Greater Charlotte Biz 2005.07 by CLT.biz & Charlotte Biz & Greater Charlotte Biz

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As a small business owner, the health insurance premiums that I pay are always one of the largest chunks of money that come out of 11

the bottom line.

"Blue Cross has an incredible reputation in our community. And as we analyzed the coverage that we got with Blue Cross with the amount of money that we had to spend in our premiums, we realized that it was the best decision that we could make. As we were dealing with all of the trauma of Tate's accident, Blue Cross did what they said they would do."

- Jonathan Gilbert Son, Tate, survived sledding accident Raleigh , NC Member 4 years

er story U

C C arlotte

Li'JC G-ar lotte hails a new; 5uardian, PhiliJ Du3ois, on his return to the in!:ti:LJ: o n "'re'= ~e hcc ~a in -ncb::n much of the successful 5trategic academic plcrli n:; il his f.)r-ne- :JO!Ot.An~:Jng •i~ ~ci:s are UNCC's ofering:; cf doctoral vogram5 c.nj rts 9..Jcc:ss=J ran:jjoni rg :::> ~esearc r Extensive s-..atus. His first task vvi ll be tJ t3~ >t:ock or_ u..ct: I- crt. ~ his br1~ pans a-e succeeding.

16 SOSth Engineer BattaliCI1 Chris Gilbert, associate directc·r fo · UNCC's Charlotte Research ln~1tu1e an Integral part of the eco-,omlc :E'kl J Jment and research machinery tlat t.nnels into the university and :he local e:cromy. is looking to beg1n a year-long cepcy-nent of h1s skills 1n Iraq as Bro~vo Ccnpay Commander 1n the Army NatK:Il<: .::;_,ard.

publisher's post

employers biz

Legislative and Reg.1latory Highlights for Area Employe·s

on top

workforce biz

North Camlims Community College System .. Workforce Programs Training for Todays Te hnobgy

biz resource guide executive homes

39 43 &

Luxury ho mes above $500,000

on the cover: Ph1lip L DuBois Cha~cell.or

LINC Clwr/o,te

40 Signatu r e Healthcar= Signature Healthcare is a cone Erge -.edical practice offering members i>ci.rCJa attention, same-day or next-d<:y

Photography !:Jy 'Nayne Mor.is

a~~ant

ments and a wide range of ser\. ices Drs. Perry, L1pton and Woodward ar= :<T'ident that they've made a healtf-y :race both in their own way of pract1:e delivenng health care to others

july 2005

'l'1·j

clfaflotte z www.greatercharlotte:J z.com

(Seated) Andrew C hambers, Mike Monk; (Standing) Lat .;xtill ~ m â&#x20AC;˘ and Tar Re id of Scott Insurance

Scott Insurance:

Over 140 Years of Results "By focusing on safety improvements, loss prevention and claims man agement, Scott actually lowered our dependence on insurance."- Charlie Teu., So~than Pump & Tank "We've been with a large national broker. After being with 3ceott Insurance, we now realize we're with the best. Their innovative and proactive ferVlCES are the best we've ever come across."- Sheila Wi lliams, B&B Contracting "Scott Insurance has done a great job of further educating lli o key issues, especially Workers' C omp. Their comprehensive approach to our risk management is h elping MGM Transport take control of the future and be a better company."

Emp l oy e e Owne d

- Ross Windsor, MGM Transport

Find out how you can benefit fro ~ the knowledge and service that have made Scott an excepti ona l Insurance fi rm since 1864. Ca ll A ndrew C hambers, M ike Monk, Lat W illia ms or Tar Reid in C harlotte at (704) 556-13 41.

I NSURANCE , BENEFIT S , BONDS AND FI NANC I AL M ANAGEMENT NORTH CAROLI A. VIRGINIA. TENNESSEE

CAPTI VE INSURANCE DOM ICILES I

BERMUDA AND GlAN~ CA"rv1 AN

INSURANCE

cotti ns.com

[publisher's

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Why Greater Charlotte Biz?

cllaflotte

July 2005 Every year seems to pass more quickly than the last. And although July is traditionally a slower month for a lot of year-round businesses and vacation time for many, it is also time to get a jump on your marketing and advertising plans for 2006_ Building your brand and expanding your identity is incredibly important to the growth and expansion of your business_ No matter how hard you work, if you want to sell more products and deliver more services, you must let people know about your products and services. You must build an awareness of your brand identity. Advertising in Greater Charlotte Biz magazine can do just that, significantly improving your chances for success.

Volume 6 • Issue 7 Publisher John Paul Galles jgalles@greatercharlottebiz.com

Asso ciate Publisher/Editor Maryl A Lane maryl.a.lane@greatercharlottebiz.com

Contributing Editor Susanne Deitzel

1. Greater Charlotte Biz reaches the most complete circulation of business owners, managers and executives in the Charlotte region. Greater Charlotte Biz is mailed monthly to the desks of nearly 20,000 business people where they work, reaching the actual decision-makers at business locations with more than seven employees in the 16-county area.

Creative Director/ Asst. Editor Sean Farrow sfarrow@greatercharlottebiz.com

2. Greater Charlotte Biz engages an even more expanded readership seeking to learn more about area business people and business opportunities within the local marketplace. Each issue is also consumed by 4 to 7 additional pass-along readers providing a total readership of over 100,000 every month.

Account Executives Gary Biernacki gbiernacki@greatercharlottebiz.com

3. Greater Charlotte Biz compels our readers with colorful, attractive, informative and entertaining content. Our stories and the images that accompany them are provided in a fourcolor format on glossy paper that is enjoyable and easily consumed. We help local business people learn about each other and their businesses in order to be more successful and to do business with each other. 4. Greater Charlotte Biz sells. As a business-to-business magazine, multiple studies have demonstrated that allocating more money to magazines in the media mix improves marketing and advertising 'return on investment' across a broad range of product categories.

Amy Jo Robinson arobinson@greatercharlottebiz.com

Contributing Writers Ellison Clary Susanne Deitzel

Contributing Photographers Sean Farrow Wayne Morris

5. Greater Charlotte Biz educates readers to the abundance of business talent, opportunity and resources within our local marketplace. We encourage people to do business in the greater Charlotte marketplace. We open the doors for people to learn about each other and discover new and profitable business ventures. 6. Greater Charlotte Biz targets business owners, managers and executives who have the decision-making power over their business and personal resources. They choose to spend purchasing dollars on valuable goods and services for their businesses and in their personal lives. We expose them to the products and services of our advertisers.

Galles Communications Group, Inc. 560 I 77 Center Drive • Suite 250 Charlotte, NC 28217-0736 704-676-5850 Phone • 704-676-5853 Fax www.greatercharlottebiz.com • Press releases and other news-related information, please

fax

to the attention of .. Editor'' or e-mail:

editor@greatercharlottebiz.com.

7. Greater Charlotte Biz builds credibility and expands identity. Our readers look forward to each and every issue and to the display of advertisers and editorial content. Studies demonstrate that consumers recognize, trust and believe magazine advertising more than advertising in other media.

• Editorial or advertising inquiries, please call or fax at the numbers above or e-mail: info@greatercharlottebiz.com. • Subscription inquiries or change of address, please call or

fax

at the numbers above or visit our Web site:

www.greatercharlottebiz.com.

8. Greater Charlotte Biz influences influential people. Feedback from our biz profiles and our advertisers is always quite remarkable. We continually hear that they are most impressed by the caliber of people who comment about seeing them in our pages.

9. Greater Charlotte Biz attracts diverse readers from a diverse marketplace. Our readers include owners, managers and executives from nearly all business sectors including manufacturing, wholesale, retail, finance, investment, real estate as well as professional people including accountants and lawyers, doctors and dentists, and architects and engineers.

Products named in these pages are trade names or trade-

All rights reserved. The information contained herein has been obtained from sources believed to be reliable. However, Galles Communications Group, Inc. makes no warranty to the accuracy or reliability of this information , marks of their respective companies. Views expressed herein are not necessarily those of Greater Charlotte Biz or Galles Communications Group. Inc. No part of this publication may be reproduced or transmitted in any form or by any means without written permission from the publisher. For reprints call 704-676-5850 xI 02.

10. Greater Charlotte Biz lasts! Readers save many monthly issues so they can refer back to what they learn and find in each issue. As a result, Greater Charlotte Biz has an extended shelf life and is stored in office bookshelves, libraries, break rooms and reception areas. Advertisers are rewarded with added exposures over many more months. We would be pleased to serve you and your business in this marketplace. We invite you to call and learn about the outstanding advertising opportunities in our publications!

july 2005

Greater Charlotte Biz (ISSN 1554-6551) is published monthly by Galles Communications Group. Inc .. 5601 77 Center Dr.. Ste. 250. Charlotte. NC 28217-0736 . Telephone: 704-676-5850. Fax: 704·676·5853 . 5ubscnption rate is $24 for one year. Periodicals postage pending at Charlotte, N .C. , and additional mailing offices. POSTMASTER: Send address changes to Greate r Charlotte Biz. 5601 77 Center Dr.. Ste . 250. Charlotte. NC 28217-0736.

www.greate rc h arl otte biz. com

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!f it's got -ih: els. =can make i: run. '::'hafs the •;:ay I' rr tnne•: . S::> I ~ook classes in t:1e C ntral Piedm:::mt Cc·mmunity CollegeAu::o.r ·::tive Cc-Op ? rogram. CreaLd and delivered with th ::- help of marr_fc:c:uring leaden like BMW, Gereral I\1otc•n ard ::-_:)r da. the prograo helped me shif: from :.i tt. de.nl tc Service Tectnician faster tha1 an MS.

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F x r:wre informarion 0 :::1 Autom otive Co -o"J c: l -::- 04230.548 0 c Yis·t www.cpcc.edu/ ransport_Syste-ns

Legislative and Regulatory Highlights for Area Employers

Majority of Employees Underestimate Employer Healthcare Contributions Despite the escalating cost of health care insurance, few employees understand the full and growi ng magnitude of their companys investment. More than one-quarter (28%) of full-time employees believe that their company spends less than $1,000 per employee annually on medical and nearly half (49%) believe their company spends less than $2,000 , according to the recentl y released Metlife 2004 Employee Benefits Trend Study. Only 27% of full -time employees estimate correctly that their company spends $4,000 or more per year. Nationally, companies spend an average of $7,289 per employee annually for family coverage, according to the Kaiser Family

cate their employees on the value of the investment, causing employees to underestimate the worth of their individ ual and fc.mil y benefits. " As a result, many empl oyees take their employer-funded benefits for granted and do not invest the time to research the products that best fit their needs. More than half (57%) of the full-time employees surveyed by Metlife, for example, report that they spend 30 minutes or less making benefits decisions during open enrollmer.L. On average, employees spend 62 minu:es making their enrollment decisions. The median is 30 minutes. Currently, 60% of full-time employees (and 71 % of those aged 21

Foundation and Health Research and Education Trust. Divorced/separated employees and those in a domestic partnership are most likely LO assess their employer's contribution realistically,

the gap , 27% of full-time employees overall (and 40% of those age 21 to 30) rely on friends and relatives for finan cial advice, while 46%

with 41 % and 44% of these employees respectively estimating their company's investment at $3 ,000 or more per year, compared with 38% of employees overall . Employee communications may be partially to blame for the mis-

don't consult with anyone. Among older workers, 53% of employees age 51 to 60 and 56% of emplcyees age 6 lto 69 don't consult with anyone. "A robust communication and educational plan is a critical com-

perceptions by todays workers. Currently only 3 1% of employees give their companies' benefits communication program high marks.

ponent of any benefits program ," notes Hirschhorn. "Our research shows that when employees understand their insurance, savings and retirement needs, they make better benefits decisions and have higher levels of benefits and job satisfaction. ln fact, amc ng full -time

Roughly the same percentage (36%) give high marks to their companies' benefits package , up only slightly from last year (32%). "Rising health care premiums are having an impact on many companies' bottom lines," notes Beth Hirschhorn, chief marketing officer, Metlife. "Yet far too many employers are not taking the time to edu-

to 30) don't understand which benefits best meet their needs. To fill

employees who are highl y satisfied with their companies' employee benefits, overall job satisfaction is nearly three times as high as it is for employees who are not satisfied ." (Capital Associated Industries)

IRS Relaxes FSA "Use It or Lose It" Rule Employers may give flexible spending arrangement (FSA) participants up to an additional2 .5 months to spend money leftover in their FSAs at year's end on qualified health and dependent care expenses, the IRS ruled recently. Ordinarily, the spending of unused amounts after the plan year would result in deferred compensation to the employee, in violation of the tax code. The IRS explained, however, that other areas of tax law provide that for a short, limited period , compensation for services paid in the year following the year in which those services were performed is not treated as deferred compensation. Unused FSA amounts should be treated consistently with these other areas of the law, it said. According LO the IRS, to avoid the "use6

july 2005

it-or-lose-it" rule, the employer must amend its cafeteria plan document. The grace period must apply to all plan participants. Expenses for qualified benefits incurred during the grace period may be paid or reimbursed from benefits or contributions remaining unused at the end of the immediately preceding plan year only. The period must not extend beyond the 15th day of the third calendar month after the end of the immediately preceding plan year to which it relates. For example, the grace period for a plan year ending December 31st is March 15th of the following year. The plan cannot permit cash-out or conversion of unused benefits or contributions, during the graced period, to any other taxable or nontaxable benefit.

