Professional Builders Merchant March 2024

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PROFESSIONAL

BUILDERS MERCHANT THE No.1 BUSINESS MAGAZINE FOR MERCHANTS

MARCH 2024

INFORMATION TECHNOLOGY Stock management solutions

ROOFING, FLOORING & INSULATION Boosting sales

WORKWEAR & EQUIPMENT HSS expands its merchant partnerships

Plus: NMBS campaign, industry news, marketing support, training, merchant service initiatives and more.

Fantasy Football A three-horse race?

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CONTENTS

PBM March 2024, Volume 34 No. 3

WORKWEAR & EQUIPMENT 22

HIRE PERFORMANCE Exploring HSS Hire’s builders’ merchant partnership strategy, focusing on its latest collaboration with Selco Builders Warehouse.

24

PEAK PERFORMANCE Having celebrated its 25th anniversary last year, V12 Footwear turns its attention to the future of foot health and safety, and how its approach is boosting sales for UK stockists.

26

HIP TO BE SQUARE PBM speaks with Hultafors about its latest new ranges and support packages for merchants.

28

PRODUCTS & SERVICES

INFORMATION TECHNOLOGY 30

33

34

36

42 ROOFING, FLOORING & INSULATION 38

FIT FOR PURPOSE ForgeFix discusses the importance of advising customers on changing insulation regulations and the solutions which can ensure compliance.

41

YEAR-ROUND COMFORT Insulation that ensures a building maintains its warmth whilst also helping to ensure homes can be kept cool when required.

42

PREVENTING FLOORING FAILS The protective measures that will navigate the problems of excess subfloor moisture.

FROM SAWMILL TO SOFTWARE In conversation with Ten-25’s Ryan Osborne, who discusses how his background in the timber sector is helping to fuel the further success of the provider’s Merchanter ERP software.

44

PRODUCTS & SERVICES

IT ROUND-UP

11 VOTING WITH THEIR HEAT In what is likely to be an election year, comprehensive new research from Grundfos indicates that Brits in bellwether seats are more inclined to vote for a party that prioritises household energy efficiency.

CAUSE FOR CONSTRUCTION SECTOR OPTIMISM? Suppliers to the building and construction industry are set to go from strength to strength in 2024, according to a new report from inventory management software brand Unleashed.

SHELF STACKING An affordable new app-building service designed to make digital commerce accessible for merchant businesses of all sizes.

REGULARS 5

VIEWPOINT

6

NEWS

8

MARKET MONITOR

14

MERCHANT FOCUS

16

PEOPLE NEWS

19

BMF TRAINING ZONE

25

MARLEY ROOFING REWARDS

46

MARKETING SUPPORT

48

PRODUCTS & SERVICES

50

ADVERTISEMENT INDEX

51

FANTASY FOOTBALL

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SPECIAL REPORTS

12 FLYING THE FLAG As part of an ongoing campaign in the face of a challenging year for the construction industry, NMBS has named 2024 the “Year of the Independent Merchant.”

20 VIP TREATMENT 2023 marked the centenary of VIP Polymers. PBM charts the manufacturer’s longstanding heritage and considers its extensive current range of products and support services.

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VIEWPOINT

Breaking down the barriers

I

’m sure we’ve all had days where everything just seems a little too much.

The complexities of life can all too often contribute to a sense of feeling overwhelmed, from the pressures of work to problems at home and, increasingly for many, financial worries…

Most people, most of the time, are blessed with the capacity to ‘roll up their sleeves and crack on.’ However, not everyone is so fortunate and — significantly — even the most seemingly resilient person can suddenly find themselves approaching breaking point.

And of course, mental health struggles are not a new phenomenon; individuals have always faced such difficulties but more often than not, they suffered in silence…

The alarmingly high levels of poor mental health in the construction sector are something I hope all readers are now more aware of. At its most stark, suicide rates are disproportionately high whilst numerous factors specific to the building industry exacerbate poor mental wellbeing, from pressures on site to job insecurity, isolation and fatigue.

Some truly remarkable charities such as the Lighthouse Construction Industry Charity, Mates in Mind and Band of Builders have undertaken exceptional work to shine a spotlight on these troubling findings and in turn, the merchant sector has rallied to the cause in great numbers, offering support and highlighting the pathways available to customers who may be struggling.

This has also served to increase the focus on the importance of good mental health on

PROFESSIONAL

BUILDERS MERCHANT THE No.1 BUSINESS MAGAZINE FOR MERCHANTS

MARCH 2024

INFORMATION TECHNOLOGY Stock management solutions

ROOFING, FLOORING & INSULATION Boosting sales

WORKWEAR & EQUIPMENT

Fantasy Football

HSS expands its merchant partnerships

Plus: NMBS campaign, industry news, marketing support, training, merchant service initiatives and more.

www.professionalbuildersmerchant.co.uk

“The dismantling of the stigmas surrounding mental health has been one of the most uplifting developments I have witnessed in the industry over the last few years.” the other side of the counter. Numerous merchants have, for example, introduced mental health first aiders to offer assistance and signpost dedicated support services to their own staff whilst the BMF offers dedicated training programmes in addition to advising businesses on how to sensitively handle any issues their employees may be experiencing.

Indeed, the dismantling of the stigmas surrounding mental health has been one of the most uplifting developments I have witnessed in the industry over the last few years. From being dismissed, diminished or ignored entirely, the subject now features regularly on the agendas of merchant sector events and conferences, with expert speakers addressing the issues with universally engaged audiences.

The BMF, for example, was one of the pioneers in bringing the issue to the main stages of industry events and at its Members’ Conference last year, it named Lighthouse Charity as its 2024 charity partner. Similarly, we are blessed to regularly receive communications from merchants, suppliers and charities about the initiatives they are undertaking in this field.

Editor Paul Davies

Design Adeel Qadri

Group Advertisement Manager Craig Jowsey craig@hamerville.co.uk Tel: 07900 248102

Group Production Manager Carol Padgett

Advertisement Manager Ian Duff Tel: 01204 596633/ 07810 353525 probuilder@sky.com

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Production Assistant Kerri Smith

Circulation Manager Kirstie Day

In the last few weeks, for instance, we loved the bulletin from Civils & Lintels detailing the on-vehicle signage it has initiated on behalf of Mates in Mind to promote the organisation’s free text helpline (use www.rdr.link/mbb001 to read the story on the PBM website) whilst later in this issue, we also detail some of the provisions Kerridge Commercial Systems is making for its staff, including its Mental Health First Aid Champions programme.

And beyond simply being the right thing to do, supporting your staff makes sound business sense. Studies have shown that stress, depression and anxiety account for 27% of all work-related illness in construction whilst the impact is not just at an individual level — research suggests that mental ill-health is responsible for 71 million working days lost every year, costing UK employers £118 billion each year.

If you or anyone you know is struggling, please visit Lighthouse Charity’s www.makeitvisible.info portal to find comprehensive details of the support that is available.

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Published by HAMERVILLE MEDIA GROUP Regal House, Regal Way, Watford, Herts WD24 4YF. Tel: (01923) 237799 Fax: (01923) 246901 Email: pbm@hamerville.co.uk Copyright © 2024

Average net circulation figure for the 11 issues distributed between July 2022 to June 2023 = 11,732 To be removed from this magazine’s circulation please call 01923 237799 or email circulation@hamerville.co.uk

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NEWS UPDATE BMF AND NMBS ANNOUNCE “GROUND-BREAKING” GROUP AFFILIATE SCHEME

Increased access Diamond lights Fernox is celebrating its 60th anniversary in 2024. Laying claim to being the world’s first chemical water treatment company, the firm says it has consistently led the way in the heating industry over the last six decades — from pioneering the use of chemicals, testing and filter technology to keeping heating and renewable systems energy efficient.

Born from a light bulb moment by German engineer Peter Muetzel, Fernox has evolved exponentially over the years with a commitment to extensive research and development capabilities in addition to a comprehensive training and support provision plus continuing to lobby for the correct use of water treatment and implementation of industry best practice processes.

With new products in the pipeline, Fernox Director Ernie McDonald said: “We are so proud to celebrate such an incredible milestone. Although it’s important to look back and acknowledge everything we have achieved, for the team this year, it really is all about the future — and we remain absolutely committed to the environmental efficiency agenda.”

Seal of approval Baxi is the latest heating industry name to have given its seal of approval for the use of FlueSnug with its range of boilers and flues.

Installed in seconds, FlueSnug meets the stringent air tightness standards required by Part L of the Building Regulations and is said to offer significant benefits for installing in new builds and retrofitting in older buildings too.

When installed following supplier’s guidelines, the FlueSnug seals are approved by Baxi for use with its Multifit 60/100 concentric flues and recommended to replace any existing wall seals. Taking just seconds to fit, this innovation negates the need for additional sealing, streamlining the installation process and ensuring a secure fit to the building's fabric.

6 PBM MARCH 2024

Following a ground-breaking agreement between the two organisations, the Builders Merchant Federation has created a new pathway into its membership for NMBS members who are not yet members of the BMF. The trade body has approved a new umbrella membership category for NMBS, which will become a Group Affiliate Member of the BMF from 1 April 2024. This will allow NMBS’ 814 non-BMF members, and any new NMBS members, to access BMF Training Courses and a limited range of Events and Services.

All BMF training will be available to NMBS Affiliate Members under the umbrella arrangement, with a small premium charged over BMF standard rates. In addition, Affiliate Members will have access to ‘lite’ versions of two of the most popular BMF support services — the BMF Intelligent Employment Plus service provided by Halborns, and the BMF Safety Club, provided by Opus.

Affiliate members will also have full access to several BMF market reports, including the annual Remuneration Report, the monthly BMBI report and the bi-annual Forecast Report.

They may also attend one BMF Regional Meeting and one BMF Sector Forum a year.

Affiliate Members will also be encouraged to participate in the IoBM as this is an industry wide programme to professionalise the sector.

BMF CEO John Newcomb commented: “The creation of our new umbrella membership category will enable many more NMBS members to benefit from BMF training and services. It exemplifies the strong partnership between our two organisations and our joint desire to support and promote the professionalism and growth of our sector.”

Chris Hayward, NMBS CEO, added: “We are delighted that our positive relationship with the BMF means we can work together to enhance the service and support package we make available to all NMBS members. The scheme will also provide a pathway for those who want to experience BMF services at first hand before taking up full membership.”

Those introduced through NMBS’ Group Affiliate umbrella who later chose to upgrade to full BMF membership will benefit from a discount on their first year’s subscription.

Shining a light The Lighthouse Construction Industry Charity says that it “continues to be a steadfast beacon of hope for those in need” with 2023 seeing 4,438 people reaching out for support through its 24/7 Construction Industry Helpline — a 30% increase on the previous year.

Its charitable spend also increased by 12% to £3,727,386.

The organisation — which is the BMF’s charity partner for 2024 — says it is in the unique position of being able to offer every aspect of emotional, physical, and financial wellbeing support. This means it delivers a “truly holistic approach,” responding quickly to the needs of the construction workforce and ensuring they are equipped with the life skills to facilitate a sustainable future.

One of the charity’s most successful frontline interventions has been the hugely

popular MakeItVisible on site initiative and, last year, its team visited 390 worksites and engaged with more than 25,000 site workers.

These on-site visits are a crucial component of ensuring the message of support reaches some of our industry’s most vulnerable workers.

CEO Bill Hill said: “We are making a difference in the lives of those who reach out to us. The increase in families helped and charitable spend is encouraging.”

A raft of new services, including a live online chat service that provides immediate support without the need for a telephone conversation, are continuously being developed and the charity is keen to engage with the merchant sector to help all those in the industry that require it.

Bill added: “By joining forces, the industry is transforming work sites and creating a lasting impact on lives.”

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TEL: 01923 237799

EMAIL: PBM@HAMERVILLE.CO.UK

NHBC SAYS “RECORD NUMBERS” OF AFFORDABLE HOMES COMPLETED IN 2023 AS PRIVATE HOUSE BUILDING SLOWS

New home statistics Figures released by the National House Building Council, the UK’s largest provider of new home warranties and insurance, show 133,213 new homes were completed in 2023, down 12% on 2022 (151,308). Private sector completions were down 20%, however 45,649 new homes were completed in the rental and affordable sector — up 10% on 2022 and the highest figure ever recorded by NHBC. Last year, there was a decrease in new home registrations — the process by which a developer registers their intent to build a new home — to 105,449, compared to 189,009 in 2022. Across the UK, all regions saw a fall in registrations, with the biggest drops in North West (-61%), West Midlands (-59%) and Eastern region (-52%).

Private sector registrations were hit hardest, down 53% on last year (64,877 vs.136,805 in 2022). The rental and affordable sector saw a shallower decline with 40,572 registrations in 2023, down 22% on the previous year (52,204).

The demise of the bungalow continued with 1,466 registrations in 2023, 48% down on 2022 (2,819). Semi-detached homes saw the greatest number of registrations by house type at 31,363

in 2023, followed by detached homes (29,925) and apartments (25,099) respectively.

Steve Wood, CEO at NHBC said: “Whilst there were considerable supply and demand pressures on the new homes market in 2023, it is very encouraging to see record numbers of new home completions in the affordable sector.

Several major house builders have partnered with housing associations and Build to Rent providers, re-focusing parts of their output to help address the demand for affordable homes.”

Looking to the year ahead, Steve commented: “With a general election looming, we may see new home-buyer incentives that influence build volumes. In the mid to long-term, the industry would welcome measures that restore consumer confidence and encourage market growth.”

a @PBMmagazine

Multifoil investment A £500k investment has helped insulation experts SuperFOIL achieve an eight-fold increase in production capacity. The Lincolnbased business has acquired custom-made machinery that’s allowed it to bring all its manufacturing in-house. Previously, the company’s manual line could produce 250 rolls of multifoil a week, however with its new setup it can produce 400 rolls a day.

