ABODE December 2019 by HAA Publishing

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THE HOUSTON APARTMENT ASSOCIATION MAGAZINE

www.haaonline.org

ABODE s ’ g n i l Smi r ou ite! r o v a f

December 2019

ys from a d i l o H Happy siest elves, HAA’s bu etters the Go-G

Houston Heads to the Polls, Again City of Houston races to be decided in the runoff election on Saturday, Dec. 14. Go vote!

We See You at the the Chili Fest, Dinerstein Golf Tournament and much more!

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CONTENTS December 2019

ON THE COVER 36 Santa! I know him! –

FEATURES & PHOTOS 33 Back from the Brink – Bruce McClenny is back with another market report.

HAA’s busiest elves, the Go-Getters, have been spreading recruiting cheer all year long. Learn more about the Go-Getters and how you can recruit for HAA on Page 66. Also in this issue is a market report by ApartmentData.com, photos from Chili Fest and photos from the the Bill Dinerstein Memorial Golf Tournament. The Good Works feature starts on Page 40, where you can read about how HAA members gave back to the community this year and last holiday season.

40 Good Works – Learn how HAA members gave back to their residents and the Houston community.

Go-Getter photo by Mark Hiebert,

58 On the Scene – Photos from the Bill Dinerstein Memorial Golf Tournament.

Hiebert Photography

COLUMNS & MONTHLY UPDATES 7 President’s Corner – Did you know the apartment industry contributes 19% to the U.S. economy? 8 Patron of the Month – Meet and support RentPath.

44 Rekindling Your Leasing Fire – During the winter months, learn how to rekindle your fire onsite.

9 Legislative Update – Many City of Houston races will be decided in the December runoff election.

48 Meet the Staff – Can you guess each HAA staff member’s first car?

11 It’s The Law – You can now evict a resident using e-filing.

50 On the Scene – Photos from the Chili Fest.

14 Resident Relations – A resident believes she is unfairly charged reletting fees.

64 On the Scene – Photos from the October NEXT Breakfast. 72 On Site with ABODE – For ABODE’s final Honors Awards Property winner, take a closer look at the 2019 tax credit property of the year New Hope Housing - Harrisburg.

19 Upcoming Education – Find out what education courses the Houston Apartment Foundation is offering in December and January. 20 Calendar – HAA’s schedule of events for the next coming months. 26 NAA Update – NMHC and Kingsley Associates release a report on residents top leasing factors. 28 On the Road with HAA – Photos from Onsite Goes Offsite - Sugar Land, the Katy Legal Seminar and Onsite Goes Offsite - Pasadena. 66 Go-Getters – Recruit for HAA. Join the Go-Getters at the finale meeting on Wednesday, Dec. 4. 67 Welcome Mat – Meet the newest HAA members. 68 The Ambassador ONE Society – The Ambassadors held their last meeting of the year throgh a food drive for the holiday season. 70 Portfolio Changes and In the News – Industry news clips from our members. 74 Index of Advertisers – See the supplier members who support this publication. 75 MarketLine – The latest area market numbers. 76 BackPage – News from around the community.

We welcome your comments. Email us at comm@haaonline.org.

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December 2019

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OFFICERS AND ASSOCIATION LEADERSHIP CLAY HICKS President-Elect

TINA CAVACO Vice President at Large

STARLA TURNBO President

IAN DOUGLAS Vice President at Large

STEPHANIE GRAVES Vice President at Large JOHN BORIACK Secretary/Treasurer

CHRISTY RODRIGUEZ Vice President at Large

HOWARD BOOKSTAFF General Counsel

JEFF HALL Executive VP BOARD OF DIRECTORS Michelle Pawelek Immediate Past President Swapnil Agarwal Mack Armstrong Jeff Blevins Jill Bounds Kyle Brown Joseph Bryson Terri Clifton Michelle Croasmun Grant Crowell Derek DeVries Scott Douglas John Fedorko Gina Erwin Israel Garza Diane Gilbert Ira Gross Alison Hall Bryan Head Melissa Herrera Deborah Holcombe Jacob Kunath Barby Lake Laura Lestus David Lindley Robert Lopes Sonia Lopez Kristin McLaughlin Carlos Neto Dean O’Kelley Michelle Pahl Jenifer Paneral Mark Park Velissa Parmer Jackie Rhone Kelly Scott Kurt Seidel Roman Stephens Debbie Sulzer Dana Tucker Shelley Watson Quintina Willis Tracie Yoder

DIRECTORS EMERITUS Josh Allen Gary Blumberg Ken Bohan Kathy Clem Jack Dinerstein Jenard Gross Darlene Guidry David Hargrove Larry Hill Stacy Hunt Hap Hunnicutt David Jones Mike Koch Dick LaMarche Tim Myers P David Onanian John Ridgway Kim Small Eileen Subinsky Steve Sweet Kirk Tate Suan Tinsley H J Tollett Jr. Pat Tollett Vic Vacek Jr. Beth Van Winkle Jerry Winograd ADVISORY DIRECTORS Tamara Foster Billy Griffin, CAS Monica Gracia Debbie Kelm Cesar Lima Mary Lawler Patrick Magnuson Betsy Marshall Bruce McClenny Nikki Sekunda Penny Sprang Laura Van Dyck Tony Whitaker GENERAL COUNSEL EMERITUS Joe Bax HONORARY LIFE MEMBERS Claude Arnold Kenn Brown Tina Cavaco Kevin Fenn Diane Gilbert

Anita Harrison Dwayne Henson Mike Koch Merry Mount Monette Reynolds Sherry Stevenson Kirk Tate Suan Tinsley Sonny Unverzagt Del Walmsley Nancé Wells H.P. Paul Young Jeanne Marie Zublin Dicks PRODUCT SERVICE COUNCIL OFFICERS Jacob Kunath, CAS, President Century A/C Supply Laura Lestus, CAS, Vice President The Liberty Group David Lindley, CAS, Secretary FSI Construction Derek DeVries, CAS, Treasurer Camp Construction Services Grant Crowell, CAS, Immediate Past President The Urban Foresters MEMBERS Marivel Bownds, CAS, Valet Living Dixie Caldwell-Greer, CAS, The Liberty Group Shaun Callaway, CAS, Earthworks Peggy Charles, CASE, Fidus Construction Services Sean Cunningham, CAS, Flooring Warehouse Deborah DeRouen, CAS, Designs By Holmes

Dan James, CAS, Redevelopment Services Debra Knight, CAS, Valet Living Stephanie Krop, CASE, Poolsure Liz Levins, CAS, Rasa Floors Candis Mohr, CAS, AAA Plumbers Tracey Moore, CAS, Flooring Warehouse Doug Oehl, CAS. Flooring Warehouse Joseph Rodriguez, CAS, The Urban Foresters Blaise Spitaleri, CAS, Gemstar Construction Mat Tilley, CAS, WeDoTrash PATRON MEMBERS 1961 CSC ServiceWorks 1986 Craven Carpet 1994 AAA Plumbers Presto Maintenance Supply 1996 Houston Planned Energy Systems 1997 RentPath 1999 FSI Construction Inc. 2003 Cotton Commercial USA Inc. Dixie Carpet Installations 2009 Camp Construction Services 2013 Interior Logic Group Property Services 2018 Apartments.com

SPONSOR MEMBERS 1968 Century A/C Supply Hoover Slovacek LLP Reliant 1973 Brady Chapman Holland & Assoc CORT Furniture 1974 Mueller Water Conditioning 1976 Great American Business Products 1977 Webb Pest Control 1978 Houston Metro Electrical Corp The Liberty Group 1981 AmRent Marvin F Poer & Company 1983 Sherwin Williams Company 1984 RENCON 1985 Gemstar Construction Development Inc 1986 ApartmentData.com 1988 W Partnership 1992 Alexander-Rose Associates Saint Clair & Sons Inc 1998 AAA Staffing Ltd CoreLogic Rental Property Solutions 2000 Moveforfree.com Inc Pura Flo Corporation 2001 Apartment Life Inc 2002 American Fire Systems Southwest Painting Contractors Inc 2003 Sign-Ups & Banners 2005 Swain & Baldwin Insurance & Risk Management United Protective Services 2006 Bell’s Laundries CAD Restoration Services DoodyCalls Lopez Carpet Care & Painting Masonry Solutions Inc Roto-Rooter Services Co TXU Energy Multifamily Services Valet Living 2008 CRE Business Solutions LLC Flavor Finish Resurfacing HARCO Insurance Services Texas Turf Management 2009 Contractors Inc Moen Inc Redevelopment Services Storm Maintenance & Monitoring 2010 ALN Apartment Data Inc Belfor Property Restoration Believe, Achieve and Conquer, LLC Certified Termite and Pest Control FTK Construction Services 2011 Fantastic Floors Infinite Energy Inc Parking Management Company/PMC Towing 2012 ABC Supply Co Inc Accent Sign & Awning Co BGE/Brown & Gay Engineers Cantrell McCulloch Inc EnviroSmart Multifamily Pest Solutions Giordano Construction Inc Go-Staff Inc Maldonado Nursery & Landscaping Inc Nationwide Eviction Texas Concrete Professional Company 2013 ACTIV Answer by Audio Images Arbor Contract Carpet Inc ASAP Steamers Carpet Cleaning Comcast Gambit Construction Outdoor Elements Pool Works LLC Tidal Renovations LLC 2014 Adventure Playground Systems Inc Chadwell Supply Classic Same Day Blinds J National Jonah Digital Agency MX2 Commercial Paving Pathfinder Insurance Group Ram Jack Foundation Solutions Texas Apartment Pool Services WCA Waste Corporation

Zillow Group 2015 America Outdoor Furniture ASAP Personnel Inc BSI Cameras Onsite DeNyse Companies Division-9 Inc Gateman Inc Greater Houston Pool Management Infinity Power Partners Kathy Andrews Interiors Notifii LLC Pace Mechanical Services The Allshouse Group LLC The Lane Law Firm Wilsonart 2016 Action Window Coverings Allied Fire Protection LP Bath Fitter Cinch – Cabinet Refacing Kits Citi Fence & Concrete E-Systems Pest Management Inc Ecolo Environmental Inc Embark Services Fidus Construction Services Fun Abounds Green City Security LLC Guardian Chimney Sweep Halo Doors Inc JLL Johnstone Supply KONE Leah McVeigh Design and Consulting Liquid Waste Solutions Paul Davis Restoration North Houston RAM Construction Sparkle Wash Pressure Washing Texas Southwest Floors Inc WASH Multifamily Laundry Systems WellKept Whitmans Contracting and Roofing 2017 ACT Security Group All About Doody Pet Solutions LLC All American Mailboxes of Houston Inc Allegion APTexx Inc BioTechs Crime & Trauma Scene Cleaning Cano Electric Inc Classic Towing Continental Adjusters Inc Cypress Landscaping & Irrigation, Inc Designs by Holmes Disaster Restore 365 Fast Forward Services LLC Frost Insurance Agency Gage Multifamily Services General Recon, LLC Lithotech Printed Products/Forms Center McMahan's Flooring Inc MPS Direct Norman Construction NorthMarq Capital On Site Towing LLC PCS Creative Surface SEAL Security Solutions LLC Secure Insurance Symmons Industries Texas Engineered Roofing & General Contracting USA Patrol Division Vima Decor Willbanks & Associates Inc 2018 12 Stones Roofing A Homestead Specialist LLC AAdvantage Laundry Systems AirAide LLC Allura Apartment Lines Archcon Arizona Tile Benefits 4 Rent Brannan Designs LLC Architecture & Interior Design C&D Towing LLC Capital Sign Associates CashFlow Pros LLC Centex Construction CenturyLink CG Sorelle Group LLC Construction ECO Services Featherston Sign Partners Finish Factory Inc Green Garbology Greenseen Guardian Gutters H&R Operator Services Inc Higginbotham HMS LLC Kastle Systems Ledge Lounger Lockmer Collins Roofing LLC DBA Roof Repair Squad Matrix Construction Services Merricks Company MirrorMate Frames O'Conor, Mason & Bone PC OnDemand Cabinet Solutions Penco Access Control PERQ LLC Phoenix Roofing &

Construction Inc Platinum Enterprises LLC Power Design Inc Preventive Pest Control Quatro Tax LLC Red Nova Energy Rent Debt Automated Collections RG Miller Engineers Saifee Signs & Graphics Signal 88 Security Spray and Play Surface Designers Remodeling Inc Swadley Roof Systems LLC Texas Steam - Laars Heating Systems Tropical Roofing Products Wildlife Removal Experts Windstorm Restoration Wonder Wall Wraps Inc 2019 3 Men Movers A + Infinity Blue Outdoors, AAA Texas Absolute Construction LLC Action Towing, Inc ACUTRAQ Background Screening, Inc Advance LED Solution Al Hicks & Associates / Allstate AmCap Insurance Anchor Roofing Inc Andrews Myers PC ARC Solutions Atom4 Security Camera & Electronics August & Suttles Contractors Beekman Company LLC Beyond Contractors LLC Builders Direct Depot Classic Touch Painting CLS Technology Inc Consolidated Communications Cougar USA CSI LED & Hardware D.A.M. Remodeling Group Dal-Tile Corporation DNM Contracting Inc Door Clearance Center Enforce Security Services Epic Air Conditioning Granite Surfaces of Texas Green Faubourg Lawn & Landscaping LLC Harding & Carbone Inc Heritage Construction Co Hive Technology Howitzer Building Engineers Hurtado Roofing & Construction IGD Plumbing LLC In Service Security LLC Interior Logic Group Property Services ITWS LLC J and B Carpet Services Kerely Towing Solutions King's Granite and Marble Knight Restoration Services Ledtech Lexington Group International LP Building Solutions: Louisiana-Pacific Corporation LSR Multifamily Max Digital Printing McKenzie Drake Corporate Housing Morris Contracting Northwest Construction Group NSJ Painting & Flooring Odor-DeFence/BugDeFence One Hour Air Conditioning & Heating Onesource Moving Onyx Restoration LLC Opiniion PHR A/C & Heating Pool Knights Prime Texas Metal Roofs Prime Texas Surveys LLC Property Services Quick Roofing Rainey Richardson Interiors, Reliable Roofing Service Master by Century Signal 88 Security of The Woodlands & East Houston Slime Busters Inc Smart Water Valve SOS-ASAP Softwashing Strata Roofing and Construction LLC Streamline Construction Houston LLC Surface Experts League City Target Restoration Services Texas Management Group The Playwell Group Inc Three Amigos Texas LLC Total Renovation Services Turnage & Associates US Multifamily LLC Waterproof Solutions Window World Winhill Advisors Woodlands Water Restoration YottaReal

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DECEMBER 2019 I VOLUME 42, ISSUE 12 Executive Vice President and Publisher JEFF HALL, CAE jhall@haaonline.org EDITORIAL AND DESIGN STAFF Director of Publications and Design DEBORAH NIX dnix@haaonline.org Writer/Editor MORGAN TAYLOR mtaylor@haaonline.org ADVERTISING Vice President of Membership and Marketing AMANDA SHERBONDY, CAE asherbondy@haaonline.org CONTRIBUTING STAFF Vice President and General Manager SUSAN HINKLEY, CAE shinkley@haaonline.org Vice President of Professional Development EMILY HILTON, CPP, CAE ehilton@haaonline.org Vice President of Public Affairs ANDY TEAS, CAE ateas@haaonline.org Vice President of Finance NANCY LI LO, CPA nlo@haaonline.org Director of Information Technology ART EIDMAN aeidman@haaonline.org Director of Resident Relations MATILDE LUNA mluna@haaonline.org Director of Events and Meetings LAUREN WOLFSON, CMP lwolfson@haaonline.org Director of Rental Credit Reporting TINA DEFIORE tdefiore@haaonline.org Director of Outreach LAUREN TURNER, CMP lturner@haaonline.org Public Affairs Specialist ALPA PATEL apatel@haaonline.org Education and Meetings Coordinator KAREN MITCHELL kmitchell@haaonline.org Membership and Marketing Manager KAYLON NEWCOMB knewcomb@haaonline.org Membership Engagement Assist. MONSERRAT BUFFINGTON mbuffington@haaonline.org Webmaster and IT Specialist WILL ALFARO walfaro@haaonline.org PRINTER TGI PRINTED www.tgiprinted.com