(Thompson Publishing GroLLp)

2005 Executive Compensation Survey Now Available Complete results of the 30th Annual National Executive Compensation Survey are now available . TEA, in collaboration with 20 other employer associations across the nation, sponsored this survey. Survey panicipams contributed data for 10,720 executives from 1,578 differenL organizations throughout the U.S. A total of 34 positions were analyzed in this report. Information is broken out by type of industry, geographical areas, and gross sales volumes. ln addition to cash compensation , the report also summarizes data for a variety of benefits and perquisites, including stock ownership, supplemental insurance, and club memberships.

E-mail Increasingly Examined Employers and employees alike, and their

might accept the employer's explanation, a

auorneys, have come to realize that e-mail has

jmy also was free to conclude that the

become the predominant fom1 of recorded

employee was tenninated in retaliation for her

communication in the workplace, and there-

complaints about racial comments. Among

fore, what employees and employers write in

recent employment law opinions, there are

e-mails can hun as well as help.

numerous cases where e-mail evidence has

Granted, e-mail can serve many useful

been used against the employer including:

purpo cs and is often used to document facts;

sexual harassment, discrimination, defama-

however, it can also bring to light discrepan-

tion, non-compete and wrongful termination

cies in the facts as they have been portrayed

cases, just to mention a few.

otherwise. Among the reasons for this: it is

E-mails by employees containing lewd

quick and easy; it has the feeling of confiden-

and sexually explicit content arc helpful in

tiality; it is easy to send repeatedly; it can be

proving a sexually charged hostile work envi-

broadcast to a large group easily Because of

ronment. E-mails by employees containing

this case of use, it is often prone to error and

racial remarks or comments about the age or

leads to casual behavior.

pregnancy of employees are helpful in proving motive in discrimination cases. E-mails by

expressing company policy on computer

mcreasingly using e-mail in employment cases

employees commenting on someone's con-

nizati:m's e-mail system.

to rebut evidence offered by employers.

duct, character or performance don't lie and

Employers need to remind employees

often become Exhibit A in defamation cases.

that the e-mml system is for business use and

federal court case thee-mails showed that a

E-mails by former employees showing the

that their e-matls to others should be treated \Vith the same respect as a company letter or

Court opinions show that employees arc

For example, m a recent North Carolina

usage, including rules for the use of an orga-

probation letter and a tennination notice set-

customers they contacted after they quit are

ting out the grounds for termination were

helpful in proving compliance with or viola-

memo. Also, It is a good idea to remind

dra\v11 up two weeks after the plaintiff was

tions of non-compete agreements. E-mails by

employees that e-mail is not confidential, that

terminated . To address this mconsistcncy, the

employees in \VTongful discharge cases help to

e mployee~

employer submitted an affidavit clmming that

show the sequence of events leading up to

written before they send their messages, and

the documents were dra\\11 up before the ter-

tem1ination and the true reasons for dis-

that the) should not end messages without

mination and that there was merely a mistake

charge. At a minimum , employe rs should have an

verifymg the accuracy of the factual information to be conveyed . (Helms Mulliss c_., Wicllrr

electronic communicauon policy clearly

PLLC- Lnndis Wade, )!:)

in the datmg of the documents. The Court concluded that while a jur;

Five Things Every Customer Expects

should review what they have

interior, staff- must all convey a good

answer to every question they are asked.

impression. TJ-ese five factors are your controllables

companies need to keep in mind five fac-

However, they can be expected to know

relative to creating an excellent customer

tors that, when done well, serve to satisfy

who to ask or where to go for information

service experience consistemly. (The

customers: Reliability- The ability to provide

to satisfy the customer. Empathy- The degree of caring and

Emplcycrs Assocwlion, Grand Rapids, Michigan) biz

what is promised , dependable and accu-

individual attention you show customers.

rately. Are your systems an d people equipped to fulfill the promises made to every customer7

Today's customers expect to receive a warm reception that is sincere and caring. Your

In the quest for satisfying customers,

Res ponsive ness- The w1llingness to help customer promptly Turnaround time must be promised and adhered to for cus-

goal in excellent customer service ts to create loyal "fans'' of your business who will continue doing busmess W1th you and pro-

tomers to feel satisfied . Assurance- The knowledge displayed

mote your company to others. Tangibles- The physical appearance of facilities and equipment/material. First

to customers, and your ability to convey

impressions are the most important. The

trust, competence and confidence. Employees cannot be expected to have an

encounters- a web site, parking lot, office

greater charlotte biz

appearance of the first thing the customer

Tne Employers Assooot1on is a nonprofit Chorlctte organization prov1d111g comprehensive l':umon resources and tro111111g serv1ces. Founded 111 I 9.; B. the AssoootJon mo111toins a broodto sed membersh1p of over 700 compon1es from ell indJstnes 111 the greater Charlotte reg1on. Tne above excerpts were token from The Management Report, the AssoootJon's monthly r.ewsletter. For more informatiOn, please call Lauro Hampton at 704-522-80 II or VISit the Web SJte at wwvv.employersossoc.com. jUly 2005

LandAmerica. More Than Just Title Insurance. LandAmerica offers a comprehensive suite of services to keep every commercial transaction on track. You only need to make one call, to one person, to facilitate the ordering of numerous products. >- Title Insurance >- 1031 Exchange >- Valuations >- Environmental and Engineering Assessments >- Construction Monitoring >- UCC Insurance Let LandAmerica save you time on your next transaction with a single point of contact, and the resources of a nationwide, real estate services leader. LandAmerica Commercial Services - Your solution for real estate transaction services.

r._~ landAmerica路 -

Commercial Services

To find out more, contact: Hunter Meacham John McDermitt Vice President - N. C State Manager Vice President E-mail: hmeacham@landam.com E-mail: jmcdermitt@landam.com Phone: (800) 868-6529

Shield Enclneerina. Inc. is a common sense provider of Environmental, Engineering Design, Emergency Spill

Awards & Achievements The Errpbyers Association has bestowed th:s years '"'abcock Award for distinguished accomplisl-~nt in the human resources field on Cindy Trllcy, vice president of Human Resources,.. :-lc-spice and Palliative Care of the Charlotte F_o;gio:J. Belmont Abbey College has presented its annual 2005 Grace Award to james and Mary Lou Babb, recognizing their outstanding contribuHary Lou <nd tions and commitments to James Batn significantly improving the quality of C;;: throughout the Charlotte region. Advertisi.g & Media lnteraaiw Knowledge's latest Web site, Off Lhe Map , 1-.JS been selected as a Design Interact Sf:e of the Week, and has also been recognized as a USA Today's Hot Site of the Week, a Yahoo Cool Site of the Day, and a Yahoo Pick. The North Carolina Golf Marketing Alliance, in partnership with lntemet marketing partner USDM.net, has been designated as the Best Sports Online by the Web Marketing Association. Burke Communications has added Brian Rummel as graphic designer and Angela Holland as account coordinator to its team of professionals. Leah Patterson has joined marketing firm Quantum Leap, LLC as an executive assistant.

Management, and Geotechnical Engineering services.

july 2005

Business and ProfessionaJ ChambErs USA has awarded Robinson, Bradshaw & Hinson, P.A. its highest designation for a tbrth Carolina law firm in the areas ofbankrupcy, corporate!M&A,litigation and real estate. Sixteen attorneys of the firm were also rankei among the top attorneys in their respective ;::ractice areas. Alston & Bird LLP has been named to the BTl Power Elite, achieving best in class performance m :he research consulting groups www.'l_ reaterch ar l otte b iz.com

Client Re:.atoniliip Scorecard for law firms. Broughton & Broughton, LLP has joined ranks with Poyner & Spruill LLP, e>..-panding Poyner's statewide presence to Howard Charlotte, Raleigh, Rocky Brought:>n Mount and Southern Pines. Howard Broughton will serve as Of Counsel and Chalk Broughton will become a partner in the firm. Michelle Collins Hunt has also joined Chalk Brought~n the finn. Tlwmas H. 4insworth, UI has joined Crumley & Associates, PC as a litigation la·.vyer. Leah L. Rued and jennifer S. Anderson have joined Hedrick Eatman as associates. Charloc-·xsed CPI Security Systems lnc. has bern rmked #7 in the nation when it comes to mtc.lLng residential security systems, #24 ovedl ln ne top lOO firms list for total yearly reverue, and #20 in recurring monthly revenue, acw-ding to Security Distributing & Marketinglvc.gazine, an industry trade publication. Lee Hedu Harrison , a global career management ~ervi:£s company, has announced the promotion of P.:~ulette Ashlin to senior vice president a-_d managing director of North Carolina. Anderson & Associates, a retained executive search firm, has announced the appointment of Scott Adams as an executive search conScott Ad•rr~ sultant.

Your Authentic Style Of Speaking

.. .is also your most persuasive. Exceptional business people are those mong us who use their deep interests to have genuine conversations, tell stories, build relationships and provide solutions ... instead of making pitches, networking with acquaintances and providing a product. We're Interact. We specialize in Authentic Speaking and Presenting for individu als and teams. Call Lou Solomon or Sally Mitchener at (704) 374-0423. Let us know how we can support ~ I I'-M Your Authentic Style. www.InteractSkills.com

TED AjCT

Construction & Design D.R. HonuH has been honored with eight MAME (Major Achievement in Market.lng Excellence: AW"ards recognizing outstanding marketing, ;advertising, building and sales achievemero in the home building industry LandDesign, an urban planning, civil engineering and landscape architecture company, has promoted Meg Nealon to partner in its Charlotte office. Meg Nea or

g'"eater crar lotte biz

july 2005

HEY, SALES MANAGER, ARE YOU AS AS YOU COULD BE?? Do you wish you could transform the same skills yo u mastered in the field into learning how to manage sales people to do what you want them to do? Are yo u certain if your compensation and incentive plans are really driving the right behavior? Are you exhausted From trying to constantly dri ve your sales people to behave co nsistently and reach their quotas? Are you tired of hiring the wro ng people and disappointed when they don't wo rk out? (Ever wonder how much they're even costing you??) Your sales people are too comfortable "cherry-picking" existing customer· and don't open up as much new business as yo u would like?

Is Emplovee Turnover Driving You Crazvil See If Applicants Are The Right Fit Before You Hire Them Determine which applicants will have longterm success withi n your organization. We have helped companies go from 14% to 85% effectiveness with t heir hirin g process by using our proven assessment techniques. Contact Scholz &Associates today!

LEADERSHIP DEVELOPMENT

704-987-0195 www.lmproveYourHiringProcess.com 10

july 2005

D avid Muell.,.

Orleans Homebuilders has named David Mueller as general sales manager of the companys Charlotte division to oversee sales in its 18 area communities.

Educatiorw'Staffing

Gail:foO"t A/111 , an associate professor of infonnauon :echnology at UNC Charlotte, has t~en honor::::: by the Federal Information :::rstems SeCJrity Educators' Association as its Ed cator oC the Year. The rece:llly licensed Charlotte School of Law, part cl The lnfll.Aw Consortium of lAw -hools, h<E-appointed Victoria Taylor Carter, [, •nne:: dean cf admissions for The University of f'.orth CaroUla Chapel Hill School of lAw, as the c~an of adiT:.ssions. Congratalations to Charlotte-Mecklenburg Schools for being a finalist in the Broad Prize f.x Urban Education, netting them $125,000 in s:holarship.: bnds for 15 graduating seniors [-om eight o:hoots. The Gaston College Foundation has received what i expected to be the largest bequest in its history from William Marcus Robinson, a local fanner and cattle breeder. "Villiam Marcas Robinson The fund is to be called the "'Jv'illiam ~-:-cus Robinson and Ira Blanche F.:>binson F ...nd," after Robinson and his older sister. Principal ancy Guzman of Pineville Elementary has been recognized by the National Distinguished Principal Program of the U.S. Board of a.'l em1rolliL.."Dt conducive to learning. If you're savvy enough to spot this strich, then you might stick your neck out for a 15 percent discount on any new advenising in Greater On Too 'Striclo Cha rlotte Biz magazine! Susan J\·l "Molly" Shaw has been promoted teo devdcpr:-ent officer of Davidson Colleges cievelopoea office and Mwia L. Tardugno has b::en promo:ed to associate director of the col-

www .g-eate rcharl otte biz. com

l~ges

An.1ual FtL1d olfice. Laurie Hu :cuinson, Healthful Living Teacher at Trini-y Episcopal School in Charlouc, has been announced as one of three national wumers of the "Creative 5 A Day" -eacher Al<.crd b-; Dole Foods. AdminisU:IIhas awarded Senior Business Consdtan_ Gre~ Taylor the Presidents Oub Award for ou~t.alding customer service and 'ales r1akhg him Administaff's sole President's Club merr:ber ir the Carolinas. Financial & Insurance

Don Harrison has been named chief executive officer of First Gaston Bank. TrudiA. Zangardi has joined First Trust Bank as TrudiA. vice president and business Zangardi development officer. ]elf Ward has been named region executive for First Citizens Bank in Charloue; Kim Allred has been promoted to manager of retail Jeff Ward banking. Cordelia Ogrinz has joined Hinrichs Flanagan Financial, a MassMutual general agency in Charlotte, as marketing director; Drue Kim Allred Garrison, a financial services professional with the firm, has become a certified financial planner practitioner; and john W. 'Jock" Tonissen, CLU, LUTCF, an associate with the Cordelila Ogrin~ firm, has been honored as a 'Life Qualifying Member' for 30 years of outstanding professional achievements. Congratulations to the ational Association of Drue Garriwn Insurance Women celebrating its 55th an."li\e!Sary! Government/Non-Profit

The Ans .:u::<i Science Council's 2005 Annual Fund Drive has raised over $10.9 million to support arts, science and histmy in Charlotte-Mecdenburg. The organization has

greater cl-arlotte biz

july 2005

Denise Altman 's newest book helps you learn how to keep yo~ best team members by underst .-,ding what drives employees away. Visit www.altmaninitiative.co'l! R call (704) 708-6700. Orders are shipped via US Mail.

