IPM brochure 2013

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In association with

Contents 4 Welcome 5 Conference Layout & Hotel Map 8 Itinerary AM 9 Itinerary PM 10 Thank You... 12 Like a Rolling Stove... The companies that feed the crews

18 Safety in Numbers The complex job of keeping people safe

24-30 Delegates List

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Welcome Welcome to the IPM. As usual, it is my pleasure to be hosting the event and presenting the chairmen of the panels we will have, including myself. As usual we have chosen subjects that will provoke discussion and, possibly, provocation, which I hope will keep you all involved, as is the norm. Please participate and enjoy. Carl A H Martin

They say nothing gets sorted out at conferences, and maybe that’s right, but when people have the opportunity to talk openly and share opinions, the route to solutions can be found. Production world is a small but busy place, so it’s no bad thing that people use IPM as an opportunity to gather thoughts and set organisations like the PSA the task of looking for solutions. Andy Lenthall

The CDM regulations were imposed upon event practitioners for the Olympics. Some suppliers and service providers found it very frustrating. Those of us from Australia are used to temporary events being treated as construction sites. What do you think? The collosal experience of Roger Barrett, Lee Charteris, Paul Sergeant and Andrew Stone will be brought to bear to discuss this and other subjects in our session while I attempt to keep order. Come and join us. Jon (JC) Corbishley

It’s now six years since we met in a small circle for the very first time with the aim and intention to follow the example of the ILMC and start an annual exchange within the production world of the concert promoting business. It fills me with pride and joy to see what has come out of the initial production roundtable (in the first year just 20 delegates). It is incredible to see what has been moved and how the business has changed. I hope that this forum will stay alive and will continue to do what it has done best – adressing topics and raising awareness to the industry and its active organs... I´m very much looking forward and once again would like to express my warmest welcome. Chrissy Uerlings

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Conference map Lancaster Suite (AM only)

Bertie's Bar

Mezzanine

York Suite

Park Terrace

Networking & Refreshment Area Conference Area Registration

ACTION IN THE EVENT OF A FIRE 1. If you discover a fire, break glass of nearest Fire Alarm point. 2. Dial 666 and inform hotel telephone operator. 3. On hearing continuous signal alarm, you must evacuate the building. 4. For events which have music, a light and buzzer system is in operation, which results in a controlled evacuation by the Hotel management and staff. 5. Use nearest available exit (marked on plan). 6. DO NOT USE LIFTS. 7. DO NOT STOP TO COLLECT PERSONAL BELONGINGS. 8. CLOSE ALL DOORS BEHIND YOU. 9. DO NOT RE-ENTER BUILDING.

Delegates WIFI Username: EVENT/ILMC Password: ILMC2013 with thanks to the ILMC

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Itinerary AM 09:00 IPM Registration Open The IPM registration desk is located in the lobby of the York Suite Coffee & tea will be available in Bertie’s Bar & Lancaster Suite on Mezzanine level

10:00 – 11:15 Opening Address by Carl A H Martin & Panel Session Moderated by Andy Lenthall York Suite, Mezzanine Level

Fatigue (including substance abuse) In association with TPI Chaired by Andy Lenthall (PSA) we will consider the situation in terms of the scheduling of working hours, exploitation of personnel and the subsequent abuse of narcotics and other substances that can follow from this. Considering what should be done to alleviate these dangerous practices, this year we will focus on certain local issues as a starting point.

11:15 – 11:45 Coffee & Tea Break Bertie’s Bar & Lancaster Suite, Mezzanine Level

11:45 – 13:00 Panel Session Moderated by Jon (JC) Corbishley York Suite, Mezzanine Level

Industry Information Construction and Design Management regulations (CDM) is becoming an increasingly important subject for discussion internationally. We will explain what it is and the possible ramifications for our industry. Lead by Jon (JC) Corbishley (The Safety Officer Pty Ltd) the panel will discuss, compare and inform what is happening in terms of its development as well as other items of interest such as visas, work permits and customs clearance.

