GMP delivers mutual aid in London
A full Police Support Unit (PSU) of GMP Level 2 public order-trained officers, led by Insp Kam Hare as the PSU Commander, assisted the Metropolitan Police with policing protests and providing security at the Iranian Embassy on 16 February 2024.
It was a long, challenging day for all the officers involved in supplying mutual aid from other forces.
GMP officers interacted with hundreds of members of the community in London; the operation was a success and the GMP contingent was complimented by Met Police Commander Kyle Gordon.
Cmdr Gordon issued the following message to everyone who took part: “As Gold Commander for the Met Police
operation, I just wanted to drop you all a short personal note of thanks for all the hard work and professionalism today during what was a demanding event, with real potential to further polarise our communities had it not passed off successfully as it did.
“I know this duty required sacrifice of time away from home and family, as well as long hours ground-assigned without the usual opportunity for refs and breaks.
“Many of you will have been working away from your usual surroundings, and for over 350 of you, you were also away from your own force area supporting us in London through mutual aid.
“For a number of you, this also meant dealing with offences in difficult
circumstances, unfortunately resulting in a number of you being assaulted when trying to carry out arrests. All of this is difficult enough, but of course you are doing this at a time when policing has never been under more scrutiny, or held more accountable through protracted and difficult oversight processes that can take a toll on you and your families.
“Yet despite all of this, when I see you out and about, you continue to serve the public with good humour and a smile.
“For all of this I want to just say thank you – we could not deliver policing operations like this without your help. It is appreciated more than you might know.”
Driving employee satisfaction
In today’s fast-paced world, workplace benefits play a crucial role in attracting and retaining great employees.
An exciting addition to GMP’s employee benefits is the car lease salary sacrifice scheme: an initiative designed to revolutionise the way employees experience the daily commute and beyond.
By leveraging salary sacrifice, employees can access a brand new electric or hybrid vehicle, while enjoying cost savings in comparison to traditional car leasing or financing options. They can choose a car which suits their preferences and lifestyle, while contributing to a greener and more sustainable future.
Head of Strategic Policy and People Relations Sarah Prior commented: “The scheme has been a huge success since its launch in November 2023, with 100 people signing up to take advantage of the fantastic deals Fleet Solutions has to offer.
“Both officers and staff can enjoy savings on income tax and National Insurance contributions through the salary sacrifice arrangement. Fleet Solutions offers competitive deals and discounts on its inclusive packages, providing an economical way for employees to drive high quality, low-emission cars”.
Detective Constable Lola Giwa, one of the first officers to receive her car, said: “It was a really simple process – there weren’t any lengthy forms or credit checks to complete, which I found amazing.
“It is a great initiative for GMP staff, especially those struggling to obtain credit due to adverse credit history. I can also change my car for the latest model every three years without any penalty.
“The most fascinating thing is that the car payment will be directly deducted from my salary, meaning I do not have to worry about missing payments, and it also helps to reduce tax!”
Another colleague who received a vehicle through the scheme is Custody Detention Officer Darren Waite, who said: “My experience with the Fleet Solutions salary sacrifice scheme has been excellent. I was sceptical at first, having not done anything like this before, but from signing up to the website to receiving my vehicle the process has been so simple and extremely fast.
“From the point of ordering a new car to having it delivered
only took four weeks. The price is fantastic and I cannot tell you how many people I have recommended the scheme to already.
“The customer service has been excellent and I have been kept up to date at every point during the order process. The car is amazing. I didn’t think I would be driving an electric vehicle for many years and the scheme has given me the chance to do this.
“I usually buy my cars outright and have never leased before, so this was a game-changer for me. After having such a positive experience, I don’t see going back to buying a car outright now and will use the scheme as long as it is available.”
If you would like to be one of the next people taking delivery of a brand new car via the scheme visit www.nhsfleetsolutions. co.uk where you can sign up for an account using the relevant code and get a quote in just a few minutes.
