Garage Trader Vol 2 2018 by Greer publications

Vol 2 2018

CHARLES HURST LAND ROVER BELFAST CONTINUES TO EXCEED EXPECTATIONS WITH NO.1 UK AFTERSALES RETAILER OF THE YEAR AWARD GARAGETRADER

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MADE IN ENGLAND

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CONTENTS GT

TAKE A LOOK INSIDE... www.garagetrader.co.uk

Vol 1 2018

Vol 1

2018

News

CHARLES HURST LAND ROVER BELFAST CONTINUES TO EXCEED EXPECTATIONS CHAR LES HU WITH AFTERSALES WIN CONTINUES TORST LAND ROVE GARAGETRADER

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4 Shelbourne Motors unveils plans for a new £5m multi-franchise complex in Newry

R BELF EXCEED AFTERS EXPECTAT AST IONS ALES W IN

08/05/2018 14:21

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2018 Vol 2

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subscriptions: (UK £18.00 Outside UK £27.50)

5 Belfast and Portadown Audi receive top UK awards 7 Northern Ireland’s first DS store opens for business in Eglinton

People 5 Terry Knox, Managing Director of the CD Group, has been appointed Vice President of the Independent Automotive Aftermarket Federation (IAAF).

TO ADVERTISE IN THE MAGAZINE CALL: (028) 9278 0099 REGARDING EDITORIAL CALL: (028) 9278 0101 General Manager Gladys Greer gladysgreer@greerpublications.com

Editor

Pat Burns patburns@greerpublications.com Publishers James & Gladys Greer Designed by Shaun Byrne, Design Stics Unit 34 Crescent Business Park, Lisburn, BT28 2GN Tel: 028 9278 0108

9 Charles Hurst Land Rover Belfast continues to exceed expectations with number one UK Aftersales Retailer of the Year award. 15 New state of the art dealerships for Isaac Agnew VW in Mallusk and Porsche in Titanic Quarter, Belfast. 34 Motor Factors Norris Brothers celebrate 50 years in business 40 Transport Training Services are moving up a gear 42 Gary Rogers of Ballynahinch Motor Factors is our Factor Ten 44 Riverpark Training prepares for World Skills 2019 46 Des O’Connor, Country Manager, Holts Lloyd Ireland is in the Driver’s Seat

Special Features 24 Serfac add Metzger and NRF products to their portfolio. 27 Schaeffler reveals closer ties between REPXPERT and ‘The Garage Inspector’ 29 Technical tips from Dayco for a timing belt change on a Ford C-Max 37 Pedigree and Performance from NGK

Greer Publications © 2018. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior permission of Greer Publications.

COMMENT

Get set for Automechanika 2018…

From 5-7 June 2018, the automotive industry’s event, Automechanika Birmingham will take place at the NEC Birmingham. Housing a new layout and with over 500 exhibitors for 2018, 85% of 2017 visitors are intending to return to the exhibition, with this year’s event already shaping up to be another success. This year will feature a raft of new initiatives confirming Automechanika Birmingham 2018 as the UK’s most valuable meeting place for the automotive industry. These will include a dedicated Garage Quarter, extended opening hours, a facilitated meetings programme to allow visitors to pre-arrange meetings with exhibitors, and much, much more. Alongside the highly successful Garage of the Year award, set to make appearances again will be live technical demonstrations and training, as well as further invaluable networking opportunities between exhibitors and senior professionals from the aftermarket and vehicle production sector. - Pat Burns

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NEWS

SHELBOURNE MOTORS UNVEILS PLANS FOR NEW £5M MULTI-FRANCHISE COMPLEX IN NEWRY

of Shelbourne Motors, said; “This is a significant investment in the future growth of our business as we celebrate our 45th Anniversary.

The new state-of-the-art facility will create 60 new jobs when it officially opens in early 2019 with an additional 100 jobs during construction.

“This modern, multi-franchise complex, along with the appointment of a dynamic and experienced team of 60 new staff will further strengthen our position as one of Northern Ireland’s largest family-owned vehicle retailers.

helbourne Motors recently announced plans for a new £5m multi-franchise complex in Newry as the family-owned vehicle retailer celebrates its 45th Anniversary.

The purpose built 50,000 sq ft development, designed by Clarman Architects, includes four new car showrooms, new car handover bays, a lounge-style waiting area with cafe, used vehicle spaces and customer car parking spaces. It will also have Northern Ireland’s first drive-thru service centre with a 28-bay service workshop that will provide customers with a fast and convenient servicing experience with an emphasis on quality and efficiency. Speaking about the major expansion into Newry, Paul Ward, Director

“We already offer customers an excellent franchise network and a quality customer experience and look forward to launching our new custom-built facility with its host of technologically-advanced features that will further impress our customers – old and new – in 2019.” Shelbourne Motors was founded by the Ward Family in 1973 and currently employs over 130 staff at its 9-acre Portadown headquarters. It operates Toyota, Renault, Nissan and Dacia franchises, as well as a Used Car Supermarket, Accident Repair Centre, Vehicle Hire Division and Valet Centre. The business sells over

Pictured unveiling the new plans is (L-R): Richard Ward, Sales Director; Caroline Willis, Finance Director (centre) and Paul Ward, Sales Director.

4,000 new and used cars each year. Paul Ward continues: “Over the past 45 years we have prided ourselves on being a family run business that has continually strived for expansion, built upon an ethos of delivering exceptional choice and excellent customer service to our strong and loyal customer base. “We have come a long way since we launched our first car dealership in January 1973, which today, is the longest established official Toyota franchise in Northern Ireland. “Since then we have gone from

strength to strength, adding Nissan, Renault and Dacia to our franchise network. We have also invested heavily in recent years in state-ofthe-art showrooms for each franchise at our Portadown site, as well as a large-scale used car supermarket and an award-winning Accident Repair and Valet Centre. “We are always looking to the future and our investment in this new stateof-the-art complex in Newry, with its significant focus on maximising the customer experience, is the next step to ensuring we grow our position within the local automotive retail and aftersales sector.”

NGK NORTHERN IRELAND CUSTOMERS WITNESS RUGBY’S GRAND SLAM

our lucky NGK customers from Northern Ireland have enjoyed a memorable weekend in London that they will never forget. The customers on the trip, hosted by Stewart Neill, NGK Spark Plugs (UK) Ltd – Area Manager for Ireland, were guests of the ignition specialist on St Patrick’s Day at the England v Ireland Six Nations Rugby International at Twickenham. They earned their place by being the top performers in NGK’s Autumn 2017 promotion that was run across all the company’s products. Stewart said: “Unknown to the customers they stayed in the same hotel as the Ireland rugby team and were able to rub shoulders with the Irish officials and players before and after the game. “Treated to hospitality in

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Twickenham before and after the game, the guests had top seats to witness what turned out to be a historic day for Irish rugby with Ireland defeating England 24-15 to carry out a Six Nations clean-sweep of wins and win the Grand Slam for a third time.”

Enjoying the occasion were: Colin Adams, of Colin Adams Motor Parts in Newtownards; Niall Patrick, of R T Autoparts Cookstown; Alan Jardine, of Partsdoc in Coleraine; and Sean Slane, of Mac Autoparts, Belfast. Speaking on behalf of the

customers, Niall Patrick said: “We all had a fabulous weekend and I would like to thank Stewart and NGK for the way we were looked after. NGK always do things right.” He added: “The party after the game in the team hotel was not bad either!”

(L-R): Colin Adams, of Colin Adams Motor Parts in Newtownards, Alan Jardine, of Partsdoc in Coleraine, Stewart Neill, NGK Spark Plugs (UK) Ltd, Sean Slane, of Mac Autoparts in Belfast, and Niall Patrick of R T Autoparts in Cookstown

CHECK OUT THE WEBSITE: www.garagetrader.co.uk

NEWS GT BELFAST AND PORTADOWN AUDI RECEIVE AUDI UK AWARDS

elfast and Portadown Audi operated by the Agnew Group, is celebrating after winning three top accolades in an Audi UK-wide contest which recognises excellence among Audi centres. This is the fifth year in a row that the Audi UK national awards have recognised the work of the highly qualified teams in Northern Ireland. Northern Ireland Audi won the overall number 1 market area in the UK taking into consideration all the

major key business measurements. Portadown Audi won the top award for the best centre in their region, beating competition from Scotland and North East England. Meanwhile, Belfast Audi was rewarded the number one position nationally for their high levels of customer service and loyalty being delivered to their clients. This is a remarkable achievement for a local company to come out on top in such a competitive environment. The awards were presented to the winning teams by Stuart Clarkson &

Eddie Cassidy of Audi UK. Stuart Clarkson paid tribute to the work being done by The Agnew Group and in particular Audi Northern Ireland: “The consistency of The Agnew Group over the years is a testament to the professionalism of the Management Team and the businesses as a whole. These awards take into consideration key performance measurements across new and used car sales, service and parts performance, customer satisfaction measurements, staff training and retention. It

Garage Trader was saddened by the passing of Alan Baillie of motor insurance services company, MIS Claims, who recently helped raise £115,000 for Hope House, a charity which provides respite care for those suffering from cancer, and their families Alan brought the Northern Ireland motor trade and insurance industry together back in February to help raise support and awareness for Hope House which is located in Whitehead, Co. Antrim, overlooking the sea, and offers free self-catering accommodation in a peaceful setting. It is available to patients and their carers at any time during or on completion of their treatment for a short time of quiet rest and recuperation.

is a competitive process and the Portadown and Belfast teams have demonstrated their commitment and dedication to excellence which is driven by the ethos that the customer is at the centre of service delivery.”

Celebrating success (L-R) Stewart Beattie, Head of Business; Richard Eakin, Managing Director and Richard Armstrong, Customer Services Manager.

TERRY KNOX APPOINTED NEW VICE PRESIDENT OF IAAF T he Independent Automotive Aftermarket Federation (IAAF) has appointed Terry Knox as its new Vice President, further adding to its wealth of industry expertise. Knox has been a Member of the IAAF Council since 2016, and is Managing Director of CD Group, a third-generation family business with previous Managing Directors, grandfather Stuart Knox and father Ken Knox. The company was established in 1963, with Knox joining in 1999 to help establish the company’s operations in Republic of Ireland. CD Group’s largest trading name, Component Distributors, is a warehouse distributor, supplying Motor Factors throughout Ireland.

Headquartered in Mallusk, the company employs close to 200 people. Knox said: “I had no concept of the depth of work undertaken by the IAAF until I joined the council. The work that Wendy, her team and the council do is to be championed. They work tirelessly on topics that are purely focused on the automotive aftermarket. Wendy’s involvement on a European level, with FIGIEFA, best serves all our interests in a constantly changing industry. “I look forward to working with Wendy and the council to ensure we are best placed to continue to flourish in a world where

check out the website: www.garagetrader.co.uk

Terry Knox - CD Group

autonomous and electric vehicles will continue to have a growing influence. Targets set by government may seem on the horizon, but it is the hard work done now that will allow us to have a strong future in the aftermarket. Connected car data transfer is a real threat to our industry and the IAAF will continue to press for a fair and open future for the automotive aftermarket.” Wendy Williamson, IAAF chief executive, said: “With such strong credentials and his ambitions clearly in line with the IAAF’s, Terry seemed the natural choice to

become Vice President. We will relish working closely with him and seeing what a positive influence he will make.”

