BEE’AH ENVIRONMENTAL FACTS 3 OIL LAGOONS & INDUSTRIAL WASTE WATER EVAPORATION PONDS
8 MILLION TYRES STORED
SAFELY AND OVER
4,000 TYRES
ARRIVE DAILY AT THE TYRE RECYCLING FACITLITY (TRF)
2
17,000 TREES
SAVED SINCE THE LAUNCH OF THE CONFIDENTIAL DOCUMENT DESRTUCTION & SHREDDING SERVICE THROUGH PAPER RECYCLING
BEE'AH THE MATERIAL RECOVERY FACILITY (MRF) IS 220,000 SQ.FT IN SIZE,
4 STOREYS HIGH
AED 4 BILLION
OF ASSETS UNDER MANAGEMENT
160 LITTER
PICKERS INCLUDED IN THE TANDEEF TEAM
40-TONNE TRUCKS ARE USED TO TRANSFER WASTE FROM IN-CITY TRANSFER STATION TO THE FACILITIES REDUCING BEEAHS CARBON FOOTPRINT 6,000 TONNES
OVER
MORE THAN
PROCESSED DAILY AT THE CONSTRUCTION & DEMOLITION WASTE RECYCLING FACILITY (CDW)
4,500 TYRES
ARRIVE DAILY TO THE WASTE MANAGEMENT COMPLEX IN AL SAJ'AH
15 MINUTES
THE APPROXIMATE PROCESS TIME TO BREAKDOWN CONSTRUCTION & DEMOLITION WASTE
2,000 TONNES OF
MUNICIPAL SOLID WASTE (MSW) GENERATED IN SHARJAH DAILY
600,000+ TONNES OF
NON-HAZARDOUS MUNICIPAL SOLID WASTE COLLECTED BY TANDEEF FROM OVER
4,500 DESK SIDE
SINGLE STREAM RECYCLING BINS
“BLUE BINS” IN
OFFICES THROUGHOUT THE UAE
145 SCHOOLS & 100,000 STUDENTS
90 STREET
SWEEPING & CLEANING VEHICLES OPERATING IN SHARJAH MORE THAN
3-STREAM
RECYCLERS THROUGHOUT SHARJAH
OF PLASTIC ARE RECYCLED BY BEE'AH MONTHLY IN SHARJAH
AT BEEAH ARE LEADING THE ENVIRONMENTAL CHANGE
IN
1,200 TONNES
OF WASTE PASSES THROUGH THE MATERIAL RECOVERY FACILITY (MRF) DAILY
3RD LARGEST
AND THE LARGEST IN THE MIDDLE EAST
OVER 67% OF TOTAL WASTE BY WEIGHT, STEMS FROM CONSTRUCTION ACTIVITIES IN SHARJAH
ON AVERAGE
PEDESTRIAN
SHARJAH
BEE'AH'S MRF IS THE WORLD’S
EDUCATED BY THE BEEAH SCHOOL OF ENVIRONMENT
322 TONNES 1,750
800,000 RESIDENTS
2,000 PEOPLE WORKING
OVER
60% ESTIMATED AMOUNT OF MUNICIPAL SOLID WASTE CAN BE RECYCLED OVER
480 TANDEEF
COLLECTION VEHICLES IN OPERATION
1,750
PEDESTRIAN
3-STREAM
RECYCLERS THROUGHOUT SHARJAH
9.68 TONNES
2.5 MILLION
OF PAPER AND CARDBOARD ARE RECYCLED THROUGH BEE'AH'S FACILITIES DAILY
TYRES CAN BE RECYCLED AT THE TYRE RECYCLING FACILITY ANNUALLY
5,500 SUBSCRIBERS OVER
18,000 RECYCLED TYRES ARE USED
TO COVER A PUBLIC PARK WITH CRUMB RUBBER TILES
2009 THE YEAR BEE'AH TOOK OVER THE LANDFILL MANAGEMENT IN AL SAJ'AH 40 LARGE
THE UAE HAS THE HIGHEST PER CAPITA CARBON FOOTPRINT IN THE WORLD
2ND
MATERIAL RECOVERY FACILITY (MRF)
800,000 TONNES IS THE
ANNUAL CAPACITY
TO BEE'AH'S QUARTELY MY BEE'AH NEWSLETTER
THE EMIRATE OF SHARJAH PRODUCES 1 OF THE HIGHEST AMOUNT OF WASTE PER CAPITA IN THE WORLD
SHARJAH RESIDENTS RANK THE ENVIRONMENT AS 1 OF THE TOP 5 WORLD ISSUES WHICH CONCERN THE UAE PUBLIC
912.5 KGS OF WASTE
OVER
ARE PRODUCED PER PER PER YEAR IN THE UAE
3
IT TAKES 75,000 TREES TO PRODUCE THE WEEKLY SUNDAY EDITION OF
THE NEW YORK TIMES
1/2
THE WORLD’S FORESTS HAVE ALREADY BEEN CUT DOWN OR BURNT AND 80% OF WHAT’S LEFT HAS BEEN SERIOUSLY DEGRADED.
IN SHARJAH 38% OF RESIDENTS EITHER ALWAYS OR SOMETIMES IMPLEMENT RECYCLING, WHEREAS 47% DO NOT CURRENTLY IMPLEMENT RECYCLING BUT WOULD LIKE TO IN THE FUTURE AND 10% DO NOT WANT TO RECYCLE.
OTHER ENVIRONMENTAL FACTS 4
RECYCLING 1 TONNE OF PAPER SAVES 17 TREES AND SAVES 1438.5 LITRES OF OIL. ENERGY SAVED FROM 1 RECYCLED ALUMINIUM CAN WILL OPERATE A COMPUTER FOR
3 HOURS
NIKE COLLECTS OLD ATHLETIC
SHOES AND TURNS THEM INTO RAW MATERIAL FOR SPORTS SURFACES LIKE TENNIS COURTS TO RUNNING TRACKS. BEE’AH DOES THE SAME THING WITH USED TYRES.
EVERY MINUTE 2,000 TREES ARE CUT DOWN IN THE AMAZON. THAT’S EQUAL TO 7 FOOTBALL FIELDS EVERY MINUTE.
THE UAE’S WATER CONSUMPTION IS ONE OF THE HIGHEST IN THE WORLD, AT A DAILY AVERAGE OF 550 LITRES PER PERSON
5
TABLE OF CONTENTS
6
Foreword
8
A Word From The CEO
10
Global Reporting Initiative Index
12
About This Report - Executive Summary
14
Report Profile
15
Report Scope and Boundary
15
What Sustainability and Environmnetalism mean to Bee’ah
18
About Bee’ah - Values and Sustainability
20
About Us
21
Vision
24
Mission
24
Values
25
26
Our Stakeholders
Governance - Participating in Public Policy Processes
27
The Bee’ah Family Corporate
28
Tandeef
30
Our Commitments:
Commitment to our environment – Actions We Take
41
Commitment to our community Social & Community Engagement
45
Bee’ah School of Environment
46
Environmental awareness and outreach
47
Commitment to Our People Employee Healthcare & Environment of The Workplace
49
Commitment to our Customers
54
Commitment to our shareholders
54
Commitment to our economy
54
Commitment to our mutual accountability
55
Memberships and Partnerships
56
Sustainability Performance Summary
58
Awards & Recognition
59
Contact Information
59
7
FOREWORD 8
GRI 1.1 Dear Valued Stakeholder, We are pleased to share with you, for the first time, our sustainability report which we are committed to issuing every two years. The report details the various initiatives and experiences we are taking to help reduce our environmental impacts, increase our efficiency, and hence make our business more sustainable.
In 2010, we started our on-ground operations, moving from our foundations phase into operations. And fortunately, we saw great improvement since the launch of our education and awareness outreach programmes during the second half of 2010, and our commitment to recycling for 2011 remains strong.
The business of managing waste in the UAE used to be as simple as: pick up trash and dispose of it. Today, we’re reinventing our business model and reconsidering the nature of waste itself to turn it into resources that will nourish our economy. Waste is no longer a useless output of the process but rather a resource that is transported and transformed from an output of one industry into an input for another.
We continue our work with suppliers to lower the emissions and increase the efficiency of our fleet and to invest in technologies for greener ways to manage waste. Over the next 2 years, our goal is to increase our operations efficiency and reach a 40% waste diversion from landfill rate. We are also conducting extensive research on green technologies to convert waste to energy, and are in the process of launching the region’s first Environmental Research Center.