MD Will Bown said: “As we aim to scaleup our production capabilities, the new technology will help us manufacture raw materials in the UK, and implement strict standards for in-house quality control, waste management, and emission reduction.

Ultimately, we want to bring outstanding multifoil insulation to more homes and buildings around the UK, and help make Britain a more sustainable, thermally efficient place to be.”

Sustainable commitment AG Paving & Building Products has reinforced its position as a market leader in sustainable construction by achieving Platinum status, the highest accolade available, in the 2023 Northern Ireland Environmental Benchmarking Survey, organised by Business in the Community (BITC). AG was also awarded ‘Most Improved Performer’ at the awards ceremony, recognising its continuous improvement commitment.

The business previously reported a

reduction in its Scope 1 & 2 emissions from its baseline of 2019 to 2022 by 53%, despite an increase in production volumes as the company faced unprecedented demand for its products. As well as this, the firm reduced its scope 3 emissions from 2022 by 10% — reinforcing its commitment to a greener future in construction.

AG is continuously working to reduce the environmental impact of both its operations and the end product, which includes a recent

investment of £5m into its operations that has enabled the firm to modernise its plant, equipment, and technology, driving the firm’s sustainability agenda.

James Latham branches out Timber distributor James Latham says it has affirmed its ongoing commitment to Ireland’s thriving building products market with a complete brand refresh for its businesses in the Republic and Northern Ireland. Bringing its entire distribution network into the James Latham brand family, the move will see its existing partners — Abbey Woods and IJK Timber — officially adopt the parent

company’s name, aligning with the business’ other Irish division, Latham Direct Timber.

The rebrand, in tandem with the ensuing “strategic recalibration”, is designed to improve internal processes and strengthen supply chains, facilitating faster distribution of products to both Northern Ireland and the Republic of Ireland alike with the Irish market having access to James Latham’s entire service

proposition, bringing its broader network of 12 depots and support services closer together than ever before.

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MARKET MONITOR in association with

Positive trend for timber Timber import volumes in 2023 continued to improve as the year progressed, with total volumes for the full year likely to be “only slightly behind” 2022’s figures, according to the latest Timber Development UK statistics.

I

mport volumes in the month of November 2023 were 0.9% higher than in November 2022. The deficit in the cumulative annual volume of the UK’s timber and panel imports after 11 months of 2023, compared to the same period in 2022, reduced once again to stand at around 117,000m3 — down from 123,000m3 the previous month. This cumulative reduction in volume of all imports in 2023 to November over 2022 was 1.3%.

This is a significant improvement on earlier in the year as during the spring, import volumes were on track to be the lowest since 2013 but imports during the second half of the year allayed any fear of this being the case. The loss in volume peaked at 384,000m3 in May 2023 and has reduced each month since to stand at the current level of 117,000m3.

Furthermore, the 0.9% growth in the month of November completed six months of consecutive growth of the combined volume of the main timber, panels and engineered wood products imported by the UK. This better second-half performance has been realised largely through higher softwood, hardwood plywood, OSB and MDF imports.

Solid wood imports over the first 11 months of 2023 remain less than 1% lower than over the same period

in 2022, with imports of panel products around 3% lower.

Commenting on the figures, Nick Boulton, TDUK’s Head of Technical and Trade, said: “It’s encouraging to see main timber import volumes have now seen six months of consecutive growth in the second half of 2023, with statistics for the year just 1.3% below 2022 levels. This supports our belief — and the CPA forecasts — that while the market may be challenging for the coming months, particularly in the core newbuild housing and RMI sectors, better times lie ahead.

“It’s important to remember that while 2024 may have started slowly, this is likely to be an election year and the political parties will soon begin to

set out their manifestos and plans for the construction and housebuilding sectors. The industry is expected to see recovery begin in 2025 postGeneral Election, and we look forward to learning how the different political parties plan to support the move towards timber as a core low-carbon building material, as has already been set out in the Government’s Timber in Construction Roadmap.”

These latest statistics also contain a summary of the latest Construction Products Association’s forecasts for 2024 and beyond, with a focus on newbuild and private housing RMI. n Access the full range of TDUK statistics via the shortcode www.rdr.link/mbb002

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ENERGY EFFICIENCY

Voting with their heat

In what is likely to be an election year, the importance of sustainable solutions is laid bare by comprehensive new research commissioned by Grundfos which indicates that key demographics and Brits in bellwether seats are more inclined to vote for a party that prioritises household energy efficiency.

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ore than three quarters (77%) of voters across ten marginal constituencies — Dartford, Gloucester, Leeds West and Pudsey, Loughborough, Northampton North, Reading West and Mid Berkshire, Stafford, Stevenage, Uxbridge and South Ruislip, and Watford — want the government to do more to help make homes more energy efficient. is is the key finding from new research carried out by former Downing Street pollsters at J.L. Partners on behalf of Grundfos, the global pump solutions and water technologies brand. e results are dissected in Grundfos’ new white paper entitled ‘Efficient Futures: An Exploration of Energy Efficiency Attitudes and Solutions in Bellwether Seats’. Findings uncover that most respondents (71%) in bellwether seats believe the government is not doing enough to help households lower their energy bills. ose who voted Conservative in 2019 and plan to vote Labour in the coming election feel particularly strongly about this, with 81% of these ‘switchers’ saying the government is not doing enough.

However, even among those who feel that the government is doing enough, a majority (55%) would still like to see them do more.

Energy efficiency is therefore set to influence voting behaviours in the general election, with six in ten more inclined to vote for a party that supports it, rising to eight in ten among switchers to Labour.

Lacking confidence Whilst voters are particularly interested in cost-effective energy efficiency solutions, the

polling suggests that they don’t know where to find them.

Furthermore, desire for government support is exacerbated by voters’ doubts about how energy efficient their home is — and only one in five voters are ‘very confident’ that their home is as energy efficient as it can be.

Consumers are prepared to invest an average of £500 yearly in improving their energy efficiency. Despite this, insulation is the energy upgrade that most respondents

Key findings: l

l

l

Energy efficiency will drive voting intentions in the general election, with 60% of respondents more inclined to vote for a party that has pledged to support energy efficiency in their homes.

77% of people in bellwether seats want more government support on energy efficiency.

Voters want cost-effective energy efficiency solutions, with the median amount households are willing to spend being no more than £500 per year.

(49%) are inclined to invest in.

With industry statistics suggesting that insulation can cost between £1,400 and £10,000, there is a clear need to raise awareness about the cost-effective, impactful energy solutions at voters’ fingertips.

Only one third of respondents (33%), for instance, considered cost-effective upgrades such as optimising heating systems among

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the top three measures they would consider.

Here, Grundfos contends that optimising a heating system by replacing an outdated circulator pump or balancing a heating system represents the type of cost-effective energy solution that voters crave — helping households to lower bills by as much as £110 a year.

Similarly, businesses would benefit from incentives to switch to smarter energy infrastructure. According to the Energy Savings Trust, implementing energy efficiency measures in their commercial buildings could save SMEs up to 25% on bills. Government policy that helps commercial building owners make this transition could therefore mean more flourishing British businesses and greater economic growth.

James Johnson, Co-Founder of J.L. Partners, said: “is study has helped improve our understanding of voters’ relationship to energy efficiency and how it may impact their behaviour at the ballot box.

People are far more likely to support parties that shine a light on the cost-effective energy efficiency solutions that can lower bills for a great many households and businesses.” n For more information on the Grundfos white paper, enter the shortcode www.rdr.link/mbb003

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NMBS INITIATIVES

image courtesy of Williams

image courtesy of Williams

Flying the flag G

iven the pressures on the industry, NMBS asserts that the value of well-informed, well stocked and supportive merchants who know the local market inside out becomes increasingly important for many small contractors, installers and specialist trades in 2024.

The organisation cites recent research from the ‘online construction community’ On The Tools which shows that the majority of UK tradespeople surveyed believe their local independent merchants are their destination of choice, providing the best understanding of their business needs and requirements. For example, when asked ‘If you had to choose just one company that you believe best understands your business needs and requirements, who would you choose?’, the largest group (23.16%) said it was their local independent merchant.

Another 17.09% said specialist merchant.

Accordingly, NMBS has declared 2024 as the “Year of the Independent Builders’ Merchant” and has launched a year-long promotional campaign for its independent merchant members, focusing on businesses old and new, large and small, wherever they are in the UK. Through profile-building case studies and

social media campaigns, NMBS will be celebrating the success stories and strong relationships created between independent merchants, suppliers and local trades, sharing their tips and insights into how best to weather an uncertain year ahead and make the most of the new business opportunities in their local area.

And according to NMBS, the main benefits of installers and trades buying locally from an independent merchant are considered to be: l A highly personalised service, with expert advice and tailored solutions to meet individual trade needs. l Deep product knowledge of the specific products they carry, ensuring that tradespeople receive accurate information and recommendations for high quality solutions. l Quicker order processing and delivery times, minimising downtime on jobs. l Competitive prices and discounts, as they have lower overhead costs compared to larger retailers. l Local merchants are usually more willing to accommodate unique requests or special orders, enhancing convenience for tradespeople.

“NMBS will be celebrating the success stories and strong relationships created between independent merchants, suppliers and local trades, sharing their tips and insights into how best to weather an uncertain year ahead and make the most of the new business opportunities in their local area.”

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As part of an ongoing campaign in the face of a challenging year for the construction industry, NMBS has named 2024 the “Year of the Independent Merchant.”

Furthermore, supporting local businesses helps strengthen the local economy, creates jobs and maintains a sense of community.

Consistently buying from a local merchant can also help tradespeople build long-term relationships, potentially leading to better deals and service over time.

Dean Hayward, NMBS Head of Sales and Marketing, said: “For 2024, everyone agrees that it’s going to be another tough year. That said, pent up demand is clearly there, and the housing market is already starting to show green shoots of recovery.

“NMBS members are vital to supporting this recovery at a local level, and they are investing in even better customer service and efficiencies in all working practices.

NMBS is committed to helping independent merchants achieve another year of profitable growth.”

Dean continued: “So we believe that, in shining a spotlight on NMBS independent members in this way, we can boost local economies and support the vital relationships between suppliers, merchants and installers. It’s by developing and nurturing these business relationships that we can all thrive in 2024.” n For more information on the NMBS campaign and how your business can get involved, enter the shortcode www.rdr.link/mbb004

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Using the recent National Apprenticeship Week in early February as a focal point, NMBS is continuing to call on builders’ merchant employers to take advantage of government funding to re-skill staff and onboard new recruits through apprenticeships.

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ith the Government providing up to 95% funding for employers to hire someone new or upskill an existing employee, NMBS is working with construction apprenticeships specialist LEAP to train scores of builders’ merchant apprentices each year.

Allowing firms to grow talent and develop a motivated, skilled and qualified workforce, the apprentices are distributed across NMBS member companies including well-known names such as Gardner and Scardifield, Yard Direct, and Silverton Builders Merchants.

These apprenticeships are providing a mix of fresh talent entering the industry and experienced professionals looking to enhance their skills and advance their careers.

NMBS says it has been a key player in supporting the Builders Merchants Federation’s ambitious pledge to have 15,000 apprentices across its membership by 2030. This initiative, launched in June 2023, aims to address the skills gap in the building materials industry and maximise the use of levy funds across the sector.

Dean Hayward, NMBS Head of Sales & Marketing, said: “By welcoming fresh talent and enhancing the skills of experienced staff, apprenticeships not only secure fulfilling careers for individuals but also deliver substantial benefits to employers. Through apprenticeships, employers save on recruitment costs and foster diversification across teams, leading to increased retention rates and heightened staff satisfaction.”

With the Construction Industry Training Board (CITB) estimating that 225,000 workers will be needed by 2027 to meet industry demand, the apprenticeships available are tailored to the specific needs of the builders’ merchant industry and construction sector and include courses ranging from Level 2 to 7 in such disciplines as credit control and collection, software development, warehouse operations, project management, sales and HR support, among others.

Silverton Builders Merchant apprentice, Ethan Edwards

One “outstanding example of the success of this recruitment campaign” is 18-year-old Ethan Edwards from Essex.

Having completed his A-levels in 2022 and initially trying his hand as a chef, Ethan joined Silverton Builders Merchant in Colchester as an apprentice in September 2023, seeking training and work experience without the potential financial burden of university education.

Ethan expressed his satisfaction with the diverse opportunities available in the industry. He said: “I feel that I am building a strong foundation for my future career, and that I have a lot of options and opportunities ahead of me.”

Ollie Harper Nash, meanwhile, is now thriving in his apprenticeship with the Leedsbased plumbing and pipeline merchant, Mathewson & Rosemond. Overcoming a challenging early life, including living with an undiagnosed learning difficulty, the 18-yearold has discovered a passion for hands-on, practical work.

The apprenticeship has given him the right mix of practical learning and academic study, and he said: “My responsibilities include overseeing document scanning,

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Ollie Harper Nash is said to be thriving in his apprenticeship at Mathewson & Rosemond.

managing goods receiving, and providing valuable assistance to the warehouse manager. Of course, I have ambitions extending beyond warehousing and in due time I would like to explore other facets of the business, including sales, accounts, procurement, and e-commerce.” n For more information on NMBS apprenticeships, go to www.rdr.link/mbb005

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MERCHANT FOCUS CMO GROUP PLC LANDSCAPING SUPERSTORE The self-styled “online builders’ merchant” has expanded its offering once again with the launch of Landscaping Superstore, providing trade and DIY customers with quick and convenient access to over 6,000 different products for all aspects of garden design and maintenance.

The new platform becomes CMO’s ninth “online outlet” which offer specialist product solutions across categories including roofing, insulation, drainage, plumbing and general building.

