"7he Zccn. "' c Developers Adviso.-~;.
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CHARLOrE REGIO JAL PARTNER:IHIP
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CHARLOTTE
USA.
M TOT WENDOVER HEIGHT I TO HBl CELEBRA E YO HOW YOU SPEND IT IS COMPLETELY UP TO YOU. Tl-I:S OFFER AVAILABLE FORA L MIHD TIME OJ'- LY CREATIVE FINANCING C,PT!ONS ARE ALSO AVAILABLE.
Fairway Custom Homes from $1.2 million. Designer Homes from the $600s. Custom Homesites from the high $200s . Limited Club Memberships available.
@ IQUALKOUSINC
OITORJUNifY
Obtain the Property Report required by Federal Law and read it before sigr.ing anything. No Federal agency has judged the merits or value, if any, of this .,n crcy. Exclusive sales and marketing is through LV Realty , LLC, the authorized a;:t;entfor the developer. Prices are subject to change withow notice. Use of cluban ,rtiries available through se/Jarate membership. Monthly dues and use fees will apply.
A
VIS l 0 N UN C 0 M PROM I 5 ED In
1
wo-ld of compTOmis e a world -n erd y a=leq.n~te , there are still-
few indiâ&#x20AC;˘: iduals who steadfastly refuse to compromise. Who nsi . t upon e::xcelleoce and ac~pt r othing less. Those individu1ls will be at home lt Longview. long ¡iew is a private, ga~ed residential commLnity in the SoLth CharLotte area featur in;; a -:-ivate members clu showcas ing an elegant and ~ pacious Tud :r-style dubhJuse, a superb Jack NicklaL_ Si gnatu::-e C.:>lf Course and a p-ivato:: Activities Center wi: h tennis, fitn ess and pool ~. We invite your inquiry.
(704) 443-2525 www.Longview.cc
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Eng neenng EducationaJ ::x .: :lence JNC Ch::rlo-te's Jim Woodvta-:: -_ -rs 'lv'crl<:J-,; ::::ap tal 3.nc: Humc..n Resources 1-t::> k)p- '..Jotcr ntellectual Cc.p1ta
28 "Docto -ing Up" the Uni·/ersity UNC C 1ar ot:e Affirms 1ts Classiti.::atic•r c.s a :Zesearch 1 '1ter~ 1·;e L riv::rs1ty ThroLgh - 1e C 1ar ot:e Research h st itLt:e
16 Han ds On HR ::<:EL Ire hard es 1-unc.n aod Je-:itswork, so
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""' ""31CS :r=: No-v serving Employe~s ir 49 st<::es, ~he :ompan:' -.a> cbub ed -, -EverLE':
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in 1918.
6
charlotteUSA biz
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32 Successfu l
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biz digest
40
a:j,iceand :>ne of -,e irs: thngs 10u ·.vii i<Bt·
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41
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43
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This month;: cover featu ~t; jim Woodw.; r{ on the camr:u; oj UNC Charlotte. Photography b.:Wayne Morris.
36 C hark:rt:te's Queen o Pro ject t'1anagement In 19':-E, ~_ars- MdBac launc-e:l F'mje= MmaE?S n:.
-l~r-Ch;..-btte-::>a>a:
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july 2003
pu :>lisher's post:
The : harlc•tte PhilharmJDi•: 0 -ch~stra 1<-ck5 off its l iti season of enterta::n r;; C hJrlo:Lec.ns.
Mento ring
4
epartments
c iaflotte
cliaflotte
IZ
July 2003 Volume
4 • Issue 7
Publisher John Pau l G alles jgalles@greatercharlottebiz.com
New Charlotte Regional Economic Development Guide 2004
Associate Publisher/Editor Maryl A. Lane maryl.a.lane@greatercharlottebiz.com
Greater Charlotte Biz is pleased to partner with the Charlotte Regional Partnership in developing and publish·
Creative Director/Asst. Editor
ing the inaugural Choose CharlotteUSASM: Charlotte Regional Economic Development Guide
Brando n J. Ph am bph am@greatercharlotte biz.co m
2004. This new publication will be printed this fall and distributed through the Partnership
Account Executive Krist en A. C ayes kcayes@great ercharlottebiz.co m Em ily G . Lu ndell elundell@greate rcharlottebiz.com Brian K. W ill iams bwilliams@greaterc harlottebiz.com
and local econo mi c development agencies to over 25,000 businesses and individuals engaged in recruiting or relocating businesses to our economic community.
Choose CharlotteUSAsM will provide colorful and comprehensive insights into the unique ba lance of business strength, accessibility and exceptional quality of life that define Charlotte USA. Its content, generated in cooperation with the Charlotte Regional Partnership, will be displayed in an attractive glossy magazine format full of facts and figures that demon· strate why this region is a prime location for business growth and development. Inside, its pages will provide an extensive overview of the regional marketplace and all that it offers
Business Development Bill Lee blee@great ercharlotte biz.com
to attract new and e)(panding businesses. It will provide individual profiles of the sixteen counties t hat make up Charlotte USA and document the significance of our location and geographical advantages as well as information about the business climate, our labor
Contributing Writers Ken Allen Andrea Cooper Susanne Deitzel Heather Head Lynda A. Stadler
Contributing Photographer Wayne Morris
force, education, he 31th care, commercial real estate and the qualities of life in Charlotte. We are proud to be working with Mike Almond and his staff at the Charlotte Regional Partnership to produce th is annual publication. Mike has said in support of this project: "Our local econo mic developers are excited about this project. too. The Economic Developers Advisory Committee has endorsed this publication as a valuable resource to utilize in their respective recruitment efforts. Not only will they have input on the content, but they will also use the publication to tout the region as a prime location for business.
Greater Charlotte Biz is published 12 times per year by: Gall es Communications Group, Inc. 560 I 77 Center Drive, Suite 250 Charlotte, NC 282 17-0735 www.greatercharlottebiz.com 704.676.5850 Phone 704.676.5853 Fax
The Partnership inte1ds to use this publication in each of our information packets that we
Press releases and other news-related information, please fax to t he attention of "Editor" or e-mail: editor@greatercharlottebiz.com
Economic Development Guide 2004. You r business products
Editorial or advert ising inquiries, please call or fax at the numbers above or e-mail: info@greatercharlottebiz.com
ticipatio n wi ll demonstrate your support for th is effort and de liver
send to business leads and prospects, at tradeshows and market entry seminars, on our econom ic development missions both domestically and internationally, and as part of our Charlotte USA marketing and advertising campaign." As an importa nt business resource in this community, we would li ke to invite yo u to advertise in t he Charlotte Regional
Subscription inquiries or change of address, please call o r fax at the num bers above or visit our W eb site: www.greatercharlottebiz.com All contents © 2003 , Galles Communications Group, Inc. All rights reserved. Reproduction in whole or in part without permission is
prohibited. Products named in these pages are trade names or trademarks of their respective companies. The opinions expressed herein are not necessarily those of Greater
Charlotte Biz or Galles Communications Group, Inc.
6
jul y
2003
and services are especially valuable to this region and will be essential to businesses coming to this marketplace. Your par· your ambitions to assist relocating businesses with their business activity. Please contact our office at 704·676·5850 if you would like a media package that further describes this new annual publication and the marketing opportunities wit hin its pages. As the economy grows, we want to be fully engaged in expanding your business as well as encouraging and attracting new and existing businesses to Charlotte USA. Your support is very important and is greatly appreciated. Together, we can sti mulate greater economic opportunities for the entire business commun ity by encouaging business attraction, growth and expansion.
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A New School for the New Economy Dr. William Marston at UNC Chapel Hill spe-
The result of that collaboration was the
cializes in the treatment of wounds, not the
Highland School ofTechnology, which opened
development of promotional materials. So,
Science, and Dental Science. Students who choose the Dental Science
in July of 2000 as Gaston County's first mag-
pathway perform entry-level skills through
when the director of the UNC Wound
net school, drawing from the county's eight
experiences on and off campus, and are eligi-
Management Clinic needed a brochure and
existing high schools. Highland offers targeted
ble for Dental A ssisting certification when
presentation materials for a series of three-
instruction in Health Sciences and Biomedical
they complete the program.
day seminars on wound treatment he and a
Technology, Commu'lications and Information
half dozen medical experts from across the
Technology, and Manufacturing and
the career courses provide an entree into a
country were conducting, he looked for out-
Engineering Technology, while also requiring
field that they plan to study further in college.
side help.
vigorous coursework in traditional subjects.
" The classes are very specific to what we
A veteran graphic artist? A high-priced ad agency? A big-dollar consultant? Nope. Dr: Marston hired a high school student.
Of course, Glenn Brandys is not your typ-
" Our specialized training is second to
want to do;路 says senior Jennifer Melia, who
none, but we also are very deep in the aca-
plans to study nursing at UNC Chapel Hill.
demic end;' says Highland School principal
"The most valuable thing for me has been
Lee Dedmon. "It requires a real commitment
learning how technology is integrated with
from the students and the teachers to come
medicine."
ical high school student. And his high school is
here, and I believe that's why they're so suc-
not the standard educational institution.
cessful:'
Brandys, a senior in the Graphic
Of course, for many Highland students,
Melia hopes to be a labor and delivery nurse.
Highland students must test at or above
Communications program at Gaston
grade level on state tests in reading, writing
Communications and Information
County's Highland School ofTechnology, is
and math, a departure from the past when
Tt h
headed to UNC Chapel Hill on a Morehead
" vocational" students often were those with
The Communications and Information
Scholarship.The fact that a so-called " voca-
little aptitude or interest in reading, writing
Technology Academy consists of two path-
tional" school can turn out Morehead
and arithmetic.
ways and the Academy of Finance. Each path-
Scholars is a testament to the advancement
Even with its specialized curricula,
way -
Network Administration and
of career-guided public education. So is the
Highland was named a North Carolina School
Computer Engineering Technology -
impressive collection of skills Brandys has
of Excellence in each of its first two years.
a variety of nationally validated business or
Here is a quick look at Highland's areas
already developed. The fledgling graphic artist has mastered
of professional study:
H
t
Students are introduced to careers avail-
school. " I call myself a 'multi-media consultant," ' he says with a chuckle. Highland, along with Charlotte's Berry
industry certifications. The Network Administration curriculum is based on industry-validated standards of
digital media application, Web page design and advanced desktop publishing while in high
leads to
day-to-day administration of an installed network. Students completing the program can
able in support positions in hospitals, clinics
become a Certified Novell Administrator
and other medical fac lities, and focus on serv-
(CNA) and a Microsoft Certified Professional
ing in one or more of those roles during their
(MCP).
School of Technology, is changing the way stu-
training. During their senior year they rotate
dents in Charlotte USA prepare for their pro-
through the different areas of a hospital,
emphasizes the skills needed to build,
fessional futures.
where they actually perform entry-level tasks.
upgrade, configure and troubleshoot comput-
These students are eligible for certification at
ers, peripherals and operating systems.
N
d
0
Five years ago, the Gaston Board of County Commissioners and Board of
Nurse Aide Level I when they complete the program. Students who choose the Medical
Computer Engineering Technology
Network Administration focuses both on routing and switching, as well as WAN switching solutions across the disciplines of network design and network support. Curriculum con-
Education, increasingly aware of an economy
Sciences " pathway" prepare to be health care
shifting away from traditional textiles and
workers in an advanced technical or profes-
tent follows industry guidelines to prepare
manufacturing and toward technology and
sional health career. Highland's Health
students for "A+" certification as well as
service industries, saw the need for an institu-
Sciences and Biotechnology Academy also
Cisco Certified Network Associate (CCNA) certification.
tion that could successfully prepare high
serves students interested in careers in health
school graduates for immediate entry into the
fields. Students can choose from one of three
workforce or college.
pathways: Allied Health Science, Medical
8
jul y
2003
The Academy of Finance introduces students to broad career opportunities in the
greater charlotte biz
financial service industry. It provides students
Morehead if it did ."
with industry-related courses of study, while allowing them to earn paid internships at leading financial services companies, find jobs after graduation, or continue their education. Aaron Isbell, a senior in the Network
needs. That experience pays off. Since 1976, 98 percent of Johnson & Wales students
johnson & Wales Brings Fresh Taste to Region Charlotte USA's already expansive menu
are placed in career positions within 60 days of graduation . "The Cha rlotte campus will deliver a
of higher education entrees will grow in fall
high-level educational expe r ience to its stu-
Administration program, served an internship
2004 when Johnson & Wales University com-
dents ," Dr.Yena says. "It will be a unified
with the City of Gastonia last summer -
pletes the move of its Charleston, S.C., and
urban campus in the heart of this major
Norfolk,Va., campuses to Charlotte.
Southeastern city, where students will go to
the
first, he says, the city's IT department has had. "The first week, they had me going out with them and just blowing out comput-
The university will be an anchor in Gateway Village, a mixed-use urban develop-
ers," recalls Isbell, who plans to major in
ment with a range of commercial and residen-
computer science at N .C. State and hopes
tial buildings located at the western entrance
to become a chief information officer. " But
of Charlotte's center city.
after the first week, they had me doing service calls on my own."
"Johnson & Wales is an established yet growing career educator, and our decision to
Isbell already has lined up an internship
class, live and actively participate in the community." Feeding economic development, Johnson & Wales ' Charlotte ca mpus is expected to generate nearly $60 million in annual economic activity when it reaches the projected 2007 enrollment and employ-
establish a full campus in Charlotte is a signifi-
ment levels. This represents direct expendi-
for this summer with Xerox in Charlotte.
cant and strategic move," says Johnson &
tures by students, employees, visitors and
Wales president John A.Yena. "Charlotte is a
the university, as well as indirect spending
Manufacturing and Engineering, and
growing, progressive city that meets all of our
generated in the local economy.
C
o A
e
fundamental criteria for a 'best fit' campus. It's
Nearly 80 percent of the university's
Manufactu ring and Engineering offers a
in a region with a strong market of students
students are expected to earn about half
curriculum based on technical design skills,
to recruit. It's a market with a wide range of
of their tuition through work during the
engineering principles, manufacturing process-
major employers in key industries that we
school year. The North Ame r ican division
es, and quality concepts through hands-on
serve. And, it's a market with a prime urban
of Compass Group, the world 's largest
training and work.Topics include electrical cir-
location to house a unified campus, not to
food service provider with more than
cuit design and analysis, electronic sensors,
mention extremely committed business and
I 16,000 employees in North America
electronic controls, programmable logic con-
civic leaders who've reached out and
alone , already has agreed to employ
trollers, programming and operation of a mill
embraced us:â&#x20AC;˘
Johnson & Wales students.
and lathe, plastics design, materials engineer-
Johnson & Wales ' Charlotte campus
Compass Group, the official catering
ing, robot programming, MasterCAM pro-
will offer associate and bachelor degree
services supplier of the 2002 Olympic
gramming, technical drawing with AutoCAD
programs from its three colleges -
Winter Games, provided internships fo r I00
software, and statistical data analysis.
Business, Culinary Arts and Hospitality. The
Johnson & Wales students during the Games
university plans a total investment of $82
in Salt Lake City, and made a one-time $2 million covenant gift to Johnson & Wales.