They say that one man’s trash is another’s treasure. At Bee’ah, this is literally true. We are capturing value from waste streams –by processing wastes to provide recycled raw materials that have lower carbon and water footprints. Waste is no longer something to get rid of – it’s a resource. Our customers are recognizing that environmental sustainability can help them cut costs and improve their operations. Some have, since the establishment of Bee’ah, started setting lower waste goals while we strive to help them reach their sustainability goals by looking at their wastes and resource use in a holistic way. We evaluate every aspect of their operations and recommend overall strategies for operating more sustainably – from maximizing recycling to reducing waste to avoiding the generation of waste in the first place.
Being at the forefront of leading environmental change, Bee’ah is set to fulfill the Emiri decree which we have been set to do - to protect the environment and position Sharjah as a leading example in positive environmental sustainability. We will strive to find new and better ways to do so by providing our customers with valued environmental solutions. We aim to extract more value from the materials we manage. And we will continue to challenge ourselves to minimize our own operational footprint and improve the environment. Our business has never been more relevant to the world we live in and the challenges our customers face than it is today. And our opportunity has never been greater.
H. E. Salim Al Owais Chairman
9
A Word From The CEO
10
GRI 1.1 Dear Stakeholder, It is with great pride that we present our first sustainability report as a launch, with our commitment to issue one every two years. Throughout 2010, Bee’ah made it a point to deliver on its sustainability promise through focusing efforts on increasing recycling levels in Sharjah, reducing its energy and water consumption, as well as spreading awareness amongst the community. This report conveys the sustainability and environmental responsibility that we, as a company, have embarked on throughout the year 2010. It provides valuable information on our environmental, economic, and social performance and communicates how we, at Bee’ah, are helping communities, businesses, and individuals achieve their sustainability goals. In 2010, we have used our expertise and capabilities to capture value from waste streams by processing waste to provide recycled raw materials that, as a result, have lowered our carbon and water footprints. Waste is no longer something to get rid of – it’s a resource. Two years ago, we committed that in 2010 we will launch innovative, educational, multi-media youth communication programmes and start our community outreach efforts. Today we are proud to say that this goal has been fulfilled with the launch of the Bee’ah School of Environment, which encompasses a participation of 145 schools
to date and 100,000 students from grades 1 to 12 educated on the importance of the environment. We are also proud to be have successfully rendered dozens of community awareness events and activities ranging from: beach clean-up campaigns and port underwater clean-ups, to awareness workshops and seminars in public areas and universities, as well as a variety of events celebrating international environment days. The folds of this report will walk you through our 2010 journey in more depth. Enjoy knowing more about what we do, and how we are leading environmental change in the UAE.
Khaled Al Huraimel CEO
11
GLOBAL REPORTING INITIATIVE INDEX GRI 3.12
The Global Reporting Initiative (GRI) is a network-based organization that produces a comprehensive sustainability reporting framework that is widely used globally. Bee’ah has based its first sustainability report on the GRI Framework in order to measure the company’s economic, environmental, and social performance as well as its principals and performance indicators in accordance with international standards.
GRI
Content
Strategy and Analysis 1.1
Statement from senior decision maker
8
Organizational Profile 2.1
Name of the organization
8
2.2
Primary brands, products and/or services
29
2.3
Operational Structure of the organization
21
2.4
Location of the organization’s headquarters
24
2.5
Countries where the company operates
29
2.6
Nature of ownership and legal form
21
2.7
Markets served
29
2.8
Scale of reporting organization
29
2.9
Significant changes during the reporting period
24
2.10
Awards received in the reporting period
59
Reporting Parameters
12
3.1
Reporting period
15
3.2
Date of the most recent previous report
15
3.3
Reporting cycle
15
3.4
Contact point for questions regarding the report
59
3.5
Process for defining report content
15
3.6
Boundary of the report
15
3.7
Limitations on the scope or boundary of the report
15
3.8
Basis for reporting on subsidiaries, joint ventures, etc.
15
3.10
Explanation of any re-statements of information from previous reports
15
3.11
Significant changes from previous reporting period in the scope, boundary, or measurement methods.
15
3.12
Table identifying the location of the standard disclosures in the report
12
GRI
Content
Governance, Commitments and Engagement 4.1
Governance structure of the organization
27
4.2
Whether the Chair of the highest governance body is also an executive officer
27
4.3
Independent and/or non-executive members of the Board
27
4.4
Mechanisms for shareholders and employees to provide recommendations to the highest governance body
27
4.14
List of stakeholder groups engaged by the organization
26
4.15
Basis for identification and selection of stakeholder with whom to engage
26
Performance Indicators Have EN8
Total Water Withdrawal by Source
41
PR6
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion and sponsorship
45
PR9
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services
45
EC7
Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation
49
LA1
Total workforce by employment type, employment contract, and region
49
LA3
Benefits provided to full-time employees that are not provided to part-time employees
41
LA7
Rates of injury, occupational diseases, lost days, absenteeism and total number of work-related fatalities by region
41
LA10
Average hours of training per year by employee category
49
LA14
Ratio of basic salary of men to woman
49
EC6
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation
54
HR4
Total Number of incidents of discrimination and actions taken
41
HR6
Operations identified as having significant risks for incidents of child labor, and measures taken to contribute to the elimination of child labor.
41
HR7
Operations identified as having significant risks for incidents of forced or compulsory labor, and measures taken to contribute to the elimination of child labor.
41
13
About This Report Executive Summary 14
Report Profile
GRI 3.1, GRI 3.2, GRI 3.3, GRI 3.7, GRI 3.5 This sustainability report covers how Bee’ah applied economic progress, social development and environmental responsibility into its day-to-day operations from January 1, 2010 to December 31, 2010. This is the first sustainability report published by Bee’ah. Bee’ah will release a sustainability report in accordance with GRI Guidelines on a biannual basis. This report, being the first published by Bee’ah, will cover the most feasible and practical performance indicators. There may be relevant indicators that have not been disclosed in this report due to practical constraints, but year on year Bee’ah will aim to cover more topics until it can report against the full GRI reporting framework. For 2011 and 2012, Bee’ah is looking to collaborate with local academic and research institutions in order to measure a fuller range of material, economic, environmental and social indicators.
Report Scope and Boundary
GRI 3.5, GRI 3.6, GRI 3.8, GRI 3.10, GRI 3.11 Based on Bee’ah’s vision, mission and strategy, this sustainability report highlights indicators that Bee’ah is currently capable of measuring and indicators that are considered important to Bee’ah’s stakeholders. This report focus on entities that Bee’ah has full financial and operational control over. Items are reported on from a sustainability context. The report will provide data and information on 3 main divisions.
Tandeef Operations Division Tandeef is a division of Bee’ah that is responsible for waste collection, street cleaning and city beautification services. Tandeef has an office in the Al Khan area of the city of Sharjah as well as offices that supervise the waste transfer stations and sector operations.
Bee’ah Waste Management Complex – Al Saj’ah The Bee’ah waste management complex is located off Al Dhaid Road in the Al Saj’ah area of Sharjah. The waste management complex is home to some of the world’s finest and largest waste recovery and recycling facilities and is managed by a team of international experts. Facilities at the waste management complex (WMC) include: • The Material Recovery Facility (MRF) • The Tyre Recycling Facility (TRF) • The Construction and Demolition Waste (CDW) Plant • An Engineered Landfill • Oil Lagoons • The Compost Plant
15
Corporate Division (head office)
Tandeef Operations Division
16
Bee’ah Waste Management Complex – Al Saj’ah
Corporate (head office) Division Bee’ah Waste Management Complex – Al Saj’ah
The Bee’ah waste management complex is located off Al Dhaid Road in the Al Saj’ah area of Sharjah. The waste management complex is home to some of the world’s finest and largest waste recovery and recycling facilities and is managed by a team of international experts. Facilities at the waste management complex (WMC) include: • The Material Recovery Facility (MRF) • The Tyre Recycling Facility (TRF) • The Construction and Demolition Waste (CDW) Plant • An Engineered Landfill • Oil Lagoons • The Compost Plant
The Corporate Division located at the Bee’ah head office consists of the administrative departments at Bee’ah: • Environmental responsibility and consulting • Marketing, awareness and communications • Business development and strategy • Finance • Support Services The head office is located on the 1st floor of the Lagoon Tower at the Corniche Road, in the City of Sharjah, UAE.
Tandeef Operations Division
Tandeef is a division of Bee’ah that is responsible for waste collection, street cleaning and city beautification services. Tandeef has an office in the Al Khan area of the city of Sharjah as well as offices that supervise the waste transfer stations and sector operations.