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DS STORE OPENS

DS STORE OPENS IN NORTHERN IRELAND

orthern Ireland’s only DS Store was officially opened on the 19th April by Alain Descat, Managing Director DS Automobiles UK. The purposebuilt showroom extends the Gallic connection for the Halliday family who have taken parent brand Citroen through three generations. The 3,300 sq.ft. showroom with supporting service facilities is located alongside the family’s Citroen dealership near Eglinton on the outskirts of Londonderry, and introduces Parisian chic to an informed generation of prestige car buyers. Speaking at the event, Alain Descat highlighted the design, quality and performance of the new premium brand, confident that DS can challenge the current dominant Germans who, he said, had become victims of their own success. The

evening also saw the launch of the DS7 Crossback, the first of the all-new generation of models independently conceived and free of any Citroen input.

Much was made in his presentation of the Parisian connection and the extended shopping provision in the boutique area of the showroom which offers a range of exclusive accessories. Joining Alain in the opening ceremony was Dealer Principal Andrew Miller who paid tribute to John Halliday and his vision of expansion within the Citroen empire. He also felt it appropriate to acknowledge the expertise of the construction and technical companies in the new building under the architectural guidance of Eddie Mitchell.

L/R Martin Swift Regional Development Manager, Kevin Jones Head Communications , Alain Descat M.D. D S Automobilies.Jamie Lee O Donnell Derry Actress, John Halliday Managing Director,Andrew Miller Dealer Prinicpal and Mark Blundell UK Marketing Director DS . pic Donal Dunn

Director John Halliday with ‘Derry Girl’ Jamie-Lee O’Donnell, Dealer Principal Andrew Miller.

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Concluding the evening, Andrew said, “ DS Store Eglinton, the only DS outlet in Northern Ireland, permits customers to be on a progressive and immersing journey that makes specifying a new car to be a wholly delightful experience. This can start with a high definition, life-sized three dimensional DS

virtual reality experience through to the arrival of their bespoke-specified new car. This environment raises the bar of customer experience to a new level. We welcome everyone to come and see it for themselves, and to enjoy refreshments and oneto-one service from our DS Expert Advisers.”

Two of the welcoming entertainers with Dealer Principal Andrew Miller, ‘Derry Girl’ Jamie-Lee O’Donnell who plays Michelle Mallon in the hit series and Roisin Clifford DS Store Marketing Manager.

Left to right Alain Descat UK Managing Director DS Automobiles, Kevin Jones Head of Communication DS.

UK Marketing Director for DS Automobiles Mark Blundell, Dealer Principal Andrew Miller, Managing Director DS Automobiles UK Alain Descat. CHECK OUT THE WEBSITE: www.garagetrader.co.uk

DS STORE OPENS GT DS 7 CROSSBACK Audacity drives to excellence

DS AC TIVE LED VISION LED 3D RE AR LIGHTS T WO 12 INCH SCREENS AND AN INNOVATIVE INTERFACE FRENCH LUXURY CR AF TSMANSHIP WITH C AREFULLY CHOSEN MATERIAL S DS NIGHT VISION

www.DSstoreNI.com Official Government fuel consumption figures (Range): Urban cycle, Extra urban, Combined (litres per 100km/mpg) & CO2 emissions (g/km); Highest: DS 7 Crossback PureTech 225 Automatic Urban mpg (l/100km) is 38.2 (7.4) Extra Urban mpg (l/100km) 57.6 (4.9) Combined mpg (l/100km) 48.7 (5.8) CO2 Emissions (g/km) 135. Lowest: DS 7 Crossback BlueHDi 180 Automatic Urban mpg (l/100km) 50.4 (5.6) Extra Urban mpg (l/100 km) 64.2 (4.4) Combined mpg (l/100km) 57.6 (4.9) CO2 Emissions (g/km) 128. MPG figure achieved under official EU test conditions. Intended as a guide for comparative purposes only. Figure may not be reflected in actual on-the-road driving conditions.

(028) 7116 0746

FERRARI CLASSIC C

harles Hurst, the official Ferrari dealership in Belfast, has been nominated as a Ferrari Classiche “Officina” dealership for Northern Ireland. 49 official Ferrari Dealers in 20 markets worldwide have been nominated as “Ferrari Classiche Authorised Workshops” –

individually known as “Officina” (Italian for workshop) - which authorises the dealer to implement the Ferrari Classiche certification process and ensure the correct maintenance and/or repair of Ferrari cars over 20 years old. Each Ferrari Classiche Officina will have the direct support of the Ferrari

Classiche department at the factory in Maranello, and in return must commit to maintaining a dedicated workshop ramp and a suitably-qualified and trained Ferrari Classiche Service Technician exclusively for Ferrari Classiche maintenance, repair and certification applications. A Ferrari Classiche Officina offers

a highly qualified service to the customer, ensuring the maintenance of the vehicle’s value through the start of the Ferrari Classiche Certification process, safeguarding furthermore the technical heritage of the Ferrari brand and, therefore, the client’s investment in their Ferrari Classiche car and certification. Naturally any work on cars that requires the reconstruction of major parts or components - which may be necessary for the purposes of possible issue of the Ferrari Classiche Certification - will be carried out at the Ferrari factory. The programme will continue to develop in the future with the nomination of more dealers as recognised Ferrari Classiche Authorised Workshops in other markets.

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TEST DRIVE OUR EXCITING NEW SPACE

CHARLES HURST JAGUAR LAND ROVER, BELFAST - OPENING MAY 2018 It’s time to give it a spin. Our new Jaguar Land Rover showroom is due to arrive at 62 Boucher Road, Belfast and will bring you a retail experience like no other. This bright new space will be open. Very open in fact. You’ll have more room than ever to properly explore each and every vehicle in the Jaguar Land Rover range – both New and Approved models. Furthermore, an innovative new drive-in service lane will offer you a seamless aftersales experience.

Modern, light and spacious interior Sumptuous lounge areas designed using hand crafted materials throughout, with daily newspapers and magazines hand selected for you Bespoke designed lighting and ambient music to create a perfect environment for you to experience our cars Fully staffed barista bar serving refreshing drinks and delicious cakes

And, just as importantly, you’ll have freedom to think without interruption in the comfort of one of our customer lounges. We look forward to seeing you – and for you to see the Jaguar Land Rover range in a completely new light. Charles Hurst Jaguar Land Rover 62 Boucher Road, Belfast, BT12 6LR T. 02891 344 636 8- GARAGETRADER

CHECK OUT THE WEBSITE: www.garagetrader.co.uk

CHARLES HURST GT CHARLES HURST LAND ROVER AWARDED ‘LAND ROVER AFTERSALES RETAILER OF THE YEAR 2017’

(L-R: Andrew West, Jaguar Land Rover Customer Service Director; Andrew Gilmore, Charles Hurst Group Aftersales Director; Glenn McCartney, Charles Hurst Jaguar Land Rover Aftersales Manager)

of the build of its brand new £8m Jaguar Land Rover showroom, which is expected to open in a matter of weeks.

The award comes at a key time in Charles Hurst Land Rover’s history as it approaches the final phase

Its design is in keeping with Jaguar Land Rover’s dual brand ‘Arch’ concept that is currently being rolled out globally.The retail unit will be split into two main areas; a luxurious showroom for both brands and an aftersales area that will feature an innovative new high-tech drive-in service centre. This will be the first Jaguar Land Rover dual brand retail unit in Northern Ireland and will

harles Hurst Land Rover Belfast has been awarded the coveted title of Land Rover Aftersales Retailer of the Year 2017 after consistently exceeding customer expectations. The Charles Hurst Boucher Road dealership was singled out by Jaguar Land Rover UK for its skilled expertise and commitment to providing an exceptional customer experience.

sit alongside Charles Hurst’s main motor trade retail site on the Boucher Road, which hosts more than a dozen franchises. Maintaining strong customer relationships through its aftersales expertise has been a focus for Charles Hurst Land Rover Belfast as it looks to make a seamless move to its new home. Andrew Gilmore, Charles Hurst Group Aftersales Director, said: “We are immensely proud of the entire aftersales team at Charles Hurst Land Rover. It was a great team effort and we couldn’t have done it without everyone involved, that includes our customer focused service advisors, manufacturer trained technicians,

service support advisors, parts advisors, valet parkers and drivers. “A special mention also goes to our Aftersales Manager Glenn McCartney and Parts Manager David Cockfield, who have supported their team effectively to lead them to this fantastic achievement” Charles Hurst Group Operations Director, Colin McNab, said: “The new showroom at Boucher Road, Belfast, will provide our customers with a first-rate premium sales and aftercare experience, which not only fully reflects the groundbreaking design, passion and inspiration of Jaguar Land Rover, but which will also push boundaries and challenge perceptions.”

(L-R: David Cockfield, Charles Hurst Jaguar Land Rover Parts Manager; Glenn McCartney, Charles Hurst Jaguar Land Rover Aftersales Manager; Ken Surgenor, Chairman of Charles Hurst Group; Andrew West, Jaguar Land Rover Customer Service Director; Colin McNab, Charles Hurst Operations Director; Andrew Gilmore, Charles Hurst Group Aftersales Director; Jeff McCartney, Charles Hurst Group Sales Director; Paul Herriot, Charles Hurst Land Rover Used Car Sales Manager; Stephen Surgenor, Charles Hurst Land Rover General Sales Manager ) check out the website: www.garagetrader.co.uk

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Northern Ireland's largest stockist of PEMCO and SCT ®

Charles Hurst Parts Centre is proud to stock PEMCO and SCT Products which are manufactured to the highest quality standards. We supply PEMCO and SCT products to the Trade or Public. Buy with confidence with our Charles Hurst Price Promise. If you find the same product for cheaper elsewhere, we'll refund the difference. T&Cs apply.

We have an extensive range of PEMCO Oils and Lubricants. Visit our Boucher Road warehouse or contact us for pricing information. ®

The high quality of PEMCO lubricants is capable of satisfying even the most demanding requirements of our clients. Every product is subject to thorough quality checks at each stage of production. At the first stage of production we use only high-quality and proven base oils. Immediately after mixing the oils with the additives the sample of the products is carefully studied in the laboratory. What follows is a check on the quality of the goods and their packaging during the last packing stage. In addition, we closely monitor counterfeit products and take all possible measures to avoid fake and defective products. The high quality of PEMCO lubricants and fluids and their compliance with all requirements are confirmed by a number of specifications and quality certificates from leading organizations. In addition to high quality, the PEMCO brand is proud of its traditionally low prices for products. 10- GARAGETRADER

CHECK OUT THE WEBSITE: www.garagetrader.co.uk

Call our Charles Hurst Parts Centre Hotline on 028 9517 0609

Visit our Charles Hurst Parts Centre on Boucher Road or Contact us on 028 9517 0609 Pemco iMATIC 430 is an oil manufactured with highly refined base oils and performance additives to satisfy automotive manufacturer‘s ATF specifications where Dexron III G fluids are recommended. It can be used in automatic transmissions, torque converters, power steering and hydraulic circuits. Available in the following volumes 1L (PM0430-1) 10L (PM0430-10) 20L (PM0430-20) 60L (PM0430-60) 208L (PM0430-DR) 1000L (PM0430-IBC)

Pemco iMATIC 450 is a special blend of high quality base stocks with newest advanced additives for automatic transmissions. Carefully balanced friction modifiers allow friction retention for long life performance. Enhanced oxidation, thermal stability and corrosion resistance helps maintain year-round protection of the transmission components. Available in the following volumes 1L (PM0450-1) 20L (PM0450-20) 60L (PM0450-60) 208L (PM0450-DR) 1000L (PM0450-IBC)

Visit our Charles Hurst Parts Centre on Boucher Road or Contact us on 028 9517 0609 MANNOL and SCT-Germany trademarks have been the symbol of high quality for a long time. SCT Germany independently designs products required from details of our customers' needs and wishes. Any product is fully reviewed and goes through numerous tests at our special test facilities. SCT ensures quality through the use of various function and endurance tests at every phase of development to ensure that the product conforms to standards. All SCTGermany and MANNOL production centres are certified to ISO / TS 16949. SCT continuously monitors compliance of products to safety requirements. High quality is the key to our success! Brake Pads

Wiper Blades

Maintenance Sprays

SCT Brake Pads are manufactured with stability, efficiency and brake capacity in mind. Our Brake Pads have an excellent price-quality ratio.

