Shared Ride Services
Non-emergent Medical Transportation is a shared ride service. Shared ridership means you will enjoy transportation with other patients.
• Driver may pick up and drop off other passengers during your ride. Please be courteous to other passengers by being ready at pick-up time so we do not have delays for you and other riders.
• We can only provide rides to non-emergent medical appointments.
• Examples: Dialysis, Primary & Specialty Care, Behavioral Health Services and other medical appointments
• If you have a Medical Emergency, CALL 911.
PPE Guidelines
To be as safe as possible drivers and patients riding with GRHC Non-emergent Transportation Services will follow GRHC Personal Protection Equipment guidelines when using non-emergent medical transportation. Guidelines are subject to change with current conditions and safety requirements.
Patients diagnosed with COVID or other respiratory illness will wear an N95 mask and appropriate PPE during transportation.
• Drivers transporting patients required to wear masks will also wear a mask.
• If you don’t have a mask, your driver will provide one for you.
• MTS Vehicles are sanitized each evening for your protection.
• Vehicles and Drivers are equipped with various PPE, including gloves, masks, disposable gowns, cleaning wipes, hand sanitizer, and more as needed.
Common Questions
I am in a wheelchair, can you accommodate my ride request?
Great news! We have vehicles that enable you to travel comfortably in your wheelchair or transfer to a seat as needed.
If I get my own ride to a facility, can you take me home afterwards?
Yes, if a member of the provider team calls to schedule the return ride home and confirms you saw a provider. If you are arranging non-MTS transportation to your medical appointment, but would like MTS to provide transportation after your appointment, please let us know.
How far in advance can I schedule my appointment?
You can schedule your ride as soon as you make your medical appointment. Even if the appointment is several months out, give us a call. We look forward to making your reservation.
What can I do if I have a repeat appointment every week?
Give us a call and we will make a standing reservation for you. For example, if you have dialysis at the same time every week, we will book all of your future transportation. Therefore, you will not have to call every week to schedule your rides.
Non-Emergent Medic al Transportation Services (MTS) presents
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Medical Transportation Services Contact Information:
Hu Hu K am Memorial Hospital
Main Phone: (602) 528-1384
Komatke He alth Center
Main Phone: (520) 550-6328
H au’pal (Red Tail H awk) He alth Center
Main Phone: (520) 796-2663
Ak-Chin Health Clinic
Main Phone: (602) 528-1384
Hu Hu Kam Memorial Hospital 483 W. Seed Farm Road | Sacaton, Arizona 85147
Main Phone: ............................. (520) 562-3321 Ext. 1384 or (602) 528-1384
Toll-Free Number: .............................................. 1-888-484-8526 Ext. 1384
Scheduling / Office Hours:
Monday – Thursday ...................................................... 7:00 am to 6:00 pm
Friday ......................................................................... 7:00 am to 5:30 pm
Saturday ..................................................................... 7:00 am to 3:30 pm
Sunday ....................................................................................... CLOSED
Komatke Health Center 17487 S. Health Care Drive Laveen, AZ 85339
Main Phone: ........................... (520) 550-6000 Ext. 6328 or (520) 550-6328
Scheduling / Office Hours:
Monday – Friday .......................................................... 8:00 am to 5:00 pm
Saturday – Sunday........................................................................ CLOSED
Hau’pal (Red Tail Hawk) Health Center
3042 W. Queen Creek Road Chandler, AZ 85286
Main Phone: ..................................................................... (520) 796-2663
Scheduling / Office Hours:
Monday – Friday .......................................................... 8:00 am to 5:00 pm
Saturday – Sunday........................................................................ CLOSED
After-hours on Weekends or Holidays, ask your Discharge Nurse to call: Hu Hu Kam Memorial Hospital Emergency Department: ......................(602) 528-1215 Z-Best Medical Transportation: ........................................................ (520) 494-7631 (480) 567-6704