Brand Director Ben Hodson said: “We pride ourselves on being agile and responsive so we can better meet the evolving needs of our customer base.

From homeowners wishing to maximise their outdoor living space, to busy builders who need access to a wide range of products quickly and costeffectively, our dropship online model allows us to source the very best products from leading manufacturers and to supply these to our customers at the best possible price.”

LANLEE SUPPLIES H&B DEVELOPMENT GROUP Lanlee Supplies, a well-established family-run business specialising in fencing and timber, has joined the h&b Development Group pathway. Michael Leeds, director of the Colne, Lancashire-based firm, said: “Aligning with h&b is a key part of our strategic plan. We’re planning to utilise the group’s extensive deals and resources to improve our existing offerings and diversify into new product areas.

“Access to top brands in the building industry through h&b will enable us to fulfil our growth and development plans. These include expanding our product diversity, extending our geographical reach, and strengthening our wholesale operations to other fencing suppliers in the region.”

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PBM looks at some of the latest news stories from across the merchant sector including new service initiatives, branch openings and developments at a number of the industry’s leading buying groups.

LBS BUILDERS MERCHANT DRIVE-THRU CONCRETE, MORTAR AND SCREED Established in 1931, LBS is a defining presence in Welsh construction and timber supply. With a lineage of family stewardship, the company continues to win national awards based on its dedication to the industry as it continues to invest in its services and branch network.

The business has recently become the latest merchant install an automated batching plant for concrete, mortar and screed from fibo Collect. Following visits arranged by fibo Collect UK’s Alex Atkinson and Stuart Cranfield to Thorncliffe BS in North Wales and Carvers BS in Wolverhampton to witness the technology in action, LBS Director of Operations Dai Thomas was convinced of its potential with the wheels set in motion for the project to launch in February at the merchant’s depot in Ammanford.

Supported by the supplier’s Danish manufacturing team, a fully tailored solution was installed at the branch allowing LBS customers to order small to large quantities of concrete, mortar or screed at the touch of a button. For most small loads, the entire process can be completed in under five minutes, ensuring customers can swiftly move on to the job in hand.

Dai said: “Fibo has some great people in the UK with Stuart and Alex leading. They are both good at explaining the concept and there's clearly a big opportunity.

“As members of the Fortis buying group, we work alongside other like-minded merchants who will no doubt be very interested in seeing how the concept works at our branch. We are also looking for opportunities to expand the concept in the future. This is a game changer for us.”

LBS has also recently completed the acquisition of DG Heath Timber Products, a timber merchant in Pontarddulais, Carmarthenshire. The purchase brings the LBS network to 51 branches.

To read the full story via the PBM website, enter the shortcode www.rdr.link/mbb006

PLUMB 4 LESS NBG MEMBERSHIP Tunbridge Wells and Aylesford based Plumb 4 Less is now a Partner merchant of National Buying Group (NBG). Having been in business for more than 25 years, Plumb 4 Less — which also trades as ASK Plumbing — was previously part of another buying group, however the management team felt that a change was needed to help it to maximise profitability and growth.

Officially joining towards the end of 2023, the business says it has already been able to make valuable contributions to the deals impacting NBG merchants across the plumbing sector. Director Ian Goble said: “It’s been great to be able to make a difference and apply our insights to help NBG’s deals and our own progress.”

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There are no others like us…

IBMG PRORANGE PRIVATE-LABEL PRODUCTS IBMG has announced its first foray into private-label products with the launch of its ProRange product line, starting with a range of underfloor heating products.

Available throughout IBMG’s 46 plumbing branch network, ProRange UFH includes a two-year guarantee on manifolds, pumps, controls and mixing valves in addition to a 50-year guarantee on pipes with all branches also providing a free design service and 24-hour turnaround on quotations.

Ian Kenny of IBMG said: “We’ve been at the coalface of product supplies for decades so we know what installers want and we know what makes a product ‘great’. Launching our own-brand range is a logical step for us — our customers know they can rely on us for advice, service and support, and as a result they are confident that our ProRange products will be of high quality.”

ELLIOTTS REFLECTIONS ON 50 YEARS IN THE INDUSTRY Typing pools, stencilling price sheets by hand and making calls from a phone box are just some of the things that were the norm when Lauren Haines started working as a typist for Elliotts Builders Merchant in December 1973. 50 years on and much has changed, but Lauren still works for Elliotts, one of the South’s oldest family-run businesses.

Starting in the typing pool for the brick department, Lauren rose through the ranks and made company history by becoming its first female-appointed Director in the early 2000s.

Emphasising that “Elliotts has been very supportive over the last 50 years,” she explains that it wasn’t always easy to be a female in a male-dominated industry: “When I was running the brick library in the 80s, it was quite noticeable at that time that being a woman in the industry was tough.

Anyone coming into the brick library would automatically go to the guys, who were actually my apprentices.”

Read more about Lauren’s experiences and her insight into the changes seen within the sector over the last 50 years via the PBM website at www.rdr.link/mbb007

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Okarno: the new name and new future for Artex Jason Smith, Managing Director at Okarno, reflects on a busy start to the year for the rebranded business.

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n January we shared the exciting news that Artex was undergoing a remarkable transformation as it rebrands to Okarno. This is a significant milestone for our company, representing the next stage of our journey in becoming the leader for unique, sustainable supply chain solutions. Ultimately, the aim of rebranding is to consolidate our position as a trusted distribution partner within the industry, whilst opening up new opportunities for merchants.

We understand that customers are at the heart of our business, which is why we are focused on ensuring that their experience of dealing with Okarno is nothing short of exceptional. From personalised assistance in selecting the right product, receiving a single parcel through to pallet deliveries when and where they need them, as well as an efficient aftersales service, Okarno is committed to going above and beyond.

It is no coincidence that we chose a new strapline: There are no others like us.

Rebranding to Okarno also reinforces our commitment to sustainability. As a responsible organisation we understand the importance of protecting our planet for future generations. We have already made major advancements in adopting sustainable practices throughout our operations — from developing more eco-friendly packaging and implementing energy-efficient upgrades, through to switching to biofuel — many of which also help merchants on their own sustainable journey.

By choosing Okarno, customers can now make a conscious choice towards a greener and more sustainable future, helping to make a lasting and positive impact on the sustainable distribution of quality building products.

And over the next few months we will be making more exciting announcements — we already have a new website at www.okarno.com. Customers can look forward to a stronger, better aligned organisation, with a renewed commitment to placing customer service excellence and sustainability at the heart of the organisation.

Throughout it all, we remain the same great business, with exceptional people offering outstanding service, and which a growing number of customers have come to rely on. n Okarno is the new name for Artex. For more information, enter the shortcode www.rdr.link/mbb112

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PEOPLE NEWS

City Plumbing has welcomed Dominic Sarkar as its new Commercial Director. Dominic brings over 20 years of experience in product and category management, the last seven of which were within the merchant sector.

He said: “What attracted me to this role is City Plumbing and the wider Highbourne Group’s desire to never stand still. I share that passion to excel and be future-thinking and there’s huge potential to build on the company’s already strong foundations.”

Adam Caulfield has been named as the new Managing Director of Travis Perkins Hire. Adam joins from Sunbelt Rentals UK, where he was National Sales Director and led a diverse sales team that managed over 20,000+ customers in the construction, event and facilities management sectors.

Before then Adam held MD roles at HSS Hire & Wolseley, having previously worked in senior positions at brands including Pelican Rouge, Disney and Coca-Cola.

Looking after both builders’ merchants and landscapers, Glynn Jefferies has joined Long Rake Spar as its new Account Manager for the South East region in its Natural Selection channel. Having previously worked at Marshalls and London Stone, Glynn has many years of industry experience.

He said: “Long Rake Spar is a company with respect and history within the industry, with such great teams throughout the business all pushing to be the best for our customers. I’m looking forward to getting settled in and starting to build great relationships with our clients and my colleagues.”

One of four specialist distribution divisions of The Encon Group, Encon Construction Products continues to invest in its specialist team with the appointment of Samantha Hughes as new Business Development Manager for the East Midlands region.

With myriad experience in construction and distribution, Samantha brings a wealth of knowledge that will prove invaluable in building relationships and sales in the area.

JB Kind has appointed two new Regional Sales Managers with Kash Scrimshire joining as RSM for East Anglia and the Northern Home Counties, and Shane McGuire looking after London and the South East.

With 10 years at Todd Doors, Kash has extensive experience of working with interior designers, architects and homeowners to provide advice and is now “looking forward to going the extra mile to ensure builders’ merchants and their customers receive their perfect doors.”

Shane has 26 years’ experience in the door industry, with five years at Humphrey & Stretton on the production side and 21 years at XL Joinery. He is experienced in door service inspection, so has an in-depth understanding of technical door specification and door fitting, and he also has a Diploma in Fire Doors and in Architectural Ironmongery.

At the age of 31, Lindsey Hart has been appointed as the Sales & Marketing Director of the NP Group, becoming the first woman and the youngest person ever to join the builders’ merchant’s Board of Directors.

CEO John Bampkin, CEO of the Channel Islands-based group, said: “Lindsey’s appointment comes on the back of an awful lot of hard work, commitment and making things happen. Lindsey is incredibly customer focused and this mindset is always needed on a Board, especially that of a trading company. I am very excited about working with her and the other Directors to help shape the future of the NP Group.”

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TRAINING ZONE

The Famous Five The Builders Merchants Federation outlines a quintet of its most popular and effective training courses for merchants across all levels of the sector.

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ecruiting talented people with the skills and ability to help a company grow can be time consuming, costly and potentially risky. No matter how well someone performs at an interview, it is difficult to know for sure if they will prove a good fit with the ethos of your business.

It is therefore easy to see why merchants are increasingly looking to promote from within, and the first course in our top five will help them develop proven talent in their business.

The BMF Diploma in Merchant Management, designed for aspiring managers and supervisors as well as existing managers, comprises nine learning modules, each one supported by distance-learning materials and practical tutor-led workshops. It typically takes 18 months to successfully complete the Diploma and gain a valuable understanding of modern management principles.

From the outset however, participants can put their learning into action ensuring both they and their business reap the benefits from each module.

The BMF’s short courses also offer excellent value. Two of the most popular focus on fundamental sales skills for the internal sales team, and the closely related subject of maximising margin. Other popular options are designed to support those recently promoted to Yard Foreman as well as newcomers looking for a comprehensive introduction to the materials used to build a house.

“From the outset, participants can put their learning into action ensuring both they and their business reap the benefits from each module.”

Essential Sales Skills, for example, recognises that internal sales team members are ‘not just order takers’ but salespeople in their own right. It takes an interactive approach, with group exercises to help delegates deal with different customer types and increase their confidence when negotiating or handling tricky situations.

As one recent delegate said: “The tutor made it fun and kept us all engaged. It got you thinking differently about how to approach customers. I learned so much that I hope to use in my work.”

The Margin Development Programme, meanwhile, reflects the fact that many merchants are under continuous pressure to maintain and improve margins. This eye-opening programme is best delivered to all customerfacing staff to fully embed a sales and negotiating culture within the business. Follow-up work ensures margin gains are maintained permanently.

There is an emphasis on hands-on exercises and practical examples throughout the two-day Yard Foreman’s Toolkit course which centres on three main challenges: effective management of the yard area, managing and motivating people, and providing good customer service.

Recent participants have particularly valued the session on interactions with different types of people. As one said: “The whole course was good but identifying personality traits stuck out the most.”

Finally, How a House is Built is a great introduction for those new to merchanting that will help them understand the build process for both a residential new build and an improvement project. Described by recent delegates as “full of detail” and “really interesting and useful for my job,” it will help anyone in a customer-facing role understand each construction phase and product options customers might consider, including “add-on” sales opportunities. n To find out more about BMF Training email training@bmf.org.uk or contact your BMF Regional Manager.

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SUPPLIER PROFILE

VIP treatment

Lee Jones, Editor of PBM’s sister publication Professional Builder, visits VIP Polymers to chart the manufacturer’s considerable heritage and describe its extensive current range.

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IP Polymers has called its current Huntingdon manufacturing and distribution site home for 40 years, but the business has much deeper roots in the industry. In fact, 2023 marked the 100th anniversary of its inception as the Victaulic Company, together with a separate rubber making division known as Victaulic Industrial Polymers.

Since then, the pipe seal and gaskets expert has accrued a century of experience in the field, and the result is the extensive VIPSeal range of solutions.

Pipe technology is moving apace, with changes to materials, dimensions and designs. The company provides products for drinking water solutions, as well as the sewer and waste sector, and it is that diversity that demands a range of different materials and technologies, each of which must suit the application and relevant regulations.

At its Cambridgeshire facility, an in-house development and quality department sees the

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chemists behind the VIPSeal brand utilise the highest quality raw materials in devising new formulas. And it is here that what rolls from the production line is also tested to ensure a consistent finish, whilst compounds with bespoke features and dimensions can be fabricated for specific clients.

One of VIP Seal’s strengths is that it works hard to conform to the various water approval schemes around Europe, including the UK’s Water Regulating Approval Scheme (WRAS) initiative and Drinking Water Inspectorate (DWI) approval. What that demands is a continuous regime of testing, carried out on both the natural and synthetic rubber compounds it produces, as well as the finished products.

The VIPSeal production facility, meanwhile, is an extensive industrial environment that covers an area of more than six football pitches. Over 60 tonnes of rubber are consumed every week and what emerges is a product range that extends to

up to 10,000 individual variations.

An 80-strong workforce manufactures gaskets for pipes of practically any material or dimension — from 40mm to 2.4metres — with the larger diameters made to order for what is typically a next day delivery. That’s a service and output that is maintained by considerable investment, with the recent addition of three of the latest and most advanced injection moulding missions totalling £1.8m alone.

VIPSeal Standard Coupling (VSC) Ease of installation is said to be uppermost in the development process of all of VIPSeals’ solutions, and its couplings are a case in point.

