SOUTHERN CHOICES, LLC was founded nearly 15 years ago in Vidalia, Ga., by Debra Kirkland and has expanded to the Springfield area—serving the Coastal Region Counties.
Tyler Dorn joined the company in July 2023 as a partner leading the company on this side of the state at our new location in Effingham County.
Southern Choices, LLC’s mission is to make a difference in the lives of individuals with developmental disabilities. As an agency, we support any individual starting at age 3 years of age to adulthood with a developmental disability.
Our staff can support to provide respite services to families, community access integration for individuals, and support within the home to promote independence in daily living activities.
If you have a loved one, know someone in need of support, or are looking for employment to make a difference, give us a call.
PUBLISHER
Jan Southern Jan@JDelSURMarketing.com 912-318-8645
CHIEF OPERATIONS OFFICER
Morris L. Southern Morris@JDelSURMarketing.com
CLIENT SERVICES
Christie Wilson, Director of Advertising Christie@JDelSURMarketing.com
OFFICE MANAGER
Chris Antonio Chris@JDelSURMarketing.com
DESIGN
Laura Zielinski
DISTRIBUTION
Penny Redmond
Effingham Magazine is proudly produced by:
PUBLISHER’S THOUGHTS
Veterans & First Responders
Creating and publishing the annual Veterans & First Responders issue of Effingham Magazine is just our small way of showing our appreciation and respect for these individuals. They are not always the most prominent, but they have a heart for serving their community.
On our cover, we feature Kirk Brennaman, owner of Down and Dirty Dog Training. He’s had a lifelong passion for dogs: the only time he hasn’t had one was when he was living in the barracks while serving in the Army! He opened his business after leaving a career in law enforcement in 2021 but is still involved with the field through his Pawsitive Changes program, where inmates at Effingham County State Prison learn to train dogs from the Effingham County Animal Shelter. His story starts on page 10.
135 Goshen Rd Ext., Suite 251, Rincon, GA 31326 (912) 295-5406 EffinghamMagazine.com
LETTERS TO THE EDITOR
Write to us and tell us what you think. Effingham Magazine welcomes all letters to the editor. Please send all letters via email to Jan Southern at Jan@JDelSURMarketing.com Letters to the editor must have a phone number and name of contact. Phone numbers will not be published.
ARTICLE SUBMISSIONS
Effingham Magazine welcomes story ideas from our readers. If you have a story idea or photo essay you would like to share, please submit ideas and material by emailing Jan Southern at Jan@JDelSURMarketing.com Stories or ideas for stories must be submitted by email. Only feature stories and photo essays about people, places or things in Effingham County will be considered.
CIRCULATION: Effingham Magazine is published bimonthly and distributed to more than 250 locations throughout the area, as well as mailed to thousands of homes. The full magazine is available online at EffinghamMagazine.com
Views expressed in editorial or advertising do not imply endorsement by J. DelSUR Marketing Group. Reproduction in whole or in part in any manner without the written permission of the publisher is strictly prohibited.
We also highlight the career of Paul Wynn, who discovered his passion for law enforcement while looking for a way to support his child as a single father. He has worked for the Springfield Police Department since 1993 and worked his way up the ranks before accepting the role of chief in 2005. Find his story on page 26.
When someone calls 911, there’s a good chance they’re having the worst day of their lives. We took a look inside the Effingham County 911 Dispatch to see how they handle the intense emotions that come along with the job. Read more on page 34.
This issue is an honor to produce because we take pride in recognizing people who serve out of a desire to help others. We hope you enjoy their stories.
CEO/Publisher Effingham Magazine
Jan Southern
Melissa McBride Stille of Stille-DeWitt Health Brokerage, LLC
Are You Ready for Health Insurance Open Enrollment?
Melissa McBride Stille is a health insurance broker who has been in the health insurance industry for 15 years. As the sole proprietor of Stille-DeWitt Health Brokerage she is dedicated to presenting her clients with the best health care options available because, “I work for my clients, not the insurance company!”
Medicare Annual Open Enrollment Oct 15 - Dec 7
The Medicare Open Enrollment Period is when everyone with Medicare has to choose to either keep their current plan or enroll in a different one.
Don’t make the mistake of thinking your insurance coverage and cost remain the same because they do not! Health and drug plans can change cost, coverage, and who is in their networks from year to year.
It’s tempting to keep what you have, even if you aren’t satisfied, because investigating new plans can be very confusing. That’s why working with a local agent is critical to obtaining the best outcome for your needs.
Working with Melissa—at no cost to you—will ensure that you:
• get the most benefits from your plan
• get the lowest drug cost
• get personal service all year whenever you need help or have questions
Melissa can explain the four parts of Medicare (A, B, C, and D) as well the difference between Medicare Advantage and Supplemental Plans. She can also assist with seeing if you qualify for Extra Help (federal prescription help), Medicaid or to eliminate the monthly $164.90 Medicare Part B Premium (2023 premium).
Melissa also works with Medicare recipients under 65, including those who have Medicare through Social Security Disability, because they too have to make the same decisions annually.
Local Trusted Agent
With so many health insurance companies trying to get your business, how do you know what to do? Their only goal is for you to change your plan.
“That’s how they make money. They do not have any special plans, so don’t be fooled,” says Melissa. “They can change your plan without a signature or without you knowing! All they need is your Medicare number, so do not give it out.”
Melissa takes pride in helping you find the plan that fits YOUR needs and being there for you after open enrollment.
“When a client’s circumstances change, that can impact their health insurance, so keeping in touch is crucial,” she says. “I promise, as my client, you will hear from me. I care about each and every client and do a review of everyone’s health policies every year because there are so many changes annually. I like to simplify things and present you with your best options.”
If you have a question regarding your health insurance options, give Melissa a call or send her an email. Remember, there is NO COST because, “I work for my clients, not the insurance company!” Cell (912) 239-7119 | www.StilleYourAgent.com Melissa@StilleYourAgent.com
CONTRIBUTORS
1. Leidy Lester is a freelance photographer from Bogota, Colombia, with 8 years experience. She has traveled and worked all over the United States. One of her proudest achievements is the work she did with models and highly experienced photographers in Las Vegas.
