Springboard Spring 2017 by Great Places Housing Group

Spring 2017

The magazine for supported housing residents

New beginning Former Docherty Project resident on the road to recovery

Khan champions Bay6 project Former world champion boxer visits young homeless project in Leyland, Lancashire

Shining Stars Supported Housing Winners at our annual awards

Calling all green fingered residents Spring is upon us, so why not get into the garden

Protecting our communities The community safety team work across Great Places neighbourhoods to tackle unacceptable behaviour. We work alongside our neighbourhood staff and other agencies to put you first. What do we do? We investigate incidents of: • Anti-social behaviour • Domestic abuse • Hate Crime • Crime and nuisance • Neighbour issues Safety first! It’s all about early intervention and prevention. We want to resolve issues and work with you. We know it’s important to you that appropriate action is taken against those responsible. We work closely with the police and other agencies to reduce crime and nuisance in your neighbourhoods. How to get help We want you to feel comfortable about approaching us. We’re a friendly team and we’re here to help. We will listen without judging you, and offer advice. Our staff are fully trained and you will be treated with complete discretion. If you need the help of an interpreter we will arrange this for you. If we visit you, we will always show an identity card and will respect your home, privacy, customs and culture.

REPORT IT Please call 0300 123 1966, email cat@greatplaces.org.uk or visit www.greatplaces.org.uk and search for ‘community safety’. If you need to call us out of office hours, please use our anti-social behaviour reporting line 0845 250 4626 which is also open 24 hours on Bank Holidays and weekends. You can also get information on our community safety team, anti-social behaviour, hate crime and neighbour issues by visiting our website www.greatplaces.org.uk. Look out for our leaflets and videos on YouTube too.

WELCOME TO

Write to Springboard at: Communications Great Places Southern Gate 729 Princess Road Manchester, M20 2LT

Email:

Spring 2017

communications@greatplaces.org.uk Welcome to the first Springboard of 2017. It’s always nice to have your good work recognised, and that’s exactly what happened when some of our residents triumphed at the Great Places Community Stars Awards held on 1 April at the prestigious Gorton Monastery. Find out who are our winners were, and what they did to earn their awards, on pages 9, 10 and 11.

Our cover story features former World and Olympic boxing champion Bolton’s Amir Khan who recently visited Bay6, a project run by Barnardo’s in partnership with Great Places with great success.

Facebook us at facebook.com/GreatPlacesHousing Tweet us @MyGreatPlace

Access for all

We’ve already sent a magnifying sheet to our visually impaired residents. Let us know if you need one. An audio version of Springboard is also available.

Spring is upon us, so why not get into the garden and start planting see page 19. Cover star: Amir Khan visits the Bay6 project

Have a great spring and we’ll see you again soon.

Sally Watts Director (Supported Housing)

What’s inside?

You win a could £20 street vouch high comp er in our etitio n. You’ll find it on t back page he !

Regulars 4-5 News: The latest stories from Great Places and your schemes 12 My money: Helping you save money 13 in:team: updates from resident groups 14-15 Newsboard: Free events across the North

6-7

New beginning for Michael pages

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Amir Khan champions the Bay6 project

Community Stars Awards

Calling all green fingered residents

pages

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FSC AND WORLD LAND TRUST LOGOS

9-11

Springboard

Matt’s message

Over 100 nominations were sent in to us for this year’s awards and it was a real honour to be able to meet and congratulate the people behind these inspiring stories. You can take a look at some of the great photos from the day, along with the list of winners, on pages 9–11.

This issue celebrates Great Places’ fourth Community Stars Awards – an annual event held at Gorton Monastery to celebrate Great Places customers and employees who have really shined over the last year.

We’re always interested in hearing about Great Places customers who are doing great things – whether that’s being a good neighbour and looking after vulnerable people, volunteering at community events and clubs, or personal achievements. If you know of a person or group that is doing something special in your community – however big or small – then we’d love to hear about it (please email communications@greatplaces.org.

uk or write to us using the contact details on page 3). Finally, you may be aware that the government is making a number of changes to benefit payments (see page 12) – if you need advice or support on managing your money then we have a professional team who can help you. They can help with things like how to manage debt payments, reduce your bills, apply for a bank account, and benefits. We can also provide career and training advice. Please get in touch with us and we’ll be happy to help (see page 3 for contact details).

