion plans for the region?

AK: As stated previously, we have new goals and plans in place to expand into other Middle Eastern countries, and we intend to make a concentrated effort in each country. As a result, after establishing a presence in the UAE for the past two years, we are now focusing on KSA.

GSC: What did you attain at Seamless 2023?

AK: Through our participation, we were able to show attendees the value we bring to supply chain and intralogistics, while engrossing them with our latest solutions and services. In addition, we were able to connect with business experts, potential customers, and other partners, while looking into strategic alliances and collaborative opportunities.

GSC: What technology trends or new technologies do you detect and foresee for your business going forward?

AK: We foresee several technology trends shaping the future of our business in the supply chain and intralogistics industries. While automation and robotics will continue to play a pivotal role in improving productivity, with advanced robotics systems and autonomous vehicles, the Internet of Things (IoT) will undoubtedly enable enhanced connectivity and real-time data exchange, allowing for better decisionmaking and visibility across the supply chain. Advanced analytics powered by artificial intelligence and machine learning will also enable predictive maintenance and datadriven insights, while Blockchain technology ensures increased transparency, security, and traceability in supply chain operations. Furthermore, sustainability and green initiatives will encourage the adoption of environmentally friendly practices and technologies, such as alternative energy sources and optimised route planning. We believe embracing these technological advancements will be critical for our company to remain at the forefront of innovation and meet our customers’ changing needs.

GSC: What do you say after two successful years of establishing and building the company?

AK: At Savoye, we are driving transformative changes in the logistics and supply chain industries. We aim to empower businesses by leveraging our expertise and innovative solutions to optimise supply chain operations and achieve sustainable growth. To achieve effective outcomes, Savoye has also committed to leveraging advanced technologies like robotics, automation, artificial intelligence, and data analytics. Our ability to customise solutions to each client’s unique needs has also allowed us to help businesses gain a competitive advantage, lower costs, and increase customer satisfaction.

Our two years in the business have further demonstrated the value of our customer-centric strategy, which makes certain that we offer exceptional support, direction, and partnership throughout the entire journey.