The Bolton Brief - September 2024

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The September edition of district Brief will focus on our Force Intelligence Branch (FIB) and District Intelligence Unit (DIU).

Intelligence is key for us to be able to deploy our resources where harm is greatest and protect the people of our communities, particularly the vulnerable.

The FIB and DIU work together to review and analyse intelligence and inform our policing response so that we can respond to crime efficiently and accordingly.

The team at the FIB consists of several police staff and officers that are responsible for force intelligence collection, force intelligence management, threat scanning and monitoring, force research and analysis, and tasking and governance.

The FIB uses both covert and overt sections together, with an uplift in analyst numbers, co-located at Nexus House. The work they do behind the scenes plays an integral part to many investigations across the districts of Greater Manchester and when stakes are high, they can enhance their support for districts to do things like help locate HRM persons.

FIBs collect, analyse, and interpret data to identify crime patterns, hotspots, and potential threats. Utilising various sources, including technology, informants, and collaboration with other agencies, helps in generating actionable intelligence for crime prevention and investigation.

The team then uses this intelligence to stay ahead of criminal activities and can deploy effective resources to help prevent crimes and keep the communities of Greater Manchester safe from its harms and impacts.

FIB and DIU also collaborate with other law enforcement agencies, community organisations, and stakeholders facilitates a comprehensive approach to crime prevention and victim support. Sharing intelligence and best practices enhances the effectiveness of crime-fighting efforts.

The teams ensure they prioritise victims and support them throughout investigations, as they work towards reducing crime, keeping people safe, and providing care for victims within the community.

Thank you

Chief Constable Annual AwardsPCSO of the Year nominee

Every year, officers and staff come together to celebrate those across our force which have gone above and beyond in the Chief Constables Annual Awards.

The ceremony, which will be taking place on Friday 27 September at Old Trafford Cricket Ground, encompasses 14 different categories including Police Officer of the Year, Staff Employee of the Year, Problem Solving and Innovation, with three nominees for each category.

One of these nominees is PCSO Wayne Jackson who has been nominated for PCSO of the Year.

With a lengthy service and a substantial amount of experience and knowledge of the district he polices, PCSO Jackson is an incredible asset to Greater Manchester Police. He is a proactive, consistent individual with a positive attitude towards his daily duties, always willing to help a colleague and without fail completes his tasks to an exceptionally high level. He goes above and beyond in his duties on a regular basis, offering guidance to new police officers, taking them under his wing and acting as a support mechanism to improve their understanding of neighbourhood policing.

He has formed close connections with external partners, making him a pivotal contact point for many services, including the council, homeless welfare, student services and much more within Bolton town centre. He has spent years building up strong relationships with external services, becoming a vital cog in the successful policing of Bolton. Without Waynes support, the police would be unable to engage with many people who reside, work, or frequent Bolton, as his continuous community engagement encourages interaction with the police. Through this work, he can gain intelligence, information, and support from others to assist police in their daily business in making the community safer. His vast knowledge of nominals has resulted

in countless crimes having suspects and victims identified, resulting in a positive outcome that would have otherwise not been achieved.

Sergeant Jess Prudence says: “I believe that Wayne has significantly improved the confidence and trust in the police with a few partner agencies and all members of the public that he comes into contact with.

“He can effectively defuse conflict situations and fosters good community relations with the public, businesses and other stakeholders in the area. He has proven himself numerous times as an excellent problem solver, able to plan and implement problem solving activities in conjunction with partners to achieve successful outcomes. He has been involved in several referrals for youths who have committed antisocial behaviour or low-level crimes, who have since turned their lives around and are no longer involved in criminality.

“Wayne epitomises the role of the PCSO and I believe he is an exceptional candidate for PCSO of the Year.”

District Commander Steph Parker says: “Wayne is an outstanding PCSO. His can-do attitude and commitment to the public is fantastic. I wish him the very best of luck.”

A huge congratulations to Wayne and best of luck to him for the awards!

Are you ready for Right Care, Right Person?

Right Care, Right Person (RCRP) is set to go live at GMP on Monday 30 September.

RCRP is a nationwide initiative aimed at identifying the most appropriate agency to provide support to our communities. The police are not always the right agency to respond to calls from the public, and RCRP will provide a framework for those calls to be directed to providers who are better placed to help.

In Greater Manchester, RCRP will apply to G15 jobs which cover concern for welfare, patients walking out or going AWOL from healthcare establishments, and medical support.

Missing persons are no longer part of RCRP and now fall under Operation Addition.

Please be aware that no changes should be made to the way we work before Right Care, Right Person is live. Whom does this affect?

Decisions around RCRP will be made predominantly within FCCO and by call handlers using a rigorous assessment

tool. District officers and staff are not required or responsible for making RCRP-related decisions; and district teams will not need to refer to RCRP at any point during their shift. If you have a query about a job which you believe should fall under RCRP, please speak to your line manager.

RCRP and the law

Under common law the police do not generally owe a duty of care to protect individuals from harm – whether this is caused by themselves or others.

The Human Rights Act 1998 does include provisions under which the police are responsible for taking reasonable measures to protect individuals from harm caused by others or by themselves:

• when there is a real and immediate risk to the life of a specific and identifiable person or group of persons (Article 2); or

• when there is a real and immediate risk of that person being subject to serious harm or other inhumane treatment

(Article 3).