HOUSTON APARTMENT ASSOCIATION COMMITTEES COMMITTEE CHAIR STAFF ADVISOR Executive . . . . . . . . . . . . . . . . . . . . . .STARLA TURNBO . . . . . . . . . . .JEFF HALL Program & Budget . . . . . . . . . . . .CLAY HICKS . . . . . . . . . . . . . . . . .JEFF HALL Nominating . . . . . . . . . . . . . . . . . . .MICHELLE PAWELEK . . . . . . .JEFF HALL Ethics . . . . . . . . . . . . . . . . . . . . . . . . . .BETH VAN WINKLE . . . . . . . . .JEFF HALL Investment . . . . . . . . . . . . . . . . . . . .JOHN BORIACK . . . . . . . . . . . . .JEFF HALL Fair Housing . . . . . . . . . . . . . . . . . . .MICHELLE PAWELEK . . . . . . .JEFF HALL By-Laws . . . . . . . . . . . . . . . . . . . . . . . .KYLE BROWN . . . . . . . . . . . . . . .JEFF HALL Past Presidents Council . . . . . . .ALISON HALL . . . . . . . . . . . . . . . .JEFF HALL Strategic Outreach . . . . . . . . . . . .JOHN BORIACK . . . . . . . . . . . . .LAUREN TURNER Legislative . . . . . . . . . . . . . . . . . . . . .CLAY HICKS . . . . . . . . . . . . . . . . .ANDY TEAS HAA Political Action Committee . . . . . . . . . . . . . . . . . . . .STACY HUNT . . . . . . . . . . . . . . . .ANDY TEAS Multifamily Fire Safety Alliance . . . . . . . . . . . . . . . . . . . . . . . . .JOHN FEDORKO . . . . . . . . . . . .ANDY TEAS Developers . . . . . . . . . . . . . . . . . . . . .TODD TRIGGS . . . . . . . . . . . . . . .ANDY TEAS Century Club . . . . . . . . . . . . . . . . . . .DEREK DEVRIES . . . . . . . . . . . .ALPA PATEL PAC Fundraising . . . . . . . . . . . . . .DAVID JONES . . . . . . . . . . . . . . .ALPA PATEL Media Relations . . . . . . . . . . . . . . .NORMA ALVEAR . . . . . . . . . . . .ALPA PATEL Golf . . . . . . . . . . . . . . . . . . . . . . . . . . . .KIM SMALL . . . . . . . . . . . . . . . . . .ALPA PATEL Leadership Development . . . . .JACKIE RHONE . . . . . . . . . . . . .SUSAN HINKLEY Product Service Council . . . . . . .JACOB KUNATH . . . . . . . . . . . .SUSAN HINKLEY Community Outreach . . . . . . . .TRACIE YODER . . . . . . . . . . . . . .SUSAN HINKLEY Resident Relations Appeals . . .DARLENE GUIDRY . . . . . . . . . .MATILDE LUNA Resident Relations A . . . . . . . . . .ELAINE LEEPER . . . . . . . . . . . . .MATILDE LUNA Resident Relations B . . . . . . . . . .KATHY MOTIS . . . . . . . . . . . . . . .MATILDE LUNA Membership . . . . . . . . . . . . . . . . . .CRYSTAL JACKSON . . . . . . . .AMANDA SHERBONDY Ambassador ONE Society . . . .MARIVEL BOWNDS/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .RYAN WEIS . . . . . . . . . . . . . . . . . .AMANDA SHERBONDY 2019 Expo . . . . . . . . . . . . . . . . . . . . .LAURA LESTUS . . . . . . . . . . . . . .AMANDA SHERBONDY Education Advisory Council . . .STEPHANIE GRAVES . . . . . . .EMILY HILTON Career/Community Development . . . . . . . . . . . . . . . . . .KELLY SUESS . . . . . . . . . . . . . . . .EMILY HILTON NEXT . . . . . . . . . . . . . . . . . . . . . . . . . . .PATRICK MAGNUSON/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NIKKI SEKUNDA . . . . . . . . . . . .EMILY HILTON ACES Task Force . . . . . . . . . . . . . . .DIANE GILBERT . . . . . . . . . . . . .EMILY HILTON HAF Fundraiser . . . . . . . . . . . . . . . .MICHELLE BRIDGES/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .DAN JAMES . . . . . . . . . . . . . . . . .LAUREN WOLFSON HAA Street Team . . . . . . . . . . . . . .BRANDON THOMAS . . . . . . . .LAUREN WOLFSON Property Awards . . . . . . . . . . . . . .RICHARD WALL/ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PENNY SPRANG . . . . . . . . . . . .TINA DEFIORE IT Task Force . . . . . . . . . . . . . . . . . . .JOE BRYSON . . . . . . . . . . . . . . . .ART EIDMAN HOUSTON APARTMENT ASSOCIATION MISSION AND VISION: HAA is the leading advocate, resource and community partner for quality rental housing providers in the Houston and surrounding area. HAA develops leadership in the multifamily industry by engaging broadly diverse membership, embracing effective technology and advocating for a geographically inclusive association. ABODE IS THE OFFICIAL PUBLICATION OF THE HOUSTON APARTMENT ASSOCIATION serving the multihousing industry in Austin, Brazoria, Chambers, Colorado, Fort Bend, Harris, Liberty, Matagorda, Montgomery, San Jacinto, Waller and Wharton counties. ABODE, DECEMBER 2019 VOLUME 42 ISSUE 12 ABODE (USPS 024-962) is published monthly by the Houston Multi Housing Corporation. Publishing, editorial and advertising offices are located at 4810 Westway Park Blvd., Houston, Texas 77041. Telephone 713-595-0300. The $50 annual ABODE subscription rate is included in all member dues and additional subscriptions are available. The annual subscription rate is $50 for members, $65 for non-members. Advertising rates are available upon request. Contributed material does not necessarily reflect the views and opinions of the Houston Apartment Association. Copyright Â© 2019 by HAA. Periodicals Postage Paid at Houston, Texas. POSTMASTER: Send address changes to ABODE, 4810 Westway Park Blvd., Houston, Texas 77041.

www.haaonline.org

December 2019

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2020 Installation

& New Year Gala THE HOUSTON APARTMENT ASSOCIATION

CORDIALLY INVITES YOU TO CELEBRATE THE INSTALLATION OF

2020 PRESIDENT CLAY HICKS, OFFICERS, BOARD OF DIRECTORS AND PRODUCT SERVICE COUNCIL OFFICERS

FRIDAY, JANUARY 17 7 P.M. TO 11:30 P.M.

REVENTION MUSIC CENTER

520 TEXAS AVENUE

COCKTAIL ATTIRE â&#x20AC;¢ TIES OPTIONAL

WWW.HAAONLINE.ORG/GALA

Presented by Premier Sponsors

CENTURY A/C SUPPLY CRESTMARK CONSTRUCTION SERVICES MAINTENANCE SUPPLY HEADQUARTERS RELIANT

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Letter from the President

By STARLA TURNBO, 2019 HAA President

THE HOUSTON APARTMENT ASSOCIATION’S SERVICES AND COMMUNITY INVOLVEMENT HAS A ROBUST INFLUENCE ON THE APARTMENT INDUSTRY. I was reminded of the gravity of HAA’s influence when preparing for the the Southwest 2000 Breakfast at Houston Baptist University. HAA’s Rental Credit Reporting and its Director Tina DeFiore have helped management districts, including the Southwest Management District, improve neighborhoods by bringing RCR’s credit reporting and criminal background checking services to area apartment communities. I was reminded of how HAA has influenced our local apartment industry to be more professional and streamlined, through the lease, education and credential programs and community partnerships that have inspired neighborhood-strengthening programs such as Blue Star. What is even more impressive is the charitable influence HAA has had on the community. From the Food Bank, Crime Stoppers, the Red Cross, Rebuilding Houston, Goodwill to Pasadena ISD, there have been countless charities and and local organizations HAA has significantly contributed to in the past year. After sharing all that HAA has done to give back to the community and improve our industry with the Southwest 2000 Breakfast audience, I believe we can build bridges between apartment owners, homeowners and the general Houston community. Every December, ABODE highlights only a sample of HAA members who have given back to the community throughout the year through fundraisers and community projects outside of HAA initiatives. Also included in the feature are highlights of resident-specific good works such as YMCA swimming lessons, school supply drives and free after school programs for children. If you aren’t giving back to the community or to your residents, reading the Good Works article on Page 40 may inspire an idea or two. Days before the breakfast, I recalled reading the National Apartment Association’s October UNITS magazine’s headlining feature. The cover highlighted the article with “$3.4 trillion dollars” in yellow preceding the sentence “The apartment industry contributes 19% to the U.S. economy.” The article goes on to explain the impact the apartment industry has had on the U.S. economy between 2013 and 2016 and suggests that the nation needs more apartments. In fact, according to the website where the full report can be found, www.weareapartments.org, the country needs to build 328,000 new apartment homes each year to meet demand. This study is based off national statistics, which is helpful, but Houston's economy tends to perform better than the nation as a whole. To get a local projection of the apartment market, ApartmentData.com’s Bruce McClenny returns for another market report, starting on Page 32. Local highlights in this issue don’t end with an industry market report. On Saturday, Dec. 14, the makeup of Houston’s local government will be decided by voters in a runoff election, which includes contests for mayor and many city council seats. The Legislative Update shares more information on Page 9. Lastly, it would not be the December ABODE without HAA’s General Counsel Howard Bookstaff’s holiday jingle, starting on Page 11.

www.haaonline.org

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These companies have generously supported the Houston Apartment Association with their patron membership. Please give them careful consideration, whenever possible, in your business.

Houston Planned Energy Systems

Apartments.com

HAA Member since 1978

HAA Member since 1997

Cotton Commercial USA Inc.

Interior Logic Group Property Services

HAA Member since 1982

Presto Maintenance Supply HAA Member since 1983

CSC ServiceWorks HAA Member since 1961

Craven Carpet HAA Member since 1986

Camp Construction Services HAA Member since 1994

December Patron of the Month

ABODE

December 2019

HAA Member since 1985

AAA Plumbers HAA Member since 1984

FSI Construction Inc. HAA Member since 1999

Dixie Carpet Installations HAA Member since 1987

RentPath HAA Member since 1979

www.haaonline.org

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Legislative Update

By CLAY HICKS, HAA Legislative Chair, with ANDY TEAS, CAE, Vice President of Public Affairs

HOUSTON HEADS TO THE POLLS, AGAIN City of Houston races to be decided in the runoff election on Saturday, Dec. 14. Go vote!

IN 2015, HOUSTON voters changed terms and term limits for Houston elected officials, including the mayor, city controller and members of the City Council. Previously, elected officials could serve three terms for two years each. Now, council members are limited to serving two terms of four years each. Accordingly, there were no 2017 City of Houston elections. Last month, voters went to the polls for the first time in four years to choose a mayor, city controller and city council positions. One unintended consequence of this new system is pent-up political demand. People who want to run for a city office don’t get the chance to run as often, so a race that might have drawn a few candidates when elections were two years apart may now draw a sizeable crowd. In Texas, municipal elections must be won by a majority – 50% of the vote plus one. Otherwise, the top two finishers meet in a runoff election about six weeks later. The crowded field of candidates this year has resulted in more runoffs than in any previous City of Houston election. The runoff this year falls on Saturday, Dec. 14. Political analysts fear that many voters will have “moved on” to family vacations, Christmas, Hanukkah, deer season and all the other things that divert our attention by midDecember. On the other hand, runoff turnout has actually increased from general election turnout in several recent city elections. A hotly contested runoff for mayor between two well-financed candidates should remind voters (and remind them and remind them) that the electorate’s work isn’t quite done yet. Here is a look at this month’s City of Houston runoff election, and with some recommendations for your consideration from your Houston Apartment Association Political Action Committee. Look for additional recommendations that were made after our press time for this issue at www.haaonline.org www.haaonline.org

Mayor Mayor Sylvester Turner has been a strong supporter of the apartment industry in Houston. His administration has avoided regulatory overreach, and has worked with HAA members to explore innovative solutions to Houston’s affordable housing shortage. His Complete Communities program is the first step toward completely reimagining the apartment dense Gulfton area of Southwest Houston, with needed amenities for HAA members in the works. His willingness to take an unpopular position on employee pensions is one of the reasons he finds himself in a runoff election, but it was a necessary step to return Houston to a path toward fiscal solvency. Mayor Turner is likely to face a vicious, well-funded campaign from plaintiffs’ lawyer Tony Buzbee with strong support from Houston’s firefighter’s union, but we think he deserves your support and your vote in the Dec. 14 runoff election.

from the ballot, HAAPAC’s choice Renee Jefferson Smith, would become the second runoff candidate. Watch your email and haaonline.org for updates on this race.

District A Amy Peck, the HAAPAC choice, almost won this Spring Branch-area seat outright in a sixway race, getting almost three times as many votes as second-place finisher George Harry Zoes. Peck is the smart choice here, with years of experience behind the scenes as chief of staff to Councilmember Brenda Stardig and as a legislative aide to Senators Dan Patrick and Jon Lindsay. More quiet policy analyst than typical politician, Peck will be a great addition to Houston City Council.

District E HAAPAC-endorsed Councilman Dave Martin was easily reelected to this oddly drawn district that includes both Kingwood and Clear Lake. Chairman of the Budget and Fiscal Affairs Committee, with a career in financial management, Houston is fortunate to have Martin back for another term.

District B The top two finishers in this crowded field were community activists Tarsha Jackson and Cynthia Bailey. At press time, Bailey’s position on the ballot was uncertain – a 2007 felony conviction for check forgery appears to make her ineligible despite a clear second place finish in the November election. Should she be removed

District C With 13 candidates, a runoff election for this seat was inevitable. Abbie Kamin was the top finisher, with more than twice as many votes as any other candidate. She will face Shelley Kennedy in a race to succeed Ellen Cohen in this Heights/Montrose/Meyerland district. District D With 16 candidates to succeed Councilman Dwight Boykins, this was the most crowded of the any in the November election. Houston Community College trustee Carolyn EvansShabazz finished first with more than 17% of the vote, followed by rapper Brad “Scarface” Jordan.

District F With Councilman Steve Le declining to run again, this Alief-area district was up for grabs this year and will be decided in a runoff between Tiffany Thomas and Van Huynh. Thomas received more than twice as many votes as Huynh, but three Vietnamese American candidates split about 45% of the vote. The outcome may depend on turnout. Fewer than 10,000 residents of the quarter million district voted in the November election. / See Legislative, Page 27

December 2019

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It’s the Law

By HOWARD BOOKSTAFF, Hoover Slovacek LLP , HAA General Counsel

E-FILING is E-FFECTIVE and E-FFICIENT Let’s take a closer look at this relatively new and valuable service.

A holiday jingle composed by Howard M. Bookstaff, HAA General Counsel (Sung to the tune of “It’s the Most Wonderful Time of the Year.”) It’s the most frustrating time of the year. With the kids home from school, And you’ve gotta keep your cool, But be of good cheer, It’s the most frustrating time of the year. It’s the most frustrating season of all. Residents gifts have been sent, Means no money for rent, Court’s your only call, It’s the most frustrating season of all. Apartments are to be shown, And you can’t be alone, In your management office space, If there was only a way, To file suit while you stay, Without leaving your safe place. It’s the most frustrating time of the year. But don’t worry or make a fuss, E-filing is for us, Don’t lose that good cheer, It’s the most frustrating time of the year.

www.haaonline.org

NO ONE WANTS to file For a number of years, Texas courts have allowed an eviction. Evictions cost time and money. If you have a resie-filing lawsuits. Over the last few years, several dent who has failed to pay rent, Houston-area justices of the peace courts have you may have no choice. If you allowed the e-filing of evictions. Since e-filing is have a resident who pays rent, relatively new, let’s take a look at what e-filing but causes other problems, you means and how you can take advantage of may feel you have to get rid of this valuable service. the resident even though the resident pays rent. Filing an eviction also takes you away from your property. Driving to your local jusin Texas. Filing service providers check subtice of the peace court and waiting in line are missions for completeness, calculate fees counter-productive when you could be leasand electronically deliver the submitted docing apartments and serving residents. uments to participating courts and notify all For a number of years, Texas courts have alparties of the submission. Court clerks relowed e-filing lawsuits. Over the last few years, ceive the electronically filed documents and several Houston-area justice of the peace associated fees for processing and acceptcourts have allowed the e-filing of evictions. ance, review the documents and accept the Since e-filing is relatively new, let’s take a look filings or return them for corrections. Court at what e-filing means and how you can take clerks will also provide an electronic timeadvantage of this valuable service. stamp notification to the filer for the accepted documents. What law allows e-filing? Section 191.009 of the local government Are courts required to accept e-filing? code provides that a county clerk may accept No. It is up to the court whether they want instruments by electronic filing and record to accept e-filing. the instruments electronically if the filing or Most of the justice of the peace courts in recording complies with rules adopted by the the Houston area accept e-filing of eviction Texas State Library and Archives Commiscases. The Houston Apartment Association is sion. An instrument that is filed electroniin the process of compiling a list of courts cally in compliance with these rules is that accept e-filing. Please be sure to check considered to have been filed in compliance the HAA website in coming months if you with any law relating to the filing of instruhave questions regarding a particular court. ments with a county clerk. Additionally, if you have any questions about a particular court’s practices or procedures How does e-filing work? you can visit that court’s website or call its According to eFileTexas court clerk. (www.efiletexas.gov), after selecting a certified electronic filing service provider, filers I want to e-file. How do I get started? can log on to their provider’s website to file The first thing you will need to do is select case-related documents online to any court a certified electronic filing service provider. December 2019

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E-filing in Texas is facilitated by electronic filing service providers or web portals operated by independent companies that transmit filings to eFileTexas. An electronic filing service provider provides an online service to help you file your documents and acts as the intermediary between you and the eFileTexas system. According to efiletexas.gov, each electronic service provider offers a variety of additional services and you should evaluate which provider meets your filing needs. Once you register with a service provider, you do not need to re-register should you choose to use another provider. You may simply login with your existing username and password. A list of certified electronic filing service providers can be found at http://www.efiletexas.gov/service-providers.htm. When can I use eFileTexas? eFileTexas is available 24 hours a day, seven days a week. Courts generally review filings during their office hours, and most filings are reviewed by the court within four business hours. Can I use eFileTexas if I am not a lawyer? Yes. Parties without lawyers are eligible to use any electronic filing service provider for e-filing. Do I have to register to use efiletexas.gov? Yes. All users must register prior to using eFileTexas. Registration is available on the eFileTexas website, www. efiletexas.gov that contains a list of electronic filing service providers. When is an electronically filed document considered filed of recorded? The Local Government Code provides that an electronic document or other instrument that is recorded electronically is considered to be recorded in compliance with the law as of the county clerkâ&#x20AC;&#x2122;s business day on which the electronic document or other instrument

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December 2019

is filed electronically. An electronic document is required to be recorded as timely as an instrument filed by any other means. Will I have to pay an extra fee if I electronically file an eviction? No. The Local Government Code provides that the fee to file or record an electronic document is the same as the fee for filing by other means. A county clerk may not charge an additional fee for filing electronically. How do I e-file an eviction? Once you have selected a certified electronic filing service provider, you can usually go on your local justice of the peace courtâ&#x20AC;&#x2122;s website to obtain a copy of the form petition the court requires you to file. Although the law requires certain things to be included in an eviction petition, there are no state-wide required petition forms. Keep in mind that in Harris County, no matter where the property is located, there are two justices of the peace who can serve your property. Select one of the justices of the peace, go on that justice of the peaceâ&#x20AC;&#x2122;s website and fill out the eviction petition form. Once you fill out the form, you will send the document to your electronic filing service provider, pay the appropriate fees and have the service provider file the document with the court. Once filed, the case will proceed as if you filed the eviction by hand delivering the petition to the clerk. Can the county clerk adopt other procedures and requirements than what is provided by state law? Yes. A participating county clerk may adopt other procedures and requirements as long as they are consistent with the state law in order to implement the electronic filing and recording program of the participating county clerk. Take advantage of the opportunity to save time and increase productivity. Happy Holidays and happy e-filing!

www.haaonline.org

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Resident Relations from the RESIDENT RELATIONS COMMITTEE

15-DAY WRITTEN NOTICE A resident claims to provide proper notice to vacate.