Graphic Communications offers students an overview of the print graphics industry and
million to develop the Gateway Village
video production, with emphasis on copy
campus, which will include new residence
preparation, digital file preparation, principles
and academic facilities, and new culinary
" Having Johnson & Wales in Charlotte will have a lasting impact on our center city,
of design,Web graph ics,Web page layout, and
arts instruction labs, classrooms, adminis-
with nearly 3,000 college students living and
Web site design.Video production skills
trative offices, and facilities in which stu-
working uptown;¡ touts Charlotte Mayor Pat
include storyboard creation, video camera
dents rece ive hands-on training in areas
McCrory. "This Un iversity will change the
techniques, lighting techniques, video graphics,
ranging from retail store management to
entire city for the better, and it's another
and editing techniques. Students can become
hospitality and food service.
example of how Charlotte is diversifying its
proficient in several Adobe packages, including
In 2004, the University plans to start
Illustrator, Photoshop, and PageMaker, and be
classes with an enrollment of 885 students,
designated an Adobe Certified Expert (ACE)
which will grow to more than 2,800 by
in those products. That brings us back to "multi-media consultant" Glenn Brandys, who's finishing his work in Highland's Graphic Communications program. Brandys plans to study business, not
bi2
2007. Employment at the Charlotte campus by 2007. Johnson & Wales is equally focused on teaching its students and supporting the employers who will hire them. In addition
think the shift will be an additional challenge.
to academic classes, its experiential emphasis requires that students spend a term
to going down a certain career track,"
working in industry, learning hands-on skills
Brandys says. " I couldn't have gotten the
wh ile helping to meet local employment
greater charlotte biz
of a growing Urban area."
is projected to reach 250 staff and faculty
graphic design, at Chapel Hill, but he doesn't " In no way has Highland limited me
economy and increasing the many amenities
july 2003 9
Legislative and Regulatory Highlig~ for Area Employers Reference Chec ki 1g Llw Pro'l'iic es Em ployers with (!u .... 1e d lm m uni t y Giving referen:es -::r curr:rt o prec:~.n
vious em ployees
b-:o : ifficu t W1en rou
are unsure :)f the le,sal Nor th Carolina lav..
i~i l ity
~ac;
irvol-ed.
limit:zc i-n-nuni-
ty from civil liabilit> o an :enp oy=r ""'ho provides
employm~
information about
~
ree-ences .Ji ; c OSilg
rent ::.r -'::rme:r employer was ooth false
involved, initially an employee servi1g:
and :he erlj:loyer provding the informa-
as an exclusive career agent of a
ti·::>n <ne--.. or reasona bl' should rave
Nationwide insuranc.: company, sutse-
kno'."T :h-= i1forma-rion was false.T1e key
quently s igned an agreement with
tc· gi•ilg c:
re~rence
is to focus en whac
is trL1:1iLI 1nc factual irtformaticn versus SLbjec: i·,: ::>pinions. Sout1 Carolina .similc: r
~::<JOJ:e
has:~.
to a prospective er.plor- - Altho1J5r rot specified in the staru:e, j:x:• histor1 Nll marion as dates of e111plo;-n.:nt. fBY level job assignments, etc.. The statute doe! s:e ::ificamy li;t jot: indudi~
s, ~t lities and : rai:s
as they may relate: to !L tability for • In the case of a fc·r:me- employ-:e., the reason for the errF O)'=-='s sepa a: ion. The employer bes dte protzcti:::>n :::>f : his immunity, howe\o€r, i
1
pla.ildf nows
::>y a "preponderance oft e evi:len o:e" -:hat the informatio1
nies othe c than Nationwide witrou:
perc~
its written consent.
ol eT ployers said they m:mitor
The contractor's lease agreemE!!lt.
l n:er•e:t c:n'lo:ctions, arc appro:::im:nely
.Ji~ : bsed
::>y tlE
~urvey
was the property of the company. No : only that, notice popped up on me
-nuy r=;zsc:n br emp loyers to rrcnitor
computer equipment informing the use -
:mploree _so: of the Into: -,et and e-mail.
that the system, inclu :ling e-mail , co Jld
r:Jft [;;: - ::~on
an employer go vthen
be monitored to protect against an>
-noniloer 1g cr accessing employe:es' elec: ronic : o
11lJ1icatbns before VI::> ating
The company found a letter wr-rt:n
Ore ::::-ur: drew the line on Vlhat is ·•,d-e~j:pil§
unauthorized use . by the contractor sol citing busir es~ frc:m
:h.:ir yi oLJ' rights? oegal c.rd .-oat is net lega under
c~.r-
stated th at the computer equipmen:
1 ~o f::>Jrf!hat: legalliati ity was the pri-
3Lt
' uture employment_
or writing policies of insurance in onp'l-
the Arne -i:an Management Asso.:iltion, 60
:n plo)ee? e--nail messa5es.The
re-employment; s~: i
insurance and prohib ted from S•::>lictil&
b~
;.cc:::rding to a suney condJCted
N~ioKJv..id:
exclusively in the sale and service d
47 per::e£1: said they stcre and r:e·tiew
• T he suitability of :he -=rrployee fer employee's
contractor, using computer equi::>m-: n:: Under the agreement the contract=r
E m ploye ' Moon itoring of Electronic C onr mu nication s
most likely include ;och eJj: lo:(m:rt infer-
~The
to perform essential y
was committed to re:::>resent
errployee's job hist·:>ry cr :::>erfornaore
performance as
com~ any
the same function as an independent leased from the company.
that pro,·i.Jes prcteaion.
(Capi:d '\siiDciuted hdustr es)
: urre'lt or fcrner
the
the company's competitors. Upo1 :his
f:ce ~al
discovery, the com par y searched the f le
laws. In th is case, the Jerson
server to determine whether the le: ter
"They'll never find out what happened with my last job. T at was two states away!'
hyes we will! Comect your business to the fastest source of qwlity background information retrieval! Win _on-Salem, North Carolina
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jul y 2003
greater charlotte biz
had actually beer sent. The file serve· found c.nother message the contractor h;;d sent :o a co-wc·rker co'lfirming that th-: letter had teen sent to ;at least one
comp~titor.
retrieved the
e-~il
he -:ornpany
from me o-wxker's
lie of previously :ceived and discarded mes;ages stored :n the se-ver. The compa-
Blair, Bohle & Whitsitt PLLc
y onceled the independe1t contr;acwr's •: ontract, and the, the conrractor sued the
Certified Public Accountants
:ol1'1'any claiming that it unlaw1ully inter:epted and acces;J:!d his e-mail in v-olation ;,f federal law. The court fcund that the v'Viretapping <\ct protects aga st "unautho · ized inter:eption" of electronic
comnunica~tion.
)ince the compa- y retrieve:l me e-mail
• • • •
Audit & Accounting Services Retirement Plan Compliance & Design Real Estate Development Strategies Merger and Acquisition Planning
• • • •
Tax Compliance & Planning Comprehensive Tax Review Multi-State Tax Structuring Company Formation Strategies
3.fte · it had been sent anc rec:ive:J, it was not conside:d to be intercepted in the process. Additionally, th: ccmpany rlid 1ot violate tre Stored
Commu1ication~
Act since the Act covers a messa.5e tlat is stored in inter mediate storage tem-
Back to Basics: Relationships, Value, Growtb Now located in Providence Park at 1-485 and Providence Road 10700 Sikes Place, Suite 100 o 704.841.8980 o Fax 704.841.3958 www.bbwpUc.com
ponrily (i.e. , afte· the messag: is sent by me sender, b•r before it is retrieved by me intended recipient!, wl"ich was
not the case here . The contraaor 's expecta:ion of privacy was dim nished b;- the fact that the company ov. ned the
~cuipment
and
reserved the rig-t to mo1itor e-nail in bot1 the contra•: tor's lea;e agree11ent and a computer pop-up screen. Companies stlould hc.ve a communicatiOns policy trat sets the gLidelines for Internet and :-mail Leg.JI Alert)
u~age .
(Pe•sowrel
biz
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The Employers As!Dcrotion is a ncnprco(lt Charlotte orgamzclian providing compehensive human resources ;]<Jd trainir..g service:. Founded in 1958, the As!Od:lt;on mant~im a brcadbas.:!d membership of over 100 C!Jm(Xlnies from all industries n the greater Charlotte regi:Jn. As one of ovEr 70 non(;.rofit HR associations nationally pnviding H~ senkes to region · a/ memberships, Fe Emplo~rs Assoc ation par ticit•ates in a nati 1a/ informarior exchange unaer the auspices of the N:Jt ;an:~l A&Sociation of l-1anufacture rs. The above eJoCerpts we;e tal:en (!rom The Ma1agement Rep::rt, the As.;ocia :ion '~ monthly nevrsletter. For mete informction, please call La11a Hampton ct 704-51£-80 II or visit tre Web site at W-"w.emproJo-er;;a!soc.::om
g r eater chari:Jtte biz
Over 50 years of change management experience.
Specializing in Outplacement and Change Management
~PASS
Career Management Solutions
Bill a nc Robyn ::rigg er
ow,ers
800.215.6410 • 704.849.2500 • www.compasscareer.com Serving companies across the U.S. • An Oi Partner- North Carolina/Virginia ju l y 2CC:: II
by heather heac
For the Love of T\1usic TL( C_1arlotte Phil~arn1onic Orche:; ra Offers Fam:ly-Oriented E:ntt:r uinme_1t 1nd Affordable Pr: ccc Li·.e: F=Fuhr an::l cl<lis •:al nL ;ic, disappear-
ticket doratiofl xogram. A,n:l row they
in~
hope to ::rtng more 1aticnc.l re:co,ertitior :o
El: :!rtanment" for two years by
Cha · lotte by o"furing qual t:t publi: te eovi-
C1rbtie's £.est magazire , ard
sion prq;nmrring.
p.JJ i: '! ccmmendo:!d
:<.en. m::>del
lerirn ~.
trail~ .
all 'or abo.Jt :r-:! o:st of a movie
a~j ~·:):orn.And
of 'Niln
choru! line!, and bal-
th~
O ~che:tra
thn '; only the beginn ng
ln I '?'10., l'k>ehring and t-is wifE, Pat.
Ch:1rlatte Philharrroric
brings : o : h: Q.Je.:n Oty. Sa)'S
M: e;t-·) A bert E. MoemnJ, foJnder and directoc, tre
orche:~tra
offers a livelihood
fo - m.<~it.iCJls, e::lu:1: o1a ch:l:r~ . ard
o~c..-tunities
fer
cLin.ral cppo·cmies for !tL-
undeno::•t:: a
beer
former mayc·r
R.ch<-cVin · oot ard tv. ice by M;1yor P:it I" cC '"0 -y. " ·ho cal s the orchestra ''a
trem-:c 1::lous asset to our city." 1'1oeh11g htmSe!f received the Chc.rlotte Spi -it A..,.ard
amatzur ::::r-chE$tra, v,ith Mcehring c::>ncuct-
fr:xn
ing and PaE
Allar :e in 2000 for his
play
we me"', c.nd manr o:1-=rs. t:hrxgh their
com: a
J ly 20C 3
to bring bmtly-oriert-
b~
ha~
affordab e pricEs. They sta r red as a1 all-
de ltS, ~te r fa nil ;s, o ' P-c.mge:s, ::>attered
12
n i ~sion
ed musin eltE:rtainment to C 1arb:te c.t
v..a:: "': ed '·Charlc·tte's Best
tho:;~
lt t.-.e
piano.T1e Moehrings still
r: les, but :he orc1estra
o 1~
h:a~
'l"a}· - n·)W fLIIf profe.;sicnc.l, it
~
Mint Mu;eurn'Royal & &n wo ~ k
with the
o -ch~cra. The Phi harmonic plays to packe:l.audiences 1nd receives C::JfP()C'";Ite
gre<Ote r c r ari ·: Jtte b tz
"l~sista•ce =rom
numercus large and smell
::ompa1ies in Charlotte. Accor::ling to Moehring, the
orc1es1ra'~
rise from c.mateur statLS to sold-ou: professiornl e,te rtainment comes from a <::>mbi.ation of quality, accessibility, o:omr.unit)' co"Timitment, ard downright fun Qualiu st;,rts with the orchestra's ;obilitl
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c•:> attract mu;icians frcm all over tre Caroli1as.
Let us show you how to make a lasting first impression!
h
"Our musicians dnve from as f01r a·,...ar <IS
twc hcurs to play .,..ith us," says
Moehring. "They really want to be
'lere .~
The o·chEostra pays them only for tle trne tlat they 1ctually spend in rehearsa. or j:erforrna11ce, so they
~ave to
be extrenelr
nctivnec co make thee long drive. They
A Collaboration
come beC3Jse it's fun, and it's fun b.:!caLSe Moeh · ing designed it that way and ::>ecwse Hs OV"'n enthusiasm is infec:ious. It':; hard 110
As Strong as Brick and l\1ortar
find a picure of him where he's not
~ri1ni1g
ear to ear.
C•rchestra membus live in North Carol na d ties such as Hickory, Greer sbcro, and Winston-Salem, and
p1r~
of So•th :arolina inciiJding Columbia <Wl:l ·~reenville.
By drawing on talent from nul-
:iple titie;, the orches ra is able to brir.g t:::: ·:harbttE 3ome of thE best musicic.ns fle :arol nas have to offe -. The ·::> rchestra's le::adership the, ccrn::>ines chis: immense pcol of talent with a ~reat
selection of ente:rtainment. E1enG
-ange fro"TI patriotic g;tlas to Victor ian :lin ,ers. '1u~ical selectiors rarge frorr cla:;siCIII : o pcpulc.r. Past performances have fea:ured the 75-member orchestra ard I00"cice chorus in concer-t with poplllar artisG sLI:h as Natalie Cole, John T:esh :anc Yanni as well as child prodigies, ba let co111panies, b;;.llroom danc-:!rs, chorus li 1es, anc a jiversity of other performers. -he upcoming se1son promises tc fc low with more ballet, a mime, a mtgican, vocal talent, and an interactive corcen fo -
O ne step ar a rime, one soluti o n ar a rime, the :JUsiness lawyers of Robinso n, Bradshaw & Hinson build partnerships that last. We wo: k closely with you in a spirit of cooperation, respect, and rrusr. We seek the perfect balance to ensure th at your goals become our goals. Above all , we strive to obtai n the best resul ts for our clients. An d in our experience, success is always a co llaborative effo rt .