SCT Wiper Blades are innovatively designed for the best safety and visibility no matter what the weather is while driving.

SCT Maintenance Sprays are manufactured to the highest quality standards and have excellent cleaning properties and are designed to protect against moisture and dust.

Charles Hurst Parts Centre stock SCT Brake Pads for all makes and models

Charles Hurst Parts Centre stock SCT Wiper Blades for all makes and models

Charles Hurst Parts Centre stock a wide range of SCT Maintenance Sprays for a wide range of uses

FILTRATION Air Filter

Oil Filter

Fuel Filter

SCT Air filters guarantee protection of the engine against abrasion from dust. SCT Air Filters consist of high grade cellulose fibres and polyurethane. This collects the dust and micro particles and prevents them from affecting the combustion of the engine.

SCT Oil Filters collect the dirt particles and combustion residue to prevent Engine Oil from being contaminated. Contaminated Oil is more viscous and can affect the oil supply, making the engine vulnerable to corrosion and inadequate performance.

SCT Fuel Filters help maintain the flow of clean fuel. Our filters allow the safe filtration of fuel from the injection system and Carburettor. Our SCT quality keeps the fuel clean to maximise engine performance and reduce environmental damage. Charles Hurst Parts Centre has an extensive range of SCT Products in stock for all your vehicle needs.

Charles Hurst Parts Centre is proud to be the largest stockist of PEMCO and SCT Products in Northern Ireland. Ask us about our Charles Hurst Price Promise. We won’t be beaten on price. If you find a cheaper quote within five days of your purchase, we’ll refund the difference. Confirmation of price must be visible on website and must be a like for like match. check out the website: www.garagetrader.co.uk

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We’re located at 62 Boucher Road, Balmoral, Belfast, BT12 6LR

GT GT

CHARLES HURST

CARSMETIC WRAP FROM CHARLES HURST I ntroducing Carsmetic Wrap, a new business driven by Charles Hurst Group, a name synonymous within Northern Ireland motoring. The new venture is located within the Accident Repair Centre in Derriaghy Industrial Estate at The Cutts, Dunmurry. The business started with just two people in November, and since then has gone from strength to strength, and now the business has a team of five people. Ricki Simpson manages the Carsmetic Wrap team. He brings his wealth of knowledge to the team and boasts 18 years of experience within the Charles Hurst Group. Ricki is also Manager of the Accident Repair Centre in Dunmurry, and is excited about the new challenges and opportunities which lie ahead for Carsmetic Wrap. As General Manager of Carsmetic

Wrap, Ricki is excited to lead the team alongside Assistant Manager Chris Baxter who supports the team by handling pricing queries, the daily running of the business and ensuring customer satisfaction. Chris Brown who looks after Wrap and Tint, has amassed some 20 years’ experience as a Paint Specialist, and is excited at the prospect of using his knowledge for vehicle wrapping. Jonny Wilkinson is no stranger to the Industry, having worked for 25 years in graphic design and wrapping, previously owning Autosign Graphics. One of the new team members, Alan Steele again has a plethora of industry experience, with an impressive 30 years’ experience and 18 years specialising in vehicle wrapping. Craig Leitch and Dylan Baxter are relatively new to the Industry, but are adapting fast to the challenges of a new business. Craig will look after the printing and

administration of the business and Dylan will be responsible for Graphic Design and Print and customer experience. He has an appetite for learning, and is developing his skills and proficiency in graphic design software. The Carsmetic Wrap Team has a dedicated Design Studio which allows their customer to see what their vehicle may look like before committing to the design. The new Facility will allow customers to experiment with changing how their vehicle looks. Ricki and his team are establishing a great reputation by delivering high quality print and vehicle wrapping services at a reasonable cost. Carsmetic Wrap has an impressive range of services available such as: • Full Colour Change, Digital and Partial Wraps,

• Vehicle Graphics, Number Plate Stickers and Window Sashes • 3M Stone Protection Film • Window Tinting • Banners, Pull Up Stands and Signage Display • Business Cards, Flyers, Branded Envelopes and Leaflets • Custom Wallpaper, Floor Graphics, Door Wrap and much more! From colour changes to partial wraps, tinting to stone foil protection, detail cleaning to graphics, Carsmetic Wrap cover it all! Don’t change your car, change your car! To make an enquiry, visit the Carsmetic Wrap website at www. charleshurstgroup.co.uk/carsmeticni/services/carsmetic-wrap/ Contact the Team on 028 9517 6193 or send a Facebook message or email to carsmeticwrap@charleshurstgroup. co.uk

Printing, Vehicle Graphics, Wrapping & Window Tinting

OUR SERVICES • • • • •

Wrapping Tinting Vehicle Graphics Protection Detailing

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Charles Hurst

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788 Upper Newtowna rds Rd, Quarry Dundonald, Co corner Down, BT16 1UD T:

02890 482 892 E: gavinwhit e@charle shurstgro

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Banners Pull-up Stands Business Cards Signage And more...

Derriaghy Industrial Estate, The Cutts, Dunmurry, Belfast, BT17 9HN

T: 028 9517 6193 FOR YOUR FREE QUOTATION

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Carsmetic.Wrap @CarsmeticWrap Carsmetic Wrap

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The first choice of professional repairers Crosland filters are manufactured in some of the best factories in the world, meeting tough quality standards. Each facility needs to be ranked top three in their country of origin and have its own Research & Development Laboratory that constantly refines and develops the materials and process used in manufacturing. They must also have approved quality testing processes and hold appropriate ISO or TS Certification. This focus on quality makes Crosland a great alternative to Original Equipment (OE) brands.

OIL FILTERS 5 AIR FILTERS 5 FUEL FILTERS 5 POLLEN FILTERS Any Part For Any Car check out the website: www.garagetrader.co.uk

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AGNEW VW AGNEW GROUP INVEST £2.25M TO CREATE STATE OF THE ART VOLKSWAGEN HUB IN MALLUSK

he Agnew Group has invested £2.25m to develop a state of the art Volkswagen Hub at their Mallusk location. The Hub incorporates a Volkswagen Van Centre and a Passenger Car Showroom. The significant investment has included a head to toe refurbishment of the former passenger car showroom at Mallusk Road, Newtownabbey. Brian Robinson, Franchise Director, explains the reasoning behind this latest development for the Agnew Group: “The refurbishment has created a

spacious Volkswagen car showroom that displays ten current models comfortably on the inside, with an additional twelve displayed on the

“THIS NEW FACILITY WILL STRENGTHEN OUR PRESENCE TO MEET THE 20% GROWTH IN THE NI COMMERCIAL VEHICLES MARKET OVER THE PAST TWO YEARS.” extended area at the front. “Technology is at the fore in the showroom with consultation areas available that offer the facility to search for stock or view technology videos on a large screen. Essentially, your new car

Brian Robinson, Franchise Director

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can be configured from scratch at the click of a button, or to be more accurate, the touch of your finger on an iPad!

“The latest Volkswagen Retail Concept showroom is bright, spacious and welcoming. It’s a great environment to be in. Round tables with comfortable chairs promote conversation and there’s even a

coffee bar area with proper bean to cup coffee. Espressos, Lattes and Cappuccinos are all available, made with care by one of our barista trained Reception hosts. In particular, we have upgraded our customer waiting area, so you can relax in comfort whilst we take care of your car’s servicing and maintenance requirements.” Brian adds: “We aim to keep close to eighty used cars on display, both Volkswagens and other quality marques, and we have access to approximately two hundred used cars at any time with the facility to source just what you are looking for. Choose from either our Volkswagen Approved DasWelt Auto cars or our Agnew Select range, all expertly checked and serviced as necessary with the peace of mind that comes with the Approved warranty that is provided.” As an FCA authorised and regulated Retailer there is a professional and friendly finance team who can assist with finance and insurance requirements. For anyone looking for a commercial vehicle there is a new standalone facility for Volkswagen Commercial Vehicles. Brian comments: “Situated adjacent to Volkswagen Passenger Cars

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AGNEW VW GT Introducing the brand new Agnew Van Centre showroom.

Our new showroom is the same location as our old showroom. But while the address is the same, much has changed. The new showroom is purpose-built with a bigger display of the latest Volkswagen vans including up to 25 Approved Used Vans. Our workshop has more technicians, all of them Volkswagen-trained. And weâ&#x20AC;&#x2122;ve also created a spacious customer lounge to welcome you. Our commitment to our Motabiliity customer remains and we are proud partners of the Motability Scheme. Why not drop by or call us for more details about our new facilities.

Agnew Van Centre Mallusk 2a Mallusk Way, Newtownabbey, Co Antrim. Telephone: 028 9508 4002. Find us on your sat-nav using BT36 4AA. www.agnewcars.com/volkswagen-commercials

AUTOMOTIVE, INDUSTRIAL & WOOD REFINISH SYSTEMS

Proud to supply the Agnew Group with our range of automotive refinish and detailing systems.

Automotive

Commercial

Protective

Wood

Marine

Congratulations from all of us at Coachfinish. Good luck with your new facility.

T: +44(0)2890 320541 F: +44(0)2890 245750 Email: sales@coachfinish.com Web: www.coachfinish.com

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FIFTY YEARS

Coachfinish NI Ltd: 180-190 Donegall Avenue, Belfast, Co.Antrim, Northern Ireland, BT12 6LY

COACHFINISH N.I LTD

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GT GT

AGNEW VW

SWORD SECURITY ARE PLEASED TO BE ASSOCIATED WITH THE AGNEW GROUP STATIC GUARDING : RETAIL SECURITY : MOBILE PATROLS : KEY HOLDING AND ALARM RESPONSE : VEHICLE TRACKING / IMMOBILISATIONS : RECEPTION / CONCEIRGE : FIRE / INTRUDER / PANIC ALARMS : CCTV/ REMOTE MONITORING: CUSTOMER SERVICE : CLEANING FACILITIES TRAINING SECURITY GUARDS : CCTV: DOOR SUPERVISION: FIRE TRAINING : FIRST AID TRAINING:

Sword Security (NI) Ltd. 68 Donegall Pass, Belfast, BT7 1BU. Tel 028 9050 3040 Fax 028 9050 3041 Email: info@sword-security.co.uk www.sword-security.co.uk

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AGNEW VW GT there is a new 8,000 square foot facility to display a full range of New and Approved Used Commercial Vehicles. “There is also a standalone Parts and Service department and a fully equipped Workshop housing highly skilled Volkswagen Commercial Vehicle Accredited Technicians using the latest technology, equipment and Volkswagen Genuine Parts. “This new facility will strengthen our presence to meet the 20% growth that has been experienced in the NI Commercial Vehicles market over the past two years. The Volkswagen Van Centre is a natural progression for us, as we develop our business to continue to meet the changing needs of the customer.”