A RESIDENT FILED a complaint with HAA to receive a refund on her security deposit and to dispute charges. The resident paid a $275 deposit, and the charges in dispute were a satellite dish deposit and reletting fees. The resident stated she provided proper notice to vacate through the mail, but failed to provide a copy to the Resident Relations Commitee. The resident did, however, provide a copy of the notice to vacate to the Harris County Housing Authority on May 4 to move out on June 30. Management responded to the Houston Apartment Association and that response was forwarded to the resident.

Per the TAA lease, the The HAA Resident Relations Committees provide resident was required to an impartial review of resident complaints using provide a 60-day notice the documentation provided by both the resident to vacate. The resident and management. claimed she provided a written notice on May 15 to move out on June 30. ment with an adjustment. The committee reThe resident was charged for a broken moved the $150 satellite dish deposit, as it was washing machine water valve, cleaning fees, not applied to her final account statement. damages, rent and a lease termination fee. After the adjustment, the resident owes the Enclosed were copies of the lease, applicaproperty $1,688.35. tion form, move-in and move-out condition The resident may pursue this complaint in forms, the final account statement, invoices small claims court. and pictures. Management felt the resident If you are a manager with a resident charged accordingly. relations issue, call HAA at 713-595-0300 The committee ruled in favor of managefor direct assistance. I wasn’t expecting it at all. I was surprised that they nominated me!” he said, laughing. “ I’ve been with this business for 15 years. I never expect anything. For me, if I get my job done or get it right, I’m satisfied with that. I don’t need recognition. As long as my resident and my management and the owner are happy, I’m happy. It was a good experience, though, feeling that way. I didn’t know that someone was watching!”

I wasn’t expecting it at all. I was surprised that they nominated me!” he said, laughing. “ I’ve been with this business for 15 years. I never expect anything. For me, if I get my job done or get it right, I’m satisfied with that. I don’t need recognition. As long as my resident and my management and the owner are happy, I’m happy. It was a good experience, though, feeling that way. I didn’t know that someone was watching!”

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December 2019

www.haaonline.org

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! e m i t r e m m a h It’s

e …nt m o c l l i w d thinegymeeting omr epvaeny. n a t i d l i Bu nsor an upcomion for your co Spo recognit way to and gainring is a great ntrated Sponso ont of a conce acts. t get in fr and make con t e mark

t, Honors rnamen u o T ll a eyb Mania, the Voll such as tenance in ts a n e rous M v r, e ll raise d nume as we se AC Fund eons, an P h c g n n Join us u ri L p S CES Dinner, Expo, A inars. Awards rence & fe and sem n s o e C rs n u o o ti c a l c Edu dentia n and cre educatio

info:end the HAA ion e h t n w o Nailisdyour first time tor thatte Auction 101 sess fo ss. If this e proce me early th o c h , g n u o ti ro Auc ou th l walk y and we’l xy ction pro u a e v li end the anda nnot att tact Am If you ca available. Con is more. bidding find out to y d n o Sherb

n site? Can’t be o

HAF Dinerstein Reed Prokop Education Center

4810 Westway Park Blvd. off Clay Road just east of Beltway 8

Thursday, January 30 Visit the HAA website for the full Auction Program with the list of events up for sale at

www.haaonline.org/sponsor/

FREE to all supplier members Auction 101: 2:30 p.m. Registration: 3 p.m. Drawings close: 3:45 a.m. Live Auction begins: 4 p.m.

RSVP online at Amanda Sherbondy at asherbondy@haaonline.org

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State Industry of the

Join HAA and industry leaders as we assess the current and future state of Houstonâ&#x20AC;&#x2122;s multifamily market. Topics will include the latest Harvey-related issues, recent economic trends, job growth, forecasts, rental rate and occupancy trends, new construction developments, technology, marketing trends and much more.

State of the Industry Breakfast Tuesday, January 28 Breakfast and Registration: 7:30 a.m. to 8:30 a.m. Program: 8:30 a.m. to 10 a.m. Location: Westin Houston Medical Center 1709 Dryden Road, Houston 77030 Program cost: $99/person if prepaid with a credit card; $125/person if invoiced See www.haaonline.org for more information.

Sponsored by CORT Furniture and FSI Construction Inc.

Educ pg 19.qxp_Layout 1 11/19/19 7:25 AM Page 1

Upcoming Education

DECEMBER ACES Holiday Luncheon Friday, December 6 11:30 a.m. to 1:30 p.m. La Table 1800 Post Oak Blvd. #6110, 77056 Program fee: $55 Sponsored by Camp Construction Services and Texas Southwest Floors Please note this program is open only to executives in property management (owners, presidents, regionals, supervisors, marketing/training directors, etc.). See www.haaonline.org for more. CAPS: Client Services & Stakeholder Relations Monday, December 9 8:30 a.m. to 4 p.m. Program fee: $1,310 Sponsored by Presto Maintenance Supply Work with property owners to clarify their ownership goals; Identify and understand key parts of the agreement that establish the management company’s responsibilities and obligations; Create regular owners reports to keep the property owner informed; Recognize the ways in which lenders, regulatory agencies and local, state and federal laws affect the property managemen. Coach your site team to provide a safe, habitable living environment for residents, while remaining in compliance with fair housing laws. CAPS: Investment Management Tuesday, December 10 8:30 a.m. to 4 p.m. Program fee: $1,310 Sponsored by Smart City Apartment Locating View property management from the perspective of a

SCHEDULE AND FEES

From the HAA EDUCATION DEPARTMENT

property owner with a significant investment to protect; Recognize different types of mortgages and sources of financing and the implications of each on debt service and reporting; Lead site teams through the annual budgeting process; Work with site teams to monitor property financial performance, identify budget variances, key trends and opportunities for improvement; Recognize different methods for determining a property’s value. CAPS: Improving Asset Performance Wednesday, December 11 8:30 a.m. to 4 p.m. Program fee: $1,310 Sponsored by ALN Apartment Data Investigate an underperforming property to find the sources of the problem; Use key performance indicators to get a full picture of a property’s performance; Understand how key performance indicators relate to each other; Effectively weigh the benefits of increasing income and reducing expenses. CAPS: Asset Evaluation Thursday, December 12 8:30 a.m. to 4 p.m. Program fee: $1,310 Sponsored by FSI Construction Identify the factors that affect the property ownership life cycle and understand the CAPS role in shaping that life cycle; Assess legal, financial and safety risks as part of the due diligence process; Perform the necessary components of due diligence; Report your findings to the property owner along with ramifications and recommended solutions; Manage the smooth transition of a property from one owner to another; Advise owners

are subject to change without prior notification. Notice of cancellation is required two days in advance to receive a refund, less a $25 administrative fee. Seats are guaranteed on a first-come, first-served basis when payment and registration are received in advance of the program. Unless otherwise indicated, courses are held in either the Camden and Michael Stevens Interests Room or the Direct Energy and Liberty Personnel & Executive Search Room at the Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd. on the second floor of the HAA Office www.haaonline.org

on the feasibility of new developments; Advise owners on renovation, disposition or refinancing of existing properties. IROC Breakfast Friday, December 13 7:30 a.m. to 10 a.m. Program fee: Free for members; $25/non-members Sponsored by CoreLogic Rental Property Solutions The Independent Rental Owners Connection (IROC) offers customized education and networking programs just for you. CAPS: Talent Management Friday, December 13 8:30 a.m. to 1 p.m. Program fee: $1,310 Sponsored by Hoffer Furniture Rental & Sales Maintain open and productive communication with site teams, even when they are geographically distant from you; Manage team members who may have more expertise; Understand the role you play in retaining valuable, highperforming team members; Ensure that your site team recruits qualified candidates; Ensure that your site team members: are sufficiently trained and integrated into the team, function well as a team, receive the mentoring, coaching, and feedback they need to grow as professionals and are treated in a manner that is both fair and dignified; Manage site teams during a property sale, whether you are on the seller’s side or the buyer’s side. CAPS: Contemporary Issues in Multifamily Housing Friday, December 13 1 p.m. to 4 p.m. Program fee: $1,310

Sponsored by Hoffer Furniture Rental & Sales Be familiar with the current issues affecting multifamily housing property management. HAA NEXT: Mix N Mingle Thursday, December 19 6:30 p.m. to 9 p.m. Program fee: $20 Sponsored by Arbor Contract Carpet and The Liberty Group See Page 23 for details.

JANUARY Leasing 101 (a day and a half) Tuesday, January 21 and Wednesday, January 22 8:30 a.m. to 4 p.m. Program fee: $75 if payment is received before Tuesday, January 21; $85 at the door An in-depth introduction to the apartment industry for new leasing professionals and those individuals looking to learn more about the industry as a career. This program includes TAA lease paperwork curriculum. Topics covered include greeting and qualifying the customer; executing the lease contract; overcoming objections and closing techniques; an overview of Fair Housing and more. Students who complete the course receive a certificate and a listing of HAA member placement agencies and management companies. Download the registration form www.haaonline.org. State of the Industry Breakfast Tuesday, January 28 7:30 a.m. to 10 a.m. Sponsored by CORT Furniture and FSI Construction See Page 18 for details.

Building. Seating is limited. You must pre-register. For more information and to register, go online at www.haaonline.org. Notice to Attendees: All pre-registered no-shows will be billed. For admittance into HAA/HAF events, payments will be required at the door if not received prior to the event. Start times listed above include a 30-minute registration period. Notice of cancellation is required two days prior to the event for a refund, less a $15 administrative fee. December 2019

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DECEMBER S M T W 1 2 3 4 8 9 10 11 15 16 17 18 22 23 24 25 29 30 31

Calendar HAA Education, Events and Meetings SCHEDULE

T 5 12 19 26

F 6 13 20 27

S 7 14 21 28

JANUARY S M T W 1 5 6 7 8 12 13 14 15 19 20 21 22 26 27 28 29

T 2 9 16 23 30

F 3 10 17 24

S 4 11 18 25

DECEMBER 4

Food Drive Drop Off Deadline Wednesday, December 4 Noon to 4 p.m. Two locations: Camp Construction, 15139 S Post Oak Road 77053 or Cotton Commercial, 3010 Claymoore Park Drive 77043

CAPS: Client Services & Stakeholder Relations Monday, December 9 8:30 a.m. to 4 p.m. Sponsored by Presto Maintenance Supply

Annual Justice of the Peace and Constable Appreciation Luncheon Tuesday, December 17 11 a.m. to 1 p.m. Maggiano’s Little Italy 2019 Post Oak Blvd. 77056

CAPS: Investment Management Tuesday, December 10 8:30 a.m. to 4 p.m. Sponsored by Smart City Apartment Locating

HAA NEXT: Mix N Mingle Country Christmas Holiday Hoedown Thursday, December 19 6:30 p.m. to 9 p.m. Firehouse Saloon 5930 Southwest Freeway, 77057 Join your fellow young professionals for karaoke and festive merriment at the HAA NEXT’s Country Christmas Holiday Hoedown. Saddle up for a night of dancing, singing, eating, cocktails and door prizes. Costume contest for best cowboy and cowgirl. See Page 23 for details. Sponsored by Arbor Contract Carpet and The Liberty Group

Go-Getters Happy Hour Wednesday, December 4 3:30 p.m. to 5:30 p.m. Cadillac Bar 1802 Shepherd Drive, 77007 Join the Go-Getters and help strengthen your association with new members and new involvement. New and prospective members are welcome! Visit the GoGetters Corner at www.haaonline.org/gogetters for tips and tools for recruiting. Sponsored by Brandt Electrical A/C & Heating Services and Ram Jack Foundation Solutions

5 Holiday Luncheon: Fort Bend Thursday, December 5 11 a.m. to 1 p.m. Churrascos Sugar Land 1520 Lake Pointe Parkway #500, 77478 Show your appreciation for Fort Bend-area justices of the peace and constables this holiday season by joining us for lunch. Please note, this luncheon is only open to apartment and management professionals. No suppliers, please. Please register by emailing outreach@haaonline.org.

6 ACES Holiday Luncheon Friday, December 6 11:30 a.m. to 1:30 p.m. La Table 1800 Post Oak Blvd. #6110, 77056 Sponsored by Camp Construction Services and Texas Southwest Floors

11 CAPS: Improving Asset Performance Wednesday, December 11 8:30 a.m. to 4 p.m. Sponsored by ALN Apartment Data

12 CAPS: Asset Evaluation Thursday, December 12 8:30 a.m. to 4 p.m. Sponsored by FSI Construction

13 IROC Breakfast Friday, December 13 7:30 a.m. to 10 a.m. Sponsored by CoreLogic Rental Property Solutions CAPS: Talent Management Friday, December 13 8:30 a.m. to 1 p.m. CAPS: Contemporary Issues in Multifamily Housing Friday, December 13 1 p.m. to 4 p.m. Sponsored by Hoffer Furniture Rental & Sales

24-25, 31 Offices Closed HAA will be closed Tuesday, December 24, Wedneday, December 25 and Wednesday, December 31 for the holidays.

Don’t miss the final Go-Getters Meeting for 2019 on December 4 3:30 p.m. at Cadillac Bar & Grill, 1802 Shepherd Drive, 77007 Join the club at our quarterly meetings and learn how you can recruit for HAA. Be the top recruiter for each quarter and win awesome prizes! Plus, for each new member you recruit, you’ll earn a chance to win gift cards ranging from $25 to $250! JOIN A TEAM and build relationships with likeminded members. Get involved with Go-Getters and make lasting industry connections. Visit www.haaonline.org/ gogetterscorner to get all the information you need.

Food Drive Celebration Friday, December 13 2 p.m. to 4 p.m. A recognition event for the top collecting properties for the HAA Food Drive. See ww.haaonline.org/fooddrive for more information.

UNLESS OTHERWISE NOTED, all events meet at our Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd., second floor, in either the Direct Energy and Liberty Personnel & Executive Search or the Camden and Michael Stevens Interests Room. Meetings located at the HAA Offices, 4810 Westway Park Blvd., first floor, will be held in the Redi Carpet and Winograd Families/Judwin Properties Conference Room. See www.haaonline.org for an interactive calendar. 20

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December 2019

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Please note that dates and times are subject to change. Check the calendars at www.haaonline.org for the most up-to-date information.

JANUARY 1

21-22

Offices Closed HAA will be closed on Wednesday, January 1 for New Yearâ&#x20AC;&#x2122;s Day.

HAAPAC Luncheon Thursday, January 9 11:30 a.m. to 1 p.m. Program fee: $30 per HAAPAC member; $40 per non-HAAPAC member Contact Alpa at apatel@haaonline.org for registration and details.

Leasing 101 (a day and a half) Tuesday, January 21 and Wednesday, January 22 8:30 a.m. to 4 p.m.

Sponsorship Auction Thursday, January 30 3 p.m. to 5 p.m. FREE to all suppliers Join us for the 2020 January Sponsoring Auction. Sponsoring an event in 2020 is a great way to gain recognition for your company. Over 70 events will be up for auction. Proxy bidding available by advanced request. Arrive early at 2:30 pm for Auction 101 session for first timers to get more information on how the auction works and about the events up for bid. Contact Amanda Sherbondy for more information: asherbondy@haaonline.org or 713-595-0316

8 Northwest Lunch & Learn Wednesday, January 8 11:30 a.m. to 1 p.m. NAM, Second Floor 15702 Bammel Village Drive, 77068 Program fee: FREE To attend, you must RSVP to outreach@haaonline.org. Join us for a market report of the area. What does that mean for occupancy, rent, new construction and more? Resident Relations Committee A Wednesday, January 8 2 p.m. New Supplier Member Orientation Wednesday, January 8 3 p.m. Craft Republic 11470 Westheimer, 77042 All new supplier members welcome. Contact Amanda at asherbondy@haaonline.org for details. Ambassador ONE Society Meeting Wednesday, January 8 4 p.m. to 5:30 p.m. Craft Republic 11470 Westheimer, 77042 Contact Amanda at asherbondy@haaonline.org for details.

15 HAA Open House Wednesday, January 15 3 p.m. to 5 p.m. If you are a prospective HAA member or a current member who is looking to get more involved, this event is for you. Meet the HAA staff, learn how you can get involved and familiarize yourself with how to maximize your membership. All members and prospective members are welcome!

17 2020 Installation & New Year Gala presented by Camp Construction Services Friday, January 17 7 p.m. to 11:30 p.m. Revention Music Center 520 Texas Ave., 77002 You are invited to celebrate the installation of 2020 HAA President Clay Hicks, Officers, Board of Directors and Product Service Council Officers. See Page 6 for details. Presented by Camp Construction Services. Premier sponsors: Century A/C Supply, Crestmark Construction Services, Maintenance Supply Headquarters and Reliant.

HAAPAC Luncheon Monday, January 27 11:30 a.m. to 1 p.m. Program fee: $30 per HAAPAC member; $40 per non-HAAPAC member Contact Alpa at apatel@haaonline.org for registration and details.