Codes:
Police officers: VPD P03
Police staff: VPD P02
GMP recruitment spot hits national TV
A video advertisement recruiting for GMP’s Special constabulary is now showing on Sky.
The 30-second spot, which launched on 19 February, was created by Geoff Lingard of the Creative and Media Imaging (CMI) team, drawing on material from a wider ongoing recruitment campaign. It is expected to reach nearly 150,000 viewers.
The advert was suggested by Ch Supt Chris Hill as part of a broader campaign to boost GMP’s Special officer numbers. One concern was that, as the Special constabulary has historically been seen as a route into more traditional policing, a relatively high proportion of applicants would approach joining the Specials as a temporary ‘stepping stone’.
The team behind the campaign decided to address this by aiming its messaging in particular towards a more diverse audience, including older people who are already well established in their current career and want to give back to the community.
With the help of Ch Supt Hill and SCI Phil Hayes, Sedgley Park’s lead training coordinator for special officers, Geoff and the CMI team engaged with Specials to get footage of them at work.
Special officers were filmed in Ashton, Bolton and Bury performing a wide range of tasks, including using a speed camera, patrolling local neighbourhoods, setting up a crime scene and engaging with the night-time economy initiative Operation Custodian.
“We witnessed first-hand the expectations placed on Specials, including the need to deal with conflict,” Geoff explained. “We wanted to make sure we got different and varied footage of the diverse work Specials do, and we’re very grateful to the officers who volunteered to take part.”
Combining this new material with existing video footage, the team produced a minute-long video which was used throughout 2023 in various campaigns, events and the Specials recruitment roadshow.
Following the success of their video, the team was asked to condense the content into around 30 seconds for an external advertisement.
A voiceover was provided by Sgt David Lawrenson, who has previously provided voice work for GMP’s video and radio spots.
Geoff commented: “We have to appreciate that people’s time
is precious now and it takes a very special person to volunteer their time in this way, doing a full day’s work and then putting on the uniform to go back out on a job – putting a uniform on as a regular cop is a difficult enough task, and they get paid for it
“There wasn’t always a great deal of respect for the Special constabulary within the police, but that attitude has evolved and they are now very much appreciated as a resource. Special officers are fully trained, issued with full kit, and have the same powers of arrest as conventional officers.”
In December 2023 alone, GMP Specials volunteered over 4,200 hours to policing duties, assisting in the arrests of 195 suspects, carrying out 314 community engagement events, attending 518 emergency 999 calls and stopping 504 vehicles for traffic offences.
The force is still looking to recruit more Special officers.
Anyone who would like to volunteer as a Special can email cip-recruitment@gmp.police.uk
Volunteer vacancies are advertised in the Careers section of GMP’s website, or interested candidates can discover more about the role by visiting the force’s upcoming recruitment events on the following dates:
• Monday 25 March: Royton and Crompton Academy, Oldham
• Monday 29 April: The Co-op Academy, Plant Hill Road, Higher Blackley, City of Manchester
Book your place for Chief Constable’s Roadshow
This year marks GMP’s 50th anniversary, so there is no better time to reflect on where we are as an organisation and where we want to be.
Our goal is to be the best performing police force in the country, and although there is a lot of work that needs to be done to achieve that ambition, we are undoubtedly on the right path.
Our recent police effectiveness, efficiency and legitimacy (PEEL) report cemented our position as the most improved force in the country for the second year running, and Chief Constable Stephen Watson would like to thank all officers, staff members, volunteers and apprentices in person for their hard work and dedication that is fuelling GMP’s resurgence and to let them know our plans for the future.
The upcoming Chief Constable’s Roadshow offers the perfect opportunity to do so.
All members of the force are urged to attend one of the events taking place between the Tuesdays of 30 April and 2 June 2024 to celebrate GMP’s achievements over the past year and to discuss our blueprint for further progress over the next 12 months and beyond.
