5 March 2007 Roz Vickerman Sample Address Line 1 Sample Address Line 2 Sample Address Line 3 Sample Address Line 4
Now you can test your blood glucose in just seconds
5
Dear Roz
The intelligent meter that adapts to your lifestyle
Here it is! Your new Accu-Chek® Performa meter, as promised, to replace your Accu-Chek® Advantage meter. With your new meter you will be right up to speed with the rest of the world. It means you can now enjoy the freedom of faster testing – just 5 seconds and you’ll have your result. And, as you’ll see, the Accu-Chek® Performa has many other improvements that will make testing better and easier than ever before. As a special extra, we have also given you an Accu-Chek® Multiclix lancing device, with our compliments. I’m sure you’ll be impressed with how easy and gentle this is, and better still, you never have to handle a lancet again because they’re all inside the special drum. Try it and see for yourself how much better this is.
Give it a go now! Your new meter works in much the same way as your Accu-Chek® Advantage meter, so take a few minutes now to confirm the time and date on the meter and just give it a go. You’ll find all the information you need about how to use your new Accu-Chek® Performa and Accu-Chek® Multiclix in the enclosed user guide booklets. You’ll also see a helpful quick guide to get you started. But, if you have any questions or need any help, don’t worry, just call the Accu-Chek® Enquiry Line on 0800 80 22 99. The team all know how to use the meter and lancing device and can take you through it all, step by step. Once you’ve started with your new meter you will need to pick up a prescription for the Accu-Chek® Performa test strips. To help save you time, we’ve enclosed a note you can give to your doctor with the details of what you need. And to get you started with your new strips, we will put you in our Accu-Chek® Performa prize draw.
Pick up your strips – be in to win a $100 pharmacy gift voucher As soon as you have your first prescription of Accu-Chek® test strips, you could be in to win a $100 pharmacy gift voucher. See the enclosed entry form for details and be quick, you could be a lucky winner. But first, take a few minutes now to get started with your new Accu-Chek® Performa meter and your new Accu-Chek® Multiclix lancing device. They are yours with our compliments, at no charge to you. So now you can enjoy the latest diabetes testing technology, that’s easy and fast, to help you take better care of yourself. Kind regards,
Roz Vickerman Manager Diabetes Care Roche Diagnostics NZ www.accu-chek.co.nz Accu-Chek® is a trademark of the Roche Group. © 2007 Roche Diagnostics 15 Rakino Way, PO Box 62 089, Mt Wellington, Auckland, New Zealand. Accu-Chek® Enquiry Line 0800 80 22 99 Always read the label and follow the manufacturer’s instructions.
Your Accu-Chek® Performa meter number:
0000000000000
Accu-Chek® Performa Lifetime Warranty With an Accu-Chek® Performa you not only have a fast, reliable meter, you also have the full back up and support of Accu-Chek® Extra which is New Zealand’s largest support programme for people with diabetes. We stand behind you with practical help and services, including a free newsletter and a lifetime warranty for your Accu-Chek® Performa meter. Your Accu-Chek® Performa Lifetime Warranty means we will repair or replace your Accu-Chek® Performa, no matter how old it is, if it ever has any defects in material or workmanship, subject to these terms and conditions: • The Accu-Chek® Performa Lifetime Warranty covers any defects in material or workmanship whenever they appear, but does not apply to battery defects, normal wear and tear, accidental damage or if the meter is altered or misused. • This warranty is void if any type of test strip apart from a genuine Accu-Chek® Performa test strip is used with the meter. • The Lifetime Warranty is in addition to the Consumer Guarantees Act or other requirements under New Zealand law. • The decision to repair or replace the meter will be the choice of Roche Diagnostics NZ. Any replacement meter will be an instrument of equivalent or better specification.
• This warranty applies as long as PHARMAC (the government Pharmaceutical Management Agency) continues its 2005 agreement in respect of listing and funding test strips for the Accu-Chek® Performa. In the event that a change to the agreement means the Accu-Chek® Performa is substituted for another brand or model, or funding or pricing is changed significantly, Roche Diagnostics reserves the right to suspend this warranty. • This warranty is only applicable to individuals and does not apply to institutions or group users.
You’re already covered You are already registered for the Lifetime Warranty for your meter, so you don’t need to do anything more. We automatically registered the Lifetime Warranty for your Accu-Chek® Performa meter using your name and address and meter number as shown below. Please check that the the number matches the number on the back of your meter. If it is not correct, please let us know.
Using your warranty If a defect in material or workmanship occurs on your Accu-Chek® Performa meter, simply contact Accu-Chek® Extra on 0800 80 22 99. We will arrange to repair or replace your meter and deliver it to you at our cost.
For more help call the Accu-Chek® Enquiry Line, Monday – Friday, 8am – 5pm: 0800 80 22 99
Your name and address: Roz Vickerman Sample Address Line 1 Sample Address Line 2 Sample Address Line 3 Sample Address Line 4 First name
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If you do not wish to have the back up and support of Accu-Chek® Extra, please tick this box:
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Complete and post this form in the enclosed envelope
www.accu-chek.co.nz Accu-Chek® is a trademark of the Roche Group. © 2007 Roche Diagnostics 15 Rakino Way, PO Box 62 089, Mt Wellington, Auckland, New Zealand. Accu-Chek® Enquiry Line 0800 80 22 99 Always read the label and follow the manufacturer’s instructions.
Phone Phone us with the correct details on 0800 80 22 99
Online Fill in the details at accu-chek.co.nz/update