festive season 20+
PRE-CHRISTMAS
Treat yourself to an early present and experience the magical atmosphere of a European Christmas market or New York.
CHRISTMAS
If you’re looking to get away for the big day itself, we’re sure to have the perfect tour for you.
It’s the most
period on
our
Just You made the Christmas festive break wonderful. It was a nice few days relaxing in Chester with good people on the tour and nice included places to visit. It made my Christmas for me.
Richardtime of the year
Why not do something special this year and celebrate the festive season with us! Our Festive Collection is packed full of exciting ideas and includes everything from pre-Christmas breaks to all-out Christmas and New Year solo adventures. Perhaps you’ll soak up the atmosphere on a UK Christmas holiday, take a dip in the sea on Boxing Day or head for a warmer climate on one of our European New Year escapes.
Regardless of which tour you choose, every Just You holiday has been designed exclusively for solo travellers and you’ll be with a group of like-minded people who share your sense of fun and adventure.
What a super way to spend Christmas! Made all the more enjoyable by our lovely Holiday Director, who cared for us and made the experience such a wonderful success.
Susan Sutcliffe
book with Confidence
We want you to feel completely confident when travelling with Just You.
All our holidays are financially protected via ABTA and ATOL (flight-inclusive holidays) and financial failure insurance (non-flight packages). Additionally, any money paid to Just You is held in trust until you return from your holiday. The trust is governed by an independent third party, so you are 100% protected, no matter what.
TAKEN CARE OF Everything
Book with us and you won’t have to lift a finger. We’ve got everything covered so all you have to do is relax and enjoy your holiday.
There is so much included in a Just You holiday: flights, accommodation, all breakfasts and many other meals.
Our expert Holiday Directors are there for you throughout your holiday and we include lots of amazing experiences, as well as free time to relax and explore.
We also understand the importance of space - every traveller is guaranteed a room of their own, with no single supplements. And with your transport and travel all sorted for the duration of your tour, you don’t even need to worry about how you’re getting to all the best sights!
all our holidays include
4 A room of your own guaranteed
4 Expert Holiday Directors
4 Incredible experiences
4 Welcome get-togethers
4 Breakfast everyday
4 Freedom and flexibility
4 Plenty of excursions with transport included
4 A friendly representative at the principal airport
NEW YORK IN DECEMBER
The Big Apple, The City That Never Sleeps, no matter what you call New York, it is one of the most exciting cities in the world and when it’s dressed for Christmas, it’s even more breath-taking. This short break gives you the chance to see many of its most iconic landmarks: Times Square, Central Park and all of Manhattan’s highlights. There’s also free time for you to shop for all those Christmas gifts! This thrilling destination is certain to exceed all your expectations.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
Return flights from London
Use of an airport lounge in the UK
3 nights in a Manhattan hotel of a great standard, in a guaranteed twin or double room of your own, plus 1 night flight
5 included meals: 3 breakfasts (B), 1 lunch (L), 1 dinner (D) including a welcome drink
Overseas transfers, other transportation & porterage
HIGHLIGHTS
N ew York sightseeing tour
Walking tour of Central Park
Fifth Avenue walk
S ee Manhattan from the water on a lunch cruise
YOUR ITINERARY
DAY 1 UK TO NEW YORK
Today, you will fly to New York. On arrival, we’ll transfer you to your hotel. The heart of this exciting city is Times Square, where neon lights illuminate every structure, flashing newsreels encircle tower blocks and the latest advertising campaigns and movie scores beam from interactive billboards. You can soak up the atmosphere of this famous destination as soon as you arrive in the city on an orientation walk with your Holiday Director. A welcome dinner and drink this evening gives you the perfect opportunity to get to know your travelling companions. (D)
DAY 2 NEW YORK
Exciting sights, iconic structures, fascinating museums and famous districts are exactly what New York is all about, and our half-day tour is a great way to get to grips with what’s on offer. A Local Guide will ensure you see all the hotspots, including the Empire State Building, Wall Street, Broadway, One World Trade Center, the Chrysler Building and Chinatown. A great way to appreciate the Manhattan skyline is from the water, and a lunch cruise with live piano music provides the ideal opportunity. We’ll pass under the famous bridges of Brooklyn and Williamsburg and circle the Statue of Liberty - this symbol of freedom and democracy is one of the most recognisable landmarks in the world. (B,L)
DAY 3 NEW YORK
Central Park is a six-mile emerald-green haven known as New York’s ‘backyard’. To reach it today we’ll hop on the Subway, which is something you must experience when in this thrilling city!
A whole host of other attractions are within reach, such as MOMA - the Museum of
5 DAYS FROM £3199 05 DEC 2024
New York
Modern Art - and the Rockefeller Center, just ask your Holiday Director to point you in the right direction. And for a little festive shopping, today is the perfect time to browse the city’s finest department stores - some of which begin the unveiling of their iconic festive displays. Broadway is second to none when it comes to top-class shows and musicals and there are always great deals on late tickets. Maybe join with your group to see a show tonight and create a great finalé to your day. (B)
DAY 4 NEW YORK - UK
We will transfer you to the airport for your flight back to the UK. (B)
DAY 5 UK
You will arrive back in the UK today.
4 DAYS FROM £999
09 DEC 2024
YOUR ITINERARY
DAY 1 UK - PRAGUE
Make your own way to the airport for your flight to Prague. On arrival we’ll transfer you to your hotel located in the centre of the city on Wenceslas Square, the location of one of the city’s oldest Christmas markets. Later we’ll gather together for a welcome drink and dinner. (D)
DAY 2 PRAGUE
This morning we’ll transfer to the Prague Castle district of the city for a guided walking tour. This UNESCO World Heritage Site is a complex of palaces, churches, historical buildings and cobbled lanes that looks magical at Christmas time and our tour also includes entrance to the Old Royal Palace and the beautiful St Vitus Cathedral. The area plays host to its own Christmas market and you will have time to explore the wooden stalls selling handicrafts and festive food and drink. After time for lunch enjoy a guided walk through the Lesser Town ending at the Christmas market in the Old Town square, the largest in the city. The square is dominated by a huge Christmas tree and lined with craft and food stalls and we’ll stop to taste some mulled wine and a typical Czech festive treat before spending the rest of the day at leisure. (B)
DAY 3 PRAGUE
This morning join your Holiday Director for a guided walking tour of historical Prague. The “City of 100 Spires” is an architectural wonder and you’ll see examples of Renaissance, Baroque and Gothic styles as you wander the winding streets in the company of your travelling companions. The spellbinding Charles Bridge and medieval astronomical clock are like something from a fairytale.
We’ll arrive at the Vltava river and board a river cruise to enjoy lunch and a glass of sparkling wine. Back on land your Holiday Director will walk you through the sights of the New Town, ending at Prague’s oldest brewery for a tour and tasting of their famous dark beer. Enjoy the rest of the day at leisure enjoying more of the city’s Christmas markets. (B,L)
DAY 4 PRAGUE - UK
Today you will transfer to the airport for your flight back to the UK. (B)
Discover the glorious architecture and fascinating history of the capital of Czechia on this festive break in Prague. Explore the enchanting Prague Castle district before spending time at the Christmas market in the Old Town Square as well as highlights including St Wenceslas Square and the Charles Bridge. Enjoy lunch and a glass of bubbly on a river cruise and a tasting at one of the city’s oldest breweries.
WHAT’S INCLUDED
Just You Holiday Director as your host
Return flights from London
3 nights in a 4-star hotel
5 included meals: 3 breakfasts (B), 1 lunch (L) and a welcome dinner (D) with festive welcome drink
Overseas transfers, other transportation & porterage
PRAGUE CHRISTMAS MARKET BREAK HIGHLIGHTS
G uided tour of Prague Castle district
Visit the Christmas Markets in the Old Town Square and Wenceslas Square
Enjoy mulled wine and a festive local delicacy in the Old Town
G uided walking tour of historical Prague
S ightseeing river cruise with lunch
Tour and tasting at Prague’s oldest brewery
POLAND GERMANY Prague POLAND GERMANY 3FESTIVE CRUISING THE RHINE
This Advent cruise is the perfect way to get excited for the upcoming festive season. Cruise the incomparable beauty of the Middle Rhine Valley, a place where the fairy-tale castles of the Rhenish Slate Mountains and the legendary Lorelei Rock have inspired artists through the ages.
WHAT’S INCLUDED
Just You Holiday Director
Return rail travel from St Pancras on the Eurostar to Brussels
Overseas transfers, other transportation and porterage
3 nights onboard Nicko cruisesRhein Symphonie
8 included meals: 3 breakfasts (B), 2 lunches (L) and 3 dinners (D)
Unlimited drinks package*
All gratuities and WIFI onboard
All port fees
* All inclusive drinks packages includes house wine, beer, cocktails, house spirits, water, coffee & tea
HIGHLIGHTS
Enjoy a guided tour of Rüdesheim and visit Siegfried’s Mechanical Music Cabinet
Visit Koblenz with time to enjoy a traditional Glühwein at the Christmas markets
Passage of the famous Lorelei Rock
Enjoy time aboard your ship to relax and unwind
NETHERLANDS
London BELGIUM Cologne
Brussels
Rüdesheim GERMANY
Koblenz
NEW 2024 FOR
YOUR ITINERARY
DAY 1 LONDON - BRUSSELS - COLOGNE
Make your own way to London St Pancras for the Eurostar to Brussels. On arrival, we’ll transfer by coach to Cologne, where you can spend some time at the Christmas Markets, before joining your Nicko Cruises ship. After time to settle into your cabin, meet your travelling companions over a welcome drink prior to dinner onboard. (D)
DAY 2 RÜDESHEIM
We’ll start the day with a leisurely morning onboard, enjoying the views before arrival into Rüdesheim. After lunch, we’ll go ashore and join a guided walk past the pretty half-timbered houses of the town, with free time for you to shop for seasonal gifts, local delicacies and authentic brandy punch, at one of the most popular Christmas markets in Germany. Afterwards you’ll have the chance to admire the artistic and musical inventions of the past over a glass of wine in Siegfried’s Mechanical Music Cabinet - one of the largest collections of mechanical instruments in Europe! (B,L,D)
DAY 3 KOBLENZ
We’ll continue to sail on the upper middle Rhine, where we pass the famous Lorelei Rock before arriving into Koblenz. Here we’ll enjoy a guided tour through the city, on the “Deutsches Eck” (German Corner) where the Rhine and Mosel meet, for sights including the Town Hall, Schängel Fountain and the Church of Our Lady. To round the day off, we’ll enjoy a warming glass of traditional Glühwein as we explore the final Christmas market on the cruise. (B,L,D)
DAY 4 COLOGNE - BRUSSELS - LONDON
After breakfast onboard we’ll disembark the ship and transfer to Brussels railway station for the Eurostar back to London St Pancras. (B)
4 DAYS FROM £1549
MS Rhein Symphonie makes it perfect for enjoying the views of ‘Father Rhine’. The outside deck is great for enjoying the wintertime views along the river, before heading down to the salon and bar for warming drink. The large restaurant serves a range of international and regional specialties.
Cabin upgrades are available at a supplement, please call and speak to one of our Holiday Advisors for more information.
NEW 2024 FOR 6 DAYS FROM £1999
YOUR ITINERARY
DAY 1 UK - PRAGUE
Today you will fly to Prague, where we will transfer to your centrally located hotel. Get to know your travelling companions over a welcome drink before dinner this evening. (D)
DAY 2 CHRISTMAS EVE, PRAGUE
Known as the ‘Golden City’, Prague boasts a stunning array of impressive architecture, a rich history and fascinating traditions. Its centre is compact and easy to explore on foot, and that’s what we’re going to do this morning. Highlights of our sightseeing tour include the famous Wenceslas Square, the National Museum, Old Town Square, the Jewish Quarter and the 14th century Charles Bridge, which crosses the Vltava River. We then set off on a lunch cruise on the river, which flows through the heart of the city, before free time this afternoon. You might choose to sample a beer or two with your travelling companions. Czech beer is world famous, and you’ll find a huge choice of breweries and brewpubs in the city. Tonight, enjoy dinner at a traditional restaurant in the city centre. (B,L,D)
DAY 3 CHRISTMAS DAY, PRAGUE
Join today’s included excursion to Prague’s Castle District. As you explore in the company of your travelling companions you’ll see the castle, St Vitus Cathedral and more. The afternoon is free for you to explore further. In the evening enjoy a festive dinner at your hotel. (B,D)
DAY 4 BOXING DAY, PRAGUEČESKÝ KRUMLOV
Today we head to Český Krumlov, in Southern Bohemia. This picturesque town has the Vltava River running through it and is dominated by a grand 13th century castle. On a guided tour, we’ll take in panoramic views of the
Old Town and the river from the top of the castle’s belltower. Later, we head to one of the famous breweries of Prague for dinner. (B,L,D)
DAY 5 PRAGUE - FREE TIME
Spend today at your leisure. Alternatively, join our optional excursion to Kozel Brewery and Kutna Hora. Take the coach transfer to Kozel where you will visit the brewery. Afterwards, continue on to Kutna Hora for lunch before exploring the city with a local city guide, including a visit to the gothic church of St Barbara. Return to the hotel late afternoon for tonight’s farewell dinner at one of Prague’s oldest breweries. (B,D)
DAY 6 PRAGUE - UK
Today we’ll transfer you to the airport for your flight back to the UK. (B)
CHRISTMAS IN PRAGUE
Discover the exceptional architecture and fascinating history of the capital of Czechia on this Christmas break in Prague. A city tour will introduce highlights including St Wenceslas Square and Charles Bridge, explore Český Krumlov in Southern Bohemia and enjoy a lunch cruise on the Vltava River.
WHAT’S INCLUDED
Just You Holiday Director as your host
Return flights from London
3 nights in a 4-star hotel
12 included meals: 5 breakfasts (B), 2 lunches (L), 5 dinners (D) including a special Christmas Eve dinner and a festive welcome drink
Overseas transfers, other transportation & porterage
OPTIONAL EXTRAS
• Visit Kozel Brewery and marvel at the gothic Church of St Barbara on a guided city tour of Kutna Hora
HIGHLIGHTS
Discover Prague’s rich history on a city tour
Enjoy a leisurely lunch cruise on the river Vltava
Dinner at a local Brewery
G uided tour of Český Krumlov
POLAND GERMANY Prague POLAND GERMANY 3CHRISTMAS IN VIENNA
Make this a Christmas to remember in one of Europe’s most beautiful wintertime cities. Marvel at Vienna’s opulent architecture, enjoy walking tours and a day out to Bratislava, all whilst soaking up the Christmas magic in this Imperial city.
WHAT’S INCLUDED
Just You Holiday Director as your host
Return flights from London
5 nights in a 4-star hotel
10 included meals: 5 breakfasts (B), 5 dinners including a 4- course Christmas Eve Dinner (D) and a welcome drink
Overseas transfers & porterage
OPTIONAL EXTRAS
• Viennese classical concert at the Kursalon Vienna Concert Hall
HIGHLIGHTS
Enjoy a guided city tour of Vienna
Visit Melk Abbey and Schönbrunn Palace
Discover Vienna’s Christmas Markets
Cross the border into Slovakia for a full day exploring Bratislava
4 course festive dinner on Christmas Eve
Explore the wine district of Vienna
YOUR ITINERARY
DAY 1 UK - VIENNA
Make your way to the airport for your flight to Vienna. On arrival transfer to your hotel, check in and enjoy a festive welcome drink with your fellow travellers. Dinner will be at the hotel this evening. (D)
DAY 2 CHRISTMAS EVE, VIENNA
Following breakfast, we’ll start the day with a guided city tour of Vienna, by foot and by coach. In the afternoon, we’ll board the coach to Schönbrunn Palace where you will enjoy a guided tour through the palace, before taking in the beauty of the Christmas market located in front of the Palace. Tonight’s dinner will be a 4-course festive offering at the hotel restaurant. (B,D)
DAY 3 CHRISTMAS DAY, VIENNA
Merry Christmas! Start your day with a leisurely breakfast before embarking on a tour of the oldest parts of Vienna. Join your local guide walking through the narrow streets and be amazed by the history of this Imperial city. The afternoon is free to do as you choose, perhaps enjoy some mulled wine and the Christmas markets. Enjoy dinner at the hotel this evening. (B,D)
DAY 4 BOXING DAY, MELK ABBEY
Today starts with a drive to the magnificent Melk Abbey for a guided tour. The Abbey is one of the biggest and most beautiful European Baroque ensembles where Benedict Monks have continually lived and worked since 1089. Heading back to Vienna, you will stop in the wine district of the city. First, a short, guided tour of the region and then a stop at a local restaurant to enjoy wine tasting including Austrian Eiswein, known for its sweetness and special production. After the tasting, we continue with a typical Heurigen evening, with dinner accompanied by wine. (B,D)
6 DAYS FROM £1999 23 DEC 2024
DAY 5 BRATISLAVA
After breakfast today, we embark on a full day excursion to Bratislava. The capital city of Slovakia is located along the Danube River, a guided city tour and entrance to the castle is included. Return to the hotel and finish the day with a farewell dinner. After, you can choose to join the optional excursion of a classical concert at Kursalon Vienna, the perfect finish to a memorable trip to Vienna. (B,D)
DAY 6 VIENNA - UK
Enjoy breakfast this morning before we transfer to the airport for your flight back to the UK. (B)
Located next to Belvedere Palace, this 4-star hotel offers modern bedrooms with a flat-screen TV, Wi-Fi and safe. The hotel restaurant serves traditional Austrian cuisine and seasonal dishes, guests can also relax at the on-site bar.