Designed for the joining and repairing of low pressure and non-pressure pipes, VIPSeal Standard Couplings (VSCs) can withstand up to 2.5 bar. A robust EPDM rubber and stainless-steel construction is complemented by a flexibility in application, with a range that will fit on pipes from 50mm – 620mm.

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the coupling centred over the repair joint using the marks previously made.

Once in place, the tension bands are to be tightened followed by the shear band on each joint. When all worm Last year, VIP Polymers celebrated drive bolts have been checked 100 years in business. with a torque wrench and tightened to the recommended torque — Fitting is said to be a very which is displayed on the labelling of each straightforward process. Firstly, it’s simply a coupling — users will be left with a matter of cutting and removing the section completely watertight repair. of damaged pipe. To ensure even coverage of the seal across the joints, it’s then necessary to measure the width of the VIPSeal Plumb coupling and mark half a coupling width on The VIPSeal Plumb Plumbing Range is each pipe and the repair section. described as similarly installer friendly.

Next, installers loosen the tension and Indeed, all that’s typically needed to make shear band and slide the couplings fully use of this multipurpose range of couplers, onto each section of the existing pipe. The adaptors, elbows, tees, and end caps is a new section of pipe is then positioned, and torque wrench, screwdriver, nut driver or

socket. If your customers find themselves in a tight spot — under a basin, sink, bath, for example — these products will equally be their friend.

Designed for connecting pipes of any materials with differing outside diameters, VIPSeal Plumb has flexibility as its guiding principle. The EPDM units will connect plain ended pipes of the same or different diameters and, in common with the aforementioned VSC solution, damaged pipework can be repaired by using short sections of pipe together with the VIPSeal Plumb EPDM fittings — with a watertight seal the result. n For more information on the VIP Polymers product range and its support services for merchants, enter the shortcode www.rdr.link/mbb008

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WORKWEAR & EQUIPMENT HSS Regional Director Ali Raza with Selco Head of Development Craig Bowler and Andrew Vincent, HSS Head of Merchants and Materials.

Hire performance In recent years, HSS Hire has pursued a policy of developing partnerships with builders’ merchants to open up access to the lucrative plant and equipment rental market, providing an enhanced ‘one stop shop’ solution for customers. PBM reveals more, focusing on its latest collaboration with Selco Builders Warehouse.

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ccording to AMA Research and as presented in HSS Hire’s most recent set of publicly available accounts, the value of the UK equipment hire industry is estimated to be £5.7bn whilst its “fragmented supply base” of over 4,000 providers (the biggest of which represents only c.10% of the market) is said to offer an opportunity for businesses to grow market share. Indeed, despite the prevailing economic pressures, the sector has experienced 25% growth since 2017, with recent forecasts suggesting it could reach £7.1bn by 2026.

In the firm’s full year report for 2022, HSS Hire CEO Steve Ashmore outlined the potential for “capitalising on converging customer and supplier requirements” with each experiencing “difficulties and high costs associated with transactions.” He explained that “customers have broad requirements and consequently must access lots of

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suppliers, frequently struggling to control their expenditure” whilst rental equipment providers — from local specialist plant hirers to national generalist hirers — suffer from having “lots of end markets to serve, many customers to target but most (having) a lack of reach.”

Furthermore, there are “large acquisition costs associated with targeting the market and returns can be limited by underutilised resources” whilst the fragmented and highly competitive nature of the industry “could result in excess capacity, therefore creating pricing pressure and adverse impacts on planned growth.”

Since 2020, one part of HSS Hire’s wider strategy has been to reorganise its network, removing a sizeable number of its own locations and developing a model of ‘implants’ within builders’ merchant branches. Allowing the rental specialist to reduce its costs, the format is said to offer significant benefits to

merchants by opening new revenue streams from their existing customers with limited outlay whilst being able to leverage HSS Hire’s expertise, brand reach, logistics, support services and buying power.

Established in 1957 and now with revenues of £332.8m (FY2022), HSS Hire offers solutions from c.700 suppliers and provides national coverage from its 38 Customer Distribution Centres — which hold the majority of its hire fleet and carry out much of its equipment testing and maintenance — and its increasing investment in technology and digital solutions. In recent months, the continued expansion of its builders’ merchant network has seen concessions added in branches of MP Moran (Kilburn), Alsford Timber (Beckenham), Kellaway (Swindon), Howarth Timber (Cheadle and Barnsley) and Beers (Wavertree), bringing the total number to around 85 at the end of 2023.

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HSS Hire signage at the Watford branch of Lords.

“There is a natural fit between the services offered by builders’ merchant and a tool and equipment hire specialist.”

Bart Murphy, HSS Hire Selco Builders Warehouse is the latest merchant business to enter into partnership with the leading tool and equipment hire specialist in a move said to further enhance its own reputation as a ‘one-stop shop’ for tradespeople. It opened its first two satellite operations in its Slough and Milton Keynes branches, with Tottenham and Ashton-under-Lyne following before the end of the year. A “significant expansion to the partnership” is planned for 2024.

A satellite desk can be found at the trade counter in the branches, with HSS Hire teams in place to provide specialist advice for the full offering.

Selco CEO Howard Luft said: “This is a perfect partnership and an exciting development for our customers heading into 2024. Here at Selco, our commitment is to offer everything a tradesperson might need to go about their daily work all under one roof and the relationship we have formed with HSS Hire strengthens that proposition even further.

The HSS Hire desk in EH Smith’s Coventry branch (image via @EHSmith on X).

n Following on from its partnership with HSS Hire, Selco Builders Warehouse has extended its kitchen product portfolio by launching a new collaboration with leading kitchen specialists Magnet. The inaugural Magnet showroom opened in Selco’s Walthamstow branch in late January, with the model being followed in its Enfield and Tottenham depots by the end of February.

The kitchen showrooms will give trade professionals access to over 250 kitchen ranges in addition to a full kitchen design and quote within 24 hours for the first time.

A “seamless ordering process” includes delivery whilst a free onsite measuring is also available.

Magnet kitchen specialist consultants will be on hand in all three branches to provide design services, as well as “insight into the style, functionality and durability” of the supplier’s award-winning ranges and the options available to trade professionals and their clients.

The partnership is launching on an initial pilot trial, with plans to expand it across the Selco branch network if the concept proves successful.

CEO Howard Luft said: “Our customers see a greater product and design choice, (and) they will also benefit from accelerated lead times and the expertise of Magnet’s in-house design specialists. We are confident this will be a successful partnership and hugely beneficial to our customers, who will enjoy outstanding service from both ourselves and Magnet.”

“At the heart of the ethos of both ourselves and HSS Hire is to offer outstanding service so it’s very much a win-win scenario for our customers. We are excited to have launched the partnership and look forward to it continuing for many years to come.”

Bart Murphy, Director at HSS Hire, added: “We are looking to expand into strategic locations across the UK and this

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partnership with Selco represents an ideal chance to do that. There is a natural fit between the services offered by builders’ merchant and a tool and equipment hire specialist and we are delighted to be working in tandem with Selco to enhance the journeys for both sets of customers.” n For more on HSS Hire, enter the shortcode www.rdr.link/mbb009

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WORKWEAR & EQUIPMENT

Peak performance F

rom a fledgling company started by two brothers in 1998, V12 Footwear has grown into an industry-leading safety footwear manufacturer. Its progress has seen numerous milestones along the way — including award-winning products and brand launches, an ongoing drive for innovation and a trail-blazing approach to sustainable manufacturing — as the business has developed a reputation for producing top-performing boots for wearers working in the most challenging conditions.

Interestingly, the company’s name is said to have been inspired by the V12 engine —

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famed for its power, strength and high-performance as well as its instantly recognisable appearance – and the family-run business says it continues to drive towards peak protection and a no-compromise attitude to long-lasting comfort and sustainable manufacturing.

The BoB Boot V12’s BoB boot has been something of an evergreen product for merchants since launching in 2021, driving tradespeople through their doors to get their hands on this sand safety style for all manner of reasons. Originally inspired by the life-changing work that charity Band of Builders was doing for those in the construction sector living with illness and injury, the manufacturer was determined to show its support.

The firm collaborated with the charity to launch the exclusive V2150 BoB safety boot and for every pair sold, V12 donates £5 to Band of Builders. At the

Whilst the business can reflect upon a successful quarter century, having celebrated its 25th anniversary last year, V12 Footwear says its focus is very much on the future of foot health and safety.

PBM considers the latest updates from the Wiltshirebased safety manufacturer, and how its approach is increasing growth for its stockists around the UK. end of the first quarter of 2023, the company donated over £10,000 to Band of Builders from the sales of over 2,000 pairs of BoB boots.

To add to this, the marketing support for this boot and the charity continues to go above and beyond — literally — with the co-branded V12 / Band of Builders hot air balloon continuing to make flights across the UK, which are regularly photographed and shared online to raise awareness of the charity and its work.

Focus on Female Fit The importance of women’s PPE is rightly becoming a major part of the conversation in the building world, and V12 is showing its commitment to giving merchants the best offering. In general, V12 says its boots are famous for their comfort, thanks to a unique mix of traditional shoemaking and innovation.

Working with a “world-renowned lastmaker,” V12 used over 4,000 global foot scans to create a last reflecting universal foot shapes for maximum comfort. Both V12’s men’s and women’s safety footwear ranges are made with this last — meaning that male and female wearers’ specific foot shapes are contoured and supported.

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ROOFING REWARDS

Safety first

Charlie Turner, V12 Footwear Head of Sales, said: “Women make up 14% of the construction industry, which while still too low, accounts for over 420,000 workers. And this figure is set to rise.

That’s a huge number of female wearers needing access to boots which fit their specific foot shape, and our focus is to ensure V12 stockists can meet that demand from women in the building trades.”

As part of this “laser sharp” focus, the manufacturer says its true women’s fit range is continuing to expand, with more styles added in recent months.

Testing Times A recent report from the British Safety Industry Federation (BSiF) outlined that a significant number of poorly performing, non-compliant safety products are still finding their way onto the market. The BSiF conducted tests on over a hundred non-member safety products and, shockingly, found only 15% were compliant.

Because V12 is a BSiF registered safety supplier, stockists will always have peace of mind they are selling a fully compliant safety product. However, V12 states that it continues to give merchants “more than just peace of mind” by also providing the knowledge and training to further demonstrate to customers the type of testing carried out on the footwear and its value to the wearer. A major focus for V12 Footwear, the company contends that “when it comes to selling safety footwear, knowledge is power.”

On display While the 25th birthday celebrations are now behind it, V12 asserts that there are plenty of exciting things to unwrap for their merchants in the coming months as well. For example, its new point of sale offering features durable and sturdy construction as well as striking and eye-catching designs to showcase the boots’ “style, strength and safety features” better than ever. n For more information on V12 Footwear’s range of products and support services for merchants, enter the shortcode www.rdr.link/mbb010

Working in adverse conditions — especially on exposed roofs — can be a challenge, and keeping both warm and safe should be a priority for the nation’s contractors. As part of its annual Winter Safety campaign, Marley’s Daniel Redfern offers some practical steps merchants can share with customers to minimise risk, increase comfort and, above all, stay safe.

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arley’s annual Winter Safety campaign aims to emphasise how and where roofing contractors can take better care and mitigate risk. So, while it is not possible to totally eradicate the impact of bad weather, there are some simple practical tips roofers keen to offset the impact of outdoor working can follow: Risk assessment: The first step is to ensure that a full risk assessment is undertaken around working conditions and any potential hazards to workers are identified.

Be safe, be seen: Contractors should also make sure they are using the correct personal protection equipment (PPE). PPE is there for a reason, offering both practical individual protection and a hi-visibility solution that reminds everyone on the job that they are operating in a risky environment.

Helping hands: An obvious and inexpensive tip is the recommended use of strong gloves and durable hats to keep hands and heads protected and warm. Snoods are also a great way to provide extra warmth without getting in the way of getting the job done.

Don’t forget feet: Unfortunately, roofers are more prone to colds, chest infections, injuries and fatigue as a result of working out in low temperatures or enduring downpours. The role of appropriate footwear should also never be underestimated when dealing with slippery, icy, or wet conditions. Water-resistant and robust boots or ice grips on soles, not only help provide a sound footing for roofers, but they will also ensure day-long comfort and increased confidence when on roofscapes. n As part of its Winter Safety campaign, Marley has been giving away hundreds of branded snoods — find out more via www.marley.co.uk/wintersafety

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WORKWEAR & EQUIPMENT

Hip to be square For over 140 years, Hultafors has been developing innovative hand tools and equipment to meet the needs of trade professionals. Part of a wider group that includes Snickers Workwear and Solid Gear safety footwear, PBM spoke with Nicki Hickman, UK Marketing Manager of the Group’s Hardware division, to find out more about its latest new ranges and support packages for merchant stockists.

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We know that Hultafors has a long history in the sector, but could you provide a brief overview of the firm’s evolution and growth?

Although the UK merchant market may not be quite as familiar with the Hultafors brand name, our Swedish Heritage goes all the way back to 1883 when our founder, Karl-Hilmer Johansson Kollén designed what is now the world-renowned folding rule. Since then, we have spent the last 140 years developing and manufacturing tools for the professional.

Part of the Hultafors Group, Hultafors falls under the Hardware division in the UK which has grown in recent years to include Telesteps, the number one in telescopic ladders and Denmark’s innovative Scangrip lighting brand.

The addition of British tape manufacturer — Fisco — to the Hultafors banner with its extensive range of market-leading tapes (including the iconic BRICK-MATE®) further cements our commitment to the UK market. All our measuring tapes are produced here in the UK so we, thankfully, don’t need to worry about the current uncertainty and disruptions being seen in the supply chain.

