20+ FESTIVE TOURS
It’s the most time of the year
Why not do something special this year and celebrate the festive season with us. Our Festive collection is packed full of exciting ideas and includes everything from pre-Christmas breaks to all-out Christmas and New Year adventures. Perhaps you’ll soak up the atmosphere on a UK Christmas holiday, take a dip in the sea on Boxing Day or hear the Pope’s Christmas message in the Vatican City.
Whatever you choose, every holiday has been designed exclusively for solo travellers and you’ll be with a group of like-minded people who share your sense of fun and adventure.
CHRISTMAS MARKETS
Treat yourself to an early present and experience the magical atmosphere of a European Christmas market.
CHRISTMAS
If you want to get away for the big day itself, we’re sure to have something to whet your appetite!
NEW YEAR
Join us as we welcome in the New Year in an array of destinations in the UK and Europe.
NEW YEAR
“Fabulous holiday, knowledgable and very helpful guides. Lots of different experiences. Lovely group of people.”
VivTHE FESTIVE SEASON
AND LEAVE ALL THE HARD WORK TO US!
Book with us and you won’t have to lift a finger. We’ve got everything covered so all you have to do is relax and enjoy your holiday.
There is so much included in a Just You holiday: flights, accommodation, all breakfasts and many other meals.
Our expert Holiday Directors are there for you throughout your holiday and we include lots of amazing experiences, as well as free time to relax and explore.
We also understand the importance of own space - every traveller is guaranteed a room of their own, with no single supplements. Best of all, you’ll be with a group of like-minded people who share your love of travel and sense of adventure.
all our holidays include
4 A room of your own guaranteed
4 Expert Holiday Directors
4 Incredible experiences
4 Welcome get-togethers
4 Breakfast everyday
4 Freedom and flexibility
4 Plenty of excursions
4 A friendly representative at the principle airport
“What a super way to spend Christmas! Made all the more enjoyable by our lovely Holiday Director Paula, who cared for us and made the experience such a wonderful success.”
Susan Sutcliffebook with Confidence
Unlike many other travel companies we operate an Independent Trust Fund where all of your money is held in trust until you return from your holiday - meaning your money is 100% protected.
Our Holiday Assurance promise gives you peace of mind knowing that we have enhanced safety measures on trips and given extra training for our Holiday Directors.
You are always in good hands, with Just You.
ROMEA CHRISTMAS BLESSING
On Christmas Day, we visit St Peter’s Square in the Vatican City where the Pope addresses the world. This papal address is called Urbi et Orbi, which translates as “to the city of Rome and to the world”. Soak up the truly magical atmosphere, it’s a real Christmas highlight.
experiences Incr edible
CHRISTMAS IN CHESTER
If you’re feeling brave, then why not take part in the Boxing Day dip in Llandudno, which entices people from all over the country to run into the sea, often in fancy dress. After which, enjoy afternoon tea including a glass of champagne.
We pack plenty of unique and unforgettable experiences into every one of our holidays, and there are lots of festive treats included too!
CHRISTMAS IN OXFORD
One of the highlights of the UK festive calendar, enjoy Blenheim Palace’s picture perfect gardens filled with festive cheer as over a million lights and seasonal sounds fill the air. Or explore the Palace rooms, each exquisitely transformed and filled with hidden surprises.
EdinburghAMBASSADORZLATÁ HUSA
This five-star hotel was built in 1920 and is located on the famous Wenceslas Square, in the centre of Prague.
amazing escapes
We put lots of care into selecting the best accommodation for each festive holiday. Your hotel might have been chosen for its fabulous location close to all the must-see attractions or surrounded by stunning countryside. You might even find yourself staying somewhere a little bit special.
HOTEL VILLA ROMANA
This family run hotel evolved from a humble family restaurant – named ‘A Funtelli’, after the historic fountain in the courtyard. Keen to open their house to guests and put the charming coastal town on the map, the six children in the Russo family had a vision to create Minori’s first hotel. The family christened it Hotel Villa Romana, after a nearby 1st century BC Roman villa.
The hotel is now managed by the family’s 3rd generation, Andrea and Alessandro. Andrea is also the Mayor of Minori and will be delighted to welcome you into their hotel!
CHRISTMAS MARKETS
Treat yourself to an early present and enjoy a pre-Christmas break to some of Europe’s most magical Christmas Markets.
4 DAYS FROM £899 TUES 12 DEC 2023
PRAGUE CHRISTMAS MARKET BREAK
Discover the exceptional architecture and fascinating history of the Czech Republic’s capital on this festive break in Prague. Explore the enchanting Prague Castle district before spending time shopping for gifts at the Christmas markets in the Old Town Square and Wenceslas Square.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
YOUR ITINERARY
DAY 1 UK - PRAGUE
Make your own way to the airport for your flight to Prague where you will meet your Holiday Director. On arrival we’ll transfer you to your hotel located in the centre of the city on Wenceslas Square, the location of one of the city’s oldest Christmas markets. Later we’ll gather together for a festive welcome drink and dinner. (D)
DAY 2 PRAGUE
This morning we’ll transfer to the Prague Castle district of the city for a guided walking tour. This UNESCO World Heritage Site is a complex of palaces, churches, historical buildings and cobbled lanes that looks magical at Christmas time and our tour includes entrance to the Old Royal Palace and the beautiful St Vitus Cathedral. The area plays host to its own Christmas market and you will have time to explore the wooden stalls selling handicrafts and festive food and drink. After time for lunch enjoy a guided walk through the Lesser Town ending at the Christmas market in the Old Town square, the largest in the city. The square is dominated by a huge Christmas tree and lined with craft and food stalls and we’ll stop to taste some mulled wine and a typical Czech festive treat before spending the rest of the day at leisure. (B)
DAY 3 PRAGUE
This morning join your Holiday Director for a guided walking tour of historical Prague. The “City of 100 Spires” is an architectural wonder and you’ll see examples of Renaissance, Baroque and Gothic styles as you wander the winding streets in the company of your travelling companions. The spellbinding
The Adria Hotel Prague is located directly on Wenceslas Square, in the heart of Prague’s cultural, historic and commercial centre. This classical hotel combines the nostalgic charm of Old Prague with the convenience of a modern 4-star hotel. It offers fully air-conditioned rooms with satellite TV and a minibar.
Just You Holiday Director as your host
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
3 nights in a 4-star hotel. A guaranteed twin or double room of your own
5 INCLUDED MEALS
3 breakfasts (B), 1 lunch and a welcome dinner with festive welcome drink
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Guided tour of Prague Castle district
• Visit the Christmas Markets in the Old Town Square and Wenceslas Square
• Enjoy mulled wine and a festive local delicacy in the Old Town
• Guided walking tour of historical Prague
• Sightseeing river cruise with lunch
Tour and tasting at Prague’s oldest brewery
Departs 12 Dec 2023 - Returns 15 Dec 2023
Charles Bridge is like something from a fairy tale and the medieval astronomical clock is a highlight. We’ll arrive at the Vltava river and board a river cruise to enjoy lunch and a glass of sparkling wine. Back on land your Holiday Director will walk you through the sights of the New Town, ending at Prague’s oldest brewery for a tour and tasting of their famous dark beer. Enjoy the rest of the day at leisure enjoying more of the city’s Christmas markets. (B,L)
DAY 4 PRAGUE - UK
Today you will transfer to the airport for your flight back to the UK (B)
KRAKOW CHRISTMAS MARKET BREAK
With its castle skyline and cobbled streets, Krakow is a Christmas card come to life. Discover Krakow’s magical Christmas market in the heart of the old town, its new Wodka Museum and experience a traditional Jewish dinner and a visit to the extraordinary Wielizca Salt Mines on this festive break.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
3 nights in a 4-star hotel. A guaranteed twin or double room of your own
4 INCLUDED MEALS
3 breakfasts (B), 1 dinner (D) and a festive welcome drink
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Guided walking tour of historical Krakow
• Traditional Jewish dinner with live music
• Visit the Christmas Market in the huge medieval old town square
• Visit and tasting at the Wodka Museum
• Guided visit to the Wielizca Salt Mines
• Enjoy mulled wine and taste Oscypek, a local delicacy
Departs 04 Dec 2023 - Returns 07 Dec 2023
4 DAYS FROM £899 MON 04 DEC 2023
YOUR ITINERARY
DAY 1 UK - KRAKOW
Make your own way to the airport for your flight to Krakow where you will meet your Holiday Director and transfer to your hotel. Your hotel is located in the heart of the Kazimierz district, historically the Jewish Quarter of the city which has an atmosphere all of its own with excellent museums, bohemian cafes and basement bars to explore. Later we’ll gather together for a festive welcome drink followed by a welcome dinner in a traditional Jewish restaurant accompanied by live music. (D)
DAY 2 KRAKOW
This morning, join your Holiday Director for a guided walking tour of Krakow. The Krakow Christmas market takes place every year in the city’s historic central square, Rynek Glowny, the largest medieval square in Europe. The square is filled with wooden stalls selling Christmas decorations, toys, gifts and delicious food items. Traditional, handpainted Christmas glass baubles are a Polish speciality and there are many other handicrafts on display. Traditional festive treats include spiced nuts and local gingerbread. We’ll stop at Krakow’s newly opened Wodka Museum where we’ll taste one of the most famous vodkas to warm us up. The rest of the day is at leisure for you to enjoy beautiful Krakow. (B)
DAY 3 KRAKOW
Today join your Holiday Director for a morning, guided excursion to the Wielicka Salt Mines. This breath-taking site dates back 700 years when rock salt was discovered here, and since then over 300 miles of tunnels have been dug. However more than tunnels have been
excavated, the mine contains vast ornate chambers, statues carved from rock salt, and a stunning central chapel lit by chandeliers. On our return to Krakow we’ll stop in the Old Town to enjoy a welcome mulled wine and tasting of Oscypek, a local speciality before free time to enjoy more of this beautiful city at your own pace. (B)
DAY 4 KRAKOW - UK
Today you will transfer to the airport for your flight back to the UK. (B)
The Golden Tulip Krakow Kazimierz is located in the old Jewish quarter of the city close to the river and about a 20 minute walk from the old town square. Kazimierz has a unique atmosphere and many excellent museums, galleries and interesting bars and restaurants.
Rooms are air-conditioned, come with a flat-screen TV and free wi-fi.
4 DAYS FROM £1099 SUN 03 DEC 2023
VIENNA CHRISTMAS MARKET BREAK
Vienna’s Christmas Markets are an age old tradition, with more than 20 in the city. Many are set against the backdrop of classical Viennese buildings and you’ll explore the city and its best Christmas markets, including a visit to the extraordinary Schonbrunn Palace, on this festive break.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
YOUR ITINERARY
DAY 1 UK - VIENNA
Make your own way to the airport for your flight to Vienna where you will meet your Holiday Director on arrival. You will travel by coach to the city for a guided tour on foot. Highlights include the imposing Gothic St Stephen’s Cathedral, the Vienna Opera House and the Hofburg Palace, former home of the Hapsburg Emperors. In December Christmas Markets become the stars of the show, the largest located in the Rathausplatz, the large park in front of the imposing City Hall that is lit up beautifully for the season. Close by is the Christmas Village on Maria Theresien Square which has the Museum of Natural History as it stunning backdrop. Later you will check in to your hotel before gathering together at a traditional Heurigen, an Austrian wine tavern, for a festive welcome drink and welcome dinner. (D)
DAY 2 VIENNA
This morning join your Holiday Director for a visit to Schonbrunn Palace with an audio guide followed by time to enjoy the festive atmosphere at the Christmas Market in front of the palace. You’ll have time to explore at your leisure before gathering together to visit a local brewery to taste their Christmas beer. The rest of the day is at leisure. Vienna has an excellent public transport system with an easy to navigate metro. You will have a two day transportation pass included so you can spend as much time as you like exploring the Christmas markets and the city’s highlights. (B)
DAY 3 VIENNA
Today we travel together by metro to visit the Wintermarkt at the Vienna Prater, a popular
The 4 star Arcotel Kaiserwasser is located close to the Danube and overlooking the Kaiserwasser lake. There is a convenient stop on the city’s excellent metro system just a few minutes from the hotel. The property is modern and casual with a restaurant and bar on site. Rooms all come with cable TV channels and DVD players and free wi-fi is available in all rooms.
public park. Close by is the picturesque Alm Advent, a festive village with an alpine theme. We’ll continue on to the Naschmarkt, a Viennese meeting point with culinary offerings from around the world, a great spot for lunch at a restaurant or from several of the food stalls. The afternoon is free for you to explore further. (B)
DAY 4 VIENNA - UK
Today you will transfer to the airport for your flight back to the UK. (B)
Just You Holiday Director as your host
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
3 nights in a 4-star hotel. A guaranteed twin or double room of your own
4 INCLUDED MEALS
3 breakfasts (B), a welcome dinner and a festive welcome drink
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Guided walking tour of Vienna
• Visit the Christmas Markets at City Hall and Maria Theresien Square
• Dinner at a traditional Austrian wine tavern
• Brewery visit with a tasting of locally produced Christmas beer
• Visit to Schonbrunn Palace with audio guide, followed by its Christmas market
Departs 03 Dec 2023 - Returns 06 Dec 2023
Nights in hotel 3
DANUBE CHRISTMAS MARKETS
Enjoy the magnificence of the Austrian cities of Vienna and Linz, take a stroll through the festive Christmas markets and soak up the atmosphere of this wonderful time of year. A highlight is a visit to the ‘Christkindl’ town of Steyr, enchanting in its yuletide splendour.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR SHIP
4 nights aboard 4-star ship. A guaranteed twin or double room of your own
11 INCLUDED MEALS
4 breakfasts (B), 3 lunches (L), 4 dinners (D) and an all inclusive drinks package*
ESSENTIALS
Overseas transfers, other transportation, porterage, port fees, all gratuities & wi-fi
INCLUDED HIGHLIGHTS
• Cruise the Danube Valley of Wachau
• Enjoy a walking city tour of Vienna, see St Stephen’s Cathedral and the Imperial Palace of Hofburg
• Visit Vienna’s famous Christmas markets
• Enjoy a visit to Kittenberger Gardens
• Tour of the Christkindl town of Steyr
* All inclusive drinks package includes house wine, beer, cocktails, house spirits, water, coffee & tea
Departs 07 Dec 2023 - Returns 11 Dec 2023
Departs 15 Dec 2023 - Returns 19 Dec 2023
5 DAYS FROM £1599 07 & 15 DEC 2023
YOUR ITINERARY
DAY
1 UK - MUNICH
Fly to Munich where on arrival we will transfer you to Passau, located at the confluence of the Danube, surrounded by wooded hills creating a scenic back drop to the city’s towers, spires and red-roofed houses. Join your Nicko Cruises ship and after time to settle into your cabin, meet your travelling companions over a welcome drink prior to dinner this evening. (D)
DAY 2 VIENNA
Today you will enjoy a morning at leisure sailing towards Vienna, there are few places that can so delightfully evoke the spirit of Christmas than here. After lunch, explore Austria’s stylish capital and largest city, characterised by its abundance of beautiful baroque buildings and historic association with music. View the Gothic St Stephen’s Cathedral which casts its shadows through narrow cobblestone streets and the Imperial Palace of Hofburg, former royal court, now home to a collection of museums, the Vienna Boys’ Choir and the world famous Spanish Riding School. There will be time for you to explore at your leisure and enjoy the famous Christmas markets, which have been held since the Middle Ages, before returning to your cruise for dinner this evening. (B,L,D)
DAY 3 KREMS
A morning at leisure to enjoy your cruise, after a leisurely lunch arrive in Krems. The twin town of Krems-Stein offers a wealth of culture and history, the city’s thousand-year and more history is everywhere, be it on the streets and squares or in old churches, monasteries and the town houses and fortified buildings. In the run-up to Christmas, the
All cabins on board the MS Maxima are spacious, outside cabins with individually controlled air-conditioning/heating, private facilities, satellite TV with radio, phone, fridge, hairdryer and safe. Cabins on the main deck have large, non-opening portholes that offer superb views.
Upgraded cabins on the middle and upper decks boast French Balcony-style panoramic windows. A wellness centre offers a sauna, whirlpool and an array of fitness machines or you can sit back with a cocktail in the panorama salon and bar. The Panorama restaurant offers international cuisine and traditional dishes inspired by the countries you visit, served by the friendly service team as you watch the glowing festive lights through floor to ceiling windows
Kittenberger Gardens are transformed into a veritable sea of lights. Experience the special magic of Advent in the middle of the lovingly landscaped show gardens. Of course, a glass of mulled wine or punch should not be missed.
(B,L,D)
DAY
4 LINZ - STEYR
Depart from Linz to the famous Christkindl region, which becomes the centre of Christmas events each year and where ancient customs come alive again. The church in Christkindl, is a place of pilgrimage and stands today on the spot where the seriously ill conductor Ferdinand Sertl once placed a small wax child Jesus in the hollow of a spruce and prayed again and again until he was finally healed. You can send Christmas greetings to your loved ones at home from the Christkindl post office before continuing on to one of Austria’s oldest cities where you can immerse yourself in the romantic atmosphere of the town of Steyr on a guided walk.
(B,L,D)
DAY
5 PASSAU - UK
After breakfast, disembark from the cruise and transfer to Munich airport for your flight to the UK. (B)
Don’t miss
Vienna’s
Vienna Christmas Market Wachau Valleylargest Christmas Market, located in the Rathausplatz, in front of the imposing but beautifully lit City Hall.
CHRISTMAS
Why not spoil yourself and enjoy a Christmas with someone else doing all the hard work while you relax and soak up the sights, with plenty of festive treats thrown in.
VIENNA CHRISTMAS IN
Make this a Christmas to remember in one of Europe’s most beautiful wintertime cities. Marvel at Vienna’s opulent architecture, enjoy walking tours and a day out to Bratislava, all whilst soaking up the Christmas magic in this Imperial city.