HUNGARY AUSTRIA6 DAYS FROM £1799
22 DEC 2024
YOUR ITINERARY
DAY 1 UK - NICE
Today you’ll fly to Nice. On arrival we’ll transfer you to Alassio, a stylish seaside resort in the heart of the beautiful Italian Riviera. Take time to settle in, then get to know your travelling companions over a drink before dinner. (D)
DAY 2 ALASSIO - FREE TIME
It’s your first day on the Italian Riviera and you may choose to spend the day exploring our base Alassio – take a stroll along the long sandy beach or indulge in some shopping and stop for lunch at one of the many restaurants. Alternatively, why not join our optional excursion, which first takes us to the ancient village of Dolceaqua, which boasts a 15th century castle and abundant olive groves. We’ll round off our sightseeing in nearby Isolabona, where we’ll enjoy a wine-tasting. (B,D)
DAY 3 CHRISTMAS EVE, ITALIAN RIVIERA
For Christmas Eve we’re going to take in the scenic beauty of the Italian Riviera’s stunning coastline on an included excursion. We’ll visit the seaside resort of San Remo with its stretch of sandy coastline and sparkling azure waters. Back at the hotel, we’ll get together tonight for a dinner. (B,D)
DAY 4 CHRISTMAS DAY, ALASSIOFREE TIME
It’s Christmas Day and you can enjoy a day exploring Alassio at your own pace. This lovely town boasts many attractions including its natural and scenic views, blue sea and many bars and restaurants on the seafront. We will sit down together for a festive lunch with live music in our hotel. (B,L)
DAY 5 BOXING DAY, ALASSIOFREE TIME
Enjoy Boxing Day relaxing or join an optional excursion to nearby Monaco and Monte Carlo.
The stylish principality of Monaco is a sovereign state that has been ruled by the Grimaldi family for more than seven centuries. It boasts luxurious hotels, exclusive restaurants and the highest number of millionaires per square metre than any other country in the world! The district of Monte Carlo is the sophisticated playground of the rich and famous, renowned for its famous casino, exquisite gardens, opulent boutiques and a grand harbour filled with expensive yachts. Back at the hotel, we’ll get together for a Gala dinner at the hotel with live music. (B,D)
DAY 6 NICE - UK
We will transfer to the airport today for our flight back to the UK. (B)
CHRISTMAS ON THE ITALIAN RIVIERA
Soak up the glitz and glamour of the Italian Riviera on this relaxing Christmas holiday. You’ll take in splendid coastal scenery and have the chance to explore further with optional trips to Dolceacqua & Isolabona and the tiny principality of Monaco.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
Return flights from London
5 nights in a 4-star hotel
10 included meals: 5 breakfasts (B), 1 lunch (L) and 4 dinners including dinner on Christmas Eve (D), Christmas Day lunch (L) with live music, plus welcome drink
Overseas transfers, other transportation & porterage
OPTIONAL EXTRAS
• Dolceacqua & Isolabona including wine-tasting
• Visit Monaco & Monte Carlo
HIGHLIGHTS
Discover the delights of the picturesque Italian Riviera on a scenic tour
CHRISTMAS ON THE AMALFI COAST
Spend your Italian Christmas in the delightful village of Minori on the Amalfi Coast. From here, we’ll discover the picturesque town of Amalfi and visit nearby Ravello, a clifftop town offering spectacular views. On Christmas Day, after tucking into lunch, we’ll see the incredible lights in Salerno, and Boxing Day promises to be very special as we visit the lively resort of Sorrento.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
Return flights from London
4 nights half-board in a 4-star hotel
9 included meals: 4 breakfasts (B), 1 Christmas Day lunch (L) & 4 dinners (D) including a welcome drink & farewell get-together
HIGHLIGHTS
Discover the scenic Amalfi Coast & clifftop Ravello
Experience the magical lights in Salerno
Tour of Pompeii
Explore charming Sorrento
Panoramic view of Positano
YOUR ITINERARY
DAY 1 UK - NAPLES
We’ll depart on our flight to Italy today and transfer to our hotel in Minori. This delightful village on the Amalfi Coast is surrounded by the deep-blue waters of the Mediterranean, a pretty beach and hills dotted with lemon and orange groves. Later, we’ll get into the festive spirit when we enjoy a welcome drink before dinner at the hotel. Lemons grow in abundance on the Amalfi Coast, where year-round mild temperatures, volcanic soil and just the right amount of rain combine to produce fruit with a unique sweetness. These lemons are used to produce the famous limoncello liqueur and we’ll sample some after dinner, alongside lemon-flavoured chocolate. (D)
DAY 2 CHRISTMAS EVE, POMPEII & RAVELLO
Start/Finish
Pompeii is the Roman town which was frozen in time by the eruption of Mount Vesuvius in 79AD and on today’s tour we’ll see its fascinating collection of ruins. As we wander through the streets we’ll see villas decorated with frescos and brightly coloured mosaics, and highlights such as the remarkable Roman baths and spectacular amphitheatre. Our tour then continues to the clifftop town of Ravello, which is perched high above Amalfi and offers spectacular views. There’s free time to look around Ravello at leisure and maybe take in the wonderful gardens of Villa Cimbrone and Villa Rufolo. Back at our hotel, dinner this evening is followed by traditional festive singing and some delicious Christmas pastries. (B,D)
DAY 3 CHRISTMAS DAY, SALERNO
After a leisurely morning, we’ll gather to enjoy Christmas lunch and then make our way to Salerno. When we arrive, a walking tour will introduce us to the city’s historic centre and atmospheric Christmas markets. Then, as
5 DAYS FROM £1799 23 DEC 2024
HOTEL VILLA ROMANA
The 4-star Hotel Villa Romana is located in the heart of Minori, just 200 metres from the beach. Facilities include a restaurant, bar and sun terrace. Guest rooms have private facilities, telephone, TV, mini-bar, air-conditioning, hairdryer and safe.
darkness falls, we’ll see the wonderful Luci D’Artista, the spectacular artists’ lights which fill the streets, piazzas and gardens. These works of art usually follow four main themes and are sure to be an enchanting sight. We’ll return to the hotel in time for dinner this evening. (B,L,D)
DAY 4 BOXING DAY, SORRENTO & THE AMALFI COAST
Sorrento, our first call, is a lively resort set above the Bay of Naples which has long been a haunt of the rich and famous. With free time for lunch and independent exploration, you’ll get the chance to see what all the fuss is about! Later we’ll drive along the scenic Amalfi coastline; as we travel back to Minori, we’ll briefly stop at La Madonnina for a panoramic view of Positano - a photogenic town poised on towering cliffs. (B,D)
DAY 5 NAPLES - UK
After breakfast, we’ll transfer to the airport for our flight back to the UK. (B)
Naples Pompeii Sorrento Amalfi Ravello8 DAYS FROM £1799
YOUR ITINERARY
DAY 1 UK - LARNACA
Today, you will fly to Larnaca, and on arrival we’ll transfer you to your hotel. Settle into your room before meeting your travelling companions over a drink and dinner this evening. (D)
DAY 2 KYRENIA & BELLAPAIS
We’ll enjoy a day of exploration, starting with a tour of Kyrenia’s Old Town, which is steeped in history and is home to a picturesque harbour overlooked by Kyrenia Castle. Our first stop is the fascinating Shipwreck Museum of Kyrenia, which is housed inside the castle. We’ll then have some free time, so you can take lunch if you wish, or simply stroll around the town’s horse-shoe shaped Venetian harbour, one of the prettiest in the Mediterranean . (B,D)
DAY 3 KARPAS PENINSULA
Our included excursion today takes us on a scenic drive through the countryside and traditional villages of the Karpas Peninsula. Running parallel to Cyprus’ north coast, we’ll view the Five Finger Mountain before we stop for lunch in a restaurant. The beaches around here are lovely, so maybe enjoy a stroll after you’ve eaten. (B,L,D)
DAY 4 KYRENIA - FREE TIME
Choose to join our optional excursion today, we’re heading out for a full day of exploration, starting with visits to St Barnabas Monastery, which is home to one of the best archaeological museums in Cyprus, and the Church of St Barnabas. We’ll then continue to the ancient city of Salamis, the capital of the island as far back as 1100 BC, for a tour of the ruins. We’ll stop for lunch in a typical Cypriot restaurant, and this afternoon we’ll set our sights on Famagusta, which is surrounded by ancient walls. (B,D)
DAY 5 CHRISTMAS EVE - FREE TIME
You can spend today as you wish, perhaps
take advantage of your hotel’s facilities or take a walk into Kyrenia. You’ll want to return to the hotel in plenty of time to get ready for this evening’s festivities when we gather together for dinner and live entertainment. (B,D)
DAY 6 CHRISTMAS DAY - FREE TIME
It’s Christmas Day, which you can spend relaxing at your hotel, or maybe you’ll choose to join an optional excursion. (B,D)
DAY 7 BOXING DAY - FREE TIME
Today is free for you to spend as you wish or you may wish to join our optional excursion to Nicosia. (B,D)
DAY 8 LARNACA - UK
Today we will transfer to Larnaca airport for our flight back home to the UK. (B)
This family-run hotel is located just a short stroll from Kyrenia’s historic harbour and a great selection of restaurants, bars and shops. Set amidst pretty gardens, facilities include two restaurants, a bar, café and two swimming pools. Guest rooms feature private facilities, air-conditioning, mini-bar, safe, TV, hairdryer, tea/coffee-making facilities and a balcony.
CHRISTMAS IN NORTHERN CYPRUS
Warm hospitality, welcome bursts of year-round sunshine and intriguing historic sights are yours to discover on this wonderful Christmas holiday. From the comfort of your 4-star hotel, enjoy included visits to fascinating museums, ancient monasteries and picturesque castles. You can also opt to discover the capital of Cyprus, Nicosia, and step off the tourist track in the traditional town of Guzelyurt.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
Return flights from London
7 nights half-board in a 4-star hotel
15 included meals: 7 breakfasts (B), 1 lunch (L), 7 dinners including Christmas Day dinner (D) plus a welcome drink & farewell get-together Overseas transfers, other transportation & porterage
OPTIONAL EXTRAS
• Explore Northern Cyprus’ capital, Nicosia
• Discover the traditional town of Guzelyurt
• Visit the ruins of Salamis & Famagusta
HIGHLIGHTS
E xplore historic Kyrenia & Bellapais Monastery
S oak up the beauty of the Karpas Peninsula
Güzelyurt 7
CHRISTMAS IN ANDALUCIA
Spend the festive period in Andalucia and discover the real Spain from your base in the pretty whitewashed village of Mijas. Discover Picasso’s birthplace, Malaga, visit the clifftop town of Ronda and discover hilltop Frigiliana, a picturesque village in the Almijara Mountains. A tour of Nerja, with its sandy beach, and a festive meal on Christmas Day complete this getaway to southern Spain.
WHAT’S INCLUDED
dinner with wine. (B,D)
DAY 5 BOXING DAY, FRIGILIANA & NERJA
We are off to the beautiful hilltop village of Frigiliana today, situated in the foothills of the Almijara Mountains and the first stop on our
8 DAYS FROM £1849 22 DEC 2024
included excursion. We’ll have time to explore its winding alleyways before heading onto Nerja, with its lovely sandy beaches and hidden coves. (B,D)
RONDA
Admire magnificent scenery as we drive to vely clifftop town of Ronda. Enjoying a spectacular location on a towering plateau, the town is divided by El Tajo, a precipitous gorge more than 600ft deep. (B,D)
MIJAS
Explore at your own pace today, or join our optional full-day excursion to Gibraltar. If you wish, there will be time to ride the cable car to the top of ‘The Rock’ and see the famous Barbary apes that call this British colony (B,D)
MALAGA - UK
Transfer to the airport for your return flight to the UK. (B)
TRH MIJAS HOTEL
The 4-star TRH Mijas Hotel is located close to the centre of Mijas, at the foot of the Sierra de Mijas Mountains. Occupying a typical Andalucian building, it offers panoramic views of the Mediterranean. Facilities include a restaurant, bar and free wi-fi. Guest rooms have private facilities, TV, fridge and hairdryer.
6 DAYS FROM £1799 22 DEC 2024
YOUR ITINERARY
DAY 1 UK - MALTA
Today you will fly to Malta. On arrival, you will be transferred to your hotel which is nestled in the small picturesque town of Mellieha. After settling into your room, the rest of the day is free for you to spend as you please, before meeting for dinner this evening.(D)
DAY 2 VALLETTA CITY TOUR & HARBOUR CRUISE
We are out and about today, exploring Malta’s capital city, Valletta. Here, your local guide will share information about the city’s highlights including St. John’s Co Cathedral and the Upper Barrakka Gardens. You will visit the saluting battery and experience the firing of one of the eight replica cannons found there. Another way to relive Malta’s gallant history, is by cruising around the two natural harbours on either side of Valletta - Marsamxett Harbour and the Grand Harbour, where you will experience the past and view the magnificent forts, battlements and creeks situated in Valletta and the Three Cities. (B,D)
DAY 3 CHRISTMAS EVE MOSTA, MDINA & RABAT
Today’s included excursion is to the Mosta Dome, Church of Santa Maria, which was modelled on Rome’s Pantheon. The church became famous during the Second World War when a bomb crashed through its dome, but miraculously failed to explode. There’s also a visit to Mdina, which is dominated by its ancient citadel and has a unique atmosphere. With our guide we will walk through the narrow streets of this Silent City, as we will in Rabat, where archaeologists discovered the way the Romans used to live during the time they ruled over Malta. (B,D)
DAY 4 CHRISTMAS DAY, MELLIEHA
It’s Christmas Day, so enjoy a relaxed day at
your hotel and a special festive buffet lunch.
(B,L,D)
DAY 5 MELLIEHA - FREE TIME
Today is a free day to explore. Alternatively, join us on an optional trip to Gozo, just a short ferry ride away. We’ll explore some of the island’s highlights including the shrine of Ta’Pinu and Dwejra. If time allows, enjoy an optional lagoon cruise. There’s time to shop for local handicrafts at a crafts village before the tour continues to the medieval city, Victoria. Exploring on foot, we’ll visit the Cittadella and enjoy the breathtaking island views. Finally, we stop at the Qala Belvedere to take photos of views towards the coast, with the islands of Malta and Comino in the distance. (B,D)
DAY 6 MALTA - UK
Today we will transfer you to the airport for your return flight to the UK. (B)
CHRISTMAS IN MALTA
There is so much to discover on the small island of Malta, which boasts a mild climate, even during the winter months. On this Christmas break you’ll delve into its history as you explore cities built and fortified by the Knights of St John, take a cruise around Valletta’s famous Grand Harbour and have the option to journey to its lovely sister island, Gozo.
WHAT’S INCLUDED
Just You Holiday Director & Specialist Local Guide
Return flights from London
5 nights half-board in a 4-star hotel 11 meals: 5 breakfasts (B), 1 Christmas Day buffet lunch (L) with selected drinks included and 5 dinners (D) including a Christmas Eve buffet dinner with selected drinks included Overseas transfers, other transportation & porterage
OPTIONAL EXTRAS
• Explore the idyllic island of Gozo
HIGHLIGHTS
Enjoy a cruise around Valletta’s Grand Harbour
Explore the UNESCO-listed city of Valletta. Visit the saluting battery and experience the firing of one of the eight replica cannons.
Visit St John’s co-cathedral with its magnificent decorations & famous famous Caravaggio masterpiece
Visit to the Mosta Dome
Discover the ancient citadel of Mdina & the town of Rabat
CHRISTMAS ON THE LISBON COAST
Fairy-tale towns, sumptuous palaces and seafaring cities are highlights of this festive holiday on the Lisbon Coast, and they are all the more magical at Christmas.
WHAT’S INCLUDED
Return flights from London
6 nights in a 4-star hotel
13 included meals: 6 breakfasts (B), 1 lunch (L), 6 dinners including a Christmas Eve dinner and a Festive Christmas Day lunch (D)
Holiday Director & Specialist Local Guide
Overseas transfers, other transportation & porterage
HIGHLIGHTS
E xplore Lisbon, the Portuguese Capital
Visit the Medieval town of Obidos
Discover UNESCO-listed
S intra and visit the seaside resort of Cascais
M arvel at the Splendour of Mafra’s National Palace
YOUR ITINERARY
DAY 1 UK - CASCAIS
Today, you fly to Lisbon where on arrival we’ll transfer you to your hotel in the coastal town of Cascais. After checking in, unpack and relax, then use your free time to explore the hotel or head into the town before meeting up with your travelling companions for a welcome drink and dinner at the hotel. (D)
DAY 2 CHRISTMAS EVE, ÓBIDOS
We’re off to the hilltop town of Óbidos today. Home to a striking castle, the town stuns all year round. The compact historic heart of the town is easy to explore on foot and consists of narrow cobbled streets lined with white houses and small, independent shops. Why not pick up local specialities such as cherry liqueur or artisan handicrafts during free time here, before we head back to the hotel and enjoy a Christmas Eve buffet dinner together. (B,D)
DAY 3 CHRISTMAS DAY, CASCAIS
Feliz Natal! Today is a day to spend in the way that makes you happiest. You’ll have a joyful Christmas lunch with your fellow travellers at the hotel, as well as a festive Portuguese dinner later on. Otherwise, choose your own activities. You might want to explore the gorgeous beaches and gardens of Cascais, or stroll along Rua Direita, the main street. (B,L,D)
DAY 4 BOXING DAY, SINTRA & CABO
DA ROCA
Whether you consider yourself a history buff or just have an eye for beauty, you’re sure to fall in love with Sintra, where we’re going today. This UNESCO-listed town is jam-packed with breathtaking, historically significant architecture, from the grand villas belonging to local residents to the multiple palaces that dominate the skyline. We’ll start with a tour of Sintra National Palace, with its unmistakable twin chimneys and lavish painted interiors.
