2014 Goodwill of the Olympics & Rainier Region Annual Report

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PUTTING PEOPLE TO WORK

ANNUAL REPORT 2014


GOODWILL HELPS PEOPLE WITH BARRIERS TO EMPLOYMENT GO TO WORK BY PROVIDING JOBS, TRAINING & EDUCATIONAL OPPORTUNITIES

1 DONATIONS

At Goodwill, donated items represent the first step towards providing an opportunity for someone who needs help going to work.

HOW 4 JOBS CHANGE LIVES

Individuals trained and ready to work are placed in jobs in the community, becoming productive and self-sufficient citizens.


2 RETAIL STORES

Donations are sold to shoppers, either in a local Goodwill retail store, or online at shopgoodwill.com, providing jobs for over 1,200 people.

GOODWILL WORKS 3 JOB TRAINING

Proceeds from the sale of goods are used to fund job training programs and educational classes for people with barriers to employment.


Dear friends of Goodwill, At Goodwill, our mission is simple: Help people in need go to work. For some, this can be a long and difficult journey. For others, it may be more straightforward. As you will see in the stories of Jim, Pam and Terrance, individuals face unique challenges and have different goals. We pride ourselves on offering comprehensive solutions to the people we see each day: diverse job training and educational programs, soft skills development and ongoing support.

Terry Hayes President & CEO

Our success is measured by the people we serve and we are proud to say that 2014 was a very successful year. A record number of people were helped – over 9,600. And nearly 2,900 individuals gained employment in communities all throughout our 15-county service area. Of course, our mission services are fueled by the committed support of people in the community: donors of goods; shoppers at our stores; financial supporters and corporate partners who team with us to offer job training and education programs and who hire our graduates. All are significant contributors. But there is more to do. In the coming years we are committed to help as many people as possible get back to work in our communities. We will do this by:

Don Johnson 2014 Board Chair

• Creating innovative training programs to help even more low income families, young adults, veterans and other at-risk populations in need of support. • Forming strategic partnerships with more organizations and employers. • Growing our businesses through new retail models and expansion. • Continuing our recycling and waste reduction efforts, securing the maximum value out of donated material and investing that revenue into job training. Thank you for your continued support. Together, we are providing more and more people the life changing opportunity of going to work.

GOODWILL HIGHLIGHTS 2014 9,602

people were provided job training & support including 3,156 young adults at the REACH Center

$20

million

saved from discontinued welfare & disability payments of people back in the workforce

2,894

people placed in jobs in the community

80%

of Goodwill employees have disabilities or disadvantages

1,267

employers hired Goodwill program graduates

34

retail stores & an online sales business across a 15-county service area


JIM HEWITT Jim Hewitt served in the military for more than 17 years. After being stationed overseas, Jim decided to start a new life, but was not sure what that would look like. As he began researching job opportunities, Jim found information about Goodwill’s Warehouse & Logistics program and thought it would be a good fit with his military background. After completing the course, Jim interviewed for a temporary warehouse job at Brown and Haley. “I learned a lot of interviewing techniques from my classes. I did research on the company and I got the boss to talk about his passions which helped me respond to his questions with more relevant answers.” After meeting Jim, Brown & Haley was so impressed they invited him to interview for a full-time buyer position. Jim was hired 2 weeks later. “My work in the military had trained me for this position in many ways. Goodwill prepared me for the rest.”

Program SPOTLIGHT: Veteran Services With the help of new corporate partners and the continued support of Walmart, we expanded the reach and scope of our Operation: GoodJobs program, assisting 1,227 service men and women transitioning out of Joint Base Lewis McChord and seeking employment in the region. In the face of increasing demand we developed a more encompassing one-stop program for veterans, partnering with a network of agencies to provide comprehensive career planning, mentorship, additional job training and job placement for both soldiers and their families.