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also awarded the Mary B.A. Howell Award for outstanding leadership to Martin Ruegsegger, vice president, corporate counsel and secretary of Piedmont Natural Gas. The American Association of Museums has selected the Levine Museum of the New South exhibition COURAGE: The Carolina St01y That Changed America as one of the best in the nation at its 17th annual Excellence in Exhibitions Competition. Mecklenburg County's Land Use and Environmental Services Agency has added ci'm engineer, Michael Macintyre , to its LUESA North division. Laurette Hall , waste reduction manager for Mecklenburg County Solid Waste and Recycling, has been named president of the Carolina Recycling Laurette Hall Association. Rich Christenbury has assumed the post of public information officer and media contact fo r Mecklenburg County Health Department. The Muscular Dystrophy Association has henxed fom1er Eank of America executive joe ~artin with the Champion of Spilit Award at Muscle Team 2005 at the Charlotte Coliseum. Lutheran Family Services in the Carolinas has hired Michael Andrews to lead the organizations marketing and public relations efforts. Tom Skains , chaim1an, president and CEO of Piedmont Natural Gas, and jean Davis, senior vice president, operation, technology and e-commerce far Wachovia, have been chosen to Jean Davis co-chair this year's Charlotte Metro Heart Walk. Real Estate Commercial/Residential

Crosland Lnc. has acquired Annistead oarhley lnc. , a ashville real estate development firm specializing in urban revitalization. Crosland has also hired Mille Morris and Denon Williams as vice presidents of construction for the companys contracting division. Helen Adams Realty has become the first Quality Service Certified real estate company in North Caro"ina.

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Retaii/SportsiEntertainment C. Matt Lewis has been named director of sales and marketing fo r SportCoins, Inc., a Concord-based company which produces C. Matt Lewis NASCAR-themed collectible coins and med,jlions. The 2005 Tc.ste of the Nation has awarded Palomino Rest urant & Rotisserie and Mimosa for &s. Display; Palomino Restaurant & Rotisserie and Upstream for &st Cold Food and Bistro 100 and Zink for &st Hot Food. Reg Thomp;on has been named the new executive c.hef for Morton's , The Steakhouse, Sc·uthPark; Max Maxwell the general manager; Stephanie Firth the sales and marketing man~ger; and Stephan Stanton the day manager.

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Technology Greg Annatrout has joined NouvEO Technology Partners as a senior systems engineer. Tourism & Travel Ame1ican E <press has named Mann Travel & Cntises of Otarlotte as a winner of its Representative Excellence Award. CongrarulaLons to the Cabarms County Convention & visitors Bureau which has receiYed six De.>tination Marketing Achievement h.wards from the North Carolina Associ3tion of Convention & Visitors Bureaus: a Plati..1um Award for "&st Destination Ma:keting Initiative," a second Platinum Award for "&st Trade Print Advertising," a ::;old Award for "&st Visitors Guide," a secor<! Gold Award for "Best Consumer PriTL Advertising," a third Gold Award for "&st iche Marketing Publication," and a fourth Gold Award for "&st Outreach Local Constituents Communications." biz To be consAJered for inclusion, please send your ne\-\6 releases and announcements in the body ofan e-mail (only color photos attached) to e::Jitor@greatercharlottebiz.com, or fax them tc 704-676-5853, or post them to our busines:;; address - at least 30 days pnor to our pt.blication date.

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In our Charlotte region, there are nine community colleges providing quality education, training and consulting services in workforce development: Catawba Valley Community College, Central Piedmont Community College (CPCC), Cleveland Community College, Gaston College, Mitchell Community College, RowanCabarrus Community College, South Piedmont Community College, Stanly Community College and the North Carolina Center for Applied Textile Technology. CPCC is the largest of the community colleges in the 59-college North Carolina

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community college system, serving over 70,000 students on six campuses. It has been recognized as one of the top community colleges in the United States and as a national leader in Workforce Development. It is the largest computer training organization in Mecklenburg County providing training to approximately 8,000 individuals a year. They deal with over 500 businesses annually, some of which include: AT&T, Bell South, Belk Store Services, City of Charlotte, Charlotte Pipe and Foundry, Lucent Technologies, Make a Difference Center, Metro Information Systems, Olive Law Firm, Okuma America, and the UAW They can customize courses based on client needs, from blueprint reading using company-provided drawings to selected topics in technical skills. Pricing is very competitive and generally below market. With over 40 qualified and professional instructors, CPCC delivers hands-on training with the latest courseware. Instructors are hired based on overall qualifications, product knowledge, training skills and demonstrated ability to deliver quality instruction. The New and Expanding Industry Training program is a nationally recognized statewide program designed to support the training needs of newly hired employees in production and front-line management. Eligible companies benefit from highly customized plans to meet the most diverse training needs. Typically, CPCC administer? state funds and provides services at no charge to manufacturers and other companies that create 12 or more new jobs in Mecklenburg

County during a one-year period. Eligibility is determined on a comp<:<ny-by-company basis and considers the numbers of new jobs created, their skill and wage levels, and the level of capital investment. The state-funded Focused Industrial Training (FIT) program is designed to serve the special needs of existing North Carolina manufacturing industries. FIT sponsored courses, workshops and seminars help offset training costs while giving customized needs assessments, consultation.3 and highly specific instruction to area m;mufacturers. CPCC may use FIT funds to help local industry target critical skiJs that change as technology changes. Often held on-site at a company, FIT may be especially valuable for specialized instruction for a small group of skilled and semi- killed production workers, industrial maintenance workers and their supervisors. Experienced instructors address topics from basics to advanced technical needs, quality and process control methods, and maintenance and troubleshooting techniques. biz More at www.ncccs.cc.nc.us/BJsJness_and_lndustry, wwwcharlotteworks.orglindex. 'Jtm, WWWJObflnkcenter.org and http://wwwcpcctroinlng.org/corp_contract_trOJmng.asp. CPCC controutor Ryan Hall1s a Charlotte-based fi'eelance wnter. Workforce Biz is intend=d to highlight workforce train1ng and development programs and inioatives delivered by community coNeges within the Charlotte region. Community colleges or= inVIted to subm1t substantive content 1deas to editor@greatercharlottebiz.com.

july 2005

susanne deitzel

c so

ERS OY DE IR SE

oday, Chris Gilbe-rt, as3ociate directo Charlotte

for the

Research

Institute at The Univers ity of No th Carolina at Charlotte , has ta ken so11e ti me out from his busy scre j uJe for a cup of coffee and a talk ab·Jut h s second job. Smiling and fit, friendly c.nd focused, he seems like a pret:y gentle guy. However, Gilbert, an integral p3rt of the economic deve lopner t and research machinery that f Jnlels into the university and the local economy, is looking to begin a yea r-l::m.g dep[oyment in Iraq. ,..

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JDol"!: (ot>) C=>T. Clari~ C:ill:e•t.. Ur-IC Ch<.rlo:te- Resear:h lnstitlte; (I to r) Sgt. Scott Hood, Kmgs Mountain Police Departmel"t SJX. W}'att •~arlield. Fl"'r: #5; Spc. Brpln •:ireen, NuCare Carolina Ambulance Services; Sgt. Shawr tRvis, NC D::>T Shelb, Er.dg;; Spc. Ki ,be ~1y Walker, \o"'ai,..Mart Srore :;t 6Jc.; Spc. Charles Rice, NC Department of Corrections; Spc Dus-;y Herd, Wal-i"lar t D:stril:ution~ Cerur; S::.c. ~e!le~ Carr•ll IA\IC Charlotte, C vii Engtr.eenng Student .SOSth Er:gin(er Combat Bc.ct~ho~ (Hes~oy,. Ce~mnn)' B

piCtured

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u )" 2005

Leading Bravo Company

Bravo Company Commander for the National Guard's 505th Battalion, an Engineering Combat (Heavy) unit, Gilbert will be leading 145 citizen soldiers into the fields of Iraq to aid in the reconstruction of the battle-tom country. The National Guard, often referred to as "volunteer Army," is comprised of citizen soldiers who serve their country in military capacities on what has been called a "part-time" basis. Gilbert joined and served two years in the active Army out of high school and entered ROTC and the National Guard while in college at The University of North Carolina at Charlotte. He graduated in 1993 with a degree in architecture and distinguished military honors. He embarked into private industry, designing churches, schools, government and office buildings, and residences, and came back to U C Charlotte in 2002 as design manager in Engineering Services. After a 2002 deployment, he returned to the college as director of Facility Planning was promoted into his current position in

August 2004. Since joining the ational Guard, Gilbert has been a lot of places. He has seen duty in Panama, Ecuador, Honduras, the Marshall Islands, Alaska, and Germany, most of which were nationbuilding operations. His last deployment in 2002 was to serve in Operation oble Eagle, a one-year service to provide force protection at the ational Security Agency in Fort Meade, Maryland, just months after 9-ll. While the Fort Meade assignment was in the domestic U.S. , Gilbert says, "ln some respects, our battalion might as well have been out of the country. Family did not accompany our soldiers to Fort Meade." Gilbert's wife Sharon and his daughter Christine, now 9 years old, wait patiently each Lime he must leave to serve his country. He remembers, "The last time I was gone for a year, my daughter was just seven, and I missed a lot in that year. She remembers the time I was gone , and so is having a little bit of a hard time with the thought of my leaving."

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Different Perspective

ational Guardsmen have a unique experience when it comes time to serve. While families of the active Army live on bases with an entrenched support system, guardsmen come from a wide region and the experience, both the joys and the hardships, are more difficult to share with peers. Comments Gilbert, "Paula Dale, who handles our family support, does a miraculous job making sure that family support is where it needs to be. Sometimes there are rumors that need to be dispelled, questions that need answered, and needs to be fulfilled. This support is vital not only to our families left behind, but also the mission itself. A soldier cannot focus if his family isn't cared for, and we need the support of our families when we are away from them." The once-a-month training that guardsmen commit to is also different from active military service. Explains Gilbert, "In the regular Army, PT (physical training) is pan of your daily wo rk schedule. For guardsmen, it is our responsibility to stay in shape, to stay plugged in, and to make all the preparations that are needed for that one weekend. It is more involved than the impression some have of 'the weekend warn or Many camps believe with the world stage evolving as it has, the lines between regular and reservists have become more blurred. After the draft ended in 1973, reservists became a more integral part of the military system. Prej udices that may have existed between the two camps on a battlefield several years ago are diminishing, with each gaining a deepening appreciation for one another. Gilbert says that currently over 50 percent of those that have served abroad are national guardsmen and reservists. He adds, "Our demographic is on average older than the active Army, so we bring a different level of skill sets. " Gilbert explains that there is one overwhelmingly unique feature of guardsmen that contributes heavily to the progress of nation building: "As a civilian, we have training in our day jobs that really helps to augment the proficiencies of the active Army. In my company there are state troopers, construction workers and engineers, educators, architects, entrepreneurs - each with some expertise they bring to the table

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in addition to military training. By using this cross section of society, we are able to solve problems in creative and responsive

Take a break. We'll supply the drinks.

ways." You have enough on your Moving Mountains

plate without having to

According to the Army Corps of

keep your people hydrated

Engineers, Engineer Battalion Combat (Heavy) is a designation "assigned to an engineer b rigade within a corps or theater

or your break room stocked. Let that be our job.

Army. lt has equipment and personnel skilled in earthmoving or construction.

We provide bottled water

Missions include the construction of roads, airfields, structures and utilities for the

in a full range of sizes, from 16-ounce to s-gallon, water

Army and Air Force." Of his mission, Gilbert suspects it will involve a lot of wood fram e construction , electrical wo rk, and possibly building roads and defenses. Perhaps one of the battalion's

filtration, coffee service and more-the best delivery in the business.

stickiest duties could be road repair on MSR:S (main supply routes) that litter the news vvi th reports of hostile fire. Comme nts Gilbert, "But you neve r know. Anything that can be classified as engineering we will do, whether it is erecting a structure or changing a light bulb ." One of the keys to the National Guard is ve rsatility in skills and leadership. Gilbert says, "There is a huge demand to think outside of the box . We think of every

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application of a soldier's skill set, and empower those with various specialties to help find an optimal solution." He adds, "As a leader, it is very important to both be able to delegate and to make qu ick decisions. lt is not about how 1 thin k something needs to be done; it is abou t being flexib le and getting the job done right and on time. There is a lot of trust involved . Final accountability always ru ns upward. " One could make the argu ment that accountability also runs outward. As more and more guardsmen and reservists are called into theater, their absence from industry becomes more and more palpable. Professional careers come to a halt, job site personnel thins, and the self-employed families struggle to make ends meet while their breadwinners are away ays Gilbert, "It is not easy for employers to lose their employees for two to th ree weeks a year, much less for a long deployment. l guess the one thing that we all ask is the support of our employers while

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we are called to duty." Gil bert says his employers at the University of North Carolina at Charlotte have been very supportive and understanding. However, he explains that the many private companies might take the hit

Companies: Headquarters Support, Company A, Company B, Company C

harder.