Your news Celebrating equality and diversity Great Places Housing Group is committed to advancing Equality, Diversity and Inclusion (EDI) and ensuring that EDI good practice is considered and applied in the delivery of all our services. We also incorporate the principles of EDI into our vision and values, so that whether you are a customer living in our communities or a member of staff working for Great Places, everyone is free from harassment and discrimination. Our aim is to recognise and value diversity across both our customer base and our employees; it is about fairness in its broadest sense, and is something we truly believe in as an organisation. With this in mind, we recently created a new EDI strategy, which has now been positively received and agreed by the Great Places Board. This strategy ensures we strive for equality, embrace diversity and always act inclusively as an employer, as a provider, and as a community anchor. If you would like to get involved with our work around EDI, have any suggestions for us, or just want to find out more, text on 07797 870 734 or call 0300 123 1966 or email: EDI@greatplaces.org.uk.

www.greatplaces.org.uk

Training and employment success Bluebell Court provide accommodation for 20 females aged 16-49 years in the St Helens area. The support offered varies depending on the individual needs of the resident. A lot of the work focus on mental health, self-harm, drug and alcohol use, healthy relationships, budgeting, education or training and developing living skills to prepare Dionne Bolus feeling the resident for independent at home living. The project has recently had great success for residents with some fantastic outcomes: eight residents successfully enrolled onto further education training courses. Two residents successfully started apprenticeship traineeship courses, one of them had praise from her tutor saying: “she is making a fantastic impression at her placement, and received a glowing review for her work.” One resident, Dionne Bolus successfully completed a work placement at Pets at Home, where she received amazing feedback and which may lead to a permanent job. Angela Norris Service Manager said: “These are amazing achievements for residents at the project. Some have come from very difficult and challenging backgrounds and despite everything have overcome adversity and turned their lives into something positive. They are an inspiration to other women in similar situations.”

Your news

Rebecca, proud mum and busy volunteer

Setting a course to success Sarah Lodge resident Rebecca Naylor recently completed a Level 2 Health and Safety course organised by Bolton at Home and has enrolled on another to complete Level 2 Food Safety. Rebecca also secured volunteer work one morning a week with a local charity shop. Well done Rebecca – a great start to 2017

Scheme resident Kim Kenyon working out

Exercise and make friends In Partnership and it’s Floating Support Service are working with the Challenge Through Sport Initiative Project (Lancashire Sport) and have been holding weekly coffee mornings followed by a sport session. So far the sessions have included; indoor archery, boxing exercises, light exercise and a local walk. Resident Satpal and Service Manager Kelly-Marie discuss colours and tiles

Refurbishment the Next Step Residents and staff at the Next Step scheme in Manchester are at the first stage of a massive refurbishment. The main talking point at the scheme is all about colours and carpets. “The residents have loved being part of the decision making process, helping with the design scheme improvements.” said Kelly-Marie Jackson, Service Manager at Next Step. The refurbishment includes; new furniture, carpets, kitchens, bathroom conversions and continuing from last year’s paint project a refresh of accommodation and communal areas. The work should be completed by the beginning of June when an open day is planned to mark the occasion

The Customer Service Involvement Project/team have made themselves available at each session to discuss future sport activities customers may want to get involved in at the scheme or in the community and the programme of sports activities (indoor and outdoor) will change weekly dependent on what the clients want to do. Customers living in the community have also been linked into the service and have joined in the community gym and swimming sessions, football and plans are being made to arrange fishing trips on Saturdays.

Crafty creations Lorna Lodge residents got creative by producing hand-made foot photo frames. Getting little ones footprints painted on canvas and cards, then mounting them in stylish frames. The craft sessions were made possible by Customer Services Voice group who kindly provided the funding of £70. Springboard

Amir Khan champions the Bay6 project 6

www.greatplaces.org.uk

Former World and Olympic champion boxer, Bolton’s Amir Khan, recently visited one of our schemes in Lancashire. Bay6 is a supported accommodation project for young single 16-25 year olds, who are homeless or at risk of becoming homeless in the South Ribble area. The project is run by Barnardo’s in partnership with Great Places. Amir spent time talking to staff and young people about their personal experiences, as well as getting involved in a cooking session. Amir also became a Barnardo’s Ambassador, as the charity celebrates 150 years of supporting the UK’s most vulnerable children and young people. Bay6 is currently home to 17 young people from the Leyland area. Project workers build strong bonds with the young people and help to identify areas in which they may need support. This can include day-to-day tasks such as budgeting, cooking and rights and responsibilities as a tenant. Workers also help to address specific issues related to the individual, such as emotional and mental health and confidence building, education and employment.