Program SPOTLIGHT: SCSEP

P A M M A T T I N G LY Pam Mattingly had been unemployed for 10 years, broke and in dire circumstances. “My neighbor told me to check at Goodwill, where they help older persons get back into the job market.” Pam enrolled in Goodwill’s Senior Community Service Employment Program (SCSEP) and was placed in training at University Place Parks and Recreation Department. “I re-learned the discipline of getting out the door in a timely manner and meeting a deadline.” One of her Goodwill instructors told Pam about Plus 50, a college program to retrain seniors for work. In 2011, Pam enrolled at Clover Park Technical College. “I had not been in a formal classroom since high school graduation 44 years ago.” In August of 2014, she graduated with honors and a 4.0 grade point average. Pam is now employed part-time by the Dean’s Office at Clover Park Technical College, entirely confident in her work skills and optimistic about her future. “My dream is to find a full-time position and buy a home.”

This fiscal year, 232 low income adults 55 and older entered the Senior Community Service Employment Program (SCSEP). Funded by the U.S. Department of Labor and run through Goodwill’s job training centers, the program provides subsidized, service-based training and work as a bridge to permanent employment. SCSEP is in its ninth year of operation at Goodwill.


T E R R A N C E H A M I LT O N Last year, Terrance Hamilton was in a bad place. “I came out here from Ohio to bury my father.” Soon after, without a job, he was homeless. And then he heard about the services at Goodwill.

Program SPOTLIGHT: YouthBuild YouthBuild is a program that transforms lives, helping at risk young adults become contributing members of society. Funded 80% by the U.S. Dept. of Labor, Employment and Training Administration, the YouthBuild Program is a second chance for low-income youth (ages 17-24) lacking education, job skills and employment. Goodwill has been operating YouthBuild for eight years.

A Goodwill case manager helped him get off the streets by referring him to The Housing for Success program. “It’s hard to be the best man you can be when you don’t have a stable home.” Terrance says. After finding stability, Terrance began the GED program at Goodwill. He passed his test within a month. Soon he was hired to work as a Case Aid at Goodwill. “I support all the youth that come through here, like the kids in YouthBuild, so they can earn their GED and get to work. And I encourage them to continue their education, like I did.” Terrance is grateful for Goodwill. “They helped me learn how to focus and realize that it’s a helping hand, not a handout. And, it’s up to you to take advantage of that help.”


C O R P O R AT E A L L I A N C E PROGRAM

Goodwill is successful because of business partners. The Corporate Alliance Program recognizes businesses and organizations that have made a significant investment in job training programs serving unemployed youth, families and veterans. In September, an event to honor 14 businesses committing $800,000 to job training and placement services featured the unveiling of custom painted Goodwill donation trucks. The trucks depict each company’s support to people with barriers to employment.

FO U N D I N G M E M B E RS Bank of America Boeing Chase Chuckals Office Products Columbia Bank Fred Meyer Home Depot

Key Bank Lowes Starbucks The Tacoma News Tribune Verizon Walmart Wells Fargo


CO M PAN I E S H I R I N G G OO DWI LL G R AD UATE S These employers hired a significant number of Goodwill program graduates in 2014. We thank them and all 1,267 organizations that provided the opportunity for people to go to work in our community. ABM Janitorial Services Ace Hardware Distribution Center Aerotek AJP Enterprises LLC Allen Brothers Best Buy Brown & Haley Cadillac Island Casino Catholic Community Services Cochran Electric Concrete Technology Corporation Dollar Tree Foster Farms Funtastic Inc.

Helpful Hands Inc. Home Depot Jack in the Box JC Penney Lowes McDonald’s Metro Parks Tacoma Neatermaids Papa Murphy’s Pioneer Human Services Puget Sound Best Chicken Raceways Technology Red Lobster Starbucks Stuffy’s Stuffy’s II

Subway Swift Transportation Tacoma Community College Tacoma News Tribune Trades Labor Corporation Walmart Weyerhaeuser Company Xerox Zirkle Fruit

PA R T N E R S OF THE YEAR

Two outstanding organizations were honored at the annual Ready To Work event for their extraordinary partnership with Goodwill. Starbucks, our Community Partner of the Year, has helped Goodwill in many ways over the years including training support and equipment for our youth barista program, expansion of services to our transitioning veterans and by hiring many Goodwill program graduates. Goodwill’s Business Partner of the Year, World Vision, is a global organization that helps communities locally and throughout the world. World Vision entrusts their fulfillment of major mailing programs to Goodwill, providing employment for people with disabilities and disadvantages.