17
WHAT SUSTAINABILITY AND ENVIRONMENTALISM MEAN TO BEE’AH 18
Bee’ah adopts a three-pronged approach to improving Sharjah’s environment – build the technical and physical capacity to manage each environmental challenge, develop the policies and regulations to require compliance and the use of the new systems and facilities, and, just as importantly, promote public awareness and understanding of Sharjah’s environmental issues and the responsibility of individuals and institutions to play their role in solving our shared challenges. This approach – which we call the “three-legged stool” – has been proven in many countries around the world to be the most effective way to create lasting change, and it is important that all three legs of the stool be developed simultaneously. First and foremost the facilities and operational procedures must be in place. One cannot regulate a cleaner form of activity without actually making it physically possible. However, as the facilities become operational it is critical that at the same time as the facility is being readied for operation that regulations are introduced to require their use and public education campaigns are conducted to inform the public of the facilities and regulations, why they are necessary and how to comply. If the regulations and public education are not in place as the facilities are opened, there is a great risk that they will sit idle and lose public credibility. The reverse is also true – if regulations and public education campaigns are introduced before the facilities are ready, the environmental program will lose public credibility and it will be more difficult to effectively introduce other environmental initiatives. For example, one cannot ban tyres from landfills unless a tyre recycling facility is operational and readily accessible, and if ones does then widespread illegal dumping of tyres can be expected. The public awareness and understanding elements of the environmental program are also critical – at the very least the public needs to be educated about the new regulations and facilities, but in addition it is possible to motivate people to take environmentally responsible actions because it is the right thing to do, and is the socially and culturally acceptable thing to do.
This last point is worth elaborating upon. Forcing environmental change primarily through regulations and enforcement is a difficult and expensive undertaking. Ideally, the majority of individuals and institutions can be motivated to take the required actions if they clearly understand what needs to be done, why and how, and if the facilities and systems are well-designed so that they are straightforward to use. This allows enforcement officials to concentrate their efforts in areas where compliance is weaker. In addition, a high level of public understanding and awareness is the only way to motivate people to decide to exceed regulatory requirements, and makes them much more likely to adopt future improvements as the systems and facilities are developed in the Emirate. The other key element of Bee’ah’s approach to its operations is clear priority setting. There are a wide range of environmental challenges in Sharjah, but Bee’ah’s primary focus in the nearterm is in the area of waste management. It is an obvious and visible challenge, and Sharjah’s rapid growth is clearly overwhelming the existing waste management facilities. In addition, poor waste management is having immediate negative impacts on water and air quality, as well as conservation. It has also been proven in many countries that engaging individuals and institutions in recycling activities is an excellent method of introducing them to the broader range of environmental actions that they can take, and is an effective lead-in to the introduction of a broader range of environmental actions. This does not mean however that planning in other areas is not progressing – the Environment Department is also working on concepts and plans for the next phases of environmental management in Sharjah. The Environment Department is the “green conscience” of Bee’ah. Its overall role is to demonstrate environmental leadership both across the community and within the corporation. Its specific jobs are to create the awareness “stool” and to work with government on the regulatory “stool” – it does this while at the same time providing environmental management advice and support both internally and externally.
19
About Beeah Values and Sustainability 20
About Us GRI 2.3, GRI 2.6
Bee’ah, is an integrated environmental company that touches and transforms thoughts, attitudes and behaviors in individuals, communities, businesses and countries enabling them to lead positive sustainable growth by providing the infrastructure, tools and support that they require to achieve their environmental goals. Bee’ah aims to transform the environment through sustainable practices and to achieve better value through sustainable commercial ventures ensuring that our commitments to our stakeholders are priority. Bee’ah is an Environmental Public Private Partnership Company (PPP), founded in 2007 and headquartered in the Emirate of Sharjah. Bee’ah was established in accordance with the UAE Law of Commercial Companies (Federal law No.8 of 1984) and its amendments (Federal Law No.13 of 1988 and No.4 of 1990). As per the terms of the Emiri Decree, and The Memorandum of Association, Sharjah Environment Company (Beeah) LLC is owned by: • Sharjah Municipality • JMS Properties Development • Technical Connection
Bee’ah: /bi h / (noun) [Environment] all of the air, water and land minerals, organisms, and other external factors that surround and influence life on earth, including atmospheric conditions, food chains, and the water cycle.
21
CORPORATE STRUCTURE
SALIM AL OWAIS CHAIRMAN
KHALE AL HURAIMEL CEO OPERATIONS
TANDEEF
LANDFILL
PROCESSES
GROUP HSSE
MRF CDW Street sweeping Waste collection Containers 3 stream bins Workshop Waste collection 800 tandeef Tandeef customer service Customer Services
22
TRF Maintenance
HEALTH & SAFETY
Operations
SECURITY
INTERNAL AUDIT
MARKETING & COMMUNICATION
ENVIRONMENT
PR and Communication Branding
Environmental Advisor Services
Sponsorship
Fire Safety Services Environmental Leadership
Awarness Educations CSR
BUSINESS DEVELOPMENT
FINANCE
Strategy Corporate Development Market Research Tandeef Sales TRF Sales
- Accounts - Analysis - Assets Management
Material Sales Confidential Document Destruction & Recycling
SUPPORT SERVICES
GROUP HR
Finance SUPPLY CHAIN MANAGEMENT
Outreach IT
LEGAL
FACILITY MANAGEMENT
23
VISION TO BE THE BEST ENVIRONMENTAL MANAGEMENT COMPANY IN EMERGING MARKETS VALUES
The values WHICH Bee’ah employees live by when dealing with each other and with all stakeholders are: Accountability Agility Collaboration Creativity Inspiration Ethical
24
mission COMMITMENT TO CUSTOMER We create the best integrated waste management solutions for our customers
COMMITMENT TO MUTUAL ACCOUNTABILITY
COMMITMENT TO COMMUNITIES We provide a cleaner, healthier, and sustainable environment for our communities
We are accountable to each other
COMMITMENT TO SHAREHOLDERS COMMITMENT TO EMPLOYEES
We create lasting economic value for our shareholders
We inspire our colleagues to be environmental leaders and high performers
25
Our Stakeholders GRI 4.14, GRI 4.15 Bee’ah engages with all stakeholders that have an interest in and influence on the organization.
SHAREHOLDERS
Colleagues
COMMUNITIES
Environmental Communities Educational Institutions Families (Resident / Visiting) Financial Institutions Regulatory Bodies Partners Suppliers Media
CUSTOMERS
Sharjah Municipality Sharjah Government Municipal Governments Commercial Customers Health Care Institutions Industrial Customers Free Zones Recycling Outlets End Users of Products & Services
Stakeholder
Priority Stakeholder Issues
Shareholders
Lasting economic value, positive returns on their investments, social responsibility, and reputation
Customers
High quality products and comprehensive services
Members of the Community
Improvements in the environmental aspects of the Emirate. A more livable and sustainable city. Infrastructure in place to allow for recycling
Employees (colleagues)
Sense of belonging and purpose, live the Bee’ah values, they want to be brand advocates and seek career and growth guidance. Employees want to be inspired and to be environmental leaders and high performers
26
The board is required to meet at least once a year for the Annual General Meeting, but may meet more often to discuss the company’s activities and financial position. The board discusses Bee’ah’s dedication towards the social and economic health of the community and ways that Bee’ah can continue to improve Sharjah’s environment and future. The board makes decisions based on what ultimately is best for the long-term interest of the Emirate of Sharjah and Bee’ah’s shareholders.
Governance – Participating in Public Policy Processes GRI 4.1, GRI 4.2, GRI 4.3, GRI 4.4 Bee’ah’s Board of Directors includes influential and respected individuals from the Emirate of Sharjah. The Board of Directors is the highest governance body at Bee’ah and consists of 5 members. • H.E. Salim Bin Mohammed Al Owais, Chairman – Bee’ah • H. H. Sheikha Rasha Al Qasimi, Board Member – Assistant Director General for Health, Environment, and Quality Affairs, Sharjah City Municipality • Eng. Sultan Al Mualla, Vice Chairman – Director General, Sharjah City Municipality • Mrs. Randa Kamal, Board Member – CEO JMS Mr. Samer Kamal, Board Member – Managing Director, Bee’ah
Through the Managing Director, who is an Executive Board Member, Bee’ah’s employees can have their recommendations and concerns addressed to the Board of Directors. Bee’ah is committed to its employees and works closely with them to achieve its vision.
The Chairman of the Board is assigned as the Chairman by His Highness Sheikh Khalid Bin Sultan Bin Mohamed Al Qasimi to represent His Highness on the Board. The Chairman of the Board and all other Board Members hold non-executive positions within the Board except for Mr. Samer Kamal who is also the Managing Director of Bee’ah.
