Activity Report 2020 - Groupe Mutuel

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Groupe Mutuel in 2020

101 mio 50 mio 25,500

+230

repaid to our policyholders in autumn 2020.

number of newly hired employees in 2020.

Since health costs were lower than expected in 2019, Groupe Mutuel repaid CHF 101 million to over 780,000 policyholders in 2020. In 2021 and in line with what has been undertaken previously, we have decided to reallocate CHF 50 million of financial reserves to our policyholders, in a form yet to be defined and subject to approval by the FOPH. Why a refund once again? Because there is no need to accumulate excess financial reserves; they must be returned to our policyholders. Reserves belong to our policyholders. We said that we would do it and we are doing it. We will continue to do so if our financial situation makes it possible.

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the impact of COVID-19 direct costs on compulsory health insurance (AOS/ OKP). According to several recent studies and estimates, direct costs in Switzerland related to COVID-19 amount to hundreds of millions of francs for all health insurers. For Groupe Mutuel, an additional CHF 50 million can be put down to the consequences of the pandemic (mainly costs of hospital stays and tests covered by health insurers until June 2020). At the same time, however, health costs did not increase as much as expected last year due to successive partial lockdowns (fewer elective operations, less appointments with specialists). According to our estimates, the average cost per insured person increased by less than 1% in 2020 compared to an average of 3% in recent years.

corporate clients (+1,500). Significant increase in the corporate sector. In 2020, 1,500 new companies signed up to Groupe Mutuel, bringing the total number of corporate clients to 25,500 as of 1 January 2021.

Despite the pandemic, Groupe Mutuel continued to recruit employees throughout the year, with over 230 new positions created in 2020. This significant effort reflects our commitment to strengthen all sectors of the company, in particular internal sales and the Contact Center.

In terms of loss of earnings insurance in the event of illness, Groupe Mutuel is now ranked 4th in Switzerland, ahead of most private insurers, which is an excellent achievement. In 2020, our overall turnover in the corporate sector increased by close to CHF 40 million.

ACTIVITY REPORT 2020 OF GROUPE MUTUEL


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