Facilities: Gastonia, N.C.

university is a state-run entity and that

The federal Uniformed Services Employment and Reemployment Rights Act ("USERRA") protects the individua l's right to reinstatement of positi on and benefits while on duty for up to five years at a time. While employers are not required to pay a oldier on uniformed leave, many ch oose to pay the diffe rence between an individual's regular pay and military earnings, wh ile some choose to pay his salary in full for a designated peri od of time. Says Gilbert, "We know it is hard for employers. We just ask that fo lks who are called to serve not be penalized fo r honoring that call. It is not a vacation by any means, and a soldier should not be asked to take vacation time to tra in or to serve our country. " When asked if he has any ideas about making the sacrifice easier for employers,

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SOSth Engineer Combat Battalion (Heavy)

Missed in Action Anybody who works close to Chris Gil bert at the university knows him fo r his affabi lity, his commitment, and for perform ing admirably at a newly created and demanding position with the Charlotte Resea rch Institute, which has developed into a highly efficient model of partnering ind ustry and education to power the region's economic engine. It is a forgone conclusion that he wi ll be missed whe n he is away. Comments U CC Chancellor Jim Woodward , "I am very proud of Chris, both for the work he has done with the university and for his decision to serve. He is a ded icated pro fessional who has never been assigned a task he did not complete in fu ll . We plan on keeping in contact with him in his absence, an d look forward to him rejoining us u po n his return ." At the time of th is writing, repo rts on

Soldiers: 608 Interviewee: Christopher D. Gilbert, Associate Director for Charlotte Research Institute, University of North Carolina at Charlotte Qualifications: Architect, Army National Guard, Company Commander - Bravo Company, leads 145 individuals Scheduled Deployment: August 5, 2005, to Ft. McCoy, Wis.; early Oct. 2005 to Iraq Term of Deployment: 12 months in theater Family: Wife Sharon and daughter Christine, 9 years National Guard and Reserves: The National Guard and Reserves currently make up about 45 percent of the military's total manpower and are divided into seven branches. The Army, Navy, Marines, Air Force, and Coast Guard each have their own dedicated reserve force.Then there is the Air National Guard and the Army National Guard.The Army and other reserves are always under the president's control. Not so with National Guard units; though the federal government picks up much of the bill, both Air Force and Army National Guard units are assigned to and primarily controlled by states, which actually gives them greater freedom on the home front North Carolina Army National Guard: The North Carolina National Guard, Army and Air, serve as the organized military force for the state. North Carolina's Army National Guard is comprised of three major commands: 60th Troop Command, 30th enhanced Heavy Separate Brigade and the 30th Engineer Brigade (Theater Area).As of 1999, the North Carolina National Guard maintained a presence in 75 counties with 95 armories and other facilities.The Air Guard is located in Charlotte, Badin and New London. The National Guard had an economic impact of 288 million dollars in 1999, which includes earnings of traditional guardsmen as well as the full-time work force, state and federal contracts and tuition assistance to guardsmen. www.nc.ngb.army.mil

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the nation building efforts, much like public opinions concerning Iraq, are mixed. But generally, progress appears to be grudgingly unfurling, much like a crusty old papyrus. Irrigation systems and electrical grids appear to be cropping up after being destroyed during the regime change, and these are things that don't happen with the passage of time alone. The blood, sweat and tears of men and women who have had to leave their families, homes and jobs in the interest of helping their fellow soldiers, serving their country, and securing the ideals of democracy have made that happen. o matter how you feel about the war, this fact is inarguable. And, in the case of ational Guardsman fighting alongside their esteemed Army brothers, they are not only our nation 's finest in the sense of soldiering, they are also our nation's finest workers, families and community leaders. For his part, Gilbert says, "I feel very confident that Bravo Company and the rest of the 505th Engineer Combat Battalion is ready and more than capable to succeed in this mission. We have trained hard and are ready to give it all we have. "

About the emotions involved in leaving home for the dangers ahead, he says, "My unit has a very high morale and a strong sense of du ty. They care about the mission and we all want to do a good job and get back home. We can take solace in the fact that there is a lot to do and we will be very busy, which obviously helps the time go by faster." The 505th Engineering Battalion Combat Heavy will d ispatch to Fort McCoy, Wisconsin , on the 5th of August. The units are scheduled for deployment to Iraq some time in October. After offering to buy me another cup of coffee before getting back to work, Chris Gilbert smiles and looks pretty darned ready to do what is asked of him. Whether that means going back to his office at the university to help grow Charlotte's future, or jump on a plane to Iraq to help someone else's. The motto of the Army Engineering Corps appears particularly fining at this moment: "ESSAYO S"! (Let Us Try!) biz

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Susanne Deitze/ is a Charlotte-based free/once writer.

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Mapping the growth of the institution is complex. But a carefully crafted strategic academic plan, capital developments expanding the architecture of the university, and thoughtful dedication to nurturing relationships within the Charlotte community are certainly central to its success. The man responsible for much of the universitys success, Chancellor Jim Woodward, will officially retire in July, and while reflecting on the success the university has enjoyed during his tenure, it is even more important to determine which programs are most important for the schools and the regions future. The new guardian of the publics trust at this premier campus within the UNC system is Dr. Philip L. DuBois, who has served for eight years as president of the University of Wyoming. Yet, while DuBois has spent the last several years honing his skills in the western U.S., he is by no means a stranger to U C Charlotte. A professor of political science, DuBois served as provost and vice chancellor for academic affairs at UNC Charlotte from 1991 until1997. The successful strategic academic plan implemented by Woodward was, in a large part, authored by none other than DuBois himself. DuBois says his academic plan offered three overarching objectives: "Our goals were to create and implement doctoral programs which would eventually culminate in UNC Charlotte's designation as a Research Extensive university, to enhance research productivity and capacity for faculty, and to make these two objectives sufficiently subscribed as to be cost effective." Remarks departing Chancellor Woodward, "First and foremost, Phil is a product of higher education and brings a great appreciation for its place in society Additionally, he not only brings a knowledge of the workings of higher education, but also of this institution specifically He is a master strategic planner, and is principally responsible for the blueprint we have followed for the past several years." All Paths Lead Home

DuBois projects a focused, welcoming and surprisingly calm demeanor for someone who just blew in the door seconds ago. Despite the hectic schedule incumbent on 24

july 2005

the new leader of the university, he is energized and ready to go. DuBois knows he has a lot to learn about UNC Charlotte. He will be conducting three to four months of fact-finding and meeting with trustees, regional leaders, faculty and the former chancellor before a plan for the school is set in motion. Says DuBois of his charge, "I have never been in an institution where a persons sole vision ever got them anywhere. My plan is to learn as much as I can to determine where all entities are invested, both emotionally and resourcewise, to make sure we make the best decisions for the university as a whole." While his statement might appear simply diplomatic, it is also wholly sincere. He understands personal investment. By the end of the lengthy and highly competitive UNC Charlotte chancellor search, both DuBois and his wife, Lisa, found their hearts and minds wrapped around the position. DuBois' telling of his hiring is colorful. After initially declining to be involved in the search, he had come across various recent happenings at UNC Charlotte. By his account, he "got homesick" and decided to enter the fray late in the search process. After calling Chancellor Woodward for his blessing, and U C President Molly Broad to underscore his enthusiasm for the position, he threw his hat into the ring. Recalls DuBois, "I remember Jim saying that this was the best job in the country for higher education, and at once the opportunity appeared too good to pass up. " During a highly confidential search that found DuBois traveling up a service elevator in Ballantyne Resort, and attending several rotations of meetings with the universitys trustees, DuBois left the final interviews "with a very good feeling about the position." Early in the week prior to the university systems decision, Broad said that she would have the decision "buttoned up by close of business Monday" Yet, the following Saturday afternoon found DuBois and his wife enduring a painfully silent phone, and a few disheartened glances. Recalls DuBois, "Monday morning rolled around, we looked at one other and Lisa said, 'Its over, isn't it?'" We were just devastated. I went to the gym to blow off some steam, and I saw a message from Molly on my Blackberry Bracing myself for the worst, I returned the call and she said

The University â&#x20AC;˘ of North ~ Carolina at LNc.Q--lARIDTTE Charlotte 920 I University City Blvd. Charlotte, NC 28269 Phone: 704-687-220 I Principal: Philip L. DuBois, Chancellor [effective July IS, 2005] Vitae: DuBois earned a bachelor's degree in political science with highest honors from the University of California-Davis, in 1972, earning election to the honor societies of Phi Beta Kappa and Phi Kappa Phi. Both his master's ( 1974) and doctoral ( 1978) degrees in political science were earned from the University ofWisconsinMadison. From 1976 to 1991 , DuBois taught political science at the University of California-Davis, advancing from acting assistant professor to professor, and serving as executive associate dean. From 1991 to 1997, he served as professor of political science and provost and vice chancellor for academic affairs at The University of North Carolina at Charlotte. Since 1997 DuBois has been president of the University of Wyoming, and in July he will assume his new duties as chancellor of the University of North Carolina at Charlotte. He is the author or editor of four books and numerous scholarly and professional publications. School: UNC Charlotte is the fourth largest of the 16 institutions within the University of North Carolina system. Founded in 1946, it has enrollment approaching 20,000 students (45 percent men, 55 percent women), including about 4,000 graduate students.A doctoral/ Research Extensive university, UNC Charlotte is composed of seven colleges: the College of Arts and Sciences and six professional colleges Architecture, Business Administration, Education, Engineering, Information Technology, and Health and Human Services. The university offers more than 80 programs leading to bachelor's degrees, over 58 master's degree programs and 12 doctoral programs.The university also offers a multidisciplinary Honors College for talented, motivated undergraduates and a Graduate School. UNC Charlotte's faculty includes 879 full-time members, with nearly 90 percent holding the highest degree in their fields. www.uncc.edu

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3mply, "So, Phil, are you ready to come to Charlouer "I was noored," DuBois continues. "I came home and whispered into Lisas ear, ''Ne got the job'l She exploded with one Emotion after the other, and we celebrated. -hat Thursday was my first meeting with the University of onh Carolinas Board of Governors." P'utting Education to Work

For her pan, Broad says that the decision bring DuBois onboard was based on sevual vital characteristics of his leadership. 'Phil is a person that has extensive experic.nce at a publi urban university like UNC Charlotte; he exhibits great imagination and ~trategic vision. Too, he provides a very ener~etic leadership, which is essential to sustain the growth of the institution." After DuBoiss well-regarded tenure at lJ C Charlotte, his presidency at the University of Wyoming continued to furnish him with the skills and experience necessary :<Jr his current post. Comments DuBois, "My rime at Wyoming was wonderful, however, -nost of the programs I helped create had t:::)

come to fn.ition, and :he oppo~Lr::.L? t.ere 1t U C Char· otte is cr.crrnous. ' DuBois credits '.'hod ward \vi. 1. p·ovi.::li:..g a strong ex.1mple,.:;: well as a ge~ -o..G a::IVJcacy for hi~ evolvi:J6 career. "jim 'J\':n1wa d has always demor.::'JC.ted 1n ino tlc degree of Lransparcr.cy an:! opcrr E..SE both ;n his leadership anc. ex:m~ssing h s VI.SJCr. B.r working w th hirr I "laS invokec 1.c Lor l; with the academic plan. butl wc..E JlEC exposed to the itrpJitanc of a~ 1---.n intercollegiate spc1.s pr:)gran, fntiG sing and the physical devrl•Jpment o -, o:c..np..1~ When I de·:ided D g~· to Wy•Jmirt l "\JaE very well-equippEd Lc ass..1me tl-E a~J at hand." DuBois put tlu educa:ion to "''Jrl<. VILle serving as ?resicle:n .n the U:1ivE!s t}- •J • Wyoming, he hac. met an:i/or e>-ca:c.cd se~ era! goals similar .:> tl-.ose that 1 C.:: Charlotte holds as vital to its f1:.urc. :"::>r example, DuBois wa~ instrumett1: in nisi:'g state fundi:1g for ·hz .tr.iv~rs:ty b:-- 50 e~c::nt during his term a_ W)'ommg. Re<e:1.d~, he secured the highf5L s nglc gift in 1- ~ l:i.sLJ~ of the schcol, anc. he exceed~d h.s lctest fund raising goal of $125 -nillior J>1 4t le1ot