Staying on track to be the UK’s best force
CC Watson said: “The rate of improvement seen at GMP since the force was put into special measures in December 2020 is unparalleled in the history of UK policing.
“The goal now is to continue the momentum.
“The annual roadshow provides a platform for officers, staff members, volunteers and apprentices to come together, take stock of where have been and the improvements we have made and identify the remaining challenges that lie ahead and how we will navigate our way through them.
“It also provides the opportunity for you to feed back to the Chief Officer Team directly.”
Eight roadshow sessions to choose from
We have arranged eight sessions across four dates and three venues to provide the opportunity for all members of the force to attend.
The options are:
• Tuesday 30 April: AJ Bell Stadium, Salford
• Friday 3 May: Midland Hotel, Manchester
• Thursday 9 May: Midland Hotel, Manchester
• Tuesday 14 May: Bolton Stadium Hotel, Bolton
Morning (10am to 12 noon) and afternoon (1:30pm to 3:30pm) sessions will be held on all four event days. Please note that the morning slot on Friday 3 May is now full.
To book your place, visit https://forms.office.com/e/gtLv3hfddy and fill in the simple form, detailing your name, collar number, the branch/district you work for and your chosen session by the deadline of Monday 22 April.
Pre-event feedback to inform roadshow agenda
In the lead up to the roadshow, we want to hear how you have contributed to GMP’s continued evolution over the past year. We want to know:
• What are you most proud of achieving this year and why?
• What do you think we still need to do?
Please answer the questions in full via https://forms.office. com/e/5P014u6YYB.
CC Watson said: “The quick survey will inform the roadshow agenda and enable us to address any issues that you raise. I look forward to seeing you all during the roadshow.”
Operation Protector pins raise over £800 for charity
Pins sold to commemorate GMP’s 2023 Operation Protector, policing the Conservative party conference at Manchester Central, have raised £823.63 for The Christie Charity. Investigative assistant Michael Almond, who served as a logistics officer during Op Protector and oversaw the development and distribution of the commemorative pins, commented: “The
policing operation was a great success from start to finish. After months of planning it was fantastic to see GMP and partners come together to deliver the most successful OP Protector yet.
“I would also like to thank my colleagues across the force who acted as SPOCS to ensure that everyone who wanted to would be able to purchase a pin badge. I was blown away by everyone’s generosity – sadly a lot of people will know someone who has been affected by cancer, so it’s fantastic that The Christie Charity will benefit from the sale of the pin badges.
“I managed to present a pin badge to Prime Minister Rishi Sunak, who took the time to talk to me and my colleagues about the charity and thank us for our work over the past few months.”
Op Protector ran from Sunday 1 October to Wednesday 4 October 2023, the full length of the conference, during
which more than 10,000 delegates and visitors descended on the city.
The multi-agency security operation, one of the largest of its kind in the UK, allowed the event to go ahead without incident.
Operation Protector takes place every other year, as the Conservative conference alternates between Manchester and Birmingham. The pins are sold for each iteration of the operation, with the proceeds donated to The Christie.
Engagement and Improvement Panel
Last month saw the launch of our forcewide Engagement and Improvement Panel, made up of representatives from every branch and district who will ensure your needs, concerns and issues are streamlined and met.
The primary function of this panel is to convene quarterly and engage in discussion on the overarching themes initially identified in the GMP Staff Survey.
The first wave of engagement saw us focus on individual elements of the Staff Survey results.
Each branch and district highlighted different areas of concern, and therefore a set of tailored questions were created based on where each district and branch scored the highest.
These questions were created to enable your panel representative and the Staff Engagement Team to gain a further in-depth understanding of why your district or branch flagged specific areas as a key concern.
What next?
With the feedback form now closed, the next stage will involve your dedicated SPOCs offering a drop-in session or focus group. These are completely
optional to attend and are just an additional way to enable you to share your feedback. The results of the drop-in or focus group will be fed back anonymously to the Staff Engagement team. Please speak to your SPOC to find out when your session will be taking place.