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PM

13:00 – 14:30 Buffet Lunch Bertie’s Bar & Lancaster Suite, Mezzanine Level

14:30 – 15:45 Panel Session

Moderated by Carl A H Martin

York Suite, Mezzanine Level

Green Issues Chaired by Carl A H Martin (cahm.uk) this panel will include environmental experts who will explain what is happening and why in relation to the events industry. From festivals to venues and touring to personnel issues, we do not intend this session to be an argument between those who agree with the green agenda and those who don’t. We want this to be a grown-up, objective debate.

15:45 – 16:15 Coffee & Tea Break Bertie’s Bar, Mezzanine Level

16:15 – 17:45 Panel Session Moderated by Chrissy Uerlings & Conclusions of the day York Suite, Mezzanine Level

IPM - The Past, The Present, The Future Sometimes it’s important to look back and recognise what we have achieved in order to move forward. Chrissy Uerlings (Christoph Uerlings Productions) and the panel will review past content of the IPM, where the industry currently stands and, most importantly, where it is heading. A chance for us to remind each other of the good that has come from the original ILMC Engine Room panel leading through to the IPM and how to continue this into the future.

18:00 – 20:00 IPM Closing Drinks with compliments of our sponsors EPS & Megaforce Bertie’s Bar, Mezzanine Level

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Thank you We would like to thank all our delegates, supporters, sponsors and partners for their contribution to what is already the sixth ILMC Production Meeting. Giving up their time to work together to create a valuable day of panel discussions we very much appreciate the contribution made by our chairs Carl A H Martin, Andy Lenthall, Chrissy Uerlings and Jon (JC) Corbishley. We can’t thank you enough. The IPM would not be able to thrive without the continued support of Martin Hopewell and the ILMC team - thank you and congratulations on the remarkable achievement of 25 years of ongoing industry support! We are especially grateful to our loyal sponsors for providing the necessary support to continue these important discussions. Every year our international panellists generously contribute their time and share their knowledge and experience for the greater good of the production community, bringing essential topics to the table to be taken further than just today. Thank you for making the IPM so much more than a great opportunity to network and a gathering of old and new friends. Discussion and networking continues throughout the year. With the back up of media such as IQ Magazine, TPI and support from the PSA we know we can keep communicating all year round, around the world and bring you relevant and up-to-date content. And finally to all our delegates from around the world, without whose participation, ideas and voices, we would have no IPM at all, our heartfelt thanks and appreciation. Thank you one and all.

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The IPM Team

VPLT.

Der Verband fĂźr Licht-, Ton- und Veranstaltungstechnik

IPM 2013



Catering

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Eatopia’s Guy Garvey and Paul Weller cake at last year’s Jodrell Bank concerts

Like a Rolling Stove… If an army marches on its stomach, then the smooth transition of a tour surely owes much to crew catering. Nicola Riches chews the fat with the chefs who fuel our entertainment, to hear about budgetary pressures, sourcing fresh produce and the balance between providing haute cuisine and comfort food. The explosion in live music events around the world has naturally been mirrored in the backstage catering business. Whereas some 25 years ago there were only two or three companies working in this particularly niche field, the number of firms in 2013 serving up grub to artists and their crew has rocketed. Despite an huge increase in the number of catering firms, the usual mechanics governing a typical corporate sector do not apply: companies don’t tend to merge; there isn’t a dominant umbrella firm which owns multiple subsidiaries; companies tend to be privately owned by one or two individuals; they rarely take on business outside the UK and Europe; new business comes via word-of-mouth; and the terms ‘take-over’ or ‘buy-out’ are absent from their language. Instead, the business has a decidedly ‘cottage industry’ feel. Of those we spoke to, five companies were consistently name-checked as being the largest, although some have carved out a market

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by staying purposefully small and offering an intimate, personalised service, like Sarah’s Kitchen, for example. Everyone knows each other and, unsurprisingly, companies are spawned from each other. That said, the widely held view is that the market is harder to break than ever before. Tony Laurenson, one of the owners/founders of Eat To The Beat, has been in the business for almost 30 years. His company is often cited as one of the major success stories, but he readily admits that it’s hard to break the market and stay afloat. “As it’s a specialist type of service, in a niche market, only those who have started at the bottom and worked their way up can succeed in it,” he contends. “Flexibility, durability and a love for long working hours without complaint will get you a long way. Catering is not known as ‘the first in, last out’ for nothing!” Val Bowes, owner/founder of Flying Saucers (also with 29 years’ service behind it), echoes Laurenson’s views. “We rely on word-of-mouth and ‘who you

