On-demand Distance Business English Training that combines eLearning & Live Trainers
OUR VISION : Making your company more EFFICIENT & PROFITABLE when doing business globally
SUCCESS STORIES
“goFLUENT is effective, efficient, innovative, but most of all, is a very good partner for us. ” Carla Costa,
Global Learning and Development, Europe and South America – Eli Lilly
“goFLUENT really is a perfect program. In my 20-year career I have never seen something so nice, so exciting, and so powerful.” Aline Estevant,
Vice President of Human Resources, O-I Europe
Business Impacts of English Communication Ability to communicate in English increases trade by (Fidrmuc- Austrian Central Bank/Comenius University-2010)
Focusing on employee communication delivers a
70%
47%
higher shareholder value (Towers Watson Study 2009/2010)
of employees in the 1,000 largest global companies are non-native English speakers (World Investment Report 2009 -United Nations)
25%
BENEFITS OF A GLOBAL PARTNER Global Reach
On-demand
Blended Learning
Local & Multilingual Support
Business English
Fully Integrated
BENEFITS OF A GLOBAL PARTNER One Vendor Worldwide
HR Portal
Distance Training ROI
Global ROI Monitoring
Proven Methodology
Measurable Learner Progress
Business Impacts of English Communication Individualization
Learners are now expecting knowledge to be available 24/7 when & where they need it. - Kirsten Winkler
Flexibility Mobility Efficiency Emotionally Intelligent
ABOUT goFLUENT
CORPORATE FACTS
BUSINESS ENGLISH
GLOBAL STRONG ETHICS
5,000 CORPORATE CLIENTS
AWARD WINNING
goFLUENT’s WORLDWIDE LOCATIONS
OFFICES REGIONAL HEADQUARTERS
Tech & Security
Harvard business review
Content Partners
STRONG GLOBAL NETWORK
Asia 40
Language Providers
12 Countries
Europe
Americas
AWARDS & RECOGNITION
2010 Best Training Innovation
ASTD Excellence in Practice Award
goFLUENT’s CEO was named in the 2011 annual list of eLEARNING’S TOP TEN eLearning movers and shakers worldwide
OUR METHOD
THE AUTHORS Dr. Charles Browne, goFLUENT Senior Academic Advisor Dr. Charles Browne is a Professor of Applied Linguistics and head of the English teacher training program at Meiji Gakuin University in Japan, and a well-respected and widely-published expert on English education in Asia with over 25 years experience. He is a specialist in CALL (Computer Assisted Language Learning) and Second Language Vocabulary Acquisition and has helped guide the development of many language learning applications for mobile devices and PCs.
Anya Leonardia, goFLUENT Director of Learning & Resources
Anya Leonardia is an educational psychologist specializing in the interplay of cognitive and affective learning. Her research has included studies on the failure to learn, motivation in adult learning, and teacher responses to difficulties in the learning process. She is a former university instructor of Educational Psychology and has worked in the field of education and instructional materials development for over ten years.
THE goFLUENT METHOD The goFLUENT Method is anchored on the following important concepts related to language training: LANGUAGE INPUT (extensive, intensive, and analyzed) LANGUAGE OUTPUT (extensive, intensive, and analyzed) VOCABULARY ANDRAGOGY and EMOTIONAL INTELLIGENCE in learning SOCIAL LEARNING
THE goFLUENT METHOD
ENGLISH AS A BUSINESS COMMUNICATION TOOL
A GLOBAL, INTEGRATED & CUSTOMIZED SOLUTION C O R P O R AT E L E A R N I N G P O RTA L eLEARNING ASSESSMENT
1 TO 1 TELEPHONE COACHING
WRITING PRACTICE
CUSTOMIZATION
A TRUSTED PARTNER
PROVEN SUCCESS PER INDUSTRY FOOD & BEVERAGE
Danone Cadbury Coca-Cola HJ Heinz
Kraft Food Mc Donald’s Starbucks
ENERGY
Areva Chevron EDF E.ON
BANKING/INSURANCE
Allianz AXA Banco Santander BNP Paribas
Chartis Generali HSBC Unicredit
TECHNOLOGY
Exxon Mobil Gazprom Saipem/ENI TNK BP
Deutsche Telekom Hewlett Packard Lexmark
Orange Pitney Bowes Quest SAP Salesforce
AUTO
Johnson Controls Michelin
Siemens Valeo Volkswagen
HEALTHCARE/PHARMA
Abbott GSK Johnson & Johnson
Lilly Merck Pfizer Sanofi
AERONAUTICS
EADS Lufthansa
Safran Thales
BUSINESS CASE: O-I (Owens Illinois) KEY FIGURES Founded in 1903
24,000+ employees
World’s leading glass container company
81 plants in 21 countries
Headquarters in Perrysburg Ohio, USA
49,000+ customers in 86 countries
US$ 6.6 billion (2010) 322 of the Fortune 500 companies (2010)
1,900+ worldwide products
BUSINESS CASE: O-I (Owens Illinois) CHALLENGE Increase productivity and efficiency internally and with clients by training O-I’s employees around the world in written and oral English.