Ken Fleming

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PORSCHE CENTRE

NEW PORSCHE CENTRE BELFAST OPENS FOR BUSINESS IN TITANIC QUARTER

orsche Centre Belfast recently celebrated its move to a new state of the art showroom in the Titanic Quarter of the city. At 2,600 square metres, the new showroom is more than double the size of the previous location, and features space to display sixteen cars and house two dedicated vehicle hand-over bays. Customers can enjoy a variety of new facilities and improved services, including a Specification Lounge designed to support detailed consideration of features and benefits of individual cars, and a hospitality area serving fresh coffee and refreshments. Considering its new location in the historic Titanic Quarter, the Porsche Centre is more than a point of sale – its prime position means it is effectively a window into the world of the Stuttgart sports car manufacturer, a marque that has fascinated car enthusiasts for 70 years since 1948. And just as Porsche cars embody long-held principles of intelligent performance, so too the new building incorporates cutting edge architectural design and energy efficiency measures. “We consistently strive to deliver excellent customer service that reflects the exceptional standard of quality that is associated with Porsche,” explained Carl Russell, Centre Principal. “Externally, the showroom has significant customer parking and used car display facilities for forty Porsche Approved pre-owned models, and seven E-Hybrid charging points.

The servicing facilities include a seven bay workshop staffed by seven technicians, two of whom have Gold Standard accreditation. The twentyfive strong team is fully Porschetrained and focussed on delivering the full Porsche experience.” Yuile Magee, Group Managing Director, The Agnew Group commented; “The opening of the new Porsche Centre is a reflection not only of the success of the Porsche brand, but also of our strength and presence in the local car market. The Agnew Group is synonymous with premium brands and excellent customer service, and this new showroom is a natural progression for us, as we develop our business going forward.” “Just a glance at our current model range clearly shows this is a very exciting time for everyone associated with Porsche,” he added. “With further innovative sports cars in the pipeline, along with growing interest in Classic Porsche cars, we are confident that this new Centre will help grow our customer experience as well as continue the business growth of Porsche Centre Belfast and ourselves.”

Porsche Centre Belfast for such a seamless Yulie Magee, (M.D. Agnew Group), Alexander Pollich, transition (M.D. Porsche GB) and Carl Russell (Centre Principal) to its new Centre,” previous one. Internally, it holds commented Mr Pollich. “This sixteen display cars and houses two development is a great example of dedicated vehicle hand-over bays. the investment by our partners in the There is also a Porsche Specification Porsche network. And the location Lounge and comprehensive customer in the Titanic Quarter is simply waiting and hospitality facilities. stunning, and a great backdrop to the Externally, the showroom has first UK and Ireland preview of our significant customer parking and new Cayenne.” used car display facilities for forty The Agnew Group has opened a Porsche approved pre-owned models, state of the art Porsche Showroom and seven e-hybrid charging points. in Titanic Quarter, Belfast and in The servicing facilities include a the process they have brought the seven bay workshop staffed by seven sleek New Cayenne to Northern technicians, two of whom have Gold Ireland car enthusiasts. The 28,000 Standard accreditation. The twentysquare foot showroom hosted the five strong team is fully Porschefirst UK and Ireland preview of the trained and experienced in delivering New Cayenne, when it officially the full Porsche experience. The opened its doors on Friday 9th Agnew Group is synonymous with March 2018. The new showroom premium brands and excellent is more than double the size of the customer service.

The official Centre opening on 9 March was heralded by the unveiling of the new Porsche Cayenne, and Alexander Pollich, Managing Director, Porsche Cars GB, was on hand to speak to an audience of approximately 500 guests. “I must compliment the team at

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MEYLE STOCK AT ALL FG7 LOCATIONS

Contact your local FG7 member for details of the Meyle beer keg promotion 20- GARAGETRADER

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MEYLE GT MEYLE-ORIGINAL DIFFERENTIAL PRESSURE SENSORS ENSURE EFFICIENT REGENERATION OF THE DIESEL PARTICLE FILTER

failure of the differential pressure sensor (DP sensor) can cause irreparable damage to the diesel particle filter (DPF) and involve significant consequential costs in the case of a turbocharger and engine breakdown. The MeyleOriginal DP sensor allows for just the defective sensor to be replaced to help prevent costly damage in the long run. Engineered to OE specifications, the mapping of the DP sensor is fully compatible with the vehicle’s control unit thereby minimising the risk of subsequent damage and false damage diagnosis. Meyle-Original DP sensors are manufactured under ambient air conditions in order to ensure that these highly sensitive electronic components meet the most stringent quality standards. Integrated into the exhaust branch, the sensor measures pressure levels before and after the diesel particle filter. Based on the difference in pressure,

the system determines the level of filter contamination and initiates the filter regeneration process when necessary. If the sensor fails to function correctly, the filter runs the risk of not being regenerated when it is required, which may lead to irreversible filter clogging. This in turn can seriously damage the turbocharger. This is why a defective differential pressure sensor needs to be replaced immediately. Sensor damage is signalised to the driver by means of a control lamp flashing on the dashboard. Changing the diesel particle filter also requires the differential pressure sensor to be replaced. “In recent months, we have seen an increase in the need to replace and repair exhaust sensors used on dieselpowered vehicles”, says Dominik Overman, Head of Electronics & Sensors at MEYLE. He explains that it is not always necessary to replace the complete particle filter assembly

– in many cases, replacing a single sensor can save the workshop and the car owner a lot of time and money. “We have taken a strategic decision to develop our range of sensors for the exhaust branch by adding highquality components, all of which are manufactured to OE specifications. We want to continue along the successful path on which we set out when we chose to add exhaust temperature sensors to our product range, a decision which was based on our philosophy of providing our worldwide customers with products they can safely rely on.” Currently, the range of MEYLE ORIGINAL PD sensors caters for 26 million vehicles registered the world over. With more additions planned for 2018, MEYLE will strengthen its position in this growing market segment while doubling the coverage of its product range, which will

then be catering for up to 50 million vehicle applications worldwide. MEYLE workshop advice: 1. To prevent subsequent damage to the DPF, the sensor must be replaced immediately if the control lamp on the dashboard signals sensor damage. 2. The MEYLE experts recommend that the differential pressure sensor always be replaced along with the diesel particle filter. 3. MEYLE recommends that the sensor pressure hose should be replaced along with the DP sensor.

STEP-BY-STEP INSTRUCTIONS FOR VW T5 SHOCK ABSORBER REPLACEMENT WITH THE “MEYLE MECHANICS”

ow-to video on the “MEYLE TV” YouTube channel provides repair professionals with valuable and field-relevant repair advice Shock absorbers are safetycritical components which need to be replaced immediately when diagnosed to be defective. It is recommended that the shocks be checked at the workshop every 80,000 driven kilometres. In their latest video the “Meyle Mechanics” demonstrate the shock absorber replacement procedure for the VW Transporter V model using the Meyle-Original shock absorbers, which are particularly resistant to wear. Throughout their lifespan, shock absorbers are subject to continually increasing levels of wear – with exceptional sources of strain, such as potholes, bumpy roads, heavy payload or towing, or environmental factors including dirt, moisture and road salt taking an additional toll on shock absorber life. Depending on the vehicle mileage, the suspension

setup becomes “softer” as the shock absorber’s damping performance decreases. This poses serious safety hazards, ranging from increased stopping distance and loss of driver assistance systems performance including ABS and ESP, to reduced road grip and an increased aquaplaning risk. To prevent any of this from happening, Meyle offers a range of 650 high-quality MeyleOriginal shock absorbers catering for some 214 million vehicles registered across Europe.

How to perform shock absorber removal and installation to professional standards is demonstrated in the latest “MEYLE Mechanics” how-to video tutorial. Topics addressed include why shock absorbers should always be replaced in pairs and what precautions to take when performing repair work. The new shock absorber video is available here: https://youtu.be/kJLt_ER8hBY

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BGA Now available from your local FG7 stockist

ERFECT PARTNERS

WHY CHOOSE BGA?

MANUFACTURE Manufactured to the highest standards under stringent quality control processes.

TESTING Tested to surpass the OE standards under real world driving conditions. Bespoke in house surface roughness, hardness, acoustic and life span testing.

SUPPORT Front-line support team of dedicated technical engineers. Technical bulletins and fault diagnostic manuals online. Market leading catalogue.

RANGE • Expanding market leading range of engine products • Over 18,000 references • 95% Car Parc coverage • Continued range extension • European and Asian applications • Passenger Car and LCV

BG Automotive

PERFECT PARTNERS.

FG7 TEAM UP WITH BGA TO BRING YOU A ONE STOP SOLUTION IN THE AUTOMOTIVE AFTERMARKET. . BG Group are an OE supplier to some of the worlds best known brands which include BMW, HONDA, JAGUAR, MINI, NISSAN, LAND-ROVER, RENAULT,LOTUS to name a few. As a business, we pride ourselves on providing superior products combined with a quality service both in the UK and abroad.

The Future & New to ranges After extensive market research and working with our customers a need was identiﬁed for several new product sectors. These Include Transmission and CV joints, as well as Power Steering Pumps, covering more than 1,200 references and more than 20,000 applications. All BGAs products are 100% brand new and not re-manufactured. Another exciting addition to our extensive product offering are Oil Control Valves. OCVs had always been main dealer only products, having identiﬁed a opportunity in the aftermarket, BGA launched a complete range of Oil Control Valves.

WWW.BGAUTOMOTIVE.CO.UK

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www.fg7.co.uk

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hardness, acoustic and life span testing.

SUPPORT Front-line support team of dedicated technical engineers. Technical bulletins and fault diagnostic manuals online. Market leading catalogue.

identiﬁed for several new product sectors. These Include Transmission and CV joints, as well as Power Steering Pumps, covering more than 1,200 references and more than 20,000 GT applications. All BGAs products are 100% brand new and not re-manufactured. Another exciting addition to our extensive product offering are Oil Control Valves. OCVs had always been main dealer only products, having identiﬁed a opportunity in the aftermarket, BGA launched a complete range of Oil Control Valves.