Staff will also support young people to find appropriate accommodation outside of the project. Many former tenants from the project keep in regular touch with staff at the project several years after they leave. Andy Jones, Supported Housing Officer from Great Places, said: “Bay6 is an important project, helping young people who may be at risk into housing, education and employment, and laying foundations for their future.” Barnardo’s CEO, Javed Khan, said: “We’re delighted that such a high-profile sports figure and role model has chosen to work with Barnardo’s and the Bay6 project. I’m sure he will inspire young people and help spread the message that incredible things can happen when we believe in children.” Amir Khan said: “It’s a great honour to represent Barnardo’s as it marks its 150th year. The charity’s staff and volunteers make a real difference every day to the lives of so many vulnerable children that would otherwise have no-one to support or stand up for them.” Springboard

“It was great to see Michael’s motivation and confidence grow during his involvement with staff and service at The Docherty Project. We wish him all the best for his future.” Victoria Busby, Service Manager, Docherty Project

New beginning for former Docherty resident The Docherty Project has been providing supported accommodation for alcohol-dependent men and women since 1990 and has many success stories, getting vulnerable people on the road to a new life. One such person is Michael Mather, who is at the end of his long road to recovery. Speaking of his struggles with alcohol and his drugs dependency, Michael said: “I started drinking at 19 and became alcohol dependent at the age of 21. Two years later I started to take drugs. First it was just cannabis, but after a while, I started to take heroin, crack cocaine and speed. My life as been badly affected in many ways – close relationships ended, my mother and family did not want to know me.” Michael admitted his greatest regret was losing contact with one of his children. With the combination of him not working due to his drug and alcohol dependency, he began to show symptoms of depression and found it difficult to manager his anger. Michael said: “I thought only about myself, and there were times when I even thought about ending it all. I become so low and desperate that I ended up begging on the streets and robbing to feed my addiction. I was imprisoned at Strangeways twice as a result. I was lying to family and friends constantly and very much in denial that I was the person with a problem.” Michael’s life turned around when he was referred to the Docherty Project. He said: “When I first came to the project I was still taking hard drugs and drinking heavily, I came to live at one of the dispersed houses which are

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Michael looking to the future with a smile part of the Docherty in February 2015. I was agitated and aggressive and at odds with the world.” The first key stage of his support plan from his key worker was to sign Michael up to a drinks plan. Michael continued: “I managed to reduce my drinking from three litres of strong cider a day to drinking a couple of cans of Fosters, which was a big improvement for me. I continued taking hard drugs when I first arrived at the project and staff were considering giving me notice due to my aggression.” But over a period of time working with the project staff, attending day trips and accepting health support, Michael recognised that he could achieve his goal of giving up his addictions permanently. “I attended a Ramp programme for six weeks at the Docherty Project – each session concentrated on one aspect of alcoholism and drug use which was a real eye-opener to me. I am now pleased to say that I am now drug free and have not taken a drink since last July. After making improvements, I was offered a flat of my own in Longsight also run by Great Places with minimum support.” Michael has proven to himself and his family that you can start a new life free from drink and drugs if you seek appropriate help. “I am now back in touch with my family and visit my mum on a regular basis, the big change is that my family want to support and be there for me. It is still early days for my recovery but if it were not for the Docherty Project and the support that was provided I would have ended up on the streets, spent more time in prison or even worse.”

Great Places’

Community Stars Awards

The red carpet was rolled out for our residents at the calendar event of the year – the Community Stars Awards 2016! Over 150 Great Places customers attended a glittering Hollywood-style award ceremony at Gorton Monastery to celebrate their inspirational achievements in local communities across the north west and Yorkshire. The theme of this year’s event was ‘Willy Wonka’ – a chance for our ‘sweetest’ residents to step into the spotlight! The Community Stars Awards are an opportunity for Great Places to thank our customers who show compassion, selflessness and courage on a daily basis. Congratulations to everyone who was nominated or won an award – you can learn more about the winners by turning the page...

Springboard

9 9

Meet the winners...

Kim Kenyon and Debbie Whewell

Louis Kirkwood

supported housing scheme Award – Floating Support Scheme

supported housing resident award – Louis KIRKWOOD

BLACKBURN

DOCHERTY HOUSE, MANCHESTER

Louis a resident at Docherty House was over joyed when he heared he had won, said: “I’m very surprised, last year I got nominated and this year I won! Thank you Docherty House and Great Places.”