6 DAYS FROM £1899 SAT 23 DEC 2023
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
YOUR ITINERARY
DAY 1 UK - VIENNA
Make your way to the airport for your flight to Vienna. On arrival transfer to your hotel, check in and enjoy a festive welcome drink with your fellow travellers. Dinner at the hotel this evening. (D)
DAY 2 CHRISTMAS EVE, VIENNA
Following breakfast, start the day with a guided city tour of Vienna, by foot and by coach. Take some free time for lunch and a stroll through the Christmas markets. In the afternoon, board the coach to the Schönbrunn Palace where you will enjoy a guided tour, before taking in the beauty of the Christmas market located in front of the Palace. Tonight’s dinner will be at the hotel restaurant. (B,D)
DAY 3 CHRISTMAS DAY, VIENNA
Merry Christmas! Start your day with a leisurely breakfast before embarking on a tour of the oldest parts of Vienna. Join your local guide walking through the narrow streets and be amazed by the history of this Imperial city. The afternoon is free to do as you choose, perhaps enjoy some mulled wine and the Christmas markets. Enjoy a 4-course festive dinner tonight to round off your Christmas Day. (B,D)
DAY 4 BOXING DAY, MELK ABBEY
Today starts with a drive to the magnificent Melk Abbey for a guided tour. The Abbey is one of the biggest and most beautiful European Baroque ensembles where Benedict Monks have continually lived and worked since 1089. Heading back to Vienna, you will you stop in the wine district of the city. First, a short, guided tour of the region and then a stop at a local restaurant to enjoy wine tasting. After, we continue with a typical Heurigen evening,
ARCOTEL WIMBERGER
The Arcotel Wimberger provides direct access to Vienna’s main sights, thanks to its location. Facilities include a restaurant, bar and Wellness Centre. The air-conditioned rooms are spacious and fitted with modern furnishings including a flat screen TV and wi-fi.
with dinner accompanied by wine. (B,D)
DAY 5 BRATISLAVA
After breakfast today, we embark on a full day excursion to Bratislava. The capital city of Slovakia is located along the Danube River, a guided city tour and entrance to the castle is included. Return to the hotel and finish the day with a farewell dinner at the hotel. Tonight, after dinner, you can choose to join the optional excursion of a classical concert at Kursalon Vienna, the perfect finish to an already excellent trip to Vienna. (B,D)
DAY 6 VIENNA - UK
Your final breakfast this morning before we transfer to the airport for your flight back to the UK. (B)
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
5 nights in a 4-star hotel. A guaranteed twin or double room of your own 10 INCLUDED MEALS
5 breakfasts (B), 5 dinners (D), including a 4 course Christmas Day dinner & welcome drink
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Enjoy a guided city tour of Vienna
• Visit Melk Abbey & Schönbrunn Palace
• Discover Vienna’s Christmas Markets
• Cross the border into Slovakia for a full day exploring Bratislava
• 4 course festive dinner on Christmas Day
Explore the wine district of Vienna
OPTIONAL EXPERIENCES
• Classical Concert at the Kursalon Vienna
Departs 23 Dec 2023 - Returns 28 Dec 2023
PRAGUE CHRISTMAS IN
Discover the exceptional architecture and fascinating history of the capital of the Czech Republic on this Christmas break in Prague. A city tour will introduce highlights including St Wenceslas Square and the Charles Bridge, explore Ceský Krumlov in Southern Bohemia and enjoy a lunch cruise on the Vltava River.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
5 nights in a 4-star hotel. A guaranteed twin or double room of your own
12 INCLUDED MEALS
5 breakfasts (B), 2 lunches (L), 5 dinners (D) including a special Christmas Eve dinner and a festive welcome drink
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• City tour of Prague
• Enjoy a leisurely lunch on the river Vlata
• Dinner at a famous beer brewery
• Guided tour of Ceský Krumlov
• Christmas Day dinner at a local restaurant
OPTIONAL EXPERIENCES
• Visit Kozel Brewery and enjoy a guided tour of Kutna Hora including lunch
Departs 23 Dec 2023 - Returns 28 Dec 2023
6 DAYS FROM £1899 SAT 23 DE C 2023
YOUR ITINERARY
DAY 1 UK - PRAGUE
Today, you will fly to Prague, where we’ll transfer you to your hotel. Get to know your travelling companions over a welcome drink before dinner this evening. (D)
DAY 2 CHRISTMAS EVE, PRAGUE
Prague boasts a stunning array of impressive architecture, a rich history and fascinating traditions. Its centre is compact and easy to explore on foot, and that’s what we will do this morning. Highlights include the famous Wenceslas Square Old Town Square, the Jewish Quarter, and the 14th century Charles Bridge, which crosses the Vltava River. We then set off on a lunch cruise on the river, which flows through the heart of the city, before free time this afternoon. Tonight, enjoy a festive Christmas Eve dinner at your hotel.
(B,L,D)
DAY 3 CHRISTMAS DAY, PRAGUE
After a leisurely breakfast, join today’s included excursion to Prague’s Castle District. As you explore in the company of your travelling companions you’ll see the castle including St Vitus Cathedral and more. This guided walk will take you back to the Old Town for an afternoon at leisure for you to explore further. Tonight, we will enjoy dinner at a local restaurant. (B,L,D)
DAY 4 BOXING DAY, CESKÝ KRUMLOV
Today we have a full day excursion to Ceský Krumlov in South Bohemia. We will spend the morning in Ceské Budejovice to visit the Christmas markets, then continue on to Krumlov for lunch and an afternoon walking tour of Ceský Krumlov. Dinner at the hotel this evening. (B,L,D)
DAY 5 PRAGUE - DAY AT LEISURE
You can spend today just as you please, relaxing at the hotel or exploring the city at your own pace. There is an optional excursion to Kozel Brewery and Kutna Hora. In Kutna Hora we will have lunch before exploring with a local city guide, including a visit the gothic church of St Barbara. Return to the hotel late afternoon for tonight’s farewell dinner at one of Prague’s oldest breweries. (B)
DAY 6 PRAGUE - UK
After breakfast, we will transfer you to the airport for your flight back to the UK. (B)
HOTEL AMBASSADOR
The Hotel Ambassador - Zlatá Husa offers luxurious accommodation in elegantly furnished rooms, located in the centre of Prague at the bottom of Wenceslas Square. The air-conditioned, spacious rooms are equipped with TV, safe, hairdryer and wi-fi.
COUNTESS LUPPIS CHRISTMAS WITH THE
This year you are invited to spend Christmas with the Countess Luppis in her home, an elegant boutique hotel. You’ll head off to explore nearby Venice, an extraordinary city of palaces, bridges and canals, which is even more magical during the festive season. A further highlight is the chance to also explore historic Padua.
5 DAYS FROM £1749 SAT 23 DEC 2023
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
YOUR ITINERARY
DAY 1 UK - VENICE
You’ll fly to Venice today. On arrival we’ll transfer you to your lovely boutique hotel in Pasiano di Pordenone, on the border between the regions of Veneto and Friuli. This is the residence of the Countess Luppis. This evening join your fellow travellers for a welcome drink before dinner. (D)
DAY 2 CHRISTMAS EVE, VENICE
Today we’re going to head to the extraordinary floating city of Venice for a guided tour. We’ll see famous landmarks, starting in St Mark’s Square, which is dominated by the Church of St Mark and is Venice’s focal point. We’ll also see the magnificent Doge’s Palace and cross the Rialto Bridge, which spans the Grand Canal, where we can watch gondolas glide beneath us. The city is a mesmerising sight at any time of the year but it is even more magical when it is illuminated by sparkling festive lights. We’ll also see the city from the water as we board a boat and take in some of these incredible sights as we cruise the famous canals. (B,D)
DAY 3 CHRISTMAS DAY, PASIANO DI PORDENONE
It’s Christmas Day, so enjoy a leisurely morning before we gather for a local Italian festive lunch at the hotel. After we’ve eaten we’ll enjoy some festive games. (B,L,D)
DAY 4 BOXING DAY, PADUA
Enjoy breakfast in the elegant surroundings of the hotel before we set off on a trip to Padua. The city is known as the setting for Shakespeare’s comedy The Taming of the Shrew and is thought to be the oldest in northern Italy. On a tour we’ll see highlights including the
The Hotel Villa Luppis is located in 12 acres of gardens between the regions of Veneto and Friuli. This elegant boutique hotel in the style of a country house, was formerly a Benedictine monastery, and is owned by and home to Countess Luppis. Facilities include a gourmet restaurant, piano bar, tennis court and gym. Guest rooms feature private facilities, hairdryer, air-conditioning, mini-bar and period furnishings.
13th century Basilica of St Anthony, a place of pilgrimage for generations. (B,D)
DAY 5 VENICE - UK
After breakfast the Countess Luppis will bid us farewell as we transfer to Venice for our flight back to the UK. (B)
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
4 nights in a boutique 4-star hotel which is home to the Countess Luppis. A guaranteed twin or double room of your own
9 INCLUDED MEALS
4 breakfasts (B), 4 dinners (D), Christmas Day lunch with wine & a welcome drink
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Meet the Countess Luppis & learn about her family history
• Tour the floating city of Venice
• Guided tour of Padua
Departs 23 Dec 2023 - Returns 27 Dec 2023
VERONA CHRISTMAS IN
With impressive architecture and fascinating history, prepare to be utterly charmed by beautiful Verona. Stunning at any time of year, the city is even more photogenic at Christmas, when twinkling lights and festive markets bring extra magic to its lively piazzas and charming churches.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
4 nights in a 4-star hotel. A guaranteed twin or double room of your own
9 INCLUDED MEALS
4 breakfasts (B), 4 dinners (D) including Christmas Lunch with wine & a welcome drink
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Visit Verona & its charming Christmas market
• Explore the Lake Garda towns of Garda & Lazise
• Dinner in a local farmhouse restaurant
Departs 23 Dec 2023 - Returns 27 Dec 2023
5 DAYS FROM £1699 SAT 23 DE C 2023
YOUR ITINERARY
DAY 1 UK - VERONA
Today, we fly to Italy. On arrival we will make our way to our hotel in Verona. (D)
DAY 2 CHRISTMAS EVE, VERONA
The historic core of Verona is easily explored on foot – and that’s just what we’ll be doing today. Your Expert Guide will lead you on a fascinating walking tour, sharing the stories behind some of Verona’s most impressive examples of architecture. You’ll have time to browse the enchanting Christmas market in Piazza dei Signori, and will also get some handy pointers for places to explore during your free afternoon. In the evening, we’ll enjoy dinner together at the hotel. (B,D)
DAY 3 CHRISTMAS DAY, VERONA
It’s Christmas Day, and today we have plenty of time to relax and enjoy the day. We will sit down together for a festive Italian lunch in our hotel. (B,L,D)
DAY 4 BOXING DAY, LAKE GARDA
Nights in hotel Road
With its turquoise waters and fringe of mountains, Lake Garda is one of the most spectacular natural attractions in Italy, and it’s just a stone’s throw from Verona. We’ll drive there after breakfast and spend the day discovering tiny, perfect villages including Garda and Lazise. Both have lovely Christmas markets, so you’ve the perfect chance to pick up some one-of-a-kind souvenirs. Tonight, we’ll dine together one last time out at a local restaurant where the menu is designed based on local produce. (B,D)
DAY 5 VERONA - UK
After breakfast today, we’ll transfer you to the airport for your flight back to the UK. (B)
HOTEL SAN MARCO, VERONA
This popular hotel is perfectly located within easy walking distance of Verona’s historic centre. Facilities include a restaurant, bar, tea room, indoor swimming pool, gym and spa with sauna and Turkish bath. Guest rooms have private facilities, air-conditioning, TV, wi-fi and mini-bar.
6 DAYS FROM £1699 FRI 22 DEC 2023
THE ITALIAN RIVIERA
Soak up the glitz and glamour of the Italian Riviera on this relaxing Christmas holiday. You’ll take in splendid coastal scenery and have the chance to explore further with optional trips to Dolceacqua & Isolabona and the tiny principality of Monaco.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
YOUR ITINERARY
DAY 1 UK - NICE
Today you’ll fly to Nice. On arrival we’ll transfer you to San Remo, a stylish seaside resort in the heart of the beautiful Italian Riviera. Take time to settle in, then get to know your travelling companions over a drink before dinner. (D)
DAY 2 SAN REMO - DAY AT LEISURE
It’s your first day on the Italian Riviera and you may choose to spend the day exploring our base San Remo – take a stroll along the long sandy beach or indulge in some shopping and stop for lunch at one of the many restaurants. Alternatively, join our optional excursion, which first takes us to the ancient village of Dolceaqua, which boasts a 15th century castle and abundant olive groves. We’ll also visit Isolabona, where we’ll enjoy a wine-tasting. (B,D)
DAY 3 CHRISTMAS EVE, SAN REMODAY AT LEISURE
It’s Christmas Eve and you can enjoy a day exploring medieval San Remo at your own pace. This lovely town boasts many attractions including a yacht-lined harbour, bustling shopping streets and an atmospheric Old Town with houses clinging to a steep hill. Its most iconic sight is its grand 100-year-old casino. Back at the hotel, we’ll get together tonight for a festive candlelit dinner. (B,D)
DAY 4 CHRISTMAS DAY, ITALIAN RIVIERA
For Christmas Day we’re going to take in the scenic beauty of the Italian Riviera’s stunning coastline on an included excursion. We’ll visit the seaside resort of Alassio with its stretch of sandy coastline and sparkling azure waters. This evening, we’ll celebrate back at the hotel with a special festive dinner with live music and dancing. (B,D)
This hotel has a great location close to San Remo’s main beach. Facilities include a restaurant, bar and free wi-fi. Bedrooms have private facilities, satellite TV, telephone and hairdryer.
DAY 5 BOXING DAY, SAN REMODAY AT LEISURE
Enjoy Boxing Day relaxing or join an optional excursion to nearby Monaco and Monte Carlo. The stylish principality of Monaco is a sovereign state that has been ruled by the Grimaldi family for more than seven centuries. It boasts luxurious hotels, exclusive restaurants and the highest number of millionaires per square metre than any other country in the world! The district of Monte Carlo is the sophisticated playground of the rich and famous, renowned for its famous casino, exquisite gardens, opulent boutiques and a grand harbour filled with expensive yachts. (B,D)
DAY 6 NICE - UK
We will transfer to the airport today for our flight back to the UK. (B)
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
5 nights in a 4-star hotel. A guaranteed twin or double room of your own
10 INCLUDED MEALS
5 breakfasts (B), 5 dinners (D) including a candle-lit dinner on Christmas Eve and a Christmas dinner with live music, plus welcome drink
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Discover the delights of the picturesque Italian Riviera on a scenic tour
OPTIONAL EXPERIENCES
• Monte Carlo and Monaco
• Dolceaqua and Isolabona
Departs 22 Dec 2023 - Returns 27 Dec 2023
THE AMALFI COAST
Spend your Italian Christmas in the delightful village of Minori on the Amalfi Coast. From here, we’ll discover the picturesque town of Amalfi and nearby Ravello, a clifftop town offering spectacular views. On Christmas Day, after tucking into lunch, we’ll see the incredible lights in Salerno, and Boxing Day promises to be very special as we tour Pompeii and visit Sorrento.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host & Specialist Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
4 nights half-board in a 4-star hotel. A guaranteed twin or double room of your own
9 INCLUDED MEALS
4 breakfasts (B), 4 dinners (D) plus Christmas Day lunch, a welcome drink & farewell get-together
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Discover the scenic Amalfi Coast & clifftop Ravello
• Experience the magical lights in Salerno
• Tour of Pompeii
Explore charming Sorrento Panoramic view of Positano
Departs 23 Dec 2023 - Returns 27 Dec 2023
5 DAYS FROM £1599 SAT 23 DE C 2023
YOUR ITINERARY
DAY 1 UK - NAPLES
We’ll depart on our flight to Italy today and transfer to our hotel in Minori. This delightful village on the Amalfi Coast is surrounded by the deep-blue waters of the Mediterranean, a pretty beach and hills dotted with lemon and orange groves. Later, we’ll get into the festive spirit when we enjoy a welcome drink before dinner at the hotel. (D)
DAY 2 CHRISTMAS EVE, POMPEII & RAVELLO
Pompeii is the Roman town which was frozen in time by the eruption of Mount Vesuvius in 79AD and on today’s tour we’ll see its fascinating collection of ruins. As we wander through the streets we’ll see villas decorated with frescos and brightly coloured mosaics, and highlights such as the remarkable Roman baths and spectacular amphitheatre. Our tour then continues to the clifftop town of Ravello, which is perched high above Amalfi and offers spectacular views. There’s free time to look around Ravello at leisure and maybe take in the wonderful gardens of Villa Cimbrone and Villa Rufolo. Back at our hotel, dinner this evening is followed by traditional festive singing and some delicious Christmas pastries. (B,D)
DAY 3 CHRISTMAS DAY - SALERNO
After a leisurely morning, we’ll gather to enjoy Christmas lunch and then make our way to Salerno. When we arrive, a walking tour will introduce us to the city’s historic centre and atmospheric Christmas markets. Then, as darkness falls, we’ll see the wonderful Luci D’Artista, the spectacular artists’ lights which fill the streets, piazzas and gardens. We’ll return to the hotel in time for dinner this evening. (B,L,D)
DAY 4 BOXING DAY, SORRENTO & THE AMALFI COAST
Sorrento, our first call, is a lively resort set above the Bay of Naples which has long been a haunt of the rich and famous. Later we’ll drive along the scenic Amalfi coastline; as we travel back to Minori, we’ll briefly stop at La Madonnina for a panoramic view of Positano - a photogenic town poised pn towering cliffs. We then continue to the town of Amalfi, which is beautifully situated between the mountains and the sea. After time to freshen up, we’ll gather as a group and enjoy a farewell dinner tonight. (B,D)
DAY
5 NAPLES - UK
After breakfast, we’ll transfer to the airport for our flight back to the UK. (B)
5 DAYS FROM £1899 SAT 23 DE C 2023
ROME
A CHRISTMAS BLESSING
This Christmas break in the ‘Eternal City’ of Rome comes with many wonderful experiences. You’ll spend a day discovering all its famous sights, including the iconic Colosseum, the Roman Forum and the ornate Trevi Fountain. However, the most memorable highlight has to be the opportunity to hear the Pope’s Urbi et Orbi message at the Vatican City.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
YOUR ITINERARY
DAY 1 UK - ROME
Today, you fly to Rome. On arrival, we’ll transfer you to your hotel which is located in the heart of the city and close to many of its star attractions, including the Trevi Fountain. After you’ve settled into your room, why not venture out and soak up some of the sights. Get to know your travelling companions this evening over dinner. (D)
DAY 2 CHRISTMAS EVE, ROME
Today’s the day that we really get to know Rome. After breakfast we’ll begin with a walking tour with an expert Local Guide, who will bring this exceptional city’s history roaring to life. We’ll take a close look at famous attractions including the Spanish Steps, and the incredibly ornate Trevi Fountain. This afternoon you will have some free time to discover even more of Rome’s main sights. You could pass the magnificent Colosseum, where gladiators would fight for public entertainment in the 1st century, and also see the Roman Forum, around which ancient Rome was built. (B,D)
DAY 3 CHRISTMAS DAY, THE VATICAN CITY
It’s Christmas Day and we’ve a really special experience this morning which will make this a Christmas to remember. We’ll head to St Peter’s Square in the Vatican City, where we’ll join the crowds who have gathered to hear the Urbi et Orbi message delivered by Pope Francis from the balcony of St Peter’s Basilica. Our festive celebrations continue as we are served a special Italian lunch. Spend the rest of the day relaxing and enjoying the company of your fellow travellers. (B,L,D)
This historic hotel in the heart of Rome oozes charm and is just steps from many of the city’s iconic attractions. Facilities include an atmospheric restaurant featuring wood panelling and an important collection of original paintings and prints, a bar and a renowned wine cellar. Guest rooms have private facilities, air-conditioning, safe, mini-bar, TV, hairdryer and free wi-fi.