FG7

BGA NOW AVAILABLE FROM FG7 RANGE

• Expanding market leading range of Members of buying group FG7 are Their approach is highly focused on engine products now stocking BGA• products. customer satisfaction, ensuring our Over 18,000 references BGA is a leading supplier of OE relationships continue to blossom • 95% Car Parc coverage quality aftermarket• automotive in the ever growing international Continued range extension parts and components. BGA is and the Asian automotive aftermarket. • European applications aftermarket division of the British • Passenger Car andThe LCVBGA range is wide and varied Gaskets Group; a leading original and includes: equipment Gasket and Engine Gaskets, Bolts and Sealing products Component manufacturer formed in Timing Chain Kits Oil Pumps tensioner and sprockets. 1929. Timing Belt Kits GASKETS | TIMING BELT KITS | TIMING CHAIN | CAMTRAIN | COOLING | BOLT New products in the range include Other KITS additions to the BGA range Crankshaft Pulley Kits | CRANKSHAFT PULLEYS | SUMP PAN KITS | OIL PUMPS | VALVE & VALVE GUIDES TC5670FK TIMING CHAIN include camshafts for Vauxhall Together, BGA and the British Water Pumps KIT TC5670FK – fits the OM651 Vivaro, Nissan X-Trail, Renault VISCOUS FANS | POWER STEERING PUMPS | DRIVESHAFTS | CV JOINTS. BG Automotive Gaskets Group consists of 10 Radiator Caps Mercedes engines. At between Laguna and Megane; crankshaft factories producingWWW.BGAUTOMOTIVE.CO.UK more than 28 Thermostats 70-90K miles, wear of the timing pulleys for the Focus 1.8 engine; million items annually for a range of Water Flanges chain and/or chain tensioner is engine valves for Mercedes A, C and industries. Meeting OE standards, Camshafts commonplace on this engine. Once E class engines, headbolts for VW their approved factories manufacture Rocker Shafts this has become apparent (a ticking Group engines and sump pans for the products to the highest quality. Lifters / Tappets noise from the engine) change the BMW models. As a business, BGA pride themselves Rocker Arms chain with a BGA Timing Chain on providing superior products Sump Pan Kits Kit that includes the chain, guides, combined with a quality service. Sump Plugs

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THE MILLERS OILS TRIDENT RANGE OF OILS COVERS OVER 94% OF THE OUT OF WARRANTY CARS YOU WILL SEE IN YOUR GARAGE WORKSHOP Trident Longlife 5w30 The competitively priced best seller in the Trident range that covers over 94% of out of warranty cars seen in today’s garages and workshops. This high performance fully synthetic engine oil is suitable for diesel and petrol vehicles. It is fully compatible with the latest diesel and gasoline particulate filters and catalytic converters. Operates to meet the latest European emissions standards and is recommended for vehicles with variable service intervals. ACEA C2, C3 API SN, CF Specification includes: VW 502.00/505.00, VW 502.00/505.01, VW 504.00/507.00; MB 229.31; BMW Longlife-04; Fiat 9.55535-S3; GM Dexos 2; Porsche C30; PSA B71 2290 and numerous other marques

Trident Longlife Fuel Economy 5w30 This high performance fully synthetic full SAPS oil is recommended for Ford and Jaguar Land Rover vehicles requiring 5w30 viscosity. This synthetic technology produces excellent low temperature flow when cold, delivering rapid protection of vital components at start-up when most engine wear occurs. This oil

not only meets the manufacturer requirements for improved fuel economy and reduced emissions, but is also backward compatible to encompass even more specifications. ACEA A5/B5 API SL, CF Specification includes: RN0700; Ford M2C912-A1, M2C913-A, M2C913-B, M2C913-C, M2C913-D, M2C929-A, M2C930-A, Jaguar land Rover STJLR 03.5003; ILSAC GF-4; Chrysler MS 6395 Trident Longlife 5w40 Suitable for petrol and diesel engines requiring an SAE 5w40 ACEA C3. Meets the below specifications and is ideally suited to PD engines. Fully synthetic, it is fully compatible with the latest diesel particulate and gasoline particulate filters, catalytic converters and is compliant with emissions standards. Provides increased cleanliness, engine/oil durability, reduced friction/wear and improved fuel economy. ACEA C3 API SN, CF Specification includes: BMW Longlife-04; MB 226.5, MB 229.31, MB 229.51; Porsche A40; RN0700, RN0710; VW 502.00/505.00, VW 502.00/505.01; GM Dexos 2; Fiat 9.55535-S2; Ford M2C917-A

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Trident 5w30 Trident 5w30 semi synthetic full SAPS engine oil is suitable for the latest engine technology. Designed to meet OEM specifications and offers increased cleanliness and engine/oil durability at both temperature ranges. Low viscosity offers improved fuel economy in comparison to thicker viscosity oils and provides high levels of engine cleanliness and sludge control that leads to improved combustion. ACEA A3/B3, A3/B4 API SL, CF Specification includes: MB 229.1, MB 229.3, MB 229.5; RN0700; Ford M2C913-A, M2C913-B; GM-LL-A-025, GM-LL-B-025; ILSAC GF-2; VW 500/501.00, VW 502.00/505.00. Suitable for engines requiring 5w30 including Ford and many Japanese models.

charged engines. Provides high levels of engine cleanliness and engine/oil durability. ACEA A3/B3, A3/B4 API SL, CF Specification includes: MB229.1, MB 229.3; Fiat 9.55535-G2; MTF94; PSA B71 2291, PSA B71 2295, PSA B71 2300; RN0700; VW 505.00/501.01, VW 502.00/505.00 To enquire about the Trident range or to place an order for your garage call our customer service team on 01484 713201 or email sales@ millersoils.co.uk.

Trident 10w40 As with all oils in the Trident range, this 10w40 high quality semi synthetic full SAPS engine oil is suitable for the latest technology. For cars and light vans and more modern petrol and diesel vehicles where advantage can be taken of lighter lower viscosity oils. Suitable for turbo GARAGETRADER - 23

NRF.EU

THE ART OF COOLING >

ENGINE COOLING R A D I AT O R S l I N T E R C O O L E R S O I L C O O L E R S l R A D I AT O R FA N S FAN CLUTCHES l EGR COOLERS AIR CONDITIONING CONDENSERS l COMPRESSORS E VA P O R AT O R S l H E AT E R S INTERIOR BLOWERS RECEIVER DRIERS E X PA N S I O N VA LV E S PRESSURE SWITCHES A / C S PA R E PA R T S

N O W AVA I L A B L E AT:

Belgard Road, Tallaght. Dublin, 24. Phone: (01) 4598700 Email: sales@serfac.ie, Website: www.serfac.ie

f.e u

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f.e u

LARGE EASY FIT RANGE ( = A S S E M B LY PA R T S I N C L U D E D )

SERFAC

Serfac Limited adds METZGER to brand range S

erfac Limited has added German automotive component brand METZGER to its extensive brand range. METZER offers a range of original brands from prestigious ISOcertified European manufacturers who supply original equipment to all well-known automotive brands. METZGER car parts can be found in a range from vehicles, from high-volume models to high-end brands such as Maybach, Porsche, Lotus, Ferrari, Lamborghini and Maserati. Serfac is stocking a wide range of METZGER applications, including Splash Panels, Sensors, Switches, Wire Harness Repair Kits, Roller Guides, Window Regulators, Blowers, Hoses and other electronics to suit all popular vehicles. Included are top-selling applications such as Splash Panels for Audi A1, A3 and A6, Splash Panels for Mercedes Sprinter, Roller Guide for VW Caddy and Window Regulators for the Skoda Superb.

profit opportunity.” Please contact your Serfac area manager for details or email sales@ serfac.ie for more information.

Serfac now stocking NRF Serfac Limited has added top global cooling and air conditioning brand NRF to its extensive product range. Since 1927, NRF has been the leading manufacturer and supplier of engine cooling and air conditioning products for the automotive aftermarket, industrial and marine sector. An established

supplier of OEM components, a significant number of vehicle manufacturers install NRF radiators, oil coolers, and other cooling solutions as OE parts. The company has an extensive R&D programme and is continuously developing and extending its product range to meet the requirements of the automotive industry. NRF’s ISO-certified R&D processes ensure superior quality and its extensive engineering and test facilities guarantee that its cooling systems comply with the most stringent OE requirements. With excellent ordering platforms, a global distribution network and 24-hour delivery, NRF is the number one partner for the aftermarket. Serfac is stocking a comprehensive range of cooling products from NRF, including radiators,

condensors and compressors for cars, trucks and buses. With a product range of over 8,000 products, NRF offers one of the most extensive cooling ranges in the aftermarket. Its unique EASY FIT system offers a complete installation kit in one package, ensuring a correct and efficient fit every time. The benefits of NRF EASY FIT include: • • • • •

Assembly parts are included Easy and quick installation Top quality Saves time and money Increases customer satisfaction

Serfac is listing a wide range of NRF applications. For more details and specific references, please contact your Serfac area manager for details or email sales@serfac.ie for more information.

“We’re delighted to be able to offer the METZGER product range to our customers”, said Liam O’Donohoe, Commercial Manager, Serfac Limited. “The brand provides the certainty of receiving an identical part which is equivalent to the OE in every respect. METZGER pricing is also very competitive which gives our motor factor customers a greater check out the website: www.garagetrader.co.uk

GARAGETRADER - 25

MEET TIM. BEARING EXPERT.

TIM ADAMS

INA / FAG Product Specialist & REPXPERT

You get more from us than just OE parts. Tim is Schaefflerâ&#x20AC;&#x2122;s INA & FAG product specialist. Basically, that means Tim knows everything there is to know about bearings. From the bearings you find in INA tensioners, idlers and water pumps - to good old fashioned (and some extremely high-tech) wheel bearings. Tim also knows the best way to fit them, helping to avoid potential premature failures and keeping you and your customers happy. He shares that know-how during regular training sessions held around the country. Of course, it helps if every single OE specification component you need to carry out a professional repair is in the box, right down to the last nut, bolt and washer. www.repxpert.co.uk

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SCHAEFFLER

Schaeffler reveals closer ties between REPXPERT and ‘The Garage Inspector’

chaeffler (UK) has described Andy Savva as the ‘perfect role model for any workshop owner’ after the original equipment manufacturer revealed that ‘The Garage Inspector’ will be working closer with its REPXPERT members. Andy supported the REPXPERT team at the recent Autoinform Live event in Glasgow by providing visitors with valuable advice on how to build their workshop brand and profile, while also offering tips and best practice techniques on how to make their business as profitable as it can be. REPXPERT users can now find free and exclusive clips on the REPXPERT portal, where The Garage Inspector can be seen sharing his ‘top tips’ on how to grow a successful workshop business.

Schaeffler Technical Services Manager, Malcolm Short, said: “Andy is a figurehead within the industry; his experience and knowhow will make a positive difference to the fortunes of our REPXPERT

Andy Savva users, who, perhaps, are in need of extra support in running a busy workshop business. “Over the coming months, REPXPERT users should check the ‘The Garage Inspector’ page for helpful insights and tips on how to improve their business.” The Garage Inspector, Andy Savva,

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added: “I am so excited to be asked by the REPXPERT team to share my business knowledge with its members. Running a successful independent garage can sometimes be a little overwhelming, as they are very demanding places. “Customers and colleagues expect so much – and help is not always there for workshops when it is

most needed – and this is where I can help with business support and advice. I am someone who has owned and managed large successful garages, so I understand more than anyone about the dayto-day challenges owners and their team are faced with. I hope to bridge the gap with my business tips and, indeed, my one-day business training days.”

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GT GT

DAYCO

FORD C-MAX 1.6-LITRE TDCi DIESEL TIMING BELT KIT INSTALLATION

he 1.6-litre TDCi diesel engine used in the Ford C-MAX, as well as several Citroën, Mini, Peugeot and Volvo models, features a timing belt driven water pump. As replacing the belt also requires the auxiliary drive system to be removed, Dayco recommend that all the systems’ components - timing drive and auxiliary drive - be replaced at the same time.

This step-by-step technical guide will help technicians through the process, to avoid complications and ensure a first-rate job. As with all primary drive system jobs, the work should be undertaken when the engine is cold, so ideally the vehicle will not have been run for at least four hours. Remove the cowling from within the front wheel arch of the driver’s side to expose the auxiliary belt system. Slacken the auxiliary belt tensioner with a spanner and hold Dayco-HalfPage Advert_1802.pdf 1 28/02/2018

FIG 1

13:07:19

A perfect movement element of the engine. C

year warranty

The original power in motion ™

CMY

There is only one

White Belt.

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QR code with assembly instructions, serial number as a guarantee of product traceability, 3 year warranty all in a single box

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DAYCO GT the tensioner in position with a 6mm pin (figure 1) in order to take off the belt, then remove the tensioner, followed by the crankshaft pulley. This will reveal the phonic sensor and the RPM sensor connector, which needs to be disconnected.