GOODWILL BUSINESSES PROVIDE FOR JOB TRAINING Continued business growth in 2014 help fund job training and placement services for needy veterans, women, struggling families, single parents and young adults facing barriers to employment.

ONLINE Over the past seven years, Goodwill of the Olympics and Rainier Region’s online sales have more than doubled in size and grown from $2.1 million in 2008 to $5.2 million in 2014. More than 13% growth this year helped the operation become the fourth largest Goodwill online business in the country, listing 1,100 collectibles, books and media per day on Shopgoodwill.com, Amazon, EBay and others from operations at their 14,500 square foot facility.

RETAIL The opening of a third boutique in Sumner and expansion of specialty shops for Home Décor, Halloween and Christmas, helped drive sales up 3.2% in 2014. Headlining new store openings, private donors Clara and the late Ottie Ladd, and JP Morgan Chase and Company put forth the capital costs to pay for the development of the new Goodwill blue boutique in Sumner. The store will provide economic stimulus and fund job training for 250 unemployed over the next five years. Site work also began on a new 25,000 square foot outlet store and recycling/ distribution center in Olympia. Opening in February 2015, the site will employ 35 area residents, and generate additional revenue for Goodwill’s four main and two satellite job training and placement centers.


E J O B S A N D G E N E R AT E S U P P O R T RECYCLING & REDUCING WASTE More than 1.75 million people turned to Goodwill to repurpose gently used household donations in 2014. Thanks to recycling centers in Kent and Tacoma, 85% of what is donated is repurposed in some way. Nearly 50 retail and attended donation stations in the region receive donations for retail stores, blue boutiques and online sales, helping to drive revenue to the numerous job and career training programs offered at Goodwill.

GO2 PROPERTY SERVICES Goodwill’s Go2 Services has seen a 75.2% increase since last year as it continues to increase its residential and commercial clientele throughout Pierce County. Go2 offers custodial services, carpet cleaning, full-service landscape maintenance, floor polishing, painting and general handyman expertise. With this growth, Go2 now employs 48 people and is poised to grow into the future as the demand and coverage area expands. In 2014 Go2 entered into an exciting new contract with the city of Tacoma to remove graffiti from city structures. Go2 now serves over 300 customers.


LIFE SKILLS AND TRAINING PRO AND CAREERS In 2014 Goodwill’s training and education programs, and other services provided second chances and solutions to 9,602 unemployed in our region. Comprehensive support such as career planning, lifeskills training, job skills training and job placement assistance would not be possible without the help of 1,267 companies this year who offered jobs to our graduates and provided other resources. Thanks to their help, 2,894 people are newly employed, saving taxpayers more than $20 million in discontinued welfare and disability payments combined with taxes paid as people went to work.

FINANCIAL LITERACY

NEW COFFEE BUZZ & BARISTA TRAINING The Youth Barista program now has an additional training facility with the January opening of a second Coffee Buzz at the Hilltop Regional Health Center in Tacoma. This year, as 32 students moved through our 16 week program and two coffee shop locations, they experienced different customer flow, environments and equipment, making them more qualified to work at both independent shops and chain businesses. Enriching Barista training is part of a larger strategy to constantly improve curriculum. The program was founded using the curriculum of Starbucks and they continue to provide advisement.

Key Bank’s partnership with Goodwill to provide financial education and income tax preparation services for families, single parents and youth helped fill a critical gap in life skills education. Goodwill’s Financial education program provided 565 members of the community with invaluable skills essential to building financial stability and self-sufficiency. The course incorporates banking basics, budgeting, debt management, saving money, critical thinking skills, and understanding credit reports. The partnership with Key Bank, the IRS VITA Program and Pierce County Asset Building Coalition also allowed Goodwill to provide 622 families making less than $51,000 per year free tax preparation and filing services from January through April 15.