DAY 4 BOXING DAY, ROME - DAY AT LEISURE
Today has been left free for you to spend just as you please. You might choose to discover more of Rome’s highlights independently or with your fellow travellers. As an alternative, we offer an optional half-day trip to the Villa D’Este. In the company of your Holiday Director, you’ll explore this 16th century villa, which is located in the hilltop town of Tivoli. It is most famous for its Italian Renaissance garden, where we’ll see a beautiful collection of fountains, water features and sculptures. (B,D)
DAY 5 ROME - UK
Today we’ll transfer to the airport for our flight back to the UK. (B)
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
4 nights half-board in a 4-star hotel. A guaranteed twin or double room of your own
9 INCLUDED MEALS
4 breakfasts (B), 1 lunch (L), 4 dinners (D) including Christmas Eve dinner, Christmas Day lunch with mince pies, plus a welcome drink
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Walking tour of Rome including Spanish Steps & Trevi Fountain
• Hear the Pope’s Urbi et Orbi message at the Vatican City
Departs 23 Dec 2023 - Returns 27 Dec 2023
ANDALUCIA CHRISTMAS IN
Spend the festive period in Andalucia and discover the real Spain from your base in the pretty whitewashed village of Mijas. Discover Picasso’s birthplace, Malaga, visit the clifftop town of Ronda and discover hilltop Frigiliana, a picturesque village in the Almijara Mountains. A tour of Nerja, with its sandy beach, and a festive meal on Christmas Day complete this getaway to southern Spain.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
7 nights in a 4-star hotel. A guaranteed twin or double room of your own
14 INCLUDED MEALS
7 breakfasts (B), 7 dinners (D) including a festive Christmas Day dinner with wine, welcome drink & farewell dinner
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Explore the clifftop town of Ronda
• Christmas Day gala dinner with a 2 hour open bar
• Visit Frigiliana & Nerja
• Discover idyllic Mijas & vibrant Malaga
OPTIONAL EXPERIENCES
• Granada including a visit to the Alhambra Palace (pre-bookable only)
• Gibraltar
Departs 22 Dec 2023 - Returns 29 Dec 2023
8 DAYS FROM £1799 FRI 22 DEC 2023
YOUR ITINERARY
DAY 1 UK - MALAGA
Today, you will fly to Malaga and transfer to your hotel located in Mijas. After time to settle in, we’ll get to know one another better over a welcome drink before dinner. (D)
DAY 2 MALAGA & MIJAS
After breakfast we’ll set off for today’s included excursion to Malaga, famed as the birthplace of artist Picasso. Enveloped by 3,000 years of history, its highlights include the elaborate cathedral and Alcazaba, a palace-fortress which dates back to the Moorish period. After, we will explore the cobbled streets of Mijas which are lined with pretty whitewashed houses. The views towards the coast are simply stunning, so remember to bring your camera! (B,D)
DAY 3 CHRISTMAS EVE - DAY AT LEISURE
Spend today at leisure, or join our optional full-day excursion to Granada and the worldfamous Alhambra Palace. (B,D)
DAY 4 CHRISTMAS DAY, FRIGILIANA & NERJA
It’s Christmas Day and the beautiful hilltop village of Frigiliana is the first stop on our included excursion. This picturesque village is a maze of cobbled streets and its historic centre has a distinctively Moorish appearance. We’ll have time to explore its winding alleyways before heading onto Nerja, with its lovely sandy beaches and hidden coves. Once a sleepy fishing village, its old quarter remains virtually unchanged, with narrow winding streets lined with whitewashed houses. Back at the hotel we’ll get together for a festive Christmas Day dinner with drinks. (B,D)
DAY 5 BOXING DAY, MIJAS
Enjoy some time to relax on Boxing Day or
perhaps you’ll wander around Mijas with your fellow travellers. (B,D)
DAY 6 RONDA
Today we visit the lovely clifftop town of Ronda. Enjoying a spectacular location on a towering plateau, the town is divided by El Tajo, a precipitous gorge more than 600ft deep. On one side of the forge stands the old Moorish town of La Ciudad, with the more modern El Mercadillo part of town on the other. El Tajo is spanned by the 18th century Puente Nuevo Bridge, and we’ll take in the fabulous views from here and look down to the waters of the River Guadalevin below. (B,D)
DAY 7 MIJAS - DAY AT LEISURE
Explore at your own pace today, or join our optional full-day excursion to Gibraltar. It’s the final day of our holiday, so we’ll enjoy a farewell get-together over dinner this evening. (B,D)
DAY 8 MALAGA - UK
Transfer to the airport for your return flight to the UK. (B)
The 4-star TRH Mijas Hotel is located close to the centre of Mijas, at the foot of the Sierra de Mijas Mountains. Occupying a typical Andalucian building, it offers panoramic views of the Mediterranean. Facilities include a restaurant and bar.
7 DAYS FROM £1899 SAT 23 DEC 2023
THE LISBON COAST
Discover fairy-tale towns with sumptuous palaces, beautiful beaches and gardens as well as the city of Lisbon, steeped in maritime history.
UNESCO-listed Sintra is another magical highlight of this festive holiday on the Lisbon Coast.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
YOUR ITINERARY
DAY 1 UK - CASCAIS
Today, you fly to Lisbon and we’ll transfer you to your hotel in the coastal town of Cascais. After checking in, relax and use your free time to explore the hotel or the town before meeting up with your travelling companions for a welcome drink and dinner at the hotel. (D)
DAY 2 CHRISTMAS EVE, ÓBIDOS
We’re off to the hilltop town of Óbidos today. Home to a striking castle, the town stuns all year round. Its compact historic centre is easy to explore on foot and consists of narrow cobbled streets lined with white houses and small, independent shops. Why not pick up some artisan handicrafts during free time here, before we head back to the hotel and enjoy a Christmas Eve buffet dinner together. (B,D)
DAY 3 CHRISTMAS DAY, CASCAIS
Feliz Natal! Today is a day to spend in the way that makes you happiest. You’ll have a joyful Christmas lunch with your fellow travellers at the hotel, as well as a festive Portuguese dinner later on. Otherwise, choose your own activities.
(B,L,D)
DAY 4 BOXING DAY, SINTRA & CABO
DA ROCA
Today we head to Sintra. This UNESCO-listed town is packed with breathtaking, historically significant architecture, from the grand villas belonging to local residents to the multiple palaces that dominate the skyline. We’ll start with a tour of Sintra National Palace, with its unmistakable twin chimneys and lavish painted interiors. Before heading back to the hotel we’ll visit the Cabo da Roca Lighthouse, which marks the westernmost point of continental Europe. (B,D)
HOTEL VILA GALÉ CASCAIS
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
6 nights in a 4-star hotel. A guaranteed twin or double room of your own
13 INCLUDED MEALS
6 breakfasts (B), 1 lunch (L), 6 dinners (D), Christmas Day lunch buffet, a sampling of local delicacies at the hotel
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Visit the Medieval town of Obidos
• Discover UNESCO-listed Sintra and visit the seaside resort of Cascais
• Marvel at the Splendour of Mafra’s National Palace
DAY 5 LISBON
Today we make our way to Lisbon for a change of pace. Discover a wealth of historic architecture in the Moorish Quarter and view the iconic Belém Tower, which sits on the beautiful River Tagus. In the Maritime Museum, we’ll then learn about Portugal’s long history of naval exploration. (B,D)
DAY 6 MAFRA
You’ll head off this morning to the Baroque National Palace at Mafra. During your visit a highlight will be the magnificent library, decorated with marble and exotic wood and containing around 35,000 volumes. (B,D)
DAY 7 LISBON - UK
Enjoy a final breakfast at the hotel before we transfer you to the airport for your flight back to the UK. (B)
• Explore Lisbon, the Portuguese Capital
Departs 23 Dec 2023 - Returns 29 Dec 2023
A MALTESE CHRISTMAS
There is so much to discover on the small island of Malta, which boasts a mild climate, even during the winter months. On this Christmas break you’ll delve into its history as you explore cities built and fortified by the Knights of St John, take a cruise around Valletta’s famous Grand Harbour and have the option to journey to its lovely sister island, Gozo.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
5 nights half-board in a 4-star hotel. A guaranteed twin or double room of your own
11 INCLUDED MEALS
5 breakfasts (B), 5 dinners (D) including Christmas Day buffet lunch and a Christmas Eve buffet dinner
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Cruise Valletta’s Grand Harbour
• UNESCO-listed city of Valletta
• Visit the saluting battery and experience the firing of the cannons
• Visit to the Mosta Dome
Discover Mdina & the town of Rabat
OPTIONAL EXPERIENCES
• Explore the idyllic island of Gozo
Departs 23 Dec 2023 - Returns 28 Dec 2023
6 DAYS FROM £1799
FRI 22 DEC 2023
YOUR ITINERARY
DAY 1 UK - MALTA
Depart on your flight to Malta. On arrival, you will be transferred to your hotel which is nestled in the small and picturesque town of Mellieha. After settling into your room, the rest of the day is free for you tospend as you please, before meeting for dinner this evening. (D)
DAY 2 VALLETTA CITY TOUR & HARBOUR CRUISE
We are out and about today, exploring Malta’s Capital city, Valletta. Here, your local guide will introduce you to the city’s highlights including St. John’s Cathedral and the upper Upper Barrakka Gardens. We’ll visit the saluting battery and experience the firing of one of the eight replica cannons found there. You will also have the opportunity to experience Malta 5D, which tells the story of Maltese history and culture in a unique, and surprising way. Another way to relive Malta’s gallant history, is by cruising around the two natural harbours on either side of Valletta-Marsamxetto Harbour and the Grand Harbour, where you will experience the past and view the magnificent forts, battlements and creeks situated in Valletta and the 3 Cities. (B,D)
DAY 3 CHRISTMAS EVE, MOSTA, MDINA & RABAT
Today’s included excursion is to the Mosta Dome, Church of Santa Maria, which was modelled on Rome’s Pantheon. The church became famous during the Second World War when a bomb crashed through its dome, but miraculously failed to explode. There will also be a visit to Mdina, which is dominated by its ancient citadel and has a unique atmosphere. Together with our guide we will walk through
The Maritim Antonine Hotel and Spa is a four star superior hotel situated in the heart of the coastal town of Mellieħa; the ideal haven from which to discover Malta’s rich history and explore the plethora of beautiful attractions which the Maltese islands have to offer. Perched on a perfect spot overlooking the terraced hillsides, from which one can enjoy breath taking panoramic views and unwind for a few days in luxury.
the narrow streets of this Silent City, as we will In Rabat, where archaeologists discovered how Romans used to live during the time they ruled over Malta. (B,D)
VallettaDAY 4 CHRISTMAS DAY, MELLIEHA
It’s Christmas Day, so enjoy a relaxed day at your hotel and a special festive buffet lunch.
(B,L,D)
DAY 5 MELLIEHA - DAY AT LEISURE
Today is a free day, so it’s entirely up to you how you spend it. You could join us on an optional excursion to the pretty green island of Gozo, just a short ferry ride away. During the crossing, we’ll pass the small island of Comino and on top of one of the rugged cliffs you’ll see the Santa Maria Fort, which appeared in the movie ‘Count of Monte Cristo’. After stepping ashore on Gozo, we’ll explore some of the island’s highlights. We will visit the shrine of Ta’Pinu, a church set amid beautiful countryside, and Dwejra, where an inland lagoon of saltwater is linked to the sea by a small arch-like tunnel. If time allows, you can take an optional cruise on the lagoon and through the tunnel before we continue to Admiral’s Rock. Better known as Fungus Rock, a unique plant with medicinal properties is said to have once grown here. Around lunch time, there’s a chance to shop for local handicrafts at a crafts village before the tour continues to the medieval city of Victoria. Here we’ll visit the Cittadella, a walled city within the city, which has recently been restored. You’ll enjoy breathaking views across the island from the city walls here. Finally, we’ll make a stop at the Qala Belvedere to take photos of some more incredible view towards the coast, with the islands of Malta and Comino in the distance.
(B,D)
DAY 6 MALTA - UK
Today we will transfer you to the airport for your return flight to the UK. (B)
Valletta GozoDon’t miss
Experience the firing of a replica cannon at Valletta’s saluting battery
NORTHERN CYPRUS CHRISTMAS IN
Warm hospitality, welcome bursts of year-round sunshine and intriguing historic sights are yours to discover on this wonderful Christmas holiday. Enjoy included visits to fascinating museums, ancient monasteries and picturesque castles. You can also opt to discover the capital of Cyprus, Nicosia, and step off the tourist track in the traditional town of Guzelyurt.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
7 nights in a 4-star hotel. A guaranteed twin or double room of your own
15 INCLUDED MEALS
7 breakfasts (B), 1 lunch (L), 7 dinners (D) including Christmas Day dinner plus a welcome drink & farewell get-together
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Explore historic Kyrenia & Bellapais Monastery
• Soak up the beauty of the Karpas Peninsula
OPTIONAL EXPERIENCES
• Famagusta an Salamis, including lunch
• Nicosia
• Historical Guzelyurt
Departs 20 Dec 2023 - Returns 27 Dec 2023
8 DAYS FROM £1799 WED 20 DEC 2023
YOUR ITINERARY
DAY 1 UK - LARNACA
Today, you will fly to Larnaca, and on arrival we’ll transfer you to your hotel in Kyrenia. Settle into your room before meeting your travelling companions over a drink and dinner this evening. (D)
DAY 2 KYRENIA & BELLAPAIS
Our day begins with a tour of Kyrenia’s Old Town, which is home to a picturesque harbour overlooked by Kyrenia Castle. We’ll visit the fascinating Shipwreck Museum of Kyrenia. Next we’ll visit the Lusignan Dungeon, the Joanna L’Alema’s Prison and the Neolithic Age Museum. You’ll then have some free time for lunch if you wish. Before we return to the hotel, we’ll see the Gothic arches and towering stone walls of the Bellapais Monastery, located high up in the Five Finger Mountains. (B,D)
DAY 3 KARPAS PENINSULA
Our included excursion today takes us through the beautiful countryside and traditional villages of the Karpas Peninsula. (B,L,D)
DAY 4 KYRENIA - DAY AT LEISURE
If you’d like to see more of Northern Cyprus, why not come with us on an optional excursion to its capital, Nicosia. The Old Town is a combination of 16th century walls, cafes and squares. (B,D)
DAY 5 CHRISTMAS EVE - DAY AT LEISURE
You can spend today as you wish, perhaps take advantage of your hotel’s facilities or take a walk into Kyrenia. You’ll want to return to the hotel in plenty of time to get ready for this evening’s festivities when we gather together for dinner and live entertainment. (B,D)
DAY 6 CHRISTMAS DAY - DAY AT LEISURE
It’s Christmas Day, which you can spend relaxing at your hotel, or choose to join an optional excursion. We’ll head off the tourist trail and take a walking tour of the traditional market town of Guzelyurt. It’s home to the Church of St Mamas, the patron saint of tax avoiders! (B,D)
DAY 7 BOXING DAY - DAY AT LEISURE
Enjoy a day at leisure or join an optional excursion that starts with a visit to St Barnabas Monastery and continues on to the ancient city of Salamis, the capital of the island as far back as 1100 BC. We’ll stop for lunch in a typical Cypriot restaurant, and then head to Famagusta for a tour. (B,D)
DAY 8 LARNACA - UK
Today we will transfer to Larnaca airport for our flight back home to the UK. (B)
This family-run hotel is located just a short stroll from Kyrenia’s historic harbour and a great selection of restaurants, bars and shops. Set amidst pretty gardens, facilities include a two restaurants, a bar, café and two swimming pools. Guest rooms feature private facilities, air-conditioning, mini-bar, safe, TV, hairdryer, tea/coffee-making facilities and a balcony.