7 DAYS FROM £1949 23 DEC 2024
Before heading back to the hotel we’ll visit the Cabo da Roca Lighthouse, the beautifully isolated building that marks the westernmost point of continental Europe. (B,D)
DAY 5 LISBON
Something completely different is on the agenda today, as we make our way to Lisbon for a change of pace. Discover a wealth of historic architecture in the Moorish Quarter and view the iconic Belém Tower, which sits on the beautiful River Tagus. Look out for the figurine of the Archangel Raphael, which travelled all the way to India with the explorer Vasco da Gama – and back. (B,D)
DAY 6 MAFRA
You’ll head off this morning to the Baroque National Palace at Mafra. When work began on this monumental complex in 1717, no expense was spared with approximately 45,000 men working on the palace, basilica and monastery. During your visit a highlight will be the magnificent library, decorated with marble and exotic wood and containing around 35,000 volumes. (B,D)
DAY 7 LISBON - UK
Central Park, NYC
Enjoy a final breakfast at the hotel before we transfer you to the airport for your flight back to the UK. (B)
7 DAYS FROM £1449
23 DEC 2024
DAY 5 CHESTER
CHRISTMAS IN CHESTER
The sights of historic Chester and the lovely seaside town of Llandudno in North Wales top and tail your Christmas celebrations.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
4 nights in a 4-star hotel
9 included meals: 4 breakfasts (B), Christmas Day lunch (L) with a glass of wine, 4 dinners (D), and a welcome Afternoon Tea
YOUR ITINERARY HIGHLIGHTS
Make your own way to Chester and check into your hotel. An included Afternoon Tea is an indulgent treat and a great way to get to know your fellow travellers as you begin your festive break. We will get together again this evening for dinner in the hotel’s restaurant. (D)
CHRISTMAS EVE, CHESTER
We’ll get out and about today on a walking tour of Chester in the company of a Local Guide. Founded by the Romans more than 2,000 years ago, its fascinating history is reflected in its well-preserved city walls, which are the oldest, longest and most complete in England. We’ll also see the city’s impressive Roman amphitheatre and admire many medieval half-timbered houses. Our stroll concludes at Chester Cathedral, which stands on the site of a 7th century Saxon church. Back at the hotel we’ll gather for dinner. (B,D)
DAY 3 CHRISTMAS DAY, CHESTER
It’s Christmas Day, so enjoy a leisurely morning. The highlight of the day is sure to be our traditional festive lunch with all the trimmings. You can spend the rest of the day as you wish before we get together once more for a light dinner this evening. (B,L,D)
DAY 4
BOXING DAY, LLANDUDNO & CONWY
Today after breakfast, we will cross over the border into Wales where we will begin our visit with a trip to Llandudno, the quaint British seaside town on the North Wales coast. Here, if you are feeling brave, why not take part in the annual Boxing Day dip which entices people from all over the country to run into the sea, often in fancy dress! Later, enjoy afternoon tea including a glass of champagne or a cocktail on the banks of the River Conwy. We return to the hotel for a farewell dinner and glass of wine. (B,D)
After a leisurely breakfast it’s time to check out of your hotel and make your way home. (B)
Walking tour of Chester
Visit Llandudno in North Wales
Enjoy Afternoon Tea overlooking the Conwy Mountains & Estuary
DOUBLETREE BY HILTON CHESTER
The 4-star Doubletree by Hilton Hotel & Spa, surrounded by 12 acres of landscaped grounds, is located on the outskirts of historic Chester and offers an on-site spa and walled gardens for you to explore. Facilities include a restaurant, bar, fitness centre and spa with indoor pool. Guest rooms feature private facilities, Wi-Fi, TV, mini-bar, tea/coffeemaking facilities, and hairdryer.
CHRISTMAS IN HARROGATE
The historic streets of Harrogate and York make the perfect setting for a Christmas filled with festive cheer, and new friends – with a trip to Wetherby races adding a dose of excitement.
WHAT’S INCLUDED
Just You Holiday Director as your host
4 nights in a 4-star hotel
9 included meals: 4 breakfasts (B), 1 festive Christmas Day lunch (L) with a glass of wine, 4 dinners (D) including a welcome drink and tea or coffee and mince pies on arrival
HIGHLIGHTS
G uided tour of York
B oxing Day races at Wetherby
Enjoy a traditional Christmas Day lunch including wine
YOUR ITINERARY
DAY 1 HARROGATE
Make your own way to your hotel in Harrogate. Check in and enjoy a welcome tea or coffee and mince pies. Settle into your surroundings before joining your fellow travellers for a welcome drink and dinner. (D)
DAY 2 CHRISTMAS EVE, YORK
York is the ideal destination for a festive day trip, and that’s what we’ve got lined up today. The city’s historic core is a fantastically wellpreserved relic of medieval design, with its crown jewel being the sprawling York Minster Cathedral. After a guided tour of all the key sights, you’ll have some time to yourself to get some lunch and explore the ancient streets –many of them decked out in their Christmas finery. Later, we’ll gather once again to enjoy dinner at the hotel. (B,D)
DAY 3 CHRISTMAS DAY, HARROGATE
Festive spirit will be in abundance today, as we enjoy a wonderful Christmas lunch together at the hotel. Afterwards you can simply relax and enjoy your surroundings, or perhaps choose to walk into the Victorian heart of Harrogate. In the evening, we’ll all meet up again for a light meal. (B,L,D)
DAY 4 BOXING DAY, WETHERBY RACES
After a leisurely breakfast and some free time in the morning, thrills and spills will be on the agenda today, as we head off to the traditional market town of Wetherby for an afternoon at the races. You might fancy a flutter, or just want to pick a favourite to cheer on – either way, the atmosphere will be electric as we watch the incredible horses and riders take on the course. Afterwards, we’ll head back to the hotel, where we’ll share our farewell meal together. (B,D)
5 DAYS FROM £1199 23 DEC 2024
DAY 5 HARROGATE
Enjoy breakfast before saying goodbye, checking out and heading home. (B)
Your hotel is perfectly located close to Harrogate’s most famous medieval landmarks and attractions. Facilities include a restaurant, bar, gym, and WiFi. Guest rooms have private facilities, TV, mini-bar, tea/coffee-making facilities, hairdryer and toiletries.
Your hotel is perfectly located close to Harrogate’s most famous medieval landmarks and attractions. Facilities include a restaurant, bar, gym, and Wi-Fi. Guest rooms have private facilities, TV, mini-bar, tea/coffee-making facilities, hairdryer and toiletries.
5 DAYS FROM £1499
23 DEC 2024 M £1449
23 DEC 2024
YOUR ITINERARY
DAY 1 OXFORD
Head to the historic city of Oxford and check into your hotel. Meet your companions over afternoon tea and perhaps head out and explore your surroundings if you wish. This evening we’ll get together for a welcome cocktail and dinner, afterwards there will be a Christmas-themed quiz. (D)
DAY 2 CHRISTMAS EVE, OXFORD
Today, enjoy a full-English breakfast before being transferred to central Oxford for a guided walking tour with a local guide. We will see the historic landmarks and beautiful universities and grounds. Afterwards, enjoy some free time to get lunch before transferring back to the hotel. Now it is competition time, guess the weight of the chef’s Christmas cake to win a prize. Next, enjoy a warm glass of mulled wine as you partake in a Christmas carol singalong. This evening, enjoy a three-course dinner. (B,D)
DAY 3 CHRISTMAS DAY, OXFORD
It’s Christmas Day, so enjoy some time to relax before we sit down to a traditional festive lunch with all the trimmings. Afterwards you might want to enjoy a drink in the bar or head out for a stroll with your holiday companions. If you’ve room for a sweet treat, tea and Christmas cake will be served mid-afternoon. We’ll continue our celebrations this evening when we gather for a light buffet supper. (B,L,D)
DAY 4 BOXING DAY, BURFORD & BLENHEIM PALACE
After breakfast, we head to the picturesque village of Burford, often described as the ‘Gateway to the Cotswolds’. You’ll have free time to admire its medieval bridge and handsome Tudor and Georgian frontages. Next we’re going to Blenheim Palace, situated on the outskirts of the picturesque town of Woodstock. A fine example of Baroque architecture, it is the home of the 12th Duke of Marlborough and his family and was the birthplace of Sir Winston Churchill. You are free to go inside the palace and explore the state rooms at leisure, and outside there are more than 2,000 acres of landscaped parkland and formal gardens to discover, and a choice of cafés to get spot of lunch here if you wish. At Christmas, Blenheim Palace is transformed into an even more magical place where fairy-tale meets fantasy. Each year a story is exquisitely brought to life, with each room decorated to depict a different scene. This evening we’ll gather at the hotel and enjoy dinner together. (B,D)
DAY 5 OXFORD
After breakfast this morning, it’s time to bid farewell to your companions and make your own way home. Perhaps take time to explore more of Oxford before you head off. (B)
CHRISTMAS IN OXFORD
Celebrate Christmas in Oxford ‘the city of dreaming spires’. Discover its beautiful buildings and historic landmarks, enjoy a traditional Christmas Day lunch and spend Boxing Day exploring Burford and Blenheim Palace.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
4 nights in a 4-star hotel
9 included meals: 4 breakfasts (B), traditional Christmas Day lunch (L) with half a bottle of wine per person, 4 dinners (D), a welcome Afternoon Tea & pre-dinner cocktail
Other transportation & porterage
HIGHLIGHTS
Discover Oxford’s many treasures with a Local Guide
Explore the village of Burford & Blenheim Palace
The 4-star Leonardo Royal Hotel Oxford is located just a short drive from the city centre. Facilities include a restaurant, bar and health club with indoor swimming pool, sauna, steam room and gym. Guest rooms have private facilities, TV and hairdryer.
CHRISTMAS IN BRIGHTON
Celebrate Christmas in vibrant Brighton, and enjoy a thrilling ride on the British Airways i 360 for a birds-eye view of the city. You will also visit the famous Royal Pavilion for a guided tour.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
4 nights in a 4-star hotel
9 included meals: 4 breakfasts (B), 4 dinners (D), Christmas Day lunch (L) including wine, plus welcome tea or coffee and mince pies and a farewell dinner
Other transportation & porterage
HIGHLIGHTS
Enjoy a visit to Brighton’s famous Royal Pavilion
Traditional Christmas Day lunch including half a bottle of wine
- G uided tour of Brighton with a ride on the British Airways i 360 observation pod
YOUR ITINERARY
DAY 1 BRIGHTON
Make your own way to your hotel in Brighton. Whilst checking in, enjoy a welcome tea or coffee and mince pies, then perhaps head out to explore before meeting your fellow travellers for dinner this evening. (D)
DAY 2 CHRISTMAS EVE, BRIGHTON
It’s Christmas Eve and after breakfast, we are heading out to the famous Royal Pavilion where we will enjoy a guided tour. The magnificent seaside palace combines Regency grandeur, Indian architecture, and Chinese-inspired interiors. Highlights include Queen Victoria’s Bedroom, where the original magnificent 19th-century Chinese Export Wallpaper has been reinstated, and the wonderfully restored Regency Garden. Your afternoon is at leisure. Back at the hotel this evening, we will get together and enjoy dinner with a glass of wine. Back at the hotel this evening, we’ll get together and enjoy dinner. (B,D)
DAY 3 CHRISTMAS DAY, BRIGHTON
After breakfast, enjoy a relaxing morning before we gather for our festive Christmas lunch. This afternoon, you may wish to take advantage of the hotel’s location and walk along the promenade. We will gather again this evening for a light dinner. (B,L,D)
DAY 4 BOXING DAY, BRIGHTON
This morning we’ll set off on a guided tour of Brighton and discover highlights including the famous pier. The pier opened in 1899 and is often described as the finest ever built. Today it is home to an array of fairground rides, restaurants and food kiosks. You’ll also get a stunning bird’s-eye view of the city as you soar high into the air on the British Airways i360, a glass observation pod which climbs to 450 feet. (B,D)
5 DAYS FROM £1399
23 DEC 2024
DAY 5 BRIGHTON
After breakfast it’s time to check out of the hotel and make your own way home. (B)
Your hotel is perfectly located close to Harrogate’s most famous medieval landmarks and attractions. Facilities include a restaurant, bar, gym, and WiFi. Guest rooms have private facilities, TV, mini-bar, tea/coffee-making facilities, hairdryer and toiletries.
Your hotel is in a prime location just across the road from Brighton’s promenade. It faces the famous Bandstand and is a short walk from the Brighton Palace Pier. Facilities include a restaurant and bar. Guest rooms feature private facilities, Wi-Fi, TV, tea/coffee-making facilities and hairdryer.
NEW 2024 FOR 5 DAYS FROM £1449
YOUR ITINERARY
DAY 1 STRATFORD-UPON-AVON
Head to your hotel in the medieval market town of Stratford-upon-Avon, where there will be a welcome cream tea on arrival. Check in and get to know your surroundings before meeting your fellow travellers for dinner at the hotel.
(D)
DAY 2 CHRISTMAS EVE, STRATFORDUPON-AVON
After breakfast today, we join a local guide for a walk into town to learn about the history of William Shakespeare’s life and works. Stratford-upon-Avon is steeped in the history of Shakespeare, many locations in the town, related to his and his family’s life, are preserved as Britain’s national heritage and visited by millions of people every year in a bid to celebrate his life and work. See Shakespeare’s New Place, where he lived towards the end of his life; upon his death, New Place became the home of his daughter, Susanna Hall. Enjoy the beautiful architecture of the Guild Chapel and Guildhall, where Shakespeare is said to have attended school. Pass Hall’s Croft, the original home of his daughter, on your way to Holy Trinity Church; the final resting place of William Shakespeare and his wife Anne Hathaway. Finally, enjoy the scenery as you walk along the River Avon. Tea, coffee and mince pies will be available on your arrival back at the hotel and a three-course dinner served this evening. (B,D)
DAY 3 CHRISTMAS DAY, STRATFORDUPON-AVON
Merry Christmas! Enjoy a relaxed breakfast and morning at leisure before joining your travelling companions for a glass of fizz followed by a traditional three-course Christmas lunch. Spend the afternoon as you wish, there will be tea, coffee and Christmas cake served in the bar and a casual dinner this evening. (B,L,D)
DAY 4 BOXING DAY, WARWICK CASTLE
Enjoy a Boxing Day visit to one of the most iconic castles in the UK, Warwick Castle. Today you will have the chance to explore the castle, learn about it’s long and tumultuous history including great battles and ancient myths, and also enjoy the festive Christmas Market in the grounds. We return to the hotel for a farewell dinner. (B,D)
DAY 5 STRATFORD-UPON-AVON
A last leisurely breakfast before departing, and making your way home. (B)
The 4-star DoubleTree by Hilton Hotel is perfectly located in the centre of historic Stratford-upon-Avon, the birthplace of renowned playwright William Shakespeare. Facilities include a lounge, restaurant and bar. Guest rooms feature en-suite facilities, air-conditioning, tea/ coffee-making facilities, hairdryer and TV.
CHRISTMAS IN STRATFORD -UPON- AVON
Head to the iconic market town of Stratford-upon-Avon to learn about the life and works of literary icon, William Shakespeare and discover the many myths and legends of Warwick Castle, in between the Christmas festivities.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
4 nights in a 4-star hotel
9 included meals: 4 breakfasts (B), Christmas Day lunch (L) with a glass of fizz, 4 dinners (D), and a welcome cream tea
HIGHLIGHTS
Walking tour of Shakespeare’s Stratford-upon-Avon
Visit Warwick Castle
Enjoy a traditional Christmas Day lunch with all the trimmings
Warwick Castle
Stratford-upon-Avon 4
WARWICKSHIRECHRISTMAS & NEW YEAR IN MALTA
There is so much to discover on the small island of Malta, which boasts a mild climate, even during the winter months. On this festive break which takes in both Christmas and New Year, you’ll delve into its fascinating history and admire its natural wonders. Explore cities built and fortified by the Knights of St John, take a cruise around Valletta’s Grand Harbour, discover the famous Mosta church and admire the beauty of the Blue Grotto caves. You can also choose to spend a day on Malta’s sister island, Gozo before seeing in the New Year at a sparkling gala dinner.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
Return flights
10 nights half-board in a 4-star hotel
A guaranteed twin or double room of your own
21 included meals: 10 breakfasts (B), 1 Christmas lunch (L), 10 dinners (D), including New Year’s Eve gala dinner Overseas transfers, other transportation & porterage
OPTIONAL EXTRAS
• Tour of Gozo
HIGHLIGHTS
Three Cities & harbour cruise
Valletta tour & its magnificent St Johns Co-Cathedral
M osta and its Spectacular domed roof
Discover the medieval walled town of Mdina
Visit the St. Paul’s Catacombs
Admire the Blue Grotto & Marsaxlokk fishing village
B ehold the Ghar Dalam cave with its bones of prehistoric animals
Visit the Hagar Qim Temples
NEW 2024 FOR
YOUR ITINERARY
DAY 1 UK - MALTA
Today, you will fly to Malta. On arrival we’ll transfer you to your hotel and let you settle in and get ready for dinner this evening where you can get to know your travelling companions. (D)
DAY 2 - CHRISTMAS EVE, THREE CITIES & HARBOUR CRUISE
Today’s included excursion takes us to Vittoriosa, Cospicua and Senglea. Collectively known as the Three Cities, all were built and fortified by the Knights of St John and offer a fascinating insight into Malta’s history. Sit back and relax as we drive through Cospicua to Vittoriosa, whose waterfront is home to the former Palace of the General of the Galleys and the Order of St John’s Treasury. Next, take in spectacular views in Senglea, which sits on a promontory jutting out into the Grand Harbour. We’ll end the day with a cruise around Valletta’s Grand Harbour to Sliema, where there’s free time for some shopping. (B,D)
DAY 3 CHRISTMAS DAY, ST PAUL’S BAY
It’s Christmas Day, so enjoy a relaxing morning at the hotel. Later, we’ll gather for a festive Christmas lunch with all the trimmings and you can spend the rest of the day as you please, either enjoying the hotel’s facilities or perhaps you’ll head out for a stroll with your travelling companions. Dinner is served back at the hotel this evening. (B,L,D)
DAY 4 BOXING DAY, ST PAUL’S BAY - DAY AT LEISURE
You can choose to spend today at your hotel or enjoy exploring this part of Malta. Alternatively, you can join our optional excursion to Malta’s sister island Gozo, which we’ll reach by a short ferry crossing. You’ll notice that Gozo is much greener than Malta and has certain differing characteristics. On arrival, we will be met by a Local Guide and start our tour that includes a visit to shrine of Ta’ Pinu.