28 State of the Industry Breakfast Tuesday, January 28 7:30 a.m. to 10 a.m. Join industry leaders for breakfast and a breakdown of the economic state and market conditions of Houstonâ&#x20AC;&#x2122;s multifamily industry. Sponsored by CORT Furniture and FSI Construction

29 Expo Committee Meeting Wednesday, January 29 9 a.m. Legislative Committee Wednesday, January 29 3 p.m. Board Meeting Wednesday, January 29 4:30 p.m. Sponsored by AAA Plumbers

Rental Credit Reporting (RCR) was established in 1977 to solve screening problems the Houston Apartment Association founders felt plagued the local apartment industry. RCR has unsurpassed data on resident rental histories in the Houston region. The Houston Apartment Association and CoreLogic are partnered to expand RCR and include numerous searches in one bundled report with immediate and unlimited inquiry access.

To learn more and subscribe, call RCR at 713-595-0300, email rcr@haaonline.org or visit www.haaonline.org.

www.haaonline.org

December 2019

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Events Calendar 2020 HAA’s General Meetings and Events open to all members. JANUARY

JUNE

Installation Gala presented by Camp Construction Services – January 17 at Revention Music Center #HAAGala $120 early/$140 regular | $1,200/$1,400 table of 10

Honors Awards – June 11 at the Hilton Americas #HAAHonors $100 early/$120 regular | $1,000/$1,200 table of 10

Annual Open House – January 15 #HAAOpenHouse Free for all members

Sponsorship Auction – June 25 #HAAAuction Free for supplier members

Sponsorship Auction – January 30 #HAAAuction Free for supplier members

JULY

State of the Industry Breakfast – January 28 at the Westin Houston Medical Center #HAASOI $99

FEBRUARY State of the Submarket-Montgomery County – February 18 at The Woodlands Country Club #HAASOIMOCO $80

Bowling Tournament – July 10 at Copperfield Bowl #HAABowl $300 team/$30 spectator Go-Getters Happy Hour – TBA at location TBA For New Members and Recruiters

AUGUST

Supplier Education Program – TBA #HAASupplierEd Free for supplier members

Business Exchange – August 6 at Ayva Center #HAABizX For suppliers: $350 per person for first two per company/$375 for third person

MARCH

SEPTEMBER

Volleyball Tournament – March 6 at Houston Sportsplex #HAAVBall $300 team/$35 spectator

HAA 60th Anniversary Celebration – September 17 at the Houston Museum of Natural Science #HAA60Years $60

Maintenance Mania – March 26 at the Bayou City Event Center #MaintMania $65 competitor/$55 spectator

Go-Getters Happy Hour – TBA at location TBA For New Members and Recruiters

OCTOBER

APRIL

Dinerstein Golf Tournament – October 5 at location TBA #HAAGolf $720 per foursome. Two owner/management and two suppliers per team.

Spring HAA Political Action Committee Fundraiser – April 9 at location TBA #HAAPAC

Chili Fest – October 24 at Humble Civic Center #HAAChili

MAY

Supplier Education Program –TBA #HAASupplierEd Free for supplier members

Sports Challenge – May 8 at Houston Sportsplex #HAAAllStars $20/spectator/$400 team

NOVEMBER

HAA Education Conference & Expo – May 14 at NRG Center #HAAExpo Expo only is FREE to attend for owner/management members. Non-exhibiting suppliers not admitted. Education Conference $175; $135 early bird Booth prices for supplier members start at $980 *Exhibitors only

Fall HAA Political Action Committee Fundraiser for NAAPAC/Wine Tasting – November 12 at location TBA #HAAPAC Annual Business Meeting – November 19 at location TBA #HAAABM $65 early/$85 regular | $650/$850 table of 10

DECEMBER

MARK YOUR CALENDARS for these fabulous networking and professional development events in 2020. Please note that dates and prices are subject to change. Check the calendar pages at www.haaonline.org for the most up-to-date information and registration links, contact members @haaonline.org.

Go-Getters Happy Hour – TBA at location TBA For New Members and Recruiters

next holiday hoedown pg 23.qxp_Layout 1 11/19/19 7:32 AM Page 1

Thursday, December 19 6:30 pm to 9 pm Firehouse Saloon

5930 Southwest Freeway $20 per person (includes appetizers, karaoke contest and drink ticket)

Join your fellow young professionals for karaoke and festive merriment at the HAA NEXTâ&#x20AC;&#x2122;s Country Christmas Holiday Hoedown.

Saddle up for a night of dancing, singing, eating, cocktails and door prizes. Costume contest for best Cowboy and Cowgirl."

Country Christmas Holiday Hoedown! Sponsored by:

Arbor Carpet and The Liberty Group

credentials volunteers pg 24.qxp_Layout 1 11/19/19 7:33 AM Page 1

Congratulations, 2019 National Apartment Association Credential Holders! as of November 1, 2019

Certified Apartment Manager credential holders: Erin Abulail, CAM Câ&#x20AC;&#x2122;na Allen, CAM Michael Atwood, CAM Michelle Baines, CAM Douglas Bassin, CAM Trisha Berry, CAM Lindsey Brown, CAM Tina Burke, CAM Eddie Caguana, CAM Dorothea Carter, CAM Fabiola Celado, CAM Rachel Corgey, CAM Alan Daub, CAM Keavy Davis, CAM Monica Garza, CAM Yadira Gonzalez, CAM Kari Halsch, CAM Andrew Heber, CAM Dalia Hernandez, CAM Genesis Hunt, CAM Sharon Hsu, CAM Fidel Lozano, CAM Tiffany Mazurek, CAM Cynthia Mendoza, CAM Paula Raper, CAM Lindsey Richardson, CAM Katrina Schieffer, CAM Melissa Simon, CAM Tracinda Shipman, CAM Ashley Smith, CAM Codi Stepanski, CAM Whitney Wallace, CAM

Certified Apartment Maintenance Technician credential holders: Roberto Guzman, CAMT Luis Juarez, CAMT David Manriquez, CAMT Feliciano Ramos, CAMT Felix Valle, CAMT

Certified Apartment Portfolio Supervisor credential holders:

National Apartment Leasing Professional credential holders:

Carlos Castillo, CAPS Michele Conner, CAPS Erika Pierce, CAPS

Michael Atwood, NALP Araceli Aranda, NALP Claudia Baena, NALP Nikki Bann, NALP Tiffancy Burton, NALP Luz Carballo, NALP Tiffany Correa, NALP Alyssa Dingas, NALP Melissa Edwards, NALP Ashley Fafatas, NALP Morgan Fox, NALP Maribel Galaz, NALP Dawn Johnson, NALP Gaston Olvera, NALP Angelya Parker, NALP Bianca Reyna, NALP Connie Rivers, NALP Valerie Rosmith, NALP Selena Ruiz, NALP Ashley Sanchez-Alwedyan, NALP Andrea Shotlow, NALP Victoria Speed, NALP Christina St. James, NALP Michelle Wade, NALP Anne Wallis, NALP Emily Wenz, NALP

Independent Rental Owner Professional credential holders: Certified Apartment Supplier credential holders: Susan Alvarado, CAS Ryan Campbell, CAS Juana Estrada, CAS Cody Hodge, CAS Samantha Hoffer, CAS Keith Licciardo, CAS Jim Martensen, CAS Karen Nelsen, CAS Matthew Nunn, CAS Nikki Sekunda, CAS Robert Subinsky, CAS Alan Young, CAS

Lance Cohen, IROP Mark Early, IROP Sanjuanita Fuentes, IROP Nathan Jagneaux, IROP Frank Kalkattawi, IROP Ashok Nigam, IROP Claudia Rubio, IROP Brandon Webster, IROP William Wong, IROP

Thank You Volunteer Instructors!

Brandon Coleman Point Reyes Residential

Stephanie Graves Q10 Property Advisors

Lori Lindley MLDC Managment

Shelley Russell MORGAN

Terri Clifton Better World Properties

Sara Hinson Allied Orion

Betsy Marshall Allied Orion

Rebecca Shirley Grayco

Tanya Dusek Davis Development

Chavonne LeFleur Greystar

Stephanie Naylor Flooring Warehouse

Kelly Suess Greystar

Nola Gordon MORGAN

Cliff LeJuene Better NOI

Karen Nelsen ALN

Lindsay Torres Knightvest

Monica Gracia Barvin Group

Vi Lewis Lurin Capital

Jennifer Ramos ZRS Management

Mollie Witt Venterra Realty

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Industry Update from the NATIONAL APARTMENT ASSOCIATION and the NATIONAL MULTIHOUSING COUNCIL

REPORT DELIVERS INSIGHTS ON RENTER EXPECTATIONS

National Multifamily Housing Council and Kingsley Associates 2020 Apartment Resident Preferences Report takes residents’ pulse on top leasing factors. Washington, D.C. (November 12, 2019) – From must-jave technology to popular pet perks, the 2020 Apartment Resident Preferences Report released today by the National Multifamily Housing Council (NMHC) and Kingsley Associates provides an exhaustive look at what apartment residents want and need in their next home. The report is the largest-ever collection of apartment resident insights, featuring input from nearly 373,000 renters living in 5,336 communities across the U.S. The report details the apartment features and community amenities that renters can’t live without, how much they expect to pay for them, and what matters during their apartment search. “While emerging technologies have allowed communities to offer virtual tours and other opportunities for online engagement, we found that the majority of renters still prefer an in-person tour with a community representative,” Rick Haughey, Vice President, Industry Technology Initiatives, NMHC, said. “That said, 14 percent of renters noted they would rent an apartment sight unseen.” “The 2020 Apartment Resident Preferences Report offers an in-depth look at what renters expect when choosing where to live,” John Falco, Principal, Kingsley Associates, said. “This data is invaluable for not only developers, architects and designers looking to build a new community or renovate an existing community, but also for property managers and leasing agents trying to improve the renter experience for current and future residents.” Among hot topics and trends covered in the report: Short-term rentals. The view on shortterm rental activity on site is strongly reflective of resident age, with younger renters expressing more interest. Nationally, nearly 60 percent of respondents said having short-term rentals would either positively impact their perception

ABODE

December 2019

of a community or have no effect at all; conversely, 16 percent said they wouldn’t rent at a community that allowed short-term rentals. Coworking. While 42 percent of survey respondents said they telecommuted at least part of the time, just 15 percent said they either had or would use a coworking space, while 55 percent said they were interested in an on-site business center. Coliving. Despite a lot of investment in coliving start-ups, nationally, apartment residents remain skeptical about the trend—at least for now—with 69 percent saying they definitely would not be interested in this type of living arrangement. Voice-activated technology. Forty-three percent of respondents said they were interested in or would not rent without voice-activated virtual assistants like Amazon’s Alexa or Google Home. More than a third said they already owned such devices. Pet amenities. More than one-third of respondents were pet owners, with the majority having dogs. Dog owners, in turn, said they expected to pay between $28 and $34 more per feature per month for perks like a community dog park, pet-washing station or on-site pet services. About the Survey Since its inception in 2013, the NMHC/ Kingsley Associates Apartment Resident Preferences Report has been the authoritative data source for apartment owners, managers, developers, industry suppliers, as well as architects, financial institutions and others seeking insights into the mind of apartment residents. This biennial survey provides users with reliable data to make a variety of investment, development and operational decisions. For the 2020 report, 372,944 apartment residents from 5,336 professionally managed apartment communities responded to the

survey, creating the most robust database full of valuable business intelligence. Learn more about the survey at https://www.nmhc.org/research-insight/research-report/nmhc-kingsley-apartment-resident-preferences-report/. Based in Washington, D.C., the National Multifamily Housing Council (NMHC) is the leadership of the three trillion-dollar apartment industry. We bring together the prominent apartment owners, managers and developers who help create thriving communities by providing apartment homes for 39 million Americans. NMHC provides a forum for insight, advocacy and action that enables both members and the communities they help build to thrive. For more information, contact NMHC at 202/974-2300, e-mail the Council at info@nmhc.org, or visit NMHC's website at www.nmhc.org. Since 1985, real estate leaders have turned to Kingsley Associates to maximize their portfolio and organizational performance. Our comprehensive suite of research and benchmarking tools assess firm performance and competitive position based on direct feedback from key stakeholders. Kingsley’s primary services include resident and tenant surveys, employee engagement studies, client / investor surveys, and peer benchmarking programs. In response to the need for performance-based benchmarks, Kingsley Associates developed the Kingsley IndexTM, which is now the largest and most comprehensive database of customer satisfaction metrics available to the real estate industry. To learn more, please visit http://kingsleyassociates.com.

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Legislative, continued from Page 9 District G HAAPAC was glad to see Greg Travis reelected easily over two opponents to represent this Memorial-area district for another term with more than two-thirds of the vote. A commonsense conservative, Travis is a needed voice for business on a changing city council. District H Councilmember Karla Cisneros came in first in her race to be reelected to this Heights-area seat, but with less than 40% of the vote. A former teacher and school district trustee, Cisneros is an attentive representative of her community on Houston City Council. The HAAPAC supports her against challenger Isabel Longoria in the runoff. District I HAAPAC was happy to see its endorsed candidate, Robert Gallegos, easily reelected to this east-side seat over challenger Richard Gonzalez with more than two-thirds of the vote. A thoughtful, devoted advocate for neighborhood issues, Gallegos chairs the Regulation and Neighborhood Affairs Committee. District J This Sharpstown/Gulfton seat saw fewer than 6,300 of its 175,000 residents vote in the November election, creating a virtual tie between the top two finishers, attorney Edward Pollard and community activist Sandra Rodriguez, who works for the Houston Health Departmentâ&#x20AC;&#x2122;s Bureau of Youth and Adolescent Health. District K HAAPAC members were glad to see Councilmember Martha Castex-Tatum easily reelected in a three-way race, giving her another term representing this southside district. Castex-Tatum previously served on the city council in San Marcos, Texas before moving to Houston â&#x20AC;&#x201C; the only city council member to bring experience as an elected official from another Texas city. At-Large Position 1 HAAPAC strongly supports former police officer Mike Knox for this city-wide position. He came in first in a five-way race for reelection, but will face Raj Salhotra, a high school math teacher and education activist. At-Large Position 2 As much money as the City of Houston spends on building projects, we are lucky to have one design professional on city council. / See Legislative, Page 73

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On the Road with HAA

Onsite Goes Offsite â&#x20AC;&#x201C; Sugar Land Thursday, October 10 at Cheddars Sugar Land Sponsored by 1 Earthworks HAA Outreach hit the road to Sugar Land for Onsite Goes Offsite Happy Hour. Area managers mingled and networked with their peers and discussed apartment trends while enjoying drinks and appetizers.

HAA IS REACHING OUT to better serve our members by bringing targeted networking and educational events to different parts of our 12-county service area. Contact Director of Outreach Lauren Turner at lturner@haaonline.org to sign up for these FREE, management-only events where you can learn about issues affecting your area and network with your fellow managers. Want to host an event? We are looking for member properties to host a Region Meeting. Contact lturner@haaonline.org. 28

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December 2019

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Katy Legal Seminar Wednesday, October 16 Sponsored by 1 The Liberty Group and 2 Perfect Surface LLC The HAA Outreach Department hosted our last Legal Seminar of 2019 in Katy. Area managers heard from HAA General Counsel Howard Bookstaff on evictions, late fees, assistance animals and much more.

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On the Road with HAA

Onsite Goes Offsite â&#x20AC;&#x201C; Pasadena Thursday, October 17 at Cheddars Pasadena Sponsored by 1 The Urban Foresters HAA hit the road to Pasadena. Local managers had the chance to chat with each other while enjoying drinks and appetizers.

