Mindset Report: ALUMNI UNDER 40
Not all alumni are the same Georgia Tech alumni under the age of 40 are highly trained, resilient, curious, and hardworking. They are looking to learn, discover, and connect. This report sets its foundation in data including the 2020 Alumni Attitude Survey results as well as past donor status, event attendance, social media activity, and digital behavior. This data is a roadmap for an actionable strategy for young alumni engagement. Exercises and thought starters in the back of the booklet are designed to help integrate young alumni into our work.
Table of Contents PAGE 4
PAGE 22
PAGE 10
PAGE 26
PAGE 14
PAGE 30
A Snapshot of Young Alumni
Theme 1: Care out loud
Theme 2: Chart my own path
PAGE 18
Theme 3: Grow forth
Theme 4: Thrill of the hunt
Theme 5: Applause, please
Worksheet: Takeaways and Ideas
A Snapshot of “Young Alumni” All data is representative of alumni who are under 40 unless indicated otherwise. FY20 Donors by Age 3500
18%
3000
16% 14%
2500 2000
17%
11%
13% 9%
1500 1000 500 0 1.a
2%
20 - 29
30 - 39
40 - 49
50 - 59
60 - 69
70 - 79
80 - 89
90+
Data is representative of all alumni
Living Alumni by Age 45K
25%
40K 35K 30K
19% 18% 15%
25K
12%
20K 15K
8%
10K 4%
5K 0K 1.b
1%
20 - 29
30 - 39
40 - 49
Data is representative of all alumni
50 - 59
60 - 69
70 - 79
80 - 89
90+
Young Alumni by Country 88% USA
4% China
1% South Korea 1% France 2.a
3% India
Percent of Total Young Alumni Population
Young Alumni by State 52% Georgia
Young Alumni by City Atlanta 14%
5% Texas
Marietta 3%
Alpharetta 3%
Lawrenceville 2% Duluth 1%
3% Washington
8% California
4% Florida 2.b
Percent of Total Young Alumni Population
2.c
Percent of Total Young Alumni Population
Ranking of Qualities That Most Describe a GT Alumnus/Alumna Hard Working
45%
Problem Solver Resilient
27%
Intellectually Rigorous
19%
0%
10%
55%
28%
21%
Analytical
3.a
48%
41%
Average Older Generations
31%
23%
20%
30%
Average Young Alumni
40%
50%
60%
Reasons to Participate in an Event 18%
of total majors offered were created since 2010 3.b
1.
2.
3.
To have fun
To meet people in my area
To see friends/ network
3.c
Reasons to Give to Roll Call Knowing how gifts are used Providing financial support to GT Students Lower tuition for current students Increasing the quality of the academics Cutting-edge facilities Attracting high-quality faculty Higher school ranking It’s the right thing to do
3.d
Not Important
Critically Important
Young Alumni Wishlist
1
2
3
Local Networks and Affinity Group Events
Career Services
Alumni-Student Mentoring Program
(Career Fair, advisement, online job board)
4 Reunions
5 Student Programming (SAA, Ambassadors, Student Foundation)
4.a
Loyalty: Older Generations vs. Young Alumni Georgia Tech in general
Average Young Alumni
My major or degree program My college/school within GT Student organization or activity I was associated with
Average Older Generations
GT Alumni Association
A faculty member or instructor GT Athletics Not Important
Critically Important
4.b
Organizations/Activities Young Alumni Were Involved in as Students
4.c
Barriers to Participating in Alumni Activities Time/other commitments
64%
Geographical distance 35%
19%
I don’t know anyone
28%
Value (cost as compared to benefit) of the event
24%
Type of subject matter of the event
5%
33%
0%
7%
10%
20%
30%
40%
50%
60%
70%
80%
FY20 Young Alumni
Young Alumni by College College of Business
10%
College of Computing
16% 4% 57%
College of Sciences
8%
Ivan Allen College
5%
5.b
34%
12% 10%
I won’t make a difference
College of Engineering
Average Older Generations
32% 32%
I don’t want to
College of Design
Average Young Alumni
45% 46%
Unsure of how to get involved
5.a
68%
Male (68%) 5.c
Female (32%)
24% of FY20 donors are young alumni
16% increase in study abroad from Older Generations to Young Alumni 6.a
6.b
Top Areas That Impact Overall Opinion of Georgia Tech 1.
2.
3.
4.
5.
Value/ respect for degree
A diverse and inclusive environment
School rankings
Accomplishments of students
Accomplishments of alumni
6.c
100%
100%
100%
65%
27%
0%
of young alumni believe giving positively impacts the student experience and furthers the mission of GT 6.d
0%
think that GT needs financial donations
24%
0%
of young alumni who haven’t given to Roll Call plan to in the future, versus only 6% of older alumni
Care Out Loud
Mindset ReportAlumni Under 40
Care Out Loud
As students, young alumni were highly involved in their campus communities and now look to reconnect to those roots. As alumni, they prefer to invest their limited time with students, sharing their experiences and supporting them through early career transitions. These community builders love to support great causes and make connections through their networks.