11 DAYS FROM £2599 23 DEC 2024
This important church is set in a stunning location on the edge of a ridge in open countryside, and provides beautiful views of the surrounding area. Another stop is the area known as ‘Dwejra’. Here, you’ll explore interesting geological sites including Dwejra Bay and the Inland Sea – a lagoon of seawater accessible to the open sea via a small tunnel through the cliff. There will be a short walk through the busy little city of Victoria, known locally as Rabat and the Cittadellla - a small walled city within the city, where only a small number of families still live. Upon return to the ferry port of Gozo, we will pass through some small villages, and if time allows, stop at Qala Belvedere where there is an amazing scenic view of the landscape cascading down to the coast, with the smallest island of Comino in the distance. Our tour will then head back to the ferry for our return to Malta and transfer back to the hotel. (B,D)
DAY 5 VALLETTA
Malta’s capital Valletta is all ours to explore on today’s included tour. Highlights include the Upper Barrakka Gardens from where you can take in impressive views over the famous Grand Harbour, and a visit to the St John’s Co-Cathedral with its magnificent decorations dating back to the time of the Knights as well as the oratory to view the famous Caravaggio masterpiece; “The Beheading of St. John”. We will then have some free time for a stroll in the capital centre. (B,D)
DAY 6 MOSTA, TA’ QALI CRAFTS VILLAGE, MDINA & RABAT
We’ll explore the centre of the island today on an included excursion which begins in Mosta village. The church here boasts a spectacular dome modelled on Rome’s Pantheon, and it became famous during the Second World War when a bomb crashed through the dome but miraculously failed to explode. Inside you
can see the damage caused and even view a replica of the 200kg bomb. Next, is a stop at Ta’ Qali Crafts Village located in the former RAF wartime airfield. and is a very popular tourist attraction in Malta. Here, different kinds of crafts to see their beautiful artefacts are created by local experts. You can watch the craftsmen blowing and forming glass, visit the goldsmiths filigree and beautiful jewellery and have a look at the beautiful sculptures and lace. We will then head to the medieval walled town of Mdina, where we’ll stroll through its narrow-cobbled streets lined with honey-hued stone buildings as well as the adjacent town of Rabat where you will be able to visit the St. Paul’s Catacombs, home to most prominent features of Malta’s early Christianity archaeology. (B,D)
DAY 7 BLUE GROTTO & MARSAXLOKK
Today’s included excursion will take us to the south of Malta. Here, we’ll see the famous Blue Grotto, a natural cave system surrounded by azure waters. There’s time to take an optional boat ride through the caves before we head to the pretty fishing village of Marsaxlokk for a stroll. The afternoon will be dedicated to the visit of Għar Dalam cave with the bones of prehistoric animals that lived in the archipelago more than 170 000 years ago, as well as the Ħagar Qim Temples. It is in this site that several statues were found. These were the rounded figurines that represent the goddess of fertility.
(B,D)
DAY 8 ST PAUL’S BAY
A day to do as you please. Rest, relax and enjoy the many facilities of your hotel, or go out and explore more of this beautiful island. (B,D)
DAY 9 NEW YEAR’S EVE ST PAULS BAY
It’s New Year’s Eve, and time to get ready to celebrate with your fellow traveller at a fabulous New Year’s Eve gala dinner this evening. (B,D)
DAY 10 NEW YEAR’S DAY, ST PAUL’S BAY
It’s New Year’s Day, so enjoy a relaxed day at your hotel starting with a celebratory New Year’s Day lunch. (B,D)
DAY 11 MALTA - UK
After breakfast, we’ll transfer to the airport for our flight back to the UK today. (B)
AX ODYCY HOTEL QAWRA
This modern 4-star hotel, close to Bugibba and St Paul’s Bay, overlooks the Mediterranean Sea with a panoramic lido spanning the entire length of the property. There’s also a number of food and beverage outlets onsite. Rooms feature a minifridge, safe, free Wi-Fi, TV, air conditioning, and more.
CHRISTMAS & NEW YEAR IN THE COSTA BRAVA
NEW 2024 FOR
Explore Catalonia’s picturesque coastal scenery and medieval architecture on this festive holiday which takes in Christmas and New Year. Montserrat’s famed monastery, which perches on a cliff-top, and the striking works of Gaudi in Barcelona take centre stage, and you’ll also discover a rich history in the ancient towns of Girona and Besalú. Optional excursions take you to Tarragona on the Costa Dorada, and Figueres, the birthplace of surrealist painter Salvador Dali. A Christmas lunch with all the trimmings and a New Year’s Eve gala dinner are further highlights as you celebrate the festive season on Spain’s northernmost costa.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
Return flights from London
10 nights in a 4-star hotel
24 meals: 10 breakfasts (B), 4 lunches (L) and 10 dinners including a festive Christmas Eve dinner (D) and Christmas & New Year’s Day lunches (L) and a New Year’s Eve gala dinner
Overseas transfers, other transportation & porterage
OPTIONAL EXTRAS
• Visit le Barcarès Christmas Market
YOUR ITINERARY
DAY 1 UK - LLORET DE MAR
You’ll fly to Barcelona today and on arrival we’ll transfer you to your hotel in Lloret de Mar on Spain’s lovely Costa Brava. After time to settle into your room, join your fellow travellers for a welcome drink before dinner this evening. (D)
DAY 2 CHRISTMAS EVE, MONTSERRAT
11 DAYS FROM £2799
• Explore Tarragona & Poblet Monastery
• Discover Figueres, the birthplace of artist S alvador Dali
HIGHLIGHTS HIGHLIGHTS
Visit the cliffside Monastery of Montserrat
S ee the work of Antoni Gaudi in Barcelona
Step back in time in medieval Besalú & Girona
S oak up stunning scenery on a journey along the Costa Brava’s coastline
We will gain an insight into the local culture today with an included visit to Montserrat, a sacred mountain and Catalonia’s religious heart. Here we’ll step inside the famous cliffside Monastery of Montserrat. The original building was destroyed during the War of Independence and the structure we see today dates back to 1844 and is inhabited by around 80 Benedictine monks. The monastery is home to the Montserrat Boys’ Choir and a museum displaying works by El Greco and Picasso. At its heart is the statue of the Virgin of Montserrat, which is shrouded in legend. This evening we’ll gather to enjoy a festive Christmas Eve dinner at the hotel, which includes wine. (B,D)
DAY 3 CHRISTMAS DAY, LLORET DE MAR
It’s Christmas Day, so enjoy a leisurely morning. Perhaps take a stroll into the delightful town of Lloret De Mar to work up an appetite for a festive lunch. Spend the rest of the day at leisure and enjoy dinner at the hotel this evening. (B,L,D)
DAY 4 BOXING DAY, COSTA BRAVA
We’ll take a scenic drive along the Costa Brava’s spectacular coastline this morning. So sit back, relax and soak up its scenic beauty. You can spend the rest of the day just as you wish, enjoying the facilities at your hotel or exploring Lloret de Mar further with your travelling companions. (B,D)
DAY 5 BARCELONA
On the fifth day, we are heading to Barcelona, one hour away from Lloret de Mar. During
Just 50 metres from the beach, the 4-star Hotel Marsol is enjoys a seafront location on the Costa Brava, in the historic centre of Lloret de Mar. Rooms feature free Wi-Fi, TV, safe, tea-making facilities, air-conditioning, minibar and private bathroom facilities.
a full-day tour we’ll discover so many of the highlights of this vibrant city, which displays the wonderful work of architect Antoni Gaudi. We’ll see many fascinating and iconic places, inviting squares and maze-like lanes, with stunning examples of Gaudi’s work all around, not least the magnificent Sagrada Familia. This grand basilica is one of the most visited attractions in Barcelona and to see it at close quarters is quite breathtaking. (B,D)
DAY 6 BESALÚ & GIRONA
We’ll head off on another day of sightseeing, starting in the medieval town of Girona, Catalonia’s largest city. Located on the banks of the River Onyar, here we’ll see its wonderfully preserved medieval Jewish quarter, ancient houses and winding cobbled streets enclosed by defensive walls. Next we make our way to
another quaint medieval town, that of Besalú, which we’ll approach via a fortified bridge featuring a gateway at its mid-point. Amongst its maze of narrow streets we’ll see the remains of a medieval synagogue and the town’s restored Mikva. This is a ritual Jewish bath dating back to the 11th and 12th centuries and it’s one of just three surviving in the whole of Europe. (B,L,D)
DAY 7 LLORET DE MAR - FREE TIME
Today is free for you to spend just as you please. We recommend you visit the neighbouring town of Tossa de Mar. A short stroll away, the seafront is lined with bars, restaurants, and cafés where you can relax with your travelling companions and take in the lovely views. Alternatively, join us on an optional tour to experience the Christmas Market le Barcarès. (B,D)
DAY 8 LLORET DE MAR - FREE TIME
You can spend a further day at leisure, relaxing at your hotel or enjoying this part of the Costa Brava. You can also choose to join an optional trip to the vibrant port city of Tarragona in the neighbouring Costa Dorada. Roman history comes roaring to life amongst its ancient architecture, which includes a seaside amphitheatre. A highlight of our tour is the wonderfully preserved UNESCO-listed Poblet Monastery, founded by Cistercian monks in the 12th century. (B,D)
DAY 9 NEW YEAR’S EVE, LLORET DE MAR
Spend more time at leisure today, or come with us on an optional trip to Figueres. This is the birthplace of artist Salvador Dali and home to his largest surrealist work, the Dali Theatre and Museum. We’ll be back at the hotel in time to get ready for this evening’s festivities, a gala New Year’s Eve dinner with wine included. (B,D)
DAY 10 NEW YEAR’S DAY, LLORET DE MAR
After a late night you’ll probably want to spend a relaxing day at your hotel. We’ll gather for a New Year’s Day lunch a la carte and this evening we’ll enjoy a farewell get-together. (B,L,D)
DAY 11 LLORET DE MAR - UK
Today we’ll transfer to the airport in Barcelona for our flight back to the UK. (B)
Beaches, palaces and historic hilltop towns - this festive tour to one of Portugal’s most stunning regions has the lot. Take it all in as you celebrate Christmas and New Year in great company.
WHAT’S INCLUDED
Just You Holiday Director as your host & Specialist Local Guide
Return flights from London
10 nights half-board in 3 & 4 -star hotels
22 included meals: 10 breakfasts (B), 1 festive Christmas Day lunch, a New Year’s Day lunch (L) & 10 dinners (D) and a New Year’s Eve gala dinner Overseas transfers, other transportation & porterage
CHRISTMAS IN PORTO AND NEW YEAR ON THE LISBON COAST HIGHLIGHTS
Tour of Porto with a tasting of port wine
Celebrate Christmas Day with a traditional lunch
The city of Guimarães & the Palace of the Dukes of Bragança
Tour of Viana do Castelo
Coimbra & its ancient university
Discover Portugal’s capital, Lisbon
Explore UNESCO-listed Sintra & Cabo da Roca Lighthouse
Visit the hilltop town of Obidos
NEW 2024 FOR
YOUR ITINERARY
DAY 1 UK - PORTO
Today fly to Porto and on arrival we’ll transfer you to your hotel. After checking in, unpack and relax, then use your free time to explore the hotel or head into the town before meeting up with your travelling companions for a welcome drink and dinner at the hotel. (D)
DAY 2 CHRISTMAS EVE, PORTO
It’s famous for producing port wine, which is indeed delicious, but there’s more to Porto than just a great drink! Today we’ll tour its highlights, from the Baroque marvel that is Clérigos Church to the centuries-old Lello Bookstore, where books run all the way up to the carved ceiling. Take some free time to explore on your own or with your fellow travellers and enjoy lunch in one of the excellent local restaurants. Afterwards, we’ll wander through the winding cobbled streets of historic Ribeira and admire the Neoclassical opulence of the 19th century Stock Exchange Palace. Tonight, a Festive dinner awaits. (B,D)
DAY 3 CHRISTMAS DAY, PORTO
Feliz Natal! Today is a day to spend in the way that makes you happiest. You’ll have a joyful Christmas lunch with your fellow travellers at the hotel, as well as dinner at the hotel later on. Otherwise, choose your own activities at the hotel or around the surrounding areas. (B,L,D)
DAY 4 BOXING DAY, VIANA DO CASTELO
Most of today will be spent on an excursion to Viana do Castelo. Prepare to be amazed by the beauty of this area, which has an abundance of all that makes the Costa Verde and Minho regions so special. In contrast with the verdant landscapes and sweeping coastline, the city itself buzzes with an industrial vitality that comes from its long history of shipbuilding. Famous sights include the Pousada de Viana do Castelo, an elegant early 20th-century
11 DAYS FROM £3149 23 DEC 2024
In Porto you’ll stay in the Grande Hotel Do Porto, a beautifully preserved 18th century building in the heart of the city. There are wonderful period features throughout and facilities include a restaurant, bar, fitness centre and free wi-fi. Guest rooms have private facilities, TV and mini-bar.
HOTEL VILA GALÉ CASCAIS
In Cascais, you’ll stay in the 4-star Hotel Vila Galé Cascais, overlooking the sea and just a short stroll from the beach. Facilities include a restaurant, bar, outdoor swimming pool and free wi-fi. Guest rooms have private facilities, TV and mini-bar. Please note that a kettle can be requested to make tea/coffee in the room.
building perched on leafy Monte de Santa Luzia. (B,D)
DAY 5 GUIMARÃES
The city of Guimarães is our next exciting destination. This is where the first king of Portugal, Afonso Henriques, was born. For our visit today, we will admire the scenic square of Largo da Oliveira and a host of historic buildings, including an atmospheric ruined castle, before exploring the Palace of the Dukes of Bragança. (B,D)
DAY 6 PORTO - COIMBRA - CASCAIS
Coimbra was the medieval capital of Portugal and the legacy of that important role is still very apparent, as we’ll discover on our visit to the city today. Architectural highlights include the ancient University of Coimbra and the magnificent New Cathedral, which, despite its name, opened in the 17th century. From here, will head for our next hotel in the coastal town of Cascais, your base for the remainder of your festive holiday. (B,D)
DAY 7 LISBON
Something completely different today, as we make our way to Lisbon for a panoramic tour and change of pace. Admire a wealth of historic architecture in the Moorish Quarter, view the iconic Belém Tower and also the Jerónimos Monastery. We will take a visit to the National Tile Museum and also cross the 25th April bridge to the Statue of Christ the Redeemer to enjoy the fantastic views. (B,D)
DAY 8 SINTRA & CABO DA ROCA LIGHTHOUSE
You’re sure to fall in love with Sintra, a UNESCOlisted town jam-packed with breathtaking architecture, from the grand villas to the multiple palaces that dominate the skyline. We’ll also visit the Cabo da Roca Lighthouse - the westernmost point of continental Europe. (B,D)
DAY 9 NEW YEAR’S EVE, ÓBIDOS
Today we explore the hilltop town of Óbidos a compact town that is easy to explore on foot with its narrow cobbled streets, lined with
whitewashed buildings. We’ll have a tour of Sintra National Palace, with its unmistakable twin chimneys and lavish painted interiors. You could pick up some local specialties such as cherry liqueur or artisanal handicrafts during free time here. Back at the hotel, we’ll be welcoming the new year with an all-out celebration at a wonderful gala dinner. (B,D)
DAY 10 NEW YEAR’S DAY, CASCAIS
New Year’s Day is usually slow-paced, so you’ll have the day to yourself to relax or explore as you choose. After brunch at the hotel, you could explore the gorgeous beaches and gardens of Cascais, or stroll along Rua Direita, the main street. Perhaps you prefer to just unwind in your room or find your fellow travellers and spend time with them around the grounds of the hotel. Back at the hotel this evening, we’ll gather for a farewell dinner. (B,L,D)
DAY 11 LISBON - UK
Enjoy breakfast at the hotel before we transfer you to the airport for your flight back to the UK. (B)
Celebrate New Year in great company as you discover fascinating York, a city with Roman roots and a Viking past.
WHAT’S INCLUDED
Just You Holiday Director as your host
3 nights in a 3-star hotel
6 included meals: 3 breakfasts (B), 3 dinners including a New Year’s Eve dinner (D) with wine, welcome tea or coffee on arrival
All highlights included
HIGHLIGHTS
Discover the charms of historic York on a walking tour of the city
N ew Year’s Eve Gala Dinner
Visit Castle Howard, one of the UK’s finest stately homes
NEW 2024 FOR 4 DAYS FROM £1299 30 DEC 2024
River Ouse, York
YOUR ITINERARY
DAY 1 YORK
Make your own way to York today and spend the afternoon settling into your city centre hotel. This evening, get to know your travelling companions over a welcome drink, followed by dinner. (D)
DAY 2 NEW YEAR’S EVE, CASTLE HOWARD
After breakfast today, we’ll head out of the city to Castle Howard, one of Britain’s finest stately homes. Located amid the Howardian Hills, which is an Area of Outstanding Natural Beauty, Sir John Vanbrugh built this magnificent house nearly 300 years ago, and the Howard family still live there today. You’ll be able to explore the House at your own pace, and appreciate its stunning architecture and interiors, which have something to pique everyone’s interest. With over 1,000 acres of Grade 1 listed parkland and gardens to explore, you can enjoy breathtaking scenery outside as well. We’ll return to the hotel with enough time to get ready for this evening’s New Year Gala Dinner. (B,D)
DAY 3 NEW YEAR’S DAY, YORK
Enjoy a leisurely breakfast before we head out into historic York, for a day of exploration. First up is a walking tour of the City Walls, which date back to the Roman occupation of Britain. The city walls were used as a fortification not only by the Romans but also the Danes who occupied York in the 9th century. The walls fell into disrepair throughout the years but were rebuilt during both the English Civil War and the Victorian period. Next we head to York Minster, the gothic cathedral which dates back to the 14th century and dominates the city’s skyline. We’ll continue on to St Michael-le-Belfrey, where Guy Fawkes was baptised in 1570.
