2021
Rise Up FALL FUNDRAISER PROGRAM
Juliette Manager Guide
Fall Fundraiser Timeline
IMPORTANT DATES For GSHPA fall fundraiser program
September 23rd
November 7th
November 9th
program Begins
In-person order taking ends
Deadline to edit orders/ rewards
November 10th
December 1st-3rd
December 21ST
Online order taking ends
Product Deliveries
Deadline to submit Payment to gshpa
Deadline to edit orders/ rewards for FFSUMs
Ways to Participate
In-Person
Online
Dates
Nut & Candy Order Card Items
9/23-11/7
Nut & Candy Online Items
9/23-11/10
Magazine Subscriptions
9/23-11/10
Care to Share Donations
9/23-11/7
Care to Share Online Donations
9/23-11/10
Magazine Voucher Donations
9/23-11/10
Nut & Candy Girl Delivery Items
9/23-11/10
Payment
Delivery
collected by girl at time of delivery
product picked up by in early December; delivered to customer by Girl Scout
customer pays online; deducted from amount owed
product shipped directly to customer
customer pays online; deducted from amount owed
product shipped directly to customer
collected by girl at time of order
GSHPA donates product to Soldiers’ Angels
customer pays online; deducted from amount owed
customer pays online; deducted from amount owed
customer pays online; deducted from amount owed
GSHPA donates product to Soldier’s Angels
GSHPA donates vouchers to designated recipient
product picked up in early December; delivered to customer by Girl Scout
Fall Fundraiser Juliette Manager How Can We Help? We have a whole team in place to support you in your role as Fall Fundraiser Troop Manager.
• Volunteer Support Coordinator Your VSC is your main support person during the Fall Fundraiser Program. They will send you monthly communications with important reminders and updates. Feel free to connect with your VSC at any time for assistance.
• Fall Fundraiser Service Unit Manager Your FFSUM is who you will connect with to pick up materials, product and rewards. If you do not know who your FFSUM is, reach out to your VSC.
• Member Services Have a quick question about the Fall Fundraiser Program? Feel free to contact our Member Services team for general support.
• Email - memberservices@gshpa.org • Phone - 800-692-7816 • Live Chat - www.gshpa.org
For questions about the M2 site or details regarding online orders.
• Email - question@gsnutsandmags.com • Phone - 800-382-8520 • Tech Support - support.gsnutsandmags.com
Key Responsibilities for FFJMs
• Pick up materials in early September • Assist Juliette with setting up M2 account • Encourage girl participation
Girl Support
• Pick up product from Service Unit • Sort and distribute product to customers
Product Management
• Alert FFSUM of any missing/damaged product
• Pick up rewards from Service Unit
Reward Management
• Alert FFSUM of any missing/damaged rewards
• Log into your M2 account beginning September 16th
M2 Support
• Make final edits by November 7th
Tools & Resources
Tools and Resources for FFTM
GSHPA Product Program Toolkit GSHPA Product Program website containing updates, communications, resources and other tools to support your Product Program experience.
gsLearn - Log into your MYGS account to access all the Fall Fundraiser training videos in gsLearn.
Delivery Tickets - While there are many helpful reports in M2, the Delivery Tickets make sorting product and rewards easy! Delivery Tickets are available for both product and reward and can be used as a receipt when picking up your items.
**IMPORTANT - Delivery Tickets will not show on your M2 Dashboard until after GSHPA has submitted the final order on November 12th. Disregard financial information within M2 as it does not take into account your Juliette status.