11
Care Out Loud 33% were involved in community service organizations as students.
63% of volunteers were young alumni, based on 1,000 alumni who filled out the volunteer form.
31% increase in Roll Call web traffic from young alumni in April with the compassion campaign #swarmstrength.
62%
of last year’s registered mentors were young alumni.
25% of the current Network Leaders and ambassadors graduated in 2010 or after.
Snapshot of alumni under 40: 1.a, 3.d, 4.a, 4.c, 6.a, 6.c, 6.d
28% of participation from Giving Tuesday 2020 came from young alumni, a 14% increase over their average giving rate.
Young alumni are making an impact in volunteer leadership and mentoring and are looking for ways to share with their communities. Make sure to shout out great work and provide sharable content to volunteers. Young alumni are excited about opportunities to recruit others when it comes to giving. While they personally may give a small amount, their ability to reach out and crowdsource through friends cannot be denied. Through the #swarmstrength and the peer-to-peer fundraising challenge on Giving Tuesday, young alumni accepted the challenge of spreading the word and engaging with their own audiences to support students.
Key Attributes
Active with volunteering their time
Value the mentoring relationship
Sharing is as important as caring
13
Chart My Own Path
Mindset ReportAlumni Under 40
Chart My Own Path
This generation of Tech alumni are decision-makers who thrive in a world full of options and opportunities. Young alumni had diverse and flexible experiences as students and write their own traditions as alumni. This born-to-lead, “the world is your oyster” bunch know what they like and want and gravitate toward their interests, which are quite similar to each other.
15
Chart My Own Path Online giving in 2020 grew 20.7% year over year for nonprofit organizations in 2020, the biggest growth in online giving since its inception. https://institute.blackbaud.com/charitable-givingreport/online-giving-trends/
20% more 18 to 44-year-olds said they were engaged in unique giving during Covid-19 than older generations; including ordering take-out from a local restaurant to help it stay in business or paying their stylist at a time when they couldn’t get a haircut. https://scholarworks.iupui.edu/bitstream/ handle/1805/23750/covid-report1.pdf
65%
of Pi Mile participants in 2017–2019 were young alumni.
Snapshot of alumni under 40: 1.a, 2.a, 2.b, 2.c, 3.a, 3.c, 3.d
Only 16% of Homecoming registrants are young alumni; however, the Young Alumni Homecoming Happy Hour has hit the registration capacity for the last 3 years.
Alumni are 23% more likely to take a click-through action on an email that includes local event information versus non-personalized content.
Young Alumni have two unique attributes when compared to past generations: They cite “resilient” and “intellectually rigorous” as top-five qualities of Tech grads (along with “problem solving,” “hard working,” and “analytical”). These two qualities make them life-long learners who are not shy about engaging with complex emerging technologies or learning new skills. The “vibe” is key to young alumni events: Come and leave when you want, meet up with friends, catch up on what’s new, and explore fresh on- and off-campus experiences…with just a dash of nostalgia. Young alumni prefer the à la carte nature of a newsletter over single-option or single-path emails. They are more likely to choose a local event than editorial copy when given the option.
Key Attributes
Open to new ways to give
Come and “ghost” as they please
Let them make their own choices
17
Grow Forth
Mindset ReportAlumni Under 40
Grow Forth
Young alumni seek experts with proven track records of perseverance and a compelling journey. They are problem solvers who value experience over titles. They love the climb, figuring out things for themselves and sharing what they learn with others. These alumni value resilience, and work to build it in their lives. These alumni combat uncertainty by truth-seeking, curiosity, and a will to solve problems. Being a student or young professional during the Great Recession and growing up in an age of an ultracompetitive college application process has taught those who are under 40 to fight for what is theirs.
19
Grow Forth Young alumni ranked the importance of career services, events, and programs 52% higher than older generations did.
60% more young alumni attended Homebuying and Personal Finance seminars than Happy Hours.
2% of overall traffic in November 2020 came from the WAN Cocktail Engineering Happy Hour with a twist, making it one of the top 3 pages for the month.
Online stories with experts giving advice had 50% higher traffic than average and 75% higher traffic on stories of perseverance.
Snapshot of alumni under 40: 2.a, 2.b, 4.a, 4.c, 5.b, 6.b
30% more young alumni attended the Blockchain Business Strategy and Applications seminar than general career events.