“Fantastic award for the scheme and its residents, recognition of our work that’s helping and supporting people to live independently.” Debbie, Service Manager at the In Partnership. Kim a resident, added: “It’s great that the scheme helps young people to find a place to live and given an opportunity to go on and get into work or education.”

SUPPORTED HOUSING RESIDENT SPECIAL RECOGNITION – GERARD FINN

Gerard Finn

NEXT STEP, MANCHESTER “The award was something I didn’t expect,” was the reaction from a surprised Ged a resident at Next Step. Ged is applying to become a Samaritans advisor, he wants to keep busy and help others.

Deborah Bhatti

Good neighbour award – DEBORAH BHATTI MANCHESTER

Deborah was awarded the Good Neighbour Award for her tireless work within the community. She has been a caseworker at the Royal British Legion, volunteered at a mental health drop in based in Bury, and helped a number of her neighbours on an individual basis.

www.greatplaces.org.uk

Andrew S mith

Young resident Award – Andrew Smith MORECAMBE

Andrew said: “I was hoping I would win! I was inspired to start volunteering by Jean who suggested I come down to the West End Development Residents Group and it’s all just gone from there. I want to keep getting involved and making a difference.”

Community PROJECT Award – VOICE SUNDAY FAMILY CLUB( BLACKBURN VOICE Sunday Family Club

The group said: “It was such a strong category – we were so shocked to have won! We’ve only been going for 18 months now, and we’re purely run by volunteers. We want to create a safe environment for families, where they can spend quality time together – we’re blown away to have our work recognised like this.”

Community residents group Award – Northmoor together( MANCHESTER

Northmoor T ogether

The group said: “We’re delighted to win - we’ve been going for a number of years now so it’s great to be recognised. But it’s listening to the great work that others do that really makes the day special.”

GREEN ChAMPION AWARD – The Secret Garden of Springfields KNUTSFORD

The Secret Garden of Springfields

The group said: “It feels great to be awarded a Community Star! The project is finished now – it was a long process, it took us almost two years to get here, but to have it finished feels amazing. It just looks like a completely different space to when we first started!”

SENIOR RESIDENT Award – BERYL STOTT POULTON-LE-FYLDE

Beryl Stott

Beryl said: “It’s smashing to win – I didn’t expect it! I used to volunteer with church and from there I founded the ladies group. We do all sorts, from afternoon tea to charity work. ”

david nuttall Award – Vera Whitworth SALFORD

Vera Whitworth

Vera said: “I just didn’t expect it! I was gobsmacked. I always try to challenge the status quo when working with Great Places, but it was time to retire from my role as resident rep. I’m still in shock!”

community champion Award – DAVE WATKINS( SHEFFIELD

Dave Watkins

Dave said: “I was really really pleased to have won – it’s been a lot of work. Park Hill is a very complicated project and everyone works so hard. I represent a whole community group – it’s not just me. This award is really for everyone in the residents group!”

For more information on this year’s awards, including a list of highly commended customers, visit our website: www.greatplaces.co.uk. Springboard

my money

Our Financial Inclusion team work hard to help you save money!

Welfare changes due in 2017 Employment & Support Allowance (ESA) The government has decided to scrap the additional payment (currently £29.05 per week) given to people who are in the Work Related Activity Group of ESA. This should only apply to ESA claims made on or after 1st April 2017. Existing claimants will continue to receive this extra sum of money until they come off ESA. The government has stated that the additional sum paid to people in the ESA Support Group (currently £36.20) will continue to be paid.

Changes for Universal Credit claimants with children If you are currently a single parent or the primary carer for a child under the age of five, you are not expected to look for work as part of your claimant commitment. This is due to change in April 2017. From April, when your youngest child turns three, most single parents and primary carers who receive Universal Credit will be subject to ‘all work requirements’. This will mean that in order to receive your Universal Credit you will be expected to look for work. Your DWP work coach will provide more details.

Two child limit This is not a limit to the amount of Child Benefit a family can receive – instead it limits the help available from certain means-tested benefits a family can receive. It will apply to families who have a baby born on or after 6th April 2017 and where there are already two or more children in the family for whom benefits are being paid. It is believed that this change will be applied to Housing Benefit, Universal Credit and Tax Credit applications. Existing benefit claimants who already have more than two children should not see a drop in their benefits as a result of this change, however any future children will be subject to this change.

www.greatplaces.org.uk

Clear your arrears with a jam jar! We spoke to Sally, a resident from Sheffield, about how support from Great Places helped her clear her rent arrears through a credit union budget account (sometimes known as a jam jar or scuba account).