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Catering

know’,” she states. “Not only that, but the recession has hit everyone – it has had an impact on food budgets and, where applicable, travel budgets too.” The state of the economy, and perhaps the increased dependency an artist has on the live arena to make money, has blighted the sector to some degree. Tour and production managers have slashed budgets considerably, with some catering firms even admitting to providing a service at cost, just so their staff can count on continued paid-for work. Wendy Deans, owner of Popcorn doesn’t mince her words: “It’s definitely tighter than it’s been for a long time. I’m using the same prices that I did five years ago,” she states. Some firms even talk about a new payment structure whereby the catering firm only invoices for staff and equipment, leaving the important matter of food out of the equation. “They put the food separately through the floats,” continues Deans. “This means that we don’t invoice for it, so we can’t make profit on it. We make our profit through staff, equipment and the work itself.” Cutting costs, it seems, never involves opting for lower quality food. In fact, most caterers will slash anything in their budgets to ensure that food served remains the highest possible standard. Sourcing produce, however, differs from company to company. Newcomers Eatopia started in the business only

A seafood buffet prepared by Flying Saucers

three years ago. Like many of their counterparts, Jonathan Wilson and his partner, John Crewe, were already working for a backstage catering company when a production manager recommended they set up on their own. Since then they have catered at live events including Lovebox, Global Gathering and High Voltage. “We use local suppliers as much as we can,” says Wilson. “If you use national suppliers you’re going to get volume and scale in terms of the pricing, but from our point of view, we don’t look at that – we make it our business to supply the freshest food possible. If we incur a cost and our margin is less, that’s fine.” Supplying fresh food and a varied, healthy menu is central to winning and retaining business. Catering firms adhere to strict privacy codes, so it’s rare they divulge anything about an artist’s taste in food. However, most happily reveal that often it’s not the talent who is fussy about their meals; more the veteran crew member who has been on the road for decades and has developed a refined palate. “The younger bands, when they start out, just want something simple – basically Nandos,” jokes Deans. “But as they get more successful, and they’ve been out to a few nice restaurants and hotels, they get more adventurous. They get a taste for it, like all of us.” She continues, “The crew are probably worse. Most of those people are more well-travelled than the artists. For example, a 45-year-old sound engineer who’s been around for a while, his tastes

Popcorn staff at V Festival 2012

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Catering

EatToTheBeat menu

will be, let’s just say, different.” Every catering firm uses local ‘runners’ to source produce, whether that’s in the UK, Europe or further afield. Laurenson explains why they are so important. “When we’re out on tour we always ask for a local runner as they will have a better knowledge of the surrounding area, therefore meaning we can source out the best fresh produce at a reasonable cost to the client,” he says. That doesn’t mean that locally-sourced organic meat cuts are a mainstay on the backstage menu. In fact, most caterers believe that there has been a distinct ‘back-to-basics’ approach lately, with production and tour managers requesting the food is kept simple and homely. Flying Saucers’ Bowes understands the reasoning behind it, observing, “Our job is to create

a home from home and when you’re at home, you don’t fine dine every night. People want something that is healthy, filling and quite a lot of the time, comforting.” Popcorn’s Deans agrees, “You always hear the whisper go ‘round when we make something like treacle pudding. There’s something nice about cooking something traditional when you’re on the road. It reminds you of home.” Catering for a major arena tour can see the catering contractors cooking for up to 70 people, so it’s no mean feat to create that homely vibe. And when serving food backstage at an outdoor event can see personnel numbers expand into the hundreds, the need to have a strong and reliable team preparing the meals is essential. Team numbers differ from company to company and job to job, but surprisingly, it may only take two people (plus kitchen helpers and runners supplied by the local promoter) to look after a theatre-sized show. Similarly, six people might go out on a large UK and European tour. What most caterers agree on is that team members have to get along with each other, because they will be in close proximity for long hours, for up to six weeks at a time. The right company, notes one caterer, “Will know when relationships are turning sour and will have the sense to change things, especially on long tours.” Most of the big-name firms, however, can boast that their core team – including the freelance chefs they employ – has been together, sometimes, for more than 20 years and that’s the key to their success. Even the newcomers appear to be aware of this; that the job is only as good as the team behind it. As Jonathan Wilson concludes, “It’s something you have to really love doing otherwise the stress levels get to you.”