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With warehouses in the UK and Poland, our distribution routes can be far more reactive and reliable than the Far East, delivering a more secure distribution option.

Our partnership with Toolbank also offers merchants the option of next-day delivery via its B2B portal and sales team, with all main product lines listed across the Hultafors, Telesteps and Scangrip ranges.

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What can you tell us about the latest new product developments?

We’ve built our brand and reputation on consistently delivering a range of tools that deliver the best possible function, reliability and precision for professionals. And when we believe in an idea, we give it 100%.

We’ve kicked off our 2024 activity with the launch of three new square models for the trade — a professional model, a lightweight model, and a successor to our renowned adjustable mitre square: the Quattro 270. The new additions further expand on the existing Hultafors carpenter squares range, offering a wider choice of options to find the perfect solution for every application need.

Forming part of Hultafors’ sustainability work, we have invested in completely new production equipment for the squares which are manufactured in one of our four European factories.

And building on the success of one of our hero products — the Tool Bucket — we’ve also recently launched the Tool Bucket Organizer. Made from heavy-duty ballistic polyester fabric for increased durability, the multi-pocketed soft-sided insert is specifically designed to fit inside our top-selling carrier, converting it into a tool organiser complete with drill holster and tool holders.

Initial feedback from the market has been hugely positive and we’re excited to be launching an expanded new range in the coming weeks. Watch this space!

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And what support tools are available for merchants in terms of merchandising and marketing support?

As a premium brand, our point of sale and content have to be of A+ class quality to live up to the performance of the tools. Our silent salesmen magnetic shadow boards showcase each product’s key features and benefits and include a QR code that links to application videos on our YouTube channel.

In addition to branded toolbars and metre stands, we offer a range of quality bespoke display options — including standalone units, countertop displays and ripper shipper boxes — to offer a wide range of in-store options.

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All new product launches are supported with social media content, including user application product clips and we offer merchants access to a free online asset bank for images, videos, product information and press releases.

Q A

Given its growing importance to the market, how important is the issue of sustainability to the business?

Since 2018, we have significantly reduced the carbon dioxide emissions from our European factories by an incredible 70%.

Furthermore, Telesteps relocated its manufacturing from China to Sweden in 2022 to become the only manufacturer of telescopic ladders with production in Europe. This move reduced our carbon footprint significantly. We also took the further step to ensure that all our suppliers and sub-suppliers are located within a tight

radius of the production line, extending our efforts to reduce our environmental impact.

We’re not resting on our laurels, though! We have some further sustainability improvements planned for 2024 and, as a group, Hultafors has set an impressive ambition to reduce its footprint by 92% by 2030 (benchmarked against the 2018 numbers).

Q A

Finally, what else can we expect from Hultafors over the coming months?

2024 is a big year for Hultafors. We’re relaunching our hardware brands — Hultafors, Telesteps and Scangrip — in the UK with an extensive plan for distribution expansion through the merchant sector alongside an increased presence at the Cologne Toolfair, Professional Builder Toolfairs and other key trade shows across the UK and Ireland.

We’ve invested heavily in our brands with a new marketing strategy that reaches across both digital platforms and traditional print, focused on increasing brand awareness in the marketplace and assisting merchants with sell-through.

The Hultafors name is incredibly strong in Scandinavia — synonymous with the highest-quality and true tradespeople in the trade — and the UK and Ireland markets are a key focus for our expansion plans for 2024 and beyond. n For more information on the Hultafors range of products and support services for merchants, use the shortcode www.rdr.link/mbb011

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WORKWEAR & EQUIPMENT

CARHARTT SPRING COLLECTION + MICHIGAN S1P SAFETY BOOTS With lively shades in everything from functional jackets and stylish tees to toasty beanies, Carhartt is urging the trade to brighten up their wardrobe with its vibrant new Spring 2024 collection. Its lightweight anoraks, for example, are said to be perfect for spring showers. Lined with breathable mesh and equipped with Rain Defender technology, the anoraks — which now come in fresh Tender Green and Lilac Haze colours — feature a handy three-piece hood and zippered pockets.

For layering up on site, the Heavyweight Short-Sleeve K87 Pocket T-Shirt has been “a classic since ‘92” and is now offered in new spring-inspired colours like Loden Frost green, Apple Butter maroon and Deep Lagoon blue.

The Loose Fit Midweight Logo Sleeve Graphic Sweatshirt, meanwhile, is said to be the go-to layer for comfort and style. The women’s Relaxed Fit Midweight Logo Graphic Sweatshirt additionally promises the same comfort in a cut made for women and both are now in bright seasonal colours.

When it comes to footwear, Carhartt’s Michigan Rugged Flex S1P Mid-cut Safety Boot is designed for hard working tradespeople who refuse to compromise on protection or comfort. With a sneaker-inspired design, the boot blends advanced safety and smart design features with lightweight materials including a strong fiberglass safety toe that meets the stringent EN ISO 20345:2012 S1P standards. n For more information on the full Carhartt range, use the shortcode www.rdr.link/mbb012

HIKOKI DAB CORDLESS RADIO

PULSAR LIFE COLLECTION

Radios are commonplace on UK construction sites, but they need to be tough — without compromising on quality, power, volume and connectivity. The HiKOKI Power Tools UR18DA DAB Cordless Radio is compact and lightweight, weighing just 1.8 kg without the battery, making it highly portable and easy to handle.

Despite its compact form, the Bluetooth-enabled radio packs a punch and is equipped with a hearty 8W speaker that delivers high-quality sound, ensuring clear and crisp audio even in the busy environment of a construction site. The device can be powered by a HiKOKI 18V battery or operated using an AC adapter to provide flexible and continuous usage, regardless of the location. n Further details can be found via www.rdr.link/mbb013

SNICKERS WORKWEAR WIND-PROTECTIVE JACKETS AND HOODIES. Described as being a fusion of style and performance that is built for active work in the Spring, Snickers Workwear’s new range of lightweight Mid-layers are crafted for full flexibility on site and optimal comfort. The garments can be worn as an outer layer when it’s warmer or a mid-layer when it’s a bit cooler and are said to be full of handy technical features and innovative fabrics to tame the wind.

In energising new colours, customers can choose from new street-smart styles such as the Windblocker Half-zip Hoodie or the Lightweight Flexiwork Mid-layer Jacket. There’s also a new Windproof Soft-Shell Jacket for women. n Enter the shortcode www.rdr.link/mbb014 to discover more.

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The Redditch-based supplier has launched its new Life collection, described as a comprehensive range of environmentally responsible, hi-visibility garments designed to fit all male and female professionals across a breadth of industries. With durability, inclusivity and circularity at the forefront of its design, the collection has been developed with Global Recycled Standard (GRS) certified fabrics and materials and features an initial 12 garments on launch.

Available in both yellow and orange and conforming to EN ISO 20471 design requirements, the range includes a reversible puffer jacket, a stretch combat trouser, moisture wicking polo shirts, insulated parkas and a brandnew breathable, class 4 waterproof shell jacket and over trouser. n Find out more via www.rdr.link/mbb015

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INFORMATION TECHNOLOGY

Suppliers to the building and construction industry are set to go from strength to strength in 2024, according to a new report from inventory management software brand Unleashed. However, the sector recorded the highest level of overstocks relative the other categories.

PBM reports.

AdobeStock 626045013

Cause for construction sector optimism?

S

mall and medium-sized firms in the building and construction sector achieved a score of 82 out of 100 in the latest Manufacturers’ Health Index, compiled quarterly by Unleashed. Using analysis of more than 2,500 firms, the index is calculated from a number of key performance metrics including sales, purchasing and internal efficiencies that impact stocking levels and lead times across 16 manufacturing categories — including Cosmetics & Personal Care; Clothing, Footwear & Accessories; Beverages (alcoholic and non-alcoholic); Automotive & Automotive Supplies and Furniture, Fixtures & Home Furnishing.

A score of 50 points or more indicates that a sector is performing well against these metrics and the findings show that UK building and construction firms were performing well amongst other sectors within UK manufacturing.

Jarrod Adam, Head of Product at Unleashed, said: “Manufacturers in every industry category were hit by challenges

30 PBM MARCH 2024

from all directions in 2023 — including high inflation and rising borrowing costs.

“The UK is home to over 98,000 construction companies, many of which are SMEs that make a critical contribution to both the industry and the UK economy. It’s clear from our index that firms have recovered well from the supply chain disruption – and high cost of materials – seen during the pandemic and its aftermath. The tough economic climate doesn’t appear to have dampened homeowners’ appetite for renovations because they recognise the long-term value they can have.”

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Jarrod continued: “Our index also shows that lead times have dropped for building and construction, down to 17 days — below the national average of 20. However, the industry is facing high overstock levels at £364,502 — the highest of any industry, and well over double the average level of £141,397.

This reflects the slowdown in bigger house building projects due to high borrowing costs and economic uncertainty.”

Looking ahead to the coming year, he added: “While the building and construction sector work to overcome costs and reduce their overstock levels, our analysis suggests that they are in a strong position to meet this demand because they have finely-tuned their inventory management processes. Of course, any improvements they make would put them on an even stronger footing in this highly competitive and fast-moving sector.”

Bigger picture: the haves and have-nots of UK manufacturing Overall, the UK manufacturing industry rebounded at the end of 2023, with 11 of the 16 categories studied scoring more than 50 health points in the Manufacturers’ Health Index — contributing to the average of 77.

Top of the table were cosmetics and personal care, and industrial machinery, raw material and equipment, which both achieved a near-perfect score of 98. Office equipment and supplies was bottom of the table at just 18 points, followed by food at 30 and electronics and communication at 38. Lead times have also more than halved from the 43-day average of 2022 to 20 at the end of 2023.

However, the legacy of the pandemic is still clear, with ‘just in case’ overstocking now a fixture for many businesses. In the latter part of the year, excess inventory levels grew to £141,397 compared to £119,183 for the same period in 2022. Retail and consumer-centric manufacturers appear to have a better handle of their inventory compared to heavier industries like building and construction or metal and fabrication, where longer lead times are already more typical. n Unleashed is cloud-based inventory management software that gives “product businesses clarity and control across suppliers, production, inventory and sales.” Founded in New Zealand in 2009 it was acquired by the UK’s Access Group in November 2020. With thousands of users in more than 80 countries, it is described as being “one of the most respected names in inventory, manufacturing and product management software worldwide.” n The Manufacturers’ Health Index is based on more than 400,000 data points from 2,600 manufacturing firms using the Unleashed inventory management system in the UK, Australia and New Zealand.

n Enter the shortcode www.rdr.link/mbb016 for more information on Unleashed Software and to view the full report.

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INFORMATION TECHNOLOGY

DueTrade says that builders’ merchants can now offer their customers an ‘Amazon-style’ sales experience following the launch of an affordable new app-building service said to make digital commerce accessible for businesses of all sizes.

Shelf stacking D

esigned to help merchants better connect with their customers, a customisable ‘Off e Shelf ’ platform has been launched by DueTrade, a technology company helping B2B wholesale businesses to embrace digitalisation. e firm has its roots in the agricultural sector, however it has evolved its services to be used by a wider variety of ‘wholesale suppliers’ across all industries, from grain traders and now to builders’ merchants. e platform is intended to support those who want a more efficient way of trading with customers, share promotions and offer 24/7 ordering — but without the hey price tag associated with developing a bespoke app. e firm cites research from global insights analysts Gartner showing that B2B decision-makers increasingly prefer using self-service tools for reordering rather than talking to a sales representative. Furthermore, findings from PYMNTS and American Express suggest 73% of B2B buyers want a more B2C-like experience.

Accordingly, the new platform is designed to offer businesses the opportunity to improve their customer experience, increase revenue and give themselves the competitive advantage.

Henry Dewing, Founder and Director at DueTrade, said: “Digital commerce is rapidly becoming the preferred way for buyers to

complete B2B purchases and customers are increasingly expecting a ‘consumer-style’ sales experience when buying from wholesalers. at said, developing a totally bespoke app can cost anywhere between £35,000 – £100,000, which makes it an impossible investment for many in the industry.

“We have launched our ‘Off e Shelf ’ service to make sales apps accessible for businesses of all sizes. is white-label option costs a fraction of the price compared to a bespoke app, but still allows builders’ merchants the opportunity to put themselves in their customers’ back pockets.”

Henry added: “Companies that invest in this technology will have a competitive advantage in the marketplace by being able to transact faster, increase revenue and manage their portfolios online.”

Rather than processing sales manually, either in person, over the phone or via email,

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customers can place orders at the click of a button via the app. Ordering can be done at any time or day, with quick and easy payment.

Buyers use secure profiles to save delivery and payment details for easy reordering and can view their order history, pending orders, favourites and the status of deliveries, for a totally seamless sales experience.

By fully integrating with existing sales, accounting and stock monitoring software, the platform saves valuable time and resources for both the end customer and merchant’s own sales teams.

For builders’ merchants, DueTrade says the app can help increase trade orders, enhance customer relationships and save time on inbound enquiries.

Customers are updated in real-time with the latest offers and promotions, while the app can also be customised with bespoke branding to strengthen brand awareness and ensure each app looks cutting edge. n For further information on DueTrade, enter the shortcode www.rdr.link/mbb036

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INFORMATION TECHNOLOGY

From sawmill to software PBM spoke with Ten-25’s Ryan Osborne, who explained how his background in the timber sector is helping to fuel the further success of the provider’s Merchanter ERP software.

T

en-25, the company behind the Merchanter ERP software for inventory management and sales order processing, says that it has always believed in the power of deep industry expertise. And this year, it has taken its expertise to a whole new level with the arrival of new System Implementation & Project Manager, Ryan Osborne.

With a fascinating background spanning two decades in the timber industry, combined with a stint in IT, Ryan brings a unique perspective that promises to supercharge Merchanter and its impact on timber and builders’ merchants:

Q

Ryan, you’ve got a fascinating background in both timber and IT — can you tell us more about how it brought you to Ten-25?