With a budget account, you arrange for money to be paid into your Credit Union account via a benefit transfer, standing order or wages. The credit union keeps your money safe till the bill is due and then pay the bill, correctly and on time. Any money left over can be put into your savings or paid straight back to you in regular amounts. Sally said: “The credit union were really friendly and helpful. They helped me fill in all the forms and it was all set up in ten days. It gave me peace of mind knowing my rent and arrears were being paid on time and whatever was left in the bank was my money to spend. I paid off £3000 of arrears in two years. It’s such a relief!”

The Benefits Cap: what you need to know At the end of last year, you will have received some information from us about the Benefits Cap. The Government has put a limit on the amount of money that people can receive in benefits. The new rules mean that a family will get a maximum of £384 per week and a single person £257 per week. All working age benefits are included, and if your rent is paid by Housing Benefit that amount will be included. If all the benefits you get take you over the cap, then your Housing Benefit will be reduced. If there is a reduction in your housing benefit Great Places will contact you to offer you a range of ways to pay your rent. For advice please contact the CAT Team – email: CAT@greatplaces.org.uk – text on 07797 870 734 or call us on 0300 123 1966.

Thank you for your feedback! We’re currently working on building a new website for Great Places and at the start of the year, we shared some designs with you and asked for some feedback. Almost 900 of you responded to our request and the feedback has been incredibly helpful. We will be taking on board your preferences as we finalise our new site. Keep your eyes peeled for more information on the site’s launch!

An update from Insight After completing our fourth scrutiny review late last year, we were asked to check if Great Places’ services meet the standards set by the Homes & Communities Agency (HCA). The HCA is the regulator for social landlords and the standards list the things that landlord services should offer their customers. With help from other involved customers, we attended three workshops in November to hear examples of services Great Places offer. We then judged whether it was felt that these services met the criteria listed in the consumer standards. The good news is we felt that overall Great Places’ services did meet the standards. We were also able to identify some areas for improvement, which will be used to help us to choose topics for future scrutiny reviews.

We started our fifth scrutiny review earlier this year and we hope to finish by the end of April. Following our scrutiny of the Consumer Standards and performance data, we chose to look at the planned maintenance service, which replaces items such as bathrooms and kitchens. We wanted to find out from a customer perspective how it feels to have these works undertaken in your home. If you would like to hear more about scrutiny, you can find our reports on the Great Places’ website under the heading ‘where you live’. We are always interested to hear from customers, so if you are curious about scrutinising services and thinking you’d like to contribute, contact the CAT Team – email: CAT@greatplaces.org.uk or text on 07797 870 734 or call us on 0300 123 1966.

A year of fantastic work from our call auditors! Our team of call auditors have completed another year of call audits! By listening to calls made to the Great Places’ customer access and repairs teams and feeding back their comments about what they hear, we can learn about the standard of services we provide from a customer perspective, and continue to make improvements. Many thanks to all our call auditors – your feedback as been invaluable! If you’re interested in becoming a call auditor for Great Places, contact us using the details below.

If you are interested in improving Great Places’ services, meeting new people, and learning new skills please call us on 0300 123 1966 or text on 07797 870 734 or by emailing involvement.team@greatplaces.org.uk. Springboard

NEWS BOARD Know a cheat on your street? What is tenancy fraud?

When somebody living in a Great Places home rents it to another person(s) without permission or obtains a home through providing false information, then they are guilty of tenancy fraud. Tenancy fraud is a criminal offence, which an individual can be prosecuted for.

Itâ&#x20AC;&#x2122;s impact on the social housing community

With thousands of people on the housing register, itâ&#x20AC;&#x2122;s very important that we make sure our homes are allocated in a fair manner.

All the money lost to fraud is money that could be spent on building more homes, improving neighbourhoods, and providing important support services to our customers.

What you can do to help

You can help by reporting any cases of suspected fraud to Great Places on 0300 123 1966 or email tenancyfraud@ greatplaces.org.uk. All the information you give to us will be treated in the strictest of confidence. You do not have to give your name or reveal any details about yourself if you wish to remain anonymous.