2. Ari Lawrence, owner of Ari Lawrence Photography, has been a local photographer in the Savannah area for over 15 years, specializing in family photography. She loves traveling, watching sunsets, and spending time with her husband John, their 13 year old son Jayden, and their 3 year old twins Ian and Madison.
3. Gail Parsons has more than 30 years experience writing for magazines and newspapers. She most enjoys feature writing because it allows her to meet interesting and inspiring people, and share their stories. In 2023, she and her husband fulfilled a long-held dream to move to the Savannah area and have settled in Rincon. She is also an artist and enjoys traveling and spending time at the beach.
4. Erich Perez and his wife, Dr. Misty Seale are owners of iHeart Dental in Rincon. Erich’s other role is Founder and president of Kronos Media Productions and K&R Studios in Rincon. They specialize in videography and photography as well as sound and recording. Erich and his wife are avid Jeep enthusiasts and have 5 American Bulldogs. You can check them out at @gods.of.dogs on Instagram.
5. Claire Sandow is a freelance graphic design and marketing professional who lives in Savannah with her husband, daughter and cat. She is a graduate of Georgia College & State University, where she received a degree in Mass Communication. In her spare time, she enjoys pursuing her many hobbies, including knitting, crocheting, quilting and running.
6. Katrice Williams is a married mother of two. She graduated from Georgia Southern University with a Business Administration Degree. She later decided to pursue her writing interests. Katrice appreciates the Lord Jesus Christ and the many blessings He has bestowed upon her. She loves spending time with her family.
7. Laura Zielinski is a freelance graphic designer specializing in print design. With more than 16 years experience, Laura enjoys shaping stories through meaningful design. When she’s not working, she loves spending time with her husband Keith and their three beautiful children, Alli, Matthew and Claire.
8. Mabel, morale officer, enjoys roaming the backyard, sitting for hours on the back porch and coming to the office to greet visitors and encourage the staff. Mabel loves getting treats and taking long naps in her mommy’s office in the afternoons.
CEO/Publisher
Christie Wilson Director of Advertising
Jan Southern, DPA
Mabel Morale Officer
DOWN AND DIRTY DOG TRAINING
Story by Katrice Williams | Photography by Leidy Lester
t’s always about quality over quantity for me. These dogs are members of a family— a family’s best friend,” Kirk Brennaman says. Kirk is the founder and owner of Down and Dirty Dog Training LLC, which opened its doors in September 2021. Kirk, a former law enforcement professional, decided to follow his passion for dog training after serving in the field as a canine handler.
“I fell in love with working with dogs. When I had gotten out of law enforcement, I knew that all I wanted to do was work with dogs,” he says.
Kirk’s passion for dogs stems even further back than that; he has loved them as long as he can remember.
“I’ve had dogs since the minute I was born. The only time I did not have any dogs was when I was in the barracks in the military, only because they were not allowed,” he says.
After getting out of law enforcement, Kirk obtained all his trainer licenses and insurance, and he began building kennels in his garage.
“Things just took off from there,” he states.
Mission
Kirk’s goal as a trainer has been to help ensure that the relationship between dog and family is a healthy, happy one.
“I want to help give people the ability to understand their dog and for their dog to understand them. When a person and their dog are on the same wavelength, it allows for cohesiveness. That clear communication allows for less stress for the family and for the dog,” he states.
Dog training is definitely a dance; there are a lot of little parts that go into making it work properly. “ “
Training
Kirk mentions four essential elements of training to help obtain desirable results from a dog: consistency, communication, structure and accountability.
“Those four things have to be part of a dog's life for success. Training is creating that nice, clear association in communication between dog and trainer,” he says.
Down and Dirty Dog Training offers various types of training (onleash or off-leash), including: private lessons or group lessons, board and train, along with therapy dog training for certain service dogs.
Private lessons take place once per week. Kirk travels to a client’s home to train their dog. He gives each client a bit of homework after the training—all those areas they should work on with their dog until the next session.
“Private lessons put more responsibility on the client’s shoulders; they have to keep up with that training every day,” he says.
Group lessons are typically done upon request. Trainers train their dogs alongside other trainers and their dogs; this allows each trainer and dog to work together in an uncontrolled public atmosphere.
Board and train is an on-leash or off-leash obedience training. It tends to be the most common training, as it is very convenient for clients. Kirk picks up the client’s dog and keeps it for a minimum of four weeks.
“It gives me all day, seven days a week, to focus on behaviors. When the dog goes home, all we have to do is get their dog to respond to them the same way it responds to me,” he states.
Kirk offers complimentary lessons after the board and train to help each family create that beneficial training structure. “It’s easier for them to keep up with that foundation that has already been laid,” he adds.
Throughout the board and train, dogs are taught to follow such essential commands as “Sit,” “Down,” “Stay,” “Recall” and “Place.” Normally, dogs are able to learn some good house manners and the ability to walk on a loose leash in public. The dogs are also trained to have better impulse control.
“Every time the dog comes out of the kennel to play, to potty or to train, it is all created with structure; they have to sit or stay for their kennel doors to be opened. It’s essential to teach the dog that stability equals reward,” Kirk states.
The exact duration for each dog’s training depends on a variety of factors: the age of the dog, the breed, the dog’s drive and confidence level, current behavioral issues and the end goal that the client desires.
“No two dogs really learn at the same rate,” Kirk comments.
That said, Kirk is no respecter of dogs. He enjoys working with them all. Though there are certain breeds that are genetically inclined to become productive at a faster rate than others, Kirk looks upon each dog as having a world of unleashed potential. Whether training Chihuahuas, Doodles, Hounds, Retrievers or Shepherds, Kirk admits that he will work with almost any dog capable of being trained.
“Dog training is definitely a dance; there are a lot of little parts that go into making it work properly,” he says.