While these sessions are taking place, the Staff Engagement team will have gathered all your responses, separated them into ‘quick wins’ and longer-term issues, and shared them with your SLT. Throughout this process the responses remain anonymous, with any potential identifiable elements removed from the summary.
What’s the difference between quick wins and longer-term issues?
Quick wins refer to the everyday gripes and concerns that can be swiftly addressed to enhance the overall work experience, whilst the longer-term issues are being assessed for future planning and long-term solutions. Most feedback can be characterised under one of these themes.
What now?
With all the feedback now gathered and shared with your SLT, the Staff
Engagement Team will be informing you over the next couple of weeks of upcoming changes, actions taken and any further explanations following your input. Please look out for an email from staffengagement@gmp.police.uk.
The next wave of questions will launch later on in the year; these will draw on the second issue raised by your district or branch and will once again feature tailored questions based on how your team scored in the 2023 GMP Staff Survey.
Scan the QR to complete the feedback form.
Branch and District Awards 2024
Entries are now open for GMP’s 2024 branch and district awards.
Every year each of the districts and branches which make up GMP hold their own recognition events, with the winners put forward for the Chief Constable’s annual awards.
The awards, which are open to all members of the GMP family, provide an opportunity to recognise and celebrate outstanding effort and achievements on the part of officers, staff members, volunteers and apprentices.
This year’s award categories are:
• Police officer of the year: someone we can hold up as an example of the best that Manchester policing has to offer
• Special officer of the year: someone who goes above and beyond what is expected of them to serve the force and their community
• Student officer of the year: the future of the force
• Police staff member of the year: someone who consistently produces excellent work, helps others and contributes to the smooth running of the force
• Apprentice of the year: an asset to their team – someone who is industrious, professional and willing to learn
• Volunteer of the year: someone whose unpaid work benefits the force, the wider community or both
• PCSO of the year: someone passionate and dedicated, who
puts their knowledge of their neighbourhoods or communities to use in their day-to-day policing
• Team of the year: the team can be any size and could comprise staff, officers or a combination of the two – what’s important is their innovative and collaborative approach
• Problem-solving: entries should have identified a significant issue affecting some aspect of GMP and devised a novel means of addressing it
• Innovation: applying new or unconventional approaches and making maximum use of the resources and technology available
• Reactive criminal investigation of the year: launched following a report that a crime has taken place
• Proactive criminal investigation of the year: intelligence-led and often wide-ranging
• Unsung hero: the behind-the-scenes stars of GMP who make our lives better in a multitude of small ways
• Bravery: celebrating outstanding bravery, from performing lifesaving first aid to putting themselves at risk to protect others
If you’d like to nominate a colleague or team for an award, you can complete the form at https://forms.office.com/e/ GpXxxKRFUM or visit the 2024 Awards hub on the GMP intranet.
Firearms Training Unit terrorist incident exercises
Training exercises at airport and Bolton University
2023 saw GMP’s Firearms Training Unit (FTU) successfully conduct a series of large-scale training exercises assessing the response to a marauding terrorist attack (MTA).
Over the summer, GMP collaborated with Bolton University and the tri-services training departments from the police, fire and ambulance services on an exercise evaluating responses to a potential MTA-type attack, taking into account Joint Terrorism Analysis Centre (JTAC) guidance regarding attack methodologies.
The event, developed with PS David Robinson and PC Waterworth and directed by Firearms Training Manager Ch Insp Liam Wareing, was designed and executed by a specialised team led by PS Nick Joynt. The scenario transitioned from a simple disturbance to a complex situation, declaring a major incident and escalating to ‘Op Plato’ for a full firearms response.
The primary goal was to test and develop elements ensuring GMP’s optimal response and addressing recommendations from the public inquiry into the 2017 Manchester Arena bombing. These exercises aimed to foster learning across services and enhance joint capabilities.