Young alumni are looking for hands-on learning experiences where they can find support for life milestones like homebuying, preparing finances for the future, and getting their next promotion. They appreciate opportunities to network with professionals in their field and establish relationships with innovative companies, especially when the opportunity is paired with a way to give back to students, peers, and friends. Many young alumni are pursuing careers in emerging industries and are seeking mentors and peers who follow their own course or who change career paths.
Key Attributes
Hands-on learning
Enjoy the journey
Take action from inspiration and advice
21
Thrill of the Hunt
Mindset ReportAlumni Under 40
Thrill of the Hunt
This generation of alumni are curious information seekers, and Tech expanded this skill. Growing up in the age of the internet, they have become digital archeologists, digging to find the answer to a challenging problem or the next meme for a virtual laugh. The current Tech experience involves an onslaught of information beyond just that of the classroom. The Reddit chatter, peer social media activity, and classroom chat boards require the ability to comb through vast digital details to find pertinent information. And that feeling of success to uncover digital “Easter eggs” stays with them into alumni-hood.
23
Thrill of the Hunt 11K reach with 1.5K engagements on Facebook for Dellwood Drive.
4% of gtalumni.org visitors read the Dellwood drive story, making it the most popular web content in December 2020.
#3 Top on Instastories in January, the Sideways memorial reached more than 6K on Facebook.
25% of alumni opened the A/B tested alumni newsletter 12/17/2020 featuring the Dellwood Drive story.
Snapshot of alumni under 40: 3.a, 3.b, 4.b, 4.c, 5.a
6% more pages per session than older generations and the longest session duration of any generation except 65+.
Young alumni are willing to spend more time on gtalumni.org and will click through less-visible content blocks in the email if the content is of interest to them. They are on the hunt for a good story, a way to be in the know on what’s going on with alumni in space, the basketball team’s winning streak, and good news about fellow graduates and students. While they self-profess that history has little impact on their overall opinion of Georgia Tech, they are known to consume lighthearted, historical stories such as the Dellwood Drive and Sideways stories. Getting specific and framing the story around something personal and universal (having Tech neighbors or anxiety for finals) is a great way to increase interest.
Key Attributes
Scroll-anddiscover mode
Show them an event or content is for them— don’t tell them
Share the “next” engagement opportunity based on their interests
25
Applause, Please
Mindset ReportAlumni Under 40
Applause, Please
Young alumni show their Tech sprit when they share the accomplishments of others. Not all affirmations are equal for this audience: Praise should be genuine, effusive, and slightly sentimental. “Thank you, you were very helpful,” resonated more than “We did it.”
27
Applause, Please 6x more likely to complete the Young Alumni Council application when nominated by someone else than when self-nominated.
27% open rate when names of alumni who were part of the Mars mission were included in the newsletter.
Top categories that affect overall opinion of Tech: #1
#2
#3
Value/respect for degree
Diverse/ inclusive environment
School rankings
30%
Snapshot of alumni under 40: 3.a, 3.c, 4.a, 4.b, 6.c, 6.d
#4
#5
Accomplishments Accomplishments of students of alumni
of (322) 40 Under 40 nominators were young alumni.
You have a winning process when young alumni raise their hands to participate through nominating and simple sign-ups. Young alumni like to show their Georgia Tech pride by celebrating accomplishments of others in the community. Be inclusive of them wanting to give shout-outs and praise their work when they volunteer and give. Do it as a “warm hug” versus a “pat on the back.”
Key Attributes
Shout out peers
Celebrate Tech
Flatter me via my peers and I’ll respond
29
Worksheet: Takeaways and Ideas Care Out Loud What are your initial reactions to this theme and information? Is there anything surprising?
Considering what you know about the Alumni Association’s engagement activities, how do you believe this information could influence the work that we do?
Chart My Own Path What are your initial reactions to this theme and information? Is there anything surprising?
Considering what you know about the Alumni Association’s engagement activities, how do you believe this information could influence the work that we do?
Grow Forth What are your initial reactions to this theme and information? Is there anything surprising?
Considering what you know about the Alumni Association’s engagement activities, how do you believe this information could influence the work that we do?
Thrill of the Hunt What are your initial reactions to this theme and information? Is there anything surprising?
Considering what you know about the Alumni Association’s engagement activities, how do you believe this information could influence the work that we do?
Applause, Please What are your initial reactions to this theme and information? Is there anything surprising?
Considering what you know about the Alumni Association’s engagement activities, how do you believe this information could influence the work that we do?
What does success look like?
What ideas has this conversation inspired that you would like to share with the Alumni Association?
Abbey Callahan, Director of Student and New Alumni Engagement, is leading the strategy effort. If you would like to share your reactions or takeaways regarding the young alumni strategy effort, please reach out to her via email at abbey.callahan@alumni.gatech.edu.