.:hild-en-all together with the o r:hestra s own pro:ligious talent and a variec
mLS i c~
offer ng. The season kicks off on So:!pte"Tib-3-
ROBINSON BRADSHAW & HINSON
7, 20)3, "Vith a performance by D<nie R::>drigue.z, the
singin~
New York City
police oficer dubbed "America's T.:!nor" whe•
hi ~
C h a rl or re : 7 04.3 77 .2536
www.rb h . com
So u rh Caro l i n a : 803.325.2900
talent was ciscovered dLring
post· Sej:t. I I memor al se rvices. )o;;rec.te~
charlotte biz
july 2003 13
} mg to the \IIddle
Re~bl
r
From the very inception of the o -che~tra,
the Moehrings knew that
says Moehring. He chuckles, "There's
the perfunners coTie into c- e lobby
nothing to worry about." Also, the variety
to sign a Hographs an d chat ...,ith patron;.
of entertainment always provides some1~11
tl-ey d idn 't want to cater only to the
th ng for everyone - a Beethoven sym-
"top I%" economic bracket, as many
phony might be fol lowed by a theme from
strictly classical music orchestras do.
yet 111CX1e r
Instead. they wanted to bring good quality
Annie, and concerts may include some ballet, a performance by a child prodigy,
entertainment to families and individuals
or a pop celebrity appearance . As
availc.bl ~
in the r1iddle bracket. To do so, they com-
Moehring says, "The goal is for everyone
neve · t'a>'E- suc1 an opportun :y. For every
m tted to two principles. First, the enter-
to be glad they came and to leave the
Philhmnor ic e•·-= nt. I 0 percent ol ticket
ta rment would be family-o riented and
concert hall whistling a tune ."
in :lude enough variety to attract all types
This year, the orchestra is adding two
Br
ortl
ic
11
'1ce'l -ing's community fo:Ls includecs asJ:~Ct
Philharr•: nic
of ;,ccessi::ilit)o.. The
nrak~
cc·ncerts:anc events
tc many v.+to other..ise might
reYenuE is ::lonated
to
:ommQf'lit} crganiza-
ti013 sLch as b:.:te;d wome"l's shelters, ~cho::>ls ,
of people. Second, the tickets would be
children's concerts in November and May
Hope H<.<E-n, Co mmJrity in
affcrdable. After all, since ticket revenue
called "Popcorn Po ps" that will feature
ma'lr o: llers.
generally only cove rs 25 to 30 percent
model trains and pe rformances designed
of budget, most orchestras 'lave to work
to capture the imaginations of children.
ing and <:-:•..elopmeoc feor Youc- Homes,
hard at fundraising to cover the rest -
Tickets are only $1 0. The New Year's con-
Inc , sh..-:s the
and
t1a -;- Ellen Rardall. direcier of -nark-:tresp :;. n~e
from
on~
of
sc., reasoned the Moehrings, "VVhy not
cert will feature an illusionist who plans
her ·: rg; r i:!'atio'l's rewly licen>ed =aster
work a little harder and keep the ticket
to make the Maestro, resplendent in
moc:her> ' fYlO at: end:d a con.:ert thanks
ccst low?"
sequined tailcoat, d isappear into thin
to
air while the orchestra goes on playing.
The wo-na1
The Philharmonic's commitment to family-oriented entertainment is also
But the orchestra's accessibility goes
:h-= IC perce nt dcnztion p· ::>gra m. de:; crib~
enccume-· with
cla~s
1er
OV"1
first
cal music "I "Vas
tv.o-fold . Most importantly, rhe material
beyond even these two principles. The
born intc· c. poor farr il)' and a::ended my
is never object ionable, even fo r the sake
Maestro never spe nds intermission
firs: cor c :""! or a
of art. "Whether you've got a three-year-
behind the scenes - he enters the lobby,
Tha ore e::<pen ence o:>ened J P a world
old preschooler or an 80-year-old grand-
breathless and grinning, to greet guests
of oppor:u1ity that I never boone knew
m::>ther, you can bring them to a concert,"
and answer questio ns. Likewise , many of
existed.• M:>ehrilg says that s:.ories like
f~e l d
t rip wltl my class.
Success begins w ith a solid foundation. For more than 30 year , the Belk C :.llege of Business at UNC Charlotte has corr. bined academic excellence and real-world ::xpertise, and our g raduates have reaped unlimited personal and professional rewards. O ur part-time MBA program fits i111:o the life of working professio als, with a rarge of evening classes available at both UNC Charbtte Uptown and the main campus. The Belk College is accredited by Inte rnatio nal.
A_~CSB
The Belk College MBA hosts month:' information sessions for prospective students. For a schedule of upcoming sessions, call 704-687-; 569 or visit www .belkmba.uncc.edu. Informatioa sessions are held both in the University City area md Uptown.
BH K COl lEGE OF BUSI N ESS
MBA
lNC(}fARIDTIE Visit us on the web at www.belkmba .i.lflcc.edu.
14
july 2003
greater charlctte biz
t..oat keep him motivated. Moehring's community inv::>' em::nt.. i: rooted ·n his love of coun:r( <nd ::it;. An imnigrant th -ough Canarl.o from Amsterdam, Moehring ;ays re V'ears: ~atriotism
on his shoulder li<E a
hi~
bacg~ .
-hat's why every perfor man·:e begins ~er:t
'With thi! Star Spangled Bann:r znd
::-eason since Sep:. II has st:one:: wi:h ;: patriotic concert. As for Charlotte, Moehrirg
~ay~
'We chose th is city. VV~'re :> cue of our city. I've lived h m>jor dt e; on thi; continent inc uding NewYcrk a -.::I -oronto. I've lived in some
~ret:·,
amu 1g
cities, and Cha -lotte ranks riglt up
Now you've got a better :hoice.-M
there." He says he loves the s<yi ne . an j t he growth in the city, as well a:; the enthusiasm with which the city las ~mbraced
the Philharmonic.
v' Rated !1 by Bu er's lab cuEcner satisfaction .lurvey! v' Guara teed 4 hJu-s writn ~ervice response ti e or we Jay you! re11ote c. re 35 ·~c: applicable)
I
1
0
1\
rd
In the words of Representaive 3ue Myrick, "The Charlotte Phi llarnor c :)rchestra is an mpor:ant
~a r t
::>f tle
:ultural make-up cf th: city- d .:harlotte." But Moehring d::>en't irter:l
v' Many ::ustomer.s :;ave 20-41:-'J off of current ccsts! .{ Thous3nds of cJmpanl:s ir the Carolinas inciLding Forturl.! 500 's have already s·.vtched!
/!rst..111lg srstBms tor au!'l'flrl!cess/ng of vo.':me oltlcB mall
. / Why Cl'e you wait ng?
'or it to end there. He plan:; ro "Tlake :he orchestra an important p1rt of t he ::Lttural make-up of the nat>Ol, ~nd thereby to further the brea.:hh •::>f
Power up you,. 11ail ce 111. The fasteshfig/tal wel~·lr-lloiiM .:Jfl'll'.j system you £an get! The Pr.tlfP04• f$'11>1":.
recognition for Charlc·tte .
Shreliders
According :o '1oehring. the orche:;cra is in
con~·ersation
with PBS nd ctlle-
televis on stG.tions about oherin5 a · egJiar
Ph>Jne putage
night of telev sed mus cal ent.:rtain.,=rrt Tla:ionwide, featur ng the C1:orlotte Philharmonic. Moehrir g cites a ack c·f quality public prograrrming a.1d beleves
See oor complete product ire at
1:hat the Phil harmonic's plars woulc
~vJ..corpdataproducts.com
Ilk jet ldaresslng ;ontJ tabbing
enliven public television wt>ile :ringing additional recognition to ollr d : y. He expects plans to proc:ed po: s bly
~s
sC>On as in the rext si>< mo1t1~ , but at least within the next :hree to ~.)ur ) 'ea·s. But whatever happens i1 ;1-e fuare one thng is sure - the Moe1riris IC\Ie P1ilh.orn:~1ic
their work. "VVe are a
CORPDATA F
R
0
0
U
C
T
S
siroc • 1984 ~9:0
Whi:eral Park Drive, Charlotte, NC 2!1173 7C 4-5t.3-8882 • Fax 704-)88-8386
:::n:tles-
tra, and philharmonic means; 'br t1e lo\~ of music.' We are all here
beGW~
"-/e bte the
mJsic ... and we don 't mind I<JU_;ling at ourselves a little bit.''
biz
Heather Head is a C'la.·fotte-DCEEc' (ree/arce writer.
greater c h H ot:e bi<.
july 2003 13
Saturn "-'3~ indt:at._-;E ci. co-np<nies thai did1't LtD"V mLCh Jbc. ·Jt lw.mcv resou::-ces outsou-cin~, or ••az rduct3.nt tc job ou· such a- llJOn<r jJil::tio:l. Wn th~ sf<}.rocketin6 osts of rrlllligL1g hu~n rescurc.; a.1d errrp_•)~e l::e:1.efit: in '-Orne cases cl mbng 2C ro :•: p::rcem •Ju·.sourc _ng 1UnJn resou-c:s has ":Jecoru: a .s.ro·A.irg trend ..'.ru:i HR :c:=L i= gr:;win~ ·Nith it. The cor..plily h:J.:. cb-_ ':leC. in :evenuc ?very ye<.r ~-in:~ i:s foundirg ir. l9g£, :ff£::-_n~ service~ ro-n bereh ::.drnbistrocio: w ~n entirr: human resourc~s cEpartmEnL l: serns enp oyees in <:<;states, Camcla. Acxico ::n::. ::1;.er..:: Rice. C i:n .s induce _~.:: Nation.! Fr:anchi~ Associ<. i..:n. an G.so:Biior of Burger <:.:-~~ frarch s~s Fod.Jre 500 :orpanies ha·;E been o·;tsourcin~ hLman reso Jret:o fer year.;. B.lf whe:1 HF:
IMPL:MENTATIG\1 •
T ~ A I Nit\.G
XCEL rresident Barban S~1erid.Jn !:-:§an try~ to m<ike Lie first sa~ for her n:w com:Jar_y, her rn_ddle-market p-osrc:~E ofter: ddn't knoN W1at Sre Was tali:-_ng abou:.
From. the Wo-ld frade Center m Charkotte Sho:rida:J. w:>r .:<Ed :or 17 y~ar:> as a r.ul:l. -_ ESOUCes
direc:r
anc vic-= ::Jre,.-
ider.. t.rpically \\>itt- :...-uipa:~.i:s of5,COO en1?l--~.ees or norE. Her pas: emplo:F-G
•:ENTER • SUFPORT • SER\.- CES
AccuPointe Prcfes~.io1c;l A~oumin g
Sys-:ems
A TO A ED S YST EMS
CO~SULTINC
:omJ=Iete Se r vice .VIanagement Software
18
jLI: 2003
ir.c uded 1he: ir.terr~r.i::Jna l l-.uman r.:.sourc 3nd et1pl· :~ benef s fir:n Tm...rns f'?rrin, and tl.~ Ccffe.: Sugar, &: Cocca L£cLmge ir 1:1.e W::r!J Trace Cent~r.
She .j~cr.c't reaL::;: the :=otmtial of n:icde- -utl<et C·JlT r- mles. urtil 1994, wher sh. married, - .oved :o Cnarlot·e, DC toOk a - ob witt a busine::= thar md ::>nb 500 enployee:; It 'NoS a hi?; aijustment- She-idm w:.s ac.:us:t::>med to 3Lpervi9ng c. s· aff d ;o tc "'-C- btn i1- 3C ga~ hu a new :Jtrspe.::tr:<.. This ::om pan,. had r.e·,•e l::.ad a se~:=ante H~ i:~panmcr.t betore. It ~eal!y oe::ded o:te, J~cause l::erEfits ad:u:.nistn;tiCJ wa3 i:t J.Od sha~ -low mm-1 cth.er :l•. ddl<:-mar::<-ot ~om:.m.ies .v::tl- l~ss dire ·-~rcum st;~rces, Shendan R::,:lered ::.uld use FR a:-td !:ere fit ser-ices wth(··;t th::: o-.e:-heaJ of<. fnL-t -:-.: HR stal? She·idaJ.tro·•e: _o Capit.:..· Hedt!-. M3r.age-r.?nt G ·ouF' "-3 vice p t.s de:-tt of adrrinis:rJti..:.m, but 1_.!"Jt rr.ultng over her idea. Sh:: wrcte a b·_sine3s pia. on a hptCJ .at tht Jeach an::.. ::Jegar. i.r! --rmc.l t3.lks witJ pot?"'ltial ilve5 CG. Ther. ~.e tlnught LJ arproacr ·l~r b·:!SS ~S, Toid "\1e::Jusc.t. and i.Aike 3lo"Nr. with C<.pi.al H~a th. tl.e? lil:e:l ·_-:: con:ept, JgP-eing to rr.ake tlte new ccnr::any a _. b:;id..iary o( Capit" I .-lz3lth. Shendm kEpt 1-..::r day jcb, meetir.g ct n·g1t with pospt::: '.S fr)r the n~w carnp<.n~ It .,as gruelin ~ .:nc el>'hl ::u-ating. :=1-..eridar_ ,\33 e;;ger to test ::er o,peroiLooal m::J:kl, w<ich fo:ature-::l ~ d..2dica·ed te:Jrr of -1-:;. :'I.CEL e: :Jloye<:s x•- eao:h clierL \\'her :::lizntsa lEd, tl:,. would speak to the same JY-fplc eH:r! t.me. TLose st.:.F merr.ber!i ;>r::mlc bcc·Yffie v.oellverscc ir thct client= r:e.d~. C'ther HR cv..s-Jurcxrs ;ended ::::·use c. m-:-d~l sirr.ilar to 1 t·adhoral c.=U •:ent-:-r. C iems mi?;ht speH tJ ddex·nt pe:pk every tine t1e~ oTicd "\.\.- ·~>a::Jtei _o ,siv~ c.cnt5 ar: ""...J.R dtp.1r -.xcn . t-ey :ould c:un on • 1~ridan s:r;s Sre '"'·seted miccle-:11aLc cooplnies, [-om _(10 t::J l': ({10 em?klyeeo. L \.\"<1 T 't ar ~aS) sdl. ~--.:: h3.d to C·Jm-nce 3kep ks ·Ju:.t c•utsou::: r g co ..tid ower :osts one m"Jro-;e scr ice, a Jc >'-'hg : im5 to P-C~_vE a higher lc•:e f expense tl-n t""L? :::Juid afc:-.::J with ~t.. !-time ;r.~ff S<e -arl to dari · :Jet tho·uh HR )oogreat~r ch<:. -J :·:te biz
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VANCE FLCUHOUSE & GARGES, PLLC Certified PLblic Aa:ountants and Consultants 21 5 Rexford Road, )uite 100 Charlotte, orth Carolina 28211 704.J69. 7200 â&#x20AC;˘ Fax 704.362.0411 ~.vfgcpa.com
greater charlotte biz
july 2003 19
Web•i•fv ....
(web' T-fr)
(verb) 1 To utiize the tools, and exper:c:n~e leverag::: the potr!Iltial for the benefit o-= your
XCE.. \\'<.5 ov. -ed br 1 ~althore em• pan} 1t didn't ·,<ud< on!;' "ith healtt-.:an: clLn.s. Fina :-,she llid to me..~~ J-.e use that ·-m ;<CE- _could <;e:r-;e arg<'r ::liens e en he-ugh, ;aa·ting out, HF:. ''CE's \vor:.dorr~ an..;)_nted ·,- a wu: ::>! lhrc p~Jp!z.