The Op Plato Tasking and Development Group, chaired by Supt JP Ruffle alongside senior tri-services representatives, is actively addressing the highlighted learning points supported by Insp Warren Noblett and PS Christian Carr from the Firearms Command Training team.
The training highlighted the Joint Emergency Services Interoperability Principles (JESIP), which emphasise the need for clear, robust communication and effective coordination between organisations, to ensure a synchronised response. Close collaboration with Greater Manchester Fire and Rescue Service (GMFRS) and North West Ambulance Service (NWAS) was integral.
Around 80 students served as role actors for each event alongside police volunteers, cadets and Specials; the university’s Special Effects department simulated realistic injuries.
The event was observed by university lecturers and Northwest Ambulance Service (NWAS) instructors, who watched the Armed Response Vehicle (ARV) officers’ use of enhanced first aid skills to provide trauma care while dealing with suspects.
Michelle Powell, the university’s Head of School for Clinical and Biomedical Sciences, commented: “This has been such a valuable exercise for all involved.”
Over 900 participants, including observers, role actors, first and specialist responders, commanders and training staff, engaged in the exercises, establishing a solid foundation for ongoing development. Plans are underway for the next round
of exercises later this year.
Shaun Walton of GMFRS said: “Congratulations on such a well-planned and delivered exercise. I have had excellent feedback from some of our senior officers saying from a multiagency perspective it was the best MTA exercise they have attended, in terms of responder challenges, dynamics and tasks that responders constantly had to manage.”
DCC Terry Woods described the event as “A well planned exercise – the best I’ve seen delivered by a firearms training team.”
Later in 2023, the FTU staged five large-scale exercises at Manchester Airport to test the ARV response to an MTA involving the use of a chemical, biological, radiological, or nuclear (CRBN) agent. The scenario was designed by a delivery team led by Sgt Chris Bullock and PC Steve Bennett.
A senior leader at Manchester Airport Group (MAG) said: “The night-time exercises provided the opportunity for armed officers from across GMP to work with unarmed colleagues based at the airport, to respond to an MTA.
“I was very impressed with the officers’ professionalism; it was good to see the armed officers in action.”
One key requirement of the exercise was to test the officers on providing trauma care. GMP’s lead first aid and trauma training provider, ATACC Group, supplied instructors each week to best replicate the varying levels of injuries likely seen during such an event.
The ATACC team supplied makeup and prosthetic injuries for role actors, including Bolton University students, Special Constables and members of MAG. Some exercises used more than 100 role actors, managed by the Airport Events Planning Unit.
The scenario began with a reported road traffic collision, later identified as a vehicle attack. It continued with four active shooters moving through Terminal 1 and culminated with a CBRN attack. ARV officers from Manchester Airport provided the initial response, with further support arriving from the Tactical Firearms Unit.
ATACC instructors and subject matter experts from the CBRN training unit gave feedback on the teams’ responses.
Ch Insp Gayle Brister commented: “The MTA exercise has been the first important step in the development of our testing of a planned response at the airport. Early 2024 will see further arranged training for armed and unarmed responders to test the tactical command functions of the ground response plan, testing the operational firearms commanders’ actions to secure a containment of an aircraft and wider objectives.”
Both exercise events provided all officers taking part with valuable learning and the opportunity to consolidate existingskills.
Unit in large-scale exercises
University test MTA response
The Tactical Firearms unit will be recruiting later this year – if you are interested in becoming a firearms officer or would like to know more about what the role entails, please contact Deputy Firearms Training Manager Sgt Gary Homa (Gary.Homa@gmp.police. uk). The department values and is committed to promoting a diverse workforce and encourages applications from officers from underrepresented groups.
GMP hits 50
This year we will be celebrating the 50th anniversary of Greater Manchester Police, which officially came into being as a force on 1 April 1974.