Eatopia feed Public Enemy at the SW4 festival

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Feature

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Show Security Sweden stewards

Safety in Numbers The professionalism of event security staff is no better summed up by the fact there are fewer arrests at festivals than there are in city centres at weekends, despite the obvious revelry that those outdoor gatherings involve. Adam Woods discusses the challenges with the vigilant people who keep crew, artists and fans safe. In a market where the purpose is mass entertainment, safety and security calls for a delicate balance at the best of times. “Making a festival safe, secure and enjoyable is about understanding that each event is unique, with its own audience profile, so bespoke arrangements are essential,” says Eric Alexander, managing director of G4S, whose events include V Festival and Edinburgh’s Hogmanay celebrations. “We work very closely with organisers and local authorities to plan well in advance. The [live] industry is very professional and festival organisers are keen to engage with safety and security providers well ahead of time.” Festival-goers like to feel safe, but no-one enjoys overbearing attention. The trick the professionals understand is how to keep security both effective and discreet. Show Security Sweden is currently making plans for both Gothenburg’s blissed-out Way Out West festival, which sees legions of alternative and electronic fans float amiably through the city’s

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Slottsskogen park, and Metaltown, the metal festival at Göteborg Galopp. “Way Out West is a really developing festival,” says Show Security Sweden CEO, Ingemar Sveningsson. “We are working really hard with them to build security into the environment so it looks nice, because it is in a really nice park. You should have the feeling of being secure, without feeling that someone is always watching you and without having barricades all over the place.” Such light-touch measures, Sveningsson acknowledges, would be inadequate for Metaltown. “That is more heavy-duty, with a lot of crash barriers,” he says. “We put a huge amount of security and site costs onto that festival in the first year to make sure things were safe. This year, the challenge will be to figure out smarter solutions to lower the cost a little bit.” Technology plays a large role in the increasing sophistication of the business and RFID, CCTV and data modelling all have significant contributions

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Security

Showsec on duty for Iron Maiden

to make. RFID-driven systems – some of which include the ability for cashless payments – are already playing a part around sites and venues at events including Wakestock in the UK and Eurosonic in the Netherlands and a number of festivals internationally, including Coachella and Bonnaroo in America. The development of modelling, too, allows organisers and their security partners to mount a thorough advance exploration of the implications of a particular site, for an event of a particular size, and build their strategy to fit. G4S, which also deploys x-rays, metal detection systems, CCTV and even drones to fly over events monitoring activity, is giving particular attention to computerised modelling techniques. Alexander is working closely with professor Keith Still, who he describes as, “The world expert in computer modelling for crowd management.” Alexander continues, “His approach enables us to monitor and predict crowd behaviours so that we can design our crowd safety operations bespoke to each festival’s risk profile.” Event security technology, needless to say, has a global footprint. Jim Fidler of Australia’s Secure Events and Assets, which works for the Big Day Out, Sydney Festival and Soundwaves, reels off half-a-dozen ways technology has impacted on the daily business of managing an event, from webbased rostering and compliance (“The days of running a roster off an A4 piece of paper have gone,” he notes), to mobile incident reports and iPhone risk-assessment apps. However, these are mature times too, as companies grasp the fact that no amount of technology can

