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Working as an Essential Employee Here are some tips from professionals with experience working in times of crisis.
“Our strengths in the multifamily industry are found in our people. Those dedicated people on the front lines who are accessible, approachable and rock solid for their communities.”
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A note from the editor: This article was written on March 31. It was edited on April 3. The COVID-19 crisis in Houston may have changed since this article was written.
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ecause of the Houston Apartment Association and the Texas Apartment Association’s efforts, property management professionals were included in Harris County Judge Linda Hildalgo’s Stay Home, Work Safe Order as essential employees. It is challenging to lease and manage properties during this unprecedented crisis, but the multifamily industry is accustomed to challenges. “During my 35-year career in the multifamily industry, we have navigated through many crises. Each one teaches us something new. From floods to fires, hurricanes to banking crises, we weather storms and we rise again, stronger, more united and more resilient than ever,” President of Houston-based Better World Properties LLC, Terri Clifton, said. “I believe the same will hold true for the current global viral crisis. Our strengths in the multifamily industry are found in our people. Those dedicated people on the front lines who are accessible, approachable and rock solid for their communities.” Clifton, a 35-year multifamily industry veteran, has worked at every level of property management, including leasing associate, property manager, regional manager, apartment owner and now president of her own property management firm. Better World Properties LLC was at the forefront of recovery efforts during Hurricane Harvey, one of the costliest tropical cyclones in history. Angela Blanchard, a partner of Better World Properties, is a globally recognized expert practitioner in community devel-
May 2020
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