$10 million. '-le also succeeded in achieving several enrollment o :~ect.ves and exceeded his goals for extema· funding, total research dollars ::>er tenure tr;.·: " faculty, total private dollars, and nu:nbe:- :>f annual contributors. l'nder DuBcis' leadcrship, the school has secured $60 million 1r research funding for 550 tenured ·acuity. He has also significantly amped up the Echods exposure in intercollegiate athletics by ~diaLing a conference trnsition to :'vtount.::ir. \i\'est USA, much as Woodward has clonE wi.th U C Charlottes s1.ift to the AJanLic 0. However, DuBoi~ -nosl obvious talent is his imerpersoml sk.iJ. DuBois answers quesLims very oper:ly and succinctly. He easily engages in c::>mplex reasoning in a way that betrays not only his :::onsiderable intelligence, but also the ~ olitica l acuity necessary in higher education ,;:,rena. Comments D!!Bois, "You must EStablish personal relaLonships and trust t::J get things accomplished. As vell, y:>u also must compromise, set prioriti,.s an:i be able to articulate your visic•'l. as clearly as possible and he.lp everyJne D see that your cause is L'1eir CJUSe.'' )!-

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[UNCC] can be a vital resource for companies in terms of research, education, internships, recruiting and cultural amenities that are very attractive to employees. -Dr. Philip L DuBois The Man for the Job

One thing is for certain aboUL Phil DuBoiss appointment: He has the complete confidence of his predecessor and the system president, not to mention several senior faculty and administration members who were present during his former tenure at UNC Charlotte. But in speaking with Chancellor DuBois, one gets a sense that his dedication extends beyond the university, to the people of the region it serves. His tenure at Wyoming clearly underscores the level of commitment and passion the man has exhibited. DuBois presided over the University of Wyoming during several high-profile tragedies, not the least of which was the nationally publicized murder of Matthew Shepherd and its aftermath. Also during his tenure, a student jumped to his death from a residence hall, and eight student athletes

were killed by a drunk driver- another student -just days after 9/ll. These crises truly measured the man. Under the spotlight of intense media scrutiny, political pressures, overwhelming grief and substantive policy issues, DuBois not only led the University of Wyoming, but also represented it to his community and the nation. From those tough years he gleaned significant lessons. Says DuBois, "Sometimes you don't choose your opportunities for leadership. They happen upon you, and you are forced by virtue of your position to deal with unpleasant things that have implications that extend well beyond the individuals immediately involved in a tragedy." ln a paper he penned titled "Presidential Leadership in a Time of Crisis," DuBois explains," ... a crisis does not make character, it reveals character ... " While he says that the chancellorship of

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UNC Charlotte is not as visible a role as the presidency in Wyoming (where the university president is the second most visible public officer in the state after the governor), he intends to continue to develop a strong institutional identity and be very active in garnering public attention for the university. Says DuBois, "One of the goals we had at UNC Charlotte several years ago was to bring the school to the city by virtue of a center city campus. Now that we have addressed that need, we want to bring the people of Charlotte to the main campus, and one way we plan on doing that is effectively ULilizing the chancellors residence." He explains, "This building is probably one of the most important contributions jim made to this campus because it opens up an opportunity to expose people to what the university is about. The public needs to know that this is their university. We have 850 talented faculty members and over 2,500 employees. We can be a vital resource for companies in terms of research, education, internships, recruiting and cultural amenities that are very attractive to employees. Here we will have a forum to lead these discussions and demonstrate our potential." Obviously, there is a lot to be done, and expectations are high for DuBois. Says Chancellor Woodward , 'The challenge is to continue administering growth of academic programs and the research essential to undergirding economic growth, attracting the best faculty, and to really connect the internal instruction mechanisms of the school with the external capacity to support the economy." To that end, DuBois is optimistic and confident. His familiarity with UNC Charloues current operational plan coupled with the experience he culled at Wyoming has definitely made him the man for the job. Concludes DuBois sagely, "l told them when I accepted this job that I wasn't going to hit the ground running- but that I would be walking preuy darn fast! " biz

Discover the leader within.

Susanne Dettzel is a Charlotte-based freelance wnte~

july 2005

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Only one area university offers achoice of advanced business degrees.

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Charlotte regional business education offerings, from traditional business education programs to customized workforce training. The American econ:Jmy is transnioning to an economy founded on new production and employment systems as a result of developing technology and global competition - the "new economy." This ne\\ economy is directly impacting workforce skills, requiring higher levels of education as well as more specialized training. In this increasing age of displacement, there is overwhelming evidence that individuals attaining higher levels of education and training are more often and better employed and routinely describe themselves as more successful and having greater job satisfaction. There is equally compelling evidence that companies which invest more heavi ly in workforce education have better employee retention and are more successful, mJre producnve and more profitable. So, whether you are an employer interested in education and training programs to

raise the performance levels of your

employees, or an individual interested in gaining knowledge or skills for better performance or versatility, this eli rectory should provide some guidance as to the breadth of offerings available.

The mformatlon mclude::J herem was solioted direcdy and extracted from the Web site for each school. Only licensed and accredited programs are 1nduded 1n th1s survey. ProspectNe swdents should contact a school direcdy for addioonal1nformadon.

Appalachian State University Walker College of Business ASU Box 32037 Boone, NC 28608-0001 828-262-2057 www.appstate.edu Undergraduate: B.S. in business administration with majors in accounting, economics, finance and banking, health care management, hospitality and tourism management, information systems, international business, management, marketing, risk and insurance; B.A. in economics Graduate: M.B.A., M.S. in accounting with general, tax, or systems concentration Graduate certificate: Finance, information systems, and human resource management Other: Summer international and special international programs available Tuition: (U ndergraduate) $1,717.25 per semester full-time; (Graduate) $1,687.75 per semester full-time (2004-05) Enrollment: 14,653 Public Accreditation: SACS, AACSB

ment information systems Ad ult Degree Completion Program : Business management, accounting, and economics (baccalaureate- evening, weekend , day) En rollment: 900 Private [North Carolina's only Catholic College] Accreditation: SACS

Capella University - Online School of Business and Technology 225 South 6th Street, 9th Floor Minneapolis, MN 55402 888-CAPELLA www.capellauniversity.edu Onli ne undergraduate: B.S. in business administration, management and leadership, human resource management,

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The Art Institute of Charlotte 2110 Water Ridge Parkway Charlotte, NC 28217-4536 704-357-8020 aich .artinslitutes.edu Un dergraduate: B.A. in fashion marketing & management, interior design; A.A.S. in culinary arts, fashion marketing, graphic design, interior design, interactive media design Certificate programs: Art of cooking, digital design, residential design, Web design Tuition : A.A.S. $37,408; art of cooking certificate $10,020; digital design , residential design and Web design certificates $18,036 (Program totals 2004) Proprietary Acc reditation: ACICS

Belmont Abbey College 100 Belmont-Mt. Holly Rd. Belmont, NC 28012-2702 704-825-6665 www. belmontabbeycollege.edu Undergraduate: B.S. in business management with concentrations in accounting, finance, banking, economics, international business, management, marketing/communications, and manage-

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july 2005

marketing, finance , information technology Online graduate: M.B.A. , M.S. in organization and management , and information technology; Ph. D. organization and management Other: Professional development courses available Tuition : (Undergraduate) $ 1,7 40 per onHne 6-credit course; (Graduate Certificate Courses) $1,755 per online 3-credit course; M.S.- $1,925 per online 4-credit course; M.B.A.- $1,755 per online 3-credit course; Ph.D.- $3,975 per quarter; Capella has corporate alliances wi.th mo re than 1,350 employers who provide tuition reimbursement Private Accreditation : CA

Catawba College

Ketner School of Business 2300 West Innes St. Salisbury, NC 28144-2488 800-CATAWBA www.catawba.edu Undergraduate: (Day Program) B.S. in Business Administration wi.th concentrations in accounting, general management , information systems, and marketing Adult Degree Program: (Evening Program) B. B.A. wi.th concentrations in business management , information systems, and administration of justice Tuition: (Day Program) $9,375 per semester full-time (2005-06); (Adult Evening Program) $235.00 per semester credit hour (2005-06) Enrollment: 1,400 Private [United Church of Christ] Accreditation : SACS

Catawba Valley Community Colrege 2250 Hwy. 70 SE Hickory, C 28602-5164 828-327-7000 www.cvcc.edu Undergraduate: A.A.S. in business administration Graduate: M.B.A. Other: Certificate program in business administration and corporate continuing education courses available Tuition: (Undergraduate) $69 per semester credit hour (2004-05); (Graduate) $118.25 per semester credit hour (2004-05) Public Accreditation : SACS, ACBSP

july 2005

Central Piedmont Community College

Comprised of 8 Charlotte area campuses, The Harris Conference Center, and the Corporate Training Center. Central Campus 1201 Elizabeth Ave. Charlotte, C 28204-2240 704-330-2722 www.cpcc.cc. nc. us Undergraduate: A.A.S. in business administration, international business, specialized certificate in business management Corporate and continuing education: Corporate training and public courses offered in workforce deve lopment, process improvement, leadership , management, professional development, computer skills, technical and safety training (www.cpcctraining.org). Also offering new programs including Geospatial Technology, Integrated Systems Technology, Automotive Co-op, Flexography &: Graphic Arts , and Internet Technologies. Institute for Entrepreneurship and Small Business supports small business owners and start-ups in Charlotte-Mecklenburg (www.cpcctraining.org/e-institute). Small Business Center: Training in running a small business Virtual campus: Television, computers, audio and videocassette tapes, printed materials designed especially for independent study, and the Internet faci litate distance learning Tuition : Fewer than 16 semester credit hours- $38 per credit; 16 semester credit hours or more - $608 per semester Public Accreditation: SACS

Cleveland Community College 137 South Post Rd . Shelby, C 28152-6205 704-484-4000 www.cleveland.cc. nc. us Undergraduate: A.A. in pre-business administration , and in pre-business education and marketing; A.A.S. in accounting, business administration, business administration/electronic commerce, business administration! marketing and retailing; information systems, information systems/network administrator. and support Other programs: Diploma and certificate programs available; continuing education courses available; online and distance

learning courses available Small Business Center: Small business seminars Tuition: Fewer than 16 semester credit hours- $35.50 per credit; 16 semester credit hours or more - $608 per semester Public Accreditation : SACS

Davidson College Box 7156 Davidson, NC 28035-7156 704-894-2230 www.davidson.edu Undergraduate: B.A. wi.th a concentration in economics Tuition: $28,667- academic year (2005-06) Enrollment: 1,600 Private Accreditation: SACS Duke University

Fuqua School of Business 2138 Campus Drive Box 90586 Durham, C 27708-0586 919-684-3214; 919-681-8941 www.duke.edu Undergraduate (Trinity College of Arts and Sciences): B.A. or B.S. liberal art studies with recommended core courses in economics, statistics, computer science, mathematics and accounting; certificate in markets and management studies Graduate (Fuqua School of Business): Duke M.B.A. Daytime; Duke M.B.A. Global Executive; Duke M.B.A. Weekend Executive; Duke M.B.A. Cross Continent; Ph.D. in business administration with concentrations in accounting, decision science, finance , management, and marketing and operations management Continuing studies certificates: Business coaching, leadership, Duke Leadership Training Associates Other: Non-degree executive education programs available; non-degree customized corporate education programs available Tuition : $37,500- academic year (200506); Duke M.B.A. Daytime- $37,500 (tuition 2005-2006); Duke M.B.A..Global Executive - $111,200 (full program tuition); Duke M.B.A. Weekend Executive - $83,900 (full program tuition) ; Duke

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M.B.A. Cross ontinent- $86,900 (full program tuition) Enrollment: 37,500 (Fuqua enrollment 800, spring 2005) Private Accreditation: SACS

DeVry University Keller Graduate School of Management 4521 Sharon Rd., Ste. 145 Charlotte, NC 28211-3627 704-362-2345 www.keller.edu Undergraduate: B.S. business administration, information technology Graduate: M.B.A., master programs in accounting and financial management; human resource management, information systems management, network and communications management, proj ect management Graduate certificates: Accounting, business administration, electronic commerce management, entrepreneurship , financial analysis, human resources management, information systems management, network and communications management, project management, public administration Other: Online undergraduate, graduate and graduate certificate programs in business administration are also available. Tuition: $375 per semester credit hour; $1585 per course Enrollment: 49 ,000 (system-wid e) Private Accreditation : NCA

Elon University Martha and Spencer Love School of Business 100 Campus Drive Elon, NC 27244-2010 800-334-8448 www.elon.edu Undergraduate: A.S., B.S . in business administration, economics, accounting and finance , computer information systems (Cl ), management information systems (M IS), international business , management, marketing, economics/managerial economics Graduate: M.B.A., l.M.B.A. Tuition: (Undergraduate) $253 per semester credit hour, $17 ,555 annual full-time; (Graduate) $1,176 per course, $15,288 total program Enrollment: 4,622 (Undergraduate only) Private Accreditation : SACS, AACSB

Gardner-Webb University Broyhill School of Management Graduate business programs offered at Gardner-Webb University (main campus), Gardner-Webb University at Charlotte; Gardner-Webb University at Statesville, Burke I Valdese Center; Surry Community College; Forsyth Country Day School; and Spartanburg Regional Medical Center 110 South Main Street Campus Box 5168 Boiling Springs, NC 28017 704-406-4375 www.business.gardner-webb.edu

www.gradbiz.ga rdn er-webb.edu Undergraduate: B.S. in accounting, business administration, finance, international business, management information systems Graduate: M.B.A., M.Acc., l.M .B.A. Adult learne r program/GOAL: B.S. in accounting, business administration, human services, and management information systems (16 orth Carolina locations -online courses available) Tuition : (Unde rgraduate) $7,980 per semester (2005-2006); (Graduate) $282 per semester credit hour (2005-2006) Private [Southern Baptist] Accreditation : SACS, ACBSP