If there are questions regarding a dog’s trainability, Kirk will often take the dog through a series of evaluatory drills to ensure that it is trainable.
“I’ve found that most dogs can learn some aspect of training. People would actually be surprised how capable their dogs are,” he says.
Doing More
In October 2022, Kirk began the Pawsitive Changes Prison Program (a prison work release program). During this time, he began volunteering at the Effingham County Animal Shelter. Alongside the shelter, Kirk teaches inmates from the Effingham County State Prison how to train the shelter dogs. If the inmates properly achieve the task of instilling basic obedience skills within the dogs, they receive a 40-hour certificate of completion from his business.
“As long as they’re doing right by the dogs and giving it their all, that’s all that matters to me,” Kirk says.
obedience, it is more likely that a good family will adopt them.
“It’s therapeutic for the dogs as well. The dogs are getting the engagement they’ve lacked or have been deprived of. They’re getting that structure. It’s a really good give and take,” he says.
In addition, Kirk has been helping to train therapy dogs for the Effingham County School System alongside a company he contracts with. The first cohort of trainers and their therapy dogs are prepared to begin servicing the school district this upcoming school year. Several dogs are in line to take their Pet Partners Test which must be successfully completed prior to servicing the district.
Kirk knows the difference the dogs can
success. It taught me about who I am as a man and what I’m capable of; it created the drive that I currently have,” he states.
Kirk has enjoyed training service dogs—dogs that thrive from structure and having a purpose. He knows the extraordinary impact the dogs have made on countless servicemen, especially those enduring mental health concerns.
“The bond a man has with his dog is something that you truly don’t see elsewhere. Having that comforting touch, or just having a dog in the same room, helps people calm down immensely. They’re more willing to open up about things. A dog gives you their undying love no matter what is going on,” he says.
I wouldn’t be the person I am today if I wasn’t part of the military—gaining that exposure and discipline that allowed for selfless service was fundamental to my current success. “ “
The program has been a success for both the inmates and the animals. The inmates have helped to develop some good manners and obedience in some of the dogs.
“It’s been wonderful. It’s giving the inmates an opportunity to open up and express their personality. They’re doing a selfless service. Being able to create that bond with the animal is very therapeutic in my opinion. It’s a judgment-free zone where they can open up, handle the dog, train the dog and play with the dog,” Kirk says.
When the dogs have basic
make in a young person’s life, especially those experiencing various challenges. That interaction with that kind, furry friend is quite impactful.
“I think we have recently only touched the surface of the therapeutic benefits people get from dogs,” he says.
Service
Kirk served in the U.S. Army’s Infantry Division for several years.
“I guarantee that I wouldn’t be the person I am today if I wasn’t part of the military—gaining that exposure and discipline that allowed for selfless service was fundamental to my current
Moreover, Kirk’s time serving as a canine handler was one of his biggest inspirations for becoming a trainer.
“If it wasn’t for law enforcement–them sending me to canine school–I wouldn’t have the background, knowledge and understanding that I have to be able to do what I’m doing today,” he says.
On the Horizon
Kirk is looking forward to opening a new training venue—a full training and kenneling facility to service Effingham and the surrounding area.
“It will allow me to service more people. I will be able to offer more services, specifically more boarding services. People will have a place to take their dogs where they’re confident they will be taken care of properly,” he says. Kirk is excited about what is on the horizon for him and his four-legged friends. ■
For more information about Down and Dirty Dog Training, call 912.677.7410 or visit www,downanddirtyk-9.com.
Thank You
Members of our MILITARY, VETERANS, and FIRST RESPONDERS have worked and sacrificed so much for our community and our country. Effingham Magazine is proud to tell their stories and to feature businesses and services that support them.
BEST OF EFFINGHAM 2024
From health, wellness, entertainment, shopping and the organizations that make our community the best place to live, work and play—it’s your votes that will decide the Best of Effingham 2024.
Voting period: July 15 to August 14, 2024
Everyone who votes will be entered to win one $100 Gift Card The winner will be chosen randomly, at the end of the voting period.
TO VOTE: Hover your phone’s camera over the QR code or visit BestofEffingham.com Polls close August 14, 2024, at midnight.
Results will be published online and in the October/November issue of Effingham Magazine
Home of the free and the brave.
We know a thing or two about home. For 70 years, we’ve been building houses that become homes. Among our homeowners are the brave men and women who proudly serve our country and our community.
Lonadine is a our newest development, boasting a smalltown flair. Located in Springfield, Georgia, Lonadine is close
to Pooler and offers new homes with up to six bedrooms. Amenities include a pickleball court, picnic shelter, dog park, and playground. Walk to nearby Effingham County Middle and High Schools.
At Mungo Homes, we’re all about “home” ... and proudly salute those who help make it the best place to be.
Thank You to Veterans Nominated by Members of our Community
DR. COURTNEY HOLMES, D.MIN, BCC, LCSW, QCSW, MAC
As told by nominator
Tell us about her family.
Courtney is a veteran and currently serving in the Alabama Air National Guard. She is married with 4 children and a local business owner. She lives in Rincon and children are educated in the Effingham County school system.
In what branch of service is she serving?
She has been serving for the past 22 year. She was enlisted for 20 years at the 165th Airlife Wing and an officer in the Alabama Air National Guard.
How does she give back to the community?
She gives back by partnering with those in the community, church,, through her service, and through her sorority of Delta Sigma Theta Sorority, Inc.
Can you include what she may recall as her most memorable experience during her time of service?
When she was a part of the receiving of the local young man here in Effingham County who was bought back from oversees and she was a part of the parade to salute his body.
What advice would she give about serving her community?
It should be something that everyone is required to do if they are able. This has been the best experience of her life and that the military support her through understanding strategic and organizational leadership, breaking generational curses, and give a sense of proud about your country.
KENNETH FELLS
Tell us about your loved ones
I have been married for 6 years July 21st. My wife is a hairstylist. We have 3 boys, KC 5 years old, Kash 3 years old, and Kodi 7 months.
