Perco Cleaning - Company Profile

C A R P E T C L E A N I N G | S P E C I A L I S E D C L E A N I N G | R E S TO R AT I O N | S T R U C T U R A L D RY I N G

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Company Profile

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Perco Professional Services

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Health Benefits

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Carpet Cleaning

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Water Damage Restoration

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Structural Drying

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Mould Remediation

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Hard Floor Cleaning and Restoration

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Fire and Smoke Restoration

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Methamphetamine Labs

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Hoarding and Squalor

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Sustainability

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Qualifications

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Contact Information

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COMPANY PROFILE Perco Cleaning & Restoration can clean anything from the planned to the unexpected.

Whether you require a carpet cleaning service, professional rug cleaning service at our in-house rug spa, safely clean up a blood spill or dry and restore your property after fire or flood damage.

Our experienced technicians are IICRC accredited and committed to providing cleaning and restoration services based on the highest standard of honesty and integrity.

Having travelled to the USA and UK we have been able to source the very best equipment available to our industry.

We have also studied in Advanced Structural Drying as well as many other specialised training courses both in the UK and the USA as it is recognised as the forefront to our Restoration Industry. We will continue to study and source the best methods appropriate to the requirements of our clientele.

Our knowledge of cleaning and restoration is respected and recognised internationally.

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PERCO PROFESSIONAL SERVICES Residential Cleaning Houses, townhouses, apartment blocks

Commercial Cleaning Commercial & Industrial

• Carpet

• Carpet Cleaning

• Upholstery

• Encapsulation Cleaning

• Rug (in-home or at the Perco Rug Spa)

• Chewing Gum Removal

• Tile & Grout Cleaning

• Anti-static

• Total Hygiene Programs

• Tile & Grout Cleaning

• Stripping/Sealing Floors

• Maintenance Programs • Stripping/Sealing Floors

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Real Estate Cleaning Rentals & Deceased Estates

Restoration Domestic, Industrial & Commercial

• Carpet Cleaning

• Urine Decontamination

• Tile & Grout Cleaning

• Flood Damage

• Urine Detection

• Fire Damage

• Inspection Reports/Advice

• Odour Control

• Meth Lab Cleans

• Mould Remediation

• Carpet repairs & Re-stretching

• Hard Floor Restoration

Rug Cleaning In-home or at the Rug Day Spa

Specialised Cleaning Including hazardous substances

• Oriental Rugs

• Hoarders Cleans

• Persian rugs

• Mould Remediation

• Delicate Wool

• Meth Lab Cleans

• Silk rugs

• Crime & Trauma Cleans

• Synthetic rugs

• Emergency Flood Control

HEALTH BENEFITS

CARPET CLEANING

Did you know that one in every three people are effected by asthma, hay-fever or allergies?

Perco technicians can evaluate your carpet to determine the most suitable method of cleaning.

Perco’s services can dramatically reduce the presence of bacteria, dust mites & their excrement, mould and fungi.

A thorough pre inspection will identify the fibre type and construction, allowing us to choose the best method and shampoo.

This removes irritants for asthma and hay-fever sufferers, but also wider health threats carried by bacteria or from mould spores, which can cause serious ongoing health problems and in severe cases even death.

By keeping the areas in which you live & work clean, you dramatically reduce health risks for both yourself and those around you.

We offer traditional hot water extraction method, as well as other low moisture methods including dry cleaning, encapsulation and host system.

Rugs can be cleaned at our in-house rug spa, a unique deep treatment system that leaves rugs fresh and clean.

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WATER DAMAGE RESTORATION A fast, effective and appropriate response is critical in minimising the damage and cost caused by water damage.

During the restoration process we use a variety of meters that measure the moisture content. Perco has a different meter for every surface from carpets to hard floors, to wood and concrete. By using these gadgets we can determine when the water affected area is dry and within a safe level.