Gaston College 201 Highway 321 South Dallas, orth Carolina 28034 704-922-6200 www.gaston.edu Undergraduate: A.A.S. in acco unting, business admi nistration (concentrations: electronic commerce, human resources management, international business, logistics management); continuing education; corporate training Certificate programs: Avai lab le in concentration areas such as e-commerce, human resources, international business, and logistics Professional Development Institute: Public and customized training Distance education: lnternet, audio and video, and interactive video

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July 18 • July 28 • August 9 CHARLOTTE CAMPUS , 6·00 PM

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july 2005

Charlotte Regional Workforce College/University Appalachian State University The Art Institute of Charlotte Barber-Scotia College Belmont Abbey College Capella University Catawba College Catawba Valley Comm. College Central Piedmont Comm.College Cleveland Comm. College Davidson College Duke University DeVry University Elan University Gardner-Webb University Gaston Community College Johnson C. Smith University Kings College Johnson & Wales University Lenoir-Rhyne College Livingstone College Mitchell Comm. College Montreat College NC A & T State University NC State University Pfeiffer University Queens University Rowan-Cabarrus Comm . College Southern Piedmont Comm. College Strayer Un iversity UNC Chapel Hill UNC Charlotte UNC Greensboro University of Phoenix USC Columbia Wake Forest University Wingate Univiversity Winthrop University York Technical College

Business School Walker College

Ketner School

Fuqua School Keller School Martha and Spencer Love Broyhill School

Charles Snipes

College of Management McColl School

Kenan-Fiagler Belk College Bryan School The Moore Schoo Babcock & Calloway Matthews Center

Location Boone Charlotte Concord Belmont (online program) Salisbury Hickory Charlotte Shelby Davidson Durham Charlotte Elan Boiling Springs Dallas Charlotte Charlotte Charlotte Hickory Salisbury Statesville MontreaVCharlotte Greensboro Raleigh Misenheimer/Charlotte Charlotte Concord Monroe Charlotte Chapel Hill Charlotte Greensboro Charlotte Columbia, SC Winston-Salem/Charlotte Wingate/Mathews Rock Hill, SC Rock Hill, SC

Telephone 828-262-2057 704-357-8020 704-789-2900 704-825-6665 888-CAPELLA 800-CATAWBA 828-327-700 704-330-2722 704-484-4000 704-894-2230 919-684-8941 704-362-2345 800-334-8448 704-406-4000 704-922-6200 704-378-1 000 704-372-0266 980-598-11 DO 828-328-17 41 704-216-6000 704-878-3200 800-622-6968 336-334-7500 919-515-2011 704-463-1360 704-337-2525 704-637-0760 704-292-1300 704-717-2380 919-962-3235 704-687-2213 336-334-5000 704-504-5409 803-777-7000 704-365-1717 704-849-2132 803-323-2186 803-327-8000

Web Site appstate.edu aich .artinstitutes.ed u b-sc.edu belmontabbeycollege.edu capellauniversity.edu catawba.edu Ocvcc.edu cpcc.cc.nc.us cleveland.cc.nc.us davidson.edu fuqua.duke.edu keller.edu elon.edu business.gardner-webb.edu gaston.cc.nc.us jcsu.edu kingscollegecharlotte.edu jwu.edu/charlotte lrc.edu livingstone.edu mitchell.cc.nc.us montreat.edu ncat.edu ncsu .edu pfeiffer.edu queens.edu rowancabarrus.edu spcc.edu strayer.edu kenan-flagler.unc.edu belkcollege.uncc.edu bncg .edu/bae phoenix. edu mooreschool.sc.edu mba.wfu .edu wingate.edu winthrop.edu yorktech.com

Information on business and continuing education programs in the Charlotte regional marketplace was solicited directly and extracted from the Web sites of the named schools.

Tuition : Fewer than 16 semester credit hours- $38.00 per credit; 16 semester credit hours or more - $608 per semester Public Accreditation: SACS

ing program Tuition: $11,542- per academic year

(2004-05) Private [Presbyteri an] Enrollment: 1,546 Accreditation : SACS , ACBSP

Johnson C. Smith University 100 Beatties Ford Rd. Charlotte , NC 28216-5302

Johnson & Wales University College of Business

704-378-1000

Charlotte Campus 901 West Trade St. Charlotte, NC 28201

www.jcsu.edu Undergraduate: B.S. in business administration with concentrations in accounting, banking and finance , economics, management, and marketing Division of Lifelong Learning: Adult learn-

july

2005

980-598- 1100 www.jwu.edu/charlotte Undergraduate: A.S. and B.S. in accounting, A.S. in business administration, A.S.

in fashion merchandising, A.S. and B.S. in management, A.S. and B.S. in marketing Colleges of culinary arts and hospitality: A.S. and B.S. with variety of concentrations; distance education and technical training available Tuition : $19,200- College of Business (daytime program) Private Accreditation: EASC

King's College 322 Lamar Avenue Charl otte, C 28204 800-768-2255/704-372-0266 www. kingscollegecharlotte.edu

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Education Offerings Chart 2005 Online

Private Private Public Public Public Private Private Private Private Private Public Private Private Private Pnvate Private Public Private Public Public Private Private Public Public Private Public Public Public Private Public Private Private Public Public

NCA SACS SACS/ACBSP SACS SACS SACS SACS NCA SACS/AACSB SACS/ACBSP SACS SACS ACICS NEASC SACS/ACBSP SACS SACS SACS SACS/AACSB SACS/AACSB SACS SACS/ACBSP SACS SACS MSA SACS/AACSB/EOUIS SACS/AACSB SACS/AACSB NCA AACSB AACSB SACS/AACSB SACS SACS

BS BS AAS AAS AA/AAS BA BS/BA BS AS/BS BAIBS AAS BS AAS BS/AS BA BS AAIAAS AS/BS BS BS BS BA AA AAS BS/AA BS/BA BS/BA BS/BA BS BS BS BS/BA BS/BA AAS

MBAIMS/PhD

New international program Professional Dev./Certificates Adult BA program Corporate/Cont. Ed ./Certificates Corp./Cont. Ed ./Small Bus. Ctr. Cont. Ed/Cert./Small Bus Ctr. Economics concentration Leadership/Custom Training Graduate certificates International Studies Adult BS program Professional Development Adult Learning program Diploma program Daytime business program Execut1ve Senes/Adult BA prog . College of Business Corp./Cont. Ed ./Small Bus. Ctr. Corporate/ Continuing Education Entrepreneur/e-business ctr. McKimmon Ctr./Exec. Education School of Adult Studies McColl Leadership Institute Continuing Education Certificate program Online degrees/certifi cates OneMBA program/Executive Ed Continuing Ed ./MBA Plus cert. Management Dev. Prog ./Cert. Professional Development Daniel Managemt Center Fast-track executive program Certificate program Institute of Management Center for MgmVLeadership

Yes

MBA Yes Yes MBAIEMBA!PhD MBA MBA!! MBA MBAll MBAIMAC No

Yes Yes Yes Yes

MBA Yes MBA MS MBA/MAC/PhD MBAIMHA!MSL PMBAIEMBA

MBA!MS/MIS MBA/MAC/PhD MBA/MAC/PhD MBA!MSA/PhD MBA!MS/PhD MBA/I MBA/MAC MS/MBAIEMBA MBA MBA/EMBAlMS

Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes

Please send your school updates to editor@greatercharlottebiz.com.

Undergraduate: A.A.S. in accounting, computer programming, graphic design, legal administrative assistant, medical assisting, net work management, office administralion, paralegal , travel and tourism management Diploma: Accounting, administrative ass istant, computer specialist, graph ic design, legal administrative assistant, medical assisting, travel and tourism Tuition: $5,650 per semester Private [Proprietary] Accreditation: AClCS

Lenoir-Rhyne College Charles M. Snipes School of Business 625 7th Ave. NE

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Hickory, NC 28601-3984 828-328-1741 www.lrc.edu Undergraduate: B.A in accounting, business education , finance, international business, information systems, management, marketing Graduate: M.B.A. , M.B.A. with accounting concentration Evening College: Adu lt B.A. programs in marketing, management and accounting Executive Education: M.B.A. Foundation Series Tuition: (Undergraduate) 12-21 credit hours day- $9,065 per semester, 1-ll credits- $455 per semester credit hour,

evening- $285 per semester credit hour); (Graduate) $325 per credit hour Enrollment: 1,500 Private [Lutheran] Accreditation : SACS, ACBSP

Livingstone College 701 West Monroe St. Salisbury, NC 28144-5213 704-216-6000 www.livingstone.edu Undergraduate: B.S. degree with programs in accounting, business administration, and computer information systems Tuition: $13,527- per academic year

july 2005

~20( 4-2005)

Privc.te [A.M.E. Zion! Enrcllment: 1,005 Accreditation: SACS Mit·: hell Community College 500 'Nest Broad St. StatEsville, NC 28677-5264 704-878-3200 WW\.J. mitchell.cc. nc. us Und:rgraduate: A.A.S. in busine s ad ministra ion, business admin istration with a marl:eting and retail concentration, and hurr..an service technology; A.A. in preJushess administration, pre-business education, marketing/retail education, mtemet technology, office systems technolcgy, information systems and :::onuuter programming Dipbmas and certificate courses: Avai a~ l e Corl:inuing education: Statesville and Mocresvil le campuses, small busi ness cen~r

DisGnce education: Internet, video,

television Tuition: $1,216 (2004-2005) Enrollment: 2,24 3 Public Accreditation: SACS Montreat College P.O. Box 1267 Montreat, C 28757 800-622-6968/828-669-8012 www.montreat.edu Undergraduate: A.S. degree with concentrations in business; B.S. in Business Administration with concentrations in accounting, international business, management, marketing, spans management and computer information systems (CIS) Graduate: M.B.A. Tuition: (Undergraduate) $230.00 per credit hour Asheville area, $240.00 per credit hour Charlotte; (Graduate) $255.00 per credit hour Asheville area; $285.00 per credit hour Charlotte Private [Presbyterian I Accreditation: SACS

North Carolina Agricultural and Technical State University School of Business and Economics 1601 East Market St. Greensboro, N 27411-0001 336-334-7500 www.ncat.edu Undergraduate: B.S. in accounting, business ad ministration, business education, econom ics and transportation Graduate: M.. business and economics, management Other: Evening/weekend programs in marketing and management, Interdisciplinary Center for Entrepre neurshi p and E-Business, continuing studies, professional development courses, seminars Distance learning: Online business administration degree program Tuition: (Undergraduate) $1 ,557 (fu ll-time 12+ hours); (Graduate) $1,593 (9+hours) Enrollment: 10,030 (2003) Public Accreditation: AC , AACSB

This summer, enroll with a friend and save 10°/o on your tuition. Start Together. Now through August 31, enroll yourself and up to two "buddies" at Montreat College and you'll each save 10% off your tuition. Our summertime "Each One, Bring One" promotion is a great way for new students to share the Montreat experience with friends , family members and co-workers - and it's a great way to save money. Stay Together. By enrolling together, you and your buddies will enrich your lives intellectually and spiritually. Plu s, you'll benefit from a built-in support system; you'll push each other and realize your goals together. Save Together. By enrolling now, you and your buddies can save 10% on tuition until graduation . Limitation s apply and this offer expires August 31, 2005, so gather your buddy list and enroll today. For more information, call us toll-free or visit our Web site.