Number of Non-executive Members
Four
Number of Independent Members
Zero
27
CORPORATE 28
Bee’ah is the UAE’s leading integrated environment and waste management company. Under the guidance of His Highness Sheikh Dr. Sultan Bin Mohammed Al Qasimi, member of the Supreme Council of the United Arab Emirates and Ruler of Sharjah, Bee’ah was created to fulfil a mandate which is the protection of the environment is a top priority for the Government of Sharjah.
The Bee’ah Family GRI 2.7, GRI 2.5, GRI 2.2 The main geographic presence of Bee’ah is within the Emirate of Sharjah. Currently operations are focused on the city of Sharjah with future plans to expand across other main cities including Dhaid, Dibba, Kalba, Khor Fakkan, Madam, Meleha. Across these main cities will be the expansion of core business operations including Tandeef collections and landfill management. Similarly other services will be included in the expansion allowing Bee’ah to provide a complete product and service offering within the Emirate of Sharjah. Other than the Emirate of Sharjah, Bee’ah has been active in expanding its products and services to other Emirates including Ajman. The expansion into Ajman has reached advanced stages and Bee’ah 3-stream recycling bins have already been placed in Ajman. Other emirates are possible markets for Bee’ah as long as the opportunities present a profitable entry.
29
TANDEEF 30
Tandeef was officially launched in January 2010 to provide waste collection and city beautification for the Emirate of Sharjah. Tandeef plays a vital role in helping Bee’ah become the leading environmental management company in the region by providing coherent and sustainable environmental solutions to meet the challenges of the community it serves.
• Tandeef adopts international best practices and adapts them to fit with the local scene • Tandeef uses internationally recognized systems and procedures • Tandeef has a stringent set of health, safety and environmental protocols. • Recyclable waste that is collected daily from a single three stream recycler comes to almost 1.5 kg. • Tandeef is managed by a team of local and international fleet management professionals from the UAE, Germany, UK, Canada, France, the United States and Australia. • Tandeef uses innovative and efficient technologies to optimize its fleet operations and reduce its carbon footprint.
• Tandeef has implemented quality assurance processes to ensure performance is credibly measured and monitored. • Tandeef’s call centre provides hands-on solutions and responds to urgent complaints within 24 hours of receiving a call. • Tandeef reports on all areas of the business and publishes statistics for future improvements and training. • Tandeef’s vehicles use ultra-low diesel to ensure a minimum carbon footprint • Each Tandeef boat collects approximately 100kg of recyclables per day • Tandeef’s qualified and professional team now collects approximately 20,000 tonnes of waste monthly
31
Tandeef reports on all areas of the business and publishes statistics for future improvements and training. Tandeef’s call centre provides hands-on solutions and responds to urgent complaints within 24 hours of receiving a call. Tandeef’s vehicles use ultra-low diesel to ensure a minimum carbon footprint Each Tandeef boat collects approximately 100kg of recyclables per day Tandeef’s qualified and professional team now collects approximately 20,000 tonnes of waste monthly
Tandeef’s Commitment to Customers In 2010, Tandeef established a dedicated customer care hotline – 800 TANDEEF (826 2333) – for residents and members of the public. This provides a mean for the public to provide feedback or to report issues and immediate requests for off-schedule services
32
By the end of 2010, Tandeef had over 311 employees and managed over 142 superior and purpose-specific vehicles in its efforts to make Sharjah one of the most livable cities in the region. By the end of 2010, Tandeef was servicing 6 of Sharjah’s 11 sectors. The table below shows the specific areas in each sector that Tandeef services.
Sector 2
Sector 3
Sector 4
Sector 5
Sector 6
Sector 7
Al Nasserya
Umm Khanoor/ Al Sabkha
Al Ramtha
Al Abar Halwan
Al Zabair
Majaz-1
Al Fayha
Al Mirgab
Al Jazzat
Riqa Al Hamra
Al Qarean
Majaz-2
Maysaloon
Al Nekhailat
Al Azra
Al Sweihat
Al Juraina
Majaz-3
Al Mujarrah
Al Rifa'ah
Al Ghaphia
Al Muwafjah
Al Noof
Al Khan
Al Naba'a
Am Muntazah
Al Falaj
Elyash
Al Bade'a
Al Layyah
Al Sharq/Al Qula'a
Al Fisht
Al Qoaz
Al Homa
Al Falah
Al Khalidya
Al Mansura
Shaqan
Al Shahba
Umm Fanin
Al Mamzar
Al Ramla West/East
Al Hazana
Sanman
Al Barashi
Al Nahda
Al Qadasiya
Al Khazamia
Al Saja'a
Al Ramaqia
Al Atain
Al Darari
Al Hoashi
Al Rafa Al Turfa Al Tala'a
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Tandeef Waste Collection
Sectors served and weight of waste collected by Tandeef in 2010
In 2010, Tandeef did daily waste collection in residential, commercial and pedestrian areas of sector 2 – 7. By covering these 6 sectors, Tandeef on average collected 20,000 tonnes of waste per month. of the community it serves.
Month
Collection (Tonnes) 2010
Sectors serviced
January
3,963.59
Sec 7
February
7,904.08
Sec 7,5,4
March
13,968.66
Sec 7,5,4
April
11,084.25
Sec 7,5,4
May
12,363.49
Sec 7,5,4
June
11,954.42
Sec 7,5,4,3
July
13,484.47
Sec 7,5,4,3,2
August
17,272.56
Sec 7,5,4,3,2
September
17,471.46
Sec 7,5,4,3,2,6
October
19,703.51
Sec 7,5,4,3,2,6
November
19,323.05
Sec 7,5,4,3,2,6
December
19,693.24
Sec 7,5,4,3,2,6
Total
155,610.28
tandeef.com
Tandeef uses 69 collection vehicles in order to collect waste in the Emirate of Sharjah. Below is a breakdown of the vehicles that Tandeef currently uses.
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Status
Vehicle
Qty 1
Classification
3 stream collection
international 4900
collection
3 stream collection
Freightliner FL80
3
collection
3 stream collection
Daihatsu Pick up
6
collection
3 stream collection
Peugeot Partner
1
collection
Transfer Station
Volvo Tractor head
24
collection
Transfer Station
Titan Ejector Trailer
6
collection
Transfer Station
Mac Hooklift
1
collection
Transfer Station
CAT 226
2
collection
Transfer Station
CAT 906
3
collection
Transfer Station
Suzuki 3 door car
1
collection
Transfer Station
Nissan Civilion Bus
1
collection
Transfer Station
Volvo Head
12
collection
Transfer Station
Scania
4
collection
Transfer Station
CAT 996
3
collection
Transfer Station
Case 1840
1
collection
In an effort to reduce their carbon footprint and operate more efficiently, Tandeef established a waste transfer station within Sharjah City’s boundaries. Waste is collected from residential, commercial and pedestrian areas using 4 to 8 tonne trucks and is then taken to the transfer station. From the transfer station, fully automated waste transfer vehicles (40 tonnes trucks) transport the waste to the Bee’ah Waste Management Complex - Al Saj’ah. The introduction of the waste transfer station and the 40-tonne trucks decreased the number of trips needed by Tandeef to transfer residential, commercial and pedestrian waste to the Bee’ah Waste Management Complex - Al Saj’ah from approximately 900 trips a day to an average of 100 trips a day.
In 2011, the number of employees at Tandeef is expected to grow past 1,100, and the number of vehicles to be operated and managed by Tandeef is expected to grow to around 362.
Sector
To be Serviced (2011) Forecasted Month
1
April
8
March
9
April
10
April
11
May
Tandeef City Beautification Sharjah’s streets, pavements, pedestrian areas and public places are cleaned daily by Tandeef’s team of litter pickers and by state of the art street sweeping equipment. Tandeef’s medium and large-sized street cleaning vehicles – following fixed schedules or attending to specific residents’ requests – sweep Sharjah’s streets and public places, and are complemented by a fleet of smaller cleaning vehicles that rid pavements and pedestrian areas of litter and dirt. Tandeef started 2010 with 75 litter pickers, but by the end of the year, Tandeef’s team of litter pickers grew to over 106. Tandeef currently manages and operates 52 sweeping vehicles that are used to enhance the cleanliness of Sharjah.
Status
Vehicle
Qty
Classification
Sweeper
Madvac 101
7
beautification
Sweeper
LN - 50
24
beautification
Sweeper
CN - 100
17
beautification
Sweeper
Johnson - 3000
4
beautification
Tandeef is working on setting up alternative methods of waste collection such as placement of community recycling centers and depots at commercial and residential units and using source sorting containers.