Our walking tour concludes at the world famous Shambles, one of the best-preserved medieval shopping streets in Europe. After a morning spent on our feet, it’s time to relax and enjoy York from a different perspective, sailing along the River. Admire the city’s scenery from the comfort of the river boat, whilst discovering fascinating facts about the incredible history of York and its river. After a packed day we will then make our way back to the hotel for a buffet dinner. (B,D)
DAY 4 YORK
Enjoy breakfast for the last time before saying your goodbyes and heading home. (B)
Your hotel is perfectly located close to Harrogate’s most famous medieval landmarks and attractions. Facilities include a restaurant, bar, gym, and WiFi. Guest rooms have private facilities, TV, mini-bar, tea/coffee-making facilities, hairdryer and toiletries.
Overlooking the River Ouse, the Radisson Hotel York is located in the city centre, within a 10-minute walk from landmarks such as York Minster and the Shambles. Each bedroom features bathrooms with drench showers, flat-screen digital TVs, and a safe.
5 DAYS FROM £1649
29 DEC 2024
YOUR ITINERARY
DAY 1 UK - ERICEIRA
Today, you fly to Lisbon. On arrival we’ll transfer you to your hotel, which is located in the picturesque seaside resort of Ericeira and offers panoramic views of the Atlantic Ocean. After settling into your room, why not head out for a stroll. Ericeira sits on the western edge of the beautiful Lisbon coast and boasts a promenade lined with cafés, bars and restaurants. Back at the hotel, get to know your travelling companions over a welcome drink before dinner this evening. (D)
DAY 2 LISBON
We’re going to discover Portugal’s capital, Lisbon, on today’s panoramic tour. The city is home to many historic attractions, and our guided tour begins as we make our way through the narrow medieval alleyways of the Alfama District, crowned by an ancient castle. We’ll also admire the UNESCO-listed Belém Tower, which was the starting point of many sea voyages in the 16th century and is a symbol of Portugal’s power during the Age of Discovery. Later we’ll gather again back at hotel for dinner. (B,D)
DAY 3 NEW YEAR’S EVE, SINTRA & CABO DA ROCA
Enjoy a hearty breakfast before we head off to the charming region of Sintra. Located at the foot of a mountain and surrounded by forest, it is dotted with villas and palaces which were the summer residences of the kings of Portugal. We’ll also take in the dramatic sight of the Cabo da Roca lighthouse if the weather allows. Sitting on a promontory jutting out into the Atlantic, this is the most westerly point in mainland Europe. We’ll head back to the hotel in plenty of time to get ready for this evening’s festivities, a special New Year’s Eve dinner. (B,D)
NEW 2024 FOR
NEW YEAR ON THE LISBON COAST
Set on the western edge of the beautiful Lisbon coastline, the charming seaside resort of Ericeira is the perfect base for this New Year get-away. Over five days you’ll discover many historic highlights, starting with a tour of Portugal’s capital, Lisbon. You’ll also discover the beautiful palaces and villas of picturesque Sintra and explore the medieval walled town of Óbidos, where time seems to have stood still.
DAY 4 NEW YEAR’S DAY, ÓBIDOS
We’ll enjoy a leisurely morning at the hotel, before we make our way to the picturesque walled town of Óbidos for an included tour. Little has changed here since medieval times, and on our stroll we’ll discover a hilltop castle, a maze of cobbled streets and delightful redroofed, whitewashed houses. Perhaps take a stroll along the ramparts that enclose the town’s historic centre for wonderful views.
(B,D)
DAY 5 ERICEIRA - UK
Today we’ll transfer to the airport for our return flight to the UK. (B)
WHAT’S INCLUDED HOTEL
The 4-star Hotel Vila Galé Ericeira is located close to the beach in this charming village, and offers exceptional panoramic views of the Atlantic Ocean. Facilities include a restaurant, bar, outdoor swimming pool and spa. Guest rooms feature private facilities, complimentary Wi-Fi, TV, mini-bar and hairdryer. It should also be noted a kettle can be requested from reception to make tea/coffee in the guest rooms.
Just You Holiday Director as your host & Specialist Local Guide
Return flights from London
4 nights half-board in a 4-star hotel
8 included meals: 4 breakfasts (B), 4 dinners (D) including a welcome drink
Overseas transfers, other transportation & porterage
HIGHLIGHTS
Discover Lisbon’s highlights
Explore picturesque Sintra & the Cabo da Roca lighthouse
Celebrate the New Year together
Tour of the walled town of Óbidos
Essential INFORMATION
This Essential Information is to help you prepare and take any necessary actions prior to your forthcoming holiday. Information contained in this section of the brochure and any other relevant information on the website, together with the Booking Conditions, form your contract with us.
BEFORE YOU BOOK
We do hope that your Just You holiday will meet your expectations so it is very important that you choose the holiday that is right for you. Our Holiday Advisors are happy to share their knowledge. Please make sure you are familiar with the up-todate travel advice in the destination(s) you will be going to.
Please visit the Foreign, Commonwealth & Development Office website at www.gov.uk/ foreign-travel-advice or www.gov.uk/travelaware. Packed with essential travel advice and tips, these websites offer a wealth of country specific information including the latest on security, local laws, passport, visa and entry requirements. Keep informed on current travel health news by visiting www.travelhealthpro.org.uk. The advice can change so please check regularly for updates. You can also access Sherpa via our website at https://www.justyou.co.uk/information/travelrequirements-visa-service, an online tool that provides up to the minute entry requirements for the country you are visiting.
AFTER MAKING YOUR BOOKING
Please read your confirmation invoice carefully and let us know immediately if there are any corrections required. If you have not received a confirmation invoice within 7 days of booking your holiday please contact us immediately.
The balance payment for your holiday must be paid no later than 12 weeks before departure unless otherwise stated. The payment deadline will be clearly marked on your confirmation invoice along with details of how to pay online: www.justyou.co.uk/payments.
Prior to departure we will send you further information to help you prepare for your trip.
If you have any queries you can ether email us at enquiries@justyou.co.uk or you can call our Customer Services Department 01858 415 100. Please check our website for the latest opening times.
YOUR HOLIDAY DIRECTOR
On the majority of our Flight-Inclusive package holidays you will be escorted by a knowledgeable Holiday Director. Please be aware of the following:
On some of our Flight-Inclusive package holidays your Holiday Director will meet you at your UK airport, on others they will meet you at your overseas airport or in your resort.
If you choose to fly to your destination from a regional airport your Holiday Director may not be travelling with you.
Your Holiday Director may not accompany you on your homeward transfer to the airport but they will advise you of the arrangements made on a FlightInclusive holiday.
COACHES
When our packages include coach travel or any other transportation, all customers are required to abide by instructions given by the Holiday Director;
Coach Driver or Representative with regards to their Health; Safety and Wellbeing.
Regular comfort stops will be taken to ensure a relaxing journey is experienced each day. Some coaches may be equipped with washroom facilities however, it cannot be guaranteed that they will be useable at all times.
Our customers health, safety and well-being is of paramount importance and customers are required to adhere to all Health and Safety requirements and guidelines. Please note that these may vary from country to country.
RUNNING ORDER OF ITINERARIES
Occasionally we may have to make changes to the running order and inclusions of your holiday itinerary. This could be due to a number of reasons such as public holidays, festivals, weather, traffic conditions or operational reasons and may sometimes be at short notice.
Due to changes in river water levels, river cruise itineraries may occasionally be modified. On the rare occasions that this happens we will act in the best interests of our customers to ensure the enjoyment of your holiday is not impaired.
HOTEL ACCOMMODATION
The prices in our brochure/website are based on sole occupancy of a room with private facilities unless otherwise stated.
Our reference to ‘Hotel’ covers all accommodation and does not necessarily distinguish between local classifications such as ‘Motel’ or ‘Inn’. It may occasionally be necessary to accommodate you in a different but equal category of hotel to that featured in the brochure/website. If this is known before departure and is a significant change to the confirmed arrangements, we will of course advise you. The confirmed hotel(s) will be advised in your final travel information.
Porterage: One bag per person is included on most of our package holidays as stated in the holiday details.
Voltage/Electrical Items: The type of plug sockets you can use in your destination can be checked by visiting: www.worldstandards.eu/electricity/plugvoltage-by-country/
Swimming Pools: If your hotel/s has a swimming pool, you may wish to take your own pool towel, as some hotels do not provide these. Please familiarise yourself with the depth of the pool and use the steps provided to access and exit the pool. Diving is not recommended.
Additional Charges: Payment for any extras such as drinks, laundry, telephone calls and meals other than those included in your package holiday price are to be made directly to your hotel prior to check out.
On occasion noise from works in the local vicinity of your hotel may occur and these can be unavoidable and unknown to ourselves. We make every effort to ensure your hotel stay is free from disturbance, however these may be out of our control. In addition, unrelated events and local activities may also be taking place. If you do have a complaint at your hotel, or indeed any other service, you must inform your Holiday Director or the hotel direct who will try and resolve the matter as soon as possible.
Air Conditioning: In some hotels, air conditioning is operated according to individual hotel policy and/ or, in some cases, local laws.
OPTIONAL EXPERIENCES/EXCURSIONS
We want to give you the opportunity to see as much as possible of the countries you are visiting so there will nearly always be a selection of optional excursions. Any optional excursions will of course operate subject to demand, traffic and weather conditions. Changes to the advertised excursions programmes are rare but the excursion providers reserve the right to change excursions and we reserve the right to amend the advertised prices at any time. We advise against the purchase of excursions from hotels or street vendors as these may not have been safety checked and may not meet required local standards or have adequate insurance cover in place. A list of approved excursions will be sent to you, in some cases these may include hotel excursions which have been checked. If you choose to partake in an excursion/ activity which is not arranged by us, we advise you check that your travel insurance covers you for that specific activity.
MAXIMUM GROUP SIZE
Where we display a “Maximum Group Size” icon, the number given will be the maximum expected group size for the tour. Where this may differ is for the ‘Discover More’ modular tours. We have designed and contracted this holiday with the maximum number of customers in mind and expect and aim to operate to this level. Under exceptional operational conditions, including force majeure, the expected group size may require to be exceeded. This Maximum Group Size is therefore not a condition of booking, though we will use best endeavours to ensure these stated group sizes are adhered to.
ABOUT OUR FLIGHTS FOR JUST YOU FLIGHT INCLUSIVE TOURS
The prices for the Flight-Inclusive Tours set out in our brochures/website are based on planned group flights from London.
The actual selling price may vary from that published due to numerous factors including but not limited to; additional taxes or fuel surcharges being introduced, the airline only allowing us to hold a limited number of seats at a pre agreed group rate or because alternative flights are being used.
Limited availability seats: Holiday prices are based on limited availability special air fares. Whilst these fares are correct at the time of going to press they may have sold out by the time you make a booking. In this case further seats will usually be available at a supplement. Such supplements if any will be confirmed at the time of booking.
By booking early you maximise your chances of getting on our group flights which ensures you are getting the benefit of our group costs and also reduces the chance of you ever having to pay any flight related supplements or additional costs.
Baggage Handling and Allowance: The baggage allowance for all our holidays is one piece of luggage/suitcase – with the dimensions of 76cm x 58cm x 25cm (30” x 23” x 10”) maximum weight of 44lb (20kg) per person, plus one standard piece of hand luggage. Irrespective of individual
airline allowances the above limits apply. They are set taking account of our wider operational requirements including ground transportations, porterage, etc. To avoid any problems with our transportation providers, possible delays and inconvenience to you and your fellow travellers, please ensure these maximum baggage conditions are adhered to. You are responsible for the carriage and care of your luggage throughout your holiday except for such times as it may be in the hands of the airline, here in such circumstances the airline specific terms and conditions relating to the carriage of luggage apply or when porterage at a hotel on arrival and departure is included. We will not be held responsible for any delays and/ or additional costs arising from any breach of the above luggage allowances.
Airport Taxes: Any airport taxes and security charges which are payable in advance and therefore form part of the scheduled air ticket have been calculated and included in the price of your holiday. These include the UK Government Airline Passenger Duty and various overseas airport and airline charges where applicable.
At some airports there are also passenger charges which are payable locally. Where possible these will be paid by us on your behalf and included on your confirmation invoice. Some taxes have to be paid locally and we will advise you as soon as we are aware of such charges.
Fuel Surcharges/Environmental Taxes: Airlines generally pass on any fuel price increases to customers directly or tour operators when they occur. Occasionally we have no choice but to pass on all or part of these directly to our customers. You will be informed of any fuel related surcharges or new and additional taxes, airport or security charges in place or other sums payable in addition to the advertised price before you pay in full.
Flight Routings: On some routes we use a number of indirect flights which may require you to change planes en-route. This may be because we cannot obtain a block allocation of seats on a direct flight or it may be the only option. If you are interested in booking a direct flight with a supplement (where available) please ask one of our Holiday Advisors.
Flight Schedule Changes: When you book one of our Flight-Inclusive Tours, your holiday confirmation will contain provisional flight details. We aim to make this as accurate as possible from the start, however, the timings or the flight numbers can change before departure. We will monitor all changes and inform you as soon as possible if there is a change which affects your departure by a considerable time or moves the tour to a different day or significantly affects the tour itinerary.
Final timings will be sent about ten days before you travel. If we notify you of a significant change to your holiday and you do not accept the change you must tell us within 7 days of us advising you of the significant change to your holiday. Details of what constitutes a major or minor change is contained within Booking Conditions.
Airlines and Aircraft: All prices in our brochures/ on the website are based on air travel in economy class. Passenger travel on scheduled airlines is provided under the conditions of the airline. For a copy of these terms and conditions please go to the appropriate airline’s website.
OUR GUARANTEES TO YOU
OUR GUARANTEES TO YOU
GUARANTEED DEPARTURES
Certain holidays we offer are “Guaranteed Departures.” Please note that not all of our departures will be Guaranteed Departures. Our Guaranteed Departures will be flagged on our website next to the departure date. A departure will not be considered a “Guaranteed Departure” unless specifically noted as such on our website.
Other dates may be visible to book which are nonguaranteed; these dates may become Guaranteed Departures as the season continues. We guarantee that all scheduled Guaranteed holiday departures booked and secured with a valid deposit will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes as described in these Terms (for example flights, accommodations and principle or regional airports are not guaranteed as these are subject to change and confirmed within your final documents) or good faith, health and safety concerns.
This guarantee is not applicable in the case of Force
Majeure, or due to FDCO or Local Government restrictions relating to COVID or where a trip is impacted significantly due to operational reasons outside of our control such as changes by 3rd party suppliers or due to the commercial viability of the trip. Up to date holiday and itinerary information is available on our website or by contacting us.
Brochures and other printed materials displaying holiday information and departure dates are subject to change and may not be relied upon for the purposes of this guarantee. If a holiday is cancelled by us before the date of departure for reasons other than Force Majeure, COVID restrictions, operational changes outside of our control as outlined above or the commercial viability of the trip and the cancellation is not caused by your fault or negligence, you will have the choice of accepting from us:
(a) a substitute holiday of equivalent value
(b) a substitute holiday of superior value; where there is an increased cost you will be responsible for the difference or
(c) a substitute holiday of lesser value if no holiday of equivalent or superior value is reasonably available and to recover from us the difference in price between the price of the holiday originally purchased and the substitute holiday; or (d) a full refund of all monies paid for the cancelled holiday.
We are not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, we reserve the right to issue a full refund in lieu of the choices above, in our sole discretion. Where a significant element of a holiday as described cannot be provided after departure, we will make suitable alternative arrangements where possible. If it is not possible to provide a suitable alternative or if you reasonably reject any suitable alternatives, we may provide you with a refund for unused products or services as
determined in our discretion.
PRICE MATCH
If you find an identical package holiday offered by one of our competitors (excluding any online special offers or arrangements made by yourself rather than through a tour operator) at a lower price within 7 days of booking with us our ‘price match’ will apply. By identical, we mean another holiday which:
Departs on the same day from the same port/ airport using the same flight with the same carrier (if Flight-Inclusive).
• Visits the same destination(s).
Has the same duration (i.e. number of nights).
Offers the same number of included excursions. Features accommodation of the same category and board basis and, where applicable, the services of a Holiday Director/Local guide.
If this happens we will refund the difference between the cost of the Flight-Inclusive package
Change of Airline: Due to the ever changing nature of the airline business, airlines selected and used for our tours can change after your booking is made, as can flight schedules and timings. This can be for a number of reasons such as the airline withdrawing the flight or operating with smaller aircraft than first planned. Where this is the case we will endeavour to find an alternative with the same carrier or similar flights with another carrier.
Flight Meals and Medical Equipment Requests:
Although meals are provided on most long haul flights you should be aware that most airlines do not provide complimentary food on shorter flights within Europe. We therefore cannot guarantee that meals will be provided on all flights. Please note, we also cannot guarantee that the airline will be able to fulfil your request for a special dietary meal and any such requests are not a condition of booking. If you require a special dietary meal due to an allergy such as a nut allergy, and the airline provides complimentary meals, we will need you to fill in a medical questionnaire to send to the service provider. The airline will not be able to guarantee that their aircraft meals are 100% nut free and will require you to carry any special medication (such as an EpiPen) in your hand luggage.