It’s actually a two-part story. While working at Hoppings Softwood

A

34 PBM MARCH 2024

Products, I saw firsthand the potential of Ten-25’s software (Unitrade and UT360 at the time), especially for timber importers like us. I even helped Ten-25 understand our specific needs, such as forward contracting and Timber Certification, and develop relevant features, user experience and layout.

When Hoppings was sold, I moved to Silva Timber, using a different system. That experience, unfortunately, wasn’t ideal.

However, it sparked a fire in me and I knew there had to be a better way to help companies transition smoothly to new systems.

So, I reached out to Ian (Oldrey, MD) at Ten-25, hoping to put my experience to good use.

Q A

What unique perspective do you feel that you bring to the Ten-25 team?

I’m not just an IT guy; I’ve lived and breathed the timber industry for 20

years. I understand the language, the B2B and B2C dynamics, the seasonal ebbs and flows, the pressure of tight margins — it’s in my blood.

It helps me see things from both sides — the customer and the software developer — and bridge the gap between them.

Q A

And how does Merchanter compare to other systems, based on your experience?

It’s all about user control and flexibility.

I’ve seen other systems trap you in rigid configurations because they don’t natively understand timber and building materials, and force you to rely on developers for every

“I’ve seen other systems trap you in rigid configurations because they don’t natively understand timber and building materials, and force you to rely on developers for every tweak. That’s a recipe for slow progress and hefty bills.”

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tweak. That’s a recipe for slow progress and hefty bills.

But with Merchanter, much of that can be handled in-house by users after very little training. It’s got a user-friendly and intuitive interface which anyone can grasp, and it integrates with other essential software systems like Xero, QuickBooks and Sage, so there’s far less upheaval than some other systems.

It is like giving customers the keys to their own system — no more waiting on developers for every tweak. They can adapt, optimise, and make the system truly their own.

Q A

So, what do you want to achieve from your role as System Implementation & Project Manager at Ten-25?

I’m in constant learning mode, soaking up everything I can about Merchanter and Ten-25’s customers. It’s a fresh challenge, and I’m excited to be part of making a difference.

My ultimate goal is to hear someone say: “Thanks, Ten-25.

You saved me an hour a day!” That’d bring me pure job satisfaction.

Q A

Finally, beyond timber and tech, what do you spend your time doing outside of work?

When I’m not diving into tech, I’m probably lost in a world of music, art, or a good old-fashioned Dungeons & Dragons campaign. It keeps the creative juices flowing and is good problem-solving practice!

Aided by Ryan’s expertise and dedication to improving the industry, Ten-25 is confident that Merchanter is poised to become an even more potent tool for timber and builders’ merchants. Efficiency is king, and his arrival can be seen as further demonstrating the firm’s commitment to understanding the industry’s specific needs in terms of crafting software that “empowers, simplifies, and ultimately, saves valuable time.” n For more information on Ten-25’s Merchanter software or to try a free online demo of the system, enter the shortcode www.rdr.link/mbb017

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INFORMATION TECHNOLOGY BORDER MERCHANT SYSTEMS EVENTS AND UPDATES With several new releases and updates planned and a new customer onboard already, Border Merchant Systems is looking forward to another exciting year. The business closed 2023 with two well attended user meetings which gathered customers together to run through the latest system updates and enhancements, new integrations and for attendees to share best practice and industry insights.

There will be more user meetings to come in 2024 as part of Border’s commitment to delivering regular and insightful content to customers, both online and face to face. These free events are described as “a fantastic opportunity for customers to make sure they are getting the most from their software” and also present an opportunity for them to feedback on features and tweaks they would like to see in the future, helping Border shape its development planning.

Having rolled out its first web account web portal in 2019, 2024 will see version 2 delivered. The portal allows trade customers to view their orders, quotes, get copy documents, run statements and pay their account online. This not only speeds up payment times, but also “vastly reduces administrative customer service calls”.

Version 2 features a number of enhancements that make it even easier for a merchant and their account customers to use

and benefit from.

Additional functionality will be added to Border’s electronic proof of delivery (ePOD) app. Featuring ‘where is my order’ (WIMO) functionality to help both merchants and their customers, the app has already been well received by those who have tested and used it.

Testing is also “well underway” on the latest CounterAct system release (3.3B), with all users receiving this as part of their support contact. Based heavily on user feedback and supported by detailed issue notes and YouTube tutorials, Border typically rolls out two new releases a year with each one packed with system enhancements and tweaks — 3.3B includes over 500 changes and additions to the system. n For more news from Border, use the shortcode www.rdr.link/mbb018

TRADEKART UBER DIRECT PARTNERSHIP The TradeKart rapid delivery app service for tradespeople has announced a strategic partnership with Uber Direct, Uber’s white label delivery solution which is powered by the same technology and courier network as the Uber Eats online marketplace to provide customers with real-time tracking and 24/7 customer support for orders. This will allow more users of the TradeKart app to order materials via merchant suppliers which can then be delivered to site within as little as an hour.

National and independent merchants already operating the service include City Plumbing, Huws Gray, Dulux Decorator Centres, MP Moran, Lawsons, PaintWell and London Decorators Merchants with the business currently partnering with over 100 merchant outlets across London, where the current average delivery time is just 52 minutes.

The new partnership will now enable the business to

expand its service, initially across London, Manchester, Liverpool and the North West region.

Alistair McAuley, founder and CEO at TradeKart, commented: “Tradespeople across the UK waste up to five hours each week collecting materials, so we’ve built the TradeKart platform to give them access to their favourite merchants and on demand delivery from the palm of their hand. Users can place an order in just a couple of minutes and we then deliver their materials to give them valuable time back.

“Following a successful 18 months in London, we’re now expanding across the UK and this exciting new partnership with Uber gives us the capacity to provide tradespeople with the materials they need, when they need them. Time is our scarcest commodity and is far too valuable to be wasted sat in traffic collecting materials.”

Caroline Varga, Head of Uber Direct UK&I, added: “We know that tradespeople are looking for convenience — they don’t want to waste time collecting parts, tools or materials when they could have it delivered to them. In fact, recent research has shown 50% of consumers are more likely to buy from merchants that offer on demand delivery of DIY products and I suspect that number will be much higher for tradespeople at work.

“Uber Direct’s technology and nationwide courier network is enabling TradeKart to make on-demand delivery a reality for more customers. We’re excited to see the opportunities this opens up for TradeKart as it continues to grow across the country.” n Further information about TradeKart can be found

via www.rdr.link/mbb019

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ECI SOFTWARE SOLUTIONS ‘TOP EMPLOYER’ STATUS ECI Software Solutions says it is delighted to have received recognition as a top employer in the UK and other locations around the world. Based solely on anonymous employee survey responses, the business has been Certified as a ‘2024 Great Place To Work’ in the US for the sixth straight year; in Canada, the UK, Belgium and Australia for the third straight year; and in the Netherlands for two straight years.

Said to be the most definitive “employer-of-choice” recognition that companies aspire to achieve, the Great Place To Work organisation is billed as the global authority on workplace culture, employee experience and leadership behaviours proven to deliver market-leading revenue, employee retention and increased innovation.

Andrew Pryor, ECI’s Chief Human Resources Officer, said: “Being named a Great Place To Work is a major accomplishment, so to continue receiving this honour year after year in six different countries is truly meaningful and validates the work we’ve done to create a positive environment. Not only are we committed to investing in our team’s experience to keep talented individuals at ECI, but we’re also working to ensure our colleagues are empowered to grow fulfilling careers and better their lives — for themselves and their families.” n ECI Software Solutions provides industry-

specific cloud-based business software that allows firms to “seamlessly integrate” sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps and payment processing. www.rdr.link/mbb020

KERRIDGE COMMERCIAL SYSTEMS APPRENTICESHIP AND EMPLOYEE SUPPORT Having detailed its support for the BMF’s Apprenticeship Pledge “to achieve 15,000 apprentices across the BMF membership by 2030” last year, Kerridge Commercial Systems used the recent National Apprenticeship Week (NAW) to shine a light on the positive impact that apprenticeships make to individuals, businesses and the wider economy. KCS says it has been “lucky to witness the benefits first-hand, having had multiple success stories with both new and existing members of staff” as the business continues to invest in apprentices.

Whilst a misconception exists that apprenticeships are entry-level positions, KCS was keen to point out that it currently employs 20 apprentices across a range of different roles and levels, including Leadership, R&D, HR, Support, Finance, Sales & Marketing.

The company has also highlighted its ongoing investment in wider staff support initiatives, for example taking “significant steps” with its mental health awareness scheme. The initiative is said to have gained “incredible momentum since its beginnings in 2019” with the active involvement of 77 participants from company locations across the country. Designed to emphasise awareness and support whilst recognising the multifaceted nature of mental health challenges, the heart of the initiative lies in a training course that empowers employees to become Mental Health First Aid Champions.

These champions, strategically positioned across the organisation, play a crucial role in creating a culture of understanding, empathy and open communication surrounding mental health challenges. n Kerridge Commercial Systems provides specialised ERP and business management software — along with additional services and support — to merchant businesses. Use www.rdr.link/mbb021 for further information.

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ROOFING, FLOORING & INSULATION

Fit for purpose With an ongoing drive to maximise the energy efficiency of both new and existing properties alike, Tony Armitt, Commercial & Technical Director at ForgeFix, discusses the importance of educating customers on the changing insulation regulations and the solutions which can ensure compliance.

F

or the past couple of decades, the government has introduced various schemes and initiatives to make both new homes and older houses more energy efficient. The likes of the Green Homes Scheme, The Great British Insulation Scheme (GBIS) and Energy Company Obligation have encouraged homeowners and landlords to work on making homes more energy efficient.

Similarly, when it comes to new builds, the Future Homes and Buildings Standard, introduced in 2021, has laid out new regulations that mean new build homes built from 2025 must produce 75-80% less carbon emissions. With this in mind, builders and contractors have to make sure that they have the correct and best quality materials for the job.

Approved Document L The government recently introduced new building regulations to reduce the amount of wasted energy in homes. As part of these regulations, insulation thickness has increased to reduce the U-Value of homes.

38 PBM MARCH 2024

A U-Value measures how well parts of a building transfers heat and is a measure of heat loss in the building in areas such as a wall, roof or floor. In layman’s terms, the lower the U-Value, the better insulated the home.

The new regulations have had their biggest impact in loft and roofing insulation.

Loft insulation is now required to be 270mm for example, whilst floor insulation should be 150mm, pitched roofs 170mm and, between rafters, 100mm board insulation is needed. Flat roofs should be 150mm and this can be laid over the deck or 100mm over the deck and 50mm between the roof joists.

These changes have had a significant impact in the designs of rooms as well as the materials needed to construct them.

Furthermore, due to this increase in thickness, the materials that are used to secure the insulation have also needed to adapt. For example, to secure 150mm insulation onto a timber deck board with an 18mm timber overlay board, a tradesperson would require a screw at least 220mm long to produce a firm fixing.

With this in mind, it is essential to know which materials, fixtures and fastenings should be recommended to customers to use for the job.

Extended screws It’s important to note and advise that certain screws are needed for the thicker insulation because they provide a more secure grip and help to penetrate the full depth of the insulation, ensuring that it is properly supported. If shorter screws are used with thick insulation, they may not reach the framing behind, reducing the stability of the insulation and potentially causing it to sag over time.

Additionally, using longer screws can prevent damage to the insulation, as it helps

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“If shorter screws are used with thick insulation, they may not reach the framing behind, reducing the stability of the insulation and potentially causing it to sag over time.” to distribute pressure more evenly.

A great product to recommend is ForgeFix’s newly expanded Spectre woodscrew range. The advanced multi-purpose portfolio added new sizes of screw to help the trade comply with the building regulations and now includes 6.0 x

200mm and 6.0 x 240mm woodscrews as well as 8.0 x 180, 200, 240 and 280mm versions.

The range is specifically designed to make the tradesperson’s life just that little bit easier. To support tradespeople, the size of the product is conveniently included on the packaging so the right screw for the job can be easily found.

What’s more, ForgeFix also provide longer screws in the TechFast range which is also used for more technical timber roof insulation installations and the range is self-screwing — once again making the job easier for the tradesperson.

The TechFast range also offers screws in sizes 5.5 x 185mm and 5.5 x 235mm — these are specially designed to fix roofing panels to a steel frame whilst providing a waterproof fixing. The longer lengths are sufficient to pass through the insulation

and the screw is designed to self-drill into the metal frame up to 12.5mm thick.

Only 10mm of visible thread is required, making 185mm screws suitable for most applications. What’s more, the Techfast screws come with a hex head for increased torque, have an EPDM rubber/stainless steel washer and have an exterior coating which is C4 rated according to standard ISO 12944-2.

Having the right fixings and fasteners to hand not only make the job easier for tradespeople but also give customers assurance that the job’s been well done. n For more information on the Spectre, TechFast and ForgeFix ranges, along with information on the company’s support services for merchants, enter the shortcode www.rdr.link/mbb022

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ROOFING, FLOORING & INSULATION

Year-round comfort When it comes to assessing the performance of insulation materials, the focus naturally falls on ensuring a building maintains its warmth. However, with 2024 poised to break heat records, Actis is urging merchants and their customers to consider solutions which can also help to keep homes cool when required.

W

ith climate scientists predicting that this year could be even hotter than record-breaking 2023, ensuring our homes stay cool in the blistering heat is essential for our health and comfort, says insulation specialist Actis.

Indeed, earlier in the year, the Met Office has named 2022 as the hottest year in the UK since records began in the 17th century with 2023 recognised as the warmest globally, according to the EU's Copernicus Climate Change Service.