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Confidential Document Destruction AND Recycling The confidential document destruction and recycling service is a personalized certified service which consists of a branded Bee’ah shredding vehicle operated by a skilled document destruction team visiting the locations of the client so that the process can be policed and supervised by the client. Bee’ah’s mobile shredding vehicle is capable of shredding a variety of paper-based items that may hold sensitive client or corporate information. Upon completion of the job, Bee’ah issues certifications of destruction and an equivalency of trees saved through recycling of the paper products. We currently shred documents for many banks, real estate agencies and private companies. Our shredding schedule consists of daily client site visits. Bee’ah currently operates and manages 1 confidential document destruction vehicle. In 2010, the total tonnage of the shredded papers that were collected (then sold) is 155.55 Major clients: • Noor Islamic Bank • Info Fort • HSBC • JW Marriott • Siemens
Bee’ah Waste Management Complex – Al Saj’ah The Bee’ah Waste Management Complex - Al Saj’ah, located at a fair distance from the heart of the city, accepts municipal and commercial waste from the Emirate of Sharjah. The management of the Al Saj’ah waste management complex was handed over to Bee’ah in 2009.
The Material Recovery Facility (MRF) The Bee’ah MRF is a sorting plant that separates recyclable materials using state-of-the-art technology, industry best practices and a team of highly trained staff. The MRF started operations in the first quarter of 2010 and currently operates one 8 hour shift receiving between 18,000 and 20,000 tonnes of MSW per month. It is the largest such facility in the Middle East and the third largest in the world.
MRF Highlights Bee'ah owns, manages & operates the world’s third largest Material Recovery Facility The MRF's capacity is the largest in the Middle East at 500,000 tonnes annually The MRF is designed to adhere to the principle of cost control and minimization Recyclable separation is done through a combination of manual and mechanical sorting All MRF employees receive health and safety awareness training and are trained on product identification All MRF employees are required to wear personal protective equipment at all times The number of employees working at the MRF in 2010 was approximately 130 Bee’ah sells the recyclable material it recovers mainly to the local market. International markets are only considered when no local buyers exist. Bee’ah currently has markets for the following items: • • • • • • •
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Aluminum cans PET clear plastic PET green plastic Mixed plastics Mixed paper OCC Cardboard Steel cans
The Tyre Recycling Facility (TRF) There are currently more than 8 million tyres stored at the WMC and there are about 2,500 new tyres coming in daily. These tyres consume valuable land space, act as a fire hazard, and when co-mingled with garbage, provide a habitat for mosquitoes, rats and other vermin. To curtail the adverse effects of sending tyres to landfill, Bee’ah built a state of the art cryogenic tyre recycling facility. In the cryogenic process, tyres are cut using a shredder to sizes of around 50 mm. The shreds are then fed into a freezing chamber where the rubber is subjected to liquid nitrogen to make it as brittle as glass, and is then crushed into very fine particles by cracker mills. Steel and fibers are separated from the rubber using magnetic separators and are sold separately. The rubber can then be reduced to sizes varying between 0.6mm in size to 4mm and can be packaged into 4 required output sizes. The whole process takes approximately 40 minutes. A detailed description of the process can be seen on the next page. The rubber produced, known as crumb rubber or ground rubber, is sold for use in many applications including: • • • • •
Cover in horse arenas / stables / racetracks Cover in playgrounds Infill in synthetic turf fields Blend in making roads A raw material to molded /extruded products
Bee’ah also possesses: • A colored mulch system: for coloring large pieces of crumb rubber for use in landscaping around shrubs, walkways etc. • A landscape paver system: for manufacturing complete pavers for walkways, garden patios, and driveways. • A mobile asphalt rubber paving system: to blend crumb rubber with bitumen for making roads. • An oversize tire reduction system (OTR): to take very large tyres from construction vehicles and to break them down so that they can be fed into the shredder. The tyre recycling facility began operations in June 2010 and currently operates 18 hour shift per day. The facility has a capacity to process 2,500,000 tyres per year.
TRF Highlights Bee’ah uses a highly advanced Cryogenic process to recycle tyres Bee’ah’s Tyre Recycling Facility has a capacity to process 2.4 million tyres annually Output: Crumb Rubber (4 Grades) Output: Rubber Tiles - can be made into any shape or color 145 recycled tyres can produce 550 rubber tiles covering an area of 23 m² 1,050 tyres are used to pave one kilometer of a single lane rubberized asphalt road It takes an average of 130 tyres to produce 1 tonne of steel-free crumb rubber Crumb Rubber can be used for several applications such as flooring systems for schools, gyms, golf courses, parks and horse stables
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START TRUCK TYRES
TRUCK TYRES DEBEADER
TRUCK TYRES / DEBEADED TRUCK TIRE
SHREDTECH TYRE SHREDDER
MAX 50.8MM CHIPS
DEBEADED TRUCK TYRE
CRYOGENIC TYRE RECYCLING SYSTEM FINISH THIS STORAGE SYSTEM HOLDS 8 HOURS OF PRODUCTION FOR FIVE DIFFERENT MESH SIZES 38
HOPPER FEEDER & CHIP CONVEYER SYSTEM (DETECTS METALS)
PRIMARY SIZE REDUCTION UNITS (3 HEAVY DUTY MILLS)
FREEZER CHAMBER
FURTHER BREAKDOWN REQUIRED OF OVERSIZED MATERIALS TOGETHER THE REDUCTION UNITS ARE CAPABLE OF TOTAL HOURLY THOUGHPUT OF 4500KG OF RUBBER CHIPS SECONDARY MAGNETIC SEPERATOR
TOTAL MAXIMUM FREEZING CAPACITY OF 50.8MM CHIPS IS 4500KGS PER HOUR BUT SYSTEM THOUGHPUT IS MATCHED TO THE TOTAL CAPACITY OF THE SIZE REDUCTION UNITS. NITROGEN USAGE OPERATING UNDER NORMAL OPERATING CONDITIONS IS LESS THAN 0.5KG OF NITROGEN PER 0.5KG OF CLEAN, DRY, CAR TIRE CHIPS
DRYER SYSTEM (REMOVES MOISTURE BEFORE CLASSIFICATION & TRANSFERS OVERSIZED MATERIAL TO THE FREEZINGCHAMBER FOR FURTHER BREAKDOWN
SCREW CONVEYER & BUCKET ELEVATOR (MATERIAL TO SEPERATION UNIT)
FIBER/STEEL CONVEYER (TRANSFER TO SCRAP FIBER & STEEL DISPOSAL BINS)
PRIMARY SCREEN
PRIMARY SCREEN
SCREEN CLASSIFIER FOR PRIMARY GRIND (SEPERATES THE STREAM OF RUBBER INTO DIFFERENT MESH SIZES)
UNDER20 MESH (0.85MM)
PROJECT CONVEYING AND STORAGE SYSTEM
CRUMB RUBBER SIZES (MAX 9.5MM) WITHOUT STEEL & FIBER
SCREENED INTO THE APPROPRIATE SIZES FOR BAGGINS, DEPENDING ON THE SCREENS USED IN THE CLASSIFICATION PROCESS
OVER 20 MESH (0.85MM)
SECONDARY FREEZING & GRINDING SYSTEM
INPUT
PROCESS
OUTPUT 39
Landfill Management Al Saj’ah landfill is said to be one of the world’s largest. The landfill is continually reshaped increase the side-slope stability and for it to appear more visually appealing. Standard operating procedures including daily landfill cover, litter picking and processing materials at a quick pace, all reduce the negative environmental impacts of landfill. Landscaping of the landfill is an ongoing process in order to ensure the site is aesthetically acceptable. Standard personal protective equipment must be worn at all times; all landfill employees must receive health and safety awareness training.
Landfill Highlights Approximately 2.3 million tonnes MSW has been deposited since 2001 Approximately 46% of the UAE's industrial waste is produced in industries in Sharjah Bee'ah specialists estimate that approximately 60% of materials can be recovered for recycling MSW inputs of approximately 40,000 tonnes per month The amount of waste deposited at the landfill in December 2010 was down 40.5% from the amount of waste deposited at the landfill in January 2010
Construction and Demolition Waste (CDW) Management
CDW Highlights
The CDW plant has a capacity to process 1,500 tonnes of CDW per day. In Sharjah approximately 70,000 tonnes a month of CDW is generated, around 40% of the CDW comes to the CDW plant.
CDW accounts for the majority of the waste produced in Sharjah
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Components include concrete, asphalt, wood, metals, gypsum wallboard and roofing
Output: Aggregate (5 Grades) All employees working at the CDW plant receive health and safety awareness training and are trained on product identification. They are required to wear personal protective equipment at all times.
Applications • In road base • In cement kilns • As aggregate products
CDW
The process to breakdown CDW takes approximately 15 minutes
CDW PLANT (APPROX. 15 MINS
5 GRADES OUTPUT
Commitment to our environment – Actions We Take GRI EN4, EN8 Bee’ah is committed to leading the region in environmental change and understands that change has to start from within.