Get Kurling Kurling is a good way of keeping active, staying fit and meeting new friends. It helps to prevent loneliness and is beneficial for people who are less mobile.

ou safe y g in p e e K across

work ity safety team Our commun ighbourhoods to tackle ne Great Places ehaviour. We work b le b ta and unaccep bourhood staff h ig e n r u o e alongsid rst. s to put you fi other agencie ur or a social behavio To report anti ty concern please email fe community sa s.org.uk or call ce la p at e cat@gr ption 4). 6 (and press o 24 hours 0300 123 196 n e ASB line is op The option 4 holidays and weekends. k including ban

www.greatplaces.org.uk

Kurling activities are available on Tuesday afternoon at Hawkshaw Court 2pm-3pm, Wednesday morning at John Atkinson Court from 11.30am and Thursday morning at The Byrons 11am-12 noon. Also on Mondays at Openshaw Court when refurbishment work is completed, time and date to be confirmed. For more information contact Mel Barber on 07817 498 493 or ask your scheme manager.

Calling all green fingered residents Do you have green fingers? Are you interested in gardening? Spring is upon us, so why not get into the garden and start planting. Has your scheme got a garden or communal planting space. Are you interested in gardening, making friends and getting exercise in the fresh air at the same time.

Funding maybe available to go towards the cost of seeds, plants, fertiliser and compost. If you’re interested have a chat with your scheme manager. Happy planting!

Whether you enjoy doing a little digging or you’d like to have a bash but don’t have any experience, ask about any gardening projects at your scheme. This might be anything from planting a few bulbs, planters and hanging baskets to designing a vegetable garden.

Get outdoors and enjoy the spring There are plenty of free events happening across the North sunshine! to keep you and your family entertained this spring/summer. Oldham

What: The Whit Friday Brass Band Contests When: 9 June Where: Various venues across Saddleworth, Oldham and Tameside Cost: Free More information: www.whitfriday. brassbands.saddleworth.org Blackpool

What: Blackpool Pride Festival When: 9-11 June Where: Winter Gardens Cost: Free More information: www.blackpoolpridefest.com

Blackburn

What: Easter Arts & Craft Market When: 15 April Where: The Bureau Centre for the Arts Cost: Free More information: 07845 964 802 Salford

What: Boothstown to Barton – Salford’s Ultimate Bridgewater Canal Walk When: 25 April Where: Boothstown to Barton Cost: Free More information: www.est1761.eventbrite.co.uk/

Greater Manchester

What: Manchester International Festival When: 29 June to 16 July Where: Various venues across Manchester Cost: Many free events More information: www.mif.co.uk Bolton

What: Ironman UK Triathalon When: 16 July Where: Bolton town centre Cost: Free More information: www.eu.ironman.com/triathlon/ events/emea/ironman/ uk.aspx#axzz4coOCo1Wj

Springboard

Competition time Complete the word search, spot the difference and survey questions, cut them out and post them to us, along with your full name and address, to be entered into a prize draw to win a £20 shopping voucher. Six winners will be selected. Make sure you include your survey questions with your entry. Send your entries by post to: FREE POST, RLSC-HLLJ-EZRZ, Springboard, Maria Morris, Great Places Housing Group, Southern Gate, 729 Princess Road, Manchester M20 2LT

All entries must be in by Friday 5 June 2017. Remember, you don’t need a stamp!

Word search Words to find are: NEIGHBOUR COMMUNITY BARNARDOS EMPLOYMENT

GOLD AMBASSADOR STAR OLYMPIC

EDUCATION CHAMPION DOCHERTY SAFE

Spot the difference: Tracy Sanderson – Wythenshawe,

Rosemary Harrison – Manchester, Joyce Noonan – Wythenshawe.

Congratulations to last issue’s winners: Word search: Sue Millward – Wythenshawe, Carol Wilson – Bury, Leonie Taylor – Manchester.

SPOT THE DIFFERENCE

There are five differences – can you spot them? Circle the five differences on photo two.

Please answer the following questions and send them along with your competition entry in order to be entered into the prize draw. Are you interested in receiving an advanced digital copy of Springboard and providing us with feedback? Yes / No Which features of Springboard do you find the most interesting or useful? ........................................................................ ............................................................................................................................................................................................... Name: ........................................................................................................................................................................................ Address: ..................................................................................................................................................................................... Telephone/Mobile: ...............................................................Email: .........................................................................................