In what branch of the military were you in? Navy
How do you give back to the community?
Works security to Hope City Church keeping the church safe and secure while the community enjoys service. Also, the owner of Make It Snowcone serves snow cones and cotton candy to the community.
What was your most memorable experience during your time of service?
The first I experienced the flight deck in the middle of the ocean. It felt like surfing on a your personal surfboard. I was so scared and noodle legs that could not stop shaking. But after repetition, the flight deck was a piece of cake.
What advice would you give about serving your community?
I love community and the people loves us back. Thanks Effingham.
DR. NICOLE WASHINGTON, DHA, RN, BSN
As told by nominator
In what branch of service was she in?
Dr. Washing served as a Captain in the United States Air Force as a Surgical Nurse for 11 years. She played a crucial role in Operation Desert Shield/Desert Storm, where she awas instrumental in saving the lives of countless Airmen and Soldiers.
How does she give back to the community?
Nicole, who now has a Doctor of Health Administration degree, gives back to our community daily through her current position as Director of Quality at Effingham Health System. Although she has been retired from service for several years, she also continues to give back to the Veteran community in both Effingham County and Port Wentworth. She actively serves with the Rincon VFW Post 12149 and enjoys attending events hosted by other Veterans groups throughout the state.
Can you include what she may recall as her most memorable experience during her time of service?
Dr. Washington's most cherished memories from her time in service include transporting soldiers who needed to be transferred from Korea to Hawaii for rehabilitation. She found this experience particularly impactful because it allowed her to see these soldiers as human beings rather than just soldiers. She treasured the opportunity to get to know them on a personal level, providing them a safe space to be themselves.
What advice would she give about serving her community?
Dr. Washington believes that serving in the military has been one of the best experiences of her life. She continues to live by the Air Force core values: integrity, service before self, and excellence in all you do. Her advice is to embrace these values in every aspect of life and community service.
KEVIN DIAZ
As told by nominator
Tell us about his family.
Wife- Angela Diaz. Daughter -Alexa Diaz, Parents - Angel and Marie Diaz
In what branch service was he in and what organization does he work for?
United States Marine-Retired & US Customs and Border Protection-Active
How does he give back to the community?
Has served in a combined effort for over 25 years protecting the United States both domestically and abroad.
Can you include what he may recall as his most memorable experience during his time of service?
Has served in a combined effort for over 25 years protecting the United States both domestically and abroad.
For the Marine Corps - The Marine Corps Crucible is a 54-hour field training exercise that tests recruits' physical, mental, and moral abilities. It's the final event of boot camp recruit training and is considered a defining experience.
For US Customs and Border Protection - Kevin has shared a story with us about when he was at the border and a little eight-year-old was being sent across the border to meet some family member on the East Coast. She was terrified and crying so Kevin spoke to her in Spanish. He then gave her his phone and put a movie on in Spanish to comfort her and had to explain to her in Spanish, that the female officers were going to help her take a bath, give her some fresh clothes, and that they will not hurt her. After all of that, he saw that she got onto the bus that would take her to her destination.
What advice would he give about serving his community?
This is direct quote from Kevin: “ A veteran’s pride resonates in the honor of serving a community that they have dedicated their lives to protect, defend and uplift.”
EFFINGHAM RECREATION
CHIEF LOGS MORE THAN THREE DECADES IN SPRINGFIELD UNIFORM
Story by Gail Parsons | Photography by Erich
Perez
With more than 30 years of law enforcement behind him, Springfield Police Chief Paul Wynn lives and works by a simple code— treat all people with respect.
The respect he was shown by a police detective in Savannah many years ago was one of the guiding factors that led him to this career.
“I got married early and I got custody of my son when I was 17,” he said.
When he divorced his first wife, it was not an amenable situation and he had four contracts put out on his life.
“They convicted my ex-wife and her mom of conspiracy to commit murder,” he said.
Attempting to put that experience behind him, he took his son and moved to Jacksonville. He worked a number of odd jobs before heading back to Savannah where he had family. But he still didn’t have a grasp on what he wanted to do with his life and how he was going to support his child.
He looked into joining the military and took the Armed Services Vocational Aptitude Battery. With a score of 86, he had a large field of career choices to pick from.
But then, the recruiter found out he was a single father.
“They were talking about signing custody over to someone and I was like, ‘I just went through all this and got custody of him, I wasn’t giving that up,” he said.
Finding His Way to Law Enforcement
“It was the following July,” he said. “I saw the ad on Friday, and I came up here. I looked a little rough because I thought I was just gonna come in and pick up an application. I didn’t think I was going to see anybody.”
It turned out the chief was there, which was probably a good thing otherwise he may not have known the application period closed at the end of that day. He
compartmentalized. They’re running from call to call; they take a report and hand it off to a detective or investigator, they never get to really know the people.
“At a small agency, you got to do everything,” he said.
That allows them to meet the citizens and build generational relationships.
“In a smaller town, you’re dealing with the same people all of the time,” he said. “You can pay more attention to certain problems. You can concentrate more, you kind of know where your problems are.”
My whole reason to get into law enforcement was to help people like I’d been helped. “ “
When he came back from Jacksonville, he met up with a friend who was in law enforcement and went on a few ridealongs with him.
“I’ve always been kinda small but I’ve always been that guy who took up for people,” he said. “I thought this might be a good thing to get into.”
When he went through Georgia Police Academy the state had just opened the school up for self-pay. Prospective officers could either be hired by a police department, which would send them or they could pay their own way.
“I put myself through school because I didn’t want to be tied down to any agency,” he said.
He earned his certification in October 1992. It would be several months before he landed in Springfield.
went home, filled out the application, and got it turned in before the deadline.
The next Tuesday he had his interview.
“I’ve been here ever since,” he said. “I started as a regular patrolman and just worked my way up.”
Growing into the Job
As he settled into his new career, Wynn realized this career was right for him, partly because of the philosophy the department operated under.