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December 2019

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Rafting image © Harris Shiffman | Dreamstime.com Apartment image © Konstantin Lobastov | Dreamstime.com

bruce pg 32,33,34,36,37,38.qxp_Layout 1 11/19/19 7:40 AM Page 1

ABODE

December 2019

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and economy n to s u o H The e been arket hav m t n e tm r apa er. like no oth y e om n r u jo ntData.c on a Y, Apartme LE CE MCC

By BRU

Houston, We Got Lost t apartmen y and the m o n o c o e on like n he Houst a journey been on e v a h g a ride t in e k mark area ta o tr e m ater e h th g white-w other, wit s to a lon re a en p h m w o c ession, that easily Great Rec e th h ll a it w zed It started that capsi raft trip. ered a fall ff illion su m s 5 ie n om more tha st U.S. econ lo . on.S ouston c 009, the U ge, with H n rafts. In 2 lu p rd % a tow s took a 3.7 bs or 4.1% jo 0 jobs and 0 ,5 0 1 1 ong the a loss of risons am a p tributing m o c s are th etro area Job grow r Texas m e that dip. th o d n ouston a age 34. nation, H s quickraph on P g e th in their raft t d h te g ra ri st to illu able b tros were ing in a jo Texasâ&#x20AC;&#x2122; me on, result ti a n bled e u o th easily d e rest of nce that a er than th rm o e rf e th st of bound p d to the re growth re that compare th w ing boom ro k g c f a o fr e te th ra e n a th s, beg , a lead2010. Thu Houston y in rl n la o u ti ic a n st part of 2010, s and, mo eginning a b x e e T th e t v A a g e ntage. 89, with th mic adva nt was 1,1 ing econo u o er c v g o ri st s TI) ju r Hughe ediate (W the Bake rm 2011 te m In o s fr a est Tex e years, re th t x e price of W n r the consisarrel. Ove rig count $79 per b r Hughes e k as a B e ro 0 and se 013, th than 1,70 through 2 re o se m e t th a f ained ach o of 2011. E tently rem rrel. October in 3 2 90 per ba $ ,0 r 2 high as eing ove b I en. At T th W r h ed wit hite wate w e th years end d inate uston raft dom years, Ho Houstonâ&#x20AC;&#x2122;s ing boom k c a resented fr p e t of th , which re 2 1 0 2 the heigh in jobs d 117,500 generate th. w ro te of g a 4.4% ra

Back from the

Brink www.haaonline.org

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ABODE

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Back from the Brink The boom continued, with 90,000 jobs in 2013 and 116,700 jobs in 2014, which represented growth of 3.2% and 4.0%, respectively. Even though 2014’s results looked strong, this was the year that became the turning point from boom to bust. This was when Houston took a fork in the river and lost touch with the rest of the nation and, more surprisingly, the other major metros of Texas. Oil prices began to slide in 2014 because of the overwhelming amount of supply. By the end of 2014, the price of WTI dropped to $53 per barrel. At the end of 2014, there were 1,840 rigs operating. By the end of 2015, that number plummeted to 698. Both the rig count and the price of a barrel of oil reached bottoms in 2016. In February of 2016, the price of a barrel of WTI crude hit $26, and in May the Baker Hughes rig count was 404. Houston began carrying its raft while the rest of Texas and the country continued with its wild economic expansion ride. During 2015 and 2016 job growth in Houston fell by 0.1% each year, which equated to a loss around 2,500 jobs each year. A deeper dig revealed the energy sector lost over 80,000 jobs during 2015 and 2016. Most all other sectors, such as healthcare, retail, hospitality and construction

to name a few, made up for those energy sector losses, netting out to the flat, mildly negative job performance for those years. Recession to Boom to Bust – Apartment Activity The table on Page 36 combines Houston’s annual job growth performance with its apartment market performance. The correlation between job growth and rent trend is very intriguing. For example, in 2009, the Great Recession brought on negative job growth of 110,500, which generated a negative rent trend of 2.3%. During the fracking boom years of 2012, 2013 and 2014, outstanding job growth corresponded with superlative rent growth of 5.6%, 6.3% and 7.7%, respectively. Note how 2015 was somewhat of an anomaly or inconsistent with the other years. Job growth in 2015 was flat, yet rent growth registered a relatively strong 4.8%. Likely, the great job growth of 116,700 from 2014 provided enough strength that transferred into 2015. In 2016, the relationship between job growth and rent trend returned to its norm, and a flat job growth produced a flat rent trend. After eight years, from 2009 through 2016, the direct rela-

Job Growth Comparisons

tionship between job growth and rent growth was consistent for seven of those eight years. The Harvey Years: 2017 and 2018 For 2017 and 2018, Hurricane Harvey confounded job growth and the apartment market with economic spikes and declines that make comparing these years to others atypical. Originally, market watchers expected 2017 to be a year of recovery following the dismal economic bottom of 2016 when supply swamped demand by five to one. By mid-2017, the market performed according to script with occupancy and rent improving at a very nice pace. Then came Harvey. According to Bill Gilmer, director of the Institute of Regional Forecasting at the University of Houston’s Bauer College of Business, Hurricane Harvey caused $125 billion in damage. Despite enormous damage, Gilmer correctly predicted that Harvey would bring mini booms in construction and retail when recovery began. Gilmer asserted that Harvey increased Houston’s payrolls around 1.0% or added 30,000 jobs late in 2017. In addition, he further contended that hurricane-related surges in jobs are typically over in six months. Given this scenario, Houston’s

Major Texas Metro Areas vs National

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Back from the Brink Year

Job Growth

Job Growth %

Units Added

Units Absorbed

Occupancy

Price ($/mo)

Rent Trend

2009

-110,500

-4.1%

14,850

1,630

83.9%

$721

-2.3%

2010

50,500

2.0%

3,725

14,042

86.0%

$736

2.1%

2011

82,90

3.2%

5,753

13,539

87.6%

$764

3.8%

2012

117,500

4.4%

5,874

14,914

89.4%

$807

5.6%

2013

90,00

3.2%

12,314

16,055

90.5%

$858

6.3%

2014

116,700

4.0%

17,473

15,773

91.1%

$924

7.7%

2015

-2,500

-0.1%

20,677

13,278

90.4%

$968

4.8%

2016

-2,400

-0.1%

21,699

5,016

88.3%

$968

0.0%

2017

54,200

1.8%

14,123

17,301

89.3%

$1,011

4.4%

2018

73,300

2.4%

5,232

8,701

89.6%

$1,023

1.2%

apartment market behaved similarly to the economic movement described by Gilmer. The graph below shows how overall effective rent and occupancy performed since the beginning of 2017 and also highlights the surge that occurred late that year due to Harvey. Just as Gilmer described Harveyâ&#x20AC;&#x2122;s mini economic boom, the apartment market followed suit with its own uncommon jump in occupancy and rent. Then, just as Harvey giveth, he taketh away, as shown in the latter half of 2018, as occupancy and rent levels slid.

It is reasonable to assume that 2017 would not have been as strong as the 4.4% rent growth that was recorded, nor 2018 as weak as the 1.2% gained. Such is the pattern of major storms impacting a city for two years, the first year being impacted positively and the second negatively. Not only did Houston separate and lose touch with all other metros in 2015 and 2016 with the fracking bust, it became further disconnected dealing with the extraordinary circumstances brought to market by Harvey.

A Journey of the Classes The overall average statistics of rent and occupancy are an aggregation of the performance of each class of property. Classes are determined by a bell curve distribution of market rates. The table at right shows how overall market performance as of Sept. 30 has been mixed and how classes have differed in rates and trends. In addition, new construction supply for 2017, 2018 and 2019, or properties in lease-up, were separated out to provide a stabilized look at Class A and Class B markets.

Houston Effective Rent and Overall Occupancy

Harvey Taketh

Harvey Giveth

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Greater Houston Classification Analysis

2019 Construction

12,235

27.5%

$1.66

$1,548

–

2,831

1,487

2018 Construction

5,232

83.3%

$1.67

$1,526

–

2,639

555

2017 Construction

14,123

89.2%

$1.70

$1,590

3.5%

2.0%

1,809

436

Class A (w/o 17+ const.)

125,604

92.5%

$1.60

$1,510

2.6%

1.0%

1,425

252

Class B (w/o 17+ const.)

255,444

91.6%

$1.16

$1,020

3.2%

2.5%

1,870

315

Class C

199,615

91.1%

$0.95

$808

0.6%

3.5%

1,017

-415

Class D

46,935

89.3%

$0.76

$661

-0.8%

-3.0%

537

Overall

659,188

90.3%

$1.19

$1,050

3.0%

1.5%

12,128

2,646

www.haaonline.org

occupancy is 2.6% points less than the occupancy high of 94.2% achieved June 2015, during the waning days of the fracking boom. Despite losing occupancy since June of 2015, Class B’s average rent of $1,020 per month, an all-time high mark, is $50 higher than it was in June 2015. Class C’s 12-month rent trend is somewhat puny at 0.6%. Going over the last 24 quarters,

3-Month Trend

Absorption (Units) 12 Months 3 Months

Occupancy

Starting with the overall statistics line, over the last 12 months rent growth has advanced by 3%, which has been a solid, steady growth. Digging deeper into the 12-month trend reveals Class B as the leading performer as well as the largest class, representing 39% of all supply. Class B’s occupancy of 91.6% got a boost from the 1,870 units of absorption over the last 12 months. Unfortunately, Class B’s

$/sq ft

Effective Rent $/month 12-Month Trend

Supply

As of September 30, 2019

back to March 2014, history reveals rent only declined during two quarters. Class C rent advanced from $682 per month to its present position of $808 per month. This is a total increase of $126 or an average yearly increase of $21, which represents growth of 2.5% to 3.0% each year. Class C rent may have been subdued by the fracking bust and Harvey, but the steady movement of rent growth proved

December 2019

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Back from the Brink For four long years, Houston endured sorry conditions. In 2019, the market was freed from the deluge of natural and economic storms. Houston has finally rejoined the expedition.

Class C’s great resiliency during the market calamities described on the previous page. Occupancy for Class C is 91.1%, and as Class B occupancy took a beating since the boom, so did Class C as it has dropped 2.4% points since June of 2015. Stablized, Class A had the most impressive occupancy at 92.5%. This group took on the roughest ride over the last five years. New construction delivered 60,000 units over three years, from 2014 through 2016, and absorption during that period mustered only 34,000 units. This imbalance drove occupancy down to 74.5% in May 2016. The stabilized Class A rent of $1,510 per month is 2.6% higher than a year ago. This rent growth proves quite strong considering the challenges still posed by the leaseups of 2017, 2018 and 2019. For these leaseups, 70% are offering some form of concession with 20% offering as much as two months free. The Finish Line Most of the results are in for 2019, except for how the fourth quarter will contribute. To reiterate, as of the end of the third quarter, occu-

ABODE

December 2019

pancy is at 90.3% and overall average effective rent stands at $1,050 per month. There will be another 3,500 units to move from under construction into the current supply of 659,188 units, bringing the total number of units delivered in 2019 to 15,000. Traditionally, fourth quarters are flat to mildly negative. Given all this activity, expect occupancy to move slightly lower to 90.1%, overall average rent to slip to $1,048 per month and rent growth for 2019 to come in at 3.2%. For four long years, Houston endured sorry conditions. In 2019, the market was freed from the deluge of natural and economic storms. Houston has finally rejoined the expedition. The results of 2019 are not leading the pack, but the data is more representative of steady and strong growth. What to Expect for 2020 Houston is returning to long-term averages of growth. Currently, there are no economists on record who have made a forecast for job growth in 2020, but let’s assume that 70,000 jobs is a reasonable estimate for Houston job

growth next year. If this job growth ends up being accurate, absorption should register around 12,000 to 14,000 units. This estimate is based on an industry axiom that states for every five to six jobs, one unit of absorption is created. This demand will be met with around 17,000 units of new supply. This combination will produce an occupancy of 90% by year end. Anticipate overall rent growth to be around 3.5 to 4.0%. Class B and Class C will lead this level of growth. Class A will still have some issues, with properties with overall rents greater than $1,750 per month. Class A should generate rent growth of 2.5 to 3.0%. As the industry keeps rowing ahead, be on the look out for our next market report in June. Bruce McClenny is president of ApartmentData.com. For more details, call 281-759-2200 or email bruce@apartmentdata.com. For more on the market see McClenny’s Marketline on Page 75.

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Good Works est lty Fall F SMI Rea

MORGAN TAYLOR, HAA Staff

ut Night O ational N y lt a e SMI R

Greystar Wal k/Run

for St. Jude

Francis P roperty Manage ment Na tional N ight Out

t SMI National NIght Ou

n Houston, we take care of our own. HAA members volunteer and/or fundraise year-round to make our communities better places to live. ABODE and the HAA staff are proud to showcase HAA’s members making Houston an even better place to live. Would you like to be featured in next year’s Good Works? Email comm@haaonline.org with your 2020 community events.

ABODE

December 2019

Greystar Walks to End Childhood Cancer Since 2010, Greystar has raised $3.8 million for St. Jude since Greystar Giving, a company-wide philanthropic effort, was launched in 2010 with the challenge of raising $50,000 for St. Jude. Not only did Greystar meet that challenge, but the company has surpassed its goal year after year. All year long, Greystar contributes to St. Jude by allowing its employees to donate their hardearned money through payroll deductions. Greystar apartment communities also host year-

long fundraisers for St. Jude. Greystar’s biggest contributor to St. Jude is the St. Jude Walk/Run to End Childhood Cancer. Every year, Greystar participates in the walk/run and every year the company raises more money than the year before. Misty Currier, a regional property manager for Greystar’s central south division, has been the chair of Greystar’s St. Jude Walk/Run committee since 2011. Every year, including this year, Currier’s Houston team places first in the local event. This year, the Houston www.haaonline.org

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ncer Walk Rockstar Breast Ca Greystar Walk/Run for St. Jude

Greystar had 175 participants who raised a total of $41,178 in the September event. This was the first year Greystar extended an invitation to its residents, allowing them to raise money, too. Nationally, Greystar raised $309,282, putting them in first place nationally. To this total in perspective, the second-place national team partner raised $194,056 and the third-place national team partner raised $215,626.22. These figures don’t include the money Greystar raises through employee payroll deductions and property fundraisers. As a thank you, St. Jude sends the apartment manager of the community that raised the most money to its annual conference, gifting that manager an opportunity to learn more about St. Jude. “I remember working for organizations previously and wishing I had the time to give back to the community … it’s been a really good experience to work for a company that encourages you to participate, allows you to participate and gives you the opportunity and the time to give back. It keeps us bonded as a team. It’s very enriching for us to think about someone else other than the clients. It also gives our residents the chance to see that we care about them and the community,” Currier said. This philanthropic effort hits close to home for Currier, whose son was recovering from a traumatic brain injury in the hospital for some time. In her family's case, cancer wasn't the victim, but she can relate to the fear a parent experiences when their child's life is in question. “Going through that experience, watching him in the hospital, really put things in perspective for me. I’d always done (the St. Jude Walk/Run) for the kids, but I started thinking about the parents more. I was totally supported by Greystar – my child had double coverage for his insurance, so I didn’t really worry about the financial piece of it, but I couldn’t even imagine if that was what I was worried about. When I came back to work, that experience just changed my thought process and made us work even harder to raise money.” Her son has since recovered and will graduate www.haaonline.org

from college in December. These funds help St. Jude understand, treat and defeat childhood cancer. Treatments invented at St. Jude have helped push the childhood cancer survival rate from 20% to 80%. The funds also alleviate the financial stress families are burdened with. Because of supporters like Greystar, St. Jude families never receive a bill from the hospital for treatment, travel, housing or food. All the Francis Feels Francis Property Management presented two major community service events this year. In June, The Bellagio Apartments hosted a fundraiser event the apartment community staff called the Benefit for Laura. The community’s assistant manager, Laura Kim, lost her husband suddenly to cardiac arrest. Loy Kim was only 38 when he passed away, leaving Laura and their four children with unexpected expenses and a huge void. The Bellagio Apartments residents, staff and other Francis employees raised over $10,000 for the Kim family. The benefit was held at District 249 Bar & Grill. There was a silent auction, raffle prizes, bounce houses, pony rides, volleyball and more. “The benefit not only brought in a lot of financial support, but brightened the faces of the Kim family,” property manager Jennifer Whiteman said. Another Francis property, The Woodlands Lodge, held its very own National Night Out in partnership with The Woodlands Township on Oct. 1. Headed by residential leasing and marketing manager Ashley Fafatas, this annual event was open to The Woodlands Lodge residents and others living in the neighborhood. The Woodlands-area first responders, firefighters and police officers, as well as the Montgomery County sheriff, were all in attendance. There was a firetruck and a SWAT vehicle, brought by the fire department and police department, for the children, and even adults Fafatas said, for an interactive experience. “I felt that it’s important to give back to your

SMI Na tional NIght

Out

for St. Jude Greystar Walk/Run

Francis Benefi Property Ma t for La nagem ura ent

Rockstar Back to School Driv e

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k st Cancer Wal Rockstar Brea Francis Property Mana gement Benefit for Lau ra

SMI Realty Fall Fest

Rockstar Cares Day

Francis Nationa l Night Out

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community, spread awareness for people and make it fun for the residents. It seems that the past three years it gets better and better and we have more of a turnout. The residents really appreciate it,” Fafatas said. NNO is a community-building event, Fafatas said. It brings residents together and it allows residents to learn more about The Woodlands. “I’m always happy with the way these events turn out, and it always makes me excited for the next year,” Fafatas said. In addition to NNO, also holds a food drive to donate to the Houston Food Bank and the Montgomery Food Bank every November. Last holiday season, the staff donated presents to three young boys who had lost their parents. Most recently, in partnership with The Woodlands Township, The Woodlands Lodge hosted a fun-filled afternoon with residents at the annual Trick or Treat Trail at Northshore Park on Saturday, Oct. 26. Children were able to go from booth to booth trick or treating from local vendors. Also included were inflatables, carnival games, costume contests, a pumpkin pack, a balloon artist and more. Francis contributes to the community all year long is through a program that promotes safe driving called Safe2Save. A campaign that was started by Fafatas at The Woodlands Lodge, is now a program that is used by multiple Francis properties. If your apartment community is interested in the program, visit www.safe2save.org to learn more. Making the Community SMIle SMI Realty Management’s Norma Alvear is the community manager for Stone Forest Apartments, located in the Brays Oaks District, a quasigovernmental entity that is dedicated to empowering the community. Alvear hosts resident-focused events all year long, but the neighborhood-inclusive events put on by Alvear and her team such as National Night Out and the

Fall Festival strengthen the district’s efforts to build a successful community. For the fifth year in a row, SMI Realty hosted a National Night Out in the parking lot of the nearby Fiesta Mart. Alvear thanks the grocery store for their hospitality year after year. Over 40 business owners had booths at the SMI Realty NNO, allowing business owners to promote their businesses to the Brays Oaks District residents. “We are in the Braes Oaks District, and we wanted to get all the apartment communities in this area, also the businesses (in the area), together … when you do it as a whole community, it’s a huge event,” Alvear said. Aside from the area’s residents, another HAAmember management company and its apartment properties that are located in the Brays Oaks District, Rockwell Management, attended the event, too. All attendees were able to enjoy music that was spin by a DJ, face painting, bounce houses and moon walks and a taco truck. Area police officers joined in on the fun, as well as healthcare educators. Congressman Al Green, as well as Houston boxer Darwin Price Jr., known as “Pay the Price” (ranked in the top 15 boxers in the United States) were also in attendance. Children were able to get the boxer’s autograph following a speech he gave. Never give up on your dreams was the theme of the speech that he concluded with a thank you to the community. “It’s great. We talk about National Night Out and what it means to get the community together, to get them to know each other and help each other, to put a stop on crime, and for neighbors to help each other,” Alvear said. What Alvear appreciates the most about putting together SMI Realty Management’s NNO is the bonds that are created during the event. She sees many apartment neighbors come together who have never met before, who later become reliable, trustworthy friends. / See Good Works, Page 57

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Rekindle Image © Adam121 | Dreamstime.com

Your

Leasing Fire It’s winter and it’s time to warm up your sales habits. By

JACKIE RAMSTEDT, Ramstedt Enterprises

all is such an awesome time of year that brings exciting changes not only the beautiful foliage of the season, but to our industry as a whole. From the fast-paced summer leasing to the move-in-quick-before-school-starts frenzy, the atmosphere begins to slow down with great resident retention events for the holidays. Chili cookoffs and pumpkin carving contests coupled with all kinds of delicious sweets with lots of hot chocolate and apple cider are common at our community parties. Gatherings for Thanksgiving with loads of wonderful displays of food, holiday parties and gift exchanges make this time of year so very special. When the holiday parties are all over, the excitement of the holidays draws to a close and the beginning of the slowest time of leasing starts, the “after the holidays, winter season.”