Commitment to the Environment Highlights Over 1,750 Recyclers distributed throughout the Emirate of Sharjah Over 4,500 blue bins distributed in-offices throughout Sharjah All Bee'ah Employees live the company values and recycle at home Water Bee’ah has 4 main water sources. It receives water from: • The Sharjah Electricity Water Authority (SEWA): Water received from SEWA is mainly used to provide water to the Bee’ah head office, the Tandeef locations and the labor camps. • Al Naqaa (sweet water): Since the Bee’ah Waste Management Complex - Al Saj’ah is not connected to the SEWA water network; the facilities at Al Saj’ah receive sweet water from the private company ‘Al Naqaa.’ • Masafi Mineral Water Company: All Bee’ah sites receive drinking water from Masafi. • Ground water (salt water) from wells: Salty ground water from wells is used for the oil lagoons and for the landfill at the Bee’ah Waste Management Complex - Al Saj’ah. The table below shows the total volume of water withdrawn for Bee’ah’s operations in 2010 and the amount spent on acquiring the water.
Waste Bee’ah’s employees are encouraged to recycle and to live the Bee’ah way of life. Each employee at Bee’ah has physical access to a blue recycling bin and to a black waste bin. Employees are encouraged to throw items that are recyclable in the blue bin and items that are non-recyclable in the black bin. Items that employees are encouraged to throw in the blue bin include: paper, newspaper, magazines, cardboard, plastic bottles, cans, paper bags, and aluminum trays. A waste audit was conducted at Bee’ah to assess the effectiveness of Bee’ah’s internal recycling drive. The audits took place between August 4, 2010 and August 17, 2010. The results of the audit were very positive. • At the Bee’ah head office the recycling rate for aluminum cans, steels cans, plastic bottles, office paper, newspapers and magazines is approximately 100%. For cardboard, the recycling rate is 95%. • At the Tandeef office in the Al Khan area of Sharjah, the results were very similar. The recycling rate for aluminum cans, steel cans, plastic bottles, cardboard, newspapers and magazines is approximately 100%. There is a 97% recycling rate for office paper.
Water usage by Bee’ah division and by source Corporate (Head Office)
Al Saj’ah Waste Management Complex
Tandeef Operations
AED
Total by Source
m3/year
AED
m3/year
AED
m3/year
SEWA
1663.94
10980.7
-
-
7494.48 49457.64 9158.4171 60438.3
Al Naqaa
-
-
7499.082
182315
-
Masafi
9.51023
4707
50.09692
24795
34.5496 17100
94.156752 46602
Ground Water
-
-
102762.3
0
-
102762.33 0
Total by Division
1673.45
15687.7
110311.5
207110
7529.03 66557.64 119513.99 289356
-
m3/year
AED
7499.0816 182315
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BEE’AH HEAD OFFICE – BLUE BIN
41.13% 21.63% 11.35% 3.90% 2.13% 1.17% 0.57% 0.04%
• • • • • • • •
Newspaper and Magazine Cardboard PET Office Paper Empty Printer Cartridge Aluninum Cans Glass Steel Cans
BEE’AH HEAD OFFICE – BLACK BIN 82.25% 5.43% 3.81% 2.99% 1.90% 0.71% 0.27% 0.27% 0.0% 0.0% 0.0%
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• • • • • • • • • • •
General Waste Cardboard Fine Film Newspaper and Magazine PET Office Paper Foam Glass Cans Steel Cans
TANDEEF OFFICE – BLUE BIN
87.0% 10.56% 2.15% 0.29% 0.0% 0.0% 0.0%
• • • • • • •
Office Paper PET Glass Aluminum Cans Steel Cans Newspaper and Magazine Cardboard
TANDEEF OFFICE – BLACK BIN
94.06% 3.30% 1.39% 0.66% 0.53% 0.07% 0.0% 0.0%
• • • • • • • •
General Waste Office Paper Cloth Cardboard Plastic Film PET Foam Magazine
43
ENERGY GRI EN3 Primary sources of energy used include: • Electricity through the Sharjah Electricity and Water Authority (SEWA). Energy received from SEWA is mainly used at the Bee’ah Head Office, and at labor accommodations. • Diesel: o 500 part per million (ppm) diesel is mainly used to provide energy to the Bee’ah Waste Management Complex as it is not connected to the SEWA electricity grid. o 50 parts per million (ppm) diesel is mainly used to power the Tandeef fleet of waste collection and city beautification vehicles. This low sulphur diesel reduces particulate emissions without reducing the performance of vehicles.
Total Electricity Consumption (SEWA) in 2010 Unit of Electricity
Gigajoules
Corporate (Head Office)
12,1710.8
438.15888
Labor Accommodations
1,547,950.633
5,572.62228
Total
1,669,661.433
6,010.78116
Direct Energy Consumption 2010 by Primary Energy Source Gigajoules
Gigajoules
Electricity Consumption
6,010.78116
438.15888
500 ppm Diesel Consumption
84,593
5,572.62228
50 ppm Diesel Consumption
44,366.86224
6,010.78116
Total Energy Consumption 2010
134,970.6434
Bee’ah obtained the information above from invoices related to our energy consumption. The figures above may exclude energy consumption rates for areas where Bee’ah does not receive bills tied with direct energy consumption.
44
2010 Diesel (500 PPM) Consumption by Bee’ah Waste Management Complex facility Facility
Gallons
Gigajoules
Landfill
487,023
67,209.11356
CDW
36,961
5,100.618
MRF
25,262
3,486.156
TRF
5,731
790.878
Compost Plant
42,063
5,804.694
Other
15,953
2,201.5554
Total
612,933
84,593
2010 Ultra Low Sulphur Diesel (50 ppm) Consumption by Tandeef Fleet in 2010 Gallons
Gigajoules
Waste Collection
167,918
23,172.72713
Street Sweeping
47,437
6,546.326976
Bus
11,074
1,528.180094
Transfer Station
89,754
12,386.10011
Other
5,315
733.5279278
Total
321,499
44,366.86224
Total
612,933
84,593
The use of Low Sulphur (50 ppm) Diesel has the following benefits: • Improved performance – Due to the cleaner and more efficient combustion characteristics of the diesel • Longer engine life – Due to reduced wear • Extended oil drain interval – Due to reduced soot formation and lubricant oil breakdown • Environmentally friendly – Due to reduced harmful exhaust emissions o Reduction of black sooty smoke emissions by up to 60% o Carbon monoxide, hydrocarbons and nitrogen oxides are now just a fraction of their former levels o Reduction of sulphur oxide emissions and exhaust odors
Commitment to our community – Social & Community Engagement GRI SO8, PR6, PR9 As the UAE’s leading integrated environmental and waste management company, Bee’ah is committed to the wellbeing of the environment and to improving the quality of life for each and every member of the community. To achieve this goal, Bee’ah employs a number of tactics, ranging from commercial operations such as Tandeef, through to community outreach, awareness and training programmes, including many initiatives aimed at educating communities at the grass roots through to corporate level – all while encouraging environmental protection. Bee’ah conducts its business in the Emirate of Sharjah in the most ethical and professional manner in order to service the community in the best means possible. Bee’ah fully complies with all laws and regulations in the UAE. No sanctions or fines have ever been levied on Bee’ah for violating any laws or regulations. When Bee’ah communicates to members of the community, it adheres to its values of accountability, agility, collaboration, creativity, inspiration, and ethics. Its message is always centered on improving the environment in Sharjah and working with the community to increase awareness on recycling and broader environmental issues.
How Bee’ah serves the community Ensuring a regular, seamless street cleaning and waste collection service to all of the Emirate of Sharjah. Delivering a residential recycling programme by providing bins and totes in residential towers to collect and segregate waste, as well as offering free door-todoor training on how to recycle at home. Making available three-stream pedestrian recyclers strategically positioned throughout Sharjah to ensure waste does not affect the quality of life of the residents of the Emirate. Raising awareness on the environment through a variety of engaging initiatives presented to schools, community groups, and tertiary institutions. Placing a strong emphasis on the importance of the environmental principle of the three Rs – Reduce, Reuse, Recycle. Constantly investigating and implementing improved environmental solutions while exploring new ideas that serve the environment and the community alike.