“My whole reason to get into law enforcement was to help people like I’d been helped,” he said.
Being able to make a positive difference in people’s lives kept Wynn in law enforcement for three decades. It’s also what kept him in Springfield. At a larger agency, officers are more
Wynn believes in community policing, a philosophy that encourages police officers to become familiar with their community and its residents as opposed to just answering calls.
“We go around and get out and talk to people,” he said. “We make sure we know what’s going on. We can’t be everywhere 24/7 but we’ll ride by and stop and ask how everything’s going and if there’s issues in the neighborhood.”
Having this kind of philosophy in place helps as the people of Springfield watch their small, tight-knit community grow.
“Over the past 20 years we’ve really started to see an influx into the school system because Effingham has a great school system and I think people are just trying to get their kids a better education,” he said.
As attendance grew, the school offered to help fund a school resource officer, which Wynn said was a God-send.
“We are very blessed to get that one,” he said. “That worked out great for us because as much stuff that has been going on in the world and across the United States, I just think it’s a lot better if you have an officer there.”
With growth comes an increase in crime and police calls. From 2018 to 2022, Wynn said his department’s call volume went up 100%. Part of that is because Springfield’s footprint is growing with the annexation of land into the city limits.
Above all — Respect
Over the years, Wynn had opportunities to move on—at one point he could have gone to the FBI Academy—but Effingham County had become home. He was moving up in the ranks, had gotten married, his son was doing well, and he was satisfied with life.
“I felt like I was doing more here than I could do somewhere else,” he said. “Yeah, I had opportunities to leave and go make more money but that just wasn’t for me.”
However, there was one opportunity waiting in the wings, which he did accept in 2005 when he pinned on a chief’s badge.
“Now that I’m in this position, I can do a lot more as far as helping people,” he said. “I can steer the department the way I want to steer it.”
Inside and outside of the department walls, his officers will, “Treat people the way you want to be treated,” he said. “We have a better relationship with our citizens than normal. I honestly think it’s because of the community policing and the way we treat people.”
It doesn’t matter if the person is high on drugs or just tried to fight an officer, once the cuffs are on, “That’s it,” he said. “You make sure they are okay, you still treat them with respect, and you don’t talk down to them. I don’t put up with talking down to people.”
That philosophy spills over into the department. Having a positive work
comfortable turning them loose. If they are not already state-certified they have to go to the academy, which is 400 hours long; and then ride with a field training officer before going through a shadowing phase.
“We want to make sure they’re doing everything the department wants them to do as far as treating people the way we want them treated,” Wynn said.
For the most part, if an officer makes it two years, they are there to stay, Wynn said. He attributes the high retention to the support the city government and the community give them as well as the opportunities they have within the department.
“I try to build every one of them,” he said. “I try to I try to teach them to do the next one’s job. And they know that we actually care. Our morale is a lot higher
Our morale is a lot higher than other agencies and it’s because everybody’s got everybody’s back “ “
environment based on mutual respect helps Wynn combat one of the biggest challenges facing law enforcement across the country—recruitment and retention.
“Nobody wants to be in law enforcement,” he said “We’re having to fight with every agency within 50 miles.”
Despite the difficulty in getting applicants, Wynn said he would never trade quality and integrity for a body to fill a position.
“We don’t do that,” he said. “There are agencies that do but that’s not us. Liabilitywise, since I’ve been here, we’ve only had one lawsuit and that was because of an accident.”
He has worked too long and too hard to build and maintain a department that he said enjoys a high level of respect from the community.
“Our standards are higher than normal and recruitment has a lot to do with that,” he said. “We get a lot of applications that we turned down. It’s a lot less headaches, a lot less liability money, and it’s a lot less people getting hurt if you just hire the right ones to begin with.”
Once they are hired, it takes about eight months from the time they don the uniform to when Wynn said he feels
than other agencies and it’s because everybody’s got everybody’s back.”
Within the building and on the street, Wynn has pride in the integrity and reputation of the Springfield Police Department.
A Good Man
The way he approaches law enforcement hasn’t gone unnoticed by Superior Court Judge Ronnie Thompson. The two have known each other since the early days of their respective careers.
“I was an attorney and he was a young officer with the Springfield Police Department,” Thompson said. “He’s a good officer. He’s a good man.”
Because of the changes in each of their jobs, they don’t see each other as often as they used to but their friendship grew over the years and the respect Thomson has for Wynn has not lessened.
He added loyal, trustworthy, honest, and humble in describing his friend.
“It’s a pleasure working with people like Paul,” he said. “He doesn’t think he’s better than anybody else. He doesn’t look down on people and he’s very knowledgeable and understanding about the human condition.” ■
More Than Pest Control
Darrell Dasher Branch Manager, Rincon Office
Darrell Dasher grew up in the Sand Hill area, so managing the Rincon office of Yates-Astro really is “home” for him. He gives back to his hometown by officiating sports events for all age groups in and around Effingham County.
His influence goes beyond our area through his involvement as a Shriner and a Mason. Shriner Hospitals for children never charge for their services, a blessing that is the result of the work of Darrell and many others. The Children’s Home in Macon is an outgrowth of his volunteer work as well.
Darrell considers it a form of “giving back” to his hometown by protecting area homes and businesses as a pest control professional with Yates-Astro. It is hometown people like Darrell Dasher who have made Yates-Astro, a family owned local business, the largest pest control provider in the region.
•
•
•
•
•
Paramedics Experiences Help Them Relate to Patients
Story by Gail Parsons
Photography by Leidy Lester
In the business world, relating to what clients are going through goes a long way in building relationships. Two paramedics put that philosophy into practice at Effingham Emergency Services.
Paramedics Rowena Johnson and Toni Broussard, also an assistant supervisor, experienced medical emergencies like those they respond to.
For Broussard, it was April Fool’s Day, 2014. She woke up that morning with chest pains.
She thought the pain could be a heart attack or indigestion. She planned to go to work and hook herself up to the 12 Lead machine, which would tell her if it was a heart attack.