The sooner you start the mitigation process of making the area safe, checking for hazards and risks the more chances you have of successful restoration. This would include extracting any excess water and installing drying equipment. Restoration commences once all stakeholders have been informed and it is cost effective to do so.

The use of infra red cameras can find the most hard to determine areas of water damage, also very useful for mould and leak detection.

All of our technicians are qualified in water damage restoration and we are equipped to deal with any job presented to us.

At Perco Cleaning & Restoration, we carry a large range of drying equipment to assist with drying both structures and contents.

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Advanced equipment such as heat drying, ventilation air dryers, injection drying machinery, hard wood floor drying equipment and much more sets Perco restoration away from any of its competitors.

We have an independent innovative approach to dry different structures from the common dwelling to full structural drying of buildings.

STRUCTURAL DRYING Water damage is not just superficial, and when untreated it can undermine the integrity of almost any structure.

To be able to dry a building’s structure, you need to know the make up of the structure.

There are all types of building components to consider.

An engineered floor may have different layers including different adhesives. A wall may be double brick or have insulation. You may be dealing with all these factors and more. They will all need to be determined before you can consider preparing a scope of works.

A Perco technician can assist in assessing the elements involved and advise on the most suitable and cost effective method for your situation, whether it be heat drying, air movement or dehumidification. Full infra red cameras can also be used by our fully trained staff in determining trapped moisture not visible to the eye.

We will manage the project from start to finish ensuring all OH&S obligations are met and ensuring all stake holders are informed of any variations along the way.

Advanced training overseas together with innovative equipment decisions means that with Perco Cleaning and Restoration you have the very best of knowledge to handle any situation.

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MOULD REMEDIATION Mould spores are naturally occurring in the environment - but they really love a little moisture.

When present in large quantities, mould spores can trigger allergic reactions and respiratory problems. Some mould’s produce mycotoxins which pose serious health risks - high level or prolonged exposure can lead to neurological problems and in some cases has known to cause death.

High moisture levels can be the result of poor ventilation, external water coming in through the floor, walls or roof, from plumbing leaks or from moisture produced by daily activities such as bathing, washing clothes or cooking, a common cause is the family clothes dryer installed with no or very little ventilation. If an area is dry; mould will not grow.

Perco understands the risks associated with mould, and our technicians will work quickly to make safe any property.

We are trained to determine the cause and quickly contain the affected areas thus not to contaminate the rest of any dwelling or office.

Recent unpredictable weather patterns have caused an increase in flooded properties. Poor flood restoration practices can leave properties with excess moisture in wall cavities, skirtings, carpets and other porous materials.

These moist conditions are the perfect environment for mould to grow; but not for humans.

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We understand the importance of interruption to families and businesses where we work quickly and efficiently with our processes for decontamination and the importance of reinstatement as quickly as possible. To aid this Perco has a full building team consisting of plumbers and electricians to compliment our Mould Decontamination Teams.

HARD FLOOR CLEANING AND RESTORATION No job too small or too big We offer many hard floor services such as tile and grout cleaning, pressure washing, sanding and re-polishing of hard wood floors, concrete cleaning and much more.

We apply our training with our advanced technology to give you the best results in hard floor surface rectification and cleaning.

We can clean and maintain the following types of hard floors • Ceramic Tiles

• Granite

• Rubber

• Cork

• Linoleum

• Limestone

• Porcelain Tiles

• Marble

• Terracotta

• Parquetry

• Polished Timber

• Concrete

• Vinyl

• Slate

Ask for one of our technicians today for an appraisal on any job requirement. No job is too big or too small.

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FIRE AND SMOKE RESTORATION Our highly trained technicians quickly assess the damage to provide a clear definition on what can be remediated and ensure the correct, most cost effective course of action to restore efficiently and negate the risk of consequential damage.

Invisible soot and smoke residue is indicated by an odour.