O G R A M S L E A D TO E M P LOY M E N T YOUTH SERVICES - THE REACH CENTER The REACH (Resources for Education and Career Help) Center is dedicated to re-engaging at-risk young adults into the education system and assisting them with employment services. This year 3,156 youth received education, assessments, skills training, placement and retention services through a variety of center programs. Co-located with Goodwill in Tacoma’s Milgard Work Opportunity Center, this partnership of over 30 local community agencies and schools provides a one-stop approach to career, education and personal and professional development for youth ages 16 to 24.

PROGRAM RESEARCH & DEVELOPMENT Goodwill is piloting an innovative program for offenders trapped in a cycle of dependence within our prison systems. Since September 2013, 28 candidates have received Goodwill job training, personal development and career planning towards becoming productive citizens and family members in our region. The service expands job training during incarceration then provides support during release and transition into the community to offer solutions and a second chance to many in need who end up in prison. To date, 85% of the former inmates who have obtained employment through our program are still employed.

SANDRA COLLINS GOES TO WASHINGTON Meet Sandra Collins, a former homeless mother who used her determination and Goodwill’s WorkFirst program to rise from desperation and substance abuse to become the new Olympia Outlet Manager for Goodwill. Sandra’s seven year journey is just one of more than 600 people on public assistance whom Goodwill assists each year through their WorkFirst education, job training, job placement and career development program. Sandra’s enthusiasm led to a July invitation to provide her story before Congress, testifying before a House Ways and Means subcommittee supporting subsidized job programs and their effectiveness in helping families go to work and escape poverty.


H E LPI N G M O R E P EO P LE I N M O R E WAYS Through four regional work opportunity centers in Tacoma, Longview, Yakima and Lacey and two satellite offices in our 15 county region, Goodwill offers over 30 different training programs and educational classes for individuals who need help going to work.

Retail Stores and Training Centers Work Opportunity Centers Satellite Training Offices

TACOMA LACEY

YAKIMA

LONGVIEW

WORK OPPORTUNITY CENTER OF COWLITZ COUNTY

YAKIMA WORK OPPORTUNITY CENTER

Goodwill provides a full suite of programs out of the Longview based facility, including office skills, computer classes, custodial skills and warehouse, transportation and logistics training. In addition, important services are provided to at-risk young adults through the WIA Out-of-School Youth program, which helps participants complete their high school education while acquiring construction skills through hands-on training. The center also focuses on the low-income older worker population, providing paid training opportunities through the Senior Community Service Employment Program.

The Yakima center provided services to 580 individuals with barriers to employment and worked with local employers to place 162 people into jobs. Helping more seniors get the assistance they need to get back into the workforce was once again a major emphasis for the Yakima operations in 2014.

In 2014, the Longview center helped 921 people with job training and educational services and placed 406 into jobs in the community.

From computer training to retail skills to teaching individuals warehouse and transportation skills, the staff in Yakima are committed to help individuals acquire the training and education they need to be productive members of the community.

SERVICES FOR PEOPLE WITH DISABILITIES & DISADVANTAGES Youth: Job Readiness & Work Experience Barista Skills YouthBuild Construction Skills High School reengagement/GED Violence Prevention Placement Services Adult Services: Vocational & Educational Assessment Military Veterans Services Job Search Assistance Placement Services Job Retention Services Supported Employment for people with disabilities

Adult Training: Job Readiness Computer Skills/Office Essentials Custodial Skills Culinary Skills Warehouse, Transportation & Logistics Retail Skills TEACH Retail Internships Financial Education Older Adults: Senior Community Service Employment Program (SCSEP)


FI NAN CIAL H IG H LIG HTS 2014 Operating Activities Statement of Unrestricted Activities (in thousands)