However, best-laid plans don’t always work. Broussard got to work but before she could grab the 12 Lead, there was a call. Without saying a word about her pain, she and her partner took a patient to Savannah.
On their way back, her partner needed to make a stop. Broussard hopped into the back of the ambulance, hooked herself up, and confirmed she was having a heart attack.
She was out of commission for several weeks but not as long as Johnson who, in December 2015 had a major accident.
Johnson’s hobby is woodworking and she was making a gift for a friend.
“I had plenty of time to get it done but I was in a rush,” she said. “I was tired and I knew it but there was a particular stopping point I wanted to get to. I was making a cut on the table saw and was just kind of in the zone, not paying attention and my hand slipped.”
In that split second, she sliced two fingers off. Remaining calm, Johnson wrapped her hand, put her fingers on ice, and called a friend.
She was flown to Augusta where doctors started the tedious task of reattaching the
fingers. In the end, one attachment took but the other didn’t. Nine months after the accident she returned to work.
Those experiences changed the way Johnson and Broussard approach similar situations, they said.
“I did ride with a woman that had cut one of her fingers off,” Johnson said. “I told her, ‘I cut off two, you’re going to be fine.’ I think it puts them at ease because they see that this has happened to somebody else and it’s very doable.”
When paramedics are called to a possible heart attack, Broussard approaches the patients with a different insight than before.
“Now, I know how they feel,” she said. “I’m seeing it from a person who’s been there done that and went to the cath lab.”
Their situations serve as reminders that they are not immune to emergencies. Despite knowing that, the stress always goes up when the call it to one of their own or someone in the community they have come to know.
In the 30 years Broussard has been with Effingham EMS she has gotten to know the people and it can be hard to remember that they cannot save everyone.
“When God's ready for them to go home, they're going home no matter what you're doing in the back of that ambulance,” she said. “I think that's probably one of the hardest things to learn to accept—you did everything right, it was just their time and there was nothing more that you could do.”
As tough as those days are, Broussard said her worst was Feb. 7, 2008, when the sugar refinery in Port Wentworth exploded. She and her partner were among the first on the scene.
“Wanda (McDuffie, EMS Director) called and said, ‘Look for my brother,’” Broussard said. “When we pulled up, it had to be God because her brother walked right in front of our ambulance.”
Despite the days they want to give up, the reward of being a paramedic keeps them climbing back into the ambulance and helping people at a time when their world is collapsing around them.
“This job challenges you,” Johnson said. “It's an adrenaline rush and when you can come back and say, ‘I actually helped this person—it's just a real rewarding experience, and it's a great feeling to be able to do that.” ■
Toni Broussard
Rowena Johnson
ANSWERING THE CALL
Emergency Communicators are the First Line of Defense in Emergency Situations
Story by Gail Parsons | Photography by Ari Lawrence
“911, what’s your emergency?”
The words that come across the phone line next can be anything from a report of a child missing or not breathing, a house on fire, a traffic accident, or a loud party.
The emergency communicators who answer the phones at Effingham 911 must be ready for anything, all the time—they are the first line of defense in emergency situations.
It’s a job that comes with a rollercoaster of rewards, challenges, and emotions, all packed into 12-hour shifts. It takes a type-A or type-AB personality to be an effective dispatcher, said My Nguyen, records and training coordinator.
“Our job is to gather information in a short amount of time,” she said. “Our standard is within 60 seconds we have to dispatch a call and get responders out whether the person calling is hysterical or calm.”
The response of the communications officers in the moments after a call is initiated can make a difference in a life-and-death situation.
“We have to facilitate appropriate communication expeditiously,” Nguyen said. “Assertive personnel is what we need, also someone who is able to multitask in a highstress environment … somebody that’s able to effectively communicate in a fast-paced environment.”
Dispatchers are not just talking to a person on the phone. They are answering calls on the radio, monitoring six screens simultaneously, entering information, assessing the
situation, and connecting all the moving parts. Sometimes they are walking a caller through lifesaving measures as they wait for Emergency Medical Services to arrive on scene.
Many of the skills needed are taught through training. However, effective communication is difficult to teach, if the person has not already cultivated that skill, she said.
Riding the Rollercoaster
“Every time that 911-line rings, somebody’s having the worst day of their life,” said 911 Director Jay Spinks. “As a communications officer … you become part of that tragedy. The dispatcher sitting for 12 hours may take eight 911 calls, so they’re living eight tragedies in one 12-hour shift. That dispatcher experiences and goes through that tragedy with that caller each and every time.”
Adding to the emotional stress is the up and down of the calls and the spikes of adrenaline. One moment they may be calming a caller angry about a neighbor parking in their spot, or sending police to a store for a shoplifter. They might have a couple of routine calls. But the next call could be a two-yearold who’s drowned in a swimming pool, Spinks said.
“It’s a constant up and down, up and down,” he said.
“After a 12-hour shift, they get up out of their seat and they’re dizzy. They are dizzy, they’re emotionally drained. They have just been through 12 hours of constant— emergency, not really emergency, emergency. They don’t know where to focus. It’s very taxing mentally and physically.
Nguyen, who will leave to start a new career in
the Air Force, said her most memorable, if not the most heartbreaking calls she took in her nine years as an Effingham dispatcher happened when she was fresh out of training.
“I just got CPR certified,” she said. “It was a two-month-old infant and she was not breathing.”
Falling back on training she got responders to the baby quickly and began facilitating CPR with the mother. However, during the call, they were disconnected. Although responders arrived in less than five minutes, it was too late.
“This call will always stick with me,” she said. “Because, while I was calm in the moment, once responders got on scene, I had to take a break and debrief because that was the first emergent call I’d ever taken in training. It was a weekend — very early … and I remember calling Ms. Chearaè and I was crying. I was hysterical. I said, ‘I could not save that child. I could not save her.’”
Chearaè Warner, deputy director, calmed her down and walked her through the call. Step-by-step they concluded she had followed her every procedure and protocol.