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MONTREAT COLLEGE

SCHOOL Of PROfESSIONAl AND ADULT STUDIU

4135 S. Stream Blvd ., Ste . 200 • Charlotte, NC 28217 phone 800 .436 .2777 • fax 704.357 .0176 • montreatdegree .com

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Nort h Carol ina State University College of Management Box 7313 Raleigh, NC 27695-7313 919-515-20 11 www.ncsu.edu Undergraduate: B.S. in economics, accounting and business management with concentrations in finance, human resource management information systems/information technology, marketing operations and supply chain management G radu ate: M.B.A., M.A.C., M.E., M.A. economics, M.S. agricultural economics, Ph.D. economics O t her: Executi ve education program/customized programs; McKimmon Center for Extensio n an d Continui ng Education Tui t io n: (U ndergraduate) $1,602.50- 12+ semester credit hours (2004-2005): (Graduate) $1,58 1- 9+ semester credit hours; (M.A. C.) $3,906- 9+ semester credit h ours; (M.B.A.) $4,019 - 12+ semester credit hours (per semester 2004-2005) Enroll ment: 29,637 (Undergrad uate);

2,750 (College of Management) Public Accreditation: SACS, AACSB

Pfeiffer University Undergraduate College at Misenheimer 48380 U.S. Hwy 52 Nonh Misenheimer, NC 28109 704-463-1360

hour for those classes incorporating online delivery

School of Adult Studies at Charlotte 4701 Park Rd. Charloue, NC 28209 704-521-9116

School of Graduate Studies at Charlotte 4 701 Park Road Charl oue, NC 28209 704-521-9116

Undergraduate: B.S in business adminisu·ation , health care administration and information systems Tuitio n: (Adult Studies) $220- per semester credit hour full-time ; 12 credit and under $290 per credit hour. Additional online delivery charges may apply O nline: Pfeiffer Online Education is a distance-learning version of the regu lar master's- level courses taught in classrooms Enro llment: 2,100 Private [United Methodist] Acc reditat io n: SACS

Gradu ate: M.B.A., M.H.A. , M.S.L., M.B.A.IM.H.A. dual degree, M.B.A./M.S.L. dual degree Tuition : (G raduate) $335- per semester credit hour, $405 - per semester credit

Queens University of Charlotte McColl Graduate School of Business 1900 Selwyn Ave Charloue, NC 28274-0001

www. pfeiffer.edu Undergradu ate: B.S. in business administration, computer information systems, econom ics, international business Tu itio n: (Undergrad uate) $14,570- per academic year (2004-05); $330 per semester hour for pan lime

GRADUATE STUDIES Application deadlines are approaching I • Contact Graduate Studies about Winthrop's more than 25 graduate programs. • Ask about the competitive graduate tuition for Charlotte Regional partnership counties. In N.C.-Mecklenburg, Gaston, Union, Anson, Cleveland, Stanly, Lincoln, Cabarrus, Catawba, Rowan, Alexander and Iredell Counties. In S.C.-York, Lacaster, and Chester counties

Graduate Studies 209 Tillman Hall • Rock Hill, SC 29733 803/323-2204 or 800/411-7041 Visit our Web site: www. winthrop.edu/ graduate -studies

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704-337-2525 www.mccollschool.edu Undergraduate: B.A. in business administration, evening program: business administration, mformation syste ms Graduate: Professior.al M. B.A, Executive M.B.A. O ther: McColl Executive Leadership lmtitute- Customiz~ d programs; continu-

ing educati on online programs Tuitio n: (Un d e rgra d:.~at e) $ 1 8,0~8 pc ~ a:.:ademic yea r (2005-06); (UndergradTU:e Evening) $290 per credit hour; Gta:iuc.te) Professional M.B.A.S610 per cre:k hYJS, Executive M.B.A. $49,000 all-irclt:E ·,e tuition for two-year program Private [Presbyterian] Accreditatio n: SACS, ACBSP

Educating working adults for 110 years. We fit your life.

Rowan-Cabarrus Community College North Campus 1333 j ake Alexander Blvd. South Salisbury, NC 28146-8357 704-637-0760

South Campus 1531 Trinity Church Rd. Concord , NC 28027-7601 704-788-3 197 www.rowa ncabarrus.edu Undergraduate: A.A. pre-business ad ministration, business education and marketing; diploma and certificate programs in accounting, business ad ministratio n, marketing, and information systems O ther: Continuing edu cation and wo rkforce development programs; distance learning via Internet, televised interactive television courses Tuition: $38.00 per credit; 16 semester credit hours or more - $608 per semester Public Accreditation : SACS

Southern Piedmont Commun ity College West Campus 721 Brewer Dr. Monroe , NC 28112-6192 877-59 1-1130/704-292-1300 www.spcc.edu

West Continuing Education Center 4209 Old Charlo tte Highway Monroe, NC 28110-7333 704-2 89-8588 L L Polk Campus U.S. 74 Polkton, NC 28135 866-385-7722/704-2 72-7635

Want to earn your degree while you earn a living? At Strayer University, we havE

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5 14 N. Washington St. Wadesboro, NC 28170-1819 704-694-6505 Undergraduate: A.A.S., certificates and diplomas in accounting, business admin istration (a concentration in e-commerce is available,) and information systems Other: Distance learning via Internet, televised and videotaped courses available Public Accreditat io n: SACS

sc hedu les., evening and weekend clas~es, and online courses, we make it possible to earn ycur degree on your terms- a lot sooner than you think. Specializing in business and information technology, we offer undergraduate and graduate deg •ee programs with real va lLe in today's competitive wo rkplace. Strayer University is accredited by the Middle States Commiss ion on Higher Education and currently enrolls over 23.000 adult students at 34 campuses and onl ine. Fall d asses begin the week of September 26. Call now to find out what's possible in your life.

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St rayer University North Charlotte Campus 8335 IBM Dr , Ste. 150 Charlotte, NC 28262-4329 704-717-2380

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South Charlotte Campus 2430 Whitehall Park Dr, Ste. 700 Charlotte, NC 28273-3423 704-587-5360 www.strayeredu Undergraduate: AA in marketing, business administration, acquisition and contract management, economics, accounting and general studies; B.S. in international business, economics, business administration, computer information systems, computer networking, database technology, and accounting Graduate: M.B.A. , M.S.LS , M.S., health services administration, public administration, education and accounting Graduate certificate: Business administration, computer information systems and accounting Strayer Un iversity Onl ine: Same as listed above Tuition: (Undergraduate) $256.00 - per credit hour full-time , $270.00 per credit hour part-time; (Graduate) $342.00 per credit hour Private Accreditation: MSA

UNC Chapel Hill Kenan-Fiagler Business School Campus Box 3490 3122 McColl Building Chapel Hill, NC 27599-0001 919-962-3235 www.kenan-f1aglerunc.edu Undergraduate: B.S. in business administration Graduate: MAC , M.B.A., E.M.BA (weekend and evening programs); Ph.D. business administration OneMBA Program: OneMBA executives for the Class of 2006 will be made up of approximately 100 executives living and working in Europe, Asia, and North and South America. Executives attend ongoing classes at the partner university for their region , and come together for four weeklong global residencies held in the US , Europe, Latin America and Asia. English is the common language for all OneMBA executives. Other: Executive education program, open enrollment and custom programs Tuition: (Undergraduate) $14,493 academic year (2004-05); (Graduate) MAC $14,493 per academic year, full-time M.B.A. $34,588 per academic year, evening executive M.B.A. $51,000 entire greater charlotte biz

program, weekend executive M.B.A. $64,000 entire program, OneMBA global tuition $74,000 entire program , Ph.D . business administration $2,325.51 Public Enrollment: 25 ,000+ (730 in KenanFlagler Business School) Accreditation: SACS, AACSB, EQUIS

UNC Charlotte The Belk College of Business 9201 Unive rsity City Blvd. Charlotte, NC 28223-0001 704-687-2213 www. belkco !lege.uncc. ed u Uptown Charlotte Campus Mint Museum of Craft and Design Building 220 orth Tryon St., 3rd Floor Charlotte, NC 28202 Undergraduate: B.S. business administration with majors in finance (financial institutions/commercial banking; financial management or risk management and insurance concentrations); industrial and operations management; international business; management (leadership, human resources or entrepreneurship concentrations); management information systems; and marketing; B.S. accounting; B.S. economics (social science or business administration concentrations) Graduate: MAC (accountancy), business administration (M.BA/evening program with concentrations available in business finance , economics, financial institutions/commercial banking, information and technology management, international business, management, marketing, real estate finance and development or supply chain management); M.B.A. Plus certificate; M.S. economics; M.S. mathematical finance ; dual-degree M.B.A. program with EGADE (Monterrey, Mexico) Other: Continuing education business programs Tuition: (Undergraduate) $1,738.50- fulltime per semester (12+ hours, N.C. residents); (Graduate) $1,776.00- fulltime per semester (9+ hours, N.C. residents) ; (M.B.A. ) $8,552 per academic year- 24 credit hours (N.C. residents), $6, 162 per academic year- 12 credit hours (N.C. residents) Enrollment: 20,000 Public Accreditation: AACSB, SACS

UNC Greensboro Bryan School of Business and Economics 1000 Spring Garden St. Greensboro, NC 27403-0001 336-334-5000 www. uncg.edulbae Undergraduate: B.S. accounting; B.S. accounting and information systems; B.S. business administration; BA and B.S. economics; B.S. finance; B.S. information systems and operations management, B.S. international business Graduate: MA applied economics; M.SA; M.B.A.; M.S. information technology and management; Ph.D. economics and information systems Other: Program for Management Development and certificate programs Tuition: (Undergraduate) $2,028- Full time per semester (2004-05); (Graduate) $2,4 72- Full time per semester (2004-05) Enrollment: 14,644 Public Accreditation: SACS, AACSB University of Phoenix Charlotte Campus 3800 Arco Corporate Drive Charlotte, C 28273 704-504-5409 www.phoenix.edu Undergraduate: B.S. in business administration, e-business, management , marketing, information technology, and management Graduate: M.B.A., M.S. computer information systems; Ph .D. business administration management in organizational leadership Other: Campus-based and online programs and professional development programs Tuition: Varies by location/program of study Enrollment: 201,381 (99,457 online) Private Accreditation : NCA USC Columbia Moore School of Business University of South Carolina 1705 College St. Columbia, C 29208-0001 803-777-7000 www.sc.edu; www.mooreschool.sc.edu Undergraduate: BS business administration Graduate: l.M.B .A; Executive l. M.B.A; july 2005

Professional M.B.A . ( Internet , satellite and audio distance learning,); MAC. , M.A. economics, M.H .R., Ph.D. economics, Ph.D. business administration Other: The Daniel Management Center custom programs with an emphasis on large-scale management and leadership programs; PM. B.A. (part-time evening program utilizing distance learning) Tuition : (Undergraduate) $6,156 per academic year; (Graduate) !.M.B.A. $32,000 program fee , MAC. $13,820 program fee , M.H.R. $19,600 program fee , M.A. economics $9 ,200 program fee ; Professional M.B.A. program $410 per credit hour, Professionali.M.B.A. $39,000 program fee , full-time docto rate $3,445 per semester Enrollment: 3 7,800 Public Accreditation: AACSB

Wake Forest University Wayne Calloway School of Business and Accountancy (Undergraduate) Babcock Graduate School of Management (Graduate)

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1834 Wake Forest Rd. Winston-Salem, NC 27106-8758 336-758-5255 www.wfu .edu Unde rgraduate: B.S . busmess. B.S. ana lytical fmance. B.S mformatlon systems. B.S. mathematical busmess. B.S./M .S. accountmg. B.S. analytical fmance/tvi.S. accountmg, B.S . mformatlon systems/M.S. accoun tin g G raduate: Full-ume M.B.A., fast-track executive M.B.A., Evenmg M. B.A Tu itio n: (Undergraduate) full-time$28,210 per academic yea r (2004-05); (G raduate) Full-time M.B.A. program first year- $28,000, Full-time M.B.A. program second year - $26,500 , Executive M.B.A. program fast track 1 -$29 ,750 , Execu tive M B.A. program fast track 2- $27 ,500 , Evenmg program first year- $27 .000 . Evenmg program second year $25,500

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Wake Forest University One Morrocroft Centre 6805 Morrison Blvd., Sune 150 Charlotte, C 28211 888-WAKE-MBN704-365-1717 G raduate: Evenmg M.B.A., Saturday M.B .A. Enro llment: 6,444 Private Accred itati o n: AACSB, EQUI

Wingate University School of Business Post O ffi ce Box 159

Wingate , C 28174-9905 800-755-5550 www.wingate.edu Wingate Metro College-Mauhews 110 Matthews Station St., Ste. 2-A Matthews , C 28105-6716 704-849-2132 www.metro.wingate.edu Undergraduate: B.A. and B.S . degrees (concentrations in busi ness, management , organizati ona l communication , human se rvices , public safety administration); Adult Degree Completion Program at Metro campus Graduate (Me tro campus only): M.B.A., MAT., M.A. Ed., Evening M.B.A./adult completion Tuition: (U ndergraduate) $795 per course for bachelor degree completion; (G raduate) $540 per course forM A.T./M.A.Ed , $ 1,050 per course for M.B.A. Enrollment: 1,560 Private Accreditation: SACS, ACBSP

Winthrop University 209 Thurmond Rock Hill , SC 29733-000 1 803-323-2186 www.wmth rop.edu Undergrad uate: B.S. busmess ad mimstratlon ; B.A . economics G raduate: Busmess Adm mistration. Accounting Emphasis . Executive Program . Fmance Concentration , International Concentration , oftware Development . Certificate Program m Software ProJect Management Tuitio n: (Undergraduate) full -time $3.326 per semester; (Graduate) full-time $3,203 per semester, Executive M.B.A. $4,750 per semester (2004) Publ ic Enro llme nt: 6,062 Acc re ditati o n: SACS

YorkTechnical College 452 South Anderson Rd Rock Hill . C 29730-7318 803-32 7-8000 www.york tech .com Undergraduate: A.A.S. degree offered in the following areas: university transfer, technical , occupational , vocational; custom-designed continumg education for busmess and mdustry Online courses available: Heavy EqUipment Operator Trammg, Institute for Manufactunng ProduCLivity Tuition: $115 per credn hour (m-county) ; $130 per crecht hour (out-of-county) Enrollment: 4,000 Public Accreditatio n: SACS

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Concierge Medical Care: a eal hy Response to Pa le s' ~eeds

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SIC3NA-fJRE DELIVERS UNIQUELY fCRt?TlSP HEALT~

CARE

Crarlottc executivcjouncyed to LJya for a pbsuc hike in t.he Sah<:.ra. At a T:ipoli hctcl, he dewlcped a kdney stone The pain was intense.