REVENUES Workforce Development

$5,548

Retail Operations   $65,733 Go2 Property and Contract Services   $1,145 Managed Real Estate   $611 Contributions and Miscellaneous   $1,410 TOTAL REVENUE   $74,487 EXPENSES Workforce Development Services   $9,595 Retail Program Services   $53,967 Go2 Property and Contract Services   $1,026 Managed Real Estate   $297 Fundraising   $857 Management and General   $5,055 TOTAL EXPENSES   $70,797 CHANGE IN NET ASSETS FROM OPERATING ACTIVITIES

$3,690

The accounting firm Clark Nuber has audited the financial statements in accordance with auditing standards generally accepted in the U.S. The audit received an unqualified opinion.

PROVIDING MAXIMUM IMPACT ON THE COMMUNITY

91.6%

Operating Revenue Growth 2010-2014 ($Million)

of Goodwill expenses goes toward mission services

$74.5

$72.2

$65.1 $60.5 $55.1

8.4%

of Goodwill expenses goes toward overhead (management & fundraising) 2010     2011

2012

2013     2014

CARF Certification

Goodwill’s job placement and job training programs have received the highest level of accreditation available. CARF International, an independent reviewing agency, awarded Goodwill a three-year accreditation through November 2017.

WorkSource Affiliate

Goodwill is a WorkSource affiliate in Pierce County, assisting in delivery of employment services.


FINANCIAL DONORS CHANGE LIVES DREAMMAKERS This year the DreamMaker program awarded 240 scholarships to program participants in need of financial assistance, allowing them the chance to change their lives and re-enter the job market. In September at the historic Lakewold Gardens Estate, Goodwill honored the achievements of former and current Goodwill program participants and thanked DreamMaker donors for their support. Willie Stewart, the 2014 DreamMaker of the Year, Foundation Board member, and longtime friend of Goodwill was recognized for his years of consistent dedication. GRANTS Goodwill received grants from community partners including KeyBank, JP Morgan Chase Foundation, Microsoft, Safeway Foundation, The Puyallup Tribe, Catalyst Kitchen and RealNetworks Foundation all in support of Goodwill’s mission to provide job training. Goodwill’s Veteran Services and program Operation: GoodJobs, with the founding support from the Walmart Foundation, received another year of financial support from Starbucks, Wells Fargo, Bank of America, Wounded Warrior Project and Boeing. The support of these funding partners enables Goodwill to provide our community’s veterans with the transition services they require. READY TO WORK FUNDRAISING EVENT In 2014, Goodwill’s annual Ready to Work event once again was a resounding success! Over 600 guests showed support and raised over $120,000 for scholarships to provide job training and prepare program participants to be “Ready to Work.”

JIM LOOMIS Foundation Board Chair


HONOR ROLL OF DONORS Goodwill and the Goodwill Heritage Foundation would like to thank the following community members for their support. Through your generosity, you inspire confidence, self-sufficiency and a commitment to community. Because of you, deserving individuals are able to receive the job training, education and support they need to be contributing members of our community. We thank our donors, sponsors, grantors and corporate partners for being champions of Goodwill’s mission.

$100,000 + JPMorgan Chase Foundation Starbucks Coffee Company Edward L. & Helen S. Woodbury Trust

$25,000 - $99,999 Boeing Company Goodwill Industries International KeyBank Foundation Microsoft* Verizon Wireless* Wells Fargo Foundation

$10,000 - $24,999 Employees Community Fund of Boeing Puget Sound Adolfson & Peterson Construction Bank of America Catalyst Kitchen Terry Hayes RealNetworks Foundation Buck & Joanne Thompson

$5,000 - $9,999 The Bamford Family Foundation Dimmer Family Foundation Florence B. Kilworth Charitable Foundation June & Julian Foss Foundation KLAY* Ed & Stacey Ogle Scott Silver Todd & Teresa Silver William W. Kilworth Foundation