According to provisional Met Office data, last year was also warmer than any previous year in Wales and Northern Ireland.

Furthermore, the summer in the UK saw the hottest June and joint hottest September on record, with temperatures reaching over 33˚C.

Beyond this, the Met Office and experts from US science organisation Berkeley Earth believe 2024 could be even hotter than 2023, with weather phenomenon El Nino likely to add even more heat to that generated by human-induced global warming. e latest reports follow others over the past few months pointing to practical actions which need to be taken to adapt to the increasing heat, including one from Oxford University stating that the UK is ‘dangerously unprepared’ for the impact of rising temperatures and calls for sustainable adaptations to the built environment to keep people cool.

In response, Actis UK and Ireland Sales Director Mark Cooper said: “e main purpose for insulation has, until recently, purely been to keep homes warm. But with the recent hot summers we’ve had, and no sign of them going away, staying cool to reduce the uncomfortable and even dangerous effects of heat on the human body while indoors is increasingly important. “is needs be done in a way which doesn’t add more fuel to the climate change fire. Energy-guzzling air

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conditioning systems, which create a vicious circle, are not the answer. at has to lie in addressing the fabric of the building, which includes minimising solar gain and installing heat-reflecting insulation.”

Mark continued: “While some insulation products can make homes unbearably hot in the summer, reflective alternatives also act as coolants — helping protect the health and comfort of the occupants.”

Part O of the building regulations, for instance, obliges architects to limit unwanted solar gains and provide a way to remove heat from residential dwellings.

Mark contends: “Using the Actis range of insulation and membranes can make a dramatic impact on the comfort of homes in hot weather. Our two-in-one Eolis HC, for example — a reflective insulation with an integrated vapour barrier — reflects 95% of infrared radiation, courtesy of the revolutionary Triplex technology from which it is created. And the Actis Hybrid range of insulation and membranes also has an important role to play in helping buildings stay cool.” n For more information on the Actis range of insulation solutions and its support services for merchants, enter the shortcode www.rdr.link/mbb023

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ROOFING, FLOORING & INSULATION

Peter Wilson, Brand Manager of Setcrete, explains the reasons for excess subfloor moisture, how it damages flooring installations and the simple, protective measures that should be taken to avoid the problem. It also provides the opportunity to benefit from add on sales that your customers will thank you for.

Preventing flooring fails A pplying a levelling compound over a subfloor prior to the installation of a floor covering is established as standard practice to optimise the aesthetic appearance of the finished floor. What isn’t as well understood is the need to check for (and treat) excess subfloor moisture before the preparation process even starts.

Indeed, untreated excess subfloor moisture is the leading cause of failures in new flooring installations bar none. It is a hidden menace that is too often ignored — even amongst professional contract flooring installers — but can cost hundreds or thousands of pounds in remedial work and the cost of replacement flooring.

It is a particular threat to floorcoverings that are adhered to the subfloor, such as vinyl tiles and sheet, wood floors and also carpet.

Moisture threat The cause of excess moisture may be rising damp or water ingress, especially in older homes where a damp proof course may not be present or may have been breached. In new build property it is likely to be residual

42 PBM MARCH 2024

construction moisture in the screed (a sand/cement subfloor dries at an approximate rate of 1mm per day).

In both scenarios, moisture in a screed will rise to the surface and then become trapped under the floorcovering. With nowhere to go, it will attack adhesive used to

adhere the floorcovering, resulting in, for example, vinyl floors blistering or tiles lifting. It can also lead to bacterial growth, presenting a health hazard for occupants.

It is easy to dismiss the threat of excess subfloor moisture, because very often there are no obvious signs that it is there.

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However, if they’re not aware of the potential hazard, merchants can play the role of educator and suggest the addition of a bottle or two of DPM in their purchase to safeguard the integrity of the flooring installation and, also, their reputation.

There may be no musty smell that you might expect accompanies the presence of damp and when you touch the floor it can feel dry.

Check and treat The only sure way to tell if moisture is present or not is to use a moisture meter or digital hygrometer. A hand-held moisture meter, used at various points around a room, will indicate if moisture is present or not. But to get an accurate reading of moisture levels, a digital hygrometer should be used, again, at various points around the room.

Measured in terms of relative humidity (RH), the moisture content of a subfloor must be below 75% RH (this is reduced to below 65% if wood flooring is being installed).

If excess moisture is detected, the application of a single-coat, epoxy resin damp proof membrane (DPM) will provide protection up to 98% RH for a sand/cement screed (this is reduced to 90% if underfloor heating system is contained within the screed).

Rapid set DPMs will cure in about three hours so for the extra cost of applying a DPM over the subfloor before applying a levelling compound and then the floor covering, it’s just not worth taking a risk for the builder.

n Tippers Builders Merchants has hailed the product training and in-branch support provided

by Setcrete in helping the merchant achieve record levelling compound sales across its 12 branches located in the Midlands.

The business recorded a 51% increase in sales of Setcrete products from 2021 to 2022, which has further increased over the past 12 months.

Tippers director Peter Sampson said: “Since we first stocked the Setcrete range in 2020 the service and support we have received has been excellent. As well as the provision of point-ofsale displays, signage and easy-to-use product guides, we get regular visits to each of our branches for product updates and training.

“Setcrete also hosts branch demonstration days for us, which are really effective in attracting new customers, helped by special promotions on products purchased during the events.”

Peter added: “Most recently, Setcrete put on a dedicated training day for some of our staff at its Centre of Excellence training facility in Staffordshire. As well as the product knowledge they picked up, having hands on experience of mixing and applying the products is a massive confidence booster for our branch staff.

“When you can actually tell your customers that you’ve used the products yourself, it’s a really persuasive endorsement that gives those customers confidence in making a purchase if they’ve not used the product before.”

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Calcium sulphate screeds If the subfloor is a calcium sulphate screed, such as anhydrite, the application of a DPM needs more consideration, especially if the screed encapsulates an underfloor heating system. Without underfloor heating being present, a DPM can be applied over calcium sulphate screeds showing moisture levels up to 85% RH. A DPM must not be applied over a calcium sulphate screed that contains underfloor heating. The screed must be left to dry out naturally. However, the underfloor heating can be gently employed to help dry out the screed in accordance with the screed manufacturer’s guidance.

Generally, when working over a calcium sulphate screed, if excess moisture is present, it is worth advising builders to check with the technical departments of the manufacturers of the screed and/or the DPM to ascertain the best way of dealing with it.

Once the moisture level has been checked and, if required, a DPM has been applied, the installation of the levelling compound and floor covering can proceed, not forgetting to first apply a primer to promote the adhesion of the levelling compound to the subfloor or DPM and also to prevent the unacceptably rapid drying of the levelling compound when applied over absorbent subfloors.

The result is a perfect flooring installation that will retain its aesthetic appearance throughout its lifetime and, importantly, won’t be a ticking timebomb that can result is an expensive call back to sort out remedial work and possibly an entire replacement of the flooring. n For more information on Setcrete’s range of products and support services for merchants, enter the shortcode www.rdr.link/mbb024

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ROOFING, FLOORING & INSULATION

ONDULINE BUILDING PRODUCTS ISOLINE LOW LINE ROOFING SYSTEM Billed as offering the “perfect blend of sustainability and innovation,” Onduline’s ISOLINE LOW LINE sub-roof system not only offers longterm protection against any potential water ingress, but also incorporates 50% recycled cellulose fibres, contains no asbestos, and releases no hazardous substances.

Designed specifically for use on low pitch roofs — as low as 10° — the lightweight bituminous underlay sheeting is fitted under roof tiles, thus being shielded from direct UV exposure and elements such as wind and leaf debris, making it an exceptional long-lasting waterproofing solution.

Furthermore, by establishing roof tiles as a secondary line of defence, it becomes possible to maintain a roof pitch significantly lower than the minimum recommended by the tile manufacturer. This not only addresses the need to maximise living space, given the reduced pitch that minimises the roof void, but it also opens up opportunities for the application of traditional tiles in situations where they wouldn’t have been able to be utilised previously, such as extensions or large roofing projects, greatly enhancing the overall aesthetic appeal of a property.

Reportedly the only sub-roof system in the UK to be BRE tested and BBA Accredited to as low as 10°, the solution also benefits from a 30-year guarantee.

Onduline has recently launched an improved installation guide for the ISOLINE LOW LINE roofing system. In addition to offering a comprehensive overview, the updated guide provides details on how to create a watertight pipe or vent penetration, how to integrate photovoltaic (PV) fixings and solar panels into the roof structure, as well as advice on fixings and the different types of battens the system is compatible with. n For more information, use the shortcode www.rdr.link/mbb025

TIMBER DEVELOPMENT UK ROOFING BATTEN TREATMENTS TDUK has responded to recent stories and claims on some media sites about chemical treatment from roofing battens leaching out and causing damage to roofing membranes, as well as claims of it causing skin complaints among roofing personnel. The organisation says that while it is “in no position to verify or deny the claims made,” it does take all claims of substandard timber product entering the market “very seriously.”

Accordingly, TDUK is reminding all members, their customers and the wider construction industry about the TDUK Trade Note ‘Tile Batten Quality Control’ and other critical information around timber battens it has previously circulated. This information provides guidance on how everyone in the supply chain can protect themselves against potentially fraudulent or substandard tile battens which may be present on the UK market.

It is also urging relevant parties to take steps to ensure they always purchase quality product that complies with British Standards BS 5534 and BS 8417, for example always purchasing tile batten from reputable suppliers, requesting and obtaining additional product safety information before making a purchase (as very few brands of tile batten can be

identified as reputable by colour alone).

In addition, buyers are also advised to request a treatment certificate with every delivery to ensure the tile batten has been correctly pressure treated to Use Class 2 and so that the preservative can be clearly identified.

TDUK further asserts that, unlike during the period immediately post-COVID, there are currently no supply problems that preclude buyers from obtaining tile batten that is fully compliant with UK national standards BS 5534 and BS8417 in terms of product performance and safety.

Additionally, TDUK advocates for the use of third-party accreditation to back up performance claims in relation to the above standards. This includes the requirement developed in association with its partners at the Wood Protection Association (WPA) for all TDUK members to have independent third-party accreditation for their treatment plants, as well as for any preservative-treated wood they purchase or have treated elsewhere.

n For more information, visit the TDUK website via www.rdr.link/mbb026

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MARKETING SUPPORT

Collected works JB Kind has recently released its new Door Collection 2024 brochure which forms an integral part of its wider marketing support package for merchants — also including display units, a second ‘Trade Essentials’ brochure and a host of additional digital tools.

S

aid to be “packed with stylish door designs and new additions which are set to inspire builders and homeowners alike,” JB Kind’s 2024 Door Collection brochure showcases the new for 2024 Aria range of contemporary internal doors and a popular cottage-style Thames White door. An extended digital version of the brochure, meanwhile, includes more products and details of the supplier’s FD30 Glazing service.

In addition, the latest version of its Trade Essentials brochure features popular commodity products, as well as a selection of JB Kind’s on-trend aspirational door designs.

Presented in a handy A5 format, the guide is ideal for builders to pick up and pop into their pocket or glove box, enabling them to demonstrate door styles to their own clients.

To support merchants and their customers even further, JB Kind provides access to its brochures digitally through POS materials that display a QR code. Convenient and environmentally friendly, stickers and brochure cards are available for use on counters and alongside door displays, making access to the new Door Collection even easier.

A display counter box for the Trade Essentials catalogues is also available to merchants.

Sales Director Simon Johnson said: “This is always a really exciting time of year as we

46 PBM MARCH 2024

proudly launch our new Door Collection brochure. It’s always highly anticipated by our customers, as we work hard to introduce doors that inspire the homebuilding and renovating markets with a wide range of stylish and on-trend door designs.

“Trade customers will be able to access our most popular doors and exciting new products in our Trade Essentials catalogue too — making it an even handier way to share our latest door designs.”

Simon continued: “We think we’ve thought of everything — giving merchants not only a new door collection brochure and handy trade size catalogue, but also POS material, a display counter box and easy access via QR codes to our website, which contains all the latest door styles, plus lots more.”

In addition to the new door styles, JB Kind has also released five new designs to its range of Handle Packs, which provide the installer with everything they need to fit a door. All handle packs come with a pair of lever handles, a latch, a keep and three quality ball bearing hinges with privacy options also available.

Furthermore, JB Kind’s showroom Door Visualiser (use the shortcode www.rdr.link/mbb027 to take a look) allows

customers to view doors from its collection, including the new Aria range, in situ online in different rooms with varied wall colours and a range of flooring options.

This online tool is described as an excellent alternative to a physical door display, allowing customers to try different door styles before they buy. Merchants can demonstrate the Door Visualiser on a handheld device or, similar to viewing the brochures, their customers can scan the QR code on one of JB Kind’s POS stickers on their mobile phone.

Simon added: “Our showroom Door Visualiser is proving to be incredibly popular with merchant customers since it was launched two years ago. It enables customers to visualise these doors in their own space, so they find it quicker and easier to make a decision. If you’re not using it yet, then get in touch and we can arrange a demo.” n For more information on JB Kind’s marketing support for merchants and to download a copy of its 2024 Door Collection brochure, use the shortcode www.rdr.link/mbb028

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WORCESTER BOSCH CLEAN HEAT CASHBACK PLEDGE While speculation continues about the Government’s proposed ‘boiler tax’ with media reports suggesting the levy may be axed before it is even introduced, Worcester Bosch has announced plans to introduce a new Clean Heat Cashback Pledge to support consumers and installers alike with the transition to Bosch electrified heat pumps and hybrid systems. The Pledge will be introduced alongside the implementation of the Government’s proposed Clean Heat Market Mechanism (CHMM), which will impose fines on boiler manufacturers based on their boiler sales to encourage the adoption of heat pumps.