Commitment to the community highlights Offering responsible brands an opportunity to make a statement The Bee’ah School of Environment - Providing over 3,000 teachers with curriculum based modules The Bee’ah School of Environment - Creating engaging educational events and activities in Sharjah The Bee’ah School of Environment – communicates to over 100,000 students
45
Bee’ah School of Environment Bee’ah’s mandate stipulates that Bee’ah “propose a comprehensive environmental training and education plan in coordination with the concerned governmental, educational and global entities; to prepare children education programmes; to spread environmental awareness and to develop environmental thinking of all categories of society in participation to create a clean community.“ In September of 2010, Bee’ah officially launched the Bee’ah School of Environment, an education initiative aimed at over 145 schools across the Emirate of Sharjah. The education programme is a comprehensive bilingual (English & Arabic) online digital portal aimed to give stepby-step guidelines to teachers on how to implement the environmental education within their classrooms. The Bee’ah School of Environment’s objectives are: • To help change individual behavior allowing them to be more environmentally positive. To achieve this aim, environmentally educated children are the best ambassadors. • To trigger a cascade – digital tools will help provide materials for teachers, who will educate children and in turn empower them to talk to families. • Educate the next generation about the environmental challenges we face and get them into the habit of adopting the 3Rs into their everyday life. The Bee’ah School of Environment portal(beeah-edu. ae) and in school taught modules reach over 100,000 students (grades 1-12) residing in Sharjah.
Bee’ah educates the teachers The teachers educate the students The students will share their education with their families and friends Bee’ah achieves community change
46
Environmental awareness and outreach Bee’ah’s awareness and outreach initiatives in 2010 are immense. Sponsorship Bee’ah sponsored the following events and entities in 2010
Sponsorship EPAA: Sponsoring summer camp Biodiversity conference – EPAA, AUS Supreme Council of Family Affair (SCFA): Garden in Every house 2009, 2010 American University of Sharjah (AUS): IEEE project Sharjah Chamber of Commerce and Industry (SCCI) : Made in Sharjah event Kalba Municipality Bioreactor project (AUS) AUS Global Day 2009, 2010 AUS Business Form and Career Fair; April 2010
PARTICIPATION Bee’ah participated in the following events, exhibition, conferences, etc. to create environmental and socially responsible awareness
Participation SCFA “Garden in every house” : Giving lectures about composting to the public EEG: attending as panel judge for Public Speaking Competition cross GCC EEG: Participating in Clean Up UAE campaign World Water Day – Sharjah Aquarium, key speakers; March 2010 “My Environment, My Responsibility” Exhibition by Ministry of Environment and Water; March 2010 National Career Fair, Sharjah EXPO 2010 Environment Day at AUS; April 2010 Middle East Waste Summit – May 2010 Youth Centre, Waset; July 2010 Waste Conference – Abu Dhabi; December, 2010 World Future Energy Summit – Abu Dhabi; January, 2010 Ajman 1st Environment Conference Sustainable Development and Green Environment; Jan 2010
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MOU Signings In 2010, Bee’ah signed MOUs with: • The Sharjah Tatweer Forum • The American University of Sharjah
Seminars Khalifa University
In Office Recycling ProgramMEs
Skyline Universityv Al Ain University EWS-WWF event for Fujairah Women’s College
As part of Bee’ah’s drive to create environmental awareness, a programme targeted at encouraging offices to recycle was launched. Participants of the programme, in 2010, included: • SCFA • AUS • Ministry of Interior • SCCI • Ministry of Labour • Ajman Municipality • Ajman Education Zone • Sharjah Education Council • Sharjah Youth Center • Expo Center of Sharjah • Sharjah Police – Correction Department • Sharjah Theatres Group • Zulekha Hospital • GECO/Medad holding company • ENOC
Activities Below are other activities that Bee’ah was involved with
Activities Residential roll-out for high rise buildings in Sharjah Sharjah Environment Awareness Award ‘Green Your Home’ awareness campaign – SCFA ; May/June 2010 World Environment Day – Al Qasba June 2010
48
Commitment to Our People, Employee Healthcare and Environment of The Workplace
2012
2000+ EMPLOYEES
2011
1800 EMPLOYEES
2010
727 EMPLOYEES
2009
276 EMPLOYEES
2008
21 EMPLOYEES
2007
5 EMPLOYEES
GRI EC7, GRI LA1, GRI LA10, GRI LA14
49
When Bee’ah was established in 2007, it had only 5 full time employees; by the end of 2010 the number of employees skyrocketed to 696. Over the years Bee’ah has showed that it is committed to the growth and success of its staff and that it strives to make each employee an environmental leader.
Commitment to our People Highlights All Bee’ah Employees live the company values and recycle at home Bee’ah is committed to the growth and success of its staff Bee’ah is committed to Emiratisation In 2010, Bee’ah hired 7 interns. Bee’ah plans to increase the number of interns hired in 2011
Bee’ah total workforce in 2010 by division Head Office
Operations
Tandeef
Bee’ah Total
68
348
311
727
Bee’ah total workforce in 2010 by type of employment contract Full Time
Part Time
Bee’ah Total
727
0
727
Permanent
Fixed term (temporary)
Bee’ah Total
727
0
727
Bee’ah Total Workforce in 2010 by Gender Head Office
Operations
Tandeef
Bee’ah Total
Male
Female
Male
Female
Male
Female
Male
Female
38
30
348
0
303
08
689
38
Bee’ah Total Local Nationals in Workforce by Division in 2010 Head Office
Operations
Tandeef
Bee’ah Total
Local National
Total
Local National
Total
Local National
Total
Local National
Total
15
68
4
348
11
311
30
727
50
Bee’ah’s Grading System
1 2
In order to ensure that all employees at Bee’ah, regardless of their ethnic background or gender, receive equal pay for work of equal value, and equal opportunities for growth within the company, Bee’ah introduced a grading and performance system where each employee at Bee’ah is assigned a grade that defines their monetary and non-monetary benefits. Within each grade, men and woman, receive a salary within a specified range in accordance with their skills.
Internships
3
Number of Interns
Department
Bee’ah believes strongly in hiring university students for internship positions. Students bring with them fresh ideas, work ethic, enthusiasm, talent and many other traits. In 2010, Bee’ah trained 9 interns and in 2011 is looking to increase this number. 2010 interns by department:
Environment
4
Business Intelligence
1
Finance
1
Marketing and Communications
3
Emiratisation
Bee’ah believes that Emiratisation is a key pillar to its HR strategy. Bee’ah recruits local nationals by various means but mainly through recruitment agencies and career fairs. In 2010, Bee’ah participated in several career fairs in Sharjah and in the UAE, in order to offer employment opportunities to local nationals.
In conformity with a drive by the UAE government for public agencies and private sector companies to hire local talent, Bee’ah has been able to recruit top-tier local talent. Bee’ah is an attractive option for many local nationals, in part because it is a socially responsible company that promotes environmental and sustainable living but also because Bee’ah offers competitive and attractive wages, great health coverage and other appealing benefits. Bee’ah also ensures that environmental and business knowledge is transferred between expatriate employees and national employees in line with Bee’ah’s collaborative working environment.
Emiratisation: is an initiative by the government of the United Arab Emirates to employ its citizens in a meaningful and efficient manner in the public and private sector.
The following are among the recruiting events that Bee’ah participated in: • Khalifa University of Science, technology and Research Career Fair at the Sharjah campus • The American University of Sharjah Career Fair • The Higher College of Technology (HCT) career fair at both the Men’s college in Dubai and the Woman’s college in Sharjah • National Career Fair at the Sharjah Expo In 2010, Bee’ah had 30 UAE nationals in positions sought-after by nationals. Among the positions held by senior managers and directors, UAE nationals make up 22%. Senior Managers
Directors
UAE Nationals
Total
UAE Nationals
Total
2
10
2
8
Bee’ah’s Emiratisation efforts will surely see the number of local nationals increase in 2011 as formal written policies will be in place to promote the hiring of local nationals.
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Training and Development Bee’ah is committed to providing its employees with opportunities to further develop their skills. At the head office, new employees are given orientation in order to ease their transition into Bee’ah. All employees are then provided on the job training as well as coaching and mentoring. Employees are also encouraged to attend workshops, seminars and conferences that can further develop their skills. Formal external training is also provided to Bee’ah employees on an ad hoc basis. At the Tandeef site, Tandeef management believes that
safety starts with education and is one reason why Tandeef provides comprehensive safety training to its entire staff. At the Bee’ah Waste Management Complex - Al Saj’ah, all employees receive health and safety awareness training. Employees are also trained on product identification and on job related items. Also depending on job function computer literacy training may be provided to employees at the Waste Management Complex.
2010 Tandeef Training
New Starter Orientation and Training 10 hours (competency assessed on day 2) Health & Safety Training
On going, on average 6 hours per week
Driver training
2 days with ongoing reviews
First Aid Training
6 hours
Systems and Software
On-going – depending on job function
Policies and Legislation
On-going ad hoc and employee handbook on orientation
Computer Literacy Training
Depending on job function, some employees may receive
Health and Safety Bee’ah promotes health and safety in all its operations. All TRF, MRF and other operational employees are required to wear personal protective equipment at all times. All employees with Tandeef and at the Al Saj’ah Waste Management Complex receive health and safety training.