Nguyen learned important lessons that day. First, she learned there are some situations that will simply be out of her control. She also learned the talk about the opendoor policy and family-like setting in the Effingham 911 office was more than just words.
someone on the line, frantic, begging for help. You’re helping but at the same time you kind of feel stuck.”
Through time and training he said he has learned how to balance empathy and understanding while not letting his own emotions interfere with his work.
On the flip side; however, being “stuck” in the office opens an avenue to the rewards he finds. Wilson was in paramedic school when he first took a part-time job dispatching, thinking it would be a great way to get his foot in the door to a public safety job.
By The Numbers
Center in retention, which many agencies across the country struggle with.
“We get in there and we help with what’s going on in dispatch and Jay encourages it,” Warner said. “If they see you working from the top as a team, and on the floor with them, side by side, it makes people want to cultivate that behavior and stay longer. They adjust to what’s going on because they see that we’re all united.”
When she is in the control room she will watch and listen. Times when a dispatcher finishes with a tough call, she’ll take them aside. If they want to talk, she’ll listen; if they need to take a break and listen to some music or call a family member, they can do that.
Effingham 911 recently added five more full-time positions to help handle a growing call volume. The growth in Effingham and surrounding counties has led to a surge in 911 calls. Phone calls and calls to service are different. For example, a serious motor vehicle accident is considered one call for service. However, if 10 people call 911, then 10 phone calls are logged. Calls for
87,330 vs
While there are courses people can take to help develop coping skills, Spinks said it is different for each individual.
That is a 49.16% rise in calls for services from 2015 to 2023. Telephone calls in 2015
122,638 vs
67,270 Telephone calls in 2023
That is a 82.31% rise in telephone calls from 2015 to 2023.
A couple of months later she walked a teenager through CPR on her grandmother.
“The responders advised that they did not believe she was going to make it but because CPR instructions were given very clearly, the teen was able to calm down and listen to exactly what I was telling her to do,” Nguyen said. “By the time they got to the hospital, she was up, breathing, talking and we got her back. There are very distressing calls, but also rewarding at the end of the day.”
Justin Wilson, internal records and training coordinator, also knows the emotional challenge of being on the receiving side of a 911 call.
“The biggest challenge for me is being stuck in a room,” he said. “You hear
“I fell in love with the trainer — the passion she had for the job really rubbed off on me,” he said. “So, I quit school and I’ve been doing this ever since. In the field I could touch one person at a time, in this room within an hour I could help 15 people depending on the type of day and what’s going on, it’s the reward of knowing that I was able to do something for somebody”
Finding Ways to Cope
Warner and Spinks said they take a “working staff” approach with a focus on communication and they maintain an open-door policy because having been dispatchers, they know what it’s like. This approach has aided the Effingham 911
“It’s something you have to develop on your own,” he said. “You have to, for lack of a better word, become a little jaded, a little callous, because you have to build those walls to protect yourself. That’s not to say you lose any compassion for that caller but you have to protect yourself. That’s the number one priority. You can’t become too emotionally involved in this call because you’ve got to get ready for the next call. And it’s tricky. So, in this line of work, burnout is extremely high.”
Nguyen found one way to help keep her grounded is to not live in the county. This way she would never have to take a call about a neighbor and she could keep her work at arms length.
“I tend to dissociate,” she said. “When I am not in Effingham County working, I do not ponder Effingham County news. And like Jay said, it can seem callous or insensitive but you have to put up a boundary.”
At the end of the day, the dispatchers go home knowing they made a difference.
“Every day I go home, I know I did something,” Wilson said. “I know every day when I come to work, I touch somebody’s life. I created something for somebody to continue on or made a bad day a little bit better.” ■
Story by an Anonymous Patient
Growing older comes with challenges and opportunities, and one of the more unexpected challenges involves navigating a new life with dentures. From the first appointment to the joy of rediscovering smiles, my journey encompasses a mixture of apprehension and empowerment. After this experience, I want everyone to know what it’s like to live with dentures. So, come with me and dive into this new world and see what I can only describe as an adventure in dentures.
The First Step: Acceptance
First of all, let me start by saying losing any or all your teeth sucks and I don’t recommend it. I put myself in a bad position early in life and removing all of my teeth was my only option. The decision to get dentures did not come easy. It was followed by a grueling period of pain and guilt from dental decay, injury, and untreated gum disease. This was an emotionally depressing phase of my life as I, along with many others I’m told, goes through similar feelings of self-consciousness, embarrassment, and suffering. However, the sooner I acknowledged this change as a positive step towards better health and enhanced quality of life, the better my life became in accepting my new constructive journey forward.
The Fitting Process: A Custom Experience
During my first appointment, I was immediately put at ease with the whole office. Dr. Seale and her team at iHeart
ADVENTURES IN DENTURES: Rediscovering Smiles & Confidence
Dental were all so friendly, supportive, and understanding of my needs. I felt no judgment whatsoever. Even Apollo the therapy dog greeted me with love and affection. Why didn’t I do this sooner? I didn’t feel any embarrassment from all my poor dental choices in the past and I quickly had hope and positivity regarding my future. They explained denture making process into 4 steps:
1. Impressions
2. Wax bite
3. Teeth Try-in
4. Denture Delivery
Patience is key here, as getting the perfect fit might require a few tweaks and adjustments. Think of it as tailoring a new suit—meticulous and worth every bit of the effort.
Learning to Live with Dentures: The Adjustment Period
Wearing dentures for the first time can feel strange. Speaking, eating, and even smiling might take some getting used to. During this adjustment period, it’s important to practice patience. They suggested I start with soft foods and gradually introduce more variety and work my way up to harder and more solid foods. Cutting my food into very small pieces, practicing speaking in front of a mirror and reading aloud also helped me get accustomed to my new set of dentures more quickly.