FIG 2

FIG 3

Remove the lower screws of the timing case and then move the coolant reservoir to one side to gain access to the engine mount, which once the engine has been suitably supported from below, needs to be removed, along with the engine mount flange. Then remove the upper half of the timing case, which allows the bottom half to be removed and exposes the timing drive system. Using a suitable pin, such as drill bit, hold the camshaft pulley in its timing position. The crankshaft timing must be carried out with a pin inserted in a hole in the

engine block (see picture box in figure 2) and as this is difficult to reach, it is wise to paint a mark on the crankshaft pinion and engine case. Loosen the bolt on the timing belt tensioner and remove both bolt and tensioner, followed by the timing belt. Replace the idler with the new one from the Dayco kit KTBWP4930 and tighten the nut to 35Nm. Using another suitable pin, hold the fuel injection pump pulley in the correct position and then remove the water pump. Ensuring that the cooling system has been flushed through and no debris is present, install the new Dayco water pump, complete with its seal, followed by the new tensioner, taking care to position it as shown (figure 3). While observing its direction of rotating arrows, install the new HT timing belt, with its slack section facing the tensioner. With an Allan key, rotate the tensioner anticlockwise to tension the belt correctly and tighten the bolt to 25Nm and then rotate the engine and check the timing. The correct belt tension has been achieved if the tensioner is positioned as indicated (figure 4). Naturally, repeat the process if necessary. Refit all the components in their reverse order, but check, and if necessary, replace the crankshaft pulley with Dayco DPV1068, the fastener for which should be tightened to 30Nm + 180Â°, and the auxiliary belt tensioner APV1076. However, Dayco recommend the auxiliary belt 6PK975 is always replaced.

FIG 4 check out the website: www.garagetrader.co.uk

For more information regarding the OEM quality power transmission products in the Dayco range, please email: info. uk@dayco.com or visit: www.dayco.com GARAGETRADER - 29

PRODUCT NEWS

CROMAX INTRODUCES CHROMAVISION PRO MINI C romax has introduced a brand new, small and powerful spectrophotometer to its stable of digital colour

tools: ChromaVision Pro Mini. Considerably smaller than its predecessor, ChromaVision Pro Mini is perfect for one-handed operation,

but its new technology and innovative design are where it really shines. Kevin Welling, Training Academy Manager for Axalta Coating Systems in the UK and Ireland, says, “the true innovation lies in the new measurement technology, which allows for faster and more accurate readings of both the colour and the effect. Simply put, ChromaVision Pro Mini is a better way to match colours, and that impacts positively on bodyshops’ productivity. Faster,

right-first-time colour matches mean faster throughput. Refinishers who use ChromaVision Pro Mini will benefit from optimised work flow processes, helping to save time.” Available from Coachfinish. ChromaVision Pro Mini comes with its own cradle for charging. Contact 028 9032 0542 for more information www.cromastore.co.uk.

AUTOMOTIVE, INDUSTRIAL & WOOD REFINISH SYSTEMS

PREMIUM PRIMER 51: PRIME YOURSELF FOR FINISHING SUCCESS Proud to supply the Agnew Group with our range of automotive refinish and detailing systems.

bcon Industrial Products Ltd have developed a super range of finishing products for the Bodyshop sector and Primer 51, is a great example of one of the most popular items. It can be used as either a medium or high filling primer, is easy to sand thanks to resin-based technology. As with all of the FinishLine products, this was developed from consultations with their customers to find out what they needed and were missing from current offerings. Primer 51 offers excellent filling properties as well as exceptional adhesion to puttied surfaces and quick drying time. At 60 degrees Celsius, Primer 51 clocks in a drying time of only 30 minutes, which leaves you with valuable time to work on the car body. According to Tommy Quinn from QMC Coachwork Ltd, Bailieborough, Co. Cavan “We here at QMC Coachworks Ltd work with the Abcon-Ireland range and find the 51-line a very suitable product for our 30- GARAGETRADER

line of work. It has a suitable high build primer and quick drying time which allows a sufficient finish as an undercoat for our products”. With only 1 to 2 coats needed, Primer 51 will save you buying product more frequently. This primer is available in grey, black and white, and should be your first choice no matter what car you are working on. It is also available in two sizes; 700ml and 4ltr. Our Marketing & Sales Director, Lyn Sharkey, stated that “Enabling customers to improve their process is always our top priority.

Automotive

Commercial

Protective

Wood

Marine

Congratulations from all of us at Coachfinish. Good luck with your new facility.

Coachfinish NI Ltd: 180-190 Donegall Avenue, Belfast, Co.Antrim, Northern Ireland, BT12 6LY T: +44(0)2890 320541 F: +44(0)2890 245750 Email: sales@coachfinish.com Web: www.coachfinish.com

FIFTY YEARS

COACHFINISH N.I LTD

The FinishLine range has been in development since 2013 and having listened to what our customers need, we are now completely satisfied with the performance of the products and are delighted to launch to market”. For a list of local FinishLine stockists or request for a demonstration call us on (049) 555 2340 or at sales@ abconireland.com today! CHECK OUT THE WEBSITE: www.garagetrader.co.uk

check out the website: www.garagetrader.co.uk

GARAGETRADER - 31

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DM SUPPLIES

ALL IRELAND AGENTS FOR SUPERTRACKER WHEEL ALIGNMENT

STR1LCHC without Light Box

M Supplies are an independent company based in Bangor, County Down, offering tyre repair tools and accessories at very competitive prices. They work with businesses of all sizes, offering professional grade products at trade prices. Established over 40 years ago by Don Mullan and his wife Pat, DM Supplies is now run by another husband and wife team; Stephen and Katrina Nixon. Stephen and Katrina took over

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DM Supplies ten years ago and the company is the all-Ireland agent for Supertracker wheel alignment equipment. Stephen and Katrina pride themselves on the relationships they have built up with their customers and they offer demonstrations to prospective clients as well as a full follow-up and back up service to all their existing customers. While there may be cheaper alternatives on the market, the service from DM Supplies is

second to none and the top quality Supertracker range are built in Southampton so in-depth product knowledge is always near at hand. The Supertracker range covers the complete transport market offering five different variations of alignment tools including: • Car Laser Aligners • Truck Aligners • Computerised Car Aligners • Commercial Vehicle Aligners • Tractor Aligners

Supertracker Laser STR1 LCHC24 Car Aligner Still the best selling four wheel laser aligner on the market, the STR1 LCHC24 is a wall mounted aligner, popular with all types of customers from car dealerships to race teams. With the ability to measure toe and thrust angle as standard, this laser half cab can also be upgraded to measure Camber and Castor with use of a Digital Camber Castor Gauge. Designed and built in the UK, our

CHECK OUT THE WEBSITE: www.garagetrader.co.uk

DM SUPPLIES

STRT4CC

STR1LCHC Features include: • Rechargeable, cable free heads • Positive gravity wheel hangers - Quick and simple fixing to the wheel • Wheel hangers & measuring heads calibrated as a unit • Perfect wheel rim contact

STR420RW laser aligners have proven to stand the test of time with units first made in 1992, still being serviced today.

Supertracker STR420RW 8 The Supertracker STR420RW 8 Sensor wheel alignment system covers all aspects of adjustability

check out the website: www.garagetrader.co.uk

within the modern vehicle chassis. The fast set up speed of the machine will enable you to do a high volume of alignments per day. Using the upgraded BT2 data transmission process, allows a greater range and faster transmission times over and above Bluetooth. BT2 transmission allows for multiple aligners to be used on the same site and the greater range gives the option to perform quick checks on vehicles virtually anywhere on the workshop floor or even outside. Thus only the cars proven to need adjustment will take up ramp time. The 420 aligner is impressively quick, from the initial set up to full alignment readings in a time of 59 seconds. It can be used on a Full wheel alignment lift, Standard Four Post Lift, 2 Post Lift, Pit or on a level surface. Features include: • Extensive vehicle database • Customer database with full history recall • Choice of Graphic or Tabular colour printout • Adjustment help screens • Network Capabilities • Additional Customer viewing monitor available • Wheel hangers & measuring heads calibrated as a unit Supertracker STR T4LC Commercial Aligner Align Multi-Axle in minutes. The

STR T4LC Twin steer commercial aligner, complete with heavy duty turn plates, makes commercial alignment remarkably straight forward. All measurements can be read at the same time with no need to move measuring heads back and forth over axles to obtain readings. With the ability to measure toe and thrust angle as standard, this twin steer aligner can also be upgraded to measure Camber and Castor with use of a Digital Camber Castor Gauge. Like all Supertracker Products, the STR T4 Aligner can be supplied as a mobile kit to be fitted inside a fleet van, meaning a mobile alignment service can be offered. Features include: • Allows easy access to trackrod ends • Can be used on 4 post lifts, pits or floors • Fits from 16” - 24” rims • Turning discs as standard for accuracy • ‘Laser’ beam for easy to read measurements • Rechargeable battery pack with charger • Training & Instructions supplied with all kits • Supported by ‘telephone help line’ For any queries on any alignment products or product training please contact Stephen on Phone or email via www.dmsuppliesni.co.uk or on 07831 176498.

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GT GT

MOTOR FACTORS

NORRIS BROTHERS CELEBRATES 50 YEARS

orris Brothers Car Parts is celebrating 50 years in a market where the family firm has continued to grow even in the midst of expanding competition. With a knowledgeable background in garage repairs and service, the brothers Alwyn and Morley saw an increasing need for replacement parts in the late 1960s and established their motor factor outlet alongside their former garage. Today, these premises at 52 Tirbracken Road at Drumahoe on the outskirts of Londonderry remain as the central hub to the expanded outlets at Carrickfergus and Coleraine. The early move to Carrickfergus exactly 40 years ago quickly added to the brothers’ reputation and the securing of the Motorcraft franchise gave them an enviable range of quality components. This subsidiary of the American Ford company launched its auto parts division in 1972 to provide replacement and original equipment parts, replacing Autolite as Ford’s official parts brand. This partnership

developed until Ford changed its policy and brought its spares and parts division under its dealership umbrella. But this also benefited Norris Brothers whose established reputation quickly opened doors to a wider range of suppliers, and even today they are adding to their ranges with the latest European and Eastern manufacturers. Morley remains involved in the Drumahoe outlet while son Keith has been responsible for managing the Carrickfergus premises and the late Alwyn’s son, Adrian continues to run the Coleraine side of the operation at NB Autoparts in Pates Lane. Morley highlights both the quality and commitment of the company, assertive that these can best be achieved only in a family business. All the suppliers are high-end manufacturers, and while he admits that these at times might not have the cheapest version of a product on offer, it is by far the best and their reputation is based on supplying quality. He also stresses the personal

commitment of chasing up parts for customers that might not be standard stock by using numerous trade contacts to source a less popular or older vehicle part. Although Morley retains a working interest in the business comfortably past the age at which Morley and the late Alwyn Norris others retire, the privilege of their loyalty club Drumahoe is managed by Gary discount scheme in the North West. A Olphert, supported by sales assistant separate Trade Club also exists which Dave Hider. Gary started with the offers special professional discount brothers in 1977, working first as terms as well as a Province-wide a mechanic alongside Morley, but daily delivery service. stayed with the Norris Brothers These schemes are available at all as they progressed into the parts three premises.. business distributing Motorcraft With 20,000+ Loyalty Card holders throughout Northern Ireland. Morley and hundreds of Trade Customers, it added “Along with my late brother highlights the continued popularity of Alwyn, I have been honoured and the company and shows how personal privileged to have been part of attention and quality goods remain the motor trade in the North West treasured qualities in a competitive for over 50 years. As Motorcraft market; so much so that the East distributors we took immense pride Antrim Motor Factors branch has in our association with the Ford been previously voted by the trade as Motor Company and supplying, ‘UK Motor Factor of the Year’. assisting and actually setting up many In addition to supplying vehicle parts, of todays leading motor factors in Norris Brothers also market premium Northern Ireland. tool and accessory ranges as well as “It hasn’t been easy since Alwyn garage and workshop equipment. sadly passed away and I would like to acknowledge and thank Gary The company is a member of the Olphert not only for keeping Norris United Aftermarket Network /Group Brothers going but a personal friend Auto, supplying leading brands of car and trusted confidant who will lead and also has a long association with Norris Brothers into the next phase” Component Distributors in Mallusk Today Gary has a comprehensive knowledge of the industry as well as customers, over 4,000 of whom enjoy

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who supply leading brands such as Apec, Blue Print and Bosch to the three Norris Brothers outlets.