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substitute for good planning. “The big challenge used to be that new technologies were felt to be the beall and end-all,” says professor Chris Kemp, a crowd safety expert, based at Bucks New University’s International Centre for Crowd Management and Security Studies. “But what people have gradually started to understand is that it is about management and it is about planning, and all these new developments are entities that support that.” It is reassuring, then, that plenty of thought is going into teaching the strategic basics, too. In many countries, event security remains a specialist spin-off of the wider security business, wrangling uneasily with government, non-specialist firms and police over the best way to manage large music events. The need for credibility and proven professional strategies has driven European companies into loosely cooperative relationships, forged around training schemes and best-practice programmes. For instance, the German training centre, IBIT, under former Rheinkultur managing director Sabine Funk, brings together players including Special Security Services and Esprit Arena Düsseldorf. Elsewhere, G4S is affiliated with Bucks New University, while Showsec is partnered with the University of Derby. “Event Security has evolved from the brainless thug to degree qualified crowd managers,” notes The Safety Officer director Jon Corbishley. “The front of stage ‘Pit’ barrier, which was originally made out of scaffolding and chipboard and designed to prevent stage invasions, is now a sophisticated rescue area manufactured to stringent crowd pressure load ratings. It is the subject of intricate design to reduce localised crowd density and tweak sight lines and is staffed by people trained in crowd dynamics and audience demographics.” He continues, “No more do we stick a finger in the air and guess how many we can cram into a festival site. Egress calculations, crowd shaping and pedestrian flow rates are the order of the day.” But competition for contracts is fierce and Jacques Does at The Security Company in Holland states, “We are seeing a downturn in margins due to rising costs of collective bargaining agreements and a tighter budget with our customers.” And Does believes that bona fide security businesses must step up their game when it comes to providing services to new events in particular. “There are far too many

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Security

companies, who probably mean well but take on jobs which are above their skills or sheer numbers of available personnel,” he says. “We have to find a way to let people know with which companies they can do business with and are reliable.” The UK, along with the Netherlands, is generally seen to have the most advanced event security sector in Europe, but the British industry is facing challenges of its own, thanks to the bureaucrats. The Home Office is proposing to make the private security industry a self-regulating one, much to the concern of some working in the business. “The industry has spent a decade consulting, evolving and implementing an effective SIA licensing model with the Home Office, so the proposed removal of independent governance is going to be a huge negative,” says Mark Harding, managing director of Showsec, which provides security and crowd management at 450 UK venues, and whose festival clients include Bestival, Download and Bloodstock. “The appetite for a commercially influenced governing body will inevitably be driven by elements of the private security industry seeking to gain their own benefits,” adds Harding. “They will be based in the larger sectors of security with little or no interest in live music. We’re pushing to see some strong checks and balances that will maintain integrity and industry-wide availability of licenses.”

On the plus side, a National Occupational Standards framework for UK event security professionals is currently out for consultation. That possibility excites Harding. “The event industry has long needed a formal qualification pathway that clearly sets out the route for people who are ambitious to develop their skills and career opportunities,” he says. Developing is something the business is certainly doing, all around the world. In fact, from his perspective, professor Kemp believes the entire event industry is on the verge of a major shift in the way it manages its operations. “There are big things coming up,” he comments. “There are some really, really offthe-wall ideas involving sensors, modelling and new data developments. Over the next five or ten years, all of that is going to come to fruition and events are going to be seen as an entirely different thing.” Corbishley concludes, “Patrons have higher expectations and reputations can be easily sullied by one Tweet from a dissatisfied client. This should be looked upon as constructive criticism to help us improve our service, not a bloody whinge from that lot who come and get in the way when we open the gates. Most of us are now slowly beginning to realise that if those who ultimately pay our wages have a great event experience, they are very likely to come back for more.”

A G4S steward at T in the Park festival

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Delegates Name Company Moussa Abutaleb