$2,500 - $4,999 Rick & Betsy Ellingson Dennis & Lucinda Fulton Golden Oldies Guild Greater Tacoma Community Foundation Melinda Ladd Toby & Laurie Murray Puyallup Tribe of Indians Frank Scoggins & Diane Cecchettini Mike & Katie Shields Allan & Judith Trinkwald John & Lesa Wiborg

$1,500 - $2,499 Albers & Company, Inc. Donna Albers

Malika Ali Barbara Ault Steve & Mary Barger Kimberly Barron Cheryl Bidleman Charles W. Bingham Christa & Tom Brothers Jack & Lisa Butson Adriana & Michael Chandler Richard & Robin Corak Nina Craft Richard & Clare DeVine Melanie & Robert Dressel Dave Edwards & Pat Shuman Buzz & John Folsom Ken & Lucy Gibbon Jason & Tara Hall Jim & Enid Harris Skip & Carolyn Haynes Paul Hensel Mark & Diane Holcomb Don & Mary Johnson Julie & Chad Krilich Clara Ladd Keith & Gina Lennon Shirley Lothrop Tina Martinez Dianne & Fred Matthaei Tony & Julie Panagiotu Pioneer Sports, Inc.* Chris Politakis Riverview Asset Management Michael Secright Brandy & Anne Smith Paul Spears Willie & Faye Stewart Ronald & Carol Stockdale Judith & Brad Swain The Titus-Will Families Foundation Jim Tomlinson John & Lee Ann Tuohy Jamie & Sally Will, Jr. Jeff & Nancy Woodworth John & Judy Woodworth Chad & Heather Wright

$1,000 - $1,499 Don & Nancy Anderson Sean & Kyri Brown Peggy M. Buehler Anthony L-T. Chen, MD, MPH & Shin-Ping Tu, MD, MPH Bruce & Lauren Dammeier Mark Dennis Bill Dickens Alycia DuBry & Sophie the Service Dog The Family Foundation Chuck & Sue Hellar Dennis & Marcia Joines Robert & Pauline Kirchner Kirchner Foundation Anne & Don Kress Rodney & Shelley Ladd Kris Lawrence Jim & Debbie Loomis Bev Losey Grace Lynch

Mary Kay & John Manley Dan & Elaine Mintz Barbara Mitchell Briner Klaus Nalley Sarah Oliver Beth Petersen Frank & Elaine Pupo, Jr. Janet Robbins Carla & Larry Santorno Shahrokh M. Saudagaran, Ph.D. Jane Shanaman Granum & Doug Granum Diana Small & Doug Garrett Jay & Wendy Stricherz Jeff & Ann Stroud Tacoma-Pierce County Insurance Professionals Dr. Pamela Transue John & Rhonda Tye Jim Waldo James Walton Scott & Donna Waner Charles & Nansea Welsh Luke & Alyssa Xitco David & Barbara Young Ed & Connie Rae Zittel

$500 - $999 Joanne & Cal Bamford, Jr. Dick & Karla Benedetti Greg Biersack & Justina Cruz Biersack Nick & Linda Bonazza Marty & Joan Brashem Clarissa Breshears Paul Brown Tom & Diane Butler Scott & Nancy Charlston Tim & Sharon Daly Morgan Donnelly Christopher Fidler Kyle Gibson Bev & Artis Grant Joanne Henry & Jon Seward Rodney Hines Priscilla Huber Intel Corporation Jessica Izem The Dennis Leuthauser Family Wendy & Gary Martindale James & Beverly McCormack Sandy & David McKay Gary & Julie Nordlund Lazarus & Martha Politakis Robin Russell The Seattle Foundation Pat & Sara Steel Kevin Sullivan Targa Sound Terminal James Travis Larry & Jane Treleven El & Doris Vandeberg VIMBY, LLC Washington State Combined Fund Drive Washington Women’s Foundation Dean Waters Sandy Watson Kim White & Tom Cook