CHECK OUT THE WEBSITE: www.garagetrader.co.uk

MOTOR FACTORS GT

Gary Olphert and Dave Heider

Dave Heider

Gary Morley and Dave

Keith Norris

PROUD TO BE A SUPPLIER TO EAST ANTRIM MOTOR FACTORS & NORRIS BROS

Design & Print Service Provider

YOUR SINGLE SOURCE SUPPLIER FOR HAND & POWER TOOLS

www.johnston-printing.co.uk drapertools.com

Congratulations on 40 years in business!

East Antrim Feature 2018.indd 1

Strength in Quality

14/05/2018 14:19

Wishing Keith & the Norris family continued success for the future. We’re wi th you.

03452 30 30 30 Autoline Business is a trading name of Autoline Direct Insurance Consultants Limited, which is authorised and regulated by the Financial Conduct Authority – 300071

would like to wish East Antrim Motor Factors and Norris Bros continued success Unit 7 Ravenhill Business Park, Belfast. BT6 8AW Tel 028 90 460566

check out the website: www.garagetrader.co.uk

GARAGETRADER - 35

IT PAYS TO FIT THE BEST

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AND EVEN MORE SO NOW

WITH OUR NEW RANGE OF MAFMAP SENSORS

From our world famous spark plugs, glow plugs, sensors and ignition coils we’re now adding a new range of MAF MAP sensors. Sensors that garage professionals know they can stake their reputation on. Why? Because we put our name on them! The ultimate guarantee for reliability and performance.

PLUS GET

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NGK SPARK PLUGS GT

PEDIGREE AND PERFORMANCE FROM NGK I gnition specialist NGK is an original equipment (OE) supplier of spark plugs, glow plugs and NTK Lambda and other engine management sensors to most of the world’s leading vehicle manufacturers (VMs) with the same parts being available in the automotive aftermarket. The company invests heavily in quality, research and development and pushes technology forward to meet the VMs’ requirements both now and in the future. And it works closely with its motor factor partners to make sure they stock an up-to-date range of components to deal with the requirements of their garage customers and the local vehicle parc and also the seasonal demand for their products.

Spark plugs

NGK recommends that spark plugs should be changed at the VMs’ recommended intervals and always with the bespoke OE plugs that the VM has specified. Failure to do so means garages run the risk of vehicles suffering reduced performance and economy and poorer emissions. Why compromise when NGK can supply the correct plugs? Tim Ward, Deputy General Manager – Sales & Business Development, NGK Spark Plugs (UK) Ltd, said: “As a company we collaborate with the engine manufacturers and VMs to ensure that our spark plugs are manufactured to exacting standards to deliver the reliability, economy and emission control associated with today’s standard motoring expectations. “As well as our OE pedigree, we have one of the widest and most extensive ranges in the UK and Ireland independent automotive aftermarket. “There is potential for growth in the spark plug market because of the balance of the car parc in the long-term moving to the production of more small cars being fitted with small, high-powered petrol engines that use the hi-tech plugs that we are continuing to develop and we will continue to make more of our OE spark plugs available to the

independent automotive aftermarket in the future.” Platinum and Iridium alloy plugs are more often the choice of vehicle manufacturers now. NGK laser welds small pins of these precious metals to the electrode tip. Iridium is the best material. It is truly a precious metal – being one of the least abundant elements. It is chosen for its hardness, resistance to heat, oxidisation and wear.

Glow plugs

NGK recommends the fitment of glow plugs manufactured to OE specification and says ‘budget’ alternatives should be avoided. Tim Howes, Deputy General Manager – Supply Chain & Technical Service, NGK

check out the website: www.garagetrader.co.uk

Spark Plugs (UK) Ltd, said: “Because the glow plug is now a vital part and parcel of the engine management system, as with most other components, it has never been more important to ensure that the installer is fitting the correct specification item. You cannot go for a ‘budget’ alternative nowadays because the engine management system can pick up very quickly the fact that it is incompatible with the engine management system and OBD. “The OBD system will find fault with the item if it is not to the correct specification and the performance of the vehicle will suffer. My advice is always to fit a plug that was manufactured to OE specification – as all NGK plugs are.”

NTK Lambda & other sensors

NGK is the world’s largest

manufacturer of Lambda sensors under the NTK vehicle electronics brand name. It says the experience it has in supplying the VMs worldwide allows it to offer exactly the right sensor for every vehicle application. The company recommends that distributors should encourage workshops to always choose a bespoke NTK OE quality Lambda sensor as alternatives are ‘similar but different’ and there are good reasons why NTK Lambda Sensors are the no.1 choice of VMs around the world. Last year the NGK also introduced new ranges of 87 NTK Mass Air Flow (MAF) sensors and 69 Manifold Absolute Pressure (MAP) sensors. For maximum efficiency in engine operation and to ensure effective exhaust gas treatment, the engine control unit (ECU) needs to precisely regulate the air-fuel ratio. MAF and MAP sensors are essential elements in this process. Both provide the ECU with a signal needed to calculate the amount of air aspirated by the engine. GARAGETRADER - 37

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NGK SPARK PLUGS

Mark Hallam, Marketing Manager, NGK Spark Plugs (UK) Ltd, said: “With the launch of MAF and MAP sensors, NTK Vehicle Electronics strengthened its positioning in the market. NTK has incorporated experience from more than 40 years in the sensor business into the MAP and MAF sensor offering to make it exactly what our customers need.” The company has a proven trackrecord in the supply of new engine

Tim Howes 38- GARAGETRADER

management sensors. In 2014, it introduced a range of NTK exhaust gas temperature sensors (EGTS) to support the ever-increasing complexity of exhaust gas management technology. They are thermistor devices that monitor the exhaust gas temperatures to enable the efficient operation and protection of vital components, including turbo chargers, located

Mark Hallam

directly in the flow of those hot gases. EGTS from NTK are OE in approximately 35 percent of global passenger car sensor applications and are a popular choice for VMs as they provide extreme resilience against heat and vibrations, have high measuring accuracy, fast light-off times and an exceptionally wide measuring range – and they are available in the independent

automotive aftermarket

Ignition coils

NGK Spark Plugs (UK) Ltd can also supply a comprehensive range of ignition coils, making it a ‘one-stop shop’ for ignition products. For more information about NGK Spark Plugs (UK) Ltd, its products and services, please visit the www. ngkntk.co.uk website.

Tim Ward CHECK OUT THE WEBSITE: www.garagetrader.co.uk

FIRST LINE CLUTCHES GT BORG & BECK TECH CENTRE UPGRADE REINFORCES CLUTCH EXPERTISE

or more than 100 years, Borg & Beck has been a byword for premium products, which is why brand owner First Line continues to invest and update its quality control and test equipment in its bespoke technical centre for the extensive Borg & Beck clutch programme. Located in Banbury, Oxfordshire, the technical centre features several testing stations and contains a range of specifically designed equipment. The Borg & Beck technicians work tirelessly to ensure that all the company’s clutch components are of the highest quality. In order to stay at the forefront of product development, Borg & Beck engineers have designed some precision measuring equipment for the clutch quality control process to ensure they can continue to accurately check clutches and provide a premium product for each and every customer. The state of the art precision machinery is designed to ensure consistency of quality and specification across the clutch

range through unique software developed to meet the company’s stringent requirements when testing for characteristics such as, torque capacities and cushioning elements of driven plates, and the new automated test rigs to check the full functioning characteristics of clutch cover assemblies. The equipment is also used to provide solutions for manufacturers or companies where the original clutch is no longer available or a solution is required for a unique vehicle problem, emphasising Borg & Beck’s technical excellence. The previous apparatus had to be used manually, requiring engineers to operate with Windows NT, which could only create relatively simple graphs. Now, with the latest technology, these new additions can carry out lengthy cycle tests and produce a detailed graph for every cycle to monitor consistency and wear patterns. In addition, the digital sensors/ transducers on the machines produce highly accurate specification data and characteristics, giving the engineers the benefit of a quicker process

check out the website: www.garagetrader.co.uk

with more information, which allows them to check clutches with greater precision than previously. With a larger capacity to store information, they also provide more accessibility, as both feed through a central database to give engineers the specific details of every clutch in the Borg & Beck range, with each team member having access at their workstation. As a result of the company’s investment in its facilities and engineers, Borg & Beck has the knowledge and ability to take its clutch specialism to a new level as it has, for example, adapted the driven plate equipment to be able to test dual-mass flywheels (DMF) up to 260mm. This enables Borg & Beck to guarantee that its single-mass flywheels (SMF) can match the DMF specification as closely as possible. Besides approvals and batch testing, the equipment allows the team to fully inspect and examine warranty returns to ensure the clutch is performing to specification, across a range of test criteria. In many modern vehicles, manufacturers have replaced certain components, such as the release fork,

pivot ball and bearing retainer, with a hydraulic concentric slave cylinder (CSC) release system. To reflect this development and further demonstrate its testing expertise, the Borg & Beck tech centre has a bespoke heat testing chamber for CSC’s. The chamber simulates the operating temperatures and puts the CSC through a lifecycle test to ensure the seals all perform to specification. With the capability to complete pressurised seal testing at 140 degrees, each unit is put through more than 100,000 cycles – the standard measure for original equipment (OE) manufacturers. Having such a comprehensive test facility on site, allows Borg & Beck to underpin its reputation as a leading clutch specialist, committed to the values of the brand and the needs of its customers. In so doing, it is helping them to future proof their businesses in an ever-changing market. For more information about the premium quality products available from First Line Ltd, please call the sales team on: 01869 248484 or visit: www.firstlineltd.com GARAGETRADER - 39

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TTS

TTS are Moving Up A Gear

Transport Training Services Apprenticeships consist of a vocational competency qualification, complimented by relevant education and vocational knowledge qualifications. Why are Apprenticeships effective? Research shows: • Over 80% of employers who employ Apprentices say they make their workplace more productive.