Over the course of our anniversary year, we will be looking back on the last 50 years and preparing for the next 50 with an array of articles, events, photos and videos celebrating the origins, evolution and potential of GMP.
How has GMP changed since you joined the force? How do you think policing will change in the next few decades? Do you have any interesting, funny, weird or touching memories of working with GMP you’d like to share?
You can contribute your own memories of GMP directly to staff. engagement@gmp.police.uk.
Ethical Policing Principles
The Code of Ethics sits at the heart of everything we do. It sets out how we work together in policing and with the public to keep people safe.
Ethical policing principles are a series of guiding statements that should be used to help people in policing do the right things, in the right way, for the right reasons.
A podium finish for GMP’s equestrian team
GMP’s equestrian team finished in third place at its most recent outing at Croft Top Equestrian Centre in Haslingden.
The dressage team, which consisted of four riders, competed against six other teams, riding in front of two judges who assessed both their riding ability and the capability of their horses. The team had to complete two dressage tests during the day.
Ch Supt Estelle Mathieson, who chairs the equestrian team, said: “We started the equestrian team a couple of years ago when we realised other forces were out there competing and representing their own force.
“There is a large equestrian community within GMP, and we wanted to bring everyone together so we could pull a team together. In the last couple of months, we have managed to successfully turn out both a show jumping and dressage team.
“This podium finish is a real high point for us and has encouraged more members to join. The team spirit is clear to see – it’s so much more fun competing as a team compared to being an individual.”
Our four riders achieved some brilliant scores and their combined totals saw them placed in third position. This is the first time a team from GMP has gained a podium finish at an equestrian event.
For those who are not familiar with dressage, scores are recorded as percentages: the higher the score, the better, and the team with the highest overall score wins.
GMP’s team scores were as follows:
Test 1
Cara Bancroft on Indiana Boy – 66.72%
Jade Stott on Smooth Apache Warrior – 68.96%
Rebecca Atkinson on Moonlight Vision – 73.79%
Katie Gilroy on Fortane Village Snow – 66.20%
Total – 275.67%
Test 2
Cara Bancroft on Indiana Boy – 60.96%
Jade Stott on Smooth Apache Warrior – 68.07%
Rebecca Atkinson on Moonlight Vision – 70.38%
Katie Gilroy on Fortane Village Snow – 62.69%
Total – 262.10%
PC Cara Bancroft was part of the team and explains how she felt to be there: “It was awesome representing GMP Equestrian team and even better that we managed to achieve a podium placing. I got my first ever sash!”
The future is looking bright for the force’s equestrian team and the committee has high hopes for 2024. “We have a British dressage team representing us for the rest of the season and we are hoping to make some big finals,” explains Insp Bree Lanyon.
“We’re also exploring the possibility of competing at the UK Armed Forces Equestrian Association, which is a national competition taking place in October. There are lots of other events planned throughout the year, and both riders and nonriders are welcome. We can always use a spare pair of hands, so if you fancy a day out to watch the team, then let us know.”
Neurodiversity Celebration Week – 18th to 24th March 2024
What is Neurodiversity Celebration Week?
Neurodiversity Celebration Week is a worldwide initiative which challenges stereotypes and misconceptions about neurological differences.
GMP is hosting its own local online event via Teams on Tuesday 19 March 2024 from 10am, which will include:
• Guest speakers
• Information on policies, procedures and reasonable adjustments
• Lived experiences
• Awareness
Updates on the event will be published on the Latest News section of the intranet – please look out for this!
If you are struggling, there is always someone to talk to:
• Peer support in GMP – contact the wellbeing volunteer coordinators to be put in contact with an individual who has lived experience of the situation you are currently going through.
• Health Assured – you can call their free, confidential helpline 24/7/365 on 0800 028 0199
• Samaritans – a listening ear is always available on 123 116
Equine of duty
GMP’s Tactical Mounted Unit (TMU) has welcomed its newest – and largest – addition, who goes by the name of Trooper.