HONOR ROLL OF DONORS $250 - $499 Chris Ballasiotes Robert & Kelly Best Tammy Birklid Scott & Mary Chapman Brian Cockrell Loren & Holland Cohen Kieran Craft Tina Cranmer Corinne Dixon John Dzaran Jay Fathi Larry & Randi Fockler Janie & George Frasier The Arthur J. Gallagher Foundation Deena Giesen Ken Grassi John & Jennifer Guadnola Steve Harlow Hentschell & Associates Jean Jackman Georgeanne Johnson Gerry Kingston Mark & Marty Kogle Kroger Matt & Jennifer Kupka Dave Lawson James N. Leonard Mark Lewis William & Pati Lynn Ruth Martin Warren & Elizabeth Martin Jemima McCullum Margy McGroarty Jeanette Miller Greg Mowat Jim Patterson John Peasley Kevin Phelps Andrew & Dinah Prather Marty Schillaci Don Sosnowski Gregory Stewart Sullivan Painting Service Mike Tassin Teresa Tresch Dan Voelpel Phil & Nancy Watkins Carl Wheeler *Includes In-Kind Gifts

Special thank you to anonymous donors who raised over $15,000 We would like to thank all supporters of Goodwill who have chosen to give without recognition. In total, these generous individuals and organizations have donated over $15,000 in support of participant scholarships, job training programs and community awareness.

Special thank you to matching gift companies Thank you to the following companies for encouraging their employees to give charitably by matching philanthropic donations. Your matching gift programs demonstrate a true belief in the well-being of our community. Bank of America KeyBank Russell Investments Starbucks Coffee Company Verizon Wireless

READY TO WORK 2014 SPONSORS AND TABLE PATRONS

Thank you to our 2014 Ready to Work Sponsors and Table Patrons. Your support of this annual fundraising event makes it possible for Goodwill to provide scholarships and accredited programs for people seeking to change their lives through the power of work. Presenting Sponsors ($15,000) Columbia Bank Starbucks Coffee Company Speaker Sponsor ($10,000) Boeing Company Award Sponsors ($5,000) Associated Petroleum Products, Inc. Bank of America Print NW* Whitehouse & Schapiro, LLC Opportunity Sponsors ($2,500) Panagiotu Pension Advisors, Inc. PCI Services Propel Insurance Robblee’s Total Security, Inc. Rodda Paint Tucci & Sons Verizon Wireless Walmart Hope Sponsors ($1,500) BRIDGE Consulting Group, LLC CenturyLink DaVita The Geneva Foundation Heritage Financial Corporation Mountain Construction, Inc. MultiCare Health System Smith Fire Systems, Inc. Willie & Faye Stewart The News Tribune* Unisource Worldwide

Table Patrons ($850) Adolfson & Peterson Construction BCRA Architects, Inc. Brown & Brown of Washington Buzz & John Folsom Cascade Print Media Chase Bank Chuckals Office Products Clark Nuber Davies Pearson, PC Fred Meyer, Inc.* Dennis & Lucinda Fulton Gold Medal International Gordon Thomas Honeywell, LLP Group Health Cooperative Haddad International, LLC Hagel & Company Terry Hayes C.W. & Jodi Herchold Hotel Murano* Immedia* Don & Mary Johnson Konica Minolta Business Solutions McKinney Trailer Rentals Mercury Payment System, LLC Midco Materials Handling Morgan Stanley Smith Barney Pepsi-Cola of Tacoma Pierce County Community & Technical Colleges RBC Wealth Management Shanaman Strategies, Inc. Simpson Investment Company/ Simpson Lumber Company Solid Waste Systems, Inc. Sprague Pest Solutions Stellar Industrial Supply, Inc. Union Bank University of Washington, Tacoma Used Cardboard Boxes, Inc. WCP Solutions Other Supporters Almond & Associates Carver & Associates, LLC Fired-Up! Culture Pacific Commercial Tire Phoenix Protective Corporation Print NW* Recycle Systems, LLC Starbucks Coffee Company* West Coast Truck & Trailer Repair, Inc. Western Pacific Leasing *Includes In-Kind Gifts