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Keeping that positive, energetic momentum after the holidays seems to be the most difficult time for our leasing consultants. Dark dreary days, less phone activity and fewer prospect residents coming in can really damage your closing attitude. We often struggle with being too tired or irritable about going to work. We know that when it comes to buying something, people don’t like grouchy, uncaring or lack luster salespeople. So, here are some great ways to avoid those winter dull drums and maintain that positive spirit of good sales skills. You’re Bored Cleaning, reorganizing or moving your desk to another area can sometimes do the trick. Even if you can’t move the furniture much, change the angle of the desk or swap out chairs. A coat of fresh paint, www.haaonline.org

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an area rug or new desk items can not only make you feel better, but your residents and prospects will notice a difference, too. Change up your work area feel the difference. Lighten Up Adding a few table lamps on your leasing desks can make a huge difference in the atmosphere of your office. Light brings a feeling of warmth and coziness that fill the room and will help keep you mentally alert, too. Of course, natural light is always best, but if you don’t have windows to let in the sunlight to your office, then for those really dark days you can even add virtual sunshine light to give you the benefits of natural sunlight. It is scientifically proven to make you feel better. Get Outside Take periodic breaks from your paperwork to “walk the property” and get some fresh air and clear your mind. Take photos while you walk so you can show prospects features you may not be able to show on occasion such as a specific floorplan, a view from a certain floor level, an amenity or certainly something new. Getting to know your property better helps you to create those all-important mental pictures for your prospect. Let it Rain Especially in the south, we don’t get as much snow and ice, but we do get rain, and it always seems that it rains when people come to look at our apartments. So, make the best of it and on rainy days (not thunderstorms of course), bring some cute boots, a light raincoat if necessary, to be ready for the prospect. Buy several whimsical, fun shaped umbrellas to use during your tour. Put the umbrellas in an unusually shaped umbrella stand by the

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front door as conversation starters. How about using an umbrella with lights on those cloudy days? How is that for being memorable?

own ideas of how to improve your leasing skills and maybe even steal some to use in your own presentation.

Fresh Flowers Go to your local florist or even your grocery store that sells fresh cut flowers. Offer to make a trade by promoting their company in exchange for having their not so fresh flowers they may need to get rid of and have them delivered to your office daily. Flowers are another way to keep the environment fresh, plu you can use them as giveaways to each prospect who comes in that day. Who doesn’t like an unexpected gift like a fresh flower just for visiting your community?

Reach Out Your connections with your favorite residents will help to recharge your belief in why your community is such a great place to call home. Ask if you may visit their apartment and see how they have decorated and find out why they have lived there so long. It is amazing what a touch of reality with someone who really does love living at your community has on your own personal closing skills. Sometimes it is good to be sold on your own community by someone you know and who actually does live there.

Change your Thoughts Learning to think less negatively will help improve your mood. If you notice yourself feeling less peppy or enthusiastic during the winter, you can accept that feeling as a normal response to the dark and cold of winter without getting down on yourself about it. You can also respond to negative thoughts like "I hate winter," or "I can't deal with this," or "Winter is never going to end," with "I know what to do to feel better," or "Winter is a challenge and I become stronger by meeting the challenge." Roleplay Take time to roleplay with your peers. Call each other up and practice your telephone techniques. Visit each other’s communities and listen to how they demonstrate their apartments and how they overcome your objections. If that isn’t possible, definitely take time to shop other communities in the area, even if they aren’t on your particular market survey list. Listening to others can spark your

The winter months are always more difficult but remember that your prospects and residents still need your happy, smiling faces when they walk in the door. The impact of that first 30 seconds of your greeting makes all the difference to them. Believe me, the prospect is looking for that friendly face, offering some hot chocolate or cider and helping them find that perfect place to live. Remember if you are happy and excited to see them, they will be happy and excited to lease and stay at your community! Jackie Ramstedt, CAM, CAPS, CAS has over 35 years of experience in the multifamily industry and speaks annually for numerous state and company organizations throughout the United States and Canada. Jackie can be reached at www.JackieRamstedt.com or 800-925-5169.

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1980 Isuzu Impulse

1987 Pontiac 6000

2001 Volkswagon Beetle

1965 Mercury Comet

1978 Buick Regal

1970 Volkswagon Type III

1976 Datsun Pickup

2003 Honda Civic

2006 Hyundai Tiburon

1995 Nissan Altima

1992 Pontiac Grand Am

1983 Chevy Chevette

2005 Infiniti G35 Coupe

1983 Range Rover

1979 Chevy Nova

1970 Buick Lasabre

1993 Mazda Miata

2001 Toyota 4Runner

1980 Datsun 280ZX

1980 Honda Civic

1977 Honda Civic

1989 Mazda 626

HAAppy Travels! Hit the road for the holidays with the HAA staff. Can you guess who belonged to each of these wicked first rides? Find out who we are and how we can steer you in the right direction with your HAA membership. Vroom, vroom!

Find out who drove what on Page 62.

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Jeff Hall, CAE, Executive Vice President Oversees the entire association staff and the association’s mission. Works directly with the HAA Board of Directors on all association functions. Contact 713-595-0304 or email jhall@haaonline.org. Susan Hinkley, CAE, Vice President & General Manager, Product Service Council/Community Outreach Oversees staff and organizes events and volunteers for numerous Community Outreach programs, including the Food Drive and the All Stars Sports Challenge. Works as liaison to the HAA supplier committee, the Product Service Council.Oversees office building maintenance, rentals, supply purchase and vendor contracts. Contact 713-595-0313 or email shinkley@haaonline.org. Andy Teas, CAE, Vice President, Legislative Programs Monitors government actions in Houston, Harris County and surrounding cities and districts, as well as the state and federal levels. Keeps members kept up-to-date on government action – pro and con – and works with government policymakers to see that the needs of the apartment industry are considered. Contact 713-595-0303 or email ateas@haaonline.org. Emily Hilton, CPP, CAE, Vice President, Professional Development Oversees the Houston Apartment Foundation education programs, including the Avenues workshops, professional credentials, distance learning and the career promotion. Contact 713-595-0319 or email ehilton@haaonline.org. Amanda Sherbondy, CAE, Vice President, Membership and Marketing Answers questions about member benefits and services. Assists supplier members in marketing their business to owner/management companies through ABODE and Directory & Buyer’s Guide advertising, selling exhibit space for the annual HAA Education Conference & Expo and sponsorship auctions. Contact 713-595-0316 or email asherbondy@haaonline.org. Lauren Wolfson, CMP, Events and Meetings Oversees and organizes general membership meetings, special events and fundraisers, including the gala, chili cook-off, Honors Awards, and volleyball and bowling tournaments. Contact 713-595-0323 or email lwolfson@haaonline.org. Kaylon Newcomb, Member Services/Marketing Assists HAA staff and members with membership and marketing information. She handles membership records and updates and coordinates volunteer involvement. Contact 713-595-0322 or email knewcomb@haaonline.org. www.haaonline.org

Tina DeFiore, Rental Credit Reporting (RCR) Responsible for the sales and marketing of RCR, in partnership with CoreLogic SafeRent, which includes the development of marketing plans, recruitment of new subscribers, collection of data, building partnerships with management districts and retention programs for existing customers. Contact 713-595-0330 or email tdefiore@haaonline.org. Mariana Lima, Rental Credit Reporting Maintains RCR, providing rental credit information to subscribers. Provides customer support for rental histories and enters database updates. Assists residents with disputes and handles report reinvestigations. Contact 713-595-0329 or email mlima@haaonline.org. Matilde Luna, Resident Relations Answers questions from both onsite personnel and residents concerning the TAA lease and owners rights and responsibilities to provide an alternative to filing court cases. Oversees the two Resident Relations Committees. Contact 713-595-0331 or email mluna@haaonline.org. Art Eidman, Information Technology Oversees all information technology functions of HAA, including computer, data base and Web access for Rental Credit Reporting and HAA Online. Also oversees technical support for staff. Contact 713-595-0305 or email aeidman@haaonline.org. Will Alfaro, Web/Online Media and IT Oversees online media including the Web site and e-mail communications. Provides information technology and Jobline support. Contact 713-595-0327 or email walfaro@haaonline.org. Cynthia Gonzalez, Front Desk and Form Sales Directs calls from members and the general public. Answers questions from residents concerning their rights and responsibilities. Assists with form sales and in the maintaining of HAA member records. Contact 713-595-0300 or email cgonzalez@haaonline.org. Monserrat Buffington, Membership Engagement Assistance Assists the membership and marketing department and strategic outreach initiatives with member engagement, education and networking opportunities. Contact 713-595-0346 or email mbuffington@haaonline.org.

Deborah Nix, Publications/Design Oversees the creative development, editorial content and design of printed materials, including ABODE magazine, the annual Directory and Buyer’s Guide, event marketing and related projects. Contact 713-595-0333 or email dnix@haaonline.org.

Morgan Taylor, Editorial Researches, writes and edits articles, coordinates and leads interviews, and creates layouts for ABODE magazine. Contacts and maintains relationships with outside writers and members on magazine content. Oversees copy for staff and social media. Contact 713-595-0334 or email mtaylor@haaonline.org. Nancy Li Lo, CPA, CGMA, Vice President, Finance Oversees cash management and revenue collection. Monitors operations and accounting for HAA’s three corporations and the political action committee. Also handles personnel and employee benefits administration. Contact 713-595-0310 or email nlo@haaonline.org. Cindy Ramirez, Accounting Assists in revenue collections and daily operational accounting items including recordkeeping, invoicing and member accounts. Contact 713-595-0311 or email cramirez@haaonline.org. Lan Tran, Accounting Assists in daily operational accounting items and recordkeeping. Contact 713-595-0308 or email ltran@haaonline.org. Karen Mitchell, Education Handles course registrations and questions about designations and other education programs. Contact 713-595-0314 or email kmitchell@haaonline.org. Lauren Turner, CMP, Outreach Works with members to implement and achieve HAA’s strategic outreach goals and coordinates outreach meetings for the association’s 12-county area. Contact 713-595-0335 or email lturner@haaonline.org. Alpa Patel, Public Relations/ Legislative Programs Works with members, Andy Teas and other staff to implement and achieve HAA government affairs and media/public relations goals. Contact 713-595-0302 or email apatel@haaonline.org.

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On the Scene Photos by MARK HIEBERT, Hiebert Photography HAA 2019 Chili Fest Saturday, October 26 at the Humble Civic Center Thank you to our many generous sponsors: “Habanero” Top Sponsors Contractors Inc. HD Supply Ideal Towing Smart City Apartment Locating “Jalapeno” Sponsors Century A/C Supply CKR Management Contractors Inc. CoreLogic Rental Property Solutions CORT Furniture Fidus Construction Services FSI Construction Guardian Construction Pavement Services Corporation Ram Jack Foundation Solutions Redevelopment Services Texas Apartment Pool Services The Liberty Group WeDoTrash

Best Chili Winners 1st Place – Century A/C Supply 2nd Place – Impact Floors 3rd Place – Greystar and Camp Construction Double Booth Winners 1st Place – Earthworks Inc. 2nd Place – Francis Property Management, Outdoor Elements and Gail Construction 3rd Place – Greystar and Camp Construction Services Single Booth Winners 1st Place – Sheng-Raamco Management 2nd Place – Better World Properties and Buildian Construction 3rd Place – Dixie Carpet People’s Choice Booth Winner SMI Realty

Chili-Tizer Station Sponsors Advanced Waste Solutions LP Texas Apartment Pool Services “Over 21” Wristband Sponsor Matrix Construction Services Trophy Sponsor Guardian Construction Little Chilis Sponsors Best Plumbing Hire Priority Staffing & Executive Search

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On the Scene Photos by MARK HIEBERT, Hiebert Photography HAA 2019 Chili Fest

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On the Scene Photos by MARK HIEBERT, Hiebert Photography HAA 2019 Chili Fest

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On the Scene Photos by MARK HIEBERT, Hiebert Photography HAA 2019 Chili Fest

For more photos, visit the photo galleries on www.haaonline.org. 56

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Good Works continued from Page 42 “That’s what National Night Out is all about – it’s about going outside and meeting your neighbors, meeting your community and sticking together,” Alvear said. Stone Forest Apartments Fall Festival is similar to NNO in that it brings the community together. The Fall Festival, held on Wednesday, Nov. 13, brings Houston police officers, the SWAT team and firefighters to the apartment community for residents to get to know their first responders. Children of the apartment community get to tour the police officers and firefighters cars, trucks and helicopters. The local first responders and the children play friendly games together. Last year, police officers, firefighters and children competed to see who could eat a donut off a sting faster. “I don’t want the children to be afraid of their heroes, I want them to know that they’re available if they need them,” Alvear said. Community Service Rockstars Rockstar Capital Management’s annual #WalkForTheCure raised $30,000 for its Ninfa Martinez Butterfly Fund. The Ninfa Martinez Butterfly Fund was created by CEO Robert Martinez in honor of his mother, a breast cancer survivor. Funds go to the Susan G. Komen Foundation and residents who are in need of financial assistance of breast cancer treatment. Most recently, the Ninfa Martinez Butterfly Fund covered a medical bill that totaled $2,800 for a resident with stage three breast cancer. Rockstar was also able to sponsor 30 mammograms for those who participated in the walk. Since last year, Rockstar has dedicated a full day of volunteering to the community. Named “Cares Day,” each property and the corporate office shuts down for business to volunteer at a local organization. This year, on Wednesday, Nov. 13, Rockstar’s corporate office will volunterr at the Houston Food Bank. Rockstar’s onsite teams will spend their volunteer day at charitable organizations in the area their properties are located in, such as Project C.U.R.E. Houston, Jesse H. Jones Park and Loaves and Fishes Soup Kitchen. Earlier in the year, Rockstar held school drives at all of its communities. In the form of a backto-school party, Rockstar donated backpacks, pencil boxes, paper, binders, glue and more to its residents. Food was provided for all who attended, which naturally created a social space for residents to get to know one another. Will you and your company be taking part in any community outreach and good works in 2020? Let ABODE know about it! Email comm@haaonline.org with your news. www.haaonline.org

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On the Scene Photos by MARK HIEBERT, Hiebert Photography 2019 Bill Dinerstein Memorial Golf Tournament Tuesday, October 8 at Riverbend Country Club Thank you to our many generous sponsors: President's Cart Sponsor AAA Plumbers Bag Drop Sponsor AAA Plumbers Practice Range Sponsor CORT Furniture Breakfast Sponsors Arbor Contract Carpet Corinthian Roofing Beverage Cart Sponsors CORT Furniture Texscape Services Beverage Station Sponsors Apartments.com Earthworks Inc. Ideal Towing Hole Sponsors ApartmentData.com Apartments.com Best Plumbing Contractors Inc. Flooring Warehouse FTK Construction Services Guardian Construction HD Supply Hoffer Furniture Rental & Sales Horisons Roof & Exterior Solutions LLC Matrix Construction Services PPG Paints Redevelopment Services Redi Carpet Sales of Houston Ltd. Smart City Apartment Locating WeDoTrash Pinot & Putting Contest Sponsor ALN Apartment Data Cotton Commercial USA Closest to the Pin Contest Sponsor CoreLogic Rental Property Solutions Longest Drive Contest Sponsor Richmond & Associates Landscaping "19th Hole" Reception Sponsors AAA Plumbers Century A/C Supply Awards Ceremony Sponsors AAA Plumbers ApartmentData.com Brandt Electrical A/C & Heating Contractors Inc. Crestmark Construction Services Fidus Construction Services

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Congratulations to the tournament winners: Closest to the Pin John Creech Longest Drive Brandon Burgoon 1st Place Logan Richter Bobby Hutcherson Rob Pressley David Vasquez 2nd Place Kevin Goodnight Joe Salmon Loyal Proffitt Katie Schuh 3rd Place Derek Steele Andy Kuntz Nicholas Hull Brandon Taylor

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On the Scene Photos by MARK HIEBERT, Hiebert Photography Bill Dinerstein Memorial Golf Tournament

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#mynews #mynetwork #myfriends #myhaa

#myabode Get in the picture! ABODE magazine is your source for what’s happening in the Houston-area apartment market. Every month, our members-only publication highlights industry news and trends, plus photos of YOU, our members, from HAA events! ABODE is your source for industryspecific legal and legislative news as well. Share your promotions and new hires in our “In the News” column, or the latest development in your area of expertise by writing an article. Look for ABODE in the mail the first week of each month, or read online at issuu.com/haa_abode. Contact the Communications Department at comm@haaonline.org for details and contact Amanda at asherbondy@haaonline.org to advertise.

Here’s Our Wheels 1980 Isuzu Impulse - Cynthia

1987 Pontiac 6000 - Amanda

2001 Volkswagon Beetle - Lauren

1965 Mercury Comet - Jeff

1978 Buick Regal - Lan

1970 Volkswagon Type III - Art

1976 Datsun Pickup - Deborah

2003 Honda Civic - Morgan

2006 Hyundai Tiburon - Lauren

1995 Nissan Altima - Karen

1992 Pontiac Grand Am - Will

1983 Chevy Chevette - Emily

2005 Infiniti G35 Coupe - Alpa

1983 Range Rover - Mariana

1979 Chevy Nova - Matilde

1970 Buick Lasabre - Nancy

1993 Mazda Miata - Monserrat

2001 Toyota 4Runner - Kaylon

1980 Datsun 280ZX - Andy

1980 Honda Civic - Tina

1977 Honda Civic - Susan

1989 Mazda 626 - Cindy

Did you hit the road with the HAA staff for our game? Here’s who drove what. Missed the whole story? See Page 48.