Event House, Egypt

Phil Addyman

Star Events Group Ltd, England

Heidi Aho

Fullsteam Agency, Finland

Alberto Artese

AA Productions, Italy

Roger Barrett

Star Events Group Ltd, UK

Svenja Behrens

SMG Entertainment, Germany

Tom Bilsen

stageco Deutschland GmbH, Germany

Jason Bond

Bond Media Enterprises, Australia

Lajos Borbely

Budapest Arena, Hungary

Gerald Borg

Right Structures, Malta

Barry Bremner

Zayed Sports City, UAE

Steve Broadfoot

LugPlugs, UK

Michael Brombacher

Megaforce GmbH, Germany

Graham Brown

Plaster Creative Communications, UK

Kurt Bucher

Fortissimo AG, Switzerland

Patrick Cantieni

eps schweiz, Switzerland

Lee Charteris

Flash Entertainment FZ LLC, UAE

Pamela Choat

Robertson Taylor Insurance Brokers Ltd, England

James Cobb

Cobb Associates Ltd, UK

Jon Corbishley

The Safety Officer Ltd, Australia

Nicholas Couch

Glownet, Spain

Tam Coyle

LugPlugs, UK

Daniel Cuffe

Cuffe & Taylor, UK

Dirk De Decker

Stageco, Belgium

James Dodds

Doodson Broking Group, England

Ivana Dragila

Musikmarkt GmbH & Co. KG, Germany

Jon Drape

Ear to the Ground, UK

Lez Dwight

Britannia Row Productions, UK

Hannah Eakins

TPi Magazine, UK

Emily Egan

Westpoint Arena, UK

Andreas Egger

Ticket Express GmbH, Austria

Mehmet Kemal Erdine

Biletix A.S., Turkey

Richard Ferrand

Cooling & Heating Solutions Ltd, UK

Bernhard Fieber

MK Partner Veranstaltungsmanagement GmbH, Austria

Lou Fitzpatrick

Grub Stub Ltd, UK

Gary Fjelstad

Intl. Special Attractions, USA

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Delegates Name Company Robert Fowler

Shelton International, England

Sabine Funk

IBIT - Intl Education & Training Centre, Germany

Haiping Ge

Intl. Special Attractions, USA

Maria Gedeon

Zayed Sports City, UAE

Martin Goebbels

Robertson Taylor Insurance Brokers Ltd, England

Bryan Grant

Britannia Row Productions, UK

Sarah Green

NEC Group, UK

Joachim “Gus” Guthmann

Main Support, Germany

Ben Gutt

eps SPLASH GmbH, Germany

Joanna Hartle McLoughlin

Joanna (Hartle) McLoughlin, UK

Tony Hayes

NEC Group, England

Stefan Heinicke

Sound & Production networkx GmbH, Switzerland

Andreas Henkel

Media Power GmbH, Germany

Michael Herbst

stageco Deutschland GmbH, Germany

Werner Herbst

stageco Deutschland GmbH, Germany

Willy Hidayat

Trilogy Live, Indonesia

Norbert Hoffmann

Koelner Sportstaetten GmbH, Germany

Pete Holdich

Star Events Group Ltd, England

Susanne Howell

Eat To The Beat, England

Alison Hussey

Rockstar Services, England

Susan ‘Duchess’ Iredale

EPI Ltd, Republic of Ireland

Bowie Jane

Bowie Jane, Australia

Gulshan Jhurani

Mooz Entertainment PVT Ltd, India

Borek Jirik

Transmusic Booking, Germany

Kim Joyce

Eat To The Beat, UK

Roland Kaermer

Koelner Sportstaetten GmbH, Germany

Rashmi Kant

Mooz Entertainment PVT Ltd, India

Ulas Karaoglu

Biletix A.S., Turkey

Firat Kasapoglu

The Partners, Turkey

Mmaphefo Kefilwe

SA Roadies Association, South Africa

Paul Kindred

Premier Aviation, UK

Yvonne Kloefkorn

EPS Holding GmbH, Germany

Bruce Knox

Robertson Taylor Insurance Brokers Ltd, England

Bernadett Kokeny

ACC Liverpool, UK

Liz Koops

Broadway Entertainment Group, UAE

Jana Kratka

JV Agentura, Czech Republic

Andi Kuhn

EPS Scandinavia ApS, Denmark

Claudia Kwiecinski

VPLT, Germany

Dirk Lauenstein

stageco Deutschland GmbH, Germany

Eric Laux

eps SPLASH GmbH, Germany

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Delegates Name Company Georg Leitner