If you need to carry a CPAP machine or oxygen cylinders please let us know at the time of booking so we can ensure this request is sent through to the relevant airline. It can take up to 6 weeks for airlines to confirm whether medical requests can be accommodated.
Seat Requests (Airlines & Trains): We strongly recommend (particularly if you are flying economy class) that you check in early if you have particular seat requests. Just You has no control over the allocation of seats by the airline. Even if a request has been made to pre-book seats, no guarantee can be made that they will be available on departure. The provision of particular seats does not constitute a term of your contract with us. Please note, suppliers operate older and more modern aircraft within their fleets and we cannot guarantee which type you will travel on as this may be subject to change and general availability. Although some airline/train companies offer the ability to book seats online this may not be the case when booking a holiday through us, as we offer holidays based on special tour operator fares and booking conditions. If this is particularly important to you then please ask about our upgrade options.
Transfers: Where your flight inclusive holiday includes scheduled transfers from the destination/ departure airport to/from your hotel, these are all based on group transfers and operate at specified times designed around our brochured flights. These transfer times may be adjusted due to airline flight schedule changes. If for any reason flight times change due to delay or cancellation that cause you to miss the scheduled transfers, alternative arrangements will be made for you.
BY RAIL
HOLIDAYS
Where your holiday includes rail travel, Standard Class fares are included unless otherwise stated. Please note: we are unable to provide porterage at stations and you will be required to handle your own luggage.
You can choose to upgrade your seats on Eurostar
holiday that you have booked with us and the price of the identical holiday offered by our competitor. Plus we will give you an extra £100 per person towards a future booking. Refunds will be in the form of a credit towards future travel.
Applicable to new bookings only.
CONNECTING FLIGHTS
Book a Just You Flight Inclusive holiday and if you cannot depart directly from your local UK airport we can arrange a connecting flight to London Heathrow or Gatwick for a supplement. The offer is only applicable when booking a Just You Flight Inclusive holiday. The offer is subject to availability of seats in our contracted classes on the connecting flight on the required dates and suitable timings from/to local UK airport and London Heathrow or Gatwick. Please note that not all local UK airports have routes to or frequent connecting flights to London airports. Routes offered are selected and limited to those enabling a smooth
to Standard Class Premier. This upgrade also includes first-class tickets for the remainder of your journey aboard local trains, where applicable.
SMOKING
E-cigarettes: Since their introduction, a number of countries have banned or limited the use of e-cigarettes. We recommend you visit this website, which is an information forum for further information:
www.ecigarette-politics.com/electronic-cigarettesglobal-legal-status.
BOOKING ADDITIONAL EXTRAS FOR YOUR HOLIDAY
It is advisable to leave booking travel arrangements to your UK departure point until you have received your final travel documents as timings can change. We can book non-flight arrangements for you and offer the option of cancellation/amendment insurance. Please speak to our Holiday Advisors for more information.
HEALTH, SAFETY AND WELL-BEING
Customers with Reduced Mobility: We want to ensure you make the correct choice before you book your holiday with us. If you have any concerns regarding the suitability of the holiday due to reduced mobility we would encourage you to contact us to discuss these concerns. Our holidays include a comprehensive sightseeing programme, due to the natural terrain of the locations we visit these may be a challenge for anyone with reduced mobility. We also sometimes use different modes of transport to complete our itinerary which includes though not limited to, boats, trains and jeeps these may also pose a challenge for anyone with reduced mobility. Regrettably motorised scooters are not allowed on our holidays.
Altitude: On certain tours you will travel to places at high altitude. If you suffer from heart or respiratory conditions or have any other concerns please consult your doctor.
Prescribed Medication: Carry all prescribed medication in your hand luggage.
Safety: Although we take every precaution to look after you on tour the responsibility for your personal safety and welfare and the care of your possessions is obviously the same as that which you would exercise whilst at home. It is advisable to avoid carrying your passports/extra cash/ credit cards etc. during day to day activities unless required. Whenever possible leave valuables in your hotel safe. Extra care should be taken when walking around cities, especially at night and we recommend that you stay in well lit, populated areas. It is also wise to avoid carrying valuables or wearing expensive jewellery.
Please review the Foreign, Commonwealth & Development Office advice on safety and security for your destination: www.gov.uk/foreign-traveladvice. The Holiday Director/Guide will be on hand to provide any local notifications. For further information on staying safe overseas, please visit: www.travelhealthpro.org.uk/personal-safety/ Age restriction: You must be 18 years or over to travel on a Just You holiday.
PASSPORT
INFORMATION AND ENTRY REQUIREMENTS
Passport information: You must ensure that you
transition to the Tours Principle Flight. Due to timings for early departures from/late arrivals back to the UK for the Just You Flight Inclusive package holiday you may not be able to get a connecting flight on the same day and may need to pay for an overnight hotel at London Heathrow/Gatwick.
If you book a Regional Connecting flight with Just You, your luggage will be checked through from the UK to your destination. If you arrange your own connecting flight to London Heathrow or Gatwick to join the main flight we will take no responsibility that your luggage will be checked through to your destination. We will also not accept responsibility for any costs or losses due to delays and cancellations and will not be held responsible should you miss the Principal flight from London Heathrow or Gatwick.
REGIONAL DIRECT/INDIRECT FLIGHTS
Book a Just You Flight Inclusive holiday and if the route is available (some flights may be indirect) you
BOOKING TERMS & CONDITION S
have a valid passport. All costs incurred in obtaining such documentation must be paid by you. Some countries do not allow you to enter with certain country stamps. For further information please visit www.fco.gov.uk.,If you are not currently in possession of a valid passport please make sure you leave plenty of time before your holiday to apply for this document. Our recommendation is that you should apply for one at least three months before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. For further information visit www.fco.gov.uk
Check the date that your passport expires.
When travelling to the EU, the UK Government recommends that you have 6 months left on your passport on the date of your arrival to an EU country. You should also check when your passport was renewed. If you renewed a 10 year adult passport before it expired, extra months may have been added to your passport’s expiry date. These extra months over 10 years will not count towards the 6 months that must be remaining. The UK Government has published a website tool to check the validity of your passport under these new rules https://www.gov.uk/browse/abroad/passports
Note: In many countries, it is now a legal requirement to show some form of identification if requested by the police or authorities, therefore, it is advisable to carry a photocopy of the data page of your passport when out and about. It is your responsibility to ensure that you understand and adhere to all entry requirements for the countries you’re visiting (and what’s required upon your return to the UK).
We have partnered with Sherpa, online self service industry experts who can guide you with extensive information around Visas and Travel restrictions to ensure that you have right travel documentation and all the up-to-date travel requirements that will ensure you have the best holiday experience. Travel requirements per country, can change, Sherpa is the complete service that will ensure you have all the current information so that you are good to go. We recommend that you check the information regularly, along with the Foreign, Commonwealth and Development Office in order to familiarise yourself with any requirements. We’re unable to accept any responsibility should you not be able to travel if as you have not complied with any passport, entry and immigration requirements. This comprehensive service will ensure you have a worry free and stress free holiday. You can purchase your visa or check your Travel Requirements on the tour page on our website.
EUROPEAN HEALTH INSURANCE CARD
The European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) allows any EU Citizen to access state medical care when they are travelling in another EU Country. For most people, the UK GHIC replaces the existing EHIC for new applications. You should make sure, and it is a requirement of booking, that you have appropriate travel insurance.
MEDICAL QUESTIONNAIRE
It is a requirement of the terms and conditions that you complete a medical questionnaire as required
can fly from your local airport for a supplement.
The offer is only applicable when booking a Just You Flight Inclusive holiday. The offer is subject to availability of seats in our contracted classes to the destination on the required dates and suitable timings from/to local UK airport. Routes offered are selected and limited to schedules matching the principal flight and itinerary.
Please see below for clarification of flight types:
Principal Flight – included in the tour price, the flight departing from London.
Regional Connecting Flight - A flight from your local airport to London Heathrow or Gatwick, to connect with our Principal flight.
Regional Direct/Indirect Flight - A flight from your local airport which may be direct or in-direct to your holiday destination
Direct - A flight that travels non-stop to your destination
to assist Just You to ensure it complies with national and local regulations regarding public health. Failure to complete a questionnaire if required in the stipulated time frames may jeopardise your ability to travel. In these circumstances if you are denied or unable to travel due to non compliance normal cancellation terms and conditions will apply as contained within these terms and conditions. This does not replace any official documents you are required to complete in order to travel.
PUBLIC HOLIDAYS
Experiencing a public holiday in your chosen destination can really enhance your holiday experience, especially if there are local festivals or celebrations. Virtually all countries have public holidays, religious or otherwise. The festivities may temporarily disrupt your package holiday and some religious holidays such as Ramadan, which is observed in many Muslim countries, may result in a reduction of facilities, services and entertainment. We suggest that you take this into consideration when selecting your departure date. To discover the national holidays in your destination, please visit: www.timeanddate.com/holidays/
WEATHER
World weather is becoming more erratic and unpredictable and we cannot be held responsible for disruption to your package holiday or any other holiday arrangement due to bad or unusual weather conditions.
BROCHURE/WEBSITE DETAILS
We have taken great care to ensure that the details in the brochure/website are correct at the time of their publication. Please bear in mind however that the availability of certain services may vary particularly outside high season periods. This may be for a variety of reasons, for example, lifts need servicing, swimming pools must be cleaned and outdoor amenities such as chair lifts and cable cars can be affected by weather or lack of demand.
These Booking Terms and Conditions, together with our Privacy Policy and, where your holiday is booked via our website, our website terms and conditions of use, together with any other written information we brought to your attention before we confirmed your booking, form the basis of your contract with G Touring Limited trading as Just You, whose registered office is at Office 202, Harborough Grow-on-Centre, Compass Point Business Park, Northampton Road, Market Harborough, LE16 9HW. Company No: 04956006. Please read them carefully as they set out our respective rights and obligations. In these Booking Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.
By making a booking you agree that:
(a) you have read and understood these terms and conditions and has the authority to and does agree to be bound by them;
(b) you are over 18 years of age and where placing an order for services with age restrictions declares that you are of the appropriate age to purchase those services;
(c) you consent to our use of information in accordance with our Privacy Policy (https://
Indirect - A flight that travels via somewhere else and you are required to get off the plane and potentially board an on-ward alternative flight. Please speak to one of our Holiday Advisors to check availability of regional departures.
BOOK TWO OR MORE TRIPS
Save an extra £50 per person when you book two or more different holidays at the same time on the same call, both 8 days or longer, for the same traveller. This offer is combinable with other offers. The additional £50 per person will be applied to the second and subsequent holiday(s) and will not be transferable should you cancel, unless you are re-booking on the same day. Normal cancellation penalties apply. This offer is for new bookings only and cannot be applied retrospectively.
Essential
www.justyou.co.uk/information/privacypolicy/) and you are authorised on behalf of all participants in your party to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements); (d) you accept financial responsibility for payment of the booking on behalf of all persons detailed on the booking.
1. BOOKING AND PAYING FOR YOUR ARRANGEMENTS
A booking is made with us when you pay us a deposit (or full payment if you are booking within 84 days of departure) and we issue you with a booking confirmation. We reserve the right to return your payment and decline to issue a confirmation at our absolute discretion. A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation.
If your confirmed arrangements include a flight, we (or if you booked via an authorised agent of ours, that agent) will also issue you with an ATOL Certificate. Upon receipt, if you believe that any details on the ATOL Certificate or booking confirmation or any other document are wrong you must advise us immediately as changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies in any document within ten days of our sending it out (five days for tickets). If your confirmed arrangements booked through Just You do not include a flight, we provide financial security for holiday arrangements booked through us by way of a financial failure insurance policy. You will be given full details of the insurer with your confirmation invoice or, alternatively, please go to www.justyou.co.uk/information/financial-protectioninsurance/
The balance of the cost of your arrangements (including any applicable surcharge) is due not less than 84 days prior to scheduled departure (or by such other date as is notified to you at the time of booking). If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out in clause 8 below will become payable.
Any money paid to an authorised agent of ours in respect of a booking covered by our ATOL is held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the agent’s obligation to pay it to us for so long as we do not fail financially. If we do fail financially, any money held at that time by the agent or subsequently accepted from the consumer by the agent, is and continues to be held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us.
Special Sales: If there are services that you request from us in addition to one of our packages (such as a connecting flight, flight upgrade or additional services) these will be put on request by our Sales Team and are subject to availability and confirmation of the price. Our team will advise you of this, take the appropriate deposit (or full payment for a flight upgrade) and send you a holding letter together with an ATOL Certificate. Once the additional service is confirmed we will advise you and if your international flight details have changed, send a revised ATOL Certificate to you.
Please note: Where your booking includes flights or flight upgrades with restrictive ticketing conditions, we may ask you to pay the full airfare or a higher deposit and any associated charges before full payment has been made to minimise any additional cost to you. This is in addition to the normal deposit payable on the holiday. If the flight has restrictive ticketing deadlines it may mean that the ticket has to be issued before you have paid the balance for the holiday and specific cancellation charges may apply which increase the usual cancellation charges. Please refer to 8) If You Cancel Before Departure.
Booking on behalf of others: By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your booking, notifying us or our authorised agent if any changes or cancellations are required and keeping your party informed. By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and
we will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.
2. ACCURACY
We endeavour to ensure that all the information and prices both on our website and in any advertising material that we publish are accurate, however, occasionally changes and errors occur and we reserve the right to correct prices and other details in such circumstances. You must check the current price and all other details relating to the arrangements that you wish to book before your booking is confirmed. On very rare occasions, we may unfortunately make a genuine mistake in the price we quote and subsequently confirm to you for your holiday. This may come to light at any time prior to your holiday. We are not obliged to honour the original price if a mistake has been made when pricing your holiday. We will ask you to meet any additional costs if you wish to go ahead with the holiday. However, should you not wish to meet these additional charges, you may cancel your holiday with a full refund.
3. INSURANCE
We consider adequate travel insurance to be essential. It is therefore a condition of booking that you are adequately insured when travelling abroad. We’ve partnered with Holiday Extras, please go to: www.justyou.co.uk/information/ insurance. We will require you to give us details of your travel insurance company including the policy number, although we will not check your policy for suitability. If you purchase an alternative policy, you must ensure that it offers cover which is at least as comprehensive as the policy we recommend and, which as a minimum, covers cancellation for the total value of the holiday, delay or curtailment, medical charges and repatriation costs for not less than £5million. Your travel insurance should cover you for any pre-existing medical conditions. You should also ensure you are covered for the curtailment or cancellation of your holiday by us for reasons such as, but not limited to, FCDO advice, Government restrictions or local restrictions, you should ensure you are covered up to the full value of your trip and expenses.
We would recommend that your policy should cover you fully for COVID-19 should you need to cancel in advance of travelling, or should you contract it while away. Please read your policy details carefully and take them with you on holiday.
It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs including cover for any optional excursions/ activities that you may have booked. You shall be responsible for indemnifying us in full in respect of any costs that we incur as a result of your failure to have adequate, appropriate and comprehensive travel insurance. We will decline any booking where adequate insurance has not been arranged.
4. PRICING
Once your booking has been confirmed and G Touring has been paid in full (either directly by you or your Travel Agent), we guarantee that no surcharge will be added to the basic price of your holiday irrespective of any subsequent fluctuation in currency exchange rates or increases in international air fares or other costs associated with the holiday. This price guarantee does not apply to any optional services including, but not limited to, insurance premiums, visa charges and amendment fees and supplements. Before you have confirmed your booking and paid in full, we reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays.
Should the price of your holiday go down solely due to:
(i) The price of the carriage of passengers resulting from the cost of fuel or other power sources;
(ii) The level of taxes or fees applicable to the holiday imposed by third parties not directly involved in the performance of the holiday, including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports; or
(iii) The exchange rates relevant to the package then any refund due will be paid to you less an administrative fee of GBP£75 or EUR€75, based on the currency of your booking. However please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. There will be no change
made to the price of your confirmed holiday within 20 days of your departure nor will refunds be paid during this period.
5. JURISDICTION AND APPLICABLE LAW
These Booking Terms and Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only.
6. CUTTING YOUR HOLIDAY SHORT
If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used. If you cut short your holiday and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, we will not offer you any refund for that part of your holiday not completed, or be liable for any associated costs you may incur. Depending on the circumstances, your travel insurance may offer cover for curtailment and we suggest that any claim is made directly with them.
7. CHANGES BY YOU BEFORE DEPARTURE
If you wish to change any part of your booked arrangements after our confirmation invoice has been issued, you must inform us in writing as soon as possible. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change.
Request to change more than 75 days before departure: Where we can meet a request, all changes will be subject to payment of an administration fee of £75 per person per change plus any applicable rate changes or extra costs incurred by ourselves or imposed by any of our suppliers. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. A cancellation fee may be payable.
Transfer of booking to someone else: If you are prevented from travelling it may be possible to transfer your booking to another suitable person provided that written notice is given. An administration fee will be charged, details available upon request.
Transfer of Booking: If you are prevented from travelling, you may transfer your place to someone else (introduced by you and satisfying all the conditions applicable to the arrangements) provided:
a. you contact us as soon as possible and provide us with the name of the replacement passenger and who they will be replacing from the original booking. We can only transfer customers up to 75 days before departure, subject to availability;
b you pay an amendment fee of £75 per person transferring, meet all costs and charges incurred by us and/or incurred or imposed by any of our suppliers; and
c. the transferee agrees to these Booking Conditions and all other terms of the contract between us.
If there are any payments outstanding for the applicable booking when the transfer is requested these must also be paid before the transfer can be made. Any replacement passengers must show us evidence of their holiday insurance prior to the transfer being completed. You and the transferee remain jointly and severally liable for payment of all sums. If you are unable to find a replacement, cancellation charges as set out herein will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.