ABODE is your HAA!

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On the Scene with the HAA NEXT HAA NEXT Breakfast Friday, October 11 at the HAF Education Center Sponsored by Smart City Apartment Locating The October NEXT Breakfast featured Houston Comedy Sportz facilitating improv exercises to strengthen communication and teamwork.

MEET THE NEXT GENERATION OF HAA LEADERSHIP. This niche group within HAA is dedicated to the networking and professional development needs of HAA members 35 and younger. Network with your peers and grow your career together among the next generation of HAA leadership! To Learn how to become involved with NEXT, see online at www.haaonline.org/next. 64

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Get Involved Volunteer HAA The Houston Apartment Associationâ&#x20AC;&#x2122;s committees and clubs are some of the most productive tools we have to ensure that we remain the nationâ&#x20AC;&#x2122;s largest and most effective apartment association. Members of the association dedicate their time to lead and serve on the various clubs and committees. Some general responsibilities of committee and club members include a commitment to attend all meetings and help develop marketing strategies (i.e. telemarketing, developing handouts, fliers, articles). To serve on any of these committees and clubs, please contact the HAA office at 713-595-0300, online at www.haaonline.org or email the departments listed below. Education education@haaonline.org Education Advisory Council HAF Fundraiser Committee* Career and Community Development Committee Government Affairs govaffairs@haaonline.org HAA Political Action Committee* Century Club* Media Relations Committee Fair Housing Committee Strategic Outreach Committee Membership members@haaonline.org Ambassador ONE Society Go-Getter Membership Recruitment Club Expo Exhibitor Committee* Street Team* Community Outreach shinkley@haaonline.org Community Outreach Committee Product Service Council* Resident Relations resrel@haaonline.org Resident Relations Committee *Note: These committees have specific requirements. Contact HAA for details.

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The Go-Getters HAA’s MEMBERSHIP RECRUITERS

TOAST TO THE HOLIDAYS

Recruit for HAA, become part of the Go-Getter Club and don’t miss our big finale meeting!

Join our Quarterly Meetings! Be the top recruiter for each quarter and win one of four fabulous prizes! 1st Quarter: 2-nights at the Hotel San Luis 2nd Quarter: Portal Package from Facebook 3rd Quarter: Ring Doorbell

4th Quarter: $500 Holiday Cash! Plus, for each new member you recruit, you’ll earn a chance to win gift cards ranging from $25 to $250!

JOIN A TEAM and build relationships with likeminded members. Get involved with GoGetters and make lasting industry connections. Visit www.haaonline.org/gogetterscorner to get all the information you need.

Mark your calendar! The final meeting will be hosted at Cadillac Bar & Grill 1802 Shepherd Drive, 77007 HONORARY LIFE MEMBERS Members who have recruited more than 100 companies Monette Reynolds Claude Arnold Sherry Stevenson Kenn Brown Kirk Tate Tina Cavaco Suan Tinsley Terri Clifton Sonny Unverzagt Kevin Fenn Del Walmsley Diane Gilbert Nancé Wells Anita Harrison H.P. Paul Young Dwayne Henson Jeanne Marie Zublin Dicks Mike Koch Merry Mount

December 4 3:30 p.m. to 5:30 p.m. Register online today! Sponsored by Brandt Electrical A/C & Heating Services LLC and Ram Jack Foundation Solutions

THE GO-GETTERS ARE THE BACKBONE of the Houston Apartment Association. By recruiting new members, the Go-Getter Club helps both new management and supplier companies and the association grow for the future. To join the club and get going on recruitment, see online at www.haaonline.org or contact Amanda or Lauren in the Membership Department at members@haaonline.org. 66

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Welcome Mat OWNERS Barnes Estates LLC LaQuitta Barnes 9906 Murray Brook Drive Houston, TX 77071 713-213-3633 Dodson View Apartments Butler Properties Doug Butler 13310 Yaupon Holly Lane Houston, TX 77044 832-244-8200 Various Locations Continental Properties Company Inc. Nekesha Lyles W134 N8675 Executive Parkway Menomonee Falls, WI 53051 262-502-5500 Springs at Summer Park C&C Silver Properties LLC Clydette Cutropia 13615 Lakehill Park Lane Sugar Land, TX 77498 832-274-7118 D & B Properties Homes D. Scott Vaughn & Todd J. Russo Todd Russo 6803 Trimstone Drive Pasadena, TX 77505 281-731-0037 Hawthorne Apartments Belfast DoorStopHomes Thomas Gallagher 7411 Augusta Lane Rosharon, TX 77583 713-819-9946 518 Magnolia Galt Properties LLC Jeff Gorley 28510 Stonestead Drive Katy, TX 77494 806-786-3461

Introducing HAA’s NEW MEMBERS

Granite Lakewood Village LLC Ken Hanrath 767 Barry’s Way Huffman, TX 77336 281-324-4012 Granite Lakewood Village J. Hartman Inc. Julie Hartman 12606 Spellbrook Point Lane Tomball, TX 77377 832-541-5557 McCormack Baron Management, Inc. Wendy Weber 720 Olive St. #2500 Saint Louis, MO 63101 314-421-4460 Gateway at Lake Jackson Rose Capital Management Calvin Hegeman 707 Lester St. Houston, TX 77007 713-857-7610 Rabon Chapel Apartments Referred by Diana Monn Stonemark Management Company Diane Gilbert P.O. Box 541631 400 Interstate North Parkway SE #1100 Atlanta, GA 30339-5029 678-385-2244 Palms at Cinco Ranch Apartments The Life Property Management Dustin Skinner 2853 Henderson Mill Road Atlanta, GA 30341 470-276-9975 The Life at Forest View The Life at Bay Pointe The Life at Park View The Life at Westpark The Life at Spring Estates Referred by Natalie Spratt, NALP,CAM, IROP

Town Square Apartments LLC Linda Maldonado 1123 Witter St. Pasadena, TX 77506 713-534-7369 Town Square Apartments

SUPPLIERS

A + Infinity Blue Outdoors, LLC Scott Girard P.O. Box 840602 Houston, TX 77284 832-724-4269 Landscape Contractors, Landscape Designers Referred by Ricardo Ramirez Jasso

Agua Blue Inc Pool Service Co. Julian Moreno 1127 Eldridge Parkway #300-357 Houston, TX 77077 281-531-5072 Swimming Pool Service, Swimming Pool Contractors ARC Solutions Brittany Overby 5675 W Tidwell Road Houston, TX 77091 713-239-5720 Auto - Storage, Towing Service

Granite Surfaces of Texas Brian Stone 13122 Mula Court Stafford, TX 77477 281-495-6555 Counter Tops, Granite Referred by Terri Clifton Houston Cool Pools David Simmons 21902 Highway 249 Houston, TX 77077 281-645-6631 Swimming Pool Contractors, Swimming Pool Equipment & Supply, Swimming Pool Repair & Resurfacing JD Attaway & Co James D. Attaway 20531 Wind Ridge Lane Spring, TX 77379 281-536-3719 Plumbing Equip & Supplies, Plumbing Fixtures/Parts/Supply Referred by Stephanie King JJ Plus Jorge Antunez 23461 Highway 59 Porter, TX 77365 936-444-8392 Handyman Services, Remodeling & RepairBuilding Contractors

Concord Security Integrators Inc. Scott Day 10515 Bryson Drive Temple, TX 76502 281-242-5858 Security Control Equipment/Systems, Fire Alarm Systems Referred by Melissa Friend

Lone Star Pump/ GARY’S LONESTAR PUMP Gary V. Phillips 31 Dogwood Place County Road 3562 New Caney, TX 77357 832-492-1120 Chill Water Equipment, Cooling Tower-Repair & Replace, Pumps, Pumps - Service & Repair, Storm Water Services

Empire Today LLC Corey Collins 333 Northwest Ave. Northlake, IL 60164 847-583-3000 Carpet Installation, Vinyl Flooring, Window Treatments - Specialty Shaped Referred by Donna Farthing

Namco Manufacturing Inc. Hope Wiggins 1729 Brittmoore Road #A Houston, TX 77043 713-932-8293 Carpet Cleaning-Equip & Supply, Janitorial Equipment & Supplies

Network In Action Giselle Bernard 5161 San Felipe St. #320 Houston, TX 77056 832-317-4505 Advertising-Specialties, Marketing Consultants & Services Northwest Construction Group Matt Villarreal 3880 Greenhouse Road #308 Houston, TX 770843334 281-859-9081 General Contractors, Remodeling & RepairBuilding Contractors On Top of It Inc. Santiago Estrada 11723 Corona Lane Houston, TX 77072 832-790-4071 Drywall Contractors, Maid Services, Painting Contractors, Resurfacing Referred by Terri Clifton Radiant Roofing Houston Blake Stuart 20150 Kuykendahl Road #200 Spring, TX 77379 281-355-7663 Gutters & Downspouts, Roofing Contractors Referred by Ryan Weis Resolution Roofing Jaime Salas 5151 Mitchelldale St. #B11 Houston, TX 77092 832-421-7663 Roofing Materials, Roofing Contractors Smart Water Valve Tim Crockett 5340 Weslayan St. #6558 Houston, TX 77265 713-530-7922 Water Conservation, Energy Conservation/ Management Referred by Candis Mohr, CAS

Strive HVAC & Construction Star Love 11500 Farm-to-Market Road 1960 W. #117 Houston, TX 77065 832-322-8715 A/C Contractors, Air Purifying & Cleaning Equipment, Windows Referred by Amanda Kelly The Jonker Group with Abby Realty Ruben Jonker 26403 Oakridge Drive Spring, TX 77380 936-689-0848 Leasing Services, Real Estate, Real Estate Reports, Real Estate Consultants Referred by Jimmie Hotz, CASE Top Guns Gary Richard 9603 Brannock Lane Tomball, TX 77375 832-544-8998 Pressure Washing Equipment & Service Referred by Terri Clifton Waterproof Solutions Robert Robillard 15731 Dunmoor Drive Houston, TX 77059 281-728-5090 Roofing Contractors, Siding Contractors, Gutters & Downspouts Referred by Chuck Shivers I wasn’t expecting it at all. I was surprised that they nominated me!” he said, laughing. “ I’ve been with this business for 15 years. I never expect anything. For me, if I get my job done or get it right, I’m satisfied with that. I don’t need recognition. As long as my resident and my management and the owner are happy, I’m happy. It was a good experience, though, feeling that way. I didn’t know that someone was watching!”

ALL SUPPLIER MEMBERS are listed online at haabuyersguide.com, searchable by product/service category or company name. www.haaonline.org

December 2019

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I wasn’t expecting it at all. I was surprised that they nominated m said, laughing. “ I’ve been with th business for 15 years. I never expe anything. For me, if I get my job or get it right, I’m satisfied with t don’t need recognition. As long a resident and my management an owner are happy, I’m happy. It w good experience, though, feeling way. I didn’t know that someone watching!”

ambassadors pg 68,69.qxp_Layout 1 11/19/19 8:39 AM Page 1

The Ambassador ONE Society HAA’s WELCOMING COMMITTEE

A SUCCESSFUL FINISH

The Ambassadors held their last meeting of the year networking and collecting food for charity.

Join us for our monthly meetings at Craft Republic 11470 Westheimer Road, Houston 77077 Check back here in January to see our final results and mark your calendars to join us in 2020! Meetings are held on the first Wednesday of each month. 1. “ONE of the Month” Ashley Wiggin, Reliant, with 230 points. 1

Ambassador ONE Society members with at least 10 points, ranked by points earned: Janell Richter Vanessa Guerrero Ashley Wiggin Liz Levins Amanda Kelly Shera Lehman Stephane Leveque Kerri Eckes Kyle Turney Lacy Contreras Tito Estrada Jennifer Devine Tracey Leach-Moore Arely Pena Angel Lopez Marcy Holmes Will McGinnis George Morrison Blaise Spitaleri Shaun Callaway April Shane Logan Richter Matthew Nunn Doug Oehl Blake Subinsky Phillip Price Amelia Mantilla Danyell Wilkerson Jarred Henrietta Marcus Wheatfall Megan Stone Chelsea Urbanczyk Jim Martensen Deborah DeRouen Juana Estrada Shannon Russell Day Joshua Post Will Carroll Giovanna Gone Stephen Webster Candis Mohr Karen Nelsen Ryan Hess

JMI Contractors Home Turf Texas Reliant Rasa Floors Corinthian Construction Texscape Insta Relo (A Moving Company) Fish Window Cleaning Impact Floors Texscape Multifamily Ancillary Group Valet Living Flooring Warehouse The Liberty Group Metropolitan Staffing Solutions Designs by Holmes Interior Design Infinity Power Partners Bio-One Houston Gemstar Construction Earthworks, Inc Presto-X JMI Contractors Camp Construction Services Flooring Warehouse HD Supply HD Supply Green City Security ApartmentData.com Impact Floors Triple Seal Insulation The Liberty Group CORT Furniture Camp Construction Services Designs by Holmes Interior Design Interstate Restoration LLC Ferguson Facility Supply Hive Paul Davis Restoration of North Houston Earthworks, Inc RentPath AAA Plumbers ALN Apartment Data, Inc Horisons Roof & Exterior Solutions

1644 277 240 186 185 144 104 98 73 68 67 62 62 53 52 50 47 37 33 32 31 31 30 29 28 28 27 27 27 26 25 24 24 22 22 22 21 21 20 20 19 19

Ambassadors earn points by sharing leads, making introductions and visiting communities to promote HAA events and news.

THE AMBASSADOR ONE SOCIETY is an organized network exchange that helps supplier partners build their business contacts within HAA. It’s the perfect way for new suppliers to get started with the association. Group members share leads, make introductions and support HAA and its members. For details on how to join and for meeting dates, visit www.haaonline.org/ambassadors or contact Amanda in the Membership Department at 713-595-0316, or email asherbondy@haaonline.org. 68

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ambassadors pg 68,69.qxp_Layout 1 11/19/19 8:39 AM Page 2

2. First Place Team “The Bomb Squad” with 329 points 3. Second Place Team “Stay Classy” with 214 points 4. Third Place Team “Green Machine” with 46 points www.haaonline.org

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prop news pg 70,71.qxp_Layout 1 11/19/19 8:39 AM Page 1

Portfolio Changes The following owner/management companies have added the listed properties to their portfolios: 935 Byrne VP1 LLC: 935 Byrne Apartments, 39 units at 935 Byrne St. Adara Communities: Haven at Westgreen, 225 units at 510 Westgreen Blvd., Katy. Alliance Residential Company: Viridian Design District, 394 units at 7100 Old Katy Road. Alpha Barnes Real Estate Services: Catalon Apartments, 142 units at 6013 Queenston Blvd. American Landmark: The JaXon, 250 units at 4855 Magnolia Cove Drive, Kingwood and Lakefront Villas, 234 units at 1895 Barker Cypress Road. Barvin: Park at Voss, 810 units at 2424 S. Voss Road; Chateaux Dupre, 330 units at 7900 Locke Lane; Memorial Towers, 112 units at 5400 Memorial Drive; The Daphne, 352 units at 1800 El Paseo St. and Grove at White Oak, 156 units at 1710 W. TC Jester Blvd. Better World Properties LLC – Sumar: various locations, 16 units. Butler Properties: various locations, four units. Capstone Real Estate Services Inc.: Elation at Grandway West, 324 units at 23010 Franz Road in Katy. City Gate Property Group: Cottages of Cypresswood, 136 units at 7203 Oakwood Glen Blvd., Spring. DayRise Residential: Brittmore Apartments, 248 units at 16101 Imperial Valley Drive. DoorStopHomes: 518 Magnolia, one unit at 518 E. Magnolia St., Angelton. EOS Real Estate Management Group: Bay Brook Village II, 368 units at 2702 Bay Area Blvd., Webster and Bay Brook Village I, 408 units at 2801 Bay Are Blvd., Webster.

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December 2019

Granite Lakewood Village LLC: Granite Lakewood Village LLC, 221 units at 767 Barry’s Way, Huffman. Greenline Apartment Management LLC: Green Tree Place Apartments, 196 units at 700 Dunson Glen Drive. Greystar: The Museum Tower Apartments, 187 units at 4899 Montrose Blvd. Headway Property Management: Water Mill Apartments, 192 units at 6505 Westheimer Road. Herolz Square Asset Management Inc.: 3901 Main Street Property, six units at 3901 Main St. Indus Management Group LLC: The Hawthorne Apartments, 316 units at 15770 Bellaire Blvd. Jay’s Gym LLC: various location, two units. Kairoi Residential: Kingsland West, 305 units at 18325 Kingsland Blvd. Knightvest Management: Asheville at Spring Branch, 336 units at 10800 Clay Road. The Life Property Management: The Life at Westpark, 312 units at 14100 Rio Bonito Road; The Life at Forest View, 520 units at 201 Hackberry St., Culte; The Life at Bay Pointe, 308 units at 2500 E. James Ave., Baytown; The Life at Spring Estates, 372 units at 16112 North Freeway and The Life at Park View, 309 units at 2739 Lafferty Road in Pasadena. Madera Residential LLC: Promenade Champions Forest, 404 units at 5959 Farm-to-Market 1960 Road, Pasadena. Merge Management: Oaks at Mustang, 125 units at 2101 Mustang Road, Alvin. NOI Property Management LLC: Steeplechase Apartments, 260 units at 11220 West Road. Nova Property Management: Meadows Place Senior Village, 182 at 12221 S. Kirkwood Road, Meadows Place. Oak Leaf Management Co.: Town Plaza Apartments, 58 units at 225 E. X St., Deer Park.

www.haaonline.org

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PinPoint Commercial: Ivy Point Cypress, 136 units at 14928 Mueschke Road, Cypress. Q10 Property Advisors: 2020 Huldy Apartments, 12 units at 2020 Huldy St. Relik Realty LLC: Pearl at Oyster Creek, 84 units at 132 Oyster Creek Drive, Lake Jackson. Rick Center: Allston Property, two units at 839 & 839 1/2 Allston St. Rockstar Capital Management LLC: Steeplechase Apartments, 171 units at 2400 Loop 35 Bypass, Alvin. Roscoe Properties: The Dawson, 354 units at 13411 Briar Forest Drive. St. Anderson Management LLC: 2915 Helberg, four units at 2915 Helberg Road; 1845 West Main, four units at 1845 W. Main St.; 2323 Park, four units at 2323 Park St. and Castle Court, six units at 1401 Castle Court #A. Stonemark Management Company: Palms at Cinco Ranch Apartments, 200 units at 23600 Farm-to-Market 1093 Road. T&N Enterprises GP LLC: Pine Forest Apartments, 161 units at 17103 Clay Road. Tarantino Properties Inc.: Serenity at Cityside, 362 units at 6061 Beverly Hill St. The Travis: The Travis Apartments, 328 units at 3300 Main St. TriArc Living LLC: Candlelight, 220 units at 818 Pinemont Drive.