GOODWILL HERITAGE SOCIETY The Goodwill Heritage Society is comprised of individuals and families who have chosen to leave a legacy with Goodwill through their will, charitable trust, gift annuity or life insurance policy. Goodwill recognizes those individuals whose passion for Goodwill’s mission will endure. Marian Bailey Estate The Thomas S. Brothers Family** Samuel H. Brown Estate Lillian Brunzel Estate William L. Cagle** Donald F. Conner Estate Elaine F. Crawford Estate Mary Darling Estate Linda A. Erickson Eugenia Fairbanks Estate Hugh S. Ferguson Trusts John & Buzz Folsom** Jane C. Gattavara Estate Leah D. Gunnarsen The Michael W. Hansch Family** Terry Hayes** Don & Mary Johnson** Forrest & Bethel Jonson Estate Jack R. Joyner Estate Karl Kaiser Estate The Kimble Family Revocable Living Trust/ Elizabeth R. Kimble Hans Lemke Estate Mary Long Estate Evelyn W. Lordahl Estate Dean A. & Joan McSweeney** Lila J. Miller Estate Alice E. Morgan Estate Andrew Nelson Estate Sue D. Nilsson Fund Ed & Stacey Ogle** Elizabeth Pettigrew Estate John W. Quick Estate Jeanne Schenck Estate Paul Schumacher Trust David Sclair Estate Mary Lou Sclair** Clifford H. Smalling Estate Willie & Faye Stewart** Frederick T. Taylor Estate Beatrice E. Thompson Estate Ingeborg Wathne Estate Genevieve Wilcox Estate Don & Mary M. Williams Estate Edward L. & Helen S. Woodbury Trust **Future Gift Arrangements

GOODWILL BOARD OFFICERS

FOUNDATION BOARD OFFICERS

Chair Don Johnson

Chair Jim Loomis

Treasurer C.W. Herchold

Vice Chair Greg Biersack

Secretary Frank Scoggins

Treasurer Barbara Mitchell Briner

At-Large Dr. Pamela Transue Skip Haynes

Secretary Dennis Fulton

DIRECTORS Robert Bruback Anthony Chen, MD Bill Dickens Buzz Folsom Cheryl Jones James Matteucci Jemima McCullum Ryan Petty Shahrokh Saudagaran, Ph.D. Karen Seinfeld Judy Swain Jane Taylor Timothy Truebenbach Scott Waner Chad Wright (Past Chair) Ed Zittel

BOARD MEMBERS Justin Anderson Steve Barger Bill Dickens Buzz Folsom (Past Chair) Chuck Hellar Willie Stewart Timothy Truebenbach Jim Walton

GOODWILL MANAGEMENT TEAM Terry Hayes, President & CEO Mark Holcomb, Sr. Vice President Business Operations Jef Veilleux, Chief Financial Officer Richard Corak, Workforce Development Director Cheryl Bidleman, Human Resources Director Chris Politakis, Marketing & Communications Director Michael Secright, Information Technology Director Christa Brothers, Chief Development Officer, Goodwill Heritage Foundation


WORK OPPORTUNIT Y CENTERS Goodwill’s Work Opportunity Centers provide job training and placement services to the public. Tacoma Milgard Work Opportunity Center 714 S 27th St Tacoma, WA 98409 253.573.6500

Longview 1030 15th Ave, Ste 300 Longview, WA 98632 360.501.8340

Aberdeen-SCSEP 1103 E Wishkah Blvd. Aberdeen, WA 98520 360.532.0041

Spanaway-WorkFirst 14910 Pacific Ave S, Suite A Tacoma, WA 98444 253.582.0655

Yakima 10 N 10th Ave Yakima, WA 98901 509.452.6061

Lacey 4800 Yelm Hwy SE Lacey, WA 98503 360.456.0273

Goodwill |  714 South 27th Street | Tacoma, WA 98409 | 253.573.6500 | goodwillwa.org


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