YOUR ITINERARY
DAY 1 CUMBERNAULD
Make your own way to the hotel today, which is about a 20-minute drive from Glasgow city. On arrival, you will be welcomed with a glass of mulled wine and a mince pie as you check in. This evening, enjoy a delicious three-course welcome dinner. (D)
DAY 2 CHRISTMAS EVE, STIRLING
Today we visit Stirling Castle, with its imposing position and impressive architecture, it’s one of Scotland’s grandest castles. Join your guide to discover the world of Scotland’s Renaissance kings and queens, a world of colour, splendour, and glorious craftsmanship. After your tour, enjoy some free time to have lunch, before journeying through the beautiful Scottish countryside to see the Kelpies. The magical Kelpies are a man-made wonder and engineering feat, standing 100ft tall and weighing more than 300 tonnes each. Enjoy the spectacle of the largest equine sculptures in the world, before returning to your hotel for dinner. (B,D)
DAY 3 CHRISTMAS DAY, CUMBERNAULD
It’s Christmas Day, enjoy breakfast before a morning at leisure. This afternoon, be welcomed by a glass of buck’s fizz before enjoying a three-course Christmas lunch with live music. Later on, why not enjoy one of the many local walks that surround the hotel, before enjoying a light dinner this evening.
(B,L,D)
DAY 4 EDINBURGH
Following breakfast, your Atmospheric Edinburgh experience awaits. You begin with a walk through Edinburgh’s Old Town with your local guide. Start at Holyrood before
A SCOTTISH CHRISTMAS
Head to Scotland where your base for this Christmas break is a hotel situated in a tranquil location just 20 minutes outside Glasgow city centre. Sightseeing highlights include Stirling Castle and Edinburgh’s Old Town. You’ll also walk in royal footsteps as you take a tour of the Royal Yacht Britannia.
5 DAYS FROM £1449 SAT 23 DEC 2023
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host
4-STAR HOTEL
4 nights in a 4-star hotel. A guaranteed twin or double room of your own
9 INCLUDED MEALS
4 breakfasts (B), 4 dinners (D), a 3 course Christmas Day lunch including half a bottle of wine (L) and welcome mulled wine and mince pies
ESSENTIALS
Other transportation & porterage
INCLUDED HIGHLIGHTS
• A guided tour of Edinburgh
• Visit to Stirling Castle including tour
• Explore the Royal Yacht Britannia
The hotel is set in 120 acres of gardens, against the backdrop of the Campsie Fells, midway between Glasgow and Stirling, which are both 20 minutes away. Facilities include a spa and a pool with a sauna and whirlpool and an 18-hole golf course.
passing by the Scottish Parliament building, then continue to St Giles’ Cathedral, Greyfriars Kirkyard and the vibrant area of Grassmarket before exploring the National Museum of Scotland, you will then have some free time for lunch. In the afternoon, transfer by coach to the Royal Yacht Britannia. As you step aboard for an audio tour of the five main decks, you’ll be following in the footsteps of not only of members of the Royal Family but world leaders including Sir Winston Churchill and Nelson Mandela. Return to your hotel where you will enjoy a farewell Gala dinner. (B,D)
DAY 5 CUMBERNAULD
After breakfast this morning, it is time to bid farewell and make your own way home. (B)
Arrive 23 Dec 2023 - Depart 27 Dec 2023
SCOTLAND Nights in hotel Road 4
Glasgow
SCOTLAND 4
BRIGHTON CHRISTMAS IN
Celebrate Christmas in vibrant Brighton and discover the history behind the city’s iconic pier. Enjoy a thrilling ride on the British Airways i360 for a stunning birds-eye view of the city and explore medieval Lewes Castle and take in glorious views of the East Sussex countryside.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host & Specialist Local Guide
4-STAR HOTEL
4 nights in a 4-star hotel. A guaranteed twin or double room of your own
9 INCLUDED MEALS
4 breakfasts (B), 4 dinners (D) including Christmas Day lunch including wine (L), plus welcome tea/coffee and mince pies and a farewell dinner
ESSENTIALS
Other transportation & porterage
INCLUDED HIGHLIGHTS
• Visit to Lewes Castle & Museum
• Guided tour of Brighton with a ride on the British Airways i360 observation pod
• Traditional Christmas Day lunch
Arrive 23 Dec 2023 - Depart 27 Dec 2023
5 DAYS FROM £1299 SAT 23 DEC 2023
YOUR ITINERARY
DAY 1 BRIGHTON
Make your own way to your hotel in Brighton. Whilst checking in, enjoy a welcome tea or coffee and mince pies, then perhaps head out to explore before meeting your fellow travellers for dinner this evening. (D)
DAY 2 CHRISTMAS EVE, LEWES CASTLE
It’s Christmas Eve and after breakfast, we’re going to visit medieval Lewes Castle. Originally built in the 11th century, your reward for climbing the zig-zag steps to the top is fabulous panoramic views over the county of Sussex. Inside the castle grounds you’ll also find the Museum of Sussex Archaeology, which houses a fine collection of artefacts from the Stone Age and medieval times. After visiting the castle you’ll have some free time to explore the pretty town of Lewes. Back at the hotel this evening, we’ll get together and enjoy a candlelit dinner. (B,D)
DAY 3 CHRISTMAS DAY, BRIGHTONDAY AT LEISURE
After breakfast, enjoy a relaxing morning before we gather for our festive Christmas lunch including half a bottle of wine. This afternoon, you may wish to take advantage of the hotel’s location and walk along the promenade. We will gather again this evening for a light dinner. (B,L,D)
DAY 4 BOXING DAY, BRIGHTON
This morning we’ll set off on a guided tour of Brighton and discover highlights including the famous pier. The pier opened in 1899 and is often described as the finest ever built. You’ll also get a stunning bird’s-eye view of the city as you soar high into the air on the British Airways i360, a glass observation pod which
climbs to 450 feet. Enjoy dinner back at the hotel with a glass of wine. (B,D)
DAY 5 BRIGHTON
After breakfast it’s time to check out of the hotel and make your own way home. (B)
MERCURE BRIGHTON SEAFRONT HOTEL
With a prime location just across the road from Brighton’s promenade, facing the famous Bandstand and a short walk from the Brighton Pier. Facilities include a restaurant and bar. Guest rooms feature private facilities, wi-fi, TV, tea/coffee making facilities and hairdryer.
YOUR ITINERARY
DAY 1 CHESTER
Make your own way to Chester and check into your hotel. An included Afternoon Tea is an indulgent treat and a great way to get to know your fellow travellers as you begin your festive break. You’ll get together again this evening for dinner in the hotel’s restaurant. (D)
DAY 2 CHRISTMAS EVE, CHESTER
We’ll get out and about today on a walking tour of Chester in the company of a Local Guide. Founded by the Romans more than 2,000 years ago, its fascinating history is reflected in its well-preserved city walls, which are the oldest, longest and most complete in England. We’ll also see the city’s impressive Roman amphitheatre and admire many medieval half-timbered houses. Our stroll concludes at Chester Cathedral, which stands on the site of a 7th century Saxon church. Back at the hotel we’ll gather for dinner. (B,D)
DAY 3 CHRISTMAS DAY, CHESTER
It’s Christmas Day, so enjoy a leisurely morning. The highlight of the day is sure to be our traditional festive lunch with all the trimmings. You can spend the rest of the day as you wish before we get together once more for dinner this evening. (B,L,D)
DAY 4 BOXING DAY, LLANDUDNO & CONWY
Today after breakfast, we will cross over the border into Wales where we will begin our visit with a trip to Llandudno, the quaint British seaside town on the North Wales coast. Here, if you are feeling brave, why not take part in the annual Boxing Day dip which entices people from all over the country to run into the sea, often in fancy dress! Later, enjoy
5 DAYS FROM £1399 SAT 23 DEC 2023
Discover the fascinating history and explore the sights of Roman Chester, including its impressive amphitheatre and cathedral. On Boxing Day, cross the border into Wales and visit Llandudno. Here the bravest can take part in the annual Boxing Day Dip, followed by a champagne afternoon tea on the banks of the River Conwy.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host & Specialist Local Guide
4-STAR HOTEL
4 nights half-board in a 4-star hotel. A guaranteed twin or double room of your own
9 INCLUDED MEALS
4 breakfasts (B), 4 dinners (D), Christmas Day lunch (L) with a glass of wine and a welcome Afternoon Tea
INCLUDED HIGHLIGHTS
• Walking tour of Chester
• Visit Llandudno in North Wales
• Enjoy Afternoon Tea overlooking the Conwy Mountains & Estuary
Arrive 23 Dec 2023 - Depart 27 Dec 2023
The 4-star Doubletree by Hilton Hotel & Spa, surrounded by 12 acres of landscaped grounds, is located on the outskirts of historic Chester and offers an on-site spa and walled gardens for you to explore. Facilities include a restaurant, bar, fitness centre and spa with indoor pool. Guest rooms feature private facilities, wi-fi, TV, mini-bar, tea/coffee-making facilities and hairdryer.
afternoon tea including a glass of champagne or a cocktail on the banks of the River Conwy. We return to the hotel for a farewell dinner and glass of wine. (B,D)
DAY 5 CHESTER
After a leisurely breakfast it’s time to check out of your hotel and make your way home. (B)
HARROGATE CHRISTMAS IN
The historic streets of Harrogate and York are perfect for exploring. Discover centuries of history along with festive finery, making the ideal setting for a Christmas filled with festive cheer. A day at the races adds a dose of excitement to this festive break.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host & Specialist Local Guide
4-STAR HOTEL
4 nights half-board in a 4-star hotel. A guaranteed twin or double room of your own
9 INCLUDED MEALS
4 breakfasts (B), 4 dinners (D), festive Christmas Day lunch (L) with a glass of wine, including a welcome drink and tea, coffee and mince pies on arrival
INCLUDED HIGHLIGHTS
• Guided tour of York
• Boxing Day races at Wetherby
Enjoy a traditional Christmas Day lunch including wine
Arrive 23 Dec 2023 - Depart 27 Dec 2023
5 DAYS FROM £1099 SAT 23 DEC 2023
YOUR ITINERARY
DAY 1 HARROGATE
Make your own way to your hotel in the centre of Harrogate. Check in and enjoy a welcome tea or coffee and mince pies. Settle into your surroundings before joining your fellow travellers for a welcome drink and dinner. (D)
DAY 2 CHRISTMAS EVE, YORK
York is the ideal destination for a festive day trip, and that’s what we’ve got lined up today. The city’s historic core is a fantastically wellpreserved relic of medieval design, with its crown jewel being the sprawling York Minster Cathedral. After a guided tour of all the key sights, you’ll have some time to yourself to get some lunch and explore the ancient streets –many of them decked out in their Christmas finery. Later, we’ll gather once again to enjoy dinner at the hotel. (B,D)
DAY 3 CHRISTMAS DAY, HARROGATE
Festive spirit will be in abundance today, as we enjoy a wonderful Christmas lunch together at the hotel. Afterwards you can simply relax and enjoy your surroundings, or perhaps choose to walk into the Victorian heart of Harrogate. In the evening, we’ll all meet up again for a light meal. (B,L,D)
DAY 4 BOXING DAY, WETHERBY RACES
After a leisurely breakfast and some free time in the morning, thrills and spills will be on the agenda today, as we head off to the traditional market town of Wetherby for an afternoon at the races. You might fancy a flutter, or just want to pick a favourite to cheer on – either way, the atmosphere will be electric as we watch the incredible horses and riders take on the course. Afterwards, we’ll head back to the hotel, where
we’ll share our farewell meal together. (B,D)
DAY 5 HARROGATE
Enjoy breakfast for the last time before saying goodbye, checking out and heading home. Meals. (B)
Your hotel is perfectly located close to Harrogate’s most famous medieval landmarks and attractions. Facilities include a restaurant, bar, gym, and wi-fi. Guest rooms have private facilities, TV, mini-bar, tea/coffee-making facilities, hairdryer and toiletries.
YOUR ITINERARY
DAY 1 OXFORD
Head to the historic city of Oxford and check into your hotel. Meet your holiday companions over afternoon tea and perhaps head out and explore your surroundings if you wish. This evening we’ll get together for a pre-dinner cocktail and after our meal there will be a Christmas-themed quiz. (D)
DAY 2 CHRISTMAS EVE, OXFORD
Today, enjoy a guided walking tour of Oxford. We will see the historic landmarks and beautiful universities and grounds, afterwards, enjoy some free time to get lunch before transferring back to the hotel. This evening, enjoy a three-course dinner. (B,D)
DAY 3 CHRISTMAS DAY, OXFORD
It’s Christmas Day, so enjoy some time to relax before we sit down to a traditional festive lunch with all the trimmings. Afterwards you might want to enjoy a drink in the bar or head out for a stroll with your holiday companions. If you’ve room for a sweet treat, tea and Christmas cake will be served mid-afternoon. We’ll continue our celebrations this evening when we gather for a light buffet supper. (B,L,D)
DAY 4 BOXING DAY, BURFORD & BLENHEIM PALACE
After breakfast, we head to the picturesque village of Burford, often described as the ‘Gateway to the Cotswolds’. You’ll have free time to admire its medieval bridge and handsome Tudor and Georgian frontages. Next we’re going to Blenheim Palace, an impressive country house situated on the outskirts of the picturesque town of Woodstock. You are free to go inside the palace and explore the state rooms at leisure,
5 DAYS FROM £1399 SAT 23 DEC 2023
Celebrate Christmas in Oxford ‘the city of dreaming spires’. Discover its beautiful buildings and historic landmarks, enjoy a traditional Christmas Day lunch and spend Boxing Day exploring Burford and Blenheim Palace, a spectacular stately home set in acres of landscaped grounds.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host & Specialist Local Guide
4-STAR HOTEL
4 nights half-board in a 4-star hotel. A guaranteed twin or double room of your own
9 INCLUDED MEALS
4 breakfasts (B), 4 dinners (D), traditional Christmas Day lunch (L) with half a bottle of wine, welcome Afternoon Tea & pre-dinner cocktail
INCLUDED HIGHLIGHTS
• Discover Oxford’s many treasures with a guide
Explore the village of Burford & Blenheim Palace
Arrive 23 Dec 2023 - Depart 27 Dec 2023
The 4-star Leonardo Royal Hotel Oxford is located just a short drive from the city centre. Facilities include a restaurant, bar and health club with indoor swimming pool, sauna, steam room and gym. Guest rooms have private facilities, TV and hairdryer.
and outside there are more than 2,000 acres of landscaped parkland and formal gardens to discover, and a choice of cafés to get spot of lunch here if you wish. This evening we’ll gather at the hotel and enjoy dinner together. (B,D)
DAY 5 OXFORD
After breakfast this morning, it’s time to bid farewell to your companions and make your own way home. Perhaps take time to explore more of Oxford before you head off. (B)
NEW YEAR
See in the New Year not only in great company but in a new exciting destination, with a sparkling celebration at the heart of your holiday.
5 DAYS FROM £1649 FRI 29 DEC 2023
THE LISBON COAST
Set on the western edge of the beautiful Lisbon coastline, the charming seaside resort of Ericeira is the perfect base for this New Year get-away. Over five days you’ll discover many historic highlights, starting with a tour of Portugal’s capital, Lisbon. You’ll also discover the beautiful palaces and villas of picturesque Sintra and explore the medieval walled town of Óbidos.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
YOUR ITINERARY
DAY 1 UK - ERICEIRA
Today, you fly to Lisbon. On arrival we’ll transfer you to your hotel, which is located in the picturesque seaside resort of Ericeira. Get to know your travelling companions over a welcome drink before dinner this evening. (D)
DAY 2 LISBON
We’re going to discover Portugal’s capital, Lisbon, today on a full-day tour. The city is home to many historic attractions, and our guided walk begins as we make our way through the narrow medieval alleyways of the Alfama District, crowned by an ancient castle. We’ll then admire the UNESCO-listed Belém Tower, which was the starting point of many sea voyages in the 16th century and is a symbol of Portugal’s power during the Age of Discovery.
We’ll round off our tour as we head inside the Maritime Museum. Among the items on display is a figure of the Archangel Raphael that journeyed with Vasco da Gama on his expedition to India. Later we’ll gather again back at hotel for dinner. (B,D)
DAY 3 NEW YEAR’S EVE, SINTRA & CABO DA ROCA
Enjoy a hearty breakfast before we head off to the charming region of Sintra. Located at the foot of a mountain and surrounded by forest, it is dotted with villas and palaces which were the summer residences of the kings of Portugal. We’ll also take in the dramatic sight of the Cabo da Roca lighthouse (Weather dependent). Sitting on a promontory jutting out into the Atlantic, this is the most westerly point in mainland Europe. We’ll head back to the hotel in plenty of time to get ready for this
HOTEL VILA GALÉ ERICEIRA
Ericeira, close to the beach and offers exceptional panoramic views of the Atlantic Ocean. Facilities include a restaurant, bar, outdoor swimming pool, fitness centre and spa. Guest rooms feature private facilities, complementarity wi-fi, TV, mini-bar, safe and hairdryer.
evening’s festivities, a special New Year’s Eve dinner. (B,D)
DAY 4 NEW YEAR’S DAY, ÓBIDOS
We’ll enjoy a leisurely morning at the hotel, before we make our way to the picturesque walled town of Óbidos for an included tour. Little has changed here since medieval times, and on our stroll we’ll discover a hilltop castle, a maze of cobbled streets and delightful redroofed, whitewashed houses. (B,D)
DAY 5 ERICEIRA - UK
Today we’ll transfer to the airport for our return flight to the UK. (B)
Just You Holiday Director as your host & Specialist Local Guide
RETURN DIRECT FLIGHTS
Return flights from London
4-STAR HOTEL
4 nights half-board in a 4-star hotel. A guaranteed twin or double room of your own
8 INCLUDED MEALS
4 breakfasts (B), 4 dinners (D) including a welcome drink
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Discover Lisbon’s highlights
• Explore picturesque Sintra & the Cabo da Roca lighthouse
• Celebrate the New Year together
• Tour of the walled town of Óbidos
Departs 29 Dec 2023 - Returns 02 Jan 2024
NEW YEAR IN
CHELTENHAM
See in the New Year in a fantastic setting amidst the beautiful Cotswolds. Your base is the beautiful Regency town of Cheltenham where you’ll enjoy a sparkling New Year celebration before heading to Cheltenham Racecourse to spend New Year’s Day at the races.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host
4-STAR HOTEL
3 nights half-board in a 4-star hotel. A guaranteed twin or double room of your own
6 INCLUDED MEALS
3 breakfasts (B), 3 dinners (D) including a New Year’s Eve dinner with a glass of bubbly at midnight
ESSENTIALS
Overseas transfers, other transportation & porterage
INCLUDED HIGHLIGHTS
• Guided tour of Cheltenham
• Visit Bourton-on-the-Water
• Enjoy a day at the races
Arrive 30 Dec 2023 - Depart 02 Jan 2024
4 DAYS FROM £999 SAT 30 DEC 2023
YOUR ITINERARY
DAY 1 CHELTENHAM
Make your own way to Cheltenham today, where your hotel is located on the edge of town. On arrival, enjoy a welcome cup of tea or coffee and cake with your holiday companions. Gather again this evening for dinner in the hotel’s restaurant. (D)
DAY 2 NEW YEAR’S EVE, CHELTENHAM & BOURTON-ON-THE-WATER
After breakfast we’ll head out for a day of exploration, starting with a guided tour of Cheltenham. The town became one of the country’s most fashionable health resorts in 1716 when salt crystals were discovered in a spring just outside the town. Its historic centre is said to make it the most complete Regency town in the whole of England. We’ll also visit the delightful Cotswolds town of Bourton-onthe-Water, which is known as the ‘Venice of the Cotswolds’ because of the many attractive low stone bridges crossing the River Windrush, which flows through its centre.