• 81% of customers favour using a company which takes

TTS are now pleased to offer a wider range of training and Apprenticeships for local Motor businesses including:

select audience of overon 30Apprentices This was followed by anwhich interactive over a company doesn’t. senior people from local discussion facilitated by John • Service & Parts Advisor • 92% of employers who employ Apprentices believe they motor businesses enjoyed McKee, author of the business lead to a more motivated and satisfied workforce. • Tyre/Fast Fit a business breakfast in the TTS book STAR and MD of https:// conference room to give feedback linkubator.com/ strategy, leadership • Light, Heavy, Motorcycle, Auto Electrical, So why not contact us to find out more. Consider to the organisation on their business and performance consultants. John Body and Paint Technician (up to Level 4 on investing in the next generation of Technicians and help needs and the role training canyour havebusiness explored the role and effectiveness our GOLD Apprenticeship) in the process. We currently have over in helping achieve success. 140 enthusiastic of training, reminding delegates of young people who have successfully how good teachers influenced their and are completed our aptitude application process - Over 140 applicants have been successful in Delegates heard about the latestready to own and career whilst start education an apprenticeship. Young people generally our aptitude testing and are keen to start an modern technology found on developments in training and take quickly alsotohighlighting the importance of all modern Apprenticeship vehicles and to help, TTS apprentices Apprenticeship delivery at training as a all leadership ‘tool’. nowbenefit from - Our Apprenticeship training benefits from the Nutts Corner centre from up to date training we’re able to provide with recently Robert Deignan getting feedback from Jordan Calvert, an extra support from important Toyota, Kia, Hyundai, Vauxhall, support from Ford, Toyota, Vauxhall, Kia, CEO Martin Hutchinson, the acquiredThe final and most apprentice with Charles Hurst Toyota. Robert has taken up others. Also our Technical training team has Hyundai and others. most important news being theFord andsession involved group a new post with TTS as Careers Development Officer been further strengthened with the addition of highly appointment of Robert Deignanexperienced discussions asking delegates to - 2 secrets to success in business – Sheer hard and qualified staff Andy Semple, Siobhann as Careers Development Office. address questions which will work and getting other people to doabout it for you! Deery and Roy Kennedy. This allows us to continuously is vital to ensure our training is To find out more Robert’s task is to help promote the we help TTS training ensure keep ourcustomise training up to date.and meeting the needs -ofStarting employers developments at TTShelp! please an Apprentice with TTS could exciting career opportunities for apprenticeship programmes to and we are always keen to hear contact Martin on 028 90825653 young people in the modern motor increasingly effectively meet the from people at the ‘coal face’,” martin.hutchinson@transportIt’s a 25th anniversary for Transport Training industry. needs of their businesses. says Martin. training.co.uk Services NI Ltd (TTS), founded in 1992. “Feedback from local businesses

We’re a wholly owned subsidiary of TTB a registered charity.

Transport Training Services

At TTS our aim is to deliver the TTB mission of providing training support the NI Motor and Road Transport Industries. We’re always keen to hear from industry people to let us know what we can do to help with the challenges of the modernindustry, so please get in contact.

For more information contact Martin or James at: mail@transport-training.co.uk or phone 028 90825653

Apprenticeships consist of a vocational competencywww.garagetrader.co.uk

40- GARAGETRADER

CHECK OUT THE WEBSITE:

TTS GT

Transport Training Services Darren Cochrane of Isaac Agnew

Apprenticeships consist of a vocational competency qualification, Darren Lynch of complimented John McKee of by relevant education Blue Arrow Linkubator and vocational knowledge qualifications. Why are Apprenticeships effective? Research shows: • Over 80% of employers who employ Apprentices say they make their workplace more productive. • 81% of customers favour using a company which takes on Apprentices over a company which doesn’t. • 92% of employers who employ Apprentices believe they lead to a more motivated and satisfied workforce.

David McNeilly of PSA Group

So why not contact us to find out more. Consider investing in the next generation of Technicians and help your business in the process. We currently have over 140 enthusiastic young people who have successfully completed our aptitude application process and are ready to start an apprenticeship. Young people generally take quickly to modern technology found on all modern vehicles and to help, all TTS apprentices nowbenefit from up to date training we’re able to provide with recently acquired extra support from Toyota, Kia, Hyundai, Vauxhall, Ford and others. Also our Technical training team has been further strengthened with the addition of highly experienced and qualified staff Andy Semple, Siobhann Deery and Roy Kennedy. This allows us to continuously ensure we keep our training up to date.

Martin Hutchinson CEO of TTS

TTS are now pleased to offer a wider range of training and Apprenticeships for local Motor businesses including: • Service & Parts Advisor • Tyre/Fast Fit • Light, Heavy, Motorcycle, Auto Electrical, Body and Paint Technician (up to Level 4 on our GOLD Apprenticeship) - Over 140 applicants have been successful in our aptitude testing and are keen to start an Apprenticeship - Our Apprenticeship training benefits from support from Ford, Toyota, Vauxhall, Kia, Hyundai and others. - 2 secrets to success in business – Sheer hard work and getting other people to do it for you! - Starting an Apprentice with TTS could help!

It’s a 25th anniversary for Transport Training Prof Alan Woodside Services NI Ltd (TTS), founded in 1992. We’re a wholly owned subsidiary of TTB a registered charity. For more information contact

Transport Training Services

Martin or James at:

mail@transport-training.co.uk or phone 028 90825653

Apprenticeships consist of a vocational competency

check out the website: www.garagetrader.co.uk

GARAGETRADER - 41

GT GT

FACTOR 10

Gary Rogers – Ballynahinch Motor Factors What was your first job?

I worked at W McVeigh’s Bodyshop in Ballynahinch. What was your first car and what do you drive now? First car was a Fiat Uno and now I drive a VW Transporter. What music did you listen to on a recent car journey? Downtown radio. What is the one thing you wish you could do better? Play golf! What is your biggest achievement? Growing the business at Ballynahinch Motor Factors since 1995 when I started, after my dad passed away. What is the most stupid thing you have ever done? Crashed my dad’s Jaguar XJ6 aged 12...! He wasn’t best pleased… What would be your specialist subject on Mastermind? Snooker What one law would you make, change or amend? I would scrap the tv licence. What is your favourite film? The Hangover What did you want to be when you were growing up? I’ve always wanted to work with cars.

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CHECK OUT THE WEBSITE: www.garagetrader.co.uk

new

2018 Auto Body Catalogue Out Now Somora Motor Parts is Irelandâ&#x20AC;&#x2122;s leading importer and wholesale distributor of automotive crash repair parts. This catalogue now covers our complete range of Certified Body Panels, Bumpers and Grilles, Original Equipment and Aftermarket Lighting, Door Mirrors, Window Regulators and Brake Disc Splash Shields. Somora Motor Parts Ltd., 32 Lavery Ave., Park West Industrial Park, Nangor Road, Dublin D12 A611, Ireland check out the website: www.garagetrader.co.uk

* TUV and CAPA approved parts only

GARAGETRADER - 43

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RIVERPARK

Riverpark Training and Development Ltd is 10 years old this June and we want you to join in our celebrations. Are you an employer who we have placed an apprentice or apprentices with over the last 10 years? Were you an apprentice and have now achieved time served status? Were you an apprentice and have moved to a management role or another industry? We are planning an anniversary event for September and would be keen to have your suggestions on how we could celebrate.

SkillAuto 2018 Latest news for the National competition 2018 is that 7 apprentices from Riverpark Training have made it through to the regional heats that will be held in 2 separate events, I1 for Auto Body Repair and 1 for Car Painting. The successful Auto Body Repair competitors are: Matthew Christie (Wrights ARC Mallusk), Connor Davidson (Quinn Hearse and Limousine), Bradley Frizell (Wright’s ARC Dromore), Ruairi Neeson (Agnew ARC) and Sean o Neill (Wrights ARC Carryduff). The successful Car Painting competitors are: Rachel Murray and Aubrey Whiteside both from Charles Hurst ARC. Training has already begun for these guys, as they attended training on Saturday 21st April 2018.

Contact Patricia on 02890342400 or email: patricia@riverparktraining.com

2019 World Skills Up-Date Conor McKevit (Refinishing) and Scott Patterson (Autobody Repair) both from Wrights Accident Repair Centre in Dromore have now joined the World Skills UK Squad, this means their training programme will now kick in and although the World Skills competition is not until August 2019 they cannot afford to be complacent. The countries that win medals at this international competition train continuously for two years prior to competition. Riverpark Training will also be providing additional training on Saturdays when available between now and the competition. On a recent visit by the UK World Skills expert to China in January 2018, he was amazed to discover one of their training tasks on 44- GARAGETRADER

Autobody Repair was to cut a new wing in half, weld it back together then metal finish the repair. This was not just done once or twice but when all eight in their squad had completed this task on 2 ½ tons of panels each. Sceptics may say why bother when these nations put in so much time and effort. Our commitment will always be to meet these challenges head on and provide all necessary support, so our young apprentices can prove themselves on an international level. After all these apprentices are the international reflection of the “Motor Industry” in Northern Ireland. Follow us on facebook and see what challenges they encounter and hopefully their progress to World Skills 2019 Kazan Russia 2019.

Conor McKevitt

Scott Patterson

Apprentice Skills Shortage When we at Riverpark Training talk to employers we listen to what they are saying about their needs to improve their workshop skills. We know its not about numbers but the right person for the job, therefore we are urging employers who want the high quality of young people that we also seek for our training programmes to register with “nibusinessinfo.co.uk/ connect-to-success” and name us as your chosen training provider. This government website will advertise apprenticeship vacancies you may have but as your training provider we will conduct the interviews, removing the stress and hassle that apprentice selection may sometimes cause. We will then contact you with the details of the candidates that match the criteria you require, leaving you the final decision of the person that suits your needs. This is available across all our training programmes, but we would specifically be interested to hear from Dealerships and Parts outlets. We noticed in September 2017 a significant drop in students choosing the apprenticeship route, some of this has been due to students remaining at school as there is a financial incentive now for the schools to retain students. However, the trend is actually more parent-driven, wanting the best for their offspring by pushing them into higher education or university and who would blame them, but university is not for all and can have heavy financial costs. The careers service in Northern Ireland is designed to guide young people to make good career choice, but they can only go on information supplied to them, registering as an employer will also provide your information to these career advisers giving you the edge to keen interested young people. Riverpark Training will then remove the time-consuming process of selecting applicants to meet your specific criteria. Join us and other employers who have already made this selection process by contacting Patricia on 02890342400 or email: colin@riverparktraining. com

CHECK OUT THE WEBSITE: www.garagetrader.co.uk

check out the website: www.garagetrader.co.uk

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GT GT

DRIVER SEAT

DES O’CONNOR COUNTRY MANAGER, HOLTS LLOYD IRELAND

Des O’Connor with his son Adam who plays for Skerries Rugby Club. This was taken after Adam’s first all-Ireland match against Belfast Harlequins. Tell us about your career so far? I was always mad about cars and from an early age I started rebuilding and working on old cars. Our driveway was always full of cars and half cars that I was working on, much to my mother’s disapproval. My first real job was as a merchandiser for Avonmore Dairy travelling between all the supermarkets doing cheese displays. My van was spotted outside P R Reilly’s in Dublin as I was always there getting parts and a job offer followed from Norbert Reilly. I worked in Reilly’s for two years and then was offered a job by Holts which was over 32 years ago.

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Did you plan to get involved in this industry? No, not really I was hoping to become a metal work teacher but failed the oral Irish exam.

What was your biggest disappointment?

Whom do you most admire? Joe Schmidt of the Irish Rugby team. I met him a few times and a nicer, more professional man you will not meet.

What is the most difficult aspect of your job?

Brexit.

Dealing with reports and spread sheets from the UK office.

What was the best piece of advice you ever received?

What is your most effective or personal asset?

Never slag off your opposition as you will never know when you might need a job!

My phone and sales team.

You’ve won the lottery. What car would you rush out and buy? Toyota Celica ST 1976 liftback with the chrome bumpers

How do you relax? Fishing, and watching my kids play rugby.

Tell us something surprising about yourself… I invented Holts One Shot concentrate screen wash which is now our bestselling line and is sold all over the world…

CHECK OUT THE WEBSITE: www.garagetrader.co.uk

check out the website: www.garagetrader.co.uk

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CHECK OUT THE WEBSITE: www.garagetrader.co.uk