Note: Certain arrangements (such as “Low Cost” flight bookings, flight upgrades, flights with restrictive ticketing deadlines and non-refundable elements of your booking) may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements. Request to change booking within 75 days of departure: Any request to change a booking to a different holiday or departure date will be treated as a cancellation and rebook. Cancellation charges will apply as set out in section 8.
8. IF YOU CANCEL BEFORE DEPARTURE
If you decide to cancel your confirmed booking you must notify us (or your travel agent) in writing, as soon as possible. To notify us please send an email to Customer Cancellations@justyou.co.uk or write
to us. Any notification by telephone should be to our Service Centre on 01858 415 100 and must be followed up in writing or by email, within 24 hours by the lead name to confirm the cancellation. Your notice of cancellation will only take effect from the date on which we receive it. If the call to notify us of cancellation is from anyone other than the lead name then the lead name must confirm the cancellation in writing or by email within 3 days of the initial call. If you need to cancel your booking within 24 hours of departure please contact the Service Centre or call the number stated on your final documentation. If verbal notification is within 5 days of departure we reserve the right to cancel the booking after 24 hours. Since we incur costs in cancelling your arrangements, you will have to pay the applicable cancellation charges up to the maximum shown below. The cancellation charge detailed is calculated on the basis of the total cost payable by the person(s) cancelling excluding insurance premiums and amendment charges which are not refundable in the event of the person(s) to whom they apply cancelling:
Number of Days’ Notice Before
Departure
Cancellation charge (% of holiday price):
More than 75 days before departure Loss of deposit only
43 - 74 days50% of tour price
29 - 42 days75% of tour price
15 - 28 days90% of tour price
Day of Departure14 days 100% of tour price
Please note that amendment fees charged due Please note that insurance premiums and amendments charges are not refundable in any circumstances.
Note: Certain arrangements (such as “Low Cost” flight bookings, flight upgrades, flights with restrictive ticketing deadlines and non-refundable elements of your booking) may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.
Where any cancellation reduces the number of full paying party members below the number which the price and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you accordingly. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. We will deduct the cancellation charge(s) from any monies you have already paid to us.
The cancellation charges above have been calculated as a genuine pre-estimate of the losses we would incur in the event you cancelled your holiday within the stipulated time period, taking into account the charges we will incur from our suppliers (some of which will be up to 100%) and the expected cost savings and income from alternative deployment of the travel services (if possible) calculated as an average charge over a period of time.
Cancellation by You due to Unavoidable & Extraordinary Circumstances: You have the right to cancel your confirmed holiday before departure without paying a cancellation charge in the event of “unavoidable and extraordinary circumstances” occurring at your holiday destination or its immediate vicinity and significantly affecting the performance of the holiday or significantly affecting the transport arrangements to the destination. In these circumstances, we shall provide you with a full refund of the monies you have paid but will not be liable to pay you any additional compensation. Please note that your right to cancel in these circumstances will only apply where the Foreign, Commonwealth & Development Office (FCDO) has changed its advice to warn against travel to your destination or its immediate vicinity after the date of your booking. For the purposes of this clause, “unavoidable and extraordinary circumstances” means warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination.
9. IF WE CHANGE OR CANCEL
As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we
reserve the right to do so at any time.
Changes: If we make an insignificant change to your holiday, we will make reasonable efforts to inform you or your travel agent as soon as reasonably possible if there is time before your departure but we will have no liability to you for failing to inform you or your travel agent. Examples of insignificant changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of carriers. Please note that carriers such as airlines used in our advertising material may be subject to change.
Occasionally we may have to make a significant change to your confirmed arrangements. Examples of “significant changes” include the following, when made before departure:
A change of accommodation area for the whole or a significant part of your time away, provided that the new area is more than 15 miles away from the original
A change of cabin accommodation to a significantly lesser grade. Where you are taking a tour, a significant change to the itinerary. i.e. when the itinerary has to be changed by more than 50% and may have to exclude an iconic highlight.
A change of accommodation to that of a lower standard or classification for the whole or a significant part of your time away.
A change of outward departure time or overall length of your arrangements of twelve or more hours.
A significant change to your itinerary, missing out one or more destinations entirely.
A change of UK airport from the one you were due to fly to or from, except where the change is between London airports (Heathrow, Gatwick, Stansted, London City or Luton) or where the new airport is within 50 miles of the original airport.
If your eligibility to use the free Private Chauffeur Service changes due to this change we will advise you.
Please note: We do not classify a change of air or sea port as a significant change where coach transfers between a UK town and the relevant air/ sea port are included in the holiday. A change of flight from direct to indirect is not classified as a significant change.
Cancellation: We will not cancel your travel arrangements less than 75 days before your departure date, except for reasons of force majeure or failure by you to pay the final balance. We may cancel your holiday before this date, (if your holiday departure date is not specifically guaranteed in the brochure in which it was advertised) for example, if the minimum number of customers required for a particular travel arrangement is not reached. If we have to make a major change or cancel, we will tell you as soon as possible and if there is time to do so before departure, we will offer you the choice of:
a. (for significant changes) accepting the changed arrangements;
b. having a refund of all monies paid;
c. accepting an offer of alternative travel arrangements of comparable or higher standard if available (at no extra cost); or
d.If available, accepting an offer of alternative travel arrangements of a lower or comparable standard from us (we will refund any price difference between the original arrangements and the alternative arrangements if the alternative arrangements are of a lower value).
You must notify us of your choice within 7 days of our offer. If we do not hear from you within 7 days, we will contact you again to request notification of your choice. If you fail to respond again within 3 days we will assume that you have chosen to accept the change or alternative booking arrangements.
Once a Tour has departed, itinerary changes may be necessary as a result of unforeseen circumstances, operational concerns, or concerns for your health, safety, enjoyment or comfort. Any changes are at our discretion. You acknowledge that you must have reasonable financial resources to cover incidental expenses during all travel with us, whether or not such expenses arise from a change of itinerary, and we are not liable for your failure to prepare adequately for travel and unforeseen circumstances which may arise during travel. We will not be liable for any indirect and or consequential losses associated with any changes to a booking or itinerary.
Compensation: If we cancel your booking or make a significant change less than 75 days before departure, in addition to a full refund of all
monies paid by you, we will pay you reasonable compensation as detailed below.
Period before departure a significant change or cancellation is notified to you Compensation payable per person (excluding infants)
More than 75 days before departure NIL
29-74 days £10
15-28 days £20
8-14 days £30
7 days or less £40
IMPORTANT NOTE: We will not pay you compensation in the following circumstances: where we make an insignificant change; where we make a significant change or cancel your arrangements more than 75 days before departure;
where we make a significant change and you accept those changed arrangements or you accept an offer of alternative travel arrangements; where we have to cancel your arrangements as a result of your failure to make full payment on time; where the change or cancellation by us arises out of alterations to the confirmed booking requested by you;
where we are forced to cancel or change your arrangements due to Force Majeure (see clause 10). If we become unable to provide a significant proportion of the arrangement that you have booked with us after you have departed, we will, if possible, make alternative arrangement for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction.
Please note: where accommodation with a higher price than the original accommodation is offered by us and accepted by you, the difference in price will be deducted from any compensation payable. In no case will we pay compensation if accommodation is offered by us and accepted by you with a higher price than that originally booked in the same location where no additional payment is made by you. If we become unable to provide a significant proportion of the services that you have booked with us after you have departed, we will make alternative arrangements for you at no extra charge and, if appropriate in all the circumstances, will pay you reasonable compensation.
Please note: should it become impossible to make alternative arrangements in the circumstances mentioned above, our legal obligation is to return you to the point of departure, where you commenced your booked arrangements with us, only. It will be your responsibility to arrange any onward transport from the point at which you commenced your booked arrangements with us and your home.
10. FORCE MAJEURE
Force Majeure including where we have had to curtail your holiday except where otherwise expressly stated in these Terms, we will not be liable or pay you compensation if its contractual obligations to you are affected by “unavoidable and extraordinary circumstances” meaning any event beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, labour difficulties, interference by authorities, political disturbance, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions or changes in travel guidelines by organisations such as Foreign, Commonwealth & Development Office (FCDO), WHO (World Health Organisation (WHO), Local or national Governments guidelines or regulations which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport, closure of airports, ports or airspace or changes of schedules by airlines and all similar events outside our or the supplier(s) concerned control. If your holiday is curtailed due to (not limited to) FCDO Guidance / WHO advice / local or national Government guidance or regulations – due to but not limited to Pandemic.) the Tour
Operator will, in accordance with the Package Travel and Linked Travel Arrangements Regulations
2018 and our own Terms and Conditions, provide the traveller with an appropriate refund. The refund will be based on the number of days of the holiday that was missed (based on the total cost of your holiday less the services used, for example flights that were taken, hotel nights that were used and tour days that took place).
Brexit Implications: Please note that certain travel arrangements may be affected as a result of the United Kingdom’s decision to leave the European Union. This could include an unavailability of certain flight routes or access to certain ports and airports. Please rest assured that this is something we will continue to monitor and will advise our customers as soon as possible if we become aware of any confirmed bookings that will be affected. However, since this is something which is completely unprecedented and outside our control, we would treat any such changes as Force Majeure, and whilst we will endeavour to provide suitable alternative arrangements or refunds where possible, we will not be liable to pay you any compensation.
11. SPECIAL REQUESTS
Any special requests must be advised to us at the time of booking. You should then confirm your requests in writing. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Any special requests or requirements do not form part of these Terms or the contract between us and we are not liable for any failure to accommodate or fulfill such requests. We do not accept bookings that are conditional upon any special request being met.
12. DISABILITIES AND MEDICAL PROBLEMS
The Equality Act 2010
This law applies to services provided in the UK and not those provided overseas. However, we believe in trying to make our holidays as accessible to as many people as possible. You must tell us before you book of any special needs you may have as result of any disability or medical condition, whether physical or mental health and we will do all we can to accommodate you. This includes making any reasonable adjustments to the holiday itself and/ or to the booking process. You may be asked to complete a medical information form (the “Medical Form”) or produce a Doctors certificate/letter prior to travel. We will endeavour to respond within 5 working days of receipt of this documentation.
If you wish to have this documentation returned please let us know as we only hold this information for your current holiday. This information will be treated confidentially and will only be used to check that you are likely to be sufficiently fit and able to undertake your chosen holiday, and that any special requirements are passed on to our suppliers.
If you, or any member of your parties situation changes after you have booked (including where any medical condition or disability deteriorates or develops) you must let us know straight away. Travel with us may involve visiting remote or developing regions, where medical care may not be easily accessible and medical facilities may not meet the standards of those found in the UK. We and our suppliers make no representations and gives no warranties in relation to the availability or standard of medical facilities in those regions. Whilst we will endeavour to make any reasonable adjustments to the holiday itself, sometimes this may not be possible. Examples of where we may not be able to make a reasonable adjustment include:
Providing wheelchair access ramps to overseas hotels in remote locations; Our staff pushing a customer in a wheelchair throughout the duration of the holiday, or other customers on the trip.
Provision of daily personal care whether for a physical or mental health condition.
Regrettably we are unable to accommodate motorised scooters.
Please note that personal care cannot be provided by any member of our staff
It is your responsibility to tell us before you book whether you have any special requirements, limited mobility or medical conditions either physical or mental health that might affect your ability to take part on our holidays. A reasonable level of fitness is required for all our holidays as some walking will be involved. If you are in doubt about the suitability
of any of our holidays please just ask but, it is vital that you seek confirmation from your own Doctor to establish that you are sufficiently fit both physically and mentally, to travel and to undertake the excursions that may be required to undertake your tour. Where we can we will make any reasonable adjustments but where we cannot make such adjustments we may have to cancel your booking. It is our intention to make our holidays as accessible to as many people as we can, especially those with disabilities. We cannot do this if you don’t tell us of your needs so please mention any relevant information to us before you book. In particular to establish:
a. Any special requirements for air, coach, ferry or cruise ship travel so these are passed on to our suppliers;
b. That we are aware whether your mobility may be limited and therefore whether the holiday is suitable for you or not;
c. Whether you are taking medication and might require medical attention during your holiday;
d. Whether there might be any pre-existing medical conditions either physical or mental health that should be disclosed to your insurer (or to the insurer recommended by ourselves) and which could result in your insurance being invalidated. We can recommend a special travel insurance policy for those with existing medical conditions and would recommend that this or a similar policy be purchased prior to travel.
It is your responsibility to check your health and fitness to travel with your own Doctor before travel and we would recommend that you seek this confirmation and send us this information. We will endeavour to assist with any special requirements that might be needed and can also advise against certain tours and excursions that might be challenging for a customer with particular medical issues. We have to rely upon your honesty about your medical condition and cannot advise you properly if we are unaware of this. Please contact our Special Services Team at customercare@ justyou.co.uk and we can arrange to advise you of the pre-travel medical clearance that you should clarify with your doctor.
We will assume, unless you inform us otherwise, that you are in a good state of health both physically and mentally, to participate in the holiday. If you do not tell us about any disability or medical condition which may affect your holiday arrangements and any resulting special needs, and we find ourselves in the position where you are at your UK departure point or on holiday and are unable to participate fully, then we reserve the right to:
a. Organise extra assistance or make any adjustments so you can continue with the holiday and pass on the costs of doing this to you.
b. Arrange your return to the UK, or to your home address if you haven’t left the UK and pass on the costs of doing this to you.
We very much hope that all our customers will be completely open, honest and upfront with us so the above situation does not occur. However, we do reserve the right to take action in the interests of your health and safety and the health and safety of our staff and other customers should we need to. We can only accept your booking upon the clear understanding that we cannot be liable if you do not inform us of such a condition and an airline or cruise line refuses to accept you as a passenger.
13. COMPLAINTS
We make every effort to ensure that your arrangements run smoothly but if you do have a problem during your holiday, you must inform your Holiday Director or the relevant supplier immediately who will endeavour to put things right. If the problem cannot be resolved and you wish to complain further, you must send formal written notice of your complaint to us at Just You, Office 202, Harborough Grow-on-Centre, Compass Point Business Park, Northampton Road, Market Harborough, LE16 9HW or by e-mail to customer. care@justyou.co.uk within 28 days of the end of your stay, giving your booking reference and all other relevant information. Any complaints made via our Customer Service Questionnaire will not be responded to unless they have been made formally as outlined above. Please keep your letter / email concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you. Failure to follow the procedure set out in this clause may affect ours and the applicable supplier’s ability to investigate your complaint, and this may affect your rights under this contract.
Essential INFORMATION
Please note that we offer an Alternative Dispute Resolution service through our ABTA membership. Please see clause 14 for further details. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/ consumers/odr/ This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.
14. ABTA
We are a Member of ABTA, membership number Y6412. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com
15. OUR RESPONSIBILITIES
(We will accept responsibility for the arrangements we agreed to provide or arrange for you as an ‘organiser’ under the Package Travel and Linked Travel Arrangements Regulations 2018, as set out below and as such, we are responsible for the proper provision of all travel services included in your package, as set out in your confirmation invoice. Subject to these Booking Conditions, if we or our suppliers negligently perform or arrange those services and we do not remedy or resolve your complaint within a reasonable period of time, we will pay you reasonable compensation. The level of such compensation will be calculated taking into consideration all relevant factors such as but not limited to: following the complaints procedure as described in these conditions and the extent to which we or our employees’ or suppliers’ negligence affected the overall enjoyment of your holiday. Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us. We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description if it results from:
a. the acts and/or omissions of the person affected; or
b. the acts and/or omissions of a third party unconnected with the provision of the services contracted for and which were unavoidable and extraordinary; or
c. Force Majeure
We limit the amount of compensation we may have to pay you if we are found liable under this clause as follows:
(a) loss of and/or damage to any luggage or personal possessions and money: the maximum amount we will have to pay you in respect of these claims is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total because you are required to have adequate insurance in place to cover any losses of this kind.
(b) Claims not falling under (a) above and which don’t involve injury, illness or death: the maximum amount we will have to pay you in respect of these claims is up to three times the price paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking.
(c) Claims in respect of international travel by air, sea and rail, or any stay in a hotel:
(i) The extent of our liability will in all cases be limited as if it’s a carrier under the appropriate Conventions, which include The Warsaw/ Montreal Convention (international travel by air); The Athens Convention (with respect to sea travel); The Berne/Cotif Convention (with respect to rail travel) and The Paris Convention (with respect to hotel arrangements). You can ask for copies of these Conventions from us. In addition, you agree that the operating carrier or transport company’s own ‘Conditions of Carriage will apply to you on that journey. When arranging transportation for you, we rely on the terms and conditions contained within these international conventions and those Conditions of Carriage’. You acknowledge that all of the terms and conditions contained in those ‘Conditions of Carriage’ form part of your contract with us, as well as with the transport company and that those ‘Conditions of Carriage’ shall be deemed to be included by reference into this contract.
(ii) In any circumstances in which a carrier is liable to you by virtue of the Denied Boarding Regulation 2004, any liability we may have to you under our contract with you, arising out of the same facts, is limited to the remedies provided under the Regulation as if (for this purpose only) we were a carrier.
(iii) When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question.
It is a condition of our acceptance of liability under this clause that you notify any claim to us and our supplier(s) strictly in accordance with the complaints procedure set out in these Terms. Where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to us or our insurers any rights they may have to pursue any third party and must provide us and our insurers with all assistance they may reasonably require.
Please note, we cannot accept any liability for any damage, loss or expense or other sum(s) of any description:
(a) which on the basis of the information given to us by you concerning your booking prior to us accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or
(b) relate to any business.
We will not accept responsibility for services or facilities which do not form part of its agreement or where they are not advertised in our brochure or on our website. For example any excursion you book whilst away, or any service or facility which your hotel or any other supplier agrees to provide for you.
Where it is impossible for you to return to your departure point as per the agreed return date of your package, due to “unavoidable and extraordinary circumstances”, we shall provide you with any necessary accommodation (where possible, of a comparable standard) for a period not exceeding three nights per person. Departure point will be the location where you commenced your first travel arrangement booked through Just You as listed on your booking confirmation.