We’ll return to the hotel in plenty of time to get dressed up for a special New Year celebration. We’ll enjoy dinner with entertainment and a glass of bubbly at midnight. (B,D)
DAY 3 NEW YEAR’S DAY, CHELTENHAM RACES
wish you could take a stroll along the famous Cheltenham Promenade to admire the elegant town houses that line it. We’ll gather again this evening for a farewell three-course dinner including a glass of wine. (B,D)
DAY 4 CHELTENHAM
Enjoy a leisurely morning before making your way home. (B)
Bourton-on-the-water
Today we’re going to the races. From the Club/Tattersalls Enclosure we’ll be able to study the horses in the paddock, place our bets and watch with excitement as the races get underway. We’ll have an excellent view of the course and there are plenty of options for refreshments if you want to enjoy a drink or a meal with your fellow travellers. We’ll return to the hotel later this afternoon, and if you
The 4-star Leonardo Hotel Cheltenham is perfectly located, just a short distance from the town’s historic centre. Facilities include a restaurant, bar, gym and heated indoor swimming pool. Guest rooms feature private facilities, hairdryer, TV, iron and ironing board and tea/coffee-making facilities.
YOUR ITINERARY
DAY 1 WINCHESTER
Make your own way to Winchester today and spend the afternoon settling in at your hotel. This evening you can get to know your travelling companions over a welcome drink followed by dinner. (D)
DAY 2 NEW YEAR’S EVE, WINCHESTER
This morning after breakfast, transfer by coach to Winchester where you will enjoy a half-day guided tour. Winchester developed from the Roman town of Venta Belgarum and is known particularly for its gothic-inspired Winchester Cathedral which we will see from the outside today. The rest of your afternoon will be at leisure. In the evening at the hotel New Year Gala Event, you will be welcomed with a glass of fizz, before enjoying a mouth-watering three-course meal and entertainment. (B,D)
DAY 3 NEW YEAR’S DAY, PORTSMOUTH
Enjoy a leisurely breakfast before transferring to Portsmouth where you will enjoy a half-day guided walking tour of this port city. The UK’s only island city dates back to the Roman period and is home of the world’s oldest dry dock. Portsmouth was also one of the central regions of the Industrial Revolution and was considered the world’s greatest naval port at the height of the British Empire. After your guided walking tour, enjoy time at leisure to enjoy lunch, before enjoying a visit to the top of the Spinnaker Tower, offering spectacular views over Portsmouth and the sea. Afterwards, we’ll head back to the hotel and enjoy a buffet dinner in the evening. (B,D)
DAY 4 WINCHESTER
After a leisurely breakfast, check out of the hotel and make your way home. (B)
4 DAYS FROM £1149 SAT 30 DEC 2023
Head to Hampshire and celebrate New Year in great company as you explore the delights of Winchester and the south coast. Enjoy a guided tour of Winchester, England’s ancient capital and discover Portsmouth including a visit to the top of the Spinnaker Tower, on this wonderful break.
YOUR HOLIDAY AT A GLANCE
DEDICATED GUIDES
Just You Holiday Director as your host
4-STAR HOTEL
3 nights in a 4-star hotel. A guaranteed twin or double room of your own
6 INCLUDED MEALS
3 breakfasts (B), 3 dinners (D) including a New Year’s Eve dinner with a welcome glass of bubbly
INCLUDED HIGHLIGHTS
• Discover the charms of historic Winchester
• New Year’s Eve Gala night, starting with a glass of fizz, followed by a 3-course dinner and evening entertainment
Guided tour of Portsmouth including a view over the city at the top of the Spinnaker Tower
Arrive 30 Dec 2023 - Depart Jan 02 2024
Essential INFORMATION
This Essential Information is to help you prepare and take any necessary actions prior to your forthcoming holiday. Information contained in this section of the brochure and any other relevant information on the website, together with the Booking Conditions, form your contract with us.
BEFORE YOU BOOK
We do hope that your Just You holiday will meet your expectations so it is very important that you choose the holiday that is right for you. Our Holiday Advisors are happy to share their knowledge. Please make sure you are familiar with the up-todate travel advice in the destination(s) you will be going to.
Please visit the Foreign, Commonwealth & Development Office website at www.gov.uk/ foreign-travel-advice or www.gov.uk/travelaware.
Packed with essential travel advice and tips, these websites offer a wealth of country specific information including the latest on security, local laws, passport, visa and entry requirements. Keep informed on current travel health news by visiting www.travelhealthpro.org.uk. The advice can change so please check regularly for updates.
You can also access Sherpa via our website at https://www.justyou.co.uk/information/travelrequirements-visa-service, an online tool that provides up to the minute entry requirements for the country you are visiting.
AFTER MAKING YOUR BOOKING
Please read your confirmation invoice carefully and let us know immediately if there are any corrections required. If you have not received a confirmation invoice within 7 days of booking your holiday please contact us immediately.
The balance payment for your holiday must be paid no later than 12 weeks before departure unless otherwise stated. The payment deadline will be clearly marked on your confirmation invoice along with details of how to pay online: www.justyou.co.uk/payments.
Prior to departure we will send you further information to help you prepare for your trip. If you have any queries you can ether email us at enquiries@justyou.co.uk or you can call our Customer Services Department 01858 415 100. Please check our website for the latest opening times.
YOUR HOLIDAY DIRECTOR
On the majority of our Flight-Inclusive package holidays you will be escorted by a knowledgeable Holiday Director. Please be aware of the following:
On some of our Flight-Inclusive package holidays your Holiday Director will meet you at your UK airport, on others they will meet you at your overseas airport or in your resort.
If you choose to fly to your destination from a regional airport your Holiday Director may not be travelling with you.
Your Holiday Director may not accompany you on your homeward transfer to the airport but they will advise you of the arrangements made on a FlightInclusive holiday.
COACHES
When our packages include coach travel or any other transportation, all customers are required to abide by instructions given by the Holiday Director;
Coach Driver or Representative with regards to their Health; Safety and Wellbeing.
Regular comfort stops will be taken to ensure a relaxing journey is experienced each day. Some coaches may be equipped with washroom facilities however, it cannot be guaranteed that they will be useable at all times.
Our customers health, safety and well-being is of paramount importance and customers are required to adhere to all Health and Safety requirements and guidelines. Please note that these may vary from country to country.
RUNNING ORDER OF ITINERARIES
Occasionally we may have to make changes to the running order and inclusions of your holiday itinerary. This could be due to a number of reasons such as public holidays, festivals, weather, traffic conditions or operational reasons and may sometimes be at short notice.
Due to changes in river water levels, river cruise itineraries may occasionally be modified. On the rare occasions that this happens we will act in the best interests of our customers to ensure the enjoyment of your holiday is not impaired.
HOTEL ACCOMMODATION
The prices in our brochure/website are based on sole occupancy of a room with private facilities unless otherwise stated.
Our reference to ‘Hotel’ covers all accommodation and does not necessarily distinguish between local classifications such as ‘Motel’ or ‘Inn’. It may occasionally be necessary to accommodate you in a different but equal category of hotel to that featured in the brochure/website. If this is known before departure and is a significant change to the confirmed arrangements, we will of course advise you. The confirmed hotel(s) will be advised in your final travel information.
Porterage: One bag per person is included on most of our package holidays as stated in the holiday details.
Voltage/Electrical Items: The type of plug sockets you can use in your destination can be checked by visiting: www.worldstandards.eu/electricity/plugvoltage-by-country/
Swimming Pools: If your hotel/s has a swimming pool, you may wish to take your own pool towel, as some hotels do not provide these. Please familiarise yourself with the depth of the pool and use the steps provided to access and exit the pool. Diving is not recommended.
Additional Charges: Payment for any extras such as drinks, laundry, telephone calls and meals other than those included in your package holiday price are to be made directly to your hotel prior to check out.
On occasion noise from works in the local vicinity of your hotel may occur and these can be unavoidable and unknown to ourselves. We make every effort to ensure your hotel stay is free from disturbance, however these may be out of our control. In addition, unrelated events and local activities may also be taking place. If you do have a complaint at your hotel, or indeed any other service, you must inform your Holiday Director or the hotel direct who will try and resolve the matter as soon as possible.
OUR GUARANTEES TO YOU
GUARANTEED DEPARTURES
Certain holidays we offer are “Guaranteed Departures.” Please note that not all of our departures will be Guaranteed Departures. Our Guaranteed Departures will be flagged on our website next to the departure date. A departure will not be considered a “Guaranteed Departure” unless specifically noted as such on our website. Other dates may be visible to book which are nonguaranteed; these dates may become Guaranteed Departures as the season continues. We guarantee that all scheduled Guaranteed holiday departures booked and secured with a valid deposit will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes as described in these Terms (for example flights, accommodations and principle or regional airports are not guaranteed as these are subject to change and confirmed within your final documents) or good faith, health and safety concerns.
This guarantee is not applicable in the case of Force
Majeure, or due to FDCO or Local Government restrictions relating to COVID or where a trip is impacted significantly due to operational reasons outside of our control such as changes by 3rd party suppliers or due to the commercial viability of the trip. Up to date holiday and itinerary information is available on our website or by contacting us.
Brochures and other printed materials displaying holiday information and departure dates are subject to change and may not be relied upon for the purposes of this guarantee. If a holiday is cancelled by us before the date of departure for reasons other than Force Majeure, COVID restrictions, operational changes outside of our control as outlined above or the commercial viability of the trip and the cancellation is not caused by your fault or negligence, you will have the choice of accepting from us:
(a) a substitute holiday of equivalent value
(b) a substitute holiday of superior value; where there is an increased cost you will be responsible for the difference or
Air Conditioning: In some hotels, air conditioning is operated according to individual hotel policy and/ or, in some cases, local laws.
OPTIONAL EXPERIENCES/EXCURSIONS
We want to give you the opportunity to see as much as possible of the countries you are visiting so there will nearly always be a selection of optional excursions. Any optional excursions will of course operate subject to demand, traffic and weather conditions. Changes to the advertised excursions programmes are rare but the excursion providers reserve the right to change excursions and we reserve the right to amend the advertised prices at any time. We advise against the purchase of excursions from hotels or street vendors as these may not have been safety checked and may not meet required local standards or have adequate insurance cover in place. A list of approved excursions will be sent to you, in some cases these may include hotel excursions which have been checked. If you choose to partake in an excursion/ activity which is not arranged by us, we advise you check that your travel insurance covers you for that specific activity.
MAXIMUM GROUP SIZE
Where we display a “Maximum Group Size” icon, the number given will be the maximum expected group size for the tour. Where this may differ is for the ‘Discover More’ modular tours. We have designed and contracted this holiday with the maximum number of customers in mind and expect and aim to operate to this level. Under exceptional operational conditions, including force majeure, the expected group size may require to be exceeded. This Maximum Group Size is therefore not a condition of booking, though we will use best endeavours to ensure these stated group sizes are adhered to.
ABOUT OUR FLIGHTS FOR JUST YOU
FLIGHT INCLUSIVE TOURS
The prices for the Flight-Inclusive Tours set out in our brochures/website are based on planned group flights from London. The actual selling price may vary from that published due to numerous factors including but not limited to; additional taxes or fuel surcharges being introduced, the airline only allowing us to hold a limited number of seats at a pre agreed group rate or because alternative flights are being used.
Limited availability seats: Holiday prices are based on limited availability special air fares. Whilst these fares are correct at the time of going to press they may have sold out by the time you make a booking. In this case further seats will usually be available at a supplement. Such supplements if any will be confirmed at the time of booking. By booking early you maximise your chances of getting on our group flights which ensures you are getting the benefit of our group costs and also reduces the chance of you ever having to pay any flight related supplements or additional costs.
Baggage Handling and Allowance: The baggage allowance for all our holidays is one piece of luggage/suitcase – with the dimensions of 76cm x 58cm x 25cm (30” x 23” x 10”) maximum weight of 44lb (20kg) per person, plus one standard piece of hand luggage. Irrespective of individual
airline allowances the above limits apply. They are set taking account of our wider operational requirements including ground transportations, porterage, etc. To avoid any problems with our transportation providers, possible delays and inconvenience to you and your fellow travellers, please ensure these maximum baggage conditions are adhered to. You are responsible for the carriage and care of your luggage throughout your holiday except for such times as it may be in the hands of the airline, here in such circumstances the airline specific terms and conditions relating to the carriage of luggage apply or when porterage at a hotel on arrival and departure is included. We will not be held responsible for any delays and/ or additional costs arising from any breach of the above luggage allowances.
Airport Taxes: Any airport taxes and security charges which are payable in advance and therefore form part of the scheduled air ticket have been calculated and included in the price of your holiday. These include the UK Government Airline Passenger Duty and various overseas airport and airline charges where applicable.
At some airports there are also passenger charges which are payable locally. Where possible these will be paid by us on your behalf and included on your confirmation invoice. Some taxes have to be paid locally and we will advise you as soon as we are aware of such charges.
Fuel Surcharges/Environmental Taxes: Airlines generally pass on any fuel price increases to customers directly or tour operators when they occur. Occasionally we have no choice but to pass on all or part of these directly to our customers. You will be informed of any fuel related surcharges or new and additional taxes, airport or security charges in place or other sums payable in addition to the advertised price before you pay in full.
Flight Routings: On some routes we use a number of indirect flights which may require you to change planes en-route. This may be because we cannot obtain a block allocation of seats on a direct flight or it may be the only option. If you are interested in booking a direct flight with a supplement (where available) please ask one of our Holiday Advisors.
Flight Schedule Changes: When you book one of our Flight-Inclusive Tours, your holiday confirmation will contain provisional flight details. We aim to make this as accurate as possible from the start, however, the timings or the flight numbers can change before departure. We will monitor all changes and inform you as soon as possible if there is a change which affects your departure by a considerable time or moves the tour to a different day or significantly affects the tour itinerary. Final timings will be sent about ten days before you travel. If we notify you of a significant change to your holiday and you do not accept the change you must tell us within 7 days of us advising you of the significant change to your holiday. Details of what constitutes a major or minor change is contained within Booking Conditions.
Airlines and Aircraft: All prices in our brochures/ on the website are based on air travel in economy class. Passenger travel on scheduled airlines is provided under the conditions of the airline. For a copy of these terms and conditions please go to the appropriate airline’s website.
(c) a substitute holiday of lesser value if no holiday of equivalent or superior value is reasonably available and to recover from us the difference in price between the price of the holiday originally purchased and the substitute holiday; or
(d) a full refund of all monies paid for the cancelled holiday.
We are not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, we reserve the right to issue a full refund in lieu of the choices above, in our sole discretion. Where a significant element of a holiday as described cannot be provided after departure, we will make suitable alternative arrangements where possible. If it is not possible to provide a suitable alternative or if you reasonably reject any suitable alternatives, we may provide you with a refund for unused products or services as
determined in our discretion.
PRICE MATCH
If you find an identical package holiday offered by one of our competitors (excluding any online special offers or arrangements made by yourself rather than through a tour operator) at a lower price within 7 days of booking with us our ‘price match’ will apply. By identical, we mean another holiday which:
Departs on the same day from the same port/ airport using the same flight with the same carrier (if Flight-Inclusive).
• Visits the same destination(s).
Has the same duration (i.e. number of nights).
Offers the same number of included excursions. Features accommodation of the same category and board basis and, where applicable, the services of a Holiday Director/Local guide. If this happens we will refund the difference between the cost of the Flight-Inclusive package
Change of Airline: Due to the ever changing nature of the airline business, airlines selected and used for our tours can change after your booking is made, as can flight schedules and timings. This can be for a number of reasons such as the airline withdrawing the flight or operating with smaller aircraft than first planned. Where this is the case we will endeavour to find an alternative with the same carrier or similar flights with another carrier.