SOLUTION A blend of goFLUENT's interactive eLEARNING, Writing Practice and comprehensive Telephone Lessons.
RESULTS • 1.000+ Learners • 10 Countries
• 99% Satisfaction • Average monthly learning time: 7 hours
BUSINESS CASE: O-I (Owens Illinois)
BUSINESS CASE: LILLY (Pharmaceuticals) KEY FIGURES 10th largest pharmaceutical company in the world HQ in Indianapolis, Indiana, USA US $23.076 billion (in 2010) Ranked 115 of the Fortune 500 (2011) 38,000+ employees worldwide
Corporate presence in 45 countries Products sold in 170 countries Founded in 1876 Products Marketed in 143 Countries
BUSINESS CASE: LILLY (Pharmaceuticals) CHALLENGE Eli Lilly needed one single provider whose training could be implemented in several countries, while ensuring measurable ROI.
SOLUTION Enrolled employees have access to their choice of goFLUENT's services eLearning, Writing Practice, and comprehensive Telephone Lessons.
RESULTS • 700+ Learners
• 97% satisfaction
• 20 Countries
OTHER CASE STUDIES
I TA LY 162,000 employees, with 10,200 branches in 22 countries. goFLUENT’s services are available to employees in the 22 countries where Unicredit operates.
3,000+ employees are enrolled in goFLUENT’s English training
SWITZERLAND Lexmark International, Inc. made $4 billion in revenue in 2010. Its products are sold in more than 170 countries. goFLUENT’s services are used by employees in more than 15 countries, thanks to the goFLUENT method which combines a global contract with a local reach.
200+ employees are enrolled in goFLUENT’s English training in more than 15 countries.
OTHER CASE STUDIES
FRANCE
RUSSIA
Sanofi-Aventis is a diversified global healthcare leader with 100,000 employees in more than 100 countries.
THK-BP is the third largest oil company in Russia and is among the top 10 private oil companies in the world by production volume
goFLUENT offers flexibility to their busy employees.
goFLUENT’s training is available to learners all over Russia. Even on remote oil facilities.
3,000 + Sanofi-Aventis employees have been enrolled in goFLUENT‘s English Training over the past 3 years.
100+ employees are enrolled in goFLUENT’s English Training.
eLE
ARNI NG
OTHER CASE STUDIES
J A PA N Ryohin Keikaku Co., Ltd. Operates Muji retail outlets, which has over 300 stores in Japan and overseas. goFLUENT offers flexibility to Muji’s busy employees, regardless of any availability challenges they may face due to their work environments.
50+ employees are enrolled in goFLUENT’s English training
CHINA With 9,000+ employees, NKT Cables is a front-line supplier of power cables to the electricity sector primarily in Europe and in China. goFLUENT’s services are combined with group classes.
100+ employees are enrolled in goFLUENT’s English Training.
eLE
ARNI NG
CONTACT US F RANCE REGI O NAL HQ
52, rue de la Chaussée d’Antin 75009 Paris +33 1 72 71 83 00 france@gofluent.com
ITALY via Bolla, 12 20151 Milano +39 02 33 94 91 11 italia@gofluent.com
GERMANY Schadowplatz, 12 D-40212 Dusseldorf +49 211/669694-00 germany@gofluent.com
piazza Galeno, 1 00161 Roma +39 02 33 94 91 11 italia@gofluent.com
SPAIN Calle Fernández de la Hoz , 33 28010 Madrid +34 91 447 66 90 spain@gofluent.com
SWITZERLAND Blvd George Favon, 20 CH 1204 Geneva +41 (0)22 311 10 01 Switzerland@gofluent.com RUSSIA Zemlyanoy Val ul., 50a/8 office 105 109028 Moscow +7 495 937 40 20 russia@gofluent.com
USA - REGIONAL HQ 101 Jefferson Avenue Endicott, NY 13760 +1 515 528 8164 international@gofluent.com CANADA 666, Sherbrooke W (Suite. 204) Montreal, QC, H3A 1E7 +1 514 844 2112 canada@gofluent.com
JAPAN - REGIONAL HQ 3-chome Bldg., 3F 3-22-1 Toranomon, Minato-ku 105-0001 Tokyo 03-6205-3043 japan@gofluent.com PHILIPPINES 10/F IBM Plaza, Eastwood City, Libis 1110, Quezon City +63(2)900-2569 philippines@gofluent.com