In the News Camden Property Trust promotes Laurie Baker to executive vice president of operations. Parawest Management announces the promotion of Liz Pedregon to executive director.

Pedregon

Penny Sprang joins Portico as a regional director.

Naperville, Illinois-based Marquette Cos. and Chicago-based Origin Investments start construction on a midrise apartment community at 2404 Navigation Blvd, a 300-unit project described as a nine-story development with 18,000 square feet of retail space for a restaurant and cafĂŠ, according to Marquetteâ&#x20AC;&#x2122;s website. Australian-based developer Caydon USA opens its first U.S. development, a 27-story Midtown highrise known as Drewery Place.

Have something to report from your company or for yourself? Email us your news at comm@haaonline.org.

www.haaonline.org

December 2019

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On Site with ABODE

Photos provided by New Hope Housing Harrisburg

NEW HOPE HOUSING HARRISBURG Honors Awards Property of the Year for a tax credit community.

Property: New Hope Housing Harrisburg Owner/Management: New Hope Housing Inc. Location: 3315 Harrisburg Blvd. Units: 175 Built: 2017 Web: www.newhopehousing.com Interesting features: New Hope Housing leads the affordable housing market in Houston in design, amenities and services. New Hope Housing Harrisburg provides life-stabilizing, affordable, permanent housing with support services for Houston residents who live on limited income. Located in the historic East Downtown, Harrisburg offers 175 fully furnished efficiency apartments. As a mixed-use apartment community, Harrisburg has 4,000 square feet of retail space and 7,000 square feet of commercial office space for nonprofit organizations. The apartment community includes 5,000 square feet of community space for life-enhancing programs, a business center, a social services office, a TV lounge, a community kitchen, a library, onsite washer and dryxers, a courtyard and more. Developed in 2017, New Hope Housing Harrisburg’s site was home to Lubbock Elementary, removed in the 1970s. Opening in 2018 was opportune for Houston, as more than 22% of its residents were displaced by Hurricane Harvey. At the end of 2018, Harrisburg had a physical occupancy of 85% and its close proximity to the Metro light rail increased ridership by 87% from the previous year.

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December 2019

www.haaonline.org

I wasn’t expecting it at all. I was surprised that they nominated me said, laughing. “ I’ve been with th business for 15 years. I never expe anything. For me, if I get my job d or get it right, I’m satisfied with th don’t need recognition. As long a resident and my management and owner are happy, I’m happy. It wa good experience, though, feeling way. I didn’t know that someone watching!”

leg update pg 9, 27, 73.qxp_Layout 1 11/19/19 7:20 AM Page 3

Legislative, continued from Page 27 Architect David Robinson came in first in his bid for reelection, but he will face pastor Willie Davis in the runoff. HAAPAC supports Councilman Robinson and looks forward to another term with his expertise on city council. At-Large Position 3 HAAPAC-backed Councilman Michael Kubosh, who almost won reelection without a runoff in this four-way race, taking nearly 48% of the vote. He received more than twice as many votes as second-place finisher activist Janaeya Carmouche. The two will face each other in this monthâ&#x20AC;&#x2122;s runoff. At-Large Position 4 This was an unexpected open seat with popular Council Member Amanda Edwards opting to concentrate on a race for U.S. Senate next year instead of seeking local reelection. Of the 11 candidates, the first-place finisher was Anthony Dolcefino, who will face Letitia Plummer in the runoff. At-Large Position 5 With Councilman Jack Christieâ&#x20AC;&#x2122;s departure via term limits, this open seat drew nine candidates, the best qualified of which was Sallie Alcorn, long-time policy advisor to former City Councilman and later Chief City Resiliency Officer Steve Costello. Alcorn came in first, but was closely followed by personal injury attorney Eric Dick. HAAPAC supports Alcorn in the Dec. 14 runoff election. At press time, there were many district seats that were not yet endorsed by the HAAPAC. The HAAPAC met after press time to select the remaining district endorsements. Watch your email and/or haaonline.org for endorsement updates for this important, runoff election. Also, the Houston Apartment Association wants to offer heartfelt thanks to the city officials we know will be retiring at the end of this month: Brenda Stardig, Jerry Davis, Ellen Cohen, Dwight Boykins, Steve Le, Mike Laster, Amanda Edwards and Jack Christie. Serving in city government is a hard job that involves getting a lot of criticism and very little credit for managing a multibillion-dollar budget, a huge public safety operation and enough sewer pipe to stretch from Houston to Athens, Greece. Please let these dedicated public servants know how much we appreciate their sacrifice on our behalf. If you have a regulatory problem or question, call the HAA main line at 713-595-0300 and ask for Public Affairs. www.haaonline.org

December 2019

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ad index pg 74.qxp_Ad Index pg 74 11/19/19 8:41 AM Page 1

Index of Advertisers By CATEGORY A/C Supplies

Laundry Equipment & Supplies

HAA Products & Services

Century A/C Supply . . . . . . . . . . . . . . . . . . . . . . . . . . .5 281-530-2859 . . . . . . . . . . . . . . . . . .www.centuryac.com

Scott Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 713-686-7268 . . . . . . . . .www.scott-equipment.com

Rental Credit Reporting . . . . . . . . . . . . . . . . . . . . . .63 713-595-0300 . . . . . . . . . . . . . . .www.haaonline.org/rcr

Carpet Installation

Locks & Locksmiths

Dixie Carpet Installations . . . . . . . . . . . . . . . . . . . .33 281-261-6334 . . . . . . . . . . . . . . . . .www.dixiecarpet.com

CKI Wholesale Lock Supply . . . . . . . . . . . . . . . . . .65 713-462-0704 . . . . . . . . . . . . . . . . . . . . .www.ckilock.com

HAA reserves the right to reject any advertising if its content is inappropriate or inconsistent with HAA’s standards for publication or HAA’s business interests, in HAA’s sole opinion.

Maintenance Supplies

Collection Agencies Alexander-Rose Associates Inc. . . . . . . . . . . . . . .65 713-644-4441 . . . . . . . . . . .www.alexanderrose-inc.com

Maintenance Supply Headquarters . . . . . . . . . .14 281-530-6300 . . . . . . . . . . . . . . . . . .www.supplyhq.com

Management Companies Electric Contractors Affordable Quality Electric . . . . . . . . . . . . . . . . . . .13 713-695-5992 . . . . . . . . . . . . . . . . .www.acuityelectric.com Brandt Electrical A/C & Heating Services . . . . .2 281-693-3383 . . . . . . . . . . .www.brandtelectrical.com

Rockwell Management . . . . . . . . . . . . . . . . . . . . . .43 713-957-8994 . . . . . . . . . . . . .www.rockwellmgmt.com

Paving Contractors Pavement Services . . . . . . . . . . . . . . . . . . . . . . . . . . .70 281-758-8434 . . . . . . . . . . . . . . . . .www.nopothole.com

Foundation Repair Church Foundation Repair . . . . . . . . . . . . . . . . . . .35 713-468-8400 . . .www.churchfoundationrepair.com

Personnel Agency

General Contractors

ASAP Personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 972-432-6667 . . . . . . . . . . . . . . . . . . . . .www.asapdo.com

Camp Construction Services . . . . . . . .Back Cover 713-413-2267 . . . . . . . .www.campconstruction.com

Plumbing Contractors

Cotton Commercial USA Inc. . . . . . . . . . . . . . . . . .10 877-511-2962 . . . . . . . . . . . . . . . . . . . .www.cottongds.com

AAA Plumbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 713-462-4753 . . . . . . . . . . . . . . . . . .www.aaaplumbers.com

Crestmark Construction Services . . . . . . . . . . . .31 713-426-6161 . . . . . . . . . . .www.crestmarkservices.com FSI Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 832-767-1115 . . . . . . . . . . . . .www.fsiconstruction.com Gemstar Construction & Development . . . . . .39 281-821-1195 . . . . . .www.gemstarconstruction.com

Resident Screening Service CoreLogic Rental Property Solutions . . . . . . . . . . . . . . . . . . . . .Inside Front Cover 888-297-8821 . . . . . . . . . . . . . . . . . . .www.corelogic.com

Guardian Construction . . . . . . . . . . . . . . . . . . . . . . .47 832-672-4196 . . . . . . . . . . . .www.guardianconst.com

Resurfacing

MultiFamily Services . . . . . . . . . . . . . . . . . . . . . . . . .70 713-266-9100

Perfect Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 713-952-0202 . . . . . . . .www.perfectsurfaceinc.com

RENCON . . . . . . . . . . . . . . . . . . . . . .Inside Back Cover 713-666-3636 . . . . . . . . . . . . . . . . . . . . . .www.rencon.com

Screens

TPI Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 713-668-7986 . . . . . . . . . . . . . . . . . . . . . . .www.tpiinc.com

Glass – Plate, Window, Etc. Ameristar Screen and Glass . . . . . . . . . . . . . . . . . .57 713-683-6767 . . . . . . . . . . . . .www.ameristarglass.com

Insurance

TARGET QUALIFIED LEADS With HAA’s job board, you’ll discover a professional community that’s committed to helping you find the right candidate or your next job opportunity in the greater Houston and surrounding areas.

www.haaonline.org jobs@haaonline.org 713-595-0300

Ameristar Screen and Glass . . . . . . . . . . . . . . . . . .73 713-683-6767 . . . . . . . . . . . . .www.ameristarglass.com

Security Control Equipment/Systems SentriForce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25, 45 888-671-2202 . . . . . . . . . . . . . . . . .www.sentriforce.com

Swimming Pool Service

Harco Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 713-681-2500 . . . . . . . . . . . . . . . . . . .www.harco-ins.com

Landscape Contractors Outdoor Elements . . . . . . . . . . . . . . . . . . . . . . . . . . .37 713-955-0990 . . . . . .www.outdoorelementstx.com Texscape Services . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 281-846-3779 . . . . . . . . . .www.texscapeservices.com

Poolsure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 800-858-POOL . . . . . . . . . . . . . . . . .www.poolsure.com

Trash Hauling Waste Management . . . . . . . . . . . . . . . . . . . . . . . . .65 713-354-5230 . . . . . . . . . . . . . . . . .www.thinkgreen.com

www.haaonline.org/rcr

Want to see current and previous issues of ABODE online? Go to http://issuu.com/haa_abode. Or view this issue on your computer, iPad or smartphone at http://issuu.com/haa_abode/docs/abode_dec2019. 74

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Marketline pg 75.qxp_Layout 1 11/19/19 8:41 AM Page 1

MarketLine By BRUCE MCCLENNY, President, ApartmentData.com

• • • • • • • • • • • • • • • • 1025 – • • • •

HOUSTON

1050 –

Snapshot 90.0% $1,048/mo. $1.19/sq.ft./mo. 883 sq.ft.

Past 12 Months: 3.4% rental rate growth 13,333 units absorbed

– 90.0 975 –

– 89.0

– 88.0

•

Recently Opened (12 months): 57 communities 14,579 units

1000 –

Under Construction: 75 communities 21,755 units Oct 19

Sep 19

Jul 19

Aug 19

Jun 19

May 19

Apr 19

Feb 19

Mar 19

Jan 19

Dec 18

Oct 18

Nov 18

Sep 18

Aug 18

Jul 18

May 18

Jun 18

Apr 18

Mar 18

Jan 18

Feb 18

Dec 17

Nov 17

– 87.0

Proposed Construction: 90 communities 27,657 units

History of Effective Rental Rate & Occupancy for All Units

Hottest Submarkets Over the Past Three Months

Concessions

Annualized Rank 1 2 3 4 5

Occupancy (%)

Operating Supply: 2,822 communities 661,536 units

Rental Rate (¢/sq.ft./mo.)

Occupancy: Price: Rental Rate: Size:

• • • •

Submarket I-69 North Katy/Cinco Ranch/Waterside Hwy 288 South/Pearland West U of H/I-45 South Braeswood/Fondren SW

% of Market Absorbed 5.4% 4.6% 2.1% 3.4% 3.5%

Rental Rate Growth % 2.3% 1.3% 1.0% 0.8% 0.6%

Total Units Class w/Concessions All 296,330 A 81,825 B 113,144 C 87,293 D 14,068

% of Total Units 45% 52% 44% 43% 31%

Average Special -2.9% -4.1% -2.2% -2.3% -2.2%

Citywide Effect -6.2% -7.6% -5.2% -5.3% -6.6%

One Month Free = -8.33%

THE FIRST TABLE ABOVE GIVES A SNAPSHOT of the current market conditions. The graph displays the overall occupancy and effective rental rates over the past 24 months. These statistics are derived from a continuous survey of all apartment communities in the Houston region. The effective rental rates are the calculated net of concessions and utility adjustments. The second table lists the five hottest submarkets in the Greater Houston area. There are a total of 42 submarkets, and the ranking is based on the best combination of rental rate growth and absorption over the past three months. The third table distributes and analyzes concessions (specials) by classification. Concessions generally are represented by three types of specials: move-in, months free or floor plans. The effect of these specials is captured and prorated over a lease term to arrive at a percentage reduction in market or street rents.

TEXAS

Dallas/Ft. Worth

San Antonio

Austin

Occupancy: Price: Rental Rate: Size:

91.5% $1,157/mo. $1.32/sq.ft./mo. 875 sq.ft.

90.8% $984/mo. $1.16/sq.ft./mo. 852 sq.ft.

91.8% $1,310/mo. $1.50¢/sq.ft./mo. 874 sq.ft.

Past 12 Months: 5.7% rental rate growth 21,050 units absorbed

Past 12 Months: 5.5% rental rate growth 5,613 units absorbed

Past 12 Months: 8.1% rental rate growth 8,692 units absorbed

Operating Supply: 3,134 communities 738,944 units

Operating Supply: 919 communities 195,380 units

Operating Supply: 1,008 communities 234,607 units

www.haaonline.org

ApartmentData.com has been providing apartment data and marketing products since 1986. ApartmentData.com provides real-time access for property specific information, market surveys and historic submarket data for more than 3.5 million apartment units in Texas, Florida, Georgia, Arizona, North Carolina and Tennessee. For more information, contact Bruce McClenny at 800-595-8730. © 2019 ApartmentData.com December 2019

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In Memoriam

John Fedorko 1958-2019 It is with great sadness HAA announces the passing of Board Member John Fedorko, C&F Interests. He was a former HAA vice president at large, a member for more than 30 years and served on the HAA Board of Directors for 20 of those years. John William Fedorko, 61, of Houston, passed away peacefully on Tuesday, October 15, 2019. Born January 11, 1958, in Trenton, New Jersey, he was the son of Maryann Fedorko and the late John M. Fedorko. He was the oldest of seven siblings. On October 15, 1983 he married Jana Kneppler Fedorko. He graduated from Cornell University with a B.S. in Hotel Administration. After moving to Houston, TX, he and business partner, the late Kelly Gene Cook, started a successful real-estate investment business which John owned and managed for over 30 years. He was always drawn to the ocean, especially Texas' Gulf Coast which explains his love for fishing and spending time with family at their home in Galveston, TX. He was an avid fitness enthusiast and enjoyed staying active. He was a member of the Houston Apartment Association for more than 30 years and was a board member for 20 of those years. He was also a member of the Greater Houston Pachyderm Club and served on the board as treasurer for several years. He is survived by his wife, Jana K. Fedorko of Houston, TX; son and daughter-in-law, Michael Ryan and Loreal Sample of Pueblo, CO; son and daughter-in-law, John William Jr. (Billy) and Holly Fedorko of Houston, TX; son, Andrew James (Drew) Fedorko of Houston, TX; son and daughter-in-law Benjamin Adam (Ben) and Laura Fedorko of Houston, TX; grandchildren, John William III (Will), Kendall Beth, Mattie Kate, Maxwell James (Max); mother, Maryann Fedorko of Langhorne, PA; brothers, William (Bill) Fedorko of Quakertown, PA; David Fedorko of Eldersburg, MD; sisters and brothers-in-law, Christine and Steven Hoffman of North Wales, PA; Elizabeth and Robert Monahan of Collegeville, PA; Susan and Charles Tutela of Point Pleasant, PA. He was preceded in death by his father, John M. Fedorko; and brother, Michael Fedorko. A service was held on Friday, October 18, 2019 at Bayou City Fellowship, 1400 Brittmoore Rd, Houston, TX 77043. Curtis Jones was the officiant. In lieu of flowers, memorial may be made to The University of Texas M.D. Anderson Cancer Center or Bayou City Fellowship.

ABODE

December 2019

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