Flight Meals and Medical Equipment Requests:
Although meals are provided on most long haul flights you should be aware that most airlines do not provide complimentary food on shorter flights within Europe. We therefore cannot guarantee that meals will be provided on all flights. Please note, we also cannot guarantee that the airline will be able to fulfil your request for a special dietary meal and any such requests are not a condition of booking. If you require a special dietary meal due to an allergy such as a nut allergy, and the airline provides complimentary meals, we will need you to fill in a medical questionnaire to send to the service provider. The airline will not be able to guarantee that their aircraft meals are 100% nut free and will require you to carry any special medication (such as an EpiPen) in your hand luggage.
If you need to carry a CPAP machine or oxygen cylinders please let us know at the time of booking so we can ensure this request is sent through to the relevant airline. It can take up to 6 weeks for airlines to confirm whether medical requests can be accommodated.
Seat Requests (Airlines & Trains): We strongly recommend (particularly if you are flying economy class) that you check in early if you have particular seat requests. Just You has no control over the allocation of seats by the airline. Even if a request has been made to pre-book seats, no guarantee can be made that they will be available on departure. The provision of particular seats does not constitute a term of your contract with us. Please note, suppliers operate older and more modern aircraft within their fleets and we cannot guarantee which type you will travel on as this may be subject to change and general availability. Although some airline/train companies offer the ability to book seats online this may not be the case when booking a holiday through us, as we offer holidays based on special tour operator fares and booking conditions. If this is particularly important to you then please ask about our upgrade options.
Transfers: Where your flight inclusive holiday includes scheduled transfers from the destination/ departure airport to/from your hotel, these are all based on group transfers and operate at specified times designed around our brochured flights. These transfer times may be adjusted due to airline flight schedule changes. If for any reason flight times change due to delay or cancellation that cause you to miss the scheduled transfers, alternative arrangements will be made for you.
HOLIDAYS BY RAIL
Where your holiday includes rail travel, Standard Class fares are included unless otherwise stated. Please note: we are unable to provide porterage at stations and you will be required to handle your own luggage.
You can choose to upgrade your seats on Eurostar
to Standard Class Premier. This upgrade also includes first-class tickets for the remainder of your journey aboard local trains, where applicable.
SMOKING
E-cigarettes: Since their introduction, a number of countries have banned or limited the use of e-cigarettes. We recommend you visit this website, which is an information forum for further information: www.ecigarette-politics.com/electronic-cigarettesglobal-legal-status.
BOOKING ADDITIONAL EXTRAS FOR YOUR HOLIDAY
It is advisable to leave booking travel arrangements to your UK departure point until you have received your final travel documents as timings can change. We can book non-flight arrangements for you and offer the option of cancellation/amendment insurance. Please speak to our Holiday Advisors for more information.
HEALTH, SAFETY AND WELL-BEING
Customers with Reduced Mobility: We want to ensure you make the correct choice before you book your holiday with us. If you have any concerns regarding the suitability of the holiday due to reduced mobility we would encourage you to contact us to discuss these concerns. Our holidays include a comprehensive sightseeing programme, due to the natural terrain of the locations we visit these may be a challenge for anyone with reduced mobility. We also sometimes use different modes of transport to complete our itinerary which includes though not limited to, boats, trains and jeeps these may also pose a challenge for anyone with reduced mobility. Regrettably motorised scooters are not allowed on our holidays.
Altitude: On certain tours you will travel to places at high altitude. If you suffer from heart or respiratory conditions or have any other concerns please consult your doctor.
Prescribed Medication: Carry all prescribed medication in your hand luggage.
Safety: Although we take every precaution to look after you on tour the responsibility for your personal safety and welfare and the care of your possessions is obviously the same as that which you would exercise whilst at home. It is advisable to avoid carrying your passports/extra cash/ credit cards etc. during day to day activities unless required. Whenever possible leave valuables in your hotel safe. Extra care should be taken when walking around cities, especially at night and we recommend that you stay in well lit, populated areas. It is also wise to avoid carrying valuables or wearing expensive jewellery.
Please review the Foreign, Commonwealth & Development Office advice on safety and security for your destination: www.gov.uk/foreign-traveladvice. The Holiday Director/Guide will be on hand to provide any local notifications. For further information on staying safe overseas, please visit: www.travelhealthpro.org.uk/personal-safety/
Age restriction: You must be 18 years or over to travel on a Just You holiday.
PASSPORT INFORMATION AND ENTRY REQUIREMENTS
Passport information: You must ensure that you
BOOKING TERMS & CONDITION S
have a valid passport. All costs incurred in obtaining such documentation must be paid by you. Some countries do not allow you to enter with certain country stamps. For further information please visit www.fco.gov.uk.,If you are not currently in possession of a valid passport please make sure you leave plenty of time before your holiday to apply for this document. Our recommendation is that you should apply for one at least three months before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. For further information visit www.fco.gov.uk
Check the date that your passport expires.
When travelling to the EU, the UK Government recommends that you have 6 months left on your passport on the date of your arrival to an EU country. You should also check when your passport was renewed. If you renewed a 10 year adult passport before it expired, extra months may have been added to your passport’s expiry date. These extra months over 10 years will not count towards the 6 months that must be remaining. The UK Government has published a website tool to check the validity of your passport under these new rules https://www.gov.uk/browse/abroad/passports
Note: In many countries, it is now a legal requirement to show some form of identification if requested by the police or authorities, therefore, it is advisable to carry a photocopy of the data page of your passport when out and about. It is your responsibility to ensure that you understand and adhere to all entry requirements for the countries you’re visiting (and what’s required upon your return to the UK).
We have partnered with Sherpa, online self service industry experts who can guide you with extensive information around Visas and Travel restrictions to ensure that you have right travel documentation and all the up-to-date travel requirements that will ensure you have the best holiday experience. Travel requirements per country, can change, Sherpa is the complete service that will ensure you have all the current information so that you are good to go. We recommend that you check the information regularly, along with the Foreign, Commonwealth and Development Office in order to familiarise yourself with any requirements. We’re unable to accept any responsibility should you not be able to travel if as you have not complied with any passport, entry and immigration requirements. This comprehensive service will ensure you have a worry free and stress free holiday. You can purchase your visa or check your Travel Requirements on the tour page on our website.
EUROPEAN HEALTH INSURANCE CARD
The European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) allows any EU Citizen to access state medical care when they are travelling in another EU Country. For most people, the UK GHIC replaces the existing EHIC for new applications. You should make sure, and it is a requirement of booking, that you have appropriate travel insurance.
MEDICAL QUESTIONNAIRE
It is a requirement of the terms and conditions that you complete a medical questionnaire as required
to assist Just You to ensure it complies with national and local regulations regarding public health. Failure to complete a questionnaire if required in the stipulated time frames may jeopardise your ability to travel. In these circumstances if you are denied or unable to travel due to non compliance normal cancellation terms and conditions will apply as contained within these terms and conditions. This does not replace any official documents you are required to complete in order to travel.
PUBLIC HOLIDAYS
Experiencing a public holiday in your chosen destination can really enhance your holiday experience, especially if there are local festivals or celebrations. Virtually all countries have public holidays, religious or otherwise. The festivities may temporarily disrupt your package holiday and some religious holidays such as Ramadan, which is observed in many Muslim countries, may result in a reduction of facilities, services and entertainment. We suggest that you take this into consideration when selecting your departure date. To discover the national holidays in your destination, please visit: www.timeanddate.com/holidays/
WEATHER
World weather is becoming more erratic and unpredictable and we cannot be held responsible for disruption to your package holiday or any other holiday arrangement due to bad or unusual weather conditions.
BROCHURE/WEBSITE DETAILS
We have taken great care to ensure that the details in the brochure/website are correct at the time of their publication. Please bear in mind however that the availability of certain services may vary particularly outside high season periods. This may be for a variety of reasons, for example, lifts need servicing, swimming pools must be cleaned and outdoor amenities such as chair lifts and cable cars can be affected by weather or lack of demand.
These Booking Terms and Conditions, together with our Privacy Policy and, where your holiday is booked via our website, our website terms and conditions of use, together with any other written information we brought to your attention before we confirmed your booking, form the basis of your contract with G Touring Limited trading as Just You, whose registered office is at Office 202, Harborough Grow-on-Centre, Compass Point Business Park, Northampton Road, Market Harborough, LE16 9HW. Company No: 04956006. Please read them carefully as they set out our respective rights and obligations. In these Booking Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.
By making a booking you agree that:
(a) you have read and understood these terms and conditions and has the authority to and does agree to be bound by them;
(b) you are over 18 years of age and where placing an order for services with age restrictions declares that you are of the appropriate age to purchase those services;
(c) you consent to our use of information in accordance with our Privacy Policy (https://
holiday that you have booked with us and the price of the identical holiday offered by our competitor. Plus we will give you an extra £100 per person towards a future booking. Refunds will be in the form of a credit towards future travel.
Applicable to new bookings only.
CONNECTING FLIGHTS
Book a Just You Flight Inclusive holiday and if you cannot depart directly from your local UK airport we can arrange a connecting flight to London Heathrow or Gatwick for a supplement. The offer is only applicable when booking a Just You Flight Inclusive holiday. The offer is subject to availability of seats in our contracted classes on the connecting flight on the required dates and suitable timings from/to local UK airport and London Heathrow or Gatwick. Please note that not all local UK airports have routes to or frequent connecting flights to London airports. Routes offered are selected and limited to those enabling a smooth
transition to the Tours Principle Flight. Due to timings for early departures from/late arrivals back to the UK for the Just You Flight Inclusive package holiday you may not be able to get a connecting flight on the same day and may need to pay for an overnight hotel at London Heathrow/Gatwick.
If you book a Regional Connecting flight with Just You, your luggage will be checked through from the UK to your destination. If you arrange your own connecting flight to London Heathrow or Gatwick to join the main flight we will take no responsibility that your luggage will be checked through to your destination. We will also not accept responsibility for any costs or losses due to delays and cancellations and will not be held responsible should you miss the Principal flight from London Heathrow or Gatwick.
REGIONAL DIRECT/INDIRECT FLIGHTS
Book a Just You Flight Inclusive holiday and if the route is available (some flights may be indirect) you
can fly from your local airport for a supplement.
The offer is only applicable when booking a Just You Flight Inclusive holiday. The offer is subject to availability of seats in our contracted classes to the destination on the required dates and suitable timings from/to local UK airport. Routes offered are selected and limited to schedules matching the principal flight and itinerary.
Please see below for clarification of flight types: Principal Flight – included in the tour price, the flight departing from London.
Regional Connecting Flight - A flight from your local airport to London Heathrow or Gatwick, to connect with our Principal flight.
Regional Direct/Indirect Flight - A flight from your local airport which may be direct or in-direct to your holiday destination
Direct - A flight that travels non-stop to your destination
Indirect - A flight that travels via somewhere else and you are required to get off the plane and potentially board an on-ward alternative flight. Please speak to one of our Holiday Advisors to check availability of regional departures.
BOOK TWO OR MORE TRIPS
Save an extra £50 per person when you book two or more different holidays at the same time on the same call, both 8 days or longer, for the same traveller. This offer is combinable with other offers. The additional £50 per person will be applied to the second and subsequent holiday(s) and will not be transferable should you cancel, unless you are re-booking on the same day. Normal cancellation penalties apply. This offer is for new bookings only and cannot be applied retrospectively.
Essential INFORMATION
www.justyou.co.uk/information/privacypolicy/) and you are authorised on behalf of all participants in your party to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements);
(d) you accept financial responsibility for payment of the booking on behalf of all persons detailed on the booking.
1. BOOKING AND PAYING FOR YOUR ARRANGEMENTS
A booking is made with us when you pay us a deposit (or full payment if you are booking within 84 days of departure) and we issue you with a booking confirmation. We reserve the right to return your payment and decline to issue a confirmation at our absolute discretion. A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation.
If your confirmed arrangements include a flight, we (or if you booked via an authorised agent of ours, that agent) will also issue you with an ATOL Certificate. Upon receipt, if you believe that any details on the ATOL Certificate or booking confirmation or any other document are wrong you must advise us immediately as changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies in any document within ten days of our sending it out (five days for tickets).
If your confirmed arrangements booked through Just You do not include a flight, we provide financial security for holiday arrangements booked through us by way of a financial failure insurance policy. You will be given full details of the insurer with your confirmation invoice or, alternatively, please go to www.justyou.co.uk/information/financial-protectioninsurance/
The balance of the cost of your arrangements (including any applicable surcharge) is due not less than 84 days prior to scheduled departure (or by such other date as is notified to you at the time of booking). If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out in clause 8 below will become payable.
Any money paid to an authorised agent of ours in respect of a booking covered by our ATOL is held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the agent’s obligation to pay it to us for so long as we do not fail financially. If we do fail financially, any money held at that time by the agent or subsequently accepted from the consumer by the agent, is and continues to be held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us.
Special Sales: If there are services that you request from us in addition to one of our packages (such as a connecting flight, flight upgrade or additional services) these will be put on request by our Sales Team and are subject to availability and confirmation of the price. Our team will advise you of this, take the appropriate deposit (or full payment for a flight upgrade) and send you a holding letter together with an ATOL Certificate. Once the additional service is confirmed we will advise you and if your international flight details have changed, send a revised ATOL Certificate to you.
Please note: Where your booking includes flights or flight upgrades with restrictive ticketing conditions, we may ask you to pay the full airfare or a higher deposit and any associated charges before full payment has been made to minimise any additional cost to you. This is in addition to the normal deposit payable on the holiday. If the flight has restrictive ticketing deadlines it may mean that the ticket has to be issued before you have paid the balance for the holiday and specific cancellation charges may apply which increase the usual cancellation charges. Please refer to 8) If You Cancel Before Departure.
Booking on behalf of others: By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your booking, notifying us or our authorised agent if any changes or cancellations are required and keeping your party informed. By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and
we will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.
2. ACCURACY
We endeavour to ensure that all the information and prices both on our website and in any advertising material that we publish are accurate, however, occasionally changes and errors occur and we reserve the right to correct prices and other details in such circumstances. You must check the current price and all other details relating to the arrangements that you wish to book before your booking is confirmed. On very rare occasions, we may unfortunately make a genuine mistake in the price we quote and subsequently confirm to you for your holiday. This may come to light at any time prior to your holiday. We are not obliged to honour the original price if a mistake has been made when pricing your holiday. We will ask you to meet any additional costs if you wish to go ahead with the holiday. However, should you not wish to meet these additional charges, you may cancel your holiday with a full refund.
3. INSURANCE
We consider adequate travel insurance to be essential. It is therefore a condition of booking that you are adequately insured when travelling abroad. We recommend excellent comprehensive insurance policies through our partner Holiday Extras please go to www.justyou.co.uk/ insurance. We will require you to give us details of your travel insurance company including the policy number, although we will not check your policy for suitability. If you purchase an alternative policy, you must ensure that it offers cover which is at least as comprehensive as the policy we recommend and, which as a minimum, covers cancellation for the total value of the holiday, delay or curtailment, medical charges and repatriation costs for not less than £5million. Your travel insurance should cover you for any pre-existing medical conditions. You should also ensure you are covered for the curtailment or cancellation of your holiday by us for reasons such as, but not limited to, FCDO advice, Government restrictions or local restrictions, you should ensure you are covered up to the full value of your trip and expenses.
We would recommend that your policy should cover you fully for COVID-19 should you need to cancel in advance of travelling, or should you contract it while away. Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs including cover for any optional excursions/ activities that you may have booked. You shall be responsible for indemnifying us in full in respect of any costs that we incur as a result of your failure to have adequate, appropriate and comprehensive travel insurance. We will decline any booking where adequate insurance has not been arranged.
4. PRICING
Once your booking has been confirmed and G Touring has been paid in full (either directly by you or your Travel Agent), we guarantee that no surcharge will be added to the basic price of your holiday irrespective of any subsequent fluctuation in currency exchange rates or increases in international air fares or other costs associated with the holiday. This price guarantee does not apply to any optional services including, but not limited to, insurance premiums, visa charges and amendment fees and supplements. Before you have confirmed your booking and paid in full, we reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays.
Should the price of your holiday go down solely due to:
(i) The price of the carriage of passengers resulting from the cost of fuel or other power sources;
(ii) The level of taxes or fees applicable to the holiday imposed by third parties not directly involved in the performance of the holiday, including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports; or
(iii) The exchange rates relevant to the package then any refund due will be paid to you less an administrative fee of GBP£75 or EUR€75, based on the currency of your booking. However please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other
protection in place. There will be no change made to the price of your confirmed holiday within 20 days of your departure nor will refunds be paid during this period.
5. JURISDICTION AND APPLICABLE LAW
These Booking Terms and Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only.
6. CUTTING YOUR HOLIDAY SHORT
If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used. If you cut short your holiday and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, we will not offer you any refund for that part of your holiday not completed, or be liable for any associated costs you may incur. Depending on the circumstances, your travel insurance may offer cover for curtailment and we suggest that any claim is made directly with them.
7. CHANGES BY YOU BEFORE DEPARTURE
If you wish to change any part of your booked arrangements after our confirmation invoice has been issued, you must inform us in writing as soon as possible. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change.
Request to change more than 75 days before departure: Where we can meet a request, all changes will be subject to payment of an administration fee of £75 per person per change plus any applicable rate changes or extra costs incurred by ourselves or imposed by any of our suppliers. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. A cancellation fee may be payable. Transfer of booking to someone else: If you are prevented from travelling it may be possible to transfer your booking to another suitable person provided that written notice is given. An administration fee will be charged, details available upon request.
Transfer of Booking: If you are prevented from travelling, you may transfer your place to someone else (introduced by you and satisfying all the conditions applicable to the arrangements) provided:
a. you contact us as soon as possible and provide us with the name of the replacement passenger and who they will be replacing from the original booking. We can only transfer customers up to 75 days before departure, subject to availability; b you pay an amendment fee of £75 per person transferring, meet all costs and charges incurred by us and/or incurred or imposed by any of our suppliers; and
c. the transferee agrees to these Booking Conditions and all other terms of the contract between us.