Under GMP’s RCRP processes, we will no longer respond to category 1 medical matters; these will be passed to the North West Ambulance Service as a matter of course.

Training

Before RCRP goes live on 30 September, all officers and staff in training and public-facing roles must complete a 15-minute training package via College Learn, which can be found at https://www.learn.college.pnn.police. uk/CL/Content/Summary/47978.

If there are any issues or queries you would like to raise, please email RCRP_Training@gmp.police.uk.

Resources and support

You can find news, updates and resources for all aspects of Right Care, Right Person on our dedicated intranet hub by scanning the QR code below.

If you have a question about Right Care, Right Person, you can email the project team at RCRP@gmp.police.uk.

Growing Bee in the Loop across Bolton

Bee in the Loop launched in March 2023 and our subscription numbers have grown substantially since then, thanks to the messages that have already been sent out by our workforce.

So far, across Greater Manchester 24,551 members have signed up to receive targeted messaging about the issues that matter the most to them in their communities, which are sent directly to them via email.

As of the beginning of September, Bolton had 3,729 subscribers across the district, and these can be broken down to:

• Bolton Central – 248

• Bolton North – 2,391

• Bolton South – 1,090

Over the past three months, across Bolton there’s been a steady stream of communities signing up to the platform with 374 new users in June, 233 in July and 203 in August respectively.

The top users across Bolton this year for registrations are:

• PCSO Mervyn Fox

• PCSO Daniel Worthington

• PCSO Emma Goddard

• PCSO Holly Aimson

• PCSO Alan Reilly

Below you will see a graph which shows numbers of Bee in the Loop subscribers spread across Greater Manchester. If you have any questions regarding access to Bee in the Loop,

please get in touch with Rash Siddiquee rashed.siddiquee@gmp.police.uk. For support with content or requests for posters for communities, please get in touch with Jess Allen-Millbank jessica. allen-millbank@gmp.police.uk and Holly Pritchard holly.pritchard@gmp.police.uk.

Praise from the community across Bolton

‘Thank you for all the hard work’

These were the words a member of the public used to recognise the efforts of NBO Lydia Manboard (02615), when he saw her attending an incident recently in Bolton.

He explained: “She attended to a man who had been assaulted and appeared to have serious injuries and was bleeding heavily.

“She attended to him immediately and used first aid equipment from her car until paramedics arrived.

“I do not think that the police are recognised for the non-crime things they deal with.

“Well done to that officer and thank you for all the hard work in these uncertain times. Also well done for your professionalism and quick reactions! You did your profession proud.”

Retired GMP officer impressed by his ‘professional and committed’ police family

A ‘retired 30-year GMP veteran’

wrote in recently to thank NBO Jenna Sharples (03402) and ‘the lady in comms’ (no details provided) for their assistance.

He explained: “My wife and I are registered foster carers and currently have three children in placement with us. Earlier this month the children went out to play at the local children’s playground. They came back home shortly after going out following an incident involving travellers, which included them being racially abused.

“I rang the police to report it and the lady in comms was absolutely first class, taking a careful initial account from the children. She submitted three crime reports and was also cognisant of the wellbeing/ safeguarding needs of the traveller children too. PC Sharples contacted me after that and took a further account, quickly identified the offenders and a male adult was arrested. I was kept updated at all

times.

“As a retired 30-year GMP veteran myself, I was very impressed by how professional and committed my successive police family were and would like to formally recognise their outstanding performance and service delivery, and respectfully request this is acknowledged with at the very least a commendation.

“Well done PC Sharples and the lady in comms who took my initial call, I am really proud of you and what you do.”

Meet the Press Office: your communications team

The Corporate Communications branch is the bridge between the force, it’s employees and the public.

The branch deals with all internal and external communication with employees and the media. Our main goal is to support operational policing and to enhance public confidence. The branch is located on the ground floor at Greater Manchester Police Force Headquarters (GMPFHQ).

In today’s fast-paced world, effective communication is essential for public safety.

Their mission is to keep the public informed, safe, and engaged while also supporting our officers and staff. The press office provides proactive and reactive communications and media support to officers and staff of all ranks.

The team is made up of a media manager, two team leaders, a number of media officers, two social media support officers and a public relations and communications apprentice.

The press office takes on a variety of initiatives to increase public safety and enhance communication. For example, we warn and inform the public in response to incidents and emergencies.

The team also produce multimedia content to help with reduction and prevention of crime, harm and anti-social behaviour, while also publicising delivery of good work to build public trust and confidence.

In addition, they provide training and support to officers of all ranks, helping them navigate media interactions.

Finally, they facilitate media opportunities proactively and reactively across incidents and portfolio areas, as well as requests for filming and documentaries, ensuring that all enquires are managed through the press office.

Following the tensions throughout the UK, they focused on ensuring that communities within Greater Manchester felt safe and supported by:

• Providing messaging to build community reassurance and confidence in policing

• Showing what patrol officers were doing, patrols they were carrying out.

• Promoting the sentencing and charges people involved in the riots.

The media office office hours are Monday to Friday from 6:30am to 7pm and on weekends from 8am to 4pm. For any enquiries, please contact the team at ext: 62230 during weekday office hours or via email at press.office@gmp.police.uk.

Out of hours contact can be made with the on-call press officer via the force duty officer.

This series within district Brief will continue to highlight each of the teams within the corporate communications branch with a bit about what they do and what they are currently working on.

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