Getting Started
Getting Started Get GSHPA Approved - Before you can gain access to your M2 account, you must be approved as the FFJM by GSHPA. This means you have: • registered your Juliette for the current Girl Scout membership year • completed GSHPA Fall Fundraiser Juliette training • submitted your Juliette agreement form
Log into M2- Beginning September 16th, you will be able to log into your M2 account. If you don’t receive your “Welcome Email” simply go to the url below and click “Forgot Password”
gsnutsandmags.com/gshpa Materials - Your FFSUM will notify you of when and where to pick up your troop materials. Below is a list of what you will need: • Nut/Candy Order Card - 1 per girl • M2 flyer - 1 per girl
*Parents/Guardians MUST submit the Juliette online agreement form in order for their Girl Scout to participate in the Fall Fundraiser Program
M2 Tasks & Dates M2 Tasks for FFJM • Log in and set up M2 account • Assist Juliette with editing product orders and reward selections • There is no submit button; whatever is showing in M2 on November 12th will get submitted for final orders • Print Product Delivery Tickets • Print Reward Delivery Tickets
Important Dates for FFJM • Early September - pick up troop materials from FFSUM • September 16th - begin logging into M2 • November 9th - last day to edit in-person orders and rewards in M2 • November 12th - Delivery Tickets become available on M2 Dashboard • December 10th - Deadline to submit payment to GSHPA
Donations Care to Share donations • Customers can give $7.00 donations toward the Care to Share donation program • Girls that get 6+ Care to Share donations will earn the Care to Share patch • Customers can donate in-person or online • GSHPA will coordinate donating all nut/candy items to the Care to Share donation recipient: Soldiers’ Angels
*NEW* Magazine voucher donations - online only • Customers can choose to donate magazine vouchers through a girl’s online magazine storefront • You are invited to submit suggestions of where to have magazine vouchers donated by scanning the QR code • At the end of the program, GSHPA will donate vouchers to recipients nominated by GSHPA members
Girl Rewards Rewards • Girl rewards and patches can be found on the Nut/Candy Order Card • Patches and rewards are cumulative • Beginning at the $800 level, girls will need to select between two different options of rewards • M2 will track rewards as they are earned throughout the program • It takes the M2 site 1-2 hours to process online orders and update rewards
Highest Level Rewards • Girls earning the Sponsor A Penguin reward or the 2 amusement park tickets will be contacted directly about receiving the items associated with these rewards
Personalized Patches Girl Personalized Patch • CUSTOMIZE - as soon as a girl meets the requirements for the personalized patch, she will be able to customize her final design. Girls can:
-add a name, nickname or initials -select one of two backgrounds -select one of two snowsuit colors
• SUBMIT - once a girl has completed her final design, the last step is to add her mailing address
Crossover Patch • Girls who send 16+ emails through their M2 account AND sell 275 packages of Girl Scout Cookies in the upcoming Cookie Program will earn the GSHPA Crossover patch Questions about your Personalized patch? Contact M2 Media Group.
Volunteer Personalized Patch • EARN - if your Juliette exceeds $500 in total sales, you will be eligible to earn your very own personalized patch • CUSTOMIZE - as soon as your Juliette meets these requirements, you will be able to customize your final design • SUBMIT -don’t forget to enter your mailing address to get your personalized patch sent directly to you
Money Management Promising practices • Collect payment for in-person orders when delivering product to the customers • Collect payment for Care to Share donations at the time of the order • Only accept checks from people you know and are comfortable with contacting if there is a problem • Girls should never collect payment for online orders • Ensure payment is made to GSHPA by December 10th
Juliette Proceeds To stay in accordance with IRS guidelines as a non-profit organization, Juliette proceeds must be calculated differently from a traditional troop. Juliette’s will be grouped into a tier based on their total sales amount. Juliette’s individual proceed amount will be determined by the average proceed rate of the girls in her tier. Juliette’s will be emailed total balance due, earned GO! Dough reward amount and earned GO! Dough proceed amount upon the conclusion of the program. *Financial information in your M2 account regarding balance due and proceed amounts will not be accurate as the system cannot distinguish between Juliette and troop status. Please reach out to your VSC with any questions.
GO! Dough Girl Opportunity (GO!) Dough is an exciting way for Girl Scouts to customize their reward experience. Juliette’s have the unique opportunity to earn GO! Dough as Juliette proceeds AND as earned rewards. GO! Dough can be used toward any Girl Scout related cost including: • Annual Girl Scout Membership fee ($25) • Girl Scout Official Online Store • GSHPA Events (council/service unit sponsored) • and more! To check your Juliette’s GO! Dough balance, contact memberservices@gshpa.org
Product & Reward Management Picking Up Troop Product • Product for in-person & online girl delivery orders will be delivered to your Service Unit in early December • Your FFSUM will notify you of when/where to pick up your product • Bring a copy of your Product Delivery Ticket to verify amounts *Remember, your Delivery Tickets will not show on your M2 Dashboard until November 12th • Count and recount to ensure you pick up the correct quantities of each item • Contact your FFSUM about any missing/damaged product
Sort & Distribute • Sort the product for each customer • You will be emailed a report at the end of the program with all of your online girl delivery order information • Notify your customer of when they will receive their order • Make every effort to get customer orders delivered as soon as possible
Picking Up Troop Rewards • Rewards will be mailed to your FFSUM • Your FFSUM will notify you of when/where to pick up your rewards • Bring a copy of your Reward Delivery Ticket *Remember, your Delivery Tickets will not show on your M2 Dashboard until November 12th • Count and recount to ensure you pick up the correct quantities of each item • Contact your FFSUM about any missing/damaged rewards
Thank you for taking on the role of Fall Fundraiser Juliette Manager! You play a critical role in supporting your Girl Scout through this entrepreneurial journey. We are so thankful for the time and energy you commit to ensuring they have a successful Fall Fundraiser Program experience. We look forward to partnering with you this year as together we. . .
Rise Up