If there are any payments outstanding for the applicable booking when the transfer is requested these must also be paid before the transfer can be made. Any replacement passengers must show us evidence of their holiday insurance prior to the transfer being completed. You and the transferee remain jointly and severally liable for payment of all sums. If you are unable to find a replacement, cancellation charges as set out herein will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.
Note: Certain arrangements (such as “Low Cost” flight bookings, flight upgrades, flights with restrictive ticketing deadlines and non-refundable elements of your booking) may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.
Request to change booking within 75 days of departure: Any request to change a booking to a different holiday or departure date will be treated as a cancellation and rebook. Cancellation charges will apply as set out in section 8.
8. IF YOU CANCEL BEFORE DEPARTURE
If you decide to cancel your confirmed booking you must notify us (or your travel agent) in writing, as soon as possible. To notify us please send an email
to Customer Cancellations@justyou.co.uk or write to us. Any notification by telephone should be to our Service Centre on 01858 415 100 and must be followed up in writing or by email, within 24 hours by the lead name to confirm the cancellation. Your notice of cancellation will only take effect from the date on which we receive it. If the call to notify us of cancellation is from anyone other than the lead name then the lead name must confirm the cancellation in writing or by email within 3 days of the initial call. If you need to cancel your booking within 24 hours of departure please contact the Service Centre or call the number stated on your final documentation. If verbal notification is within 5 days of departure we reserve the right to cancel the booking after 24 hours. Since we incur costs in cancelling your arrangements, you will have to pay the applicable cancellation charges up to the maximum shown below. The cancellation charge detailed is calculated on the basis of the total cost payable by the person(s) cancelling excluding insurance premiums and amendment charges which are not refundable in the event of the person(s) to whom they apply cancelling:
Number of Days’ Notice Before Departure
Cancellation charge (% of holiday price):
More than 75 days before departure Loss of deposit only
43 - 74 days50% of tour price
29 - 42 days75% of tour price
15 - 28 days90% of tour price
Day of Departure14 days 100% of tour price
Please note that amendment fees charged due Please note that insurance premiums and amendments charges are not refundable in any circumstances.
Note: Certain arrangements (such as “Low Cost” flight bookings, flight upgrades, flights with restrictive ticketing deadlines and non-refundable elements of your booking) may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.
Where any cancellation reduces the number of full paying party members below the number which the price and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you accordingly. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. We will deduct the cancellation charge(s) from any monies you have already paid to us.
The cancellation charges above have been calculated as a genuine pre-estimate of the losses we would incur in the event you cancelled your holiday within the stipulated time period, taking into account the charges we will incur from our suppliers (some of which will be up to 100%) and the expected cost savings and income from alternative deployment of the travel services (if possible) calculated as an average charge over a period of time.
Cancellation by You due to Unavoidable & Extraordinary Circumstances: You have the right to cancel your confirmed holiday before departure without paying a cancellation charge in the event of “unavoidable and extraordinary circumstances” occurring at your holiday destination or its immediate vicinity and significantly affecting the performance of the holiday or significantly affecting the transport arrangements to the destination. In these circumstances, we shall provide you with a full refund of the monies you have paid but will not be liable to pay you any additional compensation.
Please note that your right to cancel in these circumstances will only apply where the Foreign, Commonwealth & Development Office (FCDO) has changed its advice to warn against travel to your destination or its immediate vicinity after the date of your booking. For the purposes of this clause, “unavoidable and extraordinary circumstances” means warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination.
9. IF WE CHANGE OR CANCEL
As we plan your holiday arrangements many months in advance we may occasionally have to
make changes or cancel your booking and we reserve the right to do so at any time.
Changes: If we make an insignificant change to your holiday, we will make reasonable efforts to inform you or your travel agent as soon as reasonably possible if there is time before your departure but we will have no liability to you for failing to inform you or your travel agent. Examples of insignificant changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of carriers. Please note that carriers such as airlines used in our advertising material may be subject to change.
Occasionally we may have to make a significant change to your confirmed arrangements. Examples of “significant changes” include the following, when made before departure:
• A change of accommodation area for the whole or a significant part of your time away, provided that the new area is more than 15 miles away from the original
A change of cabin accommodation to a significantly lesser grade. Where you are taking a tour, a significant change to the itinerary. i.e. when the itinerary has to be changed by more than 50% and may have to exclude an iconic highlight.
A change of accommodation to that of a lower standard or classification for the whole or a significant part of your time away.
A change of outward departure time or overall length of your arrangements of twelve or more hours.
• A significant change to your itinerary, missing out one or more destinations entirely.
• A change of UK airport from the one you were due to fly to or from, except where the change is between London airports (Heathrow, Gatwick, Stansted, London City or Luton) or where the new airport is within 50 miles of the original airport.
If your eligibility to use the free Private Chauffeur Service changes due to this change we will advise you.
Please note: We do not classify a change of air or sea port as a significant change where coach transfers between a UK town and the relevant air/ sea port are included in the holiday. A change of flight from direct to indirect is not classified as a significant change.
Cancellation: We will not cancel your travel arrangements less than 75 days before your departure date, except for reasons of force majeure or failure by you to pay the final balance. We may cancel your holiday before this date, (if your holiday departure date is not specifically guaranteed in the brochure in which it was advertised) for example, if the minimum number of customers required for a particular travel arrangement is not reached. If we have to make a major change or cancel, we will tell you as soon as possible and if there is time to do so before departure, we will offer you the choice of:
a. (for significant changes) accepting the changed arrangements;
b. having a refund of all monies paid;
c. accepting an offer of alternative travel arrangements of comparable or higher standard if available (at no extra cost); or
d.If available, accepting an offer of alternative travel arrangements of a lower or comparable standard from us (we will refund any price difference between the original arrangements and the alternative arrangements if the alternative arrangements are of a lower value).
You must notify us of your choice within 7 days of our offer. If we do not hear from you within 7 days, we will contact you again to request notification of your choice. If you fail to respond again within 3 days we will assume that you have chosen to accept the change or alternative booking arrangements.
Once a Tour has departed, itinerary changes may be necessary as a result of unforeseen circumstances, operational concerns, or concerns for your health, safety, enjoyment or comfort. Any changes are at our discretion. You acknowledge that you must have reasonable financial resources to cover incidental expenses during all travel with us, whether or not such expenses arise from a change of itinerary, and we are not liable for your failure to prepare adequately for travel and unforeseen circumstances which may arise during travel. We will not be liable for any indirect and or consequential losses associated with any changes to a booking or itinerary.
Compensation: If we cancel your booking or make a significant change less than 75 days
before departure, in addition to a full refund of all monies paid by you, we will pay you reasonable compensation as detailed below.
Compensation
NIL
More than 75 days before departure
£10
£30
£40
IMPORTANT NOTE: We will not pay you compensation in the following circumstances: where we make an insignificant change; where we make a significant change or cancel your arrangements more than 75 days before departure;
• where we make a significant change and you accept those changed arrangements or you accept an offer of alternative travel arrangements;
• where we have to cancel your arrangements as a result of your failure to make full payment on time; where the change or cancellation by us arises out of alterations to the confirmed booking requested by you;
• where we are forced to cancel or change your arrangements due to Force Majeure (see clause 10).
If we become unable to provide a significant proportion of the arrangement that you have booked with us after you have departed, we will, if possible, make alternative arrangement for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction.
Please note: where accommodation with a higher price than the original accommodation is offered by us and accepted by you, the difference in price will be deducted from any compensation payable. In no case will we pay compensation if accommodation is offered by us and accepted by you with a higher price than that originally booked in the same location where no additional payment is made by you. If we become unable to provide a significant proportion of the services that you have booked with us after you have departed, we will make alternative arrangements for you at no extra charge and, if appropriate in all the circumstances, will pay you reasonable compensation.
Please note: should it become impossible to make alternative arrangements in the circumstances mentioned above, our legal obligation is to return you to the point of departure, where you commenced your booked arrangements with us, only. It will be your responsibility to arrange any onward transport from the point at which you commenced your booked arrangements with us and your home.
10. FORCE MAJEURE
Force Majeure including where we have had to curtail your holiday except where otherwise expressly stated in these Terms, we will not be liable or pay you compensation if its contractual obligations to you are affected by “unavoidable and extraordinary circumstances” meaning any event beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, labour difficulties, interference by authorities, political disturbance, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions or changes in travel guidelines by organisations such as Foreign, Commonwealth & Development Office (FCDO), WHO (World Health Organisation (WHO), Local or national Governments guidelines or regulations which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport, closure of airports, ports or airspace or changes of schedules by airlines and all similar events outside our or the supplier(s) concerned control. If your holiday is curtailed due to (not limited to) FCDO Guidance / WHO advice / local or national Government guidance or regulations
– due to but not limited to Pandemic.) the Tour Operator will, in accordance with the Package Travel and Linked Travel Arrangements Regulations 2018 and our own Terms and Conditions, provide the traveller with an appropriate refund. The refund will be based on the number of days of the holiday that was missed (based on the total cost of your holiday less the services used, for example flights that were taken, hotel nights that were used and tour days that took place).
Brexit Implications: Please note that certain travel arrangements may be affected as a result of the United Kingdom’s decision to leave the European Union. This could include an unavailability of certain flight routes or access to certain ports and airports. Please rest assured that this is something we will continue to monitor and will advise our customers as soon as possible if we become aware of any confirmed bookings that will be affected. However, since this is something which is completely unprecedented and outside our control, we would treat any such changes as Force Majeure, and whilst we will endeavour to provide suitable alternative arrangements or refunds where possible, we will not be liable to pay you any compensation.
11. SPECIAL REQUESTS
Any special requests must be advised to us at the time of booking. You should then confirm your requests in writing. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Any special requests or requirements do not form part of these Terms or the contract between us and we are not liable for any failure to accommodate or fulfill such requests. We do not accept bookings that are conditional upon any special request being met.
12. DISABILITIES AND MEDICAL PROBLEMS
The Equality Act 2010
This law applies to services provided in the UK and not those provided overseas. However, we believe in trying to make our holidays as accessible to as many people as possible. You must tell us before you book of any special needs you may have as result of any disability or medical condition, whether physical or mental health and we will do all we can to accommodate you. This includes making any reasonable adjustments to the holiday itself and/ or to the booking process. You may be asked to complete a medical information form (the “Medical Form”) or produce a Doctors certificate/letter prior to travel. We will endeavour to respond within 5 working days of receipt of this documentation. If you wish to have this documentation returned please let us know as we only hold this information for your current holiday. This information will be treated confidentially and will only be used to check that you are likely to be sufficiently fit and able to undertake your chosen holiday, and that any special requirements are passed on to our suppliers.
If you, or any member of your parties situation changes after you have booked (including where any medical condition or disability deteriorates or develops) you must let us know straight away. Travel with us may involve visiting remote or developing regions, where medical care may not be easily accessible and medical facilities may not meet the standards of those found in the UK. We and our suppliers make no representations and gives no warranties in relation to the availability or standard of medical facilities in those regions. Whilst we will endeavour to make any reasonable adjustments to the holiday itself, sometimes this may not be possible. Examples of where we may not be able to make a reasonable adjustment include:
Providing wheelchair access ramps to overseas hotels in remote locations;
Our staff pushing a customer in a wheelchair throughout the duration of the holiday, or other customers on the trip.
• Provision of daily personal care whether for a physical or mental health condition. Regrettably we are unable to accommodate motorised scooters.
Please note that personal care cannot be provided by any member of our staff
It is your responsibility to tell us before you book whether you have any special requirements, limited mobility or medical conditions either physical or mental health that might affect your ability to take part on our holidays. A reasonable level of fitness is required for all our holidays as some walking will
be involved. If you are in doubt about the suitability of any of our holidays please just ask but, it is vital that you seek confirmation from your own Doctor to establish that you are sufficiently fit both physically and mentally, to travel and to undertake the excursions that may be required to undertake your tour. Where we can we will make any reasonable adjustments but where we cannot make such adjustments we may have to cancel your booking.
It is our intention to make our holidays as accessible to as many people as we can, especially those with disabilities. We cannot do this if you don’t tell us of your needs so please mention any relevant information to us before you book. In particular to establish:
a. Any special requirements for air, coach, ferry or cruise ship travel so these are passed on to our suppliers;
b. That we are aware whether your mobility may be limited and therefore whether the holiday is suitable for you or not;
c. Whether you are taking medication and might require medical attention during your holiday;
d. Whether there might be any pre-existing medical conditions either physical or mental health that should be disclosed to your insurer (or to the insurer recommended by ourselves) and which could result in your insurance being invalidated. We can recommend a special travel insurance policy for those with existing medical conditions and would recommend that this or a similar policy be purchased prior to travel.
It is your responsibility to check your health and fitness to travel with your own Doctor before travel and we would recommend that you seek this confirmation and send us this information. We will endeavour to assist with any special requirements that might be needed and can also advise against certain tours and excursions that might be challenging for a customer with particular medical issues. We have to rely upon your honesty about your medical condition and cannot advise you properly if we are unaware of this. Please contact our Special Services Team at customercare@ justyou.co.uk and we can arrange to advise you of the pre-travel medical clearance that you should clarify with your doctor.
We will assume, unless you inform us otherwise, that you are in a good state of health both physically and mentally, to participate in the holiday. If you do not tell us about any disability or medical condition which may affect your holiday arrangements and any resulting special needs, and we find ourselves in the position where you are at your UK departure point or on holiday and are unable to participate fully, then we reserve the right to:
a. Organise extra assistance or make any adjustments so you can continue with the holiday and pass on the costs of doing this to you.
b. Arrange your return to the UK, or to your home address if you haven’t left the UK and pass on the costs of doing this to you.
We very much hope that all our customers will be completely open, honest and upfront with us so the above situation does not occur. However, we do reserve the right to take action in the interests of your health and safety and the health and safety of our staff and other customers should we need to.
We can only accept your booking upon the clear understanding that we cannot be liable if you do not inform us of such a condition and an airline or cruise line refuses to accept you as a passenger.
13. COMPLAINTS
BOOKING TERMS & CONDITION S 39 CALL 01858 415 155 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT
Please note that we offer an Alternative Dispute Resolution service through our ABTA membership. Please see clause 14 for further details. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/ consumers/odr/ This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.
14. ABTA
We are a Member of ABTA, membership number Y6412. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com
15. OUR RESPONSIBILITIES
(We will accept responsibility for the arrangements we agreed to provide or arrange for you as an ‘organiser’ under the Package Travel and Linked Travel Arrangements Regulations 2018, as set out below and as such, we are responsible for the proper provision of all travel services included in your package, as set out in your confirmation invoice. Subject to these Booking Conditions, if we or our suppliers negligently perform or arrange those services and we do not remedy or resolve your complaint within a reasonable period of time, we will pay you reasonable compensation.
The level of such compensation will be calculated taking into consideration all relevant factors such as but not limited to: following the complaints procedure as described in these conditions and the extent to which we or our employees’ or suppliers’ negligence affected the overall enjoyment of your holiday. Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us.
We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description if it results from:
a. the acts and/or omissions of the person affected; or
b. the acts and/or omissions of a third party unconnected with the provision of the services contracted for and which were unavoidable and extraordinary; or
c. Force Majeure
We limit the amount of compensation we may have to pay you if we are found liable under this clause as follows:
(a) loss of and/or damage to any luggage or personal possessions and money: the maximum amount we will have to pay you in respect of these claims is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total because you are required to have adequate insurance in place to cover any losses of this kind.
(b) Claims not falling under (a) above and which don’t involve injury, illness or death: the maximum amount we will have to pay you in respect of these claims is up to three times the price paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking.
(c) Claims in respect of international travel by air, sea and rail, or any stay in a hotel:
(i) The extent of our liability will in all cases be limited as if it’s a carrier under the appropriate Conventions, which include The Warsaw/ Montreal Convention (international travel by air); The Athens Convention (with respect to sea travel); The Berne/Cotif Convention (with respect to rail travel) and The Paris Convention (with respect to hotel arrangements). You can ask for copies of these Conventions from us. In addition, you agree that the operating carrier or transport company’s own ‘Conditions of Carriage will apply to you on that journey. When arranging transportation for you, we rely on the terms and conditions contained within these international conventions and those Conditions of Carriage’. You acknowledge that all of the terms and conditions contained in those ‘Conditions of Carriage’ form part of your contract with us, as well as with the transport company and that those ‘Conditions of Carriage’ shall be deemed to be included by reference into this contract.
(ii) In any circumstances in which a carrier is liable to you by virtue of the Denied Boarding Regulation 2004, any liability we may have to you under our contract with you, arising out of the same facts, is limited to the remedies provided under the Regulation as if (for this purpose only) we were a carrier.
(iii) When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question.
It is a condition of our acceptance of liability under this clause that you notify any claim to us and our supplier(s) strictly in accordance with the complaints procedure set out in these Terms. Where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to us or our insurers any rights they may have to pursue any third party and must provide us and our insurers with all assistance they may reasonably require.
Please note, we cannot accept any liability for any damage, loss or expense or other sum(s) of any description:
(a) which on the basis of the information given to us by you concerning your booking prior to us accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or
(b) relate to any business.
We will not accept responsibility for services or facilities which do not form part of its agreement or where they are not advertised in our brochure or on our website. For example any excursion you book whilst away, or any service or facility which your hotel or any other supplier agrees to provide for you.
Where it is impossible for you to return to your departure point as per the agreed return date of your package, due to “unavoidable and extraordinary circumstances”, we shall provide you with any necessary accommodation (where possible, of a comparable standard) for a period not exceeding three nights per person. Departure point will be the location where you commenced your first travel arrangement booked through Just You as listed on your booking confirmation. For the purposes of this clause, “unavoidable and extraordinary circumstances” mean warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely back to your departure point.