Without the effective removal of even the finest residue the property will always smell. Therefore it is imperative that the soot residue is thoroughly removed before the finishings (such as sealers, paints and wall coverings) are applied, as the smoke odours can become trapped and are difficult to locate and treat.

A trained technician will identify what equipment is necessary such as the usage of air filtration systems, encapsulate chemicals and the use of Hot fogging or Hydroxcyl.

A clear scope of works together with correct SWMS (safe work method statement) are always provided to all parties involved.

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METHAMPHETAMINE LABS During the financial year 694 illegal “meth labs” were discovered in Australia, 113 of them in Victoria. It’s estimated only 5% of labs are found.

Based on these statistics, there could be as many as 2,260 undetected and unremediated labs throughout Victoria.

If left unremediated, properties previously used as clandestine drug laboratories pose serious health problems to future inhabitants.

During the cooking process, dangerous chemical vapors and methamphetamine residues permeate all porous surfaces (gyprock walls, grouting, carpet, upholstery and fabrics etc).

It doesn’t matter if the police (or anyone else) clear up all the chemicals, it only takes one cooking session for the property to become contaminated.

Perco Cleaning and Restoration have taken extensive training courses and are fully qualified to remediate these situations. We are also happy to provide advice on what to look out for when entering a property that has previously been used as a lab.

The crime commission has also recently published some guidelines on what action to take should you discover, or find yourself responsible for the removal of a “meth lab”.

These guidelines can be found at: www.crimecommission.gov.au www.methlabcleanup.com.au

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HOARDING AND SQUALOR We understand that there are many underlying issues associated with hoarding and can involve family, friends, social workers, council works, police and other professional people.

We understand we have to be firm, fair and sensitive in these types of situations.

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Our technicians go through strict training programs, which allows them to understand and deal with these sensitive cleans.

They are trained to be both compassionate but effective.

The correct personal protective equipment is used for each job as well as the correct method of disposal. We have a team of plumbers, electricians and other professional trades if outside help is required. If requested, we can also prepare full content inventories and arrange temporary storage of contents.

We will keep you informed of the process and we will encourage the client to be involved in every stage.

SUSTAINABILITY

QUALIFICATIONS

Quality Management

We are as passionate about health and safety as we are our training.

Punctuality, convenience and price are important factors taken into account by our clients and they are aspects we take very seriously. However, quality control is our measure of success. It’s the quality of our work that is the manifestation of our actions once our technicians have left the work site. If quality is taken for granted, it can start to slip. If it’s documented, specified and checked at every step, quality is assured.

Health and Safety We provide a safe work environment for our staff, clients and the wider public. We currently have a health and safety quality program in place.

• Fully comprehensive Occupational Health and Safety program • Public liability insurance of $20,000,000 • All technicians are trained through the IICRC/Clean Trust and the ABRA American Bio Recovery Association • All of our technicians are qualified in their field of work.

Why choose an IICRC / Clean Trust Certified Firm?

Environment

Perco Cleaning & Restoration is accredited by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the internationally recognised organisation providing accreditation for carpet cleaners.

We understand that we have a responsibility to protect our environment and we are committed to conducting our business in an environmentally responsible manner.

Established in 1972, the IICRC sets and promotes high standards and ethics within the inspection, cleaning and restoration service industry.

Our commitment to the environment is demonstrated through providing training and support to staff to adopt sustainable practices.

More information can be found at www.iicrc.org.au

We continue to work on our three level environmental management system that assists us to run all aspects of our business in a sustainable way. These three levels cover: ISO 9001 - Formalised systems and procedures in Quality Assurance for all aspect of the business AS/NSZ 4801 - Occupational, Health Safety and Risk Management ISO 14001 - Environmental Impact Minimisation Management System

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1300 7 PERCO (1300 7 73726)

3 / 1-5 Amayla Crescent, Carrum Downs VIC 3201

admin@percoaustralia.com.au

W W W.P E R COAU S T R A L I A.CO M.AU

1300 7 PERCO (1300 7 73726)