•.:)herid<:n plrnncd to ·re. ':Jo-e on::t> she la!k.::d .hat iirs. ;; cc· ·, Jnt ) Her fir~ CF'J salts .~ere t:J fii::nd~. Dc·J;; Fl":'eg e "·as the fir;t ou1sick-T to un::i~tstmd her visio:-1. Fle..:gle p-:'3ident ano_ ·-EO o[L.:r Led Clu-e·, f.~t: ill:~.-:-~ent 1-lcn~S Inc. "·i.S dea rng \\.ilr taf.:f grc•,•n1. ''To ~tC.J pace \R ~eJ zec W·~ hac t:J d::ve.;:-p a::1 intrmal _ncrns:J._cure to =ilnpcn o .. ::- fmplu:ces. Bl- we dicn't hc..•'C the ~xpci:nce l<> J.ti d .J :>L-:>ng fol id:ati -n o;n I ~ays F ~cg c. V"hc:=e ::cmpny, hcxqLarteJc.J ir \le<\·t··-,, .Jperates remeruzm c mmuniries wd Jthr ho_sin~:.. ption"' br ~erticr ":lullS n '.J~~~Lh Cawl:ica and Virginia -o~zeg.e's mc.:ugere.nt Learr de.:ided oLLS• •nrcng c..>u d he - establio 1 l::ette:r ::-IR. p-:>g-.m'l!'. me ser, ices. Tk crmpany cor>iccrd m_ch biggzr :ompanies tlkln HRX::::EL Bu_ 1 HR X::::EL rc<:. 'f ::n1e. to tho:: hrefront c.= the mo"t employc-sensiti·,e, the most paso-able and the best ma :::}_with o::u::- C•Jmp.. -}' philcsOf:.y,' Fleegle sajS ..,,\..e're a mini~Lry-:lriYen org-'n :ali::m. --:< XCI:.. r··c-gn:zed ~he tmrky'ets of -ot.~ com:aoy arc ar 13Sct, m:i t:un w'e n~::d to t:~t then fau.y <md Eqxtably' I- R XCEL ;1.o:1 dc.~lvp p ~1 li.:i...s.
th~ cc mran w :-elp -eco•mend _"'la.gesto
betc Its. :md c.rduct ;.ra:se Jraty~s ard cornparis~ns f ·r LJnitfd ChJrd-s SCO errpb;·ec:. f•rr E.c..rba-J '>hcnc;1's Oecls1 ng_ fi::-m, it 1\ ;as a tu ro - g ]:OlD r
A. LT r~~ A t··J 1'"'1t1at1 ve g r 0 u ::r I I n c
Derise Altnan, MBA 704-?CB-6700 www.altman nitiative.com 20
july 2J03
Growing it a Tough Fl·on tm. :.I-:rican \OS patic:11t- J gc•)C t-1i '1& .Jecause it t::>ok ~ c·mc Jrc>:.pe::s a lorg. ·ime :o rr."ke such J rr:omoY;:>us decis·on. ~-he v.\.r-.Kecl f - t\\.0 years to clo3-= :be sale 'i_.1 Rutla 1J ::· l asic~ Technclogy i- -, n~villz. u·,ve'd c..hvays
had c1r in -ho_:;;:: :;:>erson .o !lane e peoples p-:::>b o::I"l'l!'. IDd wt. >.v<..rcn't ~-...tro:: <o.v it v• .JL.ld \\.Or" ·::· hm c -at pets.m oJ site: s=.ys Ruth-d chic--i1anCL of·ce: Froc 3.Jad:el -,n:_ "Its 'V•rko:'CI grc~1L The: hVE. peo ,];: whc ~ ·c exp::"'ts :i:'
the r f.e cis. ro ~tting the l::em fit of a Lrain.:d, pr.:lfes.>o.crBl HI< sta!T w tl·o.tt h1v:ing t..::J pa> ~·-,.,. pric~ ~=r one. 1 c-eridm :c.0 she began wcrkmg "a ridi: .. km~ nur;cLr of ho _rs" at l !R XCE_, s~l ng cr ing L:J g~t the ~orr. Jany <t;Slacllitd, s::-~':ing chnts Tltc ccm·xmy ~re:\\ sll•\'.i;" md stradi" y through :;:oc 1. ;~s _<: herioL .estec ::Jrices :mel ;offering~ t d,- c r:nine rrJikct demand. .z od ope:1Ed an '\ lanta dfice to extnd ti-e c:m'Jc.nys -:~c1. E-ut L wasr· .mtil 2002 that 1- R X•::::EL xgm t(" .ak.o: or. Alor g Wll'l he :::.:.tun a-:c.ount, [ F: XCL landed 1 hve.,-EaL .::::-•n_r'f:: t ,,. a.- Atlama-he:adquartered :;_oc< Tenr Cc•IJ1""'1D)', <: mmdacturc- of -.:ckazing 'Jrt dLct:, merc:1ar:disin5 Jis-lays md -::cydd papetboatd, T>Ji.h 11::>re -1an 51 '- t lhon in annua r.o:\~rue~ an:! 8,6Ct coployv~s. HR XCEL 'X' at _L nalior a! m11petitors for Lr.c :onrae£, ·...-ho -ve:-e ~ ;:valuJted over lree Ll.Jr t -.s. HR >.C~l handb all benef _ ~ jmirllit·allor., =•)BRA
a:.d Famil:;
-~l~clinl :...cave.~ tesp:J~ibi
iLies or «·ck- T~rn. r.:day, -!.R • =r:rs staff offers th ~rne rc.ngc o[ ~:::r<:i(es 3h:>ridan mo..e c.bout ~·n t 1e I~ 1 years~go Fl::·al:: lity irt its (>:Terings -: ~ef\'.O:C he company "'dl .::orne ::lic>'LS LSe HR XCEL for full hJman TE:S·JUrct: s...rvices. Others hm:c the c.:nr:n.ny j'..t>L c J imimsrcr their benz!i.s. HR ?~C:::L _,fe:r:. propietc..ry HR -oft\.>are, "'h c- soT _ c:lients puro:ha :;e a'ld ],;~,rc tb: i- •'TWr :i:alf:; run 'Sometimes, ~-os::>~ts have ;o..xtied a·:out losin; com-o o rR f -~:· OLt~c.urce," _:Jo::r:cat sc..;s. ':: ~ the;' a: tudly he.\'? §=EaLe· :cntrol <Jr•.. lex.bi.:ty' At Sa um, f.::J" .rstance, HR ;--c:::L s:!rve.s ~ •1yct::. t 30 ::o:-:1pmy-o<vred c~aler:;hips. Ao - .urn graJua ly se ll~ the Ot:aler5hips, th.:: nT mbe- of employees is c . CtpJ 1g. ~:~turn ·ays per employee 'Jer rrc.:::nt!-.. SC• jr pa;: ~SS v. . h:;n there arc fe·sc r ::mpl -ye··~ .volved . "That's v:L>' tt\ ·w·.Jrl~ed br l"' .. says S3turn's Bil M urra~ "FeraL --_pany that's eit1er g-:rw nO! cT ~hr r .. 1g, y•)U :-ta\e the c •mrn tmerc t•f an·)_ '-OUrced HR grcup J1at fi_ 3 yo'Jt t udger ' b sJue ca:,-:: ~. HR :t:CEL will hire a ci.ent's cu-r:::nt ::-H txrsonnel c..nd p'a,_c th ~m t•-:: t 1c H-: _·::=EL par~oll "Y:::>l gr·ea.ter c·ar otte Jiz
do1'-
hav~
to Lrr Un:la
ad~
_an·y n
yonr HR ~pall rcr.t to de J.Jsile::s with ~.herc.n
us."
t::·.fb.ns. Fo- cthn
actoLnt rr.anagc,;. )heridc.n hirzs orzviou, ·.rice p:-esice<ts in humau rtscur:es. "\\e hire
tr: ly
r_E/Cnefi.ts ptofcss
•)r als
wJ-o··e hJ: corfOI-te HR ~-<"JerieocE:," she sJys. •.:::licnt:= cac .s;l'>e mo::J.ey on HR sallties wiJwu the tmp oye~s :hellsel.;es recd·:m~ r:a-: cut~ HF XCEL m<.nzges ths b: sb;Jring rtsc1..1rceo: atror.g cli.::nts ,.. ht:l
:~pr:cpriate.
:rra ler
COilf'anie:o find _1· _ J}' cmsour::in?,, they ge• c:. full:.- =taff-".l HR department lhcy wac
once una-.:: e l·J afforc. ~R
x.:::EL is
als:::J fie xi:-;: ab"u -ocatioo. Ihc t~m for Sa Ulll wc·J;(S •)1 si·e at
th~
:aturu
offia:s. This :.~r. L1.e LOmparry aunche::l its fir>t "ully · ::ve....::-perl salc5 J -d na --ketmg plan, inchdin2 rev ~r
ard the hring
brocl-u~es,
W2t
~ite,
_::ff Mrnlnd. a 17-
yor sales •,cetc--;;n !':-em LOmpet ng firm
ADP Sher :ian h••pes all t·1osc fa~tors \><'i ll hdr her c.:mr;.:r:y d·Jut e it~ rcve:nues beth
thi~ :.~ar
::1c n::xt. Eet ccm .•e-itors
nC\\ inclL~e OtiStrcet, pen of th2
Femme
:co C"lt··my Citi0oup
Tlough ·:x:c
.l
:sul-·s dia-y
H,.alth, HR XCE:..is nm;
<J •
1
C1p .. a
otar.d-alor.e,
se Ja ·ate~; nc· -porated :.:orrpny anc S~e:tdar
-iocor t blk at ccnpetition.
Sl e 1as ~..ugh. s.:> :Sucessfu ly, hn otc.ff or c?. gave 1er
.1 .J.){)-<
o-t ::::a<.•ic a-d
G )lilth.
_n tiE:
prc"L~3s. ~he's
caugh ne
aLention ~r p:-o•p\ outside he it-dLstry. !r J~nuar.., N.:::::.. (-o-;ercor Mike -asley ar•pomtc:.. Shtcd;J< to t:te s:ate's flexible bc.ncfns dvis:-r;-- co-nmir-ce. The comrnit.~e
he. ps ~ ~t=lte clcvclop m_ main-
t<tr a Oe· illle :fr ::hs r:rogtarr for ,tJte employeD. "HR :•:CELi>.:. "<Vond-:: ·ful 20<pany tl· a we':-.:- pre u: .0 ha\~ l husine5S rartno:r5hip vith, sJ:'.s -:Jnirei Churn's Fer::gle. '::he rn ::s3ior:a rc:lauo-shiJ
#1 DAILY FEE GOLF FACILITY I CHARLOTTE Voted Charlotte's Best For The Past Four Years 26 Ac re Lghted PraGtice Complex • PGA. and LPGP. Prcl Essiona s :::>ffe r pers ona and grou p instruction for golfers c·-= all sk II le'IEis. • Ne·w co·.. ered teeing are:ts REGENT PARK • Pract'ce ilemb3rs fi r:s available GOLF ACAD El'v~ Y Turnkey Tournament Administration Spend mere .ine wi-:h your guests 15 Minutes From Uptown • 1-77 south to exit 90, turn left So 1/2 mi eon US 2 , tun 13ft at Regent Park.
\~have
.,,ith 3<:rta:-a a1d J-er staT is fi ltd witt opo::nt:.:S~ and in·eg-it·· I
thnk the world c•l her anc 1e1 s1aff." biz
A1drea CXipe '5 a Charbtte-ba5ec' fr=EbncE ,.ritE-
greater chcrl:ltte b::
ur Business is Golf 704.5-4 7.0023 • 803 .54 7.1300 • 800.671.5550 july 20)3 21
Woodward's vision can be ncriJuted to an
cr ance lorshp
C•. L' l'~C
unusual combination of im.J~~e:.sive aca-
re::a113, -_ w<.s
nrra~td
demic achievement and del pimmersion
bt:caue · t w:tSr': ft.r; develo::ed l
UN~
~ lJ.ac.tive
:=haik:tte. He to
lJ'·-~
C1arbue S3.N
br cur graduates to stay in
:r ar· :· te <nd
the surrounding areas.
a
a: i'l •=h<.- Oll:,
Charloue as its third Chance c in 1989
ard I w;nted tc• -vcr -: b<:- --ffi d .,-ith
Using Rescu-ces Wisely h 200J, rre citizens of Nonh Carolina
a\er serving on distinguish.::c... !anlties
itO: cusi<ess eadus t: recog= that
·; o '!d for a $"\.1 billion bond referendum
in private sector business. HE jDined
including the U.S. Air ~.C.
Fore~ ~.cademy,
r.uge an .J u rl.
0-
"JOtE ll
i-Jr H
r:c ter:ti<.l "
State University and :he Universit}'
of Alabama at Birmingham.
VloJdwrr::lp ace:; or t;,r: C1Tlp'1>
ln some of his most va lu.Jl:le work
t{>
1
let •J[
Es;:cns,hilit~
se:r"'t." ns loc:;d c tizell!:. :Jf
th 3 ac=nisunn~ vor::; wiJ] aC.:rr.it 1) hvng
experience, Woodward usee b; doctorate
'ct.sto-n~ ts', ~ran, b~U.:vt
the ll.ISto-ncr is
in Engineering Mechanics l•J .c<sult sev-
a c.orr.bi.:wioo cf he
eral years for Rust Engineer:n;g Company.
cuos..n,; the =ch·::ol ::,ut \Vcocwa-rc sqs
an international engineeriq; <.nd con-
th.s
struction firm. This positicr
~. :>lidified
th_
:1~ ·i..t.tioo
~tuden_
rr.:l
~1rett
is r1r tao · -zrr:>-7." ·'"'1:le nnst
irrpottaT co•cq1
in~ ~
nl c JlSI"l JtiJ1
u<ion of his enginee ring d.oc "J.ine and
is he W·• rd '1·ubl •:," ·- c .>p·a
business expertise. lt also ailc-A-ed him t:>
.s be:re n;_>t just t•· ed.Jca..e 11e Etud.=:nl5 "-d set L1~ro lor ·~e
keep his feet planted in the pi·,ate sector. A:cordi ng
lO
Woodward, "Th o ::JOsition
.vhrev~r.
'lie 1-:Jve a h e:n y • .Jrr.nit-
required me to interface bet W:::Cl :he
mcn . . o nalc s .ue hi our
engineering plans and the "•r..l3 analysis
•n the b : o.t
of projects. l spent a lot of tire
p~oviding
irtere~t
p-og~m~
.h<.t ReTe pmidin§ tcp-=: : !-. 1 .el cc:ud :::tp nl fo-
h::: Universit> of Alabama, serving as dean cl ~ngineer
'Icrth c::3-oli"U- ve .nested
Woodward returned
lO
u::
•1f locc.l .r•::.usn,,, u.d
C3pital expend iture analysis "
Ul'lC
:::rJJrlon~
b_si•~-:>.
-he c:ti:zeo: of h~L'
ly i1
1rd t - c onus..= oo us to
ing and senior vice presidera. A Academ tc
mccke 3urc wr are cor_ ·ibutiflb. b<::-< i 1.c
Affairs for five years, before ac:~pting the
ti-c. loo:a·
24
july 2003
ecooJn~.