Maintenance: Keeping Them in Top Shape
Dentures, like natural teeth, require consistent care. Brushing them daily, soaking them overnight, and regular check-ups with your dentist will ensure
they remain clean and functional. Special denture cleaners and solutions make this task easier, keeping your dentures fresh and free from bacteria.
Embracing the New You: Confidence Restored
Perhaps the most rewarding part of this adventure is the confidence restored by having a full set of teeth again. The ability to laugh freely, eat favorite foods, and socialize without fear of embarrassment can be life-changing. Many individuals find that their overall outlook improves significantly, making the journey worth every step.
Stories to Share: The Denture Community
One of the surprising benefits of this journey is the sense of community. Many people share similar experiences, and connecting with others—whether through support groups, online forums, or casual conversations—can provide valuable insights and moral support.
In conclusion, the adventure in dentures is much more than a cosmetic change. It’s a journey of self-acceptance, realignment, and rediscovered confidence. So, if you’re on the verge of this adventure or already navigating it, embrace it fully. Your smile is worth it!
(912) 499-1133 iheartdental.com
Goshen Rd Ext #205, Rincon
ASHLEY BOYETTE STATE FARM INSURANCE
“We protect families and plan futures,” says Ashley Boyette, State Farm Insurance Agent. “Whether its auto, home, or life insurance, we can take care of what matters most in your life.”
Ashley focuses on finding solutions. She says, life insurance is one such area, “Life insurance is where we can be a beacon of light during a time of trauma and loss by providing much needed funds.”
The proceeds can pay off debts that might otherwise leave loved ones in a difficult position. Ashley can find a policy that ensures your family can stay in their home, something she is passionate about.
“As little as $20 a month can buy peace of mind,” she says, “And we often settle the death claim within five days.”
She supports small business as well with benefits packages for owners and their employees. Her services are free of charge every day. She says, “I love what small businesses bring to our community, from yoga studios to restaurants. Our area is growing, and it is such a wonderful community.
Ashley graduated from Georgia Southern University and is a longtime Effingham County resident. Being local means Ashley sees her customers in town, at community events and while volunteering at Habitat for Humanity, the Rotary Club, and the Effingham County Chamber of Commerce.
Ashley Boyette’s State Farm Insurance is a customer-focused office where the friendly and knowledgeable staff is ready to serve you.
Ashley says. “Give us the opportunity to earn your business. Call us today!”
Habitat for Humanity of Effingham County Helps Another Local Family Achieve
the Dream of Homeownership
Tasheena Shiggs and her son Zaiden will be moving into the 24th home constructed by Habitat for Humanity of Effingham County later this year. She applied to be a partner family after hearing about Habitat for Humanity from a neighbor.
The family had been living in a duplex in Springfield until August 2023, when a kitchen fire on the other side of the duplex made their unit uninhabitable. Many of their possessions were also damaged by smoke and water. After the fire forced them to move out, Tasheena and Zaiden stayed with family members to save money.
“The only thing that was consistent was my job and his school,” says Tasheena.
Once she was accepted, she was looking forward to starting the building process. “I was ready to start moving in already,” says Tasheena. “I was also looking forward to the experience because I had never done anything like this before.”
Each weekend starting in January of this year, volunteers gathered on the site of Tasheena’s new home to construct it from the ground up. “I’ve met a lot of great people,” says Tasheena. “They’re sacrificing their Saturdays for someone they don’t even know.”
Some of the most meaningful days on the build site were the wall-raising and the day they installed the vinyl siding. “It became a real house that day,” recalls Tasheena.
Tasheena learned a lot about construction while completing the required sweat equity hours for her home. “At first, I didn’t know the names of all the tools and I was worried I was going to slow down the process. Then I spoke to one of the construction leaders who said, ‘We’re all here because we want to be here.’”
Tasheena works for the Effingham County Board of Commissioners, where she is the deputy county clerk. In her job, she handles many organizational tasks like taking minutes for meetings and processing open records requests. Her hard work does not go unnoticed by her colleagues, because her coworkers recently banded together to throw her a
housewarming party to supply her with many of the furnishings she will need for her new home.
Tasheena and Zaiden are both looking forward to move-in day, but for different reasons. Tasheena is ready to start cooking in her new kitchen and putting her own personal touches on the home. Zaiden is excited about having his own space. “He’s ready to have his room again and be back in his own bed,” says Tasheena.
The home is nearing completion and will be dedicated in a ceremony this fall.
“Helping people like Tasheena is the driving force of Habitat for Humanity,” says Jimmy Rutland, president/CEO of Habitat for Humanity of Effingham County. “We appreciate the support of our volunteers and donors who contribute to Habitat’s pathway to attainable homeownership.” habitatec.org 3605 Hwy. 21 E. Rincon
EFFINGHAM
CAR SHOW AT RILEY’S IN RINCON
CENTRAL STATION
Are you tired of wasting time and money on marketing that you hoped would
move the needle but didn’t?
I have
It doesn’t have to be that way.
INDEX OF ADVERTISERS
Please thank these advertisers for contributing to our community and making this publication possible. If you want to be part of this list, email Jan@JDelSURMarketing.com or call 912.295.5406.
COMMUNITY SPONSORS
The daughter of an Olympic swimmer, Angela swam competitively until a scoliosis surgery ended her career. Her two daughters both followed in the family’s footsteps, and when 11 year-old Nola developed signs that Angela feared might signal the onset of scoliosis, she brought her to St. Joseph’s/Candler.
WE’RE COMPETITIVE ABOUT PROVIDING THE BEST CARE.
Dr. Steven Greer, a musculoskeletal physician specializing in sports medicine, diagnosed
Nola with a 2cm leg-length discrepancy. He understood how much competitive swimming meant to the family. Because his approach involves identifying noninvasive therapies to delay or prevent surgery whenever possible, his solution was relatively simple—Orthotics would give her the support she needed. Today Nola continues to pursue the sport she loves, as Dr. Greer continues to treat the entire family.
“My goal is to help patients get where they want to be in life with as minimal intervention as possible, whenever possible.” – Dr. Greer