For the purposes of this clause, “unavoidable and extraordinary circumstances” mean warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely back to your departure point.
16. YOUR BEHAVIOUR & ACCEPTANCE OF REASONABLE RISKS
You acknowledge that travel and the products and services offered by us may involve risk to your health and safety. By travelling with us you acknowledge that you have considered any potential risks to health and safety. To the extent permitted by law, you hereby assume responsibility for all such risk and release us from all claims and causes of action arising from any losses, damages or injuries or death resulting from risks inherent in travel, including visiting foreign destinations, and participating in adventurous activities such as those included in Tour itineraries or otherwise offered by us. You acknowledge that the degree and nature of personal risk involved depends on the products or services booked and the location(s) in which a product or service operates. There may be an increased degree of risk participating in physical activities, travel to remote locations, carriage by watercraft, or other high-risk activities, or travel to countries with developing infrastructure.
You agree that we are not responsible for providing information or guidance with respect of local customs, weather conditions, physical challenges or laws in effect in any locations where a Tour, product or service is operated. You acknowledge you have considered the potential risks, dangers and challenges and your own personal capabilities and needs, and you expressly assume the risks associated with travel under such conditions. You must at all times strictly comply with all applicable laws and regulations of all countries and regions. Should you fail to comply with the above, or commit any illegal act when on tour. In our opinion (acting reasonably) from the time of booking to returning from your trip your behaviour is causing or is likely to cause danger, distress, or material annoyance to others including our staff, suppliers and any other customers, we may terminate your travel arrangements or any product or service
immediately at your expense and without any liability on our part. You will not be entitled to any refund for unused or missed services or costs incurred as a result of termination of our travel arrangements, including, without limitation, return travel, accommodations, meals, and incidentals. You are responsible for any costs (including repair, replacement and cleaning fees) incurred by us or our suppliers for property damage, destruction or theft caused by you while on a tour. You agree to immediately report any pre-existing damage to one of our representatives or staff of the accommodation, transportation service, or facility as soon as possible upon discovery. You agree to take all prudent measures in relation to your own safety while on tour including, but not limited to, the proper use of safety devices (including seatbelts, harnesses, floatation devices and helmets) and obeying all posted signs and oral or written warnings regarding health and safety. Neither we nor our third party suppliers are liable for loss or damages caused by your failure to comply with safety instructions or warnings.
17. EXCURSIONS AND LOCAL ACTIVITIES
Included Excursions: For all excursions that form part of the advertised arrangements that you have booked, your contract for the excursion will be with ourselves and we will take responsibility for that excursion in accordance with the remainder of these Booking Terms and Conditions.
Optional Excursions: Aside from included excursions, optional excursions and activities may be available for you to purchase either before you depart the UK or during your holiday. Occasionally, these are offered for sale by our holiday advisors in the UK or our Holiday Directors or representatives overseas. However, we have no involvement in any such excursions or activities which are not run, supervised or controlled in any way by us. Full responsibility for providing and operating the excursion or activity rests with the local operator/ provider. Optional excursions or other activities that you may choose to book or pay for whilst you are taking part in your trip are not part of your contracted arrangements with us. Where you make a booking of an optional excursion via us or our Holiday Director, we act solely as a booking agent for the local operator/provider of all such optional excursions and activities with whom you will have a contract. The local operator’s terms and conditions will apply. We are not responsible for the provision of any optional excursions or activities or for anything that happens during the course of its provision by the local operator. We cannot accept any liability on any basis in relation to any optional excursions or activities which do not form part of your contracted arrangements with us. We do not however exclude liability for the negligence of ourselves or our employees resulting in your death or personal injury.
A minimum number of people are needed for an optional excursion to operate. If that number is not achieved, the local operator may have to cancel it. If this happens, you will be offered a full refund of the money that you have paid. If the local operator has to cancel and you paid for the excursion overseas your Holiday Director will refund you overseas, on behalf of the local operator. If you pre-booked in the UK before the holiday, the refund will be processed by our head office in the UK, and will be sent to the lead passenger’s home address within 10 working days of your return date to the UK, on behalf of the local operator.
If you want to cancel an optional excursion that you have booked, we on behalf of the local operator, are unable to refund the cost of the excursion once it has been paid for. Our Holiday Directors are happy to suggest local places of interest to you. However, these are suggestions only and are not recommendations or endorsements and no liability is accepted for any issues that may arise.
18. FINANCIAL SECURITY
We provide financial security for flight inclusive Packages and ATOL protected flights. We do this through our Independent Trust Fund, where all of your monies are held until you return from your holiday. This is a legal requirement of our ATOL license and is monitored regularly by ATOL. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. For further information, visit the ATOL website at www.atol.org.uk. The price of our flight inclusive arrangements includes the amount of £2.50 per person as part of the ATOL Protection Contribution (APC) we pay to the CAA. This charge is included in our advertised prices. Not all holiday or travel services offered and
sold by us will be protected by the ATOL Scheme.
ATOL protection extends primarily to Customers who book and pay in the United Kingdom or the first leg of any flight or flights we arrange for you commences in the UK.
We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL Scheme (or your credit card issuer where applicable).
If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.
We provide financial security for holidays not including flights by way of our ABTA bond. If you book arrangements other than an ATOL protected flight or Package from us, your monies will not be financially protected. Please ask us for further details. For more information about financial protection and the ATOL Certificate go to: www. atol.org.uk/ATOLCertificate or contact Civil Aviation Authority of CAA House, 45-59 Kingsway, London WC2B 6TE.
Refunds: If you are eligible for a refund(s) or all or part of your booking, this will be made to the lead passenger on the booking and generally refunded to the same payment method that was used to pay us. In the case of card payments, this will be refunded to the relevant card account. Any fees incurred while making the payment will not be refunded. Refunds will be completed as soon as possible and in line with our Terms and Conditions.
19. PASSPORT, VISA AND IMMIGRATION REQUIREMENTS AND HEALTH FORMALITIES
We will provide you with standard information about the passport, visa, health and immigration requirements applicable to your itinerary, but it is your responsibility to confirm that this information is relevant to your individual circumstances. You must check requirements for your own specific circumstances with the relevant Embassies and/ or Consulates and your own doctor as applicable and you are responsible for ensuring that you meet the entry requirements for the destinations listed on your itinerary. We are unable to accept any responsibility if you are unable to travel because you are not granted a visa and relevant cancellation charges will apply. It is your responsibility to ensure that you understand and adhere to all entry requirements for the countries you’re visiting (and what’s required upon your return to the UK).
We have partnered with Sherpa, an industry expert who can guide you with extensive information to ensure that you have right travel visa documentation and easy access to the all up-todate travel requirements that will ensure you have the best holiday experience.
Travel requirements per country can change.
Sherpa is the complete service that will ensure you have all the current information so that you are good to go. We recommend that you check the information regularly, along with the Foreign, Commonwealth and Development Office in order to familiarise yourself with any requirements. We’re unable to accept any responsibility should you not be able to travel if you have not complied with any passport, entry and immigration requirements. This comprehensive service will ensure you have a worry free and stress free holiday. All your Travel Requirements can be accessed via the tour pages on our website.
Requirements do change, and you must check the up to date position in good time before departure so that you have the correct documentation and are adequately vaccinated. Information on health is available from your GP surgery and from the National Travel Health Network and Centre www.travelhealthpro.org.uk
Most countries now require passports to be valid for at least 6 months after your return date.
When travelling to the EU, the UK Government recommends that you have 6 months left on your passport on the date of your arrival to an EU country. If your passport is in its final year, you should check with the Embassy of the country you are visiting. You should also check when your passport was renewed. If you renewed a 10 year adult passport before it expired, extra months may have been added to your passport’s expiry date.
These extra months over 10 years will not count towards the 6 months that must be remaining.
The UK Government has published a web site tool to check the validity of your passport under these rules. Please go to https://www.gov.uk/check-apassport-travel-europe. For further information contact the Passport Office on 0300 222 0000 or visit https://www.gov.uk/browse/abroad/passports.
The European Health Insurance Card (EHIC) or the Global Health Insurance Card allows you to access state medical care when they are travelling in another EU Country. Requirements do change and you must check the up to date position in good time before departure so that you have the correct documentation and are adequately vaccinated. Information on health is available from your GP surgery and from the National Travel Health Network and Centre www.travelhealthpro.org.uk
We do not wish to mar the prospective enjoyment of your holiday. It is your responsibility to ensure you are aware of up to date travel information and advice for your chosen destination; please review the Foreign Office web site for detailed information www.gov.uk/foreign-travel-advice.
Up to date travel advice can also be obtained from the Foreign and Commonwealth Office, visit www.gov.uk/travelaware.
Non British passport holders including other EU nationals, should obtain up-to-date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling.
We do not accept any responsibility if you cannot travel or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.
20. CRUISES
River and Ocean Cruise vessels enforce the highest standards of cleaning and sanitation in order to prevent the spread of viruses and illness. If you experience any gastrointestinal symptoms whilst on board, you may be confined to your cabin until your symptoms are clear. This action is to protect all passengers on board and contain the spread of any virus.
In most cases, prior to boarding, you will be asked by the cruise operator/carrier to complete a medical form confirming you are not ill or have not been ill prior to boarding the vessel. You must answer these questions truthfully. If you have experienced any gastrointestinal symptoms prior to boarding your vessel, we on behalf of the cruise operator/carrier reserve the right to ask passengers to produce medical evidence of fitness to travel this may include the submission of any required medical certificates. In the interests of passenger safety we reserve the right to refuse boarding at our discretion. In such circumstances passengers will not be entitled to claim compensation or a refund. In some ports, it may be necessary for the river or cruise vessel to anchor offshore rather than alongside. When this is the case, the cruise line will use a tender to take passengers ashore. A tender is a small vessel and may not be suitable for persons with disabilities or reduced mobility or balance problems. It is important that passengers are able to use the tender safely. Passengers may be required to descend to a platform or pontoon and into the tender and passengers may need to navigate a gap between the platform and the tender. Depending on weather, tide and sea conditions, there may be some movement and passengers must be fit and mobile enough to access and disembark the tender.
If passengers have impaired mobility, or use a
mobility aid such as a stick, then they must carefully consider their ability to embark the tender safely. Wheelchairs and mobility equipment will not be carried by the crew or Holiday Director and all passengers must be independently mobile enough to use the tenders. Ultimately, carriage by tender may be refused by the Captain of the river or cruise vessel or any of his officers if there is any doubt as to the safety of any passengers.
21. CONDITIONS OF SUPPLIERS
Many of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier’s liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from ourselves or the supplier concerned.
22. ASSISTANCE IN RESORT
If, whilst you are on holiday, you find yourself in difficulty for any reason, we will offer you such assistance as is appropriate in the circumstances. In particular, we will provide you with appropriate information on health services, local authorities and consular assistance, and assistance with distance communications and finding alternative travel arrangements. Where you require assistance which is not owing to any failure by us, our employees or sub-contractors, we will not be liable for the costs of any alternative travel arrangements or other such assistance you require. Any supplier, airline or other transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should make a claim directly to them.
Subject to the other terms of these Booking Conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. Furthermore, we reserve the right to charge you a fee for its assistance in the event that the difficulty is caused intentionally by you or a member of your party, or otherwise through your or your party’s negligence
23. DELAYS, MISSED TRANSPORT
ARRANGEMENTS AND OTHER TRAVEL INFORMATION
If you miss your flight or other transport arrangement, it is cancelled or you are subject to a delay of over 3 hours for any reason, you must contact us and the airline or other transport supplier concerned immediately. Under EU Law, you have rights in some circumstances to refunds and/or compensation from the airline in cases of denied boarding, cancellation or delay to flights with a European airline or flights operating from a European airport.
Full details of these rights will be publicised at EU airports and will also be available from airlines.
If the airline does not comply with these rules you should complain to the Civil Aviation Authority at www.caa.co.uk/passengers. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday price from us. If your holiday arrangements include a flight and, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. A delay or cancellation to your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight inclusive holiday.
We cannot accept liability for any delay which is due to any of the reasons set out in clause 10 of these Booking Conditions (which includes the behaviour of any passenger(s) on any flight who, for example, fails to check in or board on time).
The carrier(s), flight timings and types of aircraft shown in this brochure or on our website and detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. We shall inform you of the identity of the actual carrier(s) as soon as we become aware of it. The latest flight timings will be shown on your final documentation which will be despatched to you approximately two weeks before departure. You should check your tickets very carefully immediately on receipt to ensure you have the correct flight times. If flight times change after tickets have been dispatched we will contact you as soon as we can to let you know.
Please note the existence of a “Community list”
(available for inspection at https://ec.europa.eu/ transport/modes/air/safety/air-ban_en) detailing air carriers that are subject to an operating ban with the EU Community. Our advertising material is our responsibility, as your tour operator. It is not issued on behalf of, and does not commit the airlines mentioned herein or any airline whose services are used in the course of your travel arrangements.
24. ADVANCE PASSENGER INFORMATION
A number of Governments are introducing new requirements for air carriers to provide personal information about all travellers on their aircraft to the Authorities before the aircraft leaves the UK. The data will be collected either at the airport when you check in or in some circumstances when, or after you make your booking. Accordingly, you are advised to allow extra time to check in for your flight. Where we collect this data, we will treat it in accordance with our privacy policy.
25. FOREIGN OFFICE ADVICE
You are responsible for making yourself aware of Foreign Office advice in regard to the safety of the countries and areas in which you will be travelling and to make your decisions accordingly. As the advice can change we recommend that you keep up to date and check the situation closer to your departure date at https://www.gov.uk/foreign-traveladvice. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure (see clause 10).
26. BAGGAGE
You are responsible for the carriage and care of your luggage throughout your holiday except for such times as it may be in the hands of the airline; herein such circumstances the airline specific terms and conditions relating to the carriage of luggage apply, or when porterage at a hotel or on arrival and departure is included. Please ensure that your luggage is loaded on to all transport and be careful to take the correct luggage with you when you leave any mode of transport.
27. MARKETING AND IMAGES
You acknowledge and agree that, while participating in any tour, images, photos or videos may be taken by other participants, us or our representatives that may contain or feature you (the “Visual Content”). You consent to any such pictures being taken and grant a perpetual, royalty-free worldwide, irrevocable license to us, our contractors, sub-contractors and assigns, to reproduce the Visual Content for any purpose whatsoever (including marketing, promotions and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.
28. SEVERABILITY
If any provision of these Booking Conditions is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or enforceability of any other provision.
29. AMENDMENTS
We reserve the right to update or alter these Booking Conditions at any time, and will post up to date Booking Conditions on the our website https://www.justyou.co.uk/information/bookingconditions/. The Booking Conditions that were in place on the date your booking was confirmed will apply to your holiday. We recommend that you refer to the Booking Conditions applicable to your booking prior to travel to familiarise yourself.
30. PRIVACY POLICY
We must collect your personal information to deliver your booked arrangements and any products or services booked. We collect, use and disclose only that information reasonably required to enable us and our third party suppliers to provide your booked arrangements, products and/ or services that you have requested as described in our Privacy Policy, which can be accessed any time at https://www.justyou.co.uk/information/privacypolicy/ and is expressly incorporated into these
Booking Terms and Conditions.
By submitting any personal information to us, you indicate your acceptance of our Privacy Policy.
BOOKING IS EASY
You can request a brochure, check availability and book online 24 hours a day/7 days a week at www.justyou. co.uk. Booking one of our holidays is easy on line.
If you prefer to speak to someone to make your booking you can call us on 01858 415100. Please see our website for our opening hours. Calls may be recorded to ensure a high level of customer service.
When you are ready to book please have the following information to hand:
4 Holiday reference as shown on the holiday page
4 Preferred departure date
4 Full names of all those travelling as stated on their passport
4 How many rooms and type
4 Holiday insurance requirements
4 Credit or debit card details for deposit payment
You will be given a booking reference, please quote this whenever you contact us. If you book by telephone you will be asked for your email address so that we can send you details of all the relevant documentation for your booking; which will include: your confirmation invoice, holiday information, final travel documents and a health questionnaire.
DEPOSIT & PAYMENT
Each booking must be accompanied by the appropriate deposit payment. In most cases we will charge the following deposit per person but the actual amount will be made clear at the point of booking:
UK HOLIDAYS - £150
EUROPEAN HOLIDAYS - £200 PER PERSON
WORLDWIDE HOLIDAYS - £250 OR 10%
WHICHEVER IS THE GREATER
OCEAN CRUISES - £250 OR 10%
WHICHEVER IS THE GREATER
On some holidays we may charge a slightly higher deposit, to cover any costs we have to pay immediately to secure your booking with our suppliers. This will be made clear at the time of booking.
You can use your debit or credit card to confirm your booking instantly.
All major credit cards are accepted and there is no charge for paying by debit/credit card, by cheque or bank transfer.
CONFIRMATION
A confirmation invoice will be available to you shortly after your booking is confirmed. An email will be sent to you with details on how to access your Confirmation Invoice. Please read it carefully and let us know immediately if there are any errors. The balance must be paid no later than 12 weeks before departure. The payment deadline will be clearly marked on your confirmation invoice along with details of how to pay online at www.justyou.co.uk/ payments.
FINAL TRAVEL DOCUMENTS
Your Final Travel Documents will be emailed to you approx 2 weeks before you are scheduled to travel. Your documentation will be available for your to access through the Manage my Booking section of the website. You just need to Log-in or register to access it.
FEEDBACK
If you have any feedback after your holiday please contact us at: feedback@justyou.co.uk We endeavour to respond to all emails within five working days.
Fabulous New Year break in Lisbon. Hotel and food was good. Service very good and variety of trips. The Holiday Director was excellent and looked after everyone so well…Would thoroughly recommend this.”
Frances, New Year in Lisbon