Georg Leitner Productions GmbH, Austria

Andy Lenthall

Production Services Association, England

Philip Limberg

Floyd Reloaded GmbH, Germany

Rashid Lombard

espAfrika PTY LTD, South Africa

Yana Lombard

espAfrika PTY LTD, South Africa

Steve Lovering

Shelton International, UK

Peter Madai

Live Nation Czech Republic, Czech Republic

Tomas Marko

Agency Vivien, Slovakia

Carl A H Martin

cahm.uk, England

Gordon Masson

IQ / ILMC, UK

Timo Mathes

Megaforce GmbH, Germany

Reese Mauder

Watermills, England

Garry McQuinn

Priscilla Queen of the Desert, The Musical, UK

Andre Menard

Montreal Jazz festival, Canada

Michael Moeller

Megaforce GmbH, Germany

Ted Moore

Stage Technologies, UK

David Morinigo

Behind the Scenes, Spain

Olivia Morris

Eat To The Beat, UK

Markus Muffler

Burghof Loerrach / Stimmen , Germany

Kelly Murray

TPi Magazine, UK

Renatas Nacajus

Zalgirio Arena, Lithuania

Eva Navratilova

Geronimo Agency, Czech Republic

Grzegorz Niemczyk

VGC Poland, Poland

Brooke Nolan

Plaster Creative Communications, UK

Freddie Nyathela

SA Roadies Association, South Africa

Michal Ocovan

Vagaboond, Slovakia

Kim Osmundsvaag

Atomic, Norway

Egemen Ozcan

Boogy the Event Company, Turkey

Johannes Partow

SMG Entertainment, Germany

Maciej Partyka

MM Communications Ltd., Poland

Anet Pichler

Glownet, UK

Manfred Porschnitzer

stageco Deutschland GmbH, Germany

Juliette Potuznik

Road Rebel, Netherlands

Marco Quirini

Floyd Reloaded GmbH, Germany

Vladica Radevic

Arena Beograd, Serbia

Aline Renet

Prodiss, France

Steve ‘Jumbo’ Richards

NoNonsense, UK

Naomi Roberts

Flare Audio, UK

Konstantin Rohr

Security-Service-Schmitt, Luxembourg

Michael Sabokat

allbuyone gmbh, Germany

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Delegates Name Company Jean Karl Saliba

jk58, Lebanon

Nicholas Sautner

Etihad Stadium, Australia

Julie Schanzenbacher

Road Rebel, Netherlands

Fabian Schulte-Terboven

eps gmbh, Germany

Mark Searle

Burghof Loerrach / Stimmen, Germany

Malika Seguineau

Prodiss, France

Paul Sergeant

Ethiad Stadium, Australia

Mary Shelley-Smith

Eat To The Beat, UK

Edwin Shirley

Edwin Shirley, UK

Stefan Siebert

TC Ticket Center GmbH, Germany

Mihkel Sirelpuu

BDG Music OY, Estonia

Michal Siska

High Lite Touring, Czech Republic

Rick Smith

Rule Out Loud, UK

Philip Solga

Media Power GmbH, Germany

Michael Spangler

eps holding gmbh, Germany

Bradley Stauffer-Kruse

Priscilla Queen of the Desert, The Musical, UK

Martin Steffen

eps holding GmbH, Germany

Gerry Stevens

Talent Care International, Bulgaria

Andrew Stone

eps australia pty ltd, Australia

Sarjono Sutrisno

Trilogy Live, Indonesia

Cesar Takaoka

eps brasil ltda, Brazil

Chad Taylor

Live Nation Finland, Finland

Bo Teichert

EPS Scandinavia ApS, Denmark

Karaoglan Tesci

Biletix A.S., Turkey

Okan Tombulca

EPS Holding GmbH, Germany

Luca Tosolini

eps Italy, Italy

Paul Twomey

Robertson Taylor Insurance Brokers Ltd, England

Christoph Uerlings

Christoph Uerlings Productions, Germany

Maria Uerlings

eps sp. z.o.o., Poland

Neel Vasavada

eps america llc, USA

Florian Von Hofen

VPLT, Germany

Meagan Walker

Rod Laver Arena, Australia

Laura Wellstead

Robertson Taylor Insurance Brokers Ltd, England

Adrian Whitmarsh

Premier Aviation, UK

Ceren Yildirim

GNL Entertainment, Turkey

Randy Young

T Servis s.r.o., Czech Republic

Vladimira Zahradnikova

JV Agentura, Czech Republic

Edward Zammitt

Right Structures, Malta

Agota Zirkuli

ACC Liverpool, England

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