If the CHMM is introduced into law as set out in current Government proposals, from 1 april Worcester Bosch will be offering cashback to consumers who choose to invest in a Bosch heat pump or hybrid system as well as additional cashback to installers. n For more on Worcester Bosch’s Clean Heat Cashback Pledge, use the shortcode www.rdr.link/mbb029

HANSGROHE BATHROOM CONCEPTS BROCHURE Providing installers with “an essential and comprehensive reference guide” for the supplier’s bathroom solutions, Hansgrohe’s 2024 Bathroom Concepts brochure “vividly showcases a range of individual bathroom concepts” in addition to detailed product and pricing information.

Each concept section within the guide — for example, ‘modern apartment’, ‘family bathroom’, ‘compact living’ and ‘timeless elegance’ — specifies a complete suite that incorporates the company’s high quality bathroom solutions including showers, taps and accessories. n The guide can be downloaded via www.rdr.link/mbb030 whilst physical copies will also be made available for merchants to pass on to their customers.

GRANT UK MERCHANT TRAINING VIDEOS Grant UK has updated its eLearning academy with a new series of “Express Training” videos for merchants who need to know more about heat pumps and hybrid heating systems, and the new smart controls available to help them work efficiently and conveniently. Designed to give a good overview of the products in a short time, the new trio of courses cover the aerona Smart Controller, Homely Optimisation Controls for Grant Heat Pumps and the Grant Evolink Hybrid System Hub. The training courses are said to be ideal for merchant trade counter staff who require some knowledge on the compatibility of smart controls with different heating systems and the unique features and benefits of each product.

CARL KAMMERLING 2024 ‘FUSION’ PROMOTION Offering trade customers “more range deals than ever before,” Carl Kammerling International (CKI) has launched its popular Fusion promotion for 2024. Running until 31 May, the promotion will ensure customers “have access to the best tools for the job, at a fantastic price.”

The initiative will see over 350 discounted products across the full CKI brand portfolio including C.K Tools, C.K Magma, C.K Classic, avit and Kasp Security. With discounts of up to 65% on offer, CKI is also offering a reward scheme for merchant customers to give access to promotional materials and sales-driving POS for a low initial order value, making this the company’s “most standout Fusion promotion to date.”

n For further information on Fusion 2024, use the shortcode

www.rdr.link/mbb031

n To access the Grant

eLearning Academy, merchants simply need to visit www.grantelearning.com and create an eLearning account using the key GMERCH1120.

BAXI GETAWAY GIVEAWAY Running until 27th March, £100,000 worth of holiday vouchers is set to be won by a series of Baxi Works loyalty scheme members across four prize draws in the company’s latest #GetawayGiveaway promotion. In each draw, three lucky installers will win £5,000 of holiday vouchers and five installers will win £2,000 towards their next holiday.

To further boost their chances of winning the vouchers, those who install and register a cylinder will receive an extra entry, while the registration of a Baxi aSHP will earn members an extra two entries. n More info on the promotion can be found via www.rdr.link/mbb032

For more examples of supplier support for merchants on the PBM website, enter the shortcode www.rdr.link/mbb033

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PRODUCTS & SERVICES DOMUS VENTILATION DMEV-NICO FAN Designed to remove waste and moist air from a single wet room such as bathrooms and kitchens, the new dMEV-NICO Decentralised Mechanical Extract Ventilation provides continuous background extract ventilation for new build properties. The units are said to achieve the ventilation rates as set out in the latest edition of Part F and L Building Regulations, continuously extracting the waste air at both low trickle or boost speeds which, in the case of the new dMEV-NICO, is automatic thanks to a built-in monitoring device which detects occupants’ operation.

Featuring a modern, unobtrusive aesthetic that makes it suitable for all styles of home, the highly flexible dMEV-NICO is suitable for wall, ceiling and window mounting.

POLYPIPE BUILDING PRODUCTS POLYPLUMB ENHANCED A tried and tested staple of the residential plumbing market for over 25 years, the PolyPlumb push-fit range has been relaunched with a series of innovative design upgrades.

Complete with a streamlined design and fresh new look, the new PolyPlumb Enhanced features patented In-Cert feedback technology to provide added confidence when fitting.

The Enhanced range is compatible with Polypipe Plumbing & Heating pipe, as well as copper pipe, and is suitable for most hot and cold water supply and heating applications. The new range is also available in white for the first time as well as the original grey, allowing it to blend seamlessly in a range of settings. The two colours are even fully compatible with each other if required.

The packaging has also received an upgrade and features 50% recycled plastic film, a 30% reduction in plastic film thickness and a reduction in bag size on its most popular fittings.

STELRAD 900MM HIGH RADIATORS As part of its programme of providing radiators to operate well with renewable heating systems — powered by air source and ground source heat pumps — Stelrad launched a range of 900mm high radiators in a variety of widths in Quarter 2 2023. As a result of their popularity, the business has now added larger models to the Vita, Softline and Henrad ranges in the Stelrad Group portfolio.

Head of Marketing Chris Harvey said: “There is a clear need for larger size radiators to cope with the lower circulating system temperatures generated by renewable heating systems and we are making sure our customers have access to the full range of options they will need in the months ahead.

Having (previously) launched the 900mm high Compact models, the popularity has been such that it made clear sense to add them to the ranges that are stocked by a wider range of merchants in particular.”

UAP STADIUM DOOR KNOCKER Designed to maximise aesthetics and simplify installation via a patented hidden fixing mechanism, the new Stadium Door Knocker eliminates the need for any screws. A waterproof adhesive covering makes the product exceptionally easy to install, whilst a waterproof seal prevents rusting behind the door knocker.

With a sleek and contemporary appearance, the knocker is available in both stainless steel and zamak with a choice of six different finishes. In addition, a magnet secures the knocker in place ensuring it only knocks the door when in use and is not moved by the wind.

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KUDOS SHOWERING SOLUTIONS DIVERA ENCLOSURES The new Divera range is a diverse collection that includes sliding, bi-fold, hinged and quadrant enclosure door options along with wet room panels, side panels and accessories. The products expand the overall Kudos portfolio, becoming its entry level enclosure range.

All Divera products are 2000mm in height and incorporate 6mm toughened glass throughout. The range is available with profiles in a high gloss silver or matt black finish whilst a range of design options are said to ensure flexibility to present “the ultimate modular showering solution” with side panels and fixing kits that can be used with any of the door types in the range.

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SYMPHONY COSTINA KITCHEN RANGE The new Costina kitchen range is available in two on-trend ribbed wood effects finishes — Fresca (light ribbed) and Noce (dark ribbed) — that are suitable for contemporary and multifunctional settings with a textural style that brings ‘feel appeal’ to any home. Their textural appeal is sure to elevate the kitchen into a statement design that can be mixed with neutral decors for a calming Scandi feel or darker finishes such as Charcoal for a dramatic high-impact design.

Both Fresca and Noce colours are made from 100% recycled board for a sustainable solution.

The ribbed trend can also be achieved with the supplier’s new ribbed black glazed doors, which are also available with the Costina kitchen collection.

GRANT UK EVOLINK HYBRID SYSTEM HUB An innovative new addition to Grant UK’s hybrid heating range is now available with the launch of the EvoLink Hybrid System Hub. This wall-mounted, compact unit allows an Aerona³ heat pump to be combined with an existing fossil fuel heat source, providing hard to heat homes with the opportunity to reduce their carbon emissions when a standalone heat pump may not be possible.

Designed to help homes reduce their dependency on their traditional fossil fuel boiler and for properties where an air source heat pump alone cannot meet the entire heat demand, the EvoLink can provide a solution that facilitates the introduction of renewable energy into the heating system while keeping the existing boiler to top up any heat demand when required.

SAMAC FIXINGS LONGER SCREW LENGTHS

TALON EZ JOIST CLIPS

Samac has expanded its Performance Range with the introduction of new screw lengths, specifically designed to comply with the updated UK building regulations for roof insulation. Part L now mandates a minimum roof insulation level of 0.18 W/mK for all new-build homes and extensions and this significant update necessitated the use of thicker insulation materials to meet the new standard — thereby creating a need for longer screws in the installation process.

The supplier has responded proactively by adding 6 x 220mm and 6 x 240mm screw lengths to its Performance Range. These new sizes are engineered to travel through the increased thickness of the latest insulation materials, ensuring compliance with the updated regulations while maintaining the structural integrity of the insulation.

Talon’s EZ Joist Clip is intended to make pipework installations safer, quicker and easier for installers, especially in challenging overhead, high up and hardto-reach areas. The clip’s intelligent design allows for side-on installation, making it much safer to install above head level.

Furthermore, the innovative sidenailing feature is said to ensure it is easier and quicker to use than traditional nail-in clips, which require access to the top of joists. With the EZ Joist Clip, simply attach it to the side of the joist and use its supportive ledge to keep it in position while you secure the pipe.

To encourage installers to make the change from a nail-in clip, Talon is offering free samples of its innovative EZ Joist Clip. Use www.rdr.link/mbb034 to discover more.

ONDULINE FENCE PANELS AND GATES Renowned for its lightweight roofing systems, Onduline has adapted its ONDULINE CLASSIC bituminous corrugated sheets for use in garden fence and gate applications, offering an aesthetic covering to brighten up any outdoor space.

Made from approximately 50% recycled cellulosic fibres and available in a range of colours, the corrugated sheets are said to provide exceptional durability, allowing them to withstand extreme weather conditions. Accordingly, they are well suited as an aesthetic fence covering for existing fences and gates. Furthermore, they are supported with a 10-year anti-rot guarantee.

n For more details on these and other new products on the PBM website, enter shortcode www.rdr.link/mbb035

www.professionalbuildersmerchant.co.uk

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ADVERTISEMENT INDEX

Aanco (UK) Ltd t/a Made For Trade ............................page 10 www.rdr.link/mbb100

Marley Ltd ..............................................................................page 9 www.rdr.link/mbb111

Barclays Bank PLC ............................................................page 21 www.rdr.link/mbb101

Okarno (formerly Artex Ltd) ..........................................page 15 www.rdr.link/mbb112

Border Merchant Systems Ltd ......................................page 37 www.rdr.link/mbb102

Onduline Building Products Ltd ..................................page 39 www.rdr.link/mbb113

BSW Timber Ltd ..................................................................page 8 www.rdr.link/mbb103

Owlett-Jaton ......................................................................page 32 www.rdr.link/mbb114

Buckbootz ..........................................................................page 27 www.rdr.link/mbb104

Reliance Worldwide Corporation (UK) Ltd ................................ ............................................................................outside back cover www.rdr.link/mbb115

ECI Software Solutions Ltd ............................................page 35 www.rdr.link/mbb105 Filstorage ............................................................................page 29 www.rdr.link/mbb106 Gorilla Glue ..........................................................................page 4 www.rdr.link/mbb107 Hultafors Group UK Ltd ..........................................pages 29, 31 www.rdr.link/mbb108 Kerridge Commercial Systems Ltd ..............................page 32 www.rdr.link/mbb109

ROCKWOOL Ltd ................................................................page 17 www.rdr.link/mbb116 Superglass Insulation Ltd ................................................page 18 www.rdr.link/mbb117 TOOLFAIR and Professional BUILDER LIVE ............page 40 www.rdr.link/mbb118 Ultratape ............................................................inside front cover www.rdr.link/mbb119 YBS Insulation ..................................................................page 45 www.rdr.link/mbb120

Long Rake Spar Company Ltd ......................................page 29 www.rdr.link/mbb110

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With Paul Davies

SPOILT FOR CHOICE We’re beginning to get to the business end of the season now, and — after a bit of slow start, to my mind — it is shaping up to be a campaign to remember. At the time of writing, it looks as though we may have a genuine three-horse race for the title with an engaged chasing pack as well.

Meanwhile at the bottom of the table, whilst it is possibly too late for Burnley and Sheffield United, Luton are putting in some stellar performances that will have the likes of Brentford and Crystal Palace looking nervously in the rearview mirror. Further complications, of course, surround the transgressions and points deduction(s) currently hanging over Everton and also threatening Forest’s security…

When it comes to the Fantasy run in, it is likely that most of you will still have the majority of your chips remaining — including your wild card. So, who do you pick to overhaul your team?

With the conclusion of the Afcon and Asian Cups, and the return from injury of perennial big hitters such as Haaland, De Bruyne and Salah, budgets are already beginning to be stretched again following a period where we could rely on the likes of Cole Palmer, Anthony Gordon and Dominic Solanke to comfortably outperform their enabler status.

A few more budget gems have also entered the fray, with Joao Pedro at Brighton and Wolves’ Matheus Cunha scoring freely in recent weeks. Despite a frustrating campaign, Man United’s Alejandro Garnacho and Rasmus Hojland now look like sound picks!

Bukayo Saka is back on form for Arsenal, and Martinelli has recaptured last season’s points magnet status. Ollie Watkins, Jarrod Bowen, Pascal Gross and even Richarlison(!) have been reliably racking up the points and I’ve not even mentioned the explosive form of Phil Foden…

Obviously, this is a great dilemma to have and offers a huge amount of flexibility to put together a team that smashes up the template and make some mini league progress over the latter part of the season. You might not be able to get in all the big hitters, but there are numerous ‘cheapies’ to load up your team and not just leave Luton’s Elijah Adebayo on the bench every week!

The big problem though, just who do you put in defence?

Clean sheets are at a real premium this season. Typically, teams do get a little tighter in the second half of the season but I just can’t see that happening this year.

Indeed, and somewhat counterintuitively, I think the best plan is simply to abandon the idea of a frugal backline and either focus on budget to maximise your attacking options or solely go for defenders who can reliably bag attacking returns and hang the consequences!

With Destiny Udogie and Pedro Porro at Spurs two of the best proponents of the genre, it looks like this game should actually be rechristened Fantasy Ange Ball!

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