16. YOUR BEHAVIOUR & ACCEPTANCE OF REASONABLE RISKS
You acknowledge that travel and the products and services offered by us may involve risk to your health and safety. By travelling with us you acknowledge that you have considered any potential risks to health and safety. To the extent permitted by law, you hereby assume responsibility for all such risk and release us from all claims and causes of action arising from any losses, damages or injuries or death resulting from risks inherent in travel, including visiting foreign destinations, and participating in adventurous activities such as those included in Tour itineraries or otherwise offered by us. You acknowledge that the degree and nature of personal risk involved depends on the products or services booked and the location(s) in which a product or service operates. There may be an increased degree of risk participating in physical activities, travel to remote locations, carriage by watercraft, or other high-risk activities, or travel to countries with developing infrastructure.
You agree that we are not responsible for providing information or guidance with respect of local customs, weather conditions, physical challenges or laws in effect in any locations where a Tour, product or service is operated. You acknowledge you have considered the potential risks, dangers and challenges and your own personal capabilities and needs, and you expressly assume the risks associated with travel under such conditions. You must at all times strictly comply with all applicable laws and regulations of all countries and regions.
Should you fail to comply with the above, or commit any illegal act when on tour. In our opinion (acting reasonably) from the time of booking to returning from your trip your behaviour is causing or is likely to cause danger, distress, or material annoyance to others including our staff, suppliers and any other customers, we may terminate your travel arrangements or any product or service
immediately at your expense and without any liability on our part. You will not be entitled to any refund for unused or missed services or costs incurred as a result of termination of our travel arrangements, including, without limitation, return travel, accommodations, meals, and incidentals. You are responsible for any costs (including repair, replacement and cleaning fees) incurred by us or our suppliers for property damage, destruction or theft caused by you while on a tour. You agree to immediately report any pre-existing damage to one of our representatives or staff of the accommodation, transportation service, or facility as soon as possible upon discovery. You agree to take all prudent measures in relation to your own safety while on tour including, but not limited to, the proper use of safety devices (including seatbelts, harnesses, floatation devices and helmets) and obeying all posted signs and oral or written warnings regarding health and safety. Neither we nor our third party suppliers are liable for loss or damages caused by your failure to comply with safety instructions or warnings.
17. EXCURSIONS AND LOCAL ACTIVITIES
Included Excursions: For all excursions that form part of the advertised arrangements that you have booked, your contract for the excursion will be with ourselves and we will take responsibility for that excursion in accordance with the remainder of these Booking Terms and Conditions.
Optional Excursions: Aside from included excursions, optional excursions and activities may be available for you to purchase either before you depart the UK or during your holiday. Occasionally, these are offered for sale by our holiday advisors in the UK or our Holiday Directors or representatives overseas. However, we have no involvement in any such excursions or activities which are not run, supervised or controlled in any way by us. Full responsibility for providing and operating the excursion or activity rests with the local operator/ provider. Optional excursions or other activities that you may choose to book or pay for whilst you are taking part in your trip are not part of your contracted arrangements with us. Where you make a booking of an optional excursion via us or our Holiday Director, we act solely as a booking agent for the local operator/provider of all such optional excursions and activities with whom you will have a contract. The local operator’s terms and conditions will apply. We are not responsible for the provision of any optional excursions or activities or for anything that happens during the course of its provision by the local operator. We cannot accept any liability on any basis in relation to any optional excursions or activities which do not form part of your contracted arrangements with us. We do not however exclude liability for the negligence of ourselves or our employees resulting in your death or personal injury.
A minimum number of people are needed for an optional excursion to operate. If that number is not achieved, the local operator may have to cancel it. If this happens, you will be offered a full refund of the money that you have paid. If the local operator has to cancel and you paid for the excursion overseas your Holiday Director will refund you overseas, on behalf of the local operator. If you pre-booked in the UK before the holiday, the refund will be processed by our head office in the UK, and will be sent to the lead passenger’s home address within 10 working days of your return date to the UK, on behalf of the local operator.
If you want to cancel an optional excursion that you have booked, we on behalf of the local operator, are unable to refund the cost of the excursion once it has been paid for. Our Holiday Directors are happy to suggest local places of interest to you. However, these are suggestions only and are not recommendations or endorsements and no liability is accepted for any issues that may arise.
18. FINANCIAL SECURITY
We provide financial security for flight inclusive Packages and ATOL protected flights. We do this through our Independent Trust Fund, where all of your monies are held until you return from your holiday. This is a legal requirement of our ATOL license and is monitored regularly by ATOL. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. For further information, visit the ATOL website at www.atol.org.uk.
The price of our flight inclusive arrangements includes the amount of £2.50 per person as part of the ATOL Protection Contribution (APC) we pay to the CAA. This charge is included in our advertised prices. Not all holiday or travel services offered and
sold by us will be protected by the ATOL Scheme. ATOL protection extends primarily to Customers who book and pay in the United Kingdom or the first leg of any flight or flights we arrange for you commences in the UK.
We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you).
You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL Scheme (or your credit card issuer where applicable).
If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.
We provide financial security for holidays not including flights by way of our ABTA bond. If you book arrangements other than an ATOL protected flight or Package from us, your monies will not be financially protected. Please ask us for further details. For more information about financial protection and the ATOL Certificate go to: www. atol.org.uk/ATOLCertificate or contact Civil Aviation Authority of CAA House, 45-59 Kingsway, London WC2B 6TE.
Refunds: If you are eligible for a refund(s) or all or part of your booking, this will be made to the lead passenger on the booking and generally refunded to the same payment method that was used to pay us. In the case of card payments, this will be refunded to the relevant card account. Any fees incurred while making the payment will not be refunded. Refunds will be completed as soon as possible and in line with our Terms and Conditions.
19. PASSPORT, VISA AND IMMIGRATION REQUIREMENTS AND HEALTH FORMALITIES
We will provide you with standard information about the passport, visa, health and immigration requirements applicable to your itinerary, but it is your responsibility to confirm that this information is relevant to your individual circumstances. You must check requirements for your own specific circumstances with the relevant Embassies and/ or Consulates and your own doctor as applicable and you are responsible for ensuring that you meet the entry requirements for the destinations listed on your itinerary. We are unable to accept any responsibility if you are unable to travel because you are not granted a visa and relevant cancellation charges will apply. It is your responsibility to ensure that you understand and adhere to all entry requirements for the countries you’re visiting (and what’s required upon your return to the UK).
We have partnered with Sherpa, an industry expert who can guide you with extensive information to ensure that you have right travel visa documentation and easy access to the all up-todate travel requirements that will ensure you have the best holiday experience.
Travel requirements per country can change.
Sherpa is the complete service that will ensure you have all the current information so that you are good to go. We recommend that you check the information regularly, along with the Foreign, Commonwealth and Development Office in order to familiarise yourself with any requirements. We’re unable to accept any responsibility should you not be able to travel if you have not complied with any passport, entry and immigration requirements. This comprehensive service will ensure you have a worry free and stress free holiday. All your Travel Requirements can be accessed via the tour pages on our website.
Requirements do change, and you must check the up to date position in good time before departure so that you have the correct documentation and are adequately vaccinated. Information on health is available from your GP surgery and from the National Travel Health Network and Centre www.travelhealthpro.org.uk
Most countries now require passports to be valid for at least 6 months after your return date.
When travelling to the EU, the UK Government recommends that you have 6 months left on your passport on the date of your arrival to an EU country. If your passport is in its final year, you should check with the Embassy of the country you are visiting. You should also check when your passport was renewed. If you renewed a 10 year adult passport before it expired, extra months may have been added to your passport’s expiry date. These extra months over 10 years will not count towards the 6 months that must be remaining.
The UK Government has published a web site tool to check the validity of your passport under these rules. Please go to https://www.gov.uk/check-apassport-travel-europe. For further information contact the Passport Office on 0300 222 0000 or visit https://www.gov.uk/browse/abroad/passports.
The European Health Insurance Card (EHIC) or the Global Health Insurance Card allows you to access state medical care when they are travelling in another EU Country. Requirements do change and you must check the up to date position in good time before departure so that you have the correct documentation and are adequately vaccinated. Information on health is available from your GP surgery and from the National Travel Health Network and Centre www.travelhealthpro.org.uk
We do not wish to mar the prospective enjoyment of your holiday. It is your responsibility to ensure you are aware of up to date travel information and advice for your chosen destination; please review the Foreign Office web site for detailed information www.gov.uk/foreign-travel-advice.
Up to date travel advice can also be obtained from the Foreign and Commonwealth Office, visit www.gov.uk/travelaware.
Non British passport holders including other EU nationals, should obtain up-to-date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling.
We do not accept any responsibility if you cannot travel or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.
20. CRUISES
River and Ocean Cruise vessels enforce the highest standards of cleaning and sanitation in order to prevent the spread of viruses and illness. If you experience any gastrointestinal symptoms whilst on board, you may be confined to your cabin until your symptoms are clear. This action is to protect all passengers on board and contain the spread of any virus.
In most cases, prior to boarding, you will be asked by the cruise operator/carrier to complete a medical form confirming you are not ill or have not been ill prior to boarding the vessel. You must answer these questions truthfully. If you have experienced any gastrointestinal symptoms prior to boarding your vessel, we on behalf of the cruise operator/carrier reserve the right to ask passengers to produce medical evidence of fitness to travel this may include the submission of any required medical certificates. In the interests of passenger safety we reserve the right to refuse boarding at our discretion. In such circumstances passengers will not be entitled to claim compensation or a refund. In some ports, it may be necessary for the river or cruise vessel to anchor offshore rather than alongside. When this is the case, the cruise line will use a tender to take passengers ashore. A tender is a small vessel and may not be suitable for persons with disabilities or reduced mobility or balance problems. It is important that passengers are able to use the tender safely. Passengers may be required to descend to a platform or pontoon and into the tender and passengers may need to navigate a gap between the platform and the tender. Depending on weather, tide and sea conditions, there may be some movement and passengers must be fit and mobile enough to access and disembark the tender.
If passengers have impaired mobility, or use a
mobility aid such as a stick, then they must carefully consider their ability to embark the tender safely. Wheelchairs and mobility equipment will not be carried by the crew or Holiday Director and all passengers must be independently mobile enough to use the tenders. Ultimately, carriage by tender may be refused by the Captain of the river or cruise vessel or any of his officers if there is any doubt as to the safety of any passengers.
21. CONDITIONS OF SUPPLIERS
Many of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier’s liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from ourselves or the supplier concerned.
22. ASSISTANCE IN RESORT
If, whilst you are on holiday, you find yourself in difficulty for any reason, we will offer you such assistance as is appropriate in the circumstances.
In particular, we will provide you with appropriate information on health services, local authorities and consular assistance, and assistance with distance communications and finding alternative travel arrangements. Where you require assistance which is not owing to any failure by us, our employees or sub-contractors, we will not be liable for the costs of any alternative travel arrangements or other such assistance you require. Any supplier, airline or other transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should make a claim directly to them.
Subject to the other terms of these Booking Conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. Furthermore, we reserve the right to charge you a fee for its assistance in the event that the difficulty is caused intentionally by you or a member of your party, or otherwise through your or your party’s negligence
23. DELAYS, MISSED TRANSPORT ARRANGEMENTS AND OTHER TRAVEL
INFORMATION
If you miss your flight or other transport arrangement, it is cancelled or you are subject to a delay of over 3 hours for any reason, you must contact us and the airline or other transport supplier concerned immediately. Under EU Law, you have rights in some circumstances to refunds and/or compensation from the airline in cases of denied boarding, cancellation or delay to flights with a European airline or flights operating from a European airport.
Full details of these rights will be publicised at EU airports and will also be available from airlines.
If the airline does not comply with these rules you should complain to the Civil Aviation Authority at www.caa.co.uk/passengers. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday price from us. If your holiday arrangements include a flight and, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. A delay or cancellation to your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight inclusive holiday.
We cannot accept liability for any delay which is due to any of the reasons set out in clause 10 of these Booking Conditions (which includes the behaviour of any passenger(s) on any flight who, for example, fails to check in or board on time).
The carrier(s), flight timings and types of aircraft shown in this brochure or on our website and detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. We shall inform you of the identity of the actual carrier(s) as soon as we become aware of it. The latest flight timings will be shown on your final documentation which will be despatched to you approximately two weeks before departure. You should check your tickets very carefully immediately on receipt to ensure you have the correct flight times. If flight times change after tickets have been dispatched we will contact you as soon as we can to let you know.
Please note the existence of a “Community list”
(available for inspection at https://ec.europa.eu/ transport/modes/air/safety/air-ban_en) detailing air carriers that are subject to an operating ban with the EU Community.
Our advertising material is our responsibility, as your tour operator. It is not issued on behalf of, and does not commit the airlines mentioned herein or any airline whose services are used in the course of your travel arrangements.
24. ADVANCE PASSENGER INFORMATION
A number of Governments are introducing new requirements for air carriers to provide personal information about all travellers on their aircraft to the Authorities before the aircraft leaves the UK. The data will be collected either at the airport when you check in or in some circumstances when, or after you make your booking. Accordingly, you are advised to allow extra time to check in for your flight. Where we collect this data, we will treat it in accordance with our privacy policy.
25. FOREIGN OFFICE ADVICE
You are responsible for making yourself aware of Foreign Office advice in regard to the safety of the countries and areas in which you will be travelling and to make your decisions accordingly. As the advice can change we recommend that you keep up to date and check the situation closer to your departure date at https://www.gov.uk/foreign-traveladvice. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure (see clause 10).
26. BAGGAGE
You are responsible for the carriage and care of your luggage throughout your holiday except for such times as it may be in the hands of the airline; herein such circumstances the airline specific terms and conditions relating to the carriage of luggage apply, or when porterage at a hotel or on arrival and departure is included. Please ensure that your luggage is loaded on to all transport and be careful to take the correct luggage with you when you leave any mode of transport.
27. MARKETING AND IMAGES
You acknowledge and agree that, while participating in any tour, images, photos or videos may be taken by other participants, us or our representatives that may contain or feature you (the “Visual Content”). You consent to any such pictures being taken and grant a perpetual, royalty-free worldwide, irrevocable license to us, our contractors, sub-contractors and assigns, to reproduce the Visual Content for any purpose whatsoever (including marketing, promotions and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.
28. SEVERABILITY
If any provision of these Booking Conditions is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or enforceability of any other provision.
29. AMENDMENTS
We reserve the right to update or alter these Booking Conditions at any time, and will post up to date Booking Conditions on the our website https://www.justyou.co.uk/information/bookingconditions/. The Booking Conditions that were in place on the date your booking was confirmed will apply to your holiday. We recommend that you refer to the Booking Conditions applicable to your booking prior to travel to familiarise yourself.
30. PRIVACY POLICY
We must collect your personal information to deliver your booked arrangements and any products or services booked. We collect, use and disclose only that information reasonably required to enable us and our third party suppliers to provide your booked arrangements, products and/ or services that you have requested as described in our Privacy Policy, which can be accessed any time at https://www.justyou.co.uk/information/privacypolicy/ and is expressly incorporated into these Booking Terms and Conditions. By submitting any personal information to us, you indicate your acceptance of our Privacy Policy.
BOOKING IS EASY
You can request a brochure, check availability and book online 24 hours a day/7 days a week at www.justyou. co.uk. Booking one of our holidays is easy on line.
If you prefer to speak to someone to make your booking you can call us on 01858 415100. Please see our website for our opening hours. Calls may be recorded to ensure a high level of customer service.
When you are ready to book please have the following information to hand:
4 Holiday reference as shown on the holiday page
4 Preferred departure date
4 Full names of all those travelling as stated on their passport
4 How many rooms and type
4 Holiday insurance requirements
4 Credit or debit card details for deposit payment
You will be given a booking reference, please quote this whenever you contact us. If you book by telephone you will be asked for your email address so that we can send you details of all the relevant documentation for your booking; which will include: your confirmation invoice, holiday information, final travel documents and a health questionnaire.
DEPOSIT & PAYMENT
Each booking must be accompanied by the appropriate deposit payment. In most cases we will charge the following deposit per person but the actual amount will be made clear at the point of booking:
UK HOLIDAYS - £150
EUROPEAN HOLIDAYS - £200 PER PERSON
WORLDWIDE HOLIDAYS - £250 OR 10%
WHICHEVER IS THE GREATER
OCEAN CRUISES - £250 OR 10%
WHICHEVER IS THE GREATER
On some holidays we may charge a slightly higher deposit, to cover any costs we have to pay immediately to secure your booking with our suppliers. This will be made clear at the time of booking.
You can use your debit or credit card to confirm your booking instantly.
All major credit cards are accepted and there is no charge for paying by debit/credit card, by cheque or bank transfer.
CONFIRMATION
A confirmation invoice will be available to you shortly after your booking is confirmed. An email will be sent to you with details on how to access your Confirmation Invoice. Please read it carefully and let us know immediately if there are any errors. The balance must be paid no later than 12 weeks before departure. The payment deadline will be clearly marked on your confirmation invoice along with details of how to pay online at www.justyou.co.uk/ payments.
FINAL TRAVEL DOCUMENTS
Your Final Travel Documents will be emailed to you approx 2 weeks before you are scheduled to travel. Your documentation will be available for your to access through the Manage my Booking section of the website. You just need to Log-in or register to access it.
FEEDBACK
If you have any feedback after your holiday please contact us at: feedback@justyou.co.uk We endeavour to respond to all emails within five working days.
Working with non-profit organisation Planeterra, we are supporting a variety of projects around the world through our Just You Cares initiatives - see our website for details.
“It was an incredible experience being able to travel on my own but with like-minded travellers. Our tour manager was exceptional, always available, showing us the sights along the way and keeping the group entertained. Everything was taken care of! Would definitely do it again!”
like-minded travellers. Our Holiday Director was exceptional, always vailable, R
Rachael
JOIN THE JUST YOU COMMUNITY!
A warm welcome awaits you at your Community - a friendly and very helpful space for you to chat with other like-minded people who all share a love of travel and sense of adventure.
Community members love to share their experiences, thoughts, and photos so whether you’re planning your first or twenty-first holiday as a solo traveller, you will find plenty of help and advice here - all you need to do is ask!