He Cl•1Ucted Dr. jJrdan Lip·>n of Sigmturc Hcalthc:r~ PLLC, v•ho guided him Lo the

vropcr J:Lii- rchcver ir a tra\·elrrrdicat!On bag that had b?en prepared by S1gmrure partne'Jr. Brya• \\1ocdward. The would-be dcser wardercr stcmm~d hs suffcnng and. tw::J days

iater, rcLiliT ed hmr e t•J pass the ~-tone. He w1S Jonunat2 w be a patient of Signarure Hcalthca~, a group of Charlotte dccto·s who -:Jrovide wnprchensive medical ~are to a rne11bership group 24/7. Partners LipLon. \Vocdward and ElizabEth Perry even allov. their patien.:s access to tl-eir cdl phon.:>s, and one of t~:::m i~ always o-. oiL Each will counsel Jatients vi:~ phone and ""ill see them at thc1r ·,om?s, in their offices 01 a: a 1-'ospital emergcnc} room, as .veil as in theSi.gnatur~ H::altbcare medicd ::omplex in t''le SouhPark ar::a. Signa..uoc Healthcare ts a merrbership-bascd conciergo: primary care medical prJcticc will a mission

t·:J provide patients gr~ater access 10 physicians The doctors offe: indi-:iJualJt:er-

·ion, same-Jay or nex·-day appJ ntments a..td a wide rarge ~1!servicts.

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"The typical primary care doctor has about 3,000 to 4,000 patients," Woodward explains. "Our total patient population will never be more than about 350 per doctor. That way we can provide the best care possible in a more timely fashion." Like all Signature Healthcare:S patients, the traveler to Libya paid a membership fee that doctors Lipton , Perry and Woodward say is the reason they can provide such individual care. Referred to as a "concierge" or "membership-based" medical practice, the concept was born m Seattle in the late 1990s. According to its founders, Signature Healthcare became the first such practice in the arolinas when it opened in March 2003. Now there are at least a couple of other Carolinas practices operatmg loosely according to the same plan -one m Greensboro and another in Charleston, S.C. Signature Healthcare charges its member patients an annual fee of $2,500. A second family member can JOin for $2,250, a third for $2,000, and a youth aged 5 to 18 for $1,250. The fee generally is an out-of-pocket cost. It does not cover an individuals medical expenses. The patients insurance provider remams responsible for the lions share of those, just as in other practices. The fee may not be reimbursable by tax-deferred plans. The fee makes it possible for Lipton , Perry and Woodward to keep their patient load low and stay up-to-date in detail on each clients medical situation. And it makes the anytime attention possible. If an elderly patient has a swollen leg, for example, one of the three doctors might make a house call. And in a critical situation, one of the trio will meet a patient at a hospital emergency room. Woodward recalls a patient who called him at 6:00a.m. with chest pains. He sent her to a hospital and promised to meet her there. When the emergency room doctor began examining her, she told him her doctor was on the way. The emergency room doctor was incredulous, Woodward says. "He told her, 'A pnmary care physician hasn't been here to evaluate their own patient in five years.' I walked in and she said, 'SeeT The doctor handed me her chart and walked out. 1 took care of the patient, admitted her to the hospital , consulted with cardiology and we got her

july 2005

situation taken care of." Such an episode isn't unusual for the Signature Healthcare doctors. "We're all board cenified in primary care and emergency medicine," Woodward says. "We can see patients in the emergency room and we can also admit them to the hospital."

enjoy a six-figure household income, with most being business executives aged 30 to 60. About eight percent are younger than 18 and another 20 percent are seniors. Perry acknowledges that some of the seniors pinch pennies to pay the annual fee. Saving More Than Time and Money

Outfitted to Impress

This same emphasis that Lipton, Perry and Woodward place on personal attention is also reflected in the thoughtfully appointed interiors of their offices. These include wam1ly finished hardwood floors, wide softlit hallways, large examination rooms with individual temperature controls, and fullcoverage patient gowns and warmed robes. Classical music wafts through speakers and collector-quality an adorns the walls. Liptons Wife Siu is a professor of an history and has made arrangements with local artists and gallenes to display works that a patient can buy right off the wall. The offices are also outfitted with a full laboratory with x-ray and other equipment that enable the partners to perform as diverse tasks as administer intravenous fluids, treat migraine headaches and patch lacerations and fractures on site. "We save the patient time," points out Woodward, "and we even save the insurance companies money." Lipton explains: "At most practices, after hours, patients never speak to a doctor; they go to an emergency room. The patient pays a $150 insurance co-pay and waits six hours. The insurance company pays two to four times what it would have cost for a doctor to see that patient in the office. When you call our office, you might pay your $25 co-pay and get taken care of here for about onequarter of the cost to the insurance company. This is in addition to the time savings for the patient." Perry picks up the point. "We avoid hospitalizing people," she says. "We can treat them here for $200 compared to a $1,000-aday hospital stay." After initially trying to outlaw concierge medical practices in Washington state, Perry says, msuran e firms now are beginning to understand them. Still, theres criticism from some quarters that the concept is elitist. Indeed, fully 70 percent of Signature Healthcares patients

But Lipton defends membership medicine with a business example. "The banks have no qualms about using the company jet or sending people first class when they travel to New York or someplace ," he says. "lt sa\路es the company time and money. We save people time, in addition to their lives on occasion." David Swi mmer says they might have saved his. The president of Charlottes Swimmer Insurance Agency, he was among those who attended a focus session the doctors put on at a wine shop to gauge consumer appetite for a concierge medical practice before launching the business. At the time, Swimmer had a good doctor at a small practice and thought he'd never need such a service. Then , in 2004, his health took a sharp turn. "Out of the blue, l got dizzy," SWimmer remembers. "l had severe vertigo and was nauseous. 1 was almost incapacitated. l felt 1 needed somebody l could go to rather than an emergency room. l called jordan Lipton and said, Tm ready to join."' "Bryan Woodward had me in a CAT scan of my brain in 45 minutes," Swimmer continues. Swimmer was 48 and, during his Signature Healthcare office visit, registered nurse Amy Ascolese administered a prostate test that he normally wouldn't have received , since msurance doesn't cover it for men younger than 50. The test showed Swimmer had prostate cancer. "They got me straightaway to the best urologist and the best surgeon," he says. "Now all is well." Swimmer sees administration of the criticaltest that few get before 50 as a perk of being a Signature Health care member. "The fee becomes a non-issue when you find out you need something," he says. Lipton , Perry and Woodward say stones such as Swimmers emphasize that starting thetr own business was the right move, even though tbeir physician friends were leery. )-

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STATELY AND ELEGANT UniPn Countg, Nortfi Carollna Circular driveway, lush landscaping e1hance appeal and el~gance ofthis custom home. State-of-the-art <itchen opens to fanil; room leading to :Errace. Features two lu~ur"ous master su ites. Seondary bedrooms h3ve private ba t hs. Rec Room with fireplace ;md bu il tins, unfinished 3rd floor. 4BR/4.2BA. Directions: 1-485 to Prol..idence Rd. South on Providence Rd. 4 miles on right.

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THE HEIGHT OF LUALJRY UniPn Counf!J, Norfli Corollna Excep:ional home sits on beautiful, wooded lot. Elegant formal dining, private study/library and luxuriou; main level master >uil:e with stunning bath. State-of-the-art kitchen opens to leisu re dining, family room and covered porch. SecOfid floor exercise roorr, learning center and game room open to covered balcony. 4B~42BA

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Signature Health care, PLLC 6 I I 5 Park South Drive Charlotte, NC 2821 0 Phone: 704-554-8787 Principals: Elizabeth M. Perry, M.D., Jordan D. Lipton, M.D., M. Bryan Woodward Ill, M.D., Owners Established: 2003 Employees: 9 Business: Membership-based concierge

primary care medical practice offering patients greater access to physicians, individualized attention, a wide range of services and a better alternative for those who wish to invest in thei r health. By reducing the patient load by as much as 90 percent, Signature Healthcare offers same-day or next-day appointments, 24/7 access, optimum time with physicians, onsite lab and x-ray facilities and individualized wellness planning. www.signature healthcare.org

"They said its a great idea, but you're nuts," Perry recalls. Doctors arc risk averse, all three say, and many face a mountain of debt from school days. Further, they struggle with malpractice insurance costs and most have non-compete contracts. A guaranteed income with a big hospital or medical practice seems safe and prudent.

Lir:m 4C, anc -:>ery, 39' had been thinki<g of OLler p-1CL ce options while ~orking in an mH~'I.~c:-cy medicine practice O'lmec by Ca10 ims HcalthCare ystem. When a priva e grc•Lp ·o:>k over the emergeru:y :;ervicc5 cc.rBct.. the two were offered jcbs b-:t "t:rr.ed t:teo cown. They were in tl- e ful throes.af :l-e ~mbersh ip medicine bug tffit, oorths ea:l:"', had started as scratcbng on a coc1-tai napkin at the end of a :lc.y At he tim£, V/ccdwa:d, 44, was practicing in be Gas en M~mJrial Hospital emergency roon: h j:> ned the venture nine montlE later. They ~ckir¥Sly c1l c: their projected practice "Stubuck~ -vkd cat' Jecause they shared a -:utul taste for dft:c. and held multiple meeti~s a. a Scut.l- :::h 1rlotte java shop. Pc.:-rys ht:sJard j Jn, v, be· ~amed an MBA at the :;m:stigrout \.Vh_rtn< -::hool, acted as an unpai::: consulant. -::-hc•ugi- they cede lt.\'C found backers, eat::h foced J thirc Jf the just-under $1 milhor: st3rtur ccsl'S wi._h .l personal bank loan. "?Ve wart.cd LJ reiJlain independent, so we can mac<e L1.e rLI ~s ourselves," Lipton Sa iS.

Thq signe•i tbe..r fiGt patient the day after trey cper e:i the c·fice doors. EaCl. of the: prcers had always wanted to be a decor; 'w'occwcrd and Lipton had dcctor :Ia :Is. T1.•Jn§} ti"Ey love medicine, th~y ac..znowlelgc L<2y :lon't know much about 1:: u8ness

Their business executive patients advisee them not to expect to make money for three: years, but they achieved a positive cash flow late in 2004. They aren't taking salaries as hi5h as they were making previously, but they're heartened by the practices growth. "My husband keeps saying 'You're doing great,"' Perry grins. "It doesn't feel like work because the way we practice is so much moce enjoyable." They're building their patient rolls and wouldn't mind having a total of l ,200 to l ,400, especially if they also lured one more partner. They feel a patient load of about 300 to 350 per doctor is manageable for maintaining the personal patient attention they want o deliver. Another area for development is attractin.s corporate members. Though several executives from various large corporations belong, and many of their patients own their own finns, signing up businesses is a slow proces5. The doctors say they are content to grow steadily, mainly through word-of-mouth , spurred on with occasional media attention and punctuated with special events to acquaint prospects with the concept of concierge care. "Referrals from members are the best way to grow, or with people who read about us and our members' experiences," Perry says. "We are very confident that we've made a healthy choice both in our own way of practice and L1. delivering health care to others." biz Ellison Clary IS a Charlotte-based freelance wnter

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BREATHTAKING UPTOWN PENTHOUSE Charlotte, North Carolina Fabulous 7th floor penthouse in uptown's desirable Chapel Watch with spectacular skyline and courtyard views. Impressive attention to cetails. two-sided fireplace, hardwoods, European-style kitchen, pri~ate patio with gas grill, storage unit and two secure parking spaces. An incredible in-town gem! 2BR/2BA MLS# 512431 • $650,000 Property Address: 578 N. Church Street

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LUXURIOUS UPTOWN LOCATION Charlotte, North Carolina Magnificent 6th floor uptown home- immaculate, professionally decorated and designed for comfort and livability. Beautifully upgraded with granite countertops, ceramic tile, enormous walk-in clo~et in master suite, built-in bookcases and TV cabinet. Two secure parking spaces. Storage is available on unit level. Uptown living at its finest! 2BR/ 2BA MLS# 520648 • $645,000 Property Address: 564 N. Church Street

Alice Gallaghar - 704-331 -2122 www.allentate.com/alicegallagher

UNPARALLELED BUNGALOW Charlotte, North Carolina Fe:rtured in Today's Custom Home Magazine. Impressive stone and cecar shake home situated on a nearly .800 acre lot. Constructed by Jonathan Chi ott in 2001. Offers a first floor master suite overloc*ing gorgeous private rear yard and pool. Gourmet kitchen, heated flooring, office loft and extensive exercise room. Casual elegance at its best! SBR/3.2BA MLS# 521770 • $1,375,000 Property Address: 2035 Vernon Drive (Eastover)

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SPECTACULAR CAREFREE LIVING Charlotte, North Carolina Bee:utiful 24-unit brick / stone residence has timeless architecture, generously landscaped grounds and courtyard. 3rd floor terrace is open to all homeowners. Interiors make you feel right at home. Two and th ree bedroom homes, 10 foot ceiling s, eight-foot solid wood doors, crown molding, solid hardwood floors, vented fireplaces, granite counter tops and more. $400,000 to $599,000 Property Address: 3234 Park Road

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