2010 Rates of Injury, lost days, absenteeism and work-related fatalities Indicator
Value
Comment
Number of Fatalities
0
No fatality
Number of Injuries
1
Does not include first-aid level injuries. The injured employee had a fracture to the leg.
Lost days to injuries
30 calendar Refers to a worker not being able to perform their days work due to a work-related injury
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Open Door Policy The HR Department at Bee’ah has an open door policy and encourages employees to address their concerns with members of the HR Department.
Human Rights Bee’ah respects the human rights of all its employees and stakeholders and engages them in a fair and equitable manner.
2010 Human Rights at Bee’ah Indicator
Total number of incidents of discrimination Operations identified as having significant risks for incidents of child labor Operations identified as having significant risks for incidents of forced or compulsory labor
Value
0
0 0
Comment
No legal actions or complaints have been registered with the organization or competent authorities. Bee’ah does not tolerate discrimination at any level on grounds of race, color, sex, religion, political opinion, etc. Tough laws and Islamic values guard against child labor in the UAE. The law stipulates that It shall not be allowed to employ children under the age of 15 In convention with the UN Universal Declaration of Human Rights and subject to ILO Core Conventions 29 & 105, as well as UAE law, compulsory labor is not practiced by Bee’ah
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Commitment to our Customers
Commitment to our shareholders
GRI PR6 Bee’ah promotes environmental awareness and responsibility in the Emirate of Sharjah while also operating some of the world’s most advanced waste recovery facilities. Materials recovered and sold include: • • • •
Paper Products – OCC Cardboard – Mixed Paper Aluminum & Steel – Steel cans – Aluminum cans – Steel Plastics – Mixed plastic – PET clear plastic – PET green plastic – Rubber products Crumb rubber
In 2010, Bee’ah’s shareholders benefited from the following: • Revenue generation from the sale of recyclables from both the MRF and the TRF • New financial policies • Additional controls • Brand development • Improved reputation, from the many awareness and outreach events • Sponsorships
Commitment to our economy GRI EC6
Bee’ah sells the recovered material to local markets. Only when no local buyers are present does Bee’ah sell the recovered material internationally. Bee’ah doesn’t not sell any products that are banned. Bee’ah strives to provide consumers with the highest quality product. The Tyre Recycling Facility, which Bee’ah operates produces the finest quality crumb rubber available.
Bee’ah supports local businesses by sourcing locally, in the UAE and throughout the GCC. Bee’ah is currently establishing written procurement policies to support these actions. The table below shows the proportion of Bee’ah spending on locally based and locally supported suppliers. Bee’ah defines goods purchased from local suppliers as those that are manufactured and sold locally. Locally supported suppliers are those that sell goods manufactured internationally but have offices or agents locally; these establishments contribute to the local economy by having offices in the UAE and the GCC, by hiring locally and in doing business within the local market.
YEAR 2010
NO. OF PURCHASE ORDERS
VALUE IN AED
PERCENTAGE (OF TOTAL VALUE)
Local Suppliers and Locally Supported Suppliers
2,264
17,294,147
96.6%
International Suppliers 25
600,658
3.4%
Total
17,894,805
100%
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2289
When selecting suppliers, Bee’ah also takes into account the price being offered by the supplier, their experience, turnover, key customers, ISO certifications, and most importantly whether or not the supplier has environmental health and safety (EHS) policies in place. Bee’ah has also established green procurement policies to ensure that it sources from suppliers who are environmentally conscious and whose environmental impact is minimal; this is done by requiring vendors to declare their acceptance and compliance to “green procurement and general procurement ethics” Bee’ah requires that suppliers and vendors declare acceptance to the following green procurement and procurement ethics policies: Green Procurement 1. Promote environment friendly atmosphere by compliance to environmental requirements such as reduced raw material/resource use, reduced energy consumption, improved process efficiency, reduced waste generation and disposal costs, and utilization of recoverable resources. 2. Supply products, components and material that have a lower environmental impact on air, water, soil and human health throughout its life cycle, from raw material extraction to end-of-life. 3. Comply with all laws, regulations and standards for environment protection. 4. Encourage and involve in the “Go Green” and “3R philosophy of Bee’ah” which comprises of: • Reduce • Re-Use • Recycle 5. Provide information for assessing the environmental aspects of products over their life cycle and agree to. Submit the following information to Bee’ah: • EHS Policy • Environment management system • Hazardous material handling and management system
6. W e also take the responsibility to discourage “Child Labor” and refrain from using/utilizing services/ products (for onward delivery to our customers) from all those who are involved in “Child Labor” or encourage such activities. Procurement Ethics 1. Refrain from passing/disclosing confidential information of Bee’ah to the 3rd party. 2. Maintain strict confidentiality of all documents in our possession. 3. Refrain from any un-ethical issues directly or in-directly, such as: • Offering commission or service charges etc; to Bee’ah employees • Offering high value gifts and entertainment/dinner programmes to Bee’ah employees • Encouraging un-ethical issues and activities • Maintain transparency and openness to Bee’ah management or those involved at all time
Commitment to our mutual accountability At Bee’ah, we are all accountable to each other; all members of Bee’ah’s workforce, individually and collectively, endeavor to accomplish Bee’ah’s goals in a timely fashion and to achieve Bee’ah’s vision. The publication of annual and sustainability reports, as well as such initiatives as the launch of the Tandeef hotline helps ensure that Bee’ah is accountable for its actions.
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Memberships and Partnerships Shj TV AL QASSIMI HOSPITAL
SEZ
EPAA
SCFA
SCCI – Sharjah Chamber of Commerce and Industry AUS – American University of Sharjah SCFA – Supreme Council of Family Affairs SEC – Sharjah Expo Centre SEZ – Sharjah Education Zone EPAA – Environment and Protected Areas Authority STF – Sharjah Tatweer Forum HCT – Higher College of Technology UoS – University of Sharjah SCTDA – Sharjah Commerce Tourism and Development Authority Shj. TV – Sharjah TV Al Qassimi Hospital
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ECS
SCCI
SCTDA
STF
AUS
HCT UoS
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Sustainability Performance Summary Business success and profitability requires the management of a wide range of stakeholder considerations across economic, environment, social and ethical dimensions. Below is the summary of Bee’ah’s performance:
Sustainability Issues
Our Priority Indicators
Performance 2009
2010
% of independent VPs
N/A
8
% of Emirati VPs
N/A
2
People employed
276
727
Average training hrs per employee
NA
20
Internships
NA
9
No. female workers
NA
38
No. of Emirati workers
NA
30
No. Emirati in senior management
NA
2
Fatalities
NA
0
Injury rate
NA
1
Local suppliers
NA
17M
International suppliers
NA
600K
Fuel consumption – diesel 500 ppm
NA
84K
Fuel consumption – diesel 50 ppm
NA
44K
Water consumption (cubic meters)
NA
120K
Electricity consumption (Gigajoules)
NA
6K
Governance Governance
Creating Social Value Our People: Talent
Our People: Health & Safety
Our Customers
% waste collected Overall customer satisfaction
Our Economy
Environmental Leadership Our materials footprint
• Any financial amounts are reports in AED Dirhams • M: Million / K: Thousands / L: Litres • NA: Not Available / N/A = Not Applicable
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Awards and Recognition GRI 2.10 Bee’ah has received praise and recognition for its work and contribution to society and the environment. The following list summarizes some of the awards that Bee’ah received in 2010: • Appreciation Certificate from the Health Services Department of the Ministry of Interior for providing them with effective recycling solutions and offering them training/awareness sessions • Appreciation Certificates and Trophies from the Punishment and Correctional Department of the Sharjah Police for providing them with effective recycling solutions and offering them training/ awareness sessions • Appreciation trophy from the Sharjah Chamber of Commerce and Industry for providing them with effective recycling solutions and offering them training/awareness sessions. Also, for sponsoring their event for sustainable businesses called ‘Made in Sharjah’. • Key Sponsor Trophy from the Environment and Protected Areas Authority (EPAA) for sponsoring the EPAA’s Annual Summer Camp • Key Sponsor Trophy from the Supreme Council for Family Affairs (SCFA) in Sharjah for the “Garden in Every House Campaign” • Participation Trophy from the Hamriyah Free Zone for “Field Cleanup”
Contact Information GRI 3.4 305 Lagoon Tower, Corniche Road, P.O. Box 20248, Sharjah, UAE Phone: +971 6 5729000 Fax: +971 6 5729333 E-mail: info@beeah-uae.com
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