Before joining the force, the 10-year-old Shire horse was known as Joey. However, in keeping with TMU tradition, he has now been renamed Trooper, after a character from a Charles Dickens novel.
Trooper is a ‘gentle giant’ at 18.2 hands (184.9cm). He is both the biggest horse GMP has ever had and the largest police horse currently working in the UK.
Due to his size, the TMU had to make adjustments for Trooper, including his ‘penthouse’ stable, horse box, bridle and saddle being made bigger than the other horses.
Trooper has been with the TMU for almost six weeks – this is a fraction of the time required for equine trainers Alistair Hunstone and Kay Livesey to get him fully operational with GMP.
“It can take anywhere from six months to two years for a horse to become a fully operational police horse,” Alistair said.
During the training process, Trooper will be trained at Hough End Police Station in the indoor arena and out on patrol. He will start off in quieter areas around Greater Manchester, before working his way up to busier ones.
Alistair commented: “It’s now a matter of getting him out more on the roads, to football grounds, meeting crowds of people and assessing how he responds to us.”
Once Trooper is fully operational, he will have several duties in the TMU, including high visibility patrols, assisting with managing public order, helping officers with intelligence gathering and taking part in community events such as school visits. His elevated height will give his rider an advantage when working in crowded areas.
Police Staff Week of Celebration and Recognition
This year’s National Police Staff Week of Celebration and Recognition, showcasing the essential work of police staff, takes place from 4 to 10 March 2024.
The week of celebration aims both to acknowledge the pivotal contribution made to policing by police staff and to increase the understanding of their work.
Police staff play a critical part in driving the work of GMP, with staff roles – ranging from IT and HR, to forensics and scientific support, to legal and communications services – making up more than a third of the police workforce.
Over the past few months, you told us about nearly 200 GMP staff members you wanted to celebrate, and we’ll be highlighting and recognising them on the intranet throughout the week of celebration. As a preview, here are some of the many and varied reasons for celebration you shared with us:
“There is not a patch of the town
centre that he hasn’t stepped foot on.”
“She is incredibly honest, funny and hard-working.”
“She leads by example, demonstrating integrity, empathy, and professionalism in all her interactions.”
“It is impossible to adequately emphasise just how much he does, and it is impossible to understate his impact on the division as a whole. His work, selflessness and unerring dedication have literally saved lives.”
“He is highly reliable and is committed to providing a gold standard service for GMP.”
“She has refined the administration of the system, built up a massive amount of knowledge about the procedure and trained all of us in the use of the system, showing a great deal of patience as she does it.”
“Her work with victims is second to none – she has an unbelievable capacity for empathy.”
“Family members still ring her for guidance even though their loss was some time ago.”
“He has provided additional safeguarding to victims of fraud in the area.”
“His ability to remain calm under pressure and find innovative solutions to challenges sets him apart as a remarkable asset to our team.”
“She’s an excellent people manager, always thinking of her team’s wellbeing.”
“She engages very well with children in the community who find her relatable
and approachable.”
“He also makes the finest cup of coffee outside of Naples!”
“She is very good at noticing any last minute files that are about to go beyond their time limits – she has saved numerous cases being lost due to delays.”
“He is proactive in the office and has come up with several ideas that have made us more efficient.”
“She has taken the time to know us all as individuals and we would be lost without her as a team leader.”
“She has an encyclopaedic knowledge around urban street gangs and has formed strong links with partners in the community to tackle exploitation at an early stage, delivering training to partner agencies, organisations and police teams.”
“He deserves a whole lot of celebration – when the time comes for him to retire, policing will have lost a massive asset and a lovely, kind and caring man.”
“She has been instrumental in driving forward the partnership response focusing on safeguarding victims, building intelligence about offenders, raising awareness in locations and collaborating on enforcement tactics. She is now progressing this work across Greater Manchester, looking to influence strategic change across the organisation.”
Thank you to all our staff members for all your continuing hard work.