'::cucation Improvement. Of
w orid
Qo)Q
OOC .square feet
lO
the campus,
incluc..iog l8C•,OJO squa re feet designated !.Jr stc.tt-of-the-an science and technology l:u .di.lgs that ....ill support and enhance
-::-re Ch.:~ - Jo
te :Csearch Institute. The insti-
tut.:: foc.lSe~
or ·hree programs:
O~clectrmi::: .and
Optical
Cclln_ nicali JCG, Precision Metrology and
~.5.
'Ul'- C C uri l.te
to ,go
~;h2r
tn:: · . :=.192 Ttil .·Jn is currently being used
till:;:-eb;ll3k:in;:: it
::B·Jsine;s.
-=- h~sc
res~ :: d-ed
ani designed to generate talent
L'1a::
programs were thorough!:;
v.f feed :titectly back into the state
::x:cnony VVit1 North Caro lina's preemi-er:.:e ir the §h:.s fiber market, ItS numer:u~
b<n<ing il3titutions relying heavily on
xcJri y, priJa:,: and systems, plus textiles, -,alllt.Ktur ng a1d the motorspons indus-
-y. it
3
evic...eol hat the strategy for UNC
:Ju-lc•tte's Expansion was methodically en§l-1c-2red o 11.; area.
greater charlotte biz
Woodward points out, "With these programs, UNC Charlotte is optimally positioned
to
provide the finest education, and
walt to thare the experience of building
operating optimally"
sonethirg imponan:, to have their intellectu-
UNC Charlotte started three Ph.D. pro-
al end pELsocal vi.sion influence the character
grams in 1994, and has expanded to eleverr
the finest candidates in their fields, nation-
of •he urivzrsity, the intellectual community
to date. lL has awarded lll Ph.D.'s.
ally and internationally We anticipate that
and the JE:gional community."
'Noodward anticipates increasing doctoral
this will feed directly back into the regional economy"
0:1.e: Jf t~1.e ways that Woodward sought
offerings at the rate of one program per yea-.
to ncEa>~ the stature of UNC Charlotte on a
Woodward has spent a lot of time
nati :mal :;:::Jle was to introduce doctoral pro-
developing UNC Charlotte's size, programs,
grc:ms. In fact, he credits this as his most sig;~o:complishment ,
Raising the Stakes Critics say that overemphasizing -esearch can dilute student education due
amenities and buildings to nurture its
nit cam
vision. In addition to the three buildings
ch:a]eng-ug. "Financing doctoral programs is
ro the redirection of resources and faculty
wi thin the Research Institute, a humanities
inaed.by expensive because of the resources
Similarly, many disagree with the idea of
building, an admissions building, a College
ne·:ess3t7 to run them- the equipment, tech-
education being run as a business,
as well as his most
believi:~
of Health and Human Services, a new stu-
no.ogy zcd project funding. However," he
.hat learning should be undertaker. as its
dent union, a formidable College of
ad:l.s, "1.1..Lho·_n the Ph.D. programs, we
::>wn reward. Woodward maintains. "!thin\
Education building, plus parking and facili-
\vculd
yo u run the enterprise as a business. You
ties management buildings are planned.
to 3Uppc-rt the economic development of
plan properly, invest your resource3 in coo.-
Add to that a chancellor's residence, alumni
Cl:- arlote. ·· Sec_rring apprcval for these programs i~ nc easy rask. Adds Woodward , "The review ofPh.D implemen:ation must be approved by the Foard of Governors for the North Ccrolin: Unjversity System. It is my
cert with that , hold people to high stan-
center and residence halls, and that's a lot of bricks.
Expanding with Growth Chancellor Woodward works diligently
n:::t
have the research base necessary
dards and reward them when those standards are accomplished. Then , you undeJgird them with an efficient management system." Woodward continues, 'This in no we-·>
to secure funding and continue planning the
re.>tJOns. b:lity to assure that we select the
detracts from the core nature of th ~ univu-
programs and facilities to serve and enhance
q:;ht pcgrams for proposal, to submit
sity, which is to discover and communica.-
the experience of the ever-expanding enroll-
conpering justifications for approval, and
knowledge. Research is the discovery,
ment at UNC Charlotte. This year the cam-
to see tb3: cnce they are created they are
teaching is the communication. There is •
pus will accommodate more than 19,000 students, and enrollment is expected to rise to 25,000 students by 2008. Compare that to the 12,500 students at UNC Charlotte when Woodward started in 1989, and the need for expansion is evident.
Your partner fro111 the ground up.
The improvements are not just for the studems, however. Woodward explains, "This expansion is significant on several scales. One, these projects demonstrate a significant
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commitment to the community Two, they help provide a larger pool of talent for local industry And three, and very importantly, the new programs and space enhance the prestige of the campus, thereby making it more attractive to faculty talent." He adds, "The bottom line is, you have to be able to attract good people. We compete nationally for every faculty position we have to fill. Last year we had a net gain of 50 faculty members; this year we will have a net gain of 55. If you look at our professors' qualifications, you can't help but be impressed. Our faculty members have superior credentials, and many of them choose this university for its vision and commitment. They see that UNC Charlotte is an institution growing in size, programs and prestige. They
greater charlotte biz
july 2003 25
no connict between that core activity and running an efficient business."
Do
have the right • m1x or your nest egg? 10 v
ll is difficult LO argue with this. Since Woodward has been chancellor, he has secured significant resources for U C Charlotte. Though his efforts the university's Silver Anniversary fund raiser garnered $32 million- twice the university go'!l. He has raised millions in bond issues and appropria-
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tions funding, and most recently has meL $90 million of a $100 million fund drive over the past three years. And he can 'show you the money'. Among the results of his fund raising efforts are the James H. Barnhardt Student Activity Center, lrwin Belk Track and Field Center, the doubling of the Atkins Library and doctoral programs in Mechanical and Electrical Engineering, Applied Mathematics, Biology and Information Technology, not to menLion the "master plan" for the current
E925 C3meg;,. Btv:J, :.u te 101 Charlotte, NC < &~
&·aw9'HJWARD LYOI\IS
BOO 444.133:'
J.J. B. HILLIARD, W.l. LYONS, INC.
Not FDIC hsuro:d.
Mo bank g..cm - ttt.
expansion.
.A
704.553.3 00:•
M•~ o~c
-.alur-
MEMBER NEW YORK STOCK EXCHANGE AND SIPC
He also laid the groundwork for a competitive intercollegiate athletics program. UNC Charlone is now a member of Conference USA, which has garnered UNC Charloue national exposure. "Athletics are the most visible university activity to the
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public. lt's been said that 'Athletics are the lens though which the public sees a university' It is essential that we build and maintain a successful and honest athletic program, as it puts us in the spotlight and then reflects upon the whole university." In addition to the buildings, programs, athle tics and faculty, a consistent management style has also enabled the university to complete a totally revised General Education Curriculum. This revision was a major accomplishment, which required each department LO reevaluate its own curriculum. For the project LO be successful, a great synergy and cooperation was needed in what is often a very combative arena. Each department fears losing resources, especially funds, LO another. To final ize this objective is remarkable; Duke University attempted it five years ago and evetlLUally abandoned it.
The Budget Bear lL is certainly no secret that the currem state of the economy and deep state budget cuts are taking their toll on public universities. Yet, Woodward remains
greater charlotte biz
steadfastly focused on the task at hand. "The current financial difficulties will in no way impact the scope, vision or commitment
lO
our master plan. Our plan is
the right one for U C Charloue. It may be implemented at a slower pace than we had originally anticipated, but we fully intend to become the next major publicly
CULP ELLIOTT & CARPENTER, P.L.L.C.
funded research university. " He adds, "There is, interestingly, a posi-
Attorneys at Lm!'
tive side to budget cuts. Of course they are bad, because they are cuts, but they also require you to streamline the processes, and eliminate unnecessary expenditures , which increase the operational efficiency of the university. By focusing resources and increasing efficiency l believe that we have
Celebrating 20 Years of Service Corporate Transactions Commercial T ransactions & R eal Estate T ax Planning & Controversy Estate Planning, W eal: h Transfer & Fiduciary Service;
effectively minimized the impact of the budget cuts. " Woodward admits to some sacrifices , "We have had to increase class size, and we have had to reduce the number of sections in some offerings, which can make meeting graduation requirements more complicated. l am worried about this, but
227 W est T rade Srrecr • Suite 1500 • Charlotte, NC • 28202 • 704-:. -;-"2-(322
l don't believe there has been any permanent damage. However, if these cuts were to continue l believe we could begin losing our most valuable asset- our faculty. Faculty talent is highly mobile, and UNC Charloue educators haven't had a decent raise in four years. " Woodward maintains , "If you can predict your financial situation , you can manage it. We have the highest quality, and strongest strategic planning process around . By making our own predictions from our own data , we will work
lO
fend off any last-
AmerftrustWTay. A Better
ing damage. " Turning back to the positive, he adds , "Right now though, there is a very high degree of morale on campus, and the general attitude is that our expansion is making the campus and the institution a place to be proud of, and a place people want to work. The growth is a symbolic com mitment to our faculty and to our city that we are going to answer the call and become a national leader. UNC Charloue will be a distinguished university that properly serves the needs of the citizens of North Carolina and Charlotte ."
biz
Susanne Deitzel is a Charlotte-based freelance writer.
greater charlotte biz
': 2CC 3 27
Deborah Clayton, executive director the Charlotte Research Institute of the University of ~orth Carolina at Charlotte, in an on campus lab.
28
by lynda a. stad ler
''Doctoring Up'' the University UNC Charlotte Affirms its Classification as a Research Intensive University Through the Charlotte Research Institute Her genuine enthusiasm for Charlotte's initiative to build a globa ll y-recognized research facility is infectious. After a few minutes of conversation, it's apparent that with more than 30 years' experience, Deborah Clayton, executive director of the Charlotte Research Institute, has the intelligence, know-how and network to help bolster the University of North Carolina at Charlotte's research opportunities, partnerships, fund raising and image. The results, she's confident, will have a dramatic impact on the local , state and regional economies in years to come. Already an active and inOuemial research facility, UNC Charlotte designed the Charlotte Research Institute (formerly the Charlotte Institute for Technology Innovation) "to accelerate growth of research programs at U C Charlotte in focused areas," explains the un iversity's Chancellor James Woodward. 'These concentrations create opportunity for economic growth in North Carolina, and especially Charlotte, wherein we can compete nationally and therefore internationally at a Lop-notch level." Building imellectual capital is the university's fundamental purpose as a public institution. He also views it as their responsibility to help "give back" to the community.
greater charlotte biz
Clayton is charged with leading the endeavor to promote and obtain community support for concentrated research efforts in three key areas of technology precision metrology, optoelectronics and optical communications, and eBusiness technology. The Institute is fueled by a $10 million gram from the Duke Energy Foundation, as well as support by business partners. It is a result of the Charlotte Chamber of Commerce 1998 initiative, Advantage Carolina, developed to help Charloue capitalize on its growth potential. A community study conducted by LCF Kaiser and consultation by provided by McKinsey & Co. determined, among other things, that Charlotte had a need for a major research institution. At the time, Charloue was the largest metropolitan area in the country that didn't have a research institution within 90 miles. According to Clayton, U C Charlotte has great potemial to build on its strengths in the areas of research and developmem activity and is poised to become a household name in research excellence. The institution will work to attract research funding, help coordinate interdisciplinary and collaborative research projects, and serve as a resource
for local businesses. "I am familiar with many universities and feel that UNC Charloue is unique in that there is a real sense of community, a sense of working together to get something done ," she explains, describing her job as "a combination of the most enjoyable aspects of every job I've had. " Since taking the position nine momhs ago , Clayton has been at work assessing and building the infrastructure of the program , as well as establishing ties with local, state and government organizations. "The faculty here has extraordinary talent and I couldn't ask for beuer leadership from Chancellor James Woodward and interim Provost Wayne Walcott. In addition , many of my colleagues have offered advice and assistance. These have helped to create a very efficient and effective operation. " Additionally, Clayton has already collaborated with the College of Education and College of Health and Human Services on a few projects. "Collaborative activity provides the structure we need to imegrate all disciplines and work together to create a preeminem university," she poims out. "With the support, emhusiasm and commitment l've seen from the university management, the Institute's >
july 2003 29
board of directors and the business community, we can't help but succeed ." Clayton was recruited from Argonne National Laboratory (ANL) (U.S. Department of Energy) where she was the manager of operations for the Office of Technology Transfer. Her experiences in four unique cultures- universities, a start-up company, a large corporation and a federal laboratory - have proved valuable in building and leading successful teams , yielding impressive results. For example, as assistant director of the Electron Microscopy Laboratory at the University of Alabama , she expanded the research and teaching facility into a multidisciplinary, state-ofthe-art laboratory She also established a technical consulting program to supplement existing funding, which increased revenues more thanlOO percent in its first year of operation. As co-founder of a precision electron optics company, she managed technical product development activities , which resulted in three prototype instruments and a multimillion dollar contract negotiation with a major semiconductor consortium. At ANL, Clayton managed an aggressive program to transfer Argonne's technology to the private sector. She also served as program manager of the Office of Science, Laboratory Technology Research Program at A L, where she planned technical program activities funded by the U.S. Department of Energy's Office of Science. During her tenure, Clayton garnered $79 million in collaborative research funding , as well as positioned A L as a leader ( 21 million) in the American Textile Partnership , a $100 million federally supported initiative; instituted the Technical Services Program with the North Business and Industrial Council, a leading economic development organization; served as energy research chair in the Federal Laboratory's Small Business Initiative; and introduced the concept of a multilaboratory national database at ANL, which was instituted in March 1995 . "My life has been dedicated to collaborative efforts ," says Clayton. "I feel fortunate to have had experience in many professional environments, which gives
30
jul y 2003
me a unique perspective on how several oftentimes disparate groups can work together. " During her career she has developed a strong network , which in the research business, is as important as it is to conventional industry It's still all about "Who you know. " This network , she says, has already helped her begin to organize specific programs, such as student exchange and faculty exchange programs within the Institute, as well as provide useful contacts to help her identify viable research funding.
Establishing a New Level of Research "The findings o: the Kaiser and McKinsey studies made it obvious that UNC Charlotte's achievement of top-level research status is essential for continued growth in our region," says Russell M. Robinson II , sen:or partner with Robinson, Bradshaw & Hinson, innovative technology initiative "champion" for Advantage Carolina , and board member of the Charlotte Research Institute. The opening of the Charlotte Research Institute and its activities reaffirms the university's 2000 classification upgrade to "Research Intensive University" by The Carnegie Foundation, an organization that ranks and classifies institutions according to their degreegranting activity. The "Intensive University" classification is granted based on a school's awarding of at least 10 doctoral degrees per year across three or more disciplines, or at least 20 doctoral degrees per year overall. UNC Charlotte's goal is to achieve the highest classification level , "Research Extensive University," in whicl:-. it must award 50 or more doctoral degrees per year across at least 15 disciplines. "The enhanced ~ctivities of the Research Institute wi ll attract additional students in more dis: iplines giving a basis for more doctoral program offerings, " says Robinson. This past ovember, ll Ph.D. students and seven master's students were admitted to the Optical Science and Engineering Ph.D. program and seven students were accepted at the master's level for the Applied Physics program. "These degree offerings are obviously filling a need and are
enhancing the university's research programs , which , in turn, makes them more attractive for state and federal support," explains Clayton. This level of research will not only provide innovative solutions and products to industry, but will also develop a new generation of skilled technology professionals who will be attractive to potential companies looking to expand into the region , points out Robinson. "We need to be able to offer an educated work force to companies , since filling jobs with skilled workers is a key consideration for them when deciding where to locate their companies," he says. UNC Charlotte's strategy for building its research potential involves enhancing the assets it has, specifically the areas of precision metrology, optoelectronics and optical communications, and eBusiness technology. Funded as part of a $190 ,000 ,000 general obligation bond issue by a $92 million referendum bond, a 100-acre site located along U.S. 29/North Tryon Street is being developed to build three facilities to house laboratories and work space for the study and research of Science and Technology, Engineering and applied optics and physics. ln addition, part of the Institute campus will be dedicated to companies who wish to establish R&D operations to be in close proximity to the Charlotte Research Institute.
Three Centers Key to Institute Success Subatomic measuring machines , secure Internet-connected handheld devices, "smart" houses, voice and iris recognition. These sound rather futuristic, but the technology is already here and is fueled by research within the three centers of the Charlotte Research Institute.
Center for Precision MetrologyDr. Robert Hocken, Director Developed in the late '80s, the Center for Precision Metrology is the oldest and best known nationally of the Charlotte Research Institute's three primary research areas. lt is a
greater charlotte biz
National Science Foundation Center with an annual research budget exceeding $1.5 million. Precision metrology faculty and students measure or develop manufacturing processes for items as small as an Intel computer chip and as large as parts for a Boeing aircraft. The center works with 10 corporate affiliates who fund core research and also contract for proprietary projects. Affiliate members include companies such as Intel, Boeing, Caterpillar, ational Institute for Standards and Technology and Lawrence Livermore National Laboratory. Center for Optoelectronics and Optical Communications Dr. Michael Fiddy, Director Although courses in optics have been offered at U C Charlotte since the late 1970s, the Center for Optoelectronics and Optical Communications was launched just last year. Faculty in seven different departments- chemistry, computer science, electrical and computer engineering, mathematics, mechanical engineering, physics and optical science, and software and information systems - are engaged in optics research that generates nearly 3 million annually in external funding. The state of North Carolina, at the request of the University of North Carolina Board of Governors, has committed $250,000 a year to UNC Charlotte for research in optoelectronics. To broaden U C Charlotte's and Western Carolina University's optoelectronics programs, the two universities formed a partnership in November 200 l. Additionally, last june the two universities and Clemson University, with the pledge of federal assistance, formed the Carolinas MicroOptics Triangle to make the corridor between upstate South Carolina and western orth Carolina attractive to major industries that manufacture optoelectronic and photonic components. Since 1995 , UNC Charlotte optoelectronics researchers have licensed 15 products for industry and created four spin-off companies. Since 1997, they have disclosed 18 inventions.
greater charlotte biz
eBusiness Technology Institute Olin Broadway, Director UNC Charlotte's eBusiness Institute is the youngest center, established only in May 2002. Committing $1 million each over four years as charter partners, Bank of America and Wachovia Bank have contracted with the university to address new business solutions across a variety of applications. Special emphasis is being placed on data security, privacy and cryptography. Drawing upon the resources of the colleges of Information Technology and Business Administration, the institute will examine ways to make e-business more efficient, consumer friendly, innovative and secure. Increasing Visibility through Marketing Clayton admits that at this point, the activity already underway at UNC Charlotte often goes unnoticed. Her plan is to change all that. "We are planning a targeted marketing campaign that will bring our name and research acumen to the forefront," she says. Initial efforts include inviting the business community to seminars and programs and addressing the needs of small business through collaboration with the Small Business Innovation Research ( BIR) program and Small Business Technology Transfer program of the Small Business Technology Development Center. Short-term goals Clayton shares include the continuation of a visiting scholars program, the creation of a distinguished visiting faculty summer program, the establishment of a post-doctoral fellowship program and initiation of a Federal Laboratory student summer program where UNC Charlotte undergraduate and master's degree students would work with scientists at Argonne Laboratory during the summer break. "Anytime you have a community event mixing corporate, academic, and government research leaders, an opportunity for networking and identifying collaborative opportunities is presented," affirms Clayton. biz,
Lynda A. Stadler is a Charlotte-based freelance writer. Additional contributions by Gina Carroll Howard.
jL I}路 2003 31
B. Davis Company; and David Dooley, president, RT Dooley Construction P{ctured in front of the Hearst Charlotte.
by ken allen
Seek out any successful businessperson for advice and one of the first things you will likely hear is, "Find a mentor. " Successful people know the advantages that come from someone with more experience who can guide you in your professional growth. That is all well and good on the individual level. But does it work on the corporate level? Especially in a highly competitive industry like real estate development
time , the Walter B. Davis Company
'
Number of employees: • Number of years in business: www.wbdavisco.com
assumed the contractual obligations or Davis jackson. It was a very rough j~ fr•t me," Davis says. Between the Philip Morris jobs, sen.:: work on the early phases of Gateway
and construction-is there room for one company LO help another? For the Walter B. Davis Company, the answer is a resounding "Yes!" Through an innovative arrangemem with two much larger fim1s - Trammell Crow Company and R.I. Dooley- the Walter B. Davis Company has been able LO move into the big leagues of Charlotte construction.
Park had a realty division and we worked with them, building spec houses," Davis recalls. "We had three properties in Mint Hill that we were working on. "When you're building a spec house, the challenge is LO get it built and sold in a reasonable amount of time. We were blessed that the realtor worked vety closely with us. When we were neating the completion stage, she was able to sell it. We
Cemer, some affordable housing for th2 city of Charlotte and few other project= the Walter B. Davis Company was able o keep busy, but not really grow the wa} Davis wanted. "We would bid on bigger jobs, bLL \.'C really didn't understand the bid proce~::, and we didn't have the experience on he bigger jobs," Davis says. "It's hard to gel the experience when you don't have tbc experience." And then came the announcemert. that the Trammell Crow Company wa c.
The Walter B. Davis Company was started, logically enough, by Walter B. Davis Jr. A Charlotte native, Davis earned an accounting degree from orth Carolina A&T University and worked for several years for Arthur Andersen. During high school and college, Davis had worked for his father's brick masonry company and learned the basics of conLruction. After a little over three years in accounting, Davis felt the urge LO stan his own business. "I grew up learning the masonry trade," Davis says. "It seemed natural to combine the accounting and business skills I had with the construction business that I !mew. And I built on that. " The Walter B. Davis Company began life in 1988 as a builder of spec houses.
did the houses one at a time." Davis continued in that fashion, albeit with large houses and some cusLOm work, until1991 , when he teamed up his friend Leonard jackson, to form Davis jackson Construction LO do commercial work. Their first job was as subcontractor of Fluor Daniels to upfit 15,000 square feet of space at the Philip Morris plant in Cabarrus County. "We had one month LO do the job. We finished it a clay ahead of schedule. So they rolled over and gave us another contract. And they just kept rolling over to new contracts for lO years," Davis says. But shortly after the company began, disaster struck. jackson had a fatal accident while in the mountains, and Davis was left to run the company alone. "At that
developing the biggest center city construction project in a decade: the 4 7 -s o ·, Hearst Tower on onh Tryon Street. Trammell Crow Company is resp ·:-Gi.ble for a large portion of the nation wid~ real estate needs for Bank of America, including everything from developme1t lu project management, brokerage and facil t:y management. Some of the developme-.. work is relatively small in size, such a5 constructing a bank branch. Othet pq ects, such as the Hearst Tower, are very large in scale. These projects require L"le coordination of scores of contractcrs and subcomractors, all of whom have to nz...'t the demanding specifications of the nation's largest consumer bank. "The Hearst Tower is second on l;- t>J the Corporate Center (Bank of Ameri ~J'> )o-
greater charlotte biz
"At that time, Merrill Lynch in South
july 20C3 33
=esu PC:Li-desif.I1ed he3dquarters buildlg) ill to:rms of its :xofi~e among o Tice •Jwu:: in Charlotte ar,d its standards are o>xac:~ " says Cun Grantham, Tra:nmeJ •::::rov Cc mr;any3 a iar_c~ dire::tor GJr its ~nl J · '\merle~ ac::ount. ,!,1 the onset of the Hearst Tower IXO~C:Ct iD 2000, Trcrnoell Crow C•mpar.y tq::p~ F.T. Dociey, a construction compa~i \\.i: t: 26 year" of ex::J~rience on :- umerc•.lS p:cj<.cts thrcughout the uurt:ry, to l:::e the 6eneral ::ontr:lctor br e:D,00D sqmre feet of bank occupied !:pau nnmell Crow Company pl:mned t::• ar:r:-=>.lC.:l the 3pa:::e up fitting in two pT~c:ts , one for thE tnding floor and ~ no _ r lor the §entra· dfices in the tow->...r ··.v~ have wxk~d ·Nith Tramm: ll Cro"" Ccr1p:my for ye.o.rs on major oank b ~~cl::urters ini iattves, and we under.srnnc. _hE need for hgb quality on t ght l· .1d~t :::.Jnstrair.ls," says David Docley, a eo j'' E vice pesider:! of R. T. Dooley. ''Tr:uLTe.l Crow Ccmpcny looks to us to §Lt th ~ scrne high quaLty work from our J=anr-..r:. 1s we gE.t from our ovm er:ploy::::s ~JlxJrtractcrs and ~ppliers. That's o-J} cvay a p-ojEct li.J.:e thio can get :':<me <•:::- imc and on l::udget." D:l \i ; had rret -::>av:.d Dooley a few ; bn ::~ and took the :::>pportunity to ~all firr_q:: a:1d ask 3bcut the He3rst Tower pm_e.:1 "1 caJled David. We talked on the ll ep:1.:Jnc:: wd l ~xr-ressed my interest in '\ot k..n~ xith him en · he Hearst T:•wer," Ca\iE 5")"3.
Meanwhile, Davis' persistence caught the eye of Rick Smith, vice president of Trammell Crow Company for the Bank of America headquarters region. Smith knew well the bank's corr_mitment to developing minority and women-owned businesses, and saw an opportunity with Davis. "We wondered 'How can we mentor him, how can we ~velop him, how can we improve his abihty to grow his business7" Smith says. Smith turned to R.T. Dooley. "l thought, if we could partner Davis with R.T. Dooley, there was a lot that Davis: could learn," Smith says. "R.T. Dooley does an excellent job anc has a lot to teach." R.T. Dooley wa3 thinking the same thing. "We saw the Jusiness climate changing," Dooley says. "lt was getting a lot more competitive, a lot more challenging. We came to Rick and suggested that perhaps we could tEam up with another company. ot hand holding. But sharing the process, learning from each other and working together. " The two men agreed that the ideal candidate was the Walter B. Davis Company Davis was realistic aJout his need for mentaring, and enthusia3tic about working with Trammell Cro"" Company and R.T. Dooley. "This gave us a chance to see bestpractices up close," -::>avis says. The project was not entirely altruistic. Trammell Crow Company and R.T. Dooley are constantly on the search for qualified partners who can help them
on the kinds of high-impact projec:s tl:..ey handle. By bringing the Walter B. Dcvi3 Company along, they wodd be creaiP-g another partner whom they knew cruU work up to their standards. One of the things Trammell CD"V Company and R.T. Dooley showed w~ter B. Davis was how much work goes m before the actual construction brgins "You've got to know the ins and :JUS of building management, j:Jb site reg.llations, the bank's regulations, TrammEll Crow Company's project managers, Dooley's project managers. There is a whole host of people who come into p::ay." Davis says. Trammell Crow Company and R T Dooley set out to teach Da·vi.s those thiugo and more. "We worked with him on how :c qualify subcontractors, what goes on .at a pre-bid meeting, how to put together a realistic construction schedule, wha: e\.els of communication are necessary," say.; Dooley. Confident of Davis' ability to leao and learn fast, Trammell Crow Comp:~IJ· and R.T. Dooley moved Walter B. Da-is: · Company straight into the big league:;: up fitting six floors of the Hearst Tower, a total of about 120,000 square feet. "lt's a big job and we've had to learn a lot to do it," Davis says. With the help of Trammell Crow Company and R.T Dooley, Davis won:e::i :he project from beginning to end, fran
SOUTHERN TREE
& LANDSCAPE CO. , INC.
704-375-7555 www.southerntree.com
3 <1
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iey pa; o ; tl:.e team." Davis s"-ys.
a .: ::ena.nly pursuiq;rr:·J ~e coa:pl,.<(
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banki:Js i:JdLstry, MclsHc hd ::>een a 'Nitne5s to numerous "Jroj=:ts th3t di::l. I OL rea.ize L"1'.: desired returr. •Jn inves;..T =n· rl..te to 17lS:.:d resour•. es An:i ccnsistent w ( - her t c k ~ -charge perso:-n\i·y, ~he der::ided t::J c.c =or-t~. h . g abc·ul il. As with the p ·ojects s:·.e - :.na;;es r-Le:~. nJ and ex er:1al changes alo:-ng ~ ~ way .u:lcand signif.cant cl:.al.er.ges. h ci ng .r.d :.) \"er:oming these cha.lerges has ena.J =d 'klsJac ·o b=cor:E a s:81Gcnt lea•ler ir. - hcrlo .. e·s tEchnology o:::mrnmity n :l sr·rng sur:p::J ncr o f tedmolog,r growth. In 1998. :vtcl.>aac la-:rnchj PDJCC. Manag=rs, Ire . Oxrati~ fwr an offi:.: oo >
jLiy 2003 37
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and phn :tccoc.Ji-gb" vl.:lsaa : .exphins ""=-I- ere is §.r: H BtisLcrion h watchin;s t:l.e p:cgr:s c;: ::>f the proje::: as wdl as tr e :leH::l•)j::IIletll :>£ the t£3m nembers " ' l rr prol. :i .Jf the tearr:work and ~e l..JIT•)Vcr x prod...1 : tion ·Nher a pro_ie:ct .::ncs," s 1e coruhue5. ·· \Ve t:r.src: c: smo ~ th trars._tion <.nc rro-.re c·n c _hr. ru x1 dient need.'
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CALLI!' ::::, IN 1 HE <TS V:/l:-~1. si?,ri -ic:ml :icUars hc.ve l:Ken iT;es ~ ec ir_::; j:TJj;:ct t2ev- ng or. :11;: e:ige :>f -,ilu -e Jrg:mizat o1s c·."ter:. ·urn tJ P:oje: Yl.lnaser:; to as:;ess i_ an:l trn ·t c.:"".JLrd vl: : S<~a::: gctheG tO',SE.the::a tec:n :1f CJ::JSJ .tant3, eac 1. wL1. a1. ·east 10 ye:str: .Jf ~-..erien:e in >rojecr m<.::lasement ~nd e<".JE.Li3e in the Sf•ec.fi: a -cas ne:::led fot the ogar.emcr.t H~r e-=-~?-oye he1clcJunL vJri ~ ; accorclr_g to the p<.n ::ula- c.rgagemerL and the IL.lrn.h:r :: f :_TO e:::ts re:- CC•:npany i.; rr...:m.13ir ~ at .:~ry- c r e time. 'Ths allc•v-5 us tJ >rc..,.. de :: ur ci:ient$ \--i:h e:xactly tl.e e>p~ni;~ they n :!e:l. ".Jrt:::iody ""'"h~n they n.~ed t an:i fer as lo<s a5: n..:y md il,'' sa}" tvclg.:~c.
-v'H'-' P •:::;
--s FPI
1:l.x:ao:'s : :-q:Jerien:::e with reg:uing :: istrt~5e•i
p re ects hc:s e-vicenc ~ d some ,-ery : rm _n p-obleTs thc.t !eJd tc
-:r::>Je:: ~s """lO 13lainirg c•n scherlde , ,ot m"e _::lg t ·Jcget, .:tnc not ddi\e -i.ng ..-h::=t va: e:<p: oed. I - eft Lnct ecked, he d.i.:.trr.ss::d p oject may enci in -1ilure.
Falure :5 Jf en tl.e tesull. of many
In sfte cf re .cu. pat) 's ":.<escu~ Te:orr." n:::uta.iJL, most o-ganizat.c•lli h::r~ ?-o.~t
11a..-ugers t:> like a ".Jrcje:<:t fr ; 11 o-ta:-t t::> -iLi3r~ The flo:ibk r.atL:-e o[ he:r w -·-k 0crce. tcg=ther -with h~ or:ertise n pa..1...1.ing. crg1:-.izirg, 2.n.:i e;-.ecutin.:. large poj~ct irir ativ~s, ha:o a! c•Me:! -.r cls.la : to pJs .tic·n he- fir:n as dram3:ic.=. ly diiiErent fro:u corrpet.tors, re;ulti:J.g_LtJ. n.ln ~ r:•u3 :'lrfe anc s.gn ~i-
: .mt ~r.~agel11.t - ts For exa11fle, Ptc:,~ cl :Jan<.ge:rs ass~ · ~d "<Vi hom o - the ~z rgest
lJ .S.
b~
~ di·,es:iture~.
and tetJil
".J -anet .:o:1so· .:ar-on:; :n 3UJ=port cf:.. :-r ajo- b:mk ac : 1i8l.c•n ar..:: rt.erger, c. ~ ·;elop:::d bm ~~es requirerrc.nts a1d t:osting Iletho·: -1o?,Y cor a rna_Jr te:<.Je:
comJ=any, J.nd c.uago::c a 5,(00+ ci:::;<t : p c icnt :;en.cr :r.:tiative bt a majc r i.:-surmce :orr -- m; includrru migrc cc~
cl
ap>l•:ation~.
: r2rhg a-_d retwo-k-
ing. Oic1t~.
ar<: .Jy:li t.:J Pn·jec
:t.1ana5crs and - -:1.5 . tJiclsaac "\.tth th:...r most ~hllengir~ iii iatives "Ou- e::>mj:a...""ly ~e:ie:d c·n
~::aren
N:.:::lsaa( to m~ge e re of t1e: bigge5:t D..:JSt :cmJ= lex - -oj.~ct; ·Ne ev-:: had . ;ay.;
Di: < Han_~"'-' !Jrestde:-t. of
E:tnd::;hzw, lnc a = har_ot e-b1sed per:.-,-man: ~ i11pt:::-"'ecent and le ;. rnin.~ -~t:hnol·-gy coopan,r. • Jo o1.c ;:lse could h:;ve co~le _d t:1.is hq;e prcj: : t ·nt.hir. .he lim ':!:! ime frame- ;.nd b·; c.get
- anmn~s
K3:-en was .vorkin.:;
"''il.h. 3r : 's just · 1e b~st in : l.E :>us in ss."
LF-TOUR \H
D
Bu Eve:n tb. best .:L the b..siness must be -ec:.dy to cbr the hu-.j[es cf z :l:argtng bu s.; cnvirorurc:nt. TI-e steady gr:)wth - Jt .Y1.ds3ac "N3.5 nur u::-ir~
wi :h :::li~nt~- kc: D<.:U-: of /-:1erio, \'v-c:.chcva, INF .: -\1?-:::<, ::.andsh1w, p;-..:c B:n~ m -: lv: eck ·~tu :g Co 1nl} collded viii r. the .Jbstadc:; s::re">m i~- lET path J> t·- ~ slcm: ~ cono - 1. ~any clienG seal~ :. tack, p~tp :::md. .Jr canceled p ans [.)r
truljor ? oje:ts. To rr ~ et the _ho-llenge, v{d:;aac i5 bt ::-adeni::ng her •.JttT1tial clicrL base 1 : in.dudc :.1.1a1ler :<Jrrpr.i..es in J variet:; of tndLst·ies. She is e.o<.ncing ·: omp::.ny seniccs ·a inc .ud~ additior 1 components ;;:ssocia:tt.i "'"ith ~he rtl3.11agin§ of proj ~d. ponfdbs J.:d has b.::gun l:J our p-c_~ ct m::=r...agtrr.cu ln.tr::ng ard pr::>ject a:;oe~.sm szrvices. MdsJ:ac enc:-:t:-<.g~s her st 1 to lJ•: o · app:-;)pi:c;: eci·Jc,Jonal
ad-;antag ~
o;: : ort".lr tie.s a: 'lv'f)" tc fu .!-c.r diflirem:ate her com:: .ll1y's capabliti ~ s from tl:c comr:c:tirion. ['ra:::ticing >"\ h:::t she pn:achE.s. Mclsa ~ c p"TI3·..:c:d Jnc was
gre •tE- c-arl o-:te :>iz
c.v;ar::.eL
c~r
ne1lio:-_ a~ a Pro¢ct ~r:f~s:;io-ral
1..1anagE11rn
5£:ries. Tl-e hip profle leacership posi-
n:i certifir:--
tion m the LS.! o: th~ HelixP _ \ J:;acili~o1.
t.
··n is a p~rfect ·it w tj Mc.saac's
:J ·
spea -<cr3 ncLldcd Ste •;
"Hcsr·ng these pro::1.in::'rt •.::::ECs rai::u.
t:.;:Jents.
t.l:od.::•kJgy, wti:h is :-.
year's roster
Ballmer, :_ EO cf Mi:::r·JS.- f ::::OrJora t•Jn.
It is LJ surp·ise r hat the iTC turned
our city'~ pr•1file a~ a leo.:ier r tech1•J l-
teo! fot nu>-iri::b§ Lie tirn.e: ;~.nd Gil-
L
~uts
t: -<hg. '\':er ail, mar aging :tuge proj-
ogy which na> en:ic r-c•r ·~ teo2hnoll gy stanups nd telocctic•r.s h Chulottc '
::lee~
says Cher·yl Pressl<:y. pr::;· _~ n o · --:-e.~m
of zrc·U?; cf pc:Jple to ferlerat: ceas. <•:cc:·nu: co-semus rrd fury
J.ili.::::'
.h~-
Mcls:tac to
::p;a-h ~ <.d
e•:ts is vhJ.t slli::
ol e:ti-..·E wisd::n. She i;
th(se under-
best. 3ut Mcisaac
"-ants to :io m :•re ·h:tn just manage the
Tec1rolc gy Inc. ar d
•-c chainetsor.
pc:oject. l.s with e\ ery orga<ization with
"Kare-t's _ niqu ~ atili:}
5:-ec.-belt ::::::·tLcati::::l Mcl~<rac is as::>
whi:h 91.: work;, 'v1dsaac Nants to
cocrdina e brge projxt::. \'e)' effi::izn.ly
::n.e of thE f~w :'br.1. CaroLn<. worr:cu.-
l.E.3.ve it s· .onger tl-ar. when she arrived.
ma-<e; ho::· an i:lea p~::-~·n to l~aa th::
:urre:nt"y ."•Jt1-.in5
CXl
rer
~:::
Sigm:J
-ow~::l ::u81~s~::s c~l.ified •.J
V/BB
~
- "\r_)r_en
Ey
h
3J~ine55 Emenri~
}. alioru..l Cet.1 1dl - :·1e pri--::acy W•:>r ~n owocd bL~in.!33 ce· .i"ic3.tic·- xgar.i.Latior. that
· h~
FcrLU-e :00 cc•opanie::
t•'
foc1. ~.>
01 .h:
efficr~:y
-as:
tL -E. "We
pro-csszs and d·xumenting
t1em- hl-:Isa<.c has -::stabli;hed a legacy
Cauti:::t. y o-::JL 11istic, :\lc:Isaac LJ
of her knowledge
he ~
tha.. 'Will be valued long
tenu:-:
c:~s
programs chair.
The ::::har:::b::r'; ITC Spo-aker Series
ccntinL~
·: rings Ju-::- counr:;'s most influential ~chno · Of_), leo.d~rs
roo,·:: f:::r\<"a:-d "::le says. 'We a·
o Challotte to
prep3rr:C. f:::-r when: imts' ttdget'
.on·er:;e 'Nith ::::ur C•Jmmunity Mcisaac
bo::en
t=
Uj:.'.
shintn.s a nat onal.potli.sht on
:: harlo .te by h::::stin5 :_:>eop e like 'Vi lian f .. Mc[•eun:m, CEO and presi-
l D.:; A £ADEK
COM 1U 11'
.~c·:o-clrg tc Ycl5aac, p<rt ofth~t
div-::rse r:ro5nms of Ll-. e iiC."
11e ii•=- L•r eJ<an'Jle b? identifying
r~peataJie
d
ro::ccgnize :nJ ·Js:: .
tran;f~·rin;;; ~orne
ENV SION Nt-; AN Fl'.IJ Alth:JUg1 tAcls1a: has ' pe:ssio1 for projct m :magc :nz1-:, she wv·sio :-s a tim:: \\.hen ;he en de :licLE he- cre:rgy to ed .1ca. h ,?, other:. -,y ''Dlt. n teerir g her
s~ rv
c•me BL t
un.il thE:.TI , she wi I nuh.:ain l-er mcnse focu~
or gD<v ng Pr•J_eJ:t '.t Jl3.gtrs
and Jea,i:lg behin:i bst ng vdue \\ilh he- cliens .:.nd th~ C•.}mrl.t:lit·;. ''Eve1 y p·c·ject hJs ~n :::nd " 5h~ "BJt I ve got an a·..J ·ulln o · <v•Jrk
dent of SAP Arreric:ts, Bot Dutkowsky,
CEO o ·_-.D. Ec.lNucs CR1v, and other
sa~·s.
the r. eec~ cf o·;r c ::nrr.un.
wery Si?,nificant industry leaders. Last
to
A st· oc.,;
<.es to the lc:::a ccmrrurity
college r car her mJunuir
jou·:-c; f.:::-rv.c.r:i is =·-· step tack tc n:.et J.
.:J SJc:~ssfdi}
dco
bdor~
this one i~ f:i r ;br>d. " biz
commun t} 11 1.vhi:h to li•Je md wc•rk and gr•J'-\. 1-e:r 'msi: E ss is of pararr :-1-t
im::•::rta::x:E to thd•:·r.g
ti~ reside·~.
o:
CharlottE. Re.:~lizi<;;
th::
q
u:: of -cr leaL::r-
shiJ: slil~, etE:c.::ti::.:~io:J.s l:.c.\.e beer qui:::k .o irv LE Mc~ SI<-c to cl:.air ccon::nine<; ar.d se:\'e ::·n board3 She
\\.a5
~app~ ·=-
:o: t Le a::l-.. gory bn..r::l of Hc-.J.>i13\J ~s w~l <:3 the bJ1rd o: ::lir~cLOr~ :::f K nde:rHo·J rn. v. hich pr·~·,ices. J£ofc.~~icn3lly gui:i~d
sLp;:xt
pr·:.snns oc ·<.::nilics expe-encing :::le£ _1 of c. cri d a:; ..,d[ as J her
o..i(
commuril,r C•t:::re;t_::1 prog:G ns. t,lcJ::.aa·:: a ! ~=
\ oJluu:ned
~
:ime to serve :::1
th: V. ;rrb~t~h . p Ccrrmit:re of the Cba.:\ot~ :::: 1<' pte I cf the t(a!iona A~s~:oc at 01 o_. \Vc-Le~ BL:;..ne s
o·...nc:rs. The Our o:t< Cl-ambErs. lnicr-,a ic·r Tech-c·logy C11rlou~ group, tcncr knC"Vfl as iTO::: has a;;~_ed Mcl;:~ac
o :hir ·t::i· prcp3ms : : r-
milttt. -:1-i~. rec_u -es her :o man;;ge 5c·,-
eral Lr~ p·o5pr.~ includ r g the -::·esLgiom ElLc: =:•i::r:tc-D Awa:-•h, the 8::nm.l golf IOU~~ u~--l :mel the .--:-•= Spea:~~ gr~a-:e'"
cha
-I:~te
tiz
JLiy 20C3 39
[bizdigest} ~------------------------------------------------------------------------------------
AHP's Wo ld I crease :-Iealth Insurance Costs and the - - unb ~r of Uninsured
Charlotte Rep Receives Grant From Shubert Foundation
National Small Busi - e~s Unitec (NSBU)
state-regulated market would incur price
The Charlotte Repertory Theatre has
increases of an average of 26 percent,
been awarded an unrestricted $10,000
resulting in an overall average increase
grant from the Shubert Foundation in
has released a repo
;howi b 1:hat health
t
insurance cost5 woLid average of 6 p.;: rcerw.
i1 c r~S>E
:~P- rall
by an
in : he small-
of 6 percent for the small-business market.
business market and th e: 1U111b: r of
The analysis concludes that federal
uninsured woLid inc-ea! e b)· o;er I million
response to the Rep's first application to
the foundation . The size of the Rep's
AHP legislation would not alleviate the
award is twice the usual amount for
if federal Associatio - -lea til Ph n (AHP)
health insurance cost pressures faced by
first-time recipients and the grant is
legislation we r= ena::o::d..
small employers. Rather, the proposed AHP
one of about 200 made this year to
legislation would have a detrimental impact
theatre companies across the country.
The study, condiJc:ed b) I"' ercer Risk, Finance and ln: ura n: e , i:; th e: rrost extensive study yet o n th =
~fu:ts
the small-business he<Jt
on small employer premiums, especially
:XAHPs on
rs rc. 1ce market.
The Mercer stu : )' locks :a: the effects
"I was very pleased when we
for firms with high-cost workers, and
were invited
would cause a significant number of small
alone denoted confidence in our work ,"
employers
says Michael Bush, producing artistic
to
drop coverage, thereby
to
apply, as the invitation
of AHPs over a: four-y-::2 - p :!r o : and shows
increasing the nation 's uninsured population.
director for Charlotte Repertory
that the pricinf advc.l :3fE of AHPs is gained
AHP legislation would allow national
Theatre . "So I never expected this
through risk-saectic·l
1::> l
acrri nistrative
efficiency. According t o t he st u:l:;, <\H F:; are expected
to
rec uce Pf"e lr il.ns b·, an average
of I0 percent fe r thei" pco rti : ipc.•ts, but the
trade associations to offer health insurance
award as it is very rare to be funded
to members under the Employee Retirement
by the Shubert Foundation as the
Income Security Act. These plans could be
result of a first application ."
offered across state lines without being subject to state rules and oversight.
The mission of the Shubert Foundation is to sustain and advance the live performing arts in the United States , with particular emphasis on theatre and a secondary focus on dance . The Foundation provides grants
'The e is more to life than increasing its speed."
only to organizations that have established artistic and administrative track records , as well as a record of fiscal responsibility. "The application process is very
-Gandhi
competitive , so this award is especially exciting, as it indicates that the Rep's work compares favorably to a national
Custon designed
standard ," says Anne Lambert, director of development for the Rep. "This gift
eaclersnip : xograms f::•r e>ecutives, pr ores!::ionals and ent -E:xeneurs
from the Shubert Foundation , as well as a recent multi -year grant from the Spangler Foundation awarded earlier this season , reflects the Rep's increasing ability to attract the support of major foundat ions ." Charlotte Repertory Theatre also
704.331.9091 WhiteheadAssociates.com
receives support from the Arts and Science Council and the North Carolina Arts Council , an agency funded by the State of North Carolina and
W HITEHEAD ASSOCIATES INC.
the National Endowment for the Arts.
developmg leaders, developing cultures
40
jul y
20C3
greater charlotte biz
NBA Expansion Franchise to be Named Charlotte Bobcats The Robert L. Johnson, NBA Commissioner
sional basketball is back and here to stay
David Stern and Charlotte Mayor Pat
in the Carolinas."
McCrory recently announced the name of
The team also announced the launch
the National Basketball Association 's 30th
of their new Web site , www.bobcatsbas-
franchise - the Charlotte Bobcats - and
ketball.com , where fans can visit for all of
unveiled the team's logo and colors to
the latest Charlotte Bobcats news and
fans at a team-hosted basketball street
information.
festival in the center of Uptown Charlotte .
Marketing efforts have already begun to sell " Uptown Suites" for the new
The Charlotte Bobcats logo displays
Charlotte Arena, which will play host to
the animal 's sleek profile poised for attack
more than I 00 events annually and serve
in a combination of colors - a robust
as the home of the new Charlotte NBA
orange referred to as "Bobcats Orange ," a
franchise and the Charlotte Sting of the
rich blue referred to as "Bobcats Blue,"
WNBA.
black and silver. Bobcats, indigenous to the Carolinas but infrequently seen because of their stealth and nocturnal habits, are
Management and human resources training Wages , benefits and policies benchmark surveys Payroll and benefits admini8Tation
•
Computer training
fourth in the 2004 NBA Draft following
•
Employee opinion surveys
an expansion draft of players from other
•
Professional human resourte consulting and outsourcing
The Charlotte Bobcats will select
NBA teams. Former season-ticket holders from the 2001-2002 NBA season at the
an ideal representative for Charlotte's
Charlotte Coliseum will be given priority
Serving Employers Since 1958
treatment with regard to seat selection
"It is with great pride that I introduce bol of the
• • •
Human resource advice hocline
of an expansive I0-foot leap, making them
the newest sym-
Providing human resources and training services to build a better business climate.
•
fierce and swift. They attack with the aid
new NBA entry.
EMPlOYERS ASSOC I AT IO N
The Employers Associati1n 3020 West ArroM:.lod Road
for the inaugural season of the new NBA
CHARLOTTE
Dlarlotte, NC 28273 704-522-8011
franchise for the 20042005 season at the
www.employersassoc.com
Charlotte Coliseum .
City of Charlotte,"
Those who renew their seats at the Coliseum
said Johnson.
will then be given priority
"With a
on seat selection for the
name , logo and col-
2005-2006 campaign in Charlotte's new
ors that are unique in the world of professional sports, the
bi z
s
u
g
J
i de
Take advantage of these ,.roducts and services from Charlotte's leading business-to-business stbpliers.
Uptown arena.
identity of the new Charlotte Bobcats
Accupointe Professional Accounti ng Systems Altman Initiative
pg.18
delivers a strong message that profes-
Ameritrust Mortgage Company, l lC
pg. 27
Blair, Bohle & Whitsitt Pl lC
pg. 11
NAWBO Charlotte Honors Outstanding Women Business Owners The Charlotte Chapter of the National
the Year, honoring women who have
Association ofWomen Business Owners
owned their businesses for five years
announced its 18th Annual Awards honor-
or more. The annual Community Service
ing outstanding women business owners .
Award , re cognizing individuals or organiza-
Winning NAWBO Charlotte's prestigious
tions that have made strides to support
awards were Frances Queen, president
women-owned businesses, was given
of Queen Associates, Inc., and Suzanne
to Vern etta Mitchell with the City of
Bumgarner, president of Resources
Charlotte's Office of Small Business
Employment Services, Inc . Queen was
Development. This award recognizes
awarded the Rising Star, recognizing
individuals or organizations that have
women who have owned their businesses
made strides to support women-owned
for fewer than five years. Bumgarner
businesses.
was named Woman Business Owner of
greater char lotte biz
pg. 20
Carolina Volkswagen
BC
ClickCom
pg. 20
Cole )en est & Stone
pg. 25
Compass Career Management Solutions
pg. 11
Corp Data Products
pg. 15
Cu lp Elliott & Carpenter, Pl lC
pg. 27
Dun hill Hotel
pg. 31
Employers Association
pg. 41
Grubb Properties
pg. 1
Henricks Corporate Training
pg. 35
Hilliard lyons
pg. 26
l ogisource Office Environments
pg. 42
Rege nt Park Golf Course
pg. 21
pg. 44
R. l. Bryan Company
pg. 43
Robinson Bradshaw & Hinson Road Runner Business Class Sedona Staffing Services Sonitrol Security Southern Tree & l andscape
pg.13
South Trust Bank
IBC
The Club at longview
pg. 2
The Coffeeboss
pg. 13
Total Information Source
pg. 10
UNC Charlotte
pg. 14
Vance Flouhouse & Garges, Pl lC
pg. 19
Wachovia Westport Marina
pg. 7
Whitehead Associates
pg. 40
pg. 5 pg. 26 pg. 42 pg. 34
pg. 39
jul y 2003 41
Hotel Openings in Charlotte Visit Charlotte recently compiled some AUO I 0 DE TE CTION
information on the number of new hotel openings in Charlotte since 1995. In our Metropolitan Statistical Area (MSA), we have
ACCESS CONTROL
had I IS new hotels open since the beginning of 1995 with a total of 12,039 rooms. The year-by-year breakout is as follow s:
VI 0 E 0 SURVEI L LANCE
Fl R E
So itrol. Because you can 't afford to take chances on security. Soniitrol offers h e rnosJ- com .::> rehensi·t~ ele: tronic p::iectic·l available today. With lccal .se -vic-: a ·d Ironitcrirg, S·::>l··rol ( an cuslo T ize a system to meet your sec u-iy need: a nd 11ain·a in it w ith a ·~ ick p i·:ri-y serwice. Contact us at (704 1 4~ :J- 11 1 f.:Jr :: FREE security ~ rv~ of ycL'- f::l:ili f e s. So ni!TOI Se<u - Ser-nces,. Inc. B1:5 ' /"":)c d . ='ge c~ er Drive C ~ a rotie, K 2 :!:'2 17 Visit .J S anile w.:-!>1 w._y,.-Sonit-ol.com
Yo.Jr Singlie 3o.J ce er Co mp lete Sec urity
Year
Hotels
1995 1996 1997 1998 1999 2000 2001 2002 2003
4 9 20 18 19 18 20 6
Rooms 371 870 I ,759 I ,853 1,791 1,750 2,466 479 700
In terms of property types , the I IS break down as follows :
Number Percentage Property Type 3 3% Upper Upscale Chain Upscale Chain 25 22 Midscale with Food 6 5 & Beverage Midscale without 49 43 Food & Beverage Economy Chain 28 24 Independents 4 3 In December of 1994, Charlotte had 170
If you ship or receive freight, you owe it to your company ___" _ to <;all .Logisourcei .•. There's a go·xl c~n -::e )';:,u are overspenci1g on :.owr shrping and receiving costs by c:: least LC~Thit's why you re:d to con:oili: · Lo~source . We provide complet: tra=Jc an::! trarsportation ma1:=.ge-nent se....,i•:es.
properties with 19,439 rooms in our market. We now stand at 274 properties with 29,647 rooms in our MSA (we have also had some properties close and rooms come off of the market since 1994). Although the new supply growth rate has slowed considerably from 200 I, overall we have experienced 61 % growth in terms of the number of hotels and 53% growth in the number of rooms since the end of 1994 · just eight short years ago.
SCORE Launches New Small Business Web Site The SCORE Association (Service Corps of Retired Executives) has launched a
We are ;o ·: oni:l.:nt we nn s""e you n-oney, we w I clo a COMPLETELY FREE MARKET AhALYS S of :~·Ot.r current ;hipping and ~.;:cei·Jing costs. Call today or visit logiso..Jrc:.::cm ic• ~ rr·xe informat C· l.
redesigned SCORE Small Business Web Site, www.score.org.The site features SCORE's hallmark e-mail counseling advice service.The updated Ask SCORE
704.8 5.4545 700 Mac:-t.......s hnt HI Road • Matthews. NC v.
service features an intuitive search engine which generates a list of matching counselors with their skills and biographies. Entrepreneurs can enter key words or a question to find a SCORE advisor.
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greater char lotte biz
Visit Charlâ&#x20AC;˘:>tte was honored to receive three awards at the recent meeting of t he North Carolina Association :>f Convention & Visitor Bureaus: - Gold Award for Destination Marketing Initiative (media kit) - Platinum A.vard for Niche Marketing Publication (Tour Charlotte quarterly newsletter fo r group tour planners) - Platinum Award for Trade Print Advertising :convention advertising campaign). Former North Carolina Governor Jim Hunt, c. Womble Carlyle Sandridge & Rice , PLLC partner, has been named the recipien: of the 2003 Leadership North Carolina Governor's Award. The award i5 given annually to a North Carolinian who has demonstrated extraordinary leadership skills. The Em::>loyers Association has
great e r c h arlotte biz
awarded its Babcock Award, recognizing a top human resources professional, to Joyce Ford, senior vice president of human resou rces and operations at the North Carolina Blumenthal Performing Arts Center. Congratulatory remarks included the following: "When this year's Babcock Award winner began her employment with her organization, a formal human resources department did not exist. In the past three years she has developed a full service human resources function without a blueprint or examples of other effective programs. Ford has developed a human resources training division that develops the employees of the organization, as well as other civic organizations in the area. She has been called upon to share her knowledge and expertise with simi-
lar organizations on a national basis, including the Lincoln Center in New York and the Kennedy Center in Washington , D.C. Her personal and career excellence, coupled with her inventive programs, have influenced the arts and cultural community, the Charlotte community and the organization's employees in countless positive ways." BOLT Group, Inc. has recently been honored with a National Gold ADDY Award from the American Advertising Federation for the Forte Cashmere Company Brand Book. The ADDY Awards recognize and reward creative excellence in the art of advert ising, and BOLT was one of only 123 national winners, chosen out of 53 ,000 entries submitted. Cindy Combs, professor of political science at the University of >-
j u ly 2003 43
No rth Carolina at Charlotte and renowned terrorism expert, has received the Bonn ie E. Cone Professo rsh ip fo r Teach ing, one of the university's most prestigious marks of distinction. Created in 1992 to honor superior career achievement in teaching, only five members of the university faculty may hold this title at the same time . Presbyterian Healthcare and ABZ Design Group have won eight awards in the 2003 Healthcare Advertising Awards sponsored by healthcare Marketing Report. The competition is the largest healthcare advertising competition in the country. R.C . "Rick" Bainbridge Jr., president of the Bainbri dge C rew remodeling firm , has won a special Chrysal is Award fo r Kitchen Facelift. Queens Un iversity of Charlotte has named Dr. Norris Frederick vice president fo r academic affairs. Frederick previously served as Dean of the College of Arts and Sciences.An active philosophy professor at Queens since 1990,
Frederick has received three major teaching awards from the university.
Olin Broadway, a veteran in the information technology industry, has assumed the role of chairman of the board of Blue Sky Technologies, Inc. Broadway has served on the Blue Sky board for the past two Horlis Fn>der ick years; he will inct::tS"' his invc vement to assume additioo:::. o:::>erationE-1 roles. Martin Licd ar-:le llo , previously CFO ar d di ecw - :::>~operations of 11or ro-=-based I<J1 Systems, has been c.ppointed presic ;:-ra.. KM Systems manuf3cture:; pedestr :Jn automatic doors and entr3.rc-= system~
First Charter has appointed Gregory Dickinson as senior vice president of commercial banking in the Charlotte area.
Stephanie Slavin, managing director of Solutions Coaching LLC has been appointed to the National Advisory Board for Texasbased Y2Marketing.
Kevin Brickman has been promoted to principal at ColeJenest & Stone, P.A., Brad Sikes concentrating on marketing and business development for healthcare an d retirement-related projects. Also at ColeJenest & Stone, Brad Sikes has joined as a landscape architect.
We bring more to the table than just the table. When you rome to Office Environments you can expect so much more than a great seled:bn of desks and d1airs. Expect guidance, expertise and a romplete understanding of what makes an offire environment 0011<. We offer rountless servires, from design and financing to installation, assetmanagement and maintenance. All backed by the training, knowedge and resourres that rome from being an Authorized Steelcase Dealer. We put everything on the table so you get a romplete office solution, not to mention some pretty nice fumtture.
704.71 4.7200 www.office-environments.com
ยง OfficeEnvironments AUTHORIZED STEELCASE DEALER
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july 2003
greater charlotte biz
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"Volkswagen Touareg Voted The Best Luxury SUV of 2003." Car and Driver "VW waited a long time to get into the profitable SUV market and has built a solid, comfortable, capable truck to compete with BMW and Range Rover." - Roger Hart, AutoWeek, October 2002
"VW has offered magnificent quality since the 1998 Passat, and the Touareg brings to SUV-Iand the highest level of goodies at the lowest possible price."
- Men's Journal, October 2002
Coming soon to North America - something completely new, yet refreshingly familiar the Touareg. (Pronounced "tour-eg.") A sport utility vehicle designed to provide as much joy on-road as off. While the very notion might raise some eyebrows, it wouldn't be the first time this company's strayed from the beaten track.
Drivers wanted~
Carolina Volkswagen (Nothing could be finer) 7800 E. Independence Blvd. :Jt Krefeld Dr. â&#x20AC;˘ Charlotte, NC 28227 704-537-2336 â&#x20AC;˘ l -800-489-2336 www.carolinavw.com
C> 2003 Volksv.ogen